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Vietnam _ Singapore

VIEWS: 410 PAGES: 93

									    2008
                                                                      Vietnam
                                                                            &
	
                                                                    Singapore
    The	International	Technology,	Innovation,	and	Leadership	Conference
P    erhaps no region of the world better illustrates the rela-
     tionship between globalization and engineering than Asia.
Vietnam and Singapore are rich case studies of how countries
are using technology as an economic catalyst. Vietnam has an
ambitious goal of becoming a developed economy by 2020,
and Ho Chi Minh City is perhaps the best venue to observe
the challenges of becoming a modern city while preserving
the cultural past. Singapore, which began its aggressive eco-
nomic development plan over thirty years ago, represents the
pinnacle of the modern Asian city, and its developed knowl-
edge economy is the vision to which Vietnam aspires.
4                   Welcome Statement
5    How to Get the Most out of Your Trip
6                    INNOVATE Itinerary
19         Company & Speaker Profiles
33           INNOVATE Advisor Profiles
38      INNOVATE Delegate Information
39                  Vietnam Information
40   Vien Dong Hotel Information & Map
                       HCMC City Guide
41                Singapore Information
42                Excelsior Hotel & Map
                   Singapore City Guide
 / Welcome Statement
 Welcome to INNOVATE 2008! INNOVATE 2008 is a conference for undergraduate and graduate tech-
 nical students that examines the relationship between technology, globalization and leadership in the
 contemporary marketplace. Over the next week, you will see how globalization has transformed com-
 panies, industries, and indeed, even countries.

 What does globalization really mean? That is a question we intend to probe in depth during this confer-
 ence. At a minimum, globalization assumes that people around the planet are more connected to each
 other than in previous eras; information and money flow more quickly than ever before; goods and ser-
 vices produced in one part of the world are increasingly available in all parts of the world; international
 travel is easier and more frequent; and international communication is quicker and more commonplace.
 You will see this in practice during each of our professional visits.

 In this global marketplace, technical graduates must be prepared for work in a culturally diverse environ-
 ment where they will encounter foreign engineers and scientists who define and solve problems differ-
 ently. Here are just a few skills that you will be expected to possess:

 •      Analyze other cultures’ needs, and design products and services to fit those needs;
 •      Understand the business environment of the countries where the company’s products and ser
        vices are made, bought or sold;
 •      Be aware of customs, laws and ways of thinking in other countries;
 •      Be self-confident yet able to listen and learn from people whose value systems are different;
 •      Have a basic command of the necessary social skills and technical language associated with
        international business;
 •      Imagine, forecast, analyze and address the potential of local economies and cultures;
 •      Understand and accept other cultures’ attitudes, behaviors and beliefs without compromising
        his or her own;
 •      Value his or her own cultural heritage while acknowledging its strengths and weaknesses;
 •      Know about other countries’ commercial, technical and cultural developments;
 •      Understand other locals’ environmental issues; and
 •      Contribute to a team in an ethnically diverse and globally distributed environment.
•
                                                        Travel Tips /
    Be culturally sensitive. Take time to learn more about protocol for Vietnam and Singapore.
                                                                                                   
•   Bring an open mind – remember that you will see things that are odd to you or out of your cul
    tural norm. Don’t react immediately, think first.
•   Be aware of social and cultural norms and always dress appropriately.
•   Review Consular Information Sheets for Vietnam & Singapore and be sure you are aware of the
    laws, customs and regulations of our host countries.
•   Complete all of the assigned readings before INNOVATE. These can be accessed in the Re
    sources section of OwlSpace under the INNOVATE Course/Reading Folder
•   Research the companies/organizations that we will be visiting by accessing the Company Re
    ports in the Resources section of OwlSpace.
•   Make sure you take advantage of the access you will have to the international leaders and
    speakers on this trip. Have some questions prepared for speakers before each visit based on
    your prior research.
•   All questions should be clear, concise and spoken loudly enough for the speaker or translator
    to hear.
•   Speak slowly and clearly. Remember that not everyone in the room will be a native English
    speaker and sometimes your questions will need to be translated.
•   Refrain from using US idioms, clichés, or regional expressions when speaking with those from
    other countries. Even if they are English-speakers these US-centric expressions will likely not
    be understood.
•   Be respectful of your fellow delegates and cognizant of the limited time we may have for ques
    tion. Limiting yourself to one question at a time and refraining from multi-part or follow-up ques
    tions will allow equal time for all delegates.
•   Use the travel time on the bus to interact with all INNOVATE delegates not just those from your
    own university or INNOVATE small-group.
•   Begin to think about how INNOVATE will help you expand your network of professional col
    leagues in your field and help to establish your international career.
•   Keep a journal or online blog about your INNOVATE experiences.
•   Don’t forget your sense of adventure and humor. There will be bumps along the way but this is
    all part of the INNOVATE experience.




                                                               BE ON TIME!
                                                                    In Vietnam and Singapore it is consid-
                                                               ered extremely rude to be late to a meet-
                                                               ing or an event. Keep in mind that if you
                                                               oversleep or are just five minutes late for
                                                               a scheduled event this makes 70 people
                                                               late and reflects poorly on the entire IN-
                                                               NOVATE conference. Be respectful of our
                                                               speakers, site visits and your fellow del-
                                                               egates and please be on time!
 / Conference Itinerary
 DRAFT INNOVATE 2008 Conference Itinerary
 March 4, 2008
 Final Itinerary Provided Upon Check-in at Hotel in Vietnam

  Wednesday, March 12, 2008 – US Delegates Only
  Late Afternoon/        Domestic Travel to LAX
  Early Evening          US-based delegates arrange their own domestic flights/travel to LAX for our international flight
                         departure (midnight departure).
                            •	 Upon checking in for your domestic flight ask the agent if they can check your luggage
                                 all the way through to your international flight. Not all airlines will be able to do this but
                                 it is worth asking as this will save you time in LA.
                         International Group Flight Check-in at Singapore Airlines Counter
                             •	 Upon arrival proceed to the international terminal
                             •	 After checking-in for your flight proceed through security to our gate.
                             •	 However, there are limited dining options beyond security so if you have not yet eaten,
                                 and there is enough time, eat dinner before going through security.
                             •	 If you have special dietary needs, seat requests or other issues pertaining to your ticket
                                 you must call Singapore Airlines directly at (800) 742-3333. Provide your first & last
                                 name & the E-ticket number when you call. E-ticket numbers may differ but the itinerary
                                 will be the same for all travelers unless noted below.
                             •	 Cheryl Matherly: JN3GD8
                             •	 Marcus Lowther: LH28UU
                             •	 All Other Travelers on Group Int’l Flight: L3ANDH
                             •	 Traveler’s with Separate Itineraries: 1) Sarah Phillips (KBIL34), 2) Lily Banerjee &
                                 Derek Ruths (KBH6IL)
  Thursday, March 13, 2008 – US Delegates Only
  12:20 A.M              International Group Flight Departs on Singapore Airlines Flight SQ27
                             •	 Contact airline for any special dietary needs or seat requests
                             •	 Due to the class of ticket you will not earn frequent flier miles for the group international
                                 flight
  Travel                 Lose one day as we cross the International Date Line
  Friday, March 14, 2008
  11:50 AM               International Group Flights Arrives Singapore
                             •	 Layover in Singapore. See http://www.changi.airport.com.sg/ for Singapore Airport
                                 amenities.
  2:35 PM (14:35)        International Group Flight Departs on Singapore Airlines Flight SQ178
  3:40 PM (15:40)        International Group Flight Arrives Ho Chi Min City
                             •	 Collect baggage & clear customs
                             •	 Bus transfer to the hotel will be provided.
                             •	 International delegates arriving at the same time may also join the bus transfer to the
                                 hotel
                             •	 Board buses by your INNOVATE small-groups.
                             •	 Bus 1: Groups 1, 2 & 3
                             •	 Bus 2: Groups 4, 5 & 6




           Itinerary subject to change and updates will be provided in the Daily Advisor Overview each morning.
5:00 – 7:00 PM
                           Conference Itinerary /
                    Hotel Check-in to the Vien Dong Hotel &                 Location: 275A Pham Ngu Lao St.,
                                                                                                                    
                    INNOVATE Conference Registration                        District 1, Ho Chi Minh City, Tel. (84.8)
                       •	 www.viendonghotel.benthanhtourist.com             836 8491/920 7087
                       •	 International delegates may being check-in
                           anytime after 2:00 pm (14:00) by giving your
                           name to the front desk
                       •	 Collect room keys, nametags, conference
                           guides, INNOVATE shirts & related
                           information at table in lobby
                       •	 Free ADSL in your room & Wi-Fi in Lobby
7:00 – 9:00 PM      INNOVATE Casual Welcome Dinner                          Location: SH Garden Restaurant, Hem
                       •	 Meet in Lobby for Bus Transport to                143 Hai Ba Trung – Q1, Tel. 823566
                          Restaurant (board same buses as before)
                       •	 On-Site Orientation
                       •	 Review Conference Itinerary & Overview of
                       •	 Introduction to Home-stay Dinner Family
Saturday, March 15, 2008 – Cultural Tours & Service Projects
6:30 – 7:45 AM      Breakfast at Hotel for Delegates Staying at Vien        Attire: Casual dress w/ slip-on shoes
                    Dong                                                    that can be easily taken off. Pair of
                                                                            socks to wear indoors.
8:00 – 11:30 AM     Ho Chi Minh City Tour (Board by Small-Groups)           Bus 1: Small Groups 1 & 2
                       •	 War Remnants Museum                               Bus 2: Small Groups 3 & 4
                       •	 Reunification Palace                              Bus 3: Small Groups 5 & 6
                       •	 Major Architectural Sites
11:30 – 1:30 PM     Sesame Restaurant for Culinary Training to              Location: 153 Xo Viet Nghe Tinh,
                    Indigent Youth                                          Ward 17, Binh Thanh District, HCMC,
                        •	 Tour of Sesame Culinary Arts School              Tel. 0989 765 472
                        •	 Introduction & Overview, Director (Translation
                           Required)
                        •	 Lunch
1:30 – 5:00 PM      NGO/Non-Profit Visits & Service Projects (Human Capacity)
                      •	 Delegates will divide up into small vans for transportation to service projects
                      •	 Each delegate will be asked to make a donation of $25 to provide them with funding for
                          necessary supplies & expenses
                      •	 You must go on the project that you have previously signed up for
                    SOZO: www.sozocentre.com                                SOZO Location: 176 Bui Vien, Q1,
                       •	 Introduction & Overview                           TP.HCMC, Tel. 098 972 2486
                       •	 Tour of Facilities
                       •	 Activity: Delegates will take children            Dan Sen Water Park Location: Lac
                          swimming at the Dan Sen Water Park                Long Quan St., P.3, Q.11 (about a 20-
                       •	 Bring swim suit/trunk, towel, water shoes, etc.   30 minute bus ride)
                          Shorts are okay.
                       •	 $25 donation will cover entrance fee for
                          children to water park & purchase of basic
                          supplies & toiletries for the school
 / Conference Itinerary
                     May 15 School                                            Location: Truong 15/1, 245 Nguyen
                        •	 2 – 2:30: Orientation, Tour, and Q&A Session       Trai, District 1
                        •	 2:30 – 3:30: Games with 30 children (grades
                            6 – 9). INNOVATE delegates organize & are         Attire: Should be long, thin pants or
                            in charge.                                        shorts that go over the knee.
                        •	 3:30 – 4:30: Vietnamese Cooking Competition
                            with children
                        •	 4:30 – 5:30: Wrap-up & Farewell
                        •	 $25 donation will go towards medicines for
                            the orphanage clinic
                     Education Fund for Development – Thanh Dat               Location: Thanh Dat Shelter for
                     Shelter for Disabled Children                            Disabled Children, 2/1 Tam Đông
                        •	 Overview/Q & A with Director                       Hamlet, Thới Tam Thôn Commune,
                        •	 Tour of Shelter                                    Hóc Môn Dist, Hochiminh City
                        •	 Craft Projects with Children
                        •	 Attire should be long, thin pants or shorts that
                             go over the knee.
                        •	 $25 Donation will go towards support of
                             shelter and craft materials for children
                     Education Fund for Development – Hy Vong                 Location: C33, Zone 26, Ward 17, Go
                     Centre for Disabled Children                             Vap Dist, Hochiminh City
                        •	 Overview/Q & A with Director
                        •	 Tour of Shelter
                        •	 Craft Projects with Children
                        •	 Attire should be long, thin pants or shorts that
                            go over the knee.
                        •	 $25 Donation will go towards support of
                            shelter and craft materials for children
                     Dieu Giac Buddhist Orphan House District 2               Location: 6/10 Tran Nao, Binh
                     Temple Orphanage (Two Groups)                            An Ward, District 2, HCMC, Tel.
                        •	 1:30 – 2:00 Introduction & Overview                08.7400530
                        •	 2:00 – 2:30 Tour & Q&A with Monks
                        •	 2:30 – Play traditional festival games with
                            children
                        •	 4:00 – Closing Celebration with traditional
                            food
                        •	 4:30 – Official Farewell by Monks &
                            INNOVATE group should thank the temple
                            and present the donation in a sealed
                            envelope
                        •	 5:15 – Return to Hotel
                        •	 $25 donation will go towards medicines for
                            the orphanage clinic
                        •	 Attire should be long, thin pants or shorts that
                            go over the knee. Long skirts also okay.
  6:30 – 10:00 PM    Vietnamese Home-Stay Dinner for Small Groups 1 & 6
                         •	 Meet in lobby for transportation
                         •	 Casual attire with slip-on shoes that can be easily taken off and an extra pair of socks
                             to wear indoors
                     Free – Dinner on Your Own for those not in Groups 1 & 6




       Itinerary subject to change and updates will be provided in the Daily Advisor Overview each morning.
                            Conference Itinerary /
Sunday, March 16 2008 – Cultural Tours & Opening Dinner
                                                                                                                  
6:30 – 7:45 AM     Breakfast at Hotel for Delegates Staying at Vien       Attire: Casual attire with slip-on shoes
                   Dong                                                   that can be easily taken off and an
                                                                          extra pair of socks to wear in temples
                                                                          or indoors
8:00 – 5:00 PM     Cultural Tour Day Trips
                       •	 Delegates should board buses by trip. You must go on the trip that you signed up for.
                       •	 We recommend that you bring insect repellent & sunscreen to reapply as needed
                          throughout the day.
                   Option 1: Mekong Delta Tour
                      •	 Fruit Plantation with Tastings
                      •	 Mekong River Cruise
                      •	 Temple Visit & Walking Tour of Neighborhoods
                      •	 Boat Market & Island Stop-offs
                      •	 Lunch included though you may need between USD $5 - $10 for snacks & personal
                          spending money for souvenirs
                      •	 Hat, sunglasses, camera, and long pants/shorts/skirt are recommended
                   Option 2: Cuchi Tunnels & Caodai Temple Tour
                      •	 Chu Chi Temples
                      •	 Cao Dai Temple
                      •	 Wildlife Protection Area
                      •	 Lunch included though you may need between USD $5 - $10 for snacks & personal
                          spending money for souvenirs
                      •	 This is more active tour and it will be hot in the jungle. You do not have to crawl
                          through the tunnels but if you do be aware that some are quite small.
                      •	 Hat, sunglasses, camera, and long pants/shorts/skirt are recommended
5:00 PM            Return to Hotel & Change for Dinner                    Attire: Business Formal
7:00 – 10:00 PM    INNOVATE Opening Dinner                                Location: Vien Dong Hotel
                   Theme: Vietnam’s Role in the Global Economy


                       •	   Welcome & Introduction - Cheryl Matherly, University of Tulsa
                       •	   Speaker Introduction – Clarence Wardell, Georgia Tech
                       •	   Keynote Address - Fred Burke, Managing Director, Baker & McKenzie
                       •	   Student Delegation Introductions by University
                              University of Tulsa
                              University of Pittsburgh
                              Keio University
                              Rice University
                              GA Institute of Technology
                              National University of Singapore
                              North Carolina State University & IAESTE US
                              Vietnamese Students
10 / Conference Itinerary
  Monday, March 17, 2008 – Company Site Visits
  6:30 – 7:45         Breakfast at Hotel for Delegates Staying at Vien       Attire: Business Casual
                      Dong
  8:00 – 8:30 AM      INNOVATE Advisor Daily Overview – Larry                Location: Vien Dong Hotel, Top Floor
                      Shuman, University of Pittsburgh
  8:30 – 9:30 AM      Briefing: Business Environment in Vietnam
                          •	 Speaker Introduction – Joanna Cummings,
                              Rice University
                          •	 Speaker, William Marschek, Principal officer,
                              US Commerce Dept
                      Theme: Technology as an economic driver, creating
                      an environment for enterprise
  9:30 – 11:30 AM     Panel Session: Enterprise & Business
                      Development in Vietnam
                      Theme: Technology as an economic driver, creating
                      an environment for enterprise
                          •	 Speaker Introduction – Gowtam Atthipalli,
                              University of Pittsburgh
                          •	 Panel Chair: Dr. Nguyen Thanh Nhon,
                              Director of Project Development Committee,
                              Young Entrepreneur Association, Ho Chi Minh
                              City
                          •	 Panel Member: Ms. Nguyen Thi My Dung,
                              CEO of Artglass
                          •	 Panel Member: Ms. Nguyen Thi Thuy Hang,
                              Director, Red Pearl Trading, Gift Services
                          •	 Additional speakers TBA
  11:30 – 12:30 PM    Board Buses for Transport to Lunch – Pay on your       Location: – Pho 2000 (near hotel)
                      Own – Estimated cost USD $5/person
  12:30 PM            Buses Depart Pho 2000 for Site Visits                  Bus 1: Groups 1, 2 & 3
                                                                             Bus 2: Groups: 4, 5, & 6
  1:30 – 3:30 PM      Glass Egg Digital Media                                Location: Glass Egg offices
                      Theme: Technology as an economic driver, creating      E-town, 7th Fl. 364 Cong Hoa St., Tel.
                      an environment for enterprise                          848 8109 018
                          •	 Tour of Facilities
                          •	 Speaker Introduction – Lily Banerjee, Rice
                              University
                          •	 Phil Tran, General Director
                          •	 Steve Reid, CFO
                          •	 Charles Speyer, Executive Producer
                          •	 Nguyen Hoai Nam, Chief Technical Officer
                          •	 Q & A Session
  3:30 PM             Buses Depart




