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					                          PHASE VIII

Retail-1  Host Systems

JEWELRY
ACCOUNTS RECEIVABLES
                                                 PHASE 8

                                  TABLE OF CONTENTS

HBJP                    SYSTEM FILE ........................................................................................... 4

K00M            CUSTOMER MENU ..................................................................................... 8
KB           CUSTOMER MAINTENANCE ........................................................................... 8
KD                  PURGE ..............................................................................................11
KE           CHANGE CUSTOMER CODE ..........................................................................12
KI              MERGE CUSTOMER .................................................................................13
KP     ALTERNATE CUST. CODE MAINTENANCE ...............................................................14
KQ          CREDIT APPL. MAINTENANCE ........................................................................15

000M                      MAIN MENU ...........................................................................................20

LAIP              MAINTENANCE ......................................................................................21
LAIA    ACCOUNT GROUPING MAINTENANCE ....................................................................22
LAIB          COLLECTOR MAINTENANCE ........................................................................23
LAIC          AGENT MAINTENANCE .................................................................................24
LAID   INSURANCE BILL CODE MAINTENANCE ..................................................................25
LAIE     ADJUSTMENT CODE MAINTENANCE ....................................................................26
LAIF         TERM CODE MAINTENANCE ..........................................................................27
LAIG        CYCLE BILLING MAINTENANCE ......................................................................30

LABM             A/R POSTING ...........................................................................................31
LAAA                 INVOICE ............................................................................................32
LAAB                  PAYMENT .......................................................................................34
LAAC                CREDIT MEMO ....................................................................................36
LAAD                 DEBIT MEMO.....................................................................................39
LAAE            DEBIT/CREDIT NOTE.................................................................................42
LAAF               REPORT PRINT ....................................................................................46
LAAG        CHANGE MONTHLY PAYMENT ..........................................................................49
LAAH       ADJUSTMENT CODE REPORT ..............................................................................51
LAAI          REPOSTING INVOICE .....................................................................................53
LAAJ             REPOSTING PAYMENT ...........................................................................55
LAAK          REPOSTING CREDIT ......................................................................................57




                                                                                                                               2
LABM        STATEMENTS ..........................................................................................59
LABA     CREATE STATEMENTS ..............................................................................60
LABE       TRIAL BALANCE LIST ..............................................................................62
LABB     INQUIRY STATEMENTS ..............................................................................63
LABC       PRINT STATEMENTS ...............................................................................65
LABD      UPDATE STATEMENTS .............................................................................66
LABF       CLEAR CREATE FILE ..............................................................................67

LAC            CHANGE TERM ....................................................................................68

LADA        A/R AGING MENU ...................................................................................71
LADB       A/R AGING REPORT.................................................................................72

LAE    A/R CUSTOMER INQUIRY..............................................................................74

LAFP     PAY. NOT APP. LIST ...................................................................................79

LAGP   CUSTOMER BALANCE LIST .........................................................................80

LAH       A/R CUST.REPORT ....................................................................................82

LAJP   CREATE CASH BALANCE .............................................................................84

LAKP           NFC REPORT ......................................................................................85




                                                                                                                 3
HBJP                                SYSTEM FILE
In order to start using the Retail-1 Accounts Receivable package, you will need to make sure that
your system File is flagged up properly. From the main menu, Choose H to enter the utilities
menu. Then choose B in order to get in the System File menu. From there you will select J for the
A/R system file:




        Once you have entered into J (Accounting), the following screen will appear:




                                                                                                    4
Each line on this screen must be flagged properly so that the Jewelry Account Receivables
package runs properly. Therefore, you need to understand what each flag does:

A/R Accounts Receivables:
 History (Y/N)    Yes: “Yes”, will keep closed customer accounts in the history files
                  No: “No”, will not keep the closed A/R accounts in the history files, the will
                  delete them completely
 Inv. File           Yes: “Yes”, will open the inter-company billing in (CMOM)
                     No: “No”, will not open the inter-company billing in (CMOM)
 Inv. Det            Whether or not you want to keep the details of what was sold on the
                     invoice.
 Pay by Invoice      Yes: when both Pay by invoice and Balance forward are set to “Yes”, the
 (Y/N)               Jewelry A/R system will be activated.
                     No: when Pay by invoice is set to “No”, this will mean that the client will
                     decide where the payments/credits will be applied.
 Balance             (Please take note that Pay by Invoice and Balance forward work
 Forward             together.)
                     if pay by invoice is at “No” and balance forward is set to “Yes”, the system
                     will apply payments/credits to older invoices. Both Pay by Invoice &
                     Balance Forward must be flagged to “Y” for the Jewelry AR to work.


                                                                                                    5
Detail              Yes: “Yes”, will keep invoice details.
Print Sta. Prog.    This represents the program for statements that will be printed. You will
                    have a print program developed in order to meet the criteria that you wish to
                    include on your statements.
Min. Pay.           This will give you the option to see the minimum payment balance on the
Balance             invoice.
Finance
Charge%
Cycle billing       Yes: “Yes”, will allow you to run more than one billing cycle.
                    No: “No”, will only allow you to run one billing cycle.
Cal. Int (1/2/3)            Calculate Interest
                    1) Accrue/no Interest if balance forward is all paid (SJI)
                    2) Accrue first Month/no of Interest if balance all paid (RBI)
                    3) Do not Accrue/No Interest if balance all paid (MJC)
                    These 3 methods are described on top of the next page.
Delete Crd/Dbt    Yes: if this field is set to “Yes”, you will have access to the Delete
(Y/N)             Credit/Debit menu, located in LAAL. (take note that you will only see this
                  option in your system file if “Pay by Invoice” and “Balance Forward” is
                  set to “Yes”).
                  No: if this field is set to “”No”, you will not have access to boussole LAAL.
Ins.              In this field you can select how you want the insurance to be calculated, if
Adb/bal/none      you wanted it to be calculated by the Average Daily Balance, by the
                  Balance, or by no balance at all.
Last Cut off date The date of the last update for statements
Next Cut off date The next date of the update for statements
Repost. Apply     Yes: “Yes”, will allow you to apply the payment or credit to the invoice of
(Y/N)             your choice.
                  No: “No”, will allow you to process the payment as if it was coming from
                  polling. (you will then have to go in LAAB (for payment) or LAAC (for credit)
                  to apply it.)
                  (this is only for Jewelers)

   
   
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   




                                                                                                    6
   Accrue: No finance charge the first month. The “accrue” principle applies to all purchases,
    whether made on the same or different term codes.
    At the end of the second month, you will be sending the second statement to that client.
    There will be two possible scenarios:
         1. If the customer paid the balance forward in full: No finance charge will be applied to
              that account.
         2. If the customer did not pay the balance forward in full: A Finance Charge will be
              applied to the account. This charge will be calculated using the ADB*, starting from the
              date of purchase, all the way until the date that the statement for the second month
              was created.
   Accrue First: No finance charge for the first month. The “accrue first” principle applies only
    for the first purchase made on the same term code.
    At the end of the second month, you will be sending the second statement to that client.
    There will be two possible scenarios:
         1. If the customer paid the account balance in full: No finance charge will be applied to
              that account.
         2. If the customer did not pay the account balance in full: Finance charge will be applied
              on the account. This charge will be calculated using the ADB*, starting from the date
              of purchase, all the way until the date that the statement for the second month was
              created.

   ADB: Average Daily Balance is calculated by:

                  The Sum of Closing Daily Balances of the account for a given period
                        Number of days being summed in that given period

   No Accrue: The no accrue principle applies finance charges starting from the first month.


General Ledger:

 Gen. Ledg.           Yes: if this field is set to “Yes”, this will allow you to use the General
                      Ledger program.
                      No: if this field is set to “No”, this will not allow you to use the
                      General Ledger program.
 Grt Plains           Yes: if this field is set to “Yes”, a new maintenance for Great Plains
                      will be called with 25 accounts.
                      No: if this field is set to “No”, this will not give you access to this new
                      maintenance for Great Plains.
 G.L. Acc. #          In this field you enter the length of your choice for the General Ledger
                      Account number to be used, depending on Great Plains (11 to a
                      maximum of 25)
 Contract (Y/N)       Yes: if this field is set to “Yes”, this will give you access to contract
                      menu (LCOM).
                      No: if this field is set to “No”, this will not give you access to contract
                      menu (LCOM).


                                                                                                    7
K00M                               CUSTOMER MENU
You will need to understand some screens in the Customer Profiling menu. Such as Customer
Maintenance, Purge customers, Merge Customers, Change Customer Code, Customer Credit
Application and Alternate Customer Code. These screens are thoroughly explained in the
Customer Profiling manual. However, they will be included once again in the A/R manual. This will
allow you to understand their correlation with Accounts Receivables (A/R). From the main menu,
choose K (Customer Menu).




KB                           CUSTOMER MAINTENANCE




The Customer Maintenance Menu will be used to create your customers in the system. Any A/R
customer will have to be created here before setting up an account for them. Please note that an
AR customer can also be created at the POS level.
The fifth field: A/R (Y/N). If you want to authorize this customer to have an A/R account with your
company, then enter: “Y” in this field. If not, then enter: “N” and the system will not allow you to
create an A/R account for this customer.
Once you enter: “Y” in this field, the system will open a third screen to the maintenance menu.
Press: F6 twice, in order to view it:




                                                                                                       8
As you can see, this screen is solely for A/R usage. All the white fields in this screen are user-
defined. Whereas all the shaded fields are for informational purposes only. They cannot be
modified.

