Management Training in Today’s World
Atlanta, GA. July 21, 2011. Management training has proved to be the most
efficient and most effective tool in boosting productivity and increasing employee
The biggest complaint that employees have about management today is that
managers do not know what is going on. Too often workers complain that the
manager really does not understand the company or what we do here. He or she
knows nothing about the technology, the customers, the services we provide and
Management training programs can address this need by creating leaders and
managers that understand the organization and what it does. Instead of hiring
people just out of college and hoping they can learn the process; an organization can
give its most knowledgeable and effective employees management training.
That way it can develop a cadre of leaders that really understand the industry. Many
of the most effective organizations including UPS, Wal-Mart and the United States
Marines Corps have intensive management training and leadership development
programs. These organizations are successful because they spend time and effort on
More importantly their leadership teams can rely upon their managers because the
managers know the organization and its goals. They know that the manager on the
floor can be trusted on to make the right decisions because she knows what is going
Management training can increase employee morale because employees will be
much more likely to listen to, respond to and pay attention somebody who rises from
the ranks. No employee will ever respect or listen to a manager who does not know
what he is talking about.
Yet, many organizations are full of such managers. In some situations, employees
end up training the manager. That destroys the chain of command and makes both
discipline and employee morale impossible.
Setting up a management training program as a part of a leadership development
effort will pay off. In particular it will pay off in the form of managers that know the
business and how to succeed in it.