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									NAPEO’s Professional Employer & Marketplace 2010


JW Marriott San Antonio Hill Country Resort & Spa   September 27-29, 2010
                               Conference Highlights

Looking for answers to selling the PEO solution? We have them           So don’t go it alone. Join us for a relaxing, resort experience that
– in the keynote sessions, in the breakouts, in the Marketplace         will change your mindset and shape your agenda. Three days,
Tradeshow (and on the pool deck, the golf green, and the tequila        three information packed keynote sessions, nine breakout sessions,
tasting room!).                                                         three information-packed power hours (new!), six inspiration labs,
Rising challenges are more easily overcome with industry partners.      and more new ideas than you can shake a stick at!
Whether it’s tough economic times, new White House agendas, or          2010 is a pivotal year for the PEO industry. Will it be a pivotal year
rising unemployment costs, the brand new JW Marriott Hill Country       for your company? There is no time like today to turn today’s
Resort & Spa offers a unique opportunity to meet with the movers        tough challenges into profit centers. Come in early, stay late,
and shakers who are defying the odds and defining the answers           and make the most of your conference experience at Professional
to today’s toughest questions. It is the place to meet with more        Employer & Marketplace 2010.
than 300 PEOs and more than 150 vendor partners.

                 Peter Sheahan                                     Daniel Pink                                        Scott Klososky
                 Fl!p: How to Find and                             Drive: What the Science of                         Implementing a Social
                 Exploit Opportunities                             Motivation Can Teach You                           Technology Strategy
                 in an Upside-down World                           about High Performance                             with Impact

Monday, September 27, 2010                    Tuesday, September 28, 2010                       Wednesday, September 29, 2010
2:45pm – 4:15pm                               9:00am – 10:30am                                  12:00pm – 1:30pm
A former General Manager of a                 Most of us believe the best way to motivate       “SocialTech” is the hottest trend in
$10 million hotel and founder of two          is with external rewards like money—              technology at the moment and Scott
multi-million dollar companies, Peter         the carrot-and-stick approach. Drawing            Klososky is ranked one of the “Top Ten
Sheahan has established himself as            on four decades of scientific research,           Social Media Speakers” by The Speaker’s
a highly successful entrepreneur.             Dan Pink demonstrates that while                  Group. We have invited him back for
Peter has also authored six books             carrots and sticks worked successfully            his knowledge of our industry and
including international best sellers          in the 20th century, it’s the wrong               ability to translate complex issues
Generation Y and Fl!p. Peter’s session        motivator for today’s challenges.                 into layman’s terms. Scott will apply
will outline how we get conditioned           Formerly chief speechwriter to Vice               his knowledge of the PEO industry
by our experience, blinded by our             President Al Gore, Dan is a best-selling          (he is both client and consultant!)
business models and conned by the             author and sought-after business analyst          to give a top to bottom tutorial on
popular media to believe success is a         and public speaker. His latest book,              best practices for business leaders on
product of the economic conditions.           Drive: The Surprising Truth About                 implementing a SocialTech strategy
To remain competitive, organizations          What Motivates Us, is bursting with               with impact. Learn why SocialTech
not only need to shift mindsets, but          big ideas that will change how you                matters – and how it is changing the
must also develop a deep understanding        think and transform how you live.                 sales process, customer service and
of the rapidly changing expectations of       Using cutting-edge corporate examples             marketing. Get at least three new ideas
both customers and talent. Peter will         and intriguing experiments from around            you can take home and use right away.
reveal which strategies will help you         the globe, Dan presents three key
find opportunity and make money               ingredients of intrinsically-motivated
in tough economic times. Fl!p is a            high performers. Dan will show how
                                                                                                   As a special gift, NAPEO attendees will receive a copy
philosophy not just for reacting to                                                                of Daniel Pink’s bestselling book Drive at his keynote
                                              we can tap our deepest motivations                   address on Tuesday.
changing markets, but for being the           to produce the highest results in
force of change in your market.               our business.
                                                                                                   And, one lucky attendee will receive a new iPad at the
                                                                                                   close of Scott Klososky’s keynote lunch on Wednesday
                                                                                                   — you must be present to win this coveted prize, so
                                                                                                   plan now to be there until the end!
                                Conference Highlights
                                                                     NAPEO Service Partner Symposium
NEW! General Session: Healthcare Reform:                             Sunday, September 26, 2010: 3:00pm – 6:30pm
Out of Change – Opportunity!                                         Open to all Associate Members, exhibitors, and service
                                                                     providers to the PEO industry, this interactive workshop and
Tuesday, September 28, 2010: 2:00pm – 3:15pm                         networking event will provide insight on effectively servicing
All employers face huge challenges under the changing                the PEO marketplace, and is an excellent way to kick off
face of healthcare in the United States. But for PEOs is this a      participation in NAPEO’s annual conference. Presentations
unique opportunity? This session gives you a synopsis of what        will include an overview of the PEO marketplace and
has happened, what is happening today, and what is likely to         business opportunities therein; a primer on key legislative
                                   happen in the near future.        and regulatory issues impacting PEOs, their clients, and their
                                   In the details are challenges     service partners; as well as a report on PEO financial and
                                                                     operational trends based on the results of NAPEO’s latest
                                   for PEOs as well as
                                                                     Financial Ratio & Operating Statistics Survey. The event
                                   opportunities. How can            will conclude with a reception featuring informal roundtable
                                   PEOs leverage these changes       discussions where participants can network with fellow
                                   and challenges into new           service partners and gain insight from moderators and
                                   markets and growth?               colleagues alike. Separate registration and fee to attend.
                                                                     Sponsored by