Total Credit Limit: Enter the credit limit ($$ amount) that you wish to authorize for this client.
Bill Credit Limit: Enter the $$ limit that you wish to authorize for this client per purchase.
These two fields were only for informational purposes only. Cashes will not refuse a purchase if it
surpassed the limit. Employees at the cash should always check a customer’s credit limit if a big
purchase is being made.
Finance Charge %: When you will create your term codes (In the A/R maintenance), you can
choose to determine finance charges based on the customer’s credit rating. Therefore different
customers will have different finance charges. Enter the finance charge you wish to link this
customer to (if applicable). Your other option would be to create a specific Finance Charge for the
term code as a whole. (In LAIF).
Min Payment %: This field is only applicable to customers using Pay By Invoice or Balance
Forward A/R. Jewelry A/R does not use this field.
Credit Score: Enter the customer’s credit score in this field for reference (if applicable)
Write Off Amount: When applicable, you can enter in this field the $$ amount that was written off
for that customer.
Write Off Date: Enter the write off date.



                                                                                                      9
Card Issue Date: If applicable, enter the issue date of the customer’s store credit card, or A/R
account.
Close Date: Enter (if applicable), the closing date of the customer’s account.
Terms Code: The term code entered here will be the defaulted term code for that client.
Salesman Code: Enter the employee code of the salesperson that submitted the customer’s credit
application.
Account Grouping: Enter the account grouping that this customer is linked to. (See Account
Grouping Maintenance).
Extra Account Grouping: If you want to link this customer to more than one account, you can do
so by entering the second account grouping in this field.
Collector Code: Enter the collector code that this customer is linked to. (See Collector Code
Maintenance).
Agent Code: Enter the Agent Code that this customer is linked to: (See Agent Code Maintenance).
Insurance Code: Enter the Insurance Code that this customer is linked to. (See Insurance Code
Maintenance).
Print Statement (Y/N): If you enter: “N” then this customer will not have any statements printed.
Late Charges: If you enter “N”, Then this customer will never be charged for late payment fees.
Cycle Billing: Enter the Cycle Billing Code that you wish to attach this customer to. (See Cycle
Billing Maintenance).


The Following fields will carry information only if the customer has an existing, active account:

Balance: The total balance of all the customer’s accounts.
Last Payment Date: Will default to the last date that the customer made a payment.
Last Payment Amount: The last payment amount that the customer made.
Change Address Date:
New Credit Date: Date that the customer’s credit was last updated.
Zero Credit Date:
Creation Date: The date that the customer’s A/R file was created.
Last cut Off Date: Will default to the last cut off date.
B. Last Cut Off Date: Will default to the before last cut off date
Last Month Min. Payment: The customer’s minimum payment due of last month.
Last Month Payment: The amount paid by the customer last month.
Last Month Paid:
Last Month Balance: The customer’s last month total balance.
Old Credit Limit:




                                                                                                    10
KD                                          PURGE




   Your customer profiling success depends on your ability to manage and keep your customer
    database up to date. Inactive customers and customers with incomplete or erroneous
    information must to be purged.

   This menu will give you the ability to purge your database according to specific options and
    criteria that you choose.

   Ex: customers that have not purchased anything since a certain date (inactive customers).
    Customers that have not spent more than a certain amount of $$ (poor performance
    customers).

   This process will remove and print a list displaying all customers that were included in your
    selection. You will be able to use this printout to send reactivation letters to these customers,
    perform surveys, or simply to do some telemarketing.

*** If you select: “Y” in the AR field, then you will only be purging
customers that are set to AR: “Y” in Customer Maintenance File (KB).
However, if these customers have any AR data (i.e. credit account, NSF,
layaway, etc…), then they will not get purged. ***



                                                                                                        11
KE                          CHANGE CUSTOMER CODE




   This option has been created to change or modify the customer phone number and initials. It is
    ideal when customers change their phone numbers or to just simply correct any entry errors:

        -         Enter the actual customer phone number and initials displayed on the
                  maintenance screen (HBOP) in the old customer box;
        -         Input the new or modified information in the new customer box;
        -         Press the F5 key to update your change.

If a customer has any A/R accounts, then all account details listed under the old number will be
transferred to the new one.




                                                                                                   12
KI                                 MERGE CUSTOMER




    This function is very appreciated by retailers that are taking full advantage of their customer
     database capabilities. You will be able to merge two customer records into one. It is very useful
     when you realize that the same customer is purchasing under several phone numbers.
    This function will merge the two records together including their purchase history. The new
     record will be attached to new customer phone number + initials that you will enter.
    Most of the mailing houses are able to study your customer database and give you a list of
     duplicate customers to help you manage your list.


If a customer has any A/R accounts, then all account details listed under the old number will be
transferred to the new one.




                                                                                                   13
KP              ALTERNATE CUST. CODE MAINTENANCE




   The alternate customer code maintenance will give the user the ability to create cross
    reference codes to the customer record such as account number, private credit card number
    (store card) or any given number that can be attached to the customer record.
   You will then be able to call your customers by any of the numbers that have been linked to
    your customer records.
   Some retailers are pre-printing identification cards with barcodes that they offer to their clients
    (like a membership card). Their customers present these cards to the stores instead of giving
    their phone numbers.
   Other stores are printing these as cross-reference codes (as barcodes next to the address
    labels) on advertisement packages mailed to customers and are asking customers to show
    that information at the register to have the right to participate to special promotion. By using
    that method, they are able to track precisely how many customer purchases occur following a
    promotion campaign.




                                                                                                      14
KQ                      CREDIT APPL. MAINTENANCE




    AR customers will need to fill out a credit application in order to process their request. You
     will want to make sure that the information they provide you is accurate, as well as factual.
     You will want to store all that information for easy, quick access. This screen can help you
     achieve this.

    As you can see, you have all the regular function keys that will allow you to: add, delete,
     modify and scan your customer application maintenance.

    There are other function keys that you are available. F7: Nxt-Page, will allow you to go to
     the second screen of the application maintenance. F8: Print, will allow you to print (or view
     on screen) a hard copy of the customer’s application. Once you are on the second screen,
     you can always come back to the first by pressing F6: Prv-Page. If you would have
     continued pressing F7 (Next Screen), and decided to go back to the first screen, you can
     do so by pressing F5: Fst-Page.




                                                                                                   15
Explanation of the fields on the first page:



Cust. Code: Enter Customer Code.
Initial: Enter Customer’s initials. (Customer must already exist in the maintenance file).

Account Type: A window will appear, offering you three choices: Individual (If it is one
applicant only); Cosigned (If the applicant has a cosigner); or Joint (If it is a joint account).
There is no relation between these fields and actual AR accounts. Please note that Jewlery
AR accounts can only be for individuals. You will not be able to create an account that
is joint nor cosigned. You will only be able to manage this information in this screen.

Granter: A window will appear, presenting you a list of your employees. Select the employee
who settled the application.

First Name: Will default to the customer’s first name.
Last Name: Will default to the customer’s last name.
Addr-1/2: These fields will default to the customer’s addresses.
Phys Addr: Enter the customer’s physical address (if applicable).
City / State / Zip Code: Will default to customers' (from the maintenance file).

Birth Date: Will default to the customer’s.

Resid. Date / Months at Residence: Enter the (Start) Date, and # of months of the client’s
residency.
Resid. Stat: A window will appear. Select one of the three options: Rental, Owned or Parents.
Prev Addr: Enter the customer’s previous address (If applicable).

Last Update: A hard coded field, displaying the last updated date for this application.

Phone A/B: Enter customer phone numbers. If applicable.
Phone Types: A window will appear, displaying the different types of phones, select one.

Social Security Number: This field will be required when you do a credit check on a client.
Driv. License: This field can be used in order to verify that your employees asked for proper
identification.

Ccard Sent: Enter Y, if the client has already been setup an AR account.
Ccard date: Enter the date that the client’s account has been opened.




                                                                                                    16
Explanation of the fields on the second page:

      In this screen, you can put in the information of all references for the customer (if any).
       Credit Lender companies usually prefer to have a number of references on any client
       that chooses to buy on credit with them. You are able to enter up to four references,
       two recipients and the credit applicant’s employer.

      The system will ask you to enter a relationship code for each reference. Once you are
       at that field, a window will appear. Choose whether the relationship is either (F)amily,
       or an (A)quaintance.

      You can also enter information regarding the recipient of the purchased item. As well
       as the employer’s name.




                                                                                                17
    Explanation of the third screen:

           You will enter the applicant’s employment and income information on this screen:


Employer Name: Enter the name of the applicant’s employer.
Address / Phone no.: Enter the employer’s address & phone number

Date Hired: It is important to state how long the employee has been working at the same place
when applying for credit.
Occupation: Enter the applicant’s title
Other Income Source: Enter description of other income source.
Previous Employer: If applicable, enter the applicant’s previous employer name.

Net Monthly Income: Enter a Dollar amount
Other Monthly Income: Enter amount
Mths/Prev Employer: If applicable, enter number of months that applicant has worked at the
previous employer.




                                                                                                18
Explanation of the last screen:


           In this screen, you enter the applicant’s personal financial information.


Bank Branch: Enter the applicant’s Bank & Branch number
Has Checking / Savings Account: Enter “Y” or “N” in the appropriate fields


Has Filed For Bankruptcy: Enter “Y” or “N”
Date Filed: Enter Bankruptcy Date.
Chapter Filed: Enter legal number.

In Credit Card Counseling: Enter “Y” or “N”
Since Date: Enter Date.

Once your System File and your Customer Maintenance are setup
properly, you can start working with the AR package.




                                                                                        19
000M                             MAIN MENU




   In the main menu select “L” to enter the accounting module.




   Once in the module select “A” for the Accounts Receivables (A/R) menu.




