Health _ Social Work - University of Plymouth

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					                          Health & Social Work

            Induction Information
                 Academic Year 2009/10

                             Faculty of
                             Health & Social Work

If you require a copy of this handbook in an alternative format please
contact a member of the Faculty of Health & Social Work Admissions
Team who will be happy to send it to you.

Telephone 01752 586723 or

                             HELPING TO SHAPE THE FUTURE
Section Contents                                       Page

   1.     Introduction and Induction Timetable          3

   2.     Staff Whereabouts                             5

   3.     Registration                                  5

   4.     Practice Learning and CRB Information         7

   5.     Occupational Health                           7

   6.     Students with Disabilities                    8

   7.     Timetables and Structure of the Course        8

   8.     Finance                                       9

   9.     Catering                                      10

  10.     Car Parking                                   10

  11.     Transport                                     10

  12.     Useful Contact Numbers                        11

  13.     Cashpoints                                    11

  14.     Good Luck                                     11

  15.     Map                                           12

   Appendix A – On-line Enrolment
   Appendix B – Occupational Health

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This booklet should contain all the information you will need before you start your degree
programme with the Faculty of Health & Social Work on Monday 21 September 2009. Please take
the time to read its contents BEFORE you arrive.

The following gives details of the pre-course training programme that has been arranged for you.
A map of the campus is printed at the back of this booklet.

Monday 21 September 2009

Time              Event                                Co-ordinator            Location

     1000 –
                   Welcome and Introductions             Prog Lead, all MA
                    Overview of the Week                  staff, SU&CCG           Roland Levinsky

                                                                                        Rm 304
                     University Registration               Admin Staff
     1100 –

     1300 –          Welcome to the Faculty                   Dean
                                                                                  Roland Levinsky
                                                                                        Rm 210
                    Overview of Programme                Programme Lead
     1315 –
                    Good Student Practice

                                      Tuesday 22 September 2009

      Time                       Event                       Co-ordinator               Location

                                                              Beth Moran
                             Team Building                                         Roland Levinsky
1000 - 1300                                                and Clare Colton        Rms 303 & 304

                             „Module Brief:
1400 – 1600         SCW527 Research in Practice            Professor Michael    Babbage 410, 412,
                          and specific modular                 Sheppard                413,
                             expectations                                              416, 417

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                                  Wednesday 23 September 2009

    Time                         Event                     Co-ordinator               Location

                            Module Briefs:

                    SCW532 Psychosocial Issues          Catherine Phillips         Babbage 002
1000 – 1100                                               Gillian Madge
                                                         Tara Alexander

                    SCW533 Professional Practice          Clare Colton
1100 – 1200                                                Sue Cook
                                                         Tara Alexander
                     SCW538 Integrated Practice
1200 - 1230                                                Clare Colton
                                                         (Julie Mann and
                                                        Catherine Phillips)

                            Module Briefs:

1400 – 1500        SCW534 Law and Social Policy              Penelope            Roland Levinsky
                                                            Welbourne                Rm 303
                                                           Deirdre Ford
                                                         Professor Jordan
1500 – 1600            SCW523 Values & Ethics
                                                        Professor Giarchi

1600 - 1700          Local Authority Traineeships       Devon and Torbay
                                                                                   Levinsky 303
                                                          Agency Staff

                                      Thursday 24 September 2009

    Time                         Event                     Co-ordinator               Location

                      Service Users and Carers              SUCCC             Babbage 410 215,
1000 – 1300              Consultative Group               Beth Moran                  217, 409
                                                          Clare Colton
                                                        Catherine Phillips

1400 – 1500               Library Study Skills            Ruth Charlton            Babbage 210

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                                        Friday 25 September 2009

      Time                      Event                     Co-ordinator                    Location

                                                                                  Beth Moran PSQ B3,
0930 - 1100                Group Tutorials               Year 1 Tutors          Penelope Welbourne
                                                                                  Clare Colton, PSQ B6
                                                                                  Deirdre Ford PSQ B7
                                                                                   Julie Mann PSQ B8

1100 - 1300            Questions and Answers
                                                            All Staff           Roland Levinsky Rm 210

                         NB: PSQ = Portland Square Building (Ground Floor)

** When you register with the University on 21 September, please bring with you

    The letter from your Local Education Authority / Student Loans Company if you have applied
     for funding
    Any notification you have received from the General Social Care Council about your Bursary.
    Cheque or credit card if you are self-funding and have not made arrangements to pay by direct
     debit or on line.