        Itinerary subject to change and updates will be provided in the Daily Advisor Overview each morning.
4:30 – 6:00 PM
                  Conference Itinerary /
                   Phu My Hung Corporation
                                                                                                   11
                                                                              Location: Phu My Hung, Lawrence
                   Theme: Vietnam’s role in the global economy                S. Ting Building, 801 Nguyen Van
                      •	 Speaker Introduction: Katarina Haukaas,              Linh Parkway, Tan Phu Ward,
                          University of Tulsa                                 District 7, Ho Chi Minh City,
                      •	 Briefing & Overview: Alpha Chen, International       Vietnam
                          Marketing Director, Phu My Hung Corp.               Tel: +84 8 411 9999
                      •	 City Tour on Buses

6:00 PM            Buses Return to Hotel
7:00 – 10:00 PM    Vietnamese Home-Stay Dinner for Small-Groups 2 & 5
                       •	 Meet in lobby for transportation
                   Free – Dinner on Your Own for those not in Groups 2 & 5
Tuesday, March 18, 2008 – Company Site Visits
6:30 – 7:15 AM     Breakfast at Hotel for Delegates Staying at Vien Dong      Attire: Business Casual
7:30 – 8:00 AM     INNOVATE Advisor Daily Overview – Norah Josefchuk,         Location: Vien Dong Hotel
                   University of Tulsa
8:00 AM            Buses Depart Hotel (Board by Small Groups)                 Bus 1: Groups 1, 3, & 5
                                                                              Bus 2: Groups 2, 4, & 6
9:00 – 11:30 AM    VSIP/ II-VI Vietnam                                        Location:
                   Theme: Technology as an economic driver, creating an       Vietnam Singapore Industrial Park
                   environment for enterprise                                 No 36 VSIP Street 4
                       •	 Speaker Introduction – Grace Ng, Rice University    Thuan An – Binh Duong, Tel. # 84
                       •	 Briefing: Anthony Tan, Deputy director of Vietnam   908333652
                            Singapore Industrial Park
                       •	 Briefing: David Baker, Manager Manufacturing
                            Operations, NIR Optics, II-VI
                       •	 Tour of VSIP
                       •	 Tour of II-VI
                       •	 Return to meeting room for Q&A
11:30 AM           Buses Depart
12:00 – 1:00 PM    Buffet Lunch at Vien Dong Hotel – Pay Individually – 15,000 VN Dong per person ($6 USD)
                   – Proceed directly to lecture room when done eating
1:00 – 2:00 PM     Microfinance in Vietnam                                    Location: Vien Dong Hotel, Room
                   Theme: Issues affecting human capacity                     TBA
                      •	 Speaker Introduction – Allen Chen, Rice
                           University
                      •	 “Introduction to Microfinance” – Mr. Nguyen Tan
                           Dat, Deputy Director, Capital Aid Fund for the
                           Poor
                      •	 After presentation those who are going on the
                           CEP Bureau Tours will meet in the lobby
2:00 – 5:00 PM     Group 1: Tour of Capital Aid Fund Bureaus                  Location: 14C Cach Mang Thang
                      •	 Up to 30 Participants in 3 small vans                Tam, District 1.
                      •	 Travel to CEP’s Main office
                      •	 Vans divide up for Bureau Tours with a CEP Tour
                          Guide in each van
                            Van 1: CEP District 8 branch (769 Pham The Hien, Phuong 4, District 8)
                            Van 2: CEP Binh Thanh branch (290 No Trang Long, Phuong 12, Binh Thanh District)
                            Van 3: Stay at CEP Main Office and visit Ben Nghe Branch and then on to District 4
12 / Conference Itinerary
  2:00 – 3:30 PM     Group 2: Panel Session – “Education                       Location: Vien Dong Hotel, Top Floor
                     Development in Vietnam”
                     Theme: Issues affecting human capacity
                        •	 Speaker Introductions – Christin Foley,
                            University of Tulsa
                        •	 Dr. Ho Thanh Phong, Assoc. Professor, Vice
                            Rector for Academic, International University,
                            Vietnam National University (HCMC) & Vice
                            President, Saigon Hi-Tech Park, HCMC,
                            Vietnam
                        •	 (TBD) Ms. Lan Nguyen, Industrial Engineer,
                            Intel Products Vietnam
                        •	 (TBA) VEF Vietnam Panelist
  3:30 – 5:00 PM     Group 2: Critical Issues Affecting Vietnam’s
                     Growth
                     Theme: Vietnam’s role in the global economy
                        •	 Speaker Introduction – Juan Riofrio, Virginia
                            Tech
                        •	 Speaker - Tran Ngoc Chau, Editor, Saigon
                            Times
  7:00 – 10:00 PM    Vietnamese Home-Stay Dinner for Small-Groups 3 & 6
                         •	 Meet in lobby for transportation
                     Free – Dinner on Your Own for those not in Groups 3 & 6
  Evening            Settle Individual Charges for your Hotel Room
                         •	 To facilitate a speedy check-out tomorrow morning we ask that all delegates settle any
                              individual charges on your room bill tonight. These may include any phone, internet,
                              movie, laundry, room service or other related charges. These costs are not covered by
                              INNOVATE and are the responsibility of the individual delegate. Be sure to return any
                              plug adapters/convertors, irons, hair dryers or other amenities you may have borrowed
                              from the front desk.
  Wednesday, March 19, 2008 – Travel to Singapore
  6:30 – 8:15 AM     Breakfast & Hotel Check-out                               Attire: Business Casual
                        •	 All delegates must check-out of their hotel
                            rooms no later than 8:30 AM. Buses leave
                            promptly at 8:30. Do not be late.
  8:30 AM            Buses Depart for Airport                                  Bus 1: Groups 1, 2 & 3
                        •	 International delegates may join the bus            Bus 2: Groups 4, 5, & 6
                           transfer or travel to the airport on their own
  11:50 AM           International Group Flight Departs Singapore Airlines Flight SQ 171
  2:50 PM (14:50)    International Group Flight Arrives Singapore
                         •	   Collect baggage & clear customs
                         •	   Board buses immediately for transportation to site visits
                         •	   International delegates arriving at the same time may also join the bus transfer to the
                              hotel
                         •	   Board buses by your INNOVATE small-groups.
                                  •	   Bus 1: Groups 1, 2 & 3
                                  •	   Bus 2: Groups 4, 5 & 6




       Itinerary subject to change and updates will be provided in the Daily Advisor Overview each morning.
3:30 PM
                 Conference Itinerary /
                   Buses Depart Airport
                                                                                                      13
                      •	 International delegates & advisor must meet us at the airport to board buses for
                          transportation to site visit
4:00 PM            II-VI Singapore                                        Location:
                   Theme: Technology as an economic driver, creating      Blk 5012 Tech Place II
                   an environment for enterprise                          04-07 & 05-07/12
                        •	 Prior to arrival you must sign release form    Ang Mo Kio Ave. 5, Tel. #
                            with a photocopy of the photograph page       06564818215 x. 18108
                            of your passport attached. You will not be
                            allowed to enter the facility without this    NO PHOTOS OR VIDEO ALLOWED.
                            document completed.                           LEAVE CAMERAS ON BUSES!
                        •	 Break into Two Groups for Facility Tour by
                            Small-Group
                        •	 Speaker Introduction – Scott McIsaac, Rice
                            University
                        •	 Briefing: II-VI Singapore – Speaker, Ms.
                            Sieow Sok Peng , Director of IR Business
6:00 PM            Buses Depart for Hotel
6:00 – 7:00 PM     Hotel Check-in at Peninsula Excelsior Hotel            Location: 5 Coleman St., Singapore,
                      •	 Website: www.ytchotels.com.sg                    178805, Tel. (65) 6337 2200
                      •	 Submit payment of your USD $10 for
                          Thursday’s boxed lunch as you check-in to
                          your small-group advisor
7:30 – 9:30 PM     Casual Singapore Opening Dinner                        Location: Peninsula Excelsior Hotel
                   Theme: Singapore’s role in the global economy
                      •	 “Overview of Business & Technology in
                          Singapore” – INNOVATE Advisor, Patrick
                          Frantz, Barco, Ltd.
Thursday, March 20, 2008 – Company Site Visits
6:30 – 8:00 AM     Breakfast for Delegates Staying at the Hotel           Attire: Business Casual with
                                                                          INNOVATE Polo Shirt
8:15 AM            Buses Depart Hotel (Board by Small Groups)             Bus 1: Groups 1, 3, & 5
                                                                          Bus 2: Groups 2, 4 & 6
8:45 AM            Buses Arrive National University of Singapore (NUS)
1 / Conference Itinerary
  8:50 – 9:00 AM     Welcome, Overview of Day’s Activities                   Location: NUS, University Hall
                        •	 INNOVATE Advisor, Richard Barke, Georgia          Auditorium, Level 2, Lee Kong Chian
                           Institute of Technology                           Wing
                                                                             21 Lower Kent Ridge Road,
  9:00 – 9:30 AM     Presentation on NUS Enterprise
                                                                             Singapore, 119077
                     Theme: Technology as an economic driver, creating
                     an environment for enterprise
                         •	 Speaker Introduction – Daniel
                             O’Shaughnessy, Georgia Tech
                         •	 Dr. Sidney Yee, Deputy Director, NUS
                             Entrepreneurship Centre
                         •	 Associate Professor Wong Poh
                             Kam, Business School and Director,
                             Entrepreneurship Centre, National University
                             of Singapore
  9:30 – 9:40 AM     Official INNOVATE Group Photo
  9:40 – 10:00 AM    Break
                     Panel Session: Entrepreneurship in Singapore
  10:00 – 11:30 AM   Theme: Technology as an economic driver, creating
                     an environment for enterprise
                         •	 Speaker Introductions – Nicholas Dell’Omo,
                             University of Pittsburgh
                         •	 Prof. Casey Chan, Adjunct Prof., Dept. of
                             Orthopedic Surgery & Bioengineering, NUS
                         •	 Zenton Goh, Director & CEO, Cadi Scientific
                         •	 Dr. Lim Jui, Chief Executive Officer, MerlinMD
                             & Bio* One Capital
  11:30 – 12:30 PM   Lunch & then Board Buses by Small-Groups
                        •	 Boxed Lunches will be Provided for $10/
                            person
  12:30 – 1:00 PM    Cruise on Innovation Drive – NUS Enterprise
                     Incubator
                     Theme: Technology as an economic driver, creating
                     an environment for enterprise
                         •	 Tour will end at Cygenics
  1:00 – 2:30 PM     Cygenics – Fomerly CordLife                             Location: CordLife Pte Ltd.
                     Theme: Technology as an economic driver, creating       (Formerly known as Cygenics)
                     an environment for enterprise                           61 Science Park Road
                         •	 Speaker Introduction – Mattan Rojstaczer,        #05-16/18, Singapore Science Park
                             University of Pittsburgh                        III, Singapore 117525
                         •	 Cygenics/CordLife Overview – Speaker TBD         Phone : +65 6295 0080


  2:30 PM            Buses Depart for Biopolis




       Itinerary subject to change and updates will be provided in the Daily Advisor Overview each morning.
2:30 PM
                   Conference Itinerary /
                   Buses Depart for Biopolis
                                                                                                     1
3:00 – 4:30 PM     Introduction to Biotech in Singapore                    Location:
                   Theme: Technology as an economic driver, creating       Aspiration (Theatrette 1), Level 2 M,
                   an environment for enterprise                           30 Biopolis Street, Matrix Building,
                       •	 Speaker Introduction – Jianhao Lu, National      Singapore 138671
                           University of Singapore                         Phone: +65 6478 8605
                       •	 Overview of Biopolis – JTC Corp (20-25 mins)
                       •	 Tour of Biopolis (20 mins)
                       •	 Other Company Speakers/Presentations
                           (TBA)
4:30 – 5:30 PM     Presentation by A*STAR Spin-off Companies:
                   Curio-X Biosystems
                       •	   Speaker Introduction – Amanda Meyer,
                            University of Pittsburgh
                       •	   (TBA) A*STAR Speaker
6:00 PM            Buses Depart for Hotel to Change Clothes
7:15 PM            Buses Depart for Night Safari & Closing Dinner
                          80 Mandai Lake Road Tel: 6269 3411
8:00 – 10:30 PM    INNOVATE Closing Dinner                                 Attire: Business Formal
                   Theme: Singapore’s role in the global economy
                      •	 Welcome & INNOVATE Overview – Cheryl
                          Matherly, University of Tulsa
                      •	 Speaker Introduction – Marcus Lowther,
                          Georgia Tech
                      •	 Keynote Address – Ms. Penny Low, Chairman
                          of the Government Parliamentary Committee
                          for Information, Communication and the Arts
                      •	 INNOVATE Closing Remarks, Cheryl
                          Matherly, University of Tulsa
                      •	 Presentation of INNOVATE Delegate
                          Certifications (official photos will be taken)
10:30 – 12:00 AM   Last Entrance for Singapore Zoo Night Safari


12:00 AM           Buses Depart for Hotel after the Night Safari
1 / Conference Itinerary
  Friday, March 21, 2008 – Singapore Cultural Tours
  6:30 – 8:00         Breakfast for All Delegates Staying at Hotel
  10:00 – ???         Singapore Cultural Walking Tours                          Attire: Casual with Comfortable
                         • You must go on the tour you signed up for            Walking Shoes
                         • Transportation will be via Singapore MRT,
                            buses or walking.
                         • Estimated costs will be �� SD $20 plus
                            spending money for souvenirs/shopping
                         • Meals are not included but you can stop to
                            eat along the way with your group
                         • Bring water and an umbrella in case of rain
                         • Itineraries for all tours will be provided so that
                            when your tour ends you may continue to
                            sight-see on your own
                      Option 1: Chinatown Walking Tour
                         • Walk to Chinatown.
                      Option 2: Little India Walking Tour
                         • Depart from City �all MRT to Little India
                      Option 3: Malaysian Heritage Walking Tour
                         • Depart from City Hall MRT to Bugis
  Late Afternoon      Free Sightseeing
                         • See Walking Tour Itineraries for Suggestions
                         • For those interested Good Friday Mass will be held at the Cathedral of Good Shepherd
                             which is within walking distance of our hotel.
                         • See: http://www.veritas.org.sg/cdir.php?action=disp_chu&value=1
  Evening             Enjoy Your Last Night in Singapore! (But remember we have an early morning departure
                      tomorrow)
                         • Dinner on Your Own
                         • See Singapore City Guide/Tourist Websites for sight-seeing ideas including late
                             night outings including karaoke, dance clubs, movies, late-night shopping and the
                             entertainment districts
                      Settle Individual Charges for your Hotel Room
                      To facilitate a speedy check-out tomorrow morning we ask that all delegates settle any
                      individual charges on your room bill tonight. These may include any phone, internet, movie,
                      laundry, room service or other related charges. These costs are not covered by INNOVATE
                      and are the responsibility of the individual delegate. Be sure to return any plug adapters/
                      convertors, irons, hair dryers or other amenities you may have borrowed from the front desk.




        Itinerary subject to change and updates will be provided in the Daily Advisor Overview each morning.
                 Conference Itinerary /
Saturday, March 22, 2008 – Return Home
                                                                                                      1
5:30 – 6:30 AM     Hotel Check-out for US Delegates
                      • As soon as you have checked out load your luggage on the bus
                      • Board by Small Groups
                      • Bus 1: Groups 1, 2 & 3
                      • Bus 2: Groups 4, 5, & 6
6:30 AM            Buses Depart for Airport
                      • DO NOT BE LATE!!!!
                      • International delegates may join the bus transfer to the airport or travel on their own
7:30 AM            Buses Arrive Singapore Airport & Check-in for International Group Flight to US
9:50 AM            International Group Flight Departs Singapore on Flight SG 12
                   Cross International Date Line – Gain 1 Day
12:25 PM           International Group Flight Arrives LAX
                       • Collect Baggage & Proceed through customs
                       • Proceed to domestic terminals & ticket counters to check-in for your domestic flights
                           home
       Companies & Speakers /
NGO/Non-Profit Site Visits
                                                                                                  1
15 March 2008




SOZO
Website: www.sozocentre.com
       SOZO was established for the purpose of helping poor Vietnamese families break the cycle of debt, find
       employment and have a new start in life. Started in 2004, SOZO began with a small steel oven cart, bought
       by American students Rachel Lutz, Tracy Tuning, Cindy Zuspan, and Max Raabe for Vietnamese friends,
       one of whom was in debt and in need of a way to make a living. Baking American style goods such as
       chocolate chip cookies, banana muffins, and cinnamon rolls, SOZO began employing many Vietnamese
       street children who were barely scraping by. In April 2005, SOZO opened a shop and now employs eight
       Vietnamese youths. Each of SOZO’s full time employees attends English school (with tuition paid by
       SOZO) and is housed at SOZO, with meals included, allowing them to save some of the money they earn
       working in the café.




