Docstoc

Furlong Wood Flooring Warranty

Document Sample
Furlong Wood Flooring Warranty Powered By Docstoc
					Furlong Wood                                                                                              25
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Furlong Wood Flooring provides the                          If by any chance, any unacceptable part is installed,
                                                            Furlong Wood Flooring maximum liability is limited to
following Limited Warranties for residential
                                                            the replacement of that part, plus maximum 5% extra
use which extend to the original end                        footage, and limited to the material of their purchase
purchaser only (non transferable) from                      price only. Furlong Wood Flooring is not liable for
the date of purchase of its engineered                      any other cost(s) related to installation, labour, glue
                                                            or nails, subfloor, or any other consequential costs
hardwood floorings when installed in                         or losses. Neither is Furlong Wood Flooring liable
full compliance to the manufacturers                        for any mistakes in the judgement or any errors in the
installation instructions, precautions and                  installation of Furlong Wood Flooring products.
maintenance procedures and utilised
                                                            Performance Warranty
within environmental pre conditions in
                                                            Furlong Wood Flooring warrants that its engineered
which they are expected to perform.
                                                            hardwood floorings will not warp, twist or cup, nor will
                                                            the bonded layer delaminate , even when subjected
25 Year Product Warranty                                    to varying humidity, provided that the flooring is
Furlong Wood Flooring warrants to the original              not subjected to excessive, extended contact with
end-purchaser, as long as the original end-purchaser        moisture or flooding water, and provided that all the
own the house where the product is installed, that its      installation instructions and precautions are adhered
products is of the marked quality, kind and grade,          to. It should be carefully noted however that wood is
and that the product is free from defects in material or    a living material which reacts to climate changes. In
workmanship in accordance with the accepted industry        high humidity they absorb moisture and expand, in low
standard which permit variances in grading and              humidity they release moisture, shrink and contracts.
tolerances of defect not to exceed 5% of the quantity       It is the responsibility of the end user to provide stable
purchased. Variances concerning product quality or          humidity between 45-60% by the use of a humidifier/
defect below the 5% accepted industry standard shall        dehumidifier (depending on the climate condition) to
not be considered as factory defects. It is however,        get the expected performance of the product. Any
the final responsibility of the end-purchaser and his/       deformation of the flooring caused by the failure to
her installer for the inspection and acceptance of          provide the proper measures and the correct ambience
quality, grade, colour, surface finish and workmanship       is not covered by this warranty.
of the product, even during his/her/their absence.
Whenever any floor pieces have been glued down,              Stability over Heated sub-floor
nailed down, cut or permanently installed. It has been
                                                            Furlong Wood Flooring warrants that its engineered
accepted by the end-purchaser or the installer, if within
                                                            hardwood floorings ( with the exception of products
1 (one) year after the date of purchase and during the
                                                            made out of hard Maple wood species) will not cup or
pre-installation inspection any product is found to be
                                                            buckle when properly installed over a heated subfloor
unacceptable, that portion may be returned to Furlong
                                                            with a surface temperature of 27degrees C, provided
Wood Flooring or its representatives for replacement
                                                            that all the installation instructions, precautions and
free of charge; or in the unlikely event that Furlong
                                                            maintenance procedures are strictly complied.
Wood Flooring is unable to provide replacements after
a reasonable attempt, Furlong Wood Flooring will
refund the purchase price for that portion.



