Carnival Cruise Lines 3655 NW 87 Avenue Miami_ Florida 33178-2428

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					                                    This handy email list will offer you additional support for your day to day sales and servicing needs.
                                                                cclsales@carnival.com
General email inquiries for the Business Development Services Department or your Business Development Manager/Director; assistance with ideas on increasing
revenue; questions on marketing promotions; assistance with requesting promotional materials for planning cruise nights, shows, and presentations

                                                                  ccluniversity@carnival.com
Questions pertaining to CCL University, including Bachelor of Fun, Master’s of Memory and Ph.D. of Awesome.

                                                                esolutionsgroup@carnival.com
For inquiries on carnival.com, GoCCL.com, or other booking engine such as Amadeus, Revelex, etc., Fun Ship Pay or booking shore excursions and Spa on line

                                                                groupspecialaccount@carnival.com
Handles groups of 250+ staterooms, corporate meetings, incentives and full ship charters

                                                              groupsailingsupport@carnival.com
Accommodate groups affected by repositioning, deployments, charters, and dry dock

                                                                groupeventplanning@carnival.com
Services group requests for meeting/parties (20 guests minimum); handles Steakhouse Reservations for parties of 11+ guests and customized shore excursions for
groups

                                                                groupdining@carnival.com
Handle requests for advanced table assignments or to cross-reference other groups or individual reservations

                                                                 specialneeds@carnival.com
Handles and book all guests with special needs; wheelchair users, deaf, blind, service dogs, medical, and physical requirements

                                                                 guestadmin@carnival.com (FIT) guestadmingroups@carnival.com (groups)
Process requests for transfers of bookings from one agency to another; apply discount certificates on existing bookings (i.e., bonus commissions, past guest offers, Guest
Care goodwill gestures, etc.)

                                                                  guestcaretravelagents@carnival.com guestcare@carnival.com
Responsible for post cruise concerns pertaining to guest experience, sail & sign statements, and lost & found

                                                                   guestsolutionssupport@carnival.com
Assist with servicing complex booking issues on existing individual or group bookings

                                                                    interline@carnival.com
Responsible for validating employment verifications for interline, military and travel agent reduced rate booking

                                                                individualsailingsupport@carnival.com
Accommodate individual bookings affected by repositioning, deployments, charters and dry-docks

                                                                   ccladapprovals@carnival.com
Review ads being submitted for co-op approval

                                                               specialevents@carnival.com
Questions regarding special events, such as VIP Shipboard Events, Funtastic FAM Weekends, From Your Home to Ours, Seminars at Sea and CLIA partnership events

                                                                  travelservicesissues@carnival.com
Handles issues regarding flights, documents, and packages for all sailings

                                                             weddings@carnival.com
Handles planning and scheduling wedding ceremonies and vow renewal ceremonies

                                                                   internationalreservations@carnival.com
Handles sales and service for International travel agent partners & International direct guests

                                                                    groupinternationalaccount@carnival.com
Handles group sales and service for International travel agent partners and assigned domestic special accounts

                                                 Carnival Cruise Lines ▪ 3655 NW 87 Avenue ▪ Miami, Florida 33178-2428

				
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