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 Small Business
 Start, Grow
 and Succeed
 8      Getting Started in Alaska
 20     Financing Your Business
 31     Ideas For Growing Companies

                 WWW.SBA.GOV          •   YOU R SMALL B USI N ESS R ESOU RCE
                                                                                                         ENI          150 Third Street, S.W.
                                                                                                                      Winter Haven, FL 33880-2907
                                                                                             Publishers of Small Business Resource

                                                                                              Phone: 863-294-2812 • 800-274-2812
                                                                                              Fax: 863-299-3909 •

                                                             2009 ALASKA                      President/CEO
                                                                                              Joe Jensen         

     FEATURES                                                                                 English Small Business Resource Advertising
                                                                                              Nicky Harvey   

      4           Introduction                       37    Disaster Recovery
                                                                                              Martha Theriault
                                                                                              John Beward
                  • 4 Welcome Letter                       There are several types of
                                                           assistance available to
                  • 6 Director’s Message
                                                           qualified applicants.

      8           Getting Started                    38    Advocacy
                                                                                              SBA’s Marketing Office:
                                                                                              The Small Business Resource Guide is published
                                                           Find out about the outside         under the direction of SBA’s Office of Marketing and
                  Everything you need to know
                                                                                              Customer Service.
                  about setting up, marketing              research for the small business
                                                           owners.                            Director
                  and managing the revenue of
                                                                                              Laura Fox  
                  your business.
                                                     39    Other Sources of                   Editorial Content
                                                                                              Robert Dillier
      14          Regulations                              Chambers of Commerce can be
                                                                                              Graphic Design
                  Common requirements that                 a vital resource for the small     Shellehamer
                                                           business owner.
                  affect small businesses.                                                    SBA’s participation in this publication is not an
                                                                                              endorsement of the views, opinions, products or
                                                     42    Lender Listing                     services of the contractor or any advertiser or other
      20          Getting Approved                                                            participant appearing herein. All SBA programs and
                                                                                              services are extended to the public on a
                  Financing Options                                                           nondiscriminatory basis.

                  to Start or Grow Your Business.

                                                                                              Printed in the United States of America

                                                                                              While every reasonable effort has been made to
      31          Small Business                                                              ensure that the information contained herein was
                                                                                              accurate as of the date of publication, the information

                  Training Network                                                            is subject to change without notice. Neither the

                                                      Where The Franchise World Connects
                                                                                              contractor, the federal government, or agents thereof

                  Find out how and where the                                                  shall be held liable for any damages arising from the
                                                                                              use of or reliance on the information contained in this
                  SBA can help your business grow.                                            publication.

      32          Contracting Opportunities                                                   SBA Pubicatiion # MCS-0018

                  SBA is working to ensure small                                              This publication is provided under SBA Contract
                                                                                              # SBAHQ05C0014.
                  businesses obtain fair share of
                  government contracts and
                                                                         Page 19
                  subcontracts with a number
                  of programs.

                                   Ways To Evaluate Your
                                   Strengths and Weaknesses
                                                                                Page 9
Visit us online:                                                                                ALASKA Small Business Resource —         3
                                             The U.S. Small Business Administration


         merica is a country of entrepreneurs. It was                     This resource guide is your roadmap to all of our

A        built by entrepreneurs, and over the years, our
         economy has grown on the strength of our
entrepreneurs. America has an economy that
                                                                          valuable products and services. We hope that you’ll
                                                                          read it closely; the SBA team has worked hard to
                                                                          ensure the information here is useful and up to date.
regenerates, is flexible, and adapts to opportunity.                      In addition, we encourage you to visit your local SBA
And this is due in large part to the entrepreneurial                      District Office, which is a great portal to SBA
spirit and drive of small business owners like you.                       assistance and can help you start and grow your
The U.S. Small Business Administration plays a vital
role in enabling America’s entrepreneurs and small                        Entrepreneurs and small business owners will
business owners. Some of America’s corporate icons,                       continue to drive our economy, and the SBA and our
in fact, received some help from SBA along the way –                      network of resource partners will continue to enable
companies like Intel, Apple, Staples, FedEx, Nike, and                    their success. In the pages of this resource guide, you’ll
Under Armour, to name a few.                                              be able to find important information about all of the
                                                                          products and services that the SBA offers to help you.
Through our wide array of services – loan guaranties,
assistance for small businesses in federal contracting,                   Running your own business is challenging: the hours
and business counseling – the SBA has helped                              are long and the demands are high. But it is also
millions of entrepreneurs start and grow their small                      rewarding. As you work to realize your small business
businesses. The agency continues to expand our                            dreams, we hope that you’ll keep in mind all that SBA
support for small businesses. We currently guarantee                      can offer, and let us help you succeed.
more than $75 billion in loans and investments; our
resource partners’ network of more than 1,500 centers
provide counseling to more than 1 million
entrepreneurs every year; and we helped small
businesses secure close to $80 billion in prime federal

   About the SBA
   Your Small Business Resource
   Every day, the U.S. Small Business Administration and its nationwide      • Growing a Business
   network of partners help millions of potential and current small          • Opportunities in Contracting
   business owners start, grow and succeed.                                  • Recovering From Disaster
                                                                             • A Voice for Small Business in Government
   Resources and programs targeting small businesses provide an
   advantage necessary to help small businesses effectively compete in    Visit SBA online at for 24/7 access to small business
   the marketplace and strengthen the overall U.S. economy.               news, information and training for entrepreneurs.

   SBA offers help in the following areas:                                All SBA programs and services are provided on a nondiscriminatory
     • Starting a Business                                                basis.
     • Financing a Business

4 — Small Business Resource   ALASKA                                                                                      Visit us online:
                                                                           Rules For Success
                                                     Message From The District Director

SBA Staff Listing                                                             Like today’s small businesses, large corporate success stories
                                                                           started with only an entrepreneur and a dream.
Alaska District Office
510 L. St., Ste. 310
Anchorage, AK 99501
                                                                                                your business is leaning more in the

907-271-4022 • 800-755-7034 Toll Free                         anuary 2009 marks the onset of
907-271-4545 Fax • 907-271-4005 TDD                           a number of changes for           direction of federal contracting, the SBA
                                                              Americans. We have ushered in     staff along with PTAC (Procurement
EXECUTIVE DIRECTION           ECONOMIC                                                          Technical Assistance Center) can help
                                                              a new President who proclaims
FORSLAND, Karen               DEVELOPMENT DIVISION                                              your business. Need access to lending
District Director
                                                              the need for change. The nature   capital for your Alaskan business?
907-271-4861                  FAIRBANKS OFFICE       of America’s business climate is also      Contact our lending partners, they are                               beginning to transform. We will see        well versed in the use of SBA’s loan
                          SWINGLE, Scott             small businesses step to the forefront     guarantee programs.
DICKEY, Sam               Senior Area Manager,
Deputy District Director  Northern Alaska
                                                     and help lead our country out of this
907-271-4844              2175 University Ave. S.,   recession. With large companies losing     We would also like to thank RENI        Ste. 201C                  their grip on the marketplace small        Publishing for printing this guide. We
                          Fairbanks, AK 99709        business gain increasing opportunity.      are also grateful to the advertisers for
RYDER, Troy               907-474-4878                                                          their support in this years SBA Small
Program Support Assistant 907-474-4879 Fax
                                                     Let SBA help you achieve your business
                                                     goals by utilizing our vast knowledge of   Business Resource Guide.
                                                                                                We at SBA Alaska District Office look                                   business resources.
                          OFFICE OF GOVERNMENT                                                  forward to the challenges of helping
8(A) BUSINESS             CONTRACTING                                                           your Alaskan business grow with this
                                                     The purpose of this guide is help you
DEVELOPMENT DIVISION RELATIVO, Marichu                                                          coming year. If you have any questions,
                                                     assess    and     identify   resources,
COURTNEY, Joyce           Procurement Center                                                    you can locate the telephone numbers
Business Opportunity      Representative             organizations, and agencies that can be
                                                                                                and e-mail listings of the SBA Alaska
Specialist                907-271-2297               useful to your business. The resource
                                                                                                staff listed in the resource guide.
907-271-4837       guide contains articles ranging from                               starting a small business, business
                                                     planning, financing a business, and        Sincerely,
JOHNSON, Janet                                       contracting opportunities. There is also
Business Opportunity
                                                     a detailed description of our resource
907-271-4857                                         partners. Our resource partners can                                assist you in writing a strong business
                                                     plan, develop realistic financial          Karen N. Forsland
NAGEL, Don                                           projections, and show you ways to          District Director of
Administrative                                       market your products or services. If       SBA's Alaska District Office
Opportunity Specialist

IRVINE, Nelida
Lender Relations Specialist

6 — Small Business Resource   ALASKA                                                                                Visit us online:
  Doing Business in Alaska
                                                                                              The SBA helps business
                                                                                              owners grow and expand
                                                                                              their businesses every day.

THE ALASKA DISTRICT OFFICE                   the Alaska Small Business Development
The Alaska District Office is responsible    Center (SBDC), SCORE Counselors to
for the delivery of SBA's many programs      America’s     Small    Business,    and
and services. The District Director is       Women$Finances, an SBA Women’s
Karen Forsland. The District Office is       Business Center (WBC) in Anchorage.
located at 510 L St., Ste. 310, Anchorage,
AK 99501. Office hours are from 8:00 AM Free and low-cost small business training
                                                                                             We Welcome Your
until 4:30 PM, Monday through Friday.      events are offered around the state by the        Questions
                                           SBA and its Resource Partners.
CONTACTING THE ALASKA                                                                        For extra copies of this publication or
                                             Through the 8(a) Business Development           questions please contact:
DISTRICT OFFICE                              Program, assistance is available to help
For information about SBA financing,         small businesses owned and controlled by        Alaska District Office
government contracting assistance, and       socially and economically disadvantaged         510 L Street, Suite 310
other SBA programs and services, or to       individuals to compete in the American          Anchorage, AK 99501
invite someone to speak to your group,       economy and access the federal
please call 907-271-4022 or visit our web    procurement market.                             Tel.: 907-271-4022 TF: 800-755-7034
site at:                                                                     Fax: 907-271-4545 TDD: 907-271-4005
                                         A Women's        Business  Ownership
SERVICES AVAILABLE                       Representative is available to assist               Website:
Financial assistance for new or existing women business owners. Please contact
businesses through guaranteed loans Nelida Irvine at 907-271-4027 or e-mail:
made by area bank and non-bank lenders.

Free counseling, advice and information      A Veterans Representative is available to
on starting, better operating or expanding   assist veterans. Please contact Scott Swingle
a small business is available through the    at 907-474-4878 or cell 907-388-7131 or
SBA and our Resource Partners, including     e-mail:

Visit us online:                                                                            ALASKA Small Business Resource —   7

                          GETTING STARTED
                    The SBA Can Help You Start And Expand Your Own Business
                                                                                               selors with clients in need of expert advice.
                                                                                               SCORE has experts in virtually every area
                                                                                               of business management and maintains a
                                                                                               national skills roster to help identify the
                                                                                               best counselor for a particular client.
                                                                                               Volunteer counselors, whose collective
                                                                                               experience spans the full range of
                                                                                               American       enterprise,     share      their
                                                                                               management and technical expertise with
                                                                                               both current and prospective small
                                                                                               business owners.
                                                                                                  Most SCORE volunteers are retired
                                                                                               business owners or managers, though
                                                                                               some members are still actively employed.
                                                                                               Volunteers work in or near their home
                                                                                               communities providing management
                                                                                               counseling and training to first-time
             very day, the U.S. Small        and     choose

                                                                                               entrepreneurs and current small business
             Business Administration and its   “Women’s Business Centers from the              owners. They meet with clients at a SCORE
             nationwide network of resource    “Counseling & Assistance” heading at the        chapter office, an SBA office or at the client's
             partners help millions of         bottom.                                         place of business.
             potential and current small          These professionals can also help with          Every effort is made to match a client's
business owners start, grow and succeed.       writing a formal business plan, locating        needs with a counselor who is experienced
   Whether your target market is global or     sources of financial assistance, managing       in a comparable line of business. All
just your neighborhood, the SBA and its        and expanding your business, finding            individual and team counseling is free;
resource partners can help at every stage of   opportunities to sell your goods or services    there may be a nominal fee for workshops
turning your entrepreneurial dream into a      to the government, recovering from              and seminars.
thriving business.                             disaster or acting as advocates for small          Through in-depth counseling and
   If you’re just starting, the SBA and its    businesses with Congress and regulatory         training,    SCORE       volunteers        help
resources can help you with loans and          agencies.                                       prospective and established small business
business management skills. If you’re                                                          owners and managers identify problems,
                                                                                               determine the causes and find solutions.
already in business, you can use the SBA’s
resources to help manage and expand your
                                               SBA’S RESOURCE PARTNERS                            Any small business can obtain help from
business, obtain government contracts,         SCORE                                           SCORE. Whether you are considering
                                                                                               starting your own business, have a
recover from disaster, and have your voice     SCORE is a 10,500-member volunteer
heard in the federal government.                                                               business that is experiencing problems, are
                                               nonprofit association which operates under
   You can access SBA help online 24 hours                                                     ready to expand, or need some other type
                                               cooperative agreement with the U.S. Small
a day at or visit one of our                                                       of advice, SCORE can help. The approach is
                                               Business Administration. SCORE, with
local offices for assistance.                                                                  confidential and personal. You don't need
                                               more than 40 years experience helping
                                                                                               to be applying for or have an SBA loan to
                                               small businesses succeed, matches
Where To Go To Get Started                                                                     participate in the program. In fact, an idea
                                               volunteer business-management coun-
   Our resources include the SBA’s district                                                    is all that is necessary; consultation and
offices serving every state and territory,
nearly 400 chapters of SCORE – Counselors
                                                                                          • You get to be your own boss.
to America’s Small Businesses, 885 Small
Business Development Centers and                                                          • Hard work and long hours directly benefit you, rather
approximately 114 Women’s Business                ON THE UPSIDE                             than increasing profits for someone else.
Centers located across the country. More                                                  • A new venture is exciting.
information about SCORE, SBDCs and the            It’s true, there are a lot of reasons
                                                  not to start your own business. But
WBCs is detailed later in this publication,                                               • Earnings and growth potential are far less limited.
                                                  for the right person, the advantages
or you can click on,
                                                  of business ownership far outweigh      • Running a business will provide endless          the risks.                                variety, challenge and opportunities to learn.
sbdc/index.html     for    SBDCs      or

8 — Small Business Resource   ALASKA                                                                                        Visit us online:
                                           counseling before a business start-up is an    energy efficiency under new program

   EVALUATE                                important part of SCORE's service.
                                           SCORE can also be found on the Internet at
                                  The Internet makes it
                                                                                          initiatives. Based on client needs, SBDCs
                                                                                          tailor their services to meet the evolving
                                                                                          needs of the local small business
                                           possible to reach more small business          community.
   Start by evaluating your                clients with online mentoring and                 SBDCs deliver management and
                                           counseling.                                    technical assistance to prospective and
   strengths and weaknesses                   Business owners use the Web to fulfill      existing small businesses using an effective
                                           their needs for information and advice.        business education network of 63 lead
                                           SCORE is primed to meet their requests for     centers and 885 service-center locations
                                           help by offering e-mail counseling, maps to    contracted to manage a broad-based SBDC
                                           local SCORE chapters, hotlinks to other        program. SBDCs are located throughout
   1. Are you a self-starter?              business resources on the Internet and         the U.S., District of Columbia, Guam,
      It will be up to you – not           more at the click of a mouse. E-mail           American Samoa, Puerto Rico and the U.S.
      someone else telling you – to        counseling is provided by the Cyber-           Virgin Islands.
                                           chapter, which now includes more than             For more information, visit the Web site
      develop projects, organize your                                                     at:
      time and follow through on           1,200 online members. You can choose from
                                                                                          sbdc/ index.html.
                                           almost 800 unique skills to find the
                                           cybercounselor who best suits your             Alaska Small Business Development
                                           individual needs, including special            Center
   2. How well do you get along            counseling for veterans, service-disabled      Statewide Office
      with different personalities?        veterans and Reserve component                    430 W. 7th Ave., Ste. 110
      Business owners need to develop      members. SCORE also offers more than 30           Anchorage, AK 99501-3550
                                           online training workshops on topics for           907-274-7232 or 800-478-7232 Toll Free
      working relationships with a                                                           907-274-9524 Fax
      variety of people including          small businesses. Log on to SCORE's     
                                           Internet site at to take            Jason Dinneen, State Director
      customers, vendors, staff,
                                           advantage of the many services SCORE has
      bankers, lawyers, accountants and    to offer your business.                           Debi Fowler, Associate State Director
      consultants. Can you deal with a                                             
      demanding client, an unreliable      SCORE Chapter 558                                 Martin Colbert, Fiscal Officer
                                           District 1084                           
      vendor or a cranky staff person?        510 L St., Ste. 310                            Bonnie Jack, Special Projects Coordinator
                                              Anchorage, AK 99501                  
   3. How good are you at making              907-271-4022 or 800-755-7034 Toll Free         Winnie Cichosz, Marketing Coordinator
                                              907-271-4545 Fax • 907-271-4005 TDD  
      Small business owners are                                  Alaska Small Business Development
      required to make decisions                                                          Center
                                                                                          Great North Region
      constantly, often quickly, under     SMALL BUSINESS                                    604 Barnette St., Ste. 220
                                           DEVELOPMENT CENTERS                               Fairbanks, AK 99701-4655
                                                                                             907-456-7232 or 800-478-1701 Toll Free
                                              Small Business Development Centers             907-456-7233 Fax
   4. Do you have the physical and         meet the needs of small businesses and  
      emotional stamina to run a           promote economic development in local             Matt Tullar, Great North Region Director
      business?                            communities by helping to create and    
                                                                                             Heather Heinkeken, Business Advisor
      Business ownership can be            retain jobs. Partially funded by a
      challenging, fun and exciting. But   cooperative agreement with SBA, SBDC’s            Tina Henne, Administrative Assistant
                                           goals are focused on providing long-term
      it’s also a lot of hard work. Can    counseling to clients to help them grow
      you face 12-hour workdays six or     successful businesses. The SBDC network        Alaska Small Business Development
      seven days a week?                   provides counseling and training to more       Center
                                           than 550,000 existing businesses or start-up   Central Region
                                           business clients annually.                        201 N. Lucille St., Ste. 2A
   5. How well do you plan and                                                               Wasilla, AK 99654-7010
                                              SBDCs assist with development of
      organize?                                                                              907-373-7232 • 907-373-7234 Fax
                                           business plans, provide manufacturing,  
      Research indicates many              financial packaging, contracting and              Jason Dinneen, Central Region Director
      business failures could have been    international trade assistance. Special 
      avoided through better planning.     emphasis areas include e-commerce,                Vicki Wehe, Business Advisor
      Good organization – of financials,   technology transfer, IRS, EPA and OSHA  
                                           regulatory compliance, research and               Kendra Conroy, Administrative Assistant
      inventory, schedules, production                                             
                                           development, Defense Economic Transition
      – can help avoid pitfalls.           Assistance, disaster recovery assistance and
                                           market research. SBDCs also provide
                                           special assistance to veterans and help with

Visit us online:                                                                         ALASKA Small Business Resource —   9
                                                                                             Procurement Technical Assistance Center
                                                                                             Wasilla Center
                                                                                                 201 N. Lucille St., Ste. 2A
                                                                                                 Wasilla, AK 99654-7010
                                                                                                 907-373-7232 • 907-373-7234 Fax
                                                                                                 Robert Brunett, PTAC Program Director
                                                                                                 Kendra Conroy, Administrative Assistant

