General Tips

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					                      Don’t Ever take Beer to an Interview
                     and Other Valuable Career Search Tips

The following are tips and templates that anyone seeking a career level position should study
before embarking on a career search.


Treat your job search as a job!
Know what resources are available to you!
Know what you are looking for in order to find it!
Know what you are qualified to do!
Be able to talk about what you want to do!
Realize that your USF degree is a highly marketable product!
Avoid shotgun approaches: zero-in on only those positions you want!
Always Be Positive.

Career Resources at USF

St. Petersburg Counseling and Career Center
BAY 119
(727) 553-4422 for reservations, and
(727) 553-4129 for general questions
Career Search Tips
General Tips
   1. If you have to mail your resume to a prospective employer, do not fold it. Use a large envelope
   2. Spell out everything on your resume. Do not use abbreviations like St. for Street or Ave. for
   3. Have a friend proofread your resume
   4. DO NOT PUT "References available upon request" on the bottom
   5. When faxing your resume, be sure to use black ink on plain white paper
   6. Use inkjet or laser printing, and avoid dot matrix
   7. Copies of a resume should be clear, and without smudges.
   8. Do not use a font larger than 20 point.
   9. A graduating college student should keep their resume to one page
   10. If your GPA is a 3.0 or higher, include it.
   11. Include any internships you have done within your education section.
   12. Do not get too fancy with your resume unless you are applying for an advertising or related
   13. Most resumes are scanned into computers, so make sure the important points of your resume
       are on the white section of the paper.
   14. Use the 2 digit code for states with no periods in between. RI for Rhode Island etc.
   15. Phone numbers should include area codes

Heading Tips
   1. Name should be the largest & boldest print on resume
   2. Print full name including your middle name
   3. Center your name at the top of the page
   4. Present address should be on the left side
   5. Permanent address should be on the right side

Objective Tips
  1. Make objective general, because you may use it to try and get a number of jobs
  2. Be more specific for the job you want in the cover letter
  3. Never use entry level in your resume or cover letter
  4. Don’t use the word obtain, it means given and you never want to ask for anything
  5. Use attain, achieve, become, it shows confidence

Education Tips
  1. It is better to have education first, because graduates usually don’t have a lot of experience
  2. Don’t use B.S. to tell about degree, spell it out: Bachelor of Science in your major
  3. Including the date you graduate is optional, but take it off after you graduate
  4. Never use the word candidate

Reference Tips
   1. You don’t have to refer to them
   2. Put references on a separate page
   3. Your reference paper should match your resume paper.
Cover Letters

   1.   The cover letter should be personalized for every job you apply for.
   2.   Use "Sincerely" as your closing.
   3.   The paper should match the paper you used for your resume.
   4.   Make sure that you are addressing the person correctly. If I am the Human
        Resources director, then I wouldn't want my name misspelled.

Thank You Letters

   1. Thank you letters should be sent out within three days of the interview.
   2. A resume should be included with the thank you letter.
   3. If you forget to mention a point in your interview this is the perfect place to bring
      it up.
   4. Mention that you are looking forward to hearing the decision of the employer

Professor’s Note: Spend a few bucks and invest in quality note cards with your initial embossed.
Write a personal note to each person that you meet. Write the note within 24 hours of the interview
and make sure you spell their name correctly. Try to add a personal touch to each note but remember
something specific from the interview that you can use to create a reason for wanting to work with that
Basics of a Cover Letter
Your Address
Your Phone

Contact Person Name

Dear Mr./Mrs. _____________:

Paragraph #1-Tell why you are writing. You want to get the employer's attention and arouse
their interest. Display your knowledge of the company you are writing to.

Paragraph #2-Briefly describe your academic qualifications. Identify the job you are interested
in or the general area if there is more than one job you are interested in.

Paragraph #3-In this paragraph you want to relate your education and qualifications for the
position you are applying for. Refer to the points in your resume and expand on them. If you do
not have a great deal of work experience, mention extracurricular activities that would relate to
the position.

Paragraph #4-Ask the employer for an interview appointment, and suggest the best time for you
to be reached.

Paragraph #5-Thank the prospective employer for their time and consideration.



