Documents
Resources
Learning Center
Upload
Plans & pricing Sign in
Sign Out

AXA GROUP HUMAN CAPITAL

VIEWS: 133 PAGES: 60

									                                                 AXA GROUP
                                                 HUMAN
                                                 CAPITAL
                                                     Social Data Report 2010




AXA Group Social Data 2010 – Group Human Resources
 Content

I.    Introduction                                                  3
      A.   About Social Data Reporting                              4
      B.   Information on the company / perimeter re-base lining    5

II.   AXA at a glance                                               7

III. Headcounts and profile of employees                            12

IV.   Workforce dynamics                                            19

V.    Remuneration                                                  26

VI.   Training and Development                                      29

VII. Work time and absenteeism                                      34

VIII. Appendices                                                    41
      A.   Notes                                                    42
      B.   Further information on social perimeter                  43
      C.   List of entities                                         48
      D.   Exchange rate information                                55
      E.   Process information, reporting certification & ratings   57
      F.   Key Indicator definitions                                58
      G.   Closing                                                  60




2     AXA Group Social Data 2010 – Group Human Resources
                                     I. Introduction




3   AXA Group Social Data 2010 – Group Human Resources
  About Social Data Reporting

| Preliminary remarks
| Because AXA believes that people have choices, we aim at gaining the preference of our customers, employees, shareholders,
  distributors and society at large. AXA is an ambitious company. Today, as one of the global leaders in financial protection, we aspire
  to become the preferred company in the industry. To our customers we want to become the company that continuously proves it is
  worth trusting. Because AXA employees are at the core of this ambition, we intend to build our collective success around a
  relationship in which the needs of AXA and its employees are mutually satisfied.

| Therefore, AXA strives to be a responsible employer, placing employee engagement at the heart of its business strategy. Achieving
  this means creating a workplace built on AXA’s values that fosters diversity and equal opportunities for all, promotes employee
  participation, encourages professional development, and supports employee well-being.

| AXA’s Social Data Report (hereafter SDR) is based on AXA’s legal entities aggregated employee data, organized in five sections: (1)
  Headcount and employee profiling, (2) Workforce movements (staff hiring and departures), (3) Remuneration, (4) Training &
  Development and (5) Work time & absenteeism.

| In accordance with the provisions of the French Commercial Code (Code de Commerce) resulting from the New Economic
  Regulations Act (loi sur les nouvelles régulations économiques) adopted in May 2001 and under review in 2011, the following
  information describes the manner in which AXA takes into account the social impacts of its activities. Additional information
  concerning the social policies and practices of the AXA Group is available in the Activity and Corporate Responsibility Report, on the
  AXA Group’s website (www.axa.com), or upon request to the Individual Shareholders Department, 25 Avenue Matignon, 75008
  Paris, France (see page 66).

| The SDR covers: 1) entities (companies and / or organizations) of which AXA owns, at December 31st, directly or indirectly at least
  50% of the capital or voting rights. 2) entities (companies and / or organizations) of which AXA owns, at December 31st, directly or
  indirectly at least 10% of the capital or voting rights, and has the management control, alone or acting in concert with a third party,
  within the meaning of Article L. 233-3 of the French Commercial Code.

| In 2010, the SDR process was performed in 356 entities located in 61 countries, run by 200 local Human Resources (hereafter HR)
  correspondents and coordinators.

| Human capital data and statements are subject to completion of audit procedures by AXA’s independent auditors and are
  evaluated and ranked by rating agencies (see page 57).

| The majority of the following sections refer to salaried workforce with open-ended contracts, unless shown separately.

| All figures are for the year ended at December 31st , 2010 as well as for the years ended at December 31st , 2009 and 2008.

| Unless otherwise stated, all amounts and financial statements are expressed in Euro (€). This report does not take into account the
  side effects of FOREX (Foreign Exchange). For more detailed exchange rate information please refer to the appendix (page 55).

| Perimeter’s re-base lining: 2008 and 2009 data is LFL (Like For Like). For more information please see pages 5 et seq.

| This report includes certain terms and definitions used by AXA while analyzing its human capital operations which are not
  necessarily identical to those used by other companies. These terms are, therefore, defined in the appendix. Please refer to page 58
  et seq.

| Indicator breakdown may not round up to 100% in any case due to local restrictions (e.g. New Zealand would not be allowed to
  report age data), local constraints (e.g. in very small entities or Greenfields not all data points would be available), local business
  environment (e.g. entity does not employee sales force) or due to mathematical rounding rules.

| The symbol “ / ” (slash) translates with non available indicators (e.g. indicator or data point was not available at this time or the
  entity has been added to the reporting perimeter).




4          AXA Group Social Data 2010 – Group Human Resources
  Information on the company /
  Perimeter re-base lining (1/2)

| Information on the Company

| AXA is a French “Société Anonyme” (a form of limited liability company) existing under the laws of France. The Company’s registered
  office is located at 25 avenue Matignon, 75008 Paris, France and its telephone number is +33 (0) 1 40 75 57 00. AXA was
  incorporated in 1957 but the origin of its activities goes back to 1852. The Company’s corporate existence will continue, subject to
  dissolution or prolongation, until December 31, 2059. The Company’s number in the Paris Trade Registry is 572 093 920.

| AXA originated from several French regional mutual insurance companies, known collectively as “les Mutuelles Unies”.

| In 1982, les Mutuelles Unies took control of Groupe Drouot and following this transaction, the new Group began operating under
  the name of AXA.

| In 1986, AXA acquired Groupe Présence.

| In 1988, AXA transferred its insurance businesses to Compagnie du Midi which operated under the name of AXA Midi and
  subsequently changed its name to AXA.

| In 1992, AXA acquired a controlling interest in The Equitable Companies Incorporated following the demutualization of Equitable
  Life. The Equitable Companies Incorporated, based in the United States, changed its name in 1999 to AXA Financial, Inc.
  (“AXA Financial”).

| In 1995, AXA acquired a majority interest in National Mutual Holdings following its demutualization. National Mutual Holdings,
  based in Australia, subsequently changed its name to AXA Asia Pacific Holdings Ltd.

| In 1997, AXA merged with its French competitor Compagnie UAP. This transaction enabled AXA to significantly increase its size and
  reinforce its strategic position in a number of important markets, particularly in Europe.

| In 1998, AXA purchased the minority interest in its subsidiary AXA Royale Belge and, in 1999, AXA acquired Guardian Royal
  Exchange in Great Britain through its subsidiary Sun Life & Provincial Holdings (“SLPH”). The Guardian Royal Exchange acquisition
  allowed AXA to further strengthen its positions in both the United Kingdom and Germany.

| In 2000, AXA 1) acquired a majority interest in a Japanese life insurance company, “Nippon Dantaï Life Insurance Company”,
  through a new Japanese holding company, “AXA Nichidan”, 2) increased its interest in SLPH from 56.3% to 100%, 3) sold its
  interest in Donaldson Lufkin & Jenrette (“DLJ”) to Credit Suisse Group, 4) acquired Sanford C. Bernstein through its US asset
  management subsidiary Alliance Capital (which subsequently changed its name to Alliance Bernstein), and 5) acquired the minority
  interest in AXA Financial, which is now a 100% owned subsidiary of AXA.

| In 2001 and 2002, AXA acquired a banking platform in France, Banque Directe. AXA also continued to streamline its portfolio of
  businesses, selling its Health business in Australia and insurance operations in Austria and Hungary, and reorganizing its
  reinsurance business.

| In 2003, AXA sold all its activities in Argentina and Brazil.

| In 2004, AXA acquired the American insurance group MONY, which allowed the expansion of its life insurance distribution capacity
  in the United States by approximately 25%. In addition, AXA sold 1) its insurance activities in Uruguay (AXA Seguros Uruguay)
  thereby finalizing its disengagement from South America, 2) its Dutch insurance broking operations (Unirobe), 3) its Dutch health
  insurance operations, and (iv) its mortgage lending activities in Germany (AXA Bausparkasse AG).




5          AXA Group Social Data 2010 – Group Human Resources
  Information on the company /
  Perimeter re-base lining (2/2)

| Information on the Company (continued)

| In 2005, FINAXA, a listed holding company that was AXA’s principal shareholder, was merged into AXA. Prior to the merger, FINAXA
  owned the “AXA” brand which, upon consummation of the merger, became the property of AXA. This merger resulted in a
  simplification of AXA’s shareholding structure and an increase in the proportion of its publicly traded shares.

| In 2006, AXA acquired the Winterthur Group, which was then active in 17 countries and served approximately 13 million clients
  worldwide. This operation gave AXA the opportunity to strengthen its leading position in several European markets and to increase
  its presence in a number of high growth markets including in Central and Eastern Europe and Asia. During 2006, AXA also acquired
  1) “Citadel” in Canada, 2) Thinc Destini (subsequently renamed Thinc Group) in the United Kingdom, and 3) MLC Hong Kong and
  Indonesia via its subsidiary AXA Asia Pacific Holdings. In addition, in December, AXA completed the sale of AXA RE’s (now called
  “Colisée Re”) reinsurance business.

| In 2007, AXA 1) acquired a 90% stake in Kyobo Auto (now called “AXA General Insurance”) which has a leading position in the
  South Korean motor direct insurance market, 2) established a joint-venture in the Ukrainian P&C insurance market with UkrSibbank
  (the Ukrainian banking subsidiary of BNP Paribas) and subsequently acquired (together with UkrSibbank) 99% of the share capital
  of Vesko, Ukraine’s 6th largest P&C insurer, 3) completed the sale of its principal Dutch operations, comprising 100% of AXA
  Netherlands, Winterthur Netherlands and DBV Netherlands, and 4) finalized a long-term partnership agreement with the Italian
  bank BMPS for the distribution of life, non-life and pension business in Italy.

| In 2008, AXA 1) completed the acquisition of 36.7% of the share capital of RESO, Russia’s 2nd largest P&C insurer (June),
  2) completed the acquisition of Seguros ING (subsequently renamed AXA Seguros, SA de Compañia de Valores), the 3rd largest
  Mexican insurer with leading positions in key markets such as Motor or Health and also active on the Life market (July), and
  3) acquired OYAK’s 50% share in AXA OYAK, Turkey’s 1st largest P&C insurer (August).

| In 2009, AXA strengthened its position in Central and Eastern Europe with the acquisition of minority interests held by the European
  Bank for Reconstruction and Development (EBRD) in AXA’s Hungarian, Czech and Polish subsidiaries.

| Significant changes in the reporting perimeter at the end of the year 2010

| On January 15, 2010, AXA announced the acquisition of Omniasig Life (Romania)

| On June 9, 2010, AXA Investment Managers, Barr Rosenberg and Kenneth Reid (AXA Rosenberg co-founders) announced they had
  reached an agreement whereby AXA Investment Managers will purchase the remaining 25% equity interest in AXA Rosenberg from
  Barr Rosenberg and Kenneth Reid. This buy-out has been closed in November 2010.

| On June 24, 2010, AXA announced that it had agreed to sell to Resolution Ltd part of its UK Life operations including UK-based
  traditional life and pension businesses, its IFA protection and corporate pension businesses, and its annuity businesses.

| On September 7, 2010, AXA finalized the acquisition of the insurance business of Crédit Agricole in Serbia.

| On October 14, 2010, AXA announced the acquisition of a majority stake (51%) in the Azeri insurance company MBASK,
  (Azerbaijan).

| On December 30, 2010, AXA announced the acquisition of 80% of Belarusian second largest insurer (and 1st private insurer) B&B
  Insurance. Data for this entity was not collected and is not included into the Social Data Report 2010.