                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                              25
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Adhesive Warranty                                            • Misuse or improper alterations of the original
                                                               manufactured product not authorised in
Furlong Wood Flooring warrants that its adhesive used
                                                               manufactures written instructions
to construct its engineered hardwood flooring meet or
                                                             • Any normal deterioration due to wear and/or
exceed all technical specifications for retaining its bond
                                                               exposure, including colour fading due to sunlight or
for its intended use, when installed properly and strictly
                                                               artificial light exposures or colour variations
in accordance with all the installation instructions,
                                                               of original product resulting in the amount of stain
precautions and maintenance procedures. The limited
                                                               absorbed by the wood material during
warranty excludes adhesive failure caused by water
                                                               manufacturing. Variations in grain and in density
influences from flooding, water-pipe leakage and the
                                                               of the wood may affect the amount of stain
likes.
                                                               absorbed and may give colour variance. This is
                                                               not a product defect.
Surface Finish Warranty                                      • Any use of Furlong Wood Flooring engineered
                                                               hardwood floorings other than its intended purpose
Furlong Wood Flooring features ultra violet cured
                                                               for private residential use, e.g. for or in facilities
lacquering, oil and natural oil for its engineered
                                                               operating commercial purposes or in facilities held
flooring. Furlong Wood Flooring warrants the surface
                                                               for rental or hire.
finishes providing the product is installed for residential
                                                             • Any product regarded and marked as by-products
uses under normal residential foot traffic, and provided
                                                               or downgrades that are sold as is and considered
that all the installations, precautions and maintenance
                                                               to be sold as final and free from any claim.
procedures are strictly followed.
                                                             • Floors installed outdoors.

Warranty Exclusions
Furlong Wood Flooring’s warranties does not cover
                                                             To Make a claim
and specifically excludes the following:
• Variations in product quality and defect below the         If a manufacturing defect is verified, we will reimburse
    5% accepted industry standard                            the original purchase value of the material less
• Damages caused by improper transportation,                 one twenty fifth for every full year since the date of
    handling, storage, mistakes in judgement or error in     installation.
    installation and usage
• Indentations, scratches or damages caused by
    negligence, water, erosion, insects, spike-heeled
    shoes
• Failures to adhere to all the manufacturers
    instructions, precautions, recommendations and
    maintenance procedures




                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                             20
                                                                                                         year
Flooring Warranty                                                                                        WARRANTY


Furlong Wood Flooring provides the                          If by any chance, any unacceptable part is installed,
                                                            Furlong Wood Flooring maximum liability is limited to
following Limited Warranties for residential
                                                            the replacement of that part, plus maximum 5% extra
use which extend to the original end                        footage, and limited to the material of their purchase
purchaser only (non transferable) from                      price only. Furlong Wood Flooring is not liable for
the date of purchase of its engineered                      any other cost(s) related to installation, labour, glue
                                                            or nails, subfloor, or any other consequential costs
hardwood floorings when installed in                         or losses. Neither is Furlong Wood Flooring liable
full compliance to the manufacturers                        for any mistakes in the judgement or any errors in the
installation instructions, precautions and                  installation of Furlong Wood Flooring products.
maintenance procedures and utilised
                                                            Performance Warranty
within environmental pre conditions in
                                                            Furlong Wood Flooring warrants that its engineered
which they are expected to perform.
                                                            hardwood floorings will not warp, twist or cup, nor will
                                                            the bonded layer delaminate , even when subjected
20 Year Product Warranty                                    to varying humidity, provided that the flooring is
Furlong Wood Flooring warrants to the original              not subjected to excessive, extended contact with
end-purchaser, as long as the original end-purchaser        moisture or flooding water, and provided that all the
own the house where the product is installed, that its      installation instructions and precautions are adhered
products is of the marked quality, kind and grade,          to. It should be carefully noted however that wood is
and that the product is free from defects in material or    a living material which reacts to climate changes. In
workmanship in accordance with the accepted industry        high humidity they absorb moisture and expand, in low
standard which permit variances in grading and              humidity they release moisture, shrink and contracts.
tolerances of defect not to exceed 5% of the quantity       It is the responsibility of the end user to provide stable
purchased. Variances concerning product quality or          humidity between 45-60% by the use of a humidifier/
defect below the 5% accepted industry standard shall        dehumidifier (depending on the climate condition) to
not be considered as factory defects. It is however,        get the expected performance of the product. Any
the final responsibility of the end-purchaser and his/       deformation of the flooring caused by the failure to
her installer for the inspection and acceptance of          provide the proper measures and the correct ambience
quality, grade, colour, surface finish and workmanship       is not covered by this warranty.
of the product, even during his/her/their absence.
Whenever any floor pieces have been glued down,              Stability over Heated sub-floor
nailed down, cut or permanently installed. It has been
                                                            Furlong Wood Flooring warrants that its engineered
accepted by the end-purchaser or the installer, if within
                                                            hardwood floorings ( with the exception of products
1 (one) year after the date of purchase and during the
                                                            made out of hard Maple wood species) will not cup or
pre-installation inspection any product is found to be
                                                            buckle when properly installed over a heated subfloor
unacceptable, that portion may be returned to Furlong
                                                            with a surface temperature of 27degrees C, provided
Wood Flooring or its representatives for replacement
                                                            that all the installation instructions, precautions and
free of charge; or in the unlikely event that Furlong
                                                            maintenance procedures are strictly complied.
Wood Flooring is unable to provide replacements after
a reasonable attempt, Furlong Wood Flooring will
refund the purchase price for that portion.