Full Typed Name

Before the Interview
    Know the location of the interview
    Know the name of the interviewer
    Arrive 10 to 15 minutes early
    Bring extra copies of your resume because the interviewer may want to pass them
     on to others in the company
    Bring a copy of your references
    Bring a pen and notebook to write down important information.
    Greet the interviewer with a firm handshake and a smile

During the Interview
   Keep eye contact with the interviewer, it shows that you are interested
   Sit up straight in your chair
   Speak clearly
   Don't fidget
   Don't interrupt the interviewer while they are talking
   Use hand gestures when talking, it shows good communication skills
   When the interview is talking, nod and smile, it shows interest and enthusiasm

The Interview is over when
   Interviewer asks if you have any questions
   Interviewer might mention something about going to lunch
   Interviewer stands up
   Interviewer looks at watch

End of Interview
   Shake hands with interviewer
   Thank the interviewer for interviewing you
   Mention something about talking later

1. Why should I hire you?
        I have been in interviews where this is the only question they asked.
2. Tell me about yourself.
3. What is your best quality?
4. How would you describe yourself?
5. Are you willing to relocate? To where?
        State exactly where you would want to go. An excellent follow up question for you to
          ask is concerning relocation expenses. As always show your knowledge of their
          company. Start with "I saw in your employee guide that..."
6. What do you think is your major weakness?
        Never say that being a perfectionist is your biggest weakness. Some applicants think
          that this makes you look better, but it seems that you not secure.
7. What do you think is your major strength?
8. What college classes did you like the most? Why?
        Try to use classes that pertain to the job you are going for. It doesn't hurt to show
9. What college classes did you like the least? Why?
        "I would have to say the core courses in my degree. Although I understand that they are
          need for accreditation (big word) the courses were usually taught uninspired. The
          teachers as well as the students just wanted to make it through the semester."
10. Who was your favorite teacher in school?
        An answer that I always use (and that is true) is: "Kevin Bittle - he was my advertising
          professor in college. He seemed to bring the class alive. He used case studies from real
          world topics and tied them into the curriculum, not simply reading from a text and try to
          relate it to the world. I think I got the most out of his classes."
11. What can you bring to our company?
        If you can - try to show how you will reduce their costs - "I have been trained in Access
          and Microsoft Word which means I can begin in my duties immediately" (In the back of
          their mind their thinking - "Access $540, Word $445 - this kid will save me $1000 in
12. What are three words that best describe you?
        The three that I usually use are adaptable, responsible, and through. Translate these into
          tasks for the interviewer. Show them how you were resourceful by figuring out a new
          way to code a database.
13. Why are you applying for this job?
        Sample answer: "I am applying for this job because I believe that I can contribute to this
          company. My experience in the field is unparalleled, and my ability to adapt makes me
          believe that I can take the job to the next level"
14. How do you feel about working overtime?
        Be honest - if you say yes here and you don't want to you WILL be stuck.
15. What salary are you expecting?
16. What do you know about our company?
        Have a couple of items that you know, and at least one with a number like $ of sales
17. How did you find out about this position?
           If you heard about the position from someone in the company make sure you mention
            their name. Just because companies don't talk about nepotism doesn't mean it doesn't
18. In addition to salary, what benefits would most interest you?
         Be honest in what you ask for. If you've done your research you should know what they
            offer. Try to tailor your response to what they have. Ask for more than what they
            usually offer (If you think you deserve it)
19. What extracurricular activities have you done?
         While it is a good idea to show that you are well rounded, it is a good idea to stress
            those activities which show team involvement and leadership.
20. Have you ever done volunteer activities?
         Try to get out and do volunteer work, not only does it help the community but
            employers like to see it as well. An added plus is that if they have no employees that
            volunteer you will be a great public relations item for them.
21. What was an experience in your life that you would want to go back and change?
22. Name a point in your life where you turned a negative into a positive.
         You have to come up with your own here
23. Who is your hero, and why?
         The greatest answer is if you can use a family member or friend, try to stay away from
24. Do you have any questions for me?
         Always have questions.
25. Give me an example of how you manage multiple projects.
26. How was your last employer?
         Try to avoid putting your past employer down. Cite their strengths and weaknesses.
27. What was your biggest failure?
28. What was your biggest accomplishment?
29. Where do you see yourself in 5 years? How about 10?
         An answer to use only on rare occasions WHERE YOU CAN BACK IT UP is "With no
            disrespect I see myself in that chair." elaborate with "my management skills..... and my
            other skills..."
30. Why are you leaving your current position?
31. Aren't you overqualified for this position?
32. What are your career options right now?
33. Why haven't you found a position already?
         Don't be afraid to tell them about other offers you may have. DO NOT tell them "I
            really screwed up in an interview" State that this is your first interview.
34. What books/movies have you read/seen lately?
         Although Clerks and Mallrats are GREAT movies this isn't the time to discuss them.
            Start off with a multi generational picture like Good Will Hunting or Titanic, then lead
            into Clerks
35. What are your outside interests?
         Use activities that are team oriented. A true story - a person was turned down for a job
            because he listed scuba diving. The interviewer said it was a solo sport and he wouldn't
            be sure if the applicant could act in a team environment
36. How do you feel about reporting to a younger person/woman?
          "I don't see people as age or gender. I understand their ability. If they are a manager
           then they arrived at that position through work and determination. I have no problem
           reporting to any person."
37. Could you have done better in your past job?
        "In hindsight....." ALWAYS come up with something for this one
38. What was your attendance in your last job?
        We're really hoping this is good.
39. What changes would you make if you were hired?
        You can't answer this question if you don't know anything about the company.
40. Have you ever fired anyone before?
41. What would you say to a boss that has a sub-par idea?
42. How could you have improved your career path?
43. May I contact your present/past employer for a reference?
        This one's up to you, but I'm hoping that they can. It is also good to have a reference
           letter from that boss. Nothing is better than saying "Yes, certainly, also I have a letter of
           recommendation you may want to compliment that phone call."
                             What Interviewers Cannot Ask You
    Hiring persons based on whether they are men or women is unlawful. Assuming that women
      cannot perform the duties of a job should be avoided. Instead, women should be allowed to
      prove they can perform the duties of the position.

