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					                              petPRO Technology Evaluation Template
                                           Software 1
ID   Phase 1: Core Requirements (CR)                               Meets? Y/N



1    Are audio/video demonstration availible? As                       yes
     well as documentation on the software




4    The application must have Flexibility increating a                 yes
     GUI interface. Also must operate with the
     following client operating systems/environments:

     Windows NT 4 Workstation
     Windows 2000 Professional or greater
     Windows XP
     Windows ME




                              petPRO Technology Evaluation Template
                                           Software 1
ID   Phase 3: Financial Requirements (FIR)

26   Training costs Quotes and access numbers             Quotes are done seperatly.
                                                                     124 Prospect St.
                                                           Ridgewood, New Jersey 07450

                                                               Tel: (201) 444-3228
                                                               sales@worlddox.com

27   Estimated number of days required to                          5-7 months
     implement the software, based on actual
     case studies




28   Price of Maintenance and support services             750 annual (includes support
                                                                   download)
                                                               petPRO Technology Evaluation Te
                                                                            Software 1
ID   Phase 2: Rating Requirements (RR)
     Section One – User Interface                       1 - Low
     Requirements (UIR)
                                                  Barely Meets Criteria




     Section Two – Technology                           1 - Low
     Requirements (TR)
                                                  Barely Meets Criteria

14   The application ensures that documents can            0
     be filtered by category.




     Section Three - Functional                         1 - Low
     Requirements (FUR)
                                                  Barely Meets Criteria
18   Software has the ability to protect and                            0
     recover the documents due to equipment
     performance failure?




     Section Five: Vendor Capability                  1 - Low
     Requirements (VR)
                                                Barely Meets Criteria

21   Name of SAP clients where Vendor's                  0
     software has been implemented to date.
     Provide Client name. Time to implement.
     Project Team size. Contacts should be at
     the executive management level.
                           petPRO Technology Evaluation Template
                                        Software 2
ID   Phase 1: Core Requirements (CR)                         Meets? Y/N


5    Software must be able to operate with the     Yes
     following client desktop configuration as a
     minimum: 512 MB RAMP4 family Processor




     Section Two – Technology                                  1 - Low
     Requirements (TR)
                                                         Barely Meets Criteria




14   Does this software allow the altering of
     various formats that may be stored on the
     server
     Section Three - Functional                                1 - Low
     Requirements (FUR)
                                                         Barely Meets Criteria
15   Provide details of company that went
     through similar changes to petPRO and
     implemented this software encountering
     success with implementation and efficiency.
     How long did take for the ROI to breakeven.




     Section Five: Vendor Capability                        1 - Low
     Requirements (VR)
                                                      Barely Meets Criteria


     Are the clients of the vendor's software
     satisfied with the software's capabilities and
     benefits?
21




ID   Phase 3: Financial Requirements (FIR)

25   Onbase Server license cost for multi-user                           $4,100
     enviornment?
n Template

                    Comments                   Rationale



       You can download an audio/video         A copy of this
       demonstration                           software was not
                                               availible.


       Product comes with std. interface
       and HTML will support other desired
       interfaces. Aslo WroldOX web also
       comes with a server concole
       program, which alows you to
       personalize your interface




n Template

                    Comments                   Rationale

                                                Training cost are
                                               not given, they
                                               are said to be
                                               "quoted seperatly"



       Pre-instalatin of WorldOX is what       Actual cases
       takes time, the actual conversion to    were availible to
       WorldOX can occur in as little as 3-4   read on the
       days                                    website.Our
                                               group figured
                                               why not go by
                                               real life
                                               integration times
                                               rather then
                                               product specs.

       Also can download WORLDOX 2002 No 5 year offer,
       SR-3 (version 9.90),           simply a yearly
                                      fee that users pay
tPRO Technology Evaluation Template
           Software 1

                 2 - Medium              3 - High

           Partially Meets Criteria   Meets Criteria
                                          Well




                 2 - Medium              3 - High

           Partially Meets Criteria   Meets Criteria
                                          Well
                      0                     3




                 2 - Medium              3 - High

           Partially Meets Criteria   Meets Criteria
                                          Well
                           0                    3




      2 - Medium                  3 - High

Partially Meets Criteria       Meets Criteria
                                   Well
           2                         0
n Template

                    Comments                        Rationale


       All the data collected by OnBase is      The parameters
       stored in a server which is run by       that were given
       either petPRO or Hyland within the       are
       depending on the needs of the end        irrelevantpetPRO
       user. OnBase is designed to give         will be using the
       access to any employee within the        parameters that
       organisation access to the program.      are listed in this
       Scanners will be required in order for   modification
       employess to submitdata into the
       system




                    2 - Medium                       3 - High

             Partially Meets Criteria            Meets Criteria
                                                     Well




                                                                  3


                    2 - Medium                       3 - High

             Partially Meets Criteria            Meets Criteria
                                                     Well
                                             3




      2 - Medium                3 - High

Partially Meets Criteria    Meets Criteria
                                Well

                                             3




      Comments             Rationale

                           It is important to
                           know much it
                           cost for using the
                           copyrighted
                           software.
e


                             Comments




                             Comments                             Rationale




    Documents can be filtered by FAG , Single user etc. This is   WroldOX allows groups of
    controlled by the Main server                                 documents to be treated as
                                                                  specified by administrator.
                                                                  This cuts down on time,
                                                                  and ensures that individual
                                                                  documents to not slip
                                                                  through.