May 15 School
Website: www.15mayschool.org
       The 15 May School is a school and shelter for former street children and others from one of the poorest
       areas of Ho Chi Minh City. We provide primary and secondary level schooling free of charge for up to 200
       students in the area and shelter for up to 20 children who have nobody to care for them.

       The School receives funding support for its activities from the People’s Committee for District 1. But as
       we do not charge fees our resources are more limited than other schools. And because of the very poor
       families from which our children come, our needs are great. With the generous help of sponsors and
       donors, we have in recent years been able to supplement the basic provisions with a program of broader
       educational and vocational activities.




Education Fund for Development
Website: http://www.educationfordevelopment.org/
       Education for Development (EFD) works with Vietnamese partners to improve and expand their services for
       disadvantaged children. EFD’s role is to assist Vietnamese organizations with the resources and capacity
       to provide effective direct service to disadvantaged children so they can have the opportunity to develop
       themselves to their full potential.
20 / Companies & Speakers
 Dieu Giac Buddhist Orphan House (Temple Orphanage)
 Website: http://orphaned.org/
        The Dieu Giac Temple Orphanage is located in SaiGon- Vietnam, where it shelters and cares for over 120
        abandoned, orphaned or street children. They range from several months to 18 years of age and are of
        different ethnic groups and religious backgrounds. The children of the orphanage are taken care of by a
        group of Buddhist nuns and volunteers. All the children who reach school age, are sent to local school
        like other children. After school hours, the children learn handcrafting such as knitting, embroidering
        and making wooden toys. Our goal is to provide the children with a safe and caring environment which
        lessens their misfortune and gives their lives greater purpose and meaning.



 INNOVATE Opening Dinner
 16 March 2008

 Baker & McKenzie, Vietnam
 http://www.bakernet.com/BakerNet/Locations/Asia%20Pacific/Offices/Vietnam/default.htm




 Frederick Burke, Managing Director
        Frederick Burke has twenty years’ experience in the planning, negotiation and operation of foreign invested
        projects as well as in the related issues of securities law, finance, construction, taxation, regulatory compliance,
        labor, intellectual property and technology transfer. With offices in Ho Chi Minh City and Hanoi, Baker &
        McKenzie was one of the first international law firms to establish representative offices in the country.
        The firm’s offices in Vietnam provide on-the-ground liaison and support services to clients interested in
        investigating, negotiating, and implementing projects in the country.



 Briefing: Business Environment in Vietnam
 17 March 2008

 William Marschek, Principal officer, US Commerce Dept.
        William Marshak is Principal Commercial Officer at the U.S. Consulate General in Ho Chi Minh City,
        Vietnam. Prior to this assignment, he served as Deputy Chief of the Commercial Section of the American
        Institute in Taiwan in Taipei following one and a half years as Chief of the Commercial Section of the
        AIT Kaohsiung Branch Office. Before Taiwan, Mr. Marshak established and served as Director of the
        U.S. Export Assistance Center in Tacoma, Washington, and as Commercial Officer at the U.S. Consulate
        General in Shanghai, China. Prior to joining the U.S. Department of Commerce, Mr. Marshak pursued a
       Companies & Speakers /                                                                        21
       career in international agriculture, serving as general manager of the Beijing Poultry Breeding Company
       and as Director of Asian Marketing for Betco, Inc., a U.S. supplier of agricultural buildings and equipment.
       Mr. Marshak was raised in Pennsylvania and is a long-term resident of Washington State. He holds a B.A.
       from the University of Pennsylvania, an M.A. in Chinese from the University of Washington in Seattle, and
       an MBA from the University of Washington.



Panel Session: Enterprise & Business Development in Vietnam
17 March 2008
Organized by: HCMC Young Businessperson’s Association

Panel Chair - Dr. Nguyen Thanh Nhon, Director of Project Development Committee, Young
Entrepreneur
Association, Ho Chi Minh City
       PhD. Nhon is Director of Project Development Committee, Young Entrepreneur Association, Ho Chi Minh
       City. From 1994 to 1997 he was Conuntry manager of JGC Corporation, a leading global engineering
       company with many successful projects in Vietnam such as BP Lubricant and LPG Plant, Shell lubricant
       Plant in Ho Chi Minh City and Shell LPG Plant, Caltex Bitumen Plant in Haiphong City. In 1997 He found
       Nhon Corporation, specialized in Energy and back up power system technology. Iin 2001, He found Found
       Viet Sun Informatics Technology Co. specialized in business solution software, E. Business., this company
       100% owned by Nhon Corporation. In 2003, He found Nhon Bio. Technology Co. specialized in Mushroom
       cultivation and R&D about Mushroom and making healthy food from Mushroom. The company also 100%
       owned by Nhon Corporation. He is a PhD. in Economic of Southern California University, USA. He also
       holds a BA on Economic from Economic University of Ho Chi Minh and 2nd Bachelor in Foreign language
       from Hanoi Foreign Language University




Panel Member - Ms. Nguyen Thi My Dung, CEO of Artglass
Website: http://www.artglass.com.vn/Index.aspx
       Mrs. Dung is one of two co-founders of Artglass brand name since 1994, Current, Artglass is the leader
       in Art-glass industry in Vietnam. Beginning as a small workshop with only 2 designers and 4 workers.
       Today, Artglass Joint Stock Company have a factory in Dong An Industry Zone, two big showroom at
       Ho Chi Minh City and Ha Noi. Artglass and Crystal House are two brand name owned by Artglass J.S.,
       in which Artglass is the brand name of high-grade art-glass products and Crystal House is the brand
       name of other products such as Crystal, Trophies, Award & gift, and gift ware. After graduating from
       University of Pedagogy, the Social Sciences. Together with another co-founder, she went into career in
       business with a fresh, new and unprecedented business idea. To complete mission as a manager, She
       has continually pursued in studying career in University of Economics and participating in many marketing
       and management training courses. With a Social Sciences background, she have applied to develop and
       manage company in the business of Artglass. Today, Most of Artglass’s products have presented in many
22 / Companies & Speakers
        projects in Vietnam as well as export to US market where the Tiffany, an excellent reputation in art-glass
        originates from.




 Panel Member: Ms. Nguyen Thi Thuy Hang, Director, Red Pearl Trading, Gifts Service
        Hang set up the business of gifts and premium four years ago. From the very first step of a business
        starter, she wish to manage her business from a small company to be a successful one. Over the past
        four years, Red Pearl has been a familiar contractor to many corporates and institues in domestic market.
        Red Pearl is preparing for exporting gifts to foreign countries in the near future. More than one year ago,
        Red Pearl also had another member, which is focused on fresh flower, silk flower, flower decoration, and
        collectibles, with the brandname “L’MOUR flowers and collectibles”. Red Pearl’s target is to provide the
        best service




 Panel Member: Huynh Buu Quang, Senior Vice President, Head of Commercial Banking
 of HSBC in Vietnam
        Quang Buu Huynh is currently the Senior Vice President, Head of Commercial Banking for HSBC Vietnam.
        He leads the entire Commercial Banking team which contributes greatly to the bank’s revenue and profits.
        Prior to this, Quang was Manager for Credit Risk Management for Asia Pacific based in Hong Kong. Before
        taking up this position, Quang was Business Development Manager in HSBC Vietnam where he helped
        pioneer one of the first share acquisitions in a local bank. Quang first joined HSBC in Vietnam in 1996
        and rose rapidly to lead the Merchant Acquiring team in expanding HSBC’s merchant network throughout
        the country. He also held concurrent responsibility for heading the Personal Financial Services sales team
        to develop new products for the bank. In 2001, Quang was named head of the Global Payments and
        Cash Management division in Vietnam. Quang has a Bachelor of Economics degree from Economics
        University in Vietnam and a Diploma in Financial Services Management from the The Institute of Financial
        Services, UK. He is a graduate of HSBC’s Global Leadership Program.




 Company Site Visit: Glass Egg Digital Media
 17 March 2008
 Website: http://www.glassegg.com/
      Companies & Speakers /                                                                        23
      Glass Egg Digital Media is a game production and development company that was founded in 1995 by
      Phil Tran, a Vietnamese American, in Ho Chi Minh City, Vietnam (Glass Egg Digital Media). Their team of
      Vietnamese management works with companies to create games and provide related services to leading
      companies in North America, Europe, Asia, and Australia. Glass Egg’s programmers have graduated at
      the top of their classes at the best polytechnic universities in Vietnam. Glass Egg Digital Media provides a
      variety of services such as the production of 3D Art Assets for console games, develops 3D web games,
      and the complete production of mobile phone games.




Phil Tran, General Director (American)
      Phil set up the production studio in Vietnam (previously Morgan Interactive) in 1995. Over the past eleven
      years, he has managed every phase of the facility’s expansion from inception to its current size of 110
      employees. He has overseen the production of more than 17 CD-ROM titles as well as numerous 3D
      TV projects. Prior to coming to Vietnam Phil managed database and graphics applications at Sony
      Corporation, and worked for DS. Pollack & Partners, a French law firm based in Hanoi. He holds a BA
      in Economics from the University of California at Berkeley and attended law school at University of San
      Francisco School of Law. Phil was born in Saigon and immigrated to the United States in 1975. He is fluent
      in Vietnamese.




Steve Reid, CFO (American)
      Steve oversees the financial and business development efforts of the company. He has worked in Vietnam
      for more than ten years and was previously the Marketing Director for a start-up company based in Ho Chi
      Minh City, building the marketing and distribution system from the ground up. Steve brings to Glass Egg
      his experience of managing a start-up in Vietnam as well as extensive experience in strategic development.
      Prior to coming to Vietnam Steve worked as a Management Consultant for McKinsey & Co., based in New
      York and Australia. Steve holds undergraduate degrees from the University of Pennsylvania in Business
      (the Wharton School) and Electrical Engineering, and received his MBA from the Harvard Business School
      in 1992.




Charles Speyer, Executive Producer/COO (American)
      Charles first came to Vietnam in 1994 to study Vietnamese language at the Hanoi Foreign Language
      University. Charles came from the film production industry, where he was a producer and art director.
      He has been part of the Glass Egg team since its incorporation. As Executive Producer, Charles is the
2 / Companies & Speakers
        main client facing contact and represents Glass Egg at industry events around the world. He brings his
        film production experience to the production process at Glass Egg and ensures our clients are satisfied.
        Charles is a graduate of the University of Miami with a BA in Film and a BA in History.




 Nguyen Hoai Nam, Chief Technical Officer (Vietnamese)
        Nam started the 3D studio for Glass Egg (formerly Morgan Interactive) in 1996. Since then he has trained
        over 100 artists and animators in 3D Studio Max and has produced six demos for TV as well as a 3D
        CD-ROM game for the Learning Company. Before heading up our 3D department, Nam was the lead
        programmer on Danny and the Dinosaur, a Fox Interactive title. Nam is a graduate of the prestigious
        Polytechnic University of Vietnam.



 Company Site Visit: Phu My Hung Corporation
 17 March 2008
        The Phu My Hung Corporation (PMH) is a real estate investment company with the primary goal of
        developing a modern and livable city in the heart of Ho Chi Minh City, Vietnam. To realize their goal, the
        PMH created a joint venture between the Central Trading and Development Group (CT&D), and Taiwanese-
        based company, and Tan Thuan Industrial Company (IPC). With this relationship, they combined a vast
        experience of project development and local political will and know-how. Since its license in May 1993,
        Phu My Hung has invested more than US$260 million in the Saigon South Urban development, the PMH’s
        flagship project. Saigon South is a mixed residential and commercial development covering over 8000
        acres south of Ho Chi Minh City. The Vietnamese government adopted this plan as its comprehensive
        vision for the future of Ho Chi Minh City and its expansion into the new millennium. Carried out by a
        US architecture company, this urban area is built in harmony with the surrounding areas - dominated
        by green trees, canals, and pools. In its first stage, the development was designed to accommodate
        between 100,000 and 120,000 residents. Just a ten to fifteen minute drive from downtown, Saigon South
        is recognized as the best living area in Vietnam.


 Speaker - Alpha Chen, International Marketing Director, Phu My Hung Corp.
        Responsible for the promotion and development of international ties between Phu My Hung and
        corporations worldwide.



 Industrial Park & Company Site Visit
 18 March 2008

 Vietnam & Singapore Industrial Park
 Website: http://sembcorp.netdns.net/category.cgi?cid=18

        Vietnam Singapore Industrial Park (VSIP) is a world-class industrial park that was initiated by the
        governments of Vietnam and Singapore. Since its official launch in January 1996, VSIP has proven to be
        an attractive destination for multinational companies to establish manufacturing bases, serving both the
       Companies & Speakers /
       domestic as well as export markets.
                                                                                                      2
Speaker – Anthony Tan, Deputy Director of Vietnam/Singapore Industrial Park

II-VI Vietnam
       Established as a manufacturing facility in June of 2005, II-VI in Vietnam is a fairly new addition to II-
       VI incorporated. It services the Near-Infrared Optics division of II-VI and the Marlow subsidiary and
       specifically manufactures standard and custom laser gain materials. They also produce key materials
       and components for solid-state laser systems, which includes wave-plates, polarizers, lenses, prisms, and
       mirrors as well as Ultra-Violet Filters, which are used in military applications for early missile detection.




Speaker – David Baker, Manager Manufacturing Operations, NIR Optics, II-VI Vietnam
       Mr. Baker has been contributing at II-VI Vietnam Co., Ltd. since August of 2005. Transferring from VLOC,
       a II-VI subsidiary located in Palm Harbor, Florida, Mr. Baker has been responsible for managing the initial
       start-up of the NIR Optics manufacturing operations in Vietnam. Mr. Baker experienced his first exposure
       to international travel as a member of the US Navy (1984-88). He entered the field of Laser Optics
       manufacturing in 1988 as an apprentice optician with Ferson Optics in Ocean Springs, Mississippi. Over
       the next several years, while working to expand his knowledge of optical manufacturing methodology,
       he attended classes at Mississippi Gulf Coast College. He left Ferson in 1996 as Engineering Manager.
       From 1996-2000, Mr. Baker held the position of Optical Shop Manager at Brysen Optical in Safety Harbor,
       FL. He joined the II-VI organization in 2000 as a Sr. Manufacturing Specialist with the Optical Fabrication
       group at VLOC. Since joining II-VI Vietnam, his duties have included managing product transfers from II-VI
       facilities in both the US and China, equipment transfers and set-up, technical training of the Vietnamese
       work-force, and managing overall operations of the Near Infrared Optics (NIR) department.



Working Luncheon: Microfinance in Vietnam
18 March 2008
Capital Aid Fund for The Employment of The Poor (CEP)
Website: http://www.cep.org.vn/




Speaker - Van Nguyen, Capital Aid Fund for the Poor
       CEP is a not-for-profit microfinance institution that has a social mission to reduce poverty in Vietnam. CEP
       has provided microfinance services to the poor in Ho Chi Minh City (HCMC) for 16 years and currently
       provides loans and savings services to 80,000 clients. CEP has 17 branches throughout HCMC and 2
       branches in the provinces of Binh Duong and Dong Nai, and plans to extend its outreach to the poor
2 / Companies & Speakers
       in the provinces adjacent to HCMC in the coming years. The delivery of CEP’s microcredit and savings
       program is CEP’s primary focus, however CEP also implements a small number of non-credit programs
       that provide additional support for clients and enhance the impact of the microfinance program.



 Panel Session: Education Development Issues in Vietnam
 18 March 2008




 Speaker - Dr. Ho Thanh Phong, Assoc. Professor, Vice Rector for Academic, International
 University, Vietnam National University (HCMC) & Vice President, Saigon Hi-Tech Park,
 HCMC, Vietnam
       Phong obtained his Master of Engineering from Industrial Systems Engineering (ISE) program, School
       of Advanced Technology (SAT), Asian Institute of Technology (AIT) on 1993 and Doctor of Engineering
       from the same program on 1997. His research interests and teaching include Multiple Criteria Decision-
       Making (MCDM) in Management, Operations Management, Operations Scheduling and Sequencing,
       Project Management, Simulation modeling, Business Re-engineering, Decision Support System and
       Expert System for industrial and management applications. He conducted a significant research on Traffic
       Jam reduction in HCM City, Vietnam using Simulation and Optimization techniques on 2001, the research
       is extending to Traffic Network flow optimization in 2007. Since 2004, Dr. Phong worked as Vice Rector
       for Academics of International University, Vietnam National University HCM City and also serves as Vice
       President for Science and Technology of Saigon Hi-Tech Park since 2004. Prior to join with International
       University, he was Vice Rector for Academics of HCMC University of Technology, Head of Department
       of Industrial Systems Engineering since 1998. He has been a member of the International Society on
       Multicriteria Decision-Making.




