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ISM's 92nd Annual International Supply Management Conference

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					07
                   Institute for Supply Management™ presents

20
                  INTERNATIONAL SUPPLY
                 92 N D ANNUAL
     MANAGEMENT CONFERENCE & EDUCATIONAL EXHIBIT
                                             L AS VEGAS MAY 6-9, 2007




                    Cut Costs

                   Save Time

               D rive Change

             Fi n e-Tune Skills

           B u i l d Confidence

     S t re a m l i n e Processes

     O v e rc o m e Challenges

     D e v e l o p Relationships




                                                               w w w.ism.ws




                Continuit y of Supply
                                                Future of Supply M anagement
Our Keynotes

   MalColM
   gladwell
   Bestselling author
   tiMe magazine
   100 Most influential People, 2005
   Staff writer,
   new yorker magazine




   Stanley Bing
   Business Pundit
   Fortune Columnist
                                       Important Dates:
                                       February 23, 2007   Early Registration Ends —
                                                           Save $170 when you
                                                           register by this date.

                                       April 2, 2007       The iSM rate is offered until
                                                           4/2/07; rooms sell out quickly
                                                           so please be sure to reserve

   Paul a.                                                 your room early.


   laudiCina                           April 13, 2007      Save $70 when you register
                                                           by this date.
   Managing officer and                May 3, 2007         Pre-Conference Seminars
   Chairman of the Board                                   Begin
   a.t. Kearney                        May 6, 2007         The Conference Begins

                                       May 9, 2007         Conference Closes

                                       May 9, 2007         C.P.M. Exam. Space is limited.
                                                           Be sure to register early.

   dr. BertiCe
   Berry
   author
   Comedienne
   Motivational Speaker
Welcome
As the first and the most respected supply management institute in the world, the institute
for Supply Management™ (iSM) is pleased to present the 92nd Annual international Supply
Management Conference and Educational Exhibit. Join us this year as we travel to las Vegas
for four days of supply management training and education.

Attend the Conference and meet the best and the brightest in supply management. Workshop
presenters represent successful practitioners and experts in the field. This is your chance to find
out what works, who is best-in-class and how you can gain a competitive advantage.

Make time to attend one of the networking Roundtable Discussions. This is a chance to talk
about what’s on your mind and ask your colleagues for insight into the supply management arena.
You might discover a cost-saving idea, a new process or just a sounding board for your current
challenges.

Don’t miss out on the exclusive Conference Career Center. Once you register for the complete
Conference, be sure to upload your résumé onto our confidential site. There will be world-class
organizations on hand to interview and recruit potential employees. This is networking at its best.
Take control of your future when you take part in the Conference Career Center.

Participating in iSM’s 92nd Annual international Supply Management Conference tells the world
that you are serious about your profession and committed to making your organization stronger.
Take this opportunity to reinforce your skills, follow new trends and hear the buzz on supply
management.



                                We look forward to seeing
                                    you in Las Vegas.




      With more than 40,000 members, ISM is the largest
    supply management institute in the world. attend our
         Conference and find out why this is the place to
          be if you’re a supply management professional.
                                                          TAblE oF
                                                                    Contents

  07
 20
                 Las	Vegas
                                            Join	us	at	 	
  	 5	       Conference Event
                                        Bally ’s	Las	Vegas	
             Schedule                    in	the	hear t	of	
  	 9	       Vital Sessions              the	Las	Vegas.
  	 11	      Workshops

  	 28	      Pre-Conference
  	          Seminars

  	 30	      Sponsors

  	 32	      Conference Registration
             Information

  	 33	      Conference Registration
             Form

  	 34	      C.P.M. Exam Information
             and Registration Form

  	 35	      Pre-Conference
             Professional Seminar
             Registration Information   It’s	a	Membership	Jackpot!

  	 37	      Hotels and Travel
                                        New for 2007 — Receive a one-year ISM
                                        Membership* with your nonmember Confer-
             Information                ence registration fee, a subscription to Inside
                                        Supply Management ® magazine, unlimited
                                        access to the ISM Web site and discounts on
  	 38	      Attractions                products and services — all benefits enjoyed
                                        by ISM members.
                                        * Pending completion and approval of application.
                                          Direct membership only. $180 USD value. Individual
                                          must meet ISM qualifications for membership.

                                         Want to join a local ISM affiliate? Your local ISM
                                         affiliate is a rich resource for networking, education
                                         and professional development. Call ISM Customer
                                         Service for more information. Additional fees may
                                         apply for affiliate membership.




                                                                            L as V eg as M aY 6-9, 2007
www.ism.ws
                                                        Continuity of Supply | Future of Supply Management
                                                                                                             1
KEynoTE
         speakers

             SuNdAy                                      2:15 pm – 3:30 pm
             MAlCOlM                                     Successful	Decisionmaking	—Sharing	Ideas	from	Blink
                                                                                   Malcolm Gladwell has an incomparable gift for generating value by
             GlAdWEll                                                              interpreting groundbreaking research in psychology, sociology and neu-
                                                                                   rology and applying it to business. His provocative ideas are taking the
             Bestselling Author                                                    business world by storm. With his first book, Gladwell embedded the
             ( Blink and The Tipping Point )                                       concept of The Tipping Point in our everyday vocabulary and gave orga-
             TIME magazine 100 Most                                                nizations new tools for understanding how and why change happens
             Influential People, 2005                                              and how to create positive epidemics of ideas and behavior. In Blink,
             Staff writer, New yorker                                              he analyzes first impressions — the judgments we make unconsciously
             magazine                                                              and instinctively — and he explores how we can master this important
                                                         aspect of successful decisionmaking. Gladwell’s illuminating way of looking at snap judgments will
                                                         provide inspiration and tools for you to better develop and execute a successful supply chain.



             MONdAy                                      12:00 pm – 1:30 pm
             STANlEy                                     An	Afternoon	With	Stanley	Bing
                                                                                     Stanley Bing’s satirical take on the corporate environment is as insightful
             BING                                                                    as it is humorous. With topics derived from a long and extremely suc-
                                                                                     cessful career inside corporate America, Bing offers a unique perspec-
             Business Pundit                                                         tive on the role of the warrior in the contemporary workplace. He draws
             Fortune Columnist                                                       on the observations made during his rise in the corporate culture and
                                                                                     not only teaches employees to think outside the box, but teaches exec-
                                                                                     utives how to manage this type of thinking, as well. Proving that cre-
                                                                                     ativity is rewarded in corporate America, his unique viewpoint benefits
                                                                                     both executives and the employees working to achieve that level. With
                                                         Bing’s distinctive viewpoint, you not only learn how to get ahead in business, but laugh while you
                                                         are doing it. Bing is the author of numerous best-sellers, including What Would Machiavelli Do?,
                                                         Sun Tzu Was A Sissy and Throwing the Elephant: Zen and the Art of Managing Up. His long-run-
                                                         ning column has appeared in Esquire magazine and then Fortune for the past 20 years.



             TuESdAy                                     7:45 am – 10:00 am
                                                                                    Business	Survey/Economic	Outlook	Presentation
             NOrBErT J.                                                             Norbert J. Ore, C.P.M., chair of the ISM Manufacturing Business
             OrE, C.P.M.                                                            Survey Committee; and group director, strategic sourcing and procure-
                                                                                    ment, Georgia-Pacific Corporation, releases the committee’s Manufac-
             Chair, ISM Manufacturing                                               turing Semiannual Economic Forecast.
             Business Survey Committee


             ANTHONy S.
             NIEvES,                                                                Anthony S. Nieves, C.P.M., CFPM, chair of the ISM Non-Manufac-
                                                                                    turing Business Survey Committee; and senior vice president – supply
             C.P.M., CFPM                                                           management, Hilton Hotels Corporation, releases the committee’s
                                                                                    Non-Manufacturing Semiannual Economic Forecast.
             Chair, ISM Non-Manufacturing
             Business Survey Committee




    L as V eg as M aY 6-9, 2007
2   Continuity of Supply | Future of Supply Management
                                                                                                                                                   www.ism.ws
                                                                                                                  KEynoTE
                                                                                                                             speakers

                                                       7:45 am – 10:00 am                                     TuESdAy
John Silvia, Ph.d. is chief economist for Wachovia Corporation, a
leading provider of financial services throughout the East Coast and
                                                                                                              JOHN E.
the nation. Prior to joining Wachovia in 2002, Silvia worked on Capitol                                       SIlvIA, Ph.d.
Hill as senior economist for the u.S. Senate Joint Economic Committee
and chief economist for the u.S. Senate Banking, Housing and urban                                            Chief Economist
Affairs Committee. He served as chief economist of Kemper Funds                                               Wachovia Corporation
and managing director of Scudder Kemper Investments, Inc. Silvia is
a member of the Blue Chip Panel of Economic Forecasters and on an
informal advisory group for the Federal reserve Bank of Philadelphia.

r. Keith Schwer, Ph.d. is director of The Center for Business and Eco-
nomic research and a member of the uNlv Economics department
                                                                                                              r. KEITH
faculty. Specializing in economic impact analysis, econometric mod-                                           SCHWEr,
eling, feasibility analysis and survey research, Schwer is recognized
as an authority on the business and economic environment of las                                               Ph.d.
vegas, the state of Nevada and the region. He manages the annual
                                                                                                              director of The Center
las vegas Perspective survey, serves on numerous state and local
                                                                                                              for Business and
advisory boards, and acts as a resource person for television, radio
                                                                                                              Economic research
and print media. He has published widely in such outlets as the Annals                                        university of Nevada,
of regional Science, the Journal of Applied Economics and the review of regional Studies.                     las vegas


                                                        11:30 am – 1:00 pm                                    TuESdAy
Succeeding	in	a	Dynamic	World:	Supply	Management	in	the	Decade	Ahead
In our uncertain and dynamic marketplace, supply management execu-
                                                                                                              PAul A.
tives ask, “What should my organization be doing now to prepare for                                           lAudICINA
tomorrow?” using results from a 2006-07 global research study spon-
sored by CAPS research, A.T. Kearney and ISM, this presentation                                               Managing Officer and
helps answer that question. laudicina, author of the acclaimed book,                                          Chairman of the Board
                                                                                                              A.T. Kearney
World Out of Balance, identifies and interprets trends shaping tomor-
row’s business strategies and explains how these changing conditions
will affect how organizations develop, manage and use supply relation-
ships to manage risk and deliver increased value and competitiveness.
He also provides insight into how executives should build their organizations with the critical talent
needed to succeed in a world that demands much more from supply management.



                                                        9:20 am – 11:30 am                                    WEdNESdAy
Importance	of	Social	Responsibility	and	Community	Involvement
No one defies stereotypes, generalizations or clichés more than dr.
                                                                                                              dr. BErTICE
Bertice Berry. A teacher told Berry that she was “not college material.”                                      BErry
Fortunately, another teacher believed in her and she applied to several
colleges not knowing how she would pay the tuition. The day her applica-                                      Author
tion arrived at Jacksonville university, a wealthy benefactor called the                                      Comedienne
admissions department looking for a potential student “who could swim
                                                                                                              Motivational Speaker
if they had the right backing,” and might sink without it. She went on to
earn a Ph.d. in sociology from Kent State university and became one of
the most popular teachers there. She uses humor to address such diffi-
cult subjects as racism and sexism and was named the national Comedian of the year for four years
running. She is the best-selling author of an inspirational memoir, I’m on My Way, But your Foot Is
on My Head, “When you walk with purpose,” says Berry, “you collide with destiny!”
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                                                                                                         Continuity of Supply | Future of Supply Management
                                                                                                                                                              3
SCHEdulE oF
         eVents
         saturdaY May 5, 2007                            Conference Registration                                  9:00 am – 5:00 pm

         sundaY May 6, 2007                              Conference Registration                                  7:00 am – 6:00 pm

                                                         Navigating and Networking at                            9:00 am – 11:00 am
                                                         the Conference

                                                         Exhibit Hall Grand Opening and Lunch                     11:00 am – 1:00 pm

                                                         Networking Roundtable Discussions                        1:00 pm – 2:00 pm

                                                         Update on the CPSM                                       1:00 pm – 2:00 pm

                                                         Career Center                                            1:00 pm – 5:00 pm

                                                         Keynote Address/Opening Session                           2:15 pm – 3:30 pm
                                                         Featuring
                                                         Malcolm gladwell
                                                         Bestselling Author (Blink and The Tipping Point)
                                                         Staff writer, New Yorker magazine

                                                         Workshop Sessions A                                       3:45 pm – 5:15 pm

                                                         Exhibit Hall Reception                                   5:00 pm – 7:00 pm

                                                         Regional Business Survey Meeting                         5:30 pm – 6:30 pm
                                                         For any ISM affiliate that currently generates, or is
                                                         interested in generating, a regional economic report.
                                                         Includes concerns, questions or ideas about the
                                                         regional reports.

         MondaY May 7, 2007                              Conference Registration                                  7:00 am – 5:00 pm

                                                         Career Center                                            8:00 am – 5:00 pm

                                                         Workshop Session PM1                                    9:00 am – 11:45 am
                                                         Project Management

                                                         Workshop Sessions B                                     9:00 am – 10:20 am

                                                         Workshop Sessions C                                     10:40 am – 11:40 am

                                                         Keynote Address/Luncheon                                12:00 pm – 1:30 pm
                                                         stanley Bing
                                                         Business Pundit
                                                         Fortune Columnist

                                                         Dessert Served in Exhibit Hall                           1:00 pm – 3:00 pm

                                                         Workshop Sessions D                                      2:30 pm – 3:30 pm

                                                         Workshop Session PM2                                     2:30 pm – 5:00 pm
                                                         Project Management

                                                         Workshop Sessions E                                      3:50 pm – 4:50 pm

                                                         Exhibit Hall Reception                                   4:30 pm – 6:30 pm

    L as V eg as M aY 6-9, 2007
4   Continuity of Supply | Future of Supply Management
                                                                                                                            www.ism.ws
                                                                                       SCHEdulE oF
                                                                                                   eVents
tuesdaY May 8, 2007     Conference Registration                                     7:00 am – 4:00 pm

                        Breakfast/Business Survey                                  7:45 am – 10:00 am

                        Economic Outlook Presentation
                        Be on hand for the release of the ISM
                        Semiannual Forecast.
                        norbert J. ore, C.p.M.
                        Chair, ISM Manufacturing Business
                        Survey Committee
                        anthony s. nieves, C.p.M., CFpM
                        Chair, ISM Non-Manufacturing Business
                        Survey Committee
                        John e. silvia, ph.d.
                        Chief Economist
                        Wachovia Corporation
                        r. keith schwer, ph.d.
                        director of The Center for Business
                        and Economic research
                        university of Nevada, las vegas

                        Career Center                                               8:00 am – 5:00 pm

                        Workshop Session BC1                                       9:00 am – 11:45 am
                        Business Continuity

                        Workshop Sessions F                                      10:20 pm – 11:20 pm

                        Keynote Address/Luncheon                                   11:30 am – 1:00 pm
                        paul a. Laudicina
                        Managing Officer and Chairman of the Board
                        A.T. Kearney

                        Dessert Served in Exhibit Hall                            12:30 pm – 2:30 pm

                        Workshop Session BC2                                        2:30 pm – 5:00 pm
                        Business Continuity

                        Workshop Sessions G                                         2:30 pm – 3:30 pm

                        Workshop Sessions H                                         3:50 pm – 4:50 pm

                        J. Shipman Award and Volunteer                              6:30 pm – 9:00 pm
                        Appreciation Banquet

WednesdaY May 9, 2007   Conference Registration                                     7:00 am – 9:00 am

                        C.P.M. Examination                                          details on page 29

                        Workshop Sessions I                                         8:00 am – 9:00 am

                        Closing Brunch                                             9:20 am – 11:30 am
                        dr. Bertice Berry
                        Author
                        Comedienne
                        Motivational Speaker


                                                                                         L as V eg as M aY 6-9, 2007
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                                                                     Continuity of Supply | Future of Supply Management
                                                                                                                          5
HIgHlIgHTS
         Your CoMpLete experienCe


         Networking	Roundtable	Discussions                                 with current suppliers, identify potential suppliers and
         Get the most out of your networking when you attend               bump into old friends. Look for drawings and special
         the Roundtable session on Sunday May 6, 2007 from                 events in the Exhibit Hall.
         1:00 – 2:00 pm. This is your chance to share experi-
         ences, gain answers or just bounce ideas off your                 Food
         colleagues.
                                                                           Break bread with your colleagues during meal events
                                                                           as part of your Conference registration. See page 37
         Specialized,	Extended	Sessions                                    for a complete list of meals.
         Back by popular demand, we’re offering Project Man-
         agement sessions. New to the mix is Business Conti-               Pre-Conference	Seminars
         nuity. It’s a hot topic and must-have skill for supply
                                                                           If this is the only professional development event that
         management professionals. Look for session codes
                                                                           you attend this year, why not select a valuable pre-
         PM1, PM2, BC1 or BC2. Registration is limited for
                                                                           Conference seminar and extend your stay. Save on
         these extended workshops.
                                                                           travel expenses by combining two educational pro-
                                                                           grams in one trip. Our professional seminars are
                                        ISM’s	Conference		                 second to none. As an added bonus, $ave on your
                                        Career	Center                      Conference registration fee when you also attend a
                                                                           pre-Conference seminar.
                                        Exclusively for Conference
                                        registrants, the Career Center
                                        is your opening to a new future.   Second	Annual		
                                        World-class organizations are      ISM	R.	Gene	Richter		
                                        onsite to conduct interviews so
                                                                           Awards	for	Leadership	
                                        make sure you upload your
                                        résumé in the Conference           and	Innovation	in	
                                        Career Center module. Take         Supply	Management
                                        control of your future.            Don’t miss the sessions
                                                                           presented by the winners
                                                                           of the Second Annual ISM
         Cyber	Café                                                        R. Gene Richter Awards
         Stay in touch with your office with our convenient                for Leadership and Inno-
         Cyber Cafés. Check e-mails, send e-mails or keep up               vation. These leading-edge
         with your research and sourcing projects in between               programs present real-
         sessions or during downtime.                                      world applications and suc-
                                                                           cess stories from leaders
         Workshops                                                         in supply management.
         Educational sessions are the heart of the Conference.
         This year is no exception. We are proud to present                Keynote	Sessions
         sessions focusing on supplier relationships, recruiting           Our line-up includes award-winning authors, business
         and keeping talent, holding down costs, strategic                 leaders, world-class economists, inspirational leaders
         sourcing, innovation and more.                                    and industry innovators. Speakers are committed to
                                                                           educating and motivating you through their unique
         Exhibit	Hall                                                      experiences.
         Schmooze or you lose. The Exhibit Hall is an essential
         part of your participation. It’s your opportunity to meet




    L as V eg as M aY 6-9, 2007
   Continuity of Supply | Future of Supply Management
                                                                                                                         www.ism.ws
                                                                                EduCATIonAl
                                                                                           exhiBit haLL
                           Showcasing more than 100 suppliers, this year’s
                           Educational Exhibit Hall provides the latest and
                           greatest for you. Stop by and sample state-of-the-
                           art products and services to equip and support your
                           supply chain. Relationship building is a key element
                           to any successful organization, so start right now in
                           the Exhibit Hall.
                           The Educational Exhibit Hall is a valuable part of your
                           Conference experience. This is your chance to con-
                           nect with some of your suppliers and also to network
                           with your colleagues. The ISM Exhibit Hall features a
                           cross-section of industries. It’s a good time to do
                           some comparison shopping or gather information on
                           special projects or even your routine spend. Use the
                           casual atmosphere of the Exhibit Hall to probe, ask
                           questions and see product demonstrations.
                           Look for special events in the Exhibit Hall.