                             Comments                             Rationale
1. For individual mistakes: WORLDOX provides an Undelete           The software doesn’t have
feature that allows users to retrieve documents that were          the ability to monitor
deleted (accidentally or otherwise) and need to be retrieved. In   equipment performance
typical Windows environments without WORLDOX, a Network            and potential failure since
Administrator would have to resort to last night's tape backup     the main functions of
to retrieve the document (which would not have any of the          Document Management
changes you made to the document since the last tape               System are to help users
backup. With WORLDOX, the document can be undeleted                organize and manage
quickly, and with very little effort. 2. For network crash:        electronic documents. (For
WORLDOX provides Data Mirror Mode (Echo or Shadowing of            example, help users to
Documents) which has the following functions: a)Echoes a           controlling, describing,
copy of recently worked on documents to the users local drive      cataloguing, storing,
for access and use in case of a network crash (Default is 7        retrieving and sharing the
day life span for locally mirrored documents) b). Allows users     information contained in
to create and edit documents while the network is down c).         their documents.)
Synchronizes locally mirrored documents with network once          Therefore, the ability to
network is back up and running                                     protect and recover the
                                                                   documents not only due to
                                                                   equipment performance
                                                                   failure but also due to the
                                                                   mistakes made by
                                                                   individuals is the function
                                                                   we are looking for.




                          Comments                                 Rationale




Schenck Price, Smith & King. 59 law attorneys. Took 4              Out of the case studies
months .                                                           availible, only one company
                                                                   was a SAP user. WorldOX
                                                                   also claims to have been
                                                                   implemented with many
                                                                   other companies that use
                                                                   SAP software. We could
                                                                   not answer the question
                                                                   since the information was
                                                                   not there. We modified this
                                                                   question to suit what
                                                                   WorldOx told us about
                                                                   implementation.
                         Comments                                Rationale




Users can edit various print ready formats add footnotes,        User integration is better
sticky notes oreven highligth certain sections of the document   highlighted with this
anf the original is always saved                                 information
                            Comments                             Rationale
Their daily shipments of gone 15000 to 30000 tires everyday       Nobody in the pet food
in the last two years alone. The departments found it hard to     industry or the legal sector
keep up with the demand and they were having problems             has implemented DMS
collecting the cash for all their orders. OnBase implementation   from within Hyland's
reduced paper bulk and the amount of human resources              mentioned clients
needed to keep track of clients and also increased the effiency
at which client payments were collected. Heafner formerly
staffed 4 people to manage 7000 written invoices . Now they
employee 3 people that process over 15 000. Heafner got full
ROI within one year of implementing Onbase.

                         Comments                                 Rationale




Onbase has been selected by thousands of commercial               Since there is no list
organizations and government agencies and each one are            showing all of Vendor's
satisfied with the results saving them time and money.            clients, it is best to show
                                                                  that vendor's software has
                                                                  great reputation of making
                                                                  business easier for clients.
                                                   petPRO Technology Evaluation Template
                                                                Software 1
ID Phase 1: Core Requirements (CR)                                                          Meets? Y/N


    Is a copy of the software and relevant documentation readily available for evaluation
1   purposes to valide specific functions, features, performance and capabiltiies of the
    proposed software?
    The application must integrate and support SAP/ERP, PetPro’s databases, and real-
    time systems


2


                                                                                               yes
    Is the software scaleable for a large number of users? (25 users, 200 users, 500
    users, 1000+ users)


3


                                                                                               yes
    The application must have a GUI front-end interface which operates with the
    following client operating systems/environments:
                Windows NT 4 Workstation
4              Windows 2000 Professional or greater
                Windows XP
                Windows ME
    Software must be able to operate with the following client desktop configuration as a
    minimum:
5              -      Intel Pentium II 400MHZ MMX CPU W/128K Cache;
               -      128 MB;
               -      2GB Hard disk 200 MB available disk space (minimum).                     yes
    Software must provide security features to control user access and access to data.

6
                                                                                               yes
ate

                     Comments




       automatically converts most document
      formats, to HTML eliminating the
      possibility of document synchronization
      problems. As long as access is granted
      i.e key code. Worlox Web can
      integrate with ERP. Users can access
      documents anywhere, anytime

      As long as each office uses WORLDOX,
      adding new offices simply entails adding
      a WORLDOX/Web proxy at each site. A
      single primary server can host any
      number of additional sites.




      If you have large data sets, then it would
      be recommended that you increase the
      indexer's technical specifications.


