Residence Handbook

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Residence Handbook Powered By Docstoc
					Residence   2010 - 2011

Handbook    LIVING TO LEARN.
            LEARNING TO LIVE.
            housing.mcmaster.ca
Table of Contents
Fees, Payments & Expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Information
       Moving out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
       Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Connected – Staying Connected
       E-Mail, Phone and Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Room & Building. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service Centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Maintenance & Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Safety & Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Residence Code of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Excerpts from the Residence Community Alcohol Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Residence Agreement/Contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Calendar 2010-2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Fees, Payments, and Expenses
n   Your balance (total fee less $600 deposit) is payable      n   The ACT Office has recently transformed into the
    by cash, cheque, or money order at Financial Services,         Office of Sustainability where initiatives relating to
    Gilmour Hall 209. Payments to your student account             sustainable transportation will continue to thrive.
    can also be made through online banking.                   n   Created in 2002, the ACT Office exists to inspire
n   The Student Accounts office is open 11 a.m. - 4 p.m.           McMaster faculty, staff and students to bike, hike, take
    on weekdays.                                                   transit and share the ride to campus. Their mandate
n   For information on payment plans and other payment             is to reduce the demand for parking at McMaster and
    issues, refer to the student financial information web         in surrounding neighbourhoods through increased
    site at mcmaster.ca/bms/student/index.htm.                     awareness of alternatives and enhanced services and
                                                                   infrastructure. They plan events, draft policy, conduct
Activity Fees                                                      research, develop programs, provide information and
n   Voluntary residence fees are collected on a pay-as-            work with campus and community partners to better
    you-go system (participate as you choose).                     meet transportation needs.
n   Activities include special events, programs, newspapers,   n   For more information on Sustainability at McMaster,
    floor photos, intramural sports, and Welcome Week.             visit mcmaster.ca/sustainability/alternative_
                                                                   transportation.html, contact the ACT office at
Parking                                                            extension 21575 or e-mail sustainability@mcmaster.ca.
n   Travel to and from the University on foot, bicycle, by     n   The University continually monitors the bike rack supply
    transit and in carpools is encouraged. Campus parking          on campus to provide convenient facilities for cyclists.
    facilities are available to all students. The University   n   GO Transit provides frequent and direct services to
    subscribes to a web based ride matching program                campus from the Lakeshore corridor and the Highway
    to assist people to find carpool partners to share the         407 corridor. The GO Transit Terminal is located at the
    costs of driving and reduce the demand for parking             west end of the campus, near Thode Library and the
    at McMaster.                                                   Mary E. Keyes Residence.
    To apply for parking, download and print a parking
                                                               Meal Plan Information
n

    application online at parking.mcmaster.ca/apply.htm.
n   Lot M is a gated lot, opening by transponder or            n For information visit the Mac Express website:
    by taking a ticket on entry. A validated ticket or           mealcard.mcmaster.ca
    transponder is required to exit.                           n The Mac Express Centre is located in Commons

n   Lot M parking will be at no charge for residence             Building, Room 128. You can contact the office at
    students from September 4 to September 6 ONLY. Be            extension 27448, or express@mcmaster.ca.
    sure to visit the Parking Office during those days to      Once the meal plan is setup, students may access
    pick up your parking transponder. 9 a.m. to 4 p.m.         their meal pan information directly by visiting the Mac
n   As of 7:30 a.m. on September 7, a validated (paid) Exit    Express website to:
    ticket or transponder will be required to exit Lot M.          nCheck meal plan balance(s)
n   A Lot M permit allows parking in a main campus                 nReview transaction history
    parking lot (not otherwise signed) after 7:30 p.m.            n Deactivate meal card

    Monday to Friday until 7:30 a.m. the following morning,       n Change meal plan account PIN number
    and all day on Saturday, Sunday and holidays.                 n Add money to meal plan card by American Express,               3
n   For more information on parking, you can visit                  MasterCard or Visa
                                                                                                                              Residence Handbook




    the Parking and Transit Services’ website at
                                                               For more information on dining facilities, employment
    parking.mcmaster.ca or contact the office at
                                                               opportunities, hours of operation, meal plans, menus,
    extension 24232. You can also e-mail
                                                               and nutrition, check out the Hospitality Services website
    parking@mcmaster.ca.
                                                               at hospitality.mcmaster.ca.
                     General Information
                     Move-out Information
                     December Break
                     n   You are required to move-out of your room by 12
                         noon on the day after your last scheduled exam in
                         December or by 12 noon on Thursday, December 23,
                         2010, whichever is earlier.
                     n   You will be fined a $50 late move-out fee for every
                         extra day you stay in residence past your designated
                         move-out date and time.                                   What if I need to withdraw
                         All the residences will be closed for the December
                                                                                   from residence after I move-in?
                     n

                         break at 12 noon on December 23, 2010. You may
                         leave things in your room over the break but you won’t    n   The first step is to speak to your Residence Manager.
                         be able to get into the building until the residences     n   You will be required to fill out a Residence
                         re-open at 7 a.m. on Sunday, January 2, 2011.                 Withdrawal form in Commons Building, Room 101.
                                                                                       If an immediate replacement can be found to fill your
                     Do I have to move-out for Reading Week?                           vacancy, your residence fees will be refunded on a
                     n   No! Although there are no classes during spring break         pro-rated basis from the date you officially withdraw,
                         or “Reading Week”, February 21 -26, 2011, you may             less a $300 administration fee. If a replacement is not
                         stay in residence.                                            found, you will be responsible for your residence
                                                                                       fees until the end of the academic year. Please
                     Moving out in April                                               carefully review all withdrawal information in the
                     n   You must leave residence for the summer by 5 p.m.             Residence Agreement/Contract. For more information
                         the day after your last scheduled exam in April or by         visit: housing.mcmaster.ca/Residence_Admissions/
                         5 p.m. on Wednesday, April 27, 2011, whichever is             Withdrawal.html.
                         earlier. This is done in consideration of the students
                         who are still studying for exams and to assist with
                                                                                   Want to return to residence
                         building security.                                        next year? Great!
                     n   You will be fined a $50 late move-out fee for every       n   Approximately 20% of residence spaces are reserved
                         extra day you stay in residence past your designated          for upper-year students.
                         move-out date and time.                                   n   Online applications are available in February.
                     n   All residences will be closed for the summer by 5 p.m.        All applications received by the deadline date will be
                         on April 27, 2011.                                            entered into a lottery.
                     n   Please remember to make the appropriate                   n   From the lottery, two groups will result: a guaranteed
                         arrangements for move-out EARLY.                              residence list (those who are successful in the lottery)
                     n   You’ll get more information about move-out in mid-            and a waiting list. Students will have to pay the
                         March. Remember... there is no summer storage space           residence deposit by the posted deadline and maintain
                         available and all your possessions must be removed            a minimum sessional academic average of 5.0.
     4                   from your room.                                           n   Dates and procedures will be posted on the Housing
                     n   At move-out (or if withdrawing from residence during          & Conference website in January 2011.
Residence Handbook




                         the academic year), you are responsible for returning     n   If you’re interested in living off-campus next year and
                         all keys and the access card issued to you. These items       need assistance with housing, visit our Off-Campus
                         must be returned to your Service Centre where you             Resource Centre at macoffcampus.mcmaster.ca. To
                         will complete your move-out/withdrawal by signing             fully appreciate all that off-campus living has to offer,
                         your Registration Card. Lost/not returned keys will           check out the ‘Off-Campus Experience’ at macoce.ca.
                         result in you being charged!
                                                         Getting Connected
Employment Opportunities
Housing and Conference Services offers several
                                                         – Staying Connected
different kinds of employment for students.
                                                         E-Mail, Phone and Internet
n   Jobs for the Academic School year:
    n Resumes/cover letters are accepted throughout      E-mail - Staying Informed
      the summer for custodial staff to work weekends,   n   Housing and Conference Services’ primary method of
      as well as coverage staff for the Housing and
                                                             communicating with you is through e-mail. Residence
      Conference Service Centres.
                                                             information and updates, including important
    n Want to know more? E-mail
                                                             deadlines will be sent to your official McMaster e-mail
      housing@mcmaster.ca                                    address. If you wish to have your McMaster e-mail
    n Apply online through Student Career Services:
                                                             address redirected to another account, visit
      careers.mcmaster.ca/                                   mcmaster.ca/uts/support/email/emailforward.html for
n   Jobs for the Summer, 2011:                               more information.
    n Applications for the summer Department

      Assistants positions and custodial staff are       RezPhone (Residence Phone Service)
      available in February 2011.                        n   Each student receives a telephone with its own
    n The Residence Life student staff for 2011-12           extension number. Please be sure to take the side/
      is hired in February, 2011. Positions include          section of the room that matches your bed assignment
      House Community Advisor, Community Advisor,            (A, B, C or D) as your telephone extension and
      House Program Advisor or Welcome Week                  computer connection are specific to it.
      Representative.                                    n   Fees for these services are included in the residence
n   Like to know more? Contact the Residence Life            fees and are non-refundable.
    office at extension 24875 or check out the website   n   Friends and family can reach you by dialing McMaster
    housing.mcmaster.ca/Residence_ life/index.html.          at 905-525-9140 and then your 5-digit extension.
                                                         n   Special services on your phone include:
                                                             n Call-display

                                                             n Conferencing

                                                             n Call-forwarding

                                                             n Voice-mail


                                                         Voicemail
                                                         n   For instructions on how to set up your voice-
                                                             mail and retrieve your messages, please visit the
                                                             website at: mcmaster.ca/uts/students/maconline/
                                                             maconlinevoice.html.
                                                         n   The standard preset password for your voicemail is
                                                             1 followed by your extension number. You will be
                                                             required to change this on your first login. If at any
                                                                                                                              5
                                                             time you require your password to be reset it will revert
                                                                                                                         Residence Handbook




                                                             to the standard preset of 1 and the extension number.
                                                                                     Les Prince Hall residents:
                                                                                     n   The cable from the top port on the base of the phone
                                                                                         to the data jack in the wall MUST NOT BE REMOVED.
                                                                                         A second RJ45 cable connected to the computer
                                                                                         Ethernet port (lower port on the base of the phone)
                                                                                         can be connected to your computer in order to get
                                                                                         network connectivity.

                                                                                     Wireless Connectivity:
                                                                                     n   Wireless connectivity is not available in residence
                                                                                         rooms, but is generally available in the study and
                                                                                         common areas of the residence.
                                                                                     n   Wireless coverage is available across much of campus
                     Local Calls                                                         through MacConnect: mcmaster.ca/uts/connections/
                     n   Dial 9, then the 10 digit local number you are trying           network/macconnect/wireless/index.html
                         to reach.
                                                                                     Need more Information?
                     Long distance calling
                                                                                     n   Visit the MacOnline website at mcmaster.ca/uts/
                     Please refer to http://telecom.mcmaster.ca/studentLD.cfm
                                                                                         students/maconline/maconlinedata.html for further
                     for detailed information.
                                                                                         details about the internet/network service and its
                                                                                         terms and conditions of use. You can also e-mail
                     MacOnline Internet
                                                                                         maconline@mcmaster.ca or call extension 27740.
                     n   The Internet portion of MacOnline will allow you            n   For inquiries regarding residence telephones you
                         to work on academic pursuits, surf the net, and                 can visit: mcmaster.ca/uts/students/maconline/
                         use e-mail from the comfort of your room. For                   maconlinevoice.html, e-mail rezphone@mcmaster.ca or
                         more information visit: mcmaster.ca/uts/students/               call extension 26664.
                         maconline/maconlinedata.html

                     Connecting to the Network
                     n   All that is required to connect to MacOnline is a
                         network adapter, a straight-through RJ45 network
                         cable, and an installed web browser and your Mac ID.
                         Please note that most computers come with network
                         cards built-in, and a web browser already installed.
                     n   If your computer does not have a network card, one
                         can be purchased from University Technology Services
                         (UTS) during move-in and a technician can assist you
                         with its installation. A limited supply of network cables
                         will also be available upon move-in. If you require any
     6                   assistance connecting your computer to the network,
                         UTS technicians are available to help – just call
Residence Handbook




                         extension 27740.
                     n   Students without a computer can access the Internet
                         at any of the computer labs in the following buildings:
                         Burke Science Building, John Hodgins Engineering
                         Building, and Kenneth Taylor Hall.
Room & Building
Insurance is important...
McMaster is not responsible for the loss or damage of
your belongings while living in residence. Please ensure
a form of householder or tenant’s insurance package
covers you.

