Docstoc

SAN JOAQUIN COUNTY (PDF)

Document Sample
SAN JOAQUIN COUNTY (PDF) Powered By Docstoc
					        SAN JOAQUIN COUNTY
 Occupational Outlook Report 1999/2000
A Product of the California Cooperative Occupational Information System
(CCOIS) and the San Joaquin County WorkNet System
        WorkNet is a partnership of agencies with a common goal of serving employers and job, education and training seekers in
  San Joaquin County. The WorkNet system incorporates California's One-Stop Vision of workforce preparation as a whole, and the
  role it plays in economic development. Please visit our web site:
                                               www.sjcworknet.org
        The One-Stop Vision was built upon four broad outcome objectives or “guiding principles.” Specifically, the One-Stop system
  will be an integrated system, offering as many employment, training, and education services as possible for unified customer
  service; offer its primary customers – employers and job, education, and training seekers – a comprehensive array of useful
  information, and wide and easy access to needed services; be customer focused and able to support informed choice by providing
  a means for customers to judge the quality of these services; and be performance based with identified goals and methods for
  measuring the agreed-upon outcomes.

Sponsored by:
       The Employment and Economic Development Department (EEDD),
       San Joaquin County WorkNet & Economic Development Association (EDA)
                 www.sjcworknet.org
       The California Employment Development Department (EDD)
                 wwwedd.cahwnet.gov/eddhome.htm
       The California Cooperative Occupational Information System (CCOIS)
                 www.calmis.cahwnet.gov
       California Occupational Information Coordinating Committee (COICC)
                  www.soicc.ca.gov
       San Joaquin County Office of Education (COE)
                 www.sjcoe.k12.ca.us
       San Joaquin Delta College (SJDC)
                 www.deltacollege.org
       San Joaquin Human Services Agency (HSA)

In Cooperation with:
  California Community Colleges                           State Employment Training Panel
                 www.cccco.edu                                         www.etp.cahwnet.gov
  Ca. Department of Trade & Commerce                      Ca. Department of Education
                 commerce.ca.gov                                       www.cde.ca.gov
  Ca. Department of Rehabilitation                        California Office of Workforce Investment
                 www.rehab.cahwnet.gov                                 www.calwia.org
  Ca. Department of Social Services                       Council for Private Postsecondary & Vocational Education
                 www.dss.cahwnet.gov                                   dca.ca.gov/bppve

                            January 1999: State EDD Contract No. M900433
                EEDD/PIC Publication: San Joaquin County Occupational Outlook 1999 -2000


                                                                   i
                                                             San Joaquin County
THE SAN JOAQUIN COUNTY                                                                                           THE ECONOMIC DEVELOPMENT ASSOCIATION
WORKFORCE INVESTMENT BOARD
                                                                                  Your Workforce Resource
                                                                                                                 OF SAN JOAQUIN COUNTY
                                                                                                                                                                                  SJC
                                                                                                                                                                                  E C O N O M I C
   An Overview:                                                                                                    An Overview:                                                   DEVELOPMENT
                                                                                                                                                                                  A S S O C I AT I O N

The Workforce Investment Board of San Joaquin County (WIB) is a 33-member board                                  The San Joaquin County Economic Development Association (EDA) is comprised of
composed of community leaders in business, industry, education, labor, economic                                  a 7-member board of directors, 5 appointed members from each supervisorial district,
development agencies and community-based organizations. The Board sets policy and                                and 2 members from the County Board of Supervisors, to oversee economic develop-
manages the programs under the federal Workforce Investment Act (WIA).                                           ment activities.
With the direction of the Board, in cooperation with the County Board of Supervisors,                            The EDA works in conjunction with the Workforce Investment Board to provide one-
the WIB develops job training and placement programs designed to benefit both WIA                                stop assistance for a variety of business development services.
participants and San Joaquin County’s employment needs.
                                                                                                                   One-Stop Business Services:
The Programs:                                                                                                    The EDA offers services such as:
The WIB provides training and placement for youths, adults, welfare recipients and                                 • Economic Development Information
dislocated workers. These programs include:
                                                                                                                   • Regional Economic Development Studies
   • Occupational Skills (Classroom) Training: A program offered                                                   • Business Training
     through contractual agreements with public and private agencies to provide                                    • Business Support Services
     training and placement assistance in a variety of vocations.
                                                                                                                   • Financing
   • On-the-Job Training: A program that provides incentives to employ-
     ers for hiring and training employees through the PIC.                                                        • Community Profiles
                                                                                                                   • Employee Recruitment and Training
   • Dislocated Worker Program: A program specifically designed to
     assist persons who are about to be or have been laid off as a result of plant                                 • Business Retention & Expansion Services, designed to
     closings or consolidations.                                                                                      encourage growth and prosperity for local businesses
      • California Work Opportunity and Responsibility
      to Kids (CalWORKS): A State-mandated program for TANF recipi-                                                EDA Advantages:
      ents to help them become employed and financially self sufficient.                                         The EDA offers a gamut of business services available in one convenient location at
   • Business Finance Services: A service available to qualifying San                                            no cost.
     Joaquin County businesses to provide long-term financing and business                                       The community benefits from the economic enhancements derived from commerce
     assistance in order to create and maintain jobs.                                                            and industry. Jobs are created, enabling San Joaquin County residents to acquire
   • Welfare-To-Work Program (WtW): A program designed to                                                        gainful employment, and small businesses prosper as they develop and grow to meet
     work in conjunction with the CalWORKs program. This program focus’ on                                       the demands of their marketplace and a growing population.
     those welfare clients who are long-term recipients and have significant
     barriers to employment including basic skill deficiency and substance                                       THE EMPLOYMENT DEVELOPMENT DEPARTMENT’S
     abuse.                                                                                                      (EDD) JOB SERVICES FOR EMPLOYERS & JOBSEEKERS

   WIB Advantages:                                                                                               An Overview:
                                                                                                                 The Employment Development Department (EDD) is the nation’s largest employ-
Clients benefit by receiving assistance in career counseling, job training and placement                         ment agency. EDD uses the new California Job Openings Browse System (CalJOBS)
opportunities so they can develop more productive and financially independent lives.                             to provide employers and jobseekers a no-fee, Internet based job listing service. Job
                                                                                                                 orders entered in CalJOBS are immediately visible throughout the state of California
Employers benefit through the services provided by the WIB – at no cost– including:                              and the world.
                                                                                                                 Employers may register, list their job openings, and search for resumes from their
       • Pre-screening of applicant’s skills and educational levels;                                             own computer or they may request assistance from EDD staff. Labor market
       • Specially designed on-the-job occupational training.
                                                                                                                 information and assistance in screening and certifying applicants for employer’s tax
                                                                                                                 credits is also available at EDD.
The community benefits as the WIB brings San Joaquin County businesses, residents
                                                                                                                 Jobseekers may access CalJOBS from any computer connected with the Internet.
and employers together, creating mutual relationships that maintain and stimulate
                                                                                                                 Free access to CalJOBS is available at local EDD offices and in many community
employment and economic prosperity in our area.
                                                                                                                 agencies. Through CalJOBS, jobseekers may search for jobs and may enter their
                                                                                                                 resumes to be viewed by prospective employers.

                                                                                                                 The CalJOBS Internet address is: www.caljobs.ca.gov

                                                                                                                 For more information please contact EDD at:

                                                                                                                                                JOB ORDER DESK
                                                                                                                                                 (209) 948-7862

                                                                                                                             Stockton Job Services               Tracy Job Service
More information and assistance is available by calling:                                                                     (209) 948-7856                      (209) 833-1028

The Workforce Investment Board                                 (209) 468-3500                                                Manteca Job Service                 Lodi Job Service
The Economic Development Association                           (209) 468-3615                                                (209) 825-1300                      (209) 333-5319


                                                                                                            ii
                                                                     TABLE OF CONTENTS

Cover Page……………………………………………………………………i                                                             ELECTRICAL & ELECTRONIC ENGINEERING TECHNICIANS (1996)………………84
Overview of Services…………………………………………………………ii                                                      ELECTRICIANS (1998) ……………………………………………………86
Table of Contents……………………………………………………………iii                                                       FILE CLERKS (1996)…………………………………………………………88
Aknowledgements………………………………………………………v                                                             FIREFIGHTERS (1999)……………………………………………………… 90
State-Wide Labor Market Information Contact List……………………………vi                                     FIRST LINE SUPERVISORS/CLERICAL ADMINISTRATORS - 1995)……………………92
Introduction…………………………………………………………1                                                               FIRST LINE SUPERVISORS/SALES AND RELATED (1996) …………………………94
Types of Information Provided/Definition of Terms………………………………2                                    FOOD BATCHMAKERS (1996)………………………………………………96
ACCOUNTANTS & AUDITORS (1999)…………………………………………6                                                    FOOD PREPARATION WORKERS (1998) ………………………………………98
ADJUSTMENT CLERKS (1996)…………………………………………………8                                                      FOOD SERVICE MANAGER (1996)……………………………………………100
ADMINISTRATIVE ASSISTANT (1998)……………………………………………10                                                FORKLIFT OPERATORS (1998 - See Industrial Truck & Tractor Operator)
ADMINISTRATIVE SERVICE MANAGERS (1995)…………………………………12                                             FREIGHT STOCK & MATERIALS MOVERS (1996) ………………………………102
ASSEMBLERS, FABRICATOR (1997)……………………………………………14                                                  GARDENERS/LAWN MAINTENANCE (See: Laborers - Landscaping & Groundskeeping - 1998)
ASSISTANT MANAGER - SALES (1996 -See First Line Sup. & Mgr. Sales)                                GENERAL LABORERS (See:              Freight, Stock & Material Movers -1996,
AUTOMOTIVE BODY, RELATED REPAIRERS (1999) ………………………………16                                          Helpers Construction Trades - 1998 , Hand Packers/Packagers-1998)
AUTOMOTIVE MECHANICS (1997) ……………………………………………18                                                   GENERAL OFFICE CLERKS (1998)……………………………………………104
AUTOMOTIVE TECHNICIANS, SMOG EMISSIONS (1997)………………………20                                          GUARDS & WATCH GUARDS            (1998)………………………………………106
BAKERS, MANUFACTURING (1996)……………………………………………22                                                   HAIRDRESSERS, HAIRSTYLIST & COSMETOLOGIST (1996) ………………………108
BARTENDERS (1997)…………………………………………………………24                                                         HAND PACKERS AND PACKAGERS (1998)………………………………………110
BILL & ACCOUNT COLLECTORS (1996)…………………………………………26                                                HEATING, AIR & REFRIGERATION MECHANICS (1996) …………………………112
BILLING, COST & RATE CLERKS (1998)…………………………………………28                                              HELPERS - CONSTRUCTION TRADES (1998)……………………………………114
BOOKKEEPING, ACCOUNTING & AUDITING CLERKS (1997)………………………30                                       HOME HEALTH CARE WORKERS (1997)………………………………………116
BUS & TRUCK MECHANICS & DIESEL SPECIALIST (1997)…………………………32                                      HUMAN RESOURCES MGR. (See: Personnel, Training & Labor Relations Mgr - 1999)
BUTCHERS AND MEAT CUTTERS (1996)………………………………………34                                                 HUMAN SERVICE WORKERS (1996) ……………………………………………118
CABINET MAKERS & BENCH CARPENTERS (1997)………………………………36                                            INDUSTRIAL PRODUCTION MANAGERS (1995)…………………………………120
CALL CENTER WORKERS (1999)………………………………………………38                                                    INDUSTRIAL TRUCK & TRACTOR OPERATORS (1998)……………………………122
CARPENTERS (1998)…………………………………………………………40                                                         INSTRUCTIONAL AIDES (1999)………………………………………………124
CASHIERS (1997)……………………………………………………………42                                                          INSURANCE ADJUSTERS/EXAMINER/INVESTIGATOR (1996) ……………………126
CHILD CARE WORKERS (1997)………………………………………………44                                                     INSURANCE POLICY PROCESS CLERKS (1996) …………………………………128
COMBINED FOOD PREP & SERVICE WORKERS (1995)……………………………46                                          JANITORS & CLEANERS – EXCEPT MAIDS (1998)………………………………130
COMMUNICATION ,TRANSPORTATION, & UTILITY MANAGERS (1995) ……………48                                  LABORERS - LANDSCAPING & GROUNDSKEEPING (1998)……………………132
COMPUTER NETWORK TECHNICIANS (1998)……………………………………50                                               LEGAL SECRETARIES (1999) …………………………………………………134
COMPUTER PROGRAMMERS & AIDES (1998)……………………………………52                                               LICENSED VOCATIONAL NURSES (1999) ………………………………………136
COMPUTER SOFTWARE & SUPPORT TECHNICIAN (1999)……………………54                                           LOAN OFFICERS & COUNSELORS (1999) ………………………………………138
CONSTRUCTION MANAGERS (1998)…………………………………………56                                                    MACHINE OPERATORS (See: Crushing & Mixing Machine Operators - 1995, Cutting & Slicing
CONSTRUCTION WORKERS (SEE: Carpenters-1998;               Construction Managers - 1998,           Machine Operators-1995, Machine Feeders & Offbearers- 1995, Packaging & Filling Machine
Electricians -1998, Helpers Construction Trades -1998,Painters/Paperhangers - 1995,               Operators-   1997,   Plastic   Molding    &   Casting   Machine     Operators   -1998)
Plumbers,   Pipefitter,   Steamfitters   -1995,   Sheet   Metal   Workers   -   1995,   )         MACHINE FEEDERS & OFFBEARERS (1995) …………………………………140
COOKS - INSTITUTION OR CAFETERIA (1997) …………………………………58                                           MACHINERY MAINTENANCE MECHANICS (1998) ……………………………142
COOKS - SHORT ORDER (1998) ………………………………………………60                                                   MACHINISTS (1999)…………………………………………………………144
CORRECTION OFFICERS & JAILERS             (1999)…………………………………62                                   MAIDS & HOUSEKEEPING CLEANERS (1996)……………………………………146
COUNSELORS (See:Vocational & Educational Counselors -1997, Social Workers - 1997)                 MAINTENANCE REPAIRERS, GENERAL UTILITY (1997)…………………………148
COUNTER AND RENTAL CLERKS (1997)…………………………………………64                                                MARKETING, ADVERTISING & PUBLIC RELATIONS MANAGERS (1996) …………150
CRUSHING & MIXING MACHINE OPERATORS & TENDERS (1995) …………………66                                    MECHANICAL ENGINEERS (1999)……………………………………………152
CUSTOMER SERVICE REPRESENTATIVE (1996 - See Adjustment Clerk)                                     MEDICAL ASSISTANTS (1997)……………………………………………… 154
CUTTING & SLICING MACHINE OPERATORS & TENDERS (1995)…………………68                                     MEDICAL BILLING CLERK (See:               Billing, Cost & Rate Clerks -1998)
DATA ENTRY KEYERS (1998)…………………………………………………70                                                     MEDICAL SECRETARIES (1999) ………………………………………………156
DENTAL ASSISTANTS (1999)…………………………………………………72                                                     MEDICINE & HEALTH SERVICE MANAGERS (1996)………………………………158
DENTAL HYGIENISTS (1995)…………………………………………………74                                                     NEW ACCOUNTS CLERKS (1996)………………………………………………160
DIESEL MECHANICS (See: Bus & Truck Mechanics & Diesel Specialists -1997)                          NURSES AIDES (1997)………………………………………………………162
DISPATCHERS, EXCEPT POLICE, FIRE, & AMBULANCE (1999) ……………………76                                   OFFICE MANAGER- CLERICAL (See: First Line Sup. & Mgrs - Clerical Admin - 1995)
DRAFTERS (1996) ……………………………………………………………78                                                         PACKAGING & FILLING MACHINE OPERATORS (1997) …………………………164
EDUCATIONAL ADMINISTRATORS (1999)………………………………………80                                                PAINTERS, PAPERHANGER (1995)……………………………………………166
ELECTRICAL & ELECTRONIC ASSEMBLERS (1995) ………………………………82                                          PAYROLL & TIMEKEEPING CLERKS (1996) ……………………………………168



                                                                                            iii
                                                        TABLE OF CONTENTS (Continued)

PERSONNEL, TRAINING, & LABOR RELATIONS MANAGERS (1999) …………………170                        San Joaquin County’s 1995-1999 Target, Quality & Demand Occupations:
PHYSICAL THERAPY AIDES (1999)……………………………………………172                                        Explantation: How to Read the Tables………………………………………257
PHYSICAL THERAPY ASSISTANTS (1999)…………………………………………174                                                 Demand, Quality & Target Defined…………………………… 258
PLASTIC MOLDING & CASTING MACHINE OPERATORS & TENDERS (1998) …………………176                               Table A: Ranked by OES Title (Alpha Order)…………………260
PLUMBERS, PIPEFITTERS, & STEAMFITTERS (1995) …………………………………178
POLICE PATROL OFFICERS (1999) …………………………………………………180
PROPERTY & REAL ESTATE MANAGERS & ADMINISTRATORS (1996)……………………182
RADIOLOGICAL TECHNOLOGISTS, DIAGNOSTIC (1997) ………………………………184
RECEPTIONISTS & INFORMATION CLERKS (1998) ……………………………………186
REGISTERED NURSES (1999) ………………………………………………………188
SALES AGENTS, SELECTED BUSINESS SERVICES (1995) ………………………………190
SALESPERSONS - PARTS (1999) ……………………………………………………192
SALESPERSONS - RETAIL (1998) ……………………………………………………194
SECRETARIES, GENERAL (1997) ……………………………………………………196
SECURITY       GUARDS          (See:       Guards       &    Watchguards       -1998)
SHEET METAL WORKERS (1995) ……………………………………………………198
SHERIFFS & DEPUTY SHERIFFs(1999)……………………………………………200
SMOG TECHNICIAN/MECHANIC (See: Automotive Mechanics, Smog Emissions - 1997- Page 24)
SOCIAL WORKERS, EXCEPT MEDICAL & PSYCHIATRIC (1997)…………………………202
STOCK CLERKS, SALES FLOOR (1995) ………………………………………………204
STOCK CLERKS, STOCKROOM/WAREHOUSE              (1998)…………………………………206
STORAGE & DISTRIBUTION MANAGERS (1997)………………………………...……208
SYSTEMS ANALYST - ELECTRONIC DATA PROCESSING (1996) …………………………210
TEACHERS – ELEMENTARY SCHOOL           (1999)…………………………………………212
TEACHERS – INSTRUCTIONAL & VOCATIONAL EDUCATION (1998)……………………214
TEACHERS – PRESCHOOL (1999)……………………………………………………216
TEACHERS – SECONDARY SCHOOL (1997) …………………………………………218
TELLERS (1999)……………………………………………………………………220
TIRE REPAIRERS & CHANGERS (1995) ………………………………………………222
TRAFFIC, SHIPPING,& RECEIVING CLERKS(1998) ………………………………………224
TRUCK DRIVERS - HEAVY OR TRACTOR TRAILER            (1997)……………………………226
TRUCK DRIVERS - LIGHT, INCLUDING DELIVERY & ROUTE (1998) ………………………228
TYPISTS INCLUDING WORD PROCESSING (1995) ……………………………………230
UNDERWRITERS (1996) ……………………………………………………………232
VOCATIONAL EDUCATION COUNSELORS (1997) ……………………………………234
WAITERS AND WAITRESSES (1997) …………………………………………………236
WELDERS & CUTTERS (1998) ………………………………………………………238
WHOLESALE & RETAIL BUYERS (1997) …………………………………………240
X-RAY TECHNOLOGISTS (SEE: RADIOLOGIC TECHNOLOGIST DIAGNOSTIC-1997)