6          AXA Group Social Data 2010 – Group Human Resources
                                     II. AXA at a glance




7   AXA Group Social Data 2010 – Group Human Resources
  AXA at a glance (1/4)
  Headcount of salaried workforce


  ► AS AT 12/31/2010

                                                        Europe
                                               111.540 persons headcount
                                                78.812 salaried workforce
                                                32.728 active distributors




              Americas                                     Africa
      23.145 persons headcount                   2.419 persons headcount
                                                 2.419 salaried workforce       Asia Pacific & Middle East
      17.258 salaried workforce
                                                    0 active distributors       82.563 persons headcount
       5.887 active distributors
                                                                                33.940 salaried workforce
                                                                                48.623 active distributors

    Salaried workforce and distributors in mature markets
    Salaried workforce and distributors in high growth markets
    Other markets (Joint ventures, excluded from social data reporting scope)

► 132.429 salaried workforce on open ended and fixed term contracts in 61 countries and 356 entities
(total headcount 219.667 persons)
  ► Europe: 59.5% of worldwide salaried workforce
  ► Asia Pacific / Middle East : 25.6% of worldwide salaried workforce
  ► Americas: 13.0% of worldwide salaried workforce
  ► Africa: 1.8% of worldwide salaried workforce
► Average length of service: 10 years
► Average age: 40 years
► Total payroll: €7 billion (a)
► 81% of all employees trained during the year
► Gender parity



8          AXA Group Social Data 2010 – Group Human Resources
AXA at a glance (2/4)
Headcount of salaried workforce


Country (c)                                                      2010 (b)   2009 (b)   2008 (b)

France                                                           23.545     23.590     23.621

United Kingdom (b)                                               13.991     15.645     18.768

Germany                                                          11.563     11.810     11.914

India (b)                                                         9.956     10.401     13.490

United States                                                     9.262      9.274     10.167

Japan                                                             8.351      8.986      8.983

Belgium                                                           7.001      7.137      7.229

Switzerland                                                       4.956      4.951      4.992

Spain                                                             4.720      4.686      4.591

Mexico                                                            4.470      4.646      4.872

Canada                                                            2.472      2.366      2.275

Australia                                                         2.428      2.378      2.775

China                                                             2.188      2.591      1.928

Morocco                                                           1.841      1.565      1.138

Hong Kong                                                         1.778      1.971      2.125

Thailand                                                          1.675      1.136        947

Italy                                                             1.647      1.687      1.802

South Korea (b)                                                   1.568        653        665

Ireland                                                           1.410      1.079      1.119

Ukraine                                                           1.150      1.208      1.319

Portugal                                                          1.092      1.056      1.078

Poland                                                              940        849        717




9           AXA Group Social Data 2010 – Group Human Resources
AXA at a glance (3/4)
Headcount of salaried workforce


Country (c)                                                        2010 (b)   2009 (b)   2008 (b)

Philippines                                                           859        858        816

Turkey                                                                756        794        784

Indonesia                                                             741        684       2037

Hungary                                                               713        654        580

Singapore                                                             692        633        591

Czech Republic & Slovakia                                             668        684        573

Malaysia                                                              623        550        568

Mauritius                                                             390        404        403

Greece                                                                383        416        486

New Zealand                                                           370        426        361

Argentina                                                             343        295        330

United Arab Emirates                                                  341        323        322

Brazil                                                                287        223        220

Romania                                                               278           /          /

Luxembourg                                                            242        231        264

Saudi Arabia                                                          167        162        151

Lebanon                                                               133        121        115

Colombia                                                              131        114        117

Azerbaijan                                                            119           /          /

Cameroun                                                              105        104          99

Panama                                                                  99         57         55

Bahrain                                                                 96         96         90




10            AXA Group Social Data 2010 – Group Human Resources
AXA at a glance (4/4)
Headcount of salaried workforce


Country (c)                                                        2010 (b)   2009 (b)   2008 (b)

Senegal                                                                 88         90         81

Ivory Coast                                                             78         78         86

Gabon                                                                   74         80         78

French Polynesia                                                        66         66          /

Oman                                                                    54         49         49

Taiwan                                                                  51         53         50

New Caledonia                                                           46         45          /

Algeria                                                                 44         32         14

Chile                                                                   31         22         25

Serbia                                                                  30          /          /

Qatar                                                                   20         18         14

Netherlands                                                             15         11         12

Sweden                                                                  11         10         10

Austria                                                                  3          4          1

South Africa                                                             2          2          3

Belarus (d)                                                              /          /          /




11            AXA Group Social Data 2010 – Group Human Resources
                                     III. Headcounts and
                                     profile of
                                     employees




12   AXA Group Social Data 2010 – Group Human Resources
  Headcounts & profile of employees

| Headcounts, profile of employees, movements

| After the difficult market environment of 2009 and the related workforce contraction, AXA Group stabilized its global workforce in
  2010. The overall salaried workforce on December 31st 2010 remained slightly over 127.000 employees, which represents a slight
  decrease of 0.7% when compared to 2009 figures. However the number of FTE (Full Time Equivalent) increased by 1.5%. Progress
  has been made on employee retention: the global turnover rate went down from 24.8% in 2009 to 21.6% in 2010. The turnover rate
  of the salaried sales forces decreased by 18 points (77.6% in 2009 vs. 59.9% in 2010).

| AXA’s internal opinion survey “Scope 2010” shows a high satisfaction level amongst employees: 73% think their job is a source of
  personal growth and fulfilment.

| AXA has no difficulty to recruit salaried workforce: AXA continued to recruit in 2010 and recorded about 27.000 entries, of which
  almost 14.000 were sales employees. In this total number of entries, 648 were re-hires into the company. The number of fixed-term
  contracts transformed into open-ended contracts increased as well (1.713 employees in 2010 vs. 1.263 employees in 2009). With
  regards to the number of net job creations, job destruction is down by 39% when compared to 2009.

| AXA’s salaried workforce footprint (excluding distributors) in 2010 was: 59.5% in Europe, 25.6% in Asia Pacific / Middle East,
  13.0% in the Americas and 1.8% in Africa.

| The proportion of women in AXA’s workforce increased between 2009 and 2010 across all employee categories: Executives (from
  21.6% to 22.4%), Managers (from 36.9% to 38.2%) and overall workforce (from 49.6% to 50.5%). AXA’s Board of Directors
  features 4 women out of a total of 15 members.

| The average age of employees remains stable at 39.6 years and the average length of service stays at 10.3 years. Both are higher in
  Europe (41.8 years / 13.6 years) and in the Americas (39.1 years / 7.6 years) than in emerging and high-growth markets: Asia
  Pacific (35.3 years / 4.3 years) and Africa (34.8 years / 6.6 years). See “Diversity & Inclusion” section at page 44 et seq.

| The total numbers of departures decreased by 6% reaching back its 2008 level. While non-sales forces departures increased by
  16.3%, the strong decrease in the salaried sales force category, 20.9%, led to this global trend. However, the global employee
  turnover rate of the salaried sales force remains rather high at 59.9% mainly driven by high-growth markets (even though the global
  turnover rate represented an important decrease compared to 77.6% global turnover rate in 2009). The increased number of non-
  sales force departures is also related to jobs or activities transferred, in 2010 mainly in the UK (workforce that has left AXA due to
  an activity or job transfer to an external company without losing their job).

| Temporary employment followed the overall job market trends, with an increase of 771 FTE (average) in external temporary
  employees (from 2.532 FTE in 2009 up to 3.304 FTE in 2010), mainly driven by India (+366 average FTE compared to 2009). The
  internal mobility rate remained stable: 12.1% in 2009 and 11.7% in 2010.




13          AXA Group Social Data 2010 – Group Human Resources
Headcount & profile of employees
Group overview


Total headcount of salaried workforce (AXA Group)              2010 (b)   2009 (b)   2008 (b)
Employees on open-ended & fixed-term contracts                 132.429    133.529    141.084
Employees on open-ended contracts                              127.153    128.054    134.415
► Proportion of men                                             49,5%      50,4%      50,8%
► Proportion of women                                           50,5%      49,6%      49,2%
► Executives                                                     3.470      3.349      3.303
   ► Proportion of men                                          77,8%      78,6%      79,5%
   ► Proportion of women                                        22,4%      21,6%      20,5%
► Managers                                                      17.321     17.852     22.609
   ► Proportion of men                                          61,9%      63,4%      68,4%
   ► Proportion of women                                        38,2%      36,9%      31,6%
► Experts and staff                                             81.875     82.603     84.804
   ► Proportion of men                                          43,0%      43,0%      42,4%
   ► Proportion of women                                        57,0%      57,0%      57,6%
► Salaried sales force                                          24.487     24.250     23.699
   ► Proportion of men                                          58,5%      62,4%      60,2%
   ► Proportion of women                                        41,5%      37,6%      39,8%




Profile of salaried workforce (AXA Group)                      2010 (b)   2009 (b)   2008 (b)
Average age                                                       39,6       39,7       38,8
► Non sales force                                                 40,1       40,2       39,1
► Sales force                                                     37,9       37,7       37,2
Average length of service                                         10,3       10,2       10,3
► Non sales force                                                 11,4       11,3       11,3
► Sales force                                                       5,8       5,6        5,7
Number of employees with disabilities (e)                          616       515        489




14        AXA Group Social Data 2010 – Group Human Resources
Headcount & profile of employees
Focus on Europe


Headcount and profile of salaried workforce (Europe)           2010 (b)   2009 (b)   2008 (b)
Employees on open-ended & fixed-term contracts                 78.812     79.596     81.800
Employees on open-ended contracts                              75.114     76.502     78.763
► Proportion of men                                             48,0%      48,2%      48,3%
► Proportion of women                                           52,0%      51,8%      51,7%
► Executives                                                    1.931      1.894      1.862
► Managers                                                     10.841     11.324     11.454
► Experts and staff                                            52.953     54.909     56.553
► Salaried sales force                                          9.416      8.375      8.894
Average age                                                       41,8       41,8       41,2
► Non sales force                                                 42,1       42,1       41,3
► Sales force                                                     40,0       39,9       40,3
► Salaried work force aged 56 and more                          9.209      8.735      7.997
► Salaried work force aged from 51 to 55                        9.417      9.936     10.432
► Salaried work force aged from 46 to 50                       10.517     10.376     10.314
► Salaried work force aged from 41 to 45                       11.059     11.380     11.530
► Salaried work force aged from 36 to 40                       11.020     11.606     11.604
► Salaried work force aged from 31 to 35                       10.278     10.903     10.655
► Salaried work force aged from 26 to 30                        8.643      9.084      9.348
► Salaried work force aged 25 and less                          4.731      5.188      5.971
Average length of service                                         13,6       13,4       12,8
► Non sales force                                                 14,2       13,9       13,3
► Sales force                                                      9,6        9,6        9,4




15        AXA Group Social Data 2010 – Group Human Resources
Headcount & profile of employees
Focus on Americas


Headcount and profile of salaried workforce (Americas)         2010 (b)   2009 (b)   2008 (b)
Employees on open-ended & fixed-term contracts                 17.258     17.174     17.951
Employees on open-ended contracts                              17.095     16.997     17.730
► Proportion of men                                             47,3%      47,4%      46,6%
► Proportion of women                                           52,7%      52,6%      53,4%
► Executives                                                      645        649        616
► Managers                                                      2.764      2.720      2.684
► Experts and staff                                            13.244     13.212     13.980
► Salaried sales force                                            442        416        447
Average age                                                       39,1       39,3       39,2
► Non sales force                                                 39,0       39,2       39,2
► Sales force                                                     41,4       41,8       40,1
► Salaried work force aged 56 and more                          1.546      1.479      1.398
► Salaried work force aged from 51 to 55                        1.588      1.521      1.516
► Salaried work force aged from 46 to 50                        2.004      2.085      2.027
► Salaried work force aged from 41 to 45                        2.035      1.994      2.125
► Salaried work force aged from 36 to 40                        2.535      2.563      2.610
► Salaried work force aged from 31 to 35                        3.000      2.848      3.047
► Salaried work force aged from 26 to 30                        2.853      3.003      3.190
► Salaried work force aged 25 and less                          1.509      1.504      1.817
Average length of service                                          7,6        7,8        7,3
► Non sales force                                                  7,7        7,8        7,4
► Sales force                                                      5,7        6,8        5,4




16        AXA Group Social Data 2010 – Group Human Resources
Headcount & profile of employees
Focus on Asia Pacific / Middle East


Headcount and profile of salaried workforce (Asia / Middle East)   2010 (b)   2009 (b)   2008 (b)
Employees on open-ended & fixed-term contracts                     33.940     34.604     39.583
Employees on open-ended contracts                                  32.712     32.604     36.423
► Proportion of men                                                 54,5%      57,5%      58,5%
► Proportion of women                                               45,5%      42,5%      41,5%
► Executives                                                          838        771        789
► Managers                                                          3.377      3.499      8.212
► Experts and staff                                                14.052     13.055     13.178
► Salaried sales force                                             14.445     15.279     14.244
Average age                                                           35,3       35,3       33,5
► Non sales force                                                     34,3       34,2       32,4
► Sales force                                                         36,5       36,5       35,2
► Salaried work force aged 56 and more                              1.816      1.652      1.672
► Salaried work force aged from 51 to 55                            1.458      1.498      1.473
► Salaried work force aged from 46 to 50                            2.078      2.041      1.955
► Salaried work force aged from 41 to 45                            3.021      2.886      2.761
► Salaried work force aged from 36 to 40                            4.650      4.452      4.217
► Salaried work force aged from 31 to 35                            7.004      6.717      6.696
► Salaried work force aged from 26 to 30                            8.541      8.787     10.966
► Salaried work force aged 25 and less                              3.774      4.147      6.315
Average length of service                                              4,3        4,1        5,5
► Non sales force                                                      5,0        4,7        6,9
► Sales force                                                          3,4        3,4        3,4




17        AXA Group Social Data 2010 – Group Human Resources
Headcount & profile of employees
Focus on Africa


Headcount and profile of salaried workforce (Africa)           2010 (b)   2009 (b)   2008 (b)
Employees on open-ended & fixed-term contracts                  2.419      2.155      1.750
Employees on open-ended contracts                               2.232      1.951      1.499
► Proportion of men                                             44,0%      46,1%      47,6%
► Proportion of women                                           56,0%      53,9%      52,4%
► Executives                                                        56         35         33
► Managers                                                        366        309        259
► Experts and staff                                             1.626      1.427      1.093
► Salaried sales force                                            184        180        114
Average age                                                       34,8       35,5       36,7
► Non sales force                                                 35,1       35,9       37,1
► Sales force                                                     31,5       31,5       31,8
► Salaried work force aged 56 and more                              76         73         60
► Salaried work force aged from 51 to 55                          161        156        153
► Salaried work force aged from 46 to 50                          169        163        179
► Salaried work force aged from 41 to 45                          158        166        153
► Salaried work force aged from 36 to 40                          212        192        167
► Salaried work force aged from 31 to 35                          381        305        225
► Salaried work force aged from 26 to 30                          702        562        331
► Salaried work force aged 25 and less                            373        312        236
Average length of service                                          6,6        7,2        8,3
► Non sales force                                                  6,8        7,5        8,7
► Sales force                                                      5,0        4,0        4,2




18        AXA Group Social Data 2010 – Group Human Resources
                                     IV. Workforce
                                     dynamics




