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RENAULT TRUCKS TODAY AND TOMORROW

VIEWS: 284 PAGES: 44

									RENAULT TRUCKS
TODAY AND
TOMORROW
CORPORATE COMMUNICATIONS
DEPARTMENT
JUNE 2010

www.renault-trucks.com
   RENAULT TRUCKS

     Active in more than 100 countries with a workforce of 14,000 and 1,600 sales and service outlets, as part of the
     Volvo Group, Renault Trucks is a key player in the truck building industry.

     A designer, manufacturer and distributor of commercial vehicles, Renault Trucks offers the market's most
     comprehensive range of vehicles (from 2.7 to 60 t) and services, and those which are best adapted to its
     customers' activities: delivery, distribution, construction, long haul, special-purpose and military applications.
     Renault Trucks sold 35,601 vehicles in 2009.

     Renault Trucks supports and defends truck operators, providing them with efficient working tools their
     drivers can be proud of, because road transport is a worthy activity and modern society needs trucks in order
     to function.

     Renault Trucks stands apart for the commitment, customer intimacy and honesty it shows in everything it
     undertakes.




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TODAY AND TOMORROW                                     DEPARTMENT                         JUNE 2010
     CONTENTS
     Renault Trucks

            A pioneering past and the might of a world-class Group               p. 4
            Renault Trucks Deliver                                               p. 6
            A dynamic human resources policy                                     p. 7
            The strength of diversity                                            p.11

     Close to professionals

            An extensive range                                                   p. 13
            A comprehensive service offering                                     p. 16
            Renault Trucks Defense                                               p. 19
            Quality                                                              p. 21
            Renault Trucks design: an expression of style                        p. 24

     Committed to its customers and the good of society

            The environment: sustainable commitments                             p. 26
            Defending sustainable goods transport in urban environments          p. 31
            Road safety: an absolute priority                                    p. 34
            Renault Trucks - a signatory of the UN Global Compact                p. 37

     A committed player

            Renault Trucks' adventurous spirit                                   p. 38
            Renault Trucks on the racetrack                                      p. 39
            Renault Trucks, a partner                                            p. 41




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TODAY AND TOMORROW                        DEPARTMENT                 JUNE 2010
   RENAULT TRUCKS


     A pioneering past and the might of a world-class Group


         Joining the Volvo Group in 2001 marked a major turning point in Renault Trucks' history. Renault Trucks,
         inheriting and symbolising more than a century of French manufacturing expertise (Berliet, Renault and
         Saviem), has gone on to assert its excellence within the Swedish Group.


         Numbered among world leaders in each one of its speciality fields: trucks, coaches and buses, marine
         engines and industrial applications, worksite equipment and aeronautical components, the Volvo Group
         had total confidence in Renault Trucks, which has since fully asserted its strategic importance in the
         Group's new makeup.


         Renault Trucks is now the second largest company within the Volvo Group, for which truck manufacturing
         accounted for 63 % of its turnover in 2009. This is based on the development of four international market
         benchmark brands: Renault Trucks, Volvo Trucks, Mack Trucks and UD Trucks.




          Volvo         Renault     Mack          UD Trucks     Buses      Construction   Volvo Penta   Volvo Aero   Financial
          Trucks        Trucks      Trucks                                 Equipment                                 Services


          Volvo 3P

          Volvo Powertrain

          Volvo Parts

          Volvo Logistics

          Volvo Technology

          Volvo Information Technology

          Volvo Group Real Estate – Volvo Business Services



         Each brand in the group (Business Area) benefits from synergies generated by collaboration with Group-
         wide organisations (Business Units) which pool major resources (engines and mechanical units, research
         and development, purchasing, Information Systems, spare parts logistics, etc.). These shared assets
         provide the basis on which each identity and its protection are established, as well as the products'
         originality and the brands' commercial independence.




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TODAY AND TOMORROW                                            DEPARTMENT                          JUNE 2010
            Active in more than 100 countries

         Renault Trucks vehicle design and assembly, as well as the production of most of the parts, take place in
         France. For certain foreign destinations, the company works with local partners who assemble vehicles
         dispatched as sets of parts (CKD: Completely Knocked Down). For its part, the distribution and service
         network handles the sale, aftersales service and supply of spare parts directly to its customers. Sales
         subsidiaries, importers and representative offices are constantly applying their combined skills to give
         Renault Trucks an active and growing presence on its various international markets.


         With its own pioneering past and the investing power of a world-leading Group behind it, Renault Trucks
         now offers the broadest and most diversified range of vehicles and services on the market.




                      ACTIVE
                      IN     MORE         THAN                       1,600
                      100
                      C O U N T R I E S
                                                                     SALES AND
                                                                     SERVICE
                                                                     O U T L E T S

                       A WORKFORCE
                                   OF
                                                                                  4
                                                                     MANUFACTURING
                                                                     S I T E S                 I N
                                                                     E U R O P E
                      14,000                                         8 ASSEMBLY
                                                                     P L A N T S
                      WORLDWIDE                                      W O R L D W I D E




RENAULT TRUCKS                                       CORPORATE COMMUNICATIONS         PAGE 5/44
TODAY AND TOMORROW                                   DEPARTMENT                       JUNE 2010
     Renault Trucks Deliver


         The Renault Trucks workforce is committed to satisfying the demands of road hauliers. The company,
         always attentive to customer needs, has set itself the goal of continuing to seek quality transport
         solutions by offering products and services that deliver reliability, cost-effectiveness, comfort and
         performance. By constantly developing its powerful values such as commitment, customer intimacy and
         honesty, Renault Trucks aims to meet its objectives and consolidate its development on world markets.


         Driven by its conviction that the world cannot function without trucks and that our modern society
         depends on them for its existence, Renault Trucks provides solid support to truck operators, constantly
         striving to give the road haulage industry, its customers and their drivers a new sense of pride.


         Everything Renault Trucks undertakes is characterised by three key values:


         Commitment: the company has set itself the mission of supplying truck operators with the most efficient
         working tools which also have the lowest possible impact on the environment. Similarly, it supports them
         in the vital contribution they make towards ensuring that our modern economies operate smoothly.
         Playing a vital role in some parts of the world, trucks
         do much more than just supply goods - they also
         contribute to carrying out a huge range of functions
         (assistance, safety, health, facilitating cultural
         events, etc.).


         Honesty: as a responsible player in its field, Renault
         Trucks is fully aware of what society and national
         economies need and reflects the true facts. An
         expert on questions of transport and mobility,
         Renault Trucks dares to state and reassert the
         important role played by road transport.


         Customer intimacy: Renault Trucks develops and
         maintains close links with its customers and its
         drivers, allowing it to fully understand their wants
         and needs, provide them with greater satisfaction
         and support them at key moments.




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TODAY AND TOMORROW                                       DEPARTMENT                      JUNE 2010
     A dynamic human resources policy


         Renault Trucks constantly strives to create and improve the conditions which make it an employer of
         choice able to develop and retain the best talent.



            Cooperation, teamwork and active dialogue

         As a general principle, Renault Trucks makes cooperation and working in project mode the foundation of
         its operations. There are many opportunities for "interdepartmental" cooperation. At production sites,
         organising work into Basic Work Units (BWUs), makes it possible to develop operators' sense of
         responsibility and multiple skill versatility.


