DHL EXEL Newsletter | Issue 28
Happy New Year
Welcome to Issue 28 the the box in security reception. Page 7 Polish Drivers arrive at Emerald Park.
first issue of 2007 and we New for 2007 will be the “Agony Aunts” With Health and Safety in mind we take this
section where you will be able to have a opportunity to welcome Gary Edge the new
wish you all a “Very Happy moan and groan and we will try to help you Health and Safety Officer.
New Year.” get answers to the things that niggle you.
The Emerald Team
All the old favourites like Nigel’s Notes,
2006 brought many changes and 2007, you Caroline’s Comments, Colleagues’ Corner and
can be sure, will follow the same trend. Competitions will still be there along with
As always Emerald Park will rise to the many new items.
challenge of the New Year and The Emerald So have a good year – I’ll re-phrase that,
will keep you up to date on events and
“Have a Great Year” be happy, be lucky.
Page 2 Nigel’s Notes.
Have a great year!
The Emerald Team Barbara Bridge, Claire Farr, Nigel looks to the future and gives us his
Julie Phillips and me Gwyn Jones along with
Martyn Harrington will do our best to keep
view on the year ahead. from
Page 3 Caroline’s Comments.
you informed on what’s going on but we do
rely on you to come to us with your stories After the “Bush Tucker Trial” we wonder at The Emerald Team
good and bad. So if you have something to what Caroline has in store for us all in 2007.
celebrate or you would like to recommend a Page 6 From forklift to Mercedes 44 tonne.
nice place to go to for a holiday please see Rich Sheppard, just one of the latest batch of
one of the team or leave your comments in “Drivers.”
INSIDE THIS ISSUE
02 03 04
Nigel’s Words Caroline’s Comments Safety First
Nigel gives us the low down on First the Bush Tucker Trial – We welcome Gary Edge – the
our achievements. what else has she got planned? new health & safety officer.
05 06 07
Christmas Party A Dream Come True Polish Drivers
Sandwiches, crisps, cakes and From forklift to Mercedes 44 A welcome to our new Polish
gallons of squash - party time! tonne. drivers.
08 09 10
Sparky Sliman Things That Go Bump Colleagues’ Corner
As Sparky says “It’s never to Who ya gonna call? Shining stars, service awards
late to change careers.” and new starters.
Let’s start 2007 with a benefit and add real value for our customer
brief review of Christmas
2006 and the excellent Delivering great availability, reducing
shrinkage impact to store, (miss picks, left
results and achievements offs, missing DU’s all contribute to this!),
across all the site – here is MHE damage and cost controls (reduction
a quick flavour. of!), Fleet accident damage (reduction
of!)...are just some of those challenges that
Each year Emerald Park breaks records and
this year was no exception with records set
as a team we need to face into this year
As this goes to print we will also be in the
in Chill Product, Produce, Deliveries. The Chill
was a massive 184.1K, Produce at 94.7K, thick of ITMS, (integrated transport
Deliveries into branches peaked at 360 management systems) at EP, which
(including Drop & Swap). This meant that represents the most significant and exciting
Christmas Week we delivered 460K !! This is transport solution programme that our
customer in conjunction with DHL have Rich Raistrick
a fantastic achievement and one which we
can all be proud of. invested in and implemented. This system
and the effective management of it will drive
On a lighter note I would like to congratulate
my fellow contestants in “The Bush Tucker
some real service and efficiency benefits
across the network.
