Seeks a responsible role with your organization and scope for widening the
spectrum of my knowledge and skill. It is to contribute your institution’s succ ess by using
the latest technologies and my experience in correspondence and communication skills.
1 Diploma in Electronics Engineering
(Board of Technical Education, Kerala)
2 Higher Secondary School Certificate (Computer Science)
3 Secondary School Living Certificate (SSLC)
Cisco Certified Network Professional (CCNP) (Routing)
Cisco certified Network Associate (CCNA) (CSCO11362419)
Microsoft certified System Administrator (MCSA) (MCP ID: 7844763)
Packages : MSOffice, C, C++, Oracle, VB and Adobe Collections, SQL Server
SYSTEM ADMINISTRATOR – VARTHAMANAM DAILY, Media View Ltd, CALICUT
,INDIA (September 2008 – August 2010)
1 Integral IT Team Leader providing Server Support and Administration.
2 Installing and configuring of clients and Servers including Windows
3 Configuration of 3 Com ADSL routers, Switches and Hubs.
4 Installing and Configuration of Linksys Wireless LAN and Routers.
5 Assisted in development of emergency situation strategies and fault
6 Managing users and groups using Active Directory.
7 Configuring Internet Sharing, Mail Server, IIS, RAS, FTP, DHCP, DNS, Terminal
Service and other Win2000 services.
8 Configuring and administration of ISA Server.
9 Providing support for various Operating System level and application level issues.
10 Configuring Servers and Remote Access Services for connecting Remote areas.
11 Configuring and Troubleshooting of Email Clients like Outlook.
12 Microsoft SQL Server Database Administration, Backup and Restore.
13 Overall Controlling of Purchase, Analysis, Design and Implementation of the
Desktop support Engineer – VARTHAMANAM DAILY, Media View Ltd, CALICUT ,
INDIA (September 2007 - July 2008)
1 Installing and configuring Local area network and Wide area network.
2 Providing support for various Operating System level and application level issues.
3 Attending Problems in high-end Servers and Desktops.
4 Managing and Troubleshooting Network issues including Domain Controllers.
5 Installing and providing end-to-end Technical Support to various application software
for the users.
6 Help desk support and problem resolution with a large enterprise organization.
7 Upgrading from Windows NT Network to Windows 2000/2003 Network.
8 Installation, configuration and troubleshooting of SQL Server/Client.
CUSTOMER SUPPORT ENGINEER - GLOBAL COMPUTER TECHNOLOGIES ,
CALICUT, INDIA (Jun 2007-August 2007)
CUSTOMER SUPPORT ENGINEER – A to Z COMPUTERS KUNIYIL ,AREACODE,INDIA
(January 2006- May 2007)
1 Installing, Configuring and Troubleshooting PC’s.
2 Configuration and installation of various Hardware Peripherals including driver
3 Installation, Maintenance and Troubleshooting of Software, Hardware and network
of the system.
4 Providing support for various Operating System level and application level issues.
5 Diagnose and rectifying any virus problems that can be fixed by the Antivirus tool
and updating latest antivirus
1 Total 3+ years experience in IT field
2 Cisco Certified Network Associate (CCNA) and Microsoft Certified System
Administrator (MCSA) with 3 years of experience in System and Network
Administration, troubleshooting, design and implementation in various Technologies.
3 Configuration and Administration of various Windows 2000/2003 Servers like
Domain Controllers, ADS Maintenance, DNS, Troubleshooting
4 Installation and configuration of Windows 2000/2003 Server, Windows 2000/2003
Professional, Windows NT Server, Windows NT Workstation, Windows NT, Linux
5 Installing and Configuring Cisco NAS
6 Installing and Configuring Cisco Routers and Switches.
7 Hands on experience in troubleshooting routers and switches
8 Hands on experience in Desktop Support Engineering.
9 Expert in Local Area Network and Wide Area network.
10 Hands on experience in troubleshooting Intel X86 based PCs and Peripherals.
11 Excellent problem solving and analytical skills.
Date of Birth : 30-05-1985
Gender : Male
Marital Status : Single
Nationality : Indian
Visa Status : Company Visa (Transferable)
Address : Bin Mahmood , Al Quds Street ,
Doha , Qatar ,Po Box-18307
Passport No : H5139599
Driving license No : 10/3519/2008(INDIA)
Languages : English, Hindi, Malayalam, Tamil
Current Location : Doha - Qatar
I hereby declare that all the facts stated above are true to the best of my knowledge.