                                                                            20
LAIP                                MAINTENANCE




       The Maintenance Menu “I” is where you will need to enter crucial information needed to
       run your Accounts Receivable package properly. It is here where you will need to enter (if
       necessary):

              Account Groupings;
              Collector Codes;
              Agent Codes;
              Insurance Bills Codes;
              Adjustment Codes;
              Term Codes;
              Cycle Billing Codes.




                                                                                                21
LAIA             ACCOUNT GROUPING MAINTENANCE




You will want to be able to generate reports on a specific group of your customers. By creating
different account groupings, you will be able to do so. When you will generate reports, you will be
asked to either Include or Exclude certain account groupings (or none at all). For example, lets
assume that you created a grouping for customers that went bankrupt. You can decide to either
include or exclude them from any report that you wish to generate.

Account Grouping: A two-digit alphanumeric code is used to represent the account grouping.
i.e. “A”, or “01”, or “A1”.
Description: A user defined description of the account grouping. i.e. Bankrupt
Late payment fee (Y/N): A flag may be placed here to either accept or reject late payment fees
for this particular account grouping. So if a customer has been coded under an Account Grouping
that is flagged at N for Late Payment Fees, then he will never get charged for it.
Insurance (Y/N): Is insurance calculated in this account grouping, simply respond “Yes” or “No”.
Calculate Finance Charge (Y/N): Any client coded under a certain account grouping, with an “N”
indicated under this box, will not be billed any Finance Charges.
Include in Statement Calculation: Would you like this account grouping to be included, when the
system is creating your statements or not?

  You can link account groupings to customers in the Customer Maintenance
                               Menu (KB0P)




                                                                                                      22
LAIB                         COLLECTOR MAINTENANCE




Use this screen to create Collector codes. Collectors are employees that specialize in collecting
any outstanding accounts. You need to create collectors in order to be able to generate reports
relevant to their performance For example, you might want to do an Aging report, sorted by
Collector. In order to see if they are effective in collecting back owed money.


Collector Code: Can be an alphanumeric code used to describe the collector.

Description: A description of the collector. i.e. Specific name of individual or collection agency.



You can link Collector Codes to customers in the Customer Maintenance Menu
                                   (KB0P)




                                                                                                      23
LAIC                           AGENT MAINTENANCE




Some customers use this maintenance screen to keep track of employees who grant credit to
customers. You can create an agent code to each employee who is responsible for granting credit
applications, and then generate a report concerning issues related to them. . For example, you
might want to generate an Aging report, sorted by Agent, in order to see if the latter is being vigilant
in granting credit applications.

Agent code: An alphanumeric code used to describe the agent.

Description: A description of the collector. i.e. Specific name of agent.




  You can link Agent Codes to customers in the Customer Maintenance Menu
                                   (KB0P)




                                                                                                     24
LAID            INSURANCE BILL CODE MAINTENANCE




In this screen, you will enter the maintenance for all your insurance codes available for your A/R
accounts. (You enter the insurance code on the third screen of the customer maintenance. (KB)

Credit Insurance Code: An alphanumeric code.

Description: A description of the code. i.e. “credit insurance”

Percentage: The insurance percentage for that code. i.e. 1% of balance

Limit: A ceiling for the dollar amount of goods that is insurable. i.e. $10,000.

Insurance codes will get calculated when you Create Statements.
There are two ways that the system can calculate insurance codes. These are setup in the System
File: HBJ:
               1. ADB: % of Average Daily Balance during the month;
               2. Bal: % of balance on the statement that was created;
               3. None: In the case that you are not planning on using Insurance Codes.

 You can link Insurance bill Codes to customers in the Customer Maintenance
                                 Menu (KB0P)



                                                                                                     25
LAIE               ADJUSTMENT CODE MAINTENANCE




You will use adjustment codes in the A/R Posting menu. Every transaction that is posted must
have an adjustment code. You can create as many adjustment codes as you would like.
Depending on how much detail you want to have linked to each transaction you create: i.e. code
#950: NSF Fee. You will be able to generate reports on different term codes, which will allow you
to efficiently breakdown you’re A/R transactions.

Adjustment code: An alphanumeric code for the adjustment. i.e. 900. Adjustment codes are use
to thoroughly describe each transaction, instead of just entering Debit & Credit as a description.

Description: A description of the adjustment code. i.e. Invoice

G/L No: Enter only for information purposes. Used to match each Adjustment code with its proper
G/L number.


    Please note that 8 Adjustment Codes are already hard coded in the system: 900 to 907.
    They describe specific transactions that will be posted on a regular basis. You will find
    that the system will restrict you from using some of these hard codes. For example,
    you will not be able to post an invoice while posting it to adjustment code 901:
    “Payment”. Any code that the user will create manually will not have such restrictions.




                                                                                                    26
LAIF                       TERM CODE MAINTENANCE

In this menu, you will be able to create your own Term Code accounts that you will be offering to
your customers. A Term Code, is a combination of many things. The three most imperative ones
are the following:
     1. The Term (i.e. 12 months)
     2. The Finance Charge (i.e. 18% APR)
     3. The Account Type (There are 6 of them)
Before we start going forward, it is important to understand the 6 different Account Types that are
available to choose from in the system:

    1. Revolving: A revolving account has no due date. (It is calculated, but not important). It is
       the only account type where you can combine charges of the same term code. (Functions
       like a credit card). i.e. you purchase an item ($300), financed over 12 months. 6 months
       later, you purchase another item for $300, financed over 12 months. Therefore, an
       additional 6 months will be added to your term code.
    2. Net days: Generally used for corporate accounts. (i.e. Net 30 days, net 60 days). The full
       amount is due by the 30 / 60 days, and no interest is calculated until after it is due. Even if
       a customer has two Net Days accounts, with the same term code, they cannot be
       combined as one. This is because a Net Days account is used as a “payment invoice”, and
       most clients prefer to see each purchase separately.
    3. Same as Cash: Customer makes minimum monthly payments every month, and has to
       pay off the total by the due date. For example, lets take: 12 months – Same as Cash
       account. The system will calculate interest on all 12 months, and the customer is being
       charged interest as he goes along. If the customer was able to pay off the total by the due
       date, without having missed any of the minimum monthly payments, then he is reimbursed
       all the interest that was charged on his account. His advantage is that he only pays the
       principal. Some companies ask their clients to pay a small minimum payment every month.
       Which leaves a lump sum payment to be paid by the customer at the end of the term,
       which most people can’t pay. Therefore, the customer is obliged to pay all of the interest
       accrued. If the entire balance is not paid by the due date, then the system will
       automatically switch to a “default” term code. (Usually a higher finance charge is setup
       on the default).
    4. Tiered: You can setup a term code that is constructed by 3 tiers of finance charges.
                 i.e. Tier #1: 0% Finance Charge for the first 90 days;
                      Tier #2: 12% Finance Charge for the next 90 days;
                      Tier #3: 24% Finance Charge for the remainder of the term.
    5. Write Off: Customers who are not paying must get their term code switched to the Write
       Off account type. Companies usually send this account to a collection agency. The
       “Change Terms” function is used to write off a customer.
    6. Default: Very similar to the Revolving account, but does not combine the same term
       codes. You must setup a Defaulted account type prior to a “Same as Cash” account type.
       The main reason why this account exists is that once the “Same as Cash” account comes
       due, their has to be another account created in order to continue financing.


                                                                                                      27
Term Code: A code (alphanumeric) representing a specific term. i.e. 01
Description: A description of the term code. i.e. 90-day account.
Account Type: The type of account. i.e. net days/revolving/same as cash/tiered…
Minimum Payment of %: This is based on a percentage amount as a minimum payment (i.e. 5%
of balance).
Based on: Minimum payment can be calculated by a percentage of:
1-Level payment: if $1000 if financed, then minimum payment will be 5% of $1000 = $50/month.
2-Declining Balance: Next month, Balance is $950. Minimum payment will be 5% of 950 = $47.50
    *** If you choose Declining Balance, then a “Min. Pay. Balance” box will appear. You will have
to enter a minimum amount that you will want to charge the customers, if ever the percentage
based a declining balance was smaller than what you require. ***
Finance Charge on: There are several options that can be placed in this field.
-None: No interest (For special cases)
-Percentage: Enter annual percentage rate
-Customer: Can vary by customer, which reads the finance charge in the customer file (KB).
              This is used when the Finance Charge used depends on the customer’s credit score.
-State Code: looks at State / Province maintenance finance codes(ACEP), and applies it
to the related customer.
Pay Ahead (Y/N): Scenario: Min Payment = $100. Customer paid $200. If this field is at “Y”, then
next month, the customer will not owe us any minimum payment. If it is at “N”, then the customer
will still owe us a minimum payment for next month.




                                                                                                28
LATE PAYMENT FEE RULES:

Applies if (M)inimum Payment not made or No (P)ayment Made or (N)one:
       (M): If Min. Pay. Is $100, and customer only pays $90. Then late charges will be applied.
       (P): If no payment was made at all for the month, then late charges will apply.
       (N): No Late payment charges applied to any customer under this term code.

Calculation Based On: Enter a percentage that you would like to apply on your late charges.
% of: Choose either Balance, or Minimum payment.
Minimum monthly late payment fee: Enter a minimum limit for late charges
Maximum monthly late payment fee: Enter a maximum limit for late charges.

Deferred Billing Date: Used for cases like the following: Buy now, pay no interest for first 6
months.

Term available at cash (From-To): You should never delete a term. So if you do not want a term
to be available at the POS any longer, then enter its availability range here.

