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Sales Presentation Risk Consulting

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					CSS International
Oracle Certified Advantage Partner
                Michael Drew
Introductions

                North Central Regional Director



                Greg Roush
                Consulting Director
         • CSS Introduction
         • Industry Experience
         • Alignment with Oracle’s Product
           Portfolio
         • Our Approach
Agenda



         • Recent Success Stories
         • Q&A
Company
Product
Focus
Longevity
Stability
Market
Focus
Reputation
                                     Recent Awards
“CSS has been a major player
in providing expertise on JDE
enterprise software for over a
decade. Oracle will continue to                           2006 & 2008
look to partners like CSS to                               Titan Award
lead the way for Oracle                                    JD Edwards
customers who need creative                             Partner of the Year
thinking and tenured expertise
– not just out of the box                                     2008
consulting – to make their way
                                                           Empower the
in today’s competitive and
economic landscape.”                                       Green Award

                    -Ted Bereswill
            -Senior Vice President
  -Oracle NA Alliances & Channels
                                     Recent Publishing
  Results




                                       Quest Magazine    Oracle Profit Magazine   Oracle Profit Magazine
                                       2006              2007                     2008
Oracle
Partnership
                                   EBS             EBS 12.1             EBS 12.x
                                   12
Alignment with
                             Enterprise                Enterprise        Enterprise
                             9.0                       9.1               9.x




                            EnterpriseOne World A9.1    EnterpriseOne    World A9.x
                            8.12                        9.0
Oracle


                 Certified Advantage and AIA
                 Partner Programs
                 Delivery Success
                 Collaboration with Oracle
                 Leadership
                 Participation in User Groups
                 Partnerships with ISVs
What’s In It
For Me?
                                CSS Consulting Services


              Business              Enterprise            Infrastructure
              Process               Applications          Management
CSS Service
              Order to Cash        Design               Planning
              Procure to Pay       Configuration        Installation
at a Glance
              Manufacturing        Development          Configuration
              SCM                  Integration          Performance
              E-Commerce           Testing              Management
                                                          Administration



              Turn Key Solution Provider

              Seasoned Experts with an Average of 15
              years experience

              Focused on Oracle Products
Consulting
Approach
           IPS
           Change Management
           Project Governance
           Delivery Methodology
Approach
CSS
      IPS Investigative Approach

      Understanding of Client Business
          Key Business Drivers
          Product Lines
          “Pain Points”
      Definition of Scope
      Identify & Highlight Risks
      Determine the appropriate Oracle
      Product Solution
      Propose Solution and Project
      Budget
      Initiate the project
IPS
Project
Governance
                                Change Impact
                                 Assessment
Organizational

Management
                   Change
                  Readiness
                                Change          Key Stakeholder
                                                 Assessment
                 Assessment
                              Management
Change




                                Communication
                                   Plan
                  These CM components will be part of
                  every project where Project Governance
Standard Change
                  is included:


                   Organizational/Project Risk Assessment
Management
Components
                   Key Stakeholder Map
                   Project Launch
                   Readiness Report & Workshop
                   Communications Plan
                   Change Impact Management
                 Define                         Design          Build           Validate       Deploy




                                                     Define   Design    Build      Validate   Deploy
Methodology

                         Project Governance

                              Software Install
                    Requirements Definition
                Implementation Accelerators
                       UPK / Documentation
                       Project Team Training
                            Process Analysis

                         Configure / Develop

                             Test (By Module)
              Issue Identification/Resolution

                           Test (End To End)
              Issue Identification/Resolution

                  System Performance Test
                            Acceptance Test
                          End User Training
                      Production Readiness
                          Cut-Over/Go-Live

                                    Support
                                                       CUSTOMER PERSPECTIVE

Customer Success Profile                               “Cummins core business has changed dramatically over the
                                                       past decade, with far more focus on providing a total, end-
                                                       to-end customer-facing solution across a global supply chain
                                                       and a global market.”
                                                                                   Jim Miller-Project Manager, CSS
                           Oracle E-Business Suite
                                                     OVERVIEW – CUMMINS MERCRUISER
                                                        Cummins Mercruiser is a leading innovator in
                                                        marine propulsion systems.