    If your fees are being met by your employer, please bring with you a letter confirming this.


Most staff are based in the Nancy Astor Building.

The Programme Administration Office is on the 1st Floor of the Nancy Astor Building. The main
telephone number for Programme Admin is 01752 586999 & there is an Out of Hours Answer
phone attached to the lines where you can leave a message.


What is University Registration?

This is when you officially register as a University of Plymouth student. If you are eligible for a
bursary, failure to attend registration may result in late payment of your bursary. You will also be
unable to collect your ID card, join the library, students‟ union or more importantly, start your
University registration is a staged process and begins with:

3.1 On-line Enrolment –
The first stage is where we collect information from you about your personal details and the course
you are studying. The University collects this data on-line.

Appendix A details how to access the on-line enrolment screens and guides you through the
process. It is recommended that on-line enrolment is completed prior to your arrival here at

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Plymouth. Please note that if you have only just accepted an offer you have to wait for 24
hours to enrol online.

3.2    Student Computing Accounts

During completion of your on-line enrolment you will be asked to create your computing account.
Please make sure you record your username & password in a safe place. This will enable
you to access the Student Share Point. The Student Share Point is a web based utility provided to
all students providing information on courses and modules.

3.3    University Registration

This is the stage of the registration process where we check (at induction) that you have
completed everything you need to, and also check what arrangements you have made for the
payment of your tuition fees (if applicable).

Payment of Tuition Fees (Section 6 of On-line Enrolment)

If you have a Student Support Number for your Student Loan and it is not shown in the SLC Box
please insert. This is necessary to activate your student loan payment.

This is a busy time and unfortunately you may have to queue for a while. Please be patient - our
staff will be working as quickly as they can.

At University Registration you will be given a University ID Card which will enable you to access
the Library.

3.4    What do I need to bring with me in September?

 Details of your fee assessment or proof of sponsorship (if applicable).
 LEA Student Loan Form for scanning – if applicable.
 Cheque or credit card to make your tuition fee payment, if you have not
  completed an „Instruction to collect Tuition fees by Credit/Debit card form‟ or paid
  on-line (see web page entitled „Essential
  Information for Students‟)
 Your medical card (UK students only – see Section 3.8)

3.5 ID Cards
You will recently have received a buff coloured form to apply for a University of Plymouth
Identification Card. This should have been completed and returned (with a passport photo) to the
University of Plymouth Card Office, by no later than 1st September 2009.

If you have not already returned this, can you please make sure you do so NOW. If you return
your form on time you should be able to collect your student ID card during enrolment.

3.6 Photos
In addition to the above photo, another passport photo should be supplied to the Admissions team.
It will remain on your student file for identification purposes only. Please return by 30th August
2009 in the freepost envelope provided.

3.7 Educational Qualifications

If you have not already provided us with proof of the qualifications you have achieved to gain entry
to your degree programme, please send copies to:
Annie Ross
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Recruitment Administrator
Room 102, Nancy Astor Building
Drake Circus
University of Plymouth

to reach us no later than 30th August 2009

3.8 Medical Registration

Students moving to the Plymouth area will need to register with a doctor whilst attending the
University. It is possible to pre-register on-line or by post. Details of how to do this, together with
a new patient health check card and a NHS Family doctor services registration form are included
in this pack.

3.9 Additional Information

You will receive a USB data stick preloaded with the following important information during your 1st
     Your programme handbook
     Workbook and PDR folder
     An application form for the GSCC Register
     Student handbook 2009

These are important documents and the USB stick should not be mislaid.


4.1    Practice Learning

Practice Learning is an integral part of your training. During the course of your study you will
undertake 200 days of Practice Learning.
Whilst every effort is made to accommodate particular needs, arrangements for Practice Learning
are negotiated through the Practice Learning Managers and you must be prepared to travel.
Students are not permitted to make their own arrangements.

4.2    CRB Check

As part of the admissions process the University will have applied for an enhanced Disclosure
through the Criminal Records Bureau. If the application has been delayed and has not been
cleared by 21 September 09, we will need to consider whether / under what conditions you may
join the course. A copy of the Declaration is sent to you; please keep it safe, a duplicate or
photocopy cannot be provided.