19   AXA Group Social Data 2010 – Group Human Resources
Workforce dynamics
Group overview (1/2)


Net job evolution (AXA Group)                                    2010 (b)   2009 (b)   2008 (b)
Total net job evolution (open ended contracts)                    -3.177     -5.195    14.329
► Entries                                                        27.154     27.081     45.030
► Departures                                                     30.331     32.276     30.701
Net job evolution of non sales force (open ended contracts)       -1.585     -1.886    11.946
► Entries                                                        13.418     11.013     28.444
  ► External recruitments                                        11.216      9.654     21.975
  ► Fixed-term contracts transformed into open-ended contracts    1.390      1.047      1.234
  ► Re-hires into the company                                       510           /          /
  ► Entries following mergers & acquisitions                        302        312      5.235
► Departures                                                     15.003     12.899     16.498
  ► Resignations                                                  8.041      6.890     11.062
  ► Economic layoffs                                              1.617      3.377      2.786
  ► Individual layoffs                                            1.516      1.303      1.135
  ► Departures due to external transfer (f)                       2.332           /          /
  ► Other departures (g)                                          1.497      1.329      1.515
Net job evolution of sales force (open ended contracts)           -1.592     -3.309     2.383
► Entries                                                        13.736     16.068     16.586
  ► External recruitments                                        13.247     15.844     15.130
  ► Fixed-term contracts transformed into open-ended contracts      323        216        208
  ► Re-hires into the company                                       138           /          /
  ► Entries following mergers & acquisitions                          28          8     1.248
► Departures                                                     15.328     19.377     14.203
  ► Resignations                                                 12.156     13.362      9.464
  ► Economic layoffs                                                727      3.729      3.351
  ► Individual layoffs                                            2.106      2.079      1.228
  ► Departures due to external transfer (f)                         132           /          /
  ► Other departures (g)                                            207        207        160




20          AXA Group Social Data 2010 – Group Human Resources
Workforce dynamics
Group overview (2/2)


Movements: Mobility & turnover (AXA Group)                      2010 (b)   2009 (b)   2008 (b)
Total internal mobility rate (open ended contracts)              11,7%      12,1%      11,3%
Total turnover rate (open ended contracts)                       21,6%      24,8%      24,0%
► Involuntary turnover rate (layoffs)                             4,6%       8,1%       6,6%
► Voluntary turnover rate (resignations)                         15,7%      15,6%      16,0%
► Turnover rate linked to other reasons of departures (g)         1,3%       1,2%       1,3%
Total turnover rate of non sales force (open ended contracts)    12,3%      12,3%      15,6%
► Involuntary turnover rate (layoffs)                             3,0%       4,5%       3,7%
► Voluntary turnover rate (resignations)                          7,8%       6,6%      10,4%
► Turnover rate linked to other reasons of departures (g)         1,5%       1,3%       1,4%
Total turnover rate of sales force (open ended contracts)        59,9%      77,6%      64,0%
► Involuntary turnover rate (layoffs)                            11,2%      23,2%      20,6%
► Voluntary turnover rate (resignations)                         47,9%      53,5%      42,6%
► Turnover rate linked to other reasons of departures (g)         0,8%       0,8%       0,7%




21         AXA Group Social Data 2010 – Group Human Resources
Workforce dynamics
Focus on Europe


Net job evolution & Movements (Europe)                           2010 (b)   2009 (b)   2008 (b)
Total net job evolution (open ended contracts) (h)                -2.463       -455     7.546
► Entries                                                         7.382      6.422     15.443
  ► External recruitments                                         5.764      5.192      8.854
  ► Fixed-term contracts transformed into open-ended ones           971        911        994
  ► Re-hires into the company                                       344           /          /
  ► Entries following mergers & acquisitions                        303        318      5.595
► Departures                                                      9.845      6.877      7.897
  ► Resignations                                                  3.963      3.421      4.488
  ► Economic layoffs                                              1.151        957      1.023
  ► Individual layoffs                                              914      1.221        884
  ► Departures due to external transfer (f)                       2.377           /          /
  ► Other departures (g)                                          1.440      1.278      1.502
Net job evolution of non sales force (open ended contracts)       -2.415       -506     7.053
► Entries                                                         5.758      4.972     13.344
► Departures                                                      8.173      5.478      6.291
Net job evolution of sales force (open ended contracts)              -48         51       493
► Entries                                                         1.624      1.450      2.099
► Departures                                                      1.672      1.399      1.606
Total internal mobility rate (open ended contracts)                9,5%      11,6%      10,8%
Total turnover rate (open ended contracts)                         9,7%       8,9%      10,4%
Turnover rate of non sales force                                   8,8%       8,0%       9,4%
► Involuntary turnover rate (layoffs)                              2,1%       2,3%       1,7%
► Voluntary turnover rate (resignations)                           4,5%       4,0%       5,6%
► Turnover rate linked to other reasons of departures (g)          1,9%       1,6%       2,0%
Turnover rate of sales force                                      16,3%      16,1%      18,2%
► Involuntary turnover rate (layoffs)                              6,6%       6,9%       8,4%
► Voluntary turnover rate (resignations)                           8,2%       7,4%       8,2%
► Turnover rate linked to other reasons of departures (g)          1,5%       1,7%       1,6%




22          AXA Group Social Data 2010 – Group Human Resources
Workforce dynamics
Focus on Americas


Net job evolution & Movements (Americas)                         2010 (b)   2009 (b)   2008 (b)
Total net job evolution (open ended contracts) (h)                    25     -1.092       -531
► Entries                                                         2.966      2.126      2.847
  ► External recruitments                                         2.684      2.018      2.723
  ► Fixed-term contracts transformed into open-ended ones           128        106        122
  ► Re-hires into the company                                       152           /          /
  ► Entries following mergers & acquisitions                           2          2          2
► Departures                                                      2.941      3.218      3.378
  ► Resignations                                                  1.538      1.385      1.703
  ► Economic layoffs                                                705      1.327      1.041
  ► Individual layoffs                                              533        390        545
  ► Departures due to external transfer (f)                           14          /          /
  ► Other departures (g)                                            151        116          89
Net job evolution of non sales force (open ended contracts)           10     -1.037       -457
► Entries                                                         2.885      2.080      2.761
► Departures                                                      2.875      3.117      3.218
Net job evolution of sales force (open ended contracts)               15        -55        -74
► Entries                                                             81         46         86
► Departures                                                          66       101        160
Total internal mobility rate (open ended contracts)               13,0%      13,4%      13,8%
Total turnover rate (open ended contracts)                        17,2%      18,6%      19,1%
Turnover rate of non sales force                                  17,3%      18,4%      18,6%
► Involuntary turnover rate (layoffs)                              7,4%      10,1%       8,8%
► Voluntary turnover rate (resignations)                           9,0%       7,7%       9,4%
► Turnover rate linked to other reasons of departures (g)          0,9%       0,7%       0,5%
Turnover rate of sales force                                      14,3%      23,8%      36,3%
► Involuntary turnover rate (layoffs)                              4,1%       3,8%      16,1%
► Voluntary turnover rate (resignations)                          10,0%      19,1%      20,0%
► Turnover rate linked to other reasons of departures (g)          0,2%       0,9%       0,2%




23          AXA Group Social Data 2010 – Group Human Resources
Workforce dynamics
Focus on Asia Pacific / Middle East


Net job evolution & Movements (Asia / Middle East)               2010 (b)   2009 (b)   2008 (b)
Total net job evolution (open ended contracts) (h)                -1.029     -4.110     7.057
► Entries                                                        16.137     17.812     26.290
  ► External recruitments                                        15.424     17.629     25.139
  ► Fixed-term contracts transformed into open-ended ones           543        183        265
  ► Re-hires into the company                                       150           /          /
  ► Entries following mergers & acquisitions                          20          0       886
► Departures                                                     17.166     21.922     19.233
  ► Resignations                                                 14.435     15.250     14.169
  ► Economic layoffs                                                479      4.824      4.074
  ► Individual layoffs                                            2.085      1.735        918
  ► Departures due to external transfer (f)                           73          /          /
  ► Other departures (g)                                              95       113          72
Net job evolution of non sales force (open ended contracts)         547        -779     5.108
► Entries                                                         4.143      3.292     11.923
► Departures                                                      3.596      4.071      6.815
Net job evolution of sales force (open ended contracts)           -1.576     -3.331     1.949
► Entries                                                        11.994     14.520     14.367
► Departures                                                     13.570     17.851     12.418
Total internal mobility rate (open ended contracts)               15,9%      13,0%      11,4%
Total turnover rate (open ended contracts)                        51,7%      65,2%      58,3%
Turnover rate of non sales force                                  19,7%      22,8%      33,8%
► Involuntary turnover rate (layoffs)                              2,1%       7,7%       6,1%
► Voluntary turnover rate (resignations)                          17,4%      14,7%      27,5%
► Turnover rate linked to other reasons of departures (g)          0,2%       0,4%       0,3%
Turnover rate of sales force                                      89,3%     113,6%      96,9%
► Involuntary turnover rate (layoffs)                             14,4%      33,0%      29,4%
► Voluntary turnover rate (resignations)                          75,5%      80,3%      67,3%
► Turnover rate linked to other reasons of departures (g)          0,4%       0,3%       0,2%




24          AXA Group Social Data 2010 – Group Human Resources
Workforce dynamics
Focus on Africa


Net job evolution & Movements (Africa)                           2010 (b)   2009 (b)   2008 (b)
Total net job evolution (open ended contracts) (h)                  290        462        257
► Entries                                                           669        721        450
  ► External recruitments                                           591        658        389
  ► Fixed-term contracts transformed into open-ended ones             71         63         61
  ► Re-hires into the company                                          2          /          /
  ► Entries following mergers & acquisitions                           5          0          0
► Departures                                                        379        259        193
  ► Resignations                                                    261        196        166
  ► Economic layoffs                                                   9          /          /
  ► Individual layoffs                                                90         34         15
  ► Departures due to external transfer (f)                            0          /          /
  ► Other departures (g)                                              19         29         12
Net job evolution of non sales force (open ended contracts)         273        436        242
► Entries                                                           632        669        416
► Departures                                                        359        233        174
Net job evolution of sales force (open ended contracts)               17         26         15
► Entries                                                             37         52         34
► Departures                                                          20         26         19
Total internal mobility rate (open ended contracts)               16,7%       6,1%       4,8%
Total turnover rate (open ended contracts)                        18,3%      15,1%      14,1%
Turnover rate of non sales force                                  19,8%      14,9%      13,7%
► Involuntary turnover rate (layoffs)                              5,2%       2,1%       1,2%
► Voluntary turnover rate (resignations)                          13,0%      11,1%      11,6%
► Turnover rate linked to other reasons of departures (g)          0,9%       1,6%       0,9%
Turnover rate of sales force                                      10,7%      17,7%      18,7%
► Involuntary turnover rate (layoffs)                              0,5%       0,7%       0,0%
► Voluntary turnover rate (resignations)                           9,1%      14,3%      18,7%
► Turnover rate linked to other reasons of departures (g)          1,1%       2,7%       0,0%




25          AXA Group Social Data 2010 – Group Human Resources
                                     V. Remuneration




26   AXA Group Social Data 2010 – Group Human Resources
  Remuneration

| Remuneration, profit sharing, payroll expenses

| In any company, reward and recognition are key drivers to foster employee engagement and to a fulfil a successful career.

| Reward and recognition at AXA are balanced between tangible and intangible elements. Reward is more than just pay and benefits,
  and it covers a large part of the work experience with the company. A “Total Reward Strategy” has been defined to meet three key
  criteria: 1) attract and retain talents by offering competitive packages and differentiating higher performers; 2) define fairness as
  the combination of internal equity and meritocracy (for any given job responsibility, superior performance deserves greater
  compensation); 3) the overall compensation costs must be in line with AXA’s economic performance as compared to the market.
  This is key to become the “Preferred Company” also for our customers and shareholders.

| With €7 billion AXA’s total compensation expenses has increased by 5% when compared with 2009. This is due to 1) the variation of
  currency exchange rates (particularly the US and Australian Dollar, as well as the Japanese Yen, the Chinese Yuan Renminbi and the
  Indian Rupees) against the Euro with especially high impacts on the Asia Pacific perimeter (the regional split is as follows: Asia
  Pacific +15%, Europe +2%, Americas +11%, Africa +21%); 2) the payment of 2009 bonuses (paid in 2010) that were higher than
  the 2008 ones and the increasing proportion of variable pay (from 15.9% in 2009 to 17.2% in 2010); 3) the increase in FTE of 1.5%
  over 2010.

| Several local AXA entities have started to include environmental considerations in their profit sharing agreement. For example, AXA
  France’s agreement includes provisions related to paper consumption, and the AXA Group headquarters (GIE) includes criteria
  related to local carbon emissions reductions in the calculation of profit sharing agreement. Since 2008 AXA France has also set
  aside a dedicated budget to address gender-based pay gaps.




