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									Waltham Forest                                                                         EduAction




               London Borough of Waltham Forest
                  POST-OfSTED ACTION PLAN
                                January 2003 - August 2004




Fourth Draft 10th February 2003



  London Borough of Waltham Forest Draft LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
 Foreword:
The London Borough of Waltham Forest                vulnerable pupils. This is a position that          potential for more. The honest and rigour of
LEA was re-inspected by OfSTED / Audit              needs to be addressed urgently.”                    the LEA‟s self-evaluation demonstrate self-
Commission in September 2002. The                                                                       knowledge and clarity about what remains
previous Inspection had been in January             The outcome was a decision that a service           to be done, essential prerequisites for
2000. Whilst it had highlighted a number of         provider should be appointed to deliver a           further progress. The outsourcing has led
areas where the LEA was making a                    range of support services to schools.               to     a    clarification   of    roles   and
positive contribution, it identified a large        Following     tendering     arrangement,            responsibilities, proper planning and
number of aspects that required substantial         EduAction [Waltham Forest] Ltd was                  monitoring, the installation of a capable and
improvement. The key message was that               appointed and a five year intervention              energetic senior management team and the
this was unlikely to be achieved by the LEA         contract commenced on 1 September                   fragile beginnings of partnership working
itself. The conclusion reached was as               2001.                                               between schools and the LEA. It is too
follows:                                                                                                early to detect impact in schools.
                                                    The OfSTED / Audit Commission Report                Nonetheless, on the basis of the LEA‟s self-
”No agreed vision and strategy for                  published in January 2003 recognises that           evaluation and what has been done to date
education exists within the Borough. Many           the LEA suffered from a lengthy period of           since the contract was enacted, the
aspects of strategic management and                 virtual stasis during the period after the last     inspection team finds that the authority has
relationships between members and                   inspection until the start of the intervention      the      capacity      to   implement     the
schools and members and officers are                contract and that the contractor faced a            recommendations of this report.”
poor. Whilst there are competent                    daunting task.
individuals, the LEA currently lacks                                                                    The Report indicates that the partnership
professional leadership at the highest level,       The main finding this time is as follows:           between the Council and EduAction is
and members have consistently failed to                                                                 working well, but more needed to be done
provide an effective steer. We do not               “Overall this cannot be judged a                    in convincing schools about the benefits of
believe that Waltham Forest will improve            satisfactory situation. There are still             partnership working. Progress in school
significantly without external assistance.          significant weaknesses and progress                 improvement and some aspects of social
Perhaps more significantly, we believe the          overall has been too slow. But there has            inclusion are evident but insufficient
LEA is in some respects, failing its most           been some improvement and there is                  progress had been made in other aspects




     London Borough of Waltham Forest Draft LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
of social inclusion and particularly special              due to be approved by Cabinet in              the activities set out in this plan will be
educational needs. This is very much in                   March 2003                                    undertaken during the period up to March
keeping with the LEA‟s own assessment of                 SEN         [specialist        provision]     2004.
progress and as such the Report contained                 Development Plan approved by
no surprises.                                             Cabinet in January 2003 as the basis
                                                          of consultation with all interested
Broadly speaking, the seven urgent actions                parties with a further report to Cabinet
recommended by the Inspection Team                        in April 2003.
relate to special educational needs and                                                                 Councillor Chris Robbins
aspects of social inclusion whilst the other         Relationships with schools continue to             Cabinet Portfolio Lead
seven recommendations cover further                  improve. The last Schools Survey
improving the quality of services provided                                                              Lifelong Learning
                                                     undertaken in November / December 2002
to schools.                                          – six months after the Audit Commission
                                                     Survey in June 2002        - shows an
We are pleased that the Inspection Team              improvement in 58 of the 65 common
recognised the quality of the new senior             activities supporting schools for which
management team which had introduced                 comments were sought in both June and
“clarity and direction through agreed                November 2002.                                     Simon Newland
strategy, laid out in credible plans”.                                                                  Acting Executive Director:
                                                     This Action Plan therefore responds to             Lifelong Learning
Because the Senior Management Team in                both the fourteen recommendations within
April 2002 had identified the state of play          the report, other comments where concerns
and what needed to be done in Waltham                have been expressed in the report which
Forest, virtually all of the recommendations         indicated     further improvement    was
within the latest OfSTED / Audit                     required.
Commission Report are contained within                                                                  Graham Moss
the following Plans:                                 The approach adopted is to state what
                                                     action ha already been undertaken and to           Director of Schools Support
    EduAction Annual Plan 2002/03                   cross reference with actions set out in other      Services, EduAction
     approved by Cabinet in January 2003             key plans. We believe that during the next
                                                     15 months significant progress will have
    Education Development Plan School               been made in addressing outstanding
                                                                                                        March 2003
     Improvement Programme 2003/04                   causes for concern and this is why most of




    London Borough of Waltham Forest Draft LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
Contents

   Section                                                                                            Page
     One                Setting the Context                                                             1
     Two                Strategic Vision and Management                                                 7
    Three               School Improvement                                                             19
    Four                Special Educational Needs                                                      41
     Five               Access and Inclusion                                                           57
     Six                Core Support Services                                                          85
  Appendix
      A                 Management Structure                                                           97
      B                 Glossary of terms and acronyms                                                 99
      C                 Post OfSTED timeline                                                          101




 London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004 [ 7/28/2011 2:13 PM ]
London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004 [ 7/28/2011 2:13 PM ]
Section One – Setting the Context
     Analysis of progress made up to              accounted for why certain activities were not     1. Urgently improve the quality of strategic
      September       2002    in meeting           met within the timescale laid down.                  management of special educational needs
      recommendations set out in OfSTED                                                                 by:
      report for January 2000                      Reasons why activities have only partly been
                                                   met include key dates being missed even                    finalising the comprehensive re-
The monitoring for the twelve months up to         though the work will be completed in the                    organisation plan for SEN which
the end of August shows the following              autumn       term    (particularly true  with               relates the LEA intentions for inclusion
breakdown for each of the thematic areas:          performance management, SLAs and data                       to the distribution of resources;
                                                   collection activities falling within Core
     Thematic Area    Fully      Partly     Not    Support) completion of work being dependent                clarifying the roles and expectations of
                       Met        Met       Met    on work outside of Education were a reason                  mainstream
    Strategic  Vision 87.5%      6.3%      6.2%    why some activities have been recorded as
    and Management                                 only partially met – for example.                           schools, mainstream school schools
    Planning     and 74.3%       11.4% 14.3%                                                                   will support facilities and special
    Resources                                         Recommendations set out in January                      schools; and
    School            91.6%       8.4%      0%         2003 Report.
    Improvement                                                                                               working more closely and in greater
    Access       and 75.0%       25.0%      0%     The fourteen recommendations from the                       depth with headteachers of special
    Inclusion                                      Inspection Team were put into two groups as                 schools to secure their support for the
    Core Support      39.1%      60.9%      0%     follows:                                                    implementation of the action plan.
    All Areas         76.7%      18.4%     4.9%
                                                   The first group were those that needed to be      2. In order to meet the needs of pupils with
                                                   acted upon as a matter of urgency and                special educational needs:
Delays in implementing IT systems,
availability of data and rescheduling of
                                                   related to special educational needs and              secure radical and enduring
                                                   access and inclusion issues as follows:                  improvement in the quality, tone and
activities to fit in with new Council timetables




      London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004 [ 7/28/2011 2:13 PM ]
      educational needs co-ordinators in                    educational needs results in                    ensure that members provide strong
       central systems for moderation of                     improved outcomes and                            leadership in their role as corporate
       statutory assessment and review of                    achievement by pupils with SEN.                  parent for the education of looked-
       SEN support.                                                                                           after children
                                                   5. In order to improve the admissions
   3. Urgently improve the quality of                 process:                                               institute thorough monitoring and
      management of special educational                                                                       consistent action to ensure urgent
      needs by:                                          ensure all headteachers have a                      improvements in the basic skills and
                                                          common understanding of agreed                      attainment of pupils who are in public
          freeing more of the time of the                principles, processes and a framework               care; and
           education psychology service to                for implementation; and
           engage in preventive measures;                                                                    review the specifications of contracts
                                                         put in place procedures for admissions              between the Council and the
          up-dating criteria for statutory               to reception classes which better                   proprietors of private residential
           assessment to reflect the revised              support and are more acceptable to                  homes in order to secure an
           Code of Practice and emerging                  schools.                                            environment more conductive to
           national policy; and                                                                               learning.
                                                   6. In order to improve achievement for those
          securing sound understanding by            with behaviour difficulties:                  The second group of recommendations were
           schools of standardised                     develop, agree and implement a              also fundamental in that they affected the
           moderating procedures for the                  protocol for the reintegration of         LEA‟s overall capacity for improvement and
           allocation of pupils to stages of the          excluded pupils in secondary schools;     were mainly related to the quality of services
           revised Code of Practice and for               and                                       offered in support of schools as follows:
           monitoring the use of allocated             complete the full establishment of
           SEN resources                                  PRUs as schools, with particular          8.       In order to raise pupils‟ standards in
                                                          emphasis on their role in raising                  ICT, improve the information available to
   4. In order to achieve value for money in              standards.                                         schools and give support for ICT
      special educational needs:                                                                             administration in schools by:
                                                   7. In order to improve the provision for
          urgently put in place arrangements         looked-after children:                                 ensuring that long-term forward
           to monitor and evaluate the extent                                                                 planning, including ICT strategy is
           to which money spent on special



London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
                                           -
        shared and consulted upon with all              building on the pilot, extend the                   responsibility and also encourage its
       schools;                                          programme of self-evaluation to all                 completion by voluntary aided and
                                                         schools as soon as possible.                        foundation schools for the advice of
      oversee a thorough audit of systems                                                                   the governing body.
       and rigorously monitor and evaluate it    11. In order to improve school attendance for
       to ensure more accurate information          children at risk:                                 Five of these recommendations – that relating
       about schools‟ progress in meeting            implement the current review of the             to SEN provision, SEN support services,
       government targets about provision;              education welfare service; and                admissions, property services and leadership
                                                                                                      and management cover issues which were
      monitor technical support to all                 ensure integration of its role within the    identified in the last inspection report and
       schools to ensure high and consistent             multi-professional support teams as          highlight the fact that these were not fully
       quality;                                          `quickly as possible.                        addressed in the period between the two
      develop an LEA-wide strategy for                                                               inspections. This is in keeping with the
       pupils‟ safe access to e-mail and web-    12.In order to improve property services             assessment made by the Education
       sites; and                                     support for schools:                            Management Team.

      ensure that the planned                          undertake a formal, customer                 Additionally, there are other areas of concern
       implementation of the newly integrated            focussed review of the building              mentioned by the Inspection Team that have
       IT support systems is managed                     service, in liaison with headteachers        not resulted in recommendation but none the
       efficiently and without delay.                    and in line with Best Value principles.      less need to be addressed.

9. To increase the impact of the programme       13. To improve child protection:                     Therefore, key activities for addressing these
   for gifted and talented children:                                                                  concerns are also contained in this Plan.
                                                        establish child protection awareness
      improve the monitoring of performance             training for senior staff.                   In order to support the effective delivery of
       data in all schools to inform target                                                           this Plan, and to relate to service area plans,
       setting and programme design for          14. To help ensure that schools carry out            the key activities have been grouped under
       individual children.                          health and safety procedures:                    five major themes each with its own Lead
                                                                                                      Officer (Champion) and Lead Officer
10. In order to improve the support for                 accelerate the completion of the             (Monitor).
   leadership and management:                            annual health and safety report by
                                                         schools for which the LEA has



London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004      7/28/2011 2:13 PM
                                           -
For each theme, the context for the activities      Lifelong Learning Scrutiny Committee or
within this Plan is explained. Intended              its successor.
outcomes are identified with related success
criteria. For each activity the dateline shows
when the activity is expected to be delivered.

The member of staff who is accountable for
delivering the activity is named. The source
for the resources being used is also shown.
The total cost of delivering this Plan will be
contained within existing resources and
therefore it has been decided not to show
detailed breakdown of costs for particular
activities.

Many of these activities have already been
identified in other plans and therefore these
are cross-referenced.

Progress in delivering this Plan will be
monitored each month by the Education
Management Team. The timeline at the end
of the Plan will assist in this process.
Evaluation will be undertaken on a six
monthly basis – July 2003, December 2003
and July 2004.

Progress will also be reported to:

   Strategic Partnership Board




London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
                                           -
Monitoring Strategies:                                                     Evaluation methods:
 Head of Service [champion] monitors progress at service area              Reports produced in September 2003, February 2004 and
   management team meetings and with individual officers where                September 2004 analysing the extent to which success criteria
   appropriate on a monthly basis.                                            have been met by July 2003, December 2003 and July 2004.

