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Sales Training Course Certificate

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									                                      TRAINING COURSE OPTIONS 2008
               Course Title                                   Course Description                                      Career Opportunities
                                                    This qualification provides an introduction to retail   This program allows students to gain knowledge
Animal Care                                         skills such as sales, customer service and product      associated with the specific and various aspects of
                                                    knowledge related to the Animal Care industry.          the Animal Care retail industry and equips
Certificate II in Animal Studies                    Students will develop wide ranging skills in key        students for employment in pet care shops, wildlife
(RUV20104)                                          business areas such as occupational health and          and animal parks and animal welfare agencies.
                                                    safety, animal health and quality systems.
Swan TAFE Bentley
Automotive                                          This nationally recognized qualification will provide
                                                    the practical skills and knowledge used in the          Successful completion of this qualification will
Certificate 1 in Automotive                         automotive mechanical trades.                           position students more favorably to securing an
(AUR10105)                                                                                                  apprenticeship or traineeship with the Automotive
                                                    Students will learn an extensive range of entry         and allied industries.
West Coast TAFE                                     level skills and be introduced to a range of
Wangara Annexe                                      automotive career options. These include Light
                                                    Vehicle, Heavy Duty Plant, Marine, Small Engine
2 year program Year 11 and Year 12                  and Motorsport.

Automotive                                                                                                  Studies generally lead to apprenticeships in areas
                                                    This qualification will provide you with practical      related to automotive areas including marine,
Certificate I in Automotive (Pre-Apprentice         skills and knowledge used in the automotive             small engines, motorcycles, road transport, heavy
Mechanical – Vehicle Servicing – Light Automotive   mechanical trades, light and heavy vehicle. You         duty plant and agricultural, auto body repairs and
(AUR10105)                                          will learn a broad range of skills to help you decide   auto body refinishing.
                                                    which area of automotive you wish to follow.
Motor Industry Training Association                                                                         Successful completion of this qualification
Balcatta                                                                                                    provides you with the opportunity to gain a pre-
                                                                                                            apprenticeship or an apprenticeship to become an
1 year program                                                                                              automotive mechanic, or a tradesperson in
                                                                                                            another automotive related trade.




                                                                                                                                                          1
                                                                                                           Successful completion of this qualification
                                                                                                           provides you with the opportunity to gain a pre-
Automotive                                        This qualification will provide you with practical       apprenticeship or an apprenticeship to become an
                                                  skills and knowledge used in the automotive              automotive mechanic, or a tradesperson in
Certificate I in Metals and Engineering Studies   mechanical trades. The focus is on plant/heavy           another automotive related trade. This
Mechanical (Plant) focus                          vehicles. You will learn a broad range of skills to      qualification aims to give participants entry level
(51717)                                           help you decide which area of automotive you             knowledge and skills to assist with gaining an
                                                  wish to follow. As part of this qualification you will   apprenticeship as a mechanic working with on-
                                                  undertake a supervised work placement where              road vehicles such as heavy duty trucks and
Swan TAFE                                         you will be able to apply the skills and knowledge       buses. The skills covered in this qualification
Thornlie                                          you have learned.                                        include: Maintenance and Servicing procedures
                                                                                                           for a range of heavy vehicles, automotive
2 year program                                    Swan TAFE is the only metro TAFEWA college               equipment and which may include: Engines,
                                                  that offers training in mobile off-highway               Cooling Systems, Clutches, Transmissions,
Year 11 plus Year 12                              equipment, trucks and buses. The purpose built           Brakes, Electrical and Suspensions, Workplace
                                                  workshops and equipment together with our                Safety, Tools and associated equipment,
                                                  industry specialist lecturers ensure quality and up      Hydraulic Systems, Occupational Health and
                                                  to date training in the latest skills and techniques.    Safety and Workplace Communication.