* * * * * * * * * A P P E N D I C E S * * * * * * * * *


APPENDIX A Methodology
Occupational Selection……………………………………………………………244
Detailed Statement of Program Methods…………………………………………247
APPENDIX B Assessment Codes
Aptitudes…………………………………………………………………250
General Education Development (GED)…………………………………………251
Guide for Occupational Exploration (GOE)………………………………………252
APPENDIX C Supplementary Information
            San Joaquin County 1995-2002 Projections:
                         Largest Projected Employment………………………………254
                         Occupations with the Greatest Absolute Job Growth………………255
                         Occupations with the Greatest Proportionate Job Growth…………256


                                                                                    iv
                                                  ACKNOWLEDGMENTS
Workforce Investment
    Board (WIB)

    Dan Schroeder
      Chairperson             Workforce Investment Board of San JoaquinCounty
      Albert Nunes
                              and the San Joaquin County Board of Supervisors
    Vice Chairperson


   Eduardo E. Aguirre
                                                                            1999-2000
   Agustin A. Beltran
     Michael Camy
                                         Labor Market Information Steering Committee
    Connie Cochran
   Charles Compton
  Lawrence A. DeRicco
      Phil Frieders       Susan Drake                     – Employment Development Department, San Joaquin County (EDD)
 Jessie Garza-Roderick    Bobbie Fasano                   – Human Services Agency (HSA)
   Corky J. Hull M.D.
                          Frank Ferral                    – Greater Stockton Chamber of Commerce
     Ann Johnston
                          Hazel Hill                      – San Joaquin Delta Community College
      James Janis
   Sandra Larranaga
                          Jack Jenkins                    – San Joaquin County Office of Education (COE)
    Michael E. Locke      Michael Locke                   – San Joaquin Partnership
   Michael E. Menzel      Mike Miller                     – San Joaquin WorkNet
      Sheri Oneto         Connemara Reisinger             – Goodwill Industries of San Joaquin County
    George L. Ortiz
                          Steven Romero                   – California State University, Stanislaus
 Cal Thomas Parker, Sr.
                          Randy Ruby                      – Builders Exchange
    Katherine Perez
   Antonio V. Pizano      Dianne Rulnick                  – University of the Pacific (UOP)
   Raymond Recinos        Mark Shelton                    – EDD/LMID, Sacramento
 Connemara Reisinger      Sharon Simas                    – Valley Temporary Services
  Julian Sepulveda Jr.
                          Jan Truscott                    – San Joaquin Delta Community College (SJDC)
     John M. Solis
  Cynthia M. Summers
     John R. Vera
  Tony G. Washington
 Frederick A. Wentworth   For their contribution to this report, the Workforce Investment Board of San Joaquin County would like to thank:
    Ernest Williams

   Youth Council                  —       The employers who completed over 350 questionnaires and responded to our inter-
 Jessie Garza-Roderick                    views during the 1999/2000 survey cycle.
      Chairperson                 —       The educators, trainers, union representatives, and other “community intermediaries” for
 Frederick A. Wentworth                   their response.
    Vice Chairperson
                                  —       The LMID/CCOIS staff: Richard Holden, Brendan Kelly, Maria Paman and Mark Shelton.
                                  —       All of our local partners for their commitment and dedication to this project.
  Nicholas Cademartori
   Dr. Mary Ann Cox
                                  —       The staff of the Workforce Investment Board, especially Doug Booth, Vonda Turner, Delia
        Su Dao
                                          Martinez, Paul Edwards, Denise Bowen, Lauren MacDonell, Cathryn Little and Wil Moten.
     Priscilla Mikaio
   Antonio V. Pizano
   Raymond Recinos
                                               MECHELLE HAYES
  Julian Sepulveda Jr.
                                               EEDD ANALYST III
      Richard Soto
   Stewart Wakeling
  Tony G. Washington
  Jeremiah Van Order      850 N. Hunter Street • Stockton, California 95202 • 209.468.3656 FAX 209.468.9336

                                                                 v
                              California Cooperative Occupational Information System (CCOIS)
                                       LABOR MARKET INFORMATION (LMI) PROGRAM
Below is a list of the other agencies in the State that participate in the California Cooperative Occupational Information System (CCOIS).
These agencies produce Occupational Outlook Labor Market Information reports similar to the Workforce Investment Board’s (WIB) report
for San Joaquin County. Organizations or individuals interested in obtaining reports can contact the agencies below or visit the State of
California’s Labor Market Information Division’s (LMID) internet page @ http://www.calmis.cahwnet.gov/.

COUNTY                           AGENCY                                          ADDRESS                          CITY           ST     ZIP     PHONE #          FAX #
 ALAMEDA           Oakland PIC                                            1212 Broadway Suite 300                Oakland         CA    94612   510.768.4409   510.451.4049
 ALPINE            Golden Sierra Job Training Agency                      117 New Mohawk, Ste. E                 Nevada City CA        95959   530.265.3201   530.265.5297
 AMADOR            Mother Lode Job Training Agency                        19900 Cedar Road North                 Sonora          CA    95370   209.532.2820   209.533.1079
 BUTTE             North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 CALAVERAS         Mother Lode Job Training Agency                        19900 Cedar Road North                 Sonora          CA    95370   209.532.2820   209.533.1079
 COLUSA            North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 CONTRA COSTA      Contra Costa County Pic                                2425 Bisso Lane #100                   Concord         CA    94520   925.646.5023   925.646.5517
 DEL NORTE         North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 EL DORADO         Golden Sierra Job Training Agency                      117 New Mohawk, Ste. E                 Nevada City CA        95959   530.265.3201   530.265.5297
 FRESNO            Freson Workforce Development Board                     1999 Tuolemno #700                     Fresno          CA    93721   559.490.7174   559.498.7654
 GLENN             North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 HUMBOLDT          Humboldt Employment & Training                         930 6th Street                         Eureka          CA    95501   707.441.4642   707.445.6228
 IMPERIAL          Private Industry Council of Imperial County, Inc.      797 Main Street, Ste. A                El Centro       CA    92243   760.336.2239   760.353.6594
 INYO              Employers’ Training Resource                           2001 28th Street                       Bakerfield      CA    93301   805.336.6954   805.336.6858
 KERN              Employers’ Training Resource                           2001 28th Street                       Bakerfield      CA    93301   805.336.6954   805.336.6858
 KINGS             Job Training Office                                    Kings County Government Center         Hanford         CA    93230   559.585.3576   559.585.7398
 LAKE              North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 LASSEN            North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 LOS ANGELES       City of Long Beach, Business Development Center        200 Pine Ave. Ste 400                  Long Beach CA         90802   562.570.3807   562.570.3898
 MADERA            Madera Workforce Development Office                    209 E. 7th Street                      Madera          CA    93638   550.662.4500   559.673.1794
 MARIN             North Bay Employment Connection                        1700 Second Street Ste. 378            Napa            CA    94559   707.259.8764   No Fax
 MARIPOSA          Mother Lode Job Training Agency                        79900 Cedar Road North                 Sonora          CA    95370   209.532.2880   209.533.1079
 MENDOCINO         Mendocino PIC                                          PO Box 480                             Ukiah           CA    95482   707.468.1196   707.468.1498
 MERCED            Merced County Private Industry Training Dept.          1880 W. Wardrobe Ave.                  Merced          CA    95340   209.385.7324   209.725.3592
 MODOC             North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 MONO              Employers’ Training Resource                           2001 28th Street                       Bakerfield      CA    93301   805.336.6954   805.336.6858
 MONTEREY          Monterey County PIC                                    PO Box 2135                            Salinas         CA    93902   831.769.3312   831.755.3246
 NAPA              Napa County Employment & Training Center               1700 Second Street Ste. 378            Napa            CA    94559   707.259.8764   707.253.4895
 NEVADA            Golden Sierra Job Training Agency                      117 New Mohawk, Ste. E                 Nevada City CA        95959   530.265.3201   530.265.5297
 ORANGE            Orange County Job Training Parnership Agency           1300 South Grand, Bldg B Third Floor   Santa Ana       CA    92705   714.567.7414   714.567.7132
 PLACER            Golden Sierra Job Training Agency                      117 New Mohawk, Ste. E                 Nevada City CA        95959   530.265.3201   530.265.5297
 PLUMAS            North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 RIVERSIDE         Riverside County EDA Job Training                      1151 Spruce Street                     Riverside       CA    95207   909.955.1029   909.955.3131
 SACRAMENTO        Yolo Co. Community Partnership Agency                  112 West Main Street                   Woodland        CA    95695   530.661.2900   530.661.2925
 SAN BENITO        NOVA PIC                                               505 W. Olive #550                      Sunnyvale       CA    94086   408.522.1049   408.7307.643
 SAN BERNADINO     San Bernardino Jobs & Employment Services Dept.        851 Mt. Vernon Ave. #22                Colton          CA    92324   909.872.1574   909.433.3340
 SAN DIEGO         San Diego Workforce Partnership                        1551 Fourth Avenue #600                San Diego       CA    92101   619.744.0354   619.238.6063
 SAN FRANCISCO     San Franciso County PIC                                1650 Mission St. Suite 300             San Francisco CA      94103   415.431.8700   415.431.8702
 SAN JOAQUIN       San Joaquin County Worknet                             850 N. Hunter                          San Joaquin CA        95202   209.468.3656   209.468.9336
 SAN LUIS OBISPO   San Luis Obispo PIC                                    4111 Broad Street Suite A              San Luis Obispo CA    93401   805.788.2616   805.541.4117
 SAN MATEO         N/A                                                    N/A                                    N/A             N/A   N/A     N/A            N/A
 SANTA BARBARA     Santa Barbara Private Industry Training Network        2400 Professional Pkwy #150            Santa Maria CA        93455   805.739.8658   805.739.8651
 SANTA CLARA       NOVA PIC                                               505 W. Olive #550                      Sunnyvale       CA    94086   408.522.1049   408.730.7643
 SANTA CRUZ        Santa Cruz Career Works                                18 West Beach Street                   Watsonville CA        95076   831.763.8771   831.763.8702
 SHASTA            Shasta County PIC                                      1220 Sacramento Street                 Redding         CA    96001   530.246.7911   530.225.2206
 SIERRA            Golden Sierra Job Training Agency                      117 New Mohawk, Ste. E                 Nevada City CA        95959   530.265.3201   530.265.5297
 SISKYOU           North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 SOLANO            North Bay Employment Connection                        1700 Second Street Ste. 378            Napa            CA    94559   707.259.8764   707.864.3386
 SONOMA            North Bay Employment Connection                        1700 Second Street Ste. 378            Napa            CA    94559   707.259.8764   707.864.3386
 STANISLAUS        Stanislaus County Department of Education & Training   PO Box 3389                            Modesto         CA    95358   209.558.2107   209.558.2164
 SUTTER            North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 TEHEMA            North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 TRINITY           North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105
 TULARE            Tulare County PIC                                      PO Box 3146                            Visalia         CA    93278   209.737.4246   209.737.4252
 TUOLUMNE          Mother Lode Job Training Agency                        19900 Cedar Road North                 Sonora          CA    95370   209.532.2820   209.533.1079
 VENTURA           County of Ventura Workforce Development Department.    505 Poli Street                        Ventura         CA    93001   805.652.7892   805.382.5247
 YOLO              Workforce Information Group                            112 West Main Street                   Woodland        CA    95695   530.737.7580   530.661.2925
 YUBA              North State Occupational Research Group                161 Tonea Way                          Chico           CA    95973   530.343.6210   530.343.6105

                                                                                     vi
                                                                  INTRODUCTION

The information presented in this Occupational Outlook
Report (OOR) was collected and analyzed through a partner-                 Human Resource Management: Small business owners and large
ship between state and local agencies. Staff of the San Joaquin                 corporate human resource directors alike can use this report to
County Workforce Investment Board (WIB), with assistance                        help determine competitive wages and benefits, improve their
from the California State Employment Development Depart-                        recruitment methods, and assess the availability of qualified
ment (EDD), Labor Market Information Division (LMID),                           workers for business relocation or expansion purposes.
prepared this material. The purpose of this OOR is to provide
information for labor market decisions, including personnel                This report is intended to be used as a reference upon which to base these
management, career counseling and selection, and vocational                and many other decisions. Each program year the WIB Labor Market
training program planning. Questions regarding the informa-                Information Steering Committee selects approximately twenty-five occu-
tion in this report should be directed to the San Joaquin                  pations meeting criteria defined jointly by the EDD and the WIB. Using
Workforce Investment Board's Labor Market Information                      procedures described in Appendix A, the WIB works with the EDD to
Unit @ (209) 468-3500.                                                     gather information on these occupations, and to analyze and disseminate
The goal in gathering labor market information is to match the             results.
labor needs of employers with the skills of job seekers and to
provide occupational information to firms that want current                The continuing nature of the program enables San Joaquin County to
classification of wage scales and employment trends for eco-               acquire recent, detailed and accurate data on a large number of occupa-
nomic development purposes. The LMI program helps to                       tions particularly germane to local needs. The coordination of the
accomplish these tasks by providing specific, localized and                program at the State level facilitates the integration of this data for
current information that can be used by local users, including             statewide use. In addition, the information provided by the LMI program
employers, trainers, educators, economic development orga-                 meets requirements of federal and state legislation, including:
nizations, and job seekers, to make better training and labor
market decisions. Some possible uses are listed below:                          Workforce Investment Act (WIA)

Career Decisions: Career counselors and job seekers can
       make informed occupational choices based on skills,                      Wagner-Peyser Act
       abilities, interests, education and personal needs. The
       localized information is easy to read and includes                       California Work Opportunity and Responsibility to Kids (CalWORKS)
       employer requirements and preferences, wages, labor
       demand, and sources of employment and training.
                                                                                Carl D. Perkins Vocational Education Act (VEA)
Program Planning: This report provides local planners and
      administrators with employment, training, and place-
      ment data, as well as occupational size and expected                      California's Family Economic Security Act (FESA)
      growth rates. Program planners can use this data to
      evaluate, improve and eliminate programs, or to plan                      Family Support Act
      new programs.

Curriculum Design: Training providers can assess and up-                        California Education Code (ROC/P and Community Colleges)
       date their curriculum based on current employer needs
       and projected trends, as indicated in this report.                  All information in this report applies specifically to San Joaquin County
                                                                           unless other wise indicated, and is based on data gathered through
Economic Development: Local government agencies and                        surveys of over 3,500 local employers and approximately 75 labor market
     economic development organizations will find infor-                   “intermediaries” - trainers, job placement personnel, union representa-
     mation on the labor pool, such as occupational size,                  tives and public officials particularly knowledgeable about local employ-
     expected growth rates, and wages, useful in deter-                    ment conditions. For more information regarding occupational selection
     mining the potential for business growth and devel-                   and program methodology please refer to Appendix A.
     opment in our area.
                                                                           For more information, please contact Mechelle Hayes, Planning and
Program Marketing: Training providers can effectively                      Evaluation Division of the WIB of San Joaquin County (209) 468-3656.
      market their programs by informing students, em-
      ployers, and others that the chances for job place-                  For further information on the California Cooperative Occupational
      ment are greater because their training programs are                 Information System (CCOIS), please refer inquires to EDD/LMID, at
      developed using reliable local occupational data.                    (916) 262-2162.



                                                                       1
                                 TYPES OF OCCUPATIONAL INFORMATION PROVIDED

The occupational assessments which follow contain several different items of information of potential use to the readers of this report. Below is a discussion
of key terms used in the assessments, and several guidelines for interpreting results. The terms and guidelines used are standard for all agencies participating
in the CCOIS program, lending consistency to area comparisons.

OCCUPATIONAL TITLE AND JOB DESCRIPTION
A description of the occupation surveyed consists of the types of skills and equipment used in the performance of the most general types of duties of the
occupation. The occupational titles and definitions are taken directly from the Occupational Employment Statistics (OES) occupational classification system.
For a further discussion of the OES classification system, see Appendix A – Methodology.

DOT CODE
The Dictionary of Occupational Titles (DOT) uses a more detailed classification system than does the OES system. However, each OES defined occupation
can be matched to a number of related DOT defined occupations. This section includes some of the more sizable DOT occupations associated with the OES
occupations.

WAGES/BENEFITS
Wages are reported in rates per hour, week, month, or as annual salaries. Extreme wage responses, not representative of most employers, are omitted. The
ranges reported are representative of most employers reporting. Wages for certain occupations studied since 1994 have an additional table that is
representative of the employees in the sample. In other words, the wages are weighted by number of employees. Instances in which union and non-union
wages differ are noted. Results, including the range and the median, are reported for three occupational levels defined as follows:

           New hires, not Experienced:                 Persons trained or otherwise qualified, but with no paid experience in the
                                                       occupation.

           Experienced, new to Firm:                   Experienced persons, or persons at the journey level (if applicable), but just
                                                       starting with the firm.

           3+years with Firm, Experienced:             Persons at the journey level (if applicable) or at least 3 years of experience
                                                       with the employer in the occupation.

Wages reported for the “3+ years with Firm, Experienced” category frequently vary more widely than for the “Entry” and “Experienced, new to firm” categories,
reflecting the substantially wider range in years of experience of employees in this category ( 3 to 20 years or more), while employees in the other categories
have no experience in the firm.