         Renault Trucks establishes and maintains an active and open approach to dialogue. As part of an annual
         survey, the company gives all staff members an opportunity to express their opinions on the way the
         company works, the management and their working environment. The results are used as a means of
         understanding and improving labour relations as well as enhancing team efficiency. Management and
         staff also benefit from the Personal Business Plan (PBP), a process of dialogue and communication with
         their immediate superiors. This involves a series of annual meetings enabling them to set jointly agreed
         objectives, obtain help and follow-up in reaching them, identify and satisfy personal development needs to




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TODAY AND TOMORROW                                        DEPARTMENT                  JUNE 2010
         succeed in the short term, but also achieve longer term advancement goals.


         Managers have original and practical communication tools at their disposal which allow them to act
         efficiently.



            Preserving jobs

         2009 stood out by being a year during which activity in the road haulage sector fell sharply. In this context,
         the company's primary aim was to save jobs. Short time working was introduced, the equivalent of 2,000
         people working full-time for one whole year, a measure which affected 80% of the workforce.



                                                                                      WORKFORCE 31-12-2009
          PRODUCTION SITES                                                                                         6407
          BLAINVILLE                                                                                               2 538
          LYON                                                                                                     1650
          BOURG EN BRESSE                                                                                          1 867
          LIMOGES                                                                                                    287
          GARCHIZY                                                                                                    65
          TERTIARY SITES                                                                                           3895
                                                                                                     (Of which 1 323 R&D)

          LYON                                                                                                     3731
          SATORY                                                                                                     164
          SUBSIDIARIES                                                                                             3 397
          CONSOLIDATED SUBSIDIARIES                                                                                3 327
          NON CONSOLIDATED AND FOREIGN OFFICES
                                                                                                                      70

          TOTAL                                                                                                  13 699
          OF WHICH
          - RENAULT TRUCKS                                                                                         9 860
          - BUSINESS UNITS                                                                                         3 839




            Developing skills, attracting talent and rewarding experience

         The "Parcours & Compétences" initiative (Career Paths & Skills) developed by Renault Trucks is designed
         to provide managers and staff with the information and resources necessary to manage career paths.
         Essentially, these include identifying key skills required by the company, as well as detecting future needs
         in terms of activities and abilities. In particular, the ability to access 200 generic job descriptions via
         intranet, gives managers and staff the possibility of assessing performance levels and facilitate mobility.


         This ongoing dialogue makes it possible to orientate the efforts made in training to assist staff members
         throughout their careers. Renault Trucks dedicated 3.60% of its payroll to training in 2009. This enabled




RENAULT TRUCKS                                         CORPORATE COMMUNICATIONS          PAGE 8/44
TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
         80% of the company staff to follow one or several training programmes during the year. This investment
         in developing skills was maintained despite the challenging economic climate.


         In terms of recruitment, Renault Trucks seeks staff with a wide range of talents who can be given the
         assurance of advancing in a rapidly expanding international group offering a rewarding multicultural
         experience. A "campus manager" builds close ties with the world of education, spreading information
         about Renault Trucks and making it possible for young people to spend time in the company (work
         experience, Volunteers for International Experience, etc.) with the potential to become future recruits. It
         also makes sure that the interns are welcomed and followed up as new recruits under the most
         favourable conditions.


            Achieving an ongoing, realistic social dialogue

         Together with the management, social partners need to be able to adapt to the challenges of
         internationalisation, rapidly developing techniques and staff advancement now facing the company.
         Renault Trucks felt it was essential to place new means at their disposal to encourage development and
         lay the foundations for a new labour relationship. This was the spirit behind the signature of a Social
         Dialogue Agreement with all union representatives in the company on 2 March 2006, replacing the
         unionisation rights agreement of 20 May 1983. It offers the possibility of using union-dedicated IT
         resources to organise debates or consultations, gain access to specific training as well of measures
         designed to help staff members take on union responsibilities.




RENAULT TRUCKS                                        CORPORATE COMMUNICATIONS         PAGE 9/44
TODAY AND TOMORROW                                    DEPARTMENT                       JUNE 2010
         The signing of the salary agreements in 2006, 2007 and 2008 by all unions representing the workforce
         reflects the maturity of the social relations within the company. In 2009, social dialogue was formalised by
         the signing of agreements aiming to preserve jobs and skills within the company.



            Safety and well-being in the workplace

         Renault Trucks is continually making efforts to improve working conditions, particularly in the field of
         health and safety. This has resulted in every site drawing up a workstation layout plan. In particular,
         since 2001, the Renault Trucks plant at Blainville-sur-Orne has a workstation layout plan and an internal
         reclassification scheme (PARI) which aims to find material or organisational solutions allowing staff
         members with medical restrictions to continue working under favourable conditions. The plan also aims
         to reduce the discomfort of certain work positions, thereby reducing the risk of work-related disorders.
         Reducing the risks of musculoskeletal disorders is also one of the company's priorities and among the
         localised preventive measures it is implementing.


         Renault Trucks is also aiming to devote the same energy to ensuring the well-being of its staff in the
         workplace. This determination is illustrated by the opening of company crèches and plans for installing
         sports equipment or concierge services. Preventing stress is also one of the company's major priorities.
         After setting up a stress observatory in 2008, Renault Trucks is pursuing this commitment by organising a
         manager training programme on stress prevention.




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TODAY AND TOMORROW                                    DEPARTMENT                         JUNE 2010
     The strength of diversity


         Renault Trucks sees the diversity of its staff as a valuable aspect of its potential for growth. The company
         is fully aware that this is both a societal challenge and a key factor contributing towards the achievement
         of internal cohesion and performance. Renault Trucks has opted for a recruitment policy that favours
         incorporating profiles from a wide variety of backgrounds, and is constantly striving to give all members
         of staff equal opportunities in terms of employment and prospects for advancement according to their
         skills and abilities, irrespective of any other characteristics. Renault Trucks therefore applies its
         employment policy, focused on diversity, along four major lines: gender (man/woman), age, origins and
         nationalities, and disabilities.



            Equality between men and women

         By the nature of its activity, Renault Trucks has always traditionally had a predominantly male workforce.
         However, in 2009, women accounted for 19.2% of the workforce (close to the 20% target set for 2010), with
         26% of women occupying managerial positions. Their share is continuing to grow steadily. The number of
         women recruited has doubled in 10 years. Depending on category, up to 35% of Renault Trucks' annual
         staff intake are women. Generally speaking, no differentiation is made between men and women in terms
         of training opportunities, career prospects or remuneration.



            Recognizing disabilities

         In 2009, Renault Trucks also signed a 6th agreement concerning disabilities with all staff unions, reflecting
         the quality of the relationship during the 17 years both parties have been working together on this issue.
         To date, 9% of the Renault Trucks' workforce consists of people with disabilities. The company is
         implementing a range of measures designed to simplify their working life: financial and administrative
         assistance, workstation adaptation at the various sites, training, accessibility to premises and preparation
         for educational programmes. Because the way disabilities are considered must undergo further change
         both within the company and in society as a whole, Renault Trucks is continuing its efforts designed to
         incorporate people with a handicap into the workforce as well as possible. This has led to encouraging
         results being achieved in terms of recruitment, particularly in the services sector.




RENAULT TRUCKS                                         CORPORATE COMMUNICATIONS          PAGE 11/44
TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
            Rich, multicultural diversity

         60 nationalities are represented among the workforce at Renault Trucks. This rich and varied human
         potential, a source of creativity, is a fertile breeding ground for innovation, an essential key to the
         company's growth. Renault Trucks is constantly seeking out the best talents and skills from "here, there
         and everywhere".