Rounding (0/1/5/10):     (0): No rounding;
                         (1): Round to the nearest $1.00;
                         (5): Round to the nearest $5.00;
                         (10): Round to the nearest $10.00.




                                                                                                   29
LAIG                       CYCLE BILLING MAINTENANCE




In this screen, you will be able to create your Billing cycles. Companies that have a large quantity
of A/R customers use cycle billing. (i.e. 15,000). They can therefore create different billing cycles in
order to prevent having to process all payments on one specific day of the month.

Cycle code: This field will default to an Alpha entry. In alphabetical order.
From Day: Enter the first day included in the cycle.
To day: Enter the last day included in the cycle.

Once these fields are filled, a “Description” window will appear. Asking you to enter a description of
the Cycle Code. (i.e. First Cycle). Press (Enter), and a second box will appear next to each field.
Once you are done entering all of the cycles you wish to have, press F5 to update. Please note
that there is already a hard coded cycle in this program: Cycle “Z”. Customers who want to treat
some of their accounts as “On hold accounts” can set them as cycle Z. That way, if you never
create a statement for this cycle, finance charges, late payment fees & insurance premiums will
never be accounted for. As if you put the customer’s accounts on hold.




                                                                                                      30
LABM                                A/R POSTING




This menu allows you to view the many transactions that the A/R software is capable of executing
at the head office level. If you begin by pressing “A” an additional menu will appear. The A/R
posting menu deals with:

       Invoices;
       Payments;
       Debits;
       Credits;
       Adjustments;
       Reposting transactions created at the POS;
       And reports related to these subjects.

Please note that at any point in the posting menu, the system may say: “Clear create File”. The
user needs to go to LABF before posting the transaction.

IMPORTANT:
It is very important to note that any posting done at the H.O. is not integrated to G/L. Only
transactions created at the POS will be integrated to G/L/ Therefore, any transactions created at
the H.O. need to be summarized through the Trial Balance report, and posted to G/L manually.




                                                                                                    31
LAAA                                     INVOICE




  This screen allows you to create an invoice for a customer, directly at the Head Office level.
  Creating an invoice is similar to creating a new account for a customer. In other words, it is
  used to do three things: (1) Account opening; (2) Recalculation of monthly payment of a
  Revolving account; (3) Creates a Debit to the account.

  Date: The date will automatically default to the actual date. You are given the option to
  change it, if needed. There are no limits to how much you can back track or future date it. As
  long as that date exists in your calendar file.

  Customer Phone: The customer’s phone number goes in this field.

  Initial: The customer’s initials are placed here. (The customer’s phone number and his initials
  are considered to be the “Client Code”).

  Term Code: The code of the terms being used. i.e. 01 for 30-day account. If you do not
  know the code, press enter and a window will open giving you a selection.




                                                                                                   32
Store: The store that the invoice should be attached to, it defaults to the store entered in the
customer’s maintenance menu (KB0P). If you press: “enter” a list of stores will appear to
select from. The list is derived from the file maintenance (ACAP).

Adjustment Code: Every transaction that is posted must have an adjustment code. These
codes can be created in LAIE, Adjustment Code Maintenance, located in the A/R module.
Enter the code in this field or press: “enter” for a list to appear. Please note that 8 Adjustment
Codes are already hard coded in the system: 900 to 907. They describe specific transactions
that will be posted on a regular basis. You will find that the system will restrict you from using
some of these hard codes. For example, you will not be able to post an invoice while posting it
to adjustment code 901: Payment. Any code that the user will create manually will have no
restrictions.

Reference No.: The system will generate a sequential number. You can override by placing
your own number. At the POS level, a transaction code is attached to the printed receipt.
When a customer decides to make a payment or transaction at the Head Office level, a
reference number must be generated. Reference numbers must be Unique.

Amount: The amount charged on the invoice.

Due Date: The due date of the invoice. The system will calculate the date according to the
term selected. Different Term Codes calculate due dates in different ways. The due date will
be the end of the term.

Description: A brief description of the transaction. It important to note that anything entered
in this field will appear on a customer’s statement.




                                                                                                33
LAAB                                          PAYMENT




This screen allows you to receive a payment from a customer, directly at the Head Office. When
creating a payment, a customer’s minimum payment due, past due, and aging amounts are
affected. It is important for the user to remember that unlike the POS transactions, any payments
created at the Head Office level will not be posted to G/L automatically. This has to be done
manually.

    Date: The date will automatically default to the actual date. You are given the option to
    change it, if needed. There are no limits to how much you can back track or future date it. As
    long as that date exists in your calendar file.

    Customer Phone: The customer’s phone number goes in this field.

    Initial: The customer’s initials are placed here.

    Store: The store that the invoice should be attached to, it defaults to the store entered in the
    customer’s maintenance menu (KB0P). If you press: “enter” a list of stores will appear to
    select from. The list is derived from the file maintenance (ACAP).

    Adjustment Code: Every transaction that is posted must have an adjustment code. These
    codes can be created in LAIE, Adjustment Code Maintenance, located in the A/R module.
    Enter the code in this field or press: “enter” for a list to appear. Please note that 8 Adjustment
    Codes are already hard coded in the system: 900 to 907. They describe specific transactions
    that will be posted on a regular basis. You will find that the system will restrict you from using
    some of these hard codes. For example, you will not be able to post an invoice while posting it



                                                                                                    34
to adjustment code 901: Payment. Any code that the user will create manually will have no
restrictions.

Reference No.: The system will generate a sequential number. You can override by placing
your own number. At the POS level, a transaction code is attached to the printed receipt.
When a customer decides to make a payment or transaction at the Head Office level, a
reference number must be generated. Reference numbers must be Unique.

Amount: The amount paid.

Description: A brief description of the transaction. It important to note that anything entered
in this field will appear on a customer’s statement.

F1: Inquiry button, will display a list of all customer account numbers.




This screen will automatically appear, asking you to manually apply the payment. If the
customer had more than one term code, then you can choose what portion of the payment
applies to which term code. Once you are done, press F5 to update. Unless you are at the
POS level, you will not be able to update until you have applied the whole payment. Any
payments that do not get applied at the POS will appear in a window on the payment screen
after polling.

Any payments that were not applied at the POS will automatically appear
as soon as you enter into the Payment screen. A window will appear,
displaying a list of all the customers that need to have their payments
applied. Once you select a customer, the system will bring to the above
“Apply Payment” window, where you will be able to apply the amount.


                                                                                              35
LAAC                                     CREDIT MEMO




This screen can be used to make a credit adjustment to a customer’s account at the head office
level. i.e. customer wants to request a late fee refund. It is important for the user to remember that
unlike the POS, any credit note created at the Head Office level will not be posted to G/L
automatically. This has to be done manually. Only a credit note will affect a customer’s past due.


    Date: The date will automatically default to the actual date. You are given the option to
    change it, if needed. There are no limits to how much you can back track or future date it. As
    long as that date exists in your calendar file.

    Customer Phone: The customer’s phone number goes in this field.

    Initial: The customer’s initials are placed here.

    Store: The store that the invoice should be attached to, it defaults to the store entered in the
    customer’s maintenance menu (KB0P). If you press: “enter” a list of stores will appear to
    select from. The list is derived from the file maintenance (ACAP).

    Adjustment Code: Every transaction that is posted must have an adjustment code. These
    codes can be created in LAIE, Adjustment Code Maintenance, located in the A/R module.
    Enter the code in this field or press: “enter” for a list to appear. Please note that 8 Adjustment
    Codes are already hard coded in the system: 900 to 907. They describe specific transactions
    that will be posted on a regular basis. You will find that the system will restrict you from using
    some of these hard codes. For example, you will not be able to post an invoice while posting it


                                                                                                    36
to adjustment code 901: Payment. Any code that the user will create manually will have no
restrictions.



Reference No.: The system will generate a sequential number. You can override by placing
your own number. At the POS level, a transaction code is attached to the printed receipt.
When a customer decides to make a payment or transaction at the Head Office level, a
reference number must be generated. Reference numbers must be Unique.

Amount: The amount of the credit memo.

Description: A brief description of the transaction. It important to note that anything entered
in this field will appear on a customer’s statement.

F1: Inquiry button, will display a list of all customer account numbers.




   If that specific customer had any past due amount outstanding (this amount would show in
   the aging report, as well as on screen LAE), then the system will ask you whether you
   want to update past due or not. If you choose Y, then the system will apply the amount of
   the credit against any past due. Enter Y or N, and press Esc once.




                                                                                              37
  This screen will appear, asking you to manually apply the credit. You can choose what
  portion of the credit memo applies to which account (if more than one exists). Once you
  are done, press F5 to update.


Refunds are the only type of credits that can be created at the POS. A list
of all POS refunds will automatically appear as soon as you enter into the
Credit Memo screen. A window will appear, showing you a list of all the
customers that need to have their credit adjustments applied. Once you
select a customer, the system will bring to the above “Apply Credit”
window, where you will be able to apply the amount.




                                                                                            38
LAAD                                    DEBIT MEMO




 This screen can be used to make a debit adjustment to a customer’s account at the head office
 level. i.e. customer’s check was returned NSF, you want to charge him a NSF fee. Please
 note that a Debit memo will not recalculate a customer’s monthly payments, nor will it create
 him/her a new account. If this is the case, then you should be posting an invoice instead of a
 debit memo. It is important for the user to remember any debit note created at the Head Office
 level will not be posted to G/L automatically. This has to be done manually.

 Date: The date will automatically default to the actual date. You are given the option to
 change it, if needed. There are no limits to how much you can back track or future date it. As
 long as that date exists in your calendar file.

 Customer Phone: The customer’s phone number goes in this field.

 Initial: The customer’s initials are placed here.