                                                                                             Procurement Technical Assistance Center
                                                                                             Fairbanks Center
                                                                                                 604 Barnette St., Ste. 220
                                                                                                 Fairbanks, AK 99701-4655
                                                                                                 907-456-7232 or 800-478-1701 Toll Free
                                                                                                 907-456-7233 Fax
Alaska Small Business Development              Alaska Small Business Development       
Center                                         Center                                            Mary Sheehan, Center Director
South Central Region                           Southeast Region                        
    430 W. 7th Ave., Ste. 110                     3100 Channel Dr., Ste. 306                     Wesley Dalton, Program Specialist
    Anchorage, AK 99501-3550                      Juneau, AK 99801-7814                
    907-274-7232 or 800-478-7232 Toll Free        907-463-3789 • 907-463-3430 Fax
    907-274-9524 Fax                                                 Technology Research and Development                                Amy Daugherty, Southeast Region Director   Center (TREND)
    Isacc Vanderburg, South Central Region                          430 W. 7th Ave., Ste. 110
    Director                                      April Smith, Administrative Assistant          Anchorage, AK 99501-3550                                               907-274-7232 or 800-478-7232 Toll Free
    TBA Business Advisor                                                                         907-274-9524 Fax                       ALASKA SMALL BUSINESS                   
    Jennifer Burn, Administrative Assistant    DEVELOPMENT CENTER’S PARTNER                      Carolyn Pratt, Director                      PROGRAMS:                               
    Tammy Anderson, Client Services
    Coordinator                                Alaska Performance Excellence (APEX)          Rural Outreach Program                          430 W. 7th Ave., Ste. 110                      430 W. 7th Ave., Ste. 110
                                                  Anchorage, AK 99501-3550                       Anchorage, AK 99501-3550
Alaska Small Business Development                 907-274-7232 • 907-272-1940 Fax                907-274-7232 or 800-478-7232 Toll Free
Center                                                                   907-272-0565 Fax
South Central Region – Satellite office           Benjamin Park, Director                        Isaac Vanderburg, Business Advisor
    Chugiak/Eagle River Campus                           
    10928 Eagle River Rd.                         Tami O’Neal, Office Manager
    Eagle River, AK 99577-8052          
    By appointment only. Call: 907-274-7232                                                  WOMEN’S BUSINESS
Alaska Small Business Development
                                               Buy Alaska
                                                  430 W. 7th Ave., Ste. 110
Center                                            Anchorage, AK 99501-3550                      The SBA’s Women Business Centers are a
South West Region                                 907-274-7232 • 907-274-9524 Fax            nationwide network of 114 community-
    43335 Kalifornsky Beach Rd., Ste. 12                          based centers that provide business
    Soldotna, AK 99669-8250                       Director: Position open                    training, counseling, mentoring and other
    907-260-5629 • 907-260-1695 Fax               Winnie Cichosz, Marketing Coordinator      assistance geared to women, particularly                                             those who are socially and economically
    Mark Gregory, South West Region Director                       Procurement Technical Assistance Center       disadvantaged. To meet the needs of
    Bunny Kishaba, Administrative Assistant    (PTAC)                                        women entrepreneurs, the WBCs offer their                       Anchorage Center                              services at convenient times and locations.
                                                  430 W. 7th Ave., Ste. 110                  Some offer child care during training and
                                                  Anchorage, AK 99501-3550                   many provide assistance and materials in
                                                  907-274-7232 • 907-274-9524 Fax            different languages, depending on the
                                                                 needs of the individual communities they
                                                  Robert Brunett, PTAC Program Director
                                                                                             serve. Classes are either free or offered at a
                                                  Alison Brunstetter, Program Specialist     small fee, and scholarships are often
                                                              available to those who need them. A
                                                                                             number of WBCs also provide courses and
       For ALL Your Franchising                                                              counseling via the Internet, mobile
       Needs                                                                                 classrooms and satellite locations.
       Go To:                                                                                   Both SBA district offices and women’s
                                                                                             business centers often offer mentoring                                                                roundtables. If there is not an existing

10 — Small Business Resource   ALASKA                                                                               Visit us online:
roundtable nearby, women’s business                                                                         In the simplest form of franchising, while
centers may be able to help women
entrepreneurs set them up.                               WEBSITE                                         you own the business, its operation is
                                                                                                         governed by the terms of the franchise
  To find the nearest SBA women’s                         Business plan help                             agreement. For many, this is the chief
business ownership representative or                                                                     benefit for franchising. You are able to
women’s business center, and to learn more          The nearest SCORE chapter can be                     capitalize on a business format, trade name,
about SBA programs and services, visit the          located at:                           trademark and/or support system
Office of Women’s Business Ownership at             For business plan help at the SCORE Web              provided by the franchisor. But you operate                                  site, click on “Business Tools” from the left-hand   as an independent contractor with the
                                                    menu, then click on “Template Gallery.”              ability to make a profit or sustain a loss
ARE YOU RIGHT FOR SMALL                             You can find the           nearest   VBOC      at:
                                                                                                         commensurate with your ownership.
                                                                                                            If you are concerned about the risk
BUSINESS OWNERSHIP?                                                           involved in a new, independent business
   Most new business owners who succeed                                                                  venture, then franchising may be the best
have planned for every phase of their               To find WBCs, click on:        business option for you. Remember that
success. Thomas Edison, the great                   and choose “Women’s Business Centers” from the       hard work, dedication and sacrifice are key
American inventor, once said, “Genius is 1          “Counseling and Assistance” heading at the
                                                                                                         elements in the success of any business
percent inspiration and 99 percent                  bottom.
                                                                                                         venture, including franchising.
perspiration.” That same philosophy also                                                                    For more information visit the SBA Web
applies to starting a business.                     You can also find business-plan help on the SBA’s
                                                    Web site at:                                         site at:
   First, you’ll need to generate a little bit of                                                        planner/start/ and click on “Buy a
perspiration deciding whether you’re the  
                                                    then choose “Writing a Business Plan” from the       Franchise” from the menu on the right side
right type of person to start your own                                                                   or call your local SBA office.
business.                                           “Plan Your Business” menu along the bottom.

                                                        Good organization — of financials,               HOME-BASED BUSINESSES
IS ENTREPRENEURSHIP FOR                                 inventory, schedules, and production —
                                                        can help you avoid many pitfalls.
                                                                                                            Going to work used to mean traveling
YOU?                                                  • Is your drive strong enough? Running a
                                                                                                         from home to a plant, store or office. Today
                                                                                                         many people do some or all their work at
   TIn business, there are no guarantees.               business can wear you down emotionally.
                                                        Some business owners burn out quickly            home.
There is simply no way to eliminate all the
                                                        from having to carry all the responsibility         Garages, basements and attics are being
risks associated with starting a small
                                                        for the success of their business on their       transformed      into     the      corporate
business - but you can improve your                     own shoulders. Strong motivation will            headquarters of the newest entrepreneurs –
chances of success with good planning,                  help you survive slowdowns and periods           home-based business owners.
preparation, and insight. Start by                      of burnout.
evaluating your strengths and weaknesses              • How will the business affect your
                                                        family? The first few years of business
                                                                                                         Getting Started
as a potential owner and manager of a
                                                        start-up can be hard on family life. It's            Before diving headfirst into a home-
small business. Carefully consider each of
                                                        important for family members to know             based business, you must know why you
the following questions:
   • Are you a self-starter? It will be entirely        what to expect and for you to be able to         are doing it. To succeed, your business
     up to you to develop projects, organize            trust that they will support you during          must be based on something greater than a
     your time, and follow through on details.          this time. There also may be financial           desire to be your own boss. You must plan
   • How well do you get along with                     difficulties until the business becomes          and make improvements and adjustments
                                                        profitable, which could take months or
     different       personalities? Business                                                             along the road.
     owners need to develop working                     years. You may have to adjust to a lower
                                                        standard of living or put family assets at           Ask yourself these questions – and
     relationships with a variety of people                                                              remember, there are no best or right reasons
     including customers, vendors, staff,               risk in the short-term.
                                                      Once you’ve answered those questions,              for starting a home-based business. But it is
     bankers, and professionals such as
     lawyers, accountants, or consultants. Can      you should consider what type of business            important to understand what the venture
     you deal with a demanding client, an           you want to start.                                   involves.
     unreliable vendor, or a cranky                                                                          Working under the same roof where
                                                                                                         your family lives may not prove to be as
     receptionist if your business interests
     demand it?                                     FRANCHISING                                          easy as it seems. It’s important to work in a
   • How good are you at making                        There are more than 3,000 franchised              professional environment. One suggestion
     decisions? Small business owners are           businesses. The challenge is to decide on            is to set up a separate office in your home to
     required to make decisions constantly -        one that both interests you and is a good
                                                                                                         create this professional environment.
     often quickly, independently, and under        investment. Many franchising experts
     pressure.                                      suggest that you comparison shop by
   • Do you have the physical and                   looking at multiple franchise opportunities          Ask yourself:
     emotional stamina to run a business?                                                                  • Can I switch from home responsibilities
                                                    before deciding on the one that's right for
     Business ownership can be exciting, but                                                                 to business work?
                                                    you.                                                   • Do I have the self-discipline to maintain
     it's also a lot of work. Can you face six or      Some of the things you should look at
     seven 12–hour workdays every week?                                                                      schedules?
                                                    when evaluating a franchise: profitability,            • Can I deal with the isolation of working
   • How well do you plan and organize?             effective financial management and other
     Research indicates that poor planning is                                                                from home?
                                                    controls, a good image, integrity and                  • Am I a self-starter?
     responsible for most business failures.
                                                    commitment, and a successful industry.

Visit us online:                                                                                       ALASKA Small Business Resource —   11
Finding Your Niche                               expands as an in-business assessment tool         have completed your business plan,
  Choosing a home business must be               to determine success, obtain financing and        review it with a friend or business
approached carefully.                            determine repayment ability, among other          associate and professional business
                                                 factors.                                          counselor like SCORE or SBDC
Ask yourself:                                       Creating a comprehensive business plan         representatives, SBA district office
  • Does my home have the space for a                                                              business development specialists or
                                                 can be a long process, and you need good
    business?                                                                                      Veterans     Business     Development
                                                 advice. The SBA and its resource partners,        specialists.
  • Can I identify and describe the business I
                                                 including Small Business Development                Remember, the business plan is a flexible
    want to establish?
  • Can I identify my business product or        Center, Veterans Business Outreach                document that should change as your
    service?                                     Centers, SCORE and Women’s Business               business grows.
  • Is there a demand for that product or        Centers, have the expertise to help you craft
    service?                                     a winning business plan.
  • Can I successfully run the business from        In general, a good business plan
                                                                                                   REACHING UNDERSERVED
    home?                                        contains:                                         AUDIENCES
Legal Requirements                               Introduction                                      Women Business Owners
   A home-based business is subject to             • Give a detailed description of the
                                                                                                      Women entrepreneurs are changing the
                                                     business and its goals.
many of the same laws and regulations                                                              face of America's economy. In the 1970’s,
                                                   • Discuss ownership of the business and its
affecting other businesses.                          legal structure.                              women owned less than five percent of the
Some general areas include:                        • List the skills and experience you bring to   nation’s businesses. Today, they are at least
  • Zoning regulations. If your business             the business.                                 equal owners of nearly half the nation’s
    operates in violation of them, you could       • Discuss the advantages you and your           businesses and are majority owners of
    be fined or shut down.                           business have over competitors.
  • Product restrictions. Certain products                                                         about a third of all small businesses. SBA
    cannot be produced in the home. Most                                                           serves women entrepreneurs nationwide
    states outlaw home production of
                                                 Marketing                                         through its various programs and services,
                                                   • Discuss the products and services your
    fireworks, drugs, poisons, explosives,                                                         some of which are designed especially for
                                                     company will offer.
    sanitary or medical products and toys.                                                         women. Many of these are overseen by
                                                   • Identify customer demand for your
    Some states also prohibit home-based
                                                     products and services.                        SBA’s Office of Women’s Business
    businesses from making food, drink or
                                                   • Identify your market, its size and            Ownership.
                                                     locations.                                       Women’s        business      ownership
   Be sure to consult an attorney and your         • Explain how your products and services
local, city and state departments of labor to                                                      representatives in every SBA district office
                                                     will be advertised and marketed.
find out which laws and regulations will           • Explain your pricing strategy.                coordinate services for women, helping
affect your business. Additionally, check on                                                       them access appropriate training,
registration and accounting requirements
                                                 Financial Management                              counseling, mentoring, federal contracting
                                                   • Develop an expected return on                 opportunities, financing, and more. They
needed to open your home-based business.             investment and monthly cash flow for the
 You may need a work certificate or license                                                        can also provide information on other local
                                                     first year.
from the state. Your business name may             • Provide projected income statements, and      resources, including SBA resource partners
need to be registered with the state. A              balance sheets for a two-year period.         and lenders.
separate business telephone and bank               • Discuss your break-even point.
account are good business practices.
                                                   • Explain your personal balance sheet and       Women$Finances
                                                     method of compensation.                          Women$Finances is the only Small
   Also remember, if you have employees            • Discuss who will maintain your                Business Administration designated
you are responsible for withholding                  accounting records and how they will be
                                                                                                   Women’s Business Center in Alaska. The
income and social-security taxes, and for            kept.
                                                   • Provide “what if” statements addressing       organization provides entrepreneurial
complying with minimum wage and
                                                     alternative approaches to potential           training courses, hands-on computer and
employee health and safety laws.
                                                     problems.                                     internet training, microloans up to $10,000
   If you’re convinced that working from
                                                                                                   for women-owned businesses, marketing
home is for you, it’s time to create your        Operations                                        opportunities,        mentoring,       and
business plan. The SBA and its resource            • Explain how the business will be
                                                                                                   consultations. For additional information
partners, such as SCORE, SBDCs and                   managed day-to-day.
WBCs can help make the process easier.             • Discuss hiring and personnel procedures.
                                                                                                   YWCA Anchorage Women$Finances
                                                   • Discuss insurance, lease or rent
                                                                                                      324 E. 5th Ave.
                                                     agreements, and issues pertinent to your
                                                                                                      Anchorage, AK 99501
WRITING A BUSINESS PLAN                            • Account for the equipment necessary to
                                                                                                      907-644-9611 • 907-644-9650 Fax
  After you’ve thought about what type of            produce your goods or services.
business you want, the next step is to             • Account for production and delivery of
develop a business plan. Think of the                products and services.                        VETERANS AND RESERVISTS
business plan as a roadmap with
milestones for the business. It begins as a      Concluding Statement                              BUSINESS DEVELOPMENT
                                                    Summarize your business goals and                The SBA offers a variety of services to
pre-assessment tool to determine
                                                 objectives and express your commitment            American veterans who have made or are
profitability and market share, then             to the success of your business. Once you         seeking to make the transition from service

12 — Small Business Resource   ALASKA                                                                                    Visit us online:
member to small business owner. Each of          called to active duty. The Military Reservist     For more information or special
SBA's 68 district offices throughout the         Economic Injury Disaster Loan Program           assistance with government contracting,
country has designated a veterans business       provides loans to eligible small businesses     including programs for veterans and
development officer to help veterans             to cover operating costs that cannot be met     service-disabled veterans, please check the
prepare,      plan    and      succeed      in   due to the loss of an essential employee        Contracting Opportunities section of this
entrepreneurship. The Veterans Business          called to active duty in the reserves or        publication, and the Web site above.
Outreach Centers provide online and face-        National Guard. Small businesses may              SBA’s Patriot Express Initiative has new
to-face entrepreneurial development              apply for MREIDLs of up to $2 million if        and enhanced programs and services for
services such as business training,              they have been financially impacted by the      veterans and members of the military
counseling and mentoring to eligible             loss of an essential employee. The SBA has      community wanting to establish or expand
veterans owning or considering starting a        created a special Web page specifically for     small businesses. See the Financing section
small business. SBDCs and SCORE also             Reserve and Guard members at:                   for more information on Patriot Express.
provide targeted management assistance to
veterans who are current or prospective
small business owners. SCORE also                  To ensure that veterans, service-disabled
                                                                                                 NATIVE AMERICAN BUSINESS
provides resources and counseling services       veterans and Reserve and National Guard         DEVELOPMENT
online at:                        member entrepreneurs receive special               The SBA is also working to ensure that
   The SBA offers special assistance for         consideration in all its entrepreneurial        entrepreneurship      opportunities    are
small businesses owned by activated              programs and resources, the SBA has             available for American Indians, Native
Reserve and National Guard members.              established an Office of Veterans Business      Alaskans and Native Hawaiians seeking to
Any self-employed Reserve or Guard               Development. OVBD develops and                  create, develop and expand small
member with an existing SBA loan can             distributes various informational materials     businesses. These groups have full access
request from their SBA lender or SBA             for entrepreneurship such as the Veterans       to the necessary business development and
district office, loan payment deferrals,         Business Resource Guide, VETGazette,            expansion tools available through the
interest rate reductions and other relief        Getting Veterans Back to Work, and various      agency’s entrepreneurial development,
after they receive their activation orders.      other materials. Veterans may access these      lending and procurement programs. More
   Additionally, the SBA offers special low-     resources and other assistance from OVBD        information is at:
interest-rate financing to small businesses      by     visiting   the    Web      site   at:    aboutsba/sbaprograms/naa/index.html.
when an owner or essential employee is 

Visit us online:                                                                              ALASKA Small Business Resource —   13

               KNOWING THE RULES
                          Paying Attention to Detail Can Save Time and Money
                                                                                                 personal situations and which affect tax
                                                                                                 and liability issues. We suggest you
                                                                                                 research each legal structure thoroughly
                                                                                                 and consult a tax accountant and/or
                                                                                                 attorney prior to making your decision.
                                                                                                    For additional information, visit the State
                                                                                                 of Alaska Division of Corporations,
                                                                                                 Business, and Professional Licensing Web
                                                                                                 site at: or
                                                                                                 Corporations Section
                                                                                                     P.O. Box 110808
                                                                                                     Juneau, AK 99811-0808
                                                                                                     Physical Address:
                                                                                                     333 W. Willoughby Ave, 9th Fl.
                                                                                                     Juneau, AK 99811
                                                                                                     907-465-2530 • 907-465-3257 Fax
           ven if your consulting service or’s new “Permit Me” feature

E          hand-knit sweater business is
           based from your home, it will
           have to comply with many of
           the numerous local, state, and
federal regulations. Avoid the temptation to
ignore regulatory details. Doing so may
avert some red tape in the short term, but
                                                 provides a single source for obtaining
                                                 federal and state permits and professional
                                                 licenses for businesses.       While most
                                                 businesses in the United States are required
                                                 to obtain a permit, professional license, or
                                                 identification number to operate, finding
                                                 the right license can be a major challenge
                                                                                                 CHOOSING YOUR BUSINESS
                                                                                                    You may operate your business under
                                                                                                 one of many organizational structures. The
                                                                                                 most common organizational structures are
                                                                                                 sole proprietorships, general and limited
could be an obstacle as your business            for potential business owners.                  partnerships, “C” and “S” corporations and
grows. Taking the time to research the              “Feature Topics” focuses on common           limited liability companies.
applicable regulations is as important as        business concerns. It provides context to          Each structure offers unique tax and
knowing your market. Bear in mind that           the compliance information provided on          liability benefits. If you’re uncertain which
regulations vary by industry. If you're in the   the site and helps business owners              format of business is right for you, you may
food-service business, for example, you          understand in plain language the                want to discuss options with a business
will have to deal with the health                regulatory requirements their businesses        counselor or attorney.
department. If you use chemical solvents,        face. Additional topics are added on a
you will have environmental compliances          regular basis in response to the most           Sole Proprietorship
to meet. Carefully investigate the               frequent searches on the site.                     One person operating a business as an
regulations that affect your industry. Being        The     Content    Partners     Program      individual is a sole proprietorship. It’s the
out of compliance could leave you                encourages government agencies, trade           most common form of business
unprotected legally, lead to expensive           associations and professional organizations     organization. Profits are taxed as income to
penalties and jeopardize your business.          to develop compliance assistance tools and      the owner personally. The personal tax rate
                                                 resources for small- and medium-sized           is usually lower than the corporate tax rate.
Small Business Regulations Program               businesses that can then be featured on the     The owner has complete control of the
Office of Economic Development
    Department of Commerce, Community &
                                                 site’s Feature Topics and Compliance            business, but faces unlimited liability for its
                                                 Guides pages.                                   debts. There is very little government
    Economic Development
    550 W. 7th Ave., Ste. 1770          partners with the SBA and 21       regulation or reporting required with this
    Anchorage, AK 99501                          other federal agencies. You’re just a           business structure.
    907-269-8104 • 907-269-5240 Fax              computer click away from help 24-hours a
                                                 day at:                       General Partnership
                                                                                                   A partnership exists when two or more
BUSINESS.GOV                                                                                     persons join together in the operation and is the official business link     BUSINESS ORGANIZATION                           management of a business. Partnerships
to the U.S. government providing a one-            There are many forms of legal structure       are subject to relatively little regulation and
stop shop for federal resources from the         you may choose for your business. Each          are fairly easy to establish. A formal
federal government agencies that regulate        legal structure offers organizational options   partnership agreement is recommended to
or serve businesses.                             which are appropriate for different             address potential conflicts such as: who