27          AXA Group Social Data 2010 – Group Human Resources
Remuneration


Remuneration (open ended contracts only) (i)                         2010 (b)   2009 (b)   2008 (b)
Total annual gross payroll of salaried workforce in Millions € (j)    7.076      6.715      6.770
Total annual gross payroll Europe in Millions € (j)                   5.097      4.996      5.113
► Proportion of fixed pay (related to wages) of non sales force         88%        88%        87%
► Proportion of variable pay (related to wages) of non sales force      12%        12%        13%
► Proportion of fixed pay (related to wages) of sales force             66%        75%        79%
► Proportion of variable pay (related to wages) of sales force          34%        25%        21%
Total annual gross payroll Americas in Millions € (j)                   923        821        714
► Proportion of fixed pay (related to wages) of non sales force         80%        80%        86%
► Proportion of variable pay (related to wages) of non sales force      20%        20%        14%
► Proportion of fixed pay (related to wages) of sales force             81%        85%        89%
► Proportion of variable pay (related to wages) of sales force          19%        15%        11%
Total annual gross payroll Asia / Middle East in Millions € (j)       1.018        867        915
► Proportion of fixed pay (related to wages) of non sales force         86%        89%        87%
► Proportion of variable pay (related to wages) of non sales force      14%        11%        13%
► Proportion of fixed pay (related to wages) of sales force             44%        44%        39%
► Proportion of variable pay (related to wages) of sales force          56%        56%        61%
Total annual gross payroll Africa in Millions € (j)                       37         30         25
► Proportion of fixed pay (related to wages) of non sales force         81%        82%        79%
► Proportion of variable pay (related to wages) of non sales force      20%        19%        21%
► Proportion of fixed pay (related to wages) of sales force             81%        86%        89%
► Proportion of variable pay (related to wages) of sales force          21%        16%        11%




28         AXA Group Social Data 2010 – Group Human Resources
                                     VI. Training and
                                     Development




29   AXA Group Social Data 2010 – Group Human Resources
  Training & Development

| Training and development

| The Group’s Human Resource policy is based on a management style that intends to empower people, in line with AXA’s core values
  of professionalism, innovation, pragmatism, team spirit and integrity. Learning is a key lever for the HR function. Enhancing the
  technical expertise of employees and helping them grow as leaders are two of AXA’s key objectives. With a constantly changing
  business environment that demands employees to give their best, AXA’s focus on learning helps its employees acquire new skills or
  develop existing ones to better equip them in their career development. Learning continues to be one of the company’s top HR
  priorities as AXA is setting ambitious targets for 2011 and creating an agenda for a common learning through the 5 following
  pillars: On boarding, Leadership and Management Skills, Technical Skills, Transversal Skills and Individual Development.

| AXA’s competencies development remains high with 81% of its employees trained during the year (vs. 79% in 2009). The average
  duration of training decreased slightly from 3.6 days / employee in 2009 to 3 days in 2010 as AXA’s salaried sales-force received
  more but shorter training courses.

| In addition to local employee training and development programs, the Group runs AXA University, a central learning structure which
  primary objective is to provide AXA’s worldwide group of executives a place to network and exchange ideas, as well as targeted
  development and competence-building opportunities. In this way, AXA University helps build organisational capability and in so
  doing contributes to the implementation and success of AXA's corporate project. AXA University offers a high level curriculum
  thanks to relationships formed with professors of world’s leading universities and business schools such as Wharton, IMD and
  INSEAD. The offering is constructed around two main themes: professional colleges (targeted to build specific technical
  competencies and “families” such as Finance, Human Resources or Marketing) and programs dedicated to the development of
  leadership capabilities for top executives. AXA University also plays a vital role in promoting organisational capability and corporate
  culture.

| Talent attraction and retention

| Since 2002, AXA formalized the “Organization & Talent Review”, a systematic review and discussion of the organization structure
  required to support the business and prepare for future needs. It reviews team dynamics, talent depth and talent flow (succession
  plans) across all major entities of the Group AXA. This strategic tool does 1) project the organization while taking into account the
  business priorities, people trends and capacity gaps for the next 5 years and anticipates talent implications, 2) ensure that AXA has
  the right growth engine to build a robust, ready and solid “talent pipeline” (i.e. provides an understanding of the number of people
  available to build the organization capability), 3) prepare the most suitable candidates to fill key positions within the organization at
  the right time, 4) review the key positions suitable for talent development, including talents such as experts and expatriates, 5)
  reduce “fire-fighter staffing” since it is costly to replace an employee in a key position (it takes at least 6 months to find the right
  successor; plus there is a loss of know-how and disorganization), 6) increase the engagement of employees who know that their
  progress within AXA is a reality since their development actions and career paths are openly discussed.

| A standard performance management & review has been established to be held at all AXA entities to cover 100% of the employees,
  at least on an annual basis. This recurrent process directly ensures that the Group's performance-based remuneration policy and
  evaluation of training needs runs efficiently. In 2007, a worldwide initiative called "People In" was launched in order to roll out a
  shared process on performance management using a PeopleSoft tool. 38,504 employees were using it in 2010.

| AXA has defined a framework to identify and measure the operational risks that may arise from a failure in its organization, systems
  and resources or from external events. Ensuring an adequate mitigation of these risks across the Group is a key pillar of the risk
  management functions. With respect to its employment practices, AXA has defined, and will further strengthen in 2011, Human
  Resources Key Risk Indicators (HR KRI) to retain employees and position itself as an employer able to attract top talent, to better
  manage employee relations, and to contribute to a safe and healthy environment for its workforce.




30          AXA Group Social Data 2010 – Group Human Resources
Training & Development
Group overview


Training & Development (AXA Group)                                      2010 (b)   2009 (b)   2008 (b)
Total number of training days (open ended contracts)                    392.439    468.246    478.651
% of workforce having received at least one training course (k)          80,8%      78,8%      76,6%
Average number of training days per salaried workforce                      3,0        3,6        3,7
Total number of training days of non sales force                        238.550    223.747    262.011
► Proportion of managerial trainings                                     16,0%      13,7%      17,3%
► Proportion of technical trainings                                      45,6%      45,7%      46,5%
► Proportion of other trainings                                          38,4%      40,6%      36,2%
% of non sales force having received at least one training course (k)    75,7%      73,9%      68,8%
Average number of training days per salaried non sales force                2,4        2,3        2,5
Total number of training days of sales force                            153.889    244.499    216.639
► Proportion of managerial trainings                                      3,8%       2,3%       4,9%
► Proportion of technical trainings                                      68,6%      78,0%      77,5%
► Proportion of other trainings                                          27,5%      19,7%      17,6%
% of sales force having received at least one training course (k)       102,1%      99,7%     114,1%
Average number of training days per salaried sales force                    6,3       10,1        9,8




31         AXA Group Social Data 2010 – Group Human Resources
Training & Development
Focus on Europe & Americas


Training & Development (Europe)                                   2010 (b)   2009 (b)   2008 (b)
Total number of training days (open ended contracts)              211.557    220.609    251.675
% of workforce having received at least one training course (k)    83,7%      76,2%      78,7%
Average number of training days per salaried workforce                2,8        2,8        3,3
Total number of training days of non sales force                  153.833    156.991    181.814
► Proportion of managerial trainings                               15,0%      12,7%      18,3%
► Proportion of technical trainings                                38,6%      41,4%      38,8%
► Proportion of other trainings                                    46,4%      45,9%      42,8%
Average number of training days per salaried non sales force          2,3        2,3        2,7
Total number of training days of sales force                       57.724     63.618     69.861
► Proportion of managerial trainings                                3,7%       4,7%       5,3%
► Proportion of technical trainings                                86,6%      86,6%      86,2%
► Proportion of other trainings                                     9,7%       8,7%       8,5%
Average number of training days per salaried sales force              6,3        7,5        7,9




Training & Development (Americas)                                 2010 (b)   2009 (b)   2008 (b)
Total number of training days (open ended contracts)               26.255     10.975     10.415
% of workforce having received at least one training course (k)    75,5%      57,2%      32,5%
Average number of training days per salaried workforce                1,5        0,6        0,6
Total number of training days of non sales force                   25.863     10.862     10.218
► Proportion of managerial trainings                               13,9%      11,7%      16,8%
► Proportion of technical trainings                                60,2%      57,5%      52,4%
► Proportion of other trainings                                    25,9%      30,8%      30,9%
Average number of training days per salaried non sales force          1,9        0,8        0,6
Total number of training days of sales force                         392        113         197
► Proportion of managerial trainings                                1,3%       1,8%        2,5%
► Proportion of technical trainings                                77,3%      96,5%      95,9%
► Proportion of other trainings                                    21,4%       1,7%        1,6%
Average number of training days per salaried sales force              5,5        2,9        0,5




32        AXA Group Social Data 2010 – Group Human Resources
Training & Development
Focus on Asia / Middle East & Africa


Training & Development (Asia Pacific/ Middle East)                2010 (b)   2009 (b)   2008 (b)
Total number of training days (open ended contracts)              134.729    216.042    195.854
% of workforce having received at least one training course (k)    97,3%      89,3%      95,3%
Average number of training days per salaried workforce                4,1        6,4        5,9
Total number of training days of non sales force                   39.860     35.896     49.830
► Proportion of managerial trainings                               26,4%      25,5%      20,4%
► Proportion of technical trainings                                45,4%      37,9%      55,6%
► Proportion of other trainings                                    28,2%      36,6%      24,0%
Average number of training days per salaried non sales force          2,3        2,1        2,5
Total number of training days of sales force                       94.869    180.147    146.024
► Proportion of managerial trainings                                3,1%       1,4%       4,6%
► Proportion of technical trainings                                58,2%      75,0%      73,4%
► Proportion of other trainings                                    38,7%      23,6%      22,0%
Average number of training days per salaried sales force              6,4       11,6       11,4




Training & Development (Africa)                                   2010 (b)   2009 (b)   2008 (b)
Total number of training days (open ended contracts)               19.899     20.621     20.707
% of workforce having received at least one training course (k)    90,3%      78,4%      83,5%
Average number of training days per salaried workforce               15,1         12        9,6
Total number of training days of non sales force                   18.995     19.999     20.150
► Proportion of managerial trainings                                5,1%       2,1%       0,8%
► Proportion of technical trainings                                83,2%      86,7%      90,1%
► Proportion of other trainings                                    11,7%      11,2%       9,1%
Average number of training days per salaried non sales force         10,1       12,9       15,9
Total number of training days of sales force                         904        622        557
► Proportion of managerial trainings                               90,7%      11,3%       1,6%
► Proportion of technical trainings                                 7,1%      77,0%      76,5%
► Proportion of other trainings                                     2,2%      11,7%      21,9%
Average number of training days per salaried sales force              4,8        4,2        5,5




33        AXA Group Social Data 2010 – Group Human Resources
                                     VII. Work time and
                                     absenteeism




34   AXA Group Social Data 2010 – Group Human Resources
  Work time & absenteeism

| Health & safety, absenteeism, employee wellbeing

| The total absenteeism rate remained stable: 4.5% in 2009 and 4.6% in 2010. The proportion of work-related accidents has slightly
  increased from 2009 (1.9%) to 2010 (2.3%). This increase is higher with regards to the salaried sales force (+2 points), especially
  in the high-growth markets entities.

| AXA’s local entities develop schemes to monitor and improve their employees’ health. For example, in 2010, AXA Germany
  launched "for a healthy heart", a mobile medical service visiting all German AXA locations during 3 years, with a prevention
  program focusing on employees’ cardiovascular risks. A company physician performs individual employee risk assessments, and
  provides diet and exercising advice. Over 2.000 employees took part in the related “Health Days”. These new activities complement
  the broad range of services and advice already existing for employees (addiction counselling, mobbing advice, first-aid training
  courses, etc.). The AXA Group head office initiated a series of conferences and workshops led by specialists providing advice on how
  to fight sleep deprivation. In connection with exercise, relaxation, diet, and ergonomics, AXA Winterthur (Switzerland) offers a wide
  range of activities on all aspects of physical and mental wellbeing. Presence management is also being introduced: the idea is to
  identify warning signs of health issues at an early stage and to take suitable measures. Training sessions for all line managers on
  the topics of prevention, early warning, and reintegration into the workplace are undertaken. A health platform shows video clips of
  exercises to be performed regularly during short break that can help prevent and counteract painful muscle tension. Health
  management also offers regular two-hour workshops in AXA Winterthur on topics such as staying healthy and fit while working at the
  PC, as well as on training for the eyes. Several entities won employee wellbeing or positive workplace awards in 2010 (e.g.
  Germany, Greece, Mexico, Portugal).

| Working time, overtime, work-life flexibility

| The average number of working hours per week in AXA is 36 and the average number of working days is 229. Overtime compared to
  the total number of working hours has slightly increased from 1.6% in 2009 to 1.9% in 2010. The percentage of part-time non-sales
  force increased from 11.3% in 2009 to 12.5% in 2010.

| AXA’s local entities have developed various programs to improve their employees’ work-life-balance. AXA Germany has
  implemented several childcare measures such as «parent-offices» which can be booked in case the regular childcare solution fails,
  or offers advice on financial support for private childcare-offers during school vacation periods, a 2-week-program for employee
  children during the summer holidays, etc. AXA Mexico launched the “Vive en Balance” (Live in Balance) program to improve work-
  life flexibility and enhance employee engagement. AXA Switzerland developed the “Fathersforum”, a seminar on work-life topics of
  fathers, who were able to share experiences in taking part of their family life in addition to a fulfilling career at AXA. AXA
  Switzerland’s employees also benefit from “Family Care”, a structure that provides individual and affordable solutions for the
  families of AXA employees requiring assistance (e.g. advice and information on family life and parenting), while the “Elder Care”
  specialists help find adequate solutions when it comes to looking after and treating family members who are old, ill, or disabled.