      Site administrators can block documents
      by fields i.e control what doc's users
      can access + The proxies (site link to
      main server) are located behind the
      corporate firewall,
                                           petPRO Technology Evaluation Template
                                                                 Software 1
ID   Phase 2: Rating Requirements (RR)

     Section One – User Interface Requirements (UIR)                      1 - Low     2 - Medium      3 - High                 Comments

                                                                       Barely Meets   Partially       Meets
                                                                          Criteria  Meets Criteria Criteria Well

     Application should be configurable based on end-user                                                          • GUI Layout may be locked
7    requirements.                                                                                                 down to a Firm standard or set
                                                                             0             0             3
                                                                                                                   on a user by user basis
     The application must be intuitive and easy to use for all
     categories of end-users (i.e. senior managers, functional
     managers and operational staff).                                                                              WORLDOX provides easy to use
                                                                                                                   interface(see powerpoint
                                                                                                                   example), for example :             •
                                                                                                                   Drag and Drop column headers
8                                                                                                                  at the individual user level
                                                                                                                   • Build and Save custom column
                                                                                                                   headers displaying the data that
                                                                                                                   you want displayed
                                                                                                                   • Quick sort column buttons
                                                                                                                   allows users to sort file listings in
                                                                             0             0             3         ascending or descending order
     Error and reject messages provide/suggest a course of action to                                               WORLDOX itself doesn't really
     be taken by the user.                                                                                         provide suggestion for error and
                                                                                                                   reject messages, however, it's
9                                                                                                                  possible to download trouble
                                                                                                                   shooting guide from their website
                                                                                                                   and also there is 1-800 help line
                                                                             0             2             0         available
     The application provides navigation that has a common look                      see powerpoint example
     and feel throughout the application module(s) / component(s),
     i.e. consistent application of buttons, navigation tools and
     messages.
10


                                                                         0   0   3
     The application provides the ability for user-defined preferences               • Preferences and layout can be
     such as display environment, common defaults and other                          saved on a user by user basis •
     usability features.                                                             User built speed buttons allows
11                                                                                   quick one-click access to
                                                                                     commonly used files            •
                                                                                     It also provides user based
                                                                         0   0   3   history lists
     The application provides on line help features:                                 1.WORLDOX provides on line
        Navigational aids                                                           "product support" where you can
                                                                                     find tutorial powerpoint,
        Hints and tips
                                                                                     hyperlinks to related topics.
        Tutorial                                                                    2.About the context sensitive: for
        Context sensitive                                                           example, when the user goes to
        Hyperlinks to related topics                                                save, WORLDOX pops up,
                                                                                     automatically filling in all profile
12                                                                                   data that was entered into Time
                                                                                     Matters. This is possible through
                                                                                     context sensitive data links that
                                                                                     match Time Matters field names
                                                                                     with WORLDOX Profile Group
                                                                                     names. 3. However, there is not
                                                                                     much things about naviational
                                                                                     aids and tips.
                                                                         0   2   0
     Section Two – Technology Requirements (TR)                                1 - Low     2 - Medium      3 - High               Comments

                                                                            Barely Meets   Partially       Meets
                                                                               Criteria  Meets Criteria Criteria Well

     Our internal petPRO consulting staff has experience in                                                             petPRO consulting staff does not
     implementing similar kinds of systems.                                                                             really has experience in
                                                                                                                        implementing similar kinds of
                                                                                                                        systems. However, the
13                                                                                                                      implemantation process of
                                                                                                                        WORLDOX is made so easy for
                                                                                                                        it's user that it won't be no
                                                                                                                        problem for our staff to learn.
                                                                                  1             0             0         (proof from the case studies)
     The application ensures that output of a batch process is
     checked against control records (e.g.: batch totals, record/block
14   counts check sum, hash totals, sequence checks, etc). Provide
     details.
                                                                                   0            0              0
     Section Three - Functional Requirements (FUR)                             1 - Low     2 - Medium      3 - High               Comments

                                                                            Barely Meets   Partially       Meets
                                                                               Criteria  Meets Criteria Criteria Well

     Proven ability to provide (at minimum) the required system                                                         Schench, Price, Smith,&King,
     solution (e.g. expert system), as evidenced by at least one client                                                 LLP "SPSK", a 59-attorney firm
     reference where the vendor has used the proposed solution to                                                       in Morristown, New Jersey, with
     provide similar functionality for a similar functional department in                                               110 users. The firm implemented
15   a similar organization. Details provided should include the                                                        WORLDOX 2002 in February,
     number of users per client implementation, and degree of                                                           2003. The reasons for them to
     sophistication and complexity. Provide a point of contact at the                                                   choose WORLDOX 2002 were
     executive level for this client reference.                                   0             0             3         that 1) no SQL 2)favorable cost
                                                                                                                        and 3) ease of use and
     Proven ability, as evidenced by at least one client reference, to                                               Price, Smith & King, LLP
     integrate with an ERP system such as SAP.                                                                       (“SPSK”) is a 59-attorney firm.
                                                                                                                     Found it a huge advantage to
                                                                                                                     have all its divison able to
16
                                                                                                                     access documents on the
                                                                                                                     internet. They linked WorldOX
                                                                                                                     with ERP
                                                                               0             0             3
     Training program is customized for PetPro users.                                                                CANADA
                                                                                                                     Evron Computer Systems Corp.
                                                                                                                     5 Denison Street
                                                                                                                     Markham, Ontario, Canada L3R
17                                                                                                                   1B5
                                                                                                                     Tel: 905-477-0444 ext 205 Fax:
                                                                                                                     905-477-2814
                                                                               0             0             3         Contact: Bruce Thomson
     Software has the ability, inherent in the product to monitor
18   equipment performance and potential failure before it occurs.
                                                                               0             0             0
     Output formats - Software has the ability to allow reports to be                                                WORLDOX supports all these
     saved from the workstation in a variety of print-ready formats,                                                 file formats.
19   such as PDF, Excel (spreadsheet), Word (document), HTML
     and plain text.
                                                                                0            0              3
     Section Four - Security Requirements (SR)                              1 - Low     2 - Medium      3 - High                Comments