Sunday       May 6, 2007   Grand Opening                                                      11:00 am – 1:00 pm
                           Join your colleagues for the Exhibit Hall Grand
                           Opening and Conference Kickoff, including the
                           Ribbon-Cutting Ceremony and lunch.

                           Networking Reception                                                5:00 pm – 7:00 pm
                           Take advantage of this opportunity to interface one-
                           on-one with suppliers and your supply management
                           colleagues.

Monday       May 7, 2007   Dessert Reception                                                   1:00 pm – 3:00 pm
                           Meet your suppliers and ensure a successful supply
                           chain.

                           Networking Reception                                                4:30 pm – 6:30 pm
                           An opportunity to network and find out how to keep
                           your supply chain strong.

Tuesday      May 8, 2007   Dessert Reception                                                 12:30 pm – 2:30 pm
                           Networking opportunity. Find solutions to your
                           supply management challenges. Take back solutions
                           to share with your peers. The Exhibit Hall closes
                           after this event so be sure to make time to meet the
                           suppliers.

	            	             Your	Conference	Experience	Delivers
                           •   Practical solutions                        •   Cutting-edge solution providers
                           •   World-class strategies                     •   Powerful keynotes
                           •   Best practices                             •   More than 100 workshops
                           •   Management trends                          •   Economic outlook
                           •   Real-world case studies                    •   New approaches
                           •   Continuing Education Hours
                               (CEHs)




                                                                                                    L as V eg as M aY 6-9, 2007
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                                                                                Continuity of Supply | Future of Supply Management
                                                                                                                                     7
take ControL		
			of	Your	Future

 ISM     ConFerenCe
         Career Center
 As part of the 92nd Annual International Supply Management Conference and Educational Exhibit in
 Las Vegas, we are hosting our third Conference Career Center. Don’t miss the opportunity to explore
 career opportunities and interview with world-class organizations.

 how does the isM Conference Career Center Work?
 All Conference attendees are invited to submit their résumés to the Conference Career Center
 database. Hiring organizations participating in the Career Center have exclusive access to these
 résumés. All services are confidential and you will be able to schedule on-site interviews prior to
 the Conference.

 it’s easy to participate
 When you register for the Conference you will receive a password and instructions for posting your
 résumé on our Conference Career Center database developed ONLY for this event. Your confirmation
 letter will include easy-to-follow instructions for uploading your résumé to this exclusive datebase.

 Recruiting organizations know that the ISM Annual International Supply Management Conference
 attracts the best in the field. Make sure you take charge of your career and participate in this exclu-
 sive event.

 Career Center hours
 sunday, May 6, 2007: 1:00 pm – 5:00 pm
 Monday, May 7, 2007: 8:00 am – 5:00 pm
 tuesday, May 8, 2007: 8:00 am – 5:00 pm

 Questions? Contact Sue Roswurm, Manager, Human Resources at ISM, sroswurm@ism.ws or
 800/888-6276, extension 3138.

                            Open	to	members	and	nonmembers;		
                the	only	requirement	is	to	be	registered	for	the	Conference.




                                                       new this Year!
                                                       Stop by the Conference Career Center
                                                       on Monday, May 7 to meet with an expert
                                                       for tips on writing dynamic cover letters
                                                       and résumés and interviewing.
                                                                                                         VITAl
                                                                                                                     sessions
Take	note	of	these	important	workshops.	
All of our workshops offer key pieces to add to your professional toolbox. See the information below for some vital sessions. These
workshops bring an added dimension to your supply management portfolio.


Award-Winning	Sessions                                                Both Project Management sessions presented by
Winners of the Second Annual ISM r. Gene richter Awards               Rene G. Rendon, Ph.D., C.P.M., CPCM, PMP
for leadership and Innovation in Supply Management share              Faculty Member, Graduate School of Business
                their winning strategies during workshops             and Public Policy
                presented Tuesday, May 8, 2007 during                 united States Naval Postgraduate School
                Session G (2:30-3:30 pm) and Session H                Chair, ISM Certification Committee
                (3:50-4:50 pm).
                 These workshops demonstrate innovation in            New	This	Year:	
                 action and present real-world applications.
                 Winners for these highly acclaimed awards
                                                                      Business	Continuity	Workshops
                 are not disclosed until the Annual Confer-
ence. To select the best workshop for you, look for special           Tuesday May 8, 2007                        9:00 – 11:45 am
signage in the ISM registration Area as well as during the
Tuesday Economic Session.                                             supply Chain Business Continuity:
                                                                      preparing to survive the next disaster
                                                                      session BC1
Sunday May 6, 2007                        1:00 – 2:00 pm
                                                                       An uninterrupted supply chain, extremely important in day-
update on the Certified professional in                                to-day business operations, becomes even more critical fol-
                                                                       lowing a disaster. The absence of needed supplies,
supply Management (CpsM)
                                                                       equipment and services can delay the restoration of busi-
Start your Conference out right by getting the latest informa-         ness operations, a resulting loss of revenue and a possible
tion on ISM’s CPSM. This informational meeting is intended             loss of customers and clients. This workshop covers the cur-
for all professionals regardless of current certification status.      rently accepted best practices for developing a comprehen-
The focus is on general requirements for the CPSM and the              sive business continuity program. An assessment will be
bridging process as well as the timeline for implementation.           conducted to help you better understand your organization’s
The session concludes with Q&A to answer your questions.               current level of disaster preparedness. A step-by-step pro-
Christina Foster, SPHR                                                 cess for developing a business continuity program will be
vice President, Certification and diversity                            presented that can be used to initiate a new initiative, eval-
ISM                                                                    uate an existing program or better understand where your
                                                                       business unit fits in the big picture of the organization’s busi-
Back	by	Popular	Demand,		                                              ness continuity program.

Project	Management	Workshops
                                                                      Tuesday May 8, 2007                         2:30 – 5:00 pm
Monday May 7, 2007                       9:00 – 11:45 am              Business Continuity training and testing:
                                                                      narrowing the gaps session BC2
an overview of project Management for
                                                                      A business continuity plan sits on a shelf in your office. Now
the supply professional session pM1
                                                                      what? This workshop provides guidelines for taking your busi-
A conceptual overview of project management with a focus              ness continuity plan from sheets of paper in a binder to being
on understanding the project management environment, the              a guide that will take your organization through a process to
advantages of using a project management methodology, the             fully restore operations following any disaster. Some of the
characteristics of a project and the role of the project man-         important topics include making a plan user-friendly, checking
ager and project teams. The discussion includes an introduc-          to be certain all required elements are included, training
tion to the Project Management Institute’s (PMI) Project              people and testing plans. The session includes a tabletop
Management Body of Knowledge (PMBOK) areas.                           exercise scenario and concludes with a review of the overall
                                                                      business continuity planning cycle.
Monday May 7, 2007                        2:30 – 5:00 pm              Both Business Continuity sessions presented by
                                                                      Betty A. Kildow
applications in project Management for                                Emergency Management Consultant
the supply professional session pM2                                   Kildow Consulting
An in-depth discussion of the essential elements of project           Seating is limited for these programs (PM1, PM2, BC1,
management used in project planning, executing and control.           BC2), be sure to select them on your registration form.
A discussion of the project cycle, work breakdown structures
(WBS), project schedules, risk management and earned
value management is presented.

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                                                                                               Continuity of Supply | Future of Supply Management
                                                                                                                                                    9
ConFEREnCE
          Workshops



          ISM	Is	Committed	to	Your	Continued	Success.	
            We are confident that our workshop offerings represent a              straight from the field experiences of practitioners, our
          comprehensive curriculum to boost your career as a supply               board of directors, academicians and business leaders.
          professional. From core skills to advanced methodologies                   Take a look at the topics we cover during four days of
          and practices, our workshop sessions are guaranteed                     intense networking, learning and discovery. Occasionally
          to provide solutions, spark discussions and overcome                    a topic is offered once or on a limited basis as determined
          workplace challenges.                                                   by interest but in most cases we offer multiple sessions on
            The ISM Annual International Conference is developed                  high-demand topics.




                     Business Continuity | Change Management | China | Commodities | Contracts
                Corporate social responsibility | development and Management | emerging Markets
                Forecasting | global sourcing | innovation | intellectual property rights | inventory
                         Leadership | Leasing | negotiating | outsourcing | product development
                        project Management | recruiting and retaining talent | risk Management
                                                  strategic sourcing | supplier relationships


          Responding to the current business environment, our mix of topics addresses issues and solutions that help
          you increase your practical knowledge and expertise to gain the respect and confidence of your stakeholders.




                                                                 isM defines suppLY
                                                                   ManageMent
                                                          “The identification, acquisition, access,
                                                          positioning, management of resources
                                                          and related capabilities an organization
                                                          needs in the attainment of its strategic
                                                          objectives.”




     L as V eg as M aY 6-9, 2007
10   Continuity of Supply | Future of Supply Management
                                                                                                                                   www.ism.ws
                                                                                            ConFEREnCE
                                                                                                       Workshops
Sunday	May	,	2007                                                 update on the Certified professional in
                                                                   supply Management (CpsM)
 navigating and networking at           9:00 am – 11:00 am
 the Conference                                                    Start your Conference out right by getting the latest infor-
                                                                   mation on ISM’s CPSM. This informational meeting is
 Exhibit Hall grand opening and         11:00 am – 1:00 pm         intended for all professionals regardless of current certifica-
 Conference Kickoff and lunch                                      tion status. The focus is on general requirements for the
 networking Roundtable discussions       1:00 pm – 2:00 pm         CPSM and the bridging process as well as the timeline for
                                                                   implementation. The session concludes with Q&A to address
 update on CPSM                          1:00 pm – 2:00 pm
                                                                   your questions.
 Keynote Address/                         2:15 pm – 3:30 pm        Christina Foster, SPHR
 opening Session                                                   vice President, Certification and diversity
 Featuring                                                         ISM
 Malcolm gladwell
 bestselling Author (Blink and
 The Tipping Point)                                                Sunday May 6, 2007                    3:45 – 5:15 pm
 Staff writer, New Yorker magazine
 Workshop Sessions A                      3:45 pm – 5:15 pm        session aa
 networking Reception in                 5:00 pm – 7:00 pm         Maximizing Your investment for all types
 Exhibit Hall                                                      of human Capital
                                                                   learn how to use the global human capital mix, tools, meth-
                                                                   odologies and best practices to guide your organization to
Sunday May 6, 2007                 9:00 – 11:00 am                 capture a competitive edge. Human capital aspects such as
                                                                   enterprise visibility, global workforce, costs and risk mitiga-
navigating and networking at the                                   tion are the driving forces for controlling human capital return
Conference                                                         on investment.
If this is your first Conference, take this opportunity to learn   Dan Hanyzewski
how to navigate the Conference during this special Sunday          Staffing director of Global Functions
morning session. Members of the ISM Permanent Conference           Nike, Inc.
Committee (PCC) offer suggestions on how to get the most
out of your Conference experience and how to take advan-           session aB
tage of the numerous networking opportunities available.
                                                                   Viva Lean Vegas! applying Quality to
Sponsored by the ISM Permanent Conference
Committee                                                          determine supply Management’s Value
                                                                   Innovation is the buzzword in nearly every company today.
Sharon L. Hauht, C.P.M.
                                                                   But how do you get the process off the ground? learn how
Senior Purchasing Analyst
                                                                   one company leveraged an innovation toolkit to design the
Clark County, Nevada
                                                                   sourcing tools of tomorrow. discover a method to measure
Member, ISM Permanent Conference Committee
                                                                   your innovation pipeline.
                                                                   Sponsored by the Materials Management Group
Sunday May 6, 2007                   1:00 – 2:00 pm                Kevin J. Williams, C.P.M.
                                                                   director — Technology Solutions
networking roundtable discussions
                                                                   American Express Corporate Services
you asked for it, you got it! Take advantage of this opportu-
nity to explore, discuss and question (or even grumble with)
colleagues from your industry. you might discover a cost           session aC
saving idea, a new process or just a sounding board for your       achieving the next Level of strategic
current challenges. Join facilitators from the Permanent           supply Management
Conference Committee and the General Conference Com-
                                                                   Most progressive supply management organizations have
mittee and use this open forum to talk about what’s on your
                                                                   undertaken strategic supply management (SSM) efforts to
mind. This is networking at its most valuable.
                                                                   improve their procurement programs. Explore a methodology
Sponsored by the ISM Permanent Conference                          for measuring the current state of SSM, establishing a plan
Committee                                                          for increasing the effectiveness of an organization’s SSM
Hosted by:                                                         process and moving to the next level.
Craig J. Johnson, C.P.M., A.P.P.                                   Ernest G. Gabbard, J.D., C.P.M.
President and Chief Operating Officer                              director, Corporate Strategic Sourcing
Musician’s Friend, Inc.                                            Allegheny Technologies Incorporated
Chair, ISM Permanent Conference Committee




                                                                                                              L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                          Continuity of Supply | Future of Supply Management
                                                                                                                                               11
ConFEREnCE
          Workshops
           session ad                                                       session ag
           Market intelligence as a Critical supply                         Commodity price increases and supply
           Management tool                                                  strategies
           learn the core elements to building a successful supply          Hear from a panel of seasoned supply practitioners from a
           market intelligence network and how to use its value             variety of industries. learn how these professionals have
           throughout the organization. This session addresses the          successfully worked with the various commodities that affect
           challenges and benefits of creating and using market intelli-    their businesses. discover a variety of strategies you can
           gence for supply management success.                             deploy to mitigate price increases.
           Tony Milikin                                                     Moderator:
           Senior vice President,                                           Shelley Stewart Jr.
           Global Supply Chain                                              Senior vice President, Operational Excellence &
           MeadWestvaco Corporation                                         Chief Procurement Officer
           Member, ISM Board of directors                                   Tyco International (uS) Inc.
           Daniel P. McNally                                                Member, ISM Board of directors
           Senior director, raw Materials and Energy Sourcing               Panelists:
           MeadWestvaco Corporation
                                                                            Craig Reed, C.P.M., A.P.P.
           Vel Dhinagaravel, MS                                             vice President, Sourcing
           CEO                                                              MeadWestvaco Corporation
           Beroe, Inc.
                                                                            Russ Davis
                                                                            Senior director, Corporate Sourcing
           session ae
                                                                            Tyco International (uS) Inc.
           navigating the rough seas of
                                                                            Richard F. Carr
           intercultural negotiation
                                                                            Global director, Procurement Center of Excellence
           Global supply sourcing keeps business competitive, necessi-      Alcoa, Inc.
           tating high levels of intercultural negotiation competence. In
           this practical, engaging and participatory workshop, learn a
           model for understanding the effect of culture on the negotia-    session ah
           tion process. discover skills to more effectively negotiate      obsolescence, surplus, product
           with your international suppliers.                               Changes: how to recover investment
           Maggie Fischer                                                   Value
           Manager, Business Process development for Worldwide              Provides insights on how to manage surplus or obsolete
           Procurement & logistics                                          equipment and material to your advantage. Hear examples of
           Texas Instruments Inc.                                           how one organization manages surplus product to mediate
           Dianne Hofner Saphiere, MS                                       losses and to possibly gain advantages.
           President and Intercultural Consultant                           Nick Lazarou, MBA, MPH
           Nipporica Associates                                             Senior vice President, Supply Chain Management
                                                                            Creativity Inc.
           session aF
           supplier diversity: impacting the                                session ai
           Bottomline!                                                      sourcing the Meeting planning spend
           discover how supplier rationalization and other challenges       look for a presentation and Q&A on sourcing support for a
           impact minority suppliers. learn what you can do to have a       diverse meeting planning spend. Explore the critical parame-
           strong supplier diversity program, especially when faced         ters to consider when developing sourcing strategies and
           with challenges of organizational change, pressures to           solutions as well as some case examples of strategies and
           increase supplier performance, and/or to improve the bot-        solutions currently being employed at Pfizer Inc.
           tomline. Gain insight from a multiple award-winning organiza-    Thomas Donatelli
           tion on how you can manage your minority suppliers and how       Senior director – Global Sourcing
           helping them can help you!                                       Pfizer Inc
           Robert M. McCormes-Ballou, C.P.M., A.P.P.
           director, vendor development and diversity
           Office depot