14 — Small Business Resource   ALASKA                                                                                   Visit us online:
will be responsible for performing each             liability for the owners. LLC owners risk      Corporations Section
task; what, if any, consultation is needed          only their investment, not personal assets.        P.O. Box 110808
between partners before major decisions,            The limited liability partnership is similar       Juneau, AK 99811-0808
and what happens when a partner dies,               to the LLC, but it is for professional             Physical Address:
                                                                                                       333 W. Willoughby Ave., 9th Fl.
and so on. Under a general partnership              organizations.                                     Juneau, AK 99811
each partner is liable for all debts of the                                                            907-465-2530 • 907-465-3257 Fax
business. Profits are taxed as income to the
partners based on their ownership
                                                    LOGISTICS OF STARTING                    

percentage.                                         YOUR BUSINESS
                                                                                                   BUSINESS INSURANCE
Limited Partnership                                                                                   Like home insurance, business insurance
  Like a general partnership, a limited             BUSINESS LICENSES                              protects the contents of your business
partnership is established by an agreement             There are many types of licenses, both      against fire, theft and other losses. Contact
between two or more persons. However,               state and local as well as professional.       your insurance agent or broker. It is
there are two types of partners.                    Depending on what you do and where you         prudent for any business to purchase a
   • A general partner has greater control in       plan to operate, your business may be          number of basic types of insurance. Some
     some aspects of the partnership. For           required to have various state and/or
                                                                                                   types of coverage are required by law, other
     example, only a general partner can            municipal licenses, certificates or permits.
                                                                                                   simply make good business sense. The
     decide to dissolve the partnership.               Licenses are typically administered by a
     General partners have no limits on the                                                        types of insurance listed below are among
                                                    variety of state and local departments.
     dividends they can receive from profit so      Consult your state or local government for     the most commonly used and are merely a
     they incur unlimited liability.                assistance.                                    starting point for evaluating the needs of
   • Limited partners can only receive a share                                                     your business.
                                                       For information and assistance, visit the
     of profits based on the proportional                                                             Liability Insurance – Businesses may
     amount on their investment, and the            State of Alaska Division of Corporations,
                                                    Business and Professional Licensing Web        incur various forms of liability in
     liability is similarly limited in proportion
     to their investment.                           site at: or      conducting their normal activities. One of
                                                    contact:                                       the most common types is product liability,
“C” Corporation                                                                                    which may be incurred when a customer
   A “C” corporation is a legal entity created      Business Licensing                             suffers harm from using the business
under state law by the filing of articles of           P.O. Box 110806                             product. There are many other types of
                                                       Juneau, AK 99811-0806                       liability, which are frequently related to
incorporation. A corporation is a separate
                                                       907-465-2550 • 907-465-2974 Fax
entity having its own rights, privileges and 
                                                                                                   specific industries. Liability law is
liabilities, apart from those of the                                                               constantly changing. An analysis of your
individual(s) forming the corporation. It’s         Professional Licensing                         liability insurance needs by a competent
the most complex form of business                      P.O. Box 110806                             professional is vital in determining an
organization and is comprised of                       Juneau, AK 99811-0806                       adequate and appropriate level of
shareholders, directors and officers. Since            907-465-2534 • 907-465-2974 Fax             protection for your business.
the corporation is an entity in its own right
                                                                                                      Property – There are many different
it can own assets, borrow money and                                                                types of property insurance and levels of
                                                       The municipality where you plan to do
perform business functions without                                                                 coverage available. It is important to
directly     involving       the      owners.       business may have additional licensing
                                                    requirements. Contact the business license     determine the property you need to insure
Corporations are subject to more                                                                   for the continuation of your business and
government regulation and it offers the             office in the city or town in which the
                                                    business is located for additional             the level of insurance you need to replace
owners the advantage of limited liability,
                                                    information.                                   or rebuild. You must also understand the
but not total protection from lawsuits.
                                                                                                   terms of the insurance, including any
                                                                                                   limitations or waivers of coverage.
Subchapter “S” Corporation
  Subchapter “S” references a special part
                                                    FICTITIOUS BUSINESS NAME                          Business Interruption – While property
                                                         Registering your business name, after     insurance may pay enough to replace
of the Internal Revenue Code that permits a
corporation to be taxed as a partnership or         doing a search to make sure that it is not     damaged or destroyed equipment or
sole proprietorship, with profits taxed at          already in use, protects you from others       buildings, how will you pay costs such as
the individual, rather than the corporate           who might be using the same name. For          taxes, utilities and other continuing
rate. A business must meet certain                  more information, the State of Alaska          expenses during the period between when
requirements for Subchapter “S” status.             Division of Corporations, Business, and        the damage occurs and when the property
Contact the IRS for more information.               Professional       Licensing     provides      is replaced? Business Interruption (or
                                                    information on selecting a business name       "business income") insurance can provide
LLCs and LLPs                                       on their Web site at:                          sufficient funds to pay your fixed expenses
   The limited liability company is a              during a period of time when your
relatively new business form. It combines             Additional information on protecting a       business is not operational.
selected corporate and partnership                  business name is available on the Web at:         "Key Man" – If you (and/or any other
characteristics while still maintaining status      individual) are so critical to the operation of
as a legal entity distinct from its owners. As      your_businessname.pdf.                         your business that it cannot continue in the
a separate entity it can acquire assets, incur        For additional information, contact:         event of your illness or death, you should
liabilities and conduct business. It limits

Visit us online:                                                                                 ALASKA Small Business Resource —   15
consider "key man" insurance. This type of        Philadelphia, PA         215-516-3990          SALES TAX EXEMPTION
policy is frequently required by banks or         EINs are also issued automatically
government loan programs. It also can be        online. Visit the IRS Web site,                  CERTIFICATE
used to provide continuity in operations,      If you plan to sell products, you will
during a period of ownership transition         ,id=102767,00.html for more information.         need a Sales Tax Exemption Certificate. It
caused by the death, incapacitation or                                                           allows you to purchase inventory, or
absence due to a Title 10 military activation                                                    materials, which will become part of the
of an owner or other "key" employee.            FEDERAL                                          product you sell, from suppliers without
   Automobile – It is obvious that a vehicle
owned by your business should be insured
                                                SELF-EMPLOYMENT TAX                              paying taxes. It requires you to charge sales
                                                                                                 tax to your customers, which you are
for both liability and replacement                Everyone must pay Social Security and
                                                                                                 responsible for remitting to the state. You
purposes. What is less obvious is that you      Medicare coverage. If you are self-
                                                                                                 will have to pay penalties if it is found that
may need special insurance (called "non-        employed, your contributions are made
                                                                                                 you should have been taxing your products
owned automobile coverage") if you use          through the self-employment tax.
                                                                                                 and now owe back taxes to the state. For
your personal vehicle on company                  The IRS has publications, counselors and
                                                                                                 information on sales tax issues, contact
business. This policy covers the business'      workshops available to help you sort it out.
                                                                                                 your state’s government.
liability for any damage which may result       For more information, contact the IRS at
for such usage.                                 800-829-1040.
   Officer and Director – Under most state
                                                                                                 FEDERAL INCOME TAX
laws, officers and directors of a corporation   BUSINESS TAX INFORMATION                           Like the state income tax, the method of
                                                                                                 paying federal income taxes depends upon
may become personally liable for their            If you plan to hire employees you are also     your legal form of business. The following
actions on behalf of the company. This type     required to obtain a Federal Employee            procedures must be considered:
of policy covers this liability.                Identification Number from the IRS. To             Sole Proprietorship: You must file IRS
   Home Office – If you are establishing an     obtain the registration form and reference       Federal Form Schedule C along with your
office in your home, it is a good idea to       documents, contact the IRS at 800-829-1040       personal Federal Income Tax return (Form
contact your homeowners' insurance              or visit their website:      1040) and any other applicable forms
company to update your policy to include        businesses/small/index.html for complete         pertaining to gains or losses in your
coverage for office equipment. This             information.                                     business activity.
coverage is not automatically included in a                                                        Partnership: You must file a Federal
standard homeowner's policy.                    Taxpayer Advocate Service                        Partnership return (Form 1065). This is
                                                   The Taxpayer Advocate Service is an           merely informational to show gross and net
                                                independent organization within the IRS,         earnings of profit and loss. Also, each
EMPLOYER IDENTIFICATION                         headed by the National Taxpayer                  partner must report his share of
                                                Advocate, that helps individual and              partnership earnings on his individual
NUMBER                                          business taxpayers resolve problems with         Form 1040 based on the information from
   An EIN, Form SS-4, also known as a                                                            the K-1 filed with the Form 1065.
                                                the IRS. Local case advocates listen to your
federal tax identification number, is used to                                                      Corporation: You must file a Federal
                                                point of view, work with you to address
identify a business entity. Generally all                                                        Corporation Income Tax return (Form
                                                your concerns, and see your case through
businesses need an EIN. You may apply for                                                        1120). You will also be required to report
                                                to an appropriate resolution.                    your earnings from the corporation
an EIN in a variety of ways, including
online, phone, fax. Taxpayers can obtain an     Local Taxpayer Advocate Service Office           including salary and other income such as
                                                    949 E. 36th Ave., Rm. 114A                   dividends on your personal federal income
EIN immediately by calling 800-829-4933,
                                                    Anchorage, AK 99508                          tax return (Form 1040).
Monday through Friday, from 7:30 a.m. to
5:30 p.m. customer's local time.
                                                    907-271-6877 • 907-271-6157 Fax
                                                    877-777-4778 Toll Free
                                                                                                 FEDERAL PAYROLL TAX
   Taxpayers can fax EIN requests seven                                                             Federal Withholding Tax: Any business
days a week/24 hours a day by dialing the       Sales Tax                                        employing a person must register with the
fax number to one of three IRS campuses            The State of Alaska does not currently        IRS and acquire an EIN and pay federal
that accept applications. The instructions      levy sales or use taxes. However, some           withholding tax at least quarterly. File Form
on the newly revised Form SS-4,                 local jurisdictions impose local sales taxes     SS-4 with IRS to obtain number and
Application for Employer ID Number,             and other taxes. For more information            required tax forms. Call 800-829-3676 or
indicate which IRS Campus is assigned to        regarding municipal taxation rates and           800-829-1040 if you have questions.
their specific state. Detailed information      policies, visit the State of Alaska
and an electronic SS-4 can be found at the
IRS Small Business/Self Employed
                                                Department of Commerce, Community,
                                                and Economic Development Division of
                                                                                                 IRS WEB PRODUCTS FOR
Community Web site at:       Community and Regional Affairs Office of         SMALL BUSINESSES
/businesses/small/index. html, click on New     the State Assessor Web site at:                    To provide the most timely and up-to-
Businesses. Faxed applications are           date tax information, the Small Business
processed in four days. The IRS Campus'         htm or review the most recent edition of         Resource Guide (SBRG), formerly a CD-
accepting faxed applications are:
  Holtsville, NY               631-447-8960
                                                their annual publication, Alaska Taxable         ROM, is available exclusively online at

  Cincinnati, OH               859-669-5760
                                                2007, on the Web at: www.commerce.     ,

16 — Small Business Resource   ALASKA                                                                                  Visit us online:
   Designed to equip small business              and personally record the social security     business owners or their authorized
owners with the skills and knowledge             number. Failure to do so may cause your       representative can:
needed to successfully start and manage a        employee to lose benefits and considerable      • file W-2s online; and
business, IRS has ensured the SBRG 2009          trouble for yourself in back tracking to        • verify Social Security Numbers through
Web site offers the same quality of              uncover the error.                                the Social Security Number Verification
                                                    Each pay day, your employees must              Service, used for all employees prior to
information the SBRG CD was known for,                                                             preparing and submitting Forms W-2.
                                                 receive a statement from you telling them
covering a wide range of tax topics, Web         what deductions were made and how
links to business forms, publications, other     many dollars were taken out for each legal    Federal Withholding
useful governmental Web sites, and much          purpose. This can be on the check as a           U.S. Internal Revenue Service
more.                                            detachable portion or in the form of an          800-829-1040
                                                 envelope with the items printed and spaces
                                                 for dollar deductions to be filled in.
SMALL BUSINESS VIDEO AND EMPLOYEE CONSIDERATIONS                                               Employee Insurance
                                                                                                  If you hire employees you may be
AUDIO PRESENTATIONS      Taxes                                                                 required to provide unemployment or
  A new page at                 If you have any employees, including       workers’ compensation insurance. The
businesses/small/article/0,,id=97726,       officers of a corporation but not the sole    Alaska Department of Labor and
ml on features video and audio           proprietor or partners, you must make         Workforce Development provides a
presentations on a variety of topics for         periodic payments of, and/or file quarterly   comprehensive overview of legal
small businesses and self-employed               reports about payroll taxes and other         obligations, labor standards and safety
taxpayers, highlighted by an audio podcast       mandatory deductions. You may contact         requirements, unemployment insurance
reenactment of the May 2008 IRS National         these government agencies for information,    requirements, and other information for
Phone Forum for first-time Schedule C            assistance and forms.                         employers in their 2007 Alaska Employer
filers. Also included are:                       Social Security Administration                Resource Manual, available on their Web
   • Adjusting Employment Taxes: New for            800-772-1213                               site at:
     2009                                                          AERM.pdf.
   • Backup Withholding for Form 1099-MISC
                                                                                                 The Department also provides employers
   • Bartering Income                            Social Security’s Business Services           with links to additional information and
   • Choosing a Tax Preparer                     Online
   • Employer Identification Numbers                                                           resources on their Web site at:
   • Small Business Tax Workshops
                                                  The Social Security Administration now
   • Schedule C: Who needs to file and how to    provides free electronic services online at
     do it                              Once
  In addition to these video and audio           registered for Business Services Online,
presentations, please visit the Small
Business/Self-Employed Virtual Small
Business      Tax     Workshop      at,
,id=200274,00.html for instructional

Self-Employed Individuals Tax Center
   Small businesses and the self-employed
will also find information and resources in
the Self-Employed Individuals Tax Center

e-News for Small Businesses
   To learn about other IRS products and
services, and to keep up with the latest IRS
announcements for small businesses, start a
free subscription to e-News for Small
Businesses; just go to at
0,,id=154826,00.html, type in your e-mail
address and submit.

  All employees must have a social
security card. It must be signed by its
owner, and you should always ask to see

Visit us online:                                                                            ALASKA Small Business Resource —   17
Alaska Department of Labor and                SAFETY & HEALTH                                 Federal Registration of Trademarks
Workforce Development                                                                         and Copyrights
Employment Security Tax Section               REGULATIONS                                       Trademarks or service markets are
  Provides assistance and information to        All businesses with employees are             words, phrases, symbols, designs or
employers regarding the Unemployment          required to comply with state and federal       combinations that identify and distinguish
Insurance (UI) tax program and is             regulations regarding the protection of         the source of goods. Trademarks may be
responsible for the collection of UI taxes.   employees. The Occupational Safety and          registered at both the state and federal
                                              Health Administration outlines specific         level. To register a federal trademark,
For additional information, visit their web
                                              health and safety standards adopted by the      contact:
site at
                                              U.S. Department of Labor.                       Patent and Trademark Office:
htm or contact:
                                                 The State of Alaska Department of Labor         P.O. Box 1450
Alaska Department of Labor and                and Workforce Development Division of              Alexandria, VA 22313-1450
Workforce Development                         Labor Standards and Safety Occupational            800-786-9199
    Employment Security Tax Section           Safety and Health Section provides       
    PO Box 115509                             information and resources for employers
    Juneau, AK 99811-5509                     on its Web site at:      Trademark Information Hotline
    907-465-2757 • 907-465-2374 Fax                                                              703-308-9000
    888-448-3527 Toll Free                      Use of hazardous substances in
                                              businesses is highly regulated and there are    State Registration of a Trademark
Alaska Department of Labor and                heavy fines for non-compliance. The U.S.
Workforce Development Division                                                                   Trademarks and service marks may be
                                              Environmental Protection Agency provides
                                                                                              registered in Alaska for renewable 5-year
of Workers’ Compensation                      regulatory information by business sector
                                                                                              terms. Additional information is available
   The Alaska Workers’ Compensation Act       on its Web site at:
                                                                                              on the State of Alaska Division of
requires each employer with one or more       bizsector/index.html.
                                                 In Alaska, the State of Alaska               Corporations, Business and Professional
employees in Alaska to have workers’
                                              Department          of       Environmental      Licensing        Web         site      at:
compensation insurance, unless the
employer qualifies as a self-insurer.         Conservation is responsible for monitoring
                                              air quality, drinking water, food safety and    Caution: Federally registered trademarks
Coverage is obtained from commercial
                                              sanitation, and works to prevent and            may conflict with and supersede state
insurance carriers. For more information,
                                              respond to spills of hazardous substances.      registered business and product names.
visit    the   Division   of     Worker’s
Compensation         Web      site      at:   For additional information, visit the
                                              Department’s         Web        site      at:   Patents or
                                                                  A patent is the grant of a property right
                                                                                              to the inventor by the U.S. Patent and
                                                                                              Trademark Office. It provides the owner
Division of Workers’ Compensation
    P.O. Box 115512
                                              BUILDING CODES, PERMITS                         with the right to exclude others from
    Juneau, AK 99811                          AND ZONING                                      making, using, offering for sale or selling
    907-465-2790 • 907-465-2797 Fax                                                           the patented item in the United States.
                                                 It is important to consider zoning
                                              regulations when choosing a site for your         Additional information is provided in
WORKPLACE PROGRAM                             business. You may not be permitted to           the publications, General Information
   Americans with Disabilities (ADA): For     conduct business out of your home or            Concerning Patents and other publications
assistance with the ADA, call 800-669-3362    engage in industrial activity in a retail       distributed through the U.S. Patent and
or visit:                 district. Contact the business license office   Trademark Office. For more information,
                                              in the city or town where the business is       contact the:
U.S. CITIZENSHIP AND                          located.
IMMIGRATION SERVICES                          BAR CODING
                                                                                              U.S. Patent and Trademark Office
                                                                                                 800-786-9199 •
   The Federal Immigration Reform and
                                                 GS1 US™ (not a government agency)
Control Act of 1986 requires employers to                                                     Copyrights
                                              provides a unique company number to
verify employment eligibility of new                                                             Copyrights protect original works of
                                              create bar codes (including UPCs) for your
employees. The law obligates an employer                                                      authorship including literary, dramatic,
                                              products. Many stores require bar coding
to process Employment Eligibility                                                             musical and artistic, and certain other
                                              on packaged products. Many industrial
Verification Form I-9. The U.S. Citizenship                                                   intellectual works. Copyright does not
                                              and manufacturing companies use bar
and Immigration Services Office of                                                            protect facts, ideas and systems, although it
                                              coding to identify items they receive and
Business Liaison offers a selection of                                                        may protect the way these things are
                                              ship. GS1 US, formerly the Uniform Code
information bulletins and live assistance                                                     expressed. For general information contact:
                                              Council, Inc., provides tools and assistance
through the Employer Hotline. For forms                                                       U.S. Copyright Office
                                              to help you meet these requirements. For           U.S. Library of Congress
call 800-870-3676, for the Employer Hotline
                                              information, visit For           James Madison Memorial Building
call 800-357-2099.
                                              additional questions, contact:                     Washington, DC 20559
                                              GS1 US                                             202-707-9100 - Order Line
                                                  7887 Washington Village Dr., Ste. 300          202-707-3000 - Information Line
                                                  Dayton, OH 45459-8605                