 Store: The store that the invoice should be attached to, it defaults to the store entered in the
 customer’s maintenance menu (KB0P). If you press: “enter” a list of stores will appear to select
 from. The list is derived from the file maintenance (ACAP).




                                                                                                  39
Adjustment Code: Every transaction that is posted must have an adjustment code. These
codes can be created in LAIE, Adjustment Code Maintenance, located in the A/R module.
Enter the code in this field or press: “enter” for a list to appear. Please note that 8 Adjustment
Codes are already hard coded in the system: 900 to 907. They describe specific transactions
that will be posted on a regular basis. You will find that the system will restrict you from using
some of these hard codes. For example, you will not be able to post an invoice while posting it
to adjustment code 901: Payment. Any code that the user will create manually will have no
restrictions.


Reference No.: The system will generate a sequential number. You can override by placing
your own number. At the POS level, a transaction code is attached to the printed receipt.
When a customer decides to make a payment or transaction at the Head Office level, a
reference number must be generated. Reference numbers must be Unique.

Amount: The amount of the debit memo.

Description: A brief description of the transaction. It important to note that anything entered in
this field will appear on a customer’s statement.




                                                                                                40
If that specific customer had any Minimum Payment Due amount, then the system will ask
you whether you want to update it or not. If you choose Y, then the system will apply the
amount of the debit against the customer’s Min. Pay Due. Enter Y or N, and press Esc
once.




This screen will automatically appear, asking you to manually apply the payment. Choose
what portion of the debit memo applies to which of the customer’s account. Once you are
done, press F5 to update.




                                                                                       41
LAAE                               DEBIT/CREDIT NOTE




This screen is used to post a debit/credit adjustment at the Head Office level. Some adjustments
are needed when a charge, payment or adjustment was posted to the wrong account. You can
therefore use this screen to transfer the transaction from one account to another. The difference
with this menu is that it allows you to make both adjustments (debit/credit) all at once. It processes
both sides of the adjustment concurrently as a part of one transaction. You will be asked to first
post the debit part of the transaction, followed by the credit. It is important to note that only the
customer’s past due, as well as min pay due will be affected. Remember that these transactions
are created at the H.O. Which means that you will have to enter them manually into G/L.

    Date: The date will automatically default to the actual date. You are given the option to
    change it, if needed. There are no limits to how much you can back track or future date it. As
    long as that date exists in your calendar file.

    Customer Phone: The customer’s phone number is placed in this field.

    Initial: The customer’s initials are placed here.




                                                                                                     42
Store: The store that the invoice should be attached to, it defaults to the store entered in the
customer’s maintenance menu (KB0P). If you press: “enter” a list of stores will appear to select
from. The list is derived from the file maintenance (ACAP).

Adjustment Code: Every transaction that is posted must have an adjustment code. These
codes can be created in LAIE, Adjustment Code Maintenance, located in the A/R module.
Enter the code in this field or press: “enter” for a list to appear. Please note that 8 Adjustment
Codes are already hard coded in the system: 900 to 907. They describe specific transactions
that will be posted on a regular basis. You will find that the system will restrict you from using
some of these hard codes. For example, you will not be able to post an invoice while posting it
to adjustment code 901: Payment. Any code that the user will create manually will have no
restrictions.

Reference No.: The system will generate a sequential number. You can override by placing
your own number. At the POS level, a transaction code is attached to the printed receipt.
When a customer decides to make a payment or transaction at the Head Office level, a
reference number must be generated. Reference numbers must be Unique.

Amount: The amount of the transaction.

Description: A brief description of the transaction. It important to note that anything entered in
this field will appear on a customer’s statement.




                                                                                                43
This screen will automatically default to adjustment code 903 (Debit note). You therefore enter the
customer number for whom you want to make a debit adjustment. You can change the adjustment
code if necessary. Once you enter all the information in this screen, press (Enter).




Once you pressed enter, the Apply Detail screen will appear. Choose where you want to apply the
amount and press F5 to update. N.B. The amount debited could be allocated to many term codes.




                                                                                                 44
Once you pressed F5 to update, another window will appear to enter the customer code you wish
to credit. The customer code will automatically default to the same one as the customer that was
debited. But you can change customer codes if necessary. The adjustment code will automatically
default to 902 (Credit note). But you can change codes if necessary. Remember that there are
restrictions to which adjustment codes to use (hard codes). Press (Enter) when finished.




The Apply Credit window will show up on your screen for the customer you wish to credit. If it is the
same customer, then you can apply the credit amount to the desired term code. If you had entered
a different customer code on the previous screen, then you will see the latter’s account here (so
that you know you’re applying the credit to him/her).




                                                                                                   45
LAAF                                 REPORT PRINT




 This screen gives you the option to print a report on all transactions for the current period.
 Once you have updated your statements, any updated transactions will not print on this
 report. It is therefore used to view or print transactions that have not been printed on
 statements yet. Before creating your statements, you can choose to only print transactions
 that were created at the Head Office, in order to enter them into G/L.

    Option: There are several variations that can be used for reporting.
    A. Invoice report= A report on invoices.
    B. Payment= A report on customer payments.
    C. Credit report= A report on customer’s credit adjustments.
    D. Debit report= A report on customer’s debit adjustments.
    E. All reports= A report on A through D.

    Sequence: You have an option of sequences that can be used for reporting.
    A. Date/Store/Customer= Will appear by order of date, store and finally customer.
    B. Customer/Store= Will appear by order of customer then store. You will be prompted
       to enter a customer code, which equates to the customer phone number. This code is
       derived from the customer maintenance menu (KBOP). To bypass this field press
       “enter” and all customers will be included.
    C. Store/Date= Will appear by order of store then by date. This selection will prompt you
       to input a store number. If you would like to include all stores, press “enter” to bypass
       this field.

    From Date: Starting date of report

    To Date: Ending date of report


                                                                                                  46
Print Create from (H)ead Office, (C)ash, (B)oth: You have the option of generating
reports created from (H)ead Office, (C)ash, or (B)oth.


(I)nclude/(E)xclude account grouping: Account Groupings are setup in the
maintenance menu (LAIA), and you can link them to a customer in the Customer
Maintenance Menu (KB0P). If you place (I), it will include the account groupings that you
select and only those groupings. If you select (E) for exclude, the report will exclude the
selected account groupings and include the remaining. Whether you press: (I) or (E), and
then leave the boxes blank, the system will include all accounts. For example, lets assume
that a customer has an account grouping set for A: Alternative Payment Schedule. If I
select “I” and choose A, only customers attached to A will be included in the report. If I
select “E” and choose “A”, then all customers but the ones attached to “A” will be
included.


NOTE: An example of the “Sequences” is shown on the following page.




                                                                                         47
                                       AR POSTING LIST
By: Date/Store/Custom:
                                       A/R Posting List
Date: 07/01/2000                       Invoice
Customer                  Cust. Code   Alt. Code        Ref. Date Ref. No.    Ref. Amt. C   Adj        Term
Karim Eweida              4219397KE    ss273897223           7/1/00 123456789       5000H   900        12 12 mth SSP
Jamie Douglas             6962925JD    jj5647895321          7/1/00 987654321       2500H   900        1Y one year

Total Type:     Transaction: 2                                      Total Amount:   7500
Invoices created the same date will print on the same page.



By: Customer/Store:
                                       A/R Posting List
                                       Invoice
Customer                  Cust. Code   Alt. Code        Ref. Date Ref. No.    Ref. Amt. C   Adj        Term
Karim Eweida              4219397KE    ss273897223           7/1/00 123456789       5000H   900        12 12 mth SSP
Total Type:        Transaction: 1                                   Total Amount:   5000

Jamie Douglas             6962925JD    jj5647895321        7/5/00     987654321     2500H   900        1Y one year

Total Type:        Transaction: 1                                   Total Amount:   2500



By: Store/Date:
                                       A/R Posting List
STORE 101 FAIRVIEW                     Invoice
Customer           Cust. Code          Alt. Code        Ref. Date Ref. No.    Ref. Amt. C   Adj        Term
Karim Eweida       4219397KE           ss273897223           7/1/00 123456789       5000H   900        12 12 mth SSP
Jamie Douglas      6962925JD           jj5647895321          7/5/00 987654321       2500H   900        1Y one year

Total Type:     Transaction: 2                                 Total Amount:        7500
Invoices created for the same store will appear on the same page.




                                                                                                  48
LAAG              CHANGE MONTHLY PAYMENT




   A customer’s monthly payment is based on the term code associated to his/her account. It
   is calculated at the time of purchase (when the invoice is posted). It will also get
   automatically recalculated when any of the following occurs:
                          1. A return is made.
                          2. If the monthly payments are based on a declining balance (Term
                             Code Maintenance).
                          3. If it is a Revolving account – When new purchases are added on.

   This screen allows you to change the customer’s monthly payments.

   Customer Phone: Enter the customer phone number in this field.

   Initial: The initials will appear when the phone number is placed.




                                                                                          49
       Once you enter the customer’s phone code, a window displaying the customer’s account
       information will appear. If the customer has more than one account, then you can select
       the appropriate one in which you would like to change the monthly payments.




Once you selected the desired term code, another window will appear. This is where you change
the monthly payments. This screen will also give information on any past due amount that the
customer owes. (From: Current, to: Over 90 days). Once you changed the monthly payment, press
F5 to update.


                                                                                                 50
LAAH                  ADJUSTMENT CODE REPORT




This screen is found to be very useful. You can print reports for any time period. It also allows you
to break down your results better than the Report Menu. This is because you are printing by
adjustment code, which allows you to separate the different types of credits and so on. Whereas
the Print Report allows you to only print your “Total Credits”. The Adjustment Code report is also
used to generate amounts for posting transactions to G/L. It is different from the Posting report
because it allows you to print transactions that have already printed on statements.