Ethnic Origin
    Any information about an applicants origin should not be asked for. This includes information
       about applicant's place of birth, or spouse.

    A judgment can be made on a conviction record other than an arrest record, because a
      conviction is an indication of guilt. Although, if you are hiring a person to park cars, a
      conviction of grand theft auto would be relevant, whereas a failure to pay rent that was brought
      to court would not be relevant.

      Questions about an applicants age or date of birth should be avoided. However the question
       may be used to retrieve information to comply with the child labor law. For example - "Are you
       under 18?"

    Discrimination based on pregnancy or childbirth is illegal. Questions regarding family plans,
      and birth control techniques can also be discriminatory because they are not also asked to men.
                        Professional Dress For Men
1.   Conservative color for a suit, ie blue, gray, black
2.   A white collared shirt with a conservative tie, no wild patterns (or cartoon
3.   Socks need to match suit
4.   Don't wear athletic socks
5.   Shoes need to be shined
6.   Don't wear any accessories. (A watch is fine)
7.   If you have a beard - make sure it is trimmed.
8.   Try to avoid wearing a suit that you can tell is from an expensive designer,
     because although it would seem like it would make you look good, the
     employer might pass you over thinking that you do not need this job.

                        Professional Dress For Women
1.   A business pant suit is acceptable attire subdued or dark in color, with
     matching shoes
2.   Don't wear excessive make-up
3.   Don't wear excessive accessories
4.   Shoes should be comfortable and you should be able to walk in them easily
5.   Polish shoes - when you walk away from a person they see the backs of
     your shoes, be sure they are not scuffed and dirty
6.   Carry a lightweight briefcase-never bring your extra resumes and
     certificates into the interview opened
7.   Keep hair under control-if it is permed or curly, don't let it be distracting.
                       How to Prepare an Effective Resume
1. Resume Essentials
  Before you write, take time to do a self-assessment on paper. Outline your skills and
  abilities as well as your work experience and extracurricular activities. This will make it
  easier to prepare a thorough resume.
2. The Content of Your Resume
  Name, address, telephone, e-mail address, web site address
  All your contact information should go at the top of your resume.

        Avoid nicknames.

        Use a permanent address. Use your parents' address, a friend's address, or the
         address you plan to use after graduation.

        Use a permanent telephone number and include the area code. If you have an
         answering machine, record a neutral greeting.

        Add your e-mail address. Many employers will find it useful. (Note: Choose an
         e-mail address that sounds professional.)

        Include your web site address only if the web page reflects your professional
  Objective or Summary
  An objective tells potential employers the sort of work you're hoping to do.

