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As of October 1, 2011 Wellness: Health Risk Assessment and Biometric Screening Vendor Questionnaire Wellness issues important to you – brought to you by McGohan Brabender. Company Information Company Name Anthem Blue Cross and Blue Shield Contact Name(s) Marcus Taylor Direct Phone number(s) 513-445-0233 Email Address(es) email@example.com Web Address www.anthem.com Our online MyHealth Assessment was launched in October 2005. Our paper-based Insight health assessment was launched in 1993 . Our Biometric What year did your business begin administering Health Risk Screenings were launched in 2003. Assessments & Biometric Screenings? Additionally, 94% of hospitals and approximately 83% of physicians contract directly with Blue Cross and Blue Shield Companies. Current membership in Blue Cross and Blue Shield licensed networks exceeds 102 million. Blue Cross and Blue Shield PPO networks are locally owned and operated and are not rented networks. All networks are fully developed and provide quality benefits for medical care and services. We Geographic Region Served by State and Counties (unless will work with McGohan Brabender to resolve any network issues where employees you are a national organization) are located. Administration We were in compliance with the provisions of the HIPAA Privacy Rule by the required date of April 14, 2003. Compliance efforts included, but were not limited to, the appointment of a Privacy and Security Officer, establishment of a Privacy and Security Office, and creation of an infrastructure designed to support on-going compliance requirements throughout the company, including the adoption of policies and procedures and the training of all associates. Our company has adopted policies and procedures that meet compliance with the Explain your HIPAA compliance HIPAA Privacy regulation including the granting of the following individual rights: The right to place restrictions on the use and disclosure of PHI for treatment, The right to receive confidential communications at an alternate address or location. The right to voice a complaint pertaining to privacy policies and procedures. Privacy notices are distributed to all fully insured subscribers describing the company’s use and disclosure of Protected Health Information. These notices are available on our company’s website. Our company and its affiliates are committed to delivering excellent service. Part of that commitment includes compliance with and support of the HIPAA Privacy mandate. Most importantly, we are committed to protecting member and patient privacy and safeguarding related health information. Is there a maximum participation size you are willing to Not Applicable. quote? If so, what size? There may be a minimum requirement of 50 employees to offer this program. We Is there a minimum participation size you are willing to welcome the opportunity to work with McGohan Brabender to specifically address your quote? If so, what size? needs and goals. We offer the MyHealth Assessment questionnaire free online, or as a hard copy, paper-based version. The hard copy assessment is available at an additional cost. How is the HRA administered (on-line, paper or both)? The online MyHealth Assessment is available in both English and Spanish, at no additional cost. The paper-based Insight health risk assessment, powered by independent vendor HealthFitness, is available in English only. There are additional costs associated with offering paper-based assessments. What languages are the HRA available in? 3931 South Dixie Drive / Dayton, Ohio 45439 As of October 1, 2011 We offer cholesterol screenings via finger stick through our Worksite Wellness program. Finger-stick cholesterol screenings include total, HDL, LDL and triglycerides. Do you provide fasting blood draws or finger sticks? Blood glucose can also be performed. Our Worksite Wellness programs bring a multidisciplinary team of health education specialists. We offer seminars, health screenings and other services designed to help your employees take an active role in healthy lifestyles. The How are the biometric appointments scheduled? Example: paper, telephone, email or on-line employee productivity offer a comprehensive list of services with multi-media delivery options allowing you to build a customized wellness program to identify, engage and measure the health of your employee population. The services and resources can be implemented on a one- time basis or as quarterly or year-round offerings. We contract with outside vendors, Body Techniques and HealthFitness, to provide the We can provide a paper template if needed. following services available through our Worksite Wellness solution: Wellness Planner Online Our online scheduler allows your employees to schedule an appointment for health screening, well advisor session, therapeutic massage, flu shot clinic or enroll in a health seminar. The Wellness Planner Online is a value-added solution to enhance employee participation, monitor pre-event activity and maintain a steady event day flow-through rate. We must receive an eligibility list in order to initiate the Wellness Planner Online. Health Screenings (Biometric) We offer the following cholesterol, blood pressure, body composition/body mass index cholesterol and high density lipids (TC/HDL) Blood Pressure Know Your Numbers Plus Total cholesterol and high density lipids (TC/HDL) Weight Management Screening Body Mass Index (BMI) Lipid Panel with Blood Pressure and Body Mass Index (BMI) Members receive a Results Scorecard with relevant health information related to their screening results. A typical screening averages about 20 minutes to complete. Wellness Planner Online Our online scheduler allows employees to schedule an appointment for health screening, well advisor session, therapeutic massage, flu shot clinics or enroll in a health seminar. The Wellness Planner Online is a value-added solution to enhance employee participation, monitor pre-event activity and maintain a steady event day flow-through rate. We must receive an eligibility list in order to initiate the Wellness Planner Online. 