18 — Small Business Resource   ALASKA                                                                               Visit us online:

Where The Franchise World Connects


Visit us online:              ALASKA Small Business Resource —   19

                     GETTING APPROVED
                                Financing Options to Start or Grow Your Business
                                                                                                         criteria to accommodate a wide range of
                                                                                                         financing needs.
                                                                                                             The business loans that SBA guarantees
                                                                                                         do not come from the agency, but rather
                                                                                                         from banks and other approved lenders.
                                                                                                         The loans are funded by these
                                                                                                         organizations and they make the decisions
                                                                                                         to approve or not approve the applicants’
                                                                                                             The SBA guaranty reduces the lender’s
                                                                                                         risk of borrower non-payment. If the
                                                                                                         borrower defaults, the lender can request
                                                                                                         SBA to pay the lender that percentage of the
                                                                                                         outstanding balance guaranteed by SBA.
                                                                                                         This allows the lender to recover a portion
                                                                                                         from SBA of what it lent if the borrower
                                                                                                         can’t make the payments. The borrower is
                                                                                                         still obligated for the full amount.
   T he American Recovery a nd Reinvestment Act       loan programs to see if they may be a viable
   ma y affect some SB A loan guar ant ee programs.                                                          To qualify for an SBA guaranty, a small
                                                      option. The three principal players in most
   For the la test information, see your local SBA                                                       business must meet the lender’s criteria
                                                      of these programs are — the applicant
   d ist rict office or                                                                     and the 7(a) requirements. In addition the
                                                      small business, the lender and the SBA.
                                                                                                         lender must certify that it would not
                                                      SBA guarantees a portion of the loan

                    any entrepreneurs need                                                               provide this loan under the proposed terms
                    financial resources to            (except for MicroLoans). The business              and conditions unless it can obtain an SBA
                    start or expand a small           should have its business plan prepared             guaranty. If the SBA is going to provide a
                    business themselves               before it applies for a loan. This plan            lender with a guaranty, the applicant must
                    and must combine                  should explain what resources will be              be eligible creditworthy and the loan
what they have with other sources of                  needed to accomplish the desired business          structured under conditions acceptable to
financing. These sources can include                  purpose including the cost of everything,          SBA.
family and friends, venture-capital                   the applicants’ contribution, use of loan
                                                      proceeds, collateral, and most important,
financing, and business loans.
   This section of the Small Business                 an explanation of how the business will be         PERCENTAGE OF GUARANTIES
Resource guide discusses SBA’s primary                able to repay the loan in a timely manner.         AND LOAN MAXIMUMS
business loan and equity financing                       The lender will analyze the application            The SBA only guarantees a portion of
programs. These are: the 7(a) Loan                    to see if it meets the lender’s criteria as well   any particular loan so each loan will also
Program, the Certified Development                    as SBA’s requirements. SBA will look to the        have an unguaranteed portion giving the
Company or 504 Loan Program, the                      lender to do much, if not all, of the analysis     lender a certain amount of exposure and
MicroLoan Program and the Small                       before it provides its guaranty on the             risk on each loan. The percentage SBA
Business Investment Company Program.                  lender’s loan or provides the microlenders         guarantees depends on either the dollar
The distinguishing features for these                 with funds to re-lend to the business. The         amount or the program the lender uses to
programs are the total dollar amounts that            SBA’s business loan programs provide a             obtain its guaranty. For loans of $150,000 or
can be borrowed, the type of lenders who              key source of financing for viable small           less the SBA will guaranty as much as 85
can provide these loans, the uses for the             businesses that have real potential, but           percent and for loans over $150,000 the SBA
loan proceeds, and the terms placed on the            cannot qualify for loans on their own.             can provide a guaranty of up to 75 percent.
borrower.                                                                                                (NOTE: These percentages may be
   Note: The SBA does not offer grants to             7(A) LOAN PROGRAM                                  temporarily increased up to 90 percent as
                                                                                                         part of the American Recovery and
individual business owners to start or                   The 7(a) Loan Program is the SBA’s
grow a business. The only grants the SBA                                                                 Reinvestment Act of 2009 Check with
                                                      primary business loan program. It is the
is authorized to provide are for entities to                                                             your local SBA district office for more
                                                      agency’s most used non-disaster financial
provide businesses management techni-                                                                    information.)
                                                      assistance program because of its flexibility
cal assistance to other businesses.                                                                         The maximum loan amount is $2 million
                                                      in loan structure, variety of loan proceeds
                                                                                                         and the maximum guaranty amount to any
   When you seek a business loan,                     uses, and availability. This program has
                                                                                                         one business (including affiliates) is $1.5
familiarize yourself with the SBA’s business          broad eligibility requirements and credit
                                                                                                         million. The one exception is when a

20 — Small Business Resource   ALASKA                                                                                         Visit us online:
business needs both working capital and
fixed assets to promote exporting in which
case the SBA can provide a maximum
guaranty of $1.75 million.
   Loans made under the SBAExpress
program, which is discussed subsequently,
have a 50 percent guaranty.

   The actual interest rate for a loan
guaranteed by SBA is negotiated between
the applicant and lender and subject to SBA
maximums. Both fixed and variable
interest rate structures are available. The
maximum rate is comprised of two parts, a
base rate and an allowable spread. There
are three acceptable base rates (Wall Street
Journal Prime, London Interbank One
Month Prime plus 3 percent, and an SBA
Peg Rate). Lenders are allowed to add an
                                                maturities are based on the ability to repay,     unfavorable factor is insufficient collateral,
additional spread to the base rate to arrive
                                                the purpose of the loan proceeds and the          provided all available collateral is offered.
at the final rate. For loans with maturities
                                                useful life of the assets financed. However,      What these two policies mean is that every
of less than seven years the maximum
                                                maximum loan maturities have been                 SBA loan is to be secured by all available
spread will be no more than 2.25 percent.
                                                established: 25 years for real estate; up to 10   assets (both business and personal) until
For loans with maturities of seven years or
                                                years for equipment (depending on the             the recovery value equals the loan amount
more the maximum spread will be 2.75
                                                useful life of the equipment); and generally      or until all assets have been pledged to the
percent. Loans under $50,000 and loans
                                                up to seven years for working capital.            extent that they are reasonably available, to
processed through Express procedures are
                                                Short-term loans and revolving lines of           adequately secure the loan. Personal
permitted to be higher.
                                                credit are also available through the SBA to      guaranties are required from all the
   Loans guaranteed by SBA are assessed a
                                                help small businesses meet their short-term       principal owners of the business. Liens on
guaranty fee. This fee is based on the loan’s
                                                and cyclical working capital needs.               personal assets of the principals may be
maturity and the dollar amount
guaranteed, not the total loan amount, and
the loan’s maturity. The guaranty fee is        STRUCTURE
generally paid by the borrower and can be           Most loans are repaid with monthly            ELIGIBILITY
included in the loan proceeds.                  payments of principal and interest. For              7(a) loan eligibility is based on four
   On any loan with a maturity of one year      fixed-rate loans the payments stay the same       different factors. The first is size, as all loan
or less, the fee is just 0.25 percent of the    whereas for variable rate loans the lender        recipients must be classified as “small” by
guaranteed portion of the loan. On loans        can re-establish the payment amount when          SBA. The basic size standards are outlined
with maturities of more than one year, the      the interest rates change or at other             below. A more in-depth listing of standards
normal guaranty fee is 2 percent of the SBA     intervals as negotiated with the borrower.        can be found at:
guaranteed portion on loans up to $150,000;     Applicants can request that the lender            services/contractingopportunities/index.html
3 percent on loans over $150,000 but not        establish the loan with interest-only             then select “Size Standards” from the
more than $700,000; and 3.5 percent on          payments during the start-up and                  “Contracting Opportunities” menu in the
loans over $700,000. There is also an           expansion phases (when eligible) to allow         right hand column.
additional fee of 0.25 percent on any           the business time to generate income before
guaranteed portion over $1 million. * All       it starts making full loan payments. There        SBA Size Standards:
references to the prime rate refer to the       are no balloon payments or call provisions          • Manufacturing from 500 to no more than
lowest prime rate as published in the Wall      allowed on any 7(a) loan. The lender may              1,500 employees
                                                not charge a prepayment penalty if the loan         • Wholesaling — No more than 100
Street Journal on the day the application                                                             employees
is received by the SBA.                         is paid off before maturity, but the SBA will
                                                                                                    • Services from $4.5 million to no more
   (Note: These fees will be temporarily        charge the borrower a prepayment fee if the           than $33.5 million in average annual
lowered for some loans as part of the           loan has a maturity of 15 or more years and           receipts
American Recovery and Reinvestment              is pre-paid during the first three years.           • Retailing from $7 million to no more than
Act.)                                                                                                 $29.5 million
                                                                                                    • General construction from $7 million to
                                                COLLATERAL                                            no more than $33.5 million
7(A) LOAN MATURITIES                               The SBA expects every loan to be fully           • Agriculture from $750,000 to no more
   SBA loan programs are generally              secured, but, the SBA will not decline a              than $17.5 million in average annual
intended to encourage longer term small                                                               receipts
                                                request to guaranty a loan if the only
business financing, but actual loan

Visit us online:                                                                                ALASKA Small Business Resource —   21
                                                                                                 • Aging of accounts receivable and
                                                                                                   payable (existing businesses).
                                                                                                 • Projected opening-day balance sheet
                                                                                                   (new businesses).
                                                                                                 • Lease details.
                                                                                                 • Amount of investment in the business by
                                                                                                   the owner(s).
                                                                                                 • Projections of income, expenses and cash
                                                                                                   flow as well as the assumptions.
                                                                                                 • Personal financial statements on the
                                                                                                   principal owners.
                                                                                                 • Resume(s) of the principal owners and

                                                                                               HOW THE 7(A) PROGRAM
                                                                                                  Applicants submit their loan application
                                                                                               to a lender for the initial review. The lender
Nature of Business                              Miscellaneous Factors                          will generally review the credit merits of
                                                                                               the request before deciding if they will
   The second eligibility factor is based on       The fourth factor involves a variety of
                                                                                               make the loan themselves or if they will
the nature of the business and the process      requirements such as SBA’s credit
                                                                                               need an SBA guaranty. If a guaranty is
by which it generates income or the             elsewhere test and utilization of personal
                                                                                               needed, the lender will also review
customers it serves. The SBA has general        assets requirements where the business and
                                                                                               eligibility, and the applicant should be
prohibitions against providing financial        its principal owners must use their own
                                                                                               prepared to complete some additional
assistance to businesses involved in such       resources before getting a loan guaranteed
                                                                                               documents before the lender sends its
activities as lending, speculating, passive     by SBA. It also includes SBA’s anti-           request for guaranty to the SBA.
investment, pyramid sales, loan packaging,      discrimination rules and prohibitions on          There are five different ways a lender can
presenting live performances of a prurient      lending to agricultural enterprises because    apply for a 7(a) guaranty from SBA. The
sexual nature, businesses involved in           there are other agencies of the federal        main differences between these methods
gambling and any illegal activity.              government with programs to fund such          are related to the documentation which the
   The SBA will also not support non-profit     businesses.                                    lender provides, the amount of review
businesses, private clubs that limit               Generally, SBA loans must meet the          which SBA conducts, the amount of the
membership on a basis other than capacity,      following:                                     loan and the lender responsibilities in case
businesses that promote a religion,               • Every loan must be for a sound business    the loan defaults and the business’ assets
businesses owned by individuals                     purpose;
                                                                                               must be liquidated. The five methods are:
                                                  • There must be sufficient invested equity
incarcerated or on probation or parole,                                                          •   Standard 7(a) Guaranty participants,
                                                    in the business so it can operate on a
municipalities, and situations where the                                                         •   Certified Lender Program participants
                                                    sound financial basis;
business or its owners previously failed to                                                      •   Preferred Lender Program participants
                                                  • There must be a potential for long-term
                                                                                                 •   SBA Express, and Community Express
repay a federal loan or federally assisted          success;
financing.                                        • The owners must be of good character
                                                    and reputation; and                           For the Standard, Certified and Preferred
                                                  • All loans must be so sound as to           methods, the applicant fills out SBA Form
Use of Proceeds
                                                    reasonably assure repayment.               4, and the lender completes SBA Form 4-1.
  The third eligibility factor is usage of
                                                  For SBA’s eligibility requirements check:    When requests for guarantees are
proceeds. 7(a) proceeds can be used to:
                                       then select       processed using Express methods, the
purchase machinery, equipment, fixtures,
                                                “Loan Eligibility” from the “Financial         applicant uses more of the regular forms of
supplies, leasehold improvements, as well
                                                Assistance” list along the bottom.             the lender and just has a few federal forms
as land and/or buildings that will be
                                                                                               to complete. When SBA receives a request
occupied by the business borrower.
                                                                                               that is processed through Standard or CLP
Proceeds can also be used to:                   WHAT TO TAKE TO THE                            procedures, it either reanalyzes or reviews
  • Expand or renovate facilities;
  • Finance receivables and augment
                                                LENDER                                         the lender’s eligibility and credit analys9s
    working capital;                              Documentation requirements may vary;         before deciding to approve or reject. For
  • Finance seasonal lines of credit;           contact your lender for the information you    requests     processed      through     PLP,
  • Construct commercial buildings; and         must supply.                                   Community Express and SBA Express
  • Refinance existing debt under certain       Common requirements include the                procedures, lenders are permitted to make
    conditions.                                                                                SBA-guaranteed loans without SBA’s credit
   7(a) loan proceeds cannot be used (except      • Purpose of the loan.                       approval of the borrower.
for compensation for services rendered) for       • History of the business.                      In guaranteeing the loan, the SBA assures
floor plan financing or to have funds for the     • Financial statements for three years       the lender that, in the event the borrower
purpose of making investments. They also            (existing businesses).
                                                                                               does not repay the loan, the government
cannot be used to provide perks to an             • Schedule of term debts (existing
                                                    businesses).                               will reimburse the lending institution for a
owner of the business.                                                                         portion of its loss. By providing this

22 — Small Business Resource   ALASKA                                                                                Visit us online:
guaranty, the SBA is able to help tens of           • Adequate equity invested in the business.     ACTIVE SBAEXPRESS LENDERS
thousands of small businesses every year            • Sufficient collateral to secure the loan or   IN ALASKA:
get financing they might not otherwise                all available collateral if the loan cannot
                                                      be fully secured.                             Alaska Pacific Bank
obtain.                                                                                                Leslie Dahl, Senior Vice President/Chief
   After SBA approval, the lender is notified                                                          Lending Officer
that its loan has been guaranteed. The            SBAEXPRESS                                           2094 Jordan Ave.
lender then will work with the applicant to          SBAExpress is available to lenders as a           Juneau, AK 99801
                                                                                                       907-790-5144 or 800-478-3050
make sure the terms and conditions are met        way to obtain a guaranty on smaller loans
before closing the loan, disbursing the           up to $350,000. The program authorizes
funds, and assuming responsibility for            selected experienced lenders to use mostly        Capital One, N.A.
collection and general servicing. The             their own forms, analysis and procedures             Susan E. Streich, Director of Government
                                                  to process, service and liquidate SBA-               Relations and Partnerships
borrower makes monthly loan payments
                                                                                                       Small Business Solutions
directly to the lender. As with any loan, the     guaranteed loans. The SBA guarantees up              15000 Capital One Dr., Attn: 12071-0210
borrower is responsible for repaying the          to 50 percent of an SBAExpress loan. Loans           Richmond, VA 23238
full amount of the loan in a timely manner.       under $25,000 do not require collateral.             804-314-6472 or 571-222-7309
                                                  Like most 7(a) loans, maturities are usually
What the SBA Looks for:                           five to seven years for working capital and
                                                                                                    Capital One Bank, N.A.
   • Ability to repay the loan on time from the   up to 25 years for real estate or equipment.         Susan E. Streich, Director of Government
     projected operating cash flow.               Revolving lines of credit are allowed for a          Relations and Partnerships
   • Owners and operators who are of good         maximum of seven years. For a list of                Small Business Solutions
     character.                                                                                        15000 Capital One Dr., Attn: 12071-0210
                                                  lenders in your area, contact your local SBA
   • Feasible business plan.                                                                           Richmond, VA 23238
   • Management expertise and commitment
                                                  office available at:
                                         or             804-314-6472 or 571-222-7309
     necessary for success.                                                                  
   • Sufficient funds, including the SBA          contact:
     guaranteed loan, to operate the business                                                       KeyBank of Alaska
     on a sound financial basis (for new                                                               Lynn Klassert, Senior Relationship Manager
     businesses, this includes the resources to                                                        101 W Benson Blvd., Ste. 401
     meet start-up expenses and the initial                                                            P.O. Box 100420 (Mailing Address)
     operating phase).                                                                                 Anchorage, AK 99510-0420

Visit us online:                                                                                 ALASKA Small Business Resource —   23
                                                                                                  Borrego Springs Bank, N.A.
                                                                                                      Frederick Crispen, Executive Vice President
                                                                                                      Community Express Lending
                                                                                                      12121 Panama City Beach Pkwy.
                                                                                                      Panama City Beach, FL 32407
                                                                                                      850-230-0454 or 866-717-7718

                                                                                                  SPECIAL PURPOSE 7(A) LOAN
                                                                                                     The 7(a) program is the most flexible of
                                                                                                  SBA’s lending programs. The agency has
                                                                                                  created several variations to the basic 7(a)
                                                                                                  program to address the particular financing
                                                                                                  need of certain small businesses. These
                                                                                                  special purpose programs are not
                                                                                                  necessarily for all businesses but may be
                                                                                                  very applicable to some small businesses.
Wells Fargo Bank, N.A.                           office will have a listing of Patriot Express    They are generally governed by the same
    Jennifer Stinger, Business Relationship      lenders in your area. More information is        rules, regulations, fees, interest rates, etc. as
    Manager                                      at:           the regular 7(a) loan guaranty. Lenders can
    1351 E. Huffman Rd., Ste. 201                                                                 advise you of any variations.
    Anchorage, AK 99515
    907-348-5365                                 ACTIVE PATRIOT EXPRESS LENDERS                           IN ALASKA:                                       CAPLines
                                                                                                     The CAPLines program is designed to
                                                 Alaska Pacific Bank                              help small businesses meet their short-term
PATRIOT EXPRESS                                     Leslie Dahl, Senior Vice President/Chief
                                                    Lending Officer
                                                                                                  and cyclical working capital needs. There
  The Patriot Express pilot loan initiative is      2094 Jordan Ave.                              are five loan programs under the CAPLines
for veterans and members of the military            Juneau, AK 99801                              umbrella. The programs can be used to
community wanting to establish or expand            907-790-5144 or 800-478-3050                  finance seasonal working capital needs;
a small business. Eligible military                            finance the direct costs of performing
                                                                                                  certain construction, service and supply
community members include:
                                                                                                  contracts; finance the direct cost associated
  • Veterans;
  • Service-disabled veterans;
                                                 COMMUNITYEXPRESS PILOT                           with      commercial      and     residential
  • Active-duty servicemembers eligible for      LOAN PROGRAM                                     construction; finance operating capital by
                                                                                                  obtaining advances against existing
    the military’s Transition Assistance
                                                    The CommunityExpress Pilot Loan               inventory and accounts receivable; and
  • Reservists and National Guard members;
                                                 Program provides streamlined business            consolidate short-term debt. SBA provides
  • Current spouses of any of the above,         financing and management and technical           up to an 85 percent guarantee. There are
    including a servicemember;                   assistance to small businesses located in        five distinct programs under the CAPLine
  • The widowed spouse of a servicemember        distressed or underserved markets. The           umbrella:
    or veteran who died during service or of     CommunityExpress program is offered                 • The Contract Loan Program is used to
    a service-connected disability.              through hundreds of selected SBA lenders              finance material and labor needs for a
   The Patriot Express loan is offered by                                                              specific contract or contracts. Proceeds
                                                 throughout       the     nation.     Under            can be disbursed before the work begins.
SBA’s widest network of lenders                  CommunityExpress, approved lenders                    If used for one contract, it is generally
nationwide and features our fastest              may use streamlined and expedited loan                not revolving; if used for more than one
turnaround time for loan approvals. Loans        review and approval procedures to process             contract at a time, it can be revolving.
are available up to $500,000 and qualify for     SBA-guaranteed loans. These lenders may               The loan maturity is usually based on
SBA’s maximum guaranty of 85 percent for         thus use, to the maximum extent possible,             the length of the contract, but no more
                                                                                                       than five years. Contract payment must
loans of $150,000 or less and 75 percent for     their own loan analysis, loan procedures,             be sent directly to the lender.
loans over $150,000 up to $500,000. For          and loan documentation to process SBA               • The Seasonal Line of Credit Program
loans above $350,000, lenders are required       loans to $250,000. However, borrowers                 is used to support buildup of inventory,
to take all available collateral.                must receive technical assistance to qualify          accounts receivable or labor and
   The Patriot Express loan can be used for      for this program.                                     materials above normal usage for
                                                                                                       seasonal inventory. The business must
most business purposes, including start-up,                                                            have been in business for a period of 12
                                                 ACTIVE COMMUNITY EXPRESS LENDERS
expansion, equipment purchases, working          IN ALASKA:                                            months and must have a definite
capital, inventory or business-occupied                                                                established seasonal pattern. The loan
real-estate purchases.                           Alaska Pacific Bank                                   may be used over again after a “clean-
                                                                                                       up” period of 30 days to finance activity
   Patriot Express loans feature SBA’s              Leslie Dahl, Senior President/Chief Lending
                                                    Officer                                            for a new season. These also may have a
lowest interest rates for business loans,                                                              maturity of up to five years. The
generally 2.25 percent to 4.75 percent over         2094 Jordan Ave.
                                                                                                       business may not have another seasonal
                                                    Juneau, AK 99801
prime depending upon the size and                                                                      line of credit outstanding but may have
                                                    907-790-5144 or 800-478-3050
maturity of the loan. Your local SBA district                                                          other lines for non-seasonal working
                                                                                                       capital needs.