Please see Appendix B explaining all about Occupational Health.
All health students have to attend an occupational health appointment. You are required to attend
this before you will be able to work in a practice placement area and again this should not be
missed. Failure to attend occupational health appointments could result in a non attendance fee of
£30.00 being charged by the Faculty of Health and Social Work. In addition, students undertaking
health related courses require individual occupational health appointments for an immunisation
check and update if required. You will be notified of timings of individual appointments, by
Programme Administration, which will occur during induction week. Follow up appointments will

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occur and details of dates will be provided at your individual appointment. Thereafter further
appointments will be emailed to you.

You are advised to wear loose sleeved clothing for this first appointment!

5.1       Immunisation and Fitness to Undertake Clinical Placement

As part of your induction programme you will require an Occupational Health vaccination check.
In order to minimise delay in confirming your fitness to commence clinical placements, it would be
helpful if you could bring any documentary evidence regarding your vaccinations/screening from
your GP or current Occupational Health Service to this appointment.

We are particularly interested in:

         Hepatitis B immunisation and immunity
         Hepatitis C screening
         HIV screening
         Chickenpox screening
         TB screening (e.g. heaf/mantoux results, BCG vaccination, chest x-ray results)
         Documentation confirming 2 doses of MMR vaccine or blood test confirmation of
          mumps/measles/rubella status

It is important this information is brought to your vaccination appointment as the occupational
health nurse will then be able to make an informed decision of your vaccination requirements.
Please also bring photographic identification (e.g. passport/driving licence/student card) to the


Please ensure that we are aware if you have a disability which may affect your learning needs.
The University is anxious to ensure that students‟ needs are met as fully as possible and Disability
Assist Services can arrange an assessment.


Your timetable will be available to you during the induction period. While you will attend lectures
four days per week, please remember that this is a full-time course. Therefore you should allocate
40 hours a week for study. The lecture times and days will change between term one and term
two, with lectures usually starting at 9am. You will also have allocated time during term one to
meet with your tutorial group and individually allocated time in term two to begin planning for your
first period of practice learning.

During the first year, you are required to study modules to the total value of 100 credits, 20 of
which are based in a practice learning setting. This first practice learning period is from April until
the end of July and is undertaken on a full time basis. In year two, you will have 8 weeks of
teaching prior to commencing your second period of practice learning, which occurs from
November until the end of June. This second practice learning periods is also completed on a full
time basis.

Your programme of study is as follows:

                     Module                Term I           Term II           Term III

             SCW534 Law & Social

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             SCW533 Professional
             SCW532 Psychosocial
             SCW523 Ethics and
             SCW527 Research in
             SCW538 Integrated
             Practice I                                      65 days in practice

             SCW539 Integrated
             Practice II                              135 days in practice
             SCW530 Dissertation
     Module Number         Teaching     Module Leader        Credits     Assessment
                            Period                                           By
         SCW534                            Penelope            20         Exam and
     Law & Soc Policy      T1 and T2       Welbourne         credits     Coursework

         SCW533                           Clare Colton         20         Portfolio /
Professional Practice      T1 and T2                         credits     Coursework

         SCW532                         Catherine Phillips     20
 Psychosocial Issues       T1 and T2                         credits     Coursework
         SCW523                          George Giarchi        10
     Ethics and Values         T1                            credits     Coursework
         SCW527                             Michael            10
Research in Practice           T2          Sheppard          credits     Coursework
         SCW538                          Clare Colton &        20
 Integrated Practice I     T1, T2, T3    Tara Alexander      credits         Portfolio
         SCW539            T1, T2, T3   Catherine Phillips     40
Integrated Practice II                  & Tara Alexander     credits         Portfolio
         SCW530                             Michael            40
       Dissertation        T1, T2, T3      Sheppard          credits     Coursework

8.       FINANCES

For Student loan information, please see flyer.

You should by now have made contact with your LEA regarding student loans and the General
Social Care Council (GSCC) regarding bursary eligibility.

Q: If I am awarded a bursary how is it paid?
Once we have informed the GSCC that you have started training, they will, if appropriate, transfer
the appropriate sum to your bank account. We hope that most monies will be received within the
first few weeks of your course; however students whose application to the GSCC was late may

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have longer to wait. We suggest that all students bring sufficient funds to get through this initial

Q: Do I need to have a bank or building society account?
Yes, you do. You should check that your bank or building society account accepts payments by
the Bank Automated Credit System (BACS).

Other important information about financial matters is contained in the booklet „Essential
Information for Students‟.