     L as V eg as M aY 6-9, 2007
12   Continuity of Supply | Future of Supply Management
                                                                                                                              www.ism.ws
                                                                                          ConFEREnCE
                                                                                                     Workshops
session aJ                                                       Monday	May	7,	2007
energy purchasing techniques that                                Workshop Session PM1                     9:00 am – 11:45 am
reduce Costs                                                     Project Management
Opportunities to lower energy costs are often hidden within
                                                                 Workshop Sessions b                      9:00 am – 10:20 am
the utility bills your organization pays each month. But in
order to take advantage of these opportunities, you have to      Workshop Sessions C                     10:40 am – 11:40 am
know what you’re buying, how you’re being billed and what        Keynote Address/luncheon                 12:00 pm – 1:30 pm
alternatives might be available. discover critical information   Stanley bing
regarding energy purchase decisions that can reduce costs.       business Pundit
The focus is on electricity but many of the concepts apply to    Fortune Columnist
other utility types.
                                                                 dessert Served in Exhibit Hall            1:00 pm – 3:00 pm
John Studebaker, Ph.D.
President                                                        Workshop Sessions d                       2:30 pm – 3:30 pm
Studebaker Energy Consulting, llC                                Workshop Session PM2                      2:30 pm – 5:00 pm
                                                                 Project Management
session ak                                                       Workshop Sessions E                       3:50 pm – 4:50 pm
relationship Management and                                      Exhibit Hall Reception                    4:30 pm – 6:30 pm
Collaborative Value Creation
your organization is adept at applying strategic sourcing to
yield savings across its external spend base. One result is      Monday May 7, 2007 9:00 – 11:45 am
usually a reduced number of preferred suppliers. The chal-
lenge is now more about sustaining value creation through a
                                                                 session pM1
structured, collaborative-based approach supported by a
robust operating model. This must include new management         Seating is limited.
processes, decision support tools, metrics, governance,          extended session
people skills and organizational models. The power of this
                                                                 an overview of project Management for
capability positions supply to extend its influence beyond
suppliers to address all external relationships — suppliers,     the supply professional
research and investment partners, and sales channels.            A conceptual overview of project management with a focus
                                                                 on understanding the project management environment, the
John D. Blascovich
                                                                 advantages of using a project management methodology,
vice President
                                                                 the characteristics of a project and the role of the project
A.T. Kearney, Inc.
                                                                 manager and project teams. The discussion includes an
Member, ISM Board of directors
                                                                 introduction to the Project Management Institute’s (PMI)
Mike Hales                                                       Project Management Body of Knowledge (PMBOK) areas.
vice President                                                   Rene G. Rendon, Ph.D., C.P.M., CPCM, PMP
A.T. Kearney, Inc.                                               Faculty Member, Graduate School of
                                                                 Business and Public Policy
                                                                 united States Naval Postgraduate School
                                                                 Chair, ISM Certification Committee


                                                                 Monday May 7, 2007 9:00 – 10:20 am

                                                                 session Ba
                                                                 Making suppliers greater strategic
                                                                 stakeholders Within purchasing
                                                                 organizations
                                                                 As essential external resources, the supply base makes pivotal
                                                                 contributions to success and financial performance. Hence, it
                                                                 is critical to involve key suppliers in strategic decisionmaking
                                                                 and operational processes. discover a broad range of cutting-
                                                                 edge approaches to integrating and leveraging supplier know-
                                                                 how. Take away valuable success stories.
                                                                 Sponsored by the ISM Services Group
                                                                 Peter E. O’Reilly, DPS, C.P.M., A.P.P.
                                                                 Chair, ISM Services Group
                                                                 Eb Scheuing, Ph.D., C.P.M, A.P.P.
                                                                 ISM Purchasing Professor Emeritus
                                                                 St. John’s university
                                                                                                            L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                        Continuity of Supply | Future of Supply Management
                                                                                                                                             13
ConFEREnCE
          Workshops
           session BB                                                      session BF
           the Customer of Choice imperative:                              the hub Factor: the art of influence
           ensuring supply availability, productivity                      through powerful networking skills
           gains and supplier innovation                                   More than three-quarters of Americans are uncomfortable
           learn how to build and maintain “customer of choice” status     with networking. yet the most successful people spend
           with critical suppliers — without compromising on price or      about 85 percent of their time building and maintaining rela-
           relying on large-volume orders. This workshop demonstrates      tionships. The Hub Factor is about the art of influence, and
           practical tools based on approaches from world-class com-       how you build loyal and responsive networks. In this highly
           panies. Additionally, explore findings from in-depth research   entertaining and interactive session, learn a different model
           with senior sales executives.                                   for networking skills which could make the difference
                                                                           between a highly successful career and an average one. As
           Robyn M. Webby
                                                                           a result of this session, you will not only meet more people at
           Senior director
                                                                           the ISM Conference, you may well transform your career!
           Corporate Executive Board
                                                                           Julia Hubbel
                                                                           President
           session BC
                                                                           The Hub Factor
           Measure twice, Cut once: Construct the
           optimal supplier relationship program                           session Bg
           discover how to successfully build and implement an effec-
                                                                           negotiating With single and sole source
           tive supplier relationship management program. learn how a
           simple process coupled with change management tools can         suppliers
           yield time, cost and quality improvements using collaboration   Few negotiations are more difficult than those with single
           and innovation as primary objectives. The six-step process is   and sole source suppliers. With seemingly little negotiating
           easy to follow and practical to implement.                      leverage, even minor concessions from the supplier seem
                                                                           grueling to obtain. This workshop details multiple leveraging
           Beth A. Meloy, MBA
                                                                           concepts being used successfully by companies worldwide in
           President
                                                                           single and sole source negotiations.
           BOrASANA, Inc.
                                                                           Robert M. Benedict
                                                                           President
           session Bd
                                                                           Benedict Negotiating Seminars
           Creating a purchased price index as a
           key performance indicator                                       session Bh
           When cost reductions are difficult to obtain and prices are
                                                                           Buying under the influence
           going up, how can you show that supply management is still
           doing a great job? developing and maintaining a purchased       do you know how easy it is to be influenced, particularly in
           price index and comparing it to external indexes is an essen-   buyer-seller relationships? learn six methods of influencing
           tial key performance indicator to demonstrate value added.      human behavior that operate in all societies and impact the
                                                                           dynamics of interpersonal relationships, especially those of
           Sponsored by the ISM Materials Management Group
                                                                           the buyer-seller. using video clips and other media, this
           Robi H. Bendorf, C.P.M.                                         workshop demonstrates the use of these methods.
           President
                                                                           Laura M. Birou, Ph.D.
           Bendorf & Associates
                                                                           Senior Consultant
                                                                           Adr North America, llC
           session Be
           Finding and equipping superior supply                           session Bi
           staff talent                                                    Contracting for services
           Finding and keeping talented staff members is a significant     Contemporary supply managers are being challenged to
           challenge for supply management organizations. Attend this      prepare and manage complex services contracts in an
           workshop and gain tools to assist CPOs, directors, managers     increasingly complex business environment. This presentation
           and human resource leaders in attracting and developing         reviews the critical aspects of contracting for services and
           superior talent.                                                provides practical checklists to ensure the contract is
           Sponsored by the ISM Services Group                             comprehensive. The workshop includes the critical aspects
           Robert Dunn, MBA                                                of outsourcing contracts.
           Principal                                                       Ernest G. Gabbard, J.D., C.P.M.
           Strategic Procurement Solutions, llC                            director, Corporate Strategic Sourcing
                                                                           Allegheny Technologies Incorporated
           Mark J. Trowbridge, C.P.M.
           Principal
           Strategic Procurement Solutions, llC



     L as V eg as M aY 6-9, 2007
14   Continuity of Supply | Future of Supply Management
                                                                                                                              www.ism.ws
                                                                                          ConFEREnCE
                                                                                                     Workshops
session BJ                                                        session BM
Fueling performance through alignment,                            how Lawyers Can add Value to the Value
Contribution and unstoppable Momentum                             Chain
This interactive program focuses on getting the right people      different kinds of supply chains require different types of
with the right talents and attitudes into the right roles and     contracts, but transactional attorneys may only know older
focused on high payoff activities. Emphasis is on training for    business models and standard contract terms. drafting effec-
skills, coaching for performance and building teams with          tive contracts for new models may require throwing away old
clear contribution paths for unstoppable momentum. If you’ve      forms and finding new ways to manage risk, allocate rights,
ever been frustrated with the direction of an organization or     revenues and responsibilities, and provide remedies.
struggled to find a way to contribute, you’ll understand how      Jane K. Winn
critical clear contribution paths are!                            Professor
Susan Franzen                                                     university of Washington School of law
Executive Coach
                                                                  Christina Kunz
lifeu, Inc.
                                                                  Professor
                                                                  William Mitchell College of law
session Bk
Managing risk in supply agreements
risk allocation provisions are among the most complex and
                                                                  Monday May 7, 2007 10:40 – 11:40 am
difficult to negotiate in any agreement. This workshop pre-
pares supply managers to identify and assess potential risks      session Ca
and to negotiate and draft risk allocation provisions in a        Calculating the impact of increased
variety of supply agreements. The workshop also covers            Leadtimes of Foreign purchases
contract tools for mitigating risk.
                                                                  When companies source goods offshore, internal inventories
Martin J. Carrara, J.D., C.P.M.                                   tend to increase at an alarming rate. discover the root cause
Corporate Counsel                                                 of costs of leadtime increases. The session includes a case
Pfizer Inc                                                        study so you can apply the theory to a practical case.
                                                                  Sponsored by the ISM Northeast Supply Management
session BL                                                        Group
Logistics and transportation Megatrends                           Michael Harding, C.P.M., CPIM
and strategies for supply Managers                                President
Gain both a managerial and strategic view of transportation       Harding & Associates
and logistics. This workshop provides insights into current and
evolving trends in transportation and especially some key         session CB
“heads up” global supply chains and information linkages to
                                                                  Capturing innovation From suppliers
help you identify, chart and manage your organization’s goods
and service flows for optimal sourcing and performance.           This workshop describes the maturing levels of supply man-
                                                                  agement organizations, culminating in a high-level capability
Joseph L. Cavinato, Ph.D., C.P.M.                                 to access supplier innovation. It provides supply managers
ISM Professor of Supply Management at Thunderbird,                with a set of six essential elements necessary to success-
The Garvin School of International Management,                    fully tap innovative ideas in the supply base.
and director, A.T. Kearney Center for Strategic Supply
leadership at ISM                                                 Robert Porter Lynch, MS
                                                                  CEO
Randolph Strang                                                   The Warren Company
vice President, Global Consulting Services
uPS Supply Chain Solutions                                        Steve C. Rogers, MS
                                                                  Senior Consultant
                                                                  The Cincinnati Consulting Consortium




                                                                                                            L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                        Continuity of Supply | Future of Supply Management
                                                                                                                                             15
ConFEREnCE
          Workshops
           session CC                                                          session Cg
           economic price adjustment Clauses to                                World-Class seems to Be the goal, so
           reduce supplier price Contingencies                                 how do You know When You’ve arrived?
           Economic price adjustment clauses remove price contingen-           All (or at least most) supply management organizations
           cies put into the final price by suppliers. The intent is to pro-   desire to become world-class, but when asked how they’ll
           tect the supplier from volatile economic conditions that            know when they’ve arrived and how they plan to get there,
           impact the cost drivers beyond the supplier’s control.              the answers are hard to come by. Explore insights and case
           learning how to remove the price padding is usually a better        studies drawn from the Hackett Group’s proprietary method-
           solution for both the supplier and the supply professional.         ology and empirical knowledge base which not only deter-
           Sponsored by the ISM Materials Management Group                     mines world-class performers, but also the statistically
                                                                               correlated best practices that enable these organizations to
           Robi H. Bendorf, C.P.M.
                                                                               perform better than their peers.
           President
           Bendorf & Associates                                                Chris Sawchuk
                                                                               Procurement Practice leader and
                                                                               Senior Business Advisor
           session Cd                                                          The Hackett Group
           networking Within the organization:
           please show Me the Way                                              session Ch
           It’s imperative to bring more than technical competence to          supply Chain skills assessment and
           your position. The ability to meet and form alliances quickly
                                                                               development: Building the dream team
           is not often taught in business programs. Many supply pro-
           fessionals are at a loss on how to reach out to coworkers.          All of us are challenged to do more with less but still provide
           Having connections within the organization as well as being         world-class results. The key to success starts with the right
           known are two ways to break down barriers and build collab-         mixture of team experiences and skills. This workshop details
           orative relationships.                                              how to assess and optimize procurement organizational skills
                                                                               and capabilities that are required to achieve maximum
           Sponsored by the ISM Materials Management Group
                                                                               effectiveness.
           Marilyn Gettinger, MBA, C.P.M.
                                                                               Michael G. Patton
           Owner/President
                                                                               director, Supply Chain
           New directions Consulting Group
                                                                               Johnson Controls, Inc.

           session Ce                                                          Mark F. Triguba
                                                                               Manager, Strategic Sourcing
           Wake up Your supplier diversity program                             Johnson Controls, Inc.
           does your supplier diversity program realize great results?
           Are you starting a new program and want some helpful hints?         session Ci
           does your program take a lot of effort to realize even limited
           results? In this how-to workshop, gain examples and proven          high performance supplier relationship
           steps to a successful supplier diversity program.                   strategies
           Sponsored by the ISM Minority & Women’s Business                    Firms have been achieving significant supply performance
           Development Group                                                   results through a combination of strategic sourcing, volume
           Clark Terrill, C.P.M.                                               aggregation, low-cost economy sourcing and e-auction strat-
           Purchasing Consultant                                               egies. However, firms are now also recognizing the impor-
           The Advantage Company                                               tance of deep relationships with important suppliers to gain
                                                                               additional value. To provide insights into how these deep
                                                                               supplier relationships are formed and implemented, research
           session CF                                                          was conducted with a number of leading worldwide firms.
           purchasing services in the public sector                            This presentation focuses on the supplier relationship strate-
           Purchasing services is one of the most demanding yet least          gies, practices and behaviors being used to achieve addi-
           understood aspects of public sector procurement. From the           tional high performance results. The discussion includes key
           services of specialized physicians to janitors and everything       enablers and critical implementation issues.
           in between, public entities are purchasing more services            Sponsored by CAPS Research
           from the private sector. Surprisingly enough, this aspect of        Robert M. Monczka, Ph.D.
           procurement contains just a few critical elements. Correctly        distinguished research Professor,
           applied, these critical elements ensure that the public entity      Supply Chain Management
           receives the services that it requires, at the quality level        W.P. Carey School of Business,
           desired and for a price that it can afford.                         Arizona State university, and
           John L. Balentine, C.P.M., A.P.P., CPP                              director, Strategic Sourcing and
           Purchasing and Contracts Administrator                              Supply Chain Strategy research
           Washoe County Purchasing department                                 CAPS research



     L as V eg as M aY 6-9, 2007
1   Continuity of Supply | Future of Supply Management
                                                                                                                                  www.ism.ws
                                                                                         ConFEREnCE
                                                                                                    Workshops
Thomas Y. Choi, Ph.D.                                           Monday May 7, 2007                   2:30 – 5:00 pm
Professor of Supply Chain Management
John G. and Barbara A. Bebbling Professor in Business,
doctoral Program Coordinator,
                                                                session pM2
Faculty director of Global SCM                                  Seating is limited.
Certificate Program                                             extended session
W.P. Carey School of Business
Arizona State university
                                                                applications in project Management for
                                                                the supply professional
session CJ                                                      An in-depth discussion of the essential elements of project
                                                                management used in project planning, executing and control.
improving spare parts Forecasting and                           A discussion of the project cycle, work breakdown structures
inventory planning With a Focus on Mro                          (WBS), project schedules, risk management and earned
Explore the important role that accurate demand forecasting     value management is presented.
and inventory optimization can play in improving MrO opera-     Rene G. Rendon, Ph.D., C.P.M., CPCM, PMP
tions. Also, discover how new forecasting and planning          Faculty Member,
methods help ensure spare parts inventories that are prop-      Graduate School of Business and Public Policy
erly balanced to reduce costs and minimize asset downtime       united States Naval Postgraduate School
for maintenance and repair activities.                          Chair, ISM Certification Committee
Charles N. Smart
President
Smart Software, Inc.                                            Monday May 7, 2007                   2:30 – 3:30 pm

session Ck                                                      session da
21 or over? Measuring Your social                               information sharing: at the heart of
responsibility Maturity                                         sCM!
utilizing a simple las vegas game simulation and a Six Sigma    Information sharing is critical for effective supply chain man-
process framework, this interactive session examines the        agement. Electronic media, systems and buyer/supplier rela-
social responsibility maturity matrix and how it can be used    tionships facilitate information-sharing. In turn, information
as a measurement tool in managing an organization’s social      sharing nudges relationships even closer, yielding improved
responsibility efforts.                                         performance. In this session, presenters interact with partic-
                                                                ipants, share information and discuss recent research results
Sponsored by the ISM Committee on Social                        on supply chain information sharing.
Responsibility
                                                                Jack D. Kulchitsky, Ph.D.
Gerry P. Bundle, MSM, C.P.M.                                    Professor
Technology Solutions Manager                                    university of Calgary
American Express
                                                                Paul D. Larson, Ph.D.
session CL                                                      Professor and department Head, Supply Chain Management
                                                                university of Manitoba
skills development for remote teams
you’re opening international purchasing offices around the      session dB
world. But how do you ensure that the skills required for the
roles are what you get when you hire in a competitive job       developing suppliers in a Lean
market? learn how some companies have been successful in        environment: supplier Competency Model
developing skills of procurement teams in Mexico and China      What does it take for suppliers to integrate into your lean
using a standard knowledge building approach.                   environment? reach your suppliers with collaborative expec-
Bonnie Keith, MBA                                               tations. discover how to work collaboratively to define waste
President and Founder                                           elimination goals and define supplier competencies using an
The Forefront Group                                             assessment tool. rate your suppliers’ integration into your
                                                                organizational goals. determine next steps for improving
                                                                your lean supply chain.
                                                                Sponsored by the ISM Materials Management Group
                                                                Sandra L. Barkman, C.P.M.
                                                                Senior Procurement Agent
                                                                university of Michigan
                                                                Bryon S. Marks, MBA
                                                                divisional Supply Chain Manager
                                                                Eaton Corporation




