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					Service and Price Guide
Effective 1st September 2011




                  Facts and
                    Figures
Personal Accounts Tariff
 Current Accounts
All In One Account - For KES 850 per month you get:
• Free Unlimited standing orders between
  Standard Chartered accounts
• Free Unlimited local and foreign
  telegraphic transfer/ month
• Free Unlimited local ATM Cash withdrawals
  - Standard Chartered Kenya
• One Free International Debit Card
• One Free local and one Free foreign currency
  Banker’s cheque per month
• No cash handling fee for deposits of
  up to KES 100,000
• Minimum Operating Balance                 Zero
• Opening Balance                           KES 2,000
• E-Statements                              Free
• One free cheque book

Diva Account - For KES 850 per month you get:
• Free Unlimited standing orders between
  Standard Chartered accounts
• Free Unlimited local and foreign
  telegraphic transfer/ month
• Free Unlimited local ATM Cash withdrawals
  - Standard Chartered Kenya
• One Free International Debit Card
• One Free local and one Free foreign currency
  Banker’s cheque per month
• No cash handling fee for deposits of
  up to KES 100,000
• Minimum Operating Balance                 Zero
• Opening Balance                           KES 2,000
• E-Statements                              Free
• One free cheque book

X Account - For KES 850 per month you get**:
• Free Unlimited standing orders between
  Standard Chartered accounts
• Free Unlimited local and foreign
  telegraphic transfer/ month
• Free Unlimited local ATM Cash withdrawals
  - Standard Chartered Kenya
• One Free International Debit Card
• One local and one foreign currency
  banker cheque per month
• No cash handling fee for deposits of
  up to KES 100,000
• Minimum Operating Balance                                  Zero
• Opening Balance                                            KES 2,000
• E-Statements                                               Free
• One free cheque book
*Please note that insurance cover on the X Account will no longer be offered and the insurance policy
will be discontinued effective 31st August. The insurance cover offered was a monthly insurance
plan with an associated monthly cost. With the reduction in the monthly fees, the insurance cover
has been discontinued. ** Please also note that the X Account product has been discontinued and
we no longer issue this product. The tariff guide is for existing X Account customers only.


Hifadhi Account
• Cash Handling Fee                                          Free
• Monthly Ledger Fee                                         Free
• Minimum Operating Balance                                  Zero
• Opening Balance                                            KES 2,000
• E-Statements                                               Free
• Free Unlimited standing orders between
  Standard Chartered accounts
• ATM Withdrawals                                            KES 35
• Bankers Cheques                                            KES 300
• Cheque book                                                KES 300
• Electronic Funds Transfer (local)                          KES 100
• Salary Processing                                          KES 100
• Standing Order Set-Up
  (to non Standard Chartered Account)                        KES 200
• Standing Order Processing
  (to non Standard Chartered Account)                        KES 150
• Debit Card                                                 KES 300
• Over the Counter Withdrawals
   - per withdrawal                                          KES 200

Instant Access Accounts
• Minimum Operating Balance                                  Zero
• Opening Balance                                            KES 2,000
• E-Statements                                               Free
• Charge per transaction                                     KES 40
• Over the Counter Withdrawal
   - per withdrawal                                          KES 500
• Monthly Service Fee
      Balance Tier as follows:
      • 0 - KES 29,999                                       KES 650
      • KES 30,000-KES 49,999                                KES 550
      • KES 50,000-KES 134,999                               KES 350
      • KES 135,000-KES 299,999                              KES 300
      • 300,000 and above                                    Free
Ordinary Current Account
• Minimum Operating Balance                                Zero
• Opening Balance                                          KES 2,000
• E-Statements                                             Free
• Charge per transaction                                   KES 40
• Over the Counter Withdrawal
   - per withdrawal                                        KES 500
• Monthly Service Fee
      Balance Tier as follows:
      • 0 - KES 29,999                                     KES 650
      • KES 30,000-KES 49,999                              KES 550
      • KES 50,000-KES 134,999                             KES 350
      • KES 135,000-KES 299,999                            KES 300
      • 300,000 and above                                  Free


  Savings Accounts
Safari Savings Account
• Minimum/Opening Balance                                  KES 2,000
• E-Statements                                             Free
• Safari Savings Monthly Service Fee                       Free

Safari Junior Savings Account
• Minimum/Opening Balance                                  KES 2,000
• E-Statements                                             Free
• Safari Junior Savings Monthly Service Fee                Free
• One Free Banker’s cheque per quarter