           Benefits
Benefits were provided principally from employer survey results. These ratios and figures are tabulated by the overall number of employers sampled.
Beginning in 1999, ratios and figures for benefits were based on the number of employers who employed full-time or part-time employees. In some cases
additional information was provided by community intermediaries.

EMPLOYMENT TRENDS
The Employer Trends section exhibits information relevant to Size and Employment Trends for an occupation. The information provided in this section
comes from the EDD's occupational projections and employer surveys from San Joaquin County.

Occupational Size refers to the number of persons employed in an occupation relative to the total non-agricultural employment of the County in 2002.
The following terms are used to characterize occupational size.

           Small:                259 or less employed (less than .15 percent of total employment).
           Medium:               Between 260 and 518 employed (between .16 to .29 percent of total employment).
           Large:                Between 519 and 1,124 employed (between .31 to .64 percent of total employment).
           Very Large:           Over 1,125 employed (.65 or more percent of total employment).

Occupational Growth is an overview of trends in job opportunities in relation to overall employment growth for the County. These rates consider such
factors as separations from the labor market, turnover and job growth. The following terms are applied to the occupational growth rates of this county.

           Much Faster than Average:                   An increase of 4.01 percent or more per year.
           Faster than Average:                        An increase ranging from 2.94 to 4.00 percent per year.
           Average:                                    An increase ranging from 2.40 to 2.93 percent per year.
           Slower than Average:                        An increase of 2.39 percent or less per year.



                                                                              2
EMPLOYMENT TRENDS (CONT'D)
           Supply/Demand Assessments
Supply/Demand refers to the relative difficulty the employers surveyed believe they would experience in hiring both inexperienced and experienced workers
who meet their hiring standards. From the job seeker's perspective this information translates into the relative level of opportunity (competitiveness) for the
applicant who is or would like to become part of this job market.
The following terms are used in assessing employer hiring and employee outlook and when interpreting the results.

           Very Difficult:               Employer demand is considerably greater than supply of qualified applicants. Employers often cannot find
                                         qualified applicants when an opening exists.
           Somewhat Difficult:           Employer demand is somewhat greater than the supply of qualified applicants. Employers may have some
                                         difficulty finding qualified applicants at times.
           Little Difficulty:            The supply of qualified workers is somewhat greater than demand for qualified applicants, and applicants may
                                         experience competition in job seeking.
           No Difficulty:                The supply of qualified applicants is considerably greater than the employer demand, creating a very
                                         competitive job market for applicants.
           Where the Jobs Are
This information was compiled from San Joaquin County occupational projections prepared by EDD, which included employment by Standard Industrial Code
(SIC) to determine principal employing industries for each occupation.

EMPLOYER REQUIREMENTS
           Education & Training / Experience & Other Requirements
This section presents results on the training, experience and educational levels that the employers surveyed want in the employees they hire.
References to terms such as “most”, “many” , and “some” are based on the following criteria.

                       All Employers                 —      All (100%) of employers indicated an item was important, required, etc.
                       Almost All Employers          —     80% to 99% of employers indicated an item was important, required, etc.
                       Most Employers                —     60% to 79% of employers indicated an item was important, required, etc.
                       Many Employers                —     40% to 59% of employers indicated an item was important, required, etc.
                       Some Employers                —     20% to 39% of employers indicated an item was important, required, etc.
                       Few Employers                 —     less than 20% of employers indicated an item was important, required, etc.
Thus, the phrase “Most employers require...” means that over 60% of the employers responding to the survey on a particular occupation would not hire
applicants unless they possessed the indicated education level, experience, or training. Terms such as “Employers require...” or “Employers usually...” may
be used synonymously.
Note: Prior to 1997, the above terms were used in occupational summaries with slightly different meanings. "Almost All..." was used to indicate 75% or more,
"Most..." for 51% - 74%, "Many..." for 35% - 50%, "Some..." for 10% - 34%, and "Few..." for less than 10%.
           Skills
This section presents an assessment of results of skill levels that the surveyed employers want in the employees they hire. The skills are ranked by an average
weighted by total employment in descending order of importance for each category of importance.
Skills considered “Very Important” by employers are distinguished from skills considered “Moderately Important”. The terms used to describe the relative
importance of a skill or qualification follow guidelines explained further in Appendix 1, “Detailed Statement of Program Methods”. In general, skills listed
as “Very Important” can be considered required skills in most instances and skills listed as “Moderately Important” can be considered preferred but not
necessarily required.
The job qualifications and work skills information in this section should be interpreted with care. In many cases the skills listed represent relatively broad
“skill areas,” - e.g., the “ability to use a computer terminal .” In such cases the specific skills or skill clusters are not specified, and results should be interpreted
as representing the areas of competence employers perceive to be important rather than more detailed “job specific competencies for job entry.” However,
the user interested in identifying the specific skills and qualifications needed for job entry should find these results useful in narrowing the focus of further
inquiry.
           Year of Study
Located in the bottom right-hand side of each assessment is the year the data for that occupation was collected. This report contains assessments for the years
1995 - 1999.



                                                                                  3
           OCCUPATIONAL MOBILITY
This section contains information on the previous and potential mobility (i.e., “promotability”) of employees in a particular occupation. Mobility information
was taken from employer surveys, labor market intermediary surveys and the California Occupational Guide. Additional training or education may be
necessary for promotion for some occupations. Some occupations require certification or a license before one can begin a vocation in a particular field. The
length of time it takes to receive certification or a license was compiled from the 1997 California License Handbook.


           NON TRADITIONAL OCCUPATION ICON
           This icon is used to represent occupations that have been determined to be non-traditional for women. An occupation is determined to be non-
           traditional if twenty-five percent (25%) or less of its employment, using census data for San Joaquin County, is composed of women.



           THE COMPUTER ICON
           This icon is used to distinguish those occupations for which employers have indicated that computer skills are required or preferred.


           THE TARGET ICON
    T      This icon is used to distinguish those occupations that are designated Target Occupations (for a complete definition of Target, Quality & Demand
           Occupations, please see page 258).


           THE QUALITY ICON
    Q      This icon is used to distinguish those occupations that are designated Quality Occupations (for a complete definition of Target, Quality & Demand
           Occupations, please see page 258).


           THE DEMAND ICON
    D      This icon is used to distinguish those occupations that are designated Demand Occupations (for a complete definition of Target, Quality & Demand
           Occupations, please see page 258).


           THE EDUCATION/TRAINING/EXPERIENCE ICONS
24+        These two icons are used to indicate the combined amount of post-secondary education, vocational training and previous experience (in months)
           required for different occupations. The 24+ icon indicates that employers generally require 24 months or more of education, training and/or
    <24    experience. The <24 icon indicates that less than 24 months of education, training and/or experience are required.


.

     ASSESSMENT CODES
The Assessment codes for each occupation are for placement purposes. These codes help define the aptitudes and interests needed by an applicant for job
placement. Explanations of these codes can be found in Appendix B.

Sources:
     California Occupational Guides, Employment Development Department/Labor Market Information Division.
     California Community Colleges Labor Market Information Project Handbook & Projections, June 1990, Chancellors Office, California Community Colleges,
     Vocational Education Unit, California Employment Development Department Labor Market Information Division.
     California License Handbook, 1997, Employment Development Department.
     Standard Industrial Classification Manual, 1987, Office of Management and Budget, Statistical Policy Division.
     California Cooperative Occupational Information System Project Technical Guide and Technical Guide Supplement, January 1999, Employment Develop-
     ment Department/Labor Market Information Division.
     California Cooperative Occupational Information System Project Occupational Projection Tables for San Joaquin County 1995-2002, Occupational Employment
     Statistics, California Employment Development Department/Labor Market Information Division.



                                                                                   4
OCCUPATIONAL ASSESSMENTS
     & CORRESPONDING

  TRAINING INFORMATION
           for

  SAN JOAQUIN COUNTY




            5
ACCOUNTANTS & AUDITORS                                                                                                                         DOT Code: TITLE
                                                                                                                                               160.162-018 ACCOUNTANT
 15 FIRMS RESPONDING                                      OES Code: 211140                            T        24+                             160.167-054 AUDITOR
                                                                                                                                               160.162-022 ACCOUNTANT, BUDGET


                        DESCRIPTION                                                                         EMPLOYER REQUIREMENTS
Accountants and Auditors examine, analyze, and interpret accounting records                                            EDUCATION & TRAINING
for the purpose of giving advice or preparing statements and installing or                       Most employers require new hires in this occupation to have completed 4
advising on systems of recording costs or other financial and budgetary data.                    years of college and to have obtained a Bachelors Degree. However, some
                                                                                                 employers reported that recent new hires have only completed an Associates
          WAGES & FRINGE BENEFITS                                                                degree. Many employers in this sample indicated that their employees are
UNION WAGES                                                                                      certified. The Board of Accountancy licenses’ and regulates certified public
Weighted by Employer Sample                     Range                        Median              accountants, whether operating as sole practitioners, partnerships, corpora-
Entry Level/No Experience:                    $     N/A                       N/A                tions or under fictitious names offering accounting services to the public. For
Experienced/New to Firm:                      $14.80 - $33.52                 $24.12             more information call (916) 263-3680.
3+ Yrs Experience with Firm:                  $16.35 - $38.80                 $29.33
                                                                                                            EXPERIENCE & OTHER REQUIREMENTS
NON-UNION WAGES
Weighted by Employer Sample                     Range                        Median              Most employers require applicants for this occupation to have an average of
Entry Level/No Experience:                    $10.65 - $19.18                 $14.00             22 months of experience in accounting, bookkeeping or any related field.
Experienced/New to Firm:                      $ 8.00 - $22.01                 $14.50             Employers who prefer experienced applicants will accept 2 to 4 years of
3+ Yrs Experience with Firm:                  $10.00 - $24.70                 $17.53             training as a substitute for experience in many cases.
Weighted by Employees in Sample Range                                        Median
Entry Level/No Experience:                    $10.25 - $19.23                 $14.00                                 VERY IMPORTANT SKILLS
Experienced/New to Firm:                      $10.38 - $19.61                 $14.45             Technical:
3+ Yrs Experience with Firm:                  $13.27 - $24.76                 $17.85             Ability to manage multiple priorities;
Almost all employees (80%) in this sample earn wages found under the                             Ability to check the accuracy of figures, calculations and postings;
section “weighted by employees” and almost all employees (85%) work full                         Ability to compute, classify and record numerical data;
time and average 41 hours per week. Most employees (60%) in this sample                          Ability to use accounting software; Ability to operate 10-key machines by touch;
                                                                                                 Ability to interpret and utilize tax laws; Data entry skills;
are female. Some employee’s wages in this occupation are subject to
                                                                                                 Budget analysis skills; Ability to plan and organize the work of others.
collective bargaining or union agreements.
                                                                                                 Physical:
                               BENEFITS                                                          Ability to sit continuously for 2 or more hours;
                     ratio of firms responding (with Full-Time Employees)
                                                                                                 Ability to perform routine repetitive work.
Paid Vacation        15/15                                                                       Personal:
Medical Insurance    14/15                                                                       Attention to detail; Ability to meet deadlines;
                                                                                                 Ability to work independently; Ability to work as part of a team;
Paid Sick Leave      14/15                                                                       Organizational and time management skills; Ability to handle crisis situations;
Retirement Plans     14/15                                                                       Ability to work under pressure; Oral communications skills;
Life Insurance       13/15                                                                       Ability to write effectively; English grammar and spelling skills.
Dental Insurance     13/15
Vision Insurance     11/15                                                                       All employers reported that they seek spreadsheet skills and almost all
                             0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%
                                                                                                 employers seek word processing skills in applicants for this occupation.
                                                                                                 Some employers require applicants to possess database skills. Many employ-
Almost all employers pay the full cost of most benefits.                                         ers require persons in this occupation to compute interest, discounts and
                                                                                                 basic statistics and to have knowledge of geometry, algebra and advanced
                                                                                                 statistics. Most employers reported that persons in this occupation should be
               EMPLOYMENT TRENDS                                                                 able to prepare business letters or summary reports while a few employers
                                                                                                 expect written technical documents, articles, or speeches.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:            1,110 – Large
Growth Rate (per yr.): 2.1% – Slower than average
                                                                                                            OCCUPATIONAL MOBILITY
Job Growth (95-02): 140                                                                            FROM                                                              TO
Separations (95-02): 140                                                                                                                     Management/Controller
                                                                                                                             Accountants & Auditors
             SUPPLY/DEMAND ASSESSMENTS                                                           Bookkeeping, Accounting & Auditing Clerk
Employers report no difficulty finding experienced or inexperienced appli-
cants who meet their hiring criteria. Most employers indicated that employ-                      Almost all employers reported that they promote into this occupation from
ment in this occupation remained stable during the last year and most                            lower level positions such as bookkeeper, account clerks and account
employers expect stability over the next 2 years.                                                technicians. Almost all employers promote from this occupation to higher-
                                                                                                 level positions such as supervising accountant, accounting manager, finance
                      WHERE THE JOBS ARE                                                         director and principal.
                                                                Percent      SIC                 Most employers recruited applicants to fill vacant positions via newspaper
Accounting, Auditing & Bookkeeping                               16%         8721                ads. Some employers filled positions through in-house promotions, em-
Savings Institutions, Ex. Federal                                 7%         6036                ployee referrals, colleges and the Internet.
Local Government                                                  4%         9030                Many employers screen applicants for this occupation through drug testing,
Canned Fruits & Vegetables                                        4%         2033                reading math and aptitude assessment and references from previous employ-
State Government                                                  3%         9020                ers.

San Joaquin County WorkNet 1999/2000                                                         6                                                               STUDIED IN 1999
                                                                                    ACCOUNTANTS & AUDITORS
                                                                                                              TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                                DEGREE PROGRAMS
                 COMMUNITY COLLEGE                                                             Humphreys College
                                                                                               6650 Inglewood Avenue
San Joaquin Delta Community College                                                            Stockton, CA. 95207
5151 N. Pacific Avenue                                                                         (209) 478-0800
Stockton, CA. 95207
(209) 954-5051                                                                                                                     Accounting
                                                                                               Average time to complete program: 1.5 or 3 years/6 or 12 quarters
                  Accounting-Associate of Science Degree                                       Approximate tuition cost:         $2,271 per quarter (12-16 units)
Average time to complete program: 2 years (64-69 units)                                        Other fees:                       Books, Supplies ($350 per quarter)
Approximate tuition cost:         $768-828 CA Residents*                                                                         Application fee (one-time) $20.00
Other fees:                       Text fees, parking fees                                      Program requirements:             “C” Average or Better
Program requirements:             “C” or better in each course                                 Prerequisites:                    None
Prerequisites:                    H.S. diploma/GED or 18 years old                             Open entry/ Open exit:            No
                                  Take assessment/placement test                               What is received upon completion: A.A./A.S. or B.S. Degree
Open entry/ Open exit:            No                                                           Target students:                  Adults
What is received upon completion: Associate in Science Degree (A.S.)
Target students:                  High School Graduates/GED recipients/Re-entry students       The Accounting program gives the students the educational requirements in account-
                                                                                               ing theory, practice and auditing in preparation for a career as a Certified Public
A four semester program that results in an A.S. Degree with a major in accounting. The         Accountant (CPA), a financial/management accountant in private business or as a
program prepares students for entry level accounting jobs.                                     governmental accountant.
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA
                                                                                               Also:
                                                                                               California State University Stanislaus, Stockton          ...(209) 467-5300
                                                                                               Chapman University, Modesto                               ...(209) 545-1234
                                                                                               University of the Pacific, Stockton                       ...(209) 946-2211




  CERTIFICATE/DIPLOMA PROGRAMS                                                                             REGIONAL OCCUPATIONAL
                                                                                                              CENTER PROGRAMS
                                                                                           .