 Briefing: Critical Issues Affecting Vietnam’s Growth
 18 March 2008

 Tran Ngoc Chau, Editor, Saigon Times
       Dr.Tran Ngoc Chau is now Deputy Editor-in Chief of Saigon Times Publishing Group cum Editor of English-
       language at Saigon Times Weekly. He joined Saigon Times Group in 1991 as one of the 4 founders of
       the first-ever publishing group set up in Vietnam since 1975. Saigon Times Publishing Group, so far, has
       included 4 periodicals in Vietnamese & English: Kinh Te Saigon (Saigon Economic Times, Vietnamese
       Weekly), Saigon Times Daily (English), Saigon Times Weekly (English), and Saigon Computer World (
       Vietnamese,bi-monthly). Chau is the founder and incumbent president of HCMC’s World Affairs Reporters
       and Editors Club and is one of the founders and member of the executive board of Saigon Times Foundation
       and Phan Chu Trinh Charity Funds.
        Companies & Speakers /
Company Site Visit: II-VI Singapore
                                                                                                       2
19 March 2008
Website: http://www.ii-vi.com.sg/aboutus.html
       Established in 1988, II-VI Singapore Pte Ltd brought for the first time world class CO2 laser optics
       manufacturing to Asia. II-VI Singapore’s mission is to supply CO2 laser optics of the highest quality and
       at the best value. These optics are used in high power industrial CO2 laser systems, and low power
       CO2 lasers for medical and table top manufacturing applications. A dedicated II-VI Singapore team
       of engineers, opticians, and technicians ensure 100% customer satisfaction. In 1996, II-VI Singapore
       established a subsidiary, II-VI Optics (Suzhou) Company limited located in the China-Singapore Suzhou
       Industrial Park in Suzhou, China. The Subsidiary focuses on optical fabrication for a wide variety of infrared
       and near infrared optical components. After fabrication, optics are shipped to Singapore for application of
       thin film coatings in the II-VI Singapore state-of-the-art coating facility.




Speaker, Ms. Sieow Sok Peng, Director Of IR Business, II-VI Singapore
       Ms. Sieow oversees and manages all operations function within the region, Singapore and Suzhou, for
       IR related business. Her scope of responsibilities include: operational planning/execution, supply chain/
       material management, production, engineering, quality assurance and business excellence program
       management. Ms. Sieow has more than 28 years of experience in the industry and has demonstrated
       success in a broad range of managerial and administrative experience in a fast paced and dynamic
       manufacturing environment. Areas of expertise include strategy planning/execution, operations, quality
       and lean program planning and implementation. Ms. Sieow holds a Bachelor Degree in Physics and
       Masters Degree in Quality Management.



Presentation: National University of Singapore Enterprise
20 March 2008
National University of Singapore (NUS) Enterprise Incubator
Website: http://www.nus.edu.sg/enterprise/
       The National University of Singapore Enterprise Incubator (ETP) is one segment of a larger organization
       known as the National University of Singapore Enterprise. Founded in 2001, this university-level organization
       was created to “provide an entrepreneurial and innovative dimension to education and research”. The
       ETP mission is to be an agent of change, to promote the spirit of innovation and enterprise within the NUS
       community, and to generate value from University resources through Experiential Education, Industry
       Engagement and Partnerships and Entrepreneurship Support.

Speaker, Dr. Sidney Yee, Deputy Director, NUS Entrepreneurship Centre
Website: http://www.nus.edu.sg/nec/about/about_index.htm
       Dr Yee is formerly Associate Director of Investments for Bio*One Capital, the biomedical sciences
       investments arm of the Singapore Economic Development Board. She has led and co-led several
       investments in areas ranging from drug discovery, to drug development and medical technologies, and
       was actively involved in both the pre-investment due diligence, as well as the post-investment operational
       processes. Until Oct 2000, Dr Yee was the General Manager of Gene Singapore Private Limited, a spin-off
2 / Companies & Speakers
        from IMCB, now an A*STAR research institute. Dr Yee held various research positions, from postdoctoral
        to senior scientist, at the Institute of Molecular and Cell Biology (IMCB), focusing on research in deciphering
        the proteins involved in TNF-beta induced apoptosis. During her research years, she was an exchange
        scholar to The Scripps Research Institute to work on developing monoclonal human antibodies against
        infectious diseases using combinatorial antibody technology. During her tenure at Scripps, she developed
        a portfolio of antiviral monoclonal antibodies, some of which have been licensed to Novartis. Dr Yee
        obtained her a BSc degree from the University of Oregon, was a chemistry scholar at the Washington
        University before obtaining her PhD in Chemistry from the Portland State University in 1993.

 Panel Session: Entrepreneurship in Singapore
 Organized by: NUS




 Panel Member: Prof. Casey Chan, Adjunct Professor, Department of Orthopedic Surgery
 & Bioengineering, National University of Singapore
        After completing his Masters Degree in Aerospace Engineering, Dr. Chan went on to do his medical degree
        at the University of Toronto. He is currently Adjunct Professor at the Department of Orthopedic Surgery
        and the Division of Bioengineering, National University of Singapore. In addition to teaching at the Faculty
        of Medicine, he also teaches a course in Bioengineering Design. Dr. Chan is also a Professorial Fellow
        at the IP Academy, Singapore and conducts many workshops on patent claim analysis. He has 37 US
        patents in the area of medical devices and 7 other patents pending. He participates in angel investing and
        advises a number of biotech start up companies in the United States. He was co-founder and director of
        a successful e-learning company called WizLearn, a NUS spin-off company. He is currently the founding
        Chairman and CEO of two technology start up companies in Singapore. WizPatent, a software company
        that specializes in patent document management and Humanyx is an antibody engineering company.

 Panel Member: Zenton Goh, Director & CEO, Cadi Scientific
 Website: http://www.cadi.com.sg/index.htm
        Backed by a panel of experienced medical advisors and a renowned professor, CADI SCIENTIFIC was
        incorporated in Singapore to harness latest technology to develop wireless sensing and tracking devices
        for enhancing patient care. With early stage investment from National
        University of Singapore (NUS) Technology Holdings and Economic Development Board of Singapore’s
        (EDB’s) Seeds Capital, the CADI team has successfully developed CADI SmartSenseTM, a revolutionary
        product for automated patient temperature monitoring and location tracking. This system has gained the
        seal of approval from TEC (The Enterprise
        Challenge), a unit under the Prime Minister’s Office that funds innovative proposals with potential to
        create new value or significant improvements to the delivery of public service. The product has been
        successfully piloted in the Singapore General Hospital . Patient’s temperature can now be measured
        by disc-like ThermoSENSORTM, which wirelessly transmits temperatures to receiver nodes for anytime/
        anywhere monitoring. By automatically measuring/recording/analyzing temperatures 24/7, patients can
        enjoy uninterrupted rest while nurses can concentrate on more value-adding tasks. Patients’ locations
        can also be identified. Other add-on parameters will be available for complete vital-signs monitoring. For
        accurate proximity contact tracing that is needed during pandemic outbreak, CADI offers the state-of-
        the-art CADI SmartSenseTM Proximity Contact Tracing and Location Tracking system. For the consumer
        market, CADI currently offers an elegant clinical 2-in-1 ear and forehead thermometer and a convenient
        digital blood pressure monitor.
        Companies & Speakers /                                                                        2
Panel Member: Dr. Lim Jui, Chief Executive Officer, MerlinMD & Bio*One Capital
Website: http://www.bio1capital.com/
       Jui received his MD from Columbia University in New York, and went on to specialize in Anesthesiology
       at the National University Hospital. In 2000, he crossed over to the Dark Side when he became a venture
       capitalist with Bio*One Capital. In 2006/7 he redeemed himself by giving up the privilege of dishing out
       cash for the predicament of having very little cash when he joined Merlin MD as CEO. He is surrounded
       by clever, interesting and sometimes stupendously frustrating people at work, and loves it. He remains
       cautiously optimistic that Merlin MD will change the face of Interventional Neuroradiology.



Briefing: Overview & Development of Biomedical Sciences in
Singapore
20 March 2008
Website: http://www.edb.gov.sg/edb/sg/en_uk/index/industry_sectors/biomedical_sciences.html
       Singapore’s distinction in Biomedical Sciences (BMS) and Healthcare Services stems from our unwavering
       commitment to the advancement of the medical field and our world class facilities solely dedicated to
       the industry’s burgeoning needs. As one of the key strategic manufacturing sites of the BMS industry,
       Singapore currently hosts six of the top ten pharmaceutical conglomerates, key industry players and
       a growing base of medical technology companies within Tuas Biomedical Park, a 183-hectare BMS-
       dedicated site slated for expansion to double its current capacity due to increasing industry demand.
       Singapore also features a dedicated Research & Development complex, the Biopolis, which is home
       to five biomedical public research institutions and laboratories from the Agency of Science Technology
       and Research (A*STAR). The Biopolis offers a “plug and play” infrastructure for pharmaceutical and
       biotechnology companies to share scientific facilities and services, facilitating cross-disciplinary research
       and public-private collaborations for the advancement of the field and enhancement of your business.
       Singapore’s status as a nucleus of healthcare service excellence in the region is boosted by the influx
       of specialist doctors that have enhanced our medical offerings and operational effectiveness, and of
       international patients seeking our medical expertise.

Speaker: Mr. Kevin Lai, Head of Biomedical Sciences Singapore Economic Board


Company Site Visit: Cygenics (Formerly CordLife)
20 March 2008
Website: http://www.cygenics.com/
       CordLife is Southeast Asia’s only private cord blood bank to be accredited by AABB, one of the world’s
       most respected quality watchdogs in cord blood banking, in addition to our local licence issued by Ministry
       of Health, Singapore. This means that our quality system and track record of reliable cord blood banking
       services is certified to deliver safe stem cells for transplant. The Ministry of Health, Singapore emphasized
       the importance of international accreditations with its recent regulation which only permits accredited
       samples into Singapore for transplants. Conforming to the AABB standards, CordLife processes and
       stores your baby’s cord blood stem cells using the triple bag system. This system provides for a very low
       chance of bacterial and fungal contamination as well as sample mix-up compared to other system. 99.9%*
       of the transplants done in the world used stem cells stored in the triple bag system. Our laboratory has
       24/7, 365 days backup systems and access to our facility is controlled. All our equipment, critical materials
       and services undergo strict qualification processes regularly. CordLife was awarded the prestigious
       Technology Pioneer status in 2007 by the Geneva-based World Economic Forum for advancing the field of
30 / Companies & Speakers
        adult stem cell cellular therapy, cord blood banking and technologies. This rare recognition was awarded
        to 47 companies worldwide, from a pool of 225 nominees. CordLife is one of the only three companies
        in Asia to be awarded. CordLife has a proven track record in cord blood transplants. In 2002, a little girl’s
        cord blood stem cells stored with CordLife successfully saved her sick brother, Ryan, who was suffering
        from leukaemia. CordLife was responsible for the processing and storage of the cord blood stem cells.
        Ryan’s condition has stabilized and is now in remission. Publicly listed on the Australian Stock Exchange,
        CordLife’s business expanded significantly over the years. We are proud to own the largest network of
        highly regarded private cord blood banks in the region. We are both financially and professionally well-
        positioned for the long haul.



 Company Site Visit: Biopolis – Overview & Tour
 20 March 2008




 Website: http://www.a-star.edu.sg/astar/biopolis/index.do
        Conceived as the cornerstone of a much broader vision to build up the biomedical sciences industry in
        Singapore, the Biopolis is a purpose-built biomedical research hub where researchers from the public
        and private sectors are co-located. Situated in the south-western part of Singapore, the Biopolis is within
        walking distance of the Buona Vista MRT Station and is near both the National University of Singapore and
        the National University Hospital.

        Phase 1 of Biopolis comprises of a seven-building complex linked by skybridges and offers a built-up
        area of 185,000 sqm. Two buildings, Chromos and Helios, are dedicated to biomedical players from the
        private sector. The other five buildings (Centros, Genome, Matrix, Nanos and Proteos) house five of the
        seven biomedical research institutes under the Agency of Science, Technology and Research (A*STAR),
        Singapore’s lead agency for scientific research and development under the aegis of the Ministry of
        Trade and Industry. These five research institutes are the BioInformatics Institute (BII), the Bioprocessing
        Technology Institute (BTI), the Genome Institute of Singapore (GIS), the Institute of Bioengineering &
        Nanotechnology (IBN) and the Institute of Molecular and Cell Biology (IMCB). This research community
        is fully supported by state-of-the-art infrastructure including shared resources and services catering to the
        full spectrum of R&D activities and graduate training.

        Phase 2 of Biopolis, which adds another 37,000 sqm of built-up area, was opened in October 2006 and
        is expected to achieve occupancy by end 2007. The two new buildings, Neuros and Immunos, will house
        public research units as well as corporate R&D laboratories. Biopolis is part of a master plan for a much
        larger 200-hectare development known as one-north and there are provisions for expansion to cater to a
        growing demand for biomedical R&D space.


 Presentation: A*STAR Spin-off Companies: Curio-X Biosystems
       Companies & Speakers /
20 March 2008
                                                                                                   31
A*STAR Website: http://www.a-star.edu.sg/astar/about/index.do
      Curio-X Biosystem: Founded by researchers and students from the Institute of Bioengineering and
      Nanotechnology (IBN) in Singapore, Curiox has developed a technology, called DropArray, which
      accelerates life science and drug discovery research. DropArray is a unique miniaturization platform,
      which allows researchers to conduct bioassays significantly faster and cheaper, while using less materials
      and maintaining the same level of flexibility and convenience as conventional platforms. Curiox envisions
      putting the DropArray platform into life science laboratories around the world and speeding up the
      discovery of life-changing therapeutics.



INNOVATE Closing Dinner Keynote Speaker
20 March 2008




Ms. Penny Low, Chairman of the Government Parliamentary Committee for Information,
Communication and the Arts
       Penny has traversed 60 countries and been honored as a founding member of the prestigious Forum
       of Global Young Leaders (FYGL) by the Geneva-based World Economic Forum. She was personally
       appointed by Prof Klaus Schwab, Chairman & Founder of the WEF as the official link between the FYGL
       and the Schwab Foundation for Social Entrepreneurs. She is one of the 32 founding members of the
       New Asian Leaders. She was recently honored the prestigious title of a Yale World Fellow by the Yale
       University.

       In 2001, Penny was the youngest elected female Member of Parliament in Singapore. Currently, she
       chairs the Government Parliamentary Committees (GPC) for Ministry of Information, Communication and
       the Arts, and serves on the GPC for Ministry of Finance, Trade and Industry. She is active on several
       national committees, in particular those promoting enterprises and social entrepreneurship, town and
       community development, as well as inter-nation parliamentary friendship groups. Low also has more
       than a decade’s worth of experience in the wealth management industry, having founded the Planners-
       Hub Consultancy in 1998 and serves on the Global Voice Editorial Advisory Board of Financial Planning
       Association (USA), the ISO/TC222 on Personal Financial Planning and the Board of Governors for the
                                                                           .
       Insurance and Financial Services Practitioners of Singapore’s FChFP She trains and co-written syllabus
       for the Certified Financial Planner (CFP), the Chartered Financial Consultant (ChFC) & Chartered Life
       Underwriters (CLU) designation.

       A passionate advocate for social entrepreneurship, in 2006, she founded Social Innovation Park Ltd,
       a non-profit organization promoting thought leadership and social entrepreneurship in Singapore and
       beyond. Social Innovation Park is already recognized as a leading social enterprise in Singapore and has
       inspired a television series. She serves on the Governing Council of the Singapore Institute of Management
       (runs 2 universities) and the US-based Operation Hope’s founding board of Global Advisors. She is also
       a founding advocate of the global movement – the Earth Love Movement.
                                 Advisor Profiles /                                                  33
Richard Barke, Georgia Tech University
      Richard has served as associate dean in Ivan Allen College and associate professor in its School of
      Public Policy since 1998. His earlier positions include visiting scholar at the University of Ghent, Belgium;
      consultant with the Carnegie Commission on Science, Technology, and Government; and consultant with
      the Center for Growth Studies, Houston Area Research Center. Dealing with various aspects of science
      and technology policy, his research has been funded by the National Science Foundation, the Army
      Environmental Policy Institute, and the US Departments of Energy and Commerce. In 2004, Dr. Barke
      received both the Georgia Tech Faculty Advisor of the Year Award and the ANAK Society award for his
      outstanding service to the Institute and to the student body through teaching, research, advisement,
      and involvement in campus life. Richard Barke received his BS in Physics from the Georgia Institute of
      Technology and his MA and PhD in Political Science from the University of Rochester. His research interests
      focus on the roles of politics within science, and of science within politics. He considers INNOVATE to
      be an excellent opportunity for us to develop answers to some common questions (e.g., “what are the
      forces driving globalization?”) and to develop new questions that our students will need to answer (such
      as “what can technically trained students do properly frame the problems and opportunities created by
      globalization?”).