                                                  This qualification will provide you with the practical
                                                  skills and knowledge to provide customer service,        Business Administration
Business Services                                 undertake simple computing tasks and provide             Management, Legal, Recordkeeping, Marketing,
                                                  basic administrative support within an office            Advertising, Human Resources, Public Relations,
Certificate II in Business                        environment. You can choose to learn skills from a       Purchasing, Project Management, Small Business
(BSB20101)                                        range of business subjects including word                Management
                                                  processing, spreadsheets, typing speed and
                                                  accuracy, mail procedures, preparing and
                                                  processing accounts and the operation and
West Coast TAFE                                   maintenance of general office equipment. This
Joondalup                                         qualification has a general business focus,

1st Year




                                                                                                                                                         2
Business Services
                                         This qualification will further develop your practical   This qualification can open a wide range of job
Certificate III in Business              skills and knowledge to undertake a range of             opportunities.
(BSB30101)                               administrative tasks in an office environment,
                                         including customer service, computing, accounts
                                         and record keeping. You will learn skills to process
West Coast TAFE
                                         manual or computerized accounts and process the
Joondalup
                                         payroll. You will also learn to produce business
                                         documents and create and use databases and
2nd Year                                 spreadsheets.


                                         The course aims to develop safe, motivated and           Certificate I in General Construction is an entry
Construction                             productive people who are ready for work in the          level qualifications that articulates to Certificate II
                                         construction industry. The primary focus of the          and III with specializations in Bricklaying/
Certificate I in General Construction
                                         course is to provide students with entry-level           Blocklaying, Carpentry, Concreting, Demolition,
(BSB10103)
                                         general construction skills and to provide a link to     Painting and Decorating, Rigging, Roof Tiling,
                                         employment as a trainee or an apprentice. A wide         Scaffolding, Solid Plastering, Steel Fixing, Wall
                                         range of skills and knowledge are covered using a        and Ceiling Lining and Wall and Floor Tiling and
                                         family of trades approach. This means that               Waterproofing.
                                         students will get a taste of a number of trades with
                                         an emphasis on bricklaying and carpentry.

                                                                                                  The Diploma of Children's Services equips you
                                         This qualification will provide you with the practical   with the skills to provide quality care and
Children’s Services                      skills and knowledge to assist in caring for the         education for children and their families in a range
                                         social, emotional, physical and educational needs        of children's services settings.
Certificate III in Children’s Services
                                         of infants and young children (aged 0-12) in             Care encompasses providing for the intellectual,
(CHC30402)
                                         various care settings. You will learn how to care        social, emotional and physical needs of children
                                         for, interact with and foster the development of         aged 0 - 12 years.
Meerilinga Training College
                                         children. You also learn about the important role of     You will liaise with families, the community,
Leederville
                                         the family, working within legal requirements,           colleagues and other professionals in order to
                                         ensuring children's health and safety, first aid and     improve the profile and quality of children's
                                         working with children at risk. As part of this           services.
Year 11 plus Year 12
                                         qualification you will undertake a supervised work       This qualification is designed to reflect the role of
                                         placement where you will be able to apply the            first line managers and / or advanced technical
                                         skills and knowledge you have learned.                   workers in the industry sector.
2 Year Program




                                                                                                                                                     3
Children’s Services

Certificate II in Community Services Work
                                                This qualification applies to community work             Successful completion of this qualification
                                                delivered through a broad range of services which        provides you with the opportunity to gain entry
                                                provide support to individuals and groups. This          level positions in the community services sector.
                                                level is appropriate for support workers, case           Employment opportunities are enhanced with
Meerilinga Young Children’s Foundation Inc.     workers and client contact officers, Generally           further study.
Leederville                                     these positions have direct contact with clients,
                                                identify presenting needs and refer to appropriate
1 year program                                  services and support. The course is structured to
                                                specifically cover Children’s Services.