Room Condition Information
Your room or apartment/suite is inspected prior to your
arrival for damage and the completed room inspection        Bedbugs
information is kept on file at the Service Centre. Should
                                                            Pests are a fact of life! With increased international
you be missing an item or it is in need of repair, please
                                                            travel and reduced use of pesticides, North America is
contact your Service Centre and complete a work
                                                            experiencing an increase of bedbug occurances. Found in
order to correct the situation. This needs to be done
                                                            fine hotels, hostels and college and university residences,
by September 15th, 2010. For a Room Inventory list
                                                            bedbug infestations are becoming a common occurance.
see housing.mcmaster.ca/Building_Services/room_
inventory.html.                                             Facts to remember about Bedbugs:
Your room will be inspected for damages and extra           n   although a nuisance, bed bugs are not a health threat
cleaning at the end of April and at various times during    n   an adult bed bug is approximately the size of an
the school year should the need arise. If your room is          apple seed
damaged at any time during the school year, you will        n   bed bugs bite – bite marks may appear in rows
be responsible for paying the repair bill. You will be          and clusters
financially responsible for any furniture that is missing   n   mostly active at night
from your room at the end of the year and/or any
extra cleaning should you leave your unit/ space in an      How to reduce the risk of getting bedbugs:
inappropriate condition. Room furniture must remain         n   eliminate clutter
in your room; you may not paint or alter your room in       n   regularly vacuum your room and mattress
any way. Common room and other public area furniture        n   launder your linens and clothing (using high heat
may not be removed from its location nor can personal           when possible)
furniture be set up in these areas.                         n   be aware of the signs of bedbugs when you are
                                                                staying in hotels or vacationing and always launder
What are the damage costs?                                      your clothing when you return.
You and your roommate(s) will be billed equally for
damages in your room or apartment/suite. The entire         Think you’ve got bedbugs in your room? Here’s what to do:
floor and/or hall community is responsible for paying       n   Visit your service desk (Commons or Mary E. Keyes
for damages outside private residence rooms. Every              lobbies) and speak to a Housing Assistant.
effort is made to trace ‘public’ damages to the people      n   Find a sample and place it in the ziplock bag provided
directly responsible so that they may be held                   from the service desk. Be sure to label the bag and
financially responsible.                                        alert the desk that you have a confirmed sample.
For common repair and replacement costs see our             n   Plan to stay in your room. It’s important to remember
                                                                                                                               7
website at: housing.mcmaster.ca/Building_Services/              – if you stay in a friend’s room, you could be passing
                                                                the problem along!
                                                                                                                          Residence Handbook




index.html.
                     Next Steps:                                                   Fridge in Room
                     n Within 24 hours of reporting a bedbug has been
                                                                                   You and your roommate may rent a small fridge from
                       found, a representative from the Pest Control company
                                                                                   Coldex (coldexrents.com). An 8-month lease from Coldex
                       will complete a thorough inspection.
                                                                                   costs from $95 to $115 plus a $25 refundable cleaning
                     n If bedbugs are found to be present you will be
                                                                                   deposit. The fridge is conveniently delivered to your
                       required to:                                                room and picked up for you after you move out in April.
                        n remove and launder all bed linens and clothing.
                                                                                   Beginning September 2011, only Coldex rental fridges will be
                          Bags for your laundry will be provided along with a      permitted and only one fridge per room will be allowed.
                          courtesy laundry card.
                        n clean your room to eliminate clutter to facilitate and   Please note:
                                                                                   n Bunk and Loft rooms are provided a refrigerator
                          improve the effectiveness of the treatment.
                        n leave your room for 5 hours in order for the             n Apartment and Suite units contain a full sized

                          treatment to be completed; it is safe to return after       refrigerator in the kitchen area
                          this time. A follow-up treatment will be scheduled       n Traditional-style residences have kitchen facilities on

                          two weeks later.                                            each floor, where a full-sized refrigerator is available
                     Please note: if bedbugs are confirmed, you will not be           for your use.
                     relocated due to the increased risk of spreading the pests,
                     and no refund or reduction of residence fees will occur.
                                                                                   Laundry
                     It is important to always ensure any food in your room is     Washers and dryers are located in all residence buildings.
                     stored in proper containers to avoid unwanted pests.
                                                                                   Cable TV
                     Bike Storage                                                  Cable TV is in every common room/lounge and
                     Bikes can be stored in designated storage areas inside        connections are also in Bates and Mary E. Keyes living
                     your building (only in residences where space is              rooms. To arrange for cable service in your bedroom
                     available). Keys will be available to sign out for the        (excluding Mary Keyes and Les Prince) you must provide
                     academic year from your Service Centre beginning              a cable, your own television and make arrangements
                     Wednesday, September 8. Due to Fire Code regulations,         with the local cable provider. COGECO cable services
                     bikes cannot be left in any common room, hallway,             can be contacted at 905-333-5522 or view the COGECO
                     stairwell, study room or public area.                         website at cogeco.ca.

                     Storage
                     Storage space is not available for any items in residence.

                     Lobby Dial Pad – Intercom system
                     Every building’s main entrance is equipped with an
                     intercom that connects directly to the phone in your
                     room. Family and friends may use the intercom to dial
                     your extension and notify you of their arrival. You must
     8               then meet them at the front entrance in order for them
                     to enter the building.
Residence Handbook
Room Decorating                                              Recycling
Decorating is important in making your room feel like        With need for conservation of land and water as a
home. We just ask that you don’t damage or alter any part    priority, it is important to send less and less waste
of your room by drilling holes, nailing, painting, etc.      products to landfill sites, therefore, we recognize the
TIP: Sticky tabs work well for hanging posters and           need for a recycling program.
pictures. Don’t use Scotch tape, duct tape, masking tape     McMaster University Residence Facilities in partnership
or thumb tacks as they damage the paint on the walls         with WSI (Waste Services Inc.) and a team of custodians
and you are responsible for all damages. Use the sticky      work cooperatively together to remove totes full of
tabs provided for you at move-in! The Service Centres can    recyclable products out of our residence buildings
provide additional sticky tabs to students if requested.     every week.
                                                             Recycling pick up is as follows:
Common Area Cleaning
The custodial staff, who are in the buildings every day       Weekday       Residence
from 7 a.m. to 3:30 p.m., take care of the basic cleaning     Tuesday       Brandon              McKay
of washrooms and common areas. They will not wash                           Edwards              Whidden
your dishes! It is everyone’s responsibility to keep                        Hedden               Woodstock
common areas and hallways clean and comfortable for           Thursday      Bates                Matthews
others. Respect and take pride in your residence!                           Keyes                Moulton
                                                                            Les Prince           Wallingford
Garbage Disposal
Full garbage bags or cans can be emptied in the garbage      In the new and changing world, Housing and
room located on each floor of your residence hall. The       Conference Services recognizes the need to make
custodial staff will clear these rooms on a regular basis.   changes to meet the environmental needs for tomorrow.
                                                             We are committed to continue to move forward with
Bates / Mary E. Keyes/Brandon residents – you may
                                                             environmentally friendly initiatives and make changes to
dispose of your garbage using the garbage chutes
                                                             the way we clean, maintain, and operate our residence
located on your floor. Please take your garbage out                                                                          9
                                                             buildings. For more information on our environmental
regularly and be sure not to plug the chute by stuffing
                                                             practices see
                                                                                                                        Residence Handbook




oversized items into it. Report plugged chutes to the
                                                             housing.mcmaster.ca/Building_Services/ green_
Service Centre immediately.
                                                             initiatives.html.
                     Service Centres
                     Got a question?                                               Mail & Packages
                     Need more info?                                               Incoming Mail – Pick-up locations
                     Lock yourself out?                                            You and your roommate(s) share a mailbox. All of you
                     Need something repaired?                                      will be given a key for your mailbox on Move-In Day.
                                                                                   Please note that all residents have a mailbox number that
                     The Housing and Conference Service Centres are
                                                                                   differs from the code stamped on the key. Remember
                     the central communication centres for the Residence
                                                                                   to check your mailbox regularly. Although Housing and
                     Community. Service is provided 7 days a week and the
                                                                                   Conference Services and other McMaster departments
                     two Service Centres are located on the main level of the
                                                                                   will distribute most of their important information via
                     Mary E. Keyes Residence and the Commons Building.
                                                                                   e-mail, you may receive some on-campus mail via your
                     The Service Centres are staffed by Housing Assistants         mailbox during the school year.
                     who will assist you with your maintenance issues
                     and key requests, information about the residences,            Building                  Mailbox Location
                     residence policies, campus resources and the greater
                                                                                    Bates                     Mailbox is located beside
                     Hamilton Community.
                                                                                    Mary E. Keyes             the Service Centre in Mary E.
                     Please direct any questions you have regarding our             Matthews                  Keyes Residence
                     services for residence students to the Service Centre by       Moulton
                     calling extension 27222 (Commons Service Centre) or            Wallingford
                     24898 (Keyes Service Centre) from your room phone,
                                                                                    Brandon                   Mailbox is located in the
                     by visiting the Service Centre in person or by e-mail at
                                                                                    Edwards                   basement of the Commons
                     housing@mcmaster.ca.
                                                                                    Hedden                    Building, Room B101E
                     If you live in Brandon, Hedden, Edwards, Les Prince,           Les Prince
                     McKay, Whidden, or Woodstock, you will find the closest        McKay
                     Service Centre in the Commons Building Lobby.                  Whidden
                     If you live in Bates, Mary E. Keyes, Matthews, Moulton,        Woodstock
                     or Wallingford, you will find the closest Service Centre in
                     the lobby of Mary E. Keyes Residence.                         Mail Delivery takes place nightly Monday to Friday.

                     Residence Addresses
                     Please ensure your friends, family and business contacts
                     have your proper mailing address. Improperly addressed
                     mail will result in delays in reaching you!

                     All Residences:         Postal Codes:
                     Your name               Bates Hall                L8S 4P1
                     Hall Name, Room #       Brandon Hall              L8S 4N8
                     Box #                   Les Prince Hall           L8S 0A1
                     McMaster University     Mary E. Keyes Residence   L8S 4S5
10
                     1280 Main Street West   Whidden Hall              L8S 4N7
Residence Handbook




                     Hamilton, ON            Woodstock Hall            L8S 4N9
                                             All Other Residences      L8S 4M6
Outgoing Mail                                              The Hamilton Spectator Newspaper
You can send stamped mail from the outgoing mailbox        Stay informed! Complimentary copies of The Hamilton
located in your mailroom. The North Quad mailroom          Spectator are available Monday to Saturday in the
is located in the Commons Building basement and the        Commons lobby or in the Mary E. Keyes Residence
West Quad mailroom is located at the end of the hall       mailroom. The Spectator is Hamilton’s local newspaper,
past the Keyes Service Centre. You may also use the post   which offers local, national, and international content.
office in Titles, the campus bookstore, if you require     It also provides information on events in Hamilton and
stamps or assistance with your mail / package(s).          the surrounding area.

Packages                                                   Keys
Your Housing and Conference Service Centre will
contact you by e-mail to let you know when a package       Lock Out Keys
has arrived. Bring your Student ID to the Service Centre   If you are locked out of your room, go to your Quad
to pick it up. Sorry, we do not accept packages or items   Service Centre and request a lock out key and access
dropped off by family members or friends.                  card. A Housing Assistant will check the photo ID on
                                                           your Residence Registration Card before signing out a
Faxes                                                      key and access card for you. This security check will
Incoming faxes can be sent to (905) 529-3319 at the        ensure that a lock-out key is only issued to a resident
North Quad Service Centre (Commons) or (905) 527-          who can prove he/she is an occupant of the locked
8861 at the West Quad Service Centre (Keyes). Make         room. You cannot authorize or send someone else to
sure the sender clearly writes your name and phone         sign out a key for you. You have 20 minutes to unlock
number on the first page. All incoming faxes can be        your room, grab your keys and return the lock-out key
picked up at the appropriate Housing and Conference        and access card to the Service Centre. (If you have lost
Service Centre. The cost for incoming faxes is 50 cents    your room key, mailbox key, and/or access card see Lost
for every page received.                                   Keys below.)
You may also send faxes from your Housing and              Lock out fees:
Conference Service Centre. The price depends on the        n Your first lock out key is free of charge.
destination. Please call your Quad Service Centre at       n Lock out 2 & 3 = $3
extension 27222 (North Quad) or 24898 (West Quad) for      n Lock out 4 & 5 = $5
more information.                                          n Lock out 6 & 7 = $10

                                                           n Lock out 8 & 9 = $15

                                                           n Lock out 10 & following = $20

                                                           All lock out fees will be charged to your student account.