9.        CATERING

There are plenty of catering facilities on the Plymouth campus offering a range of options. They
are located in the following buildings: -

         Basement, Cookworthy Building – refreshments only
         Floor 4, Babbage Building – full refectory
         Pilgrims Café near the Robbins Building –
         Students‟ Union Building – full refectory
         Portland Square Cafe Block A, Ground Floor – refreshments only
         Loafers Two sandwich bar – sandwich and baguette bar - next to the Student Union
         Costa Coffee cafe within the library complex
         Southside Café, Roland Levinsky building with indoor & outdoor seating
         Nancy Astor Cafe, Nancy Astor building
         Rolle building Cafe

10.       CAR PARKING

10.1. Parking at Drake Circus
Unfortunately there are no car parking spaces available for students on the Plymouth campus
unless you are registered disabled and in possession of a blue badge. There are public car parks
(pay & display) close by (please see Section 19: Plymouth campus map).

Plymouth also operates a convenient Park and Ride service for those travelling straight into the
City Centre. Three services operate:

     Milehouse, close to Plymouth Argyle Football Club
     Coypool, located close to the Marsh Mills roundabout, just off the A38
     The George Hotel, Roborough

11.       TRANSPORT

The train station, bus station and city centre are all within a five minute walk from the University‟s
Drake Circus Campus.

For up-to-date travel information contact Traveline on 0871 200 22 33 or visit their comprehensive
website at
Plymouth Citybus contact website is

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The following numbers may be useful for you as you start your course.

 Name                                                    Contact Telephone Number
 Programme Administration Office                         01752 586999
 Accommodation Office                                    01752 588644
 Chaplaincy                                              01752 232261
 International Office                                    01752 588014
 Guidance & Community Liaison Worker Service             01752 587963
 Medical Centre (Term-time only)                         01752 222341
 Student Records / Registry                              01752 588036
 Students‟ Union                                         01752 588388
 GSCC                                                    020 7397 5100
 Plymouth City Bus                                       0845 077 2223
 First Western National Bus Service                      0845 600 1420
 National Express Go By Coach                            08717 818181
 National Rail Enquiries                                 08457 484950
 City Centre – Residents‟ Parking Scheme Enquires        01752 306767


There are two HSBC (Midland) Bank cash points situated beside the Smeaton Building (see
location maps - Section 15).

All major banks have branches in the City Centre.

15.    GOOD LUCK

Thank you for taking the time to read this booklet. We look forward to seeing you on 21
September 2009. The pre-course training period will give you the opportunity to meet academic
and administrative staff and should provide you with most of information that you need to get

If you have questions, don‟t be afraid to ask. The Programme Administration team are very
knowledgeable but if they don‟t know the answer to your question, they‟ll point you in the direction
of a person who does.

It only remains for us to wish you good luck with your studies during your time at the University of

Nicola Morgan
Marketing & Admissions Manager
Faculty of Health & Social Work

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                    ON-LINE ENROLMENT

                         GUIDANCE NOTES

Online enrolment is available from
Tuesday 1 September 2009

      As a new student at the University of Plymouth you will enrol on-line before the start of the
       Academic Year
      You will check the information about yourself and the course, as currently held on the
       University computer records system. It will also give you the chance to amend certain
       personal information
      You must attend the Enrolment sessions which will take place during the first few days of
       the induction week, starting Monday 21 September 2009. If you require any special
       arrangements during your enrolment session please notify your Faculty Office.
      Please note that your enrolment will not be complete until you have completed online
       enrolment and you have either paid your tuition fees, or made an arrangement to pay.
      If you enrol on-line from home you will avoid queues for computer access on campus and
       any queries you have will be resolved before you get here!

The enclosed Frequently Asked Questions (FAQs) sheet is a good starting point if you have
problems with Online Enrolment and should provide you with answers to the majority of your
queries. If you find that, after checking the FAQs, you still cannot find an answer to your query
then please send an email including your full name, student reference number and programme of
study to We will respond to your query as soon as possible (within
normal office working hours); please note that, in responding, priority will be given to queries
not covered by the FAQs.


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   Access to a computer and the internet with Microsoft Internet Explorer V5 (or above). We
    cannot guarantee compatibility with any other browser.
   Your UCAS/GTTR number or your University Student Reference Number.

If you do not have any of the above please refer to the section headed ‘Problems’ at the end of
these instructions.

 Logging on

First of all you have to connect through the Internet to the University‟s website. If you have any
problems please check the accuracy of the data you are entering.