Trial”. Organised by Caroline Goddard (HR
Manager). My stomach let me down early Our customer is also embarking on a number
on, but to those of you who went on I have of changes within the supply chain, a brand
nothing but admiration and especially to Rich new composite site opening in Northampton
Raistrick (Chill Days) the eventual winner along with a radical overhaul of the Gary Spear
followed closely by Gary Spear (NP Days). Langlands Park facility to increase volume
Rich’s prize, a meal for him and his wife on throughput show us that the JS business is
“The Glass Bottom Boat” was hopefully a all about expansion and growth which of My stomach let me
world away from the menu of “The Bush course is good news for us!.. down early on, but to
Tucker Trial”. I look forward to working with all of you in those of you who went
2007 here’s to a successful and productive
But it’s thanks and well done to all who took
year at Emerald Park..
on I have nothing but
part, I hope you enjoyed the wine to mark
our record breaking period! Thanks for your support,
Now onto 2007
especially to Rich
As always each new year in our business Raistrick (Chill Days) the
presents us with different challenges and eventual winner
opportunities and in line with our
commitment to continuous improvement followed closely by Gary
here at Emerald Park, we need to be Spear (NP Days).
prepared to meet these challenges, deliver
I hope you all had a wonderful and enjoyable Christmas
and a prosperous New Year. .
How many of you have set New Year Finally, if we can get a dog display team, fire
Resolutions and are still sticking to them? brigade, majorettes and a lorry ride I think
I have to say mine is still going ok, having this will make it a great day for all. So if you
returned to playing women’s rugby and trying have any contacts, please see if they would
to get fit!! I’m going to keep positive and be willing to do this!
keep going…. And therefore I wish you luck
We hope to do this in May so we need to
with sticking to yours!
start getting everything together to make
I would also like to thank those who joined in this a success. Let’s make this a great day!
with the fun at Christmas – especially the
In terms of HR Issues, we welcome Gary Edge
Bush Tucker Trial which for those of you who
to the HR Team who takes on the role of H&S
watched must agree was pretty grim. From
Officer. Gary joins us with a large amount of
munching on vomit fruit, crickets, cows
experience having worked in Appetito and
testicles and even a sheep’s eye – I have to
Northern Foods. Welcome Gary and we wish
say to all those that took part – well done!
you every success in your new role.
For 2007, there are a few things we will be
I was given this really interesting book for
looking at doing with your support. To start
Christmas with all these thought provoking
we would like to have a family fun day, an
phrases, so I thought I would share one with
opportunity for you to bring your children
you on each of my comments:
here and show them where you work. This is
going to take large amounts of organising and “Enjoy life – in spite of everything, it may just
help from yourselves, we are looking for be better than the alternative”.
things such as, a coconut shy, splat the rat,
lucky dip, face painting, tombola, hook a duck
and much more.
I have already roped in chef Ed and chef Kev
to do the BBQ. So if you have any ideas, have
any bits and bobs that may help or even want
to run a stall then please let me or Ed/Kev
“Enjoy life – in spite of
We also hope to be doing tours of the everything, it may just
warehouse so we need colleagues to
volunteer to do this and organise routes and
be better than the
plans and how, in line with Health and Safety,
we will be able to do this.
Gary Edge joined us at Emerald Park on 2nd January as
the new health & safety officer.
We are sure that all colleagues would like to welcome Gary and here in his own words is a little
of Gary’s background.
Hi to you all at Emerald Park. I would first like to say a big thank you for the warm welcome I
have received from everyone and just give you all a little insight into my life. I am married with
two sons and live at Paulton. I have been a health & safety officer for eight years and worked
with Linpac, Appetito and Northern Foods before joining you all at Emerald Park.
Health & safety is of paramount importance and many challenges lie ahead but I am certain that
with the help of my fellow managers, health & safety reps and all of you that I will soon be able
to make an impression to help the site achieve its goals in the health & safety field.
I do hope that when you see me walking around the site and you feel that you have a health &
safety question that you would like answered that you will stop me and if I can I will give you an
answer there and then or if a more in depth explanation is required I will make sure that I will
inform the department H&S rep to get back to you.
I am looking forward to many ‘SAFE’ years ahead with you all at Emerald Park and will keep in
touch with you regularly via the notice boards and through my regular slot in The Emerald.
