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					TRADERS INTERNATIONAL
Support Contact List
The Traders International Australasian Team
Phone:          1300 223 935
Phone:          +61 7 5451 1194
Fax:            +61 7 5451 1167
Website:        www.tradersinternational.net.au
Skype:          ti_support

Senior Client Advisor               Lachlan Elsworth
Chief of Staff and Finance          Debbi Smith
Member Support                      Karen Palk                     support@tradersinternational.com
Member Networking                   Debbie Conradie                debbiec@tradersinternational.com
Sales Support                       Sylvia Stock                   enquiries@tradersinternational.com
                                    George Trojanowski             opportunity@tradersinternational.com
Accounts Administration             Lorraine Norton                accountaus@tradersinternational.com
                                    Debbie Sellwood                accountaus@tradersinternational.com
Emini Trading Moderator             Yoav Barashi                   yoav@tradersinternational.com
                                    John Howell                    jhowell@tradersinternational.com



Australian Office Hours
8.30am – 4.30pm (QLD time)          Monday – Friday

Location
Level One, 'The Old Fire Station'
103-105 Aerodrome Road
Maroochydore QLD 4558
Australia

Postal Address
PO Box 1030
Maroochydore QLD 4558
Australia

The Traders International US Team
Founder                             Afshin Taghechian
Student Support                     Rod Mayo                                 help@tradersinternational.com
Accounts                            Simran Lusane                            admin@tradersinternational.com
Eminis Trading Moderator            Rich Malcolm                             rich@tradersinternational.com




                                          Australian Traders International Office
                   Level One, ‘The Old Fire Station’, 103-105 Aerodrome Road, Maroochydore QLD 4558
                                          PO Box 1030, Maroochydore QLD 4558

                              Ph: 1300 223 935 or + 61 7 5451 1194 Fax: + 61 7 5451 1167
                   Email: support@tradersinternational.com      Web: www.tradersinternational.net.au
TRADERS INTERNATIONAL

Alpha Broking (Australia)

Alpha Broking is the broker who will assist you in selecting the best executing counterparty option
(Mirus Futures or Interactive Brokers) and help you with the account opening process.

Level 8, 1 Collins Street, MELBOURNE VIC 3000 Australia
Phone:            1300 825 742 / +61 3 8662 4009
Fax:              +61 3 8662 4001
Website:          www.alphabroking.com.au

Contact:       Mark Lennox
Email:         mark.lennox@alphabroking.com.au
Contact Hours: 8.30am – 5.30pm AEST

*Contact Alpha for any general issues and support.
*Contact Mirus/Dorman directly for execution, withdrawals & deposits.
*Contact Alpha directly for anything IB related.



Mirus Futures (USA)
Mirus Futures is the US broker who will manage your live account, including technical support,
customer service and trade desk support.

444 N. Wells St., Suite 502, Chicago, IL 60610
Phone:           +1 312 423 2230
Fax:             +1 312 329 9888
*Please add your international dialling code to the above numbers e.g. 0011 1 312 423 2230 from Australia.
Website:             www.mirusfutures.com
Email:               info@mirusfutures.com

Trade Emergencies Order Desk
Direct:              +1 312 423 2234
*Please add your international dialling code to the above numbers e.g. 0011 1 312 423 2234 from Australia.
Email:               orders@mirusfutures.com

During US Market hours Tony Pacione is our contact at Mirus Futures.
Phone:        +1 312 262 1242
*Please add your international dialling code to the above numbers e.g. 0011 1 312 423 2234 from Australia.
Email:               tony@mirusfutures.com
Skype:               mirus_tony




                                                Australian Traders International Office
                         Level One, ‘The Old Fire Station’, 103-105 Aerodrome Road, Maroochydore QLD 4558
                                                PO Box 1030, Maroochydore QLD 4558

                                    Ph: 1300 223 935 or + 61 7 5451 1194 Fax: + 61 7 5451 1167
                         Email: support@tradersinternational.com      Web: www.tradersinternational.net.au
TRADERS INTERNATIONAL

Dorman

Dorman works with the exchanges to handle confirmation, delivery, and settlement of transactions.
In addition, they hold customer funds and supply statements to clients, however, they rely on the
brokerage firm to communicate with clients.

141 W. Jackson Blvd., Suite 2070, Chicago, IL 60604
Phone:         +1 800 552 7007
Fax:           +1 312 341 7898
*Please add your international dialling code to the above numbers e.g. 0011 1 312 423 2234 from Australia.
Website              http://www.dormantrading.com
Email:               support@dormantrading.com



Interactive Brokers
For IB Customer Service contact details please Click Here
(Please contact Alpha Broking for any IB related queries)



Ninja Trader

Ninja Trader is the trading platform that will execute your trades. Please take the time to thoroughly
learn how to use your platform. The website has a complete library available for you to use.

Website:             www.ninjatrader.com
Email:               support@ninjatrader.com

Support link:   If you have any issues connecting your platform to your live account please contact
Mirus Futures or Click Here for further information.



Omnovia

Omnovia, located in the US, is the web conferencing company used by Traders International.
Omnovia can assist you with any technical difficulties associated with accessing the Trading
Rooms/Classrooms. Their website also contains useful support articles.

Website:             www.omnovia.com
Email:               support@omnovia.com




                                                Australian Traders International Office
                         Level One, ‘The Old Fire Station’, 103-105 Aerodrome Road, Maroochydore QLD 4558
                                                PO Box 1030, Maroochydore QLD 4558

                                    Ph: 1300 223 935 or + 61 7 5451 1194 Fax: + 61 7 5451 1167
                         Email: support@tradersinternational.com      Web: www.tradersinternational.net.au

				
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