                                                                                                         This course can provide an entrance point for
                                                                                                         Design, Art and Media studies. Students will study
Design Fundamentals                                                                                      the basic elements and principles of design,
                                                This qualification will provide you with the practical
                                                skills and knowledge to create and communicate           discover concept development strategies and
Certificate III Design Fundamentals (Partial)
                                                design concepts. You will learn how to evaluate          explore the use of a variety of basic materials and
(CUV30303)
                                                design solutions and to communicate ideas                methods used by successful designers.
                                                effectively using design terminology and a wide
                                                variety of visual presentation techniques, materials     On successful completion of the course students
                                                and technologies.                                        will have acquired entry level competency in
Kidogo Institute and Art School                                                                          drawing, colour theory, basic research skills and
Fremantle                                                                                                have an enhanced knowledge of the design
                                                                                                         industry. Students will explore skills used in a
                                                                                                         variety of design industry sectors and develop
                                                                                                         sound study practices
Drafting (Civil/Structural                      This qualification will provide you with the practical   Successful completion of this qualification
                                                skills and knowledge to assist in the drafting of        provides you with the opportunity to become a
Engineering)                                    engineering drawings. You will learn about               drafting assistant
                                                engineering, science, study techniques, job
Certificate III Drafting (Civil/Structural)
                                                seeking and career planning, and safety in the           Most drafters are employed by architects, building
Partial
                                                workplace. You will also learn skills in effective       designers and planners in private practice and
(51516)
                                                communication,       engineering     drawing     and     various departments of the state and federal
                                                computing.                                               governments. Firms of consulting engineers,
Central TAFE Subiaco                                                                                     building companies and manufacturers of building
                                                                                                         materials and components also offer opportunities.




                                                                                                                                                       4
                                          This qualification will provide you with the practical
                                          skills and knowledge to select, set up, test, fault find,
Electrotechnology                         repair and maintain electronic, computer, renewable
                                          energy, industrial equipment and devices at
Certificate III in Electrotechnology      component/sub-assembly level as well as it provides
Partial UEE30806                          a specialisation for electrical drafting. You will learn
                                                                                                      Electrical Engineering Technician, Electronics
                                          about solutions to basic engineering problems, solve
                                                                                                      Technician, Refrigeration and Air-conditioning
                                          problems in extra-low voltage single path, multi path
                                          DC and frequency dependent circuits as well as              Mechanic, Computer Systems Technician, Data
                                          digital components of electronic apparatus. You will        Communication Technician, Electronics and
Central TAFE Perth                        be able to choose from specialisations in Electronic &      Telecommunication Engineer
                                          Electrical, Computer Systems, Electrical Drafting,
                                          Renewable Energy and Instrumentation Control.

Engineering
                                          This course will provide the learner with practical         This qualification provides entry-level training for
                                          skills and knowledge used in the Electrical sectors         students seeking employment in the Electrical,
Certificate 1 in Metals and Engineering   of the industry. This qualification provides entry-         Instrumentation or Electrical Servicing Trades.
                                          level training for students seeking employment in
WT25 Electrical (51717)                   Electrical Instrumentation or Electrical Servicing
                                          Trades. These highly technical licensed trade
2 year course                             areas encompass manufacture, installation,
Year 11 and Year 12                       operation and maintenance or electrical and
Swan TAFE Midland                         communications equipment and systems in
                                          electrical generation for business and industrial
Certificate 1 in Metals and               markets.
Engineering                                                                                           This qualification provides entry-level training for
                                          This course will provide the learner with practical         students seeking employment as Metal
WT18 Fabrication Welding (51717)          skills and knowledge used in Fabrication (Heavy             Fabricators (Boilermakers) or Welders fitting,
2 year course                             and Light). If you enjoy working with your hands,           assembling and joining aluminium, steel and other
Year 11 and Year 12                       are physically fit and bale to visualize how an             metals. Metal Fabricators and Welders
                                          object should look from a drawing, you may have             manufacture assesmble and join aluminium, steel
Swan TAFE                                 the aptitude for working as a fabricator. An interest       and other metals. They also manufacture,
Midland                                   in and understanding of welding and working with            assemble and maintain Mining Structures, Heavy
                                          metals in the area of structural engineering is also        Transport and Earth Moving Equipment, Bridge
                                          important.                                                  Building Engineering Components, Building
                                                                                                      Structures, Refineries, Oil-Rigs, Storage Vessels,
                                                                                                      Shipbuilding and Agricultural Equipment.