 Lead Officer [monitoring] to liaise monthly with Lead Officer             Reports to be discussed at:
    [champion] on progress made.
                                                                                 Education Management Team
 Monthly reports to:                                                            EduAction Board
     Education Management Team                                                   Contract Monitoring [Chief Officers and Members]
     Contract Monitoring [Chief Officers and Members]                            Strategic Partnership Board
                                                                                 Lifelong Learning Scrutiny Committee
 Termly reports to:
     Headteacher Consultative Groups
     Strategic Partnership Board                                                School Surveys undertaken in June 2003, November 2003 and
                                                                                 June 2004
     EduAction Board

              Theme                                Lead Officer [Champion]                                  Lead Officer (Monitor]

Strategic Vision and Management          Executive Director: Lifelong Learning                   Head of Core Support Services

School Improvement                       Head of School Development and Review                   Head of Pupil and Student Support Services

Special Educational Needs                Head of Pupil and Student Support Services              Director of School Support Services

Access and Inclusion                     Head of Access and Inclusion                            Head of Community Education




London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004      7/28/2011 2:13 PM
                                           -
Core Support to Schools                 Head of Core Support services                       Head of Strategy and Resources




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
 Section Two – Strategic Vision and Management
Commentary:

The OfSTED Inspection Report for May              improvement in this area. These are as          monitoring in the corporate strategic
2000 concluded that the strategic                 follows:                                        process. The role of scrutiny was
management of education was weak, the                                                             developing well.
LEA had forfeited the trust of schools and             Relationships with schools
things would not improve without external                                                             Partnership Working
assistance.                                       The previous report identified the
                                                  breakdown of trust between schools and          The Inspection Team felt that the Strategic
The OfSTED Inspection Report for                  the LEA and the need to rebuild this as a       Partnership Board that incorporated key
January 2003 states that strategic                foundation for progress. The Inspection         stakeholders and conceived as an
management is now satisfactory. The               Team found that some action had been            advisory body to both the Council and
leadership of senior officers was seen as         taken on this front, though not enough.         Contractor had struggled to find a
being generally effective. Planning was           More needed to be done to convince              meaningful role.
clear and consistent. Accountability was          schools that partnership with the LEA had
clear. Monitoring of implementation was           something to offer them. At the same time,      The absence of the Executive Director
good. Reports to members were generally           schools needed to meet the LEA half way.        was noted in several parts of the report.
clear and informative, and the role of                                                            The impact was felt to be greatest in the
Scrutiny was developing well.                            Contract Monitoring                     area of partnership working with a range of
                                                                                                  agencies.
Therefore, the Inspection Team did not
make any recommendations for action by            The Inspection Team concluded that the           It also commented that the fact that the
the LEA other than the strategic                  original contract monitoring system was         contractor‟s Director of School Support
management of SEN that is covered in              fragmented, mechanistic and unfit for           Services had been asked to take
section five for Special Educational Needs.       purpose. It had not been sufficiently           temporary responsibility for overall LEA
However, there are a number of                    rigorous in the first year. It noted that a     services, reporting directly to the Chief
comments       within    the  report   that       review had taken place that prioritised         Executive was expedient in the short term,
collectively highlight the need for further       what needed monitoring and incorporated         but their was clear potential for conflict of




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
interest in the longer term and this was           A     Measurable improvement in schools
unsatisfactory.                                          satisfaction with their level of
                                                         involvement.
Proposed action within the Plan will
concentrate upon:                                  B     Measurable improvement in services
                                                         identified     by  schools      as
A    Increasing     understanding     and                unsatisfactory
     involvement of schools in formulation
     of strategies and plans, including            C     Increased engagement by HT‟s in
     annual financial strategy.                          communication/consultation fora;
                                                         increased trust of the LEA
B    Responding to schools concern in
     areas of under-performance in LEA             D     Overall year-on-year improvement
     service delivery.                                   against   contract  targets  and
                                                         standards
C    Improving     effectiveness          of
     communications with schools                   E     Effective joint working to support
                                                         school and educational improvement
D    To improve Contract Monitoring                      across all agencies and partners, led
     arrangements so that they provide a                 by Cabinet Member for Lifelong
     strategic as well as operational                    Learning and supported by the
     overview of the performance of the                  Executive Director and the Strategic
     contractor and promote school                       Partnership Board.
     improvement.

E    Satisfactory short-term and long-term
     resolution of problems resulting from
     absence of ED Lifelong Learning
     Services.

Intended Outcomes:




    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
Area of concern:                                                          Objective:

To improve relationships with schools so that there is a genuine           A culture of ownership, responsiveness and energy among
partnership in achieving the school improvement agenda.                     EduAction staff who displays consistent commitment to
                                                                            customer (i.e. schools) satisfaction;
                                                                           To improve performance in areas and services where schools
                                                                            perceive the partnership to be unsatisfactory;
                                                                           Further improve relationship between school, Members and
                                                                            EduAction
                                                                           Further improve consultation, information flow and schools
                                                                            involvement in LEA policy development



Performance Indicators / Success Criteria:                                                               Lead Officer:

(a) July 2003                                                                                             Graham Moss, Director of
       School survey for June to show satisfaction ratings as follows:                                     Schools Support Services
        Effectiveness of the leadership provided by elected members (A2 x.x)                                EduAction; and
        Effectiveness of LEA‟s communications with schools (A6 x.x)
        Extent to which schools influence LEA policies/Plans/procedures (A7 x.x)                          Simon      Newland, Acting
                                                                                                            Executive     Director     of
       School satisfaction survey for June 2003 to show a clear improvement in perception by schools
                                                                                                            Lifelong Learning Services
        and action plans developed to address weaknesses from June survey.
       x% of schools agree or strongly agree that consultation and communication has improved

(b) December 2003
       School satisfaction survey for November 2003 to show a continued across-the-board
        improvement in perception by schools compared with June 2003




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
(c) July 2004

      School satisfaction survey for June 2004 to show satisfaction ratings as follows:
       - Effectiveness of the leadership provided by elected members (A2 x.x)
       - Effectiveness of LEA‟s communications with schools (A6 x.x)
       - Extent to which schools influence LEA policies/plans/procedures (A7 x.x.)
      All satisfaction levels required in EduAction contract achieved




  London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
                                  Action                                     Other Plans         Dateline          By whom         Resources


(a) School Satisfaction Survey                                              Waltham           Start January     Head of Core      Existing
                                                                            Forest            03 end April 03   Support           EduAction
       Action Plans developed to address areas of unsatisfactory            Intervention                        Services          funding
       performance identified in the November 2002 survey                   contract

(b) Plans fully implemented                                                 School Survey     Start April 03    Head of Core      Existing
                                                                            action plans      end November      Support           EduAction
                                                                                              03                Services          funding

(c)    Develop and communicate a central document with the remit /          EduAction         Start April 03    Communicatio      Existing
       purpose of each group and what Headteachers can expect to            Annual Plan       end July 03       ns Manager        EduAction
       achieve by engaging with these groups.                                                                                     funding

(d)    For each Senior Manager a formalised monitoring and tracking        Service            Start April 03    Office            Existing
       system to ensure capture of contacts from Headteachers.             Improvement        end July 03       Services          EduAction
                                                                           Plan                                 Manager           funding

(e) Creation of a Communications and Customer Relationship                 Service            December 03       Service           Existing
     Strategy                                                              Improvement                          Delivery          EduAction
                                                                           Plan                                 Manager           funding



      A programmed and centralised visit schedule of Senior                EduAction          December 03       Office Services   Existing
      Managers to schools                                                  Annual Plan                          Manager           EduAction
                                                                                                                                  funding




      London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
                               Action                                     Other Plans       Dateline     By whom       Resources


    The creation of an individual School communication profile          Service         December 03    Communicatio   Existing
    showing each school‟s preferred communication mode and              Improvement                    ns Manager     EduAction
    contacts                                                            Plan                                          funding

    Further development of the Intranet to allow school secure          Service          December 03   Service        Existing
    areas for each school                                               Improvement                    Delivery       EduAction
                                                                        Plan                           Manager        funding

    The development of Connect publications to better meet              Service          December 03   Communicatio   Existing
    Headteachers needs for contacting in school staff                   Improvement                    ns Manager     EduAction
                                                                        Plan                                          funding



   Audit ability for teachers to access e-mail/intranet and embed       Service          December 03   MITS Manager   Existing
   plans to facilitate this                                             Improvement                                   EduAction
                                                                        Plan                                          funding

(f)To review current access to main documentation and establish a       Service          December 03   Communicatio   Translation
    process to embrace more community languages                         Improvement                    ns Manager     Service
                                                                        Plan

(g)Development of a EduAction Website which is able to target           Service          December 03   Service        Corporate
   customer groups including schools and parent                         Improvement                    Delivery Mgr   Communicatio




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
                                                                        Plan                                         ns

(h)Further develop the role of the Schools Forum through funding        EduAction        End June 03   Graham Moss   Schools Forum
   training and seminars on budget construction.                        Annual Plan                                  budget




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
Area of concern:                                                          Objective:

 To improve the effectiveness of strategic and partnership                 Improve the working of the SPB by ensuring that the advisory
 working across the Council, EduAction and all local partners               nature of the SPB is clearly understood by all stakeholders, it
                                                                            provides timely advice on strategies to improve education
                                                                            services and that it effectively assesses progress on service
                                                                            delivery.
                                                                           Further develop partnerships with external agencies such as the
                                                                            Police, YOT, LSP to ensure a co-ordinated approach to
                                                                            education matters.
                                                                           Establish clear and effective separation of roles between the
                                                                            Council and EduAction



Performance Indicators / Success Criteria:                                                                   Lead Officer:

(a) July 2003                                                                                                 Graham Moss, Director of
     Improved effectiveness of Strategic Partnership Board recognised by all stakeholders (measured by         Schools Support      Services
        survey of members);                                                                                     EduAction; and
     Appointment of temporary ED LLL January 2003
     School survey shows year-on-year improved rating of the educations service‟s effectiveness in           Simon      Newland,      Acting
        working in partnership with other Council departments and with external agencies (A16) (Nov rating      Executive Director of Lifelong
        3.52)                                                                                                   Learning Services
(b) December 2003
     Permanent Executive Director of Lifelong Learning Services in post

(c) July 2004

        School survey shows effectiveness of partnership working rated as “satisfactory” or better




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
                                  Action                                     Other Plans         Dateline     By whom       Resources


(a)     Review support and arrangements for operation of SPB                                  March 2003-   Alison Lyon,   LEA
                                                                                              July 2003     Policy
                                                                                                            Analyst

(b) Agree annual work programme of SPB including structured                                   July 2003 –   SPB            LEA
     programme of consultation and critical review of key                                     September
     policy issues with report back to Cabinet                                                2003

(c) Agree new Chair of SPB for 2003/04                                                        September     SPB            None
                                                                                              2003

(d) Review role of SPB against functions described in                                         July 2003     Alison Lyon,   LEA
    EduAction contract                                                                                      Policy
                                                                                                            Analyst

(e) Put in place arrangement to provide Executive Director,                 CPA               July 2003     Simon White,   Council
    Lifelong Learning Services for the medium term future                   Recovery                        Chief
                                                                            Plan                            Executive

(f) Reorganise Council‟s arrangements for joint working on                  CPA               September     Simon White,   Council
Community Safety                                                            Recovery          2003          Chief
                                                                            Plan                            Executive




      London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
                                   Action                                   Other Plans        Dateline      By whom        Resources

(g) Reorganise Council‟s arrangement for joint working on                   CPA Recovery    September      Simon White,    Council
    Regeneration                                                            Plan            2003           Chief
                                                                                                           Executive

(h) Introduce permanent secretariat support for Lifelong Learning                           July 2003      Clive Morton,   LSP
    Thematic Sub-Group of the Local Strategic Parntership                                                  Head of
                                                                                                           Scrutiny

(i) Develop Lifelong Learning‟s contribution to the work of the Childrens
    & Young Peoples Strategic Partnership Board as follows:

      Draft prevention strategy
                                                                                           May 2003        Noel
      Set direction for better integration of services for children with                                  McCartney
       disabilities                                                                        December 2003

      Identify referral and tracking system                                               December 2003




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004      7/28/2011 2:13 PM
Area of concern:                                                            Objective:

 To improve Contract Monitoring arrangements so that they                    Ensure that revised contract monitoring arrangements provide a
 provide a strategic as well as operational overview of the                   balanced view of the contractors performance, without being
 performance of the contractor and promote school                             unduly onerous or costly
 improvement                                                                 Ensure that revised arrangements promote partnership working
                                                                              and the school improvement agenda



Performance Indicators / Success Criteria:                                                                   Lead Officer:

(a) July 2003
     Completed first annual cycle of revised contract monitoring reports
     Contract variations for 2003/04 agreed                                                                  Simon       Newland,      Acting
                                                                                                                 Executive Director of Lifelong
                                                                                                                 Learning Services
(b) December 2003
     Overall year-on-year improvement against contract targets and standards
     Complete implementation of recommendations of District Audit Review of contract monitoring


(c) July 2004
      Formal review of arrangements by all stakeholders agree that performance is satisfactory




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
                              Action                                      Other Plans       Dateline        By whom      Resources

a) Define the purpose of each meeting, with clear reporting lines                        June 2003        Kirsty        LEA
   and expected inputs and outcomes                                                                       Rimmington

b) Define the role of the client in the contractor/client relationship                   April 2003       Kirsty        LEA
   and make clear the clienting arrangements with a suitable                                              Rimmington
   hierarchal framework for contract monitoring

c) Ensure that the level of monitoring information required at each                      April 2003 non   Kirsty        LEA
   meeting is clearly defined to ensure that the information is fit for                  financial        Rimmington/
   purpose                                                                                                Alison Lyon
                                                                                         Sept 2003
                                                                                         financial

d) Review all contract targets to ensure that they are meaningful,                       Sept 2003        Kirsty        LEA
   understood by both the contractor and client and are SMART                                             Rimmington

e) Agree with the client team a clear programme of monitoring                            June 2003        Kirsty        LEA
   activities aimed at providing a balanced view of the contract                                          Rimmington
   performance from a strategic as well as operational basis

f)   Ensure that all monitoring posts are filled as soon as possible                     Sept 2003        Kirsty        LEA
     and provide temporary cover in the event that recruitment is                                         Rimmington/
     unsuccessful                                                                                         Alison Lyon

g) When the contract is amended rectify the financial                                    April 2003       Simon Ward    LEA
   arrangements for the support for nursery schools




London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004      7/28/2011 2:13 PM
                             Action                                    Other Plans       Dateline     By whom        Resources

h) Ensure that the contractor provides regular financial information                  Sept 2003     Richard Lewin   LEA
   including spend against budget, variances and year-end
   projects in order for the Council to make reasonable
   assessments about the ability within the budgets set

i)   Ensure that schools are formally consulted by the Council on                     November      Simon           LEA
     the contract monitoring arrangements                                             2003          Newland




London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
Section Three – School Improvement
Commentary:
                                                   Indeed, the following although not yet           leadership from the LEA that was now
In the May 2000 Inspection Report, the             good were highly satisfactory:                   being addressed.
school improvement functions were judged
to be ineffective and OfSTED made seven               Leadership by senior officers                     Support for      Leadership      and
recommendations for improving school                  The strategy for school improvement                Management
improvement. These covered the following              The expertise of staff to support school
areas:                                                 improvement                                        This remained weak. Whilst action
                                                      Support for literacy                               had been taken recently to address
   Quality of the EDP                                Support for Numeracy                               the issues, it was too soon to judge
   Monitoring, challenge, support and                Support for Key Stage 3 Strategy                   its effectiveness.
    intervention of schools
   Collection and analysis of data                Against this background whilst the               Therefore, the Inspection Team had made
   Support for schools causing concern            Inspection Team had recognised that              two recommendations relating to school
   Support for school management                  school improvement had been given the            improvement:
   Support for Numeracy                           highest priority and was where the most
   Support for Governors                          “green shoots” could be seen, nonetheless        9.    To increase the impact of the
                                                   there were two areas where support                     programme for gifted and talented
The January 2003 Inspection Report                 remained in need of improvement:                       children by improving the monitoring
stated that implementation of the LEA‟s                                                                   of performance data in all schools to
strategy for school improvement was                     Support for Gifted and Talented                  inform target setting and programme
satisfactory with good prospects for further                                                              design for individual children; and
                                                         Pupils
development; an improvement from the               The overall picture was mixed. Whilst
previous inspection. From a very low base,                                                          10.   In order to improve the support for
                                                   there was some very sound practice, the
most school improvements functions were                                                                   leadership and management by
                                                   programme lacked a strategic overview
now being performed satisfactorily.                                                                       building on the pilot, extend the
                                                   and a sense of direction. Coherence. This
                                                   arose from the initial lack of strategic




