A managed, cost effective ICT
environment for schools...
School Technology Architecture and Resources
Innovative ICT in schools....
Learning Material Sharing
Blogs Video Streaming in the Classroom
Learning through gaming
Interactive Whiteboards Open
Ultra Mobile PC’s Ultranet
1-1 Devices Video Conferencing
Learning Content Management
Cross School Collaboration
Instant Messaging Podcasting
Cloud Computing Technologies Available Today
Today, ICT in Victorian schools is...
• Becoming mobile
• Converging on the cloud
• Becoming more affordable
As these trends continue, ICT devices could be on school
booklists in the next 1-3 years.
Today's challenges in supporting ICT in the
• Increased use and reliance on ICT.
• Increased computer-student ratio (1:5 – 1:2 – 1:1 – 2:1).
• Increased demand for services.
• Increased expectation of wireless technology.
• At this stage – no major change to our ICT support systems
The challenges of ICT from a school perspective..
In the right
In the left corner
1600 different school curric network solutions
= little/no economy of scale in technical solutions
= potential for overworked technicians
= an inefficient system for future ICT service delivery
Purpose of eduSTAR
Develop, pilot and measure the benefit of technology based
models for the implementation of a managed, cost effective
ICT environment in schools.
Implemented in a sample of 10 schools by August 2009
focus on Enable
and support mobile
ICT Architecture, Models, Patterns and Layout
Configuration and Management
Training and Resources
eduSTAR Lite Progress to date – The first steps
towards a MOE
• eduSTAR for Mobile Devices
– Teacher R61 (all models)
– Teacher R500
– NetBooks (Acer AspireOne and Lenovo S9/S10)
• 25 standard applications (Office, Encarta etc.)
• Setup and configuration tool
• Self restore
• Build MOE
Mobile Device Configuration Tool
What do our schools want?
access to my
access to Share my
applications work with
and research others
Collaborate with others inside
and outside my school
Managed Operating Environment
DEECD Central Office
Management • Central
School • Inventory
School Level Management
School ICT Progression Strategy
Managed Operating Environment
Today's Demonstration of a School ICT
• Start Menu
• Favourites (Users can additionally add their own)
• User Experience (Log-on, log-off, web browser, 25 core
• Single Sign On
Manage Configure System (Apps, Patches, Domain)
• OS Deployment Inject Drivers for Hardware
Install Windows Vista / XP
(Unified approach to desktop deployment)
• Application Installation and Inventory (State-wide and
school level distribution)
• Application Virtualisation
• PC rollouts (deployment and inventory)
• Server Health Status (Up/Down, % Free Disk, CPU
• Email warnings and incidents to TSSP Technicians
• Software Inventory (how many schools are using
• Asset intelligence.
• School ICT Support Staff to:
– Add school software
– Change passwords
– Customise school settings
• All users
– Self service password reset
– Self restore machines
• School computer – Student / Staff Experience (XP and
– My Docs
• Teacher – Student password reset
• School technician – Console
• School technician – Application rollout (QuickVic)
• School technician – DER Machine Rollout
• Central office – Software and Hardware inventory
• KPMG – Benchmark schools prior to eduSTAR MOE
• Install eduSTAR MOE on curric, rebuild network.
• Leave in place for Apr, May, ½ June
• KPMG – Perform after benchmark in late June, early July.
• Cost benefit analysis Business Case for further
The Config Manager Console
Collections – a config manager term for “group of
computers or users”
Software Distribution (Packages and
Other features that we will explore
• Software updates
• Software metering
• Asset Intelligence and Inventory