I am looking forward to many
‘SAFE’ years ahead with you at
Emerald Park and will keep in
touch with you regularly via the
notice boards and through my
regular slot in The Emerald.
what has the
social club done
• Monthly draws for £250
• Easter draw for
Children’s 10 x £100
Christmas Party • Xmas draw for 10 x £100
• Subsidised trips including
theme parks, Swindon
dogs, Bristol football &
rugby, shopping trips,
Wincanton races & many
The children’s Christmas party was as usual a great others on request
success and a very expensive time for the Social club • Firework display
who again went out of their way to provide wonderful
• Xmas parties for
gifts for Father Christmas to bring to them all.
adults & children
Fifty children along with mums and dads and After the presents, it was on with the show
• Xmas presents &
many grandparents went along to the and the magician, ventriloquist, clown and
Shireway Community Centre to enjoy comic all rolled into one gave a great show
vouchers for colleagues’
themselves. and was enjoyed by young and old alike. children
Controlling everyone and seeing that all the Before we knew it time had flown by and it • Donation to DHL
children had a place to sit was down to was time to go but not before Martyn had golf society
Martyn Payne and his band of helpers and it handed out bags of sweets to all the children
wasn’t long before all the sandwiches, cakes, (Joan sends you a big thankyou Martyn). • Donation to DHL
crisps, chips and gallons of squash had It just remains for me to say on behalf of fishing club
disappeared. everyone, thanks a million to the Social Club
• Donations to various
Now was the time we had all been waiting Committee for organising the party. If there
for and Father Christmas was welcomed with are colleagues out there who are not
local charities &
a huge bag of presents (I am sure Tony members and would like to join ask for a sponsorship of colleague
Nelson must have relatives in the Christmas form and you too can share in all the benefits functions
family). that being a member can bring you..
• All new members
The gifts, as always, were fantastic and Gwyn welcome. Full time
there wasn’t a disappointed face among all
• Only £ 3 a pay period
MON£Y, MON£Y, MON£Y
The Chelsea Building Society are offering discounted
mortgages to all Sainsbury’s Distribution Centre
To find out more about this offer please contact Jon Topp, Assistant Branch
Manager on 01179 297867 or pop into 18 Broadmead, Bristol.
Please see M. Payne
or D. Riley for an
A Dream Come True
For Richard Sheppard – driver
After twenty two years in the warehouse driving a
forklift and getting fed up with “PICKING ALL THE
TIME”. I decided that like Toad of Wind in The Willows it
was to be the open road for me.
I put my name on the long long list and about a year later my chance came to get behind the
wheel. Ant & Dec took me under their wings and after the theory test which was “easy peasy” I
finally got into the cab of P643 AJU.
After two weeks of reversing, manoeuvring and the most important part of training, learning
how to eat bacon sarnies and drink tea by the gallon, the day of the dreaded test came round.
I sailed through this one, little knowing what was to come with the Class I.
Driving something that bends in the middle when reversing took some getting used to and
roundabouts and bends took a whole new approach, but Allan had patience and a hell of an
appetite. (Olympic Gold Medal for Bacon Sarnie Eating 1964).
By the day of the test I was well ready or so I thought but by clipping the kerb on going round a
bend, I failed !!!
So after a couple more days of training I was back down the test centre and what had been my
strongest point (reversing) let me down this time and I failed again, who said it was easy??? By
now my nerves were jangling but within another couple of weeks I was there again. As a regular,
I was now on first name terms with the examiners and Allan was piling on the pounds and the
West Country was experiencing a bacon shortage
This time the test went like a dream and it was third time lucky. My eyes were full of tears of
joy and Allan’s with sorrow as his visits to the tea van were now going to be much less frequent.
It’s now eight months since I passed my test and I pretty much know every Sainsbury’s branch
in the South West and South Wales and some places where they aren’t.
I can honestly say that this was the best career move I could ever have made and I only wish
that I had done it sooner and would recommend to all of you thinking of doing it, “go for it”, you
won’t regret it.
Thinking back, if the “Training Programme” hadn’t been in place I would never have got the By the day of the test I was well
opportunity and would have spent the rest of my working life grumbling and moaning at the ready or so I thought but by
P.M s in the warehouse. clipping the kerb on going round
Rich a bend, I failed !!!