                                       N/A                                                                                           N/A


          APPRENTICESHIP PROGRAMS                                                                           ADULT SCHOOL COURSES


                                       N/A                                                                                           N/A


                                                                                                                  ASSESSMENT CODES
                                                                                               California Occupational Guide #1
                                                                                               Specific Vocational Preparation = 8 (4 to 10 years)
                                                                                                           R ML                                    G V N S P QK F ME C
                                                                                               GED:        5 5 5                  APTITUDES: 2 2 2 4 4 2 4 4 4 5 5
                                                                                               GOE Code: 11.06.01
                                                                                               SOC Code: 1412
                                                                                               CIP      Code: 52.0301




                                                                                      7                                            San Joaquin County WorkNet 1999/2000
ADJUSTMENT CLERKS                                                                                                                           DOT Code:
                                                                                                                                            241.387-010
                                                                                                                                                              TITLE
                                                                                                                                                              CLAIMS CLERK

 15 FIRMS RESPONDING                                          OES Code: 531230                             T <24                            241.367-014       CUSTOMER-COMPLAINT CLERK


                            DESCRIPTION                                                                                EMPLOYER REQUIREMENTS
                                                                                                                            EDUCATION & TRAINING
Adjustment Clerks investigate and resolve customer complaints concerning
                                                                                                          Employers report that almost all recent hires have completed high school or
merchandise, service, billing, or credit rating. They examine pertinent informa-
                                                                                                          the equivalent. Many recent hires working for these employers have also
tion to determine the accuracy of customer complaints and responsibility for
                                                                                                          completed some college.
errors, and notify customer and appropriate personnel of findings, adjust-
ments, and recommendations, (such as exchange of merchandise, refund of
                                                                                                                    EXPERIENCE & OTHER REQUIREMENTS
money, credit to customer’s account, or the adjustment of the customer’s bill).
                                                                                                          Employers usually require 6 to 18 months prior experience in the occupation
            *WAGES& FRINGE BENEFITS                                                                       or a related occupation providing customer contact such as a cashier.
                                                                                                          Employers will sometimes substitute 6 months or more of training for
Weighted by Employees in Sample Range                                             Median
                                                                                                          experience.
Entry Level/No Experience:                        $ 4.75 - $ 9.25                   $ 5.55
Experienced/New to Firm:                          $ 5.25 - $10.00                   $ 8.00                                      VERY IMPORTANT SKILLS
3+ Yrs Experience with Firm:                      $ 6.50 - $14.00                   $10.05                Technical:
                                                                                                          Telephone answering skills;
Weighted by Employer Sample                         Range                         Median                  Ability to use a calculator;
Entry Level/No Experience:                     $ 5.00 - $ 9.25               $ 8.00                       Ability to perform detailed clerical work;
Experienced/New to Firm:                       $ 5.25 - $10.00               $ 8.00                       Ability to use a computer;
3+ Yrs Experience with Firm:                   $ 6.50 - $13.75               $10.49                       Ability to write effectively;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California                Filing skills (Alpha & Numeric).
minimum wage increased to $5.75 on March 1, 1998.                                                         Personal:
                                      BENEFITS                                                            Public contact skills;
                               ratio of firms responding                                                  Ability to interact well with others;
                                                                                                          Customer service skills;
Paid Vacation            15/15                                                                            Ability to follow oral instructions;
Medical Insurance        14/15                                                                            Ability to work under pressure;
Dental Insurance         13/15                                                                            Ability to work accurately;
Retirement Plans         12/15                                                                            Ability to work independently;
                                                                                                          Problem solving skills;
Sick Leave               12/15                                                                            Understanding of a variety of cultures;
Life Insurance           12/15                                                                            Willingness to work with close supervision.
Vision Insurance          6/15                                                                            Basic:
                                 0%   10%   20%   30%   40%    50%    60%

Most employers report that they share benefit costs with employees. Most
                                                                            70%   80%    90%   100%
                                                                                                          Oral communication skills;
                                                                                                          Ability to read and follow instructions;
employers also hire part-time and many of them offer paid sick leave and                                  Ability to write legibly; Business math skills.
vacation. Many who do hire part-time also share benefit costs. Part-time
workers average approximately 25 hours per week.                                                          Many employers report that basic keyboarding computer skills are becoming
                                                                                                          more important as well as basic wordprocessing skills. Employees in this
                                                                                                          occupation need math skills sufficient to work with fractions and decimals and
                 EMPLOYMENT TRENDS                                                                        writing skills sufficient to write grammatically correct sentences and paragraphs.
            OCCUPATIONAL FORECAST 1995-2002                                                               Strengths of recent hires include cooperativeness and the willingness to accept
                                                                                                          supervision, industriousness, the ability to communicate clearly and to tolerate
Size, 2002:                   580 – Large                                                                 stress. Deficiencies of applicants not hired include poor grooming, low motiva-
Growth Rate (per yr.):        3.7% – Faster than average                                                  tion, the inability to meet deadlines, attendance and/or punctuality.
Job Growth (95-02):           120
Separations (95-02):          30
                                                                                                                       OCCUPATIONAL MOBILITY
                 SUPPLY/DEMAND ASSESSMENTS                                                                  FROM                                                                TO
Employers report some difficulty in finding experienced applicants who meet                                                                                   Office/Store Manager
their hiring qualifications, but little difficulty finding inexperienced appli-                                                                Assistant Manager
cants. Most employers report stable hiring conditions during the past year                                                       Adjustment Clerk
                                                                                                                       Cashier
and predict stable hiring conditions over the next three years. However, most                             File Clerk
employers report hiring during the past year. Turnover generated most
employment opportunities.                                                                                 Most employers will promote into this occupation from positions such as
                                                                                                          cashier or file clerk, and report promoting from this occupation to higher
                          WHERE THE JOBS ARE                                                              ranking occupations such as store/office assistant manager, supervisor or
                                                                     Percent       SIC                    manager.
Air Courier Services                                                  12%         4513                    Most employers report hiring into this occupation through newspaper ads.
Local Trucking w/ Storage                                              8%         4214                    Many also report they hire through employee referrals and unsolicited walk-
Telephone Communications                                               6%         4813                    ins. Most employers screen through drug testing, and many through DMV or
Savings Institutions, except Federal                                   6%         6036
State Commercial Banks                                                 6%         6022                    police record checks.

San Joaquin County WorkNet 1999/2000                                                                  8                                                                 STUDIED IN 1996
                                                                                                      ADJUSTMENT CLERKS
                                                                                                      TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                    CENTER PROGRAMS



                                     N/A                                                                                    N/A




  CERTIFICATE/DIPLOMA PROGRAMS                                                                      ADULT SCHOOL COURSES
Worldwide Educational Services
Club Plaza, 1016 Bianchi Road #C-6
Stockton, CA. 95210
(209) 951-1174

                     Customer Service Representative
Average time to complete program:    5-8 weeks                                                                              N/A
Approximate tuition cost:            $ 1,250 - $ 2,250.00
Other fees:                          $250 - $300
Program requirements:                “C” average or better
Prerequisites:                       Entrance assessment, some clerical knowledge
Open entry/ Open exit:               Yes
What is received upon completion:    Certificate
Target students:                     General Community
                                                                                                           DEGREE PROGRAMS
Worldwide Education offers this program to students who are interested in working
in customer service positions in retail, financial service and the service industry.

Also:
Community Business School, Modesto                         ...(209) 529-3648
Computer Tutor, Modesto                                    ...(209) 545-5200
Goodwill Industries, Stockton                              ...(209) 466-2311
Humphrey’s College, Stockton                               ...(209) 478-0800

                                                                                                                            N/A




         APPRENTICESHIP PROGRAMS                                                                         ASSESSMENT CODES
                                                                                       California Occupational Guide: N/A

                                                                                       Specific Vocational Preparation = 5 (6 months to 1 year)-skilled
                                     N/A
                                                                                                  R ML                               G V N S P QK F ME C
                                                                                       GED:       4 3 4                   APTITUDES: 3 3 3 4 4 2 4 4 4 5 5

                                                                                       GOE     Code: 07.05.02
                                                                                       SOC     Code: 4783
                                                                                       CIP     Code: 52.04018



                                                                                  9                                       San Joaquin County WorkNet 1999/2000
ADMINISTRATIVE ASSISTANTS                                                                                                                       DOT Code: 169.167-010

16 FIRMS RESPONDING                                    DOT Code: 169.167-997                             Q 24+
                         DESCRIPTION                                                                        EMPLOYER REQUIREMENTS
Administrative Assistants aid executives by coordinating, analyzing, and improv-                                       EDUCATION & TRAINING
ing office services, such as personnel, budget, and operating practices. They                    Most employees in this sample have completed some college coursework or
analyze personnel requirements, study methods of improving performance                           have completed an Associate degree. Some employers require training or
standards, and analyze jobs for wage-and-salary adjustments and promotions.                      certification in typing and other office procedures.
They analyze budgetary requirements and expenditures, and study methods to
implement cost reduction. They analyze operating practices and create new                                   EXPERIENCE & OTHER REQUIREMENTS
systems or revise established procedures to simplify and improve reporting                       Employers usually require twelve months or more of previous experience as
procedures, work flow, forms control, office layout, or suggestions systems. They                an Administrative Assistant, Administrative Secretary, Office Manager, or in
interpret operating policies, prepare reports with recommendations for solu-                     other high level clerical positions. However, some will consider training as a
tions of administrative problems, and answer correspondence. They may direct                     substitute for experience when evaluating applicants for this occupation.
services, such as maintenance, repair, supplies, and mail.
                                                                                                                       VERY IMPORTANT SKILLS
          *WAGES & FRINGE BENEFITS                                                               Technical:
                                                                                                 Knowledge of word processing software;
*Weighted by Employer Sample                      Range                         Median           Performance appraisal skills;
Entry Level/No Experience:                      $ 5.75 - $20.00                  $ 7.75          Public contact skills;
Experienced/New to Firm:                        $ 8.00 - $20.00                  $ 9.62          Ability to maintain financial records;
3+ Yrs Experience with Firm:                    $ 8.50 - $21.75                  $11.77          Ability to use a computer;
                                                                                                 Ability to analyze workflow processes;
*Weighted by Employees in Sample Range                                          Median           Report writing skills;
Entry Level/No Experience:                      $ 7.50 - $ 9.50                  $ 7.50          Ability to analyze & solve problems;
Experienced/New to Firm:                        $ 8.00 - $14.25                  $ 9.62          Ability to train others;
3+ Yrs Experience with Firm:                    $ 8.50 - $17.50                  $11.54          Ability to interpret operating policies to others;
* Almost all employees in this sample (80%) earn wages found under the                           Ability to plan office operations;
section “Weighted by Employees.”                                                                 Proofreading & editing skills.
Many employers (50%) do not hire at the “entry level without experience”                         Personal:
range. These employers tend to pay toward the high end of the ranges above.                      Ability to work under pressure;
Also, employers with 25+ total employees tend to pay toward the high ends                        Ability to motivate others;
of the ranges above. Almost all employees (90%) in this sample are non-                          Willingness to work with close supervision;
union. Almost all employees in this sample work full-time and average 40                         Ability to work independently;
hours per week.                                                                                  Ability to interact well with others;
                                                                                                 Ability to follow oral instructions.
                               BENEFITS                                                          Basic:
                            ratio of firms responding                                            Ability to write legibly;
                                                                                                 Ability to read & follow instructions;
Paid Vacation          16/16                                                                     Business math skills;
Medical Insurance      16/16                                                                     Verbal presentation skills;
Paid Sick Leave        15/16                                                                     Ability to follow oral instructions.
Dental Insurance       14/16
Retirement Plans       13/16                                                                     Employers also indicate that the ability to type at least 40 words per minute
Life Insurance         11/16                                                                     is important in this occupation. Almost all employers report that computer
Vision Insurance       10/16                                                                     literacy and knowledge of word processing and spreadsheet applications are
                               0%   10%   20%    30%   40%   50%    60%   70%   80%   90% 100%   important for workers in this occupation. Also, many employers indicated
                                                                                                 that desktop publishing and database skills are important skills for employees
                                                                                                 in this occupation. Furthermore, computer and communication skills will be
               EMPLOYMENT TRENDS                                                                 increasingly important for employees in this occupation. Most employers
           OCCUPATIONAL FORECAST 1995-2002                                                       report that employees in this occupation should have knowledge of basic
Size, 2002:            540 – Large                                                               mathematical operations and should be able to compute interest and dis-
Growth Rate (per yr.): 0.8% – Slower than average                                                counts and to use basic statistics, and should have sufficient writing skills to
Job Growth (95-02):    30                                                                        compose business letters and reports.
Separations (95-02):   70
                 SUPPLY/DEMAND ASSESSMENTS
                                                                                                            OCCUPATIONAL MOBILITY
                                                                                                 FROM                                                                TO
Employer response indicates that this occupation is slowly growing in San
Joaquin County. Most employers report a stable hiring rate over the last year                                                                    Office Manager/Branch Manager
and predict stability over the next three years. The market for this occupation                                                      Administrative Assistant
is not very competitive, and many opportunities exist for individuals with                       Receptionist, Office Assistant, Secretary
sufficient skills and experience. Most employers report some difficulty find-                    Most employers promote into this occupation from lower level positions like
ing experienced or inexperienced applicants who are qualified for this                           Office Assistant, Receptionist or Secretary. Most also promote from Admin-
position. Most of the employers sampled reported hiring into this position                       istrative Assistant to higher level positions like Project Supervisor or General
within the last year. Of the employees hired during the last year, 40% were                      Manager. Most employers recruit for this occupation through in-house
hired to replace permanent employees who had left the job and 35% were                           promotions or transfers and newspaper ads. Many employers also recruit
hired because of occupational or company growth.                                                 using employee referrals. Some employers use drug testing and DMV or
                        WHERE THE JOBS ARE                                                       police record checks to screen applicants for this position. A few also use
                                                                   Percent      SIC              reading or math aptitude tests, typing tests and interviews to screen appli-
Insurance Agents, Brokers & Service                                20%          6411             cants. Some employers require their applicants to undergo a physical exam
Business Associations                                              15%          8611             once they are hired. Almost all employees (95%) in this sample are female.

San Joaquin County WorkNet 1999/2000                                                         10                                                              STUDIED IN 1998
                                                                                  ADMINISTRATIVE ASSISTANTS
                                                                                                           TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Ave.
Stockton, CA. 95207
(209) 954-5051
                            Administrative Assistant
Average time to complete program: 1 year (34.5 - 36.5 units)
Approximate tuition cost:         *$414 - $438 CA Residents
Other fees:                       Text fees, parking fees
Program requirements:             “C” or better in each course
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
                                                                                                                                 N/A
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High School Graduates/GED recipients/Re-entry students

The secretary/administrative assistant performs general office work, assisting com-
pany officials with executive and clerical duties; transcribes materials, interviews
office callers, answers and makes phone calls, handles personal and business mail,
writes routine correspondence on own initiative, and may supervise other clerical
workers. Computerized word processing equipment is often used.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA


  CERTIFICATE/DIPLOMA PROGRAMS                                                                                 DEGREE PROGRAMS
Humphrey’s College
6650 Inglewood Avenue
Stockton, CA 95207
(209) 478-0800
                     Executive Administrative Assistant
Average time to complete program: 1.5 years/6 quarters
Approximate tuition cost:         $ 2,271 p/quarter
                                                                                                                                 N/A
Other fees:                       Books, Supplies ($350 per quarter)
                                  Application fee (one-time) $20.00
Program requirements:             “C” average or better
Prerequisites:                    H.S. Diploma/GED
Open entry/ Open exit:            No
What is received upon completion: Certificate or A.A./A.S. degree
Target students:                  Adults
The Administrative Assistant program is offered to students interested in working in                     ADULT SCHOOL COURSES
administrative management positions. Administrative assistants possess a mastery of
office skills, assume responsibility, exercise initiative and judgment, make decisions
within the scope of authority and are considered a part of a management team.

Also:
Community Business School, Modesto                            ...(209) 529-3648
Office Skills Center, Stockton
Computer Tutor, Modesto
                                                              ...(209) 472-2160
                                                              ...(209) 545-5200                                                  N/A
CompuVista, Stockton                                          ...(209) 462-9300
Goodwill Industries, Stockton                                 ...(209) 466-2311
Pacific Technical Institute, Stockton                         ...(209) 952-0657
Stockton Office Skills, Stockton                              ...(209) 472-2160
Worldwide Educational Services, Stockton                      ...(209) 951-1174


           APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                            California Occupational Guide: N/A
                                                                                            Specific Vocational Preparation = 7 (2-4 years)
                                       N/A
                                                                                                      R M    L                            G V N S P QK F ME C
                                                                                            GED:      5 3    5                 APTITUDES: 2 2 3 4 4 3 4 4 4 5 5
                                                                                            GOE     Code:    11.05.02
                                                                                            SOC     Code:    1490
                                                                                            CIP     Code:    52.04.1

                                                                                       11                                      San Joaquin County WorkNet 1999/2000
                                                                                                                           DOT Code:             TITLE
ADMINISTRATIVE SERVICE                                                                                                     162.117-014
                                                                                                                           169.167-034
                                                                                                                                                 CONTRACT ADMINISTRATOR
                                                                                                                                                 MANAGER, OFFICE
MANAGERS                                                                                                                   189.167-022
                                                                                                                           189.167-030
                                                                                                                                                 MANAGER, DEPARTMENT
                                                                                                                                                 PROGRAM MANAGER


 16 FIRMS RESPONDING                                   OES Code: 130140                          Q 24+
                         DESCRIPTION                                                                       EMPLOYER REQUIREMENTS
Administrative Service Managers plan, organize, direct, control, or coordi-                                          EDUCATION & TRAINING
nate the supportive services departments of businesses, agencies, and orga-                      Most employers indicate that their employees in this occupation have a
nizations. Typical Administrative Services Managers are Program Managers                         bachelor’s degree. Some employers require that the employees in this
and Contract Administrators. Please do not include Procurement Managers                          occupation have certification related to the type of business/industry they
or Managers who spend less than 80% of their time in administrative services.                    work in (e.g. Alcohol or Drug Certification or Board of Nursing Home
                                                                                                 Administrator Certification).
          WAGES & FRINGE BENEFITS                                                                           EXPERIENCE & OTHER REQUIREMENTS
Weighted by Employees in Sample Range                                         Median             Employers require 6 months or more of experience in this occupation or a
Entry Level/No Experience:               $11.00 - $18.50                       $11.00            related sales, supervisorial or managerial occupations. Many employers
Experienced/New to Firm:                 $11.00 - $22.00                       $13.94            sometimes substitute training for experience.
3+Yrs Experience with Firm:              $12.50 - $36.25                       $16.83                                  VERY IMPORTANT SKILLS
Weighted by Employer Sample                     Range                         Median             Technical:
Entry Level/No Experience:               $11.00 - $18.50                       $11.53            Ability to analyze work flow processes;
Experienced/New to Firm:                 $10.00 - $32.25                       $13.94            Ability to develop business/operations plans;
3+ Yrs Experience with Firm:             $10.50 - $36.25                       $16.83            Knowledge of the employing organization;
                                                                                                 Ability to train others;
                                   BENEFITS                                                      Ability to use a computerized information system;
                           ratio of firms responding
                                                                                                 Office management skills; Supervision skills;
Medical Insurance     16/16                                                                      Ability to plan and organize the work of others;
Paid Vacation         15/16                                                                      Ability to maintain financial records;
Paid Sick Leave       14/16                                                                      Verbal presentation skills;
Dental Insurance      14/16                                                                      Ability to analyze and solve problems;
Life Insurance        12/16                                                                      Performance appraisal skills;
Retirement Plans      12/16                                                                      Ability to hire/assign personnel.
Vision Insurance      12/16                                                                      Personal:
                              0%   10%   20%   30%   40%   50%    60%   70%   80%    90% 100%    Willingness to work with close supervision;
Most employers offer benefits to their employees in this occupation. The cost
                                                                                                 Ability to work independently;
of benefits is shared between the employer and the employee.
                                                                                                 Ability to work under pressure ;
                                                                                                 Ability to interact well with others;
               EMPLOYMENT TRENDS                                                                 Ability to motivate others; Public contact skills.
           OCCUPATIONAL FORECAST 1995-2002                                                       Basic:
Size, 2002:            390 – Medium                                                              Ability to read and follow instructions;
Growth Rate (per yr.): 1.6% – Slower than average                                                Ability to follow oral instructions.
Job Growth (95-02):    40                                                                        Almost all employers seek word processing and most spreadsheet computer
Separations (95-02):   50                                                                        skills.