                                                           Late Lock Out Key Return
                                                           You must return the borrowed lock out key within the
                                                           20 minute time frame! Late returns for borrowed lock out
                                                           keys are subject to additional charges, (minimum of $25)     11
                                                           and if the key(s) is not returned within 24 hours from
                                                                                                                        Residence Handbook




                                                           which it was borrowed, a lock change will occur and all
                                                           associated costs placed on your student account.
                     Lost Keys / Access Cards                                   Keys at Move Out
                     Lost keys / access cards must be reported to your Quad     When moving out of residence, you are responsible
                     Service Centre immediately.                                for returning your keys and access card to your Service
                     You will be given a new access card and your lost card     Centre. You must also sign your Registration Card to
                     will be deactivated at that time so that no one else can   verify that you have returned these items. Failure to
                     use it to gain entry to your building.                     return your keys / access card will result in a lock
                                                                                change and all associated costs being placed on your
                     A work request will be issued to have your bedroom
                                                                                student account. See charges listed.
                     lock changed to protect you and your roommates.
                     Keys will be re-cut for any lost mailbox, bike room, or    Lost and Found
                     Bates / Mary E. Keyes bedroom key.
                                                                                If you have lost an item, check in with the Service Centres
                     Charges apply as follows:                                  or e-mail housing@mcmaster.ca. The Service Centres
                                                                                will attempt to locate the owner of any found items. All
                     Replace damaged room or apartment / suite key $25          unclaimed items will be sent to the main Campus Lost &
                     Replace lost room or apartment / suite key       $160      Found at Security Services on a weekly basis.
                     (lock change required)                                     n   Housing Service Centres - extension 24223
                     Replace lost or damaged access card              $25       n   Campus Lost and Found - extension 27093
                                                                                    or complete the online form at:
                     Replace lost or damaged laundry card             $25
                                                                                    Security.mcmaster.ca/lost_found.html
                     Replace lost or damaged mailbox key              $25
                     Replace lost or damaged bike room key            $25       Vacuums
                     Replace lost or damaged student staff key        $25       Cleaning your room / apartment / suite is your
                     Administrative fees (where applicable)           $25       responsibility. Vacuums are available at your Quad
                                                                                Service Centre to sign out for up to an hour. Keep in
                     Damaged Keys / Access Cards                                mind only a limited number of vacuums are available
                                                                                and vacuum peak times are usually on the weekend.
                     Bent or broken keys are to be reported to the Service
                     Centre and a temporary replacement key will be
                     provided. Once your new key has been re-cut, you will
                     be required to return the temporary key to the Service
                     Centre and pick up the new key.
                     If you damage your card, the Service Centre can provide
                     you with a replacement card. Charges apply as above.

                     Temporary Borrowing of Keys
                     If you leave your keys out of the area (i.e. forget them
                     when visiting family in Ottawa, Peterborough….) please
                     visit your Service Centre and the Housing Assistant
                     can temporarily sign out a set of keys while your keys
12
                     are in transit. The minimum cost for this service is a
Residence Handbook




                     $25 administrative fee and if the temporary set is not
                     returned within the specified timeframe, a lock change
                     will occur and all associated costs placed on your
                     student account (see charges listed above).
Maintenance & Repairs
Custodial and Maintenance Repairs                            The work will be prioritized and then assigned to the
                                                             appropriate member of the Residence Facilities Team for
The Residence Facilities Team (RFT) consists of Service
                                                             completion. Emergency work is completed first followed
Centre staff, custodians, facility maintenance mechanics,
                                                             by maintenance jobs and then aesthetic work. To view the
carpenters and a plumber. The Facility Services staff
                                                             Maintenance Requests Priority Guidelines please visit:
is present Monday through Friday, from 7 a.m. to 3:30
                                                             housing.mcmaster.ca/Building_Services/custodial_and_
p.m., to service the Residence buildings. In addition, a
                                                             maint_repairs.html.
number of other skilled tradespersons are on campus
and will be “hired-in” as the needs in the building          Room Temperature
dictate. From time to time, we will also call upon outside
contractors to assist with building needs.                   For Heating and Keep Cool tips see housing.mcmaster.
                                                             ca/Building_Services/heating_ cooling.html.
To initiate a work order request, please visit us online
at housing.mcmaster.ca. If you have questions, call the      No Power?
staff at your Service Centre, extension 27222 (Commons
                                                             This usually means there is an electrical circuit
Service Centre) or 24898 (Keyes Service Centre), or
                                                             overloaded (i.e. too many items plugged in). See your
e-mail housing@mcmaster.ca.
                                                             Community Advisor for assistance as this could be a
                                                             breaker problem.




Safety & Security
McMaster Security Services Emergency                         Emergency First Response Team (EFRT)
Extension 88 – Emergency Only                                Extension 88
security.mcmaster.ca                                         msumcmaster.ca/servicesandbusiness/efrt
McMaster Security Services are sworn Peace Officers          EFRT is a volunteer organization, on call 24 hours
– appointed under the authority of the Ontario Police        a day, 7 days a week during the school year. They
Services Act. Their appointments give them the powers        respond to any medical emergency on campus in a
of a Peace Officer and enable them to enforce the            team of 3 responders, with an impressive time of 1-2
Criminal Code of Canada, Federal and Provincial statutes     minutes. Trained in both the Red Cross Emergency
and Municipal by-laws on the University Campus via           First Responder and Toronto Ambulance’s International
foot, bike, and vehicle.                                     Trauma Life Support courses, these responders
                                                             come equipped with oxygen, an automated external
Student Walk Home Attendant Team                             defibrillator (AED), and EpiPens.
(SWHAT)
Extension 27500
msumcmaster.ca/servicesandbusiness/swhat
SWHAT is a student run volunteer organization dedicated                                                                 13
to improving personal safety on campus. Volunteer teams
                                                                                                                        Residence Handbook




(one male and one female) will walk anywhere within
a 30 minute radius from campus or take the bus with
students traveling to downtown Hamilton.
                     Fire Safety                                                   Emergency Procedures
                     Fire alarm systems are tested every month – ring -stop        Check for Emergency Information and Procedures on
                     ¬ring again; you are not required to leave the building.      the back of your door. Make sure you know what to do
                     If ringing persists, it is a REAL alarm and you MUST          in an emergency and what your exit routes are in case
                     leave the building. Failure to do so is a finable violation   of fire or smoke. Your CA will go over these procedures
                     of the Residence Code of Conduct (RCC). Housing &             and routes during the first week of school.
                     Conference Services conducts full building evacuation         Your residence is equipped with heat and smoke
                     drills once during the school year.                           detectors, fire extinguishers, hoses and alarms that are
                     Upon hearing a fire alarm or being notified of a fire all     all checked regularly. As per the Residence Code of
                     occupants must, if safe to do so, immediately evacuate        Conduct, lifting the cover over a fire pull station for any
                     the building. Occupants must understand that failure to       reason other than to activate the building fire system for
                     do so is a major offence under the RCC.                       an actual fire is a violation of the RCC.

                      Fire Alarm Tests           Times                             Building Entrance Doors
                      Brandon, Edwards,          The first full week of every      – Accessing your Building
                      Hedden, McKay,             month on Tuesday, between         All entrance doors are equipped with card access
                      Whidden, Woodstock         1 and 2 p.m.                      readers. Lost cards can immediately be suspended from
                      Les Prince                 The first full week of every      use at either of the Housing and Conference Service
                                                 month on Tuesday, between         Centres (Commons & Keyes).
                                                 2:30 and 2:45 p.m                 Entry to residence buildings is limited to residents of
                      Bates, Mary E. Keyes,      The first full week of every      their specific residence building. To gain entry, place
                      Matthews, Moulton,         month on Friday, between          your key holder package against the red light found
                      Wallingford                1 and 2 p.m.                      beside the door of your residence. The light will turn
                                                                                   green and the magnetic locks on the entrance door will
                                                                                   release. The doors re-lock when they close behind you.
                      Real Fire Alarm            Evacuation Sites
                                                                                   All entrances are covered with CCTV cameras and the
                      Brandon, Edwards,          Closest parking lot               images are digitally recorded.
                      Hedden, McKay,
                                                                                   Each main entrance has an intercom for students to call
                      Whidden, Woodstock
                                                                                   any extension on campus including Security.
                      Les Prince                 Closest parking lot               Each night all secondary entrance/exit doors are locked
                      Bates, Mary E. Keyes,      Closest parking lot               down from 9 p.m. to 7 a.m. The main entrance is the
                      Matthews, Moulton,                                           only door that can be entered or exited through (except
                      Wallingford                                                  in the case of a fire alarm – all exits will be open).

                                                                                   Bedroom, Suite and Apartment Door Locks
                                                                                   All interior residence doors are equipped with Medeco
                                                                                   high security lock cylinders. Medeco keys cannot be
14                                                                                 duplicated at any hardware store. When a key has been
                                                                                   lost, the lock will be changed.
Residence Handbook
                                                             The Community
                                                             Residence Life
                                                             The Residence Advantage
                                                             Residence is more than just where you live, it is your
                                                             home away from home. At McMaster, we want to
                                                             make sure that you are living in an environment that is
                                                             supportive to your needs and exposes you to amazing
                                                             opportunities for growth and development. Learning
                                                             at university extends beyond the classroom and your
                                                             Residence experience can play an important role in
                                                             helping you develop life skills that will ensure your
                                                             continued success in the future.

                                                             People in Your Community
Security Tips                                                Community Advisors (CAs)
Tailgating is strictly prohibited in residence. Tailgating   Community Advisors are upper year student leaders
occurs when someone holds the door open for                  who live on your floor and manage the community to
others to enter the residence hall, posing a safety risk     ensure a successful transition and a rewarding year for
because non-residents can enter your residence hall.         residence students. These student leaders have been
Do not allow people to follow you through the door           highly trained and are prepared to help you in a variety
– ask them to use the main entrance intercom to call         of areas, including peer helping, understanding issues
the person they are visiting.                                of diversity, conflict management, campus resources
                                                             and program planning. CAs are there to help you
You can help to maximize the safety of your residence        adjust successfully to university life, and to develop and
community by remembering to do the following:                support the community you live in.
n   Lock your door whenever you are not in your
    room, even if you are going down the hall for a          House Community Advisors (HCAs)
    minute. Don’t forget to take your keys with you!         House Community Advisors have the same
n   You must escort your guests throughout your              responsibilities of a Community Advisor. They have
    residence building rather than allowing them to          also been a CA as least once before and have
    wander freely.                                           additional responsibilities to support the rest of
n   If you see a person you don’t recognize on your          the CAs in their building.
    floor, ask them who they are and make sure they
    are escorted back to the residence room they are         House Program Advisors (HPAs)
    visiting. If you are not comfortable doing this, tell    House Program Advisors are upper year student leaders
    your CA there is a stranger on the floor so that he/     who live in your building and have programming
    she can take appropriate action.                         responsibilities for your entire building during Welcome
n   Do not prop open any building entrance door.             Week and throughout the year. Along with the CAs,
                                                                                                                          15
    If you see an entrance door propped open, please         they help to develop and maintain an environment in
    close it immediately.
                                                                                                                          Residence Handbook




                                                             your residence where you can learn, grow and succeed
                                                             at university.
                     House Advisors (HAs)                                           Living in Your Community
                     House Advisors are upper year student leaders who live
                     in either Edwards or Wallingford and have programming          What should I expect?
                     responsibilities for your entire building during Welcome       There are lots of questions about living in residence,
                     Week and throughout the year just like the HPA. They           especially if it is your first time living on your own.
                     also have additional responsibilities to support the other     Answers to these questions and support for your
                     CAs in the building just like the HCA.                         concerns are available through Residence Life Staff such
                                                                                    as Community Advisors (CAs) and various resources
                     Residence Managers                                             made available to help you with your academic and
                     The CAs/ HCAs/HPAs/HAs report to and work closely              personal success. When you live in residence, you will
                     with a Residence Manager (RM). There are six RMs who           get more than just a room. Residence places everything
                     are full-time professional staff. This group is primarily      you need at your fingertips. From food outlets, athletic
                     responsible for the overall management of residence            facilities, libraries, classes, transportation, and campus
                     communities. All managers have extensive experience            events, everything you need is literally steps away.
                     in residential living and are prepared to advise students,     Our goal is to help you make a successful transition
                     resolve conflicts, investigate disciplinary matters, respond   to university by facilitating a sense of belonging to a
                     to emergency situations, and work collaboratively              community and by promoting a balanced approach to
                     with residence life staff to develop community in your         academic, social and personal commitments.
                     residence building.
                                                                                    Living in a Community
                     The Inter-Residence Council (IRC)                              Everyone in the community has a responsibility to
                     The Inter-Residence Council (IRC) represents students          maintain certain attitudes and standards that allow
                     within residence on any issues that may occur with             students to live together comfortably and productively.
                     Facilities, Student Dining, Security, Telecom, Budget and      Each student is expected to respect each other’s right
                     the Environment and hosts community-building in-hall           to privacy, personal beliefs, peace and quiet, work
                     and residence-wide events, such as the IRC Bedraces            and play. Each student is an individual and deserves
                     during Welcome Week and the annual Residence-wide              consideration and respect. Residents are also expected
                     Formal! The IRC also produces the residence-wide               to hold themselves and each other accountable to these
                     Yearbook that captures your residence memories from            notions. Your CA and Residence Manager (RM) will talk
                     September move-in to April exams.                              more about these expectations and community standards
                     Get involved in the IRC by becoming a FLIRC (Floor             when you arrive.
                     Level IRC) in your residence! It is a great way to meet
                     new people, advocate on behalf of your floor and gain
                                                                                    Living with a Roommate/Suitemate
                     leadership experience. To find out more about the IRC          Most incoming university students have never shared
                     visit our website at mcmaster.ca/irc or contact your Hall      a room or apartment/suite with another person before
                     and Programming Reps.                                          and this new experience may be challenging. Sometimes
                                                                                    things work out really well and you become lifelong
                                                                                    friends. Sometimes you may have very little in common
                                                                                    with your roommate and lead very separate lives.
16
                                                                                    All relationships have high and low points, but the
Residence Handbook




