STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY DEPARTMENT OF by nyut545e2

VIEWS: 6 PAGES: 2

									                                                              1.



                                                               2.                                                                                                                                                                                COME
                                                                                                                                                                                                                                            REVERSE SIGN
                                     AFTER        AFTERNOON    ANSWER      APPOINTMENT            ASK     BATHROOM BEST/BETTER               BOOK           BOSS         BREAK         BUSY       CHANGE        CHECK          COFFEE            GO        COMPUTER          CONFUSE
                                                                                                                                                       1.     2.




                                                                                            DIFFERENT/                         1. DOLLARS
                                   CONTINUE         COPY            DAY         DIFFICULT       BUT       DRIVE/CAR            2. CENTS     EAT/FOOD   EXPERIENCE        FINISH        FAST         FOR         FORGET         FRIEND            FROM      FRUSTRATE FUTURE/WILL
                                                                                                                                                                    1.      2.                                                                                  1.
                                                                                                                                                                                                                                                                            1.
                                                                                                                                                                                                                                                           2.

                                                                                                                                                                                                                                                                                 2.
                                                                                                           HE/SHE/IT                                                                             IMPROVE                         IN
                                                                                                          Plural = Flat Hand                                             1. HOUR                 REVERSE SIGN              REVERSE SIGN                 1. KNOW
                                      GIVE          GOOD           GROUP        HAPPEN           HAVE      Self = “A” Hand       HELP        HERE           HOME         2. MINUTE     HOW       DIGRESS        INFORM          OUT         INTERPRETER 2. DON’T KNOW            LEARN
                                                                                            1.                                                                                                                                              1.
                                                                                                                                                                                                                                                   2.
                                                                           1.


                                                                           2.

                                                  LETTER/MAIL                                    2.

                                      LIKE          STAMP     LOOK/WATCH        MACHINE          MAKE     MANY/MUCH             MEETING      MONEY          MONTH    MORNING           MORE        NEVER         NEW           NIGHT             NO                  NOT          NOW
            STATE OF CALIFORNIA                                                                                                                                                                                           1.


                                                                                                                                                                                                                          2.
              HEALTH AND HUMAN

                                     OPEN
                SERVICES AGENCY
                                   REVERSE SIGN                                                                                                                                                                                ROOM            SAME/
                                     CLOSE          PAPER           PAST          PAY            PENCIL      PEOPLE             PLEASE      PROBLEM         READ         READY       REMEMBER RESPONSIBLE RIGHT/CORRECT                      TOO/ALSO                SEND        SHOW
                  DEPARTMENT OF
                                                                                                                                                                                                                           USE AN “O” FOR
                                                                                                                                                                                                                               OFFICE
PUB 179 (03/08)
                 SOCIAL SERVICES




                                                              1.



                                                               2.                                                                                                                                                                                COME
                                                                                                                                                                                                                                            REVERSE SIGN
                                     AFTER        AFTERNOON    ANSWER      APPOINTMENT            ASK     BATHROOM BEST/BETTER               BOOK           BOSS         BREAK         BUSY       CHANGE        CHECK          COFFEE            GO        COMPUTER          CONFUSE
                                                                                                                                                       1.     2.




                                                                                            DIFFERENT/                         1. DOLLARS
                                   CONTINUE         COPY            DAY         DIFFICULT       BUT       DRIVE/CAR            2. CENTS     EAT/FOOD   EXPERIENCE        FINISH        FAST         FOR         FORGET         FRIEND            FROM      FRUSTRATE FUTURE/WILL
                                                                                                                                                                    1.      2.                                                                                  1.
                                                                                                                                                                                                                                                                            1.
                                                                                                                                                                                                                                                           2.
                                                                                                                                                                                                                                                                                 2.
                                                                                                           HE/SHE/IT                                                                             IMPROVE                         IN
                                                                                                          Plural = Flat Hand                                             1. HOUR                 REVERSE SIGN              REVERSE SIGN                 1. KNOW
                                      GIVE          GOOD           GROUP        HAPPEN           HAVE      Self = “A” Hand       HELP        HERE           HOME         2. MINUTE     HOW       DIGRESS        INFORM          OUT         INTERPRETER 2. DON’T KNOW            LEARN
                                                                                            1.                                                                                                                                              1.
                                                                                                                                                                                                                                                   2.
                                                                           1.


