Docstoc

Formax FD 6402-Special 2 Inserter Warranty Service Agreement

Document Sample
Formax FD 6402-Special 2 Inserter Warranty Service Agreement Powered By Docstoc
					http://www.monomachines.com/




                                                                                                                                                           Pressure Sealers • Inserters • Document Folders • Shredders • Joggers • Industrial Bursters • Tabletop Bursters/Cutters • Signers • Letter Openers • Decollators
                                                                    New Equipment 90 Day Warranty
                                                                    and First Year Service

 New Formax Equipment Purchase - 90 Day Factory Warranty
   New Formax equipment purchased includes a full 90 day service warranty during normal business hours of
   9 a.m. - 5 p.m. Monday through Friday, excluding holidays, to cover the following:
       •   On-site installation of the new equipment by a Formax Service Technician.
       •   Training the operators on how to use and maintain the equipment during the installation visit.
       •   Same to next business day service during normal business hours.
       •   Coverage on all parts and labor under normal operating conditions for service calls needed to repair the equipment
           during the 90 days following the installation visit.

 First Year Service Agreement Purchased with the Equipment Purchase
   Formax offers an additional 12 months of service coverage at the time of the original equipment sale. Customers
   who elect to purchase the 12 month service agreement at the time of the equipment purchase will receive:
       • An additional 12 months of coverage beginning 90 days after the on-site installation of the equipment by the Formax
         Technician.
       • One additional operator training session performed by the Technician upon request.
       • Same to next business day service during normal business hours.
       • Parts and labor under normal operating conditions for any service calls needed to repair the equipment during the
         12-month service agreement. This would also cover up to one on-site visit by the technician to make any “operator”
         adjustments. Operator adjustments include any basic adjustments to the equipment and periodic cleaning which
         is explained by the Technician during the installation and training visit.
       • Preventative Maintenance Visits (PM’s) – Two preventative maintenance visits are performed to ensure proper operation
         of the equipment. PM’s include a general overall cleaning of the equipment, technical adjustments and a test-run.*
       • Replacement of all necessary parts excluding wearable items.**

  Continuing Service Coverage
   Customers will have the option to receive service coverage beyond the 90 day warranty or after the first year service agreement
   purchased with the equipment. Any such coverage will be arranged directly between the customer and Formax. Service
   coverage is available either on a per visit charge call basis or through Annual Service Agreements. Please be aware that it is the
   customer’s responsibility to place the equipment under a new Annual Service Agreement prior to the end of the 90 day warranty
   or current Annual Service Agreement. Without a new, signed Annual Service Agreement the equipment and account will
   automatically be placed on a per visit charge call basis.

   Duty Cycle and Approved Applications - As always, it is important to select the proper Formax product based on total monthly volume and
   applications. Only applications approved by Formax prior to the initial equipment sale can be guaranteed to run to your satisfaction.


   * The following products include only one PM per year: FD 100, FD 130, FD 320, FD 340 and FD 450.
   ** Wearable items include, but are not limited to: feed pads, feed tires, wetter brushes, cloth assemblies, cutting blades, ink rolls and etchings.


                                                                                                                                      Formax
                                For More Info                                                                                         New Hampshire, USA
                                                                                                                                      www.formax.com
                                Click Here --->


http://www.monomachines.com/

				
DOCUMENT INFO
Shared By:
Stats:
views:1
posted:8/1/2011
language:
pages:1
Description: Formax FD 6402 Inserter