35          AXA Group Social Data 2010 – Group Human Resources
Work time & absenteeism
Group overview


Work time & Absenteeism (AXA Group)                                 2010 (b)   2009 (b)   2008 (b)
Average number of working days / year (open ended contracts)         229,1      228,4      228,0
Average number of working hours / week (open ended contracts) (l)      35,2       37,3       37,2
Total absenteeism rate (open ended contracts)                         4,6%       4,5%       4,1%
► Proportion of absences due to sickness                             71,4%      71,4%      71,8%
  ► Proportion of short term sick absences (m)                       78,5%      79,4%      84,4%
  ► Proportion of long term sick absences (n)                        21,5%      20,6%      15,6%
► Proportion of absences due to work related accident                 2,3%       1,9%       1,8%
► Proportion of absences due to maternity                            26,3%      26,8%      26,8%
Total absenteeism rate of non sales force (open ended contracts)      5,1%       5,1%       4,6%
► Proportion of absences due to sickness                             72,9%      72,3%      73,0%
  ► Proportion of short term sick absences (m)                       77,3%      78,4%      84,5%
  ► Proportion of long term sick absences (n)                        22,7%      21,6%      15,5%
► Proportion of absences due to work related accident                 1,9%       1,7%       1,6%
► Proportion of absences due to maternity                            25,2%      26,0%      25,8%
Total absenteeism rate of sales force (open ended contracts)          2,5%       2,3%       2,2%
► Proportion of absences due to sickness                             59,4%      63,5%      60,4%
  ► Proportion of short term sick absences (m)                       90,0%      88,7%      82,8%
  ► Proportion of long term sick absences (n)                        10,0%      11,3%      17,2%
► Proportion of absences due to work related accident                 5,4%       3,3%       3,6%
► Proportion of absences due to maternity                            35,2%      33,2%      36,4%




36        AXA Group Social Data 2010 – Group Human Resources
Work time & absenteeism
Focus on Europe


Work time & Absenteeism (Europe)                                    2010 (b)   2009 (b)   2008 (b)
Average number of working days / year (open ended contracts)         219,6      220,5      220,1
Average number of working hours / week (open ended contracts) (l)      34,5       36,3       36,3
Total absenteeism rate (open ended contracts)                         6,3%       6,1%       5,8%
► Proportion of absences due to sickness                             73,4%      72,7%      74,5%
  ► Proportion of short term sick absences (m)                       81,5%      83,4%      83,1%
  ► Proportion of long term sick absences (n)                        18,5%      16,6%      16,9%
► Proportion of absences due to work related accident                 2,4%       2,0%       2,0%
► Proportion of absences due to maternity                            24,3%      25,2%      23,6%
Total absenteeism rate of non sales force (open ended contracts)      6,5%       6,1%       6,0%
► Proportion of absences due to sickness                             74,3%      73,4%      74,8%
  ► Proportion of short term sick absences (m)                       80,9%      83,1%      83,4%
  ► Proportion of long term sick absences (n)                        19,1%      16,9%      16,6%
► Proportion of absences due to work related accident                 2,0%       1,9%       1,8%
► Proportion of absences due to maternity                            23,7%      24,7%      23,4%
Total absenteeism rate of sales force (open ended contracts)          5,4%       6,0%       4,5%
► Proportion of absences due to sickness                             65,5%      67,2%      71,3%
  ► Proportion of short term sick absences (m)                       87,6%      86,7%      80,9%
  ► Proportion of long term sick absences (n)                        12,4%      13,3%      19,1%
► Proportion of absences due to work related accident                 5,2%       3,3%       4,6%
► Proportion of absences due to maternity                            29,3%      29,5%      24,7%




37        AXA Group Social Data 2010 – Group Human Resources
Work time & absenteeism
Focus on Americas


Work time & Absenteeism (Americas)                                  2010 (b)   2009 (b)   2008 (b)
Average number of working days / year (open ended contracts)         240,6      237,2      237,0
Average number of working hours / week (open ended contracts) (l)      37,1       39,0       39,0
Total absenteeism rate (open ended contracts)                         3,2%       4,2%       2,0%
► Proportion of absences due to sickness                             77,9%      77,4%      71,0%
  ► Proportion of short term sick absences (m)                       40,4%      39,4%      84,3%
  ► Proportion of long term sick absences (n)                        59,6%      60,6%      15,7%
► Proportion of absences due to work related accident                 1,9%       1,2%       1,5%
► Proportion of absences due to maternity                            20,2%      21,3%      27,5%
Total absenteeism rate of non sales force (open ended contracts)      3,2%       4,2%       1,9%
► Proportion of absences due to sickness                             78,6%      77,5%      70,8%
  ► Proportion of short term sick absences (m)                       40,2%      39,3%      84,0%
  ► Proportion of long term sick absences (n)                        59,8%      60,7%      16,0%
► Proportion of absences due to work related accident                 1,5%       1,2%       1,5%
► Proportion of absences due to maternity                            19,9%      21,3%      27,7%
Total absenteeism rate of sales force (open ended contracts)         12,0%       4,5%      10,9%
► Proportion of absences due to sickness                             21,3%      52,0%      83,5%
  ► Proportion of short term sick absences (m)                      100,0%     100,0%     100,0%
  ► Proportion of long term sick absences (n)                         0,0%       0,0%       0,0%
► Proportion of absences due to work related accident                32,4%      12,1%       1,7%
► Proportion of absences due to maternity                            46,3%      35,9%      14,8%




38        AXA Group Social Data 2010 – Group Human Resources
Work time & absenteeism
Focus on Asia Pacific / Middle East


Work time & Absenteeism (Asia Pacific / Middle East)                2010 (b)   2009 (b)   2008 (b)
Average number of working days / year (open ended contracts)         241,9      241,5      241,3
Average number of working hours / week (open ended contracts) (l)      36,5       39,4       38,7
Total absenteeism rate (open ended contracts)                         1,7%       1,5%       1,6%
► Proportion of absences due to sickness                             51,4%      53,3%      50,5%
  ► Proportion of short term sick absences (m)                       95,2%      94,4%      96,3%
  ► Proportion of long term sick absences (n)                         4,8%       5,6%       3,7%
► Proportion of absences due to work related accident                 2,2%       0,9%       0,5%
► Proportion of absences due to maternity                            46,5%      45,7%      49,0%
Total absenteeism rate of non sales force (open ended contracts)      2,4%       2,3%       2,1%
► Proportion of absences due to sickness                             54,1%      54,4%      57,2%
  ► Proportion of short term sick absences (m)                       93,8%      93,1%      95,9%
  ► Proportion of long term sick absences (n)                         6,2%       6,9%       4,1%
► Proportion of absences due to work related accident                 1,0%       0,0%       0,5%
► Proportion of absences due to maternity                            43,9%      45,2%      42,3%
Total absenteeism rate of sales force (open ended contracts)          1,1%       0,7%       0,8%
► Proportion of absences due to sickness                             43,9%      49,2%      22,7%
  ► Proportion of short term sick absences (m)                      100,0%     100,0%     100,0%
  ► Proportion of long term sick absences (n)                         0,0%       0,0%       0,0%
► Proportion of absences due to work related accident                 5,2%       3,1%       0,5%
► Proportion of absences due to maternity                            50,8%      47,7%      76,7%




39        AXA Group Social Data 2010 – Group Human Resources
Work time & absenteeism
Focus on Africa


Work time & Absenteeism (Africa)                                    2010 (b)   2009 (b)   2008 (b)
Average number of working days / year (open ended contracts)         258,3      242,3      237,3
Average number of working hours / week (open ended contracts) (l)      41,1       41,5       41,1
Total absenteeism rate (open ended contracts)                         4,2%       4,0%       3,1%
► Proportion of absences due to sickness                             69,1%      70,5%      65,1%
  ► Proportion of short term sick absences (m)                      100,0%     100,0%      97,0%
  ► Proportion of long term sick absences (n)                         0,0%       0,0%       3,0%
► Proportion of absences due to work related accident                 2,9%       2,2%       1,7%
► Proportion of absences due to maternity                            27,9%      27,4%      33,2%
Total absenteeism rate of non sales force (open ended contracts)      4,2%       4,1%       3,2,%
► Proportion of absences due to sickness                             70,9%      73,0%      66,8%
  ► Proportion of short term sick absences (m)                      100,0%     100,0%      97,0%
  ► Proportion of long term sick absences (n)                         0,0%       0,0%       3,0%
► Proportion of absences due to work related accident                 3,1%       1,8%       1,7%
► Proportion of absences due to maternity                            26,0%      25,2%      31,5%
Total absenteeism rate of sales force (open ended contracts)          3,2%       2,8%       1,9%
► Proportion of absences due to sickness                             44,7%      37,1%      32,2%
  ► Proportion of short term sick absences (m)                      100,0%     100,0%     100,0%
  ► Proportion of long term sick absences (n)                         0,0%       0,0%       0,0%
► Proportion of absences due to work related accident                 0,0%       7,6%       1,0%
► Proportion of absences due to maternity                            55,3%      55,3%      66,8%




40        AXA Group Social Data 2010 – Group Human Resources
                                     VIII. Appendices




41   AXA Group Social Data 2010 – Group Human Resources
  Notes

| (a) This statement and / or evaluation does not take into account the side effects of FOREX (FOReign EXchanges).

| (b) Perimeter’s re-base lining: 2008 and 2009 data is LFL (Like For Like). 2009 perimeter for Europe is slightly different from 2008
  perimeter due to the change of system. As a result of a redefinition of India’s managers of agents, 2008 data were adapted as
  follows: 4.284 managers were reallocated in total: of which 4.044 to salaried sales force and 240 to the experts and staff category.
  This reassignment also effects the “changes in staffing level” section for this population. United Kingdom mentioned in their
  perimeter an error in their 2009 figures of 915 employees. Korea reports in 2010, 798 employees in automatically and indefinitely
  renewable fixed-term contracts as open-ended contracts (formerly counted as fixed-term contract). Alliance Bernstein mentioned
  an error in their 2009 reporting as, while figures have been captured for headcount, no figure were captured for Full Time
  equivalents (FTEs). United Kingdom further mentioned an error in their 2009 reporting as, while figures related to temporary
  employees / interims have been captured in 2010, no figures were captured in 2009.

| (c) Sorted by number of salaried workforce in 2010.

| (d) At December 30, 2010, AXA announced the acquisition of B&B Insurance. Data for this entity was not collected and is not
  included into the Social Data Report 2010.

| (e) Number of employees with disabilities concerns, due to legal constraints, entities listed in France only.

| (f) Salaried workforce that has left AXA because of an activity/job transfer to an external company. It includes all situations where
  employees keep their job but are no longer in contract with AXA.

| (g) Retirement, pre-retirement, death and termination of employment for permanent disability.

| (h) On a global level, entries are calculated as follows: external recruitments + fixed-term contracts transformed into open-ended
  ones + re-hires into the company + entries following merges & acquisitions. Departures are calculated as follows: resignations +
  economic and individual layoffs + external transfers + retirement + pre-retirement + death + permanent disability. On a continental
  and local level, entries’ calculation is further extended to: number of motility (from sales to non sales force) and number of number
  of inter-company entries. Departures’ calculation is further extended to: number of mobility (from non sales to sales force) and
  number of inter-company departures. Therefore, global and continental / local net job creation show deltas explainable through
  mathematical modeling.

| (i) All amounts and financial statements are expressed in Euro (€).

| (j) The total annual gross payroll includes the individual fixed pay, the individual variable pay, employer's social contributions and
  collective profit sharing (if any). It excludes equity based compensation (stock options, performance units, performance shares, AXA
  Miles). This data does not take into account the side effects of FOREX (FOReign EXchanges) as stated under (a).

| (k) This average does include leavers who received a training during the calendar year. Therefore, turnover has to be taken into
  account.

| (l) In 2010, this figure also includes salaried workforces in part-time contracts.

| (m) Sick absences with a total duration of less than one year.

| (n) Sick absences with a total duration of more than one year.




