News from the RPH Library News from the RPH Library May 2009 Trend Micro by niusheng11


									                           News from the RPH Library
                                   May 2009

           Trend Micro PC-cillin internet security software

The Trend Micro antivirus software PC-cillin will no longer be available for loan from the RPH
Library. This is due to a change in policy by Information Services.

"Only 1600 licences have been purchased from Trend. The number has been chosen in line
with the number of external access users. If a person is not an external access user then PC-
Cillin will not be provided unless approval has been given by either the Manager Client
Services, Wayne Luce or the User Provisioning Co-ordinator.
One licence per user will be available only. Previously home networks were also
accommodated but these will now be the responsibility of the user.

Anyone requesting a licence will be required to provide a reason for the request and a
completed Trend PC-Cillin Home Use hfn062 form - Internet Security PC-
Cillin.doc to the HIN User Provisioning group.

The form should be scanned to the email address.
Completion of a hfn062 form in the past is not an acceptable reason for non provision of this

After verification of an external access requirement or approval by the Manager Client
Services or the User Provisioning team, the product serial number will be sent directly to the
user by a member of the User Provisioning team. The user will then be directed to their local
Field Support group to receive an installation CD and written installation instructions."
Cheryl Hicks
Senior User Provisioning Officer
Health Information Network

If you would like more information or have any queries please contact the

IS Helpdesk on 9224 2979


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