24 — Small Business Resource   ALASKA                                                                                     Visit us online:
    • The Builders Line Program provides
      financing for small contractors or             EXPORT WORKING CAPITAL                        process. The guaranty fee the SBA charges
                                                                                                   is 0.25 percent of the guaranteed amount of
      developers to construct or rehabilitate
      residential or commercial property. Loan
                                                     PROGRAM                                       the loan for the initial 12 months. The
                                                        The SBA’s Export Working Capital           borrower negotiates the interest rate and all
      maturity is generally three years but can
                                                     Program assists lenders in meeting the        other fees with the lender. The program
      be extended up to five years if necessary
      to facilitate sale of the property. Proceeds   needs of exporters seeking short-term         offers flexible terms, low fees and a quick
      are used solely for direct expenses of         export working capital. This program          processing time. For information, see
      acquisition, immediate construction            enables U.S. exporters to obtain loans to
      and/or significant rehabilitation of the       fund their direct export costs. The EWCP      aloantopics/SpecialPurposeLoans/ewcp/index
      residential or commercial structures. The      supports single transactions or revolving     .html
      purchase of the land can be included if it     lines. The maximum dollar amount of an        Eligibility of Exporter
      does not exceed 20 percent of the loan                                                         You must have an operating history of at
                                                     export line of credit under this program is
      proceeds. Up to 5 percent of the
                                                     $2 million. SBA guarantees up to 90% of a     least one year – not necessarily in
      proceeds can be used for physical
      improvements that benefit the property.        loan amount or $1.5 million, whichever is     exporting. The SBA may waive this
    • The Small Asset-Based Line is a                less. Loan maturities are generally for a     requirement if you have sufficient export
      revolving line of credit (up to $200,000)      term of 12 months. The guaranty can be        trade experience or other managerial
      that provides short term working               reissued for an additional 12 months          experience.
      capital. These lines are generally used        through an abbreviated application
      by businesses that provide credit to their
      customers. Disbursements are based on
      the size of a borrower’s accounts
      receivable and/or inventory. Repayment
      comes from the collection of accounts
      receivable or sale of inventory. It does
      require      periodic      servicing
      monitoring of the collateral for which
      the lender can charge up to two percent
                                               and    BUSINESS DIRECTORY
      annually to the borrower.
    • The Standard Asset-Based Line is
      similar to the Small Asset-Based Line,
      but for loan amounts over $200,000. It
      does require stricter servicing and
      monitoring and the lender may pass
      these costs along to the borrower.

   The SBA has help for existing small
businesses wanting to export goods and

   U.S. Export Assistance Centers, a
partnership between SBA, U.S. Department
of Commerce staff and the Export-Import
Bank of the U.S. in a single location,
provide trade promotion and export-
finance assistance for small businesses. The
USEACs also work closely with other
federal, state and local international trade
organizations. To find the nearest USEAC,
go    to:
sbaprograms/ internationaltrade/useac/index.
Pru Balatero
     Regional Manager,
     International Trade Programs
     U.S. Export Assistance Center
     2601 4th Ave., Ste. 320
     Seattle, WA 98121
     206-553-0051 ext. 228
     206-553-7253 Fax
                                                     TO ADVERTISE PLEASE CALL 1.800.274.2812

Visit us online:                                                                                ALASKA Small Business Resource —   25
Eligible Buyers                                                                                     How to Apply
   The foreign buyer must be a                                                                        A small business exporter seeking a co-
creditworthy entity located in an acceptable                                                        guaranteed loan must apply to a lender
foreign country, to both the lender and                                                             that is a participant in SBA’s 7(a) Loan
SBA.                                                                                                Guaranty Program. PLP and SBAExpress
                                                                                                    processing are not permitted. The lender
Use of EWCP Proceeds:                                                                               must submit a completed Joint Application
  • To acquire inventory for export or to be                                                        for Working Capital Guarantee and loan
    used to manufacture goods for export.
  • To pay the manufacturing costs of goods
                                                                                                    package to SBA. SBA evaluates and
    for export.                                                                                     processes the application in accordance
  • To purchase goods or services for export.                                                       with SBA rules for its Export Working
  • To support standby letters of credit                                                            Capital Program.
    related to export transactions.
  • For pre-shipment working capital
    directly related to export orders.                                                              INTERNATIONAL TRADE LOAN
  • For post-shipment foreign accounts
    receivable financing.
                                                                                                       The program helps small businesses
Ineligible Use of Proceeds                                                                          engaged or preparing to engage in
  • To support the applicant’s domestic sales.                                                      international trade as well as small
  • To acquire fixed assets or capital goods                                                        businesses      adversely     affected    by
    for the applicant’s business.                                                                   competition from imports. This program
  • To support a sale where the exporter is                                                         allows for an increased maximum dollar
    not taking title to the goods.
                                                                                                    amount of SBA guaranty outstanding to
  • To acquire, equip, or rent commercial
    space overseas.                                                                                 any one business (and affiliates) from $1.5
  • To serve as a warranty letter of credit.                                                        million to $1.75 million. In order to reach
                                                                                                    the $1.75 million SBA guaranty ceiling, the
Collateral Requirements                                                                             borrower must have an international trade
  • Collateral for the manufacturing sector                                                         loan as well an SBA working capital loan or
    typically consists of a first lien on all
                                                                                                    line of credit. The international trade loan
    export-related inventory and export
    related accounts receivable.
                                                                                                    provides an SBA guarantee up to $1.5
  • Collateral for the service sector typically                                                     million of a term loan used for the
    consists of assignment of proceeds of         guaranteed by them. The borrower                  acquisition, construction, renovation,
    export-related contracts or purchase          negotiates the interest rate and all other fees   modernization, improvement or expansion
    orders and a first lien on export-related                                                       of long-term fixed assets or the refinancing
    accounts receivable.
                                                  with the lender.
                                                                                                    of an existing loan used for these same
  • Other collateral may be required.                                                               purposes. In addition a borrower may
                                                  Eligibility of Exporter
                                                    The same as for the SBA EWCP Program.           have a separate working capital loan (term
How to Apply                                                                                        or line of credit) with a maximum SBA
   A small business exporter seeking a                                                              guaranty of $1.25 million. When combined,
guaranteed EWCP loan must apply to a              Eligible Buyers
                                                    The foreign buyer must be a                     the maximum SBA guaranty outstanding
lender.                                                                                             to any one business is $1.75 million. The
                                                  creditworthy entity located in an acceptable
                                                  country in conformity with the Ex-Im              SBA guaranty fee and interest rates are the
SBA Ex-Im Bank Co-Guarantee                                                                         same as for any standard 7(a) loans.
   This is designed to provide small              Bank’s Country Limitation Schedule.
business exporters the ability to obtain                                                            Eligibility of Exporter
larger export working capital loans through       Use of Proceeds                                     • Applicants must meet the same eligibility
the Export Working Capital Program than             Same as the SBA EWCP.                               requirements for a 7(a) loan.
SBA could support alone. This program                                                                 • Applicant must establish the loan will
enables U.S. exporters to obtain loans that
                                                  Ineligible Use of Proceeds                            significantly expand or develop an export
                                                    • Goods or services with less than 50               market, or the applicant has been
facilitate the export of goods or services.           percent U.S. content.                             adversely affected by import competition,
Under this program, the total export                • To support the export of any Defense              and, in addition the applicant must show
working capital line, with a 90 percent               Articles or Defense Services.                     that upgrading equipment or facilities
guarantee, cannot exceed $2 million. Loan           • To support the applicant’s domestic sales.        will improve its competitive position.
maturities are generally for a term of 12           • To acquire fixed assets or capital goods        • If eligibility is based on entering or
                                                      for the applicant’s business.                     expanding export sales, the applicant
months. At the end of the 12-month
                                                    • To acquire, equip, or rent commercial             must submit a one or two page
maturity, a borrower may reapply for a                space overseas.                                   international business plan, including
new guarantee. The SBA guarantee fee is             • To serve as a Warranty Letter of Credit.          sufficient information to reasonably
0.25 percent of the guaranteed amount of                                                                support the likelihood of expanded
the loan for the initial 12 months. The           Collateral Requirements                               export sales.
guarantee fee that Ex-Im Bank charges is            Same as the SBA EWCP.
0.25 percent on the loan amount that is

26 — Small Business Resource   ALASKA                                                                                     Visit us online:
Use of Proceeds                                       • Provide revolving lines of credit for
                                                                                                     CERTIFIED DEVELOPMENT
   • For facilities or equipment, including             export purposes, the term of which must
     purchasing land and building(s);                   not exceed seven years. In some
                                                        instances, as a normal course of business,
                                                                                                     COMPANY LOAN PROGRAM
     building new facilities; renovating,
     improving, or expanding existing                   the borrower may use portions of             (504 LOANS)
     facilities; purchasing or reconditioning           revolving lines of credit for domestic          The 504 Loan Program is an economic
     machinery, equipment and fixtures; and             purposes, but no less than 70 percent of
                                                                                                     development program that supports
     making other improvements that will be             the revolver to be used for export related
                                                                                                     American small business growth and helps
     used within the United States for
                                                      • Provide term loans and other financing to    communities through business expansion
     producing goods or services.
                                                        enable small business concerns, including    and job creation. This SBA program
                                                        small business export trading companies      provides long-term, fixed-rate, subordinate
Collateral Requirements - Collateral                    to develop foreign markets; and              mortgage financing for acquisition and/or
requirements are the same as for regular              • Acquire, construct, renovate, modernize,     renovation of capital assets including land,
7(a) loans.                                             improve or expand production facilities      buildings and equipment. Most for-profit
  How to Apply - A small business                       or equipment to be used in the U.S. in the   small businesses are eligible for this
exporter seeking a guaranteed loan must                 production of goods or services to be
                                                                                                     program. The types of businesses excluded
apply to an SBA participating lender. Call              exported from the U.S.
                                                                                                     from 7(a) loans (listed previously) are also
your local SBA District Office for a list of                                                         excluded from the 504 loan program.
participating lenders.                              Ineligible Use of Proceeds
                                                                                                        Loans are provided through Certified
  *The International Trade Loan is                     Proceeds may not be used to finance
                                                                                                     Development Companies. CDCs work
currently being reviewed for modification.          overseas operations, other than those
                                                                                                     with banks and other lenders to make loans
Please check with your local SBA District           strictly associated with the marketing           in first position on reasonable terms,
Office or U.S. Export Assistance Center for         and/or distribution of products/services         helping lenders retain growing customers
the latest information on this loan                 exported from the U.S.                           and provide Community Redevelopment
program.                                                                                             Act credit.
                                                    How to Apply                                        The SBA 504 loan is distinguished from
                                                       The application process is the same for       the SBA 7(a) loan program in these ways:
EXPORT EXPRESS*                                     the SBAExpress, except the applicant must        The maximum debenture, or long-term
   The Export Express program is designed           demonstrate that loan proceeds will enable       loan, is:
to help SBA meet the export financing               it to enter a new export market or expand          • $1.5 million for businesses that create a
needs of small businesses. It is a                  an existing export market. The applicant             certain number of jobs or improve the
subprogram of SBAExpress and is therefore           must submit to the lender a plan that                economy of the locality;
subject to the same loan processing,                includes projected export sales for the            • $2 million for businesses that meet a
                                                                                                         specific public policy goal, including
making, closing, servicing, and liquidation         upcoming year as well as the dollar volume
                                                                                                         veterans; and
requirements as well as the same maturity           of export sales for the previous year.             • $4 million for manufacturers.
terms, interest rates, and applicable fees as          *Terms and conditions of the Export                Recent additions to the program allow
for other SBA loans except as noted below.          Express, as noted above, are being               $4 million for each project that reduces the
The total Export Express loan cannot                evaluated for modification to include            borrower’s energy consumption by at least
exceed $250,000. SBA guarantees 85                  increased lending limit and transparency         10 percent; and $4 million for each project
percent for loans of $150,000 and under and         of processing.                                   that generates renewable energy fuels, such
75 percent for loans over $150,000 to                                                                as biodiesel or ethanol production. Projects
                                                                                                     eligible for up to $4 million under one of
$250,000. SBA allows participating lenders
to make their own credit decisions. SBA
                                                    COMMUNITY ADJUSTMENT                             these two requirements do not have to meet
provides a quick processing time, less than         AND INVESTMENT PROGRAM                           the job creation or retention requirement, so
                                                                                                     long as the CDC portfolio average is at least
36 hours.                                              The Community Adjustment &
                                                    Investment Program helps communities               • Eligible project costs are limited to long-
Eligible Buyers – The foreign buyer must            that suffered job losses due to changing             term, fixed assets such as land and
be a creditworthy entity located in an              trade patterns following the North                   building (occupied by the borrower) and
acceptable country.                                 American Free Trade Agreement. The                   substantial machinery and equipment.
                                                    North American Development Bank has                  Working capital is not an eligible use of
Use of Proceeds                                     partnered with the SBA and the U.S.                  proceeds.
   • Finance standby letters of credit used for                                                        • Most borrowers are required to make an
                                                    Departments of Agriculture and the                   injection (borrower contribution) of just
     either bid or performance bonds;
   • Finance export development activities          Treasury to make credit available to                 10 percent which allows the business to
     such as export marketing and                   businesses in affected communities to help           conserve valuable operating capital. A
     promotional activities, participation in       create or retain jobs.                               further injection of 5 percent is needed if
     foreign trade shows, translation of            SBA’s non-7(a) Loan Programs                         the business is a start-up or new (less
     product literature for foreign markets,           In addition to the 7(a) Loan Program SBA          than 2 years old) and a further injection of
     and other activities designed to initiate or                                                        5 percent is also required if the primary
                                                    has four other non-disaster assistance
     expand the applicant’s export of its                                                                collateral will be a single purpose
     products/services from the U.S.;               programs which can help small businesses             building.
   • Provide transaction-specific financing for     gain access to capital and bonding.                • Two-tiered project financing: a lender
     overseas orders;                                                                                    finances approximately 50 percent of the
                                                                                                         project cost and receives a first lien on the

Visit us online:                                                                                   ALASKA Small Business Resource —   27
       project assets (but no SBA guaranty); A       in turn, make the loans directly to              would otherwise be unable to obtain
       CDC (backed by a 100% SBA-guaranteed          entrepreneurs,    including     veterans.        bonding. The program is aimed at small
       debenture) finances up to 40% of the          Proceeds can be used for typical business        businesses that lack the combination of
       project costs secured with a junior lien.
       The borrower provides the balance of the
                                                     purposes such as working capital,                working capital and performance track
       project costs.                                machinery and equipment, inventory and           record necessary to secure bonding on a
  •    Fixed interest rate on SBA loan. SBA          leasehold improvements. Interest rates are       reasonable     basis     through      regular
       guarantees the debenture 100 percent.         negotiated between the borrower and the          commercial channels.
       Debentures are sold in pools monthly to       intermediary.                                       Through this program, the SBA
       private investors. This low, fixed rate is       For   more    information,     go    to       guarantees bid, payment, performance and
       then passed on to the borrower and
       establishes the basis for the loan rate. A
                                           , then choose “SBA           necessary ancillary bonds issued by surety
       recent history of debenture rates may be      Loans” from the links in the right-hand          companies for individual contracts of up to
       found at                       column. From there, click on “Micro              $2 million ($5 million under the American
  •    All project-related costs can be financed,    Loans.”                                          Recovery and Reinvestment Act) on behalf
       including acquisition (land and building,                                                      of eligible small construction, service, and
       land and construction of building,
       renovations, machinery and equipment)         SMALL BUSINESS                                   supply contractors. The SBA reimburses
                                                                                                      sureties a predetermined percentage of
       and soft costs, such as title insurance and
       appraisals. Some closing costs may be
                                                     INVESTMENT COMPANY                               losses sustained if a contractor breaches the