3931 South Dixie Drive / Dayton, Ohio 45439 As of October 1, 2011 Yes, follow-up screenings to ensure we appropriately screen members who are required to fast. By Utilizing our online scheduling tool, we can automatically send reminders to participants who have signed up for fasting screenings so that they Are you able to provide follow up screenings for any remember they need to fast prior to the screening. These reminders can help reduce employees that did not comply with the fasting guidelines? If the need for follow-up sessions available at an additional cost. There is a 40 ppt yes, how? minimum for any follow up screenings and a 6 wk lead time. As test results cannot be fully interpreted without knowledge of the patient’s clinical condition and treatment, we do not contact members. All lab results are reported to the ordering physician. Results are received by the physician via courier delivery, fax or internet. If a result is deemed a priority value, these are communicated as soon as possible after they are obtained and confirmed in order for the provider to determine the clinical implications and possible need for immediate intervention. There is no ordering physicain - these are screenings only. There is no physican review. There are protocols in place if screening values are way out of range and the member is in What are the follow-up procedures for critical lab results? danger. Do you have the technology to interface results with health Not applicable, we are a health insurance company. insurance carriers? If yes, which ones? Communication & Reporting Immediately following the onsite screenings, your employees view an educational DVD that explains the components of the screening in which they just participated. They then receive their results scorecard, which is reviewed by a screening staff member. Additionally, when our Worksite Wellness services are enhanced with Wellness What follow-up does the employee receive? (consultation, Advisors, participants receive one-to-one targeted health education that includes paper report, health coaching, individual/group meetings, information on conditions and treatment options. Well Advisors refer participants to online resource). What is the turnaround time for the physicians and/or other programs that focus on managing conditions and encouraging employee to receive the results? appropriate behavior and lifestyle management. Yes, Members receive a summary report that they can share with their treating physicians. Sharing the report keeps the physician informed and provides the Do you include a physician copy? opportunity to take a proactive treatment approach. We have staff who speak additional languages, including Spanish. In addition, our nurses have the ability to communicate via the Network Services Language Line to What spoken languages can the follow-up be delivered in? members speaking virtually any language. An annual aggregate health assessment data report is provided for the Healthy What interpretation/analysis will the employer aggregate Lifestyles One-on-One and Healthy Lifestyles Complete product levels. Additional report include? Predictive Modeling tools? ROI projection or charges apply for Healthy Lifestyles Online product level reporting or for reporting analysis? prior to the annual report. We can support employer sponsored communication campaigns through posters, e- What are your pre-HRA communication materials used to mail blasts, payroll and at-home messaging. Communication content is customizable promote the testing? Example: posters, payroll stuffers, etc. and we can provide you with sample customizations upon request. Health Fair Support Our one-hour seminars are available on a variety of topics designed to engage members based on health needs and interests. For multiple sites health seminars may be delivered using telephone conferencing with web-based technology. All health seminars can be combined or offered with other onsite Worksite Wellness events. Seminar topics include: Managing High Blood Pressure Members learn how to prevent and control high blood pressure by understanding the risk factors and lifestyle behaviors that affect it. Cholesterol Beyond an HRA and biometric screening, what educational Counts Members learn pieces can you bring on-site to make this event become a about the different types of blood cholesterol and what can be done to keep levels health fair? healthy. Quit Smoking This session provides an overview of the benefits of quitting, key factors that increase the likelihood of success in quitting, and provides members with resources for when they are ready. Weight Management This session provides an overview of the facts about weight management, including what it takes to get to a healthy weight and stay there. Eating for a Healthier You Members learn the best way to give their bodies the balanced nutrition needed to stay healthy by eating a variety of nutrient-packed foods every day while staying within daily calorie needs. 