Patrick Frantz, Barco Co., Ltd.
      Patrick Frantz is the Japan Representative Manager for Barco’s Medical Imaging
      and Avionics Divisions and the Deputy General Manager for Barco’s joint venture
      in Japan, Barco Toyo Medical Systems Japan (BTMSJ). He previously worked at
      Rice University from 1999-2006 where he developed a passion for international engineering education
      and was one of the original co-founders of the INNOVATE conference. Patrick left Rice in 2006 to move to
      Japan to gain more direct international business experience.

Takaaki Ishigure, Department of Applied Physics and Physico-Informatics, Keio
University
      Takaaki is an Assistant Professor in the Dept. Applied Physics and Physico-Informatics. His research
      interests are fiber optics, polymer science, and communication technology. Takaaki Ishigure received
      his B.S. in Applied Chemistry and the M.S. and Ph.D. degrees in Materials Science from Keio University,
      Japan in 1991, 1993 and 1996 respectively.
3 / Advisor Profiles

 Jyoti Kaneria, Georgia Institute of Technology
       Jyoti is the Program Coordinator for the Georgia Tech Work Abroad Program. She works with all
       employers located in and students interested in working in Central and South America (except Brazil),
       and Asia (to include India and all countries east). She has recently transitioned into the coordinator role
       for INNOVATE at Georgia Tech. As a result of this transition coupled with her interest in the mission
       and vision of INNOVATE, she will be attending the Singapore portion of this year’s conference. Jyoti
       received her BA in Cultural Anthropology with a concentration in Race and Ethnic Studies and her MA in
       Applied Linguistics with a focus on Intercultural Communication.




 Gene Levy, Provost, Rice University
       Eugene H. Levy was appointed to the Howard R. Hughes Chair as Provost and Professor of Physics
       and Astronomy at Rice University in 2000. As Provost, Professor Levy is the chief academic officer of
       the university and has the overall responsibility for educational and research programs. The mission of
       the Provost’s Office is to promote and support excellence in all dimensions of the University’s academic,
       research, scholarly and creative programs and activities. The Provost works with the university’s deans,
       as well as a team of Vice and Associate Provosts in fulfilling the academic leadership and administrative
       roles of the University and Provost’s Office. The Provost is a member of the University’s major planning
       and academic committees, including the Strategic Planning and Budget Priorities Committee, and serves
       ex officio as a member of the Faculty Senate.

       Professor Levy received a Ph.D. in Physics from the University of Chicago (1971) and an A.B. in Physics
       from Rutgers University (1966). Professor Levy’s research interests are focused in the areas of theoretical
       cosmic physics and are aimed at elucidating mechanisms and processes that underlie physical
       phenomena in planetary and astrophysical systems. His work has encompassed areas of planetary
       geophysics, magneto hydrodynamics, solar and space physics, and electrodynamics. Professor
       Levy has served on numerous scientific consulting and policy advisory positions at the national and
       international levels. Currently, Professor Levy is a member of the Board of Directors for the National Space
       Biomedical Research Institute (NSBRI) (2004- ) and he is Chair and member of the Board of Trustees
       for the Associated Universities, Inc. (AUI) (2001- ). He also served as a member and Chair of the NASA
       Planetary Protection Advisory Committee (2002-2006) and was a recent member of the NASA Nuclear
                                  Advisor Profiles /
      Systems Initiative Science Definition Team (2002-03).
                                                                                                        3

Cheryl Matherly, University of Tulsa
      Dr. Cheryl Matherly is Associate Dean for Global Education and Applied Assistant Professor of Education
      at the University of Tulsa, where she directs the institution’s international study, work, and volunteer
      programs. She is currently assisting with the university’s strategic initiatives in China. Dr. Matherly’s special
      area of interest is the impact of globalization on the workplace. She currently co-directs the INNOVATE
      conference, which involves students from five countries in the study of globalization and technology
      in Asia, and the NanoJapan program, funded by the National Science Foundation in order to expand
      international research opportunities for science and engineering majors. NanoJapan was recognized by
      the Institute for International Education in 2008 with the prestigious Andrew Heiskell Award for Innovations
      in Study Abroad. Dr. Matherly has written numerous articles for national publications on international work
      opportunities, and most recently co-authored the book How to Get a Job in Europe. She is the recipient
      of two Fulbright grants for international education administrators
      (Germany and Japan). Dr. Matherly is the former Assistant Dean of Students for Career and International
      Education at Rice University.




Sarah Phillips, Rice University
      Sarah Phillip is the International Programs Administrator in the Electrical and Computer Engineering
      Department at Rice University. She administers the INNOVATE conference, which involves students
      from five countries in the study of globalization and technology in Asia, and the NanoJapan: Summer
      Nanotechnology Research Internship program, both funded by the National Science Foundation in order
      to expand international opportunities for science and engineering majors. NanoJapan was recognized by
      the Institute for International Education in 2008 with the prestigious Andrew Heiskell Award for Innovations
      in Study Abroad. Sarah also works directly with the Kono Reserch Group and serves as staff advisor
      to the IAESTE Rice Local Committee. Prior to her position at Rice, Sarah worked for the Institute of
      International Education (IIE) as a Program Manager for the Benjamin A. Gilman International Scholarship
      for Study Abroad and, most recently, as a Scholarship Manager in Doha, Qatar. She received the School
      for International Training (SIT) Freeman Foundation Scholarship to participate in the SIT study abroad
      program in Yunnan, China and spent three months volunteering as an English Language Teacher at the
      Lijiang Minority Orphanage School in 2000. Sarah received her BS in History, Political Science and East
3 / Advisor Profiles
      Asian Studies from Minnesota State University, Moorhead in 2001.




 Larry Shuman, University of Pittsburgh
      Dr. Shuman currently serves as Senior Associate Dean for Academic Affairs, Swanson School of Engineering,
      University of Pittsburgh and Professor of Industrial Engineering. His research areas include studies directed
      at improving the engineering educational experience and the ethical behavior of engineers. Recent
      work under National Science Foundation funding has focused on models and modeling as a means of
      improving student learning in engineering and the development of a methodology to assess engineering
      students’ ability to recognize and resolve ethical dilemmas. He is also actively involved with the School’s
      Mascaro Sustainability Initiative, and is responsible for developing a number of student programs with
      Brazil. Dr. Shuman holds the Ph.D. in Operations Research from the Johns Hopkins University and the
      B.S.E.E. from the University of Cincinnati. He was the Academic Dean for the “Semester at Sea” for the
      Spring 2002 Semester.




 INNOVATE Alumni Assistant: Stacy Cheng, Rice University
      Stacy is a senior Bioengineering and Asian Studies undergraduate who attended INNOVATE 2007 in
      China and India as a student delegate and will serve as an INNOVATE 2008 Alumni Assistant. She
      has research experience in computational biology and tissue engineering, and received the Rice Asian
      Studies Advanced Undergraduate Scholar Award for a community service and cultural exchange program
      last summer at Fudan University in Shanghai, China. She currently serves on a variety of executive and
      community service committees through the Biomedical Engineering Society, Chinese Student Association,
      and her residential college.




 INNOVATE Alumni Assistant: Erin Carmichael, University of Pittsburgh
                           Advisor Profiles /                                                  3
Erin Carmichael is a Senior Chemical Engineering student at the University of Pittsburgh. She attended
INNOVATE 2007 in Beijing, China and Bangalore, India as a student delegate and is attending INNOVATE
2008 as an Alumni Assistant. Erin interned for a summer with Georgia Pacific Dixie Engineering and two
summers with Equitable Resources, a natural gas drilling and supply company in Pittsburgh, PA. She has
signed a full-time offer with Equitable and will be working as a Process Engineer starting in May 2008.
Erin has held several positions within her Panehellenic Sorority, Delta Delta Delta, and currently works with
the University of Pittsburgh’s Swanson School of Engineering Study Abroad office.
Delegate Guide
3
INNOVATE 2008 Delegates by Small-Groups
Use this listing to find your small-group assignment and roommates for Vietnam and Singapore. All student delegates will be in double-occupancy hotel rooms and all
advisors will have single rooms. To find your roommate simply look for your number in the Vietnam or Singapore hotel room column and find the student with the
matching number. Whenever possible roommates were assigned by small-group but female delegates will find their roommates are likely in a different small-group.
This list does not contain your actual hotel room numbers but rather will help you find your INNOVATE roommate. Hotel rooms will be assigned upon check-in

   Small-Group Assignment          VN Hotel Room SG Hotel Room University                               Major                               Primary Email

   1
  Amy Chaya                               10               11        University of Pittsburgh           Bioengineering                      aec28@pitt.edu

  Daniel O'Shaughnessy                    18               19        Georgia Institute of Technology    Civil & Environmental Engineering   oshag@gatech.edu

  Kashiwagi Koki                          18               20        Keio University                    Mechanical Engineering              gastricacid@hotmail.co.jp

  Jianhao Lu                              19           No Room       National University of Singapore   Geography                           u0400305@nus.edu.sg

  Tyler Barth                             19               19        Rice University                    Electrical Engineering              tbar@rice.edu

  Christopher Cranston                    20               20        University of Tulsa                Management                          christopher-cranston@utulsa.edu

  Juan S. Riofrio                         20               21        IAESTE: Virginia Tech              Industrial & Systems Engineering    jriofrio@vt.edu

  Gowtam A                                21               21        University of Pittsburgh           Materials Engineering               goa4@pitt.edu

  Eden Smith                              9                11        Georgia Institute of Technology    Industrial & Systems Engineering    edensmith@gatech.edu

  Nada Ahmed                              9                10        Rice University                    Environmental Analysis & Decision   nada.ahmed@rice.edu
                                                                                                        Making

  Eugene Levy                           Single           Single      Rice University                    Provost; Prof. of Physics &         provost@rice.edu
                                                                                                        Astronomy

  Richard Barke                         Single           Single      Georgia Institute of Technology    Assoc. Professor, Public Policy     barke@gatech.edu

   2
  Kyleen Junier                           10               10        Georgia Institute of Technology    Civil Engineering                   kjunier@gatech.edu

  Clarence Wardell III                    21               22        Georgia Institute of Technology    Industrial & Systems Engineering    cwardell@isye.gatech.edu

  Harunaga Yokoji                         22               22        Keio University                    Mechanical Engineering              haru0216box@yahoo.co.jp

  Scott Boone                             22               23        North Carolina State University    Mathematics                         stboone@ncsu.edu

  Nick Dell'Omo                           23               23        University of Pittsburgh           Industrial Engineering              nicholasdellomo@yahoo.com



Friday, March 07, 2008
   Small-Group Assignment    VN Hotel Room SG Hotel Room University                          Major                                Primary Email

  Vikram Parsani                  23             24       National University of Singapore   Electrical Engineering               vikramparsani@gmail.com

  Jimmee Smith                    24             24       University of Tulsa                Chemical Engineering                 jimmee-smith@utulsa.edu

  Mike Wahl                       24             25       University of Pittsburgh           Chemical Engineering                 mww3@pitt.edu

  Lily Banerjee                   37             13       Rice University                    Chemical Engineering                 lily@rice.edu

  An Dinh                      No Room           38       RMIT International University Vi   Commerce                             sonia.dinh@gmail.com

  Jyoti Kaneria                No Room         Single     Georgia Institute of Technology    Work Abroad Program Coordinator      jyoti.kaneria@dopp.gatech.edu

  Sarah Phillips                 Single        Single     Rice University                    Engineering International Programs   sphillips@rice.edu

   3
  Karisa Coltman                  11             12       University of Tulsa                Business Admin. & Marketing          karissa-coltman@utulsa.edu

  Joanna Cummings                 12             12       Rice University                    Civil Engineering                    joannac@rice.edu

  Kai Chu                         13             15       Rice University                    Bioengineering                       kaichu@rice.edu

  Chirag Arya                     25             26       Georgia Institute Of Technology    Computer Engineering                 chirag@gatech.edu

  Rodolfo Camacho-Aguilera        25             25       Georgia Institute of Technology    Materials Science & Engineering      gtg296w@mail.gatech.edu

  Scott McIsaac                   26             27       Rice University                    Physics                              r.scott.mcisaac@gmail.com

  Shintaro Funaskai               26             26       Keio University                    Applied Chemistry                    darkangel4991@m3.gyao.ne.jp

  Mattan Rojstaczer               27             27       University of Pittsburgh           Chemical Engineering                 mar61@pitt.edu

  Pin Jie Lim                     27          No Room     National University of Singapore   Architecture                         pinjie@nus.edu.sg

  Patrick Vescovi                 28             28       University of Pittsburgh           Chemical Engineering                 pev4@pitt.edu

  Patrick Frantz                 Single        Single     Barco, Co., Ltd.                   Rep. Manager, Medical Imaging        patrick.frantz@barco.com
                                                                                             Division

  Takaaki Ishigure               Single        Single     Keio University                    Prof., Applied Physics & Physico-    ishigure@appi.keio.ac.jp
                                                                                             Informatics

   4
  Katarina Haukaas                12             16       University of Tulsa                Economics                            katarina-haukaas@utulsa.edu

  Morgana Martin                  13             14       Georgia Institute of Technology    Materials Science & Engineering      morgana@gatech.edu




Friday, March 07, 2008
   Small-Group Assignment   VN Hotel Room SG Hotel Room University                          Major                               Primary Email

  Tiffany Drake                  14             15       University of Tulsa                Mechanical Engineering              tiffany-drake@utulsa.edu

  Karan Gandhi                   28             29       Georgia Institute of Technology    Industrial Engineering              karangandhi@gatech.edu

  Keisho Teramoto                29             28       Keio University                    Management Engineering              sakusaku_shiraivinsent@yahoo.co.jp

  Justin Grover                  30             31       University of Pittsburgh           Industrial Engineering              jjg32@pitt.edu

  Ying Ting Set                  30             30       National University of Singapore   Engineering Science                 setyingting@nus.edu.sg

  Allen Chen                     31             30       Rice University                    Bioengineering                      Allen.Chen@rice.edu

  Chris Nguyen                   32             32       University of Pittsburgh           Industrial Engineering              cdn1@pitt.edu

  Derek Ruths                    37             36       Rice University                    Computer Science                    druths@rice.edu

  Van Dinh                    No Room           38       RMIT International University Vi   Commerce                            S3131816@rmit.edu.vn

  Larry Shuman                  Single        Single     University of Pittsburgh           Assoc. Dean for Academic Affairs,   shuman@pitt.edu
                                                                                            Engineering

   5
  Jessie Tong                    15          No Room     National University of Singapore   Life Sciences                       wenhao@nus.edu.sg

  Sanna Ronkainen                15             16       Rice University                    Biochemistry and Cell Biology       sanna@rice.edu

  Amanda Meyer                   16             18       University of Pittsburgh           Industrial Engineering              amm89@pitt.edu

  Stacy Cheng                    16             17       Rice University                    Bioengineering                      shcheng@rice.edu

  Santiago Hassig                31             31       Georgia Institute of Technology    Electrical Engineering              shassig3@mail.gatech.edu

  Armand Quenum                  32             33       North Carolina State University    Mechanical Engineering              arquenum@ncsu.edu

  Marcus Lowther                 33             34       Georgia Institute of Technology    Aerospace Engineering               marcus.lowther@gmail.com

  Tatsuya Kitagawa               33             32       Keio University                    Administration Engineering          t.k.returnace@gmail.com

  Yasuo Iwako                    34             33       Keio University                    Mechanical Engineering              yasu_105@z5.keio.jp

  Yiming Wang                    34             34       Rice University                    Electrical & Computer Engineering   snowfox0110@gmail.com

  Hang Bui                    No Room           18       RMIT International University Vi   Commerce                            S3160684@rmit.edu.vn

  Cheryl Matherly               Single        Single     University of Tulsa                Assoc. Dean for Global Education    cheryl-matherly@utulsa.edu

   6

Friday, March 07, 2008
   Small-Group Assignment   VN Hotel Room SG Hotel Room University                         Major                                  Primary Email

  Dede Xenakis                   11             13       University of Pittsburgh          Chemical Engineering                   Dex3@pitt.edu

  Grace Ng                       14             14       Rice University                   Mathematical Economic Analysis         graceng@rice.edu

  Christin Foley                 17             17       University of Tulsa               International Business                 christin-foley@utulsa.edu

  Erin Carmichael                17             38       University of Pittsburgh          Chemical Engineering                   erin.m.carmichael@gmail.com

  Justin Low                     29             29       University of Pittsburgh          Electrical Engineering                 jsl23@pitt.edu

  Chris Daugherty                35             35       North Carolina State University   Civil Engineering                      Chris.Daugherty@gmail.com

  Christian Braneon              35             36       Georgia Institute of Technology   Civil Engineering                      BraneonCV@gatech.edu

  Kazuo Mutoh                    36             35       Keio University                   Mechanical Engineering                 m.kazuo@hotmail.com

  Mamadou Diao                   36             37       Georgia Institute of Technology   Electrical & Computer Engineering      mamadou@ece.gatech.edu

  Norah Josefchuk               Single        Single     University of Tulsa               Adjunct Applied Asst. Prof, Business   norah-josefchuk@utulsa.edu
                                                                                           Administration