RENAULT TRUCKS                                      CORPORATE COMMUNICATIONS         PAGE 12/44
TODAY AND TOMORROW                                  DEPARTMENT                       JUNE 2010
     CLOSE TO PROFESSIONALS

         Renault Trucks offers professionals vehicles designed to meet their specific demands, whether they are
         used for deliveries, distribution, long-distance haulage, construction, services, the environment, retail
         activities or by sole traders.




     An extensive range


            Delivery Range




          Renault Trafic                      Renault Master                           Renault Maxity
          GVW: 2.7 -2.9 t                     GVW: 2.8 -3.3 – 3.5 t                    GVW: 2.8 – 3.2 – 3.5 – 4.5 t
          Power ratings: 90, 115 and 150 hp   Power ratings: 100, 120, 150 hp          Power ratings: 110, 130, 150 hp



         With the Renault Trafic, Renault Master and Renault Maxity, Renault Trucks offers delivery specialists
         (retail, sole trader, farming or building trades activities) a range of ideal vehicles for use in many different
         circumstances with GVWs of 2.7 to 4.5 tonnes.



          Available in the Renault Trucks network since June 2009, the Trafic is a multipurpose LCV (2.7 to 2.9 t)
         positioned as the entry level vehicle for the Delivery range. The new Master, launched in April 2010, is now
         the acknowledged benchmark LCV with its record payload (1,684 kg) and very low loading sill (537 mm).
         Maxity is a compact, highly reliable vehicle offering outstanding manoeuvrability and an excellent payload
         (1,820 kg).




RENAULT TRUCKS                                              CORPORATE COMMUNICATIONS             PAGE 13/44
TODAY AND TOMORROW                                          DEPARTMENT                           JUNE 2010
            Distribution Range




          Renault Midlum                                                  Renault Premium Distribution
          GVW: 7.5 - 8.5 - 9 - 10 - 12 - 13 - 14 - 15 - 16 - 18 t         GVW: 16 - 18/19 – 26 t
          Power ratings: 180, 220, 270, 300 hp                            Power ratings: 270, 310, 340, 380, 430, 460 hp




         The Distribution range consists of Renault Midlum (rigids from 7.5 to 18 t) and Renault Premium
         Distribution (rigids and tractors from 16 to 26 t) which complement each other to cover the wide range of
         needs encountered in this sector. The vehicles are fitted with Euro V and EEV engines offering power
         ratings from 180 to 460 hp. With this range, Renault Trucks is well-placed to provide a specialist's
         solution to distribution professionals’ specific requirements, covering such fields as the environment
         (household and industrial waste collection, cleaning and sanitary services), fire-fighting and emergency
         services, vehicle transport, parcels services and controlled temperature transport.



            Construction range




         Renault Premium Lander                                           Renault Kerax
         GVW: 18/19 – 26 -32 t                                            GVW: 18/19 – 26 - 32 t – 35 t – 42 t
         Power ratings: 270, 310, 340, 380, 430, 460 hp                   Power ratings: 380, 430, 460, 480, 520 hp



         Renault Trucks offers two vehicles designed for construction applications, the Renault Premium Lander
         and the Renault Kerax which complement each other. The first of these is designed for site supply where
         versatility and payload are of prime importance, while the second is particularly suited to public works,
         quarries and challenging construction sites calling for robustness and pulling power. Powered by Euro V
         or EEV* engines from 270 to 520 hp, 40 different models of these vehicles are available offering a wide
         choice of multi-axle configurations. As an option, Kerax and Premium Lander can be fitted with the
         Optidriver+ robotised gearbox, offering additional fuel savings and comfort and featuring a specific "Off




RENAULT TRUCKS                                                      CORPORATE COMMUNICATIONS                 PAGE 14/44
TODAY AND TOMORROW                                                  DEPARTMENT                               JUNE 2010
         Road" worksite mode enabling them to preserve their mobility under all circumstances. Furthermore, the
         Premium Lander can now be equipped with the new Optitrack feature, a system enabling it to temporarily
         switch from a 4x2 mode to a 4x4 mode while still maintaining its advantages in terms of payload, fuel
         consumption and manoeuvrability.



            Long Distance Range




         Renault Premium Long Distance                                  Renault Magnum
         GVW: 18/19 – 26 t                                              GVW: 18/19 - 26 t
         Power ratings: 380, 430, 460 hp                                Power rating: 440, 480, 520 hp



         There are two vehicles in the Long Distance range: Renault Premium Long Distance, recommended for
         regional and national organised transport and Renault Magnum, preferred for on-demand and
         international transport. These two vehicles are fitted with Euro V and EEV* engines available with power
         ratings from 380 to 520 hp. The various new features offered by these vehicles are designed, not only to
         improve the driver's on-board comfort and driving enjoyment, but also to improve safety. They are
         particularly suitable for long-distance professionals involved in batch transport, high-volume transport,
         controlled temperature transport, as well as tanker or livestock transport.


         * 440 hp EEV engines are not available on Magnum and Kerax. The 480 and 520 hp versions will be available at the end of 2010.



         For further information, consult the www.renault-trucks.com Internet site




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TODAY AND TOMORROW                                              DEPARTMENT                               JUNE 2010
     A comprehensive service offering


         Renault Trucks vehicle users benefit from an efficient service offering adapted to actual needs via a
         network of more than 1,500 service points located in some 100 countries.



            Renault Trucks 24/24 Assistance

         Whatever the time, day or place, Renault Trucks 24/24 Assistance undertakes to carry out emergency
         breakdown repairs of vehicles anywhere in Europe, seven days a week, around the clock, to get drivers
         back on the road as quickly as possible.



            Start & Drive

         With the Start & Drive maintenance and repair contracts, Renault Trucks offers its customers a
         comprehensive service enabling them plan their maintenance budget and downtime with total confidence:
         the authorised repairer takes care of all maintenance and repairs as well as regularly monitoring the
         vehicle's state of health. The Renault Trucks offering varies according to the length of time, vehicle use,
         estimated annual kilometrage and required level of cover.



            Expandys

         With the Expandys warranty extension, customers benefit from genuine insurance coverage for their
         entire vehicle for a total of up to 3, 4 or 5 years. In the event of any failure, the costs of parts and labour
         are fully covered. Renault Trucks also meets all emergency breakdown assistance and towing costs. The
         Renault Trucks offering varies according to the length of time, estimated annual kilometrage and
         required level of cover.



            Renault Trucks GO24
         (Available on the Long Haul Range)
         With GO24, Renault Trucks undertakes to pay its customers compensation if their vehicle is not back on
         the road in less than 12 hours following a breakdown.




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TODAY AND TOMORROW                                     DEPARTMENT                         JUNE 2010
            Maintenance packages

         Maintenance packages allow customers to enjoy "fully comprehensive" and transparent services drawn
         from a broad range of operations – at a time that suits them best, as and when their workload allows.



            Fast&Pro
         (available for the Delivery range)

         The Fast&Pro LCV label gives professionals the guarantee of maximum service quality in a sales, service
         and repair area specially dedicated to light commercial vehicle customers. Operating on a "no
         appointment", fast, professional service basis, Fast&Pro offers a range of services that are completely
         unique to the market: personalised customer reception, dedicated sales and workshop areas, extended
         business hours, replacement vehicle offer, specific servicing or package contracts, services carried out in
         less than 2 hours by using exclusive tools and methods.