42          AXA Group Social Data 2010 – Group Human Resources
  Further information on
  social perimeter (1/5)

| Employee relations, collective bargaining

| Effective labour-management communications and social dialog pave the way for the stability needed to implement the Group’s
  development strategy. Such communications with staff or their representatives are therefore organized and conducted by each
  Group company on a regular basis. AXA also has set up a European Works Council (EWC), whose extensive role goes beyond the
  regulatory requirements in force. The EWC is made up of staff representatives from AXA’s largest European subsidiaries, who meet
  in order to receive and exchange information on the social, strategic and economic issues that concern the Group, and maintain an
  on-going dialog between employees and management.

| In June 2009, the Group EWC agreement (available on www.axa.com) was renewed for an undefinite term starting December 1,
  2009. This renewal takes into account the European Directive n°2009/38 dated May 6, 2009. The initial agreement was
  concluded before the European directive on works councils became mandatory. In this way, staff rights to be consulted and
  informed were freely agreed on by management and employee representatives before the directive’s compulsory provisions actually
  came into effect. AXA holds two plenary meetings a year, in combination with a preparatory and post-plenary session systematically
  held for debriefing. These plenary meetings are always attended by the Chairman of the AXA Management Committee. Moreover,
  the European Works Councils (EWC’s) bureau, which features thirteen representatives, meets monthly.

| The introductory section of the Group EWC agreement is based on a number of international benchmark documents, such as the
  UN’s Declaration of Human Rights and the International Labour Organization’s standards, as well as AXA’s own set of core values
  and commitments.

| In addition to the EWC’s work, numerous collective bargaining agreements are signed. For example, in France, 9 collective
  agreements have been signed throughout 2010. These agreements included the implementation of an innovative stress prevention
  programme, the renewal of a three-year salary agreement for administrative staff, and the renewal of employee representation
  organisations and of social dialog rights, in accordance with France’s new legislation in this area. More generally, beyond Europe,
  the Group strives to ensure that employees are fairly represented in all major countries where it is present.

| Headcount adjustments, mobility and related measures

| The aforementioned Group EWC agreement provides a certain number of commitments to employees in the event of major
  organizational changes with impacts on jobs. AXA has developed the following principles with a view to guiding its various European
  business units in their local management:

| (1) When organizational changes affect jobs, AXA pledges to supply relevant information and, as appropriate in light of local
  cultures and rules, to consult with employees and their representatives;

| (2) In connection with this information-gathering and consultative process, the data and information provided by AXA will include
  possible alternative solutions if relevant;

| (3) Factoring in the interests of its employees, clients and shareholders, AXA undertakes to maximize any opportunities for internal
  and external redeployments, when applicable, for all AXA employees affected by possible employment issues;

| (4) AXA will do its utmost to prevent compulsory redundancies and other collective transfers, by pursuing other approaches
  whenever possible. More specifically, AXA endeavours to: 1) seize the opportunities offered by natural headcount attrition to
  facilitate employment issues; 2) make every effort to help employees, analyse their skills and career paths and offer them training
  and reassignment opportunities, when feasible; 3) give priority to voluntary departures and redeployments instead of redundancies
  and other forms of collective transfers; and 4) deal with decisions of international transfer of business (for example in the case of off
  shoring) applying the principles of social dialog explained in this text to the European countries involved;




43          AXA Group Social Data 2010 – Group Human Resources
  Further information on
  social perimeter (2/5)

| Headcount adjustments, mobility and related measures (continued)
| (5) When geographic mobility is necessary, it must be offered as a matter of priority to employees who volunteer to move, with this
  process managed with a view to enabling their integration into a new environment under the best possible conditions;

| (6) AXA pledges to recognize staff representatives and uphold their freedoms, rights and functions, in line with national legislation
  and, where relevant, agreements in force in local business units;

| (7) Aware that training represents a major investment both for the Group and for its employees, AXA is committed to developing a
  continuous learning culture;

| (8) AXA will not discriminate against its staff on the basis of their gender, race, colour, ethnic origin, genetic makeup, disabilities,
  sexual orientation, language, religion, personal convictions, union membership or political opinions.

| In 2011, AXA will launch “Mobility @ AXA”, its new “job posting“ system. The deployment of this new platform will be progressive in
  the next few years to become a shared platform for all AXA entities worldwide.

| Diversity & Inclusion
| AXA is committed to promoting diversity and inclusion by creating a work environment where all employees are treated with dignity
  and respect and where individual differences are valued. AXA is committed to equal opportunity in all aspects of employment. We
  oppose all forms of unfair or unlawful discrimination and will not tolerate discrimination based on age, race, nationality, ethnic
  origin, gender, sexual orientation, religion, marital status, or disability. AXA is dedicated to cultivate a diverse and inclusive
  environment where all employees feel fully engaged and included in our business and strategy to become the “Preferred Company”.

| Diversity and inclusion is tightly linked to AXA’s values and culture, based on respect for employees, customers, and communities
  around us. A diverse workforce helps AXA effectively meet diverse market and customer needs globally and locally, as well as
  improve its competitiveness through innovation. It also helps attract the most talented people in all populations and foster internal
  morale and employee engagement, as well as enhanced people management and optimized teamwork. Moreover, it enhances the
  brand image.

| In 2010, AXA’s Management Committee validated the updated diversity & inclusion policy. At the entity level, 47 Diversity
  Champions have been appointed and are supported by Diversity Correspondents who implement action plans. A Group Diversity
  Council was formed, and a Group Chief Diversity & Inclusion Officer was appointed in late 2010. AXA local entities continued with
  their focus on diversity and inclusion based on locally-driven dynamics.

| In 2011, AXA kicked off the year with a Diversity & Inclusion Forum that had over 100 key diversity and inclusion stakeholders from
  both the business and HR attend. At the event, both the AXA CEO and the Deputy CEO stated their commitment to diversity &
  inclusion in AXA. During the event, local AXA entities were recognized through a Diversity & Inclusion Best Practices Award. This was
  the first year for the award, and there were 21 entries from 14 affiliates. Submissions addressed 6 diversity and inclusion
  categories, which were gender, work-life, multi-generational, disability, race/ethnicity, and sexual orientation.

| In early 2011, AXA will establish a Group diversity & inclusion strategy that will encompass a focus on our employees, our culture,
  and our customers, as well as leadership. Within this strategic framework, AXA Group will address some aspects of diversity and
  inclusion on a global level, such as gender. Alignment on a few key globally relevant diversity & inclusion priorities, couple with the
  critical country-specific dynamics addressed by the local entities, will allow for leveraging of resources, efficiency, and stronger
  results.

| The proportion of women in AXA’s workforce increased between 2009 and 2010, across all employee categories: Executives (from
  21.6% in 2009 to 22.4% in 2010), Managers (from 36.9% to 38.2%) and overall workforce (from 49.6% to 50.5%). AXA’s Board of
  Directors features 4 women out of a total of 15 members.




44          AXA Group Social Data 2010 – Group Human Resources
  Further information on
  social perimeter (3/5)

| Diversity & Inclusion (continued)

| This positive data trending has been a result of numerous gender initiatives implemented across AXA with a long term goal of
  achieving gender balance at all levels. In 2010, AXA Belgium created the “AXA Wo_Men@Work” award which rewards a CEO, CFO,
  CIO, COO, or Board member, outside of AXA, who is actively promoting gender diversity within the senior management of his or her
  company or organization. For several years now, AXA France has been a recognised leader in the area of equal opportunities through
  the promotion of a number of initiatives. In 2010, these included partnering with the “Tour de France de la Diversité” (promoting
  France’s “Diversity Charter”), extending the 2005 anonymous resumes policy to all job applicants as a way of ensuring fair
  treatment (30.000 applications since 2009), adapted remuneration efforts, and promoting the employability of mature staff
  through the anticipation of their career development and specific training and mentoring programmes from age 45 and above. AXA
  Germany has launched an extensive “Gender Mentoring” program in 2010. AXA Life Japan addresses the issue of women’s
  representation in management by organizing programs for pre-manager women and career advice and trainings. AXA Life Japan also
  developed a scheme that helps senior employees’ career flexibility while providing new opportunities to younger talents. When
  senior employees reach the age of 50 or 55 (depending on their job grade), the company offer them various options and career
  advice including further development, early retirement packages, and even starting-up as a tied agent. AXA Mexico established a
  Diversity Committee. AXA Spain launched its “Equality Plan” in 2010, a collective agreement signed between management and
  local trade unions to prevent gender discrimination and promoting work-life flexibility. The Plan includes initiatives such as sexual
  and moral harassment incident reporting with non-retribution guarantees, application forms and interviews devoid of irrelevant
  personal questions, and maternity / paternity leave measures. AXA Switzerland launched a Gender Mentoring program in 2009
  whereby senior executives mentored female employees to exchange career experiences, discuss different life situations and
  increase the visibility of top talents. The programme was extended in 2010 and a Diversity Council was launched. AXA Equitable
  (USA) hosted an event to honour the US Women's History Month.

| AXA entities also promote the integration of people with disabilities. In AXA France’s perimeter, where it is legal to report this figure,
  the number of people with disabilities increased from 515 employees in 2009 to 616 employees in 2010, representing a 19.6%
  increase. Another local disability initiative is AXA Life Japan which has increased its disabled employment rate by hiring 150 people
  with disabilities in 3 years, achieving one of Japan’s highest disabled employment rate. AXA Germany signed a specific agreement
  with its Works Council, whereby specific facilities accessible for the handicapped are provided, such as adapted elevators, even
  floors and doorsteps, special rest room facilities and ramps. The workspace is modified if an employee needs special arrangements
  due to a personal handicap. AXA France’s “Mission Handicap” enables hundreds of employees to benefit from adapted working
  schedules, transportation and real estate services. These efforts also apply to the parents of handicapped children.

| Impact on regional development, subcontracting

| To the extent that the Company’s activities are decentralized and their staffs are spread among numerous locations, it generally has
  no significant direct impact on local employment or development in any given region. It does not resort to significant levels of
  subcontracting.

| However, as a provider of insurance, savings and investment services, AXA is an actor of economic growth and social development
  through the support of 93 million individual customers, local communities and businesses. Indeed AXA’s business is to protect
  people and businesses, their belongings, their health, their savings, their assets over the long run, providing peace of mind through
  uncertainty and support when it is most needed. This means designing reliable insurance and investment solutions to meet the
  needs of our customers, managing risks and claims in a professional way, acting as a major long-term investor, but also sharing our
  business expertise by helping to build better understanding of the risks faced by individuals and society at large.




45          AXA Group Social Data 2010 – Group Human Resources
  Further information on
  social perimeter (4/5)

| Human rights: Group engagements, International Labour Organization (ILO) standards and reporting

| In addition to compliance with national law and regulations, AXA joined the United Nations’ Global Compact in February 2003,
  formally committing to uphold the following two principles for fundamental human rights: 1) Taking the steps needed to protect and
  comply with internationally proclaimed human rights; 2) Taking the steps needed to ensure that they do not knowingly aid or abet
  human rights violations.

| AXA also made formal commitments to comply with and promote its ten guiding principles in the areas of human rights, labour,
  environment and anticorruption. These principles are derived from the Universal Declaration of Human Rights, the International
  Labour Organization’s Declaration on Fundamental Principles and Rights at Work, the Rio Declaration on Environment and
  Development and the United Nations Convention against Corruption. Furthermore, these commitments include various principles
  relating to collective labour standards. In this way, the Group’s employment policy covers several aspects, such as equal
  opportunities and freedom of association.

| The first chapter of the aforementioned Group Compliance and Ethics Guide refers to the UN Global Compact in its founding
  principles. Both the Compliance Guide and UN Global Compact adhesion are applicable to every AXA entity.

| Community involvement: social & cultural activities, philanthropy, education, employee volunteering, social
  inclusion

| Beside the aforementioned societal benefits derived from its activity as an insurer and investor, AXA’s main efforts towards the
  community focus on the following areas

| (1) Volunteering: supporting disadvantaged people through the Group employee volunteering program, “AXA Hearts In Action”. In
  2010, over 23,500 AXA Hearts In Action volunteers around the world made their skills, time and generosity available to support
  more than 1000 charities with a view of helping underprivileged people. The areas covered by AXA Hearts In Action are selected by
  employees in light of local issues, and include fighting against exclusion and helping children in need, people with disabilities and
  victims of natural disasters.

| (2) Research and education: AXA launched in 2008 the AXA Research Fund (www.axa-research.org) whose core mission is to finance
  basic research contributing to understand and prevent risks. The Fund has been awarded €100 million over five years to finance
  innovative research and cutting-edge projects within three areas: environmental risks, life risks, and socio-economic risks. It will
  thus foster innovative world-class research on those major risks, by providing outstanding researchers with the best possible
  working conditions, contributing to the development of highly competitive institutions (by giving substantial amounts that make a
  true difference), and encouraging a living research community committed to a better understanding of major risks. The results of
  research are publicly available; AXA doesn't own intellectual property of research results. The Fund does therefore not launch nor
  support contractual research. In 2010, the AXA Research Fund invested €13.8 million to support 83 new projects in 16 countries. 3
  permanent research chairs were funded, as well as 6 research teams, 48 post doctoral fellowships (2 years duration) and 26
  doctoral fellowships (3 years). Funding is granted in accordance with the decisions of the AXA Research Fund Scientific Board,
  composed of world-renowned researchers and AXA representatives.

| (3) Donations: in addition to the AXA Research Fund program, the AXA Group and local entities invested €16.3 million in total in
  philanthropic actions in 2010. Themes covered included arts & culture, economic development, education & youth, emergency
  relief (e.g. the Group donated €668K for the Haiti earthquake victims), environment, health, or social welfare.




46          AXA Group Social Data 2010 – Group Human Resources
  Further information on
  social perimeter (5/5)

| Community involvement: social & cultural activities, philanthropy, education, employee volunteering, social
  inclusion (continued)

| (4) In addition, a Group-level initiative was launched in 2010 to assess how AXA could design and launch insurance products that
  address social exclusion while being breakeven in the long term, by enabling vulnerable segments of the population to access
  insurance services. A first type of offer of low-cost / micro-insurance products has been launched in France, for micro-
  entrepreneurs, as early as 2007, and more recently in Mexico (2009) and Portugal (2010), catering to lower middle-class or low
  income individuals who cannot afford traditional products, which are often not adapted to their needs. In emerging markets, where
  volumes of potential customers are significant, micro-insurance projects with a specific business model are being investigated.

| Business ethics

| In 2006, AXA’s Supervisory Board adopted a new version of its Compliance and Ethics Guide, available on the Group’s website
  (www.axa.com). The purpose of the Guide is to establish Group-wide guidelines and rules to ensure that all AXA Group companies
  and employees have a common understanding of applicable ethical standards and conduct business accordingly. The Guide covers
  a variety of matters including specific rules concerning conflicts of interest, transactions involving AXA securities and those of its
  listed subsidiaries, anti money laundering, confidentiality and control of sensitive information, and data protection and storage. The
  Compliance and Ethics Guide also seeks to uphold the values set forth in the AXA Vision. Most of AXA's principal operating
  subsidiaries have developed ethical guidelines that comply with local regulatory and statutory requirements.

| In 2010, the Group launched a worldwide e-learning initiative covering selected topics in the AXA Group Compliance and Ethics
  Guide. The aim is to stress the importance AXA Group and Management attach to Compliance and Ethics as well as Corporate
  Responsibility topics, raise awareness of AXA Group employees with regard to topics covered by the AXA Group Compliance and
  Ethics Guide, expose employees to concrete situations that they could encounter in their daily business life and to give them
  guidance on how to react in those particular situations, and ensure a common level of awareness of Compliance and Ethics as well
  as Corporate Responsibility topics throughout the Group. This program covers transversal compliance issues that are critical for all
  AXA Group employees to appreciate: insider trading, corruption, competition law, improper gifts and entertainment, and Corporate
  Responsibility. All Group companies will participate in this program.




