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AXLR8 Demo - PowerPoint

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AXLR8 Demo - PowerPoint Powered By Docstoc
					AXLR8 Demo

         Spectatix
   Event management System
System Benefits
•   Saves staff time
•   Saves money £££
•   Provides Audit trail
•   Record keeping & data store
•   Performance reporting tools
•   Compliance issues
•   Provides “back up” to key personnel
•   No infrastructure expenditure
Sales & Marketing
•   CRM Contact and telesales
•   HTML Mailers – Newsletter,
    confirmations, scheduling,
    notifications. T’ware
•   Templates
•   Remote telesales (outsource) Bs
•   Callcentre
•   Searches and profiling
•   Quotations
•   Mail merge - table place names
    etc
•   Call reporting (who’s done what)
•   Planned calls report
•   Sales forecasts
•   Trigaware™ / autoresponders
Event Management
• Calendar; designate staff, allocation of resource
• Publish events and details to website (addresses,
  contact No’s, pictures) T Bates
• Client / Staff Portals linked to events Broadbase
• Knowledge bank of event info (through portal)
• Single or multiple event organisers A C
• Single or multiple event locations
• Online seat booking
• Ticketing (concerts, sports, theatre, festivals)
• Training class or session bookings
Theatre
Staff Management
•   View Staff allocated to Events (Broadbase demo info)
•   Staff profiling and cataloguing
•   Staff searches on attributes (Juggler, Blue eyes, HNC1)
•   Recruitment & Selection functionality
•   Staff Portal with past & present bookings, holidays,
    sickness
•   Payroll & Payslips
•   Expenses
•   Performance measurement and management tools
    (rankings, no shows etc)
•   Client portal reporting on performance or the event
•   Client relationship management CRM Broadbase
Staff Management
Staff Recruitment
An online application form will gather necessary information

•   Personal details, Work history, NI / Passport Number
•   Physical characteristics, Health
•   Qualifications, Education, Skills
•   References and background
•   CRB, and other “hygiene” factors
•   Etc
Upload images: Photo, CV, Driving Licence etc
Automated emails/txt : Applicant rejection / interview, Staff
updates, event notices, warning of visa expiry
Staff Recruitment
                    The system
                    automates the
                    administrative tasks
                    of recruitment,
                    freeing up time for
                    people and team
                    communications.

                    Allows rapid filtering
                    of applicants,
                    captures staff details
                    and captures
                    acceptance of
                    employment terms.

                    Also records all
                    applications for
                    compliance and
                    litigation issues.
Website Integration
• Website data exchange – enter into CRM,
  upload onto website (Actors centre) pricing,
  pictures
• Portals – Client, Staff & Supplier (transaction
  history, data share, job info etc)
• Room availability and booking
• Resource Booking (Tent, Tool, Car,
  etc)
• Control over public and private information
Financial
•   Invoicing
•   Publish live pricing to website
•   Online payment capture
•   Cash reconciliation
•   Subscriptions donations & memberships
•   Payroll, payslips & expenses
•   Integration to Accounts packages
•   Sales Forecasts
•   Job budgeting
•   Job profitability
•   Asset / Resource Tracking
Job Tracking
•   Job status (in progress, completed)
•   Tasks within jobs (delegation)
•   Handles simple tasks or complex projects
•   Quotes
•   Events schedule (what’s booked)
•   Supplier/engineer/consultant portals
•   Client portals
•   Costs estimates and budgets
•   Timescales and deadlines
Client project example
Knowledge Management
• Document store for files, letters, pictures
  designs, videos, etc.
• Project library
• Company standard documentation & Templates
• Contracts & Briefs
• Message boards & Forums
• Intranet and extranet
• Email archive
• Search
Email archiving
• Automatic archiving of parallel emails
• Accessible immediately
• Automatically stored and searchable
  – by contact
  – By company
  – By employee
  – By job, etc
Case Studies
•   Tristan Bates Theatre
•   Actors Centre
•   Broadbase UK
•   Bovingdons
•   Opulent Opals
•   Floorplanz
•   Royvon
•   Adax
•   Biddles
•   Seekers
•   Quay Marinas
•   LB Tower Hamlets/Horsham DC/Leicestershire CC/etc.
Tristan
Bates
Theatre
Actors Centre
Broadbase UK
                                                                                                              Feedback