                                                                                                           L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                       Continuity of Supply | Future of Supply Management
                                                                                                                                            17
ConFEREnCE
          Workshops
           session dC                                                       session dF
           Be sMart about raw Material risk                                 drafting/negotiating a dispute
           Management                                                       resolution Clause With Customers/
           A major supply chain risk is a disruption in the flow of raw     suppliers
           materials. raw material inventory is not only an expensive       discover the significant factors to consider in drafting/nego-
           buffer against those risks but provides a false sense of secu-   tiating a viable dispute resolution clause to assist in ensuring
           rity. Fortunately there is a smarter way to mitigate against     on-time delivery of goods/services. This workshop highlights
           raw material risks. discover a proven methodology that           the current practices of domestic and international compa-
           takes the guesswork out of raw material risks and helps          nies in addressing dispute resolution clauses, including a
           organizations define effective mitigation strategies.            multi-step approach — from negotiation to mediation through
           Dirk de Waart, C.P.M.                                            arbitration.
           Principal                                                        Sponsored by the ISM Federal Acquisition and
           PrTM                                                             Subcontract Management Group
                                                                            Charles E. Rumbaugh, J.D., CPCM
           session dd                                                       Owner
           activism and public relations Basics for                         rumbaugh Adr Offices
           supply Management
           Gain basic insights and awareness of potential repercussions     session dg
           and supply base disruptions that can be encountered when         successful negotiating: Mars versus
           interacting with social activist, special interest and media     Venus style
           groups upset at supplier business practices. Several effective
                                                                            Supply management professionals comfortable with their
           strategies of how to deal with activists will be presented.
                                                                            role as a negotiator and possessing strong negotiating skills
           Sponsored by the ISM Materials Management Group                  have a major advantage in today’s marketplace. Men (Mars)
           James L. Patterson, Ph.D., C.P.M., A.P.P.                        and women (venus) both approach negotiating quite differ-
           director and Associate Professor of Management                   ently. This session uses real-life negotiation examples illus-
           Western Illinois university – Quad Cities                        trating Mars versus venus negotiating. Additionally, this
                                                                            session reveals many of the most common negotiating mis-
                                                                            takes that women and men make. learn how to distinguish
           session de
                                                                            between the gender differences in negotiating styles. The
           Building global supply Chains:                                   focus is on how to apply the necessary skills to achieve
           a Value-stream approach                                          success.
           This workshop provides a best-practice approach for devel-       Lorrie K. Mitchell, C.P.M., A.P.P.
           oping and maintaining a global supply chain model and a pro-     Partner
           cess map to provide a development framework. Communication       Mitchell Enterprises
           and information systems are integrated as enablers of supply
           chain creation.                                                  session dh
           Thomas A. Crimi, C.P.M.
                                                                            Finding the “gotchas” in equipment
           learning and development Coordinator
           Chevron International Exploration and Production                 Leasing Before they Find You
                                                                            Why is it that equipment leases often end up costing more
           Ralph G. Kauffman, Ph.D., C.P.M.                                 than you expected — sometimes a whole lot more? did you
           Associate Professor Emeritus                                     know that 99 percent of all leases contain “gotchas”? Supply
           university of Houston – downtown                                 professionals responsible for leasing company selection and
                                                                            negotiating the best terms sometimes feel like they don’t
                                                                            speak “leasing.” Attend this session to help avoid pitfalls in
                                                                            leasing.
                                                                            Mary A. Redmond
                                                                            President
                                                                            Independent lease review, Inc.




     L as V eg as M aY 6-9, 2007
18   Continuity of Supply | Future of Supply Management
                                                                                                                                www.ism.ws
                                                                                            ConFEREnCE
                                                                                                       Workshops
session di                                                         Monday May 7, 2007                   3:50 – 4:50 pm
intellectual property rights and
ownership issues                                                   session ea
This workshop provides supply professionals an overview of         understanding Buyer-supplier Conflict
intellectual property (IP) rights and ownership issues to          The interdependencies that occur between buyers and sup-
watch out for in the procurement of goods and services.            pliers invariably lead to conflict. How that conflict is managed
Some of the issues involve proprietary or customer-specified       often determines the future success of the relationship.
software, business methods, or components. Contract lan-           understanding the nature of conflict and its effects within
guage provided for handling common IP rights and ownership         the supply management process is a critical skill set in
issues.                                                            today’s supply management environment.
J. Douglas Wells, J.D., MS, MBA                                    David Alewine, C.P.M., A.P.P., CPIM
Patent Attorney                                                    Senior Manager, Contracts and Supply Chain Management
Chernoff, vilhauer, McClung & Stenzel, llP                         Fluor Corporation

session dJ                                                         session eB
everything i ever really needed to know                            the only game in town: purchasing
about procurement i Learned From a                                 single/sole source goods effectively
used Car salesman                                                  No matter how hard we try and plead with our internal cus-
discover five factors that provide the basis for a successful      tomers, supply management professionals must deal with
supplier relationship, including the tools for identifying value   some single/sole source procurement. How this aspect of
received in a purchase decision and the fundamentals for           the task is approached has a great deal to do with our suc-
ensuring success in negotiations. All tools illustrated from       cess in controlling and maintaining positive results. This ses-
the viewpoint of someone from the supplier side of the             sion covers some helpful ways to keep such procurement
relationship.                                                      under control.
Michael D. Kinder, C.P.M.                                          Sponsored by the ISM Federal Acquisition and
President                                                          Subcontract Management Group
day One Enterprises, Inc.                                          Elaine N. Whittington, C.P.M., A.P.P., CPCM
                                                                   Educator
session dk                                                         G & E Enterprises
how to answer the isM Call for
presentations                                                      session eC
Are you and your organization at the forefront of new trends       should supplier evaluations Be a
in supply management? Have you implemented a best prac-            strategic global supply Management
tice? If you’d like to share your knowledge and experience,        process?
attend this workshop and learn details of how to submit a
                                                                   Explore supplier evaluation models and discover process
presentation proposal. Find out how the process works, what
                                                                   improvement programs that weld supply chains into a cohe-
reviewers consider when evaluating proposals, notification
                                                                   sive, competitive and cost-effective system to maximize total
schedules and the benefits gained as a presenter. Members
                                                                   value. Gain how-to problem solving tools, models and sys-
of the Permanent Conference Committee (PCC) are on hand
                                                                   tems that can be used to eliminate problems and result in a
to answer your questions.
                                                                   zero-defect culture.
Sponsored by the ISM Permanent Conference
                                                                   Sponsored by the ISM Materials Management Group
Committee
                                                                   John C. Chang, MS, PE
Craig Johnson, C.P.M., A.P.P.
                                                                   Supplier Quality Staff Engineer
President and Chief Operating Officer
                                                                   delphi Corporation
Musician’s Friend, Inc.,
Chair, ISM Permanent Conference Committee                          Jill Rodeghier
                                                                   Supplier Support Engineering Manager
                                                                   delphi Corporation
                                                                   Robert A. Kemp, Ph.D., C.P.M.
                                                                   President
                                                                   Kemp Enterprises
                                                                   Jonathan R. Stegner
                                                                   General director,
                                                                   Global Supply Management
                                                                   delphi Corporation




                                                                                                              L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                          Continuity of Supply | Future of Supply Management
                                                                                                                                               19
ConFEREnCE
          Workshops
           session ed                                                          session eg
           supply risk Management: assuring                                    Foundations of the strategic sourcing
           supply While Controlling Cost                                       process
           Supply disruptions consume much more than hard-won cost             Includes an overview of seven steps in a strategic sourcing
           reductions — they threaten quarterly earnings, customer             process with an emphasis on profiling the supply stream,
           loyalty and even a company’s overall brand in the market.           selecting a sourcing strategy and generating the supplier
           Today’s lean and highly outsourced supply chains leave pro-         portfolio. discover an understanding of synergies, methods
           curement teams with little visibility to anticipate and react to    and resources that will empower the supply manager to suc-
           risk. learn about the safeguards that leading organizations         cessfully navigate the first three sourcing steps.
           are putting in place — from establishing a dashboard of vul-
                                                                               Billy A. Horne, C.P.M.
           nerability and criticality, to continuous supplier monitoring, to
                                                                               Corporate Sourcing Manager
           assessments and interventions — even as the outsourcing
                                                                               BellSouth Corporation
           trend continues.
           James Lawton
           vice President of Marketing
                                                                               session eh
           Open ratings                                                        information overload: too Much of a
                                                                               good thing?
           session ee                                                          Information overload is simply receiving too much informa-
           Catastrophic disasters and the supply                               tion. The notion that more information means higher perfor-
                                                                               mance operates only up to a point. Beyond this point, people
           Chain: planning and responding
                                                                               become overloaded, and more information makes perfor-
           Examine legal concepts related to disasters and catastro-           mance deteriorate. Participants complete an exercise and
           phes, including force majeure, impossibility and impractica-        presenters discuss information overload causes, symptoms
           bility. Each day, a disaster takes place somewhere in the           and countermeasures.
           world — changing prices and performance, so understanding
                                                                               Jack D. Kulchitsky, Ph.D.
           these concepts is critical to managing a supply management
                                                                               Professor
           department.
                                                                               university of Calgary
           Jeffrey J. Mayer, J.D., LL.M.
           Partner                                                             Paul D. Larson, Ph.D.
           Freeborn and Peters, llP                                            Professor and department Head,
                                                                               Supply Chain Management
           John Shapiro, J.D.                                                  university of Manitoba
           Partner
           Freeborn and Peters, llP
                                                                               session ei
           session eF                                                          Leading practices in setting up,
                                                                               developing and Maintaining a supplier
           Combating the Logistics perfect storm
                                                                               information File (siF)
           logistical capacity is becoming difficult. Our infrastructure is
                                                                               Ascertain why and for how long supplier records need to be
           deteriorating. logistical costs are skyrocketing, due in part
                                                                               retained so as to be legally sound. Also includes a discussion
           to fuel prices. Outsourcing is increasing the emphasis on
                                                                               on what particular records should be brought together onsite.
           managing global supply chains. This session directs attention
                                                                               Includes a detailed description on how to create a fluid
           to the extent of the logistical situation domestically and glob-
                                                                               Supplier Information File (SIF).
           ally. Explore methods to improve logistics performance and
           reduce logistics risks.                                             Anthony S. Lo Cigno, C.P.M., A.P.P., CBM
                                                                               Procurement Subject Matter Expert,
           Sponsored by the ISM Indirect-MRO Group
                                                                               Supply Chain development department
           Lee A. Buddress, Ph.D., C.P.M.                                      Crocs, Inc.
           robert G. Gleason Professor of Supply and logistics
           Portland State university                                           Joseph M. Valenti
                                                                               Building and Support Services Manager
           Michael E. Smith, Ph.D., CQE                                        ESl Federal Credit union
           MBA Program director and
           Associate Professor of Management
           and International Business
           Western Carolina university




     L as V eg as M aY 6-9, 2007
20   Continuity of Supply | Future of Supply Management
                                                                                                                                 www.ism.ws
                                                                                         ConFEREnCE
                                                                                                    Workshops
session eJ                                                      Tuesday	May	8,	2007
ten Fundamental strategies and Best                             breakfast/business Survey                7:45 am – 10:00 am
practices for supply Chain organizations
                                                                Economic outlook Presentation
Company leaders are now actively recognizing the impor-
tance of their supply chains. Many have begun taking steps      Workshop Session bC1                     9:00 am – 11:45 am
towards implementing methods and processes in order to be       Business Continuity
considered world-class. discover ten fundamental strategies     Workshop Sessions F                     10:20 am – 11:20 am
and best practices that guide supply chain organizations to
                                                                Keynote Address/luncheon                 11:30 am – 1:00 pm
achieve or be identified as world-class.
                                                                Paul A. laudicina
Sponsored by the ISM Southwest Supply Chain Forum               Managing officer and
Robert J. Engel, C.P.M.                                         Chairman of the board
National director of Client Services                            A.T. Kearney
resources Global Professionals
                                                                dessert Served in Exhibit Hall           12:30 pm – 2:30 pm
                                                                Workshop Session bC2                      2:30 pm – 5:00 pm
session ek
                                                                Business Continuity
ethical Behavior: Boundaries of influence
                                                                Workshop Sessions g                       2:30 pm – 3:30 pm
How aware are you of what influences the decisions you
make? Participate in this two-way dialogue as you build an      Workshop Sessions H                       3:50 pm – 4:50 pm
awareness of influence — both positive and negative —           J. Shipman Award and Volunteer            6:30 pm – 9:00 pm
across the spectrum of all that you do. The presentation        Appreciation banquet
includes examples of ways to manage influence in terms of
ethical behavior. Areas of discussion include what is influ-
ence, sources of influence, examples of how people are influ-
enced and how to manage influence.                              Tuesday May 8, 2007 9:00 – 11:45 am
Sponsored by the ISM Ethical Standards Committee
                                                                session BC1
Judith Baranowski
Corporate vice President                                        Seating is limited.
Quality and Supplier Performance Management                     extended session
Motorola, Inc.
                                                                supply Chain Business Continuity:
Member, ISM Ethical Standards Committee
                                                                preparing to survive the next disaster
Leah Kalin, C.P.M., CPIM                                        An uninterrupted supply chain, extremely important in day-
director, Supply Chain                                          to-day business operations, becomes even more critical fol-
BrEG, Inc.                                                      lowing a disaster. The absence of needed supplies, equipment
Member, ISM Ethical Standards Committee                         and services can delay the restoration of business opera-
Carla Lallatin, C.P.M.                                          tions, a resulting loss of revenue, and a possible loss of cus-
President                                                       tomers and clients. This workshop covers the currently
lallatin & Associates                                           accepted best practices for developing a comprehensive
Chair, ISM Ethical Standards Committee                          business continuity program. An assessment will be con-
                                                                ducted to help you better understand your organization’s cur-
Steve Smiley, C.P.M.                                            rent level of disaster preparedness. A step-by-step process
vice President, Strategic Supply                                for developing a business continuity program will be pre-
White Cap Construction Supply                                   sented that can be used to create a new initiative, evaluate
Member, ISM Ethical Standards Committee                         an existing program, or better understand where your busi-
                                                                ness unit fits in the big picture of the organization’s business
Gwendolyn Turner
                                                                continuity program.
Manager, Global Sourcing
Pfizer Inc                                                      Betty A. Kildow
Member, ISM Ethical Standards Committee                         Emergency Management Consultant
                                                                Kildow Consulting




                                                                                                           L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                       Continuity of Supply | Future of Supply Management
                                                                                                                                            21
ConFEREnCE
          Workshops
           Tuesday May 8, 2007 10:20 – 11:20 am                           session Fd
                                                                          a Framework for Management of supply
           session Fa                                                     Chain disruptions
           update on international purchasing/                            discover how to apply supply chain management theory to
           Contracting                                                    mitigate the consequences of sudden and unplanned supply
           Overview of recent developments in international purchase/     disruptions. Illustrations include how operational and theo-
           sale of goods with a focus on the Convention on Contracts      retical aspects of supply chains can come together with
           for the International Sale of Goods (CISG) — and results of    available technology to organize relief strategies and prevent
           two recent studies — benchmarking on the use/non-use of        long-lasting consequences.
           particular contractual terms and conditions in international   Ralph G. Kauffman, Ph.D., C.P.M.
           commerce and the use of arbitration.                           Associate Professor Emeritus
           Sponsored by the ISM Federal Acquisition and                   university of Houston-downtown
           Subcontract Management Group                                   Gary L. Stading, Ph.D.
           Charles E. Rumbaugh, J.D., CPCM                                Assistant Professor of Supply Chain Management
           Owner                                                          university of Houston-downtown
           rumbaugh Adr Offices
                                                                          session Fe
           session FB                                                     e-optimizing Your strategic sourcing
           the human Factors in Managing China’s                          process
           supply Chain                                                   The workshop raises awareness of the power of sourcing optimi-
           Gain a Chinese perspective about the human factors that        zation software. Optimization has been traditionally applied to
           affect management of China’s supply chain, from current        transportation. As supply professionals assume a more strategic
           socioeconomic situations that affect the Chinese mind-set,     role and buys become more complex through multiple business
           to the specific issues related to employees, suppliers, cus-   unit sourcing, consolidation and outsourcing, optimization allows
           tomers and government officials. Get some intelligence on      for more sophisticated analysis of these strategic buys.
           establishing and dealing with China’s supply chain and how     Phillip L. Carter, DBA
           to avoid some of the pitfalls. Comparisons will be made        Harold E. Fearon Chair of Purchasing Management,
           between American business culture and practice with China      Arizona State university
           today.                                                         and Executive director, CAPS research
           Lian He (Kevin) Hou, C.P.M.
                                                                          Larry C. Giunipero, Ph.D., C.P.M.
           Head of Global Sourcing China
                                                                          Professor of Supply Chain Management
           Nokia (China) Investment Co., ltd
                                                                          Florida State university
           Tony Wai
           CEO                                                            session FF
           SCMC ltd.
                                                                          World-Class negotiations Management:
                                                                          Best practices, tools and Future
           session FC
                                                                          directions
           theory Z of supplier relationship                              Elevate your negotiations management practices to world-
           Management: the Final answer?                                  class standards. discover specific concepts, tools and
           Just as Theory Z shattered long held views about managing      processes that can make a real difference in negotiations
           people, this session challenges the faulty assumptions that    strategy development and execution. Specific examples of
           drive SrM leading to significant value loss. learn how to      what to do, and not to do, are illustrated with a series of
           achieve dramatic breakthrough results in supplier relation-    videotaped vignettes.
           ships that will far exceed the value called for by the         Robert A. Rudzki
           contract.                                                      President
           Randall S. Ellis                                               Greybeard Advisors llC
           Chief Information Officer and Chief Procurement Officer
           FMC Technologies, Inc.
           Dalip Raheja
           President and CEO
           The Mpower Group