    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
     programme of self-evaluation to all              Raising Minority Ethnic                            strategies to raise standards for
     schools as soon as possible.                      Achievement                                        minority ethnic pupils

There were also some other concerns                    A concern that schools are unclear            E    Devising and carrying through an
expressed in the Report that in themselves             about their role in raising minority               innovative strategy to recruit and
did not warrant recommendations for                    ethnic achievement and thereby                     retain school governors.
action. These were:                                    contributing to the very challenging
                                                       targets set by members incorporated           F    Drafting a revised Annex 2 for the
    EDP                                               in the local public service agreement.             second cycle of EDP2 and improving
                                                                                                          its evaluation through the priority
     Some of the activities in the school             Level of Governor Vacancies                        champions.
     improvement       programme       were
     insufficiently specific or aspirational          The level of vacancies for governors           Intended Outcomes:
     and in places too heavy a reliance               across the Borough that was currently
     was placed on courses and of                     28% was seen to be too many.                   A     The impact of the gifted and talented
     unspecific “support” as a means of            Proposed action within the Plan will                  programme is leading to higher
     effecting improvement.           More         concentrate upon:                                     outcomes for pupils through an
     thorough detailed planning of                                                                       informed programme that compliments
     activities was needed for some                A      Improving the strategic overview               the work of schools.
     priorities.                                         and direction of borough wide
                                                         support for gifted and talented pupils.     B A rigorous borough wide approach to
   Pupil’s Standards in ICT                                                                           self-evaluation is in use by all schools
                                                   B     Building rigorous self-assessment             that are able to take responsibility
    Support for raising standards and                    techniques that build confidence in           collectively for aspects of school
    curriculum use of ICT was judged to                  schools‟    ability  to     maintain          improvement.
    be poor. Whilst most of this related to              continuous improvement.
    support to schools, of particular                                                                C     All schools are at least meeting
    relevance here was the failure to carry        C     Providing a programme of training               teaching and learning requirements for
    out an analysis of pupil‟s attainment.               and     advice  to    schools    on             ICT and standards are rising.
    There was no collation across the                    implementing ICT requirements at all
    Borough of pupil‟s standards in ICT.                 Key Stages.                                 D     Schools are effectively improving the
                                                   D     Strengthening the leadership and                teaching and learning of minority
                                                         management of school based



    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
    ethnic pupils and thereby contributing
    to the very challenging targets set by
    members.

E    A cohort of strong new LEA governors
    has been recruited and retained
    adding strength to the body of
    governors across the borough.

F    Annex 2 defines more clearly the work
    of the LEA in raising standards thereby
    leading to improved outcomes on later
    cycles of the plan.




    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
Recommendation:                                                            Objective:

To increase the impact of the programme for gifted and talented             Performance data is easily accessible to staff at all levels in
children by improving the monitoring of performance data in all                   schools and is used to inform teaching.
schools to inform target setting and programme design for individual
                                                                            Programme design meets the needs of individual pupils
children.
                                                                            Borough wide improvement is targeted to meet local needs


Performance Indicators / Success Criteria:                                                                       Lead Officer:

(a) July 2003                                                                                                     Eleanor Schooling, Head of
      A complete register of all gifted and talented pupils in all EiC schools (both primary and                    School Development   and
       secondary) is in place, to include targets for individuals and cohorts.                                       Review;
      EiC Monitoring reports show all schools can access the range of LEA resources for use with gifted
       and talented pupils.
      School survey June 2003 shows an improvement in satisfaction levels compared with November
       2002 results of 3.43


(b) December 2003
      EiC Monitoring reports show termly updates of the gifted and talented register are completed by
       all schools.
      SEA target setting visit reports show challenging targets for gifted and talented pupils are agreed
       by governors in EiC schools.
      SEA target setting visit reports target setting for gifted and talented pupils is integral to whole
       school assessment and pupil tracking systems.
      EiC Monitoring reports show clear criteria for the identification of gifted and talented pupils are in




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004        7/28/2011 2:13 PM
      place for all EiC schools.
     School survey November 2003 shows that schools satisfaction levels with the support for gifted
      and talented pupils reach the required level as outlined in the intervention contract; (3 or less)
      KIRSTY

(c) July 2004
    EiC Monitoring reports show the register of gifted and talented pupils is extended non-EiC
       schools, using assessment processes developed with EiC schools.




  London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
                                Action                                    Other Plans        Dateline         By whom        Resources

(a) Lead and manage the termly collection of data on all gifted and      EDP2, priority   Start March 03    Research        Existing
    talented pupils in EiC schools providing information to schools      2.4 & 1.5        and termly        team.           EduAction
    on contextual and attainment data.                                                    thereafter                        funding

(b) Provide guidance and share good practice in the use of whole         EDP2, priority   By June 03        Excellence in   EiC Specific
   school assessment practices that include gifted and talented          4                                  Cities Team.    Grant
   pupils.

(c) Monitor targets set for gifted and talented pupils and provide       EiC service      Start             Excellence in   EiC Specific
    advise on levels of challenge.                                       improvement      September 03      Cities Team.    Grant
                                                                         plan.            end December
                                                                                          03

(d) Pilot the use and management of data for teachers in three           EDP2, priority   Start April 03    Excellence in   EiC Specific
    schools and use good practice to inform written guidance on the      1.5              and end           Cities Team     Grant and KS3
    use of data in the classroom for all schools.                                         December 03       and KS3         Strategies
                                                                                                            Team.           Grant

(e) Provide written guidance on the development and use of               EDP2, priority   Start April 03    Excellence in   EiC Specific
    curricular targets at Key Stage 3                                    2.4              and end July      Cities Team     Grant and KS3
                                                                                          03                and KS3         Strategies
                                                                                                            Team.           Grant

(f) Broker training in subjects where teacher knowledge has been         EDP2, priority   Termly starting   Excellence in   EiC Specific
     identified as a training need                                       2.4 & 1.5        April 03          Cities Team.    Grant




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
                                 Action                                   Other Plans        Dateline         By whom         Resources


(g) Provide termly gifted and talented co-ordinator meetings to          EDP2, priority   Termly starting   Excellence in   EiC Specific
    develop their role, with focused work to help schools to achieve     2.4 & 1.5        January 03        Cities Team.    Grant
    their targets.

(h) Use borough wide data on gifted and talented pupils to develop       EDP2, priority   Start May 03      Excellence in   EiC Specific
    programme design that can be shared across the LEA                   2.4 & 1.5        then annually     Cities Team     Grant

(i) Extend the collection of data on all gifted and talented pupils to   EDP2, priority   Start January     Research        Existing
    non-EiC schools as an integrated data and target setting             2.4 & 1.5        04, in place by   team and        EduAction
    exercise.                                                                             July 2004         Excellence in   Funding and
                                                                                                            cities team     EiC Specific
                                                                                                                            Grant




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
Recommendation:                                                           Objective:

In order to improve the support for leadership and management,             To build rigorous self-assessment techniques that build
building on the pilot, extend the programme of self-evaluation to all             confidence in Waltham Forest‟s ability to maintain continuous
schools as soon as possible.                                                      improvements in schools.



Performance Indicators / Success Criteria:                                                                      Lead Officer:

(a) July 2003                                                                                                    Eleanor Schooling, Head of
     EDP2 monitoring shows all schools are programmed to take part in the training cycle for borough              School Development      and
      wide self-evaluation.                                                                                        Review;
    EDP2 monitoring shows EduAction and LEA evaluative activities and initiatives are streamlined to
      match the borough wide agreed self-evaluation programme.
     School survey June 2003 shows an improvement in satisfaction levels compared with the score of
      3.30 for November.
(b) December 2003
     SEA visit reports show 50% of schools are successfully using the self evaluation package to plan
      for continuous improvement
    EDP2 monitoring shows self-evaluations, such as the behaviour audit are streamlined to fit with
      the borough wide self-evaluation package.
    LIG collaborative plans are operational.
    School survey November 2003 shows that schools satisfaction levels with the support in
      developing leadership and management skills reaches the required level as outlined in the
      intervention contract; (3 or less)
(c) July 2004
    SEA visit reports show 90% of schools are able to use the self-evaluation package, or a similarly




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004       7/28/2011 2:13 PM
    rigorous system, to evaluate and plan for continuous improvement.
   SEA visit reports show 90% of schools have a broad, rigorous, widely understood self-evaluation
    process that is supported by EduAction and LEA staff and initiatives.
   SEA visit reports show 90% of schools have effective, costed, development plans based on a
    thorough self-evaluation.




London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
                                Action                                      Other Plans          Dateline        By whom        Resources

(a) Extend the pilot self-evaluation package to a further interested       EDP2 7.2           Start Jan 03     School          Existing
    group of schools and then all schools building on good practice                                            Effectiveness   EduAction
    in the earlier pilot.                                                                                      Team.           Funding

(b) Continue partnership self evaluation with leadership teams and         EDP2 7.2           Start April 03   School          Existing
   governors through termly SEA visits to schools.                                            End March 04     Effectiveness   EduAction
                                                                                                               Team.           Funding

(c) Provide timely benchmarking information and share best                 EDP2 7.2           Start            Research        Existing
    practice through the Intranet and clusters of families of schools                         September 03     Team / School   EduAction
                                                                                              end November     Effectiveness   Funding
                                                                                              03               Team.

(d) Provide guidance on the use of the range of self evaluation tools      EDP2 7.2           Start April 03   School          Existing
    that schools are required to use and link to overall self evaluation                      end March 04     Effectiveness   EduAction
    tool                                                                                                       Team /          Funding /
                                                                                                               Behaviour       Behaviour
                                                                                                               Improvement     Improvement
                                                                                                               Programme       Programme
                                                                                                               Team            Grant

(e) Develop the Leadership Incentive Grant [LIG] collaboratives so         EDP2, 7.5          Start April 03   School          Existing
    that they can work collegiately to take increasing responsibility                         end April 04     Effectiveness   EduAction
    for aspects of school improvement.                                                                         Team.           Funding / LIG




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004        7/28/2011 2:13 PM
Area of concern:                                                          Objective:

   More thorough detailed planning of activities was needed for some       EDP2 sets out a clear programme to raise standards.
   priorities in the school improvement programme.
                                                                           EDP2 plans incorporate the 4 key areas of leadership and
                                                                                  management, teaching and learning, the curriculum and
                                                                                  assessment, and involving the wider community.



Performance Indicators / Success Criteria:                                                                  Lead Officer:

(a) July 2003                                                                                                Eleanor Schooling, Head of
       EDP2 Year 2 sets out more thorough plans for raising attainment across the borough with                School Development   and
       costings for each activity.                                                                             Review;

(b) December 2003
      Evaluation of EDP2 activities shows improved impact in all activities on the impact assessment
       carried out in December 2002.


(c) July 2004
    EDP2 is leading to improvements set out in the eight priorities.




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004       7/28/2011 2:13 PM
                               Action                                     Other Plans       Dateline        By whom       Resources

(a) Consult on and publish Year 2 of EDP2 that incorporates the          EduAction       Start Jan 03     Head of        Existing
    four key areas of leadership and management, teaching and            Annual Plan     end Mar 03       School         EduAction
    learning, the curriculum and assessment, and the wider               2002/03                          Development    Funding
    curriculum.                                                                                           and Review
                                                                                                          Services.

(b) Continue monitoring and evaluation of EDP2 that focuses on           EduAction       Start Jan 03     Priority       Existing
   impact with priority champions further developing evaluation.         Annual Plan     and ongoing      Champions      EduAction
                                                                         2002/03                          and Business   Funding
                                                                                                          Support Co-
                                                                                                          ordinators

(c) Ensure all team plans and individual performance management         EduAction        Start February   Priority       Existing
    reflect the individual‟s contribution to EDP2                       Annual Plan      03 and May 03    Champions      EduAction
                                                                        2002/03                           and all team   Funding
                                                                                                          managers.




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
Area of concern:                                                          Objective:

   A failure to carry out an analysis of pupil‟s attainment. There was     To improve the quality of teaching and learning in ICT and
   no collation across the Borough of pupil‟s standards in ICT.             increase the use of ICT in the teaching of English and
                                                                            mathematics and the foundation subjects
                                                                           To ensure both schools and the LEA analyse and evaluate
                                                                            attainment data at school and borough level.



Performance Indicators / Success Criteria:                                                                Lead Officer:

(a) July 2003                                                                                              Eleanor Schooling, Head of
     Guidance on the assessment of ICT as a subject is available for all schools.                           School Development   and
                                                                                                             Review;
     KS3 audit shows Secondary schools assess standards in Y9 according to the guidance from the
      KS3 strategy.
    Attainment data is collated for Year 9 by the research and data team and used for targeting KS3
      strategy support.
(b) December 2003
     SEA visit reports show targets for ICT are agreed with schools for the end of Key Stages 2 and 3.
     SEA visit reports show Primary and secondary schools have secure assessment processes in
      place for the end of Key Stages 2 and 3.
    KS3 strategy evaluation shows the programme to improve KS2-3 transition is in place.
    Exemplar standards for assessing ICT have been developed in collaboration with primary schools.
(c) July 2004
    SEA visit reports show assessment in Years 6, 7, 8, and 9 is used by all schools against the
      framework for ICT
    Borough wide attainment data is collated and used with schools to identify borough wide priorities




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
   for improvement.