                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                              20
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Adhesive Warranty                                            • Misuse or improper alterations of the original
                                                               manufactured product not authorised in
Furlong Wood Flooring warrants that its adhesive used
                                                               manufactures written instructions
to construct its engineered hardwood flooring meet or
                                                             • Any normal deterioration due to wear and/or
exceed all technical specifications for retaining its bond
                                                               exposure, including colour fading due to sunlight or
for its intended use, when installed properly and strictly
                                                               artificial light exposures or colour variations
in accordance with all the installation instructions,
                                                               of original product resulting in the amount of stain
precautions and maintenance procedures. The limited
                                                               absorbed by the wood material during
warranty excludes adhesive failure caused by water
                                                               manufacturing. Variations in grain and in density
influences from flooding, water-pipe leakage and the
                                                               of the wood may affect the amount of stain
likes.
                                                               absorbed and may give colour variance. This is
                                                               not a product defect.
Surface Finish Warranty                                      • Any use of Furlong Wood Flooring engineered
                                                               hardwood floorings other than its intended purpose
Furlong Wood Flooring features ultra violet cured
                                                               for private residential use, e.g. for or in facilities
lacquering, oil and natural oil for its engineered
                                                               operating commercial purposes or in facilities held
flooring. Furlong Wood Flooring warrants the surface
                                                               for rental or hire.
finishes providing the product is installed for residential
                                                             • Any product regarded and marked as by-products
uses under normal residential foot traffic, and provided
                                                               or downgrades that are sold as is and considered
that all the installations, precautions and maintenance
                                                               to be sold as final and free from any claim.
procedures are strictly followed.
                                                             • Floors installed outdoors.

Warranty Exclusions
                                                             To Make a claim
Furlong Wood Flooring’s warranties does not cover
                                                             If a manufacturing defect is verified, we will reimburse
and specifically excludes the following:
                                                             the original purchase value of the material less
• Variations in product quality and defect below the
                                                             one twentieth for every full year since the date of
    5% accepted industry standard
                                                             installation.
• Damages caused by improper transportation,
    handling, storage, mistakes in judgement or error in
    installation and usage
• Indentations, scratches or damages caused by
    negligence, water, erosion, insects, spike-heeled
    shoes
• Failures to adhere to all the manufacturers
    instructions, precautions, recommendations and
    maintenance procedures