     L as V eg as M aY 6-9, 2007
22   Continuity of Supply | Future of Supply Management
                                                                                                                               www.ism.ws
                                                                                         ConFEREnCE
                                                                                                    Workshops
session Fg                                                      session FJ
Building and Managing relationships: a                          how to Win organizational support for
Core Competency for supply Managers                             supply Management Best practices
Business today is being conducted person-to-person, which       Starting from where you are now, learn how to reap big divi-
makes building and managing relationships a key skill that      dends from a relatively small effort by applying best in class
supply managers should possess. Consultant, coworker,           practices. These practices often yield results as high as 10:1.
facilitator, negotiator and purchaser are only a few of the     Two distinguished J. Shipman Gold Medalists share the les-
roles filled by today’s sourcing and supply professionals.      sons of two lifetimes.
discover how and why building and managing relationships        Sponsored by the ISM Materials Management Group
will help increase your efficiency and effectiveness.
                                                                Ken H. Killen, Ed.D., C.P.M.
James T. Phillips, C.P.M., A.P.P.                               Professor
Purchasing Coordinator                                          Cuyahoga Community College
utah department of Transportation
                                                                R. David Nelson, C.P.M.
                                                                Chief Strategy and Business development Officer
session Fh
                                                                HTC Global Services
ethics: establishing the imaginary Line
Before You Cross it                                             session Fk
This interactive workshop presents the ISM Principles and
                                                                improving inventory performance and
Standards of Ethical Supply Management Conduct through
the use of fictitious scenarios and sometimes humorous          Bottomline profits
examples. learn to apply these principles and standards of      discover a simple logic and technique for measuring inven-
conduct with real-life situations you may see and experience    tory performance and managing inventory dollars. learn
on a regular basis.                                             how to identify and prioritize your inventory improvement
                                                                opportunities with information from your current system.
Richard H. Skonier
                                                                Glean successful strategies for reducing excess inventories
Corporate Purchasing Manager
                                                                and hear case study results from several companies.
New Enterprise Stone & lime Co., Inc.
                                                                Gary L. Gossard, PE
                                                                President
session Fi
                                                                IQr International
Contracting for services: review of the
Contracting process
Contracting for services differs from the typical purchasing
                                                                Tuesday May 8, 2007                  2:30 – 5:00 pm
contract for materials. The sourcing process is different and
has a different set of challenges. Illustrates the basics of    session BC2
contracting for services, including what you need to receive    Seating is limited.
from your end users and suppliers prior to formalizing a con-
tract. Some of the important elements include the detailed
                                                                extended session
scope of work (SOW), the contract terms and conditions and      Business Continuity training and testing:
the process for finding a supplier.                             narrowing the gaps
Jim Haining, C.P.M., A.P.P.                                     A business continuity plan sets on a shelf in your office. Now
President                                                       what? This workshop provides guidelines for taking your
JdH Management,                                                 business continuity plan from sheets of paper in a binder to
Executive director,                                             being a guide that will take your organization through a pro-
NAPM-Kansas City, Inc.                                          cess to fully restore operations following any disaster. Some
Executive director,                                             of the important topics include making a plan user friendly,
Nevada Association of Purchasing and Supply Management          checking to be certain all required elements are included,
                                                                training people and testing plans. The session includes a
James Kiser, C.P.M.
                                                                tabletop exercise scenario and concludes with a review of
vice President of Operations
                                                                the overall business continuity planning cycle.
Adr North America, llC
                                                                Betty A. Kildow
                                                                Emergency Management Consultant
                                                                Kildow Consulting




                                                                                                           L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                       Continuity of Supply | Future of Supply Management
                                                                                                                                            23
ConFEREnCE
          Workshops
           Tuesday May 8, 2007                      2:30 – 3:30 pm          session gd
                                                                            strategic sourcing in retail: how to
           session ga                                                       survive and succeed
           reduce risk, improve performance                                 In the highly competitive retail industry, where margins are
           through enhanced supplier relationships                          driven by consumer spending, retailers are increasingly pres-
           The quality of supplier relationships becomes paramount as       sured to control and reduce operating expenses. In the last
           supply managers position their companies to manage risk,         three years, the longs’ sourcing team has touched virtually
           become more responsive to customer requirements and              every indirect spend category, from basics like store sup-
           implement new technology that optimizes performance. This        plies to high dollar complex construction categories, resulting
           session does a deep dive into best practices in supplier rela-   in profit improvement for longs and their shareholders.
           tionship management as a business process and technology.        Alice Bacigalupi                 Angeline Edsinger
           Sponsored by the ISM Materials Management Group                  Sourcing Analyst                 director,
                                                                            longs drug Stores                Corporate Purchasing
           Steve C. Rogers, MS                   Douglas A. Smock           California, Inc.                 longs drug Stores
           Senior Consultant                     Editorial director                                          California, Inc.
           Cincinnati Consulting                 GlobalCPO.com
           Consortium
                                                                            session ge
           Robert A. Rudzki
                                                                            negotiations: advanced techniques for
           President
           Greybeard Advisors llC                                           sole/single source situations
                                                                            Sole and single source negotiations present unique chal-
                                                                            lenges to all supply management professionals. learn cre-
           session gB
                                                                            ative strategies and techniques to achieve better negotiating
           purchasing economics Forecasting:                                results.
           planning to stay on top                                          Sponsored by the ISM Services Group
           Today we are experiencing the impact of a rapidly expanding      Robert Dunn, MBA                 Mark J. Trowbridge,
           global market as well as environmental issues that are           Principal                        C.P.M.
           impacting most supply chains both directly and indirectly.       Strategic Procurement            Principal
           Provides a review of the key inputs, components, benefits and    Solutions, llC                   Strategic Procurement
           the structure of a purchasing economics function that provides                                    Solutions, llC
           solutions and strategies to ensure economic viability.
           Michael G. Patton                                                session gF
           director, Supply Chain Management
           Johnson Controls, Inc.                                           Questions: a universal tool for supply
                                                                            Managers
           session gC                                                       discover how questions are a universal tool in every functional
                                                                            area of your work. This interactive session includes an easy
           global sourcing: the race to Future                              12-step method for composing effective questions, teaches
           Competitive advantage                                            how to use four basic question types to gather information and
           This presentation demonstrates how successful global com-        illustrates why lieutenant Columbo was so successful.
           panies create strategic competitive advantage through their      James T. Phillips, C.P.M., A.P.P.
           global supply chains. discussions show how supply manage-        Purchasing Coordinator
           ment initiatives have resulted in distinctly lower cost,         utah department of Transportation
           increased levels of service, improved quality along with
           agility, adaptability and rapid response to new needs, and
           increased competitive advantage.
                                                                            session gg
           Sponsored by ISM Materials Management Group                      Best practices in Contract Management
           Gregg H. Malicki                      R. David Nelson, C.P.M.    Contract management is becoming a core competency crit-
           Executive vice President              Chief Strategy and         ical to an organization’s competitive advantage. This program
           Woods Equipment Company               Business development       provides an overview of some contract management best
                                                 Officer                    practices. The presentation concludes with a brief summary
                                                 HTC Global Services        of the importance of established and mature organizational
                                                                            contract management processes and the implications on
           Robert A. Kemp,                                                  today’s supply management organizations and supply
           Ph.D., C.P.M.                                                    managers.
           President,                                                       Rene G. Rendon, Ph.D., C.P.M., CPCM, PMP
           Kemp Enterprises                                                 Faculty Member,
                                                                            Graduate School of Business and Public Policy
                                                                            united States Naval Postgraduate School
                                                                            Chair, ISM Certification Committee


     L as V eg as M aY 6-9, 2007
24   Continuity of Supply | Future of Supply Management
                                                                                                                               www.ism.ws
                                                                                         ConFEREnCE
                                                                                                    Workshops
                                                                session hC
  isM r. gene richter awards for
  Leadership and innovation in                                  Creating Corporate advantage through
  supply Management                                             purchasing
                                                                learn how Chief Purchasing Officers (CPOs) may effectively
            Additional workshops will be added to the           capture purchasing synergies by tailoring their coordination
            schedule during this time once the Second           and governance structures on the maturity of the purchasing
            Annual ISM R. Gene Richter Awards for               function and the level of corporate coherence. Gain tools to
  Leadership and Innovation in Supply Management                assess your individual situation and discuss the findings.
  have been announced. Look for announcements on
  the Web site and during the Conference. All winners           Frank Rozemeijer                  Arjan Van Weele
  are invited to present a workshop.                            Assistant Professor               Professor, Purchasing
                                                                rSM Erasmus university,           Management
                                                                The Netherlands                   Einhoven university of
                                                                                                  Technology,
Tuesday May 8, 2007                3:50 – 4:50 pm                                                 Faculty Technology
                                                                                                  Management,
session ha                                                                                        The Netherlands
improving supplier relationships in a
Weak top Management Commitment                                  session hd
environment                                                     understanding and using Leverage in
lack of top management commitment is often cited as the         procurement today
reason for supplier partnership failure. Assuming you’ll be     This session is designed to give sourcing professionals and
faced with this problem at times, discover approaches for       managers practical insight into the challenges of using
gaining commitment and for making progress in the absence       leverage in today’s environment. discover effective methods
of top management commitment.                                   to develop and maintain leverage by exploring both the buyer
Kimball E. Bullington, Ph.D., PE                                and supplier side of the negotiation.
Associate Professor                                             Jon Maxim                         John Todesco
Middle Tennessee State university                               President                         Contracts Manager
                                                                Maxelerate                        Zurich North America
session hB
Can Lean processes and global                                   session he
operations generate Benefits for                                talent Management in sourcing
Companies?                                                      Talent management is becoming more and more critical as
using two practitioners’ experiences and other knowledge,       sourcing professionals are in high demand. Talent manage-
this workshop provides specific knowledge and supply man-       ment in sourcing can be split into three broad areas: recruit-
agement tools to build more effective lean supply chain oper-   ment, people development and retention of the talent. Gain
ations globally to source from any market. discussions          insights into how AMd deals with these challenges and dis-
include problem identification, problem-solving, lean prac-     cover some good practices around recruitment, development
tices, mapping and the incredible benefits, short- and long-    and retention.
term, available to everyone.                                    Marika A. Lindstrom, Ph.D., MSc, MBA
Sponsored by the ISM Global Group                               director, Global Business Services
Robert A. Kemp,                 Doug Paris, C.P.M.              Global Supply Management
Ph.D., C.P.M.                   Senior Buyer                    AMd
President                       Hach Company
Kemp Enterprises                                                session hF
Susan K. Modeland,                                              play Your Cards right: Build the right
C.P.M., CPIM                                                    network and Mentoring relationships
Supplier Support Manager                                        One key to long-term success is building a network that is
Goodrich Turbine Fuel                                           resourceful and reliable. It is not only networking but also
Technologies                                                    mentoring that creates successful relationships. discover
                                                                criteria for a successful mentoring program including a
                                                                proven step-by-step selection process and success stories.
                                                                Find examples that stress the importance of building rela-
                                                                tionships throughout the supply chain.
                                                                Sponsored by the ISM Women in Leadership Group
                                                                Michelle Keith,                   Lori A. Sisk,
                                                                C.P.M., A.P.P.                    C.P.M., A.P.P.
                                                                Owner,                            Supply Chain Strategist
                                                                Flat Earth Solutions              EdS

                                                                                                           L as V eg as M aY 6-9, 2007
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                                                                                       Continuity of Supply | Future of Supply Management
                                                                                                                                            25
ConFEREnCE
          Workshops
           session hg                                                          session iB
           developing effective product                                        Legally speaking: public procurement’s
           specifications and Quality requirements                             three pillars of risk Management
           for outsourced suppliers                                            Public procurement risk management is built on three pillars:
           Outsourcing as a supply strategy requires supply managers           procurement planning, solicitation, and award and contract
           to take an active role in making sure product specifications        administration. Public contracts have provisions that avoid,
           and quality requirements are clearly and completely commu-          reduce, accept and share risk. learn the legal concepts
           nicated. learn techniques to better manage this process and         behind key government and commercial contract approaches
           measure the results. Gain proven methods to achieve supe-           to procurement risk management.
           rior results through templates.                                     C. Richard Pennington, J.D., LL.M., C.P.M.
           Sponsored by the ISM Materials Management Group                     Of Counsel
                                                                               McKenna long & Aldridge llP
           James B. Ullum, MBA, C.P.M.
           Managing Partner
           Source International                                                session iC
                                                                               tools You Can use for Contingency
             isM r. gene richter awards for                                    planning
             Leadership and innovation in                                      Introduces the principles and tools for managerial use in the
             supply Management                                                 development of a contingency plan and assessment. A
                                                                               disaster recovery toolkit is provided with items such as: con-
                       Additional workshops will be added to the
                                                                               tingency audit questionnaire, business impact analysis ques-
                       schedule during this time once the Second
                                                                               tionnaire, and a checklist, action list and framework for
                       Annual ISM R. Gene Richter Awards for
                                                                               disaster recover and business continuity planning.
             Leadership and Innovation in Supply Management
             have been announced. Look for announcements on                    Pamela R. Washington, MBA
             the Web site and during the Conference. All winners               Contracts Administration
             are invited to present a workshop.                                Texas Children’s Hospital

                                                                               session id
           Wednesday	May	9,	2007	                                              getting the puzzle pieces to Fit = supply
            Workshop Sessions I                           8:00 am – 9:00 am
                                                                               Chain Magic
                                                                               Successfully managing the various supply chains of an orga-
            Closing brunch                                9:20 am – 11:30 am   nization is now the core focus of the successful business
            dr. bertice berry                                                  and/or service institution. This new business model calls for
            Author                                                             several concurrent initiatives. These include collaboration,
            Comedienne                                                         connectivity, visibility, scalability, supplier management, risk
            Motivational Speaker                                               identification and management, synchronization, trade-off
                                                                               decisionmaking, inventory management and so on. The
                                                                               supply professional must understand these supply chain
           Wednesday May 9, 2007 8:00 – 9:00 am                                management principles and be able to participate in designing
                                                                               and fitting the puzzle pieces together for successful supply
                                                                               chain management.
           session ia
                                                                               Marilyn Gettinger, MBA, C.P.M.
           supplier Management for Complex                                     Owner/President
           outsourced services: a strategic                                    New directions Consulting Group
           Framework
           Specifically for supply management professionals responsible        session ie
           for complex services agreements (such as mail, food, travel,
           print, document and facilities management services), this ses-      service Level agreements that actually
           sion provides a rationale for implementing a supplier manage-       Work
           ment strategy and presents a comprehensive framework for            This session is for contract managers, sourcing professionals
           implementing a strategic supplier management program.               and even other internal clients who need to take a part in
           Eliot A. Madow                                                      service level agreement (SlA) creation. Findings are based
           Managing director, Administrative Services                          on years of creating SlAs at many different large organiza-
           Expense Management Solutions, Inc.                                  tions and seeing what works and does not work.
                                                                               Jon Maxim                         John Todesco
                                                                               President                         Contracts Manager
                                                                               Maxelerate                        Zurich North America




     L as V eg as M aY 6-9, 2007
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                                                                                                                                   www.ism.ws
                                                                                          ConFEREnCE
                                                                                                     Workshops
session iF                                                        session ii
Maximize the Value of Your spend:                                 digging out of the Management
increase Control and realize savings                              dumpster: the keys to sustaining high
through procurement outsourcing                                   performance
Given today’s economic challenges, companies are expecting        This is a lively presentation of the four key elements neces-
ever-greater results from their procurement organizations.        sary to create and sustain a high performance mentality and
However, many teams do not have the resources needed to           process throughout any organization. The four key non-nego-
meet these increasing expectations. As a result, many are         tiable elements are a defined routine and auditable communi-
examining selective outsourcing of categories and processes       cation strategy that drives information throughout the
to expand existing capabilities and drive greater value without   organization; a defined, documented and auditable business
making large fixed investments.                                   focus process that links every employee into the depart-
Jason Gilroy                                                      mental, facility and corporate vision, values and business
vice President, Procurement Outsourcing                           objectives; an accountability process that elevates the
ICG Commerce                                                      expectations of every associate with the organization; and
                                                                  finally, a defined and documented behavioral effectiveness
                                                                  process that makes living the organizational values a reality
session ig                                                        everyday.
how to use emotional Control and                                  Shane Yount
observational skills to Become a Better                           Senior Partner/Author
negotiator!                                                       Competitive Solutions, Inc.
This interactive session improves your personal capabilities
in managing your emotions, staying focused, turning percep-       session iJ
tion into fact, creating an environment for success and man-
                                                                  using Lean principles to “Lean out” the
aging the other party towards achieving positive results.
discover tools/techniques to identify areas to avoid so posi-     supply Chain
tive results are achieved.                                        With contacts throughout the supply chain, who would be
                                                                  better than the supply chain professional to implement lean
James W. Haile Jr., C.P.M.
                                                                  principles? learn five principles of lean and value stream
Procurement Manager
                                                                  mapping to identify costly value stream activities. Through a
McNeil Nutritionals
                                                                  simulation of various delivery modes, the audience will expe-
                                                                  rience “leaning out the supply chain.”
session ih
                                                                  Sponsored by the ISM Materials Management Group
Cost of supplier Failures and What to do                          Sandra L. Barkman, C.P.M.
about them                                                        Senior Procurement Agent
When organizations plan and budget for purchases and proj-        university of Michigan
ects, costs of supplier failures are typically not included.
unfortunately, these situations frequently result in cost over-   Bryon S. Marks, MBA
runs, costly delays or both. This session demonstrates a tool     divisional Supply Chain Manager
to capture and display these extra cost events, as well as        Eaton Corporation
illustrate methods to quantify common failures.
Lee A. Buddress, Ph.D., C.P.M.                                    session ik
robert G. Gleason Professor of Supply and logistics               Winning Business Cases: how to develop,
Portland State university                                         structure and present
Michael E. Smith, Ph.D., CQA                                      How do you convince management that your action proposal
MBA Program director and Associate Professor                      for supply chain improvement will significantly support cor-
of Management and International Business                          porate strategies? By developing an air-tight business case!
Western Carolina university                                       This workshop explains how to successfully develop, struc-
                                                                  ture and present a case. A step-by-step plan illustrates how
                                                                  to frame opportunities, cultivate stakeholders and secure
                                                                  management support. Anticipate valuable lessons learned.
                                                                  Thomas A. Crimi, C.P.M.
                                                                  learning & development Coordinator
                                                                  Chevron International Exploration and Production




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                                                                                        Continuity of Supply | Future of Supply Management
                                                                                                                                             27
PRE-ConFEREnCE
          seMinars
          ISM’s	2007	Pre-Conference	Seminar	Line-up	
          Extend your stay and attend a pre-Conference seminar. Each session provides valuable insight into your organization’s supply chain to give
          you an even greater return on your Conference investment. All seminars are at Harrah’s las Vegas.