              SUPPLY/DEMAND ASSESSMENTS                                                                     OCCUPATIONAL MOBILITY
Most employers find it somewhat difficult to find qualified experienced                          FROM                                                              TO
applicants and a little difficult to find qualified inexperienced applicants who                                                                       Regional Director
meet their hiring standards. Most employers expect employment in this                                                             Administrative Services Manager
occupation to remain stable over the next three years.                                                                 Assistant Manager
                                                                                                 Administrative Assistant
                       WHERE THE JOBS ARE
                                                                                                 Most employers promote to this occupation from such occupations as
                                                                 Percent       SIC
                                                                                                 administrative assistant, staff coordinator or assistant manager. Most employ-
Local Government                                                   9%         9030               ers report that they promote from this occupation to such positions as
Management Services                                                8%         8741               Department Manager and Regional Director. Almost all employers report
General Medical & Surgical Hospital                                6%         8062               recruiting for this position through in-house promotion and most newspaper
Help Supply Services                                               5%         7363               ads. Many also use employee referrals. Most employers require a drug test
Hospital & Medical Service Plans                                   4%         6324               as part of their application process.



San Joaquin County WorkNet 1999/2000                                                        12                                                               STUDIED IN 1995
                                         ADMINISTRATIVE SERVICE
                                                    MANAGERS
                                                        TRAINING OPPORTUNITIES

     SAN JOAQUIN DELTA                                      DEGREE PROGRAMS
                                        Humphreys College
    COMMUNITY COLLEGE                   6650 Inglewood Avenue
                                        Stockton, CA. 95207
                                        (209) 478-0800

                                                                 Administrative Management
            N/A                         Average time to complete program: 1 or 3 years/ 4 or 12 quarters
                                        Approximate tuition cost:         $ 2,271 per quarter
                                        Other fees:                       Books & Supplies ($350 per quarter)
                                                                          Application Fee (one-time) $20.00
                                        Program requirements:             “C” average or better
                                        Prerequisites:                    H.S. diploma or GED
   ADULT SCHOOL COURSES                 Open entry/ Open exit:            No
                                        What is received upon completion: Advanced Certificate or B.S. Degree
                                        Target students:                  Adults


                                        Administrative Managers plan, organize, direct, control, or coordinate the supportive
            N/A                         services departments of businesses, agencies, and organizations. Administrative
                                        Managers possess a mastery of office skills, assume responsibility, exercise initiative
                                        and judgment, and make decisions within the scope of authority.

                                        California State University, Stanislaus
                                        612 E. Magnolia Street
                                        Stockton, CA 95202
CERTIFICATE/DIPLOMA PROGRAMS            (209) 467-5300
                                                                     Business Administration
                                        Program Length:                   4 years (124 units)
                                        Approximate tuition cost:         $ 5,124
                                        Other fees:                       Textbook, housing, parking and other fees vary
            N/A                         Program requirements:             2.0 GPA or better, completion of General Edu-
                                    .                                     cation requirements
                                        Prerequisites:                    H.S. diploma, G.E.D.
                                        Open entry/ Open exit:            No
                                        What is received upon completion: Bachelor of Science
                                        Target students:                  Community College transfer students
                                                                          Adult re-entry students
  APPRENTICESHIP PROGRAMS               The Bachelors of Science in Business Administration provides basic preparation for
                                        careers in business administration. Concentrations are available in the following
                                        areas: Accounting, Management and General Business.
            N/A                         Also:
                                        MTI, Sacramento                                              ...(916) 339-1500
                                        Chapman University, Modesto                                  ...(209) 545-1234
                                        Heald Business College, Stockton                             ...(209) 477-1114
                                        University of the Pacific, Stockton                          ...(209) 946-2211



   REGIONAL OCCUPATIONAL                                   ASSESSMENT CODES
      CENTER PROGRAMS                   California Occupational Guide: N/A

                                        Specific Vocational Preparation=7 (2 to 4 years)

            N/A                         GED:
                                                   R M
                                                   4 3
                                                          L
                                                          4
                                                                                         G V N S P QK F ME C
                                                                              APTITUDES: 2 2 3 4 4 3 4 3 4 5 5
                                        GOE      Code:    07.01.02
                                        SOC      Code:    1370
                                        CIP      Code:    52.0201




                               13                                             San Joaquin County WorkNet 1999/2000
                                                                                                                                   DOT Code:             TITLE
ASSEMBLERS AND                                                                                                                     701.687-010
                                                                                                                                   706.684-022
                                                                                                                                                         ASSEMBLER
                                                                                                                                                         ASSEMBLER, SMALL PRODUCTS I
                                                                                                                                   729.687-010           ASSEMBLER, ELECTRICAL ACCESSORIES I
FABRICATORS                                                                                                                        809.684-010
                                                                                                                                   760.684-010
                                                                                                                                                         ASSEMBLER, PRODUCTION LINE
                                                                                                                                                         BENCH CARPENTER
                                                                                                                                   739.687-046           BRUSH FILLER, HAND
15 FIRMS RESPONDING                                             OES Code: 939560                             T <24                 762.687-030
                                                                                                                                   763.684-038
                                                                                                                                   806.684-082
                                                                                                                                                         DOOR CORE ASSEMBLER
                                                                                                                                                         FURNITURE ASSEMBLER
                                                                                                                                                         TRAILER ASSEMBLER II

                            DESCRIPTION                                                                             EMPLOYER REQUIREMENTS
Assemblers and Fabricators in this category assemble and/or fit together parts                                              EDUCATION & TRAINING
to form complete units or subassemblies at a bench, conveyor line, or on the                             Employers report that almost all recent hires have completed high school or
floor. Their work may involve the use of hand tools, power tools and special                             the equivalent. Most recent hires have not had vocational training; however
equipment in order to carry out fitting and assembly operations. Please
include assemblers whose duties are of a nonprecision nature. Please do not                              some employers will substitute training for experience.
include electrical, electronic, machine and precision assemblers, and work-
ers who perform specialized operations exclusively as a part of assembly                                             EXPERIENCE & OTHER REQUIREMENTS
operations such as riveting, welding, soldering, machining, or sawing.                                   Employers sometimes require 3-12 months prior experience in the occupa-
                                                                                                         tion or in a related occupation such as package cutter or machine operator.
           *WAGES & FRINGE BENEFITS                                                                                            VERY IMPORTANT SKILLS
Weighted by Employer Sample                         Range                            Median              Technical:
Entry Level/No Experience:                    $ 5.00 - $ 9.50                         $ 6.94             Attention to detail;
Experienced/New to Firm:                      $ 5.25 - $13.50                         $ 7.70             Ability to use and read a tape measure;
3+Yrs Experience with Firm:                   $ 7.00 - $17.50                         $ 9.75             Ability to use hand tools;
                                                                                                         Ability to operate power tools;
Weighted by Employees in Sample Range                                                Median
Entry Level/No Experience:                    $ 5.25 - $ 9.50                        $ 6.00              Record keeping skills.
Experienced/New to Firm:                      $ 5.25 - $ 9.50                        $ 7.50              Physical:
3+ Yrs Experience with Firm:                  $ 7.00 - $13.00                        $ 9.00               Full use of hands, arms, and fingers;
                                                                                                          Manual dexterity;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California                Ability to stand for prolonged periods of time;
minimum wage increased to $5.75 on March 1, 1998.
Some employers are unionized and earn above the medians listed above.                                     Good hand-eye coordination.
Most employers do not hire part-time.                                                                    Personal:
                                                                                                          Ability to perform routine, repetitive work;
                                     BENEFITS                                                             Ability to work as part of a team;
                               ratio of firms responding                                                  Ability to work independently;
Paid Vacation       14/15                                                                                 Ability to work under pressure;
Medical Insurance 13/15                                                                                   Mechanical aptitude.
Dental Insurance    12/15                                                                                Some employers report that over the next several years, qualified applicants
Retirement Plans    12/15                                                                                will need increased knowledge of power tools or blue print reading, and
Life Insurance      10/15                                                                                computer skills needed to operate computer controlled tools. Qualified
Vision Insurance     7/15                                                                                applicants need math skills sufficient to compute decimals and factions, and
                                                                                                         the ability to write simple sentences.
Paid Sick Leave      7/15
                                   0%   10%   20%   30%   40%    50%     60%   70%   80%   90%   100%    Recent hires are rated excellent by employers in honesty, cooperativeness
Most employees surveyed receive benefits paid for by their employer.                                     and willingness to accept supervision, the ability to tolerate stress, and
                                                                                                         punctuality and the ability to work accurately and meet deadlines. Applicants
                 EMPLOYMENT TRENDS                                                                       not hired were found to have problems with attendance and could not
                                                                                                         provide good job references.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:            1,720 – Very Large                                                                           OCCUPATIONAL MOBILITY
Growth Rate (per yr.): 2.1% – Slower than average
Job Growth (95-02):    220                                                                                   FROM                                                         TO
Separations (95-02):   260                                                                                                                                 Supervisor/Foreman
                                                                                                                                     Machine Operator/Lead Man
              SUPPLY/DEMAND ASSESSMENTS                                                                                 Assemblers & Fabricators
Most employers report some difficulty finding experienced applicants who                                 Laborer or Helper
meet their hiring qualifications, but little difficulty finding inexperienced
applicants. Most employers report hiring for growth during the past year, and                            Many employers report promoting employees into this positions from lower
many expect employment to grow in this occupation over the next several                                  ranking positions such as laborer, janitor or helper, and most report promot-
years.                                                                                                   ing from this occupation into positions such as lead man, team leader or
                     WHERE THE JOBS ARE                                                                  supervisor.
                                                                       Percent       SIC                 Almost all employers recruit using employee referrals and many use the EDD,
Lumber & Other Building Material                                       17%           5211                newspaper ads and in-house promotions or transfers or union hall referrals.
Plastics Foam Products                                                  8%           3086                Some report hiring unsolicited walk-ins. Most screen applicants through
Glass Containers                                                        6%           3221                drug tests and many use medical exams.
Salted & Roasted Nuts and Seeds                                         6%           2068


San Joaquin County WorkNet 1999/2000                                                                    14                                                        STUDIED IN 1997
                                                                                                                    ASSEMBLERS AND
                                                                                                                        FABRICATORS
                                                                                                       TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
                                                                                        Ripon High School
                                                                                        301 N Acacia
                                                                                        Ripon, CA 95366
                                                                                        (209) 599-4287

                                                                                                                        Ag Fabrication
                                                                                        Average time to complete program:    1 year
                                      N/A                                               Approximate tuition cost:
                                                                                        Other fees:
                                                                                                                             N/A
                                                                                                                             $10.00 lab fee
                                                                                        Program requirements:                “C” average or better
                                                                                        Prerequisites:                       Welding I & II or AG Construction
                                                                                        Open entry/ Open exit:               Yes
                                                                                        What is received upon completion:    Certificate
                                                                                        Target students:                     11th & 12th grade students


                                                                                        This course provides entry level skills in wood and metal working.



  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES
California Human Development Corp. (ASET)
2896 Teepee Drive
Stockton, CA 95205
(209) 943-7671

                         Assembly and Fabrication
Average time to complete program:    17 weeks/630 Hours
Approximate tuition cost:
Other fees:
                                     $4,032
                                     N/A
                                                                                                                              N/A
Program requirements:                Pass English language proficiency
Prerequisites:                       Meet physical requirements, basic math
Open entry/ Open exit:               Yes
What is received upon completion:    Certificate
Target students:                     Adults, ESL Individuals


This course trains individuals for occupations in the manufacturing of metal, glass,
fiberglass, rubber, plastic products and food industries.
                                                                                                            DEGREE PROGRAMS



                                                                                                                             N/A



         APPRENTICESHIP PROGRAMS                                                                          ASSESSMENT CODES
                                                                                        California Occupational Guide N/A
                                     N/A                                                Specific Vocational Preparation = 2 (up to 30 days)

                                                                                                  R M    L                            G V N S P QK F ME C
                                                                                        GED:      2 1    1                 APTITUDES: 4 4 5 4 3 4 3 3 3 5 5
                                                                                        GOE     Code:    06.04.23
                                                                                        SOC     Code:    7720
                                                                                        CIP     Code:    N/A



                                                                                   15                                      San Joaquin County WorkNet 1999/2000
                                                                                                                         DOT Code:              TITLE
AUTOMOTIVE BODY &                                                                                                        807.381-030
                                                                                                                         807.381-018
                                                                                                                                                AUTOMOTIVE BODY REPAIRER
                                                                                                                                                FRAME REPAIRER
RELATED REPAIRERS                                                                                                        807.484-010
                                                                                                                         865.684-010
                                                                                                                                                FRAME STRAIGHTENER
                                                                                                                                                GLASS INSTALLER


15 FIRMS RESPONDING                                   OES Code: 853050                         24+
                        DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Automotive Body and Related Repairers repair, repaint, and refinish automo-                                       EDUCATION & TRAINING
                                                                                              Many employers require new hires in this occupation to have completed high
tive vehicle bodies, straighten vehicle frames, and replace damaged vehicle
                                                                                              school or the equivalent. Some employers require new hires in this occupa-
glass.                                                                                        tion to complete 30 months of any training that will enhance mechanical
          WAGES & FRINGE BENEFITS                                                             aptitude.

Weighted by Employer Sample                    Range                         Median                       EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                   N/A                             N/A              Most employers require applicants for this occupation to have 12 to 60
Experienced/New to Firm:                $ 7.50 - $17.00                      $13.50           months of work experience in this occupation prior to hiring. Many employ-
3+ Yrs Experience with Firm:            $10.00 - $20.00                      $16.75           ers will accept 33 months of experience in any automotive related occupation
                                                                                              as a substitute.
Weighted by Employees in Sample Range                                        Median
Entry Level/No Experience:                   N/A                             N/A                                     VERY IMPORTANT SKILLS
Experienced/New to Firm:                $ 8.50 - $16.00                      $15.00           Technical:
3+Yrs Experience with Firm:             $15.77 - $20.00                      $17.50           Knowledge of safety guidelines and procedures;
                                                                                              Ability to operate power hand tools;
All employees work for non-union employers. Most all employers require                        Ability to prep surfaces for painting, including masking;
prior experience in this occupation prior to hiring. Almost all employees                     Knowledge of new materials and methods (e.g. plastics, unbody design);
(80%) earn wages found under the section “weighted by employees”. Almost                      Ability to weld fit; Ability to work with fiberglass;
all employees (95%) are full time and work 41 hours per week on average.                      Ability to apply paint using various techniques;
Almost all employees (95%) in this sample are male.                                           Ability to operate hydraulic equipment; Artistic skills.
                                  BENEFITS                                                    Physical:
             ratio of firms responding (with Full-Time Employees)                             Ability to stand for 2 or more hours; Good eye/hand coordination;
                                                                                              Ability to tolerate noisy work areas;
Medical Insurance    14/15                                                                    Ability to tolerate dust, fumes & airborne particles;
Vacation             14/15                                                                    Good color perception; Ability to work in cramped or awkward positions.
Dental Insurance     11/15                                                                    Personal:
Vision Insurance     6/15                                                                     Attention to detail; Ability to work independently;
Retirement Plan      6/15                                                                     Ability to follow oral instructions; Willingness to work with close supervision;
Life Insurance       5/15                                                                     Ability to read and follow written instructions;
Sick Leave           5/15                                                                     Ability to provide own hand tools; Ability to write legibly.
                             0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%

Most employers pay the full cost of vacation and medical benefits, while some                 Almost all employers reported that they do not seek any computer software
pay the full cost of dental/vision insurance and retirement plans. Other                      skills in applicants for this occupation. However, a few indicated that they
employers share the cost of these and other benefits.                                         require database skills and require applicants to learn software specific to the
                                                                                              occupation (i.e. estimating software). Most employers require applicants to
               EMPLOYMENT TRENDS                                                              have knowledge of multiplication, division, decimals and fractions. Almost all
           OCCUPATIONAL FORECAST 1995-2002                                                    employers indicated that persons in this occupation should be able to write
Size, 2002:            300 – Medium                                                           simple sentences.
Growth Rate (per yr.): 4.3% – Much faster than average
Job Growth (95-02):    70                                                                                 OCCUPATIONAL MOBILITY
Separations (95-02):   50                                                                       FROM                                                               TO
                                                                                                                                                       Foreman/Supervisor
                SUPPLY/DEMAND ASSESSMENTS                                                                                 Automotive Body Repairer
Employers report great difficulty finding experienced applicants who meet                     Helper/Painter Assistant
their hiring criteria and some difficulty finding inexperienced applicants.
Many employers indicated that employment in this occupation grew during                       Many employers reported that they promote into this occupation from lower
the last year, while some reported that employment remained stable. Most                      level positions such as shop helper and painter assistant. Most employers
employers expect growth over the next 2 years and some predict that                           promote from this occupation to higher-level positions such as shop foreman
employment will remain stable.                                                                or supervisor.
                                                                                              Most employers recruited applicants to fill vacant positions via employee
                      WHERE THE JOBS ARE                                                      referrals and walk-in applicants. Many employers recruited applicants through
                                                                Percent      SIC              newspaper ads.
Top & Body Repair & Paint Shops                                 50%          7532             Some employers screen applicants for this occupation through drug testing
New & Used Car Dealers                                          30%          5511             and many conduct DMV background checks prior to hiring applicants for this
General Auto Repair Shops                                        7%          7358             occupation.


San Joaquin County WorkNet 1999/2000                                                      16                                                              STUDIED IN 1999
                                                                                                           AUTOMOTIVE BODY
                                                                                                          & RELATED REPAIRERS
                                                                                                           TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Ave.
Stockton, CA 95207
(209) 954-5051
                                Autobody Repair
Average time to complete program: 2 Years (42 units)
Approximate tuition cost:         *$504 CA Residents                                                                             N/A
Other fees:                       Text fees, parking fees
Program requirements:             “C” or better in each course
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High School Graduates/GED recipients/Re-entry students

This program prepares students to work in the field of Auto Body Repair. The program
offers instruction in the basic skills, procedures, and methods of major body repair
                                                                                                         ADULT SCHOOL COURSES
and rebuilding. Related technical information on car design, use and care of tools,
equipment, and shop safety are emphasized.