            Optifuel Programme

         Optifuel Programme is a comprehensive service providing a solution to the need to reduce fuel costs:
             - The Optifuel Infomax software offers the ability to monitor fuel consumption and vehicle usage. This
             gives hauliers information that they can use to back recommendations for drivers to drive in a way
             that is both more efficient and generates savings.




RENAULT TRUCKS                                        CORPORATE COMMUNICATIONS         PAGE 17/44
TODAY AND TOMORROW                                    DEPARTMENT                       JUNE 2010
             - Operations managers and/or drivers are trained in rational and economic driving.
             - The Club Optifuel Programme, which can be accessed via Internet, offers access to practical
             information in this area.



            Clovis Rent

         Whether for short or long term rental, the Clovis Rent offering gives customers peace of mind and total
         control over their costs, by taking complete charge of their vehicle management. Clovis Rent offers:
             - a vehicle ready for the road (chassis, bodywork and all equipment) in the customer's livery.
             - ”Full local service”: maintenance, insurance, assistance, replacement vehicle, 24/24 breakdown
             assistance, tyres, washing, etc.



            Renault Trucks Financial Services
         By opting for a leasing solution, customers choose their own vehicle, the length of the financing and the
         amount of the purchase option. At the end of the contract, they have the possibility of owning the vehicle
         by exercising the purchase option. Financial rental enables customers to have use of a vehicle chosen at
         a dealership for a predetermined length of time and annual mileage.




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TODAY AND TOMORROW                                    DEPARTMENT                        JUNE 2010
     The Renault Trucks Defense range


         Renault Trucks Defense is the Renault Trucks division which focuses on all the company's military
         activities. It designs, manufactures and sells a comprehensive range of tactical and logistics vehicles,
         wheeled armoured vehicles and powertrains for armoured vehicles capable of meeting armed forces'
         needs.


         This division also carries out vehicle upgrades by means of kits that can be adapted to existing vehicles
         and also used on new vehicles. The Renault Trucks Defense offering includes a range of innovative
         associated services, including the supply of spare parts, a range of maintenance services (MCO -
         maintaining in operational condition), specific financing solutions and training.


         Renault Trucks Defense is backed by more than 100 years of experience gained from Berliet and Renault
         and occupies a place on the international stage (over 30,000 operational vehicles worldwide). A major
         supplier of the French army, Renault Trucks Defense is also a partner of systems manufacturers such as
         Nexter, Thalès, MBDA, EADS and Sagem.


         For more information, consult the Renault Trucks Defense website:
         http://www.renault-trucks-defense.com/




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TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
RENAULT TRUCKS       CORPORATE COMMUNICATIONS   PAGE 20/44
TODAY AND TOMORROW   DEPARTMENT                 JUNE 2010
     Quality


         Renault Trucks uses three major watchwords to govern its operational strategy: ongoing product quality
         improvement, optimal service quality worldwide and smooth internal procedures for greater efficiency.



            Product quality

         Improving product quality applies to all processes from vehicle design and manufacturing right through
         to delivery. It is built around three major aspects: safety, reliability and perceived quality. Renault Trucks'
         vehicle development process is precisely defined and subject to an ongoing quality control system.


         Safety - hauliers' and drivers' primary concern - is a strategic objective for Renault Trucks which has
         made it a foundation aspect of product quality. Achieving this goal involves setting up a strict quality
         steering process at all stages of a truck's life cycle, based on a safety management system backed by
         stringent audits carried out both on suppliers' premises and in Renault Trucks plants.


         Renault Trucks has adopted a system of "preventive reliability" before launching its new models. "Pre-
         production" vehicles are tested under actual operating conditions by customers and monitored by Renault
         Trucks technical teams. As a result, Renault Trucks can offer its customers vehicles with a quality of
         materials and finish on a par with those found in the automobile industry. Operators can count on the
         availability of certified Renault Trucks Approved Parts, synonymous with reliability, durability, productivity
         and safety.



            Service quality

         However serious a breakdown may be and whenever it may occur, hauliers need a network they can rely
         on that can provide rapid assistance and get vehicles back on the road as quickly as possible. Renault
         Trucks has implemented a strategic project designed to guarantee customer satisfaction with regard to
         repairs, spare parts availability and rapid breakdown assistance 24/7.


         Over the past 4 years, "mystery customers" visit one workshop after another to assess repairers'
         performance and help them identify areas that still need improvement. This approach is so much
         appreciated by the network, that now repairers organise their own "mystery customer" visits among
         themselves throughout Europe.




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TODAY AND TOMORROW                                     DEPARTMENT                         JUNE 2010
            Production quality

         Ongoing research into ways of coming even closer to perfection is a key aspect of Renault Trucks’
         production quality improvement policy. It is achieved by "benchmarking" between basic production units
         and outside companies, as well as with competitors. Best practices are then tested, standardised and
         applied throughout all levels of the Renault Trucks production system. Stringent measures to control
         change and prevent risks are also taken to detect any new problems as they arise and solve them before
         users suffer any consequences.


         To keep pace with these changes, Renault Trucks aims at achieving operational excellence, focused on
         customer satisfaction and its own organisational efficiency. Process optimisation enables performance to
         be improved, with the constant aim of satisfying customers and reaching the company's strategic
         objectives. This ongoing improvement drive is validated by regularly reconfirmed ISO 9001 certification
         and Renault Trucks encourages its suppliers to also obtain ISO 9001 certification to ensure its customers
         benefit from the same exacting quality standards throughout its vehicles' production chain.


         By making quality its strategy's core concern, and seeing things from the customers' perspective, Renault
         Trucks is constantly reasserting its commitment to the road haulage industry.




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TODAY AND TOMORROW                                   DEPARTMENT                          JUNE 2010
     Renault Trucks design - a mark of style


         Renault Trucks' industrial design plays a key role in its product development. Based in Lyon since 2004,
         the Design department is built around the skill of its full-time designers and consultants who reinforce
         the project teams. Designers, model makers, graphic and vector designers of different nationalities pool
         their skills on a day-to-day basis.


         A building has been specially created for industrial truck design at the Renault Trucks site in Lyon. The
         new 1,500 sq. m. Hall of Design consists of two separate structures: the first of these is a huge hall where
         full-size new vehicle mock-ups can be built, naturally lit by plate glass windows and light wells. The
         second, at a height of 1.18 m above the ground, houses the designers’ office, placing them at the same
         height as a truck cab. The interior of the Hall has been designed like an Italian-style theatre. It has the
         dimensions needed to stand back, observe and discuss the mock-ups as well as display completed
         vehicles.


         At the beginning of the 1960’s, heavy goods vehicle manufacturers asserted their desire to offer truck
         cabs that were not only functional, but also comfortable. Berliet was one of the first to create a French
         view of what trucks should be, right from the design stage. For the last few decades, Renault Trucks has
         been anticipating the future by sharing its decidedly avant-garde vision with its customers and giving
         them the benefit of the best that innovation could provide. It firmly believes in a type of design that was
         described by American architect Louis Sullivan as "Form follows function" - in which style is defined after
         functional aspects have been determined. This results in designers working on the truck as a whole,
         giving the final product a closer relationship with those who will use it and above all satisfying needs in
         terms of functionalities, after which aesthetic considerations can be taken into account.