NEW! POWER HOUR                                                      Texas Leadership Council Forum
Tuesday, September 28, 2010: 4:00pm – 5:00pm                         Monday, September 27, 2010: 11:00am – 1:00pm
                                                                     Members doing business in Texas have a unique opportunity
NAPEO proudly introduces a new way to dissect today’s hottest
                                                                     to enhance their NAPEO Professional Employer & Marketplace
PEO topics: Power Hour. Replacing the traditional roundtables,       2010 experience by attending the Texas Leadership Council
this new one hour segment of the conference program offers three     Forum. Attendees will receive a briefing on the Texas state
concurrent 3-part presentations on today’s most talked-about         budget situation and potential impact on PEOs, discuss federal
topics. Each Power Hour session will feature three presenters        and state health care reform efforts, and have an opportunity
who offer a rapid fire analysis of their topic with take-aways you   to network with industry colleagues. Don’t miss this important
can use today. Choose from one of these three power hour topics:     industry event taking place before the conference kicks-off
                                                                     (includes lunch)! Separate registration and fee to attend.
Workers’ Compensation                                                Sponsored by [FW Davison] []
• Getting workers’ compensation class coding right.
• Mastering ADAAA: a claims management challenge.
• Managing sub-contractor exposures.                                 Optional Event: NAPEO’s Lone Star Experience
                                                                     Tuesday, September 28, 2010: 7:30pm – 10:00pm
Using Social Technology to Build Awareness                           Sponsored by
                                                                                                        fast answers • fast claims • fast service