London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
                               Action                                     Other Plans        Dateline        By whom        Resources

(a)Develop guidance on the assessment of ICT as a subject with           EDP2 Activity    Start April 03   Primary and     Primary and
   primary schools through work with clusters of schools, school         1.4              end July 03      Key Stage 3     KS3 Strategies
   visits and ICT co-ordinators networking meetings.                                                       Strategy        grants
                                                                                                           Teams




(b) Provide training on the use of assessment at in Year 9 against       EDP2 Activity    Start January    Primary and     Primary and
    the ICT teaching framework, through training for heads of            2.2              03 end July 03   Key Stage 3     KS3 Strategies
    department and the teaching development programme with                                                 Strategy        grants
    targeted schools, and training for less experienced teachers.                                          Teams

(c) Include in published guidance information on the assessment of       EDP2 Activity    Start April 03   SEN Support     Existing
   pupils with SEN, and EAL.                                             1.4              end July 03      Service Team/   EduAction
                                                                                                           Primary and     funds / Primary
                                                                                                           Key Stage 3     and KS3
                                                                                                           Strategies      Strategies
                                                                                                           teams           grants

(d) Provide an ongoing cycle of co-ordinators‟ and HODs‟ training        EDP 2 1.4 and    Start April 03   Primary and     Primary and
    with termly updates and regular networking meetings                  2.2              end July 04      Key Stage 3     KS3 Strategies
                                                                                                           Strategies      grants
                                                                                                           teams

(e) Develop and provide training in the use of exemplar standards        EDP2 1.4 and     Start April 03   Primary and     Primary and
                                                                                          end December     Key Stage 3     KS3 Strategies




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
   for assessing ICT                                                      2.2               03               Strategies      grants

                                Action                                     Other Plans           Dateline      By whom        Resources

(f) Agree targets for ICT with schools as part of target setting          EDP2 7.3          Start            School          Existing
    process for 2003 and then annually thereafter                                           September 03     Effectiveness   EduAction
                                                                                            end November     Team            funds
                                                                                            03

(g) Collect and analyse attainment data for ICT and include in            EDP2 7.3          Start April 03   Research        Existing
    school profiles for Years 6 and 9 initially, and then include Years                     end July 03      Team            EduAction
    7 and 8 the following year.                                                                                              funds




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004      7/28/2011 2:13 PM
Area of concern:                                                          Objective:

   A concern that schools are unclear about their role in raising          Ensure schools are clear about their role in raising minority
   minority ethnic achievement and thereby contributing to the very               ethnic achievement in relation to the Council‟s priorities.
   challenging targets set by members incorporated in the local public
   service agreement.
                                                                           Ensure schools are able to effectively monitor the use of the
                                                                                  ethnic minority achievement grant and direct resources in order
                                                                                  to reduce the gap in attainment levels between different groups.



Performance Indicators / Success Criteria:                                                                         Lead Officer:

(a) July 2003                                                                                                       Eleanor Schooling, Head of
     SEA visit reports show schools‟ leadership teams have good self evaluations of attainment and                    School Development       and
      their own school‟s strategies for raising the attainment of minority ethnic pupils                               Review;
    Guidance for schools is in place on monitoring, managing and evaluating EMAG
    Strategic targets and LPSA targets for ethnic minority attainment for 2003 met
     School survey June 2003 shows an improvement in satisfaction levels compared with the
      November 2002 results of 3.50.
(b) December 2003
     SEA visit reports show challenging targets for minority ethnic pupils are agreed with all schools
      based on good assessment data.
    Schools with low attainment among minority ethnic pupils are receiving targeted support
     School survey November 2003 shows that schools satisfaction levels with the support for ethnic
      minority groups in the curriculum is 3.00 or less).
(c) July 2004
    Key Stage attainment data shows schools are achieving targets set for minority ethnic pupils.




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004        7/28/2011 2:13 PM
                                Action                                    Other Plans         Dateline        By whom         Resources

(a) Provide training for school leadership teams on analysing data,      EDP2 4.1          Start April 03   Raising          Existing
    strategies for intervention and target setting for minority ethnic                     end July 03      Standards        EduAction
    pupils in relation to LPSA and Council priorities.                                                      Team             funding
                                                                                                            Manager /
                                                                                                            SEAs

(b) Identify whole school good practice that raises standards for        LPSA              Start April 03   LIG consultant   Existing
    minority ethnic pupils and enable clusters of schools to                               end July 04      / SEAs           EduAction
    collaborate to effect similar improvements                           EDP2 4.1                                            funding

(c) Support schools to implement self evaluation drawing on              EDP2 4.1          Start April 03   Raising          Existing
    OfSTED's evaluating Educational Inclusion                                              end July 03      Standards        EduAction
                                                                                                            Team             funding
                                                                                                            Manager /
                                                                                                            SEAs

(d) Provide training for school leadership groups on how to raise the    EDP2 4.1          Start April 03   Raising          Existing
    attainment of minority ethnic pupils                                                   end July 03      Standards        EduAction
                                                                                                            Team             funding
                                                                                                            Manager /
                                                                                                            SEAs

(e) Provide guidance on managing, monitoring and evaluating the          EDP2 4.1          Start April 03   Raising          Existing
    Ethnic Minority Achievement Grant.                                                     end July 03      Standards        EduAction
                                                                                                            Team             funding
                                                                                                            Manager




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
                               Action                                     Other Plans         Dateline        By whom        Resources

(f) Develop individual programmes of support for schools with low        EDP2 4.1          Start April 03   Primary and     Primary and
     attainment or added value for minority ethnic pupils                                  end March 04     KS 3 strategy   KS3 strategies
                                                                                                            teams           grants




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004     7/28/2011 2:13 PM
Area of concern:                                                         Objective:

  The level of vacancies for governors across the Borough that was        Recruit and retain a substantial cohort of new LEA governors.
  currently 28% was too many.
                                                                          Deploy new governors to support the development of strong
                                                                                 governing bodies across the borough.



Performance Indicators / Success Criteria:                                                                     Lead Officer:

(a) July 2003                                                                                                   Eleanor Schooling, Head of
     LEA Governor vacancies are reduced to 20%                                                                  School Development and
                                                                                                                 Review;
(b) December 2003
     LEA governor vacancies are reduced to 15%
     90% of new LEA governors stay in post.

(c) July 2004
    LEA governor vacancies are reduced to 10%




  London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004       7/28/2011 2:13 PM
                               Action                                     Other Plans       Dateline        By whom        Resources

(a) Establish a governors‟ reference group of existing governors to      Service         Start January    Governing       Existing
    lead and share expertise on governor recruitment.                    Improvement     03 end March     Bodies Unit     EduAction
                                                                         plan.           03               Manager         funding

(b) Produce a high quality governors‟ recruitment pack.                  Service         Start February   Governing       Existing
                                                                         Improvement     03 end May 03    Bodies Unit     EduAction
                                                                         plan.                            Manager /       funding
                                                                                                          Press Officer

(c) Devise and implement an innovative governors‟ recruitment           Service         Start February    Governing       Existing
    campaign using a variety of media locally.                          Improvement     03 and end        Bodies Unit     EduAction
                                                                        Plan            December 03       Manager /       funding
                                                                                                          Press Officer

(d) Use the governors‟ reference group to evaluate and redesign          Service         Start April 03   Governing       Existing
    governor training.                                                   Improvement     end July 2003    Bodies Unit     EduAction
                                                                         Plan                             Manager         funding

(e) Establish a governors‟ mentoring network for all newly appointed     Service         Start May 03     Governing       Existing
    governors.                                                           Improvement     end June 03      Bodies Unit     EduAction
                                                                         Plan                             Manager         funding

(f) Agree a protocol for LEA governors to be appointed with              Service         Start May 03     Governing       Existing
  members.                                                               Improvement     end June 03      Bodies Unit     EduAction
                                                                         Plan                             Manager         funding




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
                               Action                                     Other Plans       Dateline       By whom       Resources


(G) Work with the Education Business Partnership to recruit              Service         Start January    Governing     Existing
   governors from business.                                              Improvement     03 end July 04   Bodies Unit   EduAction
                                                                         Plan                             Manager /     funding / EBP
                                                                                                          EBP Manager   grants




   London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004   7/28/2011 2:13 PM
Section Four – Special Educational Needs
Commentary:
                                                   the education of children in question in the           SEN functions to support school
At the time of the last inspection, the            most cost effective way.                                improvement
LEA‟s strategy for special educational
needs was poor. A comprehensive review             The Inspection Team recognised that the          The effectiveness of the LEA in exercising
was recommended as the basis for                   review of the roles of special schools and       its SEN functions to support school
developing an inclusion strategy. This was         associated special needs support services        improvement was judged to be poor with
to involve active consultation and a clear         was at an early stage through initial            significant   weaknesses.     Whilst    the
rationale for special school provision. The        consultation by the LEA on a strategy for        Education Psychology Service was
Inspection Team considered that some               SEN and inclusion.                               satisfactory overall, too much of its time
progress had been made, but too little,                                                             was committed upon resource control
and the situation remained unsatisfactory.         The view of the team was that change was         rather than upon preventative activities in
                                                   necessary because considerable levels of         support of schools. The LEA needed to
      SEN Strategy                                resources were tied up in the current            amend some of its procedures to reflect
                                                   inappropriate    pattern  of    provision,       the revised Code of Practice and emerging
Where SEN was concerned, the LEA had               inhibiting the implementation of any             national policy.
forfeited the trust of schools. Schools            strategy aimed at supporting greater
accepted the principle of inclusion, but at        inclusion.                                       It also needed to audit SEN provision
an operational level, a lack of                                                                     within mainstream schools and the
transparency, poor decision-making and                    Statutory Obligations                    resources allocated to meet identified
poor customer care had alienated them. At                                                           need.
a strategic and resource management                Whilst the LEA had made significant
level, urgent and decisive action was              advances in meeting its statutory                      Value for Money
required by the LEA to ensure that the             obligations in respect of SEN, this had
resources devoted to SEN were used to              been undermined by lamentable failures in        Value for money was very poor for the
enhance                                            communications and customer care.                following reasons:




    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
   The high cost and suitability of places               clarifying the roles and                           freeing more of the time of the
    provided by special schools in                         expectations of mainstream                          education psychology service to
    Waltham Forest;                                        schools, mainstream school                          engage in preventive measures;
                                                           schools will support facilities and
   Expensive net external placement of                    special schools; and                               up-dating criteria for statutory
    pupils with communication and                                                                              assessment to reflect the revised
    behaviour difficulties                                working more closely and in                         Code of Practice and emerging
                                                           greater depth with headteachers of                  national policy; and
   Recoupment of outstanding finance                      special schools to secure their
    owed by other LEAs                                     support for the implementation of                  securing sound understanding by
                                                           the action plan.                                    schools of standardised
   Additional educational needs funding                                                                       moderating procedures for the
    for mainstream schools is not closely          2. In order to meet the needs of pupils                     allocation of pupils to stages of the
    matched to school needs                           with special educational needs:                          revised Code of Practice and for
                                                                                                               monitoring the use of allocated
Recommendations:                                          secure radical and enduring                         SEN resources.
                                                           improvement in the quality, tone
The Inspection Team therefore made four                    and accuracy of communication              4.       In order to achieve value for money
recommendations relating to SEN that                       with parents, parent partnership                    in special educational needs:
should be acted upon as a matter of                        staff and schools as soon as
urgency:                                                   possible; and                                          urgently put in place
                                                                                                                   arrangements to monitor and
1. Urgently improve the quality of                        involve headteachers and special                        evaluate the extent to which
   strategic management of special                         educational needs co-ordinators in                      money spent on special
   educational needs by:                                   central systems for moderation of                       educational needs results in
                                                           statutory assessment and review of                      improved outcomes and
       finalising the comprehensive re-                   SEN support.                                            achievement by pupils with
        organisation plan for SEN which                                                                            SEN.
        relates the LEA intentions for             3. Urgently improve the quality of
        inclusion to the distribution of              management of special educational
        resources;                                    needs by:




    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004      7/28/2011 2:13 PM
Proposed action within the Plan will
concentrate upon:


A    Putting in place the SEN [Specialist
     Provision] Development Plan, as a
     basis for producing a revised overall         A     A clear and coherent framework for
     a SEN strategy                                      planning   and    implementing     a       F   Achieving VFM by reducing reliance
                                                         medium term strategy for SEN that is           on external places for children with
B    Including heads and SENCOs more                     accepted by the major stakeholders.            communication and behavioural
     directly in     policy formulation &                                                               difficulties; securing recoupment
     practice regarding SEN.                       B     Shared acceptance by heads and                 income more promptly; matching
                                                         SENCOs of the broad principles of              AEN funding more closely to school
C     Improving    the     quality of                    SEN policy & practice.                         needs.
     communications between the SEN
     team and major stakeholders.                  C     Positive    perceptions   of   the
                                                         professional work of the SEN Team
                                                         by major stakeholders.
D    Refocusing    the    role  of  the
     Educational Psychology Service                D     Educational Psychology Service
     towards school improvement and                      seen as strategic partner by schools
     away from individual casework.                      in raising the attainment of groups of
                                                         SEN pupils; challenging under-
                                                         performance in teaching & learning
E    Creating systems that will enable                   where appropriate.
     better    self   –    evaluation   of
     performance related to meeting                E     Achieving VFM in terms of reducing
     statutory obligations, externally set               the overall unit costs of LBWF
     benchmarks including VFM.                           special school places to around the
                                                         OLB average and improving the
                                                         match of these places to the pattern
The intended outcomes are:                               of SEN pupil needs.




    London Borough of Waltham Forest LEA Action Plan January 2003 to August 2004    7/28/2011 2:13 PM
  Recommendation 1:                                                         Objective:

  Urgently improve the quality of strategic management of special            To   establish a comprehensive, agreed, published and
  educational needs by:                                                       implemented SEN Strategy including a vision for future
                                                                              development linking education inclusion and resources.
      finalising the comprehensive re-organisation plan for SEN
                                                                             To place clear descriptors of the roles of schools and support
       which relates the LEA intentions for inclusion to the distribution
                                                                              services and ensure these are reinforced by appropriate
       of resources;
                                                                              professional development.
      clarifying the roles and expectations of mainstream schools,          To create an on – going professional partnership with special
       mainstream school schools with support facilities and special          school heads to take forward the revised roles of reconfigured
       schools; and                                                           special schools and their relationship to mainstream schools.

      working more closely and in greater depth with headteachers of
       special schools to secure their support for the implementation
       of the action plan.