47          AXA Group Social Data 2010 – Group Human Resources
Entities list (1/7)


Algeria (Africa)                                                Belgium (continued)
IPA Algérie                                                     AXA Belgium
AXA Développement Algérie                                       AXA IM Benelux
AXA Assurance Algérie Dommage                                   AXA REIM Benelux
AXA Assurance Algérie Vie                                       GIE AXA Tech Belgium
Argentina (Americas)                                            I.S.C.C.
Alliance Bernstein Argentina                                    IPA Benelux
Alliance Bernstein Australia                                    L'Ardenne Prévoyante
Australia (Asia Pacific / Middle East)                          S&C
Alliance Bernstein Australia                                    TATV
AXA Asia Pacific Holdings                                       VIAXIS
AXA Assistance Australia                                        Brazil (Americas)
AXA Australia                                                   IPA Brazil
AXA Corporate Solutions Assurance                               Alliance Bernstein Brazil
AXA Rosenberg Sydney                                            Cameroon (Africa)
AXA Tech Australia                                              AXA Assurances Cameroun
IPAC Group Sce (AUS)                                            Canada (Americas)
Monitor Money                                                   Alliance Bernstein Canada
Tynan Mackenzie                                                 AXA Assistance Canada
Austria (Europe)                                                AXA Assurances Canada
AXA Private Equity Austria                                      AXA Canada Holding
Azerbaijan (Asia Pacific / Middle East)                         AXA General Insurance Canada
MBASK Insurance Open Joint Stock                                AXA Insurance Canada
Bahrain (Asia Pacific / Middle East)                            AXA Pacific Insurance Canada
AXA Insurance (Gulf) Bahrain                                    AXA Rosenberg Canada
Alliance Bernstein Bahrain                                      Services Fin. AXA Assurance
Belarus (Europe)                                                Chile (Americas)
AXA B&B Insurance (d)                                           AXA Assistance Chile
Belgium (Europe)                                                China (Asia Pacific / Middle East)
Auto Club Assist SA                                             AXA (GZ) DEVELOPMENT CENTRE
AXA Art Benelux                                                 AXA Assistance China
AXA Bank Europe                                                 AXA GRBM (China)



48         AXA Group Social Data 2010 – Group Human Resources
Entities list (2/7)


China (continued)                                                France (continued)
AXA Minmetals                                                    AXA IM Private Equity
AXA SPDB IM Ltd                                                  AXA Investment Managers
Matrix Risk Consult. Shangaï                                     AXA LM Paris

Winterthur Insurance (Asia) Lt                                   AXA REIM France

Colombia (Americas)                                              AXA REIM SA

AXA Assistance Columbia                                          AXA Tech Sevices SAS

Czech Republic (Europe)                                          COURS LEGENDRE

AXA Assistance Czech Republic                                    DOMISERVE
                                                                 DOMISERVE +
AXA Bank Europe CZ
                                                                 EMC Paris
AXA Ceska republika
                                                                 GIE AXA
AXA investicni spolecnost
                                                                 GIE AXA Tech France
AXA penzijni fond
                                                                 Logement Français
AXA pojištovna a.s
                                                                 Monvoisin
AXA zivotni pojistovna
                                                                 Mutuelle St Christophe
France (Europe)
                                                                 PLURIDIS
ADHAP
                                                                 Protection Juridique
Alliance Bernstein France
                                                                 TAI
Avanssur / Direct Assurance
                                                                 Truck Assistance International Services (Tai)
AXA Art France
                                                                 French Polynesia (Asia Pacific / Middle East)
AXA Assistance France
                                                                 AXA Assur Polynésie Française
AXA Banque                                                       Gabon (Africa)
AXA Caraïbes                                                     AXA Assurances Gabon
AXA Corporate Solutions France                                   Germany (Europe)
AXA France                                                       Alliance Bernstein Germany
AXA Global Life                                                  AXA Art Versicherung AG (Deutschland)
AXA Global P&C                                                   AXA Assistance Germany
AXA Group Solutions France                                       AXA Bank AG
AXA Group Solutions France SA                                    AXA Corporate Solutions DE
AXA IM IF                                                        AXA Customer Care GmbH
AXA IM Paris                                                     AXA Group Solutions Germany



49          AXA Group Social Data 2010 – Group Human Resources
Entities list (3/7)


Germany (continued)                                            Hong Kong (continued)
AXA IM Deutschland                                             Integrity Indpt Risk & Fin Solutions
AXA Konzern AG                                                 Integrity Partnership Limited
AXA Krankenversicherung AG                                     IPA Hong Kong
AXA Logistic Services GmbH                                     IPAC HK
AXA Merkens Fonds                                              Hungary (Europe)
AXA PE Germany                                                 AXA Bank Hungary
AXA REIM Deutschland                                           AXA Hungary Investment Managmt
AXA Schaden Experten GmbH                                      AXA Insurance Company
AXA Service AG                                                 AXA REIM Central Europe
AXA Tech Germany                                               AXA Service Company (Hungary)
DBV-Winterthur Holding AG                                      India (Asia Pacific / Middle East)
DBV-Winterthur Rechtsschutz-Schadenservice GmbH                Alliance Bernstein India
DBV-Winterthur Service GmbH                                    AXA Assistance India Private
Lucramount AG                                                  AXA Group Solutions India
Win Health Consulting GmbH                                     AXA Tech India
Greece (Europe)                                                Bharti AXA General Insurance
AXA Assistance Greece SA                                       Bharti AXA Investment
AXA Insurance S.A. Greece                                      Bharti AXA Life (India)
Hong Kong (Asia Pacific / Middle East)                         Business Services
Alliance Bernstein HK                                          Matrix Risk Consultants India
AXA China Region Regional Office                               Indonesia (Asia Pacific / Middle East)
AXA China Region Shared                                        AXA Asset Mgmt Indonesia
AXA China Region HK                                            AXA Financial Indonesia
AXA Corporate Solutions HK                                     AXA Life Indonesia
AXA General Insurance Hong Kong                                AXA Mandiri Indonesia
AXA IM Asia                                                    AXA Services Indonesia
AXA Rosenberg Hong Kong                                        PT Asuransi AXA Indonesia
AXA Tech HK                                                    Ireland (Europe)
AXA Wealth Management (HK)                                     AXA Assistance Ireland
Integrity Financial Advice                                     AXA Global Distributors



50        AXA Group Social Data 2010 – Group Human Resources
Entities list (4/7)


Ireland (continued)                                              Korea (Asia Pacific / Middle East)
AXA Ireland                                                      Alliance Bernstein Korea
AXA Life Europe                                                  AXA General Insurance Co., Ltd
AXA MPS Financial                                                Kyobo AXA Investment Managers
AXA Travel Insurance                                             Lebanon (Asia Pacific / Middle East)
Italy (Europe)                                                   AXA Middle East
Alliance Bernstein Italy                                         Luxembourg (Europe)
AXA Art Italy                                                    Alliance Bernstein Luxembourg
AXA Assicurazioni                                                AXA Funds Management Luxembourg
AXA Corp. Sol. Ser. ITALY                                        AXA Luxembourg SA
AXA Corporate Solutions Italy                                    Malaysia (Asia Pacific / Middle East)
AXA IM Italy                                                     AXA AFFIN Life (Malaysia)
AXA interlife SpA                                                AXA Affin General Insurance
AXA Life Europe (It)                                             Mauritius (Asia Pacific / Middle East)
AXA MPS Ass. Danni                                               AXA Assistance Océan Indien
AXA MPS Ass.Vita                                                 Rogers Outsourcing
AXA PE Italy                                                     Mexico (Americas)
AXA REIM Italy                                                   Alliance Bernstein Mexico
IPA Italy                                                        AXA Assistance Mexico
Quixa                                                            AXA Fianzas S.A. de C.V
Ivory Coast (Africa)                                             AXA Salud S.A. de C.V.
AXA Assurances Cote d'Ivoire                                     AXA Seguros S.A. de C.V.
Japan (Asia Pacific / Middle East)                               Morocco (Africa)
Alliance Bernstein Japan                                         AXA Assistance Morocco
AXA Assistance Japan KK                                          ACRED
AXA Direct Japan                                                 AXA Assurance Maroc
AXA Life Japan                                                   Avanssur Maroc
AXA REIM Japan                                                   AXA France IARD Maroc
AXA Rosenberg Tokyo                                              AXA France Vie Maroc
AXA Tech Japan                                                   AXA Assistance Morocco Service
                                                                 AXA Tech Marocco



51          AXA Group Social Data 2010 – Group Human Resources
Entities list (5/7)


Netherlands (Europe)                                           Portugal (continued)
Alliance Bernstein Holland                                     AXA REIM Portugal
AXA IM Benelux (Netherlands)                                   CEPRES CENTRAL
AXA REIM Utrecht                                               Direct Seguros Portugal
New Caledonia (Asia Pacific / Middle East)                     IPA Portugal
AXA Assur Nouvelle Calédonie                                   ITMED
New Zealand (Asia Pacific / Middle East)                       MEDITERRANEAN SVCES(Portugal)
AXA New Zealand                                                Qatar (Asia Pacific / Middle East)
Alliance Bernstein NZ                                          AXA IM Qatar
Spicers PM (NZ)                                                AXA Insurance(Gulf) Qatar
Oman (Asia Pacific / Middle East)                              Romania (Europe)
AXA Insurance (Gulf) Oman                                      AXA Asigurari
Panama (Americas)                                              Saudi Arabia (Asia Pacific / Middle East)
AXA Assistance Panama                                          AXA Insurance (Saudi Arabia)
Philippines (Asia Pacific / Middle East)                       AXA Cooperative Insurance Company
AXA Philippines                                                Senegal (Africa)
Poland (Europe)                                                AXA Assurances Sénégal

AXA Direct - Poland                                            Serbia (Europe)
AXA P.T.E.S.A.                                                 AXA Usluge AD
AXA Polska SA                                                  Singapore (Asia Pacific / Middle East)
AXA T.U.S.A.                                                   Alliance Bernstein Singapore
AXA TFI S.A.                                                   AXA Asia Regional Center (SGP)
AXA Z.T.U.S.A.                                                 AXA Assistance Singapore
Inter Partner Assistance Polska                                AXA Corporate Solutions Singap
Portugal (Europe)                                              AXA Financial Sces Singapore
AXA Assistance Portugal                                        AXA Insurance Singapore Pte Lt
AXA CENTRO DE SERVIÇOS                                         AXA Life Singapore
AXA Group Solutions AEIE                                       AXA PE Asia
AXA Life Europe Portugal                                       AXA REIM Singapore
AXA Prt Companhia                                              AXA Rosenberg Singapore
AXA Prt Companhia de Vida                                      IPAC Singapore



52        AXA Group Social Data 2010 – Group Human Resources
Entities list (6/7)


Slovakia (Europe)                                                 Spain (continued)
AXA d.d.s.                                                        Puntos Azules
AXA invest spolecnost Slovak                                      WIP
AXA pojišťovna                                                    Sweden (Europe)
AXA Services Slovakia                                             AXA REIM Scandinavia
AXA zivotni pojistovna Slovak                                     Alliance Bernstein Sweden
South Africa (Africa)                                             Switzerland (Europe)
Alliance Bernstein South Africa                                   Alliance Bernstein Switzerland
Spain (Europe)                                                    AXA Art Switzerland
Alliance Bernstein Spain                                          AXA Bank Europe Swiss Br.
ASEGUR                                                            AXA Corporate Solutions Swit.
Asesores hilo                                                     AXA Group Solutions Swi
AXA Art Spain                                                     AXA IM Switzerland AG
AXA Asesores                                                      AXA Liabilities Manager CH
AXA Aurora Vida                                                   AXA Private Equity Switzerland
AXA Corporate Solutions Spain                                     AXA Tech Switzerland
AXA Ibercapital                                                   AXA Versicherungen AG
AXA IM Spain                                                      IPA Switzerland
AXA MED. HOLDING (Spain)                                          Taiwan (Asia Pacific / Middle East)
AXA Pensiones                                                     IPA Taiwan
AXA REIM Iberica                                                  Alliance Bernstein Taiwan
AXA Seguros Generales                                             IPAC Taiwan
AXA Tech Med region                                               Thailand (Asia Pacific / Middle East)
AXA Vida                                                          Krungthai AXA Life (Thailand)
AXA Winterthur Salud                                              AXA Insurance Public Co., Ltd
Direct Seguros Spain                                              AXA Assistance Thailand
Fundacion AXA Winterthur                                          Turkey (Europe)
IPA Spain                                                         IPA Turkey
MEDITERRANEAN SVCES(Spain)                                        AXA SİGORTA A.Ş.
Medla It & local support Serv.                                    AXA HAYAT SİGORTA A.Ş.