                                                                                                  eflexgroup                                  .com

• Identify simple steps to drive traffic to your PEO’s website.
                                                                     NAPEO attendees are in for a real Texas treat at this year’s Optional
• Discover the benefit of using blogs and e-zines to keep
  and attract customers.
                                                                     Event! You will be whisked away by private, luxury motorcoach to
                                                                     a real working cattle ranch. Surrounded by rolling hills, beautiful
• See why posting videos online is easier than ever                  meadows, sprawling trees and gorgeous flowers. Steeped in rich
  (and why you should start now!).                                   history and family pride, Knibbe Ranch has been in continuous
                                                                     agricultural operation by the Knibbe family for seven generations.
Healthcare: Key Elements Facing PEOs Today                           Join the Knibbe family for an evening of local flavor, featuring
• Learn how grandfathering and the new                               Texas-style cocktails and dinner, local entertainment, and country
  non-discrimination testing requirements work.                      line dancing. Guests are encouraged to
• Find out the new reporting and notice requirements                 don their denim and cowboy hats. Boots,
  facing PEOs.                                                       bandannas and boleros are welcome!
• Identify the steps to prepare for changes in plan designs          This event requires advance ticket
  and state exchanges.                                               purchase and is sure to sell out.
                                                                     Reserve your tickets now!
Sunday, September 26, 2010                         Monday, September 27, 2010
11:00am-3:00pm   ESAC Board of Directors Meeting   7:00am-7:00pm    Registration Open
1:00pm-5:00pm    PEO Primer                                         Sponsored by
                 Separate registration and         8:00am-2:00pm    NAPEO Board of Directors Meeting
                 fee required to attend.
                                                   11:00am-1:00pm   Texas Leadership Council Forum
3:00pm-6:30pm    Government Affairs                                 Sponsored by
                 Committee Meeting                                  Separate registration and
3:00pm-6:30pm    NAPEO Service Partner Symposium                    fee required to attend.
                 Sponsored by                      2:30pm-2:45pm    Welcome & Introductions
                 Separate registration and
                 fee required to attend.
                                                   2:45pm-4:15pm    Opening Keynote Address
                                                                    Fl!p with Peter Sheahan –
6:30pm-8:00pm    Leadership Reception                               Finding Opportunities in an
                 By invitation only.                                Upside Down World
                                                                    Sponsored by
                                                   4:15pm-4:30pm    Networking Break
                                                                    Sponsored by
                                                   4:30pm-5:30pm    Inspiration Labs
                                                                    • Small Group Discussion with
                                                                      Peter Sheahan
                                                                    • PEO Sales Compensation Trends
                                                                    • Are You Positioned for Profit?
                                                                    • Unemployment Insurance Forecasting
                                                                    • Reverse Underwriting: Choosing Your
                                                                      Workers’ Compensation Carrier Wisely
                                                                    • Industry Market Growth and Penetration:
                                                                      Defining the Challenges and Opportunities
                                                   5:30pm-7:30pm    Marketplace Reception
                                                                    Sponsored by

                                                   7:30pm-9:30pm    CEO Forum Dinner
                                                                    (For paid CEO Forum participants only)
                                                                               YEARS •

