Operations Manager in San Francisco Bay CA Resume Mikel Kinser by MikelKadjar


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									                                          Mikel S. Kinser
mkinser23@msn.com                                                             Danville, CA 94506
www.linkedin.com/in/mikelkinser                                               (925) 858-2407


Management professional with CPA experience providing leadership and success in:

▪ Operations Management                    ▪ Internal Controls                ▪ Vendor Management
▪ Business Process Development             ▪ Cost Management                  ▪ Training and Development

Successfully led through hands-on involvement and consensus building the efficient execution of the
operating plan to achieve corporate objectives. Communicated clearly individual and team goals, guided
activity, and produced defined results.

                                           WORK HISTORY

Universal Tone Management                                                           San Rafael, CA
Entertainment Management Company                                                    2010 - Present

Provide consulting and project work under the direction of the President/CEO.

• Continued coordination of operation activities at corporate headquarters.

   Orchestrated the relocation of corporate headquarters to another state; provided final approval of
    leasehold improvements; selected and managed the installation of the security, communication, and
    computer systems; acquired and oversaw the installation of all furniture and equipment, and
    established all required vendor accounts.

   Coordinated the termination of a company pension plan and the distribution to all participants.

Hoskin & Muir, Inc.                                                                   Livermore, CA
Manufacturer and distributor of shower enclosures and other products.                 1992 - 2010
Vice President

Worked in tandem with CEO to grow the company from a single branch wholesale distributor operating
in three western states into a seven branch manufacturing company operating in 42 states and covering
80% of the U.S. population. Annual sales grew more than 1,700% during this period.

   Overall Operation Management responsibility of the Corporate Branch and Western Distribution
    Center including P&L, sales, order processing, fabrication, A/P, A/R, collections, logistics, and
    customer service.

   Developed and implemented corporate operating policies and procedures including credit and
    collections, A/P, invoicing and A/R, order processing, inventory controls, security and safety, and

   Achieved and maintained a product quality rate of greater than 98% by establishing and reporting
    employee quality metrics.
                                                                           Mikel S. Kinser (pg. 2)
                                                                                  (925) 858-2407

   Reduced headcount by 20% while maintaining total production levels by implementing changes in
    operating procedures and employee efficiencies.

   Achieved a sustained cost savings of 30% by establishing national vendor accounts with critical
    suppliers and service providers for all branches.

   Designed and performed branch audits for compliance to company policies and procedures.

   Mentored Branch Managers and Supervisors in operating efficiencies, financial results, internal
    controls, audit compliance, and employee issues.

   Secured and managed critical corporate accounts which resulted in positive changes in company’s
    long term strategic plans including expansion nationwide and the move into manufacturing.

First Deposit Corporation                                                                San Ramon, CA
Consumer financial services company                                                      1985 - 1991
Vice President

Originally hired as Assistant Controller before promotion to Operations. Managed and grew the
company’s Telemarketing department; then promoted to operations of the Second Mortgage department
with responsibility for sales through underwriting approval.

   During a period of rapid growth, designed and implemented changes in operation processes that
    resulted in a 50% improvement in product fulfillment lead times and a 30% reduction in employee

   Direct responsibility for 90+ employees.

   Performed accounting function under the guidance of the Controller.

                                        PRIOR EXPERIENCE

Associates Corporation/Fidelity Nat'l Bank
Consumer financial services company
Internal Auditor

Commerce Bancshares, Inc.
Bank holding company
Internal Auditor

                                  EDUCATION and AFFILIATIONS

• BS in Business Administration, Accounting major, University of Missouri, Columbia, MO
• CPA, State of Texas (inactive)
• CFO of private charitable foundation since 1998
• Ongoing volunteer work for several organizations in the local community

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