Adjustment Code: Select the adjustment code you would like to generate a report on. If you do
not know the exact code press “shift” and “#” and the codes will appear. If left blank, the system
will generate a report that includes all the adjustment codes.
From Date: Starting date of transactions to be included on report.
To Date: Ending date of transactions to be included on report.
(I)nclude/(E)xclude account grouping: Account Groupings are setup in the maintenance menu
(LAIA), and you can link them to a customer in the Customer Maintenance Menu (KB0P). If you
place (I), it will include the account groupings that you select and only those groupings. If you
select (E) for exclude, the report will exclude the selected account groupings and include the
remaining. Whether you press: (I) or (E), and then leave the boxes blank, the system will include all
accounts. For example, lets assume that a customer has an account grouping set for A:
Alternative Payment Schedule. If I select “I” and choose A, only customers attached to A will be
included in the report. If I select “E” and choose “A”, then all customers but the ones attached to
“A” will be included.
Cycle Billing: This box will only appear if you have more than one billing cycle per month. Select
the cycle code billing that you would like to see in this report. i.e. A=1st to the 15th, B=16th to the
31st. To review all the billing cycles leave the field blank. Cycle “Z” will not appear in this report.
Print by (C)ustomer or (S)tore: You can select to have the report printed in order by customer or
by store. If you choose to print by store, each store will appear on a separate printout.



                                                                                                    51
                  ADJUSTMENT CODE REPORT

                              Adjustment Code   900 Invoice
     FAIRVIEW

Customer         Cust. Code   Alt. Code           Ref. Date    Ref. No.        Transaction       Ref. Amt   C




                ***Above is a small sample of an Adjustment Code Report***
                       Karim Eweida                4219397KE    ss273897223                   7/1/00     1234
                       Jamie Douglas               6962925JD    jj5647895321                  7/1/00     9876



                                                                                                       Transa
                                                                                                       Grand




                                                                                         52
LAAI                         REPOSTING INVOICE




When the posting of Invoices, Payments and Credits have been registered through the POS and
received at Head Office, the posting has gone to G/L, through Cash Receipts. However, if an
error occurs at the POS level, then it will render the posting “invalid”, even though it has properly
gone through G/L. Anything that goes through reposting does not need to be posted to G/L
because it has already gone through “Cash Receipts”. Reposting simulates the transactions
coming from stores. Therefore, this screen will be similar to the Invoice screen. Only the reference
number will not be generated by the system. You must enter the same reference number that was
generated at the POS.

    Date: The date will automatically default to the actual date. You are given the option to
    change it, if needed.

    Customer Phone: Input the customer’s phone number.

    Initial: The customer’s initials will appear here after entering the phone number

    Term Code: The code of the terms being used. i.e. 01 for 30-day account. If you do not
    know the code, press enter and a window will open giving you a selection.



                                                                                                   53
   Store: The cursor will automatically skip this field. Once you have entered the reference
   number, the corresponding store number will appear in this field.

   Adjustment Code: The default code for the transaction will automatically appear on the
   screen. i.e. code= 900 for Invoice. You will not be able to change this adjustment code.

   Reference No.: At the POS level, a transaction code is attached to the printed receipt. You
   must enter the same reference number generated at the POS for the transaction that you are
   reposting.
   POS Reference Numbers are a combination of: (1) The Store Number – First three digits; (2)
   The Cash Number – Next two digits; (3) Five sequential numbers – Last five digits.

   Amount: The amount charged on the invoice.

   Due Date: The due date of the invoice. The system will calculate the date according to the
   term selected. Different Term Codes calculate due dates in different ways. The due date will be
   the end of the term.

   Description: A brief description of the transaction. It important to note that anything entered in
   this field will appear on a customer’s statement.

It is important that the same details from the POS transaction be used in
the reposting transaction. (Store; reference #; customer; adjustment code;
term code; due date; and description).

The Following is a sample of Invalid Transactions Polled from the POS:


                                                                    INVALID TRANSACTIONS LIST

                                                                            INVALID SALES

 STR    BILL # DATE TIME          EMPLOYEE         CUST. COD        CODE TYPE DESCRIPTION

 002 0020100408 07/01/00 -09:09           1        2637123DL        5008610 S        CASUAL PANT
 003 0030100408 07/02/00 -09:19           1        2637129KE        5008410 S        PANTALON
 003 0030100412 07/02/00 –10:35           1        4219397KE        5009010 S        T-SHIRT




                                                                                                  54
LAAJ                               REPOSTING PAYMENT




This screen is very similar to the Payment screen. Only the reference number will not be generated
by the system. You must enter the same reference number that was generated at the POS.
Anything that goes through reposting does not need to be posted to G/L because it has already
gone through “Cash Receipts”. Reposting simulates the transactions coming from stores.

    Date: The date will automatically default to the actual date. You are given the option to
    change it, if needed.

    Customer Phone: Input the customer’s phone number.

    Initial: The customer’s initials will appear here after entering the phone number

    Store: The cursor will automatically skip this field. Once you have entered the reference
    number, the corresponding store number will appear in this field.




                                                                                                55
   Adjustment Code: The default code for the transaction will automatically appear on the
   screen. i.e. code= 901 for Payment. You will not be able to change the code since it is a
   payment that you are reposting.

  Reference No.: At the POS level, a transaction code is attached to the printed receipt. You
  must enter the same reference number generated at the POS for the transaction that you are
  reposting.
  POS Reference Numbers are a combination of: (1) The Store Number – First three digits; (2)
  The Cash Number – Next two digits; (3) Five sequential numbers – Last five digits.

  Amount: The amount of the payment entered at the POS.
  Description: A brief description of the transaction. It important to note that anything entered in
  this field will appear on a customer’s statement.

   F1: Inquiry button, displays a list of all customers.

It is important that the same details from the POS transaction be used in
the reposting transaction. (Store; reference #; customer; adjustment code;
term code; due date; and description).




                                                                                                  56
LAAK                         REPOSTING CREDIT




This screen is very similar to the Credit Adjustment screen. Only the reference number will not be
generated by the system. You must enter the same reference number that was generated at the
POS. The only credits possible at the POS are returns of merchandise. Therefore, you will only be
reposting merchandise returns on this screen. Anything that goes through reposting does not
need to be posted to G/L because it has already gone through “Cash Receipts”. Reposting
simulates the transactions coming from stores.

    Date: The date will automatically default to the actual date. You are given the option to
    change it, if needed.

    Customer Phone: Input the customer’s phone number.

    Initial: The customer’s initials will appear here after entering the phone number

    Store: It is important that the store entered here be the same store where the transaction
    occurred. The cursor will automatically skip this field. Once you have entered the reference
    number, the corresponding store number will appear in this field.



                                                                                                   57
   Adjustment Code: The default code for the transaction will automatically appear on the
   screen. i.e. code= 902 for Credit

   Reference No.: At the POS level, a transaction code is attached to the printed receipt. You
   must enter the same reference number generated at the POS for the transaction that you are
   reposting.
   POS Reference Numbers are a combination of: (1) The Store Number – First three digits; (2)
   The Cash Number – Next two digits; (3) Five sequential numbers – Last five digits.

   Amount: The amount of the return from the POS.
   Description: A brief description of the transaction. It important to note that anything entered in
   this field will appear on a customer’s statement.

   F1: Inquiry button, displays a list of all customers.

It is important that the same details from the POS transaction be used in
the reposting transaction. (Store; reference #; customer; adjustment code;
term code; due date; and description).


This concludes the A/R Posting menu. Press (Esc) to go back to the Accounts Receivables Main
Menu.




                                                                                                   58
LABM                                 STATEMENTS
You will need to get into this screen at the end of every period in order to create, print, make an
inquiry, list a Trial Balance, as well as update your A/R statements.




We recommend that you do the following steps exactly as followed:
   1. Create Statements (LABA)
   2. Run Trial Balance list and review it (LABE)
   3. If needed, Inquire on a customer’s statement (LABB)
   4. If statements are satisfactory, print statements (LABC)
   5. Update Accounts Receivables (LABD) **
   6. Clear the Create File (LABF): At any time, if adjustments need to be made to an A/R
       customer, the create files must be cleared, the transactions posted and the files rebuilt (by
       re-creating the statements – LABA).

    ** You must make sure that the statements are accurate before you update. Once you
    update your statements, there is no way of going back to make any adjustments for that
    period. **




                                                                                                      59
LABA                        CREATE STATEMENTS




  Before creating statements, you must make sure that polling was verified, and that
  all transactions are posted. Customer statement processing should occur on the day
  following the close of the billing cycle. That way, you are sure to have all A/R transactions
  for the whole cycle included in the statements. This screen is used to create the statements
  for the period. You have to specify the “Due Date” that you want the monthly payments
  paid by. Once you create the statements, a temporary file is created, that will allow you to
  print the statements.

       Due Date: The due date of the statement created. Will default to the present date.
       The due date appears on the statement for information only. This date is not used for
       validation anywhere in the system. If the customer pays the amount due before the
       next cut off date, no finance charges will be applied.

       Cycle Billing: If you have more than one statement cycle, a Cycle Billing box will
       appear. The cycle billing code associated with the due date i.e. Cycle A. You will be
       able to create a statement for cycle “Z” if you wish.




                                                                                               60
F5: After entering these two fields select F5 to create the statements.


 You will then notice numbers scrolling at the bottom right of the screen. Once the
system has finished all calculations for the statements, a summary box will appear
listing all totals that are going to be billed:




    Once you press escape, this screen will disappear. You will not
    be able to reproduce it again. It is recommended that you print
    this screen (by using Print Screen button) for your records.