Diva Chamma
• Minimum/Opening Balance                                  KES 2,000
• E-Statements                                             Free
• Monthly Service Fee                                      Free
• One Banker’s Cheque (per month)                          Free
• Over the Counter withdrawals                             Free
• Minimum/Opening Balance                                  $500, £500,         500,
                                                           ¥50,000
• E-Statements                                             Free
• Monthly Service Fee                                      Free
NB: Standard Chartered Bank will not levy any fee for maintaining any of the savings accounts
however Kenya Bankers Association (KBA) will levy charges for Upcountry cheques and Non-
Standard Chartered Bank cheques until the full implementation of Cheque Truncation systems.
  Foreign Currency Current Accounts
(Or equivalent in other foreign currency accounts)
• Account Opening Balance                                    US$ 1,000
• Cash handling Fee
  (Transactions of $ 20,000 & above)                         0.25%
• Monthly Service Fee                                        US$ 12


  Personal Loans / Overdrafts
Personal Unsecured Loans
• Arrangement Fee                                            2.5% of loan amount
• Preclosure Fee                                             5% of outstanding amount
• Capital Reduction Fee                                      5% of amount pre-paid

Unsecured Overdraft
• Arrangement Fee                                            2% of Overdraft limit
• Minimum                                                    KES 5,000


Personal Mortgage
• Arrangement Fee                                            1% of loan amount
   - Minimum                                                 KES 10,000
• Early redemption Fee*                                      90 / 120 days interest on
                                                             the outstanding balance
*Terms and conditions apply


Personal Secured Overdraft
• Arrangement Fee                                            2% of Overdraft limit
   - Minimum                                                 KES 5,000


  Mobile Banking
• Mobile banking per transaction*                            KES 20
• Mobile banking Insurance per month**                       KES 79.50
*Airtime top up free of Bank charges   **Note that this service is optional
    Credit Cards
Fees & Interest Rate (KES)
                                             Gold          Platinum
• Joining Fee                                KES 3,000     KES 4,000
• Annual Fee                                 KES 6,000     KES 7,000
• Over limit Fee                             KES 2,000     KES 3,000
• Late Payment Fee                           KES 1,500     KES 1,500
• Cash Advance Fee                           5%            4%
• Supplementary Card Annual Fee              KES 1,000     KES 2,000
• Monthly Interest Rate                      3.5%          3.0%
• Card Replacement Fee                       KES 1,000     KES 1,000
• Credit Life Insurance premium per          0.08%         0.08%
  month
• Request for copy of previous months        KES 100       KES 100
  Statement
• FX conversion charges                      Up to 6%      Up to 6%


Business Accounts Tariff
Business Current Account
• Account Opening Balance                     KES 20,000
• Overdrawn Minimum Interest Charge           KES 950
• Charge per transaction                      KES 40
• Minimum Monthly Service Fee:
      • 0 - KES 4,999                         KES 900
      • KES 5,000-KES 499,999                 KES 850
      • KES 500,000 and above                 KES 750

Local Currency Cheques
• Cheque book per leaf                        KES 8
• Cheque returned by us with the answer
    ‘Refer to Drawer’                         KES 3,850
    ‘Effects not Cleared’                     KES 3,400
• Cheques returned by us for
  ‘technical reasons’                         KES 850
• Counter Cheque: Customers only              KES 500
• Stop Payment per notice                     KES 1,000
• Retrieve old cheques - per cheque leaf      KES 300

Instant Access Accounts
• Account Opening Balance                     KES 20,000
• Over the Counter Withdrawal:
  - per withdrawal (where there is ATM access) KES 500
• Withholding Tax Certificate - per request    KES 150
• Charge per transaction                      KES 40
Minimum Monthly Service fees
• KES 0 - KES 4,999                                 KES 900
• KES 5,000 - KES 499,999                           KES 850
• KES 500,000 and above                             KES 750

Safari Business Savings Account
• Account Opening Balance                           KES 5,000
• Monthly Service Fee                               Free

Other Services
• New deposit card                                  500
• Deposit card renewal                              Free
• Deposit card replacement                          500
• Coin deposits                                     2.5%
   - Minimum                                        KES 100
• Extra statement - per page                        KES 250
• Interest Confirmation (all deposit accounts) KES 150
• Discharge of Charge Fee                           1,000
• Cash Handling                                     0.15%