       Collateral is typically a subordinate lien
                                                     PROGRAM                                          terms of the contract.
                                                                                                         The SBA has two program options
       on the assets financed; allows other assets
                                                        There are a variety of alternatives to bank
                                                                                                      available, the Prior Approval Program
       to be free of liens and available to secure   financing for small businesses, especially
                                                                                                      (Plan A) and the Preferred Surety Bond
       other needed financing.                       business start-ups. The Small Business
                                                                                                      Program (Plan B). In the Prior Approval
  •    Long-term real estate loans are up to 20-     Investment Company Program fills the gap
       year term, heavy equipment 10 or 20-year
                                                                                                      Program, SBA guarantees 90 percent of a
                                                     between the availability of venture capital
       term and are self-amortizing.                                                                  surety’s paid losses and expenses on
                                                     and the needs of small businesses in start-
Businesses that receive 504 loans are:                                                                bonded contracts up to $100,000, and on
                                                     up and growth situations. Licensed and
  • Small — net worth under $8.5 million, net                                                         bonds for socially and economically
                                                     regulated by the SBA, SBICs are privately
    profit after taxes under $3 million, or                                                           disadvantaged and HUBZone contractors
    meet other SBA size standards.                   owned and managed investment funds
                                                                                                      and veterans and service-disabled veterans.
  • Organized for-profit.                            that make capital available to qualifying
                                                                                                      All other bonds guaranteed in the Plan A
  • Most types of business — retail, service,        U.S. small businesses through investments
                                                                                                      Program receive an 80 percent guarantee.
    wholesale or manufacturing.                      or loans. They use their own funds plus
                                                                                                      Sureties must obtain SBA’s prior approval
   The SBA’s 504 certified development               funds obtained at favorable rates with SBA
                                                                                                      for each bond guarantee issued. Under the
companies serve their communities by                 guarantees. SBICs are for-profit firms
                                                                                                      PSB Program, SBA guarantees 70 percent,
financing business expansion needs. Their            whose incentive is to share in the success of
                                                                                                      but sureties may issue, monitor and service
professional staffs works directly with              a small business. In addition to equity and
                                                                                                      bonds without SBA’s prior approval.
borrowers to tailor a financing package that         debt     investments,       SBICs     provide
                                                                                                         For more information on the Surety Bond
meets program guidelines and the credit              managerial, operational and technical
                                                                                                      Guarantee Program, visit SBA’s Web site at
capacity of the borrower’s business. For             assistance. The SBIC Program provides
information, visit,             funding for a broad range of industries and
then choose “SBA Loans” from the links in            stage of investment, in areas across the         Pippel Insurance Company
the right-hand column.            Click on           country. Some SBICs invest in a particular          Colleen Ferris
“CDC/504 Program.”                                   field or industry while others invest more          9061 East Frontage Rd.
                                                     generally. Most SBICs concentrate on a              Palmer, AK 99645
Evergreen Business Capital                           particular stage of investment such as start-       907-745-3261 or 888-524-3261 Local Toll
      Barbara Gill, Senior Loan Officer                                                                  Free
                                                     up or expansion and focus on a specific             907-745-8417 Fax
      P.O. Box 3673
      Palmer, AK 99645-3673                          geographic area. For more information visit
      800-878-6613 Toll Free, Main Office            /inv/index.html.
                                                                                                      Alaska USA Insurance Brokers, LLC
Resource Capital                                     THE SURETY BOND                                     Carol L. McGee, Jim Ferguson, Christin
      Phil Reid, Business Development Officer                                                            Hubble
      1120 Huffman Rd., Ste. 24-233                  GUARANTEE PROGRAM                                   P.O. Box 196530
      Anchorage, AK 99515                              The Surety Bond Guarantee Program is a            Anchorage, AK 99519-6530
      907-306-0575                                   public-private partnership between the              907-561-1250 • 907-561-4315 Fax                        federal government and the surety         
                                                     industry providing small businesses with
MICROLOAN PROGRAM                                    the bonding assistance necessary for them
  The Microloan Program provides small               to compete for government and private
loans ranging from under $500 to $35,000.            contracting opportunities. The guarantee
Under this program, the SBA makes funds              provides the necessary incentive for
available to nonprofit intermediaries that,          sureties to bond small businesses that

28 — Small Business Resource   ALASKA                                                                                       Visit us online:
30 — Small Business Resource   ALASKA   Visit us online:
                                               BUSINESS PREPARATION

                                   SMALL BUSINESS
                      TRAINING NETWORK
                                  How to Get Equipped With Business Intelligence

            he Small Business Training          Key Features of the SBTN:

tools and direct access to electronic
counseling and other forms of technical
            Network is an Internet-based
            training site. It provides small
            businesses with free online
            courses, workshops, learning
                                                 • Training is available anytime and
                                                   anywhere—all you need is a computer
                                                   with Internet access.

                                                 • More than 23 free online courses and
                                                   workshops available
                                                                                            • Online, interactive assessment tools are
                                                                                              featured and used to direct clients to
                                                                                              appropriate training.

                                                                                           Find the SBTN at

Visit us online:                                                                       ALASKA Small Business Resource —   31
                                         CONTRACTING OPPORTUNITIES

               OPPORTUNITIES            How to Apply for Government Contracts
    The federal government is
    t h e l a rge s t p urch a s e r o f
    goods and services in the
    world. However, small businesses
    face challenges when trying to win
    federal contracts. The SBA can help
    small businesses work through these
    challenges. Working closely with
    federal agencies and the nation’s
    leading large contractors, the SBA
    works to ensure that small
    businesses obtain a fair share of
    government         contracts    and
    subcontracts. The SBA has a number
    of programs to help small firms do
    business     with     the    federal
    For more information, visit:

CONTRACTS PROGRAM                               THE SUBCONTRACTING                           THE CERTIFICATE OF
   Through the Prime Contracts Program,         ASSISTANCE PROGRAM                           COMPETENCY PROGRAM
the SBA helps to ensure small businesses           The Subcontracting Assistance Program        The Certificate of Competency program
get fair opportunities to share federal         promotes maximum use of small                allows a small business to appeal a
government prime contracts. SBA                 businesses by the nation’s large prime       contracting officer's determination that it is
procurement center representatives work         contractors. The SBA’s commercial market     unable to fulfill the requirements of a
to expand contracting opportunities for         representatives work with large businesses   specific government contract on which it is
small businesses. PCRs review contracting       to identify and expand subcontracting        the apparent successful offeror. The SBA
strategies and actions, to identify contracts   opportunities for small businesses. CMRs     will conduct a detailed review of the firm’s
for which small businesses can compete.         conduct compliance reviews to ensure that    technical and financial capabilities to
   Visit the SBA’s Office of Government         large businesses comply with small           perform on the contract. If the business
Contracting home page at:        business subcontracting requirements.        demonstrates the ability to perform, the
for a listing of PCRs and buying                They also provide guidance to assist small   SBA issues a certificate of competency to
installations nationwide.                       businesses in identifying subcontracting     the contracting officer, requiring award of
                                                opportunities and marketing their products   that contract to the small business.
Office of Government Contracting                and services to these large contractors.
    Marichu Relativo                               CMRs also work with agencies to ensure
    Procurement Center Representative
    510 L. St., Ste. 310
                                                subcontracting with small and small,         SMALL BUSINESS
                                                disadvantaged businesses, women-owned
    Anchorage, AK 99501
                                                small businesses, HUBZone firms and
                                                                                             SIZE STANDARDS
    907-271-2297                                                                                The Small Business Act states that a                    small businesses owned by service-
                                                disabled veterans through inclusion of       small business concern is “one that is
                                                subcontracting evaluation factors and sub-   independently owned and operated and
                                                factors.                                     which is not dominant in its field of

32 — Small Business Resource   ALASKA                                                                              Visit us online:
operation.” The law also states that in
determining what constitutes a small
business, the definition will vary from
industry to industry to reflect industry
differences accurately. The SBA’s Small
Business Size Regulations (13 CFR Part 121,
implement the Small Business Act’s
mandate to the SBA.
   The SBA has also established a table of
size standards, matched to North American
Industry Classification System industries,
used to determine eligibility for SBA
programs and small business preferences
for federal government contracts.
   See more at:,
then click on “Size Standards” under the
“Contracting Opportunities” menu across
the bottom.

Size Determination
  The Size Determination Program,
administered by SBA’s six government
contracting area offices, ensures that only        provides the small business size status          preferences for award of federal contracts
small firms receive contracts and other            against each North American Industry             to small businesses located in historically
benefits reserved exclusively for small            Classification code listed in a registrant’s     underutilized business zones.
businesses. When a firm’s claim that it is         profile.                                            In general, small businesses may obtain
small is challenged, the SBA determines if             SBA maintains the Dynamic Small              HUBZone certification by employing staff
the firm, including all of its affiliates, meets   Business Search function of the CCR.             who live in a HUBZone and maintaining a
established SBA size standards. Size               Businesses profiled on the DSBS can be           “principal office” in one of these specially
determinations may also be made when               searched by NAICS codes, keywords,               designated areas.
requested in connection with other federal         location, quality certification, bonding level   SBA is responsible for:
small business programs.                           business type, ownership, SBA certification,       • Determining whether or not individual
  Additional information is available at the       and by women, minority, veteran and                  concerns are qualified HUBZone small
                                                                                                        business concerns, and therefore eligible
above “Size Standards” site.                       service-disabled veteran ownership. The
                                                                                                        to receive HUBZone contracts;
                                                   DSBS serves as a marketing tool for small          • Maintaining a list of qualified HUBZone
SMALL BUSINESS VENDOR                              businesses because the business profiles in
                                                   the DSBS include information from SBA’s
                                                                                                        small business concerns for use by
                                                                                                        acquisition agencies in awarding
DATABASE                                           files and other available databases plus             contracts under the program; and
   The SBA works with the integrated               additional business and marketing                  • Adjudicating protests and appeals of
                                                   information on individual firms.                     eligibility to receive HUBZone contracts.
acquisition community to provide a
database of vendors, including small                   To search the DSBS for small businesses,     To qualify for the program, a business
businesses. The Central Contractor                 click on:       must meet the following criteria:
                                                                                                      • It must qualify as a small business under
Registration System is the primary gateway         dspdsbs.cfm or select the “Dynamic Small             SBA size standards, corresponding to its
vendor and grantee database for the federal        Business Search” at the CCR Web site at:             primary industry classification;
government. CCR collects, stores and                                     • Its principal office must be located within
disseminates data to support agency                    Registration in the DSBS is through the          a HUBZone, which includes lands on
acquisition and grants missions. Both              CCR. For more information on CCR, or to              federally recognized Indian reservations
current and potential federal government           register, click the CCR Web site. Before             and covered by the phrase “Indian
vendors and grantees are required to               registering in CCR, go to the top of the Web       • It must be owned (at least 51 percent) by
register in CCR to receive federal contracts       page and download the handbook which                 one or more U.S. citizens, Community
or grants. Vendors are required to complete        contains data for a successful registration.         Development           Corporation,       an
a one-time registration to provide basic                                                                agricultural cooperative, an Indian tribe;
information relevant to procurement, grant
and financial transactions.
                                                   HUBZONE PROGRAM                                    • At least 35 percent of its employees must
                                                      The Historically Underutilized Business           reside in a HUBZone.
   Vendors must update or renew their
                                                   Zone Program stimulates economic                    Existing businesses that choose to move
registration at least once a year to maintain
                                                   development and creates jobs in urban and        to qualified areas are eligible. To fulfill the
an active status. The SBA provides the CCR
                                                   rural communities by providing federal           requirement that 35 percent of a HUBZone
with authoritative source information
                                                   contracting assistance to small businesses.      firm’s employees reside in a HUBZone,
regarding certifications under 8(a) Business
                                                      The HUBZone program establishes               employees must live in a primary residence
Development and HUBZone programs and

Visit us online:                                                                                  ALASKA Small Business Resource —   33
within that area for at least 180 days or be a
currently registered voter in that area.
   For additional information regarding
the HUBZone Program, please visit:

8(a) Business Development
   The SBA’s Section 8(a) Business
Development Program provides various
forms of assistance (management and
technical assistance, financial assistance,
government contracting assistance and
advocacy support) to foster the growth and
development of businesses owned and
controlled by one or more socially and           Americans. An individual who is not a            Small Disadvantaged Business
economically disadvantaged individuals.          member of one of the groups presumed to          Certifications
SBA assists these businesses, (during a          be socially disadvantaged must establish            To qualify as a small disadvantaged
nine-year tenure in the 8(a) Business            individual social disadvantage by a              business, a firm must be owned and
Development Program), to gain access to          preponderance of the evidence. Anyone            controlled by one or more individuals who
the resources necessary to develop their         may apply for 8(a) Program certification.        are      socially    and       economically
businesses and improve their ability to             For additional information regarding          disadvantaged. Congress has directed that
compete in the mainstream of the                 evidence of social disadvantage, please          individuals who are members of certain
American economy.                                                                                 ethnic groups are presumed to be
   Business    development       assistance                                                       disadvantaged. Other persons, including
includes one-to-one counseling, training                                                          women and persons of any race, can also
workshops, and other management and              Economic disadvantage:                           qualify by establishing their disadvantaged
technical guidance required to expand into          Economically disadvantaged individ-           status.
the federal government contracting arena.        uals are socially disadvantaged individuals         Firms seeking to be SDB-certified may
   The SBA enters into contracts with other      whose ability to compete in the free-            certify themselves for federal prime
federal agencies and subcontracts the            enterprise system has been impaired due to       contracts and federal subcontracts without
performance of such contracts to eligible        diminished capital and credit opportunities      submitting any application to SBA for SDB
8(a) program participants.                       as compared to others in the same or             certification.
                                                 similar line of business who are not socially       To self-represent as small disadvan-
Eligibility Criteria:                            disadvantaged.                                   taged businesses, firms should:
To participate in the 8(a) program, a                                                               1) Update their Central Contractor
business must be:                                                                                      Registration (CCR) profile, ensuring they
                                                 Net worth:                                            select they are a self-certified Small
  • a small business concern
  • owned by one or more U.S. citizens
                                                    For initial 8(a) Program certification, the        Disdavantaged Business; and
  • at least 51 percent unconditionally owned    net worth of an individual claiming                2) Update      their   company's        Online
    and controlled by one or more an             disadvantage, must be less than $250,000.             Representation       and      Certification
    individual(s) who qualify as socially and    For continued 8(a) Program eligibility after          Application - specifically, the Federal
    economically disadvantaged                   admission, net worth must be less than                Acquisition Regulation clause at 52.219-
  • established for two full years before                                                              1(b)(2), entitled “Small disadvantaged
                                                 $750,000. In determining such net worth,
    applying (or qualifying for a waiver of                                                            business concern,” and check the box
                                                 SBA will exclude the ownership interest in            indicating they are a self-certified SDB.
    the two-year rule)
                                                 the applicant business and the equity in the        Other than its list of certified 8(a) firms,
Social disadvantage:                             primary residence.                               SBA will no longer maintain a list of
   Socially disadvantaged is defined as                                                           certified SDB firms. The 8(a) Business
individuals who have been subjected to
                                                 Day-to-Day Management:                           Development Program is not affected by
                                                   • Management and daily business
racial or ethnic prejudice or cultural bias          operations must be controlled by the         this rule. Firms may continue to apply on-
because of their identity as a member of a           disadvantaged individual(s) upon whom        line for 8(a) Certification.
group without regard to their individual             eligibility is based.
capabilities. The following individuals are        • The       individual(s)  must      have      Applying Online For 8(a) Program
presumed to be socially disadvantaged:               management or technical expertise.           Certification
Black Americans, Native Americans,                 For additional information on the 8(a)         Prior to applying for the 8(a) Program, each
Hispanic Americans, Asian Pacific                Business Development Program, visit:             firm is urged to take an on-line training and
Americans and Subcontinent Asian                self-evaluation course. To get to the course,
                                                 8abd/index.html.                                 click on, then choose the

34 — Small Business Resource   ALASKA                                                                                    Visit us online:
drop-down menu “Services.” Click on
“Contracting Opportunities For Small
                                                   broadens efforts to address the needs of
                                                   clients in the 8(a) Program.
Business Owners,” then open the “SBA                   If you are an 8(a) participant, mentors      VETERAN-OWNED SMALL
Program Office” listing underneath “Local
Resources” on the right-hand column.
                                                   can provide you with technical and
                                                   management           assistance,    financial
From there, click on 8(a) Business Dev.                                                                In 1999, public law established federal
                                                   assistance in the form of equity investments
Then from the center area, click on “Apply                                                          procurement opportunities for veterans
for 8(a) Business Development Program              or loans, subcontract support, and
                                                                                                    and service-disabled veterans. In 2003, the
Certification. The first section of the online     assistance in performing prime contracts
                                                                                                    Small       Business    Act    established
course explains the 8(a) Program in detail,        through joint-venture arrangements with
                                                                                                    procurement vehicles for small businesses
ending in an eligibility self-assessment test.     8(a) businesses.
                                                                                                    owned and controlled by service-disabled
The test consists of a series of simple yes or         For     more       information,     visit:
no questions that evaluate the degree to                                                            veterans.
which your firm meets the basic                                                                        Contracting officers may award a sole-
qualifications for the 8(a) Program. If you                                                         source or set-aside contract to a small
meet the basic eligibility criteria, you will                                                       business owned by a service-disabled
be allowed to apply immediately for the            MANAGEMENT AND                                   veteran if:
8(a) Program via the electronic on-line
system. If key eligibility criteria are not met,
                                                   TECHNICAL ASSISTANCE                               • The business is a responsible contractor
                                                                                                        able to perform the contract, and the
you will be directed to the SBA resource              SBA’s Section 7(j) Management and                 contracting officer does not reasonably
deemed most appropriate to help you at             Technical Assistance Program authorizes              expect two or more small businesses
this time. If you would still prefer at this       the SBA to enter into grants, cooperative            owned and controlled by service-
time to apply using the electronic system,         agreements and contracts with public or              disabled veterans will submit offers.
please send an e-mail to                                                                • The anticipated award price of the
                                                   private organizations to pay all or part of          contract (including options) won’t exceed
for further guidance and assistance. The           the cost of technical or management                  $5.5 million in case of a contract
average processing time for an electronic          assistance for individuals or concerns               opportunity assigned a North American
application is ninety days.
                                                   eligible for assistance under sections: 7(a)         Industry Classification System code for
                                                   (11), 7(j) (10), or 8(a) of the Small Business       manufacturing; or
Paper Applications for 8(a) BD                                                                        • $3.5 million in the case of any other
                                                   Act. Specifically, the following are eligible
Program Certification                              to receive management and technical
                                                                                                        contract opportunity;
 For a paper application, simply send a                                                               • In the estimation of the contracting
                                                   assistance including businesses which                officer, the contract award can be made at
written request to:
                                                   qualify as small under 13/CFR part 121 of            a fair and reasonable price.
U.S. Small Business Administration                 this title: concerns located in urban or rural        Additionally, a contracting officer may
     Associate Administrator for Business          areas with high proportions of                   set aside contracts for competition
     Development                                   unemployed or low-income individuals, or         restricted to small business concerns
     Office of Business Development                which are owned by such low-income               owned and controlled by service-disabled
     409 Third St., S.W., 8th Fl.                  individuals; and businesses eligible to          veterans if the contracting officer
     Washington, DC 20416                          receive 8(a) contracts.                          reasonably expects two or more small
   A paper application will be forwarded to           The types of assistance available to          businesses owned and controlled by
you. Please complete the paper application         eligible      individuals      through     the   service-disabled veterans will submit offers
and return it to the above address. Data in        Management and Technical Assistance              and that the award can be made at a fair
your application will be retyped in the            Program include counseling and training in       market price.
electronic system, printed out, and sent           the areas of:                                       Veterans and service-disabled veterans
back to you for verification. If any errors are      •   Finance                                    may participate in all SBA procurement
found, you must return the application to            •   Management
                                                                                                    programs. To determine your eligibility,
the SBA with the corrections. They will be           •   Accounting
                                                     •   Bookkeeping                                contact your local veterans business
entered into the on-line application, and
                                                     •   Marketing and presentation analysis        development officer in your nearest SBA
another paper copy will be sent to you for
                                                     •   Advertising                                district office, visit the various program
verification. This process will continue until       •   Loan packaging                             Web sites or contact the SBA’s Office of
the application contains no errors. At that          •   Proposal bid preparation                   Veterans Business Development at
time, please sign and return the completed           •   Feasibility studies
application to the SBA for processing                •   Industry specific technical assistance
within the 90-day timeframe.                         •   The identification and development of
                                                         new business opportunities                 SMALL BUSINESS
The Mentor-Protégé Program for                        More information is at:
8(a) Participants                                 INNOVATION
   Through the SBA’s Mentor-Protégé                8abd/grantinfo/index.html.                       RESEARCH PROGRAM
Program, 8(a) Program participants can                                                                 The SBIR Program encourages small
receive in-depth business advice to assist                                                          businesses to explore their technological
them in becoming more competitive in                                                                potential by reserving a specific percentage
obtaining federal government contracts.                                                             of federal research and development funds
The SBA’s Mentor-Protégé Program                                                                    for small businesses. The program serves
encourages private-sector relationships and                                                         to fund the critical startup and

Visit us online:                                                                                 ALASKA Small Business Resource —   35
development stages for a technology and                                                                 • Small business must conduct at least 40
encourages commercialization of the                                                                       percent of the work.
technology, product or service. In turn, this                                                           • Company size cannot exceed 500
                                                                                                          employees. (No size limit for nonprofit
stimulates the U.S. economy.                                                                              research institution).