          Advanced Negotiation Strategies: Advanced                                 Technology: Harnessing Its Power for
          Concepts and Techniques for Optimizing                                    Efficient Supply Management
          Value Through Negotiations                                                Attend this session to find out how supply management has
          Management’s rising expectations are demanding more effec-                evolved with the use of technology and how it is used today.
          tive solutions. Find out how you can aggressively identify and            get real-world perspectives and learn how other organizations
          capitalize on opportunities with stronger negotiation skills.             are advancing with efficient supply management technology.
          learn how you can achieve quantum leap results that positively            Program #4375
          impact your organization.
                                                                                    May 3-4, 2007 14 CEHs
          Program #4447                                                             uSd $1,545/isM Members usd $1,245
          May 3-5, 2007 21 CEHs
          uSd $1,745/isM Members usd $1,445
                                                                                    How to Develop and Manage a Supplier
          Purchasing and the Law: The Basics You                                    Diversity Program
          Need to Succeed                                                           develop best practices in supplier diversity and establish a pro-
                                                                                    gram that contributes to your corporate objectives. Find out
          The law impacts everything you do as a supply management                  how to transform a compliance-driven program into a strategi-
          professional. leave this seminar knowing your rights, responsi-           cally focused process and how your role contributes to the suc-
          bilities and obligations so you can protect yourself and your             cess of these programs.
          employer.
                                                                                    Sponsored by the ISM Minority and Women’s Business
          Program #4390                                                             Development Group
          May 3-5, 2007 21 CEHS
                                                                                    Program #4320
          uSd $1,745/isM Members usd $1,445
                                                                                    May 4, 2007 7 CEHs
                                                                                    uSd $695/isM Members usd $545
          Business Continuity and Contingency
          Planning For Supply Chain Managers                                        Advanced Strategies in Supplier Diversity
          What will your organization do when a disaster strikes? Are you           learn from world-class experts how you can advance supplier
          prepared? Attend this seminar and learn how to evaluate your              diversity and achieve quantum results in your organization.
          current business operation and how you can be better prepared             From best practices to advanced strategies, this seminar will
          to protect your assets and maintain operations before, during             address complex and global supply chains.
          and after a major disaster.
                                                                                    Sponsored by the ISM Minority and Women’s Business
          Program #4470                                                             Development Group
          May 3-4, 2007 14 CEHs
                                                                                    Program #4310
          uSd $1,545/isM Members usd $1,245
                                                                                    May 5, 2007 7 CEHs
                                                                                    uSd $695/isM Members usd $545
          Finance for the Supply Management
          Professional
                                                                                    Save $200 when you register 30 days or more
          As an introduction to finance, you will explore proven decision-
          making tools and financial techniques and learn how to use
                                                                                    in advance of the seminar start date. Complete
          them to communicate the contributions made by purchasing.                 course outlines are available on the ISM Web
          Apply modern financial practices to the purchasing process and            site at www.ism.ws.
          effectively evaluate your suppliers.
          Program #4515
          May 3-4, 2007 14 CEHs
          uSd $1,545/isM Members usd $1,245




     L as V eg as M aY 6-9, 2007
28   Continuity of Supply | Future of Supply Management
                                                                                                                                         www.ism.ws
                                                                                                              CERTIFICATIon
                                                                                                                                  exaM

Good	News	for	C.P.M.s!
    The Certified Professional in Supply Management (CPSM) qualification debuts
    in 2008 as the top professional designation within the profession. It recognizes
                     the expanded education, skills and experience required to be
                     successful as a supply manager.

                     This is good news for C.P.M.s. If you hold a current C.P.M., a
                     bachelor’s degree from an accredited university and have five years or
    more of professional supply management experience, you can take the CPSM Bridge Exam
    and apply for the CPSM qualification. The Bridge Exam streamlines the new credentialing
    process, positioning C.P.M.s on the fast track toward achieving their career goals.

    get your career in focus. prepare now for your CpsM Qualification!

     last day to      last day        last day         last day C.P.M.s   last day to      last day to         last day to take
     apply for        to register     to take          may take           apply for        register for the    the C.P.M./
     the A.P.P.       for the         the C.P.M.       Modules 3-4        the C.P.M.       C.P.M./CPSM         CPSM Bridge
     designation      C.P.M. Exam     Exam             to re-certify      designation      Bridge Exam         Exam

      February 28,    december 31,    december 31,     december 31,       december 31,      december 31,       december 31,
         2007            2008            2009             2009               2013              2013               2014


   For more information, go to www.ism.ws, or contact ISM Certification at 800/888-6276 or 480/752-6276, extension 3074.




Special	Offer
take the C.p.M. exam at half-price
             register for the complete Conference or a 2- or 3-day pre-Conference seminar and take one, two or up to three
             certification exam modules for half-price*. Modules are offered on Wednesday, May 9, 2007. register early:
             Seating is limited.

you are responsible for verifying times. Please do not overlap in your scheduling of exams. your session is determined by the
module number and the session letter (e.g., Module 1 at 11:30 am – 1:15 pm is 1B). you are not guaranteed a seat until you
receive your confirmation notice. Exams are at Bally’s las vegas.

don’t miss this opportunity to save. See page 34 for the exam registration form or go online at www.ism.ws. For additional
information, call ISM Customer Service at 800/888-6276 or 480/752-6276, extension 401.

*This offer pertains only to the written exam presented on May 9, 2007 in Las Vegas during ISM’s 92nd Annual International
Supply Management Conference and Educational Exhibit. Space is limited.


                                          Check-In                                      Exam Time
Modules 1 – 3                             a 7:00 am – 7:45 am                           8:00 am – 9:45 am
                                          B 10:00 am – 10:45 am                         11:30 am – 1:15 pm
                                          C 1:45 pm – 2:30 pm                           2:45 pm – 4:30 pm
Module 4                                  a 7:00 am – 7:30 am                           7:45 am – 9:55 am
                                          B 10:15 am – 10:45 am                         11:00 am – 1:10 pm
                                          C 1:30 pm – 2:00 pm                           2:15 pm – 4:25 pm




                                                                                                                L as V eg as M aY 6-9, 2007
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                                                                                            Continuity of Supply | Future of Supply Management
                                                                                                                                                 29
ConFEREnCE
        sponsors                                                       Thank	You	to	Our	Sponsors

            Gold
                                                  Staples Contract provides office supply solutions to medium- and large-sized organizations
                                                  through its Staples Business Advantage division, and Fortune 500 global companies through
                                                  its Staples National Advantage division. The business works collaboratively with its customers
                                                  utilizing industry leading electronic commerce and program best practices that enable pro-
                                                  curement professionals to efficiently manage procurement programs with lowest total deliv-
                                                  ered cost. For more information go to www.staplescontract.com.



            Silver

                                                  Austin-Tetra provides the most comprehensive and cost-effective supplier data management
                                                  solutions in the market including detailed business profiles, corporate linkage, industry and
                                                  diversity classification, supplier onboarding and spend analysis. Austin-Tetra’s solutions and
                                                  content provide our Fortune 1,000 clients with unprecedented capabilities to leverage buying
                                                  power, mitigate supplier risk and reduce supply costs. For more information visit us at
                                                  www.austintetra.com or contact Mike Zier at 972/756-8100 or mike.zier@austintetra.com.

                                                  MasterCard Worldwide advances global commerce by providing a critical economic link
                                                  among financial institutions, businesses, cardholders and merchants worldwide. As a fran-
                                                  chisor, processor and advisor, MasterCard develops and markets payment solutions, pro-
                                                  cesses approximately 14 billion transactions each year, and provides industry-leading analysis
                                                  and consulting services to financial institution customers and merchants. Through its family of
                                                  brands, including MasterCard®, Maestro® and Cirrus®, MasterCard Worldwide serves con-
                                                  sumers and businesses in more than 210 countries and territories. For more information go to
                                                  www.mastercardbusiness.com.

                                                  Procurement Service Provider, Source One, has assisted companies with their strategic
                                                  sourcing requirements for over 14 years. Engagements with Source One may include cate-
                                                  gory management, spend consolidation, statements of work, alternate supplier identification,
                                                  market and supply research, rFP management, price negotiations, and E-enablement
                                                  (www.WhyAbe.com). Our clients have averaged 18% savings.




     L as V eg as M aY 6-9, 2007
30   Continuity of Supply | Future of Supply Management
                                                                                                                                      www.ism.ws
                                                                                    ConFEREnCE
              Thank	You	to	Our	Sponsors                                                       sponsors

 Bronze
                  Expedia® Corporate Travel revolutionized the way businesses plan, book and manage travel.
                  Now, as the world’s number one online travel service, Expedia® Corporate Travel continues to
                  develop industry-leading technology backed by customer service support to create a single-
                  source travel management solution. In addition to dramatic cost savings, and best-of-class
                  reporting, Expedia® Corporate Travel customers enjoy some of the highest online adoption
                  rates in the industry.

                  Fastenal Company is a distributor of industrial and construction supplies with a demonstrated
                  record of consistent growth through working toward a common goal of “growth through cus-
                  tomer service.” Fastenal has expanded to become the fastest growing full-line industrial dis-
                  tributor, and is now the largest fastener distributor in the nation.

                  ICG Commerce is a leading Procurement Services Provider focused on helping companies
                  expand the breadth of spend they are managing, continue to build their sourcing effective-
                  ness, ensure compliance and drive continual improvements. Our execution-based, compound
                  experience enables procurement leaders to increase the value and impact they deliver to their
                  enterprises.

                  Perfect Commerce is the largest provider of On-demand Supplier relationship Management
                  (SrM) solutions and provides connectivity to trading partners via The Open Supplier Net-
                  workSM (The OSNSM). The company is the leading On-demand SrM solutions provider
                  with more than 500 clients (101 in the Fortune 500), 200,000 users and 11,500 suppliers.


 À	la	Carte

                  American Express Corporate Services helps mid-sized and large companies manage pur-
                  chases of everyday goods and services, such as office supplies, computer equipment, profes-
                  sional services and travel. The leading commercial card issuer in the u.S., American Express’
                  clients include nearly 70% of Fortune 500 companies, along with tens of thousands of mid-
                  sized companies, which use the company’s Corporate Card and Corporate Purchasing Card
                  programs and Corporate Travel services. More information on expense management tools
                  from Corporate Services can be found at www.americanexpress.com/corporateservices.

                  Puridiom, a leading provider of cutting edge e-Procurement, e-Sourcing and e-Payables solu-
                  tions and services, addresses pain points in the supply chain through the application of inno-
                  vative technologies and processes. For over 23 years, organizations of all sizes within the
                  private and public sectors around the world have relied on Puridiom’s expertise and leader-
                  ship to leverage their investment in technology, guiding them into a more competitive position
                  in today’s global digital economy. By implementing Puridiom, you will control your key spend
                  indicators and fully manage your SCM processes and relationships transforming your pro-
                  curement activity into a resource Savings Solution.

                  Wachovia, the fourth-largest bank holding company in the united States based on assets. We
                  are a diversified financial services company that provides a broad-range of banking, asset
                  management, wealth management, and corporate and investment banking products/services.
                  visit us online at www.wachovia.com/careers. Wachovia is an Equal Opportunity/Affirmative
                  Action Employer committed to workforce diversity.




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                                                                           Continuity of Supply | Future of Supply Management
                                                                                                                                31
ConFEREnCE
          registration
          Three	easy	ways	to	register:                    Spouse/Guest	Registration:                      form. Session seating is on a first-come,
                                                                                                          first-served basis, unless otherwise noted.
          internet: Register via the Internet through     Sunday/Monday/Tuesday lunch, Tuesday
          our Web site at www.ism.ws. Select              breakfast, Tuesday banquet and
          Conferences & Programs and complete             Wednesday brunch.
                                                                                                          Dress:
          your registration form right from your desk.                                                    Workshop sessions: Business casual.
                                                          guests                                $190
          Credit card payment only.                                                                       Banquet: Business attire.
          Fax: 480/752-2299, available 24 hours a         Extra	Meals:                                    Please note: Temperatures in meeting
          day (credit card payment only).                                                                 rooms may vary.
                                                          Admittance into individual meal functions
          Mail: ISM Annual Conference,                    is available for the identified meal events.
          P.O. Box 22160, Tempe, AZ 85285-2160            (One admittance into each of the listed
                                                                                                          Special	Needs:
          (check, money order or credit card payment).    meal functions is already included with         If you have special dietary needs or if you
                                                          each complete Conference registration           require any special services or auxiliary
          Payment	must	accompany		                        package.) Indicate on the registration form     aids in accordance with the Americans With
          registration.                                   if you wish to purchase additional meals.       Disabilities Act, please be sure to check
                                                                                                          the appropriate line on the Conference reg-
          please note: We are unable to accept            sunday lunch                            $40
                                                                                                          istration form. An ISM representative will
          Conference registrations over the phone.        Monday lunch                            $50     contact you to confirm your special needs.
          Please use one of our three easy registra-
                                                          tuesday Breakfast                       $40
          tion methods: Web site, fax or mail.
                                                          tuesday lunch                           $50     Tax	Deduction:
          Important	Registration	Dates:                   tuesday Banquet — A Great value!        $40     The Internal Revenue Service may permit
                                                                                                          an income tax deduction to U.S. residents
                                Member       Nonmember    Wednesday Brunch                        $50
                                                                                                          for expenses (including registration fees,
                                 price          Price
                                                                                                          travel costs, meals and lodging) incurred in
          registrations          $1,079         $1,329    Continuing	Education	Hours:                     pursuit of continuing professional educa-
          postmarked                                      You can earn a maximum of 16 Continuing         tion. Consult your tax advisor for details.
          by 2/23/07                                      Education Hours for your Conference
          registrations          $1,179         $1,429    attendance by attending sessions that are       Photo	Release:
          postmarked                                      designed as educational. A documentation
                                                                                                          From time to time, we use photographs of
          by 4/13/07                                      form will be included in the registration
                                                                                                          participants in our promotional material. By
                                                          packet you receive when you check in at
          Late                   $1,249         $1,499                                                    virtue of your attendance, you agree to the
                                                          ISM Registration.
          registrations                                                                                   use of your likeness in such material.
          postmarked
                                                          Confirmation	Letters:
          after 4/13/07                                                                                   ISM	Cancellation/Refund	Policy:
                                                          Registration confirmation letters are sent
          CAPPO members receive ISM member                                                                Notification of your cancellation must be in
                                                          via e-mail to the address listed on your
          pricing: Please provide proof of membership.                                                    writing. Cancellations received up to the day
                                                          registration form.
          The complete Conference registration                                                            prior to the program are subject to a $100
          package includes: 9 educational sessions,                                                       cancellation charge. No refunds are given
                                                          Discounts:                                      once the program has begun. Registrants
          Sunday, Monday and Tuesday keynote
                                                          pre-Conference seminar discount:                who fail to attend a program are not entitled
          addresses, Economic Panel, Sunday,
                                                          Individuals registering for the complete        to a refund. ISM must be contacted within
          Monday and Tuesday lunch, Tuesday
                                                          four-day Conference registration package        30 days of the program completion in order
          breakfast and banquet, Wednesday
                                                          and a two or three-day pre-Conference           for a refund to be considered. ISM reserves
          brunch, all general sessions and entrance
                                                          seminar may deduct $100 from the                the right to substitute speakers. If the pro-
          into the Exhibit Hall. In addition, you may
                                                          Conference registration fee.                    gram is not held for any reason, ISM’s lia-
          attend the Roundtable sessions and you
          are invited to submit your résumé and par-      team discount:                                  bility is limited to the program fee.
          ticipate in the Conference Career Center.       Register three or more people at one time       Program subject to change. Check your
                                                          for the complete Conference registration        confirmation letter for schedule verification.
          One-Day	Conference	Registration:                package (registrations must be sent
                                                          together in the same envelope) and deduct        it’s a Membership Jackpot!
          Includes all Conference events scheduled                                                         New for 2007 – Receive a one-year
                                                          $100 per registration. By mail or fax only;
          for that day: educational sessions, meals                                                        ISM Membership* with your nonmember
                                                          not available online.
          and entrance into the Exhibit Hall.                                                              Conference registration fee, a subscrip-
                                                          Only one discount option allowed per reg-
                                Member       Nonmember                                                     tion to Inside Supply Management ® mag-
                                                          istration form. One-day Conference regis-        azine, unlimited access to the ISM Web
                                 price          Price
                                                          trations do not qualify for discounts.           site, discounts on products and services
          sunday                  $300           $360
                                                                                                           — all benefits enjoyed by ISM members.
          Monday                  $405           $485     Session	Selection	and	Seating:                   * Pending completion and approval of appli-
          tuesday                 $495           $595     Your session selections help us assign             cation. Direct membership only. $180 USD
          Wednesday               $300           $360     meeting room space for each educational            value. Individual must meet ISM qualifica-
                                                          session. This allows us to project which ses-      tions for membership. Want to join a local
          (Discount offers do not apply to One-Day                                                           ISM affiliate? Your local ISM affiliate is a rich
                                                          sions are in demand, but it does not guar-
          or Spouse/Guest registrations.)                                                                    resource for networking, education and pro-
                                                          antee your seating. If you change your mind,
                                                          you may attend a different session than the        fessional development. Call ISM Customer
                                                          one you signed up for on your registration         Service for more information. Additional fees
                                                                                                             may apply for affiliate membership.

