ROBERT DOWNEY JR. BARTENDER firstname.lastname@example.org 617-840-4699 QUALIFICATIONS SUMMARY Dependable, on-time, organized, detail orientated, able to multi-task in a fast paced environment Energetic, team player, versatile, quick learner with strong interpersonal & communication skills Proven ability to manage tasks and complete task in a timely manner BARTENDER TRAINING DRINKMASTER BARTENDING SCHOOL, Boston, MA 01/2006 Certified in ServeSafe Liquor liability training, February 2006 Intensive Hands-on Professional Bartending Program Training in glassware, pouring, shaking, up-selling, and bar maintenance. Knowledge of specialty drinks, cocktails, shots, and multi liquor drinks. Some examples: Martinis, Manhattans, Daiquiris, Long Island Ice Teas, Cosmopolitans, Russians, Collins drinks, and more! Understanding of presentation, handling techniques, and proper service of wine. PROFESSIONAL EXPERIENCE FEDERAL EXPRESS, Boston, MA 12/94 – Present Senior Delivery Courier - 11 years of committed service Greeted customers and tended to their needs in a quick and timely fashion. Handled cash transactions on a day-to-day basis and provided customers with immediate knowledgeable answers to questions or concerns. Worked cooperatively and efficiently alongside co-workers to maintain a high level of customer service. Dedicated over 11 Years of loyal service to Fed Ex, received the “Bravo Zu Award of Excellence.” FAINALARES CATERING, East Boston, MA 3/05 - Present Bar Back Provided food and beverage services to customers in a timely, hospitable manner in a fast paced environment. Responsible for the cleanliness of the dining area. Performed with a high level of customer service while serving food and beverages. St. MARYS BASEBALL, Revere, MA 5-00 - Present Little Leage Baseball Coach. Responsible for the care of up to twenty children ages ten through twelve. Dealt with high-pressure situations involving disagreements and/or fights between participants of the program. Listened and advised children on how to deal with situations of their own within their own lives. Maintained a high level of energy and enthusiasm for the duration of the program.
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