  Foreign Currency Current Accounts

(Or equivalent in other foreign currency accounts)
• Account Opening Balance                           US$ 1,000
• Cash handling Fee below US$ 20,000                Free
• Cash handling Fee from US$ 20,000
  and above                                         0.25%
• Ledger Fee                                        US$ 12

SME International Trade Account
• Telegraphic Transfers to any
  Standard Chartered Bank globally                  Free
• Other Telegraphic Transfers                       KES 1,400
NB: other charges as per Business Current Account


TradeLink Club
• Membership Fees                                   KES 1,500


  Business Loans / Overdrafts

Business Secured Loans
• Arrangement Fee                                   1.5%
   - Minimum                                        KES 10,000
Business Secured Overdraft
• Arrangement Fee                             1.5%
  - Minimum                                   KES 10,000

Business Secured Trade
• Arrangement Fee                             2.5%
  - Minimum                                   KES 5,000


 Straight2Bank
• Set Up Fee                                  Free
• Monthly Fee                                 Upto 2 users KES 1,000
                                              3 or more users KES 2,000
• Transaction Processing (Salary Processing, Above 100 transactions KES 120
  Direct Debits, Other e-transfers)           Below 100 transactions KES 100
• Real Time Gross Settlement (RTGS)           KES 400
• Telegraphic/Swift Transfer                  KES 1200


General Services
Balance Charges
• Overdrawn charge                            KES 950
• Overdrawn account without limit             KES 2,500
• Certificate of balance                       KES 300

Local Currency Cheques
• Cheque Book (30 Leaves)                     KES 450
• Cheque returned by us with the answer:
  `Refer to Drawer’                           KES 3,850
  `Effects not cleared’                       KES 3,400
• Cheques returned by us for:
  `Technical reasons’                         KES 850
• Inward Unpaid Cheques                       KES 1,000
• Counter Cheque: Customers only              KES 500
• Stop Payment per notice                     KES 1,000
• Retrieve old cheques - per Cheque Leaf      KES 300

Foreign Currency Cheques
• Cheque Book                                 US$ 12
• Cheque Retumed Unpaid: - ‘Refer to Drawer’
  `by SCB’                                    US$ 50
  `Inward unpaid’ (local)                     US$ 10
  `Inward unpaid’ (foreign)                   US$ 10
  `Technical Reasons’                         US$ 11
  `Stop Payments’                             US$ 5
• Cheque drawn on local bank               Free
• US Cheque drawn on UK bank               US$ 85
• Foreign Currency Cheque sent on collection 0.5%
  - Minimum                                US$ 10
  - Maximum                                US$ 50
• Foreign Currency Cheque negotiated       1%
• Purchase of US$ Foreign Drafts:
  - Customers only                         US$ 15
• Statements                               Free

Cash Handling (LCY)
• Customers                                0.15%

Standing Orders (Local)
• Set-Up                                   KES 250
• Processing Per Payment                   KES 300
• Amendment/stopped                        KES 200
• Standing Order
  - Unpaid due to lack of funds            KES 3,000

Standing Orders (Foreign)
• Set-Up                                   US$ 5
• Processing Per Payment                   US$ 3
• Amendment/stopped                        US$ 3
• Standing Order unpaid due to lack of funds US$ 30
• Direct debit charges                     KES 150

Cards
• Debit Card Issued                        KES 500
• ATM Cash Withdrawals
  - per withdrawal                         KES 35
• Debit Card Withdrawal at non-SCB(K) ATMs KES 250
• Debit Card Withdrawal at Pesa Point      KES 70
• Debit Card replacement                   KES 500
• Debit Card renewal                       Free

Debit Card Transactions
(Minimum FX Margin for International Point of Sale)

• Within Central Europe, Middle East
  and Africa (CEMEA)                       6.25%

• Outside (CEMEA)                          5.50%
Bankers Drafts
• Customers                               KES 500
• Non - customers                         0.3%
  - Minimum                               KES 1,500
• Re-purchase of draft                    KES 600

Statements & Balances
• From ATM (for all Statements & Balances) Free
• From Call Centre
  (for all Enquiries & Balance)           Free
• Mini Statements over the counter        KES 250
• Interim Statement - per page            KES 100
• Duplicate Statements - per page         KES 250
• Account Closing                         Free
• Balance enquiry over the counter        Free
• Extra Statement-per page                KES 250
• E-Statements                            Free
• Paper Statement                         KES 20 per Statement

