Docstoc

The facts on the

Document Sample
The facts on the Powered By Docstoc
					        WHAT FAMILIES SHOULD KNOW
        ABOUT INCIDENTAL FEE
        CHARGES
        Please know that your school has partnered with FACTS Management Co. to manage our
        tuition payments and “incidental fees” outside of a family’s regularly scheduled payment (if
        applicable). Occasionally, families may incur a charge during the course of the year (e.g.
        field trip, athletic fee, bus, etc.) These will now be managed and collected by FACTS.

        WE HAVE EXPANDED YOUR OPTIONS
        Every family has different bill payment preferences, and sometimes those preferences
        change from one month to the next. Should you incur an incidental fee from the school, you
        will receive an invoice from FACTS that gives you the option to choose the payment
        method that works best for you with each payment.

        INVOICING DETAILS
        Please remember this important invoice information:
        •   FACTS INVOICE allows you to make payments online by e-check or credit card (if your school offers
            credit card) or by mail with a check or money order. There may be a convenience fee added to your
            payment if paying by credit card.
        •   FACTS will send you an invoice for the “incidental fee” on the 10th of each month preceding your
            scheduled due date.
        •   Invoice payments are due to FACTS Management Co. on the first of each month (do not send payments
            to your school). Your school may assess a “late fee” if payment is not received by FACTS on or before
            the first of each month.
        •   A $25.00 insufficient funds fee will be charged for all returned payments.

        MAKING YOUR PAYMENTS
        If paying online at www.factspayment.com, enter your agreement number and invoice number
        (shown on your invoice) along with your method of payment to ensure it posts properly to your account.
        If mailing a check or money order payment, please also include the payment stub.



        CONTACT A FACTS CUSTOMER CARE REPRESENTATIVE AT 800.624.7092
        OR CONTACT YOUR SCHOOL DIRECTLY WITH QUESTIONS.




www.factsmgt.com | 800.624.7092

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:2
posted:7/27/2011
language:English
pages:1