Spring Quarter 2008 Business Educationfor the Entrepreneur It’s Time To Work On Your Business. Not Just In It! Institute for Professional Development 2600 North 20th Ave. Mail Stop A-1 Pasco, WA 99301-3379 Columbia Basin College Classes For Small Businesses Starting Your Business: Basics for Your Growing Business Questions You Were Afraid to Ask $40.00 per class $25.00  Marketing: Your Key to Success This three hour hands-on workshop includes information about licensing and Just exactly what is YOUR market and how do you reach them? Your edge registration with state and local governments, additional help and resources over the competition is to understand and apply the processes of how to carry for your particular business needs, loan basics, the “what’s” and “whys” of a out market research for your own brand of business. The different levels of business plan, networking and researching for success. research, primary and secondary, are each critical to your business. Utilizing the Internet as well as other resources is our focus on how to expose your  Wednesday, April 23, 2008 6pm-9pm business to those who want what you have to offer. An outline of a basic  Wednesday, May 21, 2008 6pm-9pm marketing plan that you can personalize is also included. Place: SBDC Ofﬁce Monday, May 19, 2008 6pm-9pm Instructor: Bruce Davis Place: CBAC, room 124 Instructor: Melanie Johnston  What is a Business Plan? A well written and thought out business plan is the foundation for your success. Topics include: key elements of a business plan, business location, business goals and objectives, personnel, inventory, market analysis, promotional Computers in Business activities, market management, business management and ﬁnances. $40.00 per class Wednesday, April 30, 2008 6pm-9pm  PowerPoint for Businesses Place: CBAC, room 124 Ever wanted to make a PowerPoint presentation that sells, but just didn’t know Instructor: Michael Cable where to start? Well then this is the class for you! Topics include editing and  Financial Management/Cash Flow formatting text, understanding PowerPoint tables, adding clip art to slides, Determine how much money you need to start a small business. Topics include: deleting slides and understanding templates. start-up expenses, operating expenses, cash ﬂow and accrual accounting, Monday, April 28, 2008 6pm-9pm proﬁts, equity, collateral, long and short-term lending, ﬁnancial statements and Place: CBAC, room 115 break even points. Instructor: Michael Cable Wednesday, May 7, 2008 6pm-9pm  Excel for Business Place: CBAC, room 124 “This is a class for people who just cannot get the hang of Excel and would love Instructor: Michael Cable to learn it.” In this class you will learn to explore the Excel interface, how to enter and edit data, work with Excel documents and help, enter formulas and functions, format data, print worksheets and customize Excel to the way you work (create and modify templates, display and hide toolbars, add buttons to existing toolbars, add items to existing menus and create a new toolbar). You will also learn how to sort and ﬁlter worksheet data, use charts to display data QuickBooks Pro – Three-Part Series $114 for the series and enhance your worksheets with graphics. Monday, May 5, 2008 6pm-9pm Introduction to QuickBooks Pro Place: CBAC, room 115 This course is geared toward new business owners or new QuickBooks Instructor: Michael Cable users who need a beginning level course. This class includes a section on basic bookkeeping concepts and takes you through setting up a company in  Outlook for the Small Business User: QuickBooks using the Easy Step Interview. More Than Just Email Topics include: basic bookkeeping, ﬁnancial reports, navigating in QuickBooks Discover the organizing power already on your computer! Learn to use the and setting up a company in QuickBooks. features of Outlook for time management, organization, memory prompts, QuickBooks Pro I tracking and more. Learn tips and tricks to help you turn Outlook into your This course covers QuickBooks Pro basic and is intended for new users. Topics own personal assistant. Use the resource you already own to become more include: QuickBooks preferences, working with lists, working with items, efﬁcient, organized and in control. This class will focus on the email, calendar creating invoices, writing checks, credit cards and bank