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Krista Karlsson managed multiple facilities and Tenant Improvement projects, ensured that cost, schedule, quality, and customer satisfaction objectives were met by overseeing all phases of project management— including design, construction, occupancy, quality control, staffing, and budget management. She created innovative workplace solutions by applying knowledge, technology, creativity, and processes customized to meet the highest level of customer service and value—enabling her clients to focus on their core business.
Krista Karlsson 425.894.5591 email@example.com Commercial Real Estate / Facilities Project Manager Managed multiple facilities and Tenant Improvement projects, ensured that cost, schedule, quality, and customer satisfaction objectives were met by overseeing all phases of project management— including design, construction, occupancy, quality control, staffing, and budget management. Created innovative workplace solutions by applying knowledge, technology, creativity, and processes customized to meet the highest level of customer service and value—enabling my clients to focus on their core business. Results oriented professional, with the ability to successfully and enthusiastically meet new challenges, in a dynamic setting, with little oversight, across a broad width of professional fields. Solving complex problems and helping company/clients make informed decisions. Expertise: Lease / Contract Negotiation Architectural Drawing Microsoft Office Intermediate Purchasing Vendor Relations Budgeting / Cost Analysis Sales / Marketing Construction Practices Public Speaking / Presentation Asset Management Strategic Planning Relocation / Move Coordination Volunteer & Member—Sno-Valley Tilth Carnation, WA 2010-present Supporting Family and Community—by supporting organic and sustainable food production practices. Bringing together individuals working to support and promote biologically sound and socially equitable agriculture and connect them with consumers. Embracing the power of plants to fully restore the health and well being of family members. Commercial Installation Project Manager—Neon Sign & Awning Seattle, WA 2007 – 2009 Actively managed installation projects for this electronic sign and awning contractor. Defined and documented project requirements. Established comprehensive project work plan and deadlines. Conceptualized and presented custom design proposals, in compelling and dynamic ways. Determined requirements and direction for ―Energy Grant Programs‖—resulting in custom energy management solutions that helped fund up to 70% of construction or upgrades, while increasing the energy efficiency of their facilities. Regularly interfaced with clients and municipalities to resolve challenging permit issues--insured compliance, and negotiated variances when advantageous to my client. Senior Real Estate Account Executive—Shea Homes Redmond, WA 2006 – 2007 As a Washington State Realtor, I actively represented the Trilogy Community to prospective new community members—drawing on my in depth knowledge of construction practices, land requirements, and interior options, to help prospective buyers optimize their investment. Developed and delivered unique presentations for customers. Presented information in compelling and dynamic ways, pairing client needs with the attributes of the community. Demonstrated creativity coordinating new community member’s events, and produced electronic and direct marketing campaigns. Krista Karlsson 425.894.5591 Commercial Real Estate Account Manager—ABC Imaging Bellevue, WA 2005 - 2006 Developed the Puget Sound region for this Reprographics/digital graphics firm. Utilized my expertise in strategic planning, contract/price negotiation, and connections within the architectural/engineering firms, for a seamless integration of our services into clients’ operations. Coordinated RFP's, proposals, tracked progress of projects against goals, objectives, timelines, and budgets. Followed up with clients to ensure customer satisfaction. Assisted with publishing newsletter as a member of Womens Transportation Seminar (WTS). Commercial / Residential Real Este Planning—Consultant Bellevue, WA 2003-2004 Strong Architectural/Interior Design background, created innovative workplace solutions—providing tenant improvement, space planning, furniture specification and cost estimates based upon my customized designs, created for commercial and residential clients. Interfaced with clients and vendors to define project requirements, established project work plan and deadlines, ensured timely and quality service delivery to clients, within budget. Director of Facilities Planning—iShip.com/Stamps.com Bellevue, WA 1999 – 2002 Effectively negotiated four leases, with an accumulated transaction value of $35 million—as both the lessee and as the lessor. Managed all marketing efforts and lease negotiations of subleased space—resulting in 100% occupancy of leased space, with an option to terminate long term leases with landlord. Responsible for all contract negotiations with consultants, contractors, and vendors, for this high- tech company. Tracked conformance, while ensuring accurate and timely payment. Developed plans, documented detailed requirements, and established project teams and structure, for the successful implementation of a $10 million new construction Tenant Improvement Project (92,000 sf. class A office building)—from site selection through move-in, including mission critical data center, while drawing frequently and seamlessly from other team members. Provided comprehensive cost analysis, by tracking progress of projects against goals, objectives, timelines, and budgets, generated reports on status, monitored expenses to ensure they fell within the prescribed budgets—resulting in ―Value Engineering‖ the project from $97/s.f. to $51/s.f. Linked capital project planning with corporate goals, by developing and executing strategic Master Facilities Plan. Solved complex problems and made sound decisions. Project Manager / Sales Executive—HBI Office Interiors Seattle, WA 1996–1999 Professional account executive, in the competitive commercial furnishings field--managing multiple client facilities projects, ensuring that cost, schedule, quality and customer satisfaction objectives were met. Regularly interfaced with clients, and resolved challenging issues. Assessed team and client needs to determine appropriate methodology for presentation materials. Coordinated RFP's, proposals, composed correspondence, and other standard documents. Successfully project managed a high profile, $3 million furniture package, for Boeing’s new $80 million headquarters. Provided a high degree of customer focus and interaction, developed comprehensive work packages, provided direction and coordination for cross functional team members, internal departmental focal and other Site Services organizations. Education Bachelor of Arts University of Washington Seattle, WA Associate of Science F.I.T New York, NY
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