                                                                                    challenge in residential living is learning how to manage
                                                                                    and communicate through these ups and downs.
Making the Transition                                       What do I do if an issue arises?
                                                            Honest, open communication along with compromise
What is the Roommate Agreement?                             is the first step to a successful roommate relationship.
We at McMaster want to ensure that your time spent          With the roommate agreement as a starting point
with us is the best possible residence experience for       for conversation, you and your roommate(s) should
you! In order to do so, the roommate agreement will         continue to communicate openly about concerns
serve as a guide, to help you and your new roommate(s)      and conflicts that may arise throughout the year.
identify and establish expectations each one of you has     Communication will be very important and you should
about your new relationship and living environment. It is   always try talking to your roommate(s) directly first
important that you take it seriously and put some good      should a concern arise. Most conflicts will be resolved in
time and effort into creating the agreement. Your initial   this manner.
expectations may change as the year progresses and you      If you feel uncomfortable discussing your problems in
experience many different situations. This is perfectly     such an open manner, your Community Advisor will be
normal and if this is the case, then you may need to        able to offer advice and suggestions on how to approach
revisit the agreement and set new expectations.             the situation. If necessary the CA will also facilitate
Some topic areas the agreement covers are cleanliness,      discussions between roommates.
noise and guests. Regardless of what the issues are,        Finally, if you have gone through the previous two steps
it is through respecting one another’s space and            and have demonstrated an attempt to work through
expressing your needs and wants that you will create        a problem or issue, your Residence Manager may
the warm and open relationship that will contribute to      intervene. Although Housing and Conference Services
a successful year.                                          will look at all alternatives before moving a student, the
                                                            department reserves the right to reassign students when
                                                            necessary. Very few cases require this outcome and are
                                                            most often resolved at one of the previous two levels.
                                                            In residence, you have lots of people who are eager
                                                            to help in your transition to university life and create a   17
                                                            supportive environment for you to live and learn.
                                                                                                                         Residence Handbook
                     Residence Programming                                          Involvement and Leadership Opportunities
                     Residence hall programs are a great opportunity for
                     personal growth, developing leadership abilities,              “…the greater the student’s
                     working within groups and making friends. Programs             involvement in college, the greater
                     give residents a chance to socialize and meet new
                     people, achieve their academic potential, and learn            will be the amount of student
                     about themselves and the greater communities around            learning and personal development.”
                     them. Residents will have the opportunity to attend
                                                                                                       -Alexander Astin, Student Involvement:
                     diverse programs that raise awareness, support their
                                                                                             A Developmental Theory for Higher Education, 1984
                     academics, create a social environment, and educate
                     them on wellness.                                              Residence Life Staff (RLS) – including CAs, HCAs, HAs,
                                                                                    and HPAs – on your floor and in your building work
                      Social Puzzle Piece            Academic Puzzle Piece          together to deliver programs that help you transition to
                      n   Games Nights               n   Chem. Madness or           university life. Students not only have the opportunity
                      n   Sports Leagues                 Biology Bonanza            to participate in programs but also can play a role in
                                                     n   “Choose Your Major” Fair   their planning and execution. Your RLS will be looking
                      n   Film Festival              n   Note-taking Workshops      for your help, involvement, and ideas to make residence
                      n   Winter Carnival            n   Time Management Skills     programming the best it can be.
                      n   Holiday Bash
                      Life Skills & Wellness         Diversity & Social Justice
                      Puzzle Piece                   Puzzle Piece
                      n   “Iron Chef” Cooking        n   Global Issues Fairs
                          Contest                    n   Sustainability Campaigns
                      n   Intramural Sports          n   Mental Health Awareness
                      n   Drug and Alcohol           n   Local Tours of Hamilton
                          Awareness
                      n   Mocktails Night
                      n   Stress Busters


                     Residence Life supports student
                     success by encouraging growth,
                     educating character and enhancing
                     the university experience.
                                                -Residence Life Mission Statement


18
Residence Handbook
Getting Involved                                            Residence Ambassadors
The best way to get the most out of your Residence          Residence Ambassadors provide an opportunity for
experience is to get involved! Working with your            the next generation of McMaster students to tour the
CAs/ HCAs/HPAs/HAs is just one way you can get              residence community and better understand life at
involved and engage in your residence community. As a       McMaster. Ambassadors allow students to view their
residence student, you will be afforded the opportunity     room and speak about the benefits and advantages of
to take part in both on-going and one-time leadership       living on campus. Ambassadors also assist by being the
opportunities. Residence Life is always looking for         ‘face of residence’ on special recruitment days such as
more ways to provide leadership and involvement             Fall Preview Day and March Break visits.
opportunities in residence, so if you have an interest
or idea you find isn’t represented then let us know and     Guest Registration Staff
we can work together in creating the best residence         Guest Registration Staff (GRS) are part time student
experience possible. Stay tuned for more opportunities      employees who assist Residence Life Staff in the
in September!                                               identification of residents, registering of guests and
                                                            monitoring the safe arrival and departure of those
New Leadership Conference                                   individuals during peak periods. This employment
This year a one day conference is being offered in early    opportunity is only available to residence students
October that will help participants develop in areas such   and is a great way to get involved and gain experience
as communication and self-awareness.                        in communication and customer service.




                                                                                                                      19
                                                                                                                      Residence Handbook
                     Living in Residence                                          Noise
                                                                                  Because you live in such close quarters in residence, it
                     Residence Code of Conduct                                    is important to remember to think about how the noise
                     The residence in which you live is your home. It is also     you make might affect the students living next door,
                     the home to others, so respecting the rights of those        above or below you. Please have consideration for your
                     around you is paramount to successful community              hall mates so that everyone can sleep, study and relax
                     living. Therefore, it is important that the residents of     when they need to. If you have a problem with noise,
                     each hall know and respect the Residence Code of             talk to the people who are making it. Your CA is there to
                     Conduct (RCC). The RCC outlines the behavioural              help if the problem continues.
                     expectations and standards for students who choose to
                                                                                  Quiet Hours are Sunday – Thursday, 11 p.m. – 8 a.m.
                     live together in the residence community. Please read
                                                                                  and on Friday and Saturday, 2 a.m. – 8 a.m.
                     excerpts from the RCC, located towards the back of
                     this handbook and visit mcmaster.ca/univsec/policy/          These are time when noise levels are kept to an absolute
                     ResidenceCode.pdf for the complete policy.                   minimum. All other time is considered Courtesy Hours
                                                                                  and students are expected to respect those around
                     Guest/Escort Policy                                          them and maintain a peaceful living and learning
                                                                                  environment. During exams and other specified periods,
                     Residents are responsible for their guests and any
                                                                                  these standard times may change.
                     violations they may incur. It is important the residents
                     of each building know their responsibilities as hosts and    Smoking & Candles
                     respect these simple guidelines.
                                                                                  All residence buildings are smoke-free. You may smoke
                     n Even if a guest is from a different residence or another
                                                                                  outdoors, at least 9 metres away from all building
                       room in the same residence, should your guest breach
                                                                                  entrances. To protect everyone’s safety, no candles are
                       the rules of residence outlined in the RCC, you will be
                                                                                  allowed in residence and no open flames are allowed
                       held accountable.
                                                                                  anywhere on campus.
                     n Each host must have the permission of their roommate

                       (if applicable) to entertain overnight guests.
                     n As a courtesy it is advised that CAs be notified of any

                       potential overnight guests in advance.
                     n Hosts must escort their guests at all times.

                     n Each room capacity will have a maximum of two

                       overnight guests per night.
                     n Overnight guests are permitted to stay in residence

                       no more than 3 consecutive nights, and must have a
                       minimum of 7 days between stays.
20
                     The Guest/Escort policy outlined above is not applicable
Residence Handbook




                     during Welcome Week, exam, move-in and move-out
                     periods. During these times, no guests are permitted.
Alcohol                                                    Decorating
Remember, the drinking age in Ontario is 19. As long       Decorating is important to making your room feel like
as you are of age and drink responsibly, you may           home. You cannot damage or alter any part of your
consume alcohol in the privacy of your own room. One       room by any means, including drilling holes, nailing, or
of the most important thing to remember is to watch        painting. The displaying of any offensive images such as
out for the safety or yourself and others. Large-volume    pornography or making it available for viewing in public
containers such as kegs and beer bottles are not allowed   spaces in residence and on campus is not permitted.
in private residence rooms or on residence property, and   Even in your own room you should make sure your
any unsafe practices related to alcohol such as drinking   decorations are not unpleasant to others.
games and funnels are not allowed in residence. The
McMaster Alcohol Policy outlines the procedures and        Remember:
rules that must be followed with regard to alcohol and
to which all students must comply. The McMaster policy     Having Respect for Yourself, Respect for
includes a section detailing the Residence Community       Others, & Respect for Property is
Alcohol Policy, which is included at the back of this      the key to a Positive Living Environment
handbook and is available online.
                                                           for Everyone!
Drugs
Possessing, using, selling or being under the influence
of illegal drugs and/or use of medication for purposes
other than those for which they were prescribed on                                                                    21
residence property is a violation of the Residence Code
                                                                                                                      Residence Handbook




of Conduct and the Residence Agreement/Contract.
Drug traces, paraphernalia, or the smell of prohibited
substances (e.g. Marijuana) will be grounds for evidence
in an investigation.
                     Residence Code of Conduct
                     Highlights from the Residence Code of Conduct
                     (for complete policy see mcmaster.ca/univsec/policy/ResidenceCode.pdf):

                     Preamble                                                  The objectives of the RCC are:
                     The Residence Code of Conduct (RCC) has been              (a) To foster the growth of self-discipline and
                     developed in consultation with students and student           accountability in students by helping them to realize
                     leaders to outline the positive standards of behaviour        the consequences of their choices and behaviour
                     expected within McMaster’s residence community. All           and to understand how they can make better
                     students and student groups are expected to maintain          choices in the future.
                     a high standard of conduct based on the Statement of      (b) To encourage students to resolve their community
                     Student Rights and Responsibilities (see Appendix A           living issues in a mature fashion which will enhance
                     of the RCC), and that is appropriate to a community of        their residence experience.
                     scholarship and learning.                                 (c) To promote behaviour among Students and
                     The purpose of the RCC is to outline the standards of         their Guests that creates an effective study and
                     behaviour considered consonant with the goals and the         learning environment.
                     well-being of the residence community, and to define      (d) To support the physical safety and emotional
                     the procedures to be followed when Students and/or            well-being of the residents, and to aid in the protection
                     their Guests fail to meet those standards of behaviour.       of personal, Residence, and University property.
                     The RCC is based on two principles:                       Housing and Conference Services reserves the right to
                                                                               take necessary and appropriate action to protect the
                     (a) Every individual is equal in dignity and worth        safety and welfare of the residence community.
                         and should be provided with equal rights and
                         opportunities without discrimination or harassment.   Definitions
                     (b) Each student living in residence should be            When used in this Code: “Common Area” means
                         guaranteed the right to the peaceful use of his/her   both residence and floor common areas/rooms, as well
                         living space and common areas.                        as stairwells, hallways, bathrooms, elevators, lobbies and
                                                                               laundry rooms. “Floor Common Area/Room” means
                                                                               space designated within a University residence as a
                                                                               lounge area for use by Students of a floor and their
                                                                               Guests. “Guest” means any person (including another
                                                                               residence Student) who is visiting a Student
                                                                               in Residence.
                                                                               “Housing Administrator” means an individual
                                                                               appointed by the Director of Housing and Conference
                                                                               Services to hear and make recommendations and
                                                                               decisions in response to allegations of misconduct under
22                                                                             the Code.
                                                                               “Inter-Residence Council” (IRC) means an
Residence Handbook