Friday, March 07, 2008
INNOVATE 2008 NGO Visits and Cultural Tours
Indicated below are the selections you have made for the NGO/Non-Profit visits, cultural tours, and other special events in both Vietnam and Singapore. You must
attend the event/tour/visit that you signed up for intiially. Please also keep in mind that we will attend the Home-Stay Dinner in Vietnam by small-group and
consult the itinerary to confirm the date your group will be attending this event.
First Name     Last Name               SOZO      15 May     Cu Chi     EFD      Temple     Mekong      CEP Bureaus     Ed. Panel   Chinatown     Little India   ML Heritage

Nada           Ahmed

Chirag         Arya

Gowtam         Atthipalli

Lily           Banerjee

Richard        Barke

Tyler          Barth

Scott          Boone

Christian      Braneon

Hanh           Bui

Rodolfo        Camacho-Aguilera

Erin           Carmichael

Amy            Chaya

Allen          Chen

Stacy          Cheng

Chia-Kai       Chu

Karissa        Coltman

Christopher    Cranston

Joanna         Cummings

Christopher    Daugherty



Friday, March 07, 2008                                                                                                                                               Page 1 of 4
First Name     Last Name   SOZO   15 May   Cu Chi   EFD   Temple   Mekong   CEP Bureaus   Ed. Panel   Chinatown   Little India   ML Heritage

Nicholas       Dell'Omo

Mamadou        Diao

An             Dinh

Van            Dinh

Tiffany        Drake

Christin       Foley

Jeremy         Frantz

Shintaro       Funasaki

Karan          Gandhi

Justin         Grover

Santiago       Hassig

Katarina       Haukaas

Takaaki        Ishigure

Yasuo          Iwako

Norah          Josefchuk

Kyleen         Junier

Jyoti          Kaneria

Koki           Kashiwagi

Tatsuya        Kitagawa

Eugene         Levy

Pin Jie        Lim

Justin         Low




Friday, March 07, 2008                                                                                                                Page 2 of 4
First Name     Last Name       SOZO   15 May   Cu Chi   EFD   Temple   Mekong   CEP Bureaus   Ed. Panel   Chinatown   Little India   ML Heritage

Marcus         Lowther

Jianhao        Lu

Morgana        Martin

Cheryl         Matherly

Robert         McIsaac

Amanda         Meyer

Kazuo          Mutoh

Grace          Ng

Cuong          Nguyen

Daniel         O'Shaughnessy

Vikram         Parsani

Sarah          Phillips

Armand         Quenum

Juan           Riofrio

Mattan         Rojstaczer

Sanna          Ronkainen

Derek          Ruths

Ying Ting      Set

Larry          Shuman

James          Smith

Eden           Smith

Keisho         Teramoto




Friday, March 07, 2008                                                                                                                    Page 3 of 4
First Name     Last Name     SOZO   15 May   Cu Chi   EFD   Temple   Mekong   CEP Bureaus   Ed. Panel   Chinatown   Little India   ML Heritage

Wen Hao        Tong

Patrick        Vescovi

Michael        Wahl

Yiming         Wang

Clarence       Wardell III

Dolores        Xenakis

Harunaga       Yokoji




Friday, March 07, 2008                                                                                                                  Page 4 of 4
Vietnam Guide
39
                                  Hotel Info & Map /                                                     40
The conference hotel in Ho Chi Minh City, Vietnam will be at the Vien Dong Hotel. For those delegates staying at
the conference hotel your INNOVATE conference registration fee includes your hotel room, taxes & daily breakfast
buffet. All other expenses including, but not limited to, phone calls, internet charges, business center charges,
room-service or mini-bar charges, laundry, tips, or other incidental expenses are the responsibility of the individual
delegate. Upon check-out you and your roommate must pay any additional expenses that were charged to your
room bill.

Free ADSL internet access is available in all hotel rooms and Wi-Fi is available in the lobby. All delegates not staying
at the conference hotel must arrange daily transportation to/from the hotel to meet the buses for transportation to
INNOVATE site visits each day.




Address: 275A Pham Ngu Lao St., District 1, Ho Chi Minh City, Vietnam
Telephone: (84.8) 836 8491/920 7087
Website: www.viendonghotel.benthanhtourist.com
                                 Vietnam & HCM Orientation Guide




Vietnam Overview
Map                          3
Basic Facts                  4
History                      7
Culture                      10
Political System             12
Economy                      14
Women in Vietnam             16




                                                 Cities and Towns
                                                 Ho Chi Minh City          23
                                                 Chau Doc                  24
Currency                     5
                                                 Buon Ma Thuot             25
Practical Information        17                  Vung Tau                  26
Special Food                 18                  Con Dao                   27

Getting Around               20                  Da Lat                    28

Do’s & Dont ‘s               21                  Da Nang                   29
                                                 Hue/DMZ                   30
Basic Vietnamese             22
                                                 Hoi An                    31
Contact Information          34
                                                 Hanoi                     32
                                                 Sapa                      33




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             Vietnam                              Vietnam, Now




                                                                            3



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              Basic Facts                                       Vietnam, Now




Official Name:        Socialist Republic of Vietnam
Geography:            331,114 sq. km. (127,243 sq. mi.)
Main Cities(2002):    Hanoi (Capital) 2.842 million. Ho Chi Minh City (formerly Saigon) 5.378
                      million, Hai Phong 1.711 million, Da Nang 715.000.

Climate:              Tropical monsoon. Humidity: above 90%
                      North: 4 seasons: very cold in winter, very hot in summer; South: 2 seasons:
                      rainy and dry.

People:               Population: (2006): 84.4 million.
Ethnic groups:        Vietnamese (85%-90%), Chinese (3%), Hmong, Thai, Khmer, Cham.
Religions:            Buddhism, Hoa Hao, Cao Dai, Christian (predominantly Roman Catholic, some
                      Protestant), animism, Islam.
Languages:            Vietnamese (official), English (increasingly favored as a second language),
                      some French, Chinese, and Khmer, mountain area languages.
Education (2002):     Literacy--91%.

Government
Type:                 Communist Party-dominated constitutional republic (Communist Party
                      founded in 1930)
Independence:         September 2, 1945. Newest constitution: April 15, 1992.
Admin subdivisions:   59 provinces, 5 municipalities (Can Tho, Hai Phong, Da Nang, Hanoi, Ho Chi
                      Minh).

Economy
GDP (2004):           $45.4 billion. Real growth rate (2004): 7.7%. Per capita income (2004):
                      $553.
Natural resources:    Coal, crude oil, zinc, copper, silver, gold, manganese, iron.

Time:                 MGT+7

Electricity:          220Volts; 50cycles

Currency:             Vietnamese Dong




                                                                                                    4



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100 Dong Note            200 Dong Note         500 Dong Note            1,000 Dong Note




2,000 Dong Note          5,000 Dong Note        10,000 Dong Note        20,000 Dong Note




  50,000 Dong Note                100,000 Dong Note                500,000 Dong Note




            2,000 Dong      500 Dong       200 Dong   1,000 Dong    5,000 Dong




                Exchange Rate: 1 USD = 16,748.9 Dong (November 9th 2006)


                                                                                           5



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                  Ben Thanh Market in Ho Chi Minh City




                         Hoan Kiem Lake in Hanoi


                                                                            6



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               History                                           Vietnam, Now




Vietnam's identity has been shaped by long-running conflicts, both internally and with foreign
forces. In 111 BC, China's Han dynasty conquered northern Vietnam's Red River Delta and the ances-
tors of today's Vietnamese. Chinese dynasties ruled Vietnam for the next
1,000 years, inculcating it with Confucian ideas and political culture. In 938
AD, Vietnam achieved independence after a famous victory for Ngo Quyen
who was the leader of Vietnamese forces and declared himself the ruler of
Nam Viet.


After 1471, when Vietnam conquered the Champa Kingdom in what is now
central Vietnam, the Vietnamese moved gradually southward, finally reach-
ing the rich Mekong Delta, encountering earlier Cham and Cambodians set-
tlers.


In 1858, the French began their conquest of Vietnam starting in the south. They annexed all of Viet-
nam in 1885, but allowed Vietnam's emperors to continue to reign, although not actually to rule. In
the early 20th century, French-educated Vietnamese intellectuals organized nationalist and commu-
nist-nationalist anti-colonial movements.
                             Japan's occupation of Vietnam during World War II further stirred
                             nationalism. Vietnamese communists under Ho Chi Minh organized a
                             coalition of anti-colonial groups, the Viet Minh. After Japan stripped
                             the French of all power in March 1945, Ho Chi Minh announced the in-
                             dependence of the Democratic Republic of Vietnam on September 2,
                             1945.
                             France's post-World War II unwillingness to leave Vietnam led to
                             failed talks and an 8-year guerrilla war between the communist-led
                             Viet Minh on one side and the French and their anti-communist nation-
                             alist allies on the other. Following a humiliating defeat at Dien Bien Phu
                             in May 1954, France and other
                             parties, including Britain, China,
                             the Soviet Union, and the
                             United States, convened in Ge-
                             neva, Switzerland for peace
talks. (www.wikipedia.com)
On July 29, 1954, an Agreement on the Cessation of Hostili-
ties in Vietnam was signed between France and the Democ-
ratic Republic of Vietnam. The United States observed, but
did not sign, the agreement. French colonial rule in Vietnam
ended.

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        History                                                  Vietnam, Now




The 1954 Geneva agreement provided for a cease-fire between communist and anti-communist na-
tionalist forces, the temporary division of Vietnam at approximately the 17th parallel, provisional
northern (communist) and southern (noncommunist) zone governments, and the evacuation of anti-
communist Vietnamese from northern to southern Vietnam. The agreement also called for an elec-
tion to be held by July 1956 to bring the two provisional zones under a unified government. However,
the South Vietnamese Government refused to accept this provision. On October 26, 1955, South
Vietnam declared itself the Republic of Vietnam.


After 1954, North Vietnamese communist leaders consolidated their power and instituted a harsh
                            agrarian reform and socialization program. In the late 1950s, they
                            reactivated the network of communist guerrillas that had remained
                            behind in the south. These forces--commonly known as the Viet Cong-
                            -aided covertly by the north, started an armed campaign against offi-
                            cials and villagers who refused to support the communist reunification
                            cause.


                                In December 1961, at the request of South Vietnamese President
                                Ngo Dinh Diem, President Kennedy sent U.S. military advisers to
                                South Vietnam to help the government there deal with the Viet Cong
                                campaign. In the wake of escalating political turmoil in the south af-
                                ter a 1963 generals' coup against President Diem, the United States
                                increased its military support for South Vietnam. In March 1965,
                                President Johnson sent the first U.S. combat forces to Vietnam. The
                                American military role peaked in 1969 with an in-country force of
534,000. However, the Viet Cong's surprise Tet Offensive in January 1968 deeply hurt both the
Viet Cong infrastructure and American and South Vietnamese morale. In January 1969, the United
States, governments of South and North Vietnam, and the Viet Cong met for the first plenary ses-
sion of peace talks in Paris, France. These talks, which began with much hope, moved slowly. They
finally concluded with the signing of a peace agreement, the Paris Accords, on January 27, 1973.


In early 1975, North Vietnamese regular military forces began
a major offensive in the south, inflicting great damage to the
south's forces. The communists took Saigon on April 30, 1975,
and announced their intention of reunifying the country. The
Democratic Republic of Vietnam (north) absorbed the former
Republic of Vietnam (south) to form the Socialist Republic of
Vietnam on July 2, 1976.

                                                                                                   8



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         Vietnam Koto




Two Quan Ho singers in North Vietnam

                                                       Water puppet show in North Vietnam




                                                                      A sewing bee




                                                                                            9



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           Culture                                                 Vietnam, Now




The culture of Vietnam is one of the oldest of such in the Southeast Asia region. Although Viet-
nam lies geographically in Southeast Asia, its culture and the origins of its people are of East
Asian descent.


Most people live in or near the densely populated Red or Mekong deltas. About 74% (i.e. some 62
million) of Vietnamese currently live in rural areas, and although many are being influenced by the
process of Westernization, traditional rural customs and traditions still play a vital role in shaping
the culture of Vietnam.

           Importance Holidays in Vietnam           Traditionally Vietnamese life has revolved
                                                    around family, fields and faith. Vietnamese
January 1                      New Year             culture and civilization have been profoundly
Between late Jan and late Feb Tet (Lunar            influenced by the Chinese.
                              New Year)
April 30                       Liberation Day    If it is asked about religion, most Vietnamese
May 1                         Labor Day          people are likely to say that they are Buddhist,
                                                 but when it comes to family or civic duties they
September 2                   Independence Day are likely to follow the moral and social code of
                                                 Confucianism, and turn to Taoist concepts to
understand the nature of the cosmos. Other religions like Christianity, Islam, Hindu are also prac-
ticed in Vietnam.


Vietnamese music is heavily influenced by Chinese to the north and Indian to the south of Khmer
and Cham. Vietnamese folk music is usually sung without any instrumental accompaniment. Each of
Vietnam’s ethno-linguistic minorities has its own musical traditions such as flutes, lithophones,
bamboo whistles, gongs..


Classical theatre is known as hat tuong in the north and hat boi in
the south and is based on Chinese opera. Popular theatre hat
cheo expresses social protest through satire. The singing and
verse are in everyday language and include many proverbs and
sayings, accompanied by folk melodies. Modern theatre cai luong
originated in the south in the early 20th century and shows
strong Western influences. Spoken drama kich noi with its roots
appeared in the 1920s. Conventional puppetry roi can and water
puppetry roi nuoc draw their plots from the same legendary and
historical sources as other forms of traditional theatre.

                                                                                                    10



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                                                                            11



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      Political System                                                 Vietnam, Now




A new state constitution was approved in April      twice yearly for 7-10 weeks each time; elections
1992, reaffirming the central role of the Com-      for members are held every 5 years, although
munist Party of Vietnam (CPV) in politics and       its Standing Committee meets monthly and
society, and outlining government reorganization    there are now over 100 "full-time" deputies who
and increased economic freedom. Though Viet-        function on various committees. There is a sepa-
nam remains a one-party state, adherence to         rate judicial branch, but it is still relatively
ideological orthodoxy has become less important     weak. Overall, there are few lawyers and trial
than economic development as a national prior-      procedures are rudimentary.
ity.

                                                    Political system in Vietnam is highly centered on
The most important powers within the Vietnam-       collective leadership. The present 15-member
ese Government--in addition to the Communist        Politburo, elected in April 2006 and headed by
Party--are the executive agencies created by        Communist Party General Secretary Nong Duc
the 1992 constitution: the offices of the presi-    Manh, determines government policy, and its
dent and the prime minister. The Vietnamese         Secretariat oversees day-to-day policy imple-
President, presently Nguyen Minh Triet, func-       mentation. Although there has been some effort
tions as head of state but also serves as the       to discourage membership in overlapping party
nominal commander of the armed forces and           and state positions, this practice continues. In
chairman of the Council on National Defense and     addition, the Party's Central Military Commis-
Security. The Prime Minister of Vietnam, pres-      sion, which is composed of select Politburo mem-
ently Nguyen Tan Dung, heads a cabinet cur-         bers and additional military leaders, determines
rently composed of three deputy prime minis-        military policy.
ters and the heads of 26 ministries and commis-
sions, all confirmed by the National Assembly.


Notwithstanding the 1992 constitution's reaf-       Party Secretary-            Nong Duc Manh
firmation of the central role of the Communist
                                                    General:
Party, the National Assembly, according to the
constitution, is the highest representative body    Prime Mister:               Nguyen Tan Dung
of the people and the only organization with leg-   President:                  Nguyen Minh Triet
islative powers. It has a broad mandate to over-
see all government functions. Once seen as little
more than a rubber stamp, the National Assem-
bly has become more vocal and assertive in ex-
ercising its authority over lawmaking, particu-
larly in recent years. However, the National As-
sembly is still subject to party direction. More
than 80% of the deputies in the National As-
sembly are party members. The assembly meets

                                                                                                    12



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         Ho Chi Minh statue in Ben Thanh Market, Ho Chi Minh City




                     Ho Chi Minh Mausoleum in Hanoi




                                                                            13



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      Economy                                                      Vietnam, Now




Economic stagnation marked the period after reunification from
1975 to 1985 and led to waves of outmigration first by those who
linked to Saigon government then ethnic Chinese then poor farm-
ers and others. In 1986, the Sixth Party Congress approved a
broad economic reform package called "Doi Moi," (renovation)
that introduced market reforms and dramatically improved Viet-
nam's business climate. Vietnam became one of the fastest-
growing economies in the world, averaging around 8% annual gross
domestic product (GDP) growth from 1990 to 1997 and 6.5% from 1998-2003. In 2004, GDP grew
7.7%. Vietnam's inflation rate, which stood at an annual rate of over 300% in 1987, has been below
4% since 1997 (except in 1998 when it rose to 9.2%). In 2004 the inflation rate increased to 9.5%.
Simultaneously, investment grew three-fold and domestic savings quintupled. Agricultural produc-
tion doubled, transforming Vietnam from a net food importer to the world's second-largest ex-
                                 porter of rice.