Performance Indicators / Success Criteria:                                                                   Lead Officer:

(a) July 2003                                                                                                 Jim Waddington, Head of
        New resourcing strategy produced which meets the need to support greater education                      Pupil and Student Support
         inclusion.                                                                                              Services;
        Documentation setting out roles and expectations of schools to reflect best practice of high
         performing LEAs.
        Special School Heads Working Party to have made positive contribution to the future planning of
         SEN, for example in planning documentation relating to supporting mainstream schools
         implement inclusion strategies.
(b) December 2003
       Development Plan implementation to time scales finally agreed by Cabinet and S.O.C.;

(c) July 2004
     Evidence of reduced statementing rate to below 2%;
     Improved quality of service level feedback from head teachers;
                                 Action                                 Other Plans       Dateline         By whom         Resources

(a) Finalise SEN [Specialist Services] Development Plan.               SEN/Inclusion   Post SOC –        Jim Waddington   Existing budget
                                                                       Strategic &     expected
                                                                       Development     Sept/Oct 03
                                                                       Plan 2002

(b) Determine SEN AEN / Statementing resources to support inclusion.   SEN/Inclusion   June 03           Sharon Joseph
                                                                       Strategic &
                                                                       Development
                                                                       Plan 2002

(c) Implement SEN [Specialist Services] Development Plan.              SEN/Inclusion   On – going from
                                                                       Strategic &     Sept 03
                                                                       Development
                                                                       Plan 2002

(b) Produce updated SEN/Inclusion Strategic & Development Plan to      SEN/Inclusion   January 04        Jim Waddington
   incorporate developments / changes e.g. to funding /provision.      Strategic &
                                                                       Development
                                                                       Plan 2002

(c) Produce an agreed SEN Policy & Practice Manual.                    SEN/Inclusion   April 03          Sharon Joseph
                                                                       Strategic &
                                                                       Development
                                                                       Plan 2002
                                 Action                                      Other Plans         Dateline     By whom         Resources

(d) Produce an agreed SENCO SEN Manual.                                     SEN/Inclusion     May 03        Terry Cope
                                                                            Strategic &
                                                                            Development
                                                                            Plan 2002

(e) Produce new SEN Parent Handbook [with translations for community                          April 03      Christine
    languages]                                                                                              Willetts +
                                                                                                            Sharon Cushnie

(f) Undertake cycle of planning meetings with Special School Heads          SEN [Specialist   July 03
Working Party to finalise support services to be offered to support         Services]
mainstream schools in identified areas of disability / empowerment of SEN   Development
pupils in mainstream settings & to establish a range of transition          Plan 2003
arrangements associated with the Development Plan


(g) Undertake statutory requirements associated with changes to special     SEN [Specialist   July 03       Jim Waddington
schools and submission to S.O.C.                                            Services]                       + Richard Lewin
                                                                            Development
                                                                            Plan 2003
Recommendation 2:                                                      Objective:

In order to meet the needs of pupils with special educational needs:    To produce a major shift in quality perceptions of the SEN Team
                                                                          held by schools and parents.
       secure radical and enduring improvement in the quality, tone
        and accuracy of communication with parents, parent              Closer involvement of Parent Partnership in the production of
        partnership staff and schools as soon as possible; and            public information on SEN.
       involve headteachers and special educational needs co-
        ordinators in central systems for moderation of statutory       To enable heads and SENCOs to become strategic partners in
        assessment and review of SEN support.                             SEN policy formulation and practice.



Performance Indicators / Success Criteria:                                                               Lead Officer:

(a) July 2003                                                                                             Jim Waddington, Head of
      Agreement of heads and SENCOs to revised correspondence used by SEN Team.                             Pupil and Student Support
(b) December 2003                                                                                            Services;
        Approval by Plain English Campaign of SEN documentation [key letters/ Parent Handbook];
        BV Performance Indicators for 03 met.
        Reduction in number of head / parent complaints received.



(c) July 2004
     Satisfactory head / SENCO/ Parent Partnership surveys.
     BV Performance Indicators for 04 met.
       Further reduction in number of head/ parent complaints received.



                              Action                                   Other Plans      Dateline        By whom       Resources


(a) Audit of existing correspondence and communication                               March 03;        Sharon        Existing
    arrangements with schools and parents, based on identified                       further review   Cushnie +     Education
    good practice in other LEAs. Simplified and more user – friendly                 March 04         SEN Manager   funding
    correspondence to be produced wherever relevant.

(b) Submission of revised correspondence and Parents Handbook to                     July 03          Sharon        Existing
    Plain English Campaign                                                                            Cushnie +     Education
                                                                                                      SEN Manager   funding

(c) Extension of public information available in community                           April 03         Christine     Additional cost:
   languages using variety of media and approaches & on-going as                                      Willetts      budget to be
   balance of community languages changes.                                                                          identified.

(d) Amendment to the constitution and role of the Assessment                         April 03         Sharon        Existing
    Panel with related training and guidance for Heads and SENCOs                                     Joseph        EduAction
                                                                                                                    funding



(e) Amended SEN Assessment criteria                                                  April 03         Terry Cope    Existing
                                                                                                                    EduAction
                                                                                                                    funding

(f) Common reporting of complaints procedure to be devised                           April 03         Sharon        Existing
                                                                                                            Joseph           EduAction
                                                                                                                             funding




Recommendation 3:                                                         Objective:

Urgently improve the quality of management of special educational          to reduce demands for statutory work and the number of young
needs by:                                                                    people requiring Statements;
                                                                           to meet national expectation and the best practice of other LEAs
    freeing more of the time of the education psychology service to        in applying the SEN statutory framework
     engage in preventive measures;                                        to establish agreed processes, documentation and training for
                                                                            accurate pupil allocation and monitoring use of allocated SEN
    up-dating criteria for statutory assessment to reflect the revised     resources.
     Code of Practice and emerging national policy; and

    securing sound understanding by schools of standardised
     moderating procedures for the allocation of pupils to stages of
     the revised Code of Practice and for monitoring the use of
     allocated SEN resources


Performance Indicators / Success Criteria:                                                                  Lead Officer:

(a) July 2003                                                                                                Jim Waddington, Head of
        Numbers of „notes in lieu‟ issued;                                                                     Pupil and Student Support
        Proportion of Statemented pupils to be at London benchmark average of 2%;                              Services;


(b) December 2003
        Shift in balance of recorded EP work activity to reflect early intervention and reduced time on
        individual work in favour of working in partnership with schools regarding vulnerable groups of
        pupils.
       Positive feedback from head teachers regarding SEN Policy and Practice Manual.

(c) July 2004
     Proportion of Statemented pupils to be below London benchmark average;
     Positive Head teacher and SENCO feedback survey re impact of revised EP Service role;
     Positive evaluation of increased delegation of statementing resource from schools.
                                Action                            Other Plans      Dateline        By whom       Resources


(a) Monitoring of „notes in lieu‟ issued                                        July 03 and on   SEN Manager    Existing
                                                                                – going                         EduAction
                                                                                thereafter                      funding

(b) Tightened Statement assessment criteria                       SEN           April 03         Terry Cope +   Existing
                                                                  [Specialist                    Sharon         EduAction
                                                                  Provision]                     Joseph         funding
                                                                  Development
                                                                  Plan 2003

(c) Reallocation of work within EPS team                          SEN           September 03     Terry Cope
                                                                  [Specialist
                                                                  Provision]                                    Existing
                                                                  Development                                   EduAction
                                                                  Plan 2003                                     funding

(d) Training for Heads / SENCOs re revised assessment criteria                  July 03          Sharon         Existing
                                                                                                 Joseph         EduAction
                                                                                                                funding



(e) Training for EPS in relation to new / developing work roles                 September 03     Terry Cope     Existing
aimed at inclusion / raising attainment                                         & on-going                      EduAction
                                                                                                                funding
Recommendation 4:                                                       Objective:

                                                                         Improve data collection/ analysis/ dissemination re schools
In order to achieve value for money in special educational needs          performance in respect of SEN – data to include financial and
urgently put in place arrangements to monitor and evaluate the extent     pupil performance measures;
to which money spent on special educational needs results in
improved outcomes and achievement by pupils with SEN.
                                                                         Reduce high unit costs in specific special schools;
                                                                         Reduce reliance on expensive out - borough places for LBWF
                                                                          pupils.



Performance Indicators / Success Criteria:                                                                 Lead Officer:

(a) July 2003                                                                                               Jim Waddington, Head of
      Consultation on new collaborative working arrangements between MITS, SI, SEN Team and                  Pupil and Student Support
       EPS to be completed;                                                                                   Services;
     Schools to have adopted the minimum SEN data requirement [This will also be informed by
       DfES expectations indicated in further guidance during 2003]. The anticipated data requirement
       comprises SEN unit cost; core curriculum data, profile of groups within school action-school
       action+ - statemented pupils;
     First Action Plan for reviewing out – borough places with view to returning pupils to LBWF
       provision to be in place;
(b) December 2003
       Reduction in out - borough placements compared to December 02 of 10%.
       Initial monitoring visits to both mainstream and special schools to examine VFM and SI issues to
        have taken place with SI Officers acting as lead [6 – 10 visits];
(c) July 2004
     Reduction in proportion of children with Statements to be educated out – borough from Sept 04
    to reduce by 25% [i.e. 35-40 pupils] compared with Dec 02;
   Reduction in non - LBWF SEN pupils attending LBWF special schools esp. HI / VI of 20% +
    overall.
   All schools to have received First Annual Statistical Profile of SEN for LBWF;
   Monitoring visits cycle for all schools [primary, secondary, special] to have been completed]
   Positive evaluation of monitoring visits by independent consultant
                                   Action                                     Other Plans      Dateline        By whom        Resources

   (a). Internal working group on SEN data requirement to produce                           April 03         Marnie Caton   Existing
       initial draft specification for consultation with schools.                                                           EduAction
                                                                                                                            funding

   (b) Clarification of new collaborative working arrangements between                      June 03          Jim            Existing
      MITS, SI, SEN Team and EPS to occur.                                                                   Waddington     EduAction
                                                                                                                            funding

(c) Identification of opportunities for bringing out – borough pupils back   SEN            June 03 & on-    Sharon         Existing
    to LBWF provision.                                                       [Specialist    going            Joseph + SEN   EduAction
                                                                             Provision]                      Manager        funding
                                                                             Development
                                                                             Plan 2003



   (d) Finalised SEN data requirement following consultation with            SEN            April 03 & on-   Marnie Caton   Existing
       schools.                                                              [Specialist    going                           EduAction
                                                                             Provision]                                     funding
                                                                             Development
                                                                             Plan

   (e) Initial shift of resource from special school budgets to              SEN            July 03          Graham Moss    Existing
       mainstream and support services.                                      [Specialist                                    EduAction
                                                                             Provision]                                     funding
                                                                             Development
                                                                             Plan
                               Action                                 Other Plans      Dateline      By whom        Resources

(f) Evaluation exercise re school monitoring visits.                  SEN           July 04        External        Existing
                                                                      [Specialist                  consultant      EduAction
                                                                      Provision]                                   funding
                                                                      Development
                                                                      Plan

                                                                      SEN           October 03 &   Jim             Existing
                                                                      [Specialist   ongoing        Waddington +    EduAction
 (g) Progress special school reorganisation [reduction in number of   Provision]                   Richard Lewin   funding
special schools] in accordance with SOC – approved scheme.            Development
                                                                      Plan
    Section Five – Access and Inclusion
Commentary:
                                                   reception classes, a change much               school from September 2002. Late,
The Inspection Team regarded the overall           supported by schools.                          but significant, action had now been
effectiveness of the LEA in promoting                                                             taken, with change evident from mid-
social inclusion as now being satisfactory,       Attendance                                     2002. A range of initiatives had
                                                                                                  brought resources which had the
However, there were functions that were            Progress since the last inspection             potential      to      bring    about
unsatisfactory. These were:                        has been slow and its interconnection          transformation if good leadership and
                                                   with school improvement strategies             management, supported at the
    Admissions                                    was patchy. Whilst modest changes              highest level, was maintained.
                                                   were beginning to be seen, overall,
     At the time of the last inspection, the       there was insufficient synergy                Health, Safety, Welfare and Child
     process of admissions to schools was          between issues of attendance, school           Protection
     unsatisfactory and a recommendation           improvement and inclusion.
     was       made      to    improve   the                                                      Child protection arrangements were
     collaboration with headteachers on           Behaviour Support                              well-managed and sound advice
     the administration of admissions in                                                          given to schools. However, whilst
     order to strike a better balance              The    previous     OfSTED       report        effective training was undertaken for
     between parental rights, individual           recorded a “grim picture” in respect of        schools and governors and EWOs,
     pupil interests and the smooth                behaviour support and exclusions. It           there was no training specifically for
     running of schools. This has not been         was of concern to the Inspection               senior managers.
     achieved and admissions were seen             Team that these major areas had
     to still be unsatisfactory.                   only begun to be addressed in the              On health and safety, the Inspection
                                                   past year despite inclusion in the first       Team expressed a concern about
     In addition, the Inspection Team felt         OfSTED Action Plan and new                     there being no system for recording
     that consideration should be given to         government legislation requiring full-         risk assessments carried out at
     having two points of admission to             time education for pupils out of               school level and no systematic
        monitoring of the position in each
        school.                                         put in place procedures for                   review the specifications of
                                                         admissions to reception classes                contracts between the Council and
       Looked-after Children                            that better support and are more               the proprietors of private residential
                                                         acceptable to schools.                         homes in order to secure an
        The extent to which the LEA meets                                                               environment more conductive to
        its statutory requirements and            6. In order to improve achievement for                learning.
        achieves value for money in relation         those with behaviour difficulties:
        to looked -after children was                                                          13. To improve child protection:
        unsatisfactory although there were              develop, agree and implement a
        promising, if recent, signs of                   protocol for the reintegration of             establish child protection
        improvement. Members had taken                   excluded pupils in secondary                   awareness training for senior staff.
        insufficient action and corporate                schools; and
        parenting was unsatisfactory. There                                                    14. To help ensure that schools carry out
        were concerns that some children                complete the full establishment of        health and safety procedures:
        living in private residential homes did          PRUs as schools, with particular
        not have a home environment                      emphasis on their role in raising             accelerate the completion of the
        conducive to learning.                           standards.                                     annual health and safety report by
                                                                                                        schools for which the LEA has
        Recommendations:                          7. In order to improve the provision for              responsibility and also encourage
        The Inspection Team therefore made           looked-after children:                             its completion by voluntary aided
        five recommendations, the first three                                                           and foundation schools for the
        of which were for urgent action as              ensure that members provide                    advice of the governing body.
        follows:                                         strong leadership in their role as
                                                         corporate parent for the education    In addition, there were two other areas of
5. In order to improve the admissions                    of looked-after children              concern expressed which did not result in
   process:                                                                                    recommendations but clearly need some
                                                        institute thorough monitoring and     action to be taken. These were:
        ensure all headteachers have a                  consistent action to ensure urgent
         common understanding of agreed                  improvements in the basic skills             Strategies to Promote Social
         principles, processes and a                     and attainment of pupils who are in           Inclusion
         framework for implementation; and               public care; and
Whilst a number of initiatives targeting
disaffected young people had been                B The development of the Pupil Referral       The intended outcomes are:
developed or were being supported by the            Units to ensure that all excluded pupils
LEA, at grass roots level progress was              receive full time education which          A   A partnership between the Admissions
unco-ordinated      and    piecemeal and            enables them to reintegrate into               Service and Schools, which is based
evidence of well-established partnership            mainstream education and achieve to            upon a clear understanding of the
working with agencies outside Waltham               the best of their potential.                   statutory requirements and of the
Forest council is limited.                                                                         relative    roles,    required    for
                                                 C The re-focusing of the Educational              implementation.
    Asset Management                              Welfare Service to bring about better
                                                   working arrangements with schools           B   Educationally effective PRUs that
Whilst the LEA was effective in discharging        and other agencies and thereby to               contribute   to   the     raising of
asset          management             planning     ensure better support for pupils at risk        educational standards for pupils.
responsibilities, work to link this process to     through non-attendance.
corporate asset management planning and                                                        C   An improvement in the reintegration
individual school asset management               D The development of integrated working           rates of excluded pupils and
planning was not yet sufficiently developed.        and sharing within, and partnerships           measurable improvements in their
On the corporate front, progress was seen           between, LEA support services,                 attainment.
as not sufficiently developed for effective         schools and the range of corporate
links to be made to education directorate           and external agencies supporting           D   An improvement in overall attendance
plans.                                              children‟s services, with the objective        and a reduction in unauthorised
                                                    of improving early identification and          absence in Waltham Forest and
                                                    intervention for children and young            specific improvements in schools
Proposed action within the Plan will                people at risk of social exclusion.            receiving targeted support.
concentrate upon:
                                                                                               E   Improvements in the identification of
                                                 E Ensuring schools are equipped to carry
A A review of the systems and processes                                                            individuals and groups of children
                                                    out Health & Safety procedures as
  of the Admissions section leading to                                                             and young people at risk through
                                                    well as monitoring the same and
  improved          protocols       and                                                            inter –service and inter-agency
                                                    evaluating their effectiveness.
  communications with schools and                                                                  working and sharing leading to more
  parents and to more effective service                                                            successful interventions.
  delivery.                                      [Need to add in asset management]
F   Meeting the statutory requirements
    for LAC      and VFM in relation to
    their education.