                                                                         Barely Meets   Partially       Meets
                                                                            Criteria  Meets Criteria Criteria Well
     The application has access control mechanisms, which enforce                                                    Security is another one of the
     access control, based on user identity and is granted based                                                     great features of WORLDOX. It
     upon predefined authorizations.                                                                                 not only allows you using the
                                                                                                                     default security built into many
                                                                                                                     applications like Microsoft Word
                                                                                                                     or setting a password, but also
                                                                                                                     allows you to decide who can
20                                                                                                                   see if the document exists, who
                                                                                                                     can read, who can write, who
                                                                                                                     can re-profile the document, who
                                                                                                                     can delete the document and
                                                                                                                     who can alter the security
                                                                                                                     settings on a document.
                                                                                0            0              3
     Section Five: Vendor Capability Requirements (VR)                      1 - Low     2 - Medium      3 - High                Comments


                                                                         Barely Meets   Partially       Meets
                                                                            Criteria  Meets Criteria Criteria Well

     Number of SAP clients where Vendor's software has been
     implemented to date. Provide a summary of client, project
     description, project team size, and project duration information.
21   Vendors are asked to provide at least two reference site
     installations. Contacts should be at the executive management
     level.                                                                    0             0             0
     Level of experience in Vendor to provide any necessary                                                          WORLDOX professional firms
     consulting and implementation assitance.                                                                        can analyze your current
                                                                                                                     document management
                                                                                                                     requirements and prescribe a
                                                                                                                     complete WORLDOX
22                                                                                                                   implementation. A WORLDOX
                                                                                                                     partner can answer your
                                                                                                                     questions, install and configure
                                                                                                                     our software, provide training,
                                                                                                                     and be there when you need
                                                                               0             0             3         help.
     Does the vendor allow customer access to technical design                     So far as we learn from
     documentation on the software, if required for integration with               WORLDOX functions, this
     other solutions?                                                              software does not support
23                                                                                 technical design documentation
                                                                                   on the software by users
                                                                       1   0   0
     How long has the vendor company been in business in its                       1988 to present. Since 1988,
     current entity?                                                               World Software Corporation has
                                                                                   set the standard in the evolving
                                                                                   field of document management,
                                                                                   delivering the most reliable, full-
                                                                                   featured, cost-effective, and
                                                                                   easy-to-use systems available.
24                                                                                 Today, World Software
                                                                                   continues to demonstrate these
                                                                                   same essential values, even as
                                                                                   document management expands
                                                                                   to take advantage of Windows
                                                                                   XP and the Internet.
                                                                       0   0   3
                                                 petPRO Technology Evaluation Template
                                                                    Software 1
ID   Phase 3: Financial Requirements (FIR)

25   Licensed software costs (including optional purchases) Rates
     per 100 users?
                                                                       $8,650
26   Training costs (including optional purchases)

27   Estimated number of days required to implement the software

28   Five (5) years of maintenance and support services

29   Can software be used beyond intended functional area group?
     (Leverage software throughout petPRO)




                                                                        yes
valuation Template
re 1
                                    Comments




       http://www.worldox.com/product/webpricing.html




       Any FAG can access documents that they need anywhere, anytime.
       Access is controlled by user identification.     key staff members
       having the capability to view any document, regardless of source
       application (e.g. spreadsheets, graphic files, word processing
       documents, database tables, etc.)
                                        petPRO Technology Evaluation Template
                                                     Software 2
ID Phase 1: Core Requirements (CR)                                                          Meets? Y/N                  Comments