*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA
                                                                                                                                 N/A
                    DEGREE PROGRAMS

                                       N/A

          APPRENTICESHIP PROGRAMS                                                              CERTIFICATE/DIPLOMA PROGRAMS
San Joaquin Valley Automotive Trades J.A.C.
121 E. Vine St.
Stockton, CA 95202
(209) 466-9592

                         Automotive - Body & Fender
Average time to complete program:      4 weeks
Approximate tuition cost:              See “other fees”
Other fees:                            $500 material fees                                                                        N/A
Program requirements:                  Successful completion
Prerequisites:                         Agility & coordination
Open entry/ Open exit:                 No
What is received upon completion:      Certificate
Target students:                       H.S. diploma/GED

Apprentices enrolled in this program learn skills necessary to work as an Automotive
Body Repairer. Automotive Body and related Repairers repair, repaint, and refinish
automotive vehicle bodies, straighten vehicle frames, and replace damaged vehicle
glass. San Joaquin Delta College provides the classroom training for this program and
requires that students read at proficiency Level II for enrollment in the apprenticeship
classes.
                                                                                                              ASSESSMENT CODES
                                                                                            California Occupational Guide #68

                                                                                            Specific Vocational Preparation: 7 (2 to 4 years)-Skilled (AA/BS/BA)

                                                                                                       R ML                                G V N S P QK F ME C
                                                                                            GED:       3 3 3                    APTITUDES: 3 4 4 3 3 4 3 3 3 5 4

                                                                                            GOE     Code: 05.05.06
                                                                                            SOC     Code: 6115
                                                                                            CIP     Code: 47.0603



                                                                                       17                                       San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:             TITLE
AUTOMOTIVE MECHANICS                                                                                                            620.261-010
                                                                                                                                620.261-034
                                                                                                                                                      AUTOMOBILE MECHANIC
                                                                                                                                                      AUTOMOTIVE MECH, COOLING SYS.
                                                                                                                                620.281-038           FRONT END MECHANIC
 19 FIRMS RESPONDING                                    OES Code: 853020                               T <24                    620.281-026
                                                                                                                                620.281-066
                                                                                                                                                      BRAKE REPAIRER
                                                                                                                                                      TUNE- UP MECHANIC

                         DESCRIPTION                                                                             EMPLOYER REQUIREMENTS
Automotive Mechanics adjust, repair, and overhaul automotive vehicles.
They may be designated according to specialties, such as Brake Repairers,                                                  EDUCATION & TRAINING
Transmission Mechanics, or Front-end Mechanics. Please do not include                                  Almost all employers indicated that their most recently hired employees in
Auto Body Repairers, Bus & Truck Mechanics, Diesel Engine Specialists, and                             this occupation have a High School diploma or GED, few indicated that some
Electrical Systems Specialists.                                                                        employees have some college education.

          WAGES & FRINGE BENEFITS                                                                                EXPERIENCE & OTHER REQUIREMENTS
                                                                                                       Most employers reported that they require from 12 to 30 months of previous
Weighted by Employer Sample                      Range                         Median                  experience in the field of auto mechanics. Also, employers reported they
Entry Level/No Experience:                $ 6.00 - $14.25                       $ 7.25                 sometimes accept training as a substitute for experience. Some employers
Experienced/New to Firm:                  $ 8.00 - $16.00                       $10.00                 reported that prospect hires must obtain an Automotive Service Excellence
3+Yrs Experience with Firm:               $10.00 - $19.00                       $14.96                 (ASE) Certificate prior to employment. Other employers may also require
                                                                                                       some specialized or in-house training (i.e. Ford Masters Training or Factory/
Weighted by Employees in Sample Range                                          Median                  Dealership Training Certificate).
Entry Level/No Experience:                $ 6.50 - $11.25                       $ 7.50
Experienced/New to Firm:                  $ 9.00 - $16.00                       $10.30                                         VERY IMPORTANT SKILLS
3+ Yrs Experience with Firm:              $12.00 - $19.00                       $15.46                 Technical:
                                                                                                       Ability to operate electronic automotive diagnostic equipment;
Few employers in this occupation are unionized. Union employers in this                                Ability to use service manuals; Ability to read schematics;
occupation tend to be in government and pay toward the high end of the                                 Ability to repair brakes; Ability to tune-up engines;
ranges above.                                                                                          Ability to repair emission controls;
                                                                                                       Ability to repair vehicle heaters & air conditioners;
                                   BENEFITS                                                            Ability to repair fuel injection systems;
                          ratio of firms responding
                                                                                                       Ability to repair transmissions.
                                                                                                       Physical:
Medical Insurance     18/19                                                                            Ability to stand continuously for 2 or more hours;
Paid Vacation         17/19                                                                            Ability to lift at least 50 lbs.
Dental Insurance      12/19                                                                            Personal:
Retirement Plans      11/19                                                                            Possession of a valid driver’s license;
Paid Sick Leave       11/19                                                                            Ability to interact well with others;
Life Insurance         9/19                                                                            Problem-solving skills;
Vision Insurance       7/19                                                                            Organizational & time management skills;
                              0%    10%   20%   30%   40%   50%    60%   70%   80%   90%   100%
                                                                                                       Ability to work under pressure;
Almost all employees in this occupation work full-time, averaging 40 hrs per                           Willingness to work with close supervision;
week. Almost all employers offer benefits for Auto Mechanics and most                                  Public contact skills.
reported to pay the full cost of the benefits.                                                         Basic:
                                                                                                       Ability to follow verbal instructions;
                                                                                                       Legible handwriting.
              EMPLOYMENT TRENDS
                                                                                                       Almost all employers indicated that ability to use computerized diagnosis
          OCCUPATIONAL FORECAST 1995-2002                                                              equipment as well as knowledge of Auto Electrical Repair are two skills
Size, 2002:                        1,650 – Very Large                                                  considered a plus for prospect employees. Most employers indicated that
Growth Rate (per yr.):             6.2% – Much faster than average                                     employees in this occupation should have the math skills to multiply, divide
Job Growth (95-02):                500                                                                 & be able to use decimals and fractions. Many stated that Auto Mechanics
Separations (95-02):               260                                                                 should have the language ability to write simple sentences.

                SUPPLY/DEMAND ASSESSMENTS                                                                         OCCUPATIONAL MOBILITY
Most employers reported that within the past 12 months employment in this                                 FROM                                                          TO
occupation remained stable and many indicated that it should remain stable                                                                     Shop Foreman/Supervisor
for the following three years. Employers report that it is somewhat to very                                                     Team Leader/Service Advisor
difficult to find both experienced and inexperienced applicants who meet
their hiring standards.                                                                                                   Automotive Mechanic
                                                                                                       Apprentice Mechanic/Tire Repair/General Labor
                      WHERE THE JOBS ARE
                                                                                                       Many employers reported that they promote into this occupation from other
                                                                  Percent      SIC
New & Used Car Dealers                                            31%          5511                    occupations at a lower level, such as tire repairer, apprentice mechanic or
General Automotive Repair Shops                                   17%          7538                    general laborer, and most reported to promote to occupations at a higher
Auto & Home Supply Stores                                         14%          5531                    level, such as shop foreman or into an area of specialized repair. Most
Gasoline Service Stations                                          9%          5541                    employers recruit through employee referral and newspaper ads. Most
Automotive Repair, NEC                                             5%          7539                    employers reported to use DMV checks to screen employees in this occupa-
                                                                                                       tion.

San Joaquin County WorkNet 1999/2000                                                              18                                                            STUDIED IN 1997
                                                                                            AUTOMOTIVE MECHANICS
                                                                                                            TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College                                                                   Lindbergh Educational Center/Manteca
5151 N. Pacific Avenue                                                                      311 E. North St.
Stockton, CA 95207                                                                          Manteca, CA 95336
(209) 954-5051                                                                              (209) 825-3100
                         Auto Mechanics Technology
Average time to complete program: 2 years/40-42 units                                                                 Automotive Technology
Approximate tuition cost:         *$ 520-$ 546 CA Residents                                 Average time to complete program:     1 year
Other fees:                       Text fees, parking fees                                   Approximate tuition cost:             None
Program requirements:             “C” or better in each course                              Other fees:                           None
Prerequisites:                    H.S. diploma/GED or 18 years old                          Program Requirements:                 “C” average or better
                                  Take assessment/placement test                            Prerequisites:                        None
Open entry/ Open exit:            No                                                        Open entry/ Open exit:                Yes
What is received upon completion: Certificate                                               What is received upon completion:     Certificate
Target students:                  High School Graduates/GED recipients/Re-entry students    Target students:                      Grades 11,12, Adults

This program offers instruction in basic skills and procedures of mechanical auto           This is a vocational automotive course with the objective of providing the student
repair, including engines, transmissions, brakes, and alignment. The program                with the opportunity to acquire entry level skills in automotive repair. Hands-on
provides training for an entry-level position as an automotive mechanic.                    training with specialized equipment is used in testing and repairing today’s
                                                                                            complex automobiles. The second semester will be conducted under the “Com-
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA       munity Classroom Concept”, with the student placed in auto repair shops for
                                                                                            training.
   CERTIFICATE/DIPLOMA PROGRAMS                                                             Also:
California Human Development Corporation                                                    Charles M. Weber Institute , Stockton                         ...(209) 953-4602
2895 Teepee Drive                                                                           Escalon High School, Escalon                                  ...(209) 838-7073
Stockton, CA 95205                                                                          Lodi Career Center, Lodi                                      ...(209) 331-7616
(209) 943-7671                                                                              Tracy High School, Tracy                                      ...(209) 831-5034
                             Automotive Specialist
Average time to complete program:      4-6 months                                                        ADULT SCHOOL COURSES
Approximate tuition cost:              $5,545
Other fees:                            None                                                 Tracy Adult School
Program requirements:                  Regular attendance, satisfactory progress            315 E. 11th St.
Prerequisites:                         Ability to move about and lift 40 lbs.               Tracy, CA 95376
Open entry/ Open exit:                 Yes                                                  (209) 831-5034
What is received upon completion:      Certificate of Completion
Target students:                       Low income, unskilled, limited English speakers                                  Automobile Mechanics
                                                                                            Average time to complete program:     17 weeks
This program includes instruction in automotive related math and theory, shop safety,       Approximate tuition cost:             $ 25.00
carburetor system, emission control systems, tune-ups, brake systems, wheel align-          Other fees:                           Book fees vary
ment and balancing as well as job preparation and human development.                        Program requirements:                 “C” average or better
                                                                                            Prerequisites:                        None
                                                                                            Open entry/ Open exit:                No
                                                                                            What is received upon completion:     Certificate
                                                                                            Target students:                      Adults

          APPRENTICESHIP PROGRAMS                                                           This course instructs student in the basics of auto mechanics and small engine repair.
                                                                                            Students can gain entry-level skills to work as Auto Mechanics or Small Engine
San Joaquin Valley Automotive Trades J.A.C.                                                 Repairers.
121 E. Vine St.
Stockton, CA 95202                                                                          Also:
(209) 466-9592                                                                              Manteca Adult School, Manteca                                 ...(209) 825-3100
                            Automotive - Mechanic                                                                DEGREE PROGRAMS
Average time to complete program:      4 years
Approximate tuition cost:              See Other fees
Other fees:                            $ 7,500.00 materials fee                                                                     N/A
Program requirements:                  Successful completion
Prerequisites:
Open entry/ Open exit:
                                       Agility & coordination
                                       No
                                                                                                                 ASSESSMENT CODES
What is received upon completion:      Certificate                                          California Occupational Guide #24
Target students:                       H.S. diploma or G.E.D.
                                                                                            Specific Vocational Preparation: 7 (2 to 4 years)

Apprentices in this program are trained in repairs and maintenance of automobiles,                       R ML                               G V N S P QK F ME C
trucks, and farm equipment. Automotive Mechanics adjust, repair, and overhaul               GED:         4 3 3                   APTITUDES: 3 3 4 2 3 4 3 3 2 4 4
automotive vehicles. They may be designated according to specialties, such as Brake
Repairers, Transmission Mechanics, or front-end Mechanics. San Joaquin Delta                GOE      Code: 05.05.09
College provides the classroom training for this program and requires that students         SOC      Code: 6111
read at proficiency level II for enrollment in the apprenticeship classes.                  CIP      Code: 47.0604



                                                                                       19                                       San Joaquin County WorkNet 1999/2000
                                                                                                                               DOT Code:             TITLE
AUTOMOTIVE TECHNICIANS-                                                                                                        620.281-014           AUTOMOTIVE TECHNICIAN -EXHAUST EMISSIONS


EXHAUST EMISSIONS
 15 FIRMS RESPONDING                                       Code: 620.281-999                         24+
                            DESCRIPTION                                                                         EMPLOYER REQUIREMENTS
                                                                                                                         EDUCATION & TRAINING
Conducts and evaluates tests on vehicles to check exhaust emissions: Re-
views instructions to determine details of test to be performed. Tests vehicle                       Almost all employers reported that their most recently hired employees in
on emissions analyzer. Records identifying data. Performs timing and idle                            this occupation have a High School Diploma or equivalent. Almost all
speed tests using gauges, evaluates performance and adjusts performance to                           employers reported that, in accordance with State laws, they require employ-
manufacturer’s specifications. Adjusts emissions analyzer settings to vehicle                        ees in this occupation to have a California Smog Check Technician license
specifications and connects instrument sensors to exhaust system. Starts and                         (Basic Area or Advanced Emission). The requirements to become a Smog
operates vehicle according to test program, compares performance with                                Technician are extensive. Licensing requires either the completion of
specifications and records results. Calibrates, cleans and maintains test                            required training and/or qualifying experience. Technicians will have to pass
equipment and recording devices. May diagnose and repair vehicle malfunc-                            an examination every other year to remain licensed. Revised regulations (12/
tions. May install smog-control device on tested vehicle.                                            95) established three classes of licenses: the Intern Technician, Basic Area
                                                                                                     and Advanced Emission Specialist licenses. Please call the Bureau of Automo-
                        WAGES/BENEFITS                                                               tive Repair (BAR) at 1-(800) 952-5210 for more information.
Weighted by Employer Sample                           Range                         Median                      EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                     $ 6.00 - $10.50                       $ 8.50          Most employers reported that they require between 12 -24 months of
Experienced/New to Firm:                       $ 6.50 - $15.00                       $14.00          previous experience prior to employment into this occupation, and many
3+Yrs Experience with Firm:                    $ 9.00 - $25.00                       $17.00          indicated they will sometimes accept training as a substitution for experience.
Weighted by Employees in Sample Range                                               Median
Entry Level/No Experience:                     $ 8.50 - $10.00                       $ 8.50                                VERY IMPORTANT SKILLS
Experienced/New to Firm:                       $10.00 - $15.00                       $14.00          Technical:
3+ Yrs Experience with Firm:                   $15.00 - $19.25                       $18.00          Ability to diagnose failures of the engine management system;
                                                                                                     Ability to operate electronic automotive diagnostic equipment;
                                        BENEFITS                                                     Ability to use service manuals;
                               ratio of firms responding                                             Knowledge of basic auto repair;
Paid Vacation              12/15                                                                     Ability to implement safe work practices;
Medical Insurance          10/15                                                                     Ability to repair emission controls;
Dental Insurance            4/15                                                                     Knowledge of electrical/electronic systems;
Vision Insurance            4/15                                                                     Ability to read schematics;
Paid Sick Leave             3/15                                                                     Auto Service Excellence (ASE) certification;
Retirement Plans            1/15                                                                     Possession of Advanced Emission Specialist License;
Life Insurance              1/15                                                                     Ability to use hand tools; Ability to use power tools;
                                   0%    10%   20%   30%   40%   50%    60%   70%   80%   90% 100%
                                                                                                     Possession of Basic Area Technician License;
                 EMPLOYMENT TRENDS                                                                   Record keeping skills.
                                                                                                     Physical:
            OCCUPATIONAL FORECAST 1995-2002*                                                         Good vision; Good color perception.
Size, 2002:                             150 – Small                                                  Personal:
Growth Rate (per yr.):                  2.2 % – Slower than average                                  Valid driver’s license; Problem solving skills;
Job Growth (95-02):                     20                                                           Willingness to work with close supervision; Ability to work independently;
Separations (95-02):                    20                                                           Ability to demonstrate knowledge of specific products.
                                                                                                     Basic:
               SUPPLY/DEMAND ASSESSMENTS                                                             Ability to read and follow instructions;
Many employers reported that within the past 12 months, employment in this                           Ability to write legibly; Oral communication skills.
occupation grew and most indicated it should continue to grow in the
following three years due to the passage of new California Smog laws. Many                           Also, many employers seek wordprocessing and database computer skills in
employees hired during the past 12 months were hired to fill new positions                           applicants to this position.
created by growth. Almost all employers reported that it is very difficult to
find either qualified experienced or inexperienced applicants.
                                                                                                                 OCCUPATIONAL MOBILITY
                         WHERE THE JOBS ARE†
                                                                       Percent      SIC              Most employers indicated that they do not promote employees into this
General Automotive Repair Shops                                        65%          7538             occupation from lower level positions, and most do not promote from this
Automotive Services, Except Repair & Carwashes                         10%          7549             occupation to a higher level position. Many employers recruit through
Gasoline Service Stations                                               5%          5541             Employee Referral or Newspaper Ads and some other through Unsolicited
Auto & Home Supply Stores                                               5%          5531             Walk In. Most employers use DMV checks to screen employees while many
*The forecast information pertains to Precision Inspectors, Testers, and Graders - OES Code          also use drug testing.
830020 of which this occupation is a part.
†Where the Jobs Are reflects the industries where employers in this sample were found.
San Joaquin County WorkNet 1999/2000                                                        20                                                                  STUDIED IN 1997
          AUTOMOTIVE TECHNICIANS - EXHAUST EMISSIONS
                                                                                                            TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue                                                                      Weber Institute of Applied Science and Technology
Stockton, CA 95207                                                                          302 W Weber Ave
(209) 954-5051                                                                              Stockton, CA 95203
                            Auto Master Technician                                          (209) 953-4602
Average time to complete program: 2 years/59-60 units                                                                 Smog Licensed Mechanic
Approximate tuition cost:         *$708-$720                                                Average time to complete program:    1 semester
Other fees:                       Text fees, parking fees                                   Approximate tuition cost:            N/A
Program requirements:             “C” or better in each course                              Other fees:                          N/A
Prerequisites:                    H.S. diploma/GED or 18 years old                          Program requirements:                N/A
                                  Take assessment/placement test                            Prerequisites:                       Math & Reading skills
Open entry/ Open exit:            No                                                        Open entry/ Open exit:               No
What is received upon completion: Certificate                                               What is received upon completion:    Certificate
Target students:                  High School Graduates/GED recipients/Re-entry students    Target students:                     11th & 12th grade students
The Master Technician program, like the Automotive Mechanic program, provides               This program is designed for high school student who show interest in the automotive
interested students with hands-on skills to work as Auto Mechanics. This program
prepares students for all 8 ASE areas of certification.                                     industry.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

   CERTIFICATE/DIPLOMA PROGRAMS                                                                          ADULT SCHOOL COURSES
Center for Employment Training
6853 65th Street
Sacramento, CA 95828                                                                                                             N/A
(916) 393-7401
                            Automotive Technology
Average time to complete program:      27 weeks, 810 hours
Approximate tuition cost:              $4512
Other fees:                            N/A
Program requirements:                  CA drivers license
Prerequisites:                         N/A
Open entry/ Open exit:                 Yes
What is received upon completion:      Certificate
Target students:                       Adults, ESL students

This course provides an overview of all aspects of the automotive field. Those
interested in becoming an auto mechanic should apply.