        Be specific about the job you want. For example: To obtain an entry-level
         position within a financial institution requiring strong analytical and
         organizational skills.

        Tailor your objective to each employer you target/every job you seek.
  New graduates without a lot of work experience should list their educational
  information first. Alumni can list it after the work experience section.

        Your most recent educational information is listed first.

        Include your degree (A.S., B.S., B.A., etc.), major, institution attended,

        Add your grade point average (GPA) if it is higher than 3.0.

        Mention academic honors.
  Work Experience
  Briefly give the employer an overview of work that has taught you skills. Use action
  words to describe your job duties. Include your work experience in reverse
  chronological order—that is, put your last job first and work backward to your first,
  relevant job. Include:

        Title of position,

        Name of organization

        Location of work (town, state)

        Dates of employment

        Describe your work responsibilities with emphasis on specific skills and
  Other information
  A staff member at your career services office can advise you on other information to
  add to your resume. You may want to add:

        Key or special skills or competencies,

        Leadership experience in volunteer organizations,

        Participation in sports.
  Ask people if they are willing to serve as references before you give their names to a
  potential employer.
  Do not include your reference information on your resume. You may note at the
  bottom of your resume: "References furnished on request."
3. Resume Checkup
  You've written your resume. It's time to have it reviewed and critiqued by a career
  counselor. You can also take the following steps to ensure quality:

        Run a spell check on your computer before anyone sees your resume.

        Get a friend (an English major would do nicely) to do a grammar review.

        Ask another friend to proofread. The more people who see your resume, the
         more likely that misspelled words and awkward phrases will be seen (and
These tips will make your resume easier to read and/or scan into an employer's data

      Use white or off-white paper.

      Use 8-1/2- x 11-inch paper.

      Print on one side of the paper.

      Use a font size of 10 to 14 points.

      Use nondecorative typefaces.

      Choose one typeface and stick to it.

      Avoid italics, script, and underlined words.

      Do not use horizontal or vertical lines, graphics, or shading.

      Do not fold or staple your resume.

      If you must mail your resume, put it in a large envelope.
Denise F. Moore
2657 Uphill Ave.
Somewhere, CT 06677

To obtain an entry-level position requiring strong analytical and organizational skills in the
engineering department.

University of North Carolina at Charlotte
School of Engineering
B.S., Mechanical Engineering with focus in automotive engineering, May 2001
Honors: Daniel M. Joseph Prize in Mechanical Engineering, 2001
Phi Beta Kappa

Co-op engineer, Ford Motor Corp., Detroit, MI, Spring 2001
Worked on advanced test project that involved mechanical design, CAD/CAM composites
technology, automobile structures, and coordination among project groups.
Mini-Baja Team Participant, University of North Carolina at Charlotte, Fall 2000.
Worked on six-member team of students to design and build a miniature stock car for
competition in National Society of Automotive Engineers competition. Our car won.
Intern, General Motors Corp., Detroit, MI, Summer 2000
Assisted in experimental and literature research, prepared figures and data for technical
papers, and computed engineering calculations.
Assistant Mechanic, Dewey's Garage, Trumbull, CT, Summer 1999 and 1998.
Performed oil changes, tire rotations, radiator flushes, troubleshooting problems with
customers' cars.

Related Course Work
Thermodynamics, deformable solids, statics, materials science, basic circuits, fluids
mechanics, controls, heat transfer, vibrations, statistics, design, turbomachinery, automotive
structural design.

Computer Skills
CAD, AutoCAD, MathCAD, C++, Word, Access, Excel.

President, Society of Automotive Engineers, campus chapter, Fall 2000-present
Peer tutor
Intramural baseball, 1998-2001
Intramural basketball, 1998-2001
930 Highland Ave.
State College, PA 16801
Nov. 15, 2000

Mr. Gerard Berger

Manager of Human Resources
Allen Investments Inc.
1023 Collins Ave.
Philadelphia, PA 19122

Dear Mr. Berger:

I am applying for the position of client account coordinator, which was advertised Aug. 4
with the career services center at The Pennsylvania State University. The position seems to
fit very well with my education, experience, and career interests.

According to the advertisement, your position requires excellent communication skills,
computer literacy, and a B.S. degree in business, economics, or finance. I will be graduating
from Penn State University this month with a B.S. degree in finance.