G    A full audit trail of effective
    procedures at all the Borough‟s
    schools.


[Need to add in asset management]
Recommendation 5:                                                   Objective:

  In order to improve the admissions process:                        To develop a partnership between the LEA and the schools on
                                                                      which to develop a common understanding of agreed principles,
     Ensure all headteachers have a common understanding of          processes and framework for school admissions;
      agreed principles, processes and a framework for               To develop local provision for reception intakes that meets the
      implementation; and                                             needs of local children and which better supports and is more
                                                                      acceptable to schools;
     Put in place procedures for admissions to reception classes    To implement a qualifying scheme for the requirements of the
      that better support and are more acceptable to schools.         DfES 2002 Regulations and co-ordinated admission
                                                                      arrangements.


Performance Indicators / Success Criteria:                                                             Lead Officer:

(a) July 2003                                                                                          Head of Access and Inclusion;
         DfES co-ordinated secondary transfer co-ordinated admissions scheme agreed by Council and
          ready for implementation in September 2004 round of transfers;
         School Surveys show an improving trend with 50% of the performance indicators relating to
          Admissions showing an average mean score of 3 or better;
         Positive feedback from the Access and Inclusion Liaison Group regarding school admissions;

(b) December 2003
         Positive feedback from the Access and Inclusion Liaison Group regarding school admissions;
         Customer Satisfaction Surveys show an average mean score of 2 or better;
         School Surveys show an improving trend with 60% of the performance indicators relating to
          Admissions showing an average mean score of 3 or better.
(c) July 2004
        DfES qualifying scheme for in-borough co-ordinated primary admissions agreed by Council;
        Customer Satisfaction Surveys show an average mean score of 2 or better;
        School Surveys show an improving trend with 70% of the performance indicators relating to
         Admissions showing an average mean score of 3 or better;
        Positive feedback from the Access and Inclusion Liaison Group regarding school admissions.
                               Action                                     Other Plans      Dateline          By whom      Resources

(a) Working party of heads to develop with the Access Service             EduAction      May 2003 –         Access       Existing
    Manager and Team Leaders in Admissions a new handbook of              Annual Plan    July 2003          Services     EduAction
    admission procedures and concordats. (c.f. rec. 6)                    2002/2003                         Manager      funding

(b) To work with a Process Consultant to review the processes of          EFQM Service   Jan 2003 –         Consultant   Existing
    the section. To seek ways of making the systems work                  Area Plan.     April 2003                      EduAction
    effectively, to review processes in order to offer a better service                                                  funding
    to schools and parents.

(c) Update the LBWF internet site with current information and            EDP 2          Feb 2003           Access       Existing
    application forms.                                                    Priority 8                        Services     EduAction
                                                                                                            Manager      funding

(d) Produce an A5 size booklet for parents, „what to look for in a        EDP 2          January 2003       Access       Existing
    school‟ and incorporate the content in the next brochures.            Priority 8     booklet written,   Services     EduAction
                                                                                         printed and in     Manager      funding
   Included in prints of booklets in June/July (secondary) and                           use February
   September (primary)                                                                   2003.

(e)To network with other authorities to seek good practice examples                      May 2003 –         Access       Existing
   of placing pupils with SEN and English as an additional language                      Oct 2003           Services     EduAction
   in suitable placements, especially in year 11 and agree                                                  Manager      funding
   procedures with schools (c.f. a) above).
                              Action                                   Other Plans        Dateline       By whom         Resources

(f) Implement a programme of visits to schools from admission                           March 2003 –   Admissions        Existing
    officers to meet heads and office managers to discuss procedures                    March 2004     Team leaders      EduAction
    and school requirements.                                                                                             funding

(g) Write a new „Parents Guide to Appeals‟ document that better        EDP 2 Priority   March 2003 –   Access Services   Existing
    describes the process and seeks to limit appeals to those cases    8                July 2004      Manager           EduAction
    that conform to the appropriate regulations for appeal.                                                              funding

(h) Include in the consultation 2004-2005 a change to the                               Jan 2003 -     Access Services   Existing
   arrangements for Reception intake to schools.                                        April 2003     Manager           EduAction
                                                                                                                         funding
Recommendation 6:                                                         Objective:

 In order to improve achievement for those with behaviour difficulties:    To establish clear and agreed lines of communication and
                                                                            protocols between the inclusion support services and
     develop, agree and implement a protocol for the reintegration of      mainstream schools to enable the reintegration and inclusion of
      excluded pupils in secondary schools; and                             excluded pupils;
                                                                           To further develop the provision for pupils who are at risk of
     complete the full establishment of PRUs as schools, with              exclusion or who have been excluded from mainstream schools
      particular emphasis on their role in raising standards.               to enable their continued access to quality full time education
                                                                            appropriate to their abilities and needs;
                                                                           To develop the capacity of the staff; teaching, learning support,
                                                                            administrative support and management; responsible for such
                                                                            provision, to collectively and individually meet the challenge of
                                                                            raising standards for all of their pupils.



Performance Indicators / Success Criteria:                                                                    Lead Officer:

(a) July 2003                                                                                                  Head of Access and Inclusion
         Protocol agreed between excluded pupils PRU Management Committee and mainstream
          schools applied successfully with a resultant improvement on reintegration rates relative to
          previous school year;
         School Survey shows an improving trend with 50% of the performance indicators relating to
          provision for excluded pupils showing an average mean score of 3 or better;
         Positive feedback from the Access and Inclusion Headteacher Liaison Group.
(b) December 2003
        School Survey shows an improving trend with 65% of the performance indicators relating to
         provision for excluded pupils showing an average mean score of 3 or better;
        Positive feedback from the Access and Inclusion Headteacher Liaison Group.

(c) July 2004
        All excluded pupils reintegrated into mainstream provision or found suitable special school
         placements after two terms;
        Achievements of excluded pupils demonstrates value added against baseline assessments upon
         admission;
        OfSTED inspection, or external evaluation of provision against the OfSTED Framework for the
         Inspection of PRU‟s, rates provision for pupils at risk of exclusion or who have been excluded as
         satisfactory or better;
        School Survey shows an improving trend with 75% of the performance indicators relating to
         provision for excluded pupils showing an average mean score of 3 or better;
        Positive feedback from the Access and Inclusion Headteacher Liaison Group.
                             Action                                Other Plans       Dateline         By whom        Resources

(a) Through excluded pupils PRU Management Committee, Pupil                      March 2003 -     Head of Access &   Existing
    Inclusion Panel, Headteacher Liaison Group and Heads Forum                   June 2003        Inclusion          EduAction
    negotiate agreed protocol for the reintegration of excluded                                                      funding
    pupils and disseminate to all schools.

(b)Develop reintegration support structure involving integrated                  March 2003 –     Head of Access &   Existing
    working between schools and colleges, Social Inclusion Team,                 July 2003        Inclusion          EduAction
    Behaviour Support Team, Educational Welfare Service,                                                             funding
    Educational Psychology Service, SEN Reintegration and
    Inclusion Service, Connexions and, where appropriate, the
    YOT, CAMHS and other health professionals

(c) Classify Davis / Hawkswood PRU and the Primary PRU as
                                                                                 February 2003    Head of            Existing
    „Schools Causing Concern‟ to give necessary support to
                                                                                                  Development &      EduAction
    develop PRU‟s as schools with an emphasis on raising
                                                                                                  Review             funding
    standards:

      Identify advisers and support teams;
                                                                                 February 2003-   Head of Access
      Advisory support to development in line with standards of                 Feb 2003 –       Advisers
       OFSTED Framework for Inspection;                                          March 2004
                                                                                                  Advisers & PRU
                                                                                 Feb/March 2003   Management
      Advisers and PRU Management Committee members to
       visit PRU‟s reported by OfSTED to be providing high                                        Committee
       quality, value for money services.

(d) Install administrative systems including, SIMS and SAGE;
                                                                                 Feb 2003 – May   MITS               Existing
                                                                                 2003                                EduAction
                                                                                                                    funding

                               Action                           Other Plans       Dateline           By whom        Resources

(e) Develop appropriate staffing structure and recruit staff;
                                                                              Feb 2003 - July    Advisors & Heads   Existing
                                                                              2003               of PRUs            EduAction
                                                                                                                    funding
(f) Support staff with training where necessary;
                                                                              April 2003 -       Advisors & Heads   Existing
                                                                              March 2004         of PRUs            EduAction
                                                                                                                    funding
(g) Ensure compliance with Health and Safety and other                                                              Existing
   regulations:                                                                                                     EduAction
                                                                                                 Head of Safety     funding
                                                                              April 2003- June   Management
      Davis / Hawkswood                                                      2003

      Chingford

(h) Develop monitoring and reporting framework for PRU;
                                                                              Feb 2003 - May     Head of Access &   Existing
   Management Committee
                                                                              2003               Inclusion          EduAction
                                                                                                                    funding
(i) Implement move of Samson Rd Primary PRU to Chingford.
                                                                              Feb 2003 - June    Client Services    Capital
                                                                              2003                                  targeted
                                                                                                                    funding
Recommendation 11:                                                     Objective:


In order to improve the school attendance for children at risk         To refocus service delivery to provide better support to schools
                                                                        To improve value for money through strategic targeting of
       Implement the current review of the Education Welfare
                                                                            resources.
        Service (EWS); and
                                                                        To ensure integration with other services and agencies that
       Ensure integration of its role within the multi-professional        support young people at risk
        support teams as quickly as possible.




Performance Indicators / Success Criteria                                                              Lead Officer:

                                                                                                      Principal Education
(a) July 2003                                                                                         Welfare Officer

   BV Performance Indicators for 2003 are met

   Positive feedback from the Access and Inclusion Liaison Group regarding EWS

   School Surveys show an improving trend with 50% of the performance indicators relating to EWS
    showing an average mean score of 3 or better

(b) December 2003
   Through data on attendance and school exclusion evidence the targeting and effective use of
    resources to support children at risk
   Attainment, attendance and exclusion of C&YP in Public Care in line with QP and Guidance on
    Education of C&YP in Public Care.

   Positive feedback from the Access and Inclusion Liaison Group regarding EWS

   Customer satisfaction surveys show an average mean score of 2 or better

   School Surveys show an improving trend with 60% of the performance indicators relating to EWS
    showing an average mean score of 3 or better.

(c) July 2004
   LPSA targets for 2004 are met

   Positive feedback from the Access and Inclusion Liaison Group regarding EWS

   Customer satisfaction surveys show an average mean score of 2 or better

   School Surveys show an improving trend with 70% of the performance indicators relating to EWS
    showing an average mean score of 3 or better
                             Action                                  Other Plans      Dateline        By whom     Resources

(a) Continue programme of refocusing EWS so that resources are      EDP2           Feb.2003 –       Education   LPSA (national
    targeted to schools where agreed strategies between the         Priority 8     July 2003        Welfare     priority on
    school and EduAction will impact on driving up school                                           Officer     attendance)
    attendance.
                                                                                                                Behaviour
   Allocation of service to schools by formula
                                                                    EDP2                                        Improvement
                                                                    Priority 8                                  programme
   Needs of children at risk highlighted through training
   dissemination of information and good practice

(b) Develop protocols with partner agencies to support regular      IRT Project    Feb 2003 -       PEWO        Existing
    attendance in full time education for children at risk.         Plan           Sept 2003                    EduAction
                                                                                                                Funding
   Through IRT Project data share with partners to support early                   Feb 2003 -
   intervention                                                                    Sept 2003
                                                                    EDP2
   Schools and support services able to access data on the          Priority 8     Dec 2003
   attendance of children at risk
                                                                                                                IRT Project
                                                                                                                Funding

(c) Complete installation of ICT facilities to support management                  Feb 2003 – Jul   PEWO        Existing
    information and to monitor progress. Support to staff with                     2003                         EduAction
    training.                                                                                                   Funding
   Monitoring of attendance in schools not meeting agreed
   attendance targets
                                                                                   Feb 2003 –
                                                                                      March 2004

                               Action                                 Other Plans        Dateline       By whom    Resources

(d) Collaborate with Police to introduce termly Truancy Sweeps in    LBWF Safer       April 2003 –     PEWO       Existing
    street crime hotspots.                                           Streets Action   March 2004                  EduAction
                                                                     Plan (Activity                               Funding
    Support to Youth Offending Team and Crime and Disorder           E8)
    Task Group

(e) Deploy resources to improve the attendance of C&YP in Public     EDP2             April 2003 –     PEWO       Existing
     Care                                                            Priority 8       March 2004                  EduAction
                                                                                                                  Funding
                                                                     Quality
                                                                     Protects
                                                                     Action Plan

(f) Collect and disseminate data on attendance of C&YP in Public     EDP2             Each half term   PEWO       Existing
     Care                                                            Priority 8       in 2003                     EduAction
                                                                                      onwards                     Funding

(g)Target resources to support Travellers, refugee and asylum        EDP2             March 2003 –     PEWO       Existing
    seeker pupils through prioritising access to support services.   Priority 8       March 2004                  EduAction
                                                                                                                  Funding
Area of Concern:                                                      Objective:

In the area of developing strategies to promote social inclusion       To ensure that those services within the LEA which support access
Improve co-ordination at grass roots level within the LEA and           and inclusion are holistic in their approach, their systems and their
establish better partnership working with agencies outside Waltham      processes;
Forest council that is limited.                                        To strengthen relationships with other partner agencies by
                                                                        providing strategic leadership and supporting integrated working
                                                                        for the many initiatives coming on stream which will enable schools
                                                                        in Waltham Forest to become more inclusive.