                                                                    Sponsored by

                                                    Looking for answers to Selling the
                                                    PEO Solution? Join us for a relaxing
                                                    resort experience that will change
                                                    your mindset and shape your agenda.
Tuesday, September 28, 2010                                                                  Wednesday, September 29, 2010
7:30am-7:30pm       Registration Open                                                        8:00am-1:30pm         Registration Open
                    Sponsored by                                                                                   Sponsored by
8:00am-9:00am       CI/ESAC Member Meeting                                                   8:30am-9:45am         Marketplace Breakfast
8:15am-9:00am       Health Care Task Force Meeting                                                                 (Passport to Prizes Giveaway!)
8:30am-9:00am       Continental Breakfast                                                    9:45am-10:45am        Concurrent Breakout Sessions
                    Sponsored by                                                                                   • Strategic HR in 2010: How to Sell as a
                                                                                                                     Value-Added Service
9:00am-10:30am      Keynote Address
                    with Daniel Pink –                                                                             • Opportunities and Pitfalls in Affiliated
                    Drive: What the Science of Motivation Can                                                        Entities and Insurance Relationships
                    Teach You About High Performance                                                               • Healthcare Reform:
                                                                                                                     Digging Through the Details
10:30am-11:00am     Networking Break
                    Sponsored by                                                             10:45am-11:00am       Networking Break
                                                                                                                   Sponsored by
11:00am-12:00pm     Concurrent Breakout Sessions
                    • Impact of the New Federal Employment                                   11:00am-12:00pm       Concurrent Breakout Sessions
                      Landscape                                                                                    • Unemployment Insurance Reporting
                    • Trends in Workers’ Compensation                                                                Options – Operational and Legal Impacts
                      Landscape: Hard Market Ahead?                                                                • Human Resource’s Role in Employment
                    • New Statistics that Demonstrate the PEO                                                        Litigation Management
                      Value Proposition                                                                            • Industry Market Growth and Penetration:
                                                                                                                     Sharing Best Practices that Define PEOs
12:00pm-2:00pm      Marketplace Open
                                                                                                                     of the Future
                    (Marketplace Lunch served 12:00pm-1:00pm)
                     Sponsored by                                                            12:00pm-1:30pm        Keynote Address and Closing Luncheon
                                                                                                                   with Scott Klososky —
12:30pm-2:00pm      Accounting Practices Committee Meeting
                                                                                                                   Implementing a Social Technology
12:30pm-2:00pm      Legal Advisory Council Meeting                                                                 Strategy with Impact
1:00pm-2:00pm       NAPEO Diplomat Program Meeting                                           1:30pm-3:30pm         CI Board of Directors Meeting
2:00pm-3:15pm NEW General Session Healthcare Reform:
                    Out of Change – Opportunity!
3:15pm-3:45pm       Annual Membership Meeting
3:45pm-4:00pm       Networking Break
                    Sponsored by
4:00pm-5:00pm NEW Power Hour
                  (Information packed breakouts)
                    • Workers’ Compensation                                                           Debating when to arrive? When to depart?
                    • Social Technology to Drive Traffic and                                          See Wednesday’s line up for Seven Reasons You Should Stay
                      Build Awareness
                    • Healthcare: Key Elements Facing PEOs Today                                      through Lunch on Wednesday! Hint: Our strongest final line up

4:00pm-4:30pm       Exhibitor Meeting                                                                 in years, closing out with our Social Technology Keynote from
5:00pm-7:00pm       Marketplace Reception                                                             noted PEO and SEO expert, Scott Klososky with a chance to win
                    Sponsored by
                                                                                                      a free iPad (not to mention poolside activities and some of the
7:30pm-10:00pm      Optional Event: NAPEO’s Lone Star Experience
                    (Advanced purchase required)                                                      best golf in Texas!)
                    Sponsored by
                                                fast answers • fast claims • fast service

                                               eflexgroup                             .com
                                 Concurrent Sessions

Tuesday, September 28, 2010 and Wednesday, September 29, 2010
This year’s concurrent sessions provide a combination of current updates, practical analysis, and new insights designed to help you
meet today’s challenges – and thrive tomorrow. Return to the office with key strategies you can implement right away and business-
building ideas for the coming year. Each session has been carefully chosen to help you turn today’s challenges into tomorrow’s profits.

Impact of the New Federal Employment Landscape                       New Statistics that Demonstrate the PEO Value Proposition
• Gain new perspective on what the current worker-                   • See a new “PEO Index,” formulated by a Yale faculty
  centric Administration in Washington means for your PEO.             member, from a database comprising 2,500 co-employed
• New Laws: Healthcare reform, the HIRE Act, ARRA                      worksites throughout the United States.
  (recovery initiatives), and other legislation that directly        • Gauge the expansion or contraction of worksite size
  impacts your bottom line.                                            across a broad cross-section of PEOs and service models,
• New Regulations: What has happened to implement new                  using this index.
  laws and changes to existing requirements? Where are               • Learn how, when compared to DOL unemployment data, the
  old laws getting new regulations?                                    Index can validate the PEO value proposition to small businesses.
• Enforcement initiatives: What do increased efforts of wage         • Develop a predictive model for the PEO industry that
  and hour, OFCCP, NLRB, EBSA, and the IRS mean for PEOs?              can help C-level leadership in strategic planning by
                                                                       correlating with GDP data.
Trends in Workers’ Compensation Landscape:
Hard Market Ahead?                                                   Strategic HR in 2010: How to Sell as a Value-Added Service
• Explore market trends in high deductible plans,                    • Learn how to develop a new ASO business platform
  retrospective plans, and self-insurance.                             (short-term versus long-term strategies).
• Hear how to adjust for trends in obesity, the aging                • Teach existing and potential clients (and their employees)
  workforce, unsafe driving practices, and more.                       that PEOs are not just for payroll.
• Learn who is writing PEOs and, what does the future                • Discover how to utilize the full talents and capacity of an
  hold for PEOs?                                                       HR team.
• Understand how PEOs are evaluated and matched with the             • Debate the strategic HR services clients most value – and
  policy type. How can Risk Management Certification help?             how to determine if the value justifies the commitment
                                                                       of resources to deliver them.
• Find out how the current economy, the recovery, and health-
  care reform impact workers’ compensation claims activity.

