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Building Your Perfect Course Solution

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					Building Your Perfect Course Solution
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Residential Integrators Customer Relations pinpoints the types of customer service skills a
residential integrator needs to be successful in this industry. These include working with both
internal and external clients, working in teams (very important in this ? eld), handling dif?
cult client relationships, improving communications skills, training the client on both
technology and equipment, and ensuring client satisfaction.


Residential Integrators Project Management is based on A Guide to the Project Management
Body of Knowledge (PMBOK), which is a widely accepted work published by the Project
Management Institute (www.pmi.org). This text is divided into four sections, each covering a
major phase of a residential integration project: The Foundation, the Project, Planning the
Project Executing, Monitoring/Controlling, and Closing the Project. This text is accompanied
by a CD-ROM that contains project management templates to the industrythat can be adapted
to the needs of a particular Residential Integrators Certification provides in-depth coverage of
the information required to prepare for the CompTIA DHTI+ exam. This includes low-
voltage cabling, highvoltage wiring, computer networking, audio/video, security systems,
home controls, and other industry-related topics. An appendix contains exam objectives for
CompTIAs DHTI+ exam.

The textbooks are pedagogically rich with chapter objectives, critical thinking Residential
Integrators Certification provides in-depth coverage of the information required to prepare for
the CompTIA DHTI+ exam. This includes low-voltage cabling, highvoltage wiring,
computer networking, audio/video, security systems, home controls, and other industry-
related topics. An appendix contains exam objectives for CompTIAs DHTI+ exam.

The textbooks are pedagogically rich with chapter objectives, critical thinking questions,
study tips, and other suggested activities, along with chapter summaries and review questions
to help you learn and retain the material project: The Foundation, the Project, Planning the
Project Executing, Monitoring/Controlling, and Closing the Project. This text is accompanied
by a CD-ROM that contains project management templates to the industrythat can be adapted
to the needs of a particular Residential Integrators Certification provides in-depth coverage of
the information required to prepare for the CompTIA DHTI+ exam. This includes low-
voltage cabling, highvoltage wiring, computer networking, audio/video, security systems,
home controls, and other industry-related topics. An appendix contains exam objectives for
CompTIAs DHTI+ exam.

The textbooks are pedagogically rich with chapter objectives, critical thinking Residential
Integrators Certification provides in-depth coverage of the information required to prepare for
the CompTIA DHTI+ exam. This includes low-voltage cabling, highvoltage wiring,
computer networking, audio/video, security systems, home controls, and other industry-
related topics. An appendix contains exam objectives for CompTIAs DHTI+ exam.

The textbooks are pedagogically rich with chapter objectives, critical thinking uestions, study
tips, and other suggested activities, along with chapter summaries and review questions to
help you learn and retain the material.

				
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posted:7/26/2011
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