Performance Indicators / Success Criteria:                                                                  Lead Officer:

(a) July 2003                                                                                               Head of Access and Inclusion;
         School Survey shows an improving trend with 50% of the performance indicators relating to
          social inclusion showing an average mean score of 3 or better;                                     Head of Community Education
         Baseline for Survey of Staff understanding and commitment established;
         Positive feedback from the Access and Inclusion Liaison Group;
         Positive feedback from the Children‟s and Young People‟s Strategic Partnership Board.

(b) December 2003
         School Survey shows an improving trend with 60% of the performance indicators relating to
          social inclusion showing an average mean score of 3 or better;
         Staff Survey shows an improving trend against baseline established in July;
         Positive feedback from the Access and Inclusion Liaison Group;
         Positive feedback from the Children‟s and Young People‟s Strategic Partnership Board.
(c) July 2004
        School Survey shows an improving trend with 70% of the performance indicators relating to
         social inclusion showing an average mean score of 3 or better;
        Staff Survey shows an improving trend against July returns.
        Positive feedback from the Access and Inclusion Liaison Group;
        Positive feedback from the Children‟s and Young People‟s Strategic Partnership Board.
                               Action                                   Other Plans      Dateline        By whom        Resources

(a) Develop the understanding and commitment of EduAction               Service Area   July 2003 –   Head of Access &   Existing
    operational staff regarding the functions and objectives of the     EFQM Plan      March 2004    Inclusion          EduAction
    various sections and services that support the inclusion of                                                         Funding
    pupils at risk.

(b)   Further develop the EMS database and ensure that all                             July 2003 –   MITS               Existing
      EduAction staff are trained in its use and upkeep as                             March 2004                       EduAction
      appropriate.                                                                                                      Funding

(c)   Strengthen the supporting processes for integrated working                       July 2003     Heads of Service   Existing
      across Pupil and Student Support Services and Review and                                                          EduAction
      Development                                                                                                       Funding

(d)   Through the Children‟s and Young People‟s Strategic
      Partnership Board and other multi-agency steering groups                         Jan 2003 –    Head of Access &   Existing
                                                                                       March 2004    Inclusion          EduAction
      and committees, promote the importance of partnership
                                                                                                                        Funding /‟
      working to ensure that all young people at risk of exclusion
                                                                                                                        Children
      are identified and receive appropriate support from relevant
                                                                                                                        Fund
      agencies.

(e)   Lead the development of the IRT Project for the sharing of        IRT Project    January –     Head of Access &   IRT
      data for the identification of young people at risk and promote   Plan           September     Inclusion          Project
      the further development of inter-agency working to ensure                        2003 and                         Fund and
      that strategic and operational sharing of data is reflected in                   ongoing       Consultant         Children
      improved services for these young people.                                                                         Fund
Recommendation 7:                                                        Objective:

  In order to improve the provision for looked-after children:
                                                                          To ensure that elected members have a clear working
         ensure that members provide strong leadership in their             knowledge of their corporate parenting responsibilities and that
          role as corporate parent for the education of looked-after         they receive regular monitoring reports on current provision for
          children                                                           looked – after children;

         institute thorough monitoring and consistent action to
          ensure urgent improvements in the basic skills and              To ensure that every school-aged looked – after child has a
          attainment of pupils who are in public care; and                   Personal Education Plan in place with clear mechanisms for
                                                                             targeting, monitoring and evaluating stated educational
                                                                             outcomes;
         review the specifications of contracts between the Council
          and the proprietors of private residential homes in order to    To improve the match between contract specifications and
          secure an environment more conductive to learning.                 national requirements relating to effective learning for looked –
                                                                             after children.




Performance Indicators / Success Criteria:                                                                    Lead Officer:

(a) July 2003
                                                                                                              Jim Waddington, Head of Pupil &
                                                                                                              Student Support;
                  80% of elected members to have attended briefing seminars on „Children & Young People
                 in Public Care‟.
              90% of Social Workers, Designated Teachers, Education Welfare Officers, Foster Carers
              trained in national requirements to achieve positive educational outcomes for LAC.

              100% of Personal Educational Plans in place [ref. „Going for Gold Plan‟ and EDP2].

              Best Value Performance Indicators for 2002 – 3 met.

             LPSA targets on attendance and educational achievement monitored and acted upon;
             evidenced by signed off report from Education Welfare Service.

             Specification of Service Level Agreement agreed with the proprietors of private residential
              homes.

(b) December 2003
           100% of elected members to have attended briefing seminars on „Children & Young People in
            Public Care‟. Consolidating and updating information to be placed on local authority Intranet
            for access by members.
(c) July 2004
           100% of KS1/2/3/4 pupils‟ educational achievement reported on.
           Best Value Performance Indicators for 2003-4 met.
           LPSA targets on attendance and educational achievement monitored and acted on; evidenced
            by signed off report from Education Welfare Service.
                              Action                              Other Plans        Dateline    By whom     Resources

(a) Monthly briefing seminars for members                       Going for Gold.    Dec 03       Bhup Naran
                                                                A1, F1, F2

(b) Monthly training events for Social Workers                  Going for Gold.    July 03      Bhup Naran
                                                                D1

(c) Monthly training events for Designated Teachers             Going for Gold.    July 03      Bhup Naran
                                                                A2
(d) Training of Education Welfare Officers                                         July 03      Bhup Naran
                                                                Going for Gold.
(e) Support & training for Foster Carers                        A1                 July 03      Bhup Naran

(f) Training of Reviewing Officers in monitoring PEPs           Going for Gold.    July 03      Bhup Naran
                                                                D2

(g) Collation of educational achievement data                   Going for Gold.
                                                                A1 /EDP2
                                                                                   Ongoing      Bhup Naran
(h) Collation of attendance data
                                                                EDP2 8.2 Going
                                                                                   Ongoing      Bhup Naran
                                                                for Gold

                                                                                   Dec 03       Bhup Naran
                                                                EDP2 8.2. Going
(i) Report on Educational Achievement for 2002 – 3 to members   for Gold G1

                                                                EDP2 8.2 / Going
                                                                     for Gold F2




Recommendation 13:                                                     Objective:

  To improve child protection establish child protection awareness      To ensure that child protection training is comprehensive in its
  training for senior staff. To help ensure that schools carry out         coverage of professional staff who have an interest in child
  health and safety procedures:                                            protection issues.




Performance Indicators / Success Criteria:                                                                 Lead Officer:

(a) July 2003                                                                                               Jim Waddington, Head of
          All members of the EduAction Senior Management Team to have received training in the new            Pupil and Student Support;
           Child Protection Procedures including training on Handling Allegations Against Professionals.
        Action   Other Plans   Dateline   By whom   Resources

(a)….

(b)

(c)
Recommendation 14:                                                       Objective:

  To help ensure that schools carry out health and safety                 All schools in LBWF are provided with guidance to complete
  procedures, accelerate the completion of the annual health and           H&S procedures and that Health and Safety Reports by those
  safety report by schools for which the LEA has responsibility and        for whom the LEA has responsibility have been completed.
  also encourage its completion by voluntary aided and foundation         Voluntary Aided and Foundation schools are similarly
  schools for the advice of the governing body.                            encouraged to complete Health & Safety Reports.
                                                                          Implementation of robust monitoring and review system of
                                                                           schools‟ H&S reports, termly checks and risk assessments.



Performance Indicators / Success Criteria:                                                               Lead Officer:

(a) July 2003                                                                                             Mark Ballinger, Head of Core
          To have consulted upon and issued guidelines, format and schedule for report production           Support Services;
          Outstanding training issues identified and planned


(b) December 2003
          All training completed
          A monitoring and review system implemented
          To achieve 50% compliance


(c) July 2004
           To achieve 100% compliance
                                Action                                 Other Plans      Dateline     By whom     Resources

(a) To verify that all schools have H&S procedures and that guidance   Service       July 2003     R Foster    Most resources
    has been received                                                  Improvement                             In place.
                                                                       Plan




(b) To have consulted upon and issued format and schedule for annual                 July 2003     R Foster    Need access to
    Health and Safety report production                                                                        HT Liaison
                                                                       Service                                 Group for
                                                                       Improvement                             consultation and
                                                                       Plan                                    cooperation

                                                                                                               If appropriate
                                                                                                               identify external
    Provide training and assistance where requested                                                            assistance -
                                                                                                               e.g. LBWF Fire
                                                                                                               officer, police
                                                                                                               etc.

(c) To record the Health and Safety performance of schools             Service       December      R Foster    Most resources
                                                                       Improvement   2003                      In place. Need
    To establish a planned review and monitoring system informed by    Plan                                    access to HT
   specified protocol, including all EduAction school H&S visits and                                           Liaison Group
   inspections                                                                                                 for consultation
                                                                                                 and cooperation
   To evaluate performance and use results to inform strategy and
   protocol

   To establish and maintain a database of all the above.




Area of Concern:                                                    Objective:

Take action to ensure that LEA asset management planning             ……
responsibilities were linked to corporate asset management
planning and individual school asset management planning.            …….




Performance Indicators / Success Criteria:                                       Lead Officer:

(a) July 2003                                                                     Richard    Lewin, Head          of
                                                                                    Strategy and Resources;



(b) December 2003




(c) July 2004
        Action   Other Plans   Dateline   By whom   Resources

(a)….

(b)

(c)
Section Six – Core Support Services
Commentary:

In the January 2003 Inspection Report, the    significantly improved and were now            8.       In order to raise pupils‟ standards in
Inspection Team comment that the overall      satisfactory. There was no evidence of any              ICT,    improve     the    information
effectiveness of services to support school   radical improvement in property services                available to schools and give support
improvement and their value for money         which       was     previously   generally              for ICT administration in schools by:
cannot yet be judged to be satisfactory.      unsatisfactory     and     it  was     still
Whilst a significant investment was being     unsatisfactory.                                         ensuring that long-term forward
made, almost all the change is recent and                                                              planning, including ICT strategy is
currently lacks positive and measurable        ICT strategy, infrastructure and support                shared and consulted upon with all
outcomes.                                     for administration had been judged as                    schools;
                                              satisfactory overall though with significant
At the time of the last inspection, the       weaknesses.            Despite        some              oversee a thorough audit of
effectiveness of services to support school   improvements, the pace of change had                     systems and rigorously monitor
management was satisfactory overall.          been too slow and it was now                             and evaluate it to ensure more
                                              unsatisfactory. Financial services were                  accurate information about
However, the Inspection Team found in         generally sound at the time of the last                  schools‟ progress in meeting
September 2002 that the quality of service    inspection but were now unsatisfactory.                  government targets about
being provided contrasted between the         There had been a noticeable deterioration                provision;
different services.                           recently in the quality of the payroll
                                              service.                                                  monitor technical support to all
Cleaning,     caretaking  and    grounds                                                                 schools to ensure high and
maintenance was judged to continue to be      Recommendations:                                           consistent quality;
highly satisfactory.      Catering was
satisfactory last time and this remained      The Inspection Team made only two                         develop an LEA-wide strategy for
unchanged in 2002.                            recommendations as follows:                                pupils‟ safe access to e-mail and
Human resources that had previously                                                                      web-sites; and
been judged to be unsatisfactory had
             ensure that the planned                 Provision   of   Information        to    D   Managed upgrade of schools‟
              implementation of the newly              schools on Service Provision                  management information systems
              integrated IT support systems is
              managed efficiently and without     A recommendation was made in the May           E   Improved quality of payroll service
              delay.                              2000 Report that schools should be
                                                  provided with details of the range and level   The intended outcomes are:
12.       In order to improve property services   of services that they could expect to
          support for schools:                    receive as party of their core entitlement     A   Increased uptake of traded services
                                                  from the LEA; this had only so far been            and schools satisfaction levels
             undertake a formal, customer-       done by Human Resources. Also, neither
              focussed review of the building     the LEA nor the contractor provided
              service, in liaison with            information on alternative providers in the    B   Better information on ICT standards
              headteachers and in line with       majority of service areas.                         & hardware assets in schools; robust
              Best Value principles.                                                                 monitoring of service standards &
                                                  Proposed action within the Plan will               delivery;      technology       safe
However, as described above there were            concentrate upon:                                  environment
also concerns expressed about other
services:                                         A    Greater clarification of statutory and
                                                       traded service provision, including       C   Better    advice    guidance    and
         Financial Services                           best value information on alternative         monitoring to enable greater number
                                                       suppliers                                     of self-managing schools
Financial information was often provided
late. An integrated IT system had not yet         B     Increased engagement of schools in
been implemented. Guidance on budget                   ICT strategy and improved service         D   Quicker     and     more    accurate
setting was unstructured and not targeted              delivery                                      completion of financial and statutory
at those schools with greatest need.                                                                 information reports
Monitoring of schools in deficit or in
danger of falling into deficit was                C    Reorganisation and improvement of         E    Increased accuracy of payroll
insufficiently rigorous. There had been a              schools finance service, tailored to          processing and seamless provision
noticeable deterioration recently in the               schools‟ needs                                of service from Payroll/HR
quality of the payroll service.
Recommendation 8:                                                       Objective:

  In order to raise pupils‟ standards in ICT, improve the information    That schools are fully engaged with EduAction‟s ICT strategy
  available to schools and give support for ICT administration in          and that this strategy supports the ICT objectives identified in
  schools by:                                                              the EDP2 plan together with supporting EduAction attain its
                                                                           business objectives.
     ensuring that long-term forward planning, including ICT
      strategy is shared and consulted upon with all schools;
                                                                         To introduce an on-going ICT hardware asset recording
                                                                           programme that will enable hardware auditing information to
     oversee a thorough audit of systems and rigorously monitor
                                                                           assist in funding allocations in assisting schools attaining the
      and evaluate it to ensure more accurate information about            NGfL levels of ICT access available for school pupils.
      schools‟ progress in meeting government targets about
      provision;
                                                                         Implementation of an ICT service quality assurance and
     monitor technical support to all schools to ensure high and          improvement review process that will enable both schools and
      consistent quality;                                                  EduAction to monitor that quality of ICT service being provided.

     develop an LEA-wide strategy for pupils‟ safe access to e-mail     To provide a technology safe environment for schools pupils to
      and web-sites; and                                                   use online technology by filtering URL access and E-mail
                                                                           content.