                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                              17
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Furlong Wood Flooring provides the                          If by any chance, any unacceptable part is installed,
                                                            Furlong Wood Flooring maximum liability is limited to
following Limited Warranties for residential
                                                            the replacement of that part, plus maximum 5% extra
use which extend to the original end                        footage, and limited to the material of their purchase
purchaser only (non transferable) from                      price only. Furlong Wood Flooring is not liable for
the date of purchase of its engineered                      any other cost(s) related to installation, labour, glue
                                                            or nails, subfloor, or any other consequential costs
hardwood floorings when installed in                         or losses. Neither is Furlong Wood Flooring liable
full compliance to the manufacturers                        for any mistakes in the judgement or any errors in the
installation instructions, precautions and                  installation of Furlong Wood Flooring products.
maintenance procedures and utilised
                                                            Performance Warranty
within environmental pre conditions in
                                                            Furlong Wood Flooring warrants that its engineered
which they are expected to perform.
                                                            hardwood floorings will not warp, twist or cup, nor will
                                                            the bonded layer delaminate , even when subjected
17 Year Product Warranty                                    to varying humidity, provided that the flooring is
Furlong Wood Flooring warrants to the original              not subjected to excessive, extended contact with
end-purchaser, as long as the original end-purchaser        moisture or flooding water, and provided that all the
own the house where the product is installed, that its      installation instructions and precautions are adhered
products is of the marked quality, kind and grade,          to. It should be carefully noted however that wood is
and that the product is free from defects in material or    a living material which reacts to climate changes. In
workmanship in accordance with the accepted industry        high humidity they absorb moisture and expand, in low
standard which permit variances in grading and              humidity they release moisture, shrink and contracts.
tolerances of defect not to exceed 5% of the quantity       It is the responsibility of the end user to provide stable
purchased. Variances concerning product quality or          humidity between 45-60% by the use of a humidifier/
defect below the 5% accepted industry standard shall        dehumidifier (depending on the climate condition) to
not be considered as factory defects. It is however,        get the expected performance of the product. Any
the final responsibility of the end-purchaser and his/       deformation of the flooring caused by the failure to
her installer for the inspection and acceptance of          provide the proper measures and the correct ambience
quality, grade, colour, surface finish and workmanship       is not covered by this warranty.
of the product, even during his/her/their absence.
Whenever any floor pieces have been glued down,              Stability over Heated sub-floor
nailed down, cut or permanently installed. It has been
                                                            Furlong Wood Flooring warrants that its engineered
accepted by the end-purchaser or the installer, if within
                                                            hardwood floorings ( with the exception of products
1 (one) year after the date of purchase and during the
                                                            made out of hard Maple wood species) will not cup or
pre-installation inspection any product is found to be
                                                            buckle when properly installed over a heated subfloor
unacceptable, that portion may be returned to Furlong
                                                            with a surface temperature of 27degrees C, provided
Wood Flooring or its representatives for replacement
                                                            that all the installation instructions, precautions and
free of charge; or in the unlikely event that Furlong
                                                            maintenance procedures are strictly complied.
Wood Flooring is unable to provide replacements after
a reasonable attempt, Furlong Wood Flooring will
refund the purchase price for that portion.



                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                              17
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Adhesive Warranty                                            • Any normal deterioration due to wear and/or
                                                               exposure, including colour fading due to sunlight or
Furlong Wood Flooring warrants that its adhesive used
                                                               artificial light exposures or colour variations
to construct its engineered hardwood flooring meet or
                                                               of original product resulting in the amount of stain
exceed all technical specifications for retaining its bond
                                                               absorbed by the wood material during
for its intended use, when installed properly and strictly
                                                               manufacturing. Variations in grain and in density
in accordance with all the installation instructions,
                                                               of the wood may affect the amount of stain
precautions and maintenance procedures. The limited
                                                               absorbed and may give colour variance. This is
warranty excludes adhesive failure caused by water
                                                               not a product defect.
influences from flooding, water-pipe leakage and the
                                                             • Any use of Furlong Wood Flooring engineered
likes.
                                                               hardwood floorings other than its intended purpose
                                                               for private residential use, e.g. for or in facilities
Surface Finish Warranty                                        operating commercial purposes or in facilities held
                                                               for rental or hire.
Furlong Wood Flooring features ultra violet cured
                                                             • Any product regarded and marked as by-products
lacquering, oil and natural oil for its engineered
                                                               or downgrades that are sold as is and considered
flooring. Furlong Wood Flooring warrants the surface
                                                               to be sold as final and free from any claim.
finishes providing the product is installed for residential
                                                             • Floors installed outdoors.
uses under normal residential foot traffic, and provided
that all the installations, precautions and maintenance
procedures are strictly followed.                            To Make a claim
                                                             If a manufacturing defect is verified, we will reimburse
Warranty Exclusions                                          the original purchase value of the material less one
Furlong Wood Flooring’s warranties does not cover            seventeenth for every full year since the date of
and specifically excludes the following:                      installation.
• Variations in product quality and defect below the
    5% accepted industry standard
• Damages caused by improper transportation,
    handling, storage, mistakes in judgement or error in
    installation and usage
• Indentations, scratches or damages caused by
    negligence, water, erosion, insects, spike-heeled
    shoes
• Failures to adhere to all the manufacturers
    instructions, precautions, recommendations and
    maintenance procedures
• Misuse or improper alterations of the original
    manufactured product not authorised in
    manufactures written instructions