                                                                                                                                                       5
Fitness
Certificate III in Fitness                   This qualification will provide you with the practical
Partial                                      skills and knowledge to plan and conduct a fitness       Successful completion of this qualification
                                             program and a group exercise class. You will learn       provides you with the opportunity to become a
Central TAFE                                 about the role of fitness instructors, exercise          fitness instructor.
Perth                                        science and gain an overview of work in the
                                             industry. You will learn skills in effective
                                             communication, administration and organisation.
                                             You will also learn how to analyse risk, respond to
                                             an emergency situation and maintain equipment.

Hairdressing
                                             This course will provide you with an overview of         Successful completion of this qualification
Certificate 1 in Customer Service
                                             working in the Hairdressing industry and provide         provides you with the opportunity to gain entry
(51698)
                                             skills and practical experience in a Hairdressing        level positions or gain an apprenticeship to
                                             Salon environment.                                       become a hairdresser.
Swan TAFE Balga
                                             .



Hospitality (Operations)
                                             This qualification will provide you with practical       Depending on the career path you choose,
Certificate II in Hospitality (Operations)   skills and knowledge to undertake various tasks          successful completion of this qualification provides
THH21802                                     within the hospitality industry. You will learn about    you with the opportunity to become a kitchen
1st Year                                     the hospitality industry, security, hygiene and          hand, cook's assistant, food and beverage
                                             safety in the workplace, and how to present              attendant, bar/bottle shop attendant, barista, front
                                             yourself for work in this industry. You can choose       office receptionist, reservations clerk, room
Certificate III in Hospitality Operations
                                             to learn skills in areas which include food and          attendant and food and beverage attendant.
(Partial)
                                             beverage service, mock bar service, front office
THH33002
                                             administration, housekeeping, basic cooking or a
                                             combination of these areas. You will practice the
2nd Year                                     skills you have learned in a simulated work
West Coast TAFE Joondalup                    environment or at an appropriate hospitality
                                             establishment.




                                                                                                                                                        6
Hospitality (Kitchen)
                                                                                                     Successful completion of this qualification
Certificate I in Hospitality (Kitchen)      This qualification will provide you with the practical   provides you with the opportunity to become a
THH22002                                    skills and knowledge to perform a range of tasks         kitchen/cook's assistant, short order, fast food or
                                            in cooking and customer service. You will learn          canteen cook, or gain an
                                            about the hospitality industry, hygiene and safety       apprenticeship/traineeship to become a qualified
Australian School of Tourism and Hotel      in the workplace and effective communication.            cook. You will need to be employed and registered
Management                                  You will also learn skills in preparing and              as an apprentice/trainee before you can
Perth                                       presenting food for buffets, operating a fast food       commence apprenticeship/traineeship training.
                                            outlet, preparing, cooking and serving a range of
                                            hot and cold foods, maintaining supplies, cleaning,
                                            and quality control. You will practice the skills you
                                            have learned in a simulated work environment or
                                            at an appropriate hospitality establishment.


                                                                                                     Successful completion of this qualification
Information Technology                                                                               provides you will foundation general computing
                                            This qualification will provide you with the practical   and employment skills that enable participation in
                                            skills and knowledge to operate the essential            an information technology environment in any
Certificate II in Information Technology    functions of software applications of a computer.        industry. It could equip an individual to undertake
ICA20105                                    You will learn skills that enable you to operate a       roles such as office assistant or to work in records
                                            computer and use software applications which             management at a junior level. Successful
                                            could include packages for work processing,              completion of this qualification, depending on the
1st Year                                    spreadsheets databases, presentation packages,           stream selected will provide you with the
                                            internet, email and basic web page construction.         opportunity to work in basic personal computer
                                            You will also learn about the different fields of        support, basic network/system administration or in
                                            information technology.                                  forst level help desk roles. Possible job roles,
Certificate III in Information Technology                                                            depending upon streams taken, include Client
ICA30105                                    This qualification provides you with the skills and      Support Officer, Help Desk Technician, ICT
                                            knowledge in the advanced use of applications            Operations Support, IT Technician, PC Support.
2nd Year                                    and to be able to provide software support within        This qualification will provide you with skills in the
                                            an organisation. You will learn how to install and       advanced use of applications. Graduates could
                                            customize operating systems, perform basic               provide basic software support to a unit or branch
West Coast College of TAFE                  diagnostic support, advise clients on the suitability    within an organisation
Joondalup                                   of software packages and customize the
                                            document software changes.