          APPRENTICESHIP PROGRAMS                                                                               DEGREE PROGRAMS

                                       N/A                                                                                        N/A


                                                                                                               ASSESSMENT CODES
                                                                                            California Occupational Guide N/A

                                                                                            Specific Vocational Preparation: 7 (2 to 4 years)

                                                                                                        R ML                               G V N S P QK F ME C
                                                                                            GED:        4 2 3                   APTITUDES: 3 4 3 3 3 3 2 2 2 3 4

                                                                                            GOE      Code: 05.05.09
                                                                                            SOC      Code: 6881
                                                                                            CIP      Code: 47.0604



                                                                                       21                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:            TITLE

   BAKERS - MANUFACTURING                                                                                                       526.381-010
                                                                                                                                526.381-014
                                                                                                                                                     BAKER
                                                                                                                                                     BAKER, APPRENTICE


 5 FIRMS RESPONDING                                            OES Code: 898050                           <24
                              DESCRIPTION                                                                       EMPLOYER REQUIREMENTS
Manufacturing Bakers mix and bake ingredients according to recipes to                                                    EDUCATION & TRAINING
produce breads, pastries, and other baked goods. Goods are produced in                                Employers report that most recent hires have completed high school or the
large quantities for sale through establishments such as grocery stores.
Generally high volume production equipment is used.                                                   equivalent.

                                                                                                                  EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                                   Employers sometimes require 12 months or more experience in the occupa-
Weighted by Employees in Sample Range                                            Median               tion or a related occupation such as a mixer, bench person, or other machine
Entry Level/No Experience:                       $4.75 - $12.00                    $7.50              operations, but sometimes substitute training as a baker for experience.
Experienced/New to Firm:                         $5.75 - $12.00                    $8.00
3+Yrs Experience with Firm:                      $8.00 - $15.75                    $9.75                                   VERY IMPORTANT SKILLS
                                                                                                      Technical:
Weighted by Employer Sample                             Range                    Median
                                                                                                      Ability to measure ingredients accurately;
Entry Level/No Experience:                 $5.00 - $11.00                    $8.00
                                                                                                      Knowledge of baking equipment.
Experienced/New to Firm:                   $7.50 - $11.00                    $8.00
3+ Yrs Experience with Firm: $8.00 - $15.00                                  $9.75                    Physical:
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California            Ability to stand for prolonged periods;
minimum wage increased to $5.75 on March 1, 1998.                                                     Ability to lift at least 50 lbs.
Some employees of firms are unionized and earn near or at the top of the
wage rates shown above.                                                                               Personal:
                                                                                                      Ability to follow oral instructions;
                                      BENEFITS                                                        Ability to meet employer grooming standards;
                                ratio of firms responding
                                                                                                      Ability to plan and organize the work of others;
Medical Insurance         4/5                                                                         Ability to work independently;
Paid Vacation             4/5                                                                         Willingness to work with close supervision.
Paid Sick Leave           2/5
Dental Insurance          2/5                                                                         Basic:
Life Insurance            2/5                                                                         Ability to read and follow instruction;
Retirement Plans          2/5                                                                         Shop math skills;
Vision Insurance          2/5                                                                         Oral communication skills;
                                0%   10%   20%    30%    40%   50%   60%   70%   80%    90%   100%    Ability to write legibly.
Most employers surveyed paid benefit costs although employees of some
nonunionized employers must pay full benefit costs. Almost all employers do                           Most employers report that applicants need math skills sufficient to work
not hire part-time.                                                                                   with decimals and fractions and some report that the need for math and/or
                                                                                                      computer skills will increase in the future.
                  EMPLOYMENT TRENDS
                                                                                                      Employers comment that some applicants not hired have been deficient in
           OCCUPATIONAL FORECAST 1995-2002
                                                                                                      attendance, motivation, cooperativeness and the ability to tolerate stress.
Size, 2002:            150 – Small
                       1
Growth Rate (per yr.):  2.0% – Slower than average
Job Growth (95-02):    10                                                                                        OCCUPATIONAL MOBILITY
Separations (95-02):   10
                                                                                                      FROM                                                               TO
              SUPPLY/DEMAND ASSESSMENTS                                                                                                         Supervisor/Superintendent
Most employers report that it is very difficult to find qualified experienced                                                              Foreman
applicants and somewhat difficult to find qualified inexperienced applicants                                                Baker
who meet their hiring standards. Most employers report hiring last year, and                          Helper
expect demand to remain stable over the next several years.
                                                                                                      This is an entry level position in most cases. However, some employers will
                           WHERE THE JOBS ARE                                                         promote into this occupation from related occupations such as helper, and
                                                                     Percent      SIC                 most report they will promote from this occupation into higher ranking
Bread, Cake & Related Products                                        67%        2051                 positions such as foreman or supervisor.
Cereal Breakfast Foods                                                33%        2043
                                                                                                      Almost all employers recruit through employee referrals and many through
                                                                                                      newspaper advertisements, EDD or union hall referrals.
1 - According to this sample, many employers reported that while they expect employment to            Most employers screen applicants through drug testing and many give
remain stable, there will not be any growth in this occupation due to the automation of ovens.        physical examinations.


San Joaquin County WorkNet 1999/2000                                                                 22                                                       STUDIED IN 1996
                               BAKERS - MANUFACTURING
                                                   TRAINING OPPORTUNITIES

     SAN JOAQUIN DELTA                          REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                              CENTER PROGRAMS

            N/A                                                           N/A




CERTIFICATE/DIPLOMA PROGRAMS                     ADULT SCHOOL COURSES

            N/A                                                           N/A




  APPRENTICESHIP PROGRAMS                               DEGREE PROGRAMS


            N/A                                                           N/A


                                                       ASSESSMENT CODES
                                    California Occupational Guide # 330

                                    Specific Vocational Preparation = 7 (2 to 4 years)

                                                R ML                               G V N S P QK F ME C
                                    GED:        3 2 2                   APTITUDES: 3 3 3 4 3 4 3 3 3 5 3

                                    GOE      Code: 06.02.15
                                    SOC      Code: 6872
                                    CIP      Code: 12.0501




                               23                                      San Joaquin County WorkNet 1999/2000
                                                                                                                              DOT Code:             TITLE
BARTENDERS                                                                                                                    312.474-010
                                                                                                                              312.477-010
                                                                                                                                                    BARTENDER
                                                                                                                                                    BAR ATTENDANT
                                                                                                                              312.677-010           TAPROOM ATTENDANT
 15 FIRMS RESPONDING                                           OES Code: 650050                         D <24
                            DESCRIPTION                                                                        EMPLOYER REQUIREMENTS
Bartenders mix and serve alcoholic and nonalcoholic drinks to patrons of bars                                          EDUCATION & TRAINING
following standard recipes.                                                                         Almost all employers indicated that their most recent hires have a High
                                                                                                    School diploma or equivalent. Many have some college, but no degree.
           *WAGES & FRINGE BENEFITS
                                                         Tips & Commission                                   EXPERIENCE & OTHER REQUIREMENTS
 Range                      Median                   Range (hr.)   Median (hr.)                     Most employers reported that they usually, if not always require from 6 to 12
Entry Level/No Experience:                                                                          months of experience as a Bartender. Most employers also indicated that
$ 5.15 - $ 7.00        $ 5.15                     $ 2.00 - $ 7.50           $ 4.00                  they would sometimes accept training as a substitute for experience.
Experienced/ New to Firm:
$ 5.15 - $ 8.00        $ 5.50                     $ 2.00 - $ 8.00           $ 4.00                                          VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                                                                       Technical:
$ 5.15 - $ 8.00        $ 6.00                     $ 2.00 - $10.00           $ 4.00                  Ability to operate a cash register;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California          Knowledge of laws concerning alcohol consumption;
minimum wage increased to $5.75 on March 1, 1998.                                                   Cash handling skills;
Employees in this occupation may gain additional income through tips.                               Knowledge of drink recipes.
Earnings from tips vary considerably from weekdays to weekends and from                             Physical:
one level of experience to another. Employers in this sample reported that                          Ability to stand continuously for prolonged periods;
tips can add an average of $4.00 per hour on the weekdays and up to $6.00                           Ability to lift at least 25 lbs; Manual dexterity.
per hour on the weekends. Many employees in this occupation work part-                              Personal:
time, averaging 25 hours per week. Full-time employees work an average of
                                                                                                    Ability to interact well with others;
40 hours per week.
                                                                                                    Ability to meet employer grooming standards;
                                       BENEFITS                                                     Customer service skills;
                               ratio of firms responding                                            Ability to work under pressure;
Paid Vacation              5/15                                                                     Ability to work independently;
Medical Insurance          4/15                                                                     Good memory skills; Public contact skills;
Dental Insurance           3/15                                                                     Willingness to work weekends and/or holidays;
Life Insurance             2/15                                                                     Ability to handle disruptive patrons.
Retirement Plans           2/15                                                                     Basic:
Vision Insurance           2/15                                                                     Oral communications skills;
Paid Sick Leave            0/15                                                                     Ability to follow oral instructions ;
                                  0%   10%   20%   30%   40%   50%   60%   70%   80%    90% 100%
                                                                                                    Ability to read & follow written instructions;
Most employers indicated that they do not provide benefits to employees in                          Ability to write legibly .
this occupation. Many of those employers that offer benefits reported that
they share the cost of the benefits with their employees.                                           Almost all employers rated the ability to meet employer’s grooming stan-
                                                                                                    dards, cash handling skills, and good customer skills as very important.
                 EMPLOYMENT TRENDS                                                                  Many employer indicated that employees in this occupation must be able to
                                                                                                    multiply, divide, and have some knowledge of decimals and fractions. Also,
            OCCUPATIONAL FORECAST 1995-2002                                                         employees are expected to have the language ability to write simple sen-
Size, 2002:                            470 – Medium                                                 tences.
Growth Rate (per yr.):                 1.7% – Slower than average
Job Growth (95-02):                    50                                                                      OCCUPATIONAL MOBILITY
Separations (95-02):                   100
                                                                                                        FROM                                                         TO
               SUPPLY/DEMAND ASSESSMENTS                                                                                                     Bar/Restaurant Manager
                                                                                                                                       Bartender
Almost all employers indicated that over the last 12 months employment in
this occupation remained stable and should remain stable for the following                                             Cocktail Host/Waiter/Waitress
3 years. Most hiring in this occupation was done to replace turnover.                               Busser, Barback (Dining Room Attendant)
Employers reported that they found it somewhat difficult to find experienced
or inexperienced applicants who met their hiring standards. Some employers                          Many employers indicated that they promote into this occupation from other
predict that the new anti-smoking laws in California may lead to a decline in                       occupations at a lower level, such as barback or waiter/waitress, and some
this occupation.                                                                                    reported that they promote to a higher level positions such as assistant
                      WHERE THE JOBS ARE                                                            manager or bar manager. Most employers recruit through employee refer-
                                                         Percent                  SIC               rals, but many also hire through newspaper ads and unsolicited walk-ins.
Eating Places                                            46%                     5812               Some employers indicated that they verify the references of past employers
Drinking Places                                          32%                     5813               when recruiting for this position.
Civic & Social Associations                               6%                     8641

San Joaquin County WorkNet 1999/2000                                                               24                                                         STUDIED IN 1997
                                                                            BARTENDERS
                                                   TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                         REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                             CENTER PROGRAMS

            N/A                                                          N/A




CERTIFICATE/DIPLOMA PROGRAMS                    ADULT SCHOOL COURSES

            N/A                                                          N/A




  APPRENTICESHIP PROGRAMS                              DEGREE PROGRAMS


            N/A                                                          N/A


                                                      ASSESSMENT CODES
                                    California Occupational Guide N/A

                                    Specific Vocational Preparation = 3 (30 days to 3 months)

                                               R ML                                G V N S P QK F ME C
                                    GED:       3 2 3                    APTITUDES: 3 3 3 4 4 3 3 4 4 5 5

                                    GOE     Code: 09.04.01
                                    SOC     Code: 5212
                                    CIP     Code: 12.0502




                               25                                     San Joaquin County WorkNet 1999/2000
                                                                                                                                                  DOT Code:              TITLE
BILL & ACCOUNT COLLECTORS                                                                                                                         241.357-010            COLLECTION CLERK
                                                                                                                                                  241.367-010            COLLECTOR
16 FIRMS RESPONDING                                             OES Code: 535080
                                                                                                            Q <24                                 241.367-022            REPOSSESSOR

                            DESCRIPTION                                                                                EMPLOYER REQUIREMENTS
Bill and Account Collectors locate and notify customers of delinquent                                                             EDUCATION & TRAINING
accounts by mail, telephone, or personal visit to solicit payment. Their duties                             Almost all employers reported that their most recent hires have a high school
include receiving payments and posting amounts to customer’s account;                                       diploma or equivalent, but many employers reported that their most recent
sending statements to the credit department if the customers fails to re-                                   hires have at least some college. Some employers report that they will never
spond, initiating repossession proceedings or service disconnection, and                                    substitute training for experience, but most will sometimes substitute train-
keeping records of collection and status of accounts. Please do not include                                 ing for experience.
collectors of money from coin boxes.                                                                                   EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                                         Most employers report that they require experience, but some employers
                                                                                                            report that they always require approximately 12 months of experience in
Weighted by Employers in Sample Range                                              Median
                                                                                                            collections or general bookkeeping for applicants in this occupation.
Entry Level/No Experience:                         $ 5.00 - $ 9.25                   $ 7.00
Experienced/New to Firm:                           $ 5.75 - $12.50                   $ 9.00                                      VERY IMPORTANT SKILLS
3+ Yrs Experience with Firm:                       $ 5.75 - $13.25                   $12.00                 Technical:
Weighted by Employees Sample                         Range                         Median                   Ability to use a computer; Ability to follow billing procedures;
                                                                                                            Knowledge of California collection laws; Ability to use a calculator;
Entry Level/No Experience:                     $ 5.00 - $ 8.00               $ 6.50                         Telephone answering skills; Ability to write effectively;
Experienced/New to Firm:                       $ 5.00 - $10.00               $ 7.75                         Ability to interview others for information; Ability to type 45 wpm.
3+ Yrs Experience with Firm:                   $ 5.00 - $12.00               $10.00                         Personal:
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California                  Ability to interact well with others; Ability to work under pressure;
minimum wage increased to $5.75 on March 1, 1998.                                                           Customer service skill; Public contact skills;
A few firms offer commission which when, combined with the base wages,                                      Negotiation skills; Ability to work independently;
places their salary in the high end of the above ranges.                                                    Persistence; Problem solving skills;
                                                                                                            Willingness to work with close supervision; Understanding a variety of cultures.
                                       BENEFITS                                                             Basic:
                               ratio of firms responding                                                    Oral communication skill; Ability to write legibly;
Paid Vacation            13/16                                                                              Ability to read and follow instructions; Business math skills.
Medical Insurance        13/16                                                                              Most employers reported that they seek word processing, spreadsheet and
Dental Insurance          9/16                                                                              database skills in applicants for this occupation. Almost all employers
Paid Sick Leave           8/16                                                                              reported that persons in this occupation should be able to compute interest,
Life Insurance            7/16                                                                              discounts and use basic statistics. Many employers also indicated they should
Retirement Plans          6/16                                                                              be able to prepare business letters and summary reports. Most employers
Vision Insurance          4/16                                                                              seek applicants with word processing skills. Most also reported that knowl-
                                  0%   10%   20%    30%   40%   50%    60%   70%   80%    90%   100%
                                                                                                            edge of Windows and spreadsheet applications was somewhat important.
Almost all employees in this occupation are full-time and average 40 hours per
                                                                                                            Most employers report that most recent hires excel in the areas such as
week. Many employers pay the cost of benefits, but many others share this cost.
                                                                                                            honesty, punctuality, attendance, speaking clearly and grooming. Recent
                 EMPLOYMENT TRENDS                                                                          applicants not hired were found to be deficient in the areas of motivation,
                                                                                                            speaking clearly and industriousness.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:            300 – Medium                                                                                    OCCUPATIONAL MOBILITY
Growth Rate (per yr.): 9.5% – Much faster than average                                                      FROM                                                              TO
Job Growth (95-02):    120                                                                                                                                   Credit Manager/Manager
Separations (95-02):   20                                                                                                                     Assistant Manager
                 SUPPLY/DEMAND ASSESSMENTS                                                                                        Bill & Account Collector
Many employers reported hiring for turnover, but some hired for growth,                                     Billing Clerk/Receptionist
within their firms. Most employers indicated that their firms employment in                                 Most employers reported that they promoted into this occupation from
this occupation remained stable in the last 12 months. Many employers                                       lower level positions such as billing clerk, receptionist or other clerical
indicated that they expected employment in this occupation to grow over the                                 positions. Many employers report promoting from this position to higher
next three years. Most employers reported that they found it somewhat                                       level positions such as sales supervisor, assistant manager or credit manager.
difficult to find fully experienced and qualified applicants for this occupation.                           Most employers indicated recruiting through newspaper ads, but many
Many employers also reported that they found it somewhat difficult to find                                  employers also reported using employee referrals, private employment
inexperienced applicants who meet their hiring standards.                                                   agencies and the Economic Development Department.
                          WHERE THE JOBS ARE                                                                Most employers report that recent hires in this occupation are excellent in
                                                                      Percent       SIC
                                                                                                            such qualities as honesty, punctuality cooperation and speaking clearly, and
Adjustment & Collection Services                                      31%          7322
                                                                                                            report that some recent applicants not hired were deficient in motivation,
Credit Reporting Services                                              6%          7323
Help Supply Services                                                   4%          7363                     industriousness and speaking clearly.
Management Services                                                    4%          8741                     Some employers report screening applicants for this occupation through
Savings Institutions, Except Federal                                   3%          6036                     drug testing and reading, math and aptitude assessment testing.