Performance Indicators / Success Criteria:                                                                Lead Officer:

(a) July 2003                                                                                              Mark Ballinger, Head of
     Schools consulted on the existing ICT Strategy document and feedback integrated into the                Core Support Services
      document.
     MITS have created a position/role with defined responsibilities, processes and tools to enable
      collection of schools ICT hardware data.
      Schools able register and monitor online ICT faults and service requests.
      An on-going quality review programme implemented for improving the quality of ICT work
       undertaken by MITS.
      Schools aware of an initial strategy on ensuring safe usage of EduAction controlled access to e-
       mail and website.
      Curriculum URL and e-mail filtering available 24/7 on the Borough‟s Education Data Network.
      Termly curriculum updates implemented
      A cross-functional ICT Management, including some schools representatives, centrally planning,
       integrating and controlling the ICT development environment.

(b) December 2003
      Schools hardware data is being collected and being feedback to schools.
      ICT quality review programme‟s published results and the Head Teachers survey both show a
       improvement in the quality of ICT service being provide compared to the initial quality review
       feedback and the December 2003 survey results.
      ICT service improvement programmes implemented to target areas of quality still causing
       concern.
       Schools aware of a strategy to ensure safe usage of EduAction controlled access to e-mail and
       website.
      ICT Curriculum audit completed

(c) July 2004
    School ICT hardware information is available to audit the 2004 NGfL funds requests for attainment
      of the pupil to workstation ratios.
    ICT Schools Conference held
    Head teachers survey attaining ICT quality result return of less than three. MITS own quality
      review survey consistently shows across the range quality attainment in the top quartile.
                               Action                                 Other Plans        Dateline      By whom      Resources


(a) Finalise the ICT Strategy document with new input available,    Intervention       Spring term   MITS          Existing
i.e. OfSTED, and Schools feedback.                                  Contract:OR.33.1   2003          Manager       EduAction
                                                                                                                   funding
                                                                    Intervention
 (b) Distribute the ICT Strategy to all schools and enable online   Contract:OR.33.1   Spring term   MITS          Existing
comment via the EduAction Intranet.                                                    2003          Manager       EduAction
                                                                                                                   funding
                                                                    Intervention
 (c) Introduce a programme of ICT Strategy review and curriculum    Contract:OR.33.1   Summer term   MITS          Existing
updates that enables the Strategy to be a dynamic document.         EDP2 1.4/2.2       2003          Manager/ITC   EduAction
                                                                                                     curriculum    funding
                                                                                                     coordinator

(d) Establish a role/position within MITS for the collection and                       Spring term   MITS          Existing
maintenance of schools hardware information.                                           2003          Manager       EduAction
                                                                                                                   funding

(e) Collection of schools hardware information.                                        Summer term   MITS          Existing
                                                                                       2003          Manager/ITC   EduAction
                                                                                                     curriculum    funding
                                                                                                     coordinator

(e) Provide information collected on school hardware to enable                         Summer term   MITS          Existing
    audit the NGfL 2004 funding requests for ICT provision in                          2004          Manager       EduAction
    schools.                                                                                                       funding
                               Action                             Other Plans     Dateline     By whom    Resources


(g) Improve MAGIC to enable self-service by EduAction and        ICT Strategy   Spring term   MITS       Existing
   Schools staff.                                                A.P. 3.4       2003          Manager    EduAction
                                                                                                         funding

(h) An ICT service quality review framework draft.               ICT Strategy   Spring term   MITS       Existing
                                                                 A.P. 3.4       2003          Manager    EduAction
                                                                                                         funding

(i) Implementation of the ICT service quality programme.         ICT Strategy   Spring term   MITS       Existing
                                                                 A.P. 3.4       2003          Manager    EduAction
                                                                                                         funding

(j) Introduce monthly publishing of ICT service quality survey   ICT Strategy   Summer Term   MITS       Existing
     results.                                                    A.P. 3.4       2003          Manager    EduAction
                                                                                                         funding

(k) Development of a strategy to ensure a safe environment for   ICT Strategy   Spring Term   MITS       Existing
    pupil use if online tools.                                   A.P. 4.1       2003          Manager    EduAction
                                                                                                         funding

(l) Distribute to schools the strategy on ensuring a safe        ICT Strategy   Summer Term   MITS       Existing
    environment for pupil use if online tools.                   A.P. 4.1       2003          Manager    EduAction
                                                                                                         funding
                             Action                                  Other Plans     Dateline      By whom          Resources


(m) Implementation of the strategy on ensuring a safe environment   ICT Strategy   Summer Term   MITS              Existing
   for pupil use if online tools.                                   A.P. 4.1       2003          Manager           EduAction
                                                                                                                   funding

(n) Establish a cross-functional ICT Management team for                           Spring Term   Managers          Existing
    centrally planning, integrating and controlling the ICT                        2003          involved in the   EduAction
    development environment, including a Schools ITC conference                                  pan-EduAction     funding
    in 2004.                                                                                     ICT delivery to
                                                                                                 schools/ICT
                                                                                                 Coordinators

(o) The development of a framework that enables all the various                    Summer Term   Managers          Existing
    groups delivering ICT to schools to deliver a co-ordinated                     2003          involved in the   EduAction
    service.                                                                                     pan-EduAction     funding
                                                                                                 ICT delivery to
                                                                                                 schools/ICT
                                                                                                 Coordinators
Area of Concern:                                                        Objective:

  Improve the financial support given to schools to enable them to be    To tailor the Financial Support Service to the needs of the
  better at resource management and improve the quality of the            schools.
  payroll service.                                                       To improve the quality of the Payroll service ensuring accurate
                                                                          processing of schools payroll and the provision of a seamless
                                                                          payroll/personnel service;



Performance Indicators / Success Criteria:                                                                 Lead Officer:

(a) July 2003                                                                                               Mark Ballinger, Head of Core
     Target the Financial Support with new SLAs ensuring the quality of support – PIs – Customer             Support Services;
      feedback and the take up of the Traded Services
     Build a Financial Support structure for schools and creating “School Account Managers” who by in
      depth knowledge of the school can identify the efficient channelling of resources. PI – Customer
      Feedback, the take up of higher level SLA Services, The ability for the school to be self managing
     Embed the new payroll system within schools providing an efficient and quality service. PIs – The
      continuation of the services provided. Overcoming the “Probationary period”, Dissuade schools
      from moving to rival payroll suppliers;

(b) December 2003
     Increase the number of Self managing Schools

(c) July 2004
    Increase self management of schools – PI – the slow down of the basis Financial Support and the
      provision of the higher level support. – PI – reduce schools who fall into deficit budgets;
                               Action                                      Other Plans      Dateline       By whom       Resources

(a) Reorganisation and improvement of schools finance service.            EduAction      March 2003      M.Ballinger/   Restructuring
                                                                          Annual Plan                    J.Ghataore     consultation
                     Training plans developed and implemented                                                          process
                      for FSO‟s
                                                                          Service                        M.Welham/
                     Processes and procedures documented
                                                                          improvement                    I.Webster      Organisational
                                                                          plan                                          development

(b) Managed upgrade of schools‟ management information                    MIS Project    April 2003-04   M.Welham       MITS project
    systems                                                               plan                                          team, Bursars
                                                                                                                        steering group
                     Admin PC refresh completed
                     CFR protocols agreed with LBWF                                                     F.Connolly
                     Interfaces with other systems, e.g. EMS, SAP,                                      I.Webster
                      Sage finalised                                                                     M.Welham
(c) Improved quality of payroll service                                   EduAction                      J.Ghataore/    Restructuring
                                                                          Annual Plan                    K.Langford     consultation
                     Roles & responsibilities finalised; staff trained                                                 process


                     Processes documented; supplier SLA                                                                Nord Anglia
                      finalised

                     Dual running completed
Area of concern:                                                               Objective:

  Provide schools with details of the range and level of services that they     Provide schools with full details of statutory services and
  could expect to receive as party of their core entitlement from the LEA        informed choice on traded products and services
  and with details of alternative providers to enable them to make effective
  Best Value judgements.                                                        To offer alternatives to better meet the needs of individual
                                                                                 schools through competitive benchmarking and market analysis
                                                                                To communicate to schools Best Value theme on how to
                                                                                 purchase adopting Best Value principles.



Performance Indicators / Success Criteria:                                                                     Lead Officer:

(a) July 2003                                                                                                   Mark Ballinger, Head of Core
     All schools to have received non-traded services entitlement in documented form                              Support Services;
     Schools to receive purchase and best value guidance
     Clients services to openly tender contracts periodically
     Audit commission survey to show improvements to questions C1, C2 & C11
     Traded service buy-in levels above 2002-03 level

(b) December 2003
     Schools actively use purchase system
     Brokerage services established to clearly identify alternative providers; Database of benchmarking
      of services and costs
     Schools to receive delivery options and school specific Best Value advice
     Head Teacher survey shows question C1 at level 3 or better
     Regular monitoring and review of service delivery

(c) July 2004
    Traded service buy-in levels above 2003-04 level
    Audit Commission survey shows questions C1, C2 and C11 at level 3 or better
                               Action                                   Other Plans        Dateline     By whom      Resources

(a) Service Level Agreement Manual to contain information for all      Annual Plan      July 2003     N Morrissey   None extra
    services on statutory entitlement
                                                                       Service
   Service information and complaints process to be updated on         Improvement                    K Parsons
   Council website                                                     Plan             July 2003                   LBWF Comms
                                                                                                                    Team
                                                                       Communications
                                                                       strategy

(b) To consult with and issue to all schools packs containing Best     Service          July 2003     W Foster      None extra
    Value Guidance and purchasing options                              Improvement
                                                                       Plan
    Periodic and open tendering of contracts when due for renewal
   or due to deteriorating service quality                             Annual Plan

(c) To provide support and obtain feedback from schools on the         Service          December      W Foster      None extra
   adoption of the new purchase procedure                              Improvement      2003
                                                                       Plan
    To incorporate feedback received into future revisions
                                                                       Annual Plan
    To chart and compare market products and services with current
   provision to ensure Best Value

     Individual school delivery options to be presented with options
     specific to their requests
(d) For brokerage services to clearly identify to schools the purchase   Service       December   N Morrissey   None extra
    options in terms of providers                                        Improvement   2003
                                                                         Plan




Appendix A – Management Structure
[insert diagram of current interim management and service teams]
Appendix B – Glossary of terms and acronyms
ALS     Additional Literacy                   FS      Foundation Stage
AST     Advanced Skills Teacher               G&T     Gifted and Talented
BIP     Behaviour Improvement Project         GBU     Governing Body Unit
BS      Behaviour Support                     GNVQ    General National Vocational
BST     Behaviour Support Team                        Qualification
CLASS   Community Learning and Skills         HSDRS   Head of School Development and
        Service                                       Review Services
CILT    Centre of Information for Language    HOD     Head of Department
        Teachers                              HMI     Her Majesty‟s Inspector
CLC     City Learning Centre                  HR      Human Resources
COP     Code of Practice                      HSS     Healthy Schools Services
CPO     Child Protection Officer              HT      Headteacher
CRE     Commission for Racial Equality        ICT     Information and Communications
DfES    Department for Education and Skills           Technology
DHT     Deputy Headteacher                    IRT     Identification Referral and Tracking
EAZ     Education Action Zone                 LIG     Leadership Incentive Grant
EBP     Education Business Partnership        IiP     Investors in People
EDP     Education Development Plan            KS      Key Stage
EiC     Excellence in Cities                  LAC     Looked After Children
ELS     Early Literacy                        LBWF    London Borough of Waltham
EMAG    Ethnic Minority Achievement Grant             Forest
EMA     Ethnic Minority Achievement           LIG     Leadership Incentive Grant
EP      Educational Psychologist              LPSA     Local Public Service
EPS     Educational Psychology Service                 Agreement
EWO     Education Welfare Officer             LSC      Learning Skills Council
EWS     Education Welfare Service             MITS     Management Information
FE      Further Education                              Technology
FLS     Further Literacy Support              NGFL     National Grid for Learning
                                              NLS      National Literacy Strategy
NNS     National Numeracy Strategy      WF            Waltham Forest
NOF     New Opportunities Fund
NOW     New Opportunities for                         Key Stages
        Walthamstow
NQT     Newly Qualified Teacher                       These are the four stages of pupils‟ progress in
OTT     Overseas Trained Teacher                      acquiring knowledge and skills as set out in the
QCA     Qualifications and Curriculum                 National Curriculum.
        Authority
QTS     Qualified Teacher Status                      Key Stage 1: Reception to Year 2
RSM     Recruitment Strategy Manager                  (most pupils age 5-7)
RSTM    Raising Standards Team
        Manager                                       Key Stage 2: Years 3-6
SACRE   Standing Advisory Council                     (most pupils age 8-11)
        for Religious Education
SATs    Standard Assessment Tasks                     Key Stage 3: Years 7-9
SCC     School causing concern                        (most pupils age 12-14)
SDRS    School Development and
        Review Services                               Key Stage 4: Years 10-11
SEA     School Effectiveness Adviser                  (most pupils age 15-16)
SEN     Special Educational Needs
SENCO   Special Educational Needs       National Curriculum
        Co-ordinator
SET     School Effectiveness Team       The programme of study laid down by law
SIA     School Improvement Adviser      for all pupils age 5-16 in state schools
SPB     Strategic Partnership Board
UEL     University of East London       National Curriculum Levels

                                        These are the levels of attainment that pupils reach following
                                        assessment under the National Curriculum.
Appendix C – OfSTED Action Timeline




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                                                                                                                                                                                                         Jul 04
       Strategic Vision and
       Management
SM 1   Relationships with schools
       a) School satisfaction survey
       b) Plans fully implemented
       c)
SM2    Contract Monitoring
       a)
       b)
       c)
SM3    Partnership working
       a)
       b)
       c)
                                                                       May 03




                                                                                                                                                                                   May 04
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                                                                                                                                                                          Apr 04
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                                                                                         Jul 03




                                                                                                                                                                                                     Jul 04
      School Improvement:

SI1   Gifted and Talented
      (a)
      (b)
      (c)
SI2   Leadership and Management

      (a)

      (b)
      (c)
SI3   Education Development Plan
      (a)
      (b)
      (c)

								
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