Aarkstore Enterprise 2010 Leading Providers of Desktop
The global desktop management outsourcing market showed positive
signs in 2010, following a weak performance during 2006–09.
However, the markets aggregate total contract value and number of
contracts in 2010 are yet to cross the 2006 levels.
Features and benefits
* Results of the worlds largest primary research project on customer satisfaction with outsourced
desktop management service provision.
* Analysis of activity by region, industry and service type in the global desktop management
Majority of the respondents in the 2010 Black Book of Outsourcing customer satisfaction survey
were satisfied with the services provided by desktop management outsourcing vendors.
The list of desktop management outsourcing service providers compiled using the 2010 Black
Book of Outsourcing customer satisfaction survey is led by leading players in the IT industry.
Entities and companies in the central/federal governments, manufacturing and technology
industries are major clients for desktop management service providers.
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