Toll Call Authorization

							BUSINESS POLICIES AND PROCEDURES MANUAL                                  COMPUTING AND
                                                                 TELECOMMUNICATIONS
                                                                                     85.41.1
                                                                              Revised 10-04
                                                             Information Technology Services
                                                                                   335-3355

Toll Call Authorization

CHARGING TOLLS            Long-distance telephone tolls may be charged to appropriate
                          University accounts on the basis of employee authorization codes
                          or calling cards.

                          NOTE: Individuals may not use University-paid long-distance
                          telephone services for personal telephone calls, even if the cost of
                          the calls is later reimbursed.

Usage Report              Each month, WSU Information Technology Services (ITS)
                          Communications and Network Services (CNS) makes available
                          online reports detailing and summarizing telecommunications
                          expenditures for each budget/project. The report details all toll
                          calls,
                          providing dates, times, destinations, and callers' names. See 85.42.

                          To view the monthly statements, go to the ITS CNS website at:

                             https://infotech.wsu.edu/OnlineStmts/Default.aspx

REQUESTING                Administrators may authorize personnel to make toll calls by
AUTHORIZATION             requesting an authorization code and/or calling card for each
                          person requiring use of toll lines.

                          Individuals who need to charge calls to more than one account may
                          be assigned a different authorization code and/or calling card for
                          each account.

Request Authorization     Use the CNS online order request form to add or delete a code or
Code or Calling Card      calling card or to change restrictions, budget or employee
                          information.

                          Service request forms are available online from the ITS CNS
                          website at:

                             http://infotech.wsu.edu/communications/

                             Select Service Request Forms,
                             Log in with Network ID and password, then
                             Select the applicable service to add, change, or delete.

                          Upon receiving the service request, CNS sends an e-mail
                          confirmation and a description of the order to the department.

Assistance                For assistance with completing the online order form, contact the
                          ITS Customer Coordination Group or CNS Work Order
                          Management.
COMPUTING AND                            BUSINESS POLICIES AND PROCEDURES MANUAL
TELECOMMUNICATIONS
85.41.2
Revised 10-04
Information Technology Services
335-3355

Toll Call Authorization

CNS Work Order Management         To contact CNS Work Order Management, telephone 335-2378.

ITS Customer Coordinators         To locate an ITS customer coordinator, go to the ITS website at:

                                     http://infotech.wsu.edu/

                                     Select Service Related Links, then
                                     Select Project Coordination.

Filing                            After notifying the employee of the new code and/or changes, the
                                  department files a copy of the e-mail notification of the approved
                                  request for telephone authorization codes or calling cards.