HOTEL RESTAURANT & TOURISM Hospitality & Tourism Management Programme The structure and content of programme The programme should normally take you two years to complete. The two years are made up of a combination of theory and practise. There is theoretical education with an industrial placement period between the first and the second year. The theoretical compulsory part consist of 90 ECTS points. In addition, the electives make up 30 ECTS points. ECTS stands for "European Credit Transfer Points". The education as Service economist qualifies you for the following positions: Conference manager, Kitchen manager, Marketing coordinator, Marketing responsible, Project manager, Front office manager, Restaurant manager 1. Year 1. term September to January Service in an internal perspective + elective 2. term February to July Service in an external perspective + elective + industrial placement 2. Year 3. term August to January Service in a developmental perspective + elective 4. term February to June Service in an action oriented perspective The Programme in Hospitality & Tourism Management has two main groups of subjects: Mandatory subjects that are common to all students and a specialisation stream that is chosen by the students on an individual basis. The mandatory subjects include a range of topics that are relevant to managers in service companies. The subjects take their point of departure in service management theory and include the following: The compulsory part Service in an internal perspective 1. term Methodology, Motivation, Project steering, Study techniques, Service management, Structure and culture, Law, Basic accounting, English Service in a external perspective 2. term Budgeting, Management accounting, Organisation and management, Parameter-mix and positioning, Market analysis, Culture and business, Government, business and international economics, English Service in a developmental perspective 3. term Organisational development, Market and concept development, 2. foreign language, Human resource management Service in an action oriented perspective 4. term Microeconomics, Investments, Financing, Projekt management, Occupational safety and health Quality, Business Plan The specialisation streams allow the students to specialise in a particular sector of the service industry. The areas offered are hotel and restaurant management, tourism management, and service management On the 1st semester students attend mandatory classes within the chosen specialisation stream. The mandatory classes include the following subjects: Hotel and restaurant management The hotel and restaurant industry Front of house Food and beverage Law Tourism management The notion of tourism The history of tourism The tourism industry Distribution in tourism Tourism organisations Trends in tourism Law Service management Product and concept development The role of the consultant Service logistics On the 2nd and the 3rd semester students construct their own specialisation streams based on elective subjects. Each student must select a total of five electives; two of the electives must be related to the specialisation stream that the student originally chose, while the last three electives can be related to the other streams. The electives include: Hotel and restaurant management History of tourism and hospitality A world of wine Sensory evalution of food and beverage Purchasing Yield management Booking systems Tourism management History of tourism and hospitality Yield management Booking systems Events and tourism Sustainable tourism Strategy and innovation Service management Service logistics Branding Service quality E-business E-marketing Project management The mandatory subjects and the specialisation streams are taught in an interdisciplinary fashion. This means that students are expected to use and relate the knowledge gained in one subject when studying other subjects. The interdisciplinary nature of the programme is also reflected in the exams. The exams primarily take the form of projects that require the students to use knowledge and insight from various subject areas. Exams: 1st year: One written project in methodology, which is completed in groups during the 1st semester. One written interdisciplinary project, which is completed in groups during a period of two weeks. 2nd year: One written project relating to the industrial placement, which is completed individually during the placement. One written project in the specialisation stream, which is completed individually during a period of one week. One written interdisciplinary case study, which is completed individually during a 6-hour exam. One dissertation that is completed individually during the 2nd year . Classes are given in groups of approximately 35 - 40 students. Use is made of a range of educational methods, including for example traditional lectures, case studies, workshops, guest lectures, and excursions.