                                                                               organization of elected Students representing all Students
                                                                               living in University Residences at McMaster University.
                                                                               “Peer Conduct Board Hearing” means the adjudication
                                                                               process carried out by the Peer Conduct Board.
“Peer Conduct Board” means a group of McMaster                     n   Students are required to take responsibility for
University undergraduate, graduate, or part-time                       their Guests in residence. All residence rules and
students in good academic standing who hear and                        regulations apply to Guests of residence Students.
make recommendations and decisions in response to
allegations of misconduct under the Code.
                                                                   Scope and Related Policies
“Residence” means an entire residence building, a                  The RCC applies to all Students and holds Students
residence floor, wing, and/or any part thereof and the             responsible for the behaviour of their Guests, including
area between the residences and around the perimeters              any violation(s) of this Code to the extent that she/he
of the buildings commonly known as quad areas.                     could have (i) reasonably foreseen the problem, and/or

“Residence Hearing” means the adjudication                         (ii) taken steps to prevent the violation, and/or (iii)
process carried out by the Housing Administrator.                  minimized the effect of the Guest’s behaviour. The
“Residence Life Staff” means student staff and other               Code may also be applied to an entire residence, a part
full-time and part-time staff employed by Housing                  thereof, a residence floor, wing or group of Students.
and Conference Services.                                           The Residence Code of Conduct applies to
“Student” means a person who has signed the                        prohibited conduct by Students that occurs:
Residence Application/Residence Contract and has been              (a) In Residence; and/or
accepted into a University Residence.
                                                                   (b) At approved residence events held either on or off
                                                                       campus. Normally the RCC and Student Code of
Responsibilities                                                       Conduct (SCC) act independently of one another. In
It is the responsibility of Housing and Conference                     very serious cases, the allegation(s) may be heard
Services to inform Students of their rights and                        under the SCC and the Student will be subject to the
responsibilities under the Residence Agreement/                        sanctions under both Codes.
Contract, the Residence Code of Conduct, relevant city
of Hamilton municipal by-laws and fire safety plans.               Prohibited Conduct
Every Student is responsible for observing                         The primary objective of this Code is not to be punitive
the terms and conditions of:                                       but rather to be a guideline for appropriate behaviour
n   The Residence Agreement/Contract                               in a diversified educational environment. Prohibited
                                                                   conduct is behaviour which is inconsistent with the two
n   The Residence Code of Conduct
                                                                   principles described in Section 3 of the Code and/or
n   The Residence Handbook
                                                                   which contravenes the laws of the land.
n   The McMaster Alcohol Policy
                                                                   The University will not accept ignorance, anger, alcohol,
n   All relevant municipal, provincial and federal laws and        or substance abuse as an excuse, reason or rationale for
    statutes, including relevant City of Hamilton municipal        such behaviour.
    by-laws and fire safety plans
                                                                   Offences are categorized as minor or major offences
n   The University’s Student Code of Conduct
                                                                   and are outlined in Sections 18 and 21 of the code. The
n   The MacONLINE Terms and Conditions as stated                   types of disciplinary sanctions that may be imposed are
    in his/her signed contracts with McMaster’s                    outlined in Section 42 and Figure 1 of the Code
    Telecommunications and Computing Information
    Services departments, and on http://www.mcmaster.                                                                          23
    ca/maconline/.
                                                                                                                               Residence Handbook




n   Students are expected to act in a responsible manner
    that does not compromise their own safety or endanger
    the health and safety of others. Housing and Conference
    Services, on behalf of the University, reserves the right to
    determine what constitutes unsafe practices.
                     Minor Offences                                                (n) engaging in physical and/or verbal actions which
                                                                                       negatively affect the well being of any individual,
                     Minor Offences are:
                                                                                       University student or staff;
                     (a) Actions by an individual or individuals that interfere
                                                                                   (o) failing to comply with or complete a Residence
                         with the right of any other Student to the peaceful
                                                                                       Code of Conduct sanction for a minor violation;
                         use of his/her room or his/her space in Residence; or
                                                                                   (p) violating any terms, conditions, administrative
                     (b) Actions that create a significant nuisance for
                                                                                       policies and procedures as outlined in the Residence
                         another individual.
                                                                                       Agreement/Contract unless otherwise specified as
                     In certain circumstances a minor offence may be treated           major violations;
                     as a major offence. See Section 22.
                                                                                   (q) failing to take reasonable steps to prevent a problem
                     1. Minor Offences include, but are not limited to:                situation from occurring or if it occurs, to prevent it
                     (a) violating the Guest/Escort policy (refer to the Guest/        from escalating to a more serious level;
                         Escort Policy in the Residence Handbook);                 (r) hosting a Guest in Residence who commits a minor
                     (b)engaging in any kind of sport activity anywhere                offence; and
                        in residence;                                              (s) making excessive noise at any time of the day.
                     (c) keeping pets of any description or type in residence,     * Repeated offences under this Minor Offence may lead
                         with the exception of fish in aquariums and guide         to Major Offence “P”.
                         dogs for the disabled;
                     (d) making an unauthorized room or roommate change;           Major Offences
                     (e) carrying an open and/or breakable container               Major Offences are:
                         of alcohol outside of a residence room or Floor           (a) Actions of a Student(s) that endanger the safety and
                         Common Room or on a balcony;                                  security of any individual;
                     (f) possession or consumption of beer in glass bottles;       (b) Actions that contravene any University policy,
                     (g) propping room/apartment/suite/balcony/common                  municipal, provincial or federal law e.g. McMaster
                         room doors*;                                                  University Alcohol Policy, Criminal Code of Canada,
                                                                                       Narcotics Control Act, Ontario Human Rights Code,
                     (h) cooking with electric frying pans, ovens,
                                                                                       Ontario Liquor License Act (LLA), City of Hamilton
                         microwaves, etc. within individual residence rooms;
                                                                                       noise by-laws, etc.
                         using halogen lamps or humidifiers; using heating
                         elements (electrical or otherwise) other than those       After a Student has been found in violation of three (3)
                         supplied by McMaster University & Housing and             minor offences, the fourth, and any subsequent, minor
                         Conference Services;                                      offence in one academic year shall be treated as a
                                                                                   major offence.
                     (i) accidentally setting off the residence fire alarm,
                         hitting a smoke sensor, etc;                              1. Major Offences include, but are not limited to:
                     (j) removing and/or misusing any University Common            (a) committing the fourth and any subsequent
                         Space, appliance, furniture, fixtures, cafeteria dishes       Minor Offence;
                         and/or property from its assigned area;                   (b) smoking in residence, on balconies, or within nine
                     (k) failing to maintain one’s own room/apartment/suite            (9) metres of any building;
24
                         in a hygienic and safe state during the academic          (c) throwing any objects from residence windows,
Residence Handbook




                         year, including the failure to dispose of all garbage         balconies or stairwells;
                         or recycling in an appropriate manner;
                                                                                   (d) being on the roof, canopy, or window ledge of
                     (l) failing to abide by the Decorating/Aesthetics Policy;         any residence, climbing up to or hanging from a
                     (m) using a residence room/apartment/suite, mailbox or            residence building/balcony/stairwell or any
                         Common Area for any commercial purpose;                       unsafe practice*;
(e) tampering with building fixtures/systems, including       (q) setting fires inside a residence building;
    the wiring and fire prevention systems, intercoms,        (r) fraudulently gaining or attempting to gain
    cameras, elevators and emergency telephones;                  entry into a room/apartment/suite or residence
    fabricating or building structures; running wires             building without the expressed permission of the
    or cables between rooms either inside or outside              occupant(s);
    buildings;
                                                              (s) hosting a Guest in Residence who commits a
(f) engaging in physical and/or verbal altercations towards       major offence;
    any student or staff, which may or may not endanger
                                                              (t) failing to comply with or complete a Residence
    the safety of, be considered intimidating, and/or be
                                                                  Code of Conduct sanction for a major violation;
    considered physically abusive by the victim;
                                                              (u) lighting candles, incense, or lamps requiring
(g) or making pornographic material available for
                                                                  combustible fuel; and,
    viewing in Common Areas in residence;
                                                              (v) misusing identification. Possible infractions include,
(h) failing to follow fire emergency procedures during a
                                                                  but are not limited to, misusing any kind of
    fire alarm. Failure to leave the building immediately
                                                                  identification card, credit card, meal card, smart card,
    will result in an automatic fine;
                                                                  password, and/or telephone calling card.
(i) damage to and/or stealing residence property or
                                                              * Housing and Conference Services reserves the right to
    property of other individuals;
                                                              define unsafe practice.
(j) loaning, duplicating or giving anyone an access card
    or any residence keys;                                    Procedures for Handling Misconduct
(k) engaging in inappropriate and/or unwanted sexual          The existence of these procedures does not preclude
    conduct, or behaving in a manner that could               any individual from proceeding under the laws of the
    constitute sexual harassment;                             land against another individual, nor does it preclude
(l) contravening the Liquor Licence Act (LLA) and/or          the Office of Security Services from carrying out its
    the McMaster Alcohol Policy, which includes the           responsibilities. Proceedings under the RCC may be
    Residence Community Alcohol Policy. Examples of           carried out prior to, simultaneously with, or following
    related behaviours which are prohibited include, but      other off-campus proceedings, including civil or
    are not limited to, consumption by and/or service         criminal proceedings, at the discretion of Housing and
    to individuals under 19 years of age, and any unsafe      Conference Services.
    practice* related to alcohol use;                         In the case of minor offences, it is anticipated
(m) possessing, storing or using any firearm, weapon or       that Students and Residence Life Staff will, where
    explosive, pyrotechnic substance(s) or any unsafe         appropriate, attempt to resolve such misconduct
    practice* in a residence building;                        informally without recourse to these procedures.
(n) possessing, using, selling or being under the             Any person who believes that a Student (or his/ her
    influence of illegal drugs in Residence. Evidence         Guest) has committed an offence, as defined by this
    in these cases may include drug traces or drug            Code, may submit a signed statement or report to
    paraphernalia, or the smell of prohibited substances      Residence Life Staff (as identified by Housing and
    (e.g. marijuana) in Residence;                            Conference Services). When Residence Life Staff
(o) participating in and/or running an illegal gaming or      responds to an incident, a report shall be completed
                                                                                                                             25
    gambling operation;                                       as soon as possible and submitted to the Student’s
                                                              Residence Manager within 24 hours.
                                                                                                                             Residence Handbook




(p) tampering with, operating or discharging any fire
    safety equipment for any purpose other than to
    signal or control a fire; leaving articles or debris in
    corridors, stairwells or entrances; propping corridor,
    stairwell and/or exterior doors;
                     Records of previous misconduct will be                         (b) Investigate the alleged violation, as required;
                     considered only when:                                          (c) Determine, based on the evidence, whether or not
                     (i) Determining who shall hear a case, and                         an offence has been committed;
                     (ii) Following a finding of misconduct for the purposes        (d) If it is determined that an offence has been
                          of determining an appropriate sanction(s). All                committed, levy a sanction up to and including
                          notices and other written communications under                those listed under Sanctions, Section 42 (a) to
                          this Code to the Student or any other member of the           (g) of the code, and notify the Student in writing
                          University shall be by personal delivery, regular mail,       of the decision (unless the Student has already
                          campus mail, priority post, courier or registered             received prior notification in the written report
                          mail. If sent by regular mail, service will be deemed         from Residence Life Staff) and the Student’s right to
                          effective on the fifth day after the documents                appeal in accordance with this document;
                          are mailed. If sent by campus mail, service will          (e) If it is determined that no offence has been
                          be deemed effective on the third day after the                committed or there is insufficient evidence with
                          documents are mailed. In the case of Students,                which to proceed, notify the Student of the decision
                          all documents will be sent to the currently active            and confirm that, in the absence of new evidence,
                          address as recorded in the Registrar’s Office, unless         there shall be no further proceedings.
                          the Student requests in writing that they be sent to
                          another address.                                          Major Offences
                                                                                    If the alleged misconduct constitutes a major offence, the
                     Temporary Eviction
                                                                                    Residence Manager shall:
                     In exceptional circumstances (e.g. where the health
                                                                                    (a) Notify the Student in writing of the alleged violation
                     and safety of the Student or members of the University
                                                                                        (unless the Student has already received a copy of
                     community are compromised), the Director of Housing
                                                                                        the written report directly from the Residence Life
                     and Conference Services may temporarily evict a Student
                                                                                        Staff) and arrange to meet with the Student to hear
                     from Residence before there is an opportunity for the case
                                                                                        his/her response. In the event that the Student fails
                     to be adjudicated. Housing and Conference Services will
                                                                                        to attend the meeting, the Residence Manager shall
                     provide alternate housing, but the Student will be deemed
                                                                                        proceed in accordance with 32 (b-g) of the code;
                     to be Persona non grata (PNG) in all residences until after
                     the case has been heard. Every effort will be made to          b) Investigate the charge, as required unless the
                     have the case adjudicated as expeditiously as possible.            Residence Manager determines that the seriousness
                                                                                        of the alleged offence warrants that it be referred
                     Investigation and Outcomes of Investigation                        to Security Services for investigation. If the
                                                                                        Residence Manager requires assistance with his/her
                     Residence Life Staff, in consultation with the Residence
                                                                                        investigation, s/he may designate another Residence
                     Manager, shall determine if the alleged misconduct falls
                                                                                        Manager to assist with the investigation;
                     within the Code and if so, whether such misconduct
                     constitutes a minor or major offence.                          (c) If the Student admits to the offence, levy a sanction,
                                                                                        consistent with those levied in similar cases, up to
                     Minor Offences                                                     and including those listed under Sanctions, Section
                                                                                        42 (a) to (g) of the Code and notify the Student
                     If the alleged misconduct constitutes a minor offence,
26                                                                                      in writing of the decision. If, in the opinion of the
                     Residence Life Staff and/or the Residence Manager shall:
                                                                                        Residence Manager, the sanction should be more
Residence Handbook