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TODAY AND TOMORROW                                    DEPARTMENT                        JUNE 2010
         — In 1961, working with designer Philippe Charbonneaux, Berliet launched a highly stylised truck, the Stradair. This
         truck, revolutionary for its time, introduces an inimitable line, reflecting the outstanding character of the driveline
         equipping it. The vehicle went on sale in 1965.


         — In the autumn of 1964, the Berliet GAK 60 rolled off the production lines at Vénissieux. Combining an attractive
         design and functionality, the Relax cab created quite a stir in the HGV market and became a distinctive feature of the
         Berliet range. It provided the driver with a well-lit and pleasant working environment as well as maximum visibility.


         — 1970: the tiltable cab over engine became more widespread and Berliet introduced its GR300 truck. This allowed
         drivers to tilt their cabs unaided and so gain very easy access to the engine and most of the equipment.


         — 1980/1990: Heavy goods vehicles were improved even further during this period, particularly cab ergonomics
         (thermal and phonic insulation).


         — 1990: the Magnum was imagined by Italian stylist Marcello Gandini in the 80s and introduced in 1990 under the
         name of AE. By drawing a horizontal line above the highest part of the engine, the designer separated the cab from
         the rest of the vehicle - a ground-breaking concept at the time. This original principle resulted in the creation of the
         first truck with a flat floor, a totally new feature making it possible for the driver to move around the cab unhindered.
         Inside, superior comfort and additional space gave the driver a unique working and living environment. It remains a
         benchmark concept to this day, one which is inseparably associated with Renault Trucks.


         — 2004: Renault Trucks designs a concept truck for the first time: Radiance. This is an outstanding vehicle, with
         remarkable comfort, extensive glazed surfaces, and a distinctive personality, with which Renault Trucks projects its
         brand into the future.


         — September 2005: The new Premium Long Distance is born. New front, new side air deflectors, profiled rearview
         mirrors, new and larger radiator grille, more rounded forms, new cab storage space, an ergonomic dashboard,
         redesigned bumpers, new headlights and rearview mirrors, all combining to assert this truck's distinctive personality.


         — April 2006: new generations of vehicles for Construction and Distribution also benefit from a design-oriented
         approach. They are brought into line with current expectations, paying attention to a number of details enhancing
         driver comfort and more closely matched to the specific needs of each activity.


         — September 2006: offering a whole wealth of innovation, the Magnum Vega is an upscale show vehicle reflecting a
         new vision of driving comfort and satisfaction on board a truck.


         — September 2007: Hybrys, an innovative urban concept-vehicle with a particularly innovative design is unveiled. It
         features a hybrid engine concept.
         — September 2008: Optifuel Lab is presented: a tractor and semi-trailer rig with redesigned aerodynamics to obtain
         significant gains in terms of fuel consumption and CO2 emissions.




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TODAY AND TOMORROW                                          DEPARTMENT                           JUNE 2010
         Hervé Bertrand, VP Design Renault Trucks
         Renault Trucks design - an emotion.


         "Design has always played a major part in Renault Trucks' history: Berliet trucks were the first to take
         notions of ergonomics and comfort into account. Renault V.I. continued this tradition by designing the
         Magnum. And Renault Trucks is still a forerunner in terms of innovation. The range's design gives each
         model its own signature. We could even say that, even more than a signature, Renault Trucks design is a
         way of expressing emotion. Our department also determines the brand "DNA code", meaning the
         fundamental elements of our future products, while at the same time drawing on the historical foundation
         that forged the brand and the company's style to maintain its consistency."




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TODAY AND TOMORROW                                   DEPARTMENT                        JUNE 2010
     COMMITTED TO ITS CUSTOMERS AND SOCIETY


     The environment: sustainable commitments


         For a long time, Renault Trucks has made the environment one of the key aspects of its development and
         industrial management. The company has published an Environmental Charter in which it undertakes to
         apply the principles of its own policy. Renault Trucks strives to reduce the impact of its activities on the
         environment and offer vehicles consuming ever lower amounts of fuel that use new energies to combat
         the increase in greenhouse gas emissions.



            Environmental protection at the sites

                 The Environmental Management System (EMS)

         Renault Trucks aims to get its entire staff committed to defending the common cause of environmental
         preservation. Renault Trucks set up an Environmental Management System (EMS) several years ago,
         enabling it to minimise the impact its activities have on the environment, issue alerts in the event of any
         incidents and establish an action plan to improve its performance. This system is based on a standard
         organisation for each entity, common methods and resources as well as documentation, so that Renault
         Trucks' environmental policy can be applied consistently throughout the company.



                 ISO 14001 certified sites

         All Renault Trucks corporate services and production sites are certified ISO 14001, the international
         benchmark for environmental management. This certification requires a renewal audit every 3 years.


         The production sites strictly observe the stipulations of the environmental policy at all levels: limitation of
         waste, recycling of ordinary or hazardous waste, both solids and liquids, processing of paint and oil slurry,
         etc. For example, 90 % of ordinary industrial waste (OIW) is recycled.


         Furthermore, Renault Trucks asks its suppliers to be ISO 14001 certified or committed to an ongoing
         improvement process. For considerable attention is now being paid to how long trucks are kept
         operational.   Maintenance and repair activities generate a considerable amount of waste and the
         company's commitment is shared by all its partners who are also expected to comply with specific
         environmental standards (recovery of oils, waste, used parts, etc.).




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TODAY AND TOMORROW                                     DEPARTMENT                         JUNE 2010
         In 2008, the Blainville- sur-Orne site commissioned a new paint shop designed to cut energy consumption
         by 20% for all Renault Trucks cabs and also reduce the Volatile Organic Components (VOC) in the paints
         used by 25%.



            Cutting CO2 emissions and conserving resources

         Cutting CO2 emissions is the major challenge now being faced by industry and transport as part of the
         fight against climate change.


         Between 2003 and 2008, Renault Trucks halved its energy consumption per vehicle produced and cut its
         CO2 emissions by 35%.


         To achieve these results, Renault Trucks implemented a policy of refurbishing its plants and investing in
         projects furthering sustainable development. As a result, the company opted for more efficient
         technologies (changing processes, low energy lighting, new boilers, improved insulation, etc.) and
         encouraged staff members to change their habits (turn down heating at night, switch off certain
         compressors at weekends and not leave devices on standby, etc.).


         Renault Trucks is currently developing the proportion of renewable energies used at its sites in France,
         particularly by installing photovoltaic panels and solar water heaters on buildings. Covered car parks
         have also been built with solar panels on their roofs (3,000 sq. m. of photovoltaic panels have been
         installed on two new buildings at the Lyon site. These will generate 200 MW a year, thereby avoiding the
         production of 25 tonnes of CO2 equivalent).


         Renault Trucks places a great deal of importance on preserving water resources, having reduced the
         volume of water used in the production of each unit from 50 m3 in 2003 to 14 m3 in 2008.



            Environmental protection and mobility

         The road haulage sector is currently subject to a number of conflicting priorities. On the one hand, it must
         meet the growing need for goods mobility, providing swift and efficient flows - while on the other, it has to
         take account of greater opposition from public opinion to the nuisance it causes in order to retain its
         relevance and remain one of the most efficient modes of transport. Road transport, which is
         indispensable, will remain the most relevant way of satisfying the vast majority of goods mobility needs.
         All the sector's players are committed to reducing the nuisance associated with this massive growth in
         demand.