       There is no time like
       today to turn today’s
       tough challenges into
       profit centers.
                                Concurrent Sessions
Opportunities and Pitfalls in Affiliated Entities and          Human Resources Role in Employment Litigation
Insurance Relationships                                        Management
• Hear the best opportunities for expanding a PEO’s            • Find out how your HR department and your lawyers
  market share.                                                  (internal and external) should work together to limit your
• Discover how affiliated entities can lead to increased         company’s liability in today’s storm of employment litigation.
  services and profits.                                        • Learn what impact human resources departments have on
• Learn where the minefields are, how to avoid them, and         the ultimate success (or failure) of the defense of a claim.
  where to reap the benefits.                                  • Identify the key do’s and don’ts for human resource
• Discover the do’s and don’ts for PEOs in these unique          managers in claims.
  relationships.                                               • Ensure your PEO is effectively utilizing in-house and
                                                                 outside counsel.
Healthcare Reform: Digging Through the Details
• Identify the nuts and bolts of Healthcare Reform, and        Industry Market Growth and Penetration: Sharing Best
  how they impact your PEO.                                    Practices that Define PEOs of the Future*
• Discover the issues that you have to address today or in     • Learn why the future of the industry is tied to growth
  the coming year.                                               (the days of cheap benefits are over!)
• Learn what you need to know to be in compliance today        • Explore why furthering the industry can’t be about ‘in-
  – and competitive tomorrow.                                    fighting’ — and how we can shift the focus to greenfield
• Find out the latest on underwriting, dependent coverage,       opportunities
  tax credits, employer mandates, limitations, enrollment      • Get a preview of what PEOs of the future are going to
  requirements and rebates.                                      need to look like
                                                               * This presentation will build upon Monday’s Inspiration
Unemployment Insurance Reporting Options – Operational           Lab of the same title. Attendance at the Lab not required
and Legal Impacts                                                to participate.
• Learn how PEOs are using master-subaccounts for
  reporting unemployment insurance.
• Gain an understanding of the operational and legal
  implications of new unemployment insurance requirements.
• Hear which states have adopted this new approach. Find out
  how states going into debt will impact employers and PEOs.
• Learn what steps NAPEO is taking to address the long-
  term implications of the current unemployment situation
  on the industry.
                                 Interactive Education

Sunday, September 26, 2010 and Monday, September 27, 2010
Looking for ways to maximize your educational and networking experience at Professional Employer 2010?
Our much-lauded Inspiration Labs offer new ways for PEOs and service partners to share ideas, discuss today’s hot topics, and learn
from their fellow peers. Less formal than our concurrent sessions, these programs offer accelerated analysis, more time for questions,
and an intense focus on takeaways you can share back at the office.
For those of you new to the PEO industry, consider coming in early for an advanced speed round on the essentials, via our popular PEO Primer.