Polish Drivers at Emerald Park
In January this year we will see the first of twelve first driving assessments with Robert Kantorek
driver trainer and during the assessments we
drivers from Poland arriving at Emerald Park. both relied on an interpreter to ensure we all
understood each other.
The others will then arrive over the next few
We had also taken with us a selection of training
months and will be working a rota system so
documentation and training aids which we
that at any one time we will have nine drivers
thought would be of use to them.
on site. All the drivers are looking forward to
At the end of the day we had the chance to
joining us here at Emerald Park.
take one last look at Warsaw before the flight
The drivers are at present undertaking a three
month training course in Warsaw with the
The drivers come from all over Poland and are
employment agency Paracross. Their training
now undertaking an intensive training course
includes English lessons, and driving on the left
and stay at the Paracross Campus throughout
hand side of the road, and Sainsbury’s delivery
the week and go home at weekends
Four weeks into their training Ian Wall, Tim
On Friday 17th November 2006 myself and
Jeffries, Paul Bush, Neil Randall and Alan
Steve Gideon (transport process manager)
Stephens went over to Warsaw to meet the
after a two hour delay, flew out from Heathrow
Paracross staff and the drivers who by now are
to Warsaw to meet the Paracross staff and the
speaking reasonable English.
The team gave presentations on Emerald Park,
On arrival in Warsaw we were met by a
Health and Safety, and Yard Procedure.
Paracross driver and taken to the hotel where
At the end of the presentations the drivers had
we met Stanislaw Nowak (Stan) from Paracross,
a chance to ask questions and there were many.
who looked after us during our stay in Poland.
All the drivers are looking forward to joining us
On the Friday evening we were shown around
here at Emerald Park and as I have stated
On the Friday evening we were Warsaw and taken to a local Polish restaurant
above, the first will join us in January. The
shown around Warsaw and and met Agnieszka Anusiewicz from Paracross.
others will then arrive over the next few
taken to a local polish restaurant Our interesting meal was finished off with
months until we have nine on site.
and met Agnieszka Anusiewicz honey vodka.
Throughout both visits the Paracross staff made
from Paracross. Our interesting On Saturday morning we were taken to the
us very welcome and we would all like to thank
meal was finished off with Paracross campus where Steve with Karoline
them very much for making us feel at home.
honey vodka. Wypych from Paracross took part in the initial
driver interviews. I acted as an observer in the Driver Training
Jamie Sparky Sliman
After more than eighteen I took my exams and passed my City &
Guilds with distinctions and credits. This was
years of working with all partly down to the tutors at Brunel College
my friends at Yate and but there was also the need in me to
Emerald Park. I am now succeed which drove me on.
taking a new direction in Of course, having the qualifications doesn’t
life. always mean that you just walk into a job but
I was lucky and a local company in
Over the last three years with help from the Winterbourne have taken me on.
company and the shop stewards I have been
on a course at Brunel College studying to By the time that you read this I will have What Thomas Edison's
become an electrician. After all these years I been in my new job several weeks and
hopefully it will not be too much of a
Mother might have
am reluctant to leave but I also realise that
there comes a time in life when it’s time to “shocking” experience. said to her son –
spread your wings and fly. I would like to wish you all a really great New "Of course I'm proud
My inspiration came about four years ago Year and remember that if you feel the need, that you invented the
when I was on holiday with my girlfriend in like me to branch out and change your life,
Devon. We talked about how nice it would be that it’s never too late and just to let you electric light bulb.
to live there. Unfortunately the job know, I am forty two. Now turn it off and
opportunities in Devon are not so good and I
realised that if the dream to move was to
Jamie get to bed!"
come true I would need a different skill.
One day when I was in the Union Learning
Room I happened upon a college prospectus
to become an electrician. I was instantly
“switched” on and in May 2003 enrolled for
I spent one day a week for thirty six weeks
of each of the following three years on the
course and you can tell how committed I was
as I also enrolled on a twelve week evening
Many colleagues have asked if we could do an article but only when the veil of death descends will all
on the Paranormal. be revealed.