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TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
         After having virtually solved the problem of local pollution by spectacularly reducing polluting gas
         emissions from engines, truck manufacturers are now up against the enormous challenge of combating
         global warming. This means that they have to significantly reduce the CO2 emissions which are directly
         linked to fuel consumption.


         To bring its engines into line with European ‘EURO IV (2006)1 and EURO V (2009) standards, Renault
         Trucks has opted for SCR (Selective Catalyst Reduction) technology. This makes it possible to satisfy
         demands in terms of emissions, while at the same time maintaining vehicle performance, particularly
         when it comes to fuel consumption. The new generation of Renault Trucks vehicles fitted with Euro 4
         engines using SCR technology consume on average 5 % less fuel than those they replace.


         Furthermore, Renault Trucks is now also offering an EEV compliant range - meeting the demands of this
         most exacting road transport standard, which is even stricter than the Euro V standard currently in force.
         Compliance with the EEV standard is sometimes required in certain towns seeking to restrict more
         polluting vehicles' from entering certain districts.


         Renault Trucks offers professionals Optifuel Solutions, a product and service offering which is constantly
         being improved. This is designed to help customers operating vehicles in both the Long Distance and




         Construction ranges to reduce the proportion of their operating costs spent on fuel. First of all it includes
         Optifuel Technology, referring to Euro V engines fitted with SCR technology, associated with Optidriver+ or


         1
          European standards which came into force in 1990 and oblige manufacturers to regularly reduce levels of air polluting emissions -
         nitrous oxide, particles, unburnt hydrocarbons and carbon monoxide.




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TODAY AND TOMORROW                                             DEPARTMENT                               JUNE 2010
         Optitronic robotised gearboxes delivering fuel savings of 3% and 7% respectively. These technical
         solutions are complemented by Optifuel Programme, which covers Optifuel Training, instruction in
         rational driving, Optifuel Infomax, fuel consumption measurement and monitoring software, as well as
         access to an exclusive Internet Optifuel Programme Club site in some countries.


         In 2007, Renault Trucks launched a research programme into fuel savings, based on work carried out by
         the "Optifuel Lab" laboratory vehicle. There is no intention of putting this vehicle on the market. It is solely
         designed to test new fuel saving solutions under actual operating conditions. After 4,500 km of trials,
         results already show that fuel consumption can be reduced by 13%, which translates into almost 120 g of
         CO2 for each kilometre travelled. Most of these savings are achieved as a result of in-depth work on the
         entire rig's aerodynamics (tractor + trailer), the engine (by a "Formula 1” approach to optimising each
         component's function), reducing friction and focusing on driving assistance systems.



            Developing alternative energies

         Renault Trucks is also active in the field of alternative energies and modes of propulsion and offers
         vehicles running on compressed natural gas and electricity. These are for the most part destined to be
         operated in urban environments (local authority services, road maintenance, distribution, etc.).


         Comparable with diesel vehicles in terms of driving and performance, vehicles using NGV (Natural Gas for
         Vehicles) emit no smells and are much quieter. They are particularly suitable for transport in urban
         environments. The "all electric" solutions not only emit no polluting emissions and CO2 but also generate
         absolutely no noise. They are therefore ideal for use in town centres. In 2008, Renault Trucks presented
         an all-electric Maxity concept vehicle based on a 4.5 tonne model. These vehicles not only meet
         environmental regulations, but their operating range is also designed to make sure they can operate with
         total efficiency in an urban environment. At the beginning of 2010, Renault Trucks delivered the first all-
         electric Maxity to a Parisian carrier. It is fitted with an asynchronous motor, a robotised gearbox and
         latest generation lithium-ion batteries. A braking energy recovery system gives the vehicle an operating
         range of almost 100 km. Its top speed can be as high as 90 km an hour. Between 10 and 30 pre-
         production vehicles are set to be delivered to French pilot customers for operational tests prior to a
         market launch scheduled for 2011.


         Since the end of 2008, Renault Trucks has been testing "parallel" hybrid technology under actual
         operating conditions. These solutions combine use of an internal combustion engine and an electric
         motor which supply power to the wheels according to several different distribution scenarios. A Premium
         Distribution refuse collection vehicle fitted with a HYBRYS-TECH powertrain has been tested under actual
         operating conditions in the Greater Lyon area. Two other vehicles have also been undergoing tests since




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TODAY AND TOMORROW                                      DEPARTMENT                         JUNE 2010
         the end of 2009, one for carrying out beverage deliveries and the other for bulk materials transport to
         urban building sites. This technology enables fuel consumption to be cut by up to 35%, depending on
         conditions of use, which means reducing annual CO2 emissions by 16 t.




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TODAY AND TOMORROW                                  DEPARTMENT                      JUNE 2010
     Defending sustainable goods transport in built up areas


         Renault Trucks is committed to reducing trucks’ environmental impact as part of a broader solution
         designed to meet the challenges of mobility in the future. To this end, its advanced research teams have
         developed an acknowledged body of expertise concerning goods transport in built-up areas.



            The right truck with the right energy for the right use in the right place

         The growth in global urbanisation makes it urgent to implement sustainable mobility of goods in towns.
         Renault Trucks has developed its vision of a transport system that respects the environment, uses energy
         resources sparingly and is better integrated into the urban system. It is based on the following principles:
             -   consolidated flows (more medium tonnage, well filled trucks making delivery rounds)
             -   a combination and optimisation of technologies and available energies (diesel, hybrid drivelines,
                 natural gas and electricity)
             -   integration   of    vehicles   into   an   "intelligent"   transport   system   (vehicle-infrastructure
                 communication).


         The ideal means of operating would be for goods to be first of all brought in huge shipments to intermodal
         platforms at urban sites.


         To reach load breaking zones in suburban areas, the best tool remains a productive, low fuel consumption
         tractor and semitrailer rig. Renault Trucks' research work, mainly focused on rig aerodynamics (Optifuel
         Lab), demonstrate that fuel savings of over 10% can be achieved compared with a standard vehicle,
         thereby reducing CO2 emissions by a comparable amount.




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TODAY AND TOMORROW                                      DEPARTMENT                         JUNE 2010
         Goods would subsequently be shipped from warehouses to town centres using vehicles of 12 to 26 t. They
         would run either on natural gas or use a hybrid diesel-electric driveline. It would be more advantageous
         to use a single, well-loaded, medium tonnage vehicle rather than several vehicles with lower capacity: It
         takes up less space, generates less noise, CO2 emissions and pollutants as well as saving energy. A
         decision to use this type of truck making delivery rounds to several different customers would be
         advantageous in both business and environmental terms.


         As town centres are not always accessible to heavy goods vehicles, small, hybrid or all-electric trucks
         (Renault Maxity prototypes), with a high payload are ideally suited to completing the last few kilometres in
         narrow streets or protected zones.


         Finally, Renault Trucks is able to get vehicles to communicate with each other, their depots and
         infrastructure. By the use of telematics, trucks can be used to best advantage in an organised and
         cooperative transport system (with guidance, delivery round organisation, delivery space reservation,
         adaptation to environmental performance, driving assistance, safety, etc.).


         For example, as its contribution to the European FIDEUS research programme (Freight Innovative
         Delivery of goods in European Urban Spaces), Renault Trucks has developed an urban distribution vehicle
         with enhanced performance in terms of environmental protection, safety, security and driver comfort. It
         particularly stands out for being four times quieter than a conventional vehicle, and can adapt its
         operating mode to ensure polluting emissions are kept to an absolute minimum.