                                                                                      61
LABE                          TRIAL BALANCE LIST




   It is vital that the Trial Balance List is run prior to the Update (LABD) of accounts
   receivable. You can use this report to post finance, late and insurance charges (if
   applicable) to the general ledger. The report will include the following information;
   customer code, balance forward, invoice, payments, credits, debits, finance charge, late
   fees, insurance, new balances, and the totals of all the above.

   Option:
             A. By customer code: Enter the customer code i.e. telephone number.
             B. By store: Enter the store number you would like to receive a report on.
                You can leave these fields blank to select all.

   (I)nclude/(E)xclude account grouping: Account Groupings are setup in the
   maintenance menu (LAIA), and you can link them to a customer in the Customer
   Maintenance Menu (KB0P). If you place (I), it will include the account groupings that you
   select and only those groupings. If you select (E) for exclude, the report will exclude the
   selected account groupings and include the remaining. Whether you press: (I) or (E), and
   then leave the boxes blank, the system will include all accounts. For example, lets assume
   that a customer has an account grouping set for A: Alternative Payment Schedule. If I
   select “I” and choose A, only customers attached to A will be included in the report. If I
   select “E” and choose “A”, then all customers but the ones attached to “A” will be
   included.




                                                                                              62
LABB                        INQUIRY STATEMENTS




   This screen allows you to make inquiries on customer statements by using one of two
   methods to retrieve the information. Moreover, if you have not created your statements in
   the LABA screen, no data will appear on the screen. Unless, you hit F1-Previous, a
   window listing previous months (up to 26 periods) will appear. You will have the ability to
   inquire on a customer’s previous statements.

   Option:
             A. By Customer Code: Enter the customer code, which is usually the phone
                number.
             B. By Customer Name: Enter the customer name to retrieve statement
                information. A box will appear where you input the last name and first name of
                the selected customer.

             Note: You do not have to enter the customer’s full name/code. If you just enter
             three, two, or even one letter/number, the system will display the closest customer
             to your entry.

   F1 Previous: If you select this function, then you will be able to print statements of
   previous months. (You can go back up to 26 periods).




                                                                                              63
Once you have entered the customer information on the previous screen, this one will appear. You
will be able to view the information that the customer will receive on his statement for the current
month. Note that one screen appears for each of the customer’s accounts. As you can see, the
Term Code type (account type), dates, descriptions and amounts are also viewed on the screen.

F1: Return to previous screen, in order to select another customer inquiry.
F4: If the customer has another account, then this function will allow you to view it.
F5: Once you have selected the F4 function, you can return to the previous account inquiry.
F6: You can view the next customer, in order of customer code.
F7: You can view the previous customer, by customer code.




F8: This function will allow you to view all finance charge information for that specific account.




                                                                                                     64
LABC                                 PRINT STATEMENTS




Every Retail Client will have a custom-made “Print Statements” program developed. Therefore,
each one will have a different Print Statements screen, with different options to print. We will use
this menu as an example in order to give the user an idea of how it might look like. You have the
choice of either printing them in numerical order (Customer Code), or alphabetical order (Customer
Name). You can also decide to print all of the statements, or in specified portions.

        Option: Enter either “A” or “B” to select print by customer code or customer name.

        From – To: Enter the range of codes / names that you would like to print.

        Create ASCII File: Enter “Y” or “N” for whether you would like to create an ASCII File.

        Print Mask (Y/N): Enter “Y” or “N”. (“Y” will print a statement with all fields filled in to aid
        alignment). This field is not mandatory.

        F1 Previous: If you select this function, then you will be able to print statements of
        previous months. (You can go back up to 26 periods).




                                                                                                           65
LABD                               UPDATE STATEMENTS




This is the final step in the print statements process. The LABD menu gives you the capability
of updating your statements. Regular updates must be initiated in order to have finance charges
rendered, take effect. This step should only be done after the Trial Balance report has been
printed, since the update deletes the temporary files used to print the Trial Balance. Once you
update the statements, all data in the temporary file is shifted into the current file, in order to put it
up-to-date.
WARNING: Once you update, you will not be able to go back and do any
modifications.

Next Cut Off: The next statement cut off date that has yet to be issued to the customer. This will
update the last statement, as well as store last month’s information in to a Previous file**

F5: By pressing F5, you confirm the update,

**Previous files: The system is able to store data in history files up to 26 periods.

Once you press: F5. You should see numbers spinning on the bottom right of the screen. This
means that the system is processing the update.



*IMPORTANT: Please note that Polling must be verified every night.
If polling did not work, then this could cause problems when you
update*

                                                                                                        66
LABF                           CLEAR CREATE FILE




          Simply press F5 to clear the create file.

   You can use this function after you have created your files, and then realized that you have
   made a mistake (i.e. You forgot to enter Debit adjustments for store 101). By clearing your
   created files prior to updating, nothing gets affected. It is used if you want to: Post; Repost;
   Change Terms, Merge customers or Change customer code while the statement file
   exists. Once you have completed all the adjustments necessary, you can go back to the
   statements menu, and re-create your statements in (LABA).




                                                                                                67
LAC                                  CHANGE TERM




 This screen is used when you would like to change a Customers Term code. Please note that:
 The create file must be clear in order to use this function.
 Customer Phone: Enter the Customer’s number for whom you want to change Term Codes.

 Initial: Once you entered the customer’s number, the initials will appear automatically in this
 field.




                                                                                                   68
An Account screen will appear, asking you to choose the customer’s account in which you
would like to make the change. Highlight the desired account, and press (Enter).




                                                                                          69
This screen will follow, asking you to enter the new Term Code that you would like to apply to
this customer’s account. Please note that if it is a new Term Code, then it will have to be
created first in the Term Code Maintenance Menu. Once the Term Code is entered in the
box, press F5 to confirm. A screen, (similar to the Change Monthly Payments screen), will
appear. This will inform you what the customer’s new monthly payments will be. Press F5 to
confirm. Or change the monthly payments if you would like, and then press F5 to complete the
transaction.




                                                                                            70
LADA                               A/R AGING MENU




The Re-Aging A/R screen will allow you to change a customer’s past due or current amounts. Type
the customer’s phone number in the field, then press (Enter). A window similar to the LAAG
screen (Change Monthly Payments) will appear, where you will be able to scroll down to the “Days
Spreads”, and make the modifications that you wish. This screen becomes useful when you want
to make a modification to a customer’s account aging status.




                                                                                              71
LADB                                A/R AGING REPORT




You will need to create an A/R Aging Report on a regular basis in order to keep track of clients that
have past due amounts. This report will allow you to make decisions concerning write-offs,
collection, or just for information purposes.

Sequence: Choose the sequence that you would like to use in order to view the report.

Age By: There are three different ways of creating an aging report:
    1. Balance Spread: will display balances owed by the customer, broken down by day
       spreads. (i.e. 30 days, 60 days, 90 days, over 90 days)
    2. Balance: will display the total balance owed by a customer, based on the oldest past due.
    3. Total Billed: will display only the “Total Billed” balances, broken down by day spreads.
               An example of each calculation is shown on the next page
Terms Details (Y/N): If you choose “Y”, the report will display the details of each Term Code.

Print Total Only (Y/N): If you choose “Y”, the report will only display the customer totals.

Cycle Billing: Choose a billing cycle that you would like to view, or leave blank for all. Cycle Billing
“Z” will not be included in this report.

(I)nclude/(E)xclude account grouping: Account Groupings are setup in the maintenance menu
(LAIA), and you can link them to a customer in the Customer Maintenance Menu (KB0P). If you
place (I), it will include the account groupings that you select and only those groupings. If you
select (E) for exclude, the report will exclude the selected account groupings and include the
remaining. Whether you press: (I) or (E), and then leave the boxes blank, the system will include all
accounts. For example, lets assume that a customer has an account grouping set for A:
Alternative Payment Schedule. If I select “I” and choose A, only customers attached to A will be
included in the report. If I select “E” and choose “A”, then all customers but the ones attached to
“A” will be included.


                                                                                                      72
                  Here is an example of how each aging calculation is done:



                                               Balance Spread Aging Report
                                                                                               Aging
   Customer #         Name          Term Code      Type Balance Total Billed Current 30 days 60 days 90 days > 90 days
   6313336RG      Greer, Robert           10        R    1,000.00    342.00 758.00 100.00 100.00         42.00
   6313336RG      Greer, Robert            1        N    1,000.00  1,000.00                           1,000.00
   6313336RG      Greer, Robert           I1        C    1,000.00    100.00 1,000.00
   6313336RG      Greer, Robert           F1        D    1,000.00    342.00 758.00 100.00 100.00         42.00
                 ***Total Customer****                   4,000.00  1,784.00 2,516.00 200.00 200.00 1,084.00
*** Aging Spread of both Billed & Unbilled amounts


                                                     Balance Aging Report
                                                                                                  Aging
   Customer #           Name            Term Code     Type Balance Total Billed Current 30 days 60 days 90 days > 90 days
   6313336RG         Greer, Robert          10          R     1,000.00       342.00                      1,000.00
   6313336RG         Greer, Robert           1          N     1,000.00     1,000.00                      1,000.00
   6313336RG         Greer, Robert          I1          C     1,000.00       100.00 1,000.00
   6313336RG         Greer, Robert          F1          D     1,000.00       342.00                      1,000.00
                   ***Total Customer****                      4,000.00     1,784.00 1,000.00             3,000.00
*** Report in Bank format. All total Balances are    In the oldest past due column




                                                    Total Billed Aging Report
                                                                                                 Aging
   Customer #          Name          Term Code       Type Balance Total Billed Current 30 days 60 days 90 days > 90 days
   6313336RG       Greer, Robert         10           R    1,000.00    342.00 100.00 100.00 100.00         42.00
   6313336RG       Greer, Robert          1           N    1,000.00  1,000.00                           1,000.00
   6313336RG       Greer, Robert         I1           C    1,000.00    100.00 100.00
   6313336RG       Greer, Robert         F1           D    1,000.00    342.00 100.00 100.00                42.00
                  ***Total Customer****                    4,000.00  1,784.00 300.00 200.00 200.00 1,084.00
*** Aging Spread of only the Billed amounts.




