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Technological Challenges and
Approaches to Deploying Mobile
Technologies for Public Health
Information Systems
Saptarshi Purkayastha, Director R &D, HISP India
Brajesh Murari, Senior Software Developer, HISP India
The Health Information Systems Programme is a global south-south-
north collaborative network of researchers, governments, health-care
professionals and academic institutions.
Initated by and coordinated from the Global Infrastructures Research
Group at Department of Informatics, the network has since 1994 been
involved in many countries in "Global South".
Our aim is better health care in developing countries through the
combination of research on and implementation of Health Information
Systems.
Global Partners include Health Metrics Network, WHO, OpenMRS,
Norad and many in-country partners in every implementation country.
The presentation explores significant potential of mobile in HIS
Community-based Monitoring
Reporting
Health-record information
Feedback to health-service providers
Strengthen communication between health providers and patients and community
Also acknowledges many challenges as well to implement mobile
technologies in resource
We present:
A review of how technology was selected among already available solutions
Creating a simple technology solution
Implementing an m-Health solution not as an independent application
Feedback of health workers on using the application
Learnings from the study
Health
Low-resources communities are not only Care
economically poor, but generally have a Burden
huge burden of health-care provisioning
Low-resource also has poorly trained
health staff
In technology terms, low-resource settings
Limited /Weak/Slow wireless networks
Price Sensitivity of phones
Lack of Electricity and other infrastructure
Low Technology Skills
Mobile phones in these low-resource
settings are:
Limited processing power
Small screen size
Limited visualization
Limited memory
Clinics!
Allows transmitting facility-level data for all kinds of health programs
and dataset including routine, surveillance, survey data for quarterly,
monthly, weekly or daily periods
Works on lowest cost Java-enabled phones (Rs. 2000+)
Low operating cost (3-4 SMS/month – <Rs. 10/month)
Forms have pages similar to paper forms
Mobile application in local language
Integrated with state HMIS and reporting mechanisms
Mobile
ANM at Subcentre Phone
1
Feed-back 2
PHC
Computerized
GSM
Gateway PHC
SERVER GSM
Gateway
Block SERVER
Mobile phones provided by NHSRC under NRHM and SIM cards
purchased by state
Mobile-SCDRT was implemented in 5 blocks in 5 states of different
geographies, social structures and different health indicators
Himachal Pradesh (Hamirpur Dist – Sujanpur Block)
Kerala (Trivandrum Dist - Vizhinjam CHC Area/Athiyanur Block )
Gujarat (Navsari Dist - Chikli Block)
Rajasthan (Jaipur Dist – Govindgarh Block)
Nagaland (Peren Dist – Jalukie Block)
25+ training sessions, 220+ health-staff trained
Health workers trained on using mobile application by NHSRC, state
and dist data managers, data managers and officers trained for analysis
Refresher training after 6-months of usage to monitor and improve the
application
Data collection through questionnaires, interviews and official health
system feedback.
Question Response
1.) Did you get mobile phone with the sub-centre form? 100% YES (167)
2.) Did you fill monthly report on mobile and send the SMS? 100% YES (167)
3.) Is the form on the mobile phone as the one given to you? 82% YES (139)
18% NO (28) – No linelisting
4.) Were you oriented on new forms? 90% YES (151)
10% NO (16) – No training from state
5.) How did you find filling the form on the mobile phone? a) 94% EASY (157)
b) 5% NOT EASY (8) – No localization
c) 1% DIFFICULT (2) – No training manual
6.) Can you fill the form on the mobile phone independently? 99% YES (165)
1% NO (2) – Retiring, Will not fill the form
7.) Do you think sending sub-centre report through mobile phone help 100% YES (167)
your work?
8.) Do you think it will help to send all reports through mobile phone 100% YES (167)
9.) Could you easily read the form on the mobile phone 93% YES (156)
7% NO (11) – Localization / element number
10.) How do you think mobile phone can be made more useful to you GENERAL QUESTION:
Questions are welcomed
We need support from developers who understand
J2ME programming to scale the implementation.
Please visit: http://hispindia.org
Or write to: careers@hispindia.org or sunbiz@gmail.com
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