         A powerful commitment to protecting the environment, both nationally…


         - Lyon Trucks and Bus competitive cluster
         Renault Trucks is one of the founders and prime movers in the "Lyon Urban Trucks and Bus" competitive cluster
         focused on transport systems. Several lines of research carried out by this cluster concern improving the
         environmental qualities of vehicles or their components. For example, reducing noise levels for urban use or
         developing clean and fuel-sparing alternative drivelines. This initiative is an additional commitment by the company to
         developing and spreading environmentally-friendly technologies.


         … and internationally


         - The UN Global Compact
         Renault Trucks joined the UN Global Compact in 2004. This charter is, in particular, designed to "promote greater
         environmental responsibility" and "encourage the development and spread of environmentally friendly technologies".




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TODAY AND TOMORROW                                         DEPARTMENT                           JUNE 2010
     Road safety: an absolute priority


         The increase in traffic on some major roads and around urban areas is creating a number of problems
         including declining road safety and its unacceptable consequences. Different types of road users are
         finding coexistence difficult, and when it comes to apportioning blame, motorists find it all too easy to
         point the finger at trucks. Accused of every possible misdeed, they are stigmatised together with the
         entire road haulage sector, in ignorance of the actual facts revealed by statistics on the one hand, and the
         benefits and services provided by this activity on the other.



         Trucks - setting an example for road safety                (Figures for France. Source: The French Road Transport Union)




         Between 1997 and 2008, the number of road accidents resulting in injury involving heavy goods vehicles
         was reduced by almost 50%.


         In 2008, trucks only accounted for 3.2 % of all vehicles involved in accidents causing injury, and only 7
         % of total traffic.


         HGV involvement in accidents (number of accidents per thousand kilometres travelled) is almost 9 times
         lower than it was in 1980, and remains proportionately very much lower than the figures for cars.


         Renault Trucks, which puts 75,000 vehicles on the road every year, has made safety one of its constant
         priorities. Its operations in this field are guided by a determination to find the most efficient solutions.



            Cutting edge accidentology

         Renault Trucks is carrying out important work with the CEESAR (European Study and Safety Centre)
         which, via detailed accident studies (D.A.S.), provides the means of understanding the causes of accidents
         and their resulting injuries as well as identifying the areas of research which can prevent them or reduce
         their seriousness. It is used to deduce priorities in terms of action to take so that solutions can be
         developed which will have a real influence on improving road safety (frontal car/truck impact, other
         car/truck impacts, truck/other road user impacts apart from cars and protection of those on board
         trucks).




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TODAY AND TOMORROW                                      DEPARTMENT                              JUNE 2010
            Active safety

         Active safety involves all systems and responses implemented to AVOID accidents. These include braking,
         retardation and road handling systems.


         Renault Trucks' achievements and work are largely focused on:
                 - Retardation/braking: constant improvement of performance and response time (brakes with
                 electronic EBS control)
                 - Dynamic control: assistance with maintaining directional stability, rollover and jack-knifing
                 prevention (ESP)
                 - Assistance with improving vision: rearview mirrors with built-in camera, sensors and cameras
                 for blind spots.
                 - Assistance for maintaining driver concentration.


         The arrival of new information and communication technologies opens up new perspectives for safety by
         establishing interactive communications between people, vehicles and infrastructures. Renault Trucks is
         developing and beginning to sell solutions resulting from its work in the following areas:
                 - Automatic Safe Distance Keeping between vehicles
                 - Automatic Lane Keeping. Another means of ensuring vehicles keep to their lanes is a directional
                 monitoring system which warns drivers when the truck is straying from its lane. Renault Trucks
                 supplies this tool as an aftermarket product under the Mobile Eye name.
                 - Lane changing assistance (a tool offering improved visibility which helps prevent accidents
                 occurring during lane changes, which are among the most frequent).
                 - Vehicle-infrastructure communication



            Passive safety

         Passive safety involves systems designed to REDUCE the seriousness of accidents.


         Renault Trucks' achievements and work in this field are largely focused on:
                 - Front underrun bars. They are currently rigid, but Renault Trucks is working on energy
                 absorption systems which are more efficient and will save more lives.
                 - Protection of vulnerable users in urban environments. Reducing the seriousness of accidents
                 involving these users is now one of the company's prime concerns, and projects are currently
                 underway to incorporate appropriate preventive measures into future truck design and
                 architecture.




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TODAY AND TOMORROW                                    DEPARTMENT                         JUNE 2010
            Safety elsewhere

         Renault Trucks implements solutions for its customers designed to enhance the safety of staff other than
         drivers who may run the risk of being involved in occupational accidents associated with vehicle operation
         or servicing.
                 - Development of electronic fifth wheels for totally safe trailer coupling
                 - Development of parking brake lock warnings
                 - Providing safe access to the catwalk behind the cab



            Outlook

         Since 1972, road safety figures have been declining in France. (The number of injured and killed has been
         divided respectively by 3.4 and 3.7 while traffic has increased in the same proportion). After several years
         of stagnation (1998-2001), indicators have once again been heading in the right direction since 2002. In
         Europe, the downward trend of numbers killed can be seen in all member countries: it has been halved in
         the past 15 years, while the number of vehicles on the roads has gone up by 1.5.


         Trucks have been one of the best performers: for in terms of kilometres covered, HGVs is the category of
         vehicle least involved in accidents. However, when they are involved, accidents tend to be more serious




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TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
         due to them having a significantly higher mass than other vehicles.


         Renault Trucks is making its contribution to correcting this phenomenon via several research
         programmes focused on safety, in line with the action being taken by public authorities and the haulage
         sector. It should be noted that truck drivers and operators as a whole are particularly aware of their
         responsibilities in this area. Apart from their technical and regulatory aspects, these combined efforts
         also involve training designed to improve truck drivers' attitudes and reflexes, on which any significant
         progress must hinge.




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TODAY AND TOMORROW                                   DEPARTMENT                       JUNE 2010
     Renault Trucks - a signatory of the UN Global Compact

         The UN Global Compact is an initiative launched in 1999 at the Davos Economic Forum by former
         Secretary General Kofi Annan. This pact invites companies to adopt, support and apply a set of 10
         fundamental values within their sphere of influence. These cover the fields of human rights, working
         standards, the environment and the fight against corruption. Launched in 2000, the UN Global Compact's
         operational phase takes the form of an International Charter offering companies, UN organisations, the
         world of work and civil society the possibility of making an active commitment to apply these 10 universal
         principles.



         Every year, the Group is required to produce its results and post them on the UN site
         (www.unglobalcompact.org). At the same time, this charter gives access to certain markets with
         particularly demanding invitations to tender, the exchange of information with other signatories (3,000
         signatory businesses worldwide, including almost 400 in France), the opportunity to take part in debates,
         partnership projects, etc.


         As a signatory, Renault Trucks undertakes to uphold fundamental universal values while at the same time
         having access to a means of developing and encouraging responsible globalisation.




                                 The Global Compact's 10 universally accepted principles


         1 - Promote and respect the protection of internationally proclaimed Human Rights.
         2 - Ensure there is no complicity with violations of human rights.
         3 - Uphold the freedom of association and the effective right of collective bargaining.
         4 - Work towards eliminating all forms of forced or compulsory labour.
         5 - Effectively abolish child labour.
         6 - Eliminate discrimination in the fields of employment and occupation.
         7 - Support a precautionary approach to environmental challenges.
         8 - Undertake initiatives to promote greater environmental responsibility.
         9 - Encourage the development and diffusion of environmentally friendly technologies.
         10 - Combat all forms of corruption.