                                                                                                       73
LAE                        A/R CUSTOMER INQUIRY




      You will be using this screen very frequently when wanting to make an inquiry on a
      customer. You can enter the customer’s information using three methods:

      F1: The customer’s name.

      F2: The customer’s code (phone number).

      F3: The customer’s alternative code ( created in screen KP00).




                                                                                           74
        Once you have selected a customer, you will be able to view the following:




This customer has two different accounts. Therefore, his customer code will help you access all the
different accounts that are held with your company. By highlighting the account that you want to
view, and then pressing enter, you will be able to look at the details of the account:




                                                                                                75
A white box will appear, displaying all the details (transactions) of the account, since the account’s
opening.

        F1: Customer: Go back to main screen in order to select another customer.

        F2: History/Current: This function will allow you to switch back and forth between the
        customer’s history (past) term codes that have already been paid in full, and the current
        ones.

        F3: PRV. Customer: View previous customer (by customer code).

        F4: Next Customer: View next customer (by customer code).

        F8: Print Screen: You will be able to print / view all of the customer’s information.

        F9: Customer Info: Will display Customer information, entered in the Customer
        Maintenance file, for A/R customers:




                                                                                                    76
Most of the information on this screen is the same as the data displayed in the third screen
of Customer’s Maintenance: (KB0P).

Finance Charge %: Some Retail clients charge their customers different finance charges
depending on their credit score. (The higher the credit score, the higher the FC). This field
would be entered manually in the third screen of the KB0P menu.

Credit Score: When a customer applies for credit, you might decide to do a credit check
on him/her. The credit rating that they will score can be entered in KB0P menu.

Salesman code: The code of the sales representative with whom this client is attached to.

Account Grouping: If this customer is linked to an account group (through KB0P), then
the account grouping code will appear in this field.

Extra Acc. Grp.: If the customer is linked to a second account grouping (also through
KB0P), then this would also appear in this field.

Collector Code: If the customer is linked to a collector code (through KB0P), it will appear
in this field.

Agent Code: If the customer is linked to an agent code (through KB0P), it will appear in
this field.

Insurance Code: If the customer is linked to an insurance code (through KB0P), it will
appear in this field.

Print Statement: Either “Y” or “N” will appear, depending on what was entered in KB0P.

Late Payment Fee: Either “Y” or “N” will appear, depending on what was entered in KB0P.


                                                                                           77
Last payment date: Will display the last date that the customer made a payment.

Last Payment Amount: Will display the amount of the last payment made.

New Credit date: Date that the customer’s credit was last updated.

Creation Date: The date that the customer’s account was created.

Last Month Balance: Will display the customer’s last month total balance

Payment History: Will display a monthly breakdown, as well as an annual total of the
number of payments made by that customer.

Past Due History: Will display a monthly breakdown, as well as an annual total of the
number of past dues that the customer had.

Also included is an aging table, informing you of all amounts that are current, 30
days, 60 days, 90 days and over 90 days late.




                                                                                        78
LAFP                             PAY. NOT APP. LIST




Suppose a customer has two revolving accounts. The customer decides that he wants to pay $500.
So he goes to one of your stores, submits a check of $500.00, and leaves the store. The employee
logs on in order to post the payment. However, he does not know how much of the check is
supposed to be applied to each account. He has a choice of “not applying the payment”, which is
an option available only at the POS. This in turn will not apply the payment at the H/O. If the
customer only had one account, then the payment automatically gets applied to that account. Head
office will then use this screen to run a report that will list all the customer payments, as well as
returns, that have been applied at the POS level (Returns will never get applied at the POS,
even if the client only has one account). H/O can then use its judgment on where to apply the
payment, or call the client.

From Date: Enter starting date (usually beginning of the period / cycle).

To Date: Enter Ending date (usually ending of period / cycle).



        N.B. This function should be done prior to statement creation.




                                                                                                  79
LAGP                          CUSTOMER BALANCE LIST




This screen gives you a list of all the customers, and their balances as of that date. (You can do
this for one term code, or leave it blank for all of them). This report can run for any date.

Balance As of: Enter the “as of” date for which you would like to view the customer’s balance.

Term Code: If you only wish to view customer balances for a specific Term Code, enter it here. If
you want to view all term codes, leave this field blank.

Total only (Y/N): N will show you details per type of account;
                  Y will show you a grand total for customers and all of their accounts.

(I)nclude/(E)xclude account grouping: Account Groupings are setup in the maintenance menu
(LAIA), and you can link them to a customer in the Customer Maintenance Menu (KB0P). If you
place (I), it will include the account groupings that you select and only those groupings. If you
select (E) for exclude, the report will exclude the selected account groupings and include the
remaining. Whether you press: (I) or (E), and then leave the boxes blank, the system will include all
accounts. For example, lets assume that a customer has an account grouping set for A:
Alternative Payment Schedule. If I select “I” and choose A, only customers attached to A will be
included in the report. If I select “E” and choose “A”, then all customers but the ones attached to
“A” will be included.


                                                                                                     80
Billing Cycle: This field will appear if you have Billing Cycles flagged “ON” in the System File
(HBJ). Allows you to produce a report on just one cycle, or all if you leave blank.

Print “by Customer” or “by Store”: You have the choice of how you want the report to be laid
out

“From-To” Balances: It defaults to all amounts (negative & positive). If you want to concentrate
on a specific range, i.e. all negative totals, you can re-write your selection.




Here is a sample of the Customer Balance list:

                                  CUSTOMER BALANCE LIST
                                  BALANCE AS OF: 07/10/00
CODE           NAME               TERM                                    BALANCE

6962925JD      DOUGLAS, J.        12                                      6939.43
4219397KE      EWEIDA, K.         12                                      5000.00
9096999AL      LONGPRE, A.        12                                      7500.00
4220287EK      SWIMCO, A.         RV                                      1878.25

************** ****************** GRAND TOTAL                             21,317.68




                                                                                                   81
LAH                            A/R CUST.REPORT




      This report is useful when you want a list of your accounts receivable clients. You can
      either choose to include / exclude any customers linked to: Account Groupings, Collectors,
      Agents and / or Insurance codes. You can also decide on whether you would like to print
      your addresses or not. This report can be useful when you want to do any mailing to these
      clients. (i.e. inform Write-off clients about the status of their account).

      You can also use this report to generate lists of customers that have a specific value in the
      following fields: Late Charges, Print Statements and Billing Cycle. An example of why you
      would need to use this report:

             If a customer has a blank in the billing cycle or “N” in the print statement field, a
              statement will never be printed. The customer could possibly never get a
              statement. You should print this report with blanks in all the fields every month to
              make sure this does not occur.




                                                                                                  82
(I)nclude/(E)xclude account grouping: Account Groupings are setup in the
maintenance menu (LAIA), and you can link them to a customer in the Customer
Maintenance Menu (KB0P). If you place (I), it will include the account groupings that you
select and only those groupings. If you select (E) for exclude, the report will exclude the
selected account groupings and include the remaining. Whether you press: (I) or (E), and
then leave the boxes blank, the system will include all accounts. For example, lets assume
that a customer has an account grouping set for A: Alternative Payment Schedule. If I
select “I” and choose A, only customers attached to A will be included in the report. If I
select “E” and choose “A”, then all customers but the ones attached to “A” will be
included.

Collector I/E: If you place (I), it will include any Collectors Codes that you have created in
the maintenance menu. If you select (E), it will exclude any Collector codes that you have
created in the maintenance menu.

Agent Codes I/E: You can choose to include or exclude any customers with certain agent
codes.

Insurance I/E: You can also choose to include or exclude any customers covered by
specific insurance codes.

Print Statement (Y/N): Enter Y or N, or * for empty or leave blank to select all.

Late Charges (Y/N): Enter Y or N, or * for empty or leave blank to select all.

Cycle Billing: this box will appear if you have more than one billing cycle. If this is your
case, then enter the cycle code that you would like to see, or leave empty to select all.

Sequence by [S]tore or [C]ustomer: Your preference on how you would like the report to
be viewed.

Print Address of Customer (Y/N): Enter Y, if you need to include the customers’
addresses. Enter N, if you don’t need the addresses to be included in the report.




                                                                                               83
LAJP                          CREATE CASH BALANCE




This screen creates account details to send to POS. (Balance & minimum payment of each
account type, for each customer). Please note that this screen gets created automatically when
you update the statements. If you want to create details on a daily basis, you can do so via this
screen.

       Press F5 to create.




                                                                                                    84
LAKP                              NFC REPORT




   No Further Credit Report: This screen allows you to view a report on customers that
   have paid in full all of their accounts during the current period / cycle.

           Date: Enter the date that you would like to view your selection. This field defaults
           automatically to the present date.

           Account Groupings: You can select to include or exclude any account groupings
           in the report.

           Cycle Billing: Leave blank to select all. Or enter a specific cycle that you would
           like to view. If you select all, Cycle “Z” will not be included in this report.




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