    Is a copy of the software and relevant documentation readily available for evaluation                There is a downloadable demo of this
    purposes to valide specific functions, features, performance and capabiltiies of the                 software that allows one to see how the
1   proposed software?                                                                                   program would run, if the purchase is
                                                                                               No        made
    The application must integrate and support SAP/ERP, PetPro’s databases, and real-                    Both SAP and OnBase are highly
    time systems                                                                                         adaptable and guarantee succesful
2                                                                                                        integration because they are actually
                                                                                               Yes       softawre partners
    Is the software scaleable for a large number of users? (25 users, 200 users, 500                     OnBase was designed knowing that
    users, 1000+ users)                                                                                  companies that growing very quickly and
3                                                                                                        are having difficulty handling their
                                                                                                         workload would be eager to use the
                                                                                               Yes       product
    The application must have a GUI front-end interface which operates with the                          Hyland has become a certified solution
    following client operating systems/environments:                                                     provider with Microsoft supporting many
               Windows NT 4 Workstation                                                                  of its applications, platforms, and
4               Windows 2000 Professional or greater                                                     standards
               Windows XP
                Windows ME                                                                     Yes
    Software must be able to operate with the following client desktop configuration as a                Refer to Modifications
    minimum:
5              -      Intel Pentium II 400MHZ MMX CPU W/128K Cache;
               -      128 MB;
               -      2GB Hard disk 200 MB available disk space (minimum).
    Software must provide security features to control user access and access to data.                   Onbase acknowledge the importants of
6                                                                                                        security and the software does provide
                                                                                               Yes       effiecient security features.
                                           petPRO Technology Evaluation Template
                                                                  Software 2
ID   Phase 2: Rating Requirements (RR)

     Section One – User Interface Requirements (UIR)                        1 - Low     2 - Medium      3 - High                Comments

                                                                         Barely Meets   Partially       Meets
                                                                            Criteria  Meets Criteria Criteria Well

     Application should be configurable based on end-user                                                            Onbase is used in many different
7    requirements.                                                                                                   fields and is thus very flexible in
                                                                               0             0             3
                                                                                                                     the manner it is used
     The application must be intuitive and easy to use for all                                                       Integrates easily with the ERP
     categories of end-users (i.e. senior managers, functional                                                       and can also be accessed
     managers and operational staff).                                                                                through outlook and it also has
8                                                                                                                    modules developed uniquely for
                                                                                                                     management and different
                                                                               0             0             3         departments
     Error and reject messages provide/suggest a course of action to                                                 Onbase makes sure that errors
9    be taken by the user.                                                     0             0             3         are detected and user is notified.
     The application provides navigation that has a common look                                                      The demo provided a view for
     and feel throughout the application module(s) / component(s),                                                   the look and feel of the program
10   i.e. consistent application of buttons, navigation tools and                                                    and the information and tool bars
     messages.                                                                 0             0             3         were provided consistant manner
     The application provides the ability for user-defined preferences                                               Onbase makes it easy to
11   such as display environment, common defaults and other                                                          navigate by providing customized
     usability features.                                                       0             0             3         preference for users.
     The application provides on line help features:                                                                 Onbase has many On-line help
        Navigational aids                                                                                           features but the bulk of help
                                                                                                                     features is the 24/7 hotline
        Hints and tips
12
        Tutorial
        Context sensitive
        Hyperlinks to related topics                                          0             2             0
     Section Two – Technology Requirements (TR)                                1 - Low     2 - Medium      3 - High                Comments

                                                                            Barely Meets   Partially       Meets
                                                                               Criteria  Meets Criteria Criteria Well

     Our internal petPRO consulting staff has experience in                                                             Our company has implemented
13   implementing similar kinds of systems.                                                                             ERP but this software would
                                                                                  0             2             0         involve integration with SAP and
     The application ensures that output of a batch process is                                                          that mayModification ur
                                                                                                                        Refer to be difficult for
     checked against control records (e.g.: batch totals, record/block
14   counts check sum, hash totals, sequence checks, etc). Provide
     details.
                                                                                   0            0              0
     Section Three - Functional Requirements (FUR)                             1 - Low     2 - Medium      3 - High                Comments

                                                                            Barely Meets   Partially       Meets
                                                                               Criteria  Meets Criteria Criteria Well

     Proven ability to provide (at minimum) the required system                                                         Refer to Modification
     solution (e.g. expert system), as evidenced by at least one client
     reference where the vendor has used the proposed solution to
     provide similar functionality for a similar functional department in
15   a similar organization. Details provided should include the
     number of users per client implementation, and degree of
     sophistication and complexity. Provide a point of contact at the
     executive level for this client reference.                                   0             0             0
     Proven ability, as evidenced by at least one client reference, to                                                  Republic Mortgage Lld was very
     integrate with an ERP system such as SAP.                                                                          satisfied that onbase has
16                                                                                                                      enhance mortgage loan
                                                                                                                        processing
                                                                                  0             0             3
     Training program is customized for PetPro users.                                                               It offeres courses that help set
                                                                                                                    up maintain and learn to use
                                                                                                                    OnBase. These courses are
                                                                                                                    contiunally updated but are nto
                                                                                                                    designed specifically fro
                                                                                                                    petPRO.OnBase also has a
17
                                                                                                                    yearly conference where clients
                                                                                                                    and reps can meet and
                                                                                                                    exchange information. During
                                                                                                                    the seminar clients can attend 14
                                                                                                                    hour training sessions
                                                                              0             2             0
     Software has the ability, inherent in the product to monitor                                                   The software itself does not
     equipment performance and potential failure before it occurs.                                                  come with any such device,
                                                                                                                    petPRO would have to purchase
18                                                                                                                  another product called Back stop
                                                                                                                    from the vendor
                                                                              1             0             0
     Output formats - Software has the ability to allow reports to be                                               This program is highly adaptable
     saved from the workstation in a variety of print-ready formats,                                                and can thus produce just about
19   such as PDF, Excel (spreadsheet), Word (document), HTML                                                        kind of print format
     and plain text.
                                                                               0            0              3
     Section Four - Security Requirements (SR)                             1 - Low     2 - Medium      3 - High                Comments