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TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
     A KEEN PLAYER


     Renault Trucks' adventurous spirit


            Silk Road 2005

         Having been involved on several occasions with various trans-African expeditions since the beginning of
         the 20th century (the Six Wheel Raid in 1926, the Ténéré Mission in 1959 and the Sand Cruise in 1977),
         Renault Trucks decided to revive the tradition when, in 2005, it launched its Silk Road expedition. This led
         to eight Renault Trucks vehicles setting off to follow the path of Marco Polo: five Renault Kerax 6x6, a
         Renault Kerax 4x4 and 2 Renault Sherpa vehicles, all travelling from Lyon to Peking.


         This truly remarkable expedition, combining outstanding performance and a unique route was labelled
         "Renault Trucks Adventure". The 8 teams covered 20,000 km across Europe, Turkey, Iran, Turkmenistan,
         Uzbekistan, Kazakhstan, Kyrgyzstan and China, via Inner Mongolia, to experience an extraordinary
         adventure, discover several amazing countries and learn a great deal about other peoples via fascinating
         meetings at every stage of their epic journey.



            "Cape to Cape" 2009

         After the Silk Road, Renault Trucks set out on a new adventure at the beginning of 2009: 60 adventurers
         on board six Kerax and six Sherpa vehicles, drove from Cape North in Norway to the Cape of Good Hope in
         South Africa in 16 weeks. A journey of 30,000 km crossing 16 countries.


         Cape to Cape provided the ideal conditions for testing the equipment and engines using SCR (Selective
         Catalytic Reduction) technology under extreme conditions. Renault Trucks was able to demonstrate the
         reliability of this exhaust gas post-treatment solution it had chosen to comply with current environmental
         standards.


         Cape to Cape was also a human adventure, since the vehicles were driven by Renault Trucks staff
         members, drawn at random from all the applications, and then selected after passing a series of tests.
         Around 40 of them in all, including six women, took part in the expedition.




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TODAY AND TOMORROW                                    DEPARTMENT                        JUNE 2010
     Renault Trucks on the race track


            Truck racing: with the MKR Technology team in 2010

         Renault Trucks shares a passion for trucks with its customers and drivers, reflecting the close
         relationship it maintains with them. Fully committed to Truck Racing since 2007, Renault Trucks is
         pursuing this adventure in 2010 with a new team - MKR Technology. This team of truck racing
         professionals is led by Mario Kress, one of the greatest names in the discipline (holder of eight European
         crowns over the last 10 years).


         Renault Trucks is supplying the MKR Technology team with its "engine" technology, assistance during the
         races and has also provided a brand new design for its two racing trucks. In addition, Renault Trucks is
         providing the team's logistics vehicles: a Magnum serving as a motorhome and a Premium Long Distance
         workshop which is also used for carrying the two racing vehicles.


         Renault Trucks' involvement as an engine builder in the European Championship for yet another season
         clearly demonstrates its determined commitment to Truck Racing.




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TODAY AND TOMORROW                                   DEPARTMENT                       JUNE 2010
            On the Dakar trail… all the way to America

         Long established in Africa, it was quite natural for Renault Trucks to become part of the Dakar Rally
         adventure. It became increasingly involved as the years went by. The last editions saw some 30 Renault
         Kerax taking part, most of them as assistance vehicles. This range has now become an unchallenged
         benchmark for its mobility as well as its sturdiness and reliability. This rally usually gives Renault Trucks
         opportunities to meet up with its customers all along the route.


         Since 2000, Renault Trucks has been committing Renault Kerax vehicles to the rally to provide logistics
         support for its own 24/24 emergency assistance organisation. This offers its expertise, technical advice
         and, if necessary, supplies spare parts to the entire Renault Trucks fleet taking part in the event.


         In 2009, the "Dakar" was exported to South America, following a 9,500 km route running through
         Argentina and Chile - and Renault Trucks was there as well. In 2010, Renault Trucks once again played a
         key role in the rally's second South American edition, fielding 16 Renault Kerax involved in various
         aspects of the event (competition, assistance, vehicles for the organising body, etc.) plus a Sherpa used as
         a press car for local journalists.


         Mainly involved in providing assistance to competing customers, the Renault Kerax totally fulfilled their
         role by demonstrating flawless reliability and supplying spare parts to competitors at each bivouac.




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TODAY AND TOMORROW                                     DEPARTMENT                        JUNE 2010
     Renault Trucks, a partner


            Renault Trucks banks on culture

         Impressed by the richness and variety of artistic creation to be found in Lyon, where it has its roots, in
         2006 Renault Trucks embarked upon a local policy of corporate sponsorship and cultural partnerships.


         Art is no longer an intruder in the industrial sphere. The Renault Trucks design team is constantly
         drawing inspiration from its environment to create vehicles of the future, echoing the concept trucks
         which reflect this philosophy and demonstrate the company's creative expertise. This line of research
         involves a certain taste for risk, a daring and a vision which remains allied to that of the artist. At a time
         when innovation has become essential for businesses, it is natural for Renault Trucks to turn towards art
         and those who play a role in it. By its involvement in various operations, Renault Trucks aims to make its
         contribution to supporting the region's cultural heritage for the benefit of a wider audience.


         In 2008, for the fifth year running, Renault Trucks was a partner in the Lyon Festival of Light. This world-
         famous event attracts more than 3 million visitors to the city every year. Renault Trucks also partners the
         city's Biennial Contemporary Art Exhibition and the dance biennial. This kind of corporate sponsorship
         also allows the company to express its values and identity in different ways to both internal and external
         audiences. Renault Trucks has also supported the Célestins Theatre and the National Orchestra of
         Lyon/auditorium.



            ... and on education

         Renault Trucks is a partner in the "Word Truck" operation. Designed for 8-15-year-olds, its purpose is to
         raise awareness of the French language among young people by inviting them on board a truck.


          Accompanied by their teacher, they take part in quizzes on the computers installed in a specially
         equipped semitrailer, to "play with French" by discovering its subtleties, traps and delights. This
         semitrailer is towed by a Renault Magnum Euro V tractor that Renault Trucks has made available to the
         organisers for three years. This makes the operation highly mobile, and the rig travels all over France to
         meet children in more than 130 towns.


         Renault Trucks also offers teaching kits called "living with the giants of the road". They are designed to
         raise primary children's awareness of the world of trucks and how to avoid the dangers of the road. The
         teachers' kits include a coursebook with 12 educational sections covering various themes around trucks




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         and posters showing the role they play in the process of manufacturing a yoghurt. It also shows the
         potential risk vehicles can pose and how children can limit the risk of accidents when they are close to
         one.



            Renault Trucks works to help sick children

         In addition to its initiatives designed to encourage culture, for many years Renault Trucks has also been
         contributing to operations for sick children.


         In particular, Renault Trucks partners the Doctor Clown association which aims to improve the quality of
         life experienced by children in hospital. The Association organises "therapeutic clown" programmes
         programmes combining confidences, games and ways of stimulating the children's imagination. Set up in
         July 1995, this association offers daily entertainment and activities for children in hospital des
         interventions de clowns, de jongleurs, de conteuses, de marionnettistes, de magiciens. Using methods
         that at times seem surprising, it helps children and their families cope better with sickness.




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