My studies have included courses in computer science, management information systems,
speech communications, and business writing. I understand the position also requires a
candidate who is team- and detail-oriented, works well under pressure, and is able to deal
with people in departments throughout the firm. These are skills I developed both in my
course work and in my recent internship at Hunter & Katchur Finance Inc. in Boalsburg, Pa.
My background and goals seem to match your requirements well. I am confident that I can
perform the job effectively, and I am excited about the idea of working for a dynamic,
nationally recognized investment management firm.

If you would like to schedule an interview or otherwise discuss my interest in this position,
please call me at 814/555-2468. I will be available at your convenience.

Thank you for your consideration.


Amy Sherwood

Amy Sherwood
                                         Daniel Patel
                                 11099 Camille Drive, Apt. 4
                                     Tempe, AZ 85287

Ms. JulieAnne Taylor
Art Director
The Kaplan Group
39 Mackes Ave.
San Francisco, CA 94112

Nov. 15, 2000

Dear Ms. Taylor,

We live in a world where styles change constantly and fresh images are always in demand.
Professionals in every field, especially graphic design, must be aware of these changes and
possess the flexibility and imagination to stay ahead of the trends.

I know The Kaplan Group seeks only the brightest and most creative designers for its team. I
also know that I have the training and ability it takes to produce compelling images for your
web and print publications. My B.S. degree in graphic design and my internship experiences
have taught me how to bring ideas to life on time and under budget.

The enclosed resume elaborates on the details of my skills and experience. And the
accompanying portfolio shows how I've turned ideas into reality.

I'd appreciate the chance to meet with you to discuss how I could be a vital part of your
operation. You may reach me at the above telephone number or e-mail address.
Thank you for your consideration. I look forward to talking with you.


Daniel Patel

Daniel Patel
The following information is available at:

This information may be copyrighted. Do not copy or sell this information. It is for instructional purposes and
for your use only.

