openSUSE as small bussiness by fahadkhanlovely


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									                                 Re: openSUSE as small bussiness server

Re: openSUSE as small bussiness server


      • From: Bernd Felsche <berfel@xxxxxxxxxxxxxxxxxxxxxxx>
      • Date: Wed, 01 Oct 2008 20:07:06 +0800

=?ISO−8859−1?Q?G=FCnther?= Schwarz <strap@xxxxxx> wrote:

        Bernd Felsche hatte geschrieben:

                 =?ISO−8859−1?Q?G=FCnther?= Schwarz <strap@xxxxxx> wrote:

                         Bernd Felsche wrote:

                                  =?ISO−8859−1?Q?G=FCnther?= Schwarz
                                  <strap@xxxxxx> wrote:

                                          Andreas Stieger wrote:

                 I've got several systems on SuSE 10.0; and a couple on 8.2.
                 The 8.2 runs a legacy system. I suggested that they upgrade to 10.0
                 some years ago but they didn't think it necessary and everything was
                 and is still running fine as far as they are concerned.

        I would not do that. Not because of the risk that the system might be
        compromised, but for legal reasons. It might also be a wise choice to
        migrate such old system to a virtual machine. Otherwise a hardware
        crash will be a major issue as these old distributions are missing
        hardware support for current systems.

Legal reasons? Not my problem. I gave them the option. And the
reasons why. The end−user decides on what risks they accept.

One server is IBM "iron" xSeries so it's rock solid for at least a
decade and they have hardware support (now).

The other 8.2 server is old−ish Dell ca 2001. There are no regular
users. It just sits there so that they can refer to old data. The
server has gone through 3 changes of ownership as the small company
got gobbled up by a bigger one which was inhaled by a multi−national.

Re: openSUSE as small bussiness server                                                  1
                                Re: openSUSE as small bussiness server

They have also chosen not to continue my support contract. So if
they need to do a recovery; it's going to cost them quite a lot.

                        The same applies for the operating system. But like one runs
                        of warranty and spare parts supply for the hardware the
                        systems runs out of service and support. There are only a few
                        exceptions to this.

                I seem to be dealing mostly with exceptions. :−)

        IBM Z? ;−)


        But we are discussing X86 hardware here which changes very quickly.

So was I. A recent pSeries installation in which I was involved was
quite unhappy. Largely due to customers upping the spec's beyond
what was needed (x86 architecture) and the sales droid not paying
attention, the customer ended up paying a lot of money for what is a
machine that's useless for the original task! There was nothing that
I coudl do to stop them spending big money on the thing. They had
their heart set on it.

                The user population of SLES is much smaller than openSUSE, so it
                takes longer for bugs to be found.

        I rather doubt that one will find more openSuSE as compared to SLES
        installations in professional use. And a critical bug reported by one

Eh? Why the doubt?

        of the big, fat costumers will certainly trigger harder efforts than
        Joe complaining that the touchpad on his netbook is not working ;−)

Re: openSUSE as small bussiness server                                                  2
                                Re: openSUSE as small bussiness server

The SLES driver support for a new server bought by the new owner of
the aforementioned customer was a .tar.gz with source code to compile...
Download it ... oh hang on ... it's the network driver! It wasn't on
the CD media that came with the machine, either.

Most of my customers are small to medium size. Do you reckon that
they'd have the leverage to get SLES ported to new hardware quickly?

                SLES end−users sometimes find
                themselves with bleeding−edge hardware where some of the hardware
                cannot be used, or fully−used because of the back−porting effort.

        Again this might be true for consumer hardware.

Also true for server hardware. IBM xSeries. New chipsets for network
and video.

        But then I had a new PC a few month back which was (almost) fully
        functional with SLED 10 SP2 when I had to disable ACPI in order to
        load the more recent kernel in openSuSE 10.3. So they are quite
        smart in Nuremberg as far as backports are concerned. This is a
        vital part of their business.

SLES had as much trouble as SuSE 10.0 installing on the new server.
It may have worked after an update, but that couldn't be done for
lack of a working network interface.

        You will also find rarely or never a piece of X86 hardware which is
        claimed to run OpenSuSE or whatever by the manufacturer.
        But 'certified for SLES' labels are as common for enterprise hardware
        as the ones for Red Hat.

It seems that you've not dealt with purchasing departments that
apparently have priorities other than compatability! The workround
is to plug in a NIC with chipset that is supported.

                Who "makes" Linux? SLES is largely packaging and support on top of
                Linux. There are a few proprietary goodies thrown in; a few of them
                are hooks for further proprietary stuff.

                Not that I have anything against proprietary stuff that actually

Re: openSUSE as small bussiness server                                                3
                                  Re: openSUSE as small bussiness server

                 works at a reasonable price. :−)

        It is not proprietary in the context of closed source.

Well, there's a licence fee to be "paid".

                 The point is that Novell is effectively a third party in the game.
                 Other third parties can provide similar levels of support; even for

        ACK. Leaving the short lifetime (and possible missing hardware
        support) aside OpenSuSE can certainly be set up to run as a typical
        small business server.

I've done about 4 or 5 server installations per year using
SuSE/openSUSE for my customers over the past 9 years. Upgrades have
been painless for the most part. The biggest hassle I had was
actually with the migration to Samba3 where an NT(!!) PDC had to be

When they don't need the niceties of SLEx, I can't justify my
customers spending money on those things. I don't _sell_ SLES/SLED
but when appropriate, make them aware of the premium option. The
main problem for Novell is that openSUSE is already such a
"complete" system. :−)

My objective is to always do the best job that can be done for the
/"\ Bernd Felsche − Innovative Reckoning, Perth, Western Australia
\ / ASCII ribbon campaign | Science is the belief in
X against HTML mail | the ignorance of the experts.
/ \ and postings | −− Richard Feynman

Re: openSUSE as small bussiness server                                                 4

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