                                                                        Barely Meets   Partially       Meets
                                                                           Criteria  Meets Criteria Criteria Well

     The application has access control mechanisms, which enforce                                                   In order to gain access to the
20   access control, based on user identity and is granted based                                                    software the user must enter a
     upon predefined authorizations.                                                                                name and password
                                                                               0            0              3
     Section Five: Vendor Capability Requirements (VR)                     1 - Low     2 - Medium      3 - High                Comments


                                                                        Barely Meets   Partially       Meets
                                                                           Criteria  Meets Criteria Criteria Well
     Number of SAP clients where Vendor's software has been                          refer to Modification
     implemented to date. Provide a summary of client, project
     description, project team size, and project duration information.
21   Vendors are asked to provide at least two reference site
     installations. Contacts should be at the executive management
     level.                                                              0   0   0
     Level of experience in Vendor to provide any necessary                          Our company has trained staff
     consulting and implementation assitance.                                        who are on stand-by to provide
22                                                                                   any kind of assistance at anytime
                                                                         0   0   3   during the day
     Does the vendor allow customer access to technical design                       Our company cannot configure
23   documentation on the software, if required for integration with                 the programming of the software
     other solutions?                                                    1   0   0   to individual needs.
     How long has the vendor company been in business in its                         Hyland Software has been in
24   current entity?                                                                 business since 1991
                                                                         0   0   3
                                     petPRO Technology Evaluation Template
                                                          Software 2
ID   Phase 3: Financial Requirements (FIR)                                                               Comments


25   Licensed software costs (including optional purchases) Rates                    Refer to modification
     per 100 users?

26   Training costs (including optional purchases)                  $2500/person     Training duration is 5 days at Hyland education
                                                                                     center
27   Estimated number of days required to implement the software    4 to 5 months    Includes training for all employees and managers.

28   Five (5) years of maintenance and support services             200 annual for   Support system is available 24 hours a day, 365
                                                                    maintenance,     days a year
                                                                      support is
                                                                      unlimitied

29   Can software be used beyond intended functional area group?          Y          All Fags will benefit from DMS simply by reducing
     (Leverage software throughout petPRO)                                           masses of paper work and increase accessibility
Data Sheet for PetPro Technology Evaluation Template

SW    Reqrmnts   Reqrmnts Reqrmnts       Meets             Value                                  Comments
         ID        Type     Sub-        Condition
 1        1         cr                    yes                                 You can download an audio/video demonstration

                                                                         automatically converts most document formats, to HTML
                                                                          eliminating the possibility of document synchronization
                                                                         problems. As long as access is granted i.e key code.
                                                                         Worlox Web can integrate with ERP. Users can access
 1        2           cr                   yes                                         documents anywhere, anytime
                                                                           As long as each office uses WORLDOX, adding new
                                                                         offices simply entails adding a WORLDOX/Web proxy at
                                                                         each site. A single primary server can host any number of
                                                                                               additional sites.
 1        3           cr                   yes



                                                                         Product comes with std. interface and HTML will support
                                                                         other desired interfaces. Aslo WroldOX web also comes
                                                                            with a server concole program, which alows you to
                                                                                         personalize your interface
 1        4           cr                   yes

                                                                               If you have large data sets, then it would be
                                                                          recommended that you increase the indexer's technical
 1        5           cr                   yes                                                specifications.


                                                                          Site administrators can block documents by fields i.e
                                                                         control what doc's users can access + The proxies (site
                                                                           link to main server) are located behind the corporate
 1        6           cr                   yes                                                     firewall,

                                                                          • GUI Layout may be locked down to a Firm standard or
 1        7           rr         uir                         3                          set on a user by user basis




                                                                               WORLDOX provides easy to use interface(see
                                                                           powerpoint example), for example :          • Drag and
                                                                               Drop column headers at the individual user level
                                                                          • Build and Save custom column headers displaying the
                                                                                         data that you want displayed
                                                                             • Quick sort column buttons allows users to sort file
 1        8           rr         uir                         3                    listings in ascending or descending order




                                                                           WORLDOX itself doesn't really provide suggestion for
                                                                           error and reject messages, however, it's possible to
                                                                          download trouble shooting guide from their website and
 1        9           rr         uir                         2                     also there is 1-800 help line available


 1        10          rr         uir                         3                             see powerpoint example


                                                                          • Preferences and layout can be saved on a user by user
                                                                          basis • User built speed buttons allows quick one-click
                                                                          access to commonly used files               • It also provides
 1        11          rr         uir                         3                               user based history lists
                                                                           1.WORLDOX provides on line "product support" where
                                                                             you can find tutorial powerpoint, hyperlinks to related
                                                                           topics. 2.About the context sensitive: for example, when
 1        12          rr         uir                         2           the user goes to save, WORLDOX pops up, automatically