     L as V eg as M aY 6-9, 2007
32   Continuity of Supply | Future of Supply Management
                                                                                                                                                 www.ism.ws
                                                                                                                                   ConFEREnCE
                                                                                                                                                    registration
     ISM’S 92nd AnnuAl InTERnATIonAl SuPPly MAnAgEMEnT ConFEREnCE
                                                           MaY 6-9, 2007 Las Vegas
                    PlEASE uSE onE FoRM PER ConFEREnCE ATTEndEE. FoR AddITIonAl CoPIES, THIS FoRM MAy bE duPlICATEd.

     ISM Id Number___________________________________ ISM regular Member ❑                                 Nonmember ❑                CAPPO Member* ❑
     I am registering for: (check all that apply) Pre-Conference Seminar___ Exam___ Conference___

     Preferred Name (for badge)____________________________________ Spouse/Guest Preferred Name (for Guest Program registrants) __________________

     your First Name_______________________________________________________ M.I._________ last Name ________________________________________

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     your Preferred Mailing Address: Home _____              Business _____

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     Business Phone** (__________) _________________________________________ Fax Number** (__________) _______________________________________
                                                      (**For international numbers, please include your country and city codes.)
     Check here ❑ if you require special services or if you have special dietary needs. Check here ❑ if you do not wish to be included on the exhibitors’ mailing list.

                          ConFerenCe Workshop SESSION SElECTION (Please indicate the workshop’s two-letter code.)
        sunday                                        10:40 – 11:40 am ____________              tuesday                                     3:50 – 4:50 pm ______________
        3:45 – 5:15 pm ______________                 2:30 – 3:30 pm ______________              9:00 – 11:45 am BC1 _________               Wednesday
        Monday                                        3:50 – 4:50 pm ______________              10:20 – 11:20 am ____________               8:00 – 9:00 am ______________
        9:00 – 11:45 am PM1 _________                 2:30 – 5:00 pm PM2 __________              2:30 – 5:00 pm BC2 __________
        9:00 – 10:20 am _____________                                                            2:30 – 3:30 pm ______________

      registration                       aLL priCes usd                     MeMBer priCe               nonMeMBer priCe                       iteM priCe             extended
      and Fees                                                           (Circle appropriate fee.)     (Circle appropriate fee.)                                   totaL priCe
      Complete Conference                postmarked by 2/23/07                    $1,079                        $1,329                 receive a one-year
      registration package               postmarked by 4/13/07                    $1,179                        $1,429                 membership with your
                                         after 4/13/07                            $1,249                        $1,499                 nonmember fee
      one-day Conference                 Circle day(s) wanted:                                                                         (One-day registrations
      registration package               sunday                                    $300                          $360                  do not qualify for either
      (Includes listed meals             Monday                                    $405                          $485                  of the discounts listed
      for that day.)                     tuesday                                   $495                          $595                  below.)
                                         Wednesday                                 $300                          $360
      spouse/guest program               Includes:                                                                                     (Spouse/guest programs
                                         Monday/Tuesday lunch                                                                          do not qualify for either
                                                                                 Member/Nonmember Spouse/Guest $190
                                         Tuesday Banquet                                                                               of the discounts listed
                                         Wednesday Brunch                                                                              below.)
      additional Meal tickets            Sunday lunch                                                 Number of tickets needed __________ x $40
      (One ticket for each meal          Monday lunch                                                 Number of tickets needed __________ x $50
      is already included in the         Tuesday Breakfast                                            Number of tickets needed __________ x $40
      Complete Conference                Tuesday lunch                                                Number of tickets needed __________ x $50
      registration Package.)             Tuesday Banquet                                              Number of tickets needed __________ x $40
                                         Wednesday Brunch                                             Number of tickets needed __________ x $50
      team discount                      register three or more individuals at the same time.                                          subtract $100 for
      (Conference)                       (registrations must be sent together in the same                                              qualified Conference
                                                                                                       only one discount
                                         envelope.) See page 32 for complete details.                                                  registration.
                                                                                                       option is allowed
      pre-Conference                     deduct $100 when registering for a two or three- day          per registration                subtract $100 from
      seminar discount                   pre-Conference seminar and the complete Conference            form.                           Conference subtotal.
      Program # ____________             registration package. See page 35 for details.

     Method oF paYMent (u.S. Funds Only)                                                                                                 registration totaLs
     BY CheCk                                          BY Credit Card                                                       ConFerenCe
                                                       (Circle one) vISA MasterCard American Express diners Club            suBtotaL

                                                                                                                            pre-ConFerenCe seMinar
     Enclosed is a personal or organization check.                                                                          suBtotaL
     The Check Number is                               Credit Card # _____________________________________________
                                                                                                                            exaM suBtotaL
                                                                                                                            half-price with your complete
     _________________________________                 Expiration date _____ /_____ Amount to Charge _______________        Conference registration or a two or
                                                                                                                            three-day pre-Conference seminar.
     Amount of Check __________________                Name of Cardholder ________________________________________          insert total from page 34.

                                                       Signature __________________________________________________         totaL aMount enCLosed
     isM oFFiCe use onLY
     Approval #:                                                      date Entered:                                         Entered By:
                                                                                                                                                                          SC CF06R

                                                                                                                                                            L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                                                                        Continuity of Supply | Future of Supply Management
                                                                                                                                                                                             33
Ex AM
          registration
                                             Written exaM registration ForM For C.p.M. testing
                        Membership Status:
                              ISM regular Member ❑                         Nonmember ❑                         CAPPO Member ❑                                   ISM Id Number _____________________


                              _________________________________
                        Name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ________________________________________________________________________________________________________________________

                        home address (Confidential exam results are sent to the home address.)
                         _____________________________________________________________________________________________________________________

                                                               ________________ State ___________
                        City ___________________________________                                                                  ______________
                                                                                                _________________ ZIP Code ________

                        Circle the sessions and modules you are registering for (please circle all that apply). please refer to page 29 for exam modules and
                        sessions. you are responsible for ensuring times do not overlap in your scheduling of exams. your session is determined by the module
                        number and the session letter (e.g., Module 1 at 11:30 is 1B or Module 4 at 7:45 is 4A).
                        Wednesday, May 9, Module/Session
                        1A                   1B                  1C                   2A                  2B                   2C
                        3A                   3B                  3C                   4A                  4B                   4C


                        Member Price: uSd $130 per module _______ x $130 = $_____________ CAPPO members receive ISM member pricing.
                        Nonmember Price: uSd $190 per module _______ x $190 = $_____________

                          BE SurE TO COMPlETE THE TOP POrTION OF THE CONFErENCE rEGISTrATION FOrM ANd THE C.P.M. EXAM SuBTOTAl COluMN ON PAGE 33.

                        TOTAl duE FOr THE WrITTEN EXAM rEGISTrATION                                                                                                                            $

                                                                 C.p.M. exaM registration inForMation
                      three Ways to register                                              payment Must accompany                                               Proof of Allied Association membership must
                                                                                          registration                                                         accompany registration form.
                      Fax:            480/752-2299 available 24                                                                                                exam Cancellation policy
                                                                                          Written exam
                                      hours a day (credit card payment
                                                                                          Indicate on the registration form which exam                         If you are unable to attend the exam, a letter
                                      only)
                                                                                          modules you plan to take.                                            requesting a refund must be received by ISM
                      Mail:           ISM C.P.M. Exam                                                                                                          no later than april 9, 2007.
                                                                                          exam date (see page 29 for schedule)
                                      P.O. Box 22160                                                                                                           Any other refund requests (except medical
                                                                                          Wednesday, May 9, 2007
                                      Tempe, AZ 85285-2160                                                                                                     emergencies) will not be honored. Medical
                                                                                          First come, first served. you are not
                                      (check, money order or                                                                                                   emergency refund requests (with documented
                                                                                          guaranteed your registration time.
                                      credit card payment)                                                                                                     proof) will be accepted through the two-week
                                                                                          Check your confirmation notice.
                                                                                                                                                               period after the exam. Exam fees may not be
                      Web site: www.ism.ws                                                exam Fees                                                            transferred from written exam to computer
                                                                                          half-price with complete Conference
                            *register for the complete                                                                                                         exam.
                                                                                          registration
                          Conference or a two or three-
                                                                                          Member               $130 per module
                           day pre-Conference seminar
                         and take one, two or up to three
                                                                                                                            $65 with Conference                                                      Register
                                                                                                                            registration
                          certification exam modules for                                                                                                                                           now! Space is
                                                                                          Nonmember                         $190 per module                                                          limited!
                          half-price. Modules offered on
                                                                                                                            $95 with Conference
                             Wednesday, May 9, 2007.                                                                        registration


                      I acknowledge the confidential nature of the C.P.M. and A.P.P. Examination (the “Exam”) and hereby agree that I will not copy, retain Exam questions or disclose
                      or transmit them in any form to any other person. I certify that I am working toward my C.P.M. and/or A.P.P. designation or taking modules to meet the continuing
                      education requirements for recertification/reaccredidation. I agree that taking the Exam for any other purpose is strictly prohibited. I also acknowledge that the
                      Exam review course instructors are prohibited by ISM from taking exams for the purpose of preparing students to take the Exam and/or for the creation of their
                      course materials. I expressly agree and understand that certification/accreditation may be denied or revoked, or the Exam scores may be invalidated or withheld
                      by the Certification Committee of ISM (the “Committee”) in the event that the Committee determines that (A) an individual has (i) falsified or misrepresented
                      information on the registration form or information provided is in error, including documentation of C.P.M. Points for either recertification, or Lifetime certification;
                      (ii) participated in an unauthorized disclosure of Exam questions, information or materials; (iii) plagiarized questions and/or answers on the Exam; (iv) mailed,
                      received, relayed in any fashion, or used copies of the Exam materials, questions, or answers without authorization from ISM; (v) retained the Exam materials
                      after the examination; (vi) engaged in cheating or other misconduct or unprofessional behavior with respect to taking, administering, or preparation for the Exam;
                      or (vii) failed to adhere to the Principles and Standards of Ethical Supply Management Conduct, or (B) (i) there is a testing irregularity with respect to the Exam;
                      (ii) there is a reason to question the Exam score’s validity; or (iii) that the Exam score was the result of unusual or questionable circumstances.

                      I agree to abide by the ISM Principles and Standards of Ethical Supply Management Conduct, whether or not I am a member of ISM. I grant ISM permission to
                      make any and all inquiries, which are necessary to evaluate my credentials for certification/accreditation, recertification/reaccreditation, or Lifetime certifica-
                                    tion/accreditation and agree to respond to requests for information related to any of the above. I further authorize ISM to publish (via e-mail, web-
                                    site, or print) information about my certification/accreditation and to make any and all inquiries, investigations, or other communications, which may
                           SC       be necessary for the Committee to grant, deny or revoke certification/accreditation, or to invalidate or withhold examination scores. I hereby certify
                         CF07C      that the information submitted on or with this form is true and accurate to the best of my knowledge, and I agree to be bound by the terms and condi-
                                    tions set forth herein and by any and all policies and procedures of ISM applicable to the C.P.M. and/or A.P.P. Program or the Exam as may be
                                    amended from time to time.



                                      Signature _______________________________________________________________________ date ________________________________



     L as V eg as M aY 6-9, 2007
34   Continuity of Supply | Future of Supply Management
                                                                                                                                                                                                                  www.ism.ws
                                                                                                      PRE-ConFEREnCE
                                                                                                                 seMinars
                         Pre-Conference	Seminar	Registration	Information
 advanced negotiation strategies: advanced                        technology: harnessing its power for efficient
 Concepts and techniques for optimizing Value                     supply Management (#4375)
 through negotiations (#4447)                                     May 3-4, 2007
 May 3-5, 2007                                                    USD $1,545/isM Members usd $1,245
 USD $1,745/isM Members usd $1,445
                                                                  how to develop and Manage a supplier
 purchasing and the Law: the Basics You need                      diversity program (#4320)*
 to succeed (#4390)                                               May 4, 2007
 May 3-5, 2007                                                    USD $695/isM Members usd $545
 USD $1,745/isM Members usd $1,445
                                                                  advanced strategies in supplier diversity
 Business Continuity and Contingency planning                     (#4310)*
 (#4470)                                                          May 5, 2007
 May 3-4, 2007                                                    USD $695/isM Members usd $545
 USD $1,545/isM Members usd $1,245
                                                                  all seminars at harrah’s Las Vegas.
 Finance for the supply Management                                3475 Las Vegas Blvd s
 professional (#4515)                                             Las Vegas, nV 89109
 May 3-4, 2007
 USD $1,545/isM Members usd $1,245

*Above pricing represents full cost. Subtract $200 from your total when you register 30 days or more before the program start
date. The Early Bird Discount is not applicable on programs #4310 or #4320.

descriptions of the above seminars found on page 28 or see complete course outlines at
www.ism.ws.

Be sure to FiLL out the top portion oF the ConFerenCe registration ForM
and the pre-ConFerenCe seMinar suBtotaL CoLuMn on page 33.


                       pre-ConFerenCe seMinar registration inForMation
three Ways to register                     discounts                                      isM Cancellation/refund
Fax:      480/752-2299 available 24/7      Individuals registering for a 2-day or 3-day   policy
          (credit card payment only)       pre-Conference seminar and the com-            Notification of your cancellation must be
Mail:     ISM Conference Seminars          plete Conference registration package          in writing. Cancellations received up to
          P.O. Box 22160                   may deduct $100 from the Conference            the day prior to the program are subject
          Tempe, AZ 85285-2160             registration fee. Or register three or         to a $100 cancellation charge. No refunds
          (check, money order or credit    more people at one time, for the same          are given once the program has begun.
          card payment)                    2-day or 3-day pre-Conference seminar          registrants who fail to attend a program
Internet: www.ism.ws                       (registrations must be sent together in        are not entitled to a refund. ISM must be
                                           the same envelope), and deduct $100            contacted within 30 days of the program
payment Must accompany
                                           per registration. Only one discount            completion in order for a refund to be
registration
                                           option allowed per registration form.          considered. ISM reserves the right to sub-
Pre-Conference Seminars                    One-day Conference registrations do            stitute speakers. If the program is not held
Indicate on the registration form which    not qualify for the discount offer.            for any reason, ISM’s liability is limited to
seminar you plan to attend. Fee includes                                                  the program fee.
course materials, refreshment breaks and   Early Bird discount is applicable when you
lunch each day of the seminar.             register 30 days or more before the pro-
                                           gram date. Subtract $200 from your total
Pre-Conference Seminar Hours               when using the Early Bird discount.
day One          8:30 am – 4:30 pm         Early Bird discount not applicable on
last day         8:30 am – 4:00 pm         programs 4310 or 4320.