SBIR Requirements:                                                                                    The nonprofit research institution partner
   Small businesses must meet the                                                                     must also meet certain eligibility criteria:
following eligibility criteria to participate in                                                        • Be located in the United States and be one
the SBIR program.                                                                                         of the following:
  • Be 51 percent owned and controlled by                                                               • Nonprofit college or university.
    one or more individuals who are U.S.                                                                • Domestic         nonprofit        research
    citizens or permanent resident aliens in                                                              organization.
    the U.S. or be a for-profit business                                                                • Federally funded R&D center.
    concern that is at least 51 percent owned                                                           • The research institution must conduct at
    and controlled by another for-profit                                                                  least 30 percent of the work.
    business concern that is at least 51 percent
    owned and controlled by one or more                                                               Participating Agencies:
    individuals who are citizens of, or
                                                                                                        Each year the following five Federal
    permanent resident aliens in, the U.S.
  • Be organized for profit.                                                                          departments and agencies are required by
  • Principal researcher must be employed                                                             STTR to reserve a portion of their R&D
    by small business.                                                                                funds     for     award      to    small
  • Company size cannot exceed 500                                                                    business/nonprofit research institution
    employees.                                                                                        partnerships: Department of Defense;
  For more information on the SBIR                                                                    Department of Energy; Department of
Program visit                                                                Health and Human Services; National
programs/sbir/index.html.                                                                             Aeronautics and Space Administration;
                                                                                                      and National Science Foundation.
Participating Agencies:
   Each year, the following 11 federal
departments and agencies are required to                                                              TECH-NET
reserve a portion of their R&D funds for                                                                 TECH-Net is an Internet-based database
award to small business: Departments of                                                               of information containing Small Business
Agriculture;     Commerce;      Defense;                                                              Innovation Research awards and Small
Education; Energy; Health and Human                                                                   Business Technology Transfer awards.
Services;       Homeland        Security;                                                                It is a search engine and electronic
Transportation; Environmental Protection                                                              gateway of technology information and
Agency; National Aeronautics and Space                                                                resources for and about small high-tech
                                                   expense of conducting serious R&D efforts
Administration; and National Science                                                                  businesses. It is a tool for researchers,
                                                   can be beyond the means of many small
Foundation.                                                                                           scientists, state, federal and local
                                                   businesses. Conversely, nonprofit research
  For more information on the SBIR                                                                    government officials, a marketing tool for
                                                   laboratories are instrumental in developing
Program, please visit:                                                               small firms and a potential “link” to
                                                   high-tech innovations. But frequently,
/indexsbir-sttr.html.                                                                                 investment opportunities for investors and
                                                   innovation is confined to the theoretical,
                                                                                                      other sources of capital.
Technology Research and Development                not the practical. STTR combines the
                                                                                                         TECH-Net is a free service for those
Center (TREND)                                     strengths of both entities by introducing
                                                                                                      seeking small business partners, small
    430 W. 7th Ave., Ste. 110                      entrepreneurial skills to high-tech research
    Anchorage, AK 99501-3550                                                                          business contractors and subcontractors,
                                                   efforts. The technologies and products are
    907-274-7232 or 800-478-7232 Toll Free                                                            leading edge technology research, research
                                                   transferred from the laboratory to the
    907-274-9524 Fax                                                                                  partners,     (e.g.   small    businesses,                            marketplace. The small business profits
                                                                                                      universities, federal labs and non-profit
    Carolyn Pratt, Director                        from the commercialization, which, in turn,
                                                                                                      organizations), manufacturing centers and                          stimulates the U.S. economy.
                                                                                                      investment opportunities.
                                                                                                         TECH-Net is available at:
SMALL BUSINESS                                     STTR Requirements:
                                                      Small businesses must meet the
TECHNOLOGY TRANSFER                                following eligibility criteria to participate in
PROGRAM                                            the STTR Program.
                                                     • Be 51 percent owned and controlled by
   This STTR program reserves a specific               one or more individuals who are U.S.
percentage of federal R&D funding for                  citizens or permanent resident aliens in
award to small business and nonprofit                  the U.S.
research institution partners. Small                 • Be organized for profit.
                                                     • Principal researchers need not be
business has long been where innovation
                                                       employed by small business.
and innovators thrive. But the risk and

36 — Small Business Resource   ALASKA                                                                                       Visit us online:
                                                 DISASTER RECOVERY &

                             Knowing the Types of Assistance Available for Recovery
                                                                                                 available elsewhere (the ability to borrow
                                                                                                 or use their own resources to overcome the
                                                                                                    More information on all of SBA’s
                                                                                                 disaster assistance programs is at:
                                                                                                 ce/index.html. Information for military
                                                                                                 reservists called to active duty is at

                                                                                                 Disaster Preparedness
                                                                                                    For small businesses, surviving a
                                                                                                 disaster doesn’t begin with clearing the
                                                                                                 debris and returning to work.
                                                                                                    Surviving begins long before the disaster
                                                                                                 strikes, or before active-duty orders are
            he disaster program is SBA’s         result of the disaster event, is $2 million.    received – with proper planning. Your

T           largest direct loan program,         These working capital loans are intended to     planning should include insurance
            and the only SBA program for         be made to entities without credit              coverage, emergency power, protection of
            entities other than small            elsewhere, as determined by SBA, to help        company records, fire safety, medical
            businesses. SBA is responsible       pay ordinary and necessary operating            emergencies, taking care of your employees
for providing affordable, timely and             expenses that would have been payable           and continuity planning – how your
accessible    financial     assistance    to     barring the disaster event. The limit for       business will continue during and after the
                                                 physical and EIDL loans combined is $2          emergency or disaster.
homeowners, renters, businesses of all sizes
                                                 million.                                           Starting is as easy as clicking on the
and private, non-profit organizations
                                                                                                 SBA’s Disaster Preparedness Web site at:
following declared disasters. By law,
                                                 Military Reservist Economic Injury    
governmental units and agricultural
                                                    Military Reservists Economic Injury          ce/disasterpreparedness/index.html. The site
enterprises are ineligible.
                                                 Disaster Loans, a type of economic injury       includes a wealth of information on the
     The SBA is authorized by the Small
                                                 loan, are available for up to $2 million to     SBA’s disaster recovery programs for
Business Act to make two types of disaster
                                                 assist eligible small businesses meet their     homeowners and renters, and businesses of
loans:                                                                                           all sizes. There are articles on emergency
                                                 ordinary and necessary operating expenses
                                                 that they could have met, but are unable to     planning for disasters, descriptions of
Physical Disaster Loans                          meet, because an essential employee was         SBA’s programs, and links to government
   Physical Disaster Loans are the primary       “called up” to active duty in his/her role as   and industry Web sites with great planning
source of funding for permanent rebuilding       a military reservist. These loans are           information.
and replacement of uninsured or                  intended to provide only the amount of             There is also a link to,
underinsured disaster damages to                 working capital needed by a small business      the Department of Homeland Security’s
privately-owned real and/or personal             to pay its necessary obligations as they        Web site for home and business disaster
property. SBA’s physical disaster loans are      mature until operations return to normal        planning.
available to homeowners, renters,                after the essential employee is released           Small- to medium-sized businesses are
businesses of all sizes and private nonprofit    from active military duty.                      the most vulnerable in an emergency. A
organizations of all sizes. The loan limit for      For all disaster loans, SBA can only         plan can help protect your company and
personal property (for homeowners and            approve loans to applicants having a credit     enhance its potential to recover after an
renters) is $40,000 and the loan limits for      history acceptable to SBA and who also          emergency.
real estate are $200,000 for homeowners          show the ability to repay all loans. The           The      site     contains
and $2 million for businesses.                   terms of each loan are established in           downloadable publications detailing the
                                                 accordance with each borrower’s ability to      planning you’ll need to stay in business
Economic Injury Disaster Loans                   repay. The law gives SBA several powerful       after a disaster strikes. One publication, the
   Economic injury disaster loans provide        tools to make disaster loans affordable:        Ready Business Mentoring Guide – User
the necessary working capital after a            low-interest rates (around 4 percent), long-    Edition, contains worksheets, checklists,
declared disaster until normal operations        terms (up to 30 years), and refinancing of
resume. The law restricts economic injury                                                        testimonials and a sample emergency plan
                                                 prior liens (in some cases). As required by     to use for study. You can order the
disaster loans to small businesses, small
                                                 law, the interest rate for each loan is based   publication or download it free.
agricultural cooperatives and private
                                                 on SBA’s determination of whether each             Planning for a disaster is the best way of
nonprofit organizations of all sizes. The
                                                 applicant does or does not have credit          limiting its effects.
loan limit for economic injury, as a direct

Visit us online:                                                                              ALASKA Small Business Resource —   37

               WATCHING OUT FOR YOU     The SBA is Your Voice in Washington

OFFICE OF ADVOCACY                             jurisdictions    and     small    nonprofit
                                               organizations), and consider regulatory
                                                                                              from small business owners, nonprofit
                                                                                              organizations and small government
  The SBA’s Office of Advocacy, the “small     alternatives that minimize the economic        entities. Comments are forwarded to
business watchdog” of the government,          burden on small entities.                      federal agencies for review, and in some
examines the role and status of small             Advocacy’s mission is enhanced by a         cases fines may be lowered or eliminated
business     in     the    economy       and   team of regional advocates, located in the     and decisions changed in favor of the small
independently represents the views of          SBA’s 10 regions. They are Advocacy’s          business owners. Each year the National
small business to federal agencies,            direct link to small business owners, state    Ombudsman files a report with the U.S.
Congress, the President and federal            and local government entities, and             Congress on the responsiveness of federal
appellate courts as friends of the court.      organizations that support the interests of
Advocacy compiles and interprets statistics                                                   agencies regarding their actions of
                                               small entities. The regional advocates help    regulatory and compliance enforcement on
on small business and is the primary entity    identify regulatory concerns of small
within the federal government to                                                              small businesses.
                                               business by monitoring the impact of              To request help, send the National
disseminate small business data.               federal and state policies at the grassroots
The office is headed by the Chief Counsel                                                     Ombudsman a complete Federal Agency
                                               level.                                         Comment Form. You may do this by fax at
for Advocacy who is appointed by the              Learn more about the Office of Advocacy
President and confirmed by the U.S. Senate.                                                   202-481-5719; online at the Ombudsman’s
  Advocacy also funds outside research of                                                     Web page:
small business issues and produces                                                            sbaprograms/ombudsman/index.html; or by
numerous publications to inform policy         OFFICE OF THE NATIONAL                         mail at 409 Third Street S.W., Mail Code
makers about the important role of small
business in the economy and the impact of
                                               OMBUDSMAN                                      2120, Washington, DC 20416.
                                                                                                 The Ombudsman also coordinates 10
                                                  If excessive fines, penalties or unfair     regional regulatory fairness boards which
government policies on small business. In
                                               regulatory enforcement by federal agencies     meet regularly to receive comments about
addition, the office monitors federal agency
compliance with the Regulatory Flexibility     are problems for your small business, you      federal regulations affecting small
Act – the law that requires agencies to        have a voice in Washington, D.C., through      businesses.
analyze the impact of their proposed           the SBA’s Office of the National                  Learn more about the National
regulations on small entities (including       Ombudsman.                                     Ombudsman from the Web site above or
small businesses, small governmental              The Ombudsman receives comments             call 888-REG-FAIR.
                                               regarding federal regulatory enforcement

38 — Small Business Resource   ALASKA                                                                              Visit us online:
                                           OF COMMERCE & VISITORS BUREAU
                                                                                       GREATER SOLDOTNA CoC
                                                                                         44790 Sterling Hwy.
                                                                                                                           KODIAK CoC
                                                                                                                             100 E. Marine Way, Ste. 300
 ASSISTANCE                                  P.O. Box 809                                Soldotna, AK 99669                  Kodiak, AK 99615

 Local, State and
                                             Cooper Landing, AK 99572                    907-262-9814 • 907-262-3566 Fax     907-486-5557 • 907-486-7605 Fax
                                             907-595-8888 • 907-595-8888 Fax      

 Federal Sources of

                                                                                       GREATER WASILLA CoC                 KODIAK ISLAND CONVENTION
                                           COPPER VALLEY CoC                             415 E. Railroad Ave.              AND VISITORS BUREAU
    Better Business Bureau, Chambers of      P.O. Box 469                                Wasilla, AK 99654                   100 Marine Way, Ste. 200
    Commerce, and Convention and             Glennallen, AK 99588                        907-376-1299 • 907-373-2560 Fax     Kodiak, AK 99615
    Visitors Bureaus are located             907-822-5555 • 907-822-5558 Fax                 907-486-4782 • 907-486-6545 Fax
    throughout Alaska and provide small                                                
    business information and assistance.                                               HAINES CoC
    For more information, contact one of   CORDOVA CoC                                   P.O. Box 1449                     MATANUSKA-SUSITNA
    the following:                           P.O. Box 99                                 Haines, AK 99827                  CONVENTION AND VISITORS BUREAU
                                             Cordova, AK 99574                           907-766-2202 • 907-766-2271 Fax     7744 E. Visitors View Ct.
 ALASKA BETTER BUSINESS BUREAU               907-424-7260 • 907-424-7259 Fax                  Palmer, AK 99645
   3601 C St., Ste. 1378                                                                     907-746-5000 • 907-746-2688 Fax
   Anchorage, AK 99503                                                                 HAINES CONVENTION AND       
   907-562-0704 • 907-562-4061 Fax         DELTA JUNCTION CoC                          VISITORS BUREAU                            P.O. Box 987                                P.O. Box 530                      NIKISKI CoC
                                             Delta Junction, AK 99737                    Haines, AK 99827                    P.O. Box 8053
 ALASKA STATE CoC                            907-895-5068 • 907-895-5141 Fax             907-766-2234 • 907-766-3155 Fax     Nikiski, AK 99635
   Juneau Headquarters                                               907-776-5551 • 907-776-8836 Fax
   217 2nd St., Ste. 201
   Juneau, AK 99801                        DILLINGHAM CoC                              HOMER CoC                           NOME CoC
   907-586-2323 • 907-463-5515 Fax           P.O. Box 348                                201 Sterling Hwy.                  P.O. Box 250                     Dillingham, AK 99576                        Homer, AK 99603                    Nome, AK 99762
                                             907-842-5115 • 907-842-4097 Fax             907-235-7740 • 907-235-8766 Fax    907-443-3879 • 907-443-3892 Fax
 ALASKA STATE CoC                                      
   Anchorage Office
   601 W. 5th Ave., Ste. 700               FAIRBANKS CONVENTION                        HOUSTON CoC                         NOME CONVENTION AND
   Anchorage, AK 99501                     AND VISITORS BUREAU                           P.O. Box 356                      VISITORS BUREAU
   907-278-2722 • 907-278-6643 Fax           101 Dunkel St., Ste 111.                    Houston, AK 99694                   P.O. Box 240 H-P                     Fairbanks, AK 99701                         907-775-1712 • 907-892-0829 Fax     Nome, AK 99762
                                             800-327-5774 • 907-459-3757 Fax                                                 907-443-6624 • 907-443-5832 Fax
 ANCHOR POINT CoC                                    JUNEAU CoC                  
   P.O. Box 610                                                                          3100 Channel Dr., Ste. 300
   Anchor Point, AK 99556                  GIRDWOOD CoC                                  Juneau, AK 99801                  NORTH POLE COMMUNITY CoC
   907-235-2600 • 907-235-2600 Fax           P.O. Box 1313                               907-463-3488 • 907-463-3489 Fax    P.O. Box 55071                Girdwood, AK 99587                              North Pole, AK 99705
                                             907-222-7682                                                                   907-488-2242 • 907-488-3002 Fax
 ANCHORAGE CoC                                         JUNEAU CONVENTION AND      
   1016 W. Sixth Ave., Ste. 303                                                        VISITORS BUREAU
   Anchorage, AK 99501                     GREATER FAIRBANKS CoC                         One Sealaska Plz., Ste. 305       PETERSBURG CoC
   907-272-2401 • 907-272-4117 Fax           100 Cushman St., Ste. 102                   Juneau, AK 99801                    P.O. Box 649                  Fairbanks, AK 99701                         907-586-1737 • 907-586-1449 Fax     Petersburg, AK 99833
                                             907-452-1105 • 907-456-6968 Fax             800-587-2201 Toll Free              907-772-3646 • 907-772-2453 Fax
 ANCHORAGE CONVENTION AND                          
   524 W. Fourth Ave.                      GREATER KETCHIKAN CoC                       KENAI CoC                           PRINCE OF WALES CoC
   Anchorage, AK 99501-2212                  111 Stedman St., Ste. 201/P.O. Box 5957     402 Overland St.                    P.O. Box 490
   907-276-4118 • 907-278-5559 Fax           Ketchikan, AK 99901                         Kenai, AK 99611                     Klawock, AK 99921                         907-225-3184 • 907-225-3187 Fax             907-283-7989 • 907-283-7183 Fax     907-755-2626 • 907-755-2627 Fax
   P.O Box 329                             GREATER PALMER CoC                          KENAI CONVENTION AND                SELDOVIA CoC
   Bethel, AK 99559                          P.O. Box 45                               VISITORS BUREAU                       P.O. Box 97
   907-543-2911 • 907-543-2255 Fax           Palmer, AK 99645                            11471 Kenai Spur Hwy.               Seldovia, AK 99663                   907-745-2880 • 907-746-4164 Fax             Kenai, AK 99611                     907-234-7525 • 907-234-7526 Fax
                                                          907-283-1991 • 907-283-2230 Fax
   P.O. Box 520067
                                           GREATER SITKA CoC                                                               SEWARD CoC
   Big Lake, AK 99652
                                             P.O. Box 638                              KETCHIKAN VISITORS BUREAU             P.O. Box 749
   907-892-6109 • 907-892-6189 Fax
                                             Sitka, AK 99835                             131 Front St.                       Seward, AK 99664
                                             907-747-8604 • 907-747-7413 Fax             Ketchikan, AK 99901                 907-224-8051 • 907-224-5353 Fax
                                                               907-225-6166 • 907-225-4250 Fax
                                                                                         800-770-3300 Toll Free
   P.O. Box 770353
   Eagle River, AK 99577
   907-694-4702 • 907-694-1205 Fax

Visit us online:                                                                                              ALASKA Small Business Resource —   39
                                                                                 STEWART AND HYDER                            CALISTA CORPORATION
                                                                                 INTERNATIONAL CoC                              301 Calista Ct., Ste. A
                                                                                   222 5th Ave./P.O. Box 306                    Anchorage, AK 99518-3028
                                                                                   Stewart, BC V0T 1W0 Canada                   907-279-5516 • 907-272-5060 Fax
                                                                                   250-636-9224 • 250-636-2199 Fax    
                                                                                   888-366-5999 Toll Free
                                                                                               CHUGACH ALASKA CORPORATION
                                                                                                                                3800 Centerpoint Dr., Ste. 601
                                                                                 TACOMA-PIERCE COUNTY CoC                       Anchorage, AK 99503
                                                                                   950 Pacific Ave., Ste. 300/P.O. Box 1933     907-563-8866 • 907-563-8402 Fax
                                                                                   Tacoma, WA 98401-1933              
                                                                                   253-627-2175 • 253-597-7305 Fax
                                                                                               COOK INLET REGION, INC. (CIRI)
                                                                                                                                2525 C St., Ste. 500 /P.O. Box 93330
                                                                                 UNITED STATES CHAMBER OF
                                                                                                                                Anchorage, AK 99509-3330
                                                                                 COMMERCE NATIONAL OFFICE
                                                                                                                                907-274-8638 • 907-279-8836 Fax
                                                                                   1615 H St. N.W.
                                                                                   Washington, DC 20062-2000
                                                                                   202-659-6000 • 202-463-5836 Fax
                                                                                                                              DOYON, LTD.
                                                                                   800-638-6582 Toll Free
                                                                                                                                1 Doyon Pl., Ste. 300
                                                                                                                                Fairbanks, AK 99701-2941
                                                                                 UNITED STATES CHAMBER OF                       907-459-2000 • 907-459-2060 Fax
 SITKA CONVENTION AND                   WILLOW CoC                               COMMERCE, NORTHWEST REGION           
 VISITORS BUREAU                         200 Chenega St.                           3400 188th St. S.W., Ste. 403
   P.O. Box 1226                         Willow, AK 99688                          Lynnwood, WA 98037                         KONIAG, INC.
   Sitka, AK 99835                       907-495-4636 • 907-495-6800 Fax           425-774-8094 • 425-778-8341 Fax              104 Center Ave., Ste. 205
   907-747-5940 • 907-747-3739 Fax                                       Kodiak, AK 99615                                                                                                                907-486-2530 • 907-486-3325 Fax
                                        WRANGELL CoC                             YUKON CoC                            
 SKAGWAY CoC                             224 Front Street/P.O. Box 49              101-307 Jarvis St.
   P.O. Box 194                          Wrangell, AK 99929                        Whitehorse, YT Y1A 2H3 Canada              NANA REGIONAL CORPORATION
   Skagway, AK 99840                     907-874-3901 • 907-874-3905 Fax           867-667-2000 • 867-667-2001 Fax             P.O. Box 49
   907-983-1898 • 907-983-2031 Fax                   800-661-0543 Toll Free                      Kotzebue, AK 99752                                                                        907-442-3301 • 907-442-2866 Fax

                                                                                 Alaska Native
                                        WRANGELL CONVENTION                                                          

                                                                                 Regional Corporations
 AND VISITORS BUREAU                      P.O. Box 531                                                                        SEALASKA CORPORATION
   P.O. Box 1029                          Wrangell, AK 99929                                                                    One Sealaska Plz., Ste. 400
   Skagway, AK 99840                      907-874-2381 • 907-874-3952 Fax                                                       Juneau, AK 99801
   907-983-2854 • 907-983-3854 Fax   AHTNA, INC.                                    907-586-1512 • 907-586-2304 Fax                        wcvb                                     P.O. Box 649                       

                                        Chambers of
                                                                                   Glennallen, AK 99588

                                        Commerce and
 SUNSHINE CoC                                                                      907-822-3476 • 907-822-3495 Fax            THIRTEENTH REGIONAL
   P.O. Box 793                                                                                    CORPORATION

                                        Convention and
   Willow, AK 99688                                                                                                             1156 Industry Dr.