                                                                           2.

                                                  LETTER/MAIL                                    2.

                                      LIKE          STAMP     LOOK/WATCH        MACHINE          MAKE     MANY/MUCH             MEETING      MONEY          MONTH    MORNING           MORE        NEVER         NEW           NIGHT             NO                  NOT          NOW
            STATE OF CALIFORNIA
                                                                                                                                                                                                                          1.
             HEALTH AND HUMAN
                                                                                                                                                                                                                          2.
               SERVICES AGENCY
                                     OPEN
                                                                                                                                                                                                                               ROOM            SAME/
                 DEPARTMENT OF
                                   REVERSE SIGN
                                     CLOSE          PAPER           PAST          PAY            PENCIL      PEOPLE             PLEASE      PROBLEM         READ         READY       REMEMBER RESPONSIBLE RIGHT/CORRECT    USE AN “O” FOR    TOO/ALSO                SEND        SHOW
                SOCIAL SERVICES
PUB 179 (03/08)                                                                                                                                                                                                                OFFICE
                                                                                                                                                                               COMMUNICATION GUIDELINES
                                                                                                                                                   When communicating with a deaf or hard of hearing person:
                                                                                                                                                   • Get the deaf or hard of hearing person’s attention first
                                                                                                                                     SUPERVISE/
                                                                                                                                                     (tap gently on the shoulder or wave your hand).
   SICK         SKILL              SLOW          SORRY      START/BEGIN                STOP              STUCK          SUBJECT     TAKE CARE OF • Establish eye contact with the deaf or hard of hearing person.
                                                                                                                                                   • Sign the manual alphabet to fingerspell names and other key words
                                                                                                                                                     for which there are no signs listed in this brochure.
                                                                                                                                                   • Use natural facial expressions, gestures, and pantomime
                                                                 THEY                                  THIS/THAT/                    TOMORROW
                                                                                                                                                     (e.g., negative words accompanied by shaking of the head).
                                                            PLURAL = FLAT HAND    POINT = THINK          STAY                         REVERSE SIGN
 SUPPORT      TELEPHONE            TELL         THANK YOU                         “R” = REASON                           TIME        YESTERDAY
                                                                                                                                                   • Speak directly to the deaf or hard of hearing person at a
                                                             SELF = “A” HAND                          POINT AT OBJECT                                moderate pace while signing.
                                                                                                                                                   • Make sure your mouth can be seen.
                                                                                                                                                   • Rephrase the sentence if you are not understood.

                                                                                      WANT
                                                                                                                                                   • When all else fails, write it down or draw a picture.
   TRUE                                                                           THROW IT AWAY FOR
REALLY/REAL      TRY            UNDERSTAND      VACATION          WAIT            DON’T WANT              WEEK           WHAT           WHERE
                                                                                                                                                   • Most importantly, remember that patience is a language we can all

                                                                                                                                   A       B       C       D       E       F       G   H       I           J    K   L    M
                                                                                                                                                     understand.
                        1. 2.


                                                                                                           MANUAL
                                                                                                                                                                                                                                              California Deparment

                                                                                                          ALPHABET
                                                                                                                                                                                                                                                of Social Services
                1. 2.                                            WITH
                                                                                                                                   N       O       P       Q       R       S       T   U       V       W       X    Y    Z
                                                                                                                                                                                                                                               Office of Deaf Access
                                                              REVERSE SIGN
   WHEN       WHICH/OR             WHO            WHY         WITHOUT            WONDERFUL                                                                                                                                                       DEAF ACCESS
                                                                                    YOU
                                                                                                                                                                                                                                                    PROGRAM
                                 “Y” TO CHIN
                                                                                   POINT at PERSON                                                                                                                                           744 P Street, MS 11-91
                                                                                 1.