                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                              15
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Furlong Wood Flooring provides the                          If by any chance, any unacceptable part is installed,
                                                            Furlong Wood Flooring maximum liability is limited to
following Limited Warranties for residential
                                                            the replacement of that part, plus maximum 5% extra
use which extend to the original end                        footage, and limited to the material of their purchase
purchaser only (non transferable) from                      price only. Furlong Wood Flooring is not liable for
the date of purchase of its engineered                      any other cost(s) related to installation, labour, glue
                                                            or nails, subfloor, or any other consequential costs
hardwood floorings when installed in                         or losses. Neither is Furlong Wood Flooring liable
full compliance to the manufacturers                        for any mistakes in the judgement or any errors in the
installation instructions, precautions and                  installation of Furlong Wood Flooring products.
maintenance procedures and utilised
                                                            Performance Warranty
within environmental pre conditions in
                                                            Furlong Wood Flooring warrants that its engineered
which they are expected to perform.
                                                            hardwood floorings will not warp, twist or cup, nor will
                                                            the bonded layer delaminate , even when subjected
15 Year Product Warranty                                    to varying humidity, provided that the flooring is
Furlong Wood Flooring warrants to the original              not subjected to excessive, extended contact with
end-purchaser, as long as the original end-purchaser        moisture or flooding water, and provided that all the
own the house where the product is installed, that its      installation instructions and precautions are adhered
products is of the marked quality, kind and grade,          to. It should be carefully noted however that wood is
and that the product is free from defects in material or    a living material which reacts to climate changes. In
workmanship in accordance with the accepted industry        high humidity they absorb moisture and expand, in low
standard which permit variances in grading and              humidity they release moisture, shrink and contracts.
tolerances of defect not to exceed 5% of the quantity       It is the responsibility of the end user to provide stable
purchased. Variances concerning product quality or          humidity between 45-60% by the use of a humidifier/
defect below the 5% accepted industry standard shall        dehumidifier (depending on the climate condition) to
not be considered as factory defects. It is however,        get the expected performance of the product. Any
the final responsibility of the end-purchaser and his/       deformation of the flooring caused by the failure to
her installer for the inspection and acceptance of          provide the proper measures and the correct ambience
quality, grade, colour, surface finish and workmanship       is not covered by this warranty.
of the product, even during his/her/their absence.
Whenever any floor pieces have been glued down,              Stability over Heated sub-floor
nailed down, cut or permanently installed. It has been
                                                            Furlong Wood Flooring warrants that its engineered
accepted by the end-purchaser or the installer, if within
                                                            hardwood floorings ( with the exception of products
1 (one) year after the date of purchase and during the
                                                            made out of hard Maple wood species) will not cup or
pre-installation inspection any product is found to be
                                                            buckle when properly installed over a heated subfloor
unacceptable, that portion may be returned to Furlong
                                                            with a surface temperature of 27degrees C, provided
Wood Flooring or its representatives for replacement
                                                            that all the installation instructions, precautions and
free of charge; or in the unlikely event that Furlong
                                                            maintenance procedures are strictly complied.
Wood Flooring is unable to provide replacements after
a reasonable attempt, Furlong Wood Flooring will
refund the purchase price for that portion.