                                 Foreign trade and foreign direct investment improved signifi-
                                 cantly. The shift away from a centrally planned economy to a more
                                 market-oriented economic model improved the quality of life for
                                 many Vietnamese. Per capita income, $220 in 1994, had risen to
                                 $483 by 2003 with a related reduction in the share of the popu-
                                 lation living in acute poverty. However, average income is widely
disparate--$483 for whole but $1,640 in Ho Chi Minh City and much lower than average in poorer
provinces of the central and northern highlands.


The December 10, 2001, entry-into-force of the Bilateral Trade Agreement
(BTA) between the U.S. and Vietnam is a significant milestone for Vietnam's
economy and for normalization of U.S.-Vietnam relations.


The BTA gave normal trade relations (NTR) status to Vietnamese imports in
the U.S. market. Bilateral trade between the two countries has expanded
dramatically, reaching $6.12 billion in 2004.


Vietnam was just invited to join WTO in November 2006. After the ratifi-
cation of the National Assembly Vietnam will officially become the 150th
member of WTO after more than a decade striving to join the organization.



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                                                          Rising Above
A Lung Women in Lao Cai, North




A workshop on women empowerment in Vietnam




                                                          Ao Dai and Conical Hat




                                                                                   15



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       Women in Vietnam                                                 Vietnam, Now




Under the Chinese and French rules women’s education was not promoted. Polygamy was practiced

legally in many families. Women were totally oppressed and subordinated by men in the society.


In present days Vietnamese women are facing more se-

rious and sophisticated problems.       Violence against

women is happening rampantly but not taken seriously by

people. These include domestic violence and trafficking

in women; discrimination against those who have tested

HIV/AIDS positive; and especially violation of their

property rights. Women’s names were not included in

the family land use certificate until recently. Government has come out with a policy, which makes

provision for women’s ownership over the family land only in 2003.


Regarding education, the enrollment rate of girls is still lower and drop-out rate is still higher

                            compare to boys of the same age. Even among women the one in urban

                            area get more privileged than those in the rural, mountainous areas and

                            ethnic minorities. Most of the illiterate women belong to ethnic mi-

                            norities that mostly live in mountainous areas where poverty rate is

                            high and education is not available in ethnic languages.


                            Abortion has become alarmingly high now in Vietnam at the average

                            rate of 2.5 per woman. Women often do not have bargaining power for

                            reproduction choice; they have to get rid of a female fetus if the hus-

                            band’s family wants a son. Women living in rural areas and those from

ethnic minorities face more problems regarding their health. The major diseases they suffer

from are malaria, malnutrition, respiratory and gynecological infection.


Women account for 27.3% in parliament and 12.5% in the government.


                                                                                                 16



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       Practical Information
                                                                       Vietnam, Now




Money Matters
All transactions are supposed to be in Vietnamese dong (VND), however most purchases can be
made in either Vietnamese dong or US dollar. You will get lower conversion rate when purchasing
with US dollar though.
Money exchange can be made at the airport, local banks or currency exchange booths. Try to
avoid exchange money in the street.
Credit cards are accepted in many hotels, restaurants or shopping places.
Internet Café
Internet cafés are available in all the big cities and becoming available in the small towns too. The
costs are from 2,500VND to 3,500VND per hour. Internet services are also available in the hotel
business center but it is way more expensive.
Postal Services
Post offices are open from 7am to 8pm everyday. It is available almost in every city, town, village.
Tipping
Tipping is generally not a part of the culture. Major hotels include 5%-10% services charge on
their bills. If you still want to tip, give 5-10% or 10,000-20,000VND but avoid giving excessive
amounts.
Bargaining
It is a common practice in markets and tourist shops. Bargain can be made down between 20-30%.
Prices are fixed if you see the price tag attached to the items.
International Calls
To save on international calls dial the prefix 171 or 178 and then access code 00 + ...
Cost/Price
Meal: from USD 50 cent. Lodging: from USD 3 (bed), from USD 10 (double room)
Emergency
Police: 113; Fire: 114; Ambulance: 115;
Drinking Water
Do not drink tap water unless it has been boiled properly. Avoid ice in drink in the countryside.
What to wear/bring
Ho Chi Minh and Mekong Delta and Central: light clothes, light rain jackets. Hanoi: warm clothes.
Sapa: very warm clothes. Travel light. You can always find black markets for brand name clothes
in Hanoi and HCMC with very reasonable prices.
                                                                                                    17



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   Summer Rolls (Nem cuon)

                                                       Rice Noodle Soup (Pho)




     Fried Crepe (Banh Xeo)

                                                       Spring Rolls (Nem ran)




                                              Beef Sald (Nom bo kho)
 Banana Flower Salad (Nom)

                                                                                18



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Vermicelli with pork (Bun Cha)




                                                Fish Pie (Cha Ca La Vong)




      Noodle with Beef




                                                        Rice Rolls




     Fish Source (Nuoc Mam)



                                                                            19



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      Getting Around                                                Vietnam, Now




Air                               Train                             Bus
There are two airlines flying     Trains are operated by Vietnam    Tourist bus services are recom-
domestically                      railays (www.vr.com.vn). Trains   mended if you need to travel
                                  are between almost all the ma-    long distance. It is a bit more
Vietnam Airlines
                                  jor cities in the country. How-   expensive but comfortable.
(www.vietnamairlines.com) flies
                                  ever, it is slow and subject to   (www.sinhcafe.com). If you are
from Hanoi and HCMC to Buon
                                  frequent delays.                  feeling adventurous you could
Ma Thuot, Da Lat, Da Nang,
Hue, Nha Trang, Con Dao                                             take local buses to travel long
                                                                    distance. However you have to
                                                                    prepare yourself from being
Pacific Airlines                                                    overcharged, overcrowded..
(www.pacificairlines.com) flies
from Hanoi to HCMC and from
HCMC to Da Nang




                                              Cyclo
City Transport
Cyclos
No trip to Vietnam is complete without a ride in a cyclo. Cyclo has been banned as public transpor-
tation. However you can still enjoy a tourist cyclo ride with a travel company i.e. Sans Susi
Motorcycle Taxis
The fastest way to get around towns. It is called Xe om in Vietnamese. You need to check the
price before riding and bargain is necessary.
Bicycles
Bicycles can be rented with the rate of USD 1 a day.
Taxis
Air-con metered taxis are available in the big cites and fares are quite cheap.
Buses
City buses are available in the big cities with very low price i.e 15cent but the timetable and bus
stops are often difficult to find. Use taxis, motorcycle taxis to save your time and avoid unneces-
sary headaches.
                                                                                                 20



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          Do’s & Dont’s                                               Vietnam, Now




DO’S

∗   Do wait for your host to sit first


∗   Do learn to use chopsticks


∗   Do use the cold towel that is usually provided in the restaurants


∗   Do tip about 10% in the restaurants


∗   Do drink every time someone offers a toast




DONT’S

∗   Don’t turn down food placed in your bowl by your host


∗   Don’t leave chopsticks in a v-shape in the bowl (a symbol of death)


∗   Don’t jump out of your seat when the Vietnamese pop open the cold towel


∗   Don’t tip if there is already a service charge on the bill


∗   Don’t be sick or pass out face down on the table if it goes on all night




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            Basic Vietnamese                                         Vietnam, Now




Number                          Greetings                         Phrases
One             Mot             Hello         Xin chao            Where..
Two             Hai             Goodbye       Tam biet            O dau..
Three           Ba              See you again Hen gap lai         My name is..
Four            Bon             Thank you     Cam on              Toi ten la...
Five            Nam             Sorry         Xin loi             I am from..
Six             Sau             Please        Lam on              Toi den tu..
Seven           Bay             Yes           Co/Da/Vang          What is your name?
Eight           Tam             No            Khong               Ten ban la gi?
Nine            Chin                                              How are you?
Ten             Muoi                                              Khoe khong?
Eleven          Muoi mot                                          Fine, thank you
Twelve          Muoi hai                                          Khoe, cam on
Thirteen        Muoi ba                                           How much?
Fourteen        Muoi bon                                          Bao nhieu tien?
Fifteen         Muoi lam                                          Check please
Sixteen         Muoi sau                                          Lam on tinh tien
Seventeen       Muoi bay
Eighteen        Muoi tam
Nineteen        Muoi chin
Twenty          Hai muoi
One Hundred     Mot tram
One Thousand Mot nghin
One million     Mot trieu




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            Ho Chi Minh City
                                                                     Vietnam, Now
            (formerly Sai Gon)



Location: South of Vietnam        What to do:                       Café Havana (25 Tran Can Van;
                                                                 Tel: 827 9682)
                                  Vietnamese Traditional Mas-
Characteristic: biggest city in
                                  sage (185 Cong Quynh; Tel: 839 Q Bar (7 Lam Son Square; Tel:
                                  6697)                             823 3479)
Vietnam (5m people)
                                  Bowling (Diamond Plaza; Tel:      Where to shop
                                  825 7778)
Weather: Average tempera-                                           Diamond Plaza
ture in November is 20-30C        Walking tour (Pham Ngu Lao-       Ben Thanh Market
                                  Pho 200-Ben Thanh Market-
                                  Tran Nguyen Han-Fine Arts         Huynh Thuc Khang Street Mar-
Sight:                            Museum-Street Market-             ket
                                  Municipal Theatre-Rex Hotel-      Sai Gon Square
War Remnants Museum (28 Vo
                                  Hotel de Ville-Museum of Ho
Van Tan; Tel: 930 5587);
                                  Chi Minh City-War Remnants-
Reunification Palace (106         Reunification Palace-Notre        Night Life: dancing club
Nguyen Du; Tel: 829 4117);        Dame Cathedral-History Mu-        Apocalypse Now (2C Thi Sach;
Quan Am Pagoda (12 Lao Tu);       seum-Jade emperor Pagoda)         Tel: 824 1463)
Notre Dame Cathedral (Han                                           Tropical Rainforest Disco (5-15
Thuyen);                          Where to eat                      Ho Huan Nghiep; Tel: 825
Museum of Ho Chi Minh City                                          7783)
                                  Vietnamese:
(65 Ly Tu Trong; Tel: 829                                           Underground (69 Dong Khoi;
                                  Lemon Grass (4 Nguyen Thiep;
7941);                                                              Tel: 829 9079)
                                  Tel: 822 0496)
Ho Chi Minh Musem (1 Nguyen
                                  Pho Bo (96 Bui Vien)
Tat Thanh; Tel: 840 0647);
                                  Nam An (36 Nguyen Hue; Tel:
Municipal Theater (Lam Son
                                  822 0246)
Square);
                                  French:
Fine Arts Museum (97A Pho
Duc Chinh; Tel: 822 2441);        Le Jardin (31 Thai Van Lung;
                                  Tel: 825 8465)
Sai Gon Central Mosque (66
Dong Du);                         Augustin (10 Nguyen Thiep; Tel:
                                  829 2941)
China Town (Cho Lon, District
5);                               Seafood:
                                  Miss Saigon (86 Le Thanh Ton;
                                  Tel: 823 8174)
                                  Café and Bar:

                                                                                                   23



           Adapted for use by INNOVATE 2008 with permission of the East-West Center.
           Available for download on INNOVATE OwlSpace website
                                Vietnam & HCM Orientation Guide




Sources:
Lonely Planet Vietnam
Travelers Vietnam
Insight Guides Vietnam


http://en.wikipedia.org/wiki/Main_Page
http://www.terragalleria.com/vietnam/
http://images.google.com/
http://weather.yahoo.com/_sv=off
http://www.vietspring.org/
http://www.seasite.niu.edu/vietnamese/VNTravel/Travel_currency.htm




Compiled by APLP Generation 6 Fellows:
Hoa Le
Phuong Anh Nguyen
Thuan Le


For Asia Pacific Leadership Program Field Study in Vietnam (November 24-December 24, 2006)


                                                                                             35



           Adapted for use by INNOVATE 2008 with permission of the East-West Center.
           Available for download on INNOVATE OwlSpace website
Singapore Guide
41
                                  Hotel Info & Map /                                                    42
The conference hotel in Singapore will be the Peninsula Excelsior Hotel. For those delegates staying at the
conference hotel your INNOVATE conference registration fee includes your hotel room, taxes & daily breakfast
buffet. All other expenses including, but not limited to, phone calls, internet charges, business center charges,
room-service or mini-bar charges, laundry, tips, or other incidental expenses are the responsibility of the individual
delegate. Upon check-out you and your roommate must pay any additional expenses that were charged to your
room bill.

All delegates not staying at the conference hotel must arrange daily transportation to/from the hotel to meet the
buses for transportation to INNOVATE site visits each day.




Address: 5 Coleman St., Singapore, 178805,
Telephone: (65) 6337 2200
Website: www.ytchotels.com.sg
                   Singapore Overview
Table of Contents
Map. . . . . . . . . . . . . . . . . . . . 2
Basic Facts . . . . . . . . . . . . . 3
History . . . . . . . . . . . . . . . . 4
Political System . . . . . . . . . 5
Economy . . . . . . . . . . . . . . . 7
Business Etiquette . . . . . . .9
Diversity/Culture . . . . . . . 10
Practical Information. . . . 12
Singapore City Info. . . . . .14
Special Food . . . . . . . . . . . 15
Getting Around . . . . . . . . . 16
Basic Mandarin Chinese . . 17
Sources . . . . . . . . . . . . . . . 18




                                               -1-
Singapore




       -2-
                Basic Facts

Official Name         Republic of Singapore

Geography
Area:                 704.0 km² (270 sq. mi. )
Capital:              Singapore City
Climate:              Tropical rainforest climate, high humidity

People
Population:           4,680,600
Official Languages:   English, Mandarin, Malay, Tamil
Religions (2000):     Buddhism/Taoism (51%), Christianity (15%), Islam (14%),
                      other (5%), no affiliation (15%)

Government
Type:                 Parliamentary Republic
President:            Sellapan Ramanathan
Prime minister:       Lee Hsien Long
Independence:         August 9, 1959
Parties:              People’s Action Party (PAP) (dominant), Worker’s Party of
                      Singapore, Singapore Democratic Party (SDP), Singapore
                      Democratic Alliance

Economy (2006)
GDP – Total:          US $137.8 billion (54th )
GDP - Per capita:     US $30,723.61 (17th)

Electricity           220-240V, 50 Hz

Currency              Singapore Dollar (SGD)
                      1 USD = 1.446 SGD




                                    -3-
               History
Origin of name
The name Singapura is derived from the Sanskrit words singa ("lion") and pura
("city"). According to the Malay Annals, this name was given by a 14th century
Sumatran Malay prince who, landing on the island after a thunderstorm, spotted an
auspicious beast on the shore that his chief minister identified as a lion.

Early Settlement
            The history of Singapore began as early as the 3rd Century when a
            Chinese account described the island at the tip of the Malay peninsula.
            Singapore rose in importance during the 14th century under the rule of
            Srivijayan prince Parameswara and became an important port until it
            was destroyed by Portuguese raiders in 1613. The modern history of
            Singapore began in 1819 when Englishman Sir Thomas Stamford Raffles
            (photo on left) established a British port on the island. Under British
colonial rule, it grew in importance as a centre for both the India-China trade and
the entrepôt trade in Southeast Asia, rapidly becoming a major port city.

From Imperialism to Independence
During World War II, Singapore was conquered and occupied by the Japanese
Empire from 1942 to 1945. When the war ended, Singapore reverted to British
control, with increasing levels of self-government being granted, culminating in
Singapore's merger with the Federation of Malaya to form Malaysia in 1963.
However, social unrest and disputes between Singapore's ruling People's Action
Party and Malaysia's Alliance Party resulted in Singapore's expulsion from Malaysia.
Singapore became an independent republic on August 9, 1965.

Developments
Facing severe unemployment and a housing crisis, Singapore embarked on a
modernization program that focused on establishing a manufacturing industry,
developing large public housing estates, and investing heavily on public education.
Since independence, the economy has grown by an average of 9% each year. By the
1990s, the country has become one of the world's most prosperous nations, with a
highly-developed free market economy, strong international trading links, and the
highest per capita GDP in Asia outside of Japan.


                                    -4-
               Political System
                 Government and politics
Singapore is a republic with a Westminster system of unicameral parliamentary
government representing different constituencies. The bulk of the executive
                            powers rests with the Cabinet, headed by the Prime
                            Minister. The office of President of Singapore,
                            historically a ceremonial one, was granted some veto
                            powers as of 1991 for a few key decisions such as the use
                            of the national reserves and the appointment of judiciary
                            positions. Although the position is to be elected by
                            popular vote, only the 1993 election has been contested
 The Istana is the official
 residence and office of    to date. The legislative branch of government is the
 the President.             Parliament.

Parliamentary elections in Singapore are plurality-based for group representation
             constituencies since the Parliamentary Elections Act was modified in
             1991. Singaporean politics have been controlled by the People's Action
             Party (PAP) since self-government was attained. In consequence,
             foreign political analysts and several opposition parties like the
             Workers' Party of Singapore, the Singapore Democratic Party (SDP)
             and the Singapore Democratic Alliance (SDA) have argued that
Singapore is essentially a one-party state.