                                                                                                                                                      7
Leadership Development                    Program of accredited units allows participants to
                                          explore the processes of understanding
Certificate I in Leadership Development   themselves, fitting into a team, acknowledging the
51263 (7119)                              various roles individuals can play in the
                                          community as well as considering future skills
                                                                                                 Further studies in Leadership Development
                                          development. Courses are structured around
                                                                                                 provides an opportunity to gain leadership roles in
                                          employability skills and provide students with life,
                                                                                                 community based organisations. The generic
                                          business and technical skills incorporating units in
Challenger TAFE                                                                                  nature of the skills and knowledge developed can
                                          self development, leadership, teamwork,
Joondalup                                 communication and problem solving.                     be applied to most workplace situations as well as
                                                                                                 community organisations and culturally and
                                                                                                 socially diverse groups.
                                          A major component of the Leadership programs is
                                          active participation in a community-based
                                          initiative. Participants work cooperatively in teams
                                          to undertake practical projects which benefit not
                                          only the community but also their own skill
                                          development and achievement.
                                          .

Make Up Services

Certificate II in Makeup Services
                                          Successful completion of this qualification            On completion of this qualification, the student has
WRB20204
                                          provides you with the opportunity to become a          the opportunity to progress on to the Certificate III
                                          cosmetic retail sales assistant or make-up artist,     in Beauty Services, Certificate IV in Beauty
                                          or gain a traineeship to become a beauty               Therapy or Diploma of Beauty Therapy. In
                                          therapist.                                             addition, students can advance with make-up
                                                                                                 knowledge and skills to International Diploma of
Australian College of Beauty Therapy                                                             Fashion, Theatre and Media Make-up.
Perth




                                                                                                                                                 8
Marine

TDM10101
Certificate II in Transport & Distribution   This qualification will provide you with the practical   This qualification will assist students in
(Maritime Operations)                        skills and knowledge to work as a deck hand on           applications for further maritime studies and offer
                                             small commercial vessels. You will learn to              some advanced standing in Certificate II Fishing
(S205)                                       understand shipboard orders, follow safe work            Operations, Certificate II Outdoor Recreation –
                                             practices, and respond to emergency situations.          Marine Tourism and the Diploma of Marine
Challenger TAFE Fremantle                                                                             Studies.
                                             Completion of this qualification will make you
                                             eligible for the Department of Planning and              Successful completion of this qualification
                                             Infrastructure Small Craft Proficiency Certificate,      provides you with the opportunity to become a
                                             Elements of Shipboard Safety Certificate, Senior         deckhand/general purpose hand.
                                             First Aid Certificate.
                                                                                                      Further studies include Marine Engine Driving and
                                                                                                      Marine Engineering.



Multimedia – Film and TV

Certificate II in Multimedia
CUF 20601                                                                                             Multimedia Developers generate and manipulate
                                                                                                      graphics, images, animations, sound, text and
                                                                                                      video to create integrated multimedia programs.
                                             This qualification will provide you with the practical   To become a multimedia developer you usually
                                             skills and knowledge to manipulate graphic               have to complete a certificate or diploma
                                             images, animations, sound, text and video into a         specializing in multimedia studies.
Film and TV Institute Fremantle              multimedia program. You will learn skills in             Multimedia developers may work for a wide range
                                             advanced computing applications, how to assist           of organisations, including the IT industry, media
                                             with the production of graphics, producing and           and publishing, web design practices, animation
                                             updating basic web pages and producing 2D                and design studios, educational institutions and
                                             animations.                                              advertising agencies.