INSPIRATION LABS                                                        • Understand how state reporting flexibility can impact
                                                                          PEO operations.
Monday, September 27, 2010: 4:30pm – 5:30pm
                                                                        • Work through real-time scenarios from four states to
Designed as interactive working group sessions, Inspiration Labs
                                                                          gain a firsthand understanding of UI forecasting.
are led by teams of facilitators appointed for their expertise. Six
labs will be offered in a variety of specialty areas to provide
                                                                        Reverse Underwriting: Choosing Your Workers’
all PEO professionals the opportunity to network and learn in
                                                                        Compensation Carrier Wisely
a small group setting. Choose one, roll up your sleeves, and join
fellow PEO colleagues for a practical drill-down into the tactics and   • Learn the criteria and legal issues to consider when
strategies that help you overcome challenges and grow your PEO.           selecting an appropriate workers’ compensation carrier.
                                                                        • Proactive steps to pursue if your carrier leaves you
Small Group Discussion with Peter Sheahan                                 (or terminates coverage, or exits the PEO business).
• Attendees are invited to join keynote presenter Peter                 • Strategies for surviving if your carrier fails or loses its
  Sheahan and Conference Chair Bob Adams for a lively                     operating license.
  discussion of Peter’s keynote on finding opportunity and              • Securing new coverage, capturing historical data and
  making money in tough times.                                            recovering collateral or other deposits.
• This is the time to ask burning questions and drill down
  on PEO-specific applications of Peter’s message.                      Industry Market Growth & Penetration: Defining the
                                                                        Challenges and Opportunities*
PEO Sales Compensation Trends                                           • Discuss current barriers that are limiting growth — and
• Discuss where sales compensation begins and ends in the                 possible solutions to overcome them
  sales process.                                                        • Identify ways to bolster industry education and market awareness
• Find out how to design compensation systems that allow                • Explore how to capitalize on the changing legislative
  you to hire and retain the best sales professionals.                    landscape, such as healthcare reform
• Learn the incentives that work (and those that fall short),           • Share successful tactics currently in place for growing PEOs
  building a culture where sales is a company-wide effort.              * This Lab will tie into a panel presentation offered Wednesday,
                                                                          September 29.
Are You Positioned for Profit?
• Benefit from a group interpretation of the key metrics from
  NAPEO’s 2010 Financial Ratio & Operating Statistics Survey.
                                                                            PEO Primer
                                                                            Sunday, September 26, 2010: 1:00pm – 5:00pm
• Gain a perspective on where you and your operations
  stand on critical trends and how they factor into                         For senior level executives new to the PEO industry. The course
  profitability for your company.                                           covers the essentials of the PEO-client arrangement, contracting
• Hear, learn, and discuss where the overall industry is headed.            clients, state compliance, and managing liability and exposure.
                                                                            Gain an understanding of sales and marketing issues, industry
Unemployment Insurance Forecasting                                          trends, HRO outsourcing, key industry statistics, and operational
                                                                            ratios. This is not a plodding 101 intro, but a fast-moving exami-
• Hear the critical factors that determine unemployment
                                                                            nation of the essentials every PEO executive must understand.
  insurance costs in individual states.
                                                                            Space is limited. Pre-registration required.
                        A c c o m m o d a t i o n s & Tr a v e l
Host Hotel                                                        Travel Recommendations
We are thrilled to host the Professional Employer &               For your travel convenience, please note the San Antonio
Marketplace 2010 conference at the brand new JW Marriott          International Airport (SAT) is 12 miles from the hotel.
San Antonio Hill Country Resort and Spa, just 12 miles            Taxi fare is approximately $45, one way, excluding gratuity.
north of San Antonio International Airport in magnificent         For private car arrangements, please contact Lone Star
Texas Hill Country. With its unique contemporary southwest        Limousine at (210) 408-7827; rate is approximately $65,
design, this luxurious San Antonio resort offers the 36-hole      one way, excluding gratuity. Please allow at least 30
TPC San Antonio Golf Course, the 27,000-square-foot               minutes to get from the airport to the hotel (vice-versa),
Lantana Spa, seven inspired food and beverage outlets, the        and up to 60 minutes during peak times.
six-acre River Bluff Water Experience and custom-designed
guest rooms featuring impeccable service and lavish amenities.    Air Travel
                                                                  American Airlines is the official travel carrier for
Accommodations                                                    Professional Employer & Marketplace 2010. NAPEO
NAPEO has reserved a block of rooms at $189, single or            attendees receive a 5% discount off the lowest available
double occupancy. This rate includes high speed internet in all   fare. To make a discount reservation, please call AA’s
guest rooms, so you can keep in touch while you are on the        Meeting Services Desk at (800) 433-1790 from anywhere
road. To preview rooms, please visit:       in the United States or Canada, or go to and
To reserve your room, please call Marriott’s reservations         enter the Promotion Code: 5390AH.
line at (800) 228-9290, and mention that you are attending
the NAPEO conference. Rooms are offered at the group
rate until September 3, 2010, subject to availability.            For updated information on special discounts and travel
                                                                  promotions visit
With rates this low at a hotel this spectacular, we
expect our block to sell out early. We strongly                   Rental Cars
encourage you to book now.                                        Hertz is the official rental car company for Professional
                                                                  Employer & Marketplace 2010. There is a Hertz rental desk
                                                                  on-site at the JW Marriott; for best rates and easy access,
                                                                  NAPEO has negotiated discounted daily rental rates as low
                                                                  as $26 per day. Advance reservations are recommended by
                                                                  calling 1 (800) 654-2240; mention code CV#022Q4702 to
                                                                  obtain the rental discount. Cars are subject to availability.
                     Sponsors & Marketplace 2010