                                                                                                           MANUAL
                                                                                                                            NUMBER          1      2       3       4       5       6   7       8       9       10   11   12
                                                                                                                                                                                                                                             Sacramento, CA 95814
                                                                                      2.

                                                                                                          NUMBERS
                                                                                                                                                                                                                                              (916) 653-8320 (Voice)
                                 WRONG/                                               YOUR                                                                                                                                                    (916) 653-7651 (TTY)
                                                  YEAR            YES
                                                                                  POINT AT PERSON
 JOB/WORK       WRITE            MISTAKE                                         WITH PALM OF HAND                                                                                                                            www.dss.cahwnet.gov/cdssweb/PG145.htm



                                                                                                                                                                               COMMUNICATION GUIDELINES
                                                                                                                                                      When communicating with a deaf or hard of hearing person:
                                                                                                                                                      • Get the deaf or hard of hearing person’s attention first
                                                                                                                                        SUPERVISE/
                                                                                                                                                        (tap gently on the shoulder or wave your hand).
    SICK        SKILL              SLOW           SORRY      START/BEGIN                   STOP           STUCK         SUBJECT        TAKE CARE OF • Establish eye contact with the deaf or hard of hearing person.
                                                                                                                                                      • Sign the manual alphabet to fingerspell names and other key words
                                                                                                                                                        for which there are no signs listed in this brochure.
                                                                                                                                                      • Use natural facial expressions, gestures, and pantomime
                                                                  THEY                                 THIS/THAT/                       TOMORROW
                                                                                   POINT = THINK
                                                                                                                                                        (e.g., negative words accompanied by shaking of the head).
                                                            PLURAL = FLAT HAND                           STAY                            REVERSE SIGN
  SUPPORT     TELEPHONE             TELL        THANK YOU    SELF = “A” HAND       “R” = REASON       POINT AT OBJECT     TIME          YESTERDAY
                                                                                                                                                      • Speak directly to the deaf or hard of hearing person at a
                                                                                                                                                        moderate pace while signing.
                                                                                                                                                      • Make sure your mouth can be seen.
                                                                                                                                                      • Rephrase the sentence if you are not understood.
                                                                                       WANT
   TRUE
                                                                                                                                                      • When all else fails, write it down or draw a picture.
                                                                                  THROW IT AWAY FOR
REALLY/REAL       TRY           UNDERSTAND       VACATION         WAIT            DON’T WANT              WEEK           WHAT              WHERE
                                                                                                                                                      • Most importantly, remember that patience is a language we can all

                                                                                                                                           B           C               E       F   G                       J    K    L
                                                                                                                                                        understand.
                        1. 2.                                                                                                      A                           D                           H       I                      M

                                                                                                            MANUAL
                                                                                                                                                                                                                                              California Deparment

                                                                                                           ALPHABET
                                                                                                                                                                                                                                                of Social Services
                1. 2.                                             WITH
                                                                                                                                   N        O                                                                        Y    Z
                                                                                                                                                                                                                                               Office of Deaf Access
                                                                                                                                                               Q       R   S       T       U                    X
                                                              REVERSE SIGN
   WHEN        WHICH/OR             WHO            WHY         WITHOUT            WONDERFUL                                                            P                                       V       W
                                                                                                                                                                                                                                                 DEAF ACCESS
                                                                                     YOU
                                                                                                                                                                                                                                                    PROGRAM
                                  “Y” TO CHIN
                                                                                   POINT at PERSON                                                                                                                                           744 P Street, MS 11-91
                                                                                 1.


                                                                                                            MANUAL
                                                                                                                                                                                                                                             Sacramento, CA 95814
                                                                                       2.                                       NUMBER         1   2       3       4       5       6   7       8       9       10   11   12                   (916) 653-8320 (Voice)
                                                                                       YOUR
                                  WRONG/                                                                   NUMBERS
                                                                                                                                                                                                                                              (916) 653-7651 (TTY)
                                                  YEAR             YES
                                                                                  POINT AT PERSON
 JOB/WORK       WRITE             MISTAKE                                        WITH PALM OF HAND                                                                                                                            www.dss.cahwnet.gov/cdssweb/PG145.htm

								
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