3931 South Dixie Drive / Dayton, Ohio 45439 As of October 1, 2011 Stress Management through Therapeutic Massage Therapeutic massage provides your employees with a five-minute neck and shoulder chair massage, a five-minute back and shoulder table massage, or a five-minute foot and leg reflexology massage. Ten-, fifteen- and thirty-minute appointments are also available. Relaxation techniques and breathing exercises are shared with members as they experience the benefits of stress reduction first hand. Members walk away rejuvenated and energized, and have a better understanding of the opportunities for relieving stress and reducing ergonomic strain. Fall Season Influenza Vaccinations Onsite flu shot clinics provide your employees with convenient access to flu shots during the months of November, December, and January. Registered nurses administer the flu shots. Flu shot clinics are dependent on flu serum availability and delivered in accordance with the Centers for Disease Control and Prevention recommendations. Satisfaction, Quality, Outcomes Participant Satisfaction and Engagement Survey Our participant survey is incorporated into the delivery of all of our services to evaluate program quality, health awareness, motivation to change, and physician communication. The satisfaction and engagement survey report can be used to assess the impact of the worksite wellness services from year to year and serve as a tool to plan future wellness programs. We deliver reports within 20 business days after the service date. Participation rates can vary widely by client and population, with the intensity of program promotion and employer-sponsored incentives playing significant roles in the achievement of higher involvement levels. The Wellness Planner Online, a web- What are the costs of those educational pieces? based scheduler, serves as a member engagement tool to monitor pre-event activity. Pricing We offer a comprehensive list of services with multi-media delivery options allowing you to build a customized wellness program to identify, engage and measure the Are there price breaks based on quantity? If so, at what health of your employee population. We are willing to discuss on a case by case quantity of tests are there breaks? basis. Minimum Requirement: Requires 6-8 weeks, 50 person minimum participation, and (3) Final all inclusive price per person? consecutive hours per site per day per therapist To include: 1. Health Risk Assessment Mail based delivery is $21 per participant 2. Biometric screening: Know Your Numbers – Total Cholesterol & High Density Lipids (TC/HDL), Blood · Fasting Cholesterol screening with Lipid Pressure and BMI -- $40 per participant Panel (HDL, LDL, total Cholesterol, total Cholesterol/HDL Ration, VLDL, and Triglycerides) Know Your Numbers Plus – Total Cholesterol & High Density Lipids (TC/HDL), Blood · Blood Sugar (Glucose) Pressure, BMI, and Glucose-- $51 per participant · Blood Pressure Blood Pressure Screening -- $18 per participant Buy Up #2 Improved staffing Ratio (per thousand member reduction: std program · Height, Weight and BMI assumes 1 per 12,000) -- $34 per participant BMI – Body Mass Index(4 hour minimum) -- $18 per participant Total Cholesterol & High Density Lipids (TC/HDL) -- $36 per participant Weight Management Screening – BMI, Body Fat and Hip to Waist Ratio -- $26 per participant Body Fat Screening(4 hour minimum) -- $18 per participant Diabetes Risk Assessment with Blood Pressure and BMI -- $19 per participant NO LONGER OFFERED Lipid Panel (TC/HDL/LDL/Triglycerides) Fasting required. -- $51 per participant Lipid Panel with Blood Pressure and BMI Fasting required. -- $56 per participant Availability and cost of the following additional testing: We do not currently offer these screenings at our worksite events PSA (Prostate Specific Antigen) Coloscreen (take home kits?) 3931 South Dixie Drive / Dayton, Ohio 45439 As of October 1, 2011 We do not currently offer these screenings at our worksite events Thyroid Screening (for females) Others (please list) What are the staff travel costs, if any? Not Applicable. Last But Not Least Our Worksite Wellness programs bring a multidisciplinary team of health education specialists. We offer seminars, health screenings and other services designed to help your employees take an active role in healthy lifestyles. The What other things would you like to tell us about your employee productivity services? offer a comprehensive list of services with multi-media delivery options allowing you to build a customized wellness program to identify, engage and measure the health of your employee population. The services and resources can be implemented on a one- time basis or as quarterly or year-round offerings. We contract with outside vendors, Body Techniques and HealthFitness, to provide the following services available through our Worksite Wellness solution. 3931 South Dixie Drive / Dayton, Ohio 45439
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