Marketplace 2010 Tradeshow                                                                    Passport to Prizes
Delegates consistently rate the Marketplace Tradeshow as one of the best                      Each year, NAPEO’s Marketplace rewards attendees with prize giveaways
ways to learn about new products, stay on top of industry trends, get                         donated by exhibitors and a SURPRISE grand prize giveaway donated by
face time with vendor representatives, and research products and                              NAPEO. Previous years’ prizes have included everything from the latest
services first hand. Preview a regularly updated list of the largest                          technology gadgets to user friendly gift cards, home theater systems to
gathering of PEO service providers at                                  briefcases filled with cash!!! Delegates must be present to win, and must
                                                                                              have visited each participating exhibitor to be eligible for the grand prize.

            NAPEO wishes to thank the following conference sponsors of Professional Employer & Marketplace 2010:

    Optional Event • Service Partner Symposium • Conference Giveaway • Lanyards                                        Opening Keynote Address

                                                                      fast answers • fast claims • fast service

                                                                      eflexgroup                            .com

                  Optional Event                                          Optional Event                                                 Hotel Key Cards

           Marketplace Opening Reception                             Marketplace Reception                                             Marketplace Luncheon

      Refreshment Break               Refreshment Break               Refreshment Break                            Refreshment Break             Continental Breakfast

                    Registration                                     Program-at-a-Glance                                                 Conference Bags

                Conference Notepads                                      Conference Pens                                                   Luggage Tags

                                            Certification         Workers’ comp/risk management programming presented
                                            Institute             in collaboration with The Certification Institute.

                        Meeting with service partners who have dedicated themselves to serving the needs of the
                     PEO market is an important component of the Professional Employer & Marketplace experience.
NAPEO’s Professional Employer & Marketplace 2010
JW Marriott San Antonio Hill Country Resort & Spa • September 27-29, 2010

Name:                                                                                   Title:

Nickname for badge (if different than first name):



City:                                                                                   State:                                                                      Zip:

Phone:                                               Fax:                               Cell Phone:                                                                 E-Mail:

Emergency Point of Contact:                                                             Phone:

II. REGISTRATION                                                                                 NAPEO Board of Directors Meeting:
                                                                                                 The NAPEO Board of Directors will meet on Monday, September 27, 2010 starting at
Full conference registration includes all educational sessions, exhibits, continental            7:30am for breakfast with the meeting starting at 8:00am and going until 2:00pm,
breakfasts, lunches, Power Hour, and Marketplace receptions.                                     including lunch. All NAPEO members are invited to attend. So that we may plan for your
Early Conference Registration                                                                    attendance, please let us know if you are planning to attend this meeting.
(Before August 23, 2010)                             Member    Non-Member                        I would like to attend the NAPEO Board of Directors Meeting                       q Yes
1st Registration from Company                        q $845    q $1,780
Additional Registrations                             q $795                                      IV. SPECIAL NEEDS
from Company                                                                                     NAPEO wants all attendees to fully benefit from all aspects of the conference. Please check
Full Conference Registration                                                                     the box below if you have a disability and indicate any special assistance required. Please
(After August 23, 2010)                              Member    Non-Member                        also indicate if you have special dietary needs. (All requests for special guest room accom-
1st Registration from Company                        q $895    q $1,830                          modations must go directly through the JW Marriott San Antonio Hill Country Resort & Spa.)

Additional Registrations                             q $845                                      q Special Requirement(s), Describe:
from Company
One-Day Conference Registration
Monday, September 27 – Wednesday, September 29                                                   V. PAYMENT INFORMATION
Includes all educational sessions, interactive sessions, exhibits, continental                   All registrations must be pre-paid prior to start of conference.
breakfasts, lunches, and networking receptions/breaks on the chosen day.                         q Check payment will be mailed, payable to NAPEO for $___________
                                                 Member Non-Member
September 27, 2010                               q $425 q $735                                   q Please bill my:
September 28, 2010                               q $525 q $895                                   q Visa      q MasterCard                          q American Express
September 29, 2010                               q $425 q $735
                                                                                                 Amount Authorized: $
Exhibit Hall Only Passes
Not for exhibitors, for admittance into the exhibit hall only. No admittance into the
                                                                                                 Credit Card #:
general sessions, concurrent sessions, or interactive sessions.
Monday, September 27, 2010, Reception, 5:00pm – 7:00pm                     q $45                 Security code:                                             Exp. Date: (MM / YY)
Tuesday, September 28, 2010, Lunch, 12:30pm – 2:30pm                       q $45                 (4 digits on front of Amex; 3 digits on back of MC/Visa)
Tuesday, September 28, 2010, Reception, 5:30pm – 7:30pm                    q $45                 Name on Card:
Wednesday, September 29, 2010, Breakfast, 8:30am – 9:45am                  q $45
                                                                                                 Billing Address (if Different From Above)
NAPEO’s Lone Star Experience: An Evening at Knibbe Ranch
Tuesday, September 28, 2010 (7:30pm – 10:00pm)
____ tickets at $125 per person (includes round-trip transportation, ranch access,               CANCELLATION POLICY
dinner, drinks and entertainment)                                                                Refunds requested on or before September 10, 2010, must be submitted in writing to NAPEO
                                                                                                 headquarters. A $50 processing fee per registration will be assessed. Replacements may be made
PEO Primer (1:00pm – 5:00pm)
                                                                                                 in lieu of cancellations for $25 per replacement. No refunds will be given after September 10, 2010.
Full Conference Registrants (attending full conference)                    q $95
                                                                                                 q I have read and agree to NAPEO’s cancellation policy.
PEO Primer Only (not attending full conference)                            q $295
Service Partner Symposium:                                                                       SAVE TIME, REGISTER ONLINE:
Sunday, September 26 (3:00pm – 6:30pm)               Member    Non-Member                        Or, return completed registration form to NAPEO via fax at 703-836-0976 or mail to
Open to all industry service partners/vendors        q $49     q $99                             NAPEO, 707 North Saint Asaph Street, Alexandria, Virginia 22314.
Texas Leadership Council Forum:
Monday, September 27 (11:00am – 1:00pm)              Member    Non-Member                        QUESTIONS? Call 703-836-0466.
Registration, includes lunch                         q $55     q $110

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