reconciliation. and contacts functions with a secondary focus on tasks, notes and journal. (This class assumes a beginner’s knowledge of the Outlook program and is QuickBooks Pro II designed for the advanced beginner to intermediate user. This class is held in This course is third in the QuickBooks series and covers more advanced topics the computer lab so come ready to do some fun-ﬁlled learning exercises!) including: inventory, entering and paying bills, sales tax, ﬁxed assets, making Monday, May 12, 2008 6pm-9pm journal entries, estimates, modifying reports and customizing forms. Place: CBAC, room 115  Intro to QuickBooks: Wednesday, April 9, 2008 6pm-9pm Instructor: Dana Mortimer  Intro to QuickBooks: Wednesday, May 14, 2008 6pm-9pm  QuickBooks Pro I: Wednesday, April 16, 2008 6pm-9pm  QuickBooks Pro I: Wednesday, May 21, 2008 6pm-9pm  QuickBooks Pro II: Wednesday, April 23, 2008 6pm-9pm  QuickBooks Pro II: Wednesday, May 28, 2008 6pm-9pm Place: CBAC, room 115 Instructor: Michael Cable Payroll Using QuickBooks Your Employees, Your Responsibility: Three-Part Series Human Resources $114 for the series Keys to Effective Supervising – Two-Part Series Introduction to Payroll Basics $80.00 Learn how to effectively manage payroll. This session includes: setting up a This course is designed primarily as a ﬁrst step toward supervision, but subject manual payroll system, understanding the payroll entities and how to properly material is appropriate to any supervisor, regardless of existing experience deduct withholdings. length. Session l - Good supervision through good supervisors impacts organizational  Wednesday, June 4, 2008 6pm-9pm results and the overall work environment in a strong positive fashion. You’ll Place: CBAC, room 115 learn the core knowledge that all good, experienced supervisors possess, Instructor: Eldon Reiswig, such as planning, budgeting, scheduling, motivating employees, developing and Payroll I & Payroll II molding team and individual skills and capabilities, monitoring and providing Learn how to set up an effective system for keeping necessary payroll records, feedback on employee performance and evaluating results. employee records, taxes, withholding and quarterly/annual tax deposits. Session II - Transitioning into the supervisor’s role. Taking on a supervisory This set of classes covers W-2s and 1099s and includes an interactive use of role is an exciting and challenging opportunity. While becoming a supervisor QuickBooks software, working with a sample company, setting up accounts, may be a desired and positive move, the transition can be stressful. We’ll entering transactions and creating reports. identify some of these stresses, help you learn to overcome them and turn them into strengths.  Payroll I Wednesday, June 11, 2008 6pm–9pm The ﬁnal 45 minutes of Session II will include discussion of your own work  Payroll II Wednesday, June 18, 2008 6pm-9pm experience stresses and challenges. Place: CBAC, room 115  Thursday, April 17, 2008 6pm-9pm Instructor: Eldon Reiswig  Monday, April 21, 2008 6pm-9pm Place: CBAC, room 124 Instructor: Lisa Bunch  Employee Performance Maximized $40.00 Business Success Learn how to get the most from your employees. Discover what you can do as a manager or business owner to help employees stay “on track” and meet $40.00 per class your expectations. This class will include hands-on experience with forms,  Client/Customer Retention tools and goal setting, and give practical information for setting up employee Learn who your buyer really is, what their expectations are and how to exceed expectations, what to do if the situation goes sour, plus how to recover an them. Discover techniques for measuring your company’s customer service, employee’s performance when it is somewhere in between. and how to effectively communicate with your consumers to provide exactly Thursday, April 24, 2008 6pm-9pm what they want. Understand how and why service strategies like teamwork and Place: CBAC, room 124 proper client etiquette, will help you to sustain customer commitment. Instructor: Lisa Bunch Tuesday, April 15, 2008 6pm-9pm Place: CBAC, room 124  Immigration Informed Instructor: Ann Reeves $40.00 Immigration has been the topic of many nightly news and weekend debates.  