                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                                 15
                                                                                                             year
Flooring Warranty                                                                                           WARRANTY


Adhesive Warranty                                            • Misuse or improper alterations of the original
                                                               manufactured product not authorised in
Furlong Wood Flooring warrants that its adhesive used
                                                               manufactures written instructions
to construct its engineered hardwood flooring meet or
                                                             • Any normal deterioration due to wear and/or
exceed all technical specifications for retaining its bond
                                                               exposure, including colour fading due to sunlight or
for its intended use, when installed properly and strictly
                                                               artificial light exposures or colour variations
in accordance with all the installation instructions,
                                                               absorbed by the wood material during
precautions and maintenance procedures. The limited
                                                               manufacturing. Variations in grain and in density
warranty excludes adhesive failure caused by water
                                                               of the wood may affect the amount of stain
influences from flooding, water-pipe leakage and the
                                                               absorbed and may give colour variance. This is
likes.
                                                               not a product defect.
                                                             • Any use of Furlong Wood Flooring engineered
Surface Finish Warranty                                        hardwood floorings other than its intended purpose
                                                               for private residential use, e.g. for or in facilities
Furlong Wood Flooring features ultra violet cured
                                                               operating commercial purposes or in facilities held
lacquering, oil and natural oil for its engineered
                                                               for rental or hire.
flooring. Furlong Wood Flooring warrants the surface
                                                             • Any product regarded and marked as by-products
finishes providing the product is installed for residential
                                                               or downgrades that are sold as is and considered
uses under normal residential foot traffic, and provided
                                                               to be sold as final and free from any claim.
that all the installations, precautions and maintenance
                                                             • Floors installed outdoors.
procedures are strictly followed.

Warranty Exclusions                                          To Make a claim
Furlong Wood Flooring’s warranties does not cover            If a manufacturing defect is verified, we will reimburse
and specifically excludes the following:                      the original purchase value of the material less one
• Variations in product quality and defect below the         fifteenth for every full year since the date of installation.
    5% accepted industry standard
• Damages caused by improper transportation,
    handling, storage, mistakes in judgement or error in
    installation and usage
• Indentations, scratches or damages caused by
    negligence, water, erosion, insects, spike-heeled
    shoes
• Failures to adhere to all the manufacturers
    instructions, precautions, recommendations and
    maintenance procedures




                                                                                               FURLONG
                                                                                                WOOD FLOORING
Furlong Wood                                                                                              10
                                                                                                          year
Flooring Warranty                                                                                        WARRANTY


Furlong Wood Flooring provides the                          If by any chance, any unacceptable part is installed,
                                                            Furlong Wood Flooring maximum liability is limited to
following Limited Warranties for residential
                                                            the replacement of that part, plus maximum 5% extra
use which extend to the original end                        footage, and limited to the material of their purchase
purchaser only (non transferable) from                      price only. Furlong Wood Flooring is not liable for
the date of purchase of its engineered                      any other cost(s) related to installation, labour, glue
                                                            or nails, subfloor, or any other consequential costs
hardwood floorings when installed in                         or losses. Neither is Furlong Wood Flooring liable
full compliance to the manufacturers                        for any mistakes in the judgement or any errors in the
installation instructions, precautions and                  installation of Furlong Wood Flooring products..
maintenance procedures and utilised
                                                            Performance Warranty
within environmental pre conditions in
                                                            Furlong Wood Flooring warrants that its engineered
which they are expected to perform.
                                                            hardwood floorings will not warp, twist or cup, nor will
                                                            the bonded layer delaminate , even when subjected
10 Year Product Warranty                                    to varying humidity, provided that the flooring is
Furlong Wood Flooring warrants to the original              not subjected to excessive, extended contact with
end-purchaser, as long as the original end-purchaser        moisture or flooding water, and provided that all the
own the house where the product is installed, that its      installation instructions and precautions are adhered
products is of the marked quality, kind and grade,          to. It should be carefully noted however that wood is
and that the product is free from defects in material or    a living material which reacts to climate changes. In
workmanship in accordance with the accepted industry        high humidity they absorb moisture and expand, in low
standard which permit variances in grading and              humidity they release moisture, shrink and contracts.
tolerances of defect not to exceed 5% of the quantity       It is the responsibility of the end user to provide stable
purchased. Variances concerning product quality or          humidity between 45-60% by the use of a humidifier/
defect below the 5% accepted industry standard shall        dehumidifier (depending on the climate condition) to
not be considered as factory defects. It is however,        get the expected performance of the product. Any
the final responsibility of the end-purchaser and his/       deformation of the flooring caused by the failure to
her installer for the inspection and acceptance of          provide the proper measures and the correct ambience
quality, grade, colour, surface finish and workmanship       is not covered by this warranty.
of the product, even during his/her/their absence.
Whenever any floor pieces have been glued down,              Stability over Heated sub-floor
nailed down, cut or permanently installed. It has been
                                                            Furlong Wood Flooring warrants that its engineered
accepted by the end-purchaser or the installer, if within
                                                            hardwood floorings ( with the exception of products
1 (one) year after the date of purchase and during the
                                                            made out of hard Maple wood species) will not cup or
pre-installation inspection any product is found to be
                                                            buckle when properly installed over a heated subfloor
unacceptable, that portion may be returned to Furlong
                                                            with a surface temperature of 27degrees C, provided
Wood Flooring or its representatives for replacement
                                                            that all the installation instructions, precautions and
free of charge; or in the unlikely event that Furlong
                                                            maintenance procedures are strictly complied.
Wood Flooring is unable to provide replacements after
a reasonable attempt, Furlong Wood Flooring will
refund the purchase price for that portion.