Last year’s report on Woodchester mansion My first experience was when I was eighteen If your interest in things of the paranormal and
sparked the thoughts of many but do you know when along with a group of other students at macabre are more than just idle curiosity let us
that this area of South Gloucestershire is steeped Cardiff University we decided to get a Ouija know your stories and experiences and perhaps
in history of ghosts and odd happenings. A web- board and contact the spirit world. We were all through sharing, our understanding will be that
site that will give you many facts is www. laughing and joking and really did not believe that much greater.
gbhw.com. This site is run by the wife of one of anything would occur but by the time that the If you would like to visit a haunted house why
our drivers and gives details of many of their night was over many of us decided against a not give Llancaiach Fawr Manor a try. This house
efforts to discover more of what goes on in the repeat performance. is near Caerphilly and even runs a live web cam
mysterious shadowy world of spirits and Since that first adventure if you can call it that, so you can even do your own bit of ghost
spectres. many things have happened in my life to spotting from the comfort of your armchair.
Their account of a night spent at Stanshawes convince me that in the words of Shakespeare If this article has brought back memories of
Court in Yate will whet the appetite of many of “There are many things twixt heaven and earth things that have happened to you or if you would
you to perhaps search into the history of many than are dreamt of in your philosophy.” like to delve deeper into this fascinating world do
of the old houses and cemeteries that are close Haunted houses, fear of the dark, the please contact any member of “The Emerald “
by. But a word of warning before you start to call unexplained and a curiosity in the after life all add team and we can share and perhaps even scare
it all a load of old wives tales and bunkum, there fuel to the story but where does the truth lie? one or two of the sceptics.
are experiences that many of us have had that You will find many web-sites dedicated to
even the most sceptical will think twice about. Gwyn
explaining the mysteries of life and the hereafter
It’s A Record
Many thanks to all the colleagues who bought tickets for my daughter’s distribute the prizes in work.
school tombola which was held on Saturday 4th December 2006. Many fantastic prizes were won by
colleagues from family days out
Your participation through buying were 4,400 prizes .. A NEW others doing likewise... Doing it tickets to bottles of wine, watches
tickets enabled them to smash the WORLD RECORD!!! two hundred and fifty times would cd’s, digital camera, lots of new
existing world record for a tombola. Tickets still needed to be sold take forever. toys, books and much much more.
An ambitious project was set to though and at 50p per ticket with If you could have seen all the The day was a roaring success and
beat the existing world record of each ticket having a guaranteed fantastic prizes available you would more than two thousand pounds
4,150 prizes, especially ambitious prize the response was staggering. understand that civility soon went was raised which will go to help the
considering that most of the I “foolishly” advertised the tombola out of the window and boy do school.
collection of the prizes was carried in work only two nights previous to those pensioners fight dirty! I cannot thank you all enough for
out by children between 6-11 the event and I was amazed by Maybe setting the fire alarm off your generosity in buying the
years old. everyone’s response (as usual). I would have given me more room tickets and I do hope that you liked
After many weeks of sold two hundred and fifty tickets to manoeuvre and secure some of your prizes.
asking,”badgering and pestering probably would have sold many the top prizes. But being made of
I would like to give a special thank
local businesses”, parents, families more given the time, but that’s stronger stuff and a promise of no
you to DHL Exel for the kind
neighbours and friends to donate where my problems began!!! tins of baked beans as prizes I did it
donation of a twenty five pound
new items, the big day finally (Okay admittedly with a little help
Trying to hand in raffle tickets to a gift voucher.
arrived .but had they done it?. from the kids crash helmet and
designated numbered table and And me ...what did I
shin pads). It then took me three
Independently counted by two collecting a prize of your choice “win”?....eighteen tins of peas!!!!
trips in the car to get them all
police officers the previous evening soon became an impossible
home and a week to allocate and
9 and ratified it emerged that there nightmare with thousands of Mike Gilbert
Service Awards The following colleagues have received their service awards.