Salary Processing
• Electronic                              KES 150
• Manual                                  KES 500

Credit Clearing
• Inward Electronic Funds Transfer        KES 150
• Direct Debits                           KES 150

Inward Payments
• Drafts, International Money Orders
  and Mail Transfer - Per item            KES 1,000
• Funds Transfer through Interbank        KES 1,000
• Inward TTs/SWIFT
  - Transmission costs (LCY NC)           KES 1,000
  - Transmission costs (FCY NC)           US$ 15

Outward Payments - Local
• Telegraphic Transfer (local)            0.25%
  - Minimum                               KES 1,000
  - Maximum                               KES 5,000
• Telegraphic/SWIFT Transfer (Foreign)
  Local Currency                          KES 1,400
  Foreign Currency                        0.25%
  - Minimum                               US$ 15
  - Maximum                               US$ 100
School Fee Payments
• School Fee payments into school account         Free

Electricity Bill Payments
• Electricity bill payment through ATM
  - per payment                                   Free

Multichoice Bill Payments
• Multichoice bill payment through ATM            Free

Safe Custody Quarterly rates (Customers only)
• Sealed package/envelope                         KES 750
• Share Certificates and
  Life Insurance Policies                         KES 750
• Title Deeds                                     KES 750
• Small Boxes                                     KES 1,000
• Large Boxes                                     KES 1,200
• Safe Custody Access Charge - per visit          KES 100
• Night Safe Facility - per wallet                KES 1,000
• Replace Lost Key                                KES 2,000
• Renters Safe
  - Small boxes                                   KES 1,200
  - Medium boxes                                  KES 1,600
  - Large boxes                                   KES 2,000
  Safe custody charges are subject to VAT

Hold Mail - per quarter

• Daily                                           KES 2,000

• Weekly                                          KES 1,800

• Monthly                                         KES 1,200

• Quarterly                                       KES 600


Bank Opinion
• Customers                                       KES 1,000

Abbreviations:
• ATM: Automated Teller Machine
• US$: United States Dollars
• LCY: Local Currency
• FCY: Foreign Currency


*Kindly visit www.standardchartered.co.ke for more information on the Tariff Guide.
Branch directory
              Priority Centre
Chiromo                         Kisumu                           Nanyuki
Tel: (020) 3291232/             Tel: (057)                       Tel: (062)
3291245                         2022170/71/2024623               2030020/2031173/4
48 Westlands Road               Oginga Odinga Street             Kenyatta Highway
Monday to Friday:               Monday to Friday:                Monday to Friday:
9.00am - 5.00pm                 9.00am - 4.00pm                  9.00am - 4.00pm
Saturday:                       Saturdays:                       Saturdays:
9.00am - 1.00pm                 9.00am - 12.00pm                 9.00am - 12.00pm