                                                                                             FURLONG
                                                                                              WOOD FLOORING
Furlong Wood                                                                                               10
                                                                                                           year
Flooring Warranty                                                                                          WARRANTY


Adhesive Warranty                                            • Misuse or improper alterations of the original
                                                               manufactured product not authorised in
Furlong Wood Flooring warrants that its adhesive used
                                                               manufactures written instructions
to construct its engineered hardwood flooring meet or
                                                             • Any normal deterioration due to wear and/or
exceed all technical specifications for retaining its bond
                                                               exposure, including colour fading due to sunlight or
for its intended use, when installed properly and strictly
                                                               artificial light exposures or colour variations
in accordance with all the installation instructions,
                                                               of original product resulting in the amount of stain
precautions and maintenance procedures. The limited
                                                               absorbed by the wood material during
warranty excludes adhesive failure caused by water
                                                               manufacturing. Variations in grain and in density
influences from flooding, water-pipe leakage and the
                                                               of the wood may affect the amount of stain
likes.
                                                               absorbed and may give colour variance. This is
                                                               not a product defect.
Surface Finish Warranty                                      • Any use of Furlong Wood Flooring engineered
                                                               hardwood floorings other than its intended purpose
Furlong Wood Flooring features ultra violet cured
                                                               for private residential use, e.g. for or in facilities
lacquering, oil and natural oil for its engineered
                                                               operating commercial purposes or in facilities held
flooring. Furlong Wood Flooring warrants the surface
                                                               for rental or hire.
finishes providing the product is installed for residential
                                                             • Any product regarded and marked as by-products
uses under normal residential foot traffic, and provided
                                                               or downgrades that are sold as is and considered
that all the installations, precautions and maintenance
                                                               to be sold as final and free from any claim.
procedures are strictly followed.
                                                             • Floors installed outdoors.

Warranty Exclusions
                                                             To Make a claim
Furlong Wood Flooring’s warranties does not cover
and specifically excludes the following:                      If a manufacturing defect is verified, we will reimburse
• Variations in product quality and defect below the         the original purchase value of the material less one
    5% accepted industry standard                            tenth for every full year since the date of installation.
• Damages caused by improper transportation,
    handling, storage, mistakes in judgement or error in
    installation and usage
• Indentations, scratches or damages caused by
    negligence, water, erosion, insects, spike-heeled
    shoes
• Failures to adhere to all the manufacturers
    instructions, precautions, recommendations and
    maintenance procedures




                                                                                              FURLONG
                                                                                               WOOD FLOORING

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:13
posted:7/31/2011
language:Basque
pages:10