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CRM at HDFC

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									            HDFC BANK
We Understand Your World
HDFC BANK LTD.
   Type:      Public
   Traded as: BSE , NSE, NYSE , NASDAQ
   Industry: Banking & Financial Services
   Founded: August 1994
   Headquaters:Mumbai
   Area served: Worldwide
   Key people: Aditya Puri (MD)
   Products:    Finance and insurance
                 Investment Banking
                 Commercial Banking
                 Retail Banking
                 Private Banking
                 Asset Management
                 Mortgages & Credit Cards
About the company…
 Revenue: $4.476 billion (2010)
 Profit : $545 million (2010)
 Total Assets: $53.670 billion (2010)
 Employees : 51,888 (2010)
 It is one of the Big Four banks of India, along
  with State Bank of India, ICICI Bank and Punjab
  National Bank—its main competitors.
network
 1725 branches &
  5000 ATM’s in the
  780 cities in India.
 All branches are OLRT
  connected
 16 branches in Middle east,
  6 in Africa &
  Representative offices in Hong
  Kong, NewYork, London & Singapore.
Achievements
 HDFC Bank merged with TIMES BANK in2000.
 HDFC Bank wins the Asian Banker Best Retail
 Bank in India Award2008 for outstanding
  performance.
 HDFC Bank chosen as one of Asia Pacific’s best
  50 companies by Forbes magazine.
 Best Bank in the Private Sector2008.
 HDFC Bank ties up with Qatar National Bank.
 HDFC Bank merged with CENTURION BANK OF
  PUNJAB in2007.
BANK of AMERICA




                  Higher Standards
Bank of America
 Type:      Public
 Traded as: NYSE: BAC, TYO: 8648
             Dow Jones Industrial Average Component,
             S&P 500 Component
 Industry: Banking , investment & Financial Services
 Founded: 1998 (as Bank of America Corp.)
 Headquaters:Charlotte, North Carolina
 Area served: Worldwide
 Key people: Charles O. Holliday(Chairman)
              Brian Moynihan(President and CEO)
 Products:    Finance and insurance
               Investment Banking
               Commercial Banking
               Retail Banking
               Private Banking
               Asset Management
               Mortgages & Credit Cards
About the company…
 Revenue: US$ 134.194 billion (2010)
 Net Income:US$ 2.238 billion (2010
 Total Assets: US$ 2.264 trillion (2010)
 Employees: 288,000 (2010)
 The company holds 12.2% of all U.S. deposits, as of
  August 2009, and is one of the Big Four banks of the
  United States, along with Citigroup , JPMorgan
  ,Chase and Wells Fargo—its main competitors
 Bank of America Corporation is an American global financial
  services company, the largest bank holding company in the United States, by
  assets, and the second largest bank by market capitalization.
 Bank of America serves clients in more than 150 countries and has a
  relationship with 99% of the U.S. Fortune 500 companies and 83% of the
  Fortune Global 500.
 Bank of America is the 5th largest company in the United States by total
  revenue,as well as the second largest non-oil company in the U.S. (after Wal-
  Mart). In 2010, Forbes listed Bank of America as the 3rd "best" large company
  in the world.
 The bank's 2008 acquisition of Merrill Lynch made Bank of America the
  world's largest wealth manager and a major player in the investment
  banking industry.

								
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