53           AXA Group Social Data 2010 – Group Human Resources
Entities list (7/7)


Ukraine (Europe)                                                 United Kingdom (continued)
AXA Ukraine                                                      Denplan
AXA Insurance                                                    Essential Health Care
United Arab Emirates (Asia Pacific / Middle East)                Helix UK Limited
AXA Insurance (Gulf) Dubai                                       Knight Law
A.S.C. FZ-LLC (Dubai FZ)                                         Knight Rehabilitation Services
Kanoo Group - Insurance Agents                                   Secure Health
The Kanoo Group Sharjah Branch                                   SIMS Claims Services
The Kanoo Group (Jebel Ali FZ)                                   Supplier & Incident Management
United Kingdom (Europe)                                          Swiftcover
Alliance Bernstein UK                                            Thinc Group
AXA Art UK                                                       United States (Americas)
AXA Assistance UK                                                Alliance Bernstein USA
AXA Corporate Sol. UK                                            AXA Advisors
AXA Framlington                                                  AXA Art US
AXA Group Solutions UK                                           AXA Assistance USA
AXA ICAS                                                         AXA Equitable
AXA IM Ltd                                                       AXA IM USA
AXA Insurance UK                                                 AXA LM New York
AXA Isle of Man                                                  AXA PE US
AXA Life                                                         AXA REIM US LLC
AXA LM UK                                                        AXA Rosenberg Global Serv
AXA PE UK                                                        AXA Rosenberg US
AXA PPP Healthcare                                               Barr Rosenberg Research C.
AXA Rosenberg UK                                                 Matrix RC USA
AXA Tech UK
AXA UK Holding
Bluefin Advisory Ser. Limited
Bluefin Insurance Services Lim




54          AXA Group Social Data 2010 – Group Human Resources
Exchange rate information (1/2)

                                                                          CR (Closing Rate)
                                                               CR 2010         CR 2009        CR 2008
                                                               (for €1)         (for €1)      (for €1)
Algeria Dinars (DZD)                                                99,83          100,37          97,41
Argentina Pesos (ARS)                                                5,33             5,60          4,63
Australia Dollars (AUD)                                              1,31             1,38          1,66
Azerbadjan Manat (AZN)                                               1,07             1,16          1,25
Bahrain Dinars (BHD)                                                 0,51             0,52          0,55
Brazil Reais (BRL)                                                   2,23             2,30          2,60
CFA BEAC Francs (Cameroon) (XAF)                                  648,09           655,96         655,96
Canada Dollars (CAD)                                                 1,33             1,35          1,44
Chile Pesos (CLP)                                                 627,78           659,89         726,66
China Yuan Renminbi (CNY)                                            8,84             9,14         10,67
Colombia Pesos (COP)                                             2.575,79         2.628,72      1.947,10
CFA BCEAO Francs (Ivory Cost) (XOF)                               655,96           655,96         655,96
Czech Republic Koruny (CZK)                                         25,09            24,28         26,60
CFA BEAC Francs (Gabon) (XAF)                                     648,09           655,96         655,96
Hong Kong Dollars (HKD)                                             10,43            10,85         11,39
Hungary Forint (HUF)                                              278,35           272,87         253,08
Iceland Kronur (ISK)                                              154,19           161,86          91,73
India Rupees (INR)                                                  59,99            62,66         57,48
Indonesia Rupiahs (IDR)                                         12.087,51       12.219,09      13.816,50
Japan Yen (JPY)                                                   108,81           115,17         163,11
Lebanon Pounds (LBP)                                             2.013,64         2.101,72      2.207,59
Malaysia Ringgits (MYR)                                              4,14             4,22          4,87
Mauritius Rupees (MUR)                                              40,45            40,10         40,94
Mexico Pesos (MXN)                                                  16,54            16,69         15,94
Morocco Dirhams (MAD)                                               11,19            11,26         11,34
Comptoirs Français du Pacifique Francs (New Caledonia) (XPF)      119,33           119,33         119,33
New Zealand Dollars (NZD)                                            1,72             1,88          1,90
Oman Rials (OMR)                                                     0,52             0,54          0,56




55        AXA Group Social Data 2010 – Group Human Resources
Exchange rate information (2/2)

                                                                           CR (Closing Rate)
                                                                CR 2010         CR 2009        CR 2008
                                                                (for €1)         (for €1)      (for €1)
Panama, Balboa (PAB)                                                  1,34             1,44          1,47
Philippines Pesos (PHP)                                              58,77            60,41         60,27
Poland Zlotych (PLN)                                                  3,96             3,98          3,61
Qatar Riyals (QAR)                                                    4,88             5,07          5,31
Romanian Leu (RON)                                                    4,24             4,19          3,58
Saudi Arabia Riyals (SAR)                                             5,03             5,22          5,45
CFA BCEAO Francs (Senegal) (XOF)                                   655,96            655,96        655,96
Serbia Dinar (RSD)                                                 105,76             96,16         78,69
Singapore Dollars (SGD)                                               1,72             1,76          2,10
South Africa Rand (ZAR)                                               8,83             9,57         10,02
South Korea Won (KRW)                                             1.522,53         1.551,83      1.377,21
Sweden Kronor (SEK)                                                   9,02             8,80          9,43
Switzerland Francs (CHF)                                              1,25             1,29          1,65
Taiwan New Dollars (TWD)                                             39,11            40,92         47,35
Thailand Baht (THB)                                                  40,44            42,21         43,30
Turkey Lira (TRY)                                                     2,06             2,21          1,71
Hryvna (UAH)                                                         10,69            11,55          7,43
Dirham (AED)                                                          4,92             5,11          5,36
United Kingdom Pounds (GBP)                                           0,86             0,86          0,74
United States Dollars (USD)                                           1,34             1,39          1,46




56         AXA Group Social Data 2010 – Group Human Resources
  Process information, reporting
  certification & ratings

| Social Data Reporting Process

| The SDR process is performed on AXA’s global HRIS (Human Resources Information System) “People IN” (Peoplesoft v10). The data
  collection and consolidation is achieved through the central Group HR team and a network of local correspondents within the
  entities.

| The following stakeholders play key roles in the process and approach of the SDR: (1) Group HR central metrics and business
  analysis team (process owner), (2) SDR correspondents and coordinators (who report consolidated data for their legal entities into
  People IN), (3) entities Information Technology & Human Resources administrators (accountable for the employee data collection
  and connection to People IN, who help their SDR correspondents to understand individual employee data and the People IN
  structure and mappings), (5) AXA Group Solutions (AGS) / People IN’ central team (which provides the system and supports all
  other stakeholders on technical questions), (6) Human Resources Directors (who mobilize their local networks and validate and
  explain their entities’ data prior to submission), (7) other corporate partners such as Group Legal (which provides legal support for
  indicators definition), Group PBRC (Process Budgets Results Central) which supports and overviews the accuracy of the process and
  Group Marketing which feeds the SDR with specific indicators that are not collected at Human Resources level, such as number of
  distributors, and (8) PricewaterhouseCoopers which performs audits with regard to the legal compliance as well as the data quality
  several times a year.

| The process is a full year process starting with the campaign preparation, data gathering, data verification and consolidation, data
  submission and communication, campaign debrief and improvements set up. Specific SDR trainings sessions are delivered to all
  entities. Both the Group and the entities, do benefit from specific data quality tools on the system in order to check the quality and
  consistency of the data reported as well as individual data on local level.

| Social reporting certification, evaluation and ratings

| PricewaterhouseCoopers audit, one of AXA SA’s Statutory Auditors, reviewed the social reporting process, as well as the data and
  collection processes of 6 European entities, one Asian entity and AXA Equitable (USA). The auditors’ statement of assurance is
  included in the Activity and Corporate Responsibility Report.
| Conclusion from the Statutory Auditors report, signed and published on March 16th, 2011: “Based on our work, no material
  irregularities came to light causing us to believe that the social indicators reviewed do not comply, in all material respects, with the
  Group's 2010 social reporting protocol.”

| The Group's social, societal and community performance is also evaluated by many players, including rating agencies serving the
  research needs of the socially responsible investment (SRI) market. The Group is ranked above average in its industry and is also
  included in the three main international ethical indexes: DJSI (based on research by SAM), FTSE4GOOD (based on research by Eiris)
  and Aspi Eurozone (Vigeo). The Group’s SRI ratings are disclosed on www.axa.com/en/responsibility/sri. In particular, AXA’s
  “social” ratings according to the main SRI rating agencies stand as follows:

| SAM (November 2010): 60%, compared to a sector average of 37%.
| Vigeo (April 2010): 51%, with a positive sector rating.




57          AXA Group Social Data 2010 – Group Human Resources
    Key indicator definitions (1/2)

|    Section “Headcounts and profile of employees”

|    Salaried non sales force / Executives: Executive Vice President, Senior Vice President & Vice President – executives who
     determine and communicate policy and may direct and coordinate functions - with 800 HAY points and above.

|    Salaried non sales force / Managers: Salaried workforce in a people management position, having at least one person as direct
     report, with no ability to sell insurances and services. Only those on payroll with open-ended contract are counted. Excluded are
     sales managers, with people management position, who have ability to sell products and services. These employees are reported
     in the salaried sales force category.

|    Salaried non sales force / Experts and Staff: Salaried workforce other than executives and other than managers - excluding
     salaried sales force and non salaried workforce.

|    Salaried sales force: Salaried sales force who signs a unique employment contract with AXA, with the ability to sell insurance
     products and services and earning incentives based on sales target/commission. Only those on payroll with open-ended contract
     are counted.

|    Distributor: Exclusive distributors are independent AXA sales representatives and have a distribution contract with AXA, selling
     only AXA's products. He or she is mandated by AXA to sell products authorized by AXA. He or she is not salaried by AXA.

|    Open-ended contract: Permanent workforce under open-ended employment contract with AXA, full time or part time. In some
     countries (e.g. China) renewable contracts should be considered as open-ended contracts.

|    Fixed-term contract: Temporary workforce under a fixed-term employment contract with AXA, full time or part time. They are
     salaried employees of AXA, excluding the temporary staff under contract with a temporary job agency and excluding independent
     consultants.

|    Headcount: Number of people.

|    Full time equivalents: The Salaried Workforce Full Time Equivalent includes the salaried workforce on payroll excluding (a) staff
     assigned to outsourced functions outside the group, (b) staff on paid long tem absences.

|    Section “Workforce movements”

|    Internal mobility rate: Sum of job changes, including promotion and inter-company departures, during the year, divided by the
     average annual headcount. Internal mobility rates of x% in 2010 means given an average annual headcount of 100 salaried
     workforces, x salaried workforces have changed their positions in 2010.

|    Turnover rate: All departures from the AXA Group, including resignation, dismissal, retirement, pre-retirement, termination of
     employment for permanent disability and death divided by the average annual headcount. All inter-company departures, ends of
     fixed-term contracts and departures due to external transfers are excluded. A turnover rate of x% in 2010 means, given an average
     annual headcount of 100 salaried workforces, x salaried workforces left the group in 2010.




58         AXA Group Social Data 2010 – Group Human Resources
    Key indicator definitions (2/2)

|    Section “Remuneration”

|    Total annual gross payroll: The total annual gross payroll includes the individual fixed pay, the individual variable pay, employer's
     social contributions and collective profit sharing (if any). It excludes equity based compensation (stock options, performance
     units, performance shares, AXA Miles). This data does not take into account the side effects of FOREX (FOReign Exchanges).

|    Proportion of variable pay (related to wages): Total gross bonus (in Euro) linked to individual performance (e.g. guaranteed bonus,
     non guaranteed bonus and other premiums / specific payments based on individuals' objectives), including deferred
     compensation, sales force commission, excluding, any payment made through collective incentive plans linked solely to company
     performance (e.g. profit sharing, "intéressement", "participation" for French entities), excluding employer social contributions.

|    Section “Work time and absenteeism”

|    Average number of working days: Number of days an employee works on average per year: workday is considered a day of work
     excluding vacation and public holidays. (365 days – weekends – public holidays – average days of vacation). Legal or contractual
     working length is always taken into account. It should be between 200 and 263.

|    Absenteeism rate: Number of days off for work related accident absence, maternity absence, sick absence (including long term
     sick absence), divided by the number of days worked per year per salaried workforce, multiplied by the average Salaried
     Workforce Full Time Equivalent. An absenteeism rate of x% in 2010 means days of absences represent x% of the time worked
     during this year.




59         AXA Group Social Data 2010 – Group Human Resources
  Closing

| Contacts

| Readers should address any comments and questions on
  document to:

| Analysts, Institutional Investors

| In Paris, AXA Group IR
  Investor Relations Department
  25, avenue Matignon
  75008 Paris – France
  E-mail: infos.web@axa.com
  www.axa.com

   In New York, AXA Financial
   Investor Relations Department
   1290, avenue of the Americas
   New York, NY 10104 – USA
   Tel.: +1 212 314 2902
   Fax: +1 212 707 1805

| Individual Shareholders

| AXA Group
  Individual Shareholder Communications
  25, avenue Matignon
  75008 Paris – France
  Tel.: +33 1 40 75 48 43
  Fax: +33 1 40 75 59 54
  E-mail: actionnaires.web@axa.com
  www.axa.com




                                                                                                            | The AXA Group
                                                                                                         25, avenue Matignon
                                                                                                         75008 Paris – France
                                                                             Group Human Resources – Organization Development
                                                                                                                   March 2011

                                                         | This report is also available on the company’s website at www.axa.com
                                                                                     | Ce rapport est aussi disponible en français




60         AXA Group Social Data 2010 – Group Human Resources

								
To top