                                                                         petPRO consulting staff does not really has experience in
                                                                           implementing similar kinds of systems. However, the
                                                                         implemantation process of WORLDOX is made so easy
                                                                            for it's user that it won't be no problem for our staff to
 1        13          rr         tr                          1                         learn. (proof from the case studies)
                                                                         Documents can be filtered by FAG , Single user etc. This
 1        14          rr         tr                          3                      is controlled by the Main server

                                                                         Schench, Price, Smith,&King, LLP "SPSK", a 59-attorney
                                                                          firm in Morristown, New Jersey, with 110 users. The firm
                                                                           implemented WORLDOX 2002 in February, 2003. The
                                                                          reasons for them to choose WORLDOX 2002 were that
                                                                             1) no SQL 2)favorable cost and 3) ease of use and
                                                                          administration The whole conversion took only two days
                                                                         during the weekend and was totally 'seamless'. The users
                                                                         really appreciate WORLDOX, the profiles are much more
                                                                            organized and users can still access their documents
                                                                                       even if the network goes down, etc.
 1        15          rr         fur                         3                  http://www.worldox.com/atwork/cs_schenck.pdf

                                                                                        Price, Smith & King, LLP
                                                                             (“SPSK”) is a 59-attorney firm. Found it a huge
                                                                             advantage to have all its divison able to access
 1        16          rr         fur                         3           documents on the internet. They linked WorldOX with ERP
                                                                                                CANADA
                                                                                    Evron Computer Systems Corp.
                                                                                             5 Denison Street
                                                                                   Markham, Ontario, Canada L3R 1B5
                                                                             Tel: 905-477-0444 ext 205 Fax: 905-477-2814
                                                                                        Contact: Bruce Thomson
 1        17          rr         fur                         3                        E-mail: bthomas@evron.com

                                                                              1. For individual mistakes: WORLDOX provides an
                                                                          Undelete feature that allows users to retrieve documents
                                                                          that were deleted (accidentally or otherwise) and need to
                                                                             be retrieved. In typical Windows environments without
                                                                              WORLDOX, a Network Administrator would have to
                                                                         resort to last night's tape backup to retrieve the document
                                                                         (which would not have any of the changes you made to the
                                                                           document since the last tape backup. With WORLDOX,
                                                                         the document can be undeleted quickly, and with very little
                                                                            effort. 2. For network crash: WORLDOX provides Data
                                                                           Mirror Mode (Echo or Shadowing of Documents) which
                                                                           has the following functions: a)Echoes a copy of recently
                                                                          worked on documents to the users local drive for access
                                                                           and use in case of a network crash (Default is 7 day life
                                                                           span for locally mirrored documents) b). Allows users to
                                                                           create and edit documents while the network is down c).
                                                                            Synchronizes locally mirrored documents with network
 1        18          rr         fur                         3                         once network is back up and running
 1        19          rr         fur                         3                      WORLDOX supports all these file formats.
                                                                                 Security is another one of the great features of
                                                                               WORLDOX. It not only allows you using the default
                                                                           security built into many applications like Microsoft Word
                                                                          or setting a password, but also allows you to decide who
                                                                            can see if the document exists, who can read, who can
                                                                            write, who can re-profile the document, who can delete
                                                                         the document and who can alter the security settings on a
 1        20          rr        sr                           3                                      document.
                                                                          Schenck Price, Smith & King. 59 law attorneys. Took 4
 1        21          rr        vr                           2                                     months .
                                                                          WORLDOX professional firms can analyze your current
                                                                           document management requirements and prescribe a
                                                                           complete WORLDOX implementation. A WORLDOX
                                                                          partner can answer your questions, install and configure
                                                                           our software, provide training, and be there when you
 1        22          rr        vr                           3                                    need help.
                                                                             So far as we learn from WORLDOX functions, this
                                                                                software does not support technical design
 1        23          rr        vr                           1                    documentation on the software by users



                                                                               1988 to present. Since 1988, World Software
                                                                          Corporation has set the standard in the evolving field of
                                                                          document management, delivering the most reliable, full-
                                                                             featured, cost-effective, and easy-to-use systems
                                                                               available. Today, World Software continues to
                                                                            demonstrate these same essential values, even as
                                                                           document management expands to take advantage of
 1        24          rr        vr                           3                          Windows XP and the Internet.
 1        25         fir                                    8650              http://www.worldox.com/product/webpricing.html
                                                        Quotes are
                                                           done
                                                       seperatly.
                                                                124
                                                        Prospect St.
                                                        Ridgewood,
                                                        New Jersey
                                                           07450

                                                       Tel: (201) 444-
                                                           3228
                                                       sales@worldd
                                                           ox.com
 1        26         fir                                                                                0

