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Customer Care Online Gaming Maintaining user stickiness and profitability are crucial to companies operating in the fast moving gaming industry. This means accessible and efficient dialogue with your customers – 24 hours a day, 365 days a year. What is professional customer service? Always being available to serve your customers needs. Showing that you understand their problems and that you are ready to solve them. Helping them make the most out of the game. That is what professional customer service is all about. By providing outstanding customer care you also ensure that users will return to your site time and again. Customer care activates interest Game related products Besedo specializes in outsourcing services for the Internet and multi- Chat Hosting media market. We offer a wide range of services that make us different Chat Moderation from ordinary call centres. Our knowledge and experience in the online Customer Care gaming industry means that we truly understand your players. Handling Player Retention large volumes of e-mail enquiries efficiently and professionally is what we Fraud and abuse management do best. This results in active and interested users and increased Moderation of online content profitability for your business. Around the world, around the clock Besedo is ready to serve your customer around the clock in 15 languages, including: Swedish, Danish, Finnish, Norwegian, English, German, French, Spanish, Italian, Maltese, Turkish, Cantonese, Mandarin, Hindi and Bhasa Malaysia. More languages available on request. Besedo targets companies that consider security and consumer trust to be critical to their business success. Services provided cover three main areas – Content, Safety and Customer. Since 2002 Besedo has conducted and developed operations for clients operating in industries like Online Classifieds, Social Networks, Media and Gaming.
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