          New working hours     Kitale                           Nyali
Eastleigh                       Tel: (054) 30174/5               Tel: (041) 470401/203
Tel: (020) 3599361/2            Kenyatta Street                  Nyali Cinemax
General Waruinge Rd,            Monday to Friday:                Monday to Friday:
Ist Avenue                      9.00am - 4.00pm                  9.00am - 8.00pm
Monday to Friday:               Saturdays:                       Saturdays:
9.00am - 4.00pm                 9.00am - 12.00pm                 9.00am - 4.00pm
Saturdays:
9.00am - 12.00pm                Koinange Street                  Nyeri
                                Tel: (020) 2221364/74            Tel: (061)
Eldoret                         Koinange Street                  2032545/2032275/2034950
Tel: (053) 2063371/72/73        Monday to Friday:                Kenyatta Road
Uganda House, Kenyatta          9.00am - 4.00pm                  Monday to Friday:
Avenue                          Saturdays:                       9.00am - 4.00pm
Monday to Friday:               9.00am - 12.00pm                 Saturdays:
9.00am - 4.00pm                                                  9.00am - 12.00pm
Saturdays:                      Langata
9.00am - 12.00pm                Tel: (020) 607045/46             Ruaraka
                                Langata Shopping Centre,         Tel: (020)
Harambee Avenue                 Langata Road                     8561190/8560731/8562677
Tel: (020) 22251515/6           Monday to Friday:                Thika Road
Electricity House, Harambee     9.00am - 4.00pm                  Monday to Friday:
Avenue                          Saturdays:                       9.00am - 4.00pm
Monday to Friday:               9.00am - 12.00pm                 Saturdays:
9.00am - 4.00pm                                                  9.00am - 12.00pm
Saturdays:                      Machakos
9.00am - 12.00pm                Tel: (020) 607045/46             Thika
                                Langata Shopping Centre,         Tel: (067) 31616/7/8
Industrial Area                 Langata Road                     Commercial Street
Tel: (020) 6995000              Monday to Friday:                Monday to Friday:
Funzi Road,                     9.00am - 4.00pm                  9.00am - 4.00pm
Off Enterprise Road             Saturdays:                       Saturdays:
Monday to Friday:               9.00am - 12.00pm                 9.00am - 12.00pm
9.00am - 4.00pm                                                            New working hours
Saturdays:                                New working hours
9.00am - 12.00pm                Malindi                          Treasury Square
                                Tel: (042) 2131436/2130332       Tel: (041) 2224611/2/3/4
Kakamega                        Lamu Road                        Treasury Square
Tel: (056) 30017/8              Monday to Friday:                Monday to Friday:
Canon Awori Street              9.00am - 4.00pm                  9.00am - 5.00pm
Monday to Friday:               Saturdays:                       Saturdays:
9.00am - 4.00pm                 9.00am - 12.00pm                 9.00am - 12.00pm
Saturdays:
9.00am - 12.00pm                Maritime                                       Priority Centre
                                Tel: (041)                       Westlands
Karen                           2224351/2/3/2224678              Tel: (020) 4443018/9
Tel: (020) 3882882/3884470      Moi Avenue, Mombasa              Woodvale Grove Road
Karen Shopping Centre,          Monday to Friday:                Monday to Friday:
Ngong Road                      9.00am - 4.00pm                  9.00am - 4.00pm
Monday to Friday:               Saturdays:                       Saturdays:
9.00am - 4.00pm                 9.00am - 12.00pm                 9.00am - 12.00pm
Saturdays:                                                                     Priority Centre
9.00am - 12.00pm                Meru
                                Tel: (064) 31126/7               Upper Hill Branch
              Priority Centre   Harambee Street                  Tel: 2714262/3/4/5/6
Kenyatta Avenue                 Monday to Friday:                Taj Maj Towers, Upper Hill
Tel: (020) 3294000              9.00am - 4.00pm                  Monday to Friday:
SCB Building,                   Saturdays:                       9.00am - 5.00pm
Kenyatta Avenue                 9.00am - 12.00pm                 Saturdays:
Monday to Friday:                                SME Centre      9.00am - 12.00pm
9.00am - 4.00pm                                                            New working hours
Saturdays:                      Moi Avenue SME Business
9.00am - 12.00pm                Centre                           Ukay Centre
                                Tel: (020) 2282000               Tel: (020) 3748854/97
Kericho                         Moi Avenue                       Ukay Centre, Ring Road,
Tel: (052) 20101/2              Monday to Friday:                Westlands
Nakuru- Kisumu Road             9.00am - 6.00pm                  Monday to Friday:
Monday to Friday:               Saturdays:                       10.00am - 9.00pm
9.00am - 4.00pm                 9.00am - 12.00pm                 Saturdays: 9.00am - 4.00pm
Saturdays:                                                       Sundays: 10.00am - 4.00pm
9.00am - 12.00pm                               Priority Centre
                                Muthaiga                                       Priority Centre
Kiambu                          Tel: (020) 2526985/86            Yaya Branch
Tel: (066)                      Mobil Plaza, Ist Floor           Tel: (020) 3875146/5102/318
2022274/56/2022465              Monday to Friday:                Yaya Centre, Argwings
Biashara Street                 9.00am - 4.00pm                  Kodhek Road
Monday to Friday:               Saturdays:                       Monday to Friday:
9.00am - 4.00pm                 9.00am - 12.00pm                 9.00am - 8.00pm
Saturdays:                                                       Saturdays: 9.00am - 4.00pm
9.00am - 12.00pm                Nakuru                           Sundays: 10.00am - 4.00pm
                                Tel: (051)
Kisii                           2211579/2211580/81
Tel: (058)                      Kenyatta Avenue
30446/30520/30346               Monday to Friday:
Dakianga Bldg,                  9.00am - 4.00pm
Hospital Road                   Saturdays:
Monday to Friday:               9.00am - 12.00pm
9.00am - 4.00pm
Saturdays:
9.00am - 12.00pm

				
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