                     (a) Notify the Student in writing of the alleged violation         severe, or if the case otherwise warrants it, the matter
                         (unless the Student has already received a copy                shall proceed in accordance with 32 (f) of the Code;
                         of the written report directly from Residence Life
                                                                                    (d) Determine, based on the evidence, whether there is
                         Staff) and provide the opportunity for the Student to
                                                                                        sufficient evidence to proceed;
                         respond within 48 hours;
(e) If it is determined that there is not sufficient           Findings of Hearings
    evidence to proceed, notify the Student and confirm
                                                               Following a Residence Hearing, the Housing Administrator may:
    that, in the absence of new evidence, there shall be
    no further proceedings;                                    (a) Dismiss the case, or
(f) If it is determined that there is sufficient evidence      (b) Make a finding of misconduct and impose a sanction
    to proceed, notify the Student in writing and                  from the Code up to and including Section 42 (a) to
    provide an opportunity for the Student to choose to            (k) of Sanctions, or
    have the matter adjudicated by either the Housing          (c) Make a finding of misconduct and recommend to
    Administrator in a “Residence Hearing” or the Peer             the Director of Housing and Conference Services
    Conduct Board (PCB) in a “Peer Conduct Board                   that a Student be evicted and/or denied readmission.
    Hearing”. However, if the Residence Manager
                                                               Following a Peer Conduct Board Hearing, the Peer Conduct
    concludes the seriousness of the alleged offence
                                                               Board may recommend to the Housing Administrator to take
    or the number of offences in the accused Student’s
                                                               any of the actions outlined in 36 (a) to (c) of the Code.
    record warrants, s/he will refer the case to a
                                                               The Housing Administrator shall accept the Peer Conduct
    Residence Hearing.
                                                               Board’s recommendation, except when:
(g) Present the results of the investigation at the hearing.
                                                               (a) There has been substantial procedural error(s), in
Every reasonable effort will be made to arrange a hearing          which case the matter will be referred back for re-
within seven (7) business days after the Student responds          hearing, or
to Section 32 (f). In the event that the Student fails to
                                                               (b) The sanction is not consistent with the sanctions
respond as directed, Housing and Conference Services
                                                                   imposed in similar cases, in which case, s/he, after
shall proceed to arrange a Residence Hearing. The
                                                                   hearing from the Student and the Chair of the Peer
Student shall be notified in writing of the date and place
                                                                   Conduct Board, as appropriate, may substitute her/
of the Hearing. The Hearing will be scheduled at least
                                                                   his decision as to the sanction.
two (2) business days after receipt of the notification.
                                                               The Director of Housing and Conference Services
Procedures for Hearings                                        shall review all recommendations to evict or deny
                                                               readmission and may accept the recommendation or
Procedural Guidelines for hearings under the Code are
                                                               substitute his/her decisions as to sanction. All decisions
outlined in Appendix F.
                                                               shall be communicated to the Student in writing and,
Burden and Standard of Proof                                   where appropriate, the Student shall be advised of any
                                                               right to appeal. A decision takes place immediately
At each stage of decision-making under this Code, the          and filing an appeal will not stay the implementation
onus of establishing that there has been a violation           of any sanctions imposed. It is the responsibility of the
of the Code or misconduct by the Student shall be on           Housing Administrator to ensure the implementation of
the University authority. Decisions will be based on           the sanction.
a preponderance of evidence, meaning the evidence
shows it is more likely than not the alleged violation
occurred. The degree of probability should be
proportionate to the seriousness of the allegations and
the gravity of the potential sanctions.
                                                                                                                               27
                                                                                                                               Residence Handbook
                     Sanctions                                                      (g) Behavioural Contract

                     Sanctions may be used independently or in combination             A Behavioural Contract is a set of behavioural
                     for any single violation. Repeated and/ or multiple               expectations, terms and conditions that is developed
                     violations shall increase the severity of sanctions applied.      with the Student and signed by the Student and
                     The range of disciplinary sanctions that may be imposed           the Residence Manager. With his/her signature, the
                     are outlined in Figure 1.                                         Student is agreeing to the expectations being placed
                                                                                       upon him/herself and is aware that any breach of
                     (a) Oral Warning
                                                                                       this contract constitutes an offence and may result in
                         An oral warning is notification given to an offending         more serious sanctions.
                         Student at the time of the infraction.
                                                                                    (h) Alcohol Contract
                     (b) Written Warning
                                                                                       An Alcohol Contract is a set of expectations
                         This sanction is a notice given to an offending Student       specifically related to alcohol use for students living
                         indicating the date, time and nature of the offence.          in Residence. It is used to reaffirm the expectations
                     (c) Fines                                                         expressed in the Residence Community Alcohol
                         A fine may be issued to any Student who is found              Policy. With his/her signature, the Student is
                         to have violated the Residence Code of Conduct.               agreeing to the expectations being placed upon
                         Repeat offences may result in increased fines.                him/herself and is aware that any breach of this
                                                                                       contract constitutes an offence and may result in
                     (d) Educational Sanction
                                                                                       more serious sanctions.
                         Educational sanctions are designed to help facilitate
                                                                                    (i) Residence Probation
                         an understanding of the community standards,
                         policies and procedures upon which the Residence              This sanction is a formal notice informing the
                         Code of Conduct is based.                                     Student that any kind of further offence can result in
                                                                                       eviction. The Housing Administrator normally writes
                     (e) Restitution
                                                                                       the letter citing the reasons for the sanction(s), the
                         This sanction requires restitution to be made to              terms, and the length of time it will be in place.
                         another student(s) or the University for any loss or          The length and terms of the probation will be
                         damage to personal or University property.                    determined based on the circumstances.
                     (f) Community Service                                          (j) Room Transfer for Disciplinary Reasons
                         This sanction requires the provision of a service             A Student may be transferred to another hall when
                         and/or hours of work, at no cost, which will benefit          his/her behaviour is disruptive to his/her hall
                         the residence community. The type of community                but does not warrant eviction from the residence
                         service will normally relate to the infraction (e.g.          system. A room transfer under these circumstances
                         damage done to University property may result                 is normally accompanied by a declaration that
                         in community service hours spent cleaning or                  the Student is persona non grata in their original
                         refurbishing University property.)                            residence and an automatic probationary status for
                                                                                       the remainder of the academic year.


28
Residence Handbook
(k) Persona Non Grata (PNG)                                  (m) Eviction
   (i) Persona non grata is the sanction given to an             A Student who is evicted from residence must
       individual who is denied the privilege to enter           leave residence within a time period determined by
       a McMaster residence(s) either on his/her own,            Housing and Conference Services. The time period
       or in the company of another Student. The PNG             will be commensurate with the seriousness of the
       individual is also prohibited from attending any          offence, normally 24 hours, and reflect Housing and
       events of the specified hall(s) which occur outside       Conference Services’ assessment of the risk to persons
       of the building. A PNG individual found or seen           and property within the hall if the Student were to
       in a McMaster residence building at any time              remain. Students evicted from residence will not be
       will be subject to a charge by McMaster Security          eligible for re-admission to residence. Eviction from
       Services under the Trespass to Property Act. A            residence is always accompanied by a declaration
       copy of the PNG letter is filed with McMaster             that the Student is persona non grata (PNG) in all
       Security Services. This is a residence sanction and       McMaster residences. Eviction is a residence sanction
       does not appear on academic records.                      only and does not affect nor will it appear on the
   (ii) The PNG individual may apply to have this                Students academic record. The Student will receive
        designation removed after a period of at least           a letter outlining the reason(s) for the eviction as
        one year by submitting a letter to the Director,         well as any terms and conditions related to his/her
        Housing and Conference Services outlining the            removal from residence. A copy of this letter will be
        grounds for lifting this sanction. During the            forwarded to McMaster Security Services.
        academic year, the submission will be forwarded
        to a Peer Conduct Board for their review and         Appeals
        recommendation. In the summer, the submission        Appeal procedures can be found in section 43 through
        will be forwarded to an ad hoc committee             50 of the RCC.
        comprised of a Student Leader, a Residence
        Manager and a representative of Housing              Record of the Offence
        and Conference Services for their review and         Sections 51 through 53 of the Code refer to Records.
        recommendation. In every case the Director,
        Housing and Conference Services will review the
        recommendation and advise the individual of
        his/her decision in writing.
(l) Denial of Readmission
   Denial of readmission to residence or participation
   in the lotteries to return to residence are sanctions
   levied in serious cases at the discretion of the
   Director, Housing and Conference Services. This
   sanction will be communicated in writing to the
   Student, indicating the reason for the sanction and
   the period of time for which it will be in effect.

                                                                                                                          29
                                                                                                                          Residence Handbook
                     Excerpts from the Residence
                     Community Alcohol Policy
                     McMaster University recognizes the unique demographic and social needs of the residence community and will
                     provide an environment where these needs can reasonably be met. This policy aims to reinforce that the responsible
                     use of alcohol rests with the individual, to deepen the awareness of the problems of misuse and over-consumption,
                     and to involve the Community in alleviating these problems.

                     The Residence Community Alcohol Policy has been developed      Terms and Conditions
                     in the context of the following educative principles:
                                                                                    The following Terms and Conditions for the possession
                     •	Students	are	accountable	for	their	own	decisions	
                                                                                    and consumption of alcohol in residence apply to
                       regarding alcohol use; they are also responsible
                                                                                    all residents of McMaster residences and their guests.
                       for knowing, understanding and complying with
                                                                                    Violation of the Residence Community Alcohol Policy
                       applicable University and residence policies in
                                                                                    and/or the McMaster Alcohol Policy may result in
                       addition to the provincial laws related to alcohol.
                                                                                    disciplinary action under any of the Residence Code
                     •	The	health	and	safety	of	all	community	members	is	           of Conduct (RCC), the Student Code of Conduct (SCC)
                       paramount – all members of the community need to             or any other applicable University policy. Sanctions
                       be mindful of their responsibility to lend assistance to     under the RCC may include fines, behavioural contracts,
                       others in need of help because of a problem relating         residence probation, forfeiture of residence privileges,
                       to alcohol.                                                  and/or eviction from residence. Intoxication will not be
                     It is the purpose of the Residence Community Alcohol Policy:   an excuse for any unacceptable behaviour or violation of
                     •	to	develop	and	communicate	alcohol	policies	and	             the community standards.
                        procedures which are clear, readily understood,
                        consistent and equally applied to all residents and
                        their guests.
                     •	to	create	a	non-coercive	social	environment	for	those	
                        who choose not to drink.
                     •	to	promote	safety	and	individual	accountability	for	
                        those who lawfully drink.
                     •	create	a	culture	and	maintain	a	community	where	
                        the effects of alcohol abuse and the problems of
                        behaviour associated with it are minimal.
                     Possession or consumption of alcoholic beverages by,
                     and/or distribution of alcoholic beverages under any
                     circumstances to individuals who are under 19 years of
                     age are violations of University policy. Students are also
                     responsible for knowing, understanding, and complying
                     with applicable provincial laws regarding the use of
                     alcohol including but not limited to consumption in a
30                   public place and public intoxication. In some cases, this
                     policy may impose higher standards on students than
Residence Handbook