                                                                                                                 L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                             Continuity of Supply | Future of Supply Management
                                                                                                                                                  35
	
                                                                                                                    HoTEl And
                                                                                                                               traVeL
All	Conference	sessions	take	place	at		                                Official	Airline	Carrier	
Bally’s	Las	Vegas.                                                     American Airlines has been chosen by ISM as the official airline
Bally’s Las Vegas                                                      for this Conference. American provides round trip transporta-
3645 las vegas Blvd S                                                  tion to the meeting city and offers discounts off published
las vegas, Nv 89109                                                    domestic fares. Call American Airlines directly, weekdays at
800/634-3434                                                           800/433-1790 (for u.S. and Canada travel only); refer to
                                                                       Authorization #A9857AA.
The	special	ISM	rate:
May 5, 2007 = $199                                                     Viva	Las	Vegas
May 6-11, 2007 = $139                                                  las vegas, sometimes known as the “entertainment capital of
Be sure to mention ISM to receive the special rate. The ISM            the world,” is famous for its dazzling lights, glittering resorts and
rate is offered until April 2, 2007. rooms sell out quickly so be      gaming fun. Each year, the city entertains millions of pleasure-
sure to reserve your room early.                                       seeking tourists from across the globe. Home to 1.7 million
                                                                       people, the las vegas metropolitan area tops the list as one of
All reservations require a one-night advance deposit. deposits         the fastest growing areas in the united States. rising employ-
are refundable only when cancelled 72 hours prior to arrival.          ment opportunities, new schools, green parks and quiet family
visit the ISM Web site for a link to Bally’s. Or use this quick link   neighborhoods bring nearly 50,000 new residents to the state of
for reservations http://www.ism.ws/Go/?Page=239.                       Nevada each year. From the urban center of a big city to the
Conference registration does not include hotel accommoda-              wide-open spaces of the outlying landscape, there’s always
tions; you are responsible for your own hotel reservations.            something fun to do each day of the week in las vegas. Tem-
las vegas is a popular destination, so please make your hotel          peratures in early May average 85 degrees during the day, 60
reservations early.                                                    degrees at night.

Hospitality	Suites	
Hospitality suites are to have a business aspect in order to            Bon	Appétit
comply with the educational mission of the Conference. Hours            Your complete four-day Conference registration package
of hospitality suites should not conflict with other Conference         includes the following meals:
activities. ISM does not wish to discourage informal gatherings
during periods of time when there are no scheduled Conference           sunday
events. It is intended that such activities, however, not open the      Lunch — Pick up lunch in the Exhibit Hall 11:00 am –
Institute to criticism. Ethical considerations are and will remain      1:00 pm
of prime concern to ISM. For hospitality suite and catering infor-
                                                                        Reception — Join us in the Exhibit Hall 5:00 pm – 7:00 pm
mation at Bally’s las vegas, please email your request to
rachel Fusco at Fuscor@ballyslv.com.                                    Monday
Ground	Transportation	                                                  Lunch — The general luncheon hours are 12:00 pm –
                                                                        1:30 pm; Dessert is in the Exhibit Hall from 1:00 pm –
There are several shuttles available from McCarran Airport,
                                                                        3:00 pm
including Park Place Entertainment (located by baggage car-
ousel #1), at an average cost of $6 each way. Average taxi fare         Reception — Join us in the Exhibit Hall 4:30 pm – 6:30 pm
from McCarran Airport is $15. Please note — Prices are subject
to change.                                                              tuesday
                                                                        Breakfast — 7:45 am – 10:00 am
Car	Rental
In conjunction with American Airlines, Avis rent-A-Car is               Lunch — Lunch is served 11:30 am – 1:00 pm, with
offering great discounts to Conference attendees. Call Avis at          dessert in the Exhibit Hall, 12:30 pm – 2:30 pm
888/754-8878 and refer to AWd Code d006236. Or visit the                Dinner — The J. Shipman Award and Volunteer
ISM Web site for a link to reserve online.                              Appreciation Banquet begins at 6:30 pm. The recipient
                                                                        of the coveted J. Shipman Gold Medal will be announced
                                                                        during the evening’s festivities.

                                                                        don’t miss this special event!
                                                                        Wednesday
                                                                        Brunch — The closing brunch begins at 9:20 am and
                                                                        ends at 11:30 am




                                                                                                                     L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                                 Continuity of Supply | Future of Supply Management
                                                                                                                                                      37
AREA
          attraCtions
          Find out why Nevada welcomes nearly 50,000 new residents each year. Here are some things to do while in Nevada. From
          the urban center of las vegas to the wide-open spaces of the outlying landscape, there’s always something fun to do any day
          of the week. visit www.visitlasvegas.com for a comprehensive list of sights and sounds in the las vegas metropolitan area.
                         The	Roller	Coaster	at	New	York-New	York                   Madame	Tussauds	Interactive	Wax	Attraction
                         3790 S. las vegas Blvd., las vegas, Nv 89109              3355 S. las vegas Blvd., las vegas, Nv 89109
                         702/740-6969                                              702/492-3960
                         800/Ny FOr ME                                             866/80-SHOWS
                         The roller Coaster at New york-New york hotel-            From don King to Julia roberts, Madame Tussauds displays more
                         casino gives the term “express” a whole new               than 100 intricately designed wax replicas of well-known celebri-
                         meaning. It is set over a replica of New york Harbor,     ties from the worlds of film, sports, television and music. Each wax
                         complete with a tugboat and a 150-foot reproduction       figure is so finely detailed, you’ll have a difficult time distinguishing
                         of the Statue of liberty.                                 them from the other guests at Madame Tussauds.
                         www.vegas.com/resorts/nyny/index.html                      www.vegas.com/resorts/venetian/index.html

                         Mandalay	Bay	Shark	Reef                                   The	Eiffel	Tower	Experience




                                                                                                                                                               Photos courtesy of las vegas Convention and visitors Agency and the las vegas News Bureau
                       3950 S. las vegas Blvd., las vegas, Nv 89119                3645 S. las vegas Blvd., las vegas, Nv 89109
                       702/632-7777                                                702/946-7000
                       877/632-7000                                                888/266-5687
          Who would ever think that one would be able to find an oceanic           From the rivets in its beams to its glass elevators, the Eiffel Tower
          wonderland in the middle of the desert? The Shark reef at Man-           replica at Paris las vegas encompasses the same je ne sais quoi
          dalay Bay encompasses nearly 2 million gallons of water and              as its French counterpart. The observation deck, at 460 feet, is the
          reaches depths of 22 feet. One of the largest exhibits of its kind,      perfect spot for viewing the entire las vegas valley.
          the aquarium houses more than 1200 species of aquatic life               www.vegas.com/resorts/paris/index.html
          including sharks, exotic fish, sea turtles and much more.
          www.vegas.com/resorts/mandalaybay/index.html                             Gondola	Ride	at	the	Venetian
                                                                                   3355 S. las vegas Blvd., las vegas, Nv 89109
          MGM	Grand	Lion	Habitat                                                   702/414-4500
          3799 S. las vegas Blvd., las vegas, Nv 89109                             Escape the hustle and bustle of the las vegas Strip with a relaxing
          702/891-1111                                                             gondola ride at the venetian. From the soothing sound of water
          800/646-7787                                                             lapping the sides of the gondola to the eloquent singing of the gon-
          Nestled in the heart of the MGM Grand, the lions of this las             doliers, passengers will feel as if they have truly been transported
          vegas resort are clearly the kings of this neon jungle. Separated        to Italy.
          from the lions by only one and a half inches of glass, visitors can      www.vegas.com/resorts/venetian/index.html
          watch as these majestic creatures feed, play, groom themselves
          and sleep. www.vegas.com/resorts/mgm2/index.html                         Stratosphere	Tower	Observation	Deck
                                                                                   2000 S. las vegas Blvd., las vegas, Nv 89104
          Bellagio	Gallery	of	Fine	Art                                             702/380-7777
          3600 S. las vegas Blvd., las vegas, Nv 89109                             800/99-TOWEr
          702/693-7871                                                             view the city in 360-degree panorama at the Stratosphere Tower.
          877/957-9777                                                             At 1,149 feet, the structure is the tallest freestanding observation
          loaned from museums all over the world, a collection of some of          tower in the united States. A bank of elevators “beam” guests up
          the finest works produced by artists and masters of photography          to the pod at a dizzying 1,800 feet a minute, providing spectators
          are on display. located a the Bellagio Hotel-Casino.                     the best view in las vegas.
          www.vegas.com/resorts/bellagio/index.html                                www.vegas.com/resorts/strato/index.html

          The	Auto	Collections                                                     Lake	Mead	National	Recreation	Area
          3535 S. las vegas Blvd., las vegas, Nv 89109                             For information on tours and other activities call
          702/731-3311                                                             (866) 807-4697.
          800/634-6441                                                             lake Mead is the largest man-made body of
          located on the fifth level of the Imperial Palace Hotel & Casino         water in the united States. located on the Colo-
          self-parking facility, The Auto Collections is home to a rotating dis-   rado river about 15 mi (48 km) southeast of las
          play of more than 300 classic cars including racing cars, muscle         vegas, the lake offers a wealth of year-round
          cars, touring roadsters and many others.                                 outdoor activities. Swimming, fishing, water
          www.vegas.com/resorts/imperialpalace/index.html                          skiing, desert hikes and photography are some
                                                                                   of the main attractions. The lake is also home to
          Guggenheim	Hermitage	Museum                                              thousands of desert plants and animals which
          3355 S. las vegas Blvd., las vegas, Nv 89109                             are adapted to survive in extreme environments.
          702/414-2440                                                             http://shop.vegas.com/tours
          866/484-4849
          One of the most respected museums in the international art com-          Hoover	Dam	Tours	departing	from	Las	Vegas
          munity, the Guggenheim Hermitage Museum at the venetian, houses          For information on tours call 866/218-3427, or 702/260-0796.
          masterpieces that have traveled the world. The Guggenheim’s              Hoover dam, also known as Boulder dam, is located in the Black
          latest exhibit in las vegas explores the artistic relationship between   Canyon of the Colorado river, on the border between Arizona and
          the photographs of robert Mapplethorpe and the classical art             Nevada. Holding back the waters of lake Mead, the dam was
          style of Flemish Mannerist artists.                                      named after President Herbert Hoover, who played an instru-
          www.vegas.com/resorts/venetian/index.html                                mental role in its construction.
                                                                                   www.lasvegasgrandcanyontour.com/hoover_dam_tours.htm
     L as V eg as M aY 6-9, 2007
38   Continuity of Supply | Future of Supply Management
                                                                                                                                                www.ism.ws
                                                                                                             ConFEREnCE
                                                                                                                         eVents


                                                        Don’t Miss
                                               ISM R. Gene Richter Awards for Leadership
                                                 and Innovation in Supply Management


                                      Workshops on Tuesday
    Winners of the Second Annual ISM R. Gene Richter                  will wow you with their success stories. Apply their

  Awards for Leadership and Innovation in Supply                      winning strategies to your organization.

  Management share their winning strategies. Winners                   Workshop details, including times and locations, are

  are announced Monday night. Winners will present                    available Monday after 8:00 p.m. at ISM Conference

  workshops on Tuesday.                                               Registration area and at the Tuesday morning

    Based on innovation and leadership from the                       Business Survey/Economic Outlook Presentation.

  four categories of Process, Technology, People                       If you strive for success, your schedule must include

  and Organization/Structure, these award winners                     at least one of these workshops!




   ATTENTION:	First	Time	                                               Open	Forum,	Supply	
   Conference	Participants                                              Management	Unplugged	
   Sunday May 6, 2007                9:00 – 11:00 am                    Sunday May 6, 2007                     1:00 – 2:00 pm

   navigating and networking at the                                     networking roundtable discussions
   Conference                                                           you asked for it, you got it! Take advantage of this opportunity
   If this is your first Conference, take this opportunity to learn     to explore, discuss and question (or even grumble) with col-
   how to navigate the Conference during this special Sunday            leagues from your industry. you might discover a cost saving
   morning session. Members of the ISM Permanent Conference             idea, a new process or just a sounding board for your current
   Committee (PCC) offer suggestions on how to get the most             challenges. Join facilitators from the PCC and the General
   out of your Conference experience and how to take advan-             Conference Committee and use this open forum to talk about
   tage of the numerous networking opportunities available.             what’s on your mind. This is networking at its most valuable.
   Sponsored by the ISM PCC                                             Sponsored by the ISM PCC
   Sharon L. Hauht, C.P.M.                                               Hosted by: Craig J. Johnson, C.P.M., A.P.P.
   Senior Purchasing Analyst                                                        President and Chief operating officer
   Clark County, Nevada                                                             Musician’s Friend, Inc.
   Member, ISM Permanent Conference Committee                                       Chair, ISM PCC




                                                                                                               L as V eg as M aY 6-9, 2007
www.ism.ws
                                                                                           Continuity of Supply | Future of Supply Management
                                                                                                                                                39
Fun FACTS AbouT
          neVada
                                                                             Contrary to the popular urban myth, no workers
                                                                             were buried in the dam’s concrete.

                                                                       10. The beam of light shining from the top of the
                                                                             luxor hotel in las Vegas, nevada is the most
                                                                             powerful in the world. The equivalent of 40 bil-
                                                                             lion candle power, the beam is visible to air-
                                                                             planes from a distance of 250 miles. The electric
                                                                             bill for the luxor beam is $51 an hour.




                                                                                                                                 Photos courtesy of las vegas Convention and visitors Agency and the las vegas News Bureau
                                                                       11. It would take 288 years for one person to spend
                                                                             one night in every hotel room in las Vegas.

                                                                       12. Shrimp consumption in las Vegas is more than
                                                                             60,000 pounds a day. That’s higher than the
                                                                             rest of the country combined and adds up to 22
          1.       las Vegas has more hotel rooms than any other             million pounds per year.
                   place on earth.
                                                                       13. new casino/resorts typically start remodeling
          2.       Construction worker hardhats were first                   one week after opening.
                   invented specifically for workers on the Hoover
                   dam in 1933.                                        14. According to suppliers, purple is the favorite
                                                                             ink color in daubers used by las Vegas bingo
          3.       las Vegas has the majority of the largest hotels          players.
                   in the world.
                                                                       15. las Vegas has the highest number of unlisted
          4.       The Stratosphere is the tallest, free-standing,           phone numbers of any u.S. city.
                   observation tower in the u.S. and the tallest
                   structure west of the Mississippi River.            1. More than 110,000 marriage licenses are issued
                                                                             in las Vegas each year.
          5.       Hoover dam, the largest single public works
                   project in the history of the united States, con-   17. Fifteen thousand miles of neon tubing make
                   tains 3.25 million cubic yards of concrete, which         nighttime las Vegas one of the most recogniz-
                   is enough to pave a two-lane highway from San             able cityscapes in the world.
                   Francisco to new york. The dam face has been
                   seen in such films as “Viva las Vegas” and          18. It’s illegal to pawn your dentures in las Vegas.
                   “Fools Rush In.”

          .       The longest Morse code telegram ever sent
                   was the nevada state constitution sent from
                   Carson City to Washington, d.C. in 1864. The
                   transmission would have taken several hours.

          7.       nevada is the largest gold-producing state in
                   the nation. It is second in the world behind
                   South Africa.

          8.       The State of nevada first legalized gambling in
                   1931. At that same time, the Hoover dam was
                   being built and the federal government did not
                   want its workers (who earned 50 cents an hour)
                   to be involved with such diversions, so they
                   built the town of boulder City to house the dam
                   workers. To this day, boulder City is the only
                   city in nevada where gambling is illegal.

          9.       Hoover dam is 726 feet tall and 660 feet thick
                   at its base. Enough rock was excavated in its
                   construction to build the great Wall of China.

     L as V eg as M aY 6-9, 2007
40   Continuity of Supply | Future of Supply Management
                                                                                                                    www.ism.ws
Added
      Value


       ISM Membership Central
       Stop by the iSM booth and learn about the many
       resources and benefits available for iSM members.
       Already a member? Come by and find out the latest
       information about certification programs and spe-
       cial initiatives such as the iSM Principles of Social
       Responsibility. Thinking about joining? iSM pro-
       vides a wealth of resources for every supply man-
       agement professional, whether you are just starting
       out or you’re a seasoned executive. Don’t forget —
       your paid nonmember registration fee entitles you
       to a one-year membership in iSM.



                                                        ISM Educational Resource Center
                                                        Supply professionals need the best information available to
                                                        prepare for crucial decisions. That’s why having supply man-
                                                        agement resources at your fingertips is paramount! The iSM
                                                        Educational Resource Center is here to help you succeed.
                                                        When you visit the Resource Center, discover the newest
                                                        professional development materials available and build your
                                                        professional library. Get the latest certification study aids,
                                                        such as the new Supply Management handbook and much
                                                        more. look for a large selection of the hottest supply man-
                                                        agement books — many of the authors are onsite during the
                                                        Conference. This is your opportunity to browse and select
                                                        the best resources for your career. look for our best-sellers
                                                        table and special discounts for Conference attendees. Make
                                                        this iSM bookstore a priority during your Conference experi-
                                                        ence. invest in your success!



                    The Semiannual Forecast
                    leverage economic insight to gain a
                    competitive edge. use the iSM
                    Semiannual Economic Forecast to cast
                    a new light on the volatile economy.
                    Make this session a must-see and find
                    out why renowned economists use the
                    iSM Report On Business ® to make
                    decisions and set policy.




                                                                                                     l aS V eg aS M ay 6-9, 2007
 www.ism.ws
                                                                                 Continuity of Supply | Future of Supply Management
       07
                                Institute for Supply Management™ presents

     20
                        INTERNATIONAL SUPPLY
                             92 N D ANNUAL
           MANAGEMENT CONFERENCE & EDUCATIONAL EXHIBIT
                                                                    L AS VEGAS MAY 6-9, 2007


                    C ut C o s t s                          MALCOLM                                              PAUL A.
                                                            GLADWELL                                             LAUDICINA
                    S av e T im e                           Bestselling Author                                   Managing Officer
                                                            TIME magazine 100 Most                               and Chairman of the Board
                                                            Influential People, 2005                              A.T. Kearney
               D r i v e C h an g e
                                                            Staff writer,
                                                            New Yorker magazine
           F in e -Tu n e S k ill s

         B uil d C o nf i d e n c e
                                                            STANLEY BING                                         DR. BERTICE
  Str e a m lin e P r o c e s s e s
                                                            Business Pundit                                      BERRY
                                                            Fortune Columnist                                    Author
                                                                                                                 Comedienne
 O v e r c o m e C h all e n g e s                                                                               Motivational Speaker


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                                                        Continuit y of Supply
                                                                     Future of Supply M anagement



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