Many analysts consider Singapore to be more of an illiberal or procedural
democracy than a true democracy. The Economist Intelligence Unit, while admitting
that "There is no consensus on how to measure democracy" and that "definitions of
democracy are contested", does not list Singapore as either a "democracy" or a
"flawed democracy" but as a "hybrid regime" of democratic and authoritarian
elements. Freedom House ranks the country as "partly free". Though general
elections are free from irregularities and vote rigging, the PAP has been criticized
for manipulating the political system through its use of censorship, gerrymandering,
and civil libel suits against opposition politicians.




                                     -5-
Singapore has a successful and transparent market economy. Government-linked
companies are dominant in various sectors of the local economy, such as media,
utilities, and public transport. Singapore has consistently been rated as the least
corrupt country in Asia and among the world's ten most free from corruption by
Transparency International.

Although Singapore's laws are inherited from British and British Indian laws,
including many elements of English common law, the PAP has also consistently
rejected liberal democratic values, which it typifies as Western and states there
should not be a 'one-size-fits-all' solution to a democracy. Laws restricting the
freedom of speech are justified by claims that they are intended to prohibit
speech that may breed ill will or cause disharmony within Singapore's multiracial,
multi-religious society. For example, in September 2005, three bloggers were
convicted of sedition for posting racist remarks targeting minorities. Some
offences can lead to heavy fines or caning and there are laws which allow capital
punishment in Singapore for first-degree murder and drug trafficking. Amnesty
International has criticized Singapore for having "possibly the highest execution
rate in the world" per capita. The Singapore government argues that there is no
international consensus on the appropriateness of the death penalty and that
Singapore has the sovereign right to determine its own judicial system and impose
capital punishment for the most serious crimes. However, despite restrictions on
public gatherings in Singapore, a small group of activists has organized events in
2005 and 2006 protesting against the country's use of the death penalty.

Foreign relations
Singapore maintains diplomatic relations with 175 countries although it does not
maintain a high commission or embassy in many of those countries. It is a member
of the United Nations, the Commonwealth, ASEAN and the Non-Aligned Movement.
Due to obvious geographical reasons, relations with Malaysia and Indonesia are
most important. Singapore enjoys good relations with the United Kingdom which
shares ties in the Five Power Defense Arrangements (FPDA) along with Malaysia,
Australia and New Zealand. Good relations are also maintained with the United
States; the US is perceived as a stabilizing force in the region to counterbalance
the regional powers.




                                     -6-
                Economy
Singapore has a highly developed market-based economy, which historically
revolves around extended entrepot trade. Along with Hong Kong, South Korea and
Taiwan, Singapore is one of the Four Asian Tigers. The economy depends heavily on
exports refining imported goods, especially in
manufacturing. Manufacturing constituted 26% of
Singapore's GDP in 2005. The manufacturing industry is
well-diversified into electronics, petroleum refining,
chemicals, mechanical engineering and biomedical sciences
manufacturing. In 2006, Singapore produced about 10% of
the world's foundry wafer output. Singapore is the busiest
port in the world in terms of tonnage shipped. Singapore is
the world's fourth largest foreign exchange trading centre
after London, New York City and Tokyo. Rated as the most
business-friendly economy in the world, with thousands of
foreign expatriates working in multi-
national corporations, the city-state        Book on Asia’s most successful economies,
also employs tens of thousands of            examining the geopolitical/economic contexts
                                             of export-oriented industrialization.
foreign blue-collared workers from
around the world.

In 2001, a global recession and slump in the technology sector caused the GDP to
                              contract by 2.2%. The Economic Review Committee,
                              set up in December 2001, recommended several policy
                              changes with a view to revitalizing the economy.
                              Singapore has since recovered from the recession,
                              largely due to improvements in the world economy; the
                              Singaporean economy itself has grown more than 6%
                              annually from 2004 to 2007. Prime Minister Lee Hsien
 Singapore's Central Business Loong announced that Singapore's economy is
 District                     expected to grow by at least 4-6% annually over the
                              next 5-10 years.




                                       -7-
                                            `
                                              Singapore is a popular travel destination,
                                              making tourism one of its largest
                                              industries. About 9.7 million tourists
                                              visited Singapore in 2006. The Orchard
                                              Road district is the centre of shopping
                                              hub in Singapore. To attract more
                                              tourists, the government decided in 2005
                                              to legalize gambling and to allow two
                                              Integrated Resorts to be developed at
                                              Marina South and Sentosa. To compete
  Orchard Road, the retail and entertainment  with its many rivals such as Hong Kong,
  hub of Singapore, a major tourist and local Tokyo and Shanghai, the government has
  attraction.                                 announced that the city area would be
                                              transformed into a more exciting place
by lighting up the city completely. Other than the Integrated Resort, about 15 new
developments are coming up, which include the Singapore Flyer, which would be the
largest Ferris wheel in the world, the Gardens by the Bay, and a 280-meter Double
Helix Bridge. Cuisine has been heavily promoted as an attraction for tourists, with
the Singapore Food Festival in July organized annually to celebrate Singapore's
cuisine.

Singapore is also growing its medical
tourism sector. 230,000 foreigners sought
medical care in the country in 2003 and
medical services are aiming to serve one
million foreign patients annually by 2012.
In doing so it is hoped to generate $3
billion in revenue and create at least
13,000 new jobs within the health
industries. Singapore hospitals are actively
engaged in international healthcare
accreditation, at least partly as a by-         The Fountain of Wealth, the largest
                                                fountain in the world, is located in one of
product of this desire to grow the income
                                                Singapore's largest malls, Suntec City.
from medical tourism.




                                      -8-
               Business Etiquette

Building Relationships & Communication
- Personal relationships are the cornerstone of all business relationships.
- Business is a matter of being tied into the proper network, which is the result of
long- standing personal relationships or the proper introductions.
- This is a group-oriented culture, so links are often based on ethnicity, education
or working for the same company.
- Once you are recognized as part of the group, you will be accepted and expected
to obey the unwritten rules of the group.
- You must be patient as this indicates that your organization is here for the long-
term and is not looking only for short- term gains.
- Always be respectful and courteous when dealing with others as this leads to the
harmonious relationships necessary within business.
- Rank is always respected. The eldest person in the group is revered.
- Most Singaporeans are soft-spoken and believe a calm demeanour is superior to a
more aggressive style.
- Watch your body language and facial expressions.
- Singaporeans give a respectful pause of up to 15 seconds before answering a
question. Do not start speaking too quickly or you will miss the answer.

Business Cards
- Business cards are exchanged after the initial introductions.
- Business cards are exchanged using both hands.
- If you will be meeting ethnic Chinese, it is a good idea to have one side of your
card translated into Mandarin. Have the Chinese characters printed in gold, as this
is an auspicious color. Hand your card so the typeface faces the recipient.
- Examine business cards carefully before putting them in a business card case.
- Treat business cards with respect. This is indicative of how you will treat the
relationship.
- Your own business cards should be maintained in pristine condition. Never give
someone a tattered card.




                                     -9-
               Ethnic Diversity and
               Culture
Ethnic Diversity
According to government statistics, the population of Singapore as of September
2007 was 4.68 million, of whom 3.7 million were Singaporean citizens and
permanent residents (termed 'Singapore Residents').




Modern Singapore has been a focus of contact between the three cultural blocs of
China, India, and Indonesia, and between Orient and Occident. Asian migrants came
as laborers, artisans, and entrepreneurs; the much smaller European migrant group
introduced western economic and administrative institutions. Singapore is a multi-
ethnic society where Chinese, Malay and Indian traditions coexist beneath the
veneer of a western cosmopolitan metropolis. The three main ethnic groups are
religiously and culturally diverse.

The Family
- The concepts of group, harmony, and mutual security are more important than
that of the individual.
- The family is the centre of the social structure and emphasizes unity, loyalty and
respect for the elderly.
- The term 'family' generally includes extended family and close friends who are
treated as family members.
- Respect for the elderly and seeing the family as the place one goes to for support,
both help retain core values in this island nation.


                                    - 10 -
Face & Respect
- Having face indicates personal dignity.
- Singaporeans are very sensitive to retaining face in all aspects of their lives.
- Face is a prized commodity that can be given, lost, taken away or earned.
- It is a mark of personal qualities such as a good name, good character, and being
held in esteem by one's peers.
- It can also be greater than the person and extend to family, school, company, and
even the nation itself.

Hierarchy
- Singaporeans claim they are an egalitarian society, yet they retain strong
hierarchical relationships that can be observed in the relationship between parents
and children, teachers and students, and employers and employees.
- This goes back to their important cultural value, group dependence.
- This reliance on hierarchy is drawn from Confucianism, which emphasizes
respecting age and status, even blind obedience to one's elders. In the workplace
this is seen in the increased deference that is paid to employees who are older.
- The elderly are always treated with the utmost respect and courtesy.
- Elders are introduced first, are given preferential seating, are given the choicest
food, and in general put on a pedestal.

Non-Verbal Communication
 - Singaporeans are group dependent and rely on facial expression, tone of voice
and posture to tell them what someone feels.
- They tend to be subtle, indirect and implicit in their communications.
- They hint at a point rather than making a direct statement, since that might
cause the other person to lose face.
- Rather than say 'no', they might say, 'I will try', or 'I'll see what I can do'. This
allows the person making the request and the person turning it down to save face
and maintain harmony in their relationship.




                                      - 11 -
               Practical Information

Money Matters (1,2,5,10,50,100, 500)

1 USD = 1.446 SGD
Money can be exchanged at the airport or local banks/ATMs. Credit cards are
accepted in many hotels, restaurants, and shopping places.




Internet Cafes
Internet Cafés are available throughout Singapore and cost from 2-5 SGD/hour,
sometimes including food/drinks.

Postal Service
It costs one SGD to mail a postcard to US.

Tipping
Singaporeans generally do not tip on anything except in very high class restaurants
or rounding to the dollar in a cab. About 95% of people do not tip at all.

Bargaining
You can never bargain at supermarkets, malls, or any chain store. A bit of
bargaining in flea markets or private stores in Chinatown or Indiatown is
acceptable.

International Calls
Calls to Singapore: 011-65-####-####
Calls to the US from Singapore (can depend on the provider): 019-1-###-####.
Phone cards can be purchased from major convenience store. Tip: Buy a phone card
to call to the US rather than using your credit card on a pay phone—the latter calls
can cost up to $40 if you aren’t careful.




                                    - 12 -
Average Costs in Singapore
Most people eat in hawker centers (similar to street side food, but with a high
regulation for cleanliness, for which there are posted signs ranking the level),
which include an public, open seating area outside. Food here typically costs 2-5
SGD. Five SGD will come with a drink and should be more than sufficient. In normal
cafés, 15-20 SGD will cover a good-sized meal including a drink.

Drinking Water
Water is very clean in Singapore, and tap water is safe for drinking.

What to Wear/Bring
The temperature in Singapore does not fluctuate much throughout the year, and on
average is between 27-33 C (80-91 F) with 80-90% humidity. Thunderstorms are
typical, although the rainy period ends in February.




                                    - 13 -
               Singapore City Info

                                Sentosa
                                Sentosa, which means tranquillity in Malay, is a
                                popular island resort. A major tourist attraction, it
                                hosts a sheltered beach of more than 2 km on its
                                southern coast and historical fortifications in Fort
                                Siloso, dating from World War II. There are also
                                two golf courses and two five-star hotels.

Orchard Road
Orchard road contains a strip of large malls, the retail and entertainment hub of
Singapore. It is one of the most popular places to hang out for locals and tourists.

Night Life
There is a vibrant nightlife including indoor karaoke, movies, video arcades, bars
and clubs. The drinking age is 18. Famous bars and pubs are at Clarke Quay and
Boat Quay, located along the Singapore River.

Singapore Zoo
The Singapore Zoo, including a Night Safari, is one of the best in Southeast Asia
and is a model of the 'open zoo' concept. Animals are kept in spacious, landscaped
enclosures, separated from visitors by moats that are concealed with vegetation or
below the line of vision. Dangerous animals that can climb are housed in landscaped
glass-fronted enclosures.




   Polar Bear at the Singapore Zoo       Clarke Quay by the Singapore River

Other Activities
Other activities in Singapore include sea sports such diving or wakeboarding, and
visiting cultural centers of the city including Chinatown and India town.


                                     - 14 -
                  Special Food

Local breakfast specialities
Kaya toast with a cup of local coffee (Toasted bread with a coconut spread)
Roti Prata (batter and egg heated on a hot plate to form a tasty pancake)
Teh Tarik (tea with milk)
Bak Kut Teh with rice (pork bones boiled with special spices)
Nasi Lemak (rice cooked with coconut, fried fish, egg, chicken wings and anchovies)




        Kaya Toast                Roti Prata        Bak Kut Teh with Rice        Nasi Lemak


Complete meals
Laksa (noodle in a spicy soup with fish cake, boiled egg and cockles)
Char Kuay Teow (flat noodles stir-fried with bean sprouts, cockles, Chinese sausage, and prawns)
Hokkien Prawn Mee (yellow and white noodles stir-fried with prawns and squid)
Satay (grilled pieces of chicken, beef or mutton)
Murtabak (roti prata stuffed with fish, chicken or mutton)
Char Siew Rice/Noodles (rice or noodles with roasted pork as a side dish)




       Laksa            Char Kuay Teow   Hokkien Prawn Mee        Satay          Murtabak


Desserts
Cendol (a cold dessert consisting of pandan-flavored coconut milk, brown sugar, strips of green
jelly, and red beans)
Ice Kacang (a cold dessert consisting of a mound of crushed ice topped with sweet syrup and
evaporated milk, and with kidney beans, corn kernels, multi-colored jelly cubes and attap chee
hidden within the crushed ice)




                                           - 15 -
              Getting Around

An efficient public transportation network of taxis, buses and the modern Mass
Rapid Transit (MRT) rail system ensures that getting from point A to point B is
hassle-free and extremely affordable.


                         Airport shuttles provide transportation to almost all
                         hotels.




                         For maximum freedom, buy an ez-link card and hop onto a
                         bus! The ez-link card can also be used on the MRT. SBS
                         bus 36 runs between Orchard Road and Singapore Changi
                         Airport. Details of bus routes and fares are displayed at
                         bus stations.

                         The MRT is a modern, air-conditioned passenger train
                         service with stations all over the island. There are 3
                         main lines that run North-South, East-West, and North-
                         East. You can obtain a copy of A Quick Guide to MRT
                         Travel in all MRT stations.

                         Over 15,000 air-conditioned cabs ply local roads and
                         provide comfortable, hassle-free travel at a very
                         reasonable cost. They can be flagged down 24 hours a
                         day on most roads, with well-marked taxi-stands
                         available outside most major shopping centers and hotels.

Singapore Airport
Carry-On Baggage: Usually 7kg or 16lbs, where bag's total length, width and
height must measure no more than 115cm or 46".
Check-In Baggage: Most airlines allow up to 20kg or 44 lbs. For baggage
exceeding this, you may choose to either air-freight it as unaccompanied baggage
or pay an excess baggage charge.


                                   - 16 -
                Basic Mandarin Chinese
Hello                                      Ni hao

How are you?                               Ni hao ma?

I’m fine, thank you                        Wo hen hao, xie xie

Goodbye                                    Zai jian

Please                                     Qing

Thank you                                  Xie xie

You’re welcome                             Bu ke qi

I don’t understand                         Wo ting bu dong

Good morning                               Zao an

Good evening                               Wan shang hao

Good night                                 Wan an

This is delicious!                         Hen hao chi!

Cheers!                                    Gan bei!

I don’t eat meat                           Wo bu chi rou

I don’t want MSG                           Wo bu yao wei jing

Menu                                       Cai dan

Bill/check please                          Mai dan

Chopsticks                                 Kuai zi

Excuse me / I’m sorry (apology)            Dui bu qi




                                  - 17 -
              Sources

Information Copied
http://www.kwintessential.co.uk/resources/global-etiquette/singapore.html
http://www.voyana.com/Singapore/Food.asp/HD/14
http://www.wikipedia.org

Photos
http://www.killineycafe.com/menu/kaya_toast.jpg
http://www.rgj.com/blogs/dining/uploaded_images/RotiPrata-720358.jpg
http://static.zooomr.com/images/2767543_38282358e2.jpg
http://www.malaysiasite.nl/images/recept6.jpg
http://www.trekearth.com/gallery/Asia/Singapore/photo74798.htm
http://www.dkimages.com/discover/Home/Food-and-Drink/National-
Cuisines/Chinese/Singapore/Singapore-08.html
http://lilyng2000.blogspot.com/2005_06_01_archive.html
http://farm1.static.flickr.com/155/360595220_4947924213.jpg
http://www.excelloz.com/imagedata/Reviews/novotel_clarke_quayma061201081.jpg




                                  - 18 -
US Participating Institutions                        Intl. Participating Institutions




            INNOVATE 2008 is partially sponsored by a National Science
            Foundation – Partnership for International Research and Education
            Grant (NSF-PIRE) awarded to Prof. Juinichro Kono (Rice) and his
            co-PIs Dr. Cheryl Matherly (Tulsa) and Sarah Phillips (Rice).




INNOVATE Conference
Administered by: Rice University

Address:
6100 Main St., ECE – MS 366
Houston, TX 77005

Telephone: (713) 348-6362
Website: http://innovate.rice.edu
Email: innovate@rice.edu

								
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