If you are a new student to the University of Plymouth log on as follows:

1. Enter the following website address into your browser -

2. Enter one of the following numbers:-

          UCAS applicant reference number
          GTTR
          University Student Reference Number (this appears on the top of the letters we have sent
           you during the year)
3. Enter your date of birth

4. Enter your surname

5. If you have successfully connected a menu page will be displayed

6. Select the “Complete my on-line enrolment” to start

If you are transferring into Stage one or progressing from one of our Partner Colleges you
must log on to the applicant portal via the University Website as above.

If you are a post-graduate research student, please see separate instructions.

If you are a member of staff you will need to use the ‘Student and Postgrad view’ option from
the ‘quick links’ menu then follow the instruction below to get to the e@dmin section of the

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If you are continuing a programme of study at the University of Plymouth log on as follows:

1. Enter the following website address into your browser -
2. Click on the students link in the top left-hand corner where it says “Internal Staff & Students”

3. Enter your Computing account and password

4. If your details are correct you will see your Student Portal homepage
5. Select the Personal Details option from the myEdesk menu

6. Enter your computing account and password again
7. You will then see the e@dmin authentication page. Enter your Date of Birth and/or Middle
   Name if applicable. Click the Proceed button to continue

8. You will then see your e@dmin homepage

9. Select the “Complete my on-line enrolment” to start

 Working through the screens

Once you have acknowledged compliance with University regulations on the Introduction page, you
will see your Online Enrolment menu similar to the one below:

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 List of Sections

This page lists all of the sections you must visit in order to complete the process. As you complete
each one the „Status‟ on the right hand side will change from „Incomplete‟ to „Complete‟. To get to
any of the sections just click on the underlined title. You do not have to complete in any particular
order, but it is set out in what we hope is a logical sequence.
 As you go through the sections you will need to check and confirm that what is shown is correct.
 If there are any blanks in „compulsory fields‟ (marked with an ‘i’), you will need to enter the
   required information before you can complete the section.
 Click on the ‘?’ symbol next to a field for information particular to that field, or click on the ‘?’
   above the form for help on an entire section.
 At the bottom of each section enter a tick () in the confirmation box shown then click on

If you need to go back you can click on the ‘Cancel’ button to cancel any changes and return to the
List of Sections; or click on the ‘Undo’ button and start the section again.

Once you have entered all the required information for a Section the status will change to

Computing Account Registration

If you are a new student you must create your computing account in Section 7. Once you have
completed this section make sure you record your username and password in a safe place as
you will need these details to access the university computers and your computing account,
student portal etc. Note: your password is case sensitive and that you can change it once you
have logged on to your account.

You will be required to change the password every year when you re-enrol.

 Completion of enrolment

Once you have completed all of the sections required (see the List of Sections, which should all say
„Complete‟) and are happy that all your enrolment information is correct you should click the
„complete enrolment’ button.

Please note that once you have done this you can no longer change your enrolment

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An email will automatically be sent to your computing account which will confirm that you
have completed online enrolment and the method of payment you selected for paying your
tuition fees.

To access your email you will have to log on to the Student Portal at
via your internet browser, or by clicking on the Student Portal icon on the desktop if you are using
a university computer.

A security message will appear and you will be asked for the username and password of your
computing account, please enter this information carefully.

There should be a link on the front page of the portal that will take you straight to the email
containing your certificate which can then be printed.

Or, you can access your email by clicking on the myEdesk menu and choosing OWA (Outlook
Web Access) which will open in a new browser window.

Your Inbox will now be displayed – this is where new mail arrives, and you can access the
enrolment confirmation email from there. We would advise you to save the email as proof of
completion of enrolment should it be required.

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Please note that online enrolment is only the first part of the enrolment process. You will
need to attend a Faculty enrolment session to collect your university card.


If you do not have access to:-
 Computer
 Internet

Staff will be available to assist you as follows:

Plymouth Campus – Drake Circus

 Monday 14th September 2009 to Friday           09:00 – 17:00   Babbage 102
 25th September 2009.

Students studying at the Peninsula Allied Health Centre campus, Taunton or Cornwall sites should
contact Programme Administration who will direct you to relevant staff to assist you.

Plymouth PAHC                         01752 588800/588833
Cornwall                              01872 256450
Taunton                               01823 366900

We would appreciate your co-operation in enrolling via the Internet off campus and not using the
University‟s facilities, unless it is absolutely necessary.

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Online Enrolment – Frequently Asked Questions
   1. I don’t seem to know what to do or how to answer the questions?

       The instructions for online enrolment which were posted to you with your enrolment information (or
       which can be found online at will guide you through the entire
       process. Please read these through before attempting to complete your enrolment or contacting the
       University for help.
   2. Can I wait until I come to the University before doing my enrolment online?

       You can, but we strongly recommend that you enrol in advance as this gives you time to work
       through the different steps at your own pace and to resolve any queries which may arise. If it is
       impossible for you to enrol in advance, you will have to use the Open Access area in Babbage 102;
       please note that this will be busy during Induction.
       Information Services Support staff will be available in Babbage 102 between 09.00 – 17.00 from
       Monday 14th September to Friday 18th September and from Monday 21st September to Friday 25th
       Contact: or 01752 588900.
   3. I was on Extended Science/Foundation Pathway in Technology last year, but don’t seem to be
      able to online enrol through the student portal?

       You need to enrol through the applicant portal                Online
       enrolment will open on Monday 1 September.
   4. I was on a Foundation Degree last year, but don’t seem to be able to online enrol through the
      student portal?

       You need to enrol through the applicant portal                Online
       enrolment will open on Monday 1 September.
   5. I was on a different programme last year, but don’t seem to be able to online enrol through the
      student portal?

      You need to enrol through the applicant portal        Online
      enrolment will open on Monday 1 September.
   6. I was on an MPhil/PhD last year and have transferred to a PhD this year, but don’t seem to be able
      to online enrol through the student portal?

       You need to enrol through the applicant portal                Online
       enrolment will open on Monday 1 September.

   7. I have just confirmed my place to start in September, when can I online enrol?

       Online enrolment opens for new students via the applicant portal on
       Monday 1 September.
       If you confirm your acceptance of the place after 1 September, please note that the applicant portal is
       updated overnight, so you need to wait 24 hours to allow time for the updated decision to be

   8. I am about to start the final stage of my degree, which I was expecting to be Stage 3, however the
      OLE screens say I will be registering on Stage 4 in the next academic year. Is this correct?

       This will affect students who are on a programme which has an optional placement year or year
       abroad. Students who progress to the final year are registered on Stage 4 so those students who have

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       opted to take the placement year or year abroad can be registered on Stage 3. If you are not taking
       the optional placement year/year abroad, it is correct for you to register on Stage 4 in your final year.

   9. I have an outstanding debt, will I be able to online enrol?

       You will not be able to online enrol until you have cleared the debt. Please contact the University
       Finance Department
   10. I have been referred in coursework and/or exams, when will I be able to online enrol?

       If you successfully complete all assessments, you will be able to online enrol after 18 September.
       If you fail the referred assessment or need further help, please contact your Faculty Office (note that
       staff are only available during office hours, Monday – Friday):

            Faculty              Telephone                  Email
       Arts                    +44 (0) 1752 585020
       Education               +44 (0) 1752 585332
        Plymouth              +44 (0)1752 869964
        Truro                 +44 (0)1872 256450
        Taunton               +44 (0)1823 366904
       Peninsula College       +44 (0) 1752 437444
       of Medicine and
       Plymouth Business       +44 (0) 1752 585500
       Science                                and Technology
                               +44 (0) 1752 584584

   11. I want to complete my online enrolment but have not yet received confirmation of funding from the
       Student Loan Company?

       The online payment screen gives you the option of confirming that fees will be paid by the Student
       Loan Company. Proof is not required at this stage, but please note that if you have failed to request
       the loan or to provide all of the information required to process the loan, you will become liable to
       pay the fees.
   12. Why can’t I give my own mobile number in the emergency contact information?

       Fortunately, the need for an emergency contact is rare, but if there is a serious problem and we need
       to make contact with the person you have nominated as your emergency contact, we need their
       number and not your own.
   13. I’ve forgotten my password; can I set myself a new one?

       Yes, you can by going to . You will need your Student Reference
       Number to access this and you will be asked to enter your username, date of birth and to confirm
       security questions you have set previously.
   14. Why do I need to remember my username and password?

       These are needed every time you log in to your University Computing Account, your email and the
       Student Portal.

   15. I have manually enrolled but I don’t have a username or password. How can I get one?

       This can be done by going to

U/DOCS/SW/ADMISS/INDUCTIONBOOKLETSW                      20                                     06/08/11
   16. Why can’t I connect to the internet in my room in Halls of Residence?

       You must first set up your computer in accordance with the instructions in your room and then enrol
       to get your username and password.

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                                                                                         Appendix B

                                  OCCUPATIONAL HEALTH
What is occupational health?

Occupational health is concerned with the effect of Health on Work, and the effect of Work on
Health. There are various pieces of legislation that affect health and safety at work. These include:

      Health and Safety at Work Act 1974, which protects employees by requiring the employer
       to “safeguard as far as is reasonably practicable, their health, safety and welfare”.

      Manual Handling Operations Regulations 1992, amended 2002, require employers to avoid
       or reduce the risk involved in manual handling operations. Thus students should not lift
       patients or heavy loads until suitable training has been given.

      Management of Health and Safety at Work 1999

      Control of Substances Hazardous to Health 2002 (COSHH) which requires workplace
       assessments with subsequent prevention or control. Under this piece of legislation YOU
       need to know about the nature of substances you work with and the risks created by those

The Faculty of Health contracts with Exeter Occupational Health Service (EXOHS) for the
provision of occupational health services for all healthcare students. EXOHS role is to provide
professional, impartial and confidential advice to both the Faculty and the students, as required, on
fitness to practice. Key functions include:

      pre-employment screening
      screening/immunisations
      referral for work-related issues, advice may include suggesting adjustments that might need
       to be considered to accommodate any identified health problems
      advice following an inoculation injury

The service is based at the Royal Devon and Exeter Foundation NHS Trust (Heavitree) in Exeter,
but the OH team provides the opportunity to be seen at Plymouth, Taunton and Truro. You are
reminded of the importance of keeping EXOHS informed of any change of circumstances,
eg change of name or address.

If an Occupational Health appointment is made whilst you are on placement allocation, priority
must be given to attending the Occupational Health appointment. In most cases the time spent
out of the placement area will be a maximum of 4 hours, and in these instances you will not be
required to make up this time.

Travel to EXOHS can be claimed in accordance with the standard student travel policy.


Reception                   01392 405062
Miss Jenny Braysher         01392 405079 (administrative officer)
Dr. A Rossiter              Consultant Occupational Physician

The following services are provided:

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An Immunisation Service:
As a healthcare student, you are expected to comply with Department of Health guidelines with
regard to the immunisations required to protect you, and your patients, during the course of your
work. In order to go on placement you will need to have a complete immunisation record.
Students should therefore be aware that it is a compulsory requirement for healthcare students to
have complied with this policy.

Screening/immunisation against Hepatitis B, Mumps, Measles, Rubella and Tuberculosis is
required, and your immunity status to Varicella Zoster, (Chicken Pox) will also be established by a
blood test. Students undertaking exposure prone procedures, ie midwives, paramedics and
theatre practitioners, will require a blood test to confirm their Hepatitis B, Hepatitis C and HIV
status. These particular students will need to provide photographic ID.

This process will normally begin during the induction week when the EXOHS nurses are on site.
The nurses regularly visit the various sites, and it is very important to keep appointments.
REMEMBER, that you will be charged £30.00 for non-attendance. If you are unable to attend,
please give 48 hours notice by ringing 01392 405062/405079.

Please note: practice placements will be affected if students fail to receive Occupational Health
Screening/immunisations (see attached schedule).

Provide a Referral Service/Appointments

There may be occasions when the Faculty of Health wishes to seek the advice of EXOHS with
regard to a medical condition and the impact it may have on your ability to complete your
programme or to practice thereafter. A referral may also arise from a period or periods of sickness

You will be advised of the need for this health assessment by your Student Co-ordinator or
Pathway Leader and will normally be seen on the EXOHS Exeter premises. You will be informed
of the date and time of your appointment by letter. It is very important that these appointments are
attended. If you are unable to attend, you should cancel at least 48 hours prior to your
appointment by contacting the department on: Exeter (01392) 405079.

If you fail to keep an appointment without previously notifying the Exeter Occupational
Health Service, the FHSW will be informed and your placement experience will be
compromised. You will also be charged the appropriate non attendance fee which will
affect your course progression if not paid.

Consultant Physician ..............................£100.00
OH Nurse ................................................£55.00

If you are generally unwell please seek advice from your General Practitioner or the Emergency
Department in an emergency.

Students may not self refer but should seek advice from their tutor if they have any health
concerns which may have an impact on their ability to work.

Fitness for work

As well as complying with the statutory guidance and local policies, you should be aware that it is
YOUR responsibility to care for yourself.

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You will have completed a health questionnaire prior to commencing the programme. If you
develop any significant health problems during your programme, which may have an impact on
your ability to work in clinical areas, you should, in the first instance, seek advice from your
personal tutor.

The conditions that may affect your ability to provide care include:

      Resolving or recurrent back pain
      Other musculo-skeletal problems which may interfere with your ability to lift and handle
      Skin problems, especially if affecting hands or forearms, eg eczema or psoriasis. It is
       therefore imperative that you protect and care for your skin. Nails should be kept short,
       clean, and not bitten.
      Epilepsy or any condition causing a loss or alteration of consciousness
      Insulin dependent diabetes
      Diseases/medication that can cause the immune system to be compromised, eg HIV and
       some malignancies
      Diseases which might represent a risk of infection to clients e.g. Hepatitis B, Hepatitis C
       and HIV
      Mental health problems, including stress. Be aware of the pressures you are under as a
       student and familiarise yourself with local support mechanisms. The University of Plymouth
       Student Counselling Service offers a support service for students.
      Infection Control Standard Precautions are outlined in Hospital Infection Control
       Manuals. Familiarise yourself with them and ensure the continuity of safe practice during
       your nursing career. If you are aware of being in contact with, or possibly suffering
       symptoms of an infectious disease, you should report it immediately to the relevant person
       e.g. tutor or placement supervisor. Open wounds should always be covered with
       waterproof dressing/plaster in the working environment.
      Diet/Exercise: are important factors in your ongoing well-being. Organise your life to
       ensure regular exercise and a good, balanced diet.
      Smoking: is a known hazard to health and is also prohibited in the working environment.
       Support from local PCT Agencies is available to assist with quitting
      Pregnancy: known hazards exist in every workplace and pregnant students must inform
       their tutor and/or ward/department manager when the pregnancy has been confirmed so
       that the risks in their current working environment can be assessed. Pregnant mothers
       should not normally care for patients suffering from rubella or varicella zoster. You should
       have had your immunity to varicella checked at commencement of training and been
       immunised with the MMR if indicated.

Inoculation injury
It is important that these injuries are dealt with as a matter of priority, and advice should be sought
immediately at the time of injury from the host Occupational Health Service who will liaise with
Exeter regarding documentation. It is in your interest to ensure that you report these injuries to the
person supervising your practice and follow the correct local procedure.

      Ideally avoid! By covering any cuts on your hands/forearms, being familiar with the
       proposed procedure and having a sharps bin to hand, to ensure safe disposal
      Seek advice from your local Occupational Health Department and inform your Academic
       co-ordinator – ideally have the telephone number with you
      If working in Exeter, ring the Inoculation Injuries Hotline on 01392 405500
      Ensure that a risk assessment is carried out, to establish the need for further treatment or
       follow up bloods
      EXOHS is available for advice/guidance

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Hours of opening
The Occupational Health Department is open Monday to Friday 8.15 am to 5.00 pm

NB. Please note the following statement from the NMC

A nurse, midwife or health visitor who believes that she or he may have been exposed to infection
with HIV, Hepatitis B or Hepatitis C, in whatever circumstances, should seek specialist medical
advice and diagnostic testing, if applicable. She or he must adhere to the specialist medical
advice received.

Each practitioner must consider very carefully their personal accountability as defined in the
Council‟s Code of Professional Conduct and remember that she or he has an overriding ethical
duty of care to patients‟.

Arrangements for learners returning to the programme after 6 months interruption

The management of occupational health assessment of learners who are due to return following
deferral, interrupt or special leave/study arrangements on health and social care programmes.

All learners who are on programmes leading to professional qualification, that do not undertake
normal programme activities for a period of 6 months or more (despite their rationale for non
attendance) must undergo a renewed enhanced CRB check and a further occupational health

In addition, should any concerns regarding a learner arise at any point during a programme of
study, the programme lead may initiate a referral with EXOHS through the normal channels
(Practice Quality Development Division).

Domestic Violence

Domestic violence and abuse can be experienced by women and men whatever their race, age,
class, colour, ability, religion or sexuality. The violence can begin at any stage of a relationship
and may continue after the relationship has ended.

Devon and Cornwall Police Non-emergency number is 08452 777444 (in an emergency, always
dial 999).

For confidential and general advice for those who do not want the Police involved, contact

Plymouth Women‟s Aid, Telephone 01752 252033
8 Queen Anne‟s Terrace
North Hill Plymouth

Plymouth Women‟s Aid is an organisation completely separate from the police. They have
independent domestic violence advocates who can give confidential advice and guidance from
housing, personal safety to solicitors.

Devon and Cornwall Police have further information and advice on the following web page.

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