Secure Offsite Backup Introduction Jatech Secure Offsite Backup – Service & Benefits Jatech Secure Offsite Backup is an online solution that allows customers to easily, securely and automatically backup their critical data to a secure, off-site location. It is a comprehensive solution for desktops, laptops and servers allowing data to be retrieved and restored to the original machine remotely. Server backups include options to backup SQL Server, Microsoft Exchange Server, Active Directory & System State backup and also MySQL for Windows and Linux. Secure Offsite Backup is a combination of Jatech’s secure network and server infrastructure and Vembu StoreGrid, the professional backup software, for which Jatech is a Licenced Partner. The service ensures that critical business data stored on servers, laptops and desktops can be efficiently and securely backed up. Overview of StoreGrid’s features & benefits • One comprehensive solution for desktops, laptops and servers • Server options include SQL databases and Exchange mailbox backup • Intuitive browser based interface with easy to use menus • Intelli-Delta technology for Incremental backups. Backs up only changes in files and not the entire file each time • Automatically detects changes in files and/or directories and backs up accordingly • Support for backing up multiple versions of the same file with timestamps for easy restore • Compatible with Windows and Linux • Powerful data compression based on the ZLIB algorithm • Robust data encryption with up to 448 bit Military strength protection. Data is encrypted during transmission and storage SOFTWARE ENGINEERING | COMPUTER CONSULTANCY | SYSTEMS SUPPORT Secure Offsite Backup Jatech Secure Offsite Backup Infrastructure Key Components • A router to router VPN ensures a secure, robust end-to-end connection across the internet. Data is encrypted at all times during transmission • Jatech storage array – over 2TB of storage space. Data is stored in an unreadable, encrypted format of up to 448bit key strength • Additional tape backup – all data is backed up onto tape using additional encryption Tape backup Jatech StoreGrid Server Storage Array Secure VPN Connection Internet Secure VPN Connection Customer Fileserver SOFTWARE ENGINEERING | COMPUTER CONSULTANCY | SYSTEMS SUPPORT Secure Offsite Backup The Client Console The client console is an intuitive browser based interface that gives an overview of the backup configuration. The console allows day-to-day management of backup and restore jobs. Key features of the console include: • View backup reports • Date of last backup • List backup schedules • Check disk space usage • Review backup configurations • User management SOFTWARE ENGINEERING | COMPUTER CONSULTANCY | SYSTEMS SUPPORT Secure Offsite Backup Installation Procedures VPN (Virtual Private Network) We recommend for additional levels of security that a routed VPN connection is established between the customer site and the Jatech servers. This will provide a secure tunnel between the two end points and reduces attach vectors as there are no publicly open ports. Data transmitted over this VPN tunnel is fully encrypted. We can supply and configure a suitable VPN router as part of the installation process. Software Software needs to be installed on each server that is to be backed up. This will allow authorise IT staff to administer and control backup schedules. Any desktops or laptops that need to be backed up will also required software to be installed. Create Backup Schedule Working closely with you we would define a backup schedule detailing which files and folders need to be included in the backup schedule. We would also establish how regularly the backup runs, whether you require multiple-version backups of the same files and any additional options such as MS Exchange or SQL databases. At this point you would be asked to set your private encryption key, which will be known only to yourself. * Initial data snapshot Depending on the volume of data to be backed up we will provide an onsite initial ‘snapshot’ of your data. This would involve taking a snapshot or copy of your entire set of data onto removable media such as a USB hard drive. We would then restore the data onto the StoreGrid server and synchronise any changes, ensuring that the data held in StoreGrid is an exact, up to date copy of the data held on your server(s). * Warning: If you lose this encryption key it will not be possible to recover your data. SOFTWARE ENGINEERING | COMPUTER CONSULTANCY | SYSTEMS SUPPORT Secure Offsite Backup Jatech Network Infrastructure The StoreGrid backup platform is hosted internally using Jatech's secure hosting facilities which are a combination of secure servers and a resilient network infrastructure. The backed up data is held in a fully encrypted, secure format on our storage platform. This data is also backed up through means of drive swaps and offsite tape backups. The Jatech data centre is housed in a secured building, offering a range of benefits: • Powerful UPS facilities to ensure backup continuity in the event of power failure • CCTV monitoring • Monitored room temperature • Private, secured server room • Tapes held in fireproof media safe with combination dial and key lock • Multiple internet connections - high speed dedicated leased line, with secondary backup connection SOFTWARE ENGINEERING | COMPUTER CONSULTANCY | SYSTEMS SUPPORT Secure Offsite Backup 2009 Price List Price Product Description Data Volume (£ per GB per month) Up to 10GB £8* Allocated data storage within StoreGrid. Data 10 to 30GB £6 Includes (where appropriate) files, databases Storage 30 to 50GB £4 and mailboxes 50GB + £2 Installation and configuration of StoreGrid Setup and software, configuration of VPN and initial £175 installation ‘snap shot’ of data Provides a secure connection between your VPN Router offices and the Jatech Secure Online £150 Backup network * Note: volumes of data less than 1GB will be charged at the minimum rate of 1GB Jatech Offsite Backup services are offered in conjunction with our standard terms and conditions, copies of which are available on request. All prices exclude V.A.T. SOFTWARE ENGINEERING | COMPUTER CONSULTANCY | SYSTEMS SUPPORT
"Secure Offsite Backup"