                                                                    Resume writing - 10 tips to generate more
                                                                         interviews and higher salary offers.
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Tip 1 - Use Titles or Headings That Match The Jobs You Want
With employers receiving hundreds of resumes you must make sure that your resume hooks an
employer's attention within a 5-second glance. A great way to do this is to use job titles and skill
headings that relate to and match the jobs you want. For example, compare the headings Roger used in
his before resume to the headings used in his after resume.
Before Resume:                                        After Resume:
Accounting / Recordkeeping                            Management of A/R and A/P Accounts
Administrative                                        Computerized Accounting Applications
Computer Skills                                       Departmental Administration / Recordkeeping
Which set of headings are the strongest for an Accounts Payable / Receivable Manager position?
Even though Roger's title was Accounting Assistant, he actually managed over 1,000 A/R and A/P
accounts. Using skill headings that market the true nature of Roger's job duties will generate him more
interviews and higher salary offers. For more examples, like this one and the ones discussed below, click
on 60 Free Online Resume and Job Search Workshops at
Tip 2 - Use Design That Grabs Attention
Employers make snap judgments when glancing at your resume. If they see unrelated job titles or skills the
likelihood is very high that they will make an immediate assumption that you are not qualified for the job you
want. Adding to this problem is the fact that employers don't have the time to read through each of your job
descriptions to determine if you have the skills they need.
You Must Do That For Them! The design of your resume must highlight the most important information
about your work experience, skills and education. At first glance this information forms the image that
employers have of your skills and abilities.
Tip 3 - Create Content That Sells
Resume design should get attention but it's really the content of your resume, the descriptions you include of
your skills and abilities, that determine how many interviews you generate--as well as the level of salary
offers you receive. Compare the before and after statements from Roger's resume shown below:
Before Resume:                                       After Resume:
Maintained records for accounts receivable and       Managed over 1,000 accounts receivable and payable
accounts payable accounts.                           accounts working directly with the Chief Financial
Which of these examples presents Roger as being more qualified, having higher skills and worth a higher
salary? As this example illustrates, our image of Roger is changed and elevated when we read the after
example. For more examples of how to create powerful content click on 60 Free Online Resume and Job
Search Workshops.
Tip 4 - Quantify and Use Power Words
As Roger's after statement demonstrates, using numbers to describe your achievements and responsibilities
can greatly expand and elevate your image. Using numbers and quantifying creates vivid images in our mind
when we read them, whereas general statements like the before examples are easy to skip over or forget.
Typically the more specific you can be in describing your duties the better.
Another strategy that is extremely important in controlling the image that employers develop about you--is to
use Power Words or verbs that match the level of position you want. For example, Roger wants to use the
experience he's gained to move into a management position. To strengthen his image he should use as many
"management oriented" words as possible. Which example below do you think is the strongest?
Typical Verbs:                                      Power Words:
Gave work assignments to staff of entry level       Directed workflow, supervised and trained accounting
accounting clerks.                                  staff performing posting to general ledger, accounts
                                                    receivable and payable accounts.
Tip 5 - Analyze Ads and Job Descriptions to Identify Key Words
Learning how to analyze the key words that
employers provide in help wanted ads and job
descriptions is a key element in creating powerful
resumes. For example, read the ad Roger found for
an Accounts Receivable Manager below and see
how many key words, phrases, or skill descriptions
that it includes.
Accounts Receivable Manager
Seeking experienced A/R Manager to oversee
accounts, manage billing and collections, train
accounting and clerical staff, develop status reports
for management and prepare monthly balance
sheets. B.A. Degree or A.A. Degree with minimum
of 2 years experience required.
Even though this ad is small it contains 12-13 key
words or phrases that should be addressed in
Roger's resume. Roger can also key words from an
ad like this to create headings for his resume such
Key Word Skill Headings
Management of A/R Accounts
Billing and Collections
Supervision of Accounting and Administrative
Balance Sheet and Management Status Reports
Tip 6 - Identify and Solve Employer's Hidden Needs
In addition to the skills or needs listed in the ad shown above, the employer will have many more needs that
Roger should identify and address in his resume and cover letter. For example, this employer will need
someone who can deal effectively with other departments, research accounting issues and records to solve
problems. To beat today's heavy competition for jobs, it's important that you identify and anticipate the full
range of needs each employer faces and show how you can solve those needs.
Tip 7 - Sell the Benefits of Your Skills
Most resumes provide a list of duties that each
applicant has been responsible for--without
explaining the benefit of those skills to employers.
For example, a secretary's resume might state she
can type 80 wpm and is extremely accurate. This
statement lacks an explanation of how her typing
speed and accuracy benefit an employer's bottom
line. The real benefit is that the employee can
produce more work and ultimately save the
employer money. A better statement for this
person's resume would be:
Selling The Benefits of Skills
· Achieved top production volume by maintaining
high degree of accuracy with typing speed at 80
· Cut labor expense over $6,000 annually by
eliminating the need for part-time wordprocessing
Tip 8 - Create An Image That Matches The Salary You Want
As you write your resume, keep in mind the level
of job and salary you want. Be sure to create an
image that presents you at the appropriate level.
For example, language used in a resume for an $8
an hour position is much different than the
language used for a $16 an hour position. I recently
met Lynn, who had held a Health Insurance Claims
Management position making $42,000 per year.
She had retrained for the accounting field and
hadn't yet gained any "direct accounting
experience" although she had prepared monthly
accounting reports as a Department Manager.
I was appalled when she shared the resume she had
been counseled to create. It began with this
Seeking an entry level position in the accounting
Now what pay rate do you think this statement
would motivate employers to offer Lynn? A much
better statement would be:
    Seek an Accounting position utilizing my
· Managing a department and accounting for up
           to $250,000 in monthly claims.
My goal is to help people either stay at their
current salary level or move up--not go backwards.
As you can see, the last statement greatly elevates
Lynn's image and will be much more likely to
generate salary offers comparable to her last pay
Tip 9 - Prioritize the Content of Your Resume
Another big mistake that job seekers make is to list
very important data in the lower sections of their
job descriptions. As you compile statements for
your resume, prioritize them by importance,
impressiveness and relevance to the job you want.
Remember that a strong statement which uses
power words and quantifies will affect every
statement under it. Read the two examples below.
Which one has the most impact?
Maintained records control, filing, office supply
purchasing and equipment maintenance.
Managed front office functions to support the
President, Vice President and staff of 20 Sales
Managed front office functions to support the
President, Vice President and staff of 20 Sales
Representatives. Maintained records control, filing,
office supply purchasing and equipment
Tip 10 - Tweak and Target Your Resumes and Cover Letters
You will generate many more interviews by tweaking your resume and cover letter so that they address the
specific skills each employer requests. For example, Sally originally wanted a customer service position, then
found an ad for a Retail Management opening. How well qualified do the headings in the left hand column
present her for the Retail Management position? Do you think the headings in the right hand column will
generate more and better interviews for Retail Management positions?
Customer Service                              Retail Management / Customer Service
Cash Accountability                           Cash Accountability / Supervision of Retail Stations
Computer Skills                               Retail Accounting Applications
Sally's actual title had been Lead Cashier, even though she managed her own retail cashiering station in
addition to 6 other cashiers and stations. Once Sally had created her original resume, it only took about 5
minutes to tweak and relabel her skill descriptions to fit Retail Management positions. This "relabeling" is
entirely truthful and is extremely important in landing more interviews because it allows job seekers to apply
for, and look qualified for, a wider range of jobs.
                                  DANIEL MILES
                                  15 Melrose Road
                         Massachusetts, Massachusetts 523521
                                   (545) 432 9501