San Joaquin County WorkNet 1999/2000                                                                   26                                                              STUDIED IN 1996
                                                                              BILL & ACCOUNT COLLECTORS
                                                                                                            TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                     REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                         CENTER PROGRAMS
San Joaquin Delta Community College                                                         Escalon High School ROP
5151 N. Pacific Avenue                                                                      1528 Yosemite Ave
Stockton, CA. 95207                                                                         Escalon, CA 95320
(209) 954-5051                                                                              (209) 838-7073
                             Vocational Accounting                                                                             Accounting
Average time to complete program: 1 year (35-35.5 units)                                    Average time to complete program:      1 year
Approximate tuition cost:         *$420 CA Residents                                        Approximate tuition cost:              N/A
Other fees:                       Text fees, parking fees                                   Other fees:                            Material Fees (Adults)
Program requirements:             “C” or better in each course                              Program requirements:                  “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                          Prerequisites:                         Instructors Permission
                                  Take assessment/placement test                            Open entry/ Open exit:                 No
Open entry/ Open exit:            No                                                        What is received upon completion:      Certificate (Adults)
What is received upon completion: Certificate                                               Target students:                       11th & 12th grade students, adults
Target students:                  High School Graduates/GED recipients/Re-entry students
                                                                                            Students in this course will progress from the basic principles of double entry
This program prepares students for entry into the accounting field. Opportunities for       accounting to the complex principles. Activities include workbook, sole proprietor
entry into the accounting profession are good, and the number of accountants needed         simulation, partnership simulation, corporation simulation, pegboard payroll simula-
will increase through the 1990’s.                                                           tion and extensive computer accounting simulations.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

   CERTIFICATE/DIPLOMA PROGRAMS                                                                           ADULT SCHOOL COURSES
MTI College of Business & Technology                                                        Manteca School for Adults
5221 Madison Avenue                                                                         311 E North Street
Sacramento, CA 95841                                                                        Manteca, Ca 95336
(916) 339-1500                                                                              (209) 825-3100
                                     Accounting                                                                  Automated Accounting - Windows
Average time to complete program: 9 months                                                  Average time to complete program:      10 weeks
Approximate tuition cost:         $7,250.00                                                 Approximate tuition cost:              $ 10.00
Other fees:                       $975.06                                                   Other fees:                            $15.00 lab fee
Program requirements:             Maintain a 2.0 GPA or better                              Program requirements:                  “C” average or better
Prerequisites:                    H.S. Diploma/ GED                                         Prerequisites:                         Accounting I
                                  Pass entrance exam (general business aptitude)            Open entry/ Open exit:                 No
Open entry/ Open exit:            No                                                        What is received upon completion:      Certificate
What is received upon completion: Diploma                                                   Target students:                       Adult Residents of Manteca Unified School District
Target students:                  Adults
                                                                                            This course is designed to teach the concepts, procedures, and language of automated
The Accounting program is designed for students who wish to gain skills to allow them       accounting systems. General ledger, accounts receivable, accounts payable, and
to enter the job market. The objective of the course is to qualify the student in entry-    payroll are included, using Automated Accounting 6.0/Windows.
level bookkeeping/accounting operations, with knowledge of computerized applica-
tions.                                                                                      Also:
                                                                                            Stockton School for Adults, Stockton                          ...(209) 953-4254
Also:
Center for Employment Training, Tracy                         ...(209) 830-9429
Center for Employment Training, Sacramento                    ...(916) 393-7401
Community Business School, Modesto                            ...(209) 529-3648
Office Skills Center, Stockton
Computer Tutor School, Modesto
                                                              ...(209) 472-2160
                                                              ...(209) 545-5200
                                                                                                              ASSESSMENT CODES
CompuVista, Stockton                                          ...(209) 462-9300             California Occupational Guide: #561
Goodwill Industries, Stockton                                 ...(209) 466-2311
Heald Business College, Stockton                              ...(209) 477-1114             Specific Vocational Preparation = 5 (6 to 12 months)
Humphrey’s College, Stockton                                  ...(209) 478-0800
Worldwide Educational. Services, Stockton                     ...(209) 951-1174                        R ML                               G V N S P QK F ME C
                                                                                            GED:       4 3 4                   APTITUDES: 3 3 3 5 5 3 4 4 4 5 5

                                                                                            GOE     Code: 07.04.02
                                                                                            SOC     Code: 4786
                    DEGREE PROGRAMS                                                         CIP     Code: 52.0401


                                       N/A

                                                                                       27                                      San Joaquin County WorkNet 1999/2000
BILLING, COST & RATE CLERKS                                                                                                                          DOT Code:        TITLE
                                                                                                                                                     214.362-042 BILLING CLERK
                                                                                                                                                     214.382-014 BILLING TYPIST
16 FIRMS RESPONDING OES Code: 553440 T <24                                                                                                           214.362-022 INSURANCE CLERK

                           DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Billing, Cost, and Rate Clerks compile data, compute fees and charges, and
prepare invoices for billing purposes. Their duties also include computing                                            EDUCATION & TRAINING
costs and calculating rates for goods, services, and shipment of goods;                          All of the recently hired employees in this sample have completed high
posting data and keeping other relevant records. Their work may involve the                      school or have received a GED. Some employers require their employees to
use of typing, adding, calculating, and bookkeeping machines. Does not                           have training or certification in accounting, bookkeeping or related proce-
include workers whose primary duty is the operation of special office                            dures prior to employment.
machines such as billing, posting, and calculating machines. Does not                                       EXPERIENCE & OTHER REQUIREMENTS
include workers who calculate charges for passenger transportation.                              Employers usually seek applicants for this occupation who have at least
                                                                                                 twelve months of previous experience as a General Office Clerk, Billing Clerk
           WAGES & FRINGE BENEFITS                                                               or Accounting Clerk, or in other clerical positions. Employers will sometimes
*NON-UNION WAGES                                                                                 consider training as a substitute for experience when evaluating applicants
*Weighted by Employers in Sample Range                                          Median           for this occupation.
Entry Level/No Experience:                       $ 6.50 - $ 9.50                 $ 8.00                                 VERY IMPORTANT SKILLS
Experienced/New to Firm:                         $ 7.00 - $14.00                 $ 9.34          Technical:
3+ Yrs Experience with Firm:                     $ 8.00 - $16.00                 $10.71          Organizational & time management skills;
*Weighted by Employees Sample                      Range                        Median           Telephone answering skills;
Entry Level/No Experience:                       $ 7.00 - $ 9.50                 $ 8.00          Data entry skills;
Experienced/New to Firm:                         $ 8.00 - $12.50                 $ 9.34          Ability to use a computer;
3+ Yrs Experience with Firm:                     $ 8.50 - $13.00                 $10.00          Ability to follow billing procedures;
                                                                                                 Alpha & numeric filing skills;
UNION WAGES                                                                                      Ability to operate office machines;
Weighted by Employers in Sample Range                                           Median           Public contact skills;
Entry Level/No Experience:                       $10.00 - $14.00                 $10.55          Problem solving skills;
Experienced/New to Firm:                         $ 9.84 - $14.00                 $11.12          Ability to operate 10-key adding machines by touch;
3+ Yrs Experience with Firm:                     $10.85 - $18.00                 $12.50          Ability to write effectively; Record keeping skills.
*Almost all non-union employees (90%) earn wages found in the section “Non-                      Physical:
Union Wages - Weighted by Employees in Sample”.                                                  Ability to sit continuously for 2 or more hours.
Some employers (30% ) in this sample are unionized. Almost all employees                         Personal:
(80%) in this sample work full time and average 40 hours per week.                               Ability to work independently
                               BENEFITS                                                          Ability to interact well with others; Attention to detail;
                             ratio of firms responding                                           Ability to perform routine, repetitive work;
                                                                                                 Ability to work as part of a team;
Paid Vacation           15/16                                                                    Ability to work under pressure;
Medical Insurance       15/16                                                                    Willingness to work with close supervision.
Dental Insurance        14/16                                                                    Basic:
Life Insurance          14/16                                                                    Oral communication skills;
Retirement Plans        14/16                                                                    Ability to follow oral instructions;
Paid Sick Leave         13/16                                                                    Ability to read & follow instructions;
Vision Insurance        11/16                                                                    Ability to write legibly.
                                0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%

                                                                                                 Many employers (50%) look for applicants in this position to have word
Many employers share the cost of benefits with employees in this occupation,                     processing skills. Over the next three years computer skills, including data
while many others pay the entire cost of benefits. Some employers offer                          entry and the ability to use the internet will be increasingly important in this
benefits to part time employees in this occupation.                                              occupation. Employees in this occupation generally need knowledge of basic
                                                                                                 mathematical operations, including knowledge of decimals and fractions,
                EMPLOYMENT TRENDS                                                                and may also need the ability to compute interest, discounts and basic
            OCCUPATIONAL FORECAST 1995-2002                                                      statistics. They also need at least sufficient writing skills to compose coherent
Size, 2002:                        670 – Large                                                   paragraphs. Employees in this occupation may be required to produce
Growth Rate (per yr.):             2.5% – Average                                                reports or business letters.
Job Growth (95-02):                100
Separations (95-02):               130                                                                       OCCUPATIONAL MOBILITY
                 SUPPLY/DEMAND ASSESSMENTS
Employment in this occupation appears to be growing slowly in San Joaquin                          FROM                                                               TO
County. Most employers report a stable hiring rate in this occupation over the                                                             Billing Supervisor/Office Manager
last year, although a few report growth or decline. Almost all employers                                                         Billing, Cost & Rate Clerk
sampled (95%) predict a stable or growing hiring rate over the next three                        Receptionist/General Office/File Clerk
years. The market for this occupation is somewhat competitive. Employers                         Most employers promote into this occupation from lower level positions like
report that it is somewhat difficult to find fully experienced and a little difficult            General Office Clerk, Receptionist, File Clerk or other entry level clerical
to find inexperienced applicants who are qualified for the position. Almost                      positions. Most employers promote from this occupation to higher level
all (80%) of the employers sampled have hired into this position within the                      positions like Bookkeeper or Senior Account Clerk, or into supervisory
last year. Some employees (35%) were hired to fill positions resulting from                      positions like Billing Supervisor, Sales Supervisor or Controller. Almost all
growth and some (30%) were hired to replace persons who were promoted.
                                                                                                 employers use newspaper ads to recruit for this position. Most also use
                        WHERE THE JOBS ARE                                                       employee referrals and in-house promotions or transfers. Most employers
                                                                   Percent      SIC              use drug tests to screen applicants for this position. Many employers require
Offices & Clinics of Medical Doctors                               22%          8011             their applicants to undergo a physical exam once they are hired. Almost all
General Medical & Surgical Hospital                                10%          8062             employees (95%) in this sample are female.

San Joaquin County WorkNet 1999/2000                                                         28                                                              STUDIED IN 1998
                                                                          BILLING, COST & RATE CLERKS
                                                                                                       TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                    CENTER PROGRAMS
                                                                                      Lodi Career Center
                                                                                      421 S Pleasant Ave
                                                                                      Lodi, CA 95240
                                                                                      (209) 331-7616

                                                                                                           Medical/Dental Office Management
                                                                                      Average time to complete program:       10 months
                                                                                      Approximate tuition cost:               None
                                                                                      Other fees:                             $25.00 registration fee for adults
                                        N/A                                           Program requirements:
                                                                                      Prerequisites:
                                                                                                                              “C” average or better
                                                                                                                              Type 30 wpm
                                                                                      Open entry/ Open exit:                  Yes
                                                                                      What is received upon completion:       Certificate
                                                                                      Target students:                        11th & 12th grade students, adults


                                                                                      This course prepares the student to work in a medical or dental office, out-patient
                                                                                      clinic, emergency, and other health care facilities. Skills learned include filing, phone,
                                                                                      bookkeeping and technical terminology. Students are instructed to use word
                                                                                      processing software and medical/dental software programs on IBM compatible
                                                                                      computers. Advanced students may train in medical or dental facilities.

                                                                                      Also:
                                                                                      Ripon High ROP, Ripon                                           ...(209) 599-4287


  CERTIFICATE/DIPLOMA PROGRAMS                                                                      ADULT SCHOOL COURSES
MTI College of Business & Technology
5221 Madison Avenue
Sacramento, CA 95841
(916) 339-1500

                          Medical Billing Specialist                                                                          N/A
Average time to complete program: 18 weeks
Approximate tuition cost:         $4,500
Other fees:                       $670.12
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma or GED
                                  Pass Entrance Exam                                                       DEGREE PROGRAMS
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  Adults


This fast track program prepares the student for entry-level employment in medical
office settings specializing in administrative front office and medical billing.

Also:
                                                                                                                             N/A
Pacific Technical Institute, Stockton                     ...(209) 952-0657




          APPRENTICESHIP PROGRAMS                                                                         ASSESSMENT CODES
                                                                                      California Occupational Guide: N/A

                                        N/A                                           Specific Vocational Preparation: 4 (3 to 6 mos.)
                                                                                                  R ML                                 G V N S P QK F ME C
                                                                                      GED:        4 3 3                   APTITUDES: 3 3 3 4 4 2 2 3 4 5 4

                                                                                      GOE      Code: 07.02.04
                                                                                      SOC      Code: 4715
                                                                                      CIP      Code: 52.0302



                                                                                 29                                         San Joaquin County WorkNet 1999/2000
                                                                                                                              DOT Code:              TITLE

BOOKKEEPING, ACCOUNTING,                                                                                                      210.382-014
                                                                                                                              210.382-010
                                                                                                                                                     BOOKKEEPER I
                                                                                                                                                     AUDIT CLERK
                                                                                                                              210.382-046            GENERAL LEDGER BOOKKEEPER
AND AUDITING CLERKS                                                                                                           216.362-014
                                                                                                                              216.482-010
                                                                                                                                                     COLLECTIONS CLERK
                                                                                                                                                     ACCOUNTING CLERK

 20 FIRMS RESPONDING                                          OES Code: 553380                      T 24+
                            DESCRIPTION                                                                       EMPLOYER REQUIREMENTS
Bookkeeping, Accounting, and Auditing Clerks, including Bookkeepers,                                                    EDUCATION & TRAINING
compute, classify, and record numerical data to keep sets of financial records                     Employers report that most recent hires in this occupation have completed
complete. They perform any combination of routine calculating, posting, and                        at least some college, and that some have completed an Associate’s or
verifying duties to obtain primary financial data for use in maintaining                           Bachelor’s degree. A few employers require between six and 24 months of
accounting records. They may also check the accuracy of figures, calcula-                          specialized training in bookkeeping, accounting or computer applications.
tions, and postings pertaining to business transactions recorded by other
workers. Please do not include individuals whose primary duty is operating                                  EXPERIENCE AND OTHER REQUIREMENTS
special office machines.                                                                           Employers usually require applicants for this occupation to have between 12
                                                                                                   and 36 months of previous experience as a bookkeeper, account clerk, or in
           *WAGES & FRINGE BENEFITS                                                                other office and clerical positions. Employers will sometimes accept training
Non-Union                Non-Union                            Union               Union
                                                                                                   in place of previous experience.
  Range                   Median                              Range               Median                                 VERY IMPORTANT SKILLS
Entry Level/No Experience:                                                                         Technical:
$5.25 - $ 12.00         $ 8.00                    $10.18 - $12.08           $11.13                 Ability to operate 10-key adding machine by touch;
Experienced/ New to Firm:                                                                          Ability to use a computer, ability to operate office machines;
$8.00 - $15.00          $10.00                    $11.49 - $12.08           $11.77                 Telephone answering skills; Ability to do routine, repetitive work;
                                                                                                   Ability to write effectively; Basic filing skills;
3+ Yrs. Experience with Firm:                                                                      Ability to type at least 45 WPM;
$10.00 -$18.00          $12.00                    $13.31 - $14.66           $13.61                 Knowledge of specialized bookkeeping procedures;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California         Payroll processing skills.
minimum wage increased to $5.75 on March 1, 1998.                                                  Personal:
                                                                                                   Attention to detail;
Although only a few employers are unionized, many employees in this                                Ability to work independently; Ability to work as part of a team;
occupation belong to a union. Most union employment is through govern-                             Organizational & time management skills; Problem solving skills;
ment service.                                                                                      Ability to handle crisis situations;
                              BENEFITS                                                             Public contact skills; Willingness to work with close supervision.
                               ratio of firms responding                                           Basic:
                                                                                                   Ability to read and follow instructions; Ability to write legibly;
Paid Vacation            20/20                                                                     Oral communication skills; English grammar, spelling & punctuation skills.
Medical Ins.             20/20
Sick Leave               17/20                                                                     Employers indicate that computer skills are very important for employees in
Retirement               16/20                                                                     this occupation and will become increasingly important in the future, particu-
Dental Ins.              15/20                                                                     larly basic typing, keyboarding and data entry skills. Almost all employers seek
Life Ins.                15/20                                                                     applicants with word processing skills, and many also seek spreadsheet and
                                                                                                   database skills. Employees in this occupation generally need at least sufficient
Vision Ins.              11/20                                                                     math skills to perform basic operations and work with decimals and fractions,
                                 0%   10%   20%   30%   40%    50%    60%   70%   80%   90% 100%

Many employers pay the full cost of employee benefits, while many others                           and in most cases to compute interest and discounts and to use basic
share the cost of benefits with employees in this occupation.                                      statistics. Employees also need sufficient language skills to compose essays,
                                                                                                   reports and business letters.
                 EMPLOYMENT TRENDS                                                                 Employers report that recent hires excel in the areas of honesty, attendance,
           OCCUPATIONAL FORECAST 1995-2002                                                         motivation, working accurately and meeting deadlines. Recent applicants not
Size, 2002:            3,010 – Very Large                                                          hired were found to be deficient in the areas of working accurately, motiva-
Growth Rate (per yr.): 1.0% – Slower than average                                                  tion and tolerating stress.
Job Growth (95-02):    200
Separations (95-02):   310
                                                                                                               OCCUPATIONAL MOBILITY
                                                                                                     FROM                                                               TO
                SUPPLY/DEMAND ASSESSMENTS                                                                                            Office Manager/Full Charge Bookkeeper
Many employers report little difficulty finding both experienced and inexpe-                                       Bookkeeping, Accounting & Auditing Clerk
rienced applicants who meet their hiring criteria, while others report little or                   Posting Clerk
no difficulty. Most employers report stability in this occupation during the last
year predict stability over the next three years. Some employers reported                          Many employers promote into this occupation from lower level positions like
hiring into this occupation during the last year. Employee turnover gener-                         receptionist, office assistant, and other clerical or customer service positions.
ated the most job opportunities.                                                                   Many employers promote from this occupation to higher level positions,
                                                                                                   including accounts manager, auