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					CAUL Survey Photocopying and Printing : 2007




                                                                               Q2 Does your           Q3 Does your Library provide         Q4 if your reply was (b) to Q1 would you be
                       Q1 Are the Library photocopying and printing            University run an      scanning facilities for students (viawilling to share a copy or part of your
Site                   services managed                                        internal printery?     networked multi purpose devices      RFP/T                                       contact details
                                                                                                                                                                                       Josephine Frawley, Library
                                                                                                                                                                                       Manager (Infrastructure and
                                                                                                                                                                                       Strategic Initiatives), Australian
                                                                                                                                                                                       Catholic University Tel 03 5336
Australian Catholic                                                            Yes at out North       No we provide scanning by standalone                                             5317;
University             b. facilities managed ie outsourced                     Sydney Campus          workstations                         yes                                         j.frawley@aquinas.acu.edu.au
                                                                                                                                                                                       Mark Sutherland Associate
                                                                                                                                                                                       Director, Information Access
                                                                                                                                                                                       Services Bond University
                                                                                                                                                                                       LibraryTel: +61 7 5595
                                                                                                      Not on MFDs - only standalone        Our RFP was compiled in 2004 so may be a 1401 Email:
Bond University        b. facilities managed ie outsourced                     No                     scanners connected to networked PCs bit old, but happy to assist where possible  mark_sutherland@bond.edu.au
                                                                                                                                                                                       Ruth Quinn, Director Library and
                                                                                                                                                                                       Information Access Charles
                                                                                                                                           RFP was actually for all printing and       Darwin University Ph: 08 8946
Charles Darwin         c, however on an outsourced basis. We issued an                                                                     photocopying services across the University 6192 Email:
University             RFP, UniPrint responded and won the tender.             yes                    yes we do                            so was managed by our IT services.          ruth.quinn@cdu.edu.au
                       Currently photocopying is Library self managed; the
                       library print service is managed collaboratively with
                       the Division of Technology, CSU using the Pharos        Yes, it is University                                            A closed Request for Information for a total   Jennifer Morrice Manager,
                       system. We are currently investigating a total card     business entity that                                             card management system has been circulated     Business Services Division of
                       management system that enables payment of low           provides printing                                                to nominated vendors; response closure date    Library Services Charles Sturt
Charles Sturt          value transactions such as printing, copying and        services internally                                              is 18th August. We would be happy to share     University Tel: +61 02 6338 4846
University             scanning.                                               and externally.       Not yet, investigation is in progress.     knowledge after this date.                     Email: jmorrice@csu.edu.au

                                                                               Yes – the University   Yes – the Library provides 8 scanners
                                                                               has its own print      for public use, including 3 in its regional
                       The Library manages its own networked and               and design service,    sites. These scanners are connected to
                       standalone printing services. We have always            in addition to         public workstations, they are not
                       provided self-service photocopiers – as of 2007 we      services provided      networked multi purpose devices as                                                       Julie Woodland
Curtin University of   ceased providing a Library-staffed service for          by the Student         stated in the question, however they do                                                  j.woodland@curtin.edu.au or (08)
Technology             special photocopy needs and binding.                    Guild.                 provide the same functionality              N/A                                          9266-7235
                                                                               Yes the University     ITSD propose to introduce scanning
                       d other (please specify) Information Technology         does have an           facilities (via networked MFDs) for
Deakin University      Services Division                                       internal printery      students through semester 2 2007            N/A
                                                                                                      We provide scanning through
                                                                               Yes there is a         networked scanners (not multi-function
Flinders University    a. the Library (self managed)                           printery               devices)                                    N/A
                       c. University printery (or equivalent) The Central
                       Printery and Library Copying Services are a
Griffith University    combined unit                                           yes                    no                                        N/A
                                                                               Yes, the University    The Library has a dedicated scanner
James Cook                                                                     runs an internal       for students to use. This service is
University             a. the Library (self managed)                           printery               free.                                     N/A




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                                                                                                                                                                                                                      Print Date: 7/30/2011
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CAUL Survey Photocopying and Printing : 2007




                                                                            Q2 Does your           Q3 Does your Library provide             Q4 if your reply was (b) to Q1 would you be
                      Q1 Are the Library photocopying and printing          University run an      scanning facilities for students (via    willing to share a copy or part of your
Site                  services managed                                      internal printery?     networked multi purpose devices          RFP/T                                       contact details
                                                                                 Yes, La Trobe
                                                                                 University
                                                                                 Campus
                                                                                 Graphics(SEE
                                                                                 http://www.latr
                                                                                 obe.edu.au/ca     not via networked multipurpose
                                                                                 mpusgraphics/     devices, but flat bed scanners linked to
La Trobe University c. University printery (or equivalent)                       )                 pcs are provided in the Library          N/A

                                                                                                                                                                                             Alison Briggs Manager, Business
Macquarie                                                                                          No – separate dedicated scanner for                                                       Services Library Macquarie
University            a. the Library (self managed)                         yes                    students.                                N/A                                              University Phone 612 9850-7552
                                                                                                   Yes - they do it themselves for free.
                                                                                                   They can either save to a USB or to a
Monash University     a. the Library (self managed)                         yes                    network drive                            N/A
                                                                                                   No, but Murdoch Print do provide
                                                                            Yes, called            scanning from their shop front in the
Murdoch University    c.   University printery (Murdoch Print).             Murdoch Print          Library.                                 N/A
                                                                                                   No (under investigation – scan back to
Queensland                                                                                         student email but there are network,
University of                                                                                      security and email issues still to be
Technology            C (QUT Printing Services)                             yes                    resolved)                                N/A
                                                                                                                                            we are working on a current RFP/T to a
                                                                                                                                            FMService & the University is moving to
                                                                                                                                            standardise charging for printing/copying; in
                      a. We are currently self managed but are wanting to                                                                   addition to possibly have standard suppliers     Stephen Gillespie 03 9925 2573
RMIT University       move to a FMService model                           Yes                  not yet                                      for office business equipment                    stephen.gillespie@rmit.edu.au
                                                                          Yes the University
Southern Cross                                                            does run an internal
University            a. the Library (self managed)                       printery             No                                           N/A
Swinburne
University of
Technology            a. the Library (self managed)                         yes                    yes                                      N/A

                                                                                                                                                                                             Howard Amos Deputy University
                                                                                                                                                                                             Librarian University Library The
                                                                                                                                                                                             University of New South
The University of     b. facilities managed ie outsourced.Outsourced to                                                                                                                      Wales Phone: +61 2 9385 2656
New South Wales       Monitor Business Machines P/L                         No                     Yes                                      Yes - but its now very old (Nov. 2002)           H.Amos@unsw.edu.au
                                                                                                                                            N/A (We examined outsourcing in 2006 but
The University of                                                                                                                           we are too small and don't have the
New South Wales       the Library - Self managed; with referral of colour                                                                   economies of scale required to make it cost-
ADFA.                 copying to printery                                     yes                  yes                                      effective.)




                                                                                                                                                                               Document: 67d0ef3e-3a07-4df7-934e-401352f83b37.xls, Sheet1
                                                                                                                                                                                                                     Print Date: 7/30/2011
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CAUL Survey Photocopying and Printing : 2007




                                                                              Q2 Does your          Q3 Does your Library provide               Q4 if your reply was (b) to Q1 would you be
                      Q1 Are the Library photocopying and printing            University run an     scanning facilities for students (via      willing to share a copy or part of your
Site                  services managed                                        internal printery?    networked multi purpose devices            RFP/T                                       contact details
The University of
Newcastle             a. the Library (self managed)                           no                    Yes - scanners attached to PCs             N/A

                      Printing is a shared service between Library and        Yes the University
                      Information Technology unit. Further details CAUL       does run an internal
                      (CSU) survey 2007. Student cards are encoded for        printery. The
                      Monitor and used within the Library for                 Printery provides
                      photocopying, scanning and colour and b&w               Print on Demand                                                  we are not considering developing an RFT
                      printing on Library managed MFDs.         Most b&w      services with their                                              document for a facilitated managed service     Stephen Parnell Deputy Director,
                      printing is by logon using IT managed printers and      largest facility                                                 however work is underway to align charges /    Library Services University of
                      IT managed quota rather than card. Most colour          located within the   Yes. Scanning is part of functionality of   quota for IT printing and Library              South Australia tel: +61
UNISA                 printing is by Library MFD using Monitor card           Library              MFD                                         print/scan/photocopying                        883026634
                                                                                                                                                                                              More details available from
                                                                                                                                                                                              Stephen Beaumont, Facilities &
                                                                                                                                                                                              Planning Librarian
University of                                                                 Yes - managed by                                                 N/A                                            (stephen.beaumont@adelaide.ed
Adelaide              A1. By the Library                                      the Library           Yes - but by a scanner linked to a PC.                                                    u.au)

                                                                              Yes, a central
                                                                              Printing service
                                                                              facility provides
                       At UB this is two different services. - The            printing facilities to
                       photocopy machines are purchased outright by UB        all functional areas.
                       and are rented/leased (internally managed) to the      Costs are charged
                       schools/portfolio and serviced by a local company.     back to requesting
                       Income earned stays with the library. - The printing   areas and is run on
                       services are operated from within the Section, but     a cost recovery                                                   The MFD’s were purchased through the DOJ
University of Ballarat not from within the library.                           basis.                 Not at this stage.                        contract thus not requiring to go to RFP/T

                      a. The Library manages the equipment (including
                      card readers and card autoloaders) and
                      consumables; ICT Services manage the 'cash'                                   No - only provide standalone scanning
                      purse (via networked software); cash collection and                           devices. However all Library
                      banking is outsourced to CHUBB. The management                                equipment is capable of scanning to
                      of equipment provision/maintenance may change yes the University              email but ICT not willing to support until
University of         as the University has decided to look at outsourcing does run an internal     building telecoms switches are             No plan to outsource for full facilities
Canberra              for staff and student printing.                      printery                 upgraded.                                  management (only equipment maintenance)
                                                                                                    Not yet, but we intend to next time we
University of Otago   a. the Library (self managed)                           yes                   purchase                                   N/A

                                                                                                    We have a stand alone scanner which                                                       Mary Lyons Executive Manager,
                      Unicard manage our facilities for us but Library                              is free for student use. We are hoping We have not been out to tender for a long          Corporate Services University of
University of         selects and pays for all equipment and                  Yes UQ does have to use MFDs and charge but can't do time. We can supply a copy of our agreement                Queensland Library Phone: 3365
Queensland            consumables                                             an internal printery. this yet                               which we renewed last year.                        6415 m.lyons@library.uq.edu.au




                                                                                                                                                                                Document: 67d0ef3e-3a07-4df7-934e-401352f83b37.xls, Sheet1
                                                                                                                                                                                                                      Print Date: 7/30/2011
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CAUL Survey Photocopying and Printing : 2007




                                                                         Q2 Does your           Q3 Does your Library provide              Q4 if your reply was (b) to Q1 would you be
                      Q1 Are the Library photocopying and printing       University run an      scanning facilities for students (via     willing to share a copy or part of your
Site                  services managed                                   internal printery?     networked multi purpose devices           RFP/T                                       contact details

                                                                                                                                                                                          Jennifer Redding Manager, GLS
                                                                                                                                                                                          Administration Services
University of                                                                                   Scanning facilities are provided in the   We didn't develop a RFP/T, it was a decision    University of Southern
Southern              b. Photocopying services are outsourced; Student    Yes, USQ has an       Library for students; this is the         of the University about 10 years ago that the   Queensland ph: +61 7 4631 2469
Queensland            Guild has managed this for many years              internal printery      responsibility of ICT                     Student Guild would manage the service          email: redding@usq.edu.au


                                                                                                                                         Lana Wall, recently retired Launceston
                                                                                                                                         Campus Librarian lead the introduction of the
                                                                                                UTAS Library provides very limited       CAPS system from the Library side. It
                                                                                                networked facilities for scanning.       involved us working with ITR and Student
                                                                                                Mostly we have student scanners just Services on the introduction of the UTAS
                      Printers - a. We buy our printers and add                                 attached to PCs in the libraries. This Card, which is the student/staff ID card with a
                      consumables etc. Charging for printing is through a                       means that students can scan then        magnetic strip on it which is used to access
                      central system we call CAPS (the Pharos system                            store to their P: (UTAS network drive) the CAPS (Copying and Printing System)
                      from Bear Solutions which I think RMIT use too)                           or a usb drive. We aren't using our      purse - the cards aren't smartcards and the
                      Photocopiers - b. UTAS outsources its                                     photocopiers in multi-function mode,     purse is not on the card. ITR have application
                      photocopiers to Corporate Express. We lease                               although they are capable of this. We management of the CAPS system through a
                      through Corporate Express, but we add                                     experimented using photocopiers as       Service Manager. There is a levy on every
                      consumables, and charge for photocopying again                            printers as well and the results weren't page of printing and photocopying which goes
                      through a central system CAPS maintained by                               as positive as expected. At our          to pay the salary of the service manager in
                      UTAS' ITR section. UTAS uses its lease                                    Launceston Campus Library, the PC        ITR. Our current per page cost is 11 cents.
                      photocopiers just as photocopiers, even though in                         attached to the scanner allows           The idea is that the UTAS Card will be further
University of         theory they could be used also as printers, or for                        students to use ftp to copy scanned      rolled out for payments for other services; this
Tasmania              scanning.                                           yes                   files to their department's shared drive will be a university-wide project.               Di.Worth@utas.edu.au
                                                                                                                                                                                          Contact: Pamela Leuzinger
University of                                                                                                                             RFP. Yes, if requested by individual            Email:
Technology Sydney b. facilities managed ie outsourced                    yes                    yes                                      institutions.                                    Pamela.Leuzinger@uts.edu.au
                                                                                                                                                                                          Kim Luck Manager,
                                                                                                                                                                                          Reprographics and
                                                                                                                                                                                          RegistryUniversity of the
                                                                                                                                                                                          Sunshine Coast Phone: (07)
University of the     c. Reprographics and Registry Department           yes digital printing                                                                                             5430 1121,Email:
Sunshine Coast        (University Printery)                              only                   yes colour and black and white           N/A                                              kluck@usc.edu.au
University of
Western Australia     a. the Library (self managed)                      yes                    yes                                       N/A
University of
Western Sydney        a. the Library (self managed)                      Yes                    yes                                       N/A
                                                                         Yes, the University    Yes, scanning facilities provided but
                                                                         runs an internal       not via networked multipurpose
Victoria University   a. the Library (self managed)                      printery               devices.                                  N/A




                                                                                                                                                                            Document: 67d0ef3e-3a07-4df7-934e-401352f83b37.xls, Sheet1
                                                                                                                                                                                                                  Print Date: 7/30/2011
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