                     those contained in the Ontario Liquor License Act.
I. General                                                  III. Common Rooms
1.   Any activity or event that requires alcohol            Students living in traditional residences and their guests
     consumption in order to participate is not allowed.    who are 19 years of age and older are permitted to have
2.   Any form of drinking game, floor/hall crawl, or any    and to consume alcoholic beverages in common rooms
     event that has intoxication as its main goal or its    under the following conditions:
     inevitable end is not allowed.                         11. Only one drink/container per person is permitted.
3.   Excessive consumption of alcohol is not an excuse          A container must be made of plastic or other non-
     for disruptive behaviour. Those who over-consume           breakable material.
     and are disruptive will be subject to disciplinary     12. Containers must not hold more than sixteen (16)
     action under the RCC/SCC.                                  ounces of liquid.
4.   Residents and their guests must comply with these      13. The number of people in the common room at
     rules and regulations. Ignorance of the Residence          any one time must not exceed the room capacity
     Alcohol Policy is not an excuse for violating the          established by the building and/or fire codes.
     terms and conditions of this policy.
                                                            Residents in Bates and Mary E. Keyes and their guests
5.   Beer is allowed in residence in cans only.             who are 19 years of age and older are only permitted
6.   There are no public, licensed facilities within        to possess and to consume alcoholic beverages in
     McMaster residence buildings. The sale of alcohol is   apartments or suite units. They may not consume
     not permitted in residence.                            alcoholic beverages in the floor common rooms, lounges,
7.   Residence lounges, common and meeting rooms            study rooms and/or games rooms as these are deemed to
     may not be used by any McMaster student                be public spaces in Bates and Mary E. Keyes residences.
     or student group for an event which involves
     alcohol. Conference groups may organize events         IV. Other Spaces
     involving alcohol with the approval of Housing and     14. No one is allowed to consume or have open alcohol
     Conference Services and Hospitality Services.              in hallways, stairwells, elevators, bathrooms study
                                                                rooms, games rooms, laundry rooms and/or building
II. Private Rooms                                               common rooms (e.g., EMR, Ravine Room etc.)
8.   Only residents and their guests who are 19 years of    15. Only residents and their guests who are 19 years
     age and older are permitted to have and to consume         of age and older are permitted to transport alcohol
     alcohol in their rooms.                                    in the hallway from one room to another or from
9.   No kegs or large volume containers of alcohol (as          a room to a common room or lounge on their
     defined by Housing and Conference Services) are            floor. This alcohol must be in a closed or capped
     permitted anywhere in residence.                           container.
10. The number of people in a private room at any one       16. Alcohol may be transported from floor to floor only
    time must not exceed the room capacity established          if it is in a closed or capped unbreakable container.
    by the building and/or fire codes.                      17. Residents and their guests are not allowed to
                                                                                                                         31
                                                                congregate in the halls with open and/or
                                                                closed alcohol.
                                                                                                                         Residence Handbook
                     Housing and Conference Services
                     Residence Agreement Contract
                     Preamble                                                       Administrative Policies and Procedures
                     Life in residence is governed by three key documents.          1.   The Residence Agreement/Contract becomes
                     The Residence Agreement/Contract outlines fundamental               effective upon receipt by the University of the
                     contractual obligations between the student and                     student’s Residence Application. The submission
                     Housing and Conference Services. The Residence                      of the online application and acceptance of the
                     Handbook further describes policies, procedures and                 accompanying terms and conditions shall be
                     community standards, including the Residence Code of                evidence that all of the terms and conditions of the
                     Conduct (RCC), which clearly outlines the behavioural               Residence Agreement/Contract are fully understood
                     expectations of all residence students and sanctions for            and that the student agrees to be bound by the
                     discipline violations.                                              Residence Agreement/Contract and Residence Code
                                                                                         of Conduct as a condition of applying to residence
                     McMaster Residence Student                                          at McMaster University.
                     Code of Honour                                                 2.   a) Full-time undergraduate students receive first
                                                                                            priority for residence accommodation. A full-time
                     It is assumed that the primary objective of all residents is
                                                                                            undergraduate student is defined as one who
                     the successful pursuit of academic studies. Residence life
                                                                                            is taking courses equivalent to at least twenty-
                     also creates the potential for many social and cultural
                                                                                            four units between September and April, or is
                     benefits. Residents are jointly responsible for helping to
                                                                                            enrolled in a full-time Co-op program. Residence
                     make the residence community a comfortable, safe, and
                                                                                            accommodation is conditional upon registering
                     secure living environment conducive to achieving the
                                                                                            and remaining as a full-time student during the
                     key McMaster University objective: excellence in learning
                                                                                            academic year. Students who are admitted in
                     and discovery.
                                                                                            January must be enrolled in a minimum of
                     Students need to realize and appreciate that certain                   12 units.
                     fundamental rules and regulations are necessary in
                                                                                         b) To allow more first year students the opportunity
                     any community and that ultimately discipline should
                                                                                            to spend their first year on campus, 80% of
                     come from within each person. The McMaster residence
                                                                                            all spaces in McMaster University’s residence
                     system believes and is founded on the principle that
                                                                                            buildings will be reserved for first year students
                     integral to the code of behaviour is an appreciation
                                                                                            and 20% of all spaces will be allocated on the
                     of the effect of one’s personal behaviour on others
                                                                                            basis of merit and lottery to returning residents,
                     and respect for their personal and property rights.
                                                                                            residence life staff, Inter Residence Council
                     McMaster appeals to each student’s sense of reason and
                                                                                            members, off-campus undergraduate students,
                     responsibility and promotes the ideal that responsibilities
                                                                                            and other merit students, as determined by
                     are to be shared by all residents in order to maintain a
                                                                                            Residence Admissions, if space permits.
                     high standard of cooperative living, tolerance, mutual
                     respect and compromise.                                             c) Residence Admissions will consider the following
                                                                                            non-traditional students eligible for residence:
                     By choosing to join the McMaster residence community,
                                                                                            1) undergraduate and graduate students who
32                   each member is required to accept and live by a code
                                                                                            will register at McMaster and are requesting
                     of behaviour, which values and promotes civility, good
                                                                                            accommodation before their term of study
Residence Handbook




                     citizenship and productive behaviour.
                                                                                            commences; 2) undergraduate students enrolled
                                                                                            full-time at another post-secondary institution
                                                                                            who choose to do their work placement in a
                                                                                            McMaster University faculty or department; 3)
        graduate students enrolled full-time at another           4.   If a student is not able to maintain full-time status, as
        post-secondary institution who choose to do                    defined in section 2, the student will be required to
        their work placement in a McMaster University                  withdraw from residence and to meet the financial
        faculty or department; and 4) students who                     responsibilities, as outlined in section 23. A student
        are registered in a second Bachelor’s degree                   who cannot maintain full-time status for medical,
        at McMaster University, and who have lived                     family, academic or compassionate reasons must
        in residence for a full four years during the                  submit a written appeal with supporting documents
        completion of their first degree. Admission will be            to Residence Admissions to be considered for
        granted to non-traditional students in the order of            permission to remain in residence.
        priority listed above, and only after all full-time       5.   Current residents must apply to residence each year,
        traditional students have been accommodated.                   with acceptance determined by merit, academic,
        Each case will be reviewed individually and                    and/or lottery considerations. In addition, and
        admission will be granted at the discretion of                 without limitation, residence acceptance may be
        Residence Admissions.                                          denied as a result of any previous breach of the
     d) All students are responsible for notifying Residence           Residence Agreement/Contract or Residence Code
        Admissions of any change in their student status               of Conduct. Returning students who are successful
        that may affect their eligibility for residence as             in the residence lottery are required to maintain a
        outlined above. This notification must be in writing           sessional average of 5.0(C) in at least 24 units in the
        and must be received in the Residence Admissions               most recent academic year in order to remain on the
        office by November 5, 2010.                                    guaranteed list for residence. All other students will
     e) Students wishing to live in residence beginning                be placed on a waiting list and offered residence as
        in January 2011 can apply starting October 1,                  bed spaces become available. A student who cannot
        2010. All applicants must complete the online                  meet this minimum academic average for medical,
        application process by November 2, 2010. Spaces                family, academic or compassionate reasons must
        are limited and will be allocated by random lottery.           submit a written appeal with supporting documents
        Spaces are assigned based on the 80%/20% policy                to Residence Admissions to be considered for
        outlined in 2b.                                                acceptance to residence.
3.   Co-op students are eligible to apply for residence           6.   Residence fees include accommodation from Labour
     accommodation in the same manner as full-time                     Day, Monday, September 6, 2010, to 12 noon on
     undergraduate students. Students in such a program                the day following the student’s final first term
     must be enrolled in 12 units during the term in                   exam in December 2010, or to noon on closing
     which they live on campus. The residence fee for                  day December 23, 2010, whichever is earlier; and
     four-month occupancy will be one half of the fee for              from Sunday, January 2, 2011 to 5 p.m. on the day
     eight-month occupancy. Co-op students who live in                 following the student’s final exam in April 2011, or
     residence for the first academic term only (September             to 5 p.m. on closing day April, 27, 2011, whichever
     to December) will be charged an additional $300                   is earlier. In order to facilitate the large number
     as an administrative fee for filling the second term              of students, move-in times will be staggered and
     vacancy. It is the responsibility of the student to notify        some students will be allowed to move in before
     Residence Admissions of their enrollment in a Co-op               September 6, 2010. All students will be notified in
     program prior to moving into residence, otherwise                 advance of their move-in time.                              33
     full residence fees will be charged. The student is also     7.   All residences are closed to all students, without
                                                                                                                                   Residence Handbook




     responsible for notifying Residence Admissions of any             exception, during the holiday break December 23,
     change in their Co-op status. This notification must              2010 to January 2, 2011. All food, Service Centre,
     be in writing and must be received in the Residence               custodial and maintenance services are suspended
     Admissions office by November 5, 2010.                            during this period.
                     8.   Each residence fee includes a digital telephone                 deposit will be credited towards the full residence
                          handset with local telephone service (REZphone),                fee. The student agrees to pay the balance of
                          and a network based Internet connection                         his/her residence fees according to the terms
                          (MacONLINE). Students wishing to use McMaster’s                 set out by the Office of the Registrar, subject to
                          long distance plan can register online. Students                withdrawal from residence.
                          will be required to provide a void cheque or credit             First year students applying to the waiting list are
                          card number to establish a pre-authorized payment               not required to make this deposit until they are
                          plan. Long distance is accessed using a pin number              requested to do so by Residence Admissions.
                          assigned to the student during the registration
                                                                                          Applications and/or deposits received after the
                          process. Each student is responsible for all long
                                                                                          deadline, or applications that are deficient in any
                          distance calls charged to their PIN. Such charges
                                                                                          way, shall be placed at the bottom of the (then)
                          shall be automatically withdrawn from a bank
                                                                                          existing waiting list.
                          account or charged to a credit card as the case may
                          be. The payment will be normally withdrawn or                b) All personal and residence fee accounts with
                          charged on the first banking day of each applicable             the University must be settled promptly and if
                          month, commencing in November. Each student                     unpaid, will result in the withholding of academic
                          is responsible for the use of their telephone and               transcripts or other sanctions as determined
                          Internet jacks, and is prohibited from using, or                by the Director of Housing and Conference
                          permitting them to be used for a purpose or in a                Services in consultation with the appropriate
                          manner that is contrary to the law, University policy,          administrative departments or personnel.
                          or could be considered annoying or offensive                 c) Applicants who pay the deposit but never receive
                          under the Residence Code of Conduct. Abuse of                   an offer of residence, or who request to be
                          the REZphones and/or MacONLINE systems may                      removed from the waiting list, will receive a full
                          result in termination of the telephone and/or data              refund of their $600 deposit.
                          service and (depending on the nature of the abuse)       11. Room assignments are made by Housing and
                          may result in judicial or criminal charges being laid        Conference Services. Students are not guaranteed
                          against the student. Refer to the MacONLINE Usage            their choice of residence, room or roommate.
                          policy (http://www.mcmaster.ca/uts/students/                 Residence Admissions may consult with appropriate
                          maconline/about_maconline.html),                             Residence Life staff to assign rooms and roommates
                          the REZphone Usage Policy (http://www.mcmaster.              in each building. Students must have permission
                          ca/uts/students/maconline/termstel.htm) and                  from their Residence Manager and Residence
                          the McMaster Code of Conduct for Computer and                Admissions in order to change or switch rooms.
                          Network Users (http://www.mcmaster.ca/uts/                   Students are prohibited from subletting or delegating
                          policy/netcond.htm).                                         to another the use or occupancy of their residence
                     9.   Students in all residences are required to purchase          rooms. New students are advised of their residence/
                          a residence meal plan. For further information visit         room assignment in July.
                          http://hospitality.mcmaster.ca/mealplan/residence.       12. Students are not permitted to engage in any
                          html                                                         commercial activity in residence rooms or
                     10. a) All students applying to residence will be                 common areas.
34                          required to make a $600 deposit (by applicable         13. The University will not be liable, directly or
                            deadline) in order to reserve their position. The          indirectly, for loss or theft of personal property,
Residence Handbook