                                        Visitors Bureaus
   907-733-1416 • 907-733-1816 Fax                                               THE ALEUT CORPORATION                          Seattle, WA 98188

                                        (CVBs) located
                                                                                   4000 Old Seward Hwy., Ste. 300               206-575-6229 • 206-575-6283 Fax
 TALKEETNA CoC                                                                     Anchorage, AK 99503

                                        outside Alaska:

                                                                                                                              Alaska Regional
   P.O. Box 334                                                                    907-561-4300 • 907-563-4328 Fax

   Talkeetna, AK 99676
   907-733-2330 • 907-733-3940 Fax

                                        AMERICAN CoC                                                      ARCTIC SLOPE REGIONAL
                                         Executives Manager

                                         Information Central
 TOK CoC                                                                           3900 C St., Ste. 801
                                         4875 Eisenhower Ave., Ste. 250
   P.O. Box 389                                                                    Anchorage, AK 99503-5963
                                         Alexandria, VA 22304
   Tok, AK 99780                                                                   907-339-6000 • 907-339-6028 Fax            ANCHORAGE ECONOMIC
                                         703-998-0072 • 703-212-9512 Fax
   907-883-5775 • 907-883-3682 Fax                                                                      DEVELOPMENT CORPORATION
                                                                                                                                       900 W. 5th Ave., Ste. 300
                                        BELLINGHAM/WHATCOM CoC                   BERING STRAITS NATIVE                          Anchorage, AK 99501
 UNALASKA/DUTCH HARBOR                    119 N. Commercial Street Ste 110       CORPORATION                                    907-258-3700 • 907-258-6646 Fax
 CONVENTION AND VISITORS BUREAU           Bellingham, WA 98225                     P.O. Box 1008                      
   P.O. Box 545                           360-734-1330 • 360-734-1332 Fax          Nome, AK 99762
   Unalaska, AK 99685                                  907-443-5252 • 907-443-2985 Fax            KAWERAK, INC.
   907-581-2612 • 907-581-2613 Fax                                                               P.O. Box 948
                                        GREATER SEATTLE CoC
                                                                                                                                Nome, AK 99762
 VALDEZ CONVENTION AND                    1301 5th Ave., Ste. 2500               BRISTOL BAY NATIVE CORPORATION                 907-443-5231 • 907-443-4452 Fax
 VISITORS BUREAU                          Seattle, WA 98101-2611                   111 W. 16th Ave., Ste. 400         
   P.O. Box 1603                          206-389-7200 • 206-389-7288 Fax          Anchorage, AK 99501
   Valdez, AK 99686                                907-278-3602 • 907-276-3924 Fax
   907-835-2984 • 907-835-4845 Fax                                       

40 — Small Business Resource   ALASKA                                                                                                       Visit us online:
                                       USDA Rural
                                       Development Offices
 COPPER VALLEY DEVELOPMENT                                                     ALASKA VILLAGE INITIATIVES           STATE OF ALASKA DEPARTMENT OF
 ASSOCIATION                                                                     1577 C St., Ste. 304               COMMERCE, COMMUNITY, AND
   P.O. Box 9                                                                    Anchorage, AK 99501                ECONOMIC DEVELOPMENT
   Glennallen, AK 99588-0009                                                     907-274-5400 • 907-263-9971 Fax    DIVISION OF INVESTMENTS
                                       ALASKA STATE RURAL DEVELOPMENT
   907-822-5001 • 907-822-5009 Fax                                               800-478-2332 Toll Free             ANCHORAGE OFFICE
                                       OFFICE                                                       550 W. Seventh Ave., Ste. 1650
                                         800 W. Evergreen, Ste. 201
                                                                                                                      Anchorage, AK 99501
                                         Palmer, AK 99645
 FAIRBANKS NORTH STAR BOROUGH                                                  ANCHORAGE ECONOMIC                     907-269-8150 • 907-269-8147 Fax
                                         907-761-7705 • 907-761-7783 Fax
 ECONOMIC DEVELOPMENT                                                          DEVELOPMENT CORPORATION      
 COMMISSION                                                                      900 W. 5th Ave., Ste. 300
   809 Pioneer Rd./P.O. Box 71267                                                Anchorage, AK 99501                DIVISION OF INVESTMENTS
                                       BETHEL OFFICE
   Fairbanks, AK 99707-1267                                                      907-258-3700 • 907-258-6646 Fax    JUNEAU OFFICE
                                         311 Willow, Bldg. 3/P.O. Box 1869
   907-459-1309 • 907-459-1102 Fax                                                           3032 Vintage Blvd./P.O. Box 34159
                                         Bethel, AK 99559                                                                                             Juneau, AK 99803
                                         907-543-3858 • 907-543-3855 Fax
                                                                               BUREAU OF INDIAN AFFAIRS,              907-465-2510 • 907-465-2103 Fax
 KENAI PENINSULA ECONOMIC                                                      ALASKA REGION                
 DEVELOPMENT DISTRICT                                                            Branch of Credit and Finance
   14896 Kenai Spur Rd., Ste. 103A                                               3601 C St., Ste. 1100              U.S. DEPARTMENT OF COMMERCE
                                       DILLINGHAM OFFICE
   Kenai, AK 99611-7756                                                          Anchorage, AK 99503                ALASKA EXPORT ASSISTANCE CENTER
                                         Herman Schroder Bldg.
   907-283-3335 • 907-283-3913 Fax                                               907-271-4018 • 907-271-1750 Fax      431 W. 7th Ave., Ste. 108
                                         134 First Ave. W./P.O. Box 1370                                                            Anchorage, AK 99501
                                         Dillingham, AK 99576
                                                                                 20Brochure.pdf                       907-271-6237 • 907-274-6242 Fax
                                         907-842-3921 • 907-842-3922 Fax
 LOWER KUSKOKWIM ECONOMIC                                                                                   
 DEVELOPMENT COUNCIL                                                           FAIRBANKS ECONOMIC
   P.O. Box 2021                                                               DEVELOPMENT CORPORATION              UNIVERSITY OF ALASKA CENTER FOR
   Bethel, AK 99559                                                              301 Cushman St., Ste. 301          ECONOMIC DEVELOPMENT
                                       FAIRBANKS OFFICE
   907-543-5967 • 907-543-3130 Fax                                               Fairbanks, AK 99701                  Diplomacy Bldg., 5th Fl. 507G
                                         590 University Ave.                                                                 907-452-2185 • 907-451-9534 Fax      3211 Providence Dr.
                                         Fairbanks, AK 99709
                                                                                     Anchorage, AK 99508-8243
                                         907-479-6767 ext. 4
 MAT-SU RESOURCE, CONSERVATION                                                                                        907-786-5444 • 907-786-5446 Fax
                                         907-457-4069 Fax
                                                                               JUNEAU ECONOMIC DEVELOPMENT  
   1700 E. Bogard Rd., Ste. 203A                                               COUNCIL
   Wasilla, AK 99654                                                             612 W. Willoughby, Ste. A          WORLD TRADE CENTER ALASKA
   907-373-1062 • 907-373-1064 Fax                                               Juneau, AK 99801-1732               431 W. Seventh Ave., Ste. 108
                                       KENAI OFFICE                                                      907-523-2300 • 907-463-3929 Fax     Anchorage, AK 99501
                                         110 Trading Bay Rd., Ste. 160
                                                                                               907-278-7233 • 907-278-2982 Fax
                                         Kenai, AK 99611
 NORTHWEST ARCTIC BOROUGH                                                                                  
                                         907-283-6640 ext. 4
                                         907-283-9667 Fax
   P.O. Box 1110
   Kotzebue, AK 99752
   907-442-2500 • 907-442-2930 Fax
                                       NOME OFFICE
                                        103 Front St., Rm. 106/P.O. Box 1569
                                        Nome, AK 99762
                                        907-443-6022 • 907-443-6024 Fax
   2207 Spenard Rd., Ste. 207
   Anchorage, AK 99503
   907-222-2440 • 907-222-2411 Fax
                                       SITKA OFFICE
                                         201 Katlian St., Ste. 109A
                                         Sitka, AK 99835
                                         907-747-3506 • 907-747-3597 Fax
   P.O. Box 21989
   Juneau, AK 99802-1989
   907-523-2310 • 907-463-5670 Fax

                                       Additional Small

                                       Business, Community
                                       and Economic

   3300 Arctic Blvd., Ste. 203

                                       Assistance Resources
   Anchorage, AK 99503

                                       in Alaska
   907-562-7380 • 907-562-0438 Fax

                                       ALASKA INDUSTRIAL DEVELOPMENT
                                       AND EXPORT AUTHORITY
                                         813 W. Northern Lights Blvd.
                                         Anchorage, AK 99503
                                         907-771-3000 • 907-771-3044 Fax

Visit us online:                                                                                       ALASKA Small Business Resource —   41
                                       DENALI ALASKAN FEDERAL                INNOVATIVE BANK                      NORTHRIM BANK                        SBAExpress: Lenders approved
                                       CREDIT UNION                            (PLP, SBAExpress, Community          (EWCP)                             to provide SBAExpress loans,

                                         Don Clary, Loan Officer               Express)                             Bob Shake, Sr. VP                  which are SBA guaranteed loans
                                         440 E. 36th Ave., Ste. 220            Jimmy Kim, SVP SBA Mgr.              3111 C St., Ste. 410               of $350,000 or less using a
                                         Anchorage, AK 99503-4136              757 E 12 St.                         Anchorage, AK 99503                streamlined review process.
  ALASKA GROWTH CAPITAL                  907-257-7240                          Los Angeles, CA 90021                P.O. Box 241489
  BIDCO, INC.                                       213-598-7176                         (Mailing Address)                  Community Express: Lenders
    (Non-Bank Lender)(PLP, Patriot                                                  Anchorage, AK 99524-1489           approved to provide SBA
    Express, SBAExpress)               DENALI STATE BANK                                                            907-261-33095 or 800-478-2265      Community Express loans, which
    John Delano, Loan Officer            Michael Smith, VP and Chief         KEYBANK OF ALASKA                               are SBA guaranteed loans of
    3900 C St., Ste. 302                 Lending Administrator                 (PLP, SBAExpress, Community                                             $250,000 or less, focusing
    Anchorage, AK 99503-5965             Gary Conatser, Sr. VP and             Express, Patriot Express)          PACIFIC INTERNATIONAL BANK           primarily on low and moderate
    907-339-6769 or 888-315-4904         Sr. Lending Officer                   Win Gruening, Bus. Banking Sales     (PLP, SBAExpress)                  income areas and SBA’s New                 119 N. Cushman St.                    Mgr.                                 Mina Lee, Asst. VP                 Markets (women, veterans, and
                                         Fairbanks, AK 99701                   Lynn Klassert, Sr. Relationship      1155 N. 130th St., Ste. 100        minority-owned businesses).
  ALASKA PACIFIC BANK                    907-456-1400                          Mgr.                                 Seattle, WA 98133
    (SBAExpress, Community                    101 W. Benson Blvd, Ste. 401         206-267-2735                       Patriot Express: Lenders
    Express, Patriot Express)                                                  P.O. Box 100420                                 approved to provide SBA Patriot
    Leslie Dahl, Senior VP/ Chief      EVERGREEN BUSINESS CAPITAL              (Mailing Address)                                                       Express loans, which are SBA
    Lending Officer                      (CDC/504 Loans)                       Anchorage, AK 99510-0420           EDF RESOURCE CAPITAL                 guaranteed loans of $500,000 or
    2094 Jordan Ave.                     Barbara Gill, Sr. Loan Officer        907-564-0251                         (CDC/504 Loans)                    less, focusing primarily on
    Juneau, AK 99801                     P.O. Box 3673                                         Phil Reid, Business Dev. Officer   veterans and members of the
    907-790-5144 or 800-478-3050         Palmer, AK 99645-3673                                                      1120 Huffman Rd., Ste. 24-233      military community.            907-746-5047                        MATANUSKA VALLEY FEDERAL               Anchorage, AK 99515
                                         800-878-6613 Toll Free,             CREDIT UNION                           907-306-0575                       EWCP: Lenders approved to
  ALASKA USA FEDERAL CREDIT              Main Office                           (SBAExpress, Community                 provide SBA Export Working
  UNION                                          Express)                                                                Capital loans, which are SBA
    David Hamilton, SVP                                                        Read Dunn, Commerical Loan         SAEHAN BANK                          guaranteed loans of $2.0 million
    P.O. Box 196615                    FIRST BANK                              Mgr.                                 (PLP, SBAExpress, EWCP)
                                                                                                                    Joshua Yoon, VP & Mgr.
                                                                                                                                                       or less, focusing primarily on
    Anchorage, AK 99519-6615              John Clifton, VP                     1020 S. Bailey St.                                                      businesses that are able to
    907-786-2362 or 877-646-6670          P.O. Box 7920                        Palmer, AK 99645                     3580 Wilshire Blvd., Ste. 1200     generate export sales and need                     Ketchikan, AK 99901                  907-761-4630                         Los Angeles, CA 90010              additional working capital to
                                          907-228-4289 or 800-478-6101                       213-388-5550                       support these sales.
  BORREGO SPRINGS BANK, N.A.                                                 
    (SBAExpress, Community                                                   MIRAE BANK                                                                CDC: Certified Development
    Express, Patriot Express)          FIRST NATIONAL BANK ALASKA              (PLP, SBAExpress)                  SUPERIOR FINANCIAL GROUP             Company
    Frederick Crispen, Exe. VP            (SBAExpress, Patriot Express,        Henry Ha, First VP and Mgr.          (Community Express, Patriot
    Community Express Lending             EWCP)                                Paul K. Lee, VP and Loan Officer     Express)
    12121 Panama City Beach Pkwy.         Jason Criqui, VP                     3255 Wilshire Blvd., # 701           Sue Malone
    Panama City Beach, FL 32407           101 W. 36th Ave., Ste. 333           Los Angeles, CA 90010                442 Diablo Rd.
    850-230-0454 or 866-717-7718          Anchorage, AK 99510-0720             213-427-8896 or 213-427-8895         Danville, CA 94526            907-777-3067 or 800-856-4362                    925-899-8449 or 925-381-8409
  BUSINESS LENDERS, LLC                                                      MT. MCKINLEY MUTUAL
    (PLP, Non-Bank Lender)             GE CAPITAL SMALL BUSINESS             SAVINGS BANK                         UNITI BANK
    Penn Ritter, President and         FINANCE                                 Bart Lebon, Exe. VP                  (PLP, SBAExpress)
    Chief Executive Officer               (PLP, Non-Bank Lender)               530 Fourth Ave.                      Abraham Pak, VP
    50 State House Sq.                    Eddie Accame, VP/ Sr. Acct. Mgr.     Fairbanks, AK 99707                  6301 Beach Blvd., Ste. 100
    Hartford, CT 06103                    10900 N.E. 4th St., Ste. 500         907-452-1751                         Buena Park, CA 90621
    860-244-9202 ext. 118 or              Bellevue, WA 98004                        714-736-5703
    800-646-7689 ext. 118                 425-450-3445                                                                     NATIONAL COOPERATIVE BANK
                                                                               (PLP, Non-Bank Lender,             WELLS FARGO BANK, N.A.
  CAPITAL ONE BANK, N.A.               HANMI BANK                              SBAExpress, Patriot Express)        (PLP, SBAExpress, Community
    (PLP, SBAExpress, EWCP)              (PLP, SBAExpress, EWCP)               Tony Alvarado, VP                   Express, Patriot Express)
    Susan E. Streich, Dir. of Gov.       James Kim, Sr. VP and Mgr.            801 B St., Ste. 300                 Jennifer Stringer, Business
    Relations and Partnerships           3660 Wilshire Blvd., Ste. 116         Anchorage, AK 99501                 Relationship Mgr.
    Small Business Solutions             Los Angeles, CA 90010                 907-561-5744                        1351 E. Huffman Rd., Ste. 201
    15000 Capital One Dr.                213-427-5657                                        Anchorage, AK 99515
    Attn: 12071-0210                                                                        907-348-5365
    Richmond, VA 23238                                                       NATIVE AMERICAN BANK, NA    
    804-314-6472 or 571-222-7309       INDEPENDENCE BANK                       (SBAExpress)                   (SBAExpress)                          Mark Patterson, Business             SBA Lender Status:
                                         Deborah Hedstrom, Sr. VP              Development Officer & Asst. VP
  CIT SMALL BUSINESS LENDING             P.O. Box 2090                         999 18th St., Ste. 2460              PLP: Preferred Lender Program
  CORP.                                  Havre, MT 59501-2090                  Denver, CO 80202
     (PLP, Non-Bank Lender)              406-265-1241                          720-963-5505                         Non-Bank Lender: Financial
     Gwen Lundgren, Reg. Accts. Mgr.                                  Institution that does not hold
     10215 Lake City N.E., Ste. A                                                                                   depository accounts.
     Seattle, WA 98115
     206-522-6033 or 877-385-6033

42 — Small Business Resource       ALASKA                                                                                                                  Visit us online:

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