                                                                          Pre-instalatin of WorldOX is what takes time, the actual
 1        27         fir                                5-7 months        conversion to WorldOX can occur in as little as 3-4 days
                                                        750 annual
                                                         (includes
                                                          support
 1        28         fir                                download)        Also can download WORLDOX 2002 SR-3 (version 9.90),
                                                                              Any FAG can access documents that they need
                                                                              anywhere, anytime. Access is controlled by user
                                                                              identification.    key staff members having the
                                                                           capability to view any document, regardless of source
                                                                            application (e.g. spreadsheets, graphic files, word
 1        29         fir                                    yes                processing documents, database tables, etc.)
                                                                            There is a downloadable demo of this software that
                                                                            allows one to see how the program would run, if the
 2        1          cr                    No                                               purchase is made

                                                                             Both SAP and OnBase are highly adaptable and
                                                                         guarantee succesful integration because they are actually
 2        2           cr                   Yes                                              softawre partners

                                                                           OnBase was designed knowing that companies that
                                                                           growing very quickly and are having difficulty handling
 2        3           cr                   Yes                               their workload would be eager to use the product
                                                                           Hyland has become a certified solution provider with
                                                                          Microsoft supporting many of its applications, platforms,
 2        4           cr                   Yes                                                 and standards

                                                                           All the data collected by OnBase is stored in a server
                                                                             which is run by either petPRO or Hyland within the
                                                                            depending on the needs of the end user. OnBase is
                                                                            designed to give access to any employee within the
                                                                           organisation access to the program. Scanners will be
                                                                           required in order for employess to submitdata into the
 2        5           cr                   Yes                                                      system

                                                                          Onbase acknowledge the importants of security and the
 2        6           cr                   Yes                              software does provide effiecient security features.
                                                                          Onbase is used in many different fields and is thus very
 2        7           rr         uir                         3                       flexible in the manner it is used

                                                                         Integrates easily with the ERP and can also be accessed
                                                                             through outlook and it also has modules developed
 2        8           rr         uir                         3               uniquely for management and different departments
                                                                         Onbase makes sure that errors are detected and user is
 2        9           rr         uir                         3                                   notified.
                                                                           The demo provided a view for the look and feel of the
                                                                         program and the information and tool bars were provided
 2        10          rr         uir                         3                              consistant manner
                                                                              Onbase makes it easy to navigate by providing
 2        11          rr         uir                         3                       customized preference for users.
                                                                           Onbase has many On-line help features but the bulk of
 2        12          rr         uir                         2                        help features is the 24/7 hotline
                                                                           Our company has implemented ERP but this software
                                                                            would involve integration with SAP and that may be
 2        13          rr         tr                          2                           difficult for ur internal staff

                                                                         Users can edit various print ready formats add footnotes,
                                                                           sticky notes oreven highligth certain sections of the
 2        14          rr         tr                          3                  document anf the original is always saved
                                                                             Their daily shipments of gone 15000 to 30000 tires
                                                                           everyday in the last two years alone. The departments
                                                                          found it hard to keep up with the demand and they were
                                                                           having problems collecting the cash for all their orders.
                                                                            OnBase implementation reduced paper bulk and the
                                                                            amount of human resources needed to keep track of
                                                                            clients and also increased the effiency at which client
                                                                            payments were collected. Heafner formerly staffed 4
                                                                             people to manage 7000 written invoices . Now they
                                                                           employee 3 people that process over 15 000. Heafner
 2        15          rr         fur                         3               got full ROI within one year of implementing Onbase.
                                                                           Republic Mortgage Lld was very satisfied that onbase
 2        16          rr         fur                         3                      has enhance mortgage loan processing

                                                                           It offeres courses that help set up maintain and learn to
                                                                          use OnBase. These courses are contiunally updated but
                                                                           are nto designed specifically fro petPRO.OnBase also
                                                                         has a yearly conference where clients and reps can meet
                                                                         and exchange information. During the seminar clients can
 2        17          rr         fur                         2                          attend 14 hour training sessions
                                                                          The software itself does not come with any such device,
                                                                          petPRO would have to purchase another product called
 2        18          rr         fur                         1                             Back stop from the vendor
                                                                           This program is highly adaptable and can thus produce
 2        19          rr         fur                         3                           just about kind of print format
                                                                         In order to gain access to the software the user must enter
 2        20          rr        sr                           3                               a name and password

                                                                          Onbase has been selected by thousands of commercial
                                                                          organizations and government agencies and each one
 2        21          rr        vr                           3           are satisfied with the results saving them time and money.

                                                                           Our company has trained staff who are on stand-by to
 2        22          rr        vr                           3            provide any kind of assistance at anytime during the day
                                                                          Our company cannot configure the programming of the
 2        23          rr        vr                           1                          software to individual needs.
 2        24          rr        vr                           3               Hyland Software has been in business since 1991
                                                                              It is important to know much it cost for using the
 2        25         fir                                    4100                            copyrighted software.
 2        26         fir                               $2500/person        Training duration is 5 days at Hyland education center
 2        27         fir                               4 to 5 months         Includes training for all employees and managers.
                                                       200 annual for
                                                       maintenance,
                                                         support is       Support system is available 24 hours a day, 365 days a
 2        28         fir                                 unlimitied                                  year
                                                                            All Fags will benefit from DMS simply by reducing
 2        29         fir                                     Y               masses of paper work and increase accessibility

				
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