                                Build and                                                                            Communi
Recruit great                                                              Communicate     Communicate
                                 Maintain                                                                            cate with
  people                                                                     with staff      with staff
                                Staff Bank                                                                             staff




                                                                             Shedule                               Calculate and
                                Schedule     Select                                         Assess
                                                                            people and                               process
                                 events      People                                       Performance
                                                                           assign roles                             payments
                           ts
                          ec
                        ro j
                     tp




                                                                                                                                                       MIS




                                                                                                                             CSV Hours and rates
                     en




                                                                                                                                                     budgeting
                 cl i




                                                                                                                                                     accounts
                 w
                Ne




                                 Report to   Report to                                      Report to
                                  clients     clients                                        clients

    SFA
Win business                                  Feedback
from clients
                                                                                              Feedback to
                                                                                           account managers




                                                                                                                         Payments




                                                                                                                                                   Accounts
                                                                                                                          service




                                                                                                                                                    system
                                                         AXLR8 Spectatix
Broadbase UK
Bovingdons
Opulent Opals
Floorplanz
• Services to Estate Agents
   – Cyclical market recent down cycle (90%)
   – Service diversification strategy
   – Automation to save staff costs
• Client Portal
   – saves hundreds of calls and staff hours
   – Cross selling services
• Trigaware™ autoresponders
• Operator Portal
   – Essential economy and control
Floorplanz
             •   See job
                 progress
             •   Order new
                 work
             •   Search old
                 jobs
             •   Automatic
                 unique job
                 numbers
             •   Drill down for
                 more detail
             •   Cross sells
                 new services
             •   News
             •   Account
                 reports
Royvon
MPG Biddles
Seekers
LB Tower Hamlets
Horsham DC
Leicestershire County
Council               • Trigaware™
                        Autoresponders
                      • Customised for
                        your
                        organisation
                      • Personalised to
                        the recipient
                      • Provide details
                        of the specific
                        activity / request
Trigaware™
• Sends automated
  emails and alerts
• “Thanks for your claim
  number 432111…”
• Alerts & warnings when
  deadlines and SLA’s
  are missed.
• Confirmations of
  progress stages
  reached: “Your claim for
  £100 has now been
  reviewed and….”
Trigaware™
Trigaware™ looks for problems or just
  automates tedious correspondence.
Trigaware™ alerts the relevant people:
•   Customer/investor/introducer/dealers kept informed of job progress
•   Management/Internal quality level warnings
•   Saying “Thanks” or “Congratulations”
•   Outlying data
•   Registering receipt of an order, enquiry, etc.
Trigaware™ takes account of media
  preferences:
• email most common SMS (text messages) are growing in popularity
Trigaware™ Examples
Customer/investor/introducer/dealer
•   Your job is ready for collection at our ABC depot…
•   You are booked on the XYZ course at 09:30 on 21st June. Please find attached your joining
    instructions.
•   Thank you for your order. Our engineer will ….
•   Your account is overdue……
•   You enquired about our training a few days ago and we sent you a CD to illustrate our methods.
    Did you find it useful?....
•   We await your electrical report so that we can close our file on this.
•   You have five more days to respond to this request but it is still at the “collection” status. Please
    could you let me know if there is a problem.
Management/Internal
•   Job 3456 is two hours from deadline. Please expedite and call the client to manage expectations
    if you feel it is going to …
•   A new order has come in from….
•   XYZ has 3 people booked on it with 2 days to go. Break even is 8.
•   New Job Instruction: Please would you perform an asbestos inspection on Unit 33, broadwick
    Ind.Est..…... The contact is Mrs….
•   I have not received your expenses from
•   You have three outstanding support calls in your section which have not been allocated to a
    consultant.

				
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posted:8/5/2011
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