                                                     CHALLENGES/OPPORTUNITIES
                                                      Growth of the CMD division to $500M in five                    Solutions
                                                        years                                                          Financials
                                                      Expansion of global manufacturing and                           MPS, MRP
                                                        marketing footprint                                              Manufacturing
                                                      Modernization of manufacturing from traditional                   Distribution
                                                        to full-service end customer-facing marine                       Mobile Supply Chain
                                                        propulsion business
                                                                                                                         E-Commerce Gateway
                                                      Consistency of technology across the enterprise                   Daily Business
                                                      Implementation of flexible best-of-breed industry                  Intelligence
                                                        solution that allows for growth
                                             CUSTOMER PERSPECTIVE

Customer Success Profile                     “CSS’ knowledge of Oracle solutions was a huge
                                             contributor…their ability to apply that knowledge to our
                                             industry gave us incredible success. We’re eager to share
                                             our story because it was so good for our business, and we
                                             had incredible ROI. “
                                                – Kim Dennis, Senior Vice President Post Acute Care and
                                                                   Information Technology, Hill-Rom, Inc.

                                            OVERVIEW – HILL-ROM, INC.                                       RESULTS
                                               A leading provider of adjustable hospital beds                10 month project – on time, under
                                                                                                              budget
                                               and therapeutic surfaces and manufacturer of
                                                                                                             $13 million ROI on a $2.5 million
                       EnterpriseOne 8.11


                                               devices for treatment of Cystic Fibrosis along with
                                                                                                              investment
                                               IT solutions for patient workflow.
                                                                                                             Improved days sales outstanding
                                                                                                              (DSO) by >30%
                                            CHALLENGES/OPPORTUNITIES                                         Dramatically improved cash collection
                                             Improve hundreds of workflow issues around                     Trained 800+ employees using UPK
                                               order management, intake, payer database,                        as a standard
                                               billing, reporting/metrics                                      Streamlined mission-
                                                                                                                critical applications (i.e., 56 steps to
                                             Compliance issues involving third party payors                    7), increasing productivity
                                             Efficiently grow a “rising star” business unit                   Implemented a S&OP for each
                                                                                                                division and 6 Sigma
                                             Abide by HIPAA regulations
                                                                                                               Alignment of staff with company
                                                                                                                goals to foster growth and
                                            SOLUTIONS                                                           acquisitions
                                                                                                               Improved processes for monitoring
                                            Implemented JD Edwards 8.11 and custom bolt-on’s                    cash, coding for billing, reduction in
                                               for industry specific requirements                               claims denials.
                                                      CUSTOMER PERSPECTIVE
                                                      “Oracle Discoverer provides us with visibility across the
Customer Success Profile                              enterprise at the executive level. The Oracle / JD Edwards
                                                      tool set gives us competitive advantages we previously did
                                                      not have. Through CRM, we not only got out of the
                                                      software development business but we also instituted some
                                                      great process improvements. “
                                                                    - Steve Crawford, CIO
                           Oracle Discover Daily BI

                                                      OVERVIEW – AMARR GARAGE DOORS
                                                         Amarr Garage Doors is one of the world’s leading
                                                                                                                      RESULTS
                                                          designers, manufacturers and distributors of door access     Streamlined manufacturing
                                                          systems for residential garages, warehouses, shopping
                           EnterpriseOne 8.12

                                                                                                                        processes
                                                          malls and other commercial applications.
                                                         Approximately U.S. $600 million in revenue across 14         Reduced manufacturing response
                                                          locations and over 600 employees.                             times and order fulfillment
                                                         Amarr manufactures in US and Europe and sells globally       Created enterprise-wide
                                                          through a network of distributors and direct to consumer      visibility into sales activity
                                                          through major outlets such
                                                                                                                       Cut end-of-month financial
                                                                                                                        reporting in half
                                                      CHALLENGES/OPPORTUNITIES
                                                         Pressures from mega-retailers like Lowes and Home Depot
                                                          forced Amarr to develop more agile customer-facing
                                                          scheduling and fulfillment systems.
                                                         Numerous acquisitions necessitated moving more accurate
                                                          access to manufacturing, order management, financials and
                                                          business intelligence information and to lower overall
                                                          business process & IT costs


                                                      ORACLE SOLUTIONS
                                                         JD Edwards Enterprise One 8.12
                                                         Oracle Red Stack (database and application server)
                                                         Oracle Discoverer Daily Business Intelligence
Questions?
               Michael Drew
               312.375.7722
Contact Info

               Michael_Drew@cssus.com

               Greg Roush
               303.621.5062
               Greg_Roush@cssus.com

				
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posted:7/27/2011
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