Interview Questions for Medical Assistant
Date__________ _________________________ Name of Applicant ______________________________ Name of Interviewer
Tell me about your qualification and skills for the position? What special skills would you bring to this position? Why did you apply for this particular position? Do you feel that you would be able to perform this job? How have you handled medical record requests in the past? Describe how you have worked with physicians in the past. How do you handle prescription requests? Tell me about the most difficult patient/customer that you have encountered and how you handled the problem? Explain a situation where you had a new idea for the office and how you present it to the staff. What was the outcome of the idea? Tell me about a problem that you encountered in the past with patient, coworkers, or supervisors. How did you resolve the issue? Tell me about how you have handled medication requests in the past. Tell me about a time you had to communicate to a patient or family member about a difficult situation, or you could not do/give what they had requested. Tell me about something you have documented. How did you document patient information in the past? Was it electronically or paper? Tell me about the busiest office that you have worked in, what you did, and how you prioritized the tasks. If you could design the ideal position for yourself, what would it be? What characteristics about yourself do you like about yourself? What do you see as your learning areas? Why did you leave your last position? What did you like best about your last job? What did you like the least? Tell me about any special projects or procedure that you helped design in your last position. Did it save money, make the job easier? What motivates you to do an outstanding job? If your present employer offered you more money to stay on, what would you do? (I don’t think this is relevant to the job description) How flexible can you be in your workdays and hours? Is it a problem if the office runs late? May I contact your present or last employer? Describe your short and longtime career goals. What accomplishments are you most proud of?
What do you know about HIPAA? Have you had any formal training? Do you have a problem traveling to another office? Do you have any questions for me? ___Personal appearance ___Discreet/confidential ___Professional conduct ___On time for appointment ___Speaks clearly ___Personal hygiene ___Pleasing personality ___Open to learning ___Seems truthful ___Appears to answer questions honestly ___Self-confident ___Cheerful, interested ___Polite to other staff ___Pleasant on the phone ___Understood the questions ___Seemed interested Scoring 5=unacceptable 4=needs improvement 3=fair
2=average 1=excellent