10 years 15 years 20 years
Paul Caddick Dave Knight Colin Buckley
We apologise to Christine Dunn who received her 15 year award 19/10/2006 and her name
should have been included in issue 26.
Colleagues’ service awards are made at 10 years, 15 years and 25 years. The
list for colleagues who have reached 20 years is just in recognition of reaching
this milestone but there is no service award.
All colleagues we are sure are aware of the Long Service Awards but how many of you know that Emerald Park has more than eighty
colleagues who have been with the company for more than twenty years, (that totals more than one thousand six hundred years) and
that there are also many others with service up to and over thirty years.
This is a record to be proud of as many companies today have trouble retaining their colleagues and it also gives new colleagues
confidence to know that working for a company that encourages long service gives them security when planning for the future.
New Starters The Butcher
A man walked into a butcher’s shop and asked the butcher “Are
you a gambling man?”
We’d like to welcome the following new starters: The butcher said, “yes.”
The man then said “I bet you fifty pounds that you can’t reach up
G Edge and touch that meat hanging on the hooks up there.”
The butcher looked up at the meat hanging on the hooks. He said
L Fernandes “I’m not betting on that.”
B Palmer “But I thought you were a gambling man,” the man retorts.
“Yes I am.” said the butcher. “But the steaks are too high”.
Awarded to colleagues who go up to
and beyond the call of duty.
G Clarke N Dicker N Randall
P Curry B Miclat G Tree
T Davies M Pope A Wood
Across 68 Certainly!
1 Stitch 69 Cincinnati nine
4 Not inept 70 End
8 Host 71 Exam
12 Port 72 Lode
14 Cupid's love-dart
16 Not blue, but still red
18 Silly things - and people
4 Fire remnant
6 Paper type
23 Birdie bed
24 Belonging to that girl
8 Music type
9 Are not contracted?
10 Like the PIC Press
29 Bygone bills?
30 A major is one
31 Bear babe
22 Changed the colour of
26 Fragile band?
29 Iraq's main export
41 And, or or nor
30 Billy's young 'un?
42 Spider's handiwork
32 Till 51 Not clear
45 John Pigeau is one
33 Dragon's Breath is one 52 Dog type
47 Set down
34 Werewolf call 53 Stage whisper Can you solve the puzzles
48 Concealed If so, fill in the answers. Put in
35 Field 54 Receives
49 Otiose your name and leave in the box
36 Little one 55 Dance type in Security Reception.
37 Stetson 56 A Playboy Bunny has
40 Pal two big floppy ones
57 Continent The prize will be a £20
58 Police 59 Bridge seat
44 Aloft 61 Sandwich type Sainsbury’s voucher.
45 Inhale 63 Escort
62 Water hole
46 Don't inhale! 65 Collection
49 Electors Name: ............................................
66 Way out
50 Clay, heat and time
Find and circle the phonetic alphabet words that are hidden in the grid. The remaining
letters spell an additional word from the phonetic alphabet. Wordsearch
Find these words
P T A N G O L F T R N
WINNER! Prize Time ALPHA NOVEMBER E A M O R I L V O O V
Can you solve the puzzle? E J P R M A I E R M A
Congratulations to Jade If so, fill in the answers. Put in CHARLIE PAPA
Palmer on winning last
your name and leave in the box DELTA QUEBEC K U O A O C C Y T E L
in Security Reception.
issues crossword ECHO ROMEO N L V S T F E S X O P
competition. FOXTROT SIERRA A I A O I K I L O I H
Please pick up the prize
from the HR Department.
The prize will be a £20 HOTEL UNIFORM Y E R E S E O N F N A
Sainsbury’s voucher. INDIA VICTOR U T B I K H R M U D B
JULIET WHISKEY L E H I C H A R L I E
U W M E D E L T A A R
Name: ............................................ MIKE ZULU Z C E B E U Q X R A Y