                            deadline for the residence deposits to be received         including food, or for damage or destruction of such
                            is February 22, 2010, at 4:00 pm EST for upper             property by fire, water or other causes (eg. loss of
                            year/returning students, and May 28, 2010, at 4:00         utilities). Students are strongly advised to obtain
                            pm EST for guaranteed first year students. This            personal insurance against such losses. Housing
    and Conference Services does not purchase such            17. Students are required to vacate their residence room
    protection for personal property. Students can                and return all residence keys/access cards no later
    often obtain coverage through a “rider” on the                than 5 p.m. on the day following their final exam
    family’s tenant or homeowner insurance policy,                in April, or by 5 p.m. on closing day April 27, 2011,
    which should include liability coverage for injury or         whichever is earlier. Residence keys/access cards
    damage caused by the student. Students must also              cannot be transferred, loaned or duplicated. Students
    take positive steps to ensure their safety by locking         who lose or do not return their residence keys/
    room doors and ensuring that only authorized                  access cards at the end of their residence contract
    persons enter their building.                                 will be charged $160 for the required lock changes
14. All rooms or apartments/suites are inspected prior to         and $25 for each replacement key/access card.
    the students’ arrival for damage and the completed        18. Housing and Conference Services subscribes to the
    room inspection forms are kept on file at the Service         principle that residence students are entitled to enjoy
    Centre. Students must report missing items or items           a reasonable right to privacy in residence rooms.
    in need of repair immediately to the Service Centre           However, it reserves the right to have authorized
    where corrective action will be initiated. Students           staff enter rooms, apartments, and suites under the
    are financially responsible for any damage or losses          following conditions: to provide repair service or
    to their room and/or its contents. Students will be           room maintenance inspections; to conduct periodic
    invoiced for losses, damage, cleaning and/or repairs          health and safety checks of room conditions; to
    required during or at the end of their residence              conduct weekly or monthly fire inspection tests in
    contract. Students assigned to apartments/suites              apartments/suites; when there is reasonable cause
    are jointly responsible with the other occupant(s)            to believe an emergency situation has arisen that
    of the apartment/suite, for damage or losses to the           requires entry; when a student vacates a room
    shared areas of the apartment/suite. All charges for          for a break period (eg. December break); when
    damages to common areas in residence (e.g. laundry            there is reasonable cause to believe that university
    rooms, elevators, etc.) will be split equally among the       regulations are, and/or the law is being violated.
    occupants of the building or floor, provided that such        Authorized staff are supplied with identification
    damage cannot be traced to those directly responsible.        badges that are visible at all times.
15. Students are responsible for cleaning and                 19. Where behaviour, personal security or health issues
    maintaining an orderly state in their own room/               are of serious concern, Housing and Conference
    apartment/suite during the academic year, and for             Services reserves the right to notify the “emergency
    ensuring their room/apartment/suite is clean and              contact” name listed on the student’s residence
    free of all refuse when their residence contract ends         application form. In these circumstances and
    or is cancelled. Students will be invoiced for all            when the student is under 18 years of age, the
    cleaning and/or repairs required during or at the             parent or guardian will be notified rather than the
    end of their contract.                                        “emergency contact”.
16. Property left in residence longer than 48 hours           20. Housing and Conference Services reserves the right
    after the student has vacated is considered to be             to terminate residence contracts, reassign students to
    abandoned and will be removed at a minimum                    another residence and/or room on a temporary or
    cost of $25 to the student. Housing and Conference            permanent basis, and to effect other steps as may be
    Services does not accept responsibility for the               required for the safety, security and well-being of the   35
    storage or safekeeping of any property abandoned              residents and the residence program.
                                                                                                                            Residence Handbook




    in residence.
                     21. Housing and Conference Services has a                     Cancellation deadlines and refunds:
                         responsibility to reduce losses in revenue by filling     In order to withdraw from residence, the student must
                         vacancies which may occur throughout the year.            notify Residence Admissions in writing, either by e-mail
                         Students in residence must be prepared to welcome         at resadmissions@mcmaster.ca or by sending written
                         a new roommate in the event that a vacancy occurs         notice to the Residence Admissions office. Residence
                         in a double/triple/quad room or an apartment/             questions may also be directed to Residence Admissions
                         suite. Similarly, if vacancies remain unfilled, Housing   at (905) 525-9140, ext. 24342.
                         and Conference Services may need to consolidate
                         rooms. Housing and Conference Services may effect          Date Written Cancellation   Deposit Refund
                         consolidation when necessary by requiring a student        Received
                         to accept a new roommate or move to a new room.            For September:              Applicant receives
                         In some circumstances, and at the discretion of            If cancellation received    refund of $300
                         Housing and Conference Services, a student may be          on or before July 9, 2010
                         permitted to remain in their room for an additional
                         fee. Advance notification will be given to those           For September:              Applicant receives
                         students affected.                                         If cancellation received    NO REFUND
                                                                                    after July 9, 2010
                     22. Any student who submits a complete and accurate
                         residence application form, pays the deposit, and          For January Admits:         Applicant receives
                         whose name is on the guaranteed residence list,            If cancellation received    refund of $300
                         is defined as being “in residence.” If this student        on or before Dec. 3, 2010
                         in residence wishes to withdraw from residence,            For January Admits:         Applicant receives
                         he/she will forfeit all or part of the residence           If cancellation received    NO REFUND
                         deposit depending on the date that the written             after Dec. 3, 2010
                         notice of cancellation is received in the Residence
                         Admissions office. A forfeited residence deposit          Withdrawal from residence will affect the student’s meal
                         may not be applied to other outstanding university        plan, as outlined in the McMaster University Residence
                         accounts or transferred to the residence account of       Meal Plan Policy. All meal plan questions must be
                         another student.                                          directed to Mac Express at express@mcmaster.ca
                                                                                   or (905) 525-9140, ext. 27448.




36
Residence Handbook
23. Students who withdraw from residence for any
    reason whatsoever during the academic year
    are required to give immediate written notice to
    Housing and Conference Services. To withdraw
    from residence, students must check out at their
    Service Centre, and return their residence keys/
    access card. Failure to do so will result in the
    student being charged as outlined in section 17.
    The date of withdrawal will be recorded as the date
    the residence keys/access card is returned. The
    student is financially responsible for his/her full
    year’s fee and is placed on a refund waiting list in
    order of date of withdrawal. When a new student           3.   Each student expressly agrees that he/she will not
    is admitted to residence, a refund is processed for            directly or indirectly cause, or fail to take reasonable
    the first student on the waiting list. Eligible refunds        steps which may prevent a breach of the RCC.
    of residence fees are calculated on a pro-rated daily          These include, but are not limited to: damage,
    basis, and are credited to the student’s university            vandalism, commission of a criminal offence or
    account, less a $300 administration fee. If the                willful destruction to property within the residence,
    student has no outstanding university accounts,                to the residence structure and/or to the grounds
    the residence refund will be issued to the student.            surrounding residence.
    A student who is unable to continue to live in            4.   Every student is expected to act in a responsible
    residence due to exceptional circumstances beyond              manner so as not to compromise his/her own safety
    his/her control may submit a written appeal with               or endanger the health and safety of others. The
    supporting documents to Residence Admissions                   University reserves the right to determine what
    for a pro-rated refund of his/her fees. This student           constitutes unsafe or unhygienic practices. These
    remains responsible for the administrative fee.                include but are not limited to: tampering with
                                                                   fixtures, building systems (including the wiring and
Residence Student Responsibilities                                 fire prevention controls), fabricating or building
1.   Every student living in residence is responsible for          structures, or impeding any means of egress from
     observing the terms and conditions of the Residence           the building. Students may refer to the Residence
     Handbook and the Residence Code of Conduct                    Code of Conduct on-line at http://www.mcmaster.
     (RCC) which outline community standards and                   ca/univsec/policy/ResidenceCode.pdf
     behavioural expectations for residents, and the          The submission of an online Residence Application
     types of sanctions levied when these standards are       Form indicates that the student has read and understood
     breached. No resident student is exempt from the         the conditions of the Residence Agreement/Contract and
     terms and conditions of the RCC for any reason.          its related documents as a condition of applying to and,
2.   Guests of residents are responsible for observing the    if accepted, living in residence at McMaster University.
     terms and conditions of the Residence Handbook           The student agrees that the terms and conditions of the
     and the RCC. Students living in residence are            Residence Agreement/Contract, Residence Handbook
     accountable for the behaviour of their guests and        and the Residence Code of Conduct are effective and             37
     will be sanctioned if guests breach these standards.     binding legal obligations that are enforceable.
                                                                                                                              Residence Handbook
                     Calendar 2010-2011
                     September 4 ................ First Year Residence move-in: Bates,          January 2011............... Residence Life Staff and Welcome Week
                                                  Brandon, Edwards, Les Prince,                                             Representative applications available;
                                                  Matthews, McKay                                                           information sessions to be held
                     September 5 ................ First Year Residence move-in: Hedden, Mary    January 2, 7 a.m.......... Residence buildings re-open
                                                  E. Keyes, Moulton, Wallingford, Whidden,
                                                                                                January 3..................... Classes begin
                                                  Woodstock
                                                                                                February 2011.............. Department Assistant and Custodial Staff
                     September 4 – 12........ Welcome Week
                                                                                                                            summer job applications available
                     September 6 ................ Upper Year Residence move-in: all residence
                                                                                                February 2011.............. Returning student deadline to apply
                                                  buildings, after 10 a.m.
                                                                                                                            to residence for September 2010
                     September 9 ................ Classes begin
                                                                                                February 21-26 ............ Mid-term recess
                     Mid-September ........... Deadline for Weekend Custodian and
                                                                                                April 2 .......................... Deadline for move-out
                                               Housing & Conference Service Centre Relief
                                                                                                                                   extension requests
                                               Staff applications. Visit careers.mcmaster.
                                               ca/ to view positions and make your              April 5 .......................... Classes end
                                               application online
                                                                                                April 7-26..................... Exam period/Move-out period
                     November 24 ............... Deadline for move-out
                                                                                                April 27, 5 p.m. ........... Residence buildings close
                                                 extension requests
                                                                                                May 6 .......................... Lost/damaged key charges placed on student
                     December 6 ................. Classes end
                                                                                                                                 accounts
                     December 8 – 22 ......... Exam period/move-out period
                                                                                                May 31 ........................ .Deadline for lost/damaged key charge
                     December 23, noon ...... Residence buildings close for                                                     appeals; Deadline for late move-out
                                              December Break                                                                    fine appeals
                                                                                                July 15 ......................... Last day room damage appeals accepted




38
Residence Handbook
Index
Access Cards (damaged and lost) .....................................................12                       Laundry ................................................................................................8
Activity Fees ........................................................................................3       Lobby Intercom System .................................................................8, 25
Alcohol Policy ..............................................................................21, 30           Lost & Found .....................................................................................12
Appeals .............................................................................................29       MacOnline ...........................................................................................6
Bedbugs...............................................................................................7       Mail (incoming/outgoing)............................................................10, 11
Bike Storage ........................................................................................8        Maintenance & Repairs ....................................................................13
Building Entrance (access) ................................................................14                 Meal Plans ..........................................................................................3
Cable TV ..............................................................................................8      Minor/Major Offenses .................................................................24-27
Calendar ............................................................................................38       Move-Out ......................................................................................4, 38
Candles..............................................................................................20       MUGSI .................................................................................................5
Cleaning ..............................................................................................9      Network Connection ...........................................................................6
Common Rooms ............................................................................9, 31                Off Campus Housing ...........................................................................4
Complimentary Newspaper ..............................................................11                      Packages ...........................................................................................11
Cooking..............................................................................................24       Parking.................................................................................................3
Damage .........................................................................................7, 12         Payments .............................................................................................3
December Break ............................................................................4, 38              Persona Non Grata (PNG)............................................................26, 29
Decorating .....................................................................................9, 21         Power ................................................................................................13
E-mail ..................................................................................................5    Quiet Hours .......................................................................................20
Emergency First Response Team (EFRT) ...........................................13                            Reading Week ...............................................................................4, 38
Emergency Procedures ......................................................................14                 Residence Agreement Contract ...................................................32-37
Employment Opportunities..................................................................5                   Residence Code of Conduct ...................................................20, 22-29
Evictions ......................................................................................26, 29        Room Condition Information ...............................................................7
Expenses .............................................................................................3       Recycling .............................................................................................9
Faxes .................................................................................................11     Residence Addresses ........................................................................10
Fees .........................................................................................3, 11, 12       Roommate Agreement .....................................................................17
Fire.....................................................................................................14   Roommates .......................................................................................16
Fridges .................................................................................................8    Safety & Security .........................................................................13-15
Garbage Disposal ................................................................................9            Sanctions...........................................................................................28
GO Transit............................................................................................3       Service Centers ...........................................................................10-12
Guest/ Escort Policy ..........................................................................20             Smoking, Alcohol and Drugs .......................................................20, 21
Insurance .............................................................................................7      Storage ................................................................................................8
                                                                                                                                                                                                                          39
Internet ................................................................................................6    Student Walk Home Attendant Team (SWAT) ..................................13
                                                                                                                                                                                                                          Residence Handbook




Inter-Residence Council (IRC) ......................................................16, 22                    Telephones ...............................................................................5, 6, 34
Involvement & Leadership ................................................................18                   Vacuums ............................................................................................12
Keys (lost, temporary and damaged) ......................................4, 11, 12                            Withdrawing from Residence .......................................................4, 37
Hamilton, Ontario Canada L8S 4L8
          mcmaster.ca

				
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