                                                                                                                                                      9
Multimedia

Certificate II in Multimedia
CUF20601                            This qualification will provide you with the practical    Successful completion of this qualification
                                    skills and knowledge to produce sound, animation,         provides you with the opportunity to gain entry
                                    digital video, graphics and text into a usable and        level positions within the multimedia development
1st Year
                                    interactive format for web page development,              industry. Employment opportunities are enhanced
                                    audio visual presentations, information kiosks, CD        with further study.
                                    ROMs, and instructional training packages. You
                                    will learn skills in video recording, audio recording,
                                    digital photography, drawing, design, typography
                                    and research. You will also learn about the
Certificate III in Multimedia       multimedia industry.
CUF30601

2nd Year                            This qualification will provide you with the practical    Successful completion of this qualification
                                    skills and knowledge to manipulate graphic                provides you with the opportunity to gain technical
                                    images, animation, sound text and video into a            positions in the digital media industry.
West Coast College TAFE             multimedia program. You will learn skills in              Employment opportunities are enhanced with
Joondalup                           advanced computing applications, how to assist            further study.
                                    with the production of graphics, producing and
                                    updating basic web pages and producing 2D
                                    animations.

                                                                                              Successful completion of this qualification
Nursing                             This qualification will provide you with the practical    provides you with the opportunity to become a
                                    skills and knowledge to provide direct care to            nursing assistant, home care workers aged care
                                    clients who are unable to care for themselves             worker and residential care worker.
Certificate III in Aged Care Work   independently due to ill health or disability, in their
(Partial)                           own home and community or residential settings.           Further studies include Certificate IV in Aged Care
CHC30102                            You will learn about the aged care sector, effective      Work with pathways to university in Nursing
                                    communication, dementia and providing care for
                                    people with such a condition, safety procedures,
                                    and ethical behaviour required for work in the
                                    sector. You will also learn sills in providing direct
Austral College Leederville         care and support ot meet the emotional
                                    psychosocial and physical needs of the aged.




                                                                                                                                           10
Nursing

Certificate III in Disability Work
(Partial)                                         This qualification will provide you with the practical
CHC30302                                          skills and knowledge to enhance life style,              Successful completion of this qualification
                                                  promote independence and empowerment, and                provides you with the opportunity to gain entry
                                                  encourage people with disabilities to participate in     level positions as a community/disability support
                                                  community activities. You will develop an                worker in community or residential settings,
Austral College Leederville                       understanding of the nature and provision of             disability employment support worker,
                                                  disability services and the safety procedures and        accommodation workers, or become a care/ home
                                                  ethical behaviour required in working with people        care assistant.
                                                  with disabilities.




Nursing

Diploma of Enrolled Nursing (7106)                The Diploma of Enrolled Nursing provides                 Successful completion of this qualification
51453                                             students with the practical skills and knowledge to      provides you with the opportunity to become an
(Partial)                                         assist in the provision of preventative, curative and    enrolled nurse.
                                                  rehabilitative nursing. Students will learn about
Selection Criteria – Entrance Test in Maths and   anatomy and physiology, infection control, nursing
Science                                           care of the client, legal and ethical parameters of
                                                  nursing practice and promote positive health.
30 days per Academic Year

SWL in School Holidays or other periods during
the Term

2 year course and continued enrolment as school
leaver

West Coast TAFE Joondalup




                                                                                                                                                      11
Retail                                                                                                          Successful completion of this qualification
                                                                                                                provides you with the opportunity to become a
                                                                                                                retail sales assistant. Further studies include a
Certificate I in Retail Operations
                                                       You will learn skills to work in a retail environment,   progression to Certificate IV in Retail
WRR10102
                                                       follow safety procedures, and undertake                  Management. Successful completion of the
                                                       housekeeping duties.                                     Certificate IV provides the opportunity to become
                                                                                                                a front line manager or manager in a retail store.
West Coast TAFE Joondalup



Tourism                                                This qualification will provide you with an overview
                                                       of the tourism industry and some introductory
Certificate II in Tourism (Operations)                 practical administrative skills relevant to the          At this level, possible positions could be sales
(THT20502)                                             tourism industry. You will learn about the tourism       assistant or attendant, general office duties or
                                                       industry and safety and security in the workplace.       receptionist at a tourism enterprise. It is strongly
Australian School       of   Tourism     and   Hotel   You will also learn introductory skills in customer      recommended that further studies toward a
Management                                             service, simple computing tasks and some basic           Certificate III be undertaken to develop the
Perth                                                  administrative tasks.                                    specific skilled operator within the industry.




                                                                                                                                                                12

								
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