                                     JOB OBJECTIVE
 Position in a rapidly growing software development company, which would best utilize my
                   experience as a software developer and project manager.

Computers: IBM PC-compatible, UNIX Servers and Workstations
Operating Systems: UNIX, Linux, Solaris, Nowell NetWare, MacOS, MS Windows, MS-
Programming Languages: Assembler, Fortran, Smalltalk-80, Smalltalk/V, Objective C,
C++, C, Java, Perl, Python, Lisp, Scheme, Forth, Prolog, SAS, PL/1, Cobol
Database Systems: SQL, ODBC, perlDBI, JDBC, DB/2, MySQL, PostgreSQL, DbVista
Document Processing: TeX/LaTex, HTML, SGML, DSSSL, DocBook DTD, Jade DSSSL
Version Control: RCS, CVS
Web-Management: Apache, Apache-SSL, Perl, PHP/FI, PHP3, JSDK scripting
Cryptography and Security: IPSEC, SSH, SSLeay, PGP2, TCP/IP firewalling
GUI Programming: Win16/Win32 API, Borland OWL 2.0, ParcPlace VisualWorks 2.0
General UNIX administration

OUR SOLUTIONS, Massachusetts, Massachusetts 1997-to date Project manager Inventory
and Materials Management and Cost Optimization Sales Order Processing System Material
Handling and Transportation Cost Optimization Warehousing System Layout
DATAHOUSE, Massachusetts, Massachusetts 1993-1997 Programmer Production System
Investigation Job Shop Scheduling Activities Based Time Planning System Web Page
Design Online Internet Software Store

B.Sc. in Information Systems Technology
University of Massachusetts, Massachusetts
1009 SW 5th Avenue
Portland, Oregon 99573
Home: (503) 523 2432

To obtain a challenging position as a software developer offering opportunities for professional

   Over ten years experience specializing in the design, development and support of software.
   Excellent interpersonal and organizational skills.
   Articulate and creative, offering innovative and practical solutions.
   Able to handle multiple tasks and priorities.
   Object-oriented design and implementation of real-time software.
   Fault Tolerant Design and Distributed-Parallel Computing.
   Provide Test procedures to support software execution.
   Assembly
   Fortran
   C / C++
   Visual C++
   Cobol
   Turbo Pascal
   SQL
   HTML

    Sun Workstation
    UNIX
    Microsoft NT
    MS-Windows
Portland, Oregon

Programmer                                                               1998-to date
Call processing system
    Responsible for the development and integration of new functions into the call processing
       system. Tasks included converting all related programs from Fortran language into a new call
       processing system written in C\C++.

      Developed a system test plan and fully tested each module prior to actual installation.
      Developed several objects using C++ object oriented methodology to increase the
       functionality of each product related to call processing telephony application.

Assistant Programmer                                                    1997-1998
    Responsible for computer operations and resolving software related problems.
    Responded to user inquiries, conducted software installation on workstations.
    Performed evaluation of ad-hoc reporting and developed process flow, requirements/design
    Software used included C\C++, Word Perfect, MS Word and Excel.

Portland University                                                        1993-1997
    Bachelor of Science - Computer Science
    Minor in Mathematics
In-house training
    System Analysis and Design
    Decision Support Systems
    Data Communications and Networking
    Object Modeling - Computer Architecture
    Computer Simulation and Modeling

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