Organization for Productivity and Proﬁt Have you wondered if you are in compliance with the current immigration laws? Professional techniques to get your ofﬁce under control. This course will help you understand what to do if immigration enforcement Paper piling up? Voicemail full? Email coming in faster than you can delete? were to show up at your business and what type of recordkeeping you would Learn from a professional organizer the techniques and habits that will help be accountable for. you get your ofﬁce under control. This class focuses on paper management Tuesday, May 6, 2008 6pm-9pm (in-box, mail, ﬁling), technology (email, faxes, voicemail), space and time (your Place: CBAC, room 124 desk, calendar, interruptions). Instructor: Lisa Bunch Tuesday, May 13, 2008 6pm-9pm Place: CBAC, room 124  Legal Issues in Human Resources Instructor: Dana Mortimer $40.00 There are laws to protect employees and government agencies to make sure  Legalities of Owning or Buying a Business that employers are treating their employees within the law. This course will This course will discuss the legal issues that should be addressed when starting or help clarify compliance issues, including all aspects of hiring, employment, operating a business. Liability and exposure limitation, business succession and termination, safety, leave of absence, conﬁdentiality, discrimination, hostile estate planning, issues between business owners, customer and supplier issues, work environment and many other topics. taxation, legal and governmental restrictions and employment/independent Thursday, May 8, 2008 6pm-9pm contractor issues, are just some of the topics that will be discussed. Place: CBAC, room 124 Thursday, May 22, 2008 6pm-9pm Instructor: Lisa Bunch Place: Coke Roth’s ofﬁce, 8836 Gage Blvd., Kennewick Instructor:Tim Coleman, Attorney at Law Columbia Basin College olum F sin Colle Columbiaor SmalloBege Classes usinesses Payment and Registration: Please include a list of classes in which you wish to enroll as well as cash, check (payable to CBC-SBDC), or credit card information. Argent RD Register in person: Columbia Basin College 2600 N. 20th Ave. Pasco, WA 99301 HUB building Register by mail: N. 20th Ave. Institute for Professional Development 2600 N. 20th Ave. Mail Stop A-1 Pasco, WA. 99301 Register by phone: (509) 544-4988 182 M-Th 12:30 - 4:30pm, Fri 7:30-11:30am MasterCard or Visa required N. 20th Ave. Columbia Business Access Center (CBAC) Contact: For more information, email: Christina Lopez 542-5605 email@example.com W. Pearl St. N. 22nd Ave. N. 23rd Ave. N. 24th Ave. N. 21st Ave. or call: W. Opal St. (509) 544-4988 or (509) 542-4806 W. Agate St. Columbia Basin College Classes are ﬁlled on a ﬁrst-paid, ﬁrst-serve basis. Chase Center Most classes are limited to 9-15 people. W. Ruby St. W. Ruby St. Contact: Diana Perez-Carrillo 542-5613 W. Court St. N. 19th Ave. Refund Policy: Refunds will be issued for cancellations received in writing one week prior to the scheduled class unless based on emergency. No transfer or refunds of fees within 48 hours of class date. Minimum class size required. If this minimum is not met, we will call you to cancel the class and offer a 100% refund or to transfer your N. 22nd Ave N. 24th Ave N. 20th Ave payment to another class of your choosing within the same quarter. Fees: Fees for each class or series are included in the course description. Location: Most classes are scheduled in the CBAC building. Exceptions are listed in the course descriptions. W. Slyvester St. For additional class or program information, email: N. 24th Ave firstname.lastname@example.org N. 20th Ave Columbia Basin College complies with the spirit and letter of state and federal laws, regulations and executive orders pertaining to civil rights, equal opportunity and afﬁrmative action. CBC does not discriminate on the basis of sex, race, color, national origin, religion, age, marital status, physical, mental or sensory disability, sexual orientation or Vietnam veteran status in its educational programs or employment. Questions may be referred to Camilla Glatt, Vice President for Human Resources & Legal Affairs, (509) 542-5548. • Individuals with disabilities are encouraged to participate in all college sponsored events and programs. If you have a disability and require an accommodation, please contact the CBC Resource Center, (509) 542-4412, or TTY/TDD at (509) 546-0400. This notice is available in alternative media by request.