Information Technology Director Interview Questions
1. Why do you want to be considered for this position?
2. Please describe your work experience in the field of Information Technology.
3. What is the maximum number of employees that you have directly supervised?
4. How would you characterize your management style?
5. How would you characterize your public relations and diplomacy skills?
6. In your current position, please give me an example of the most difficult technical
challenge you’ve had to overcome.
7. Please tell me about a technology project you are most proud of and why you
were happy with this project.
8. How would you keep the manager and management team informed of ongoing
key issues, projects, and operations?
9. What do you feel should be the mission of the IT department?
10. What is your typical approach of dealing with conflict? Give me an example.
11. How do you stay informed about your profession? (This answer should go beyond
daily duties. Do they have a test network at home? Do they read publications or
visit IT web sites?)
12. What do you do to motivate yourself? Others?
13. Please detail your experiences with performance management of Staff and
Government Leadership Specific Questions
What experience do you have working in a leadership role with government
executives (department heads), and leadership, such as council members?
You want someone that has the ability to build relationships and earn trust by
your department heads and leaders as this makes everyone’s job easier, and is
critical to moving major programs and initiatives forward.
What are the most significant challenges that come with managing the liabilities
that local government IT is responsible for leveraging, and what approaches do
you utilize to accomplish this?
Local government IT is unique due to laws and regulations. This position has to
juggle these rules and regulations while still effectively and responsibly managing
your cities technology infrastructure. It’s more difficult than many people realize
until they actually do it.
What experience do you have in budget planning and management? How would
you assist other departments in budgeting for IT items/projects?
Obviously this is CRITICAL in local government.
What type of management style do you bring to the department?
Managing IT in government is much more difficult than in private industry. In
private industry, those that don’t perform can be fired, and/or heavily
reprimanded. Often times, that’s not really the case in government. IT leadership
has to be on top of their game in government management for the organization to
Technology Oriented Questions
What communications platforms do you have experience supporting?
Remember that in IT, they may not be a vendor specific specialist, like a Cisco
person for example, and that’s fine. You need someone who is open to and
capable of learning whatever standards you have and whatever standards are most
appropriate for your organization, and not just blindly blaming problems on
vendors products and relationships. This is the single most costly issue in IT from
both a fiscal and production perspective. The ability and willingness to learn is
the most important capability that this position brings to the table from a technical
perspective. Most smaller cities IT directors have to be very hands on and
involved in the day to day process due to budget constraints.
Describe the process of analyzing and developing a security strategy for an
Again, these are conversation starters. You do want someone that is security
aware and familiar with all aspects of security management and policy. Not
someone that just throws a firewall in and declares that you are now safe.
Describe your experience managing intranets and web portals.
Are they familiar with tools such as SharePoint and DNN (dot net nuke)
What virtualization products are you familiar with, and describe the process of
moving to virtualization?
VMWare, Citrix, and/or HyperVisor experience. This is a major area in the
industry, and IT leadership should be well versed in the capabilities. Potential big
money saver/green initiative for government.
What shortage technologies do you have experience managing?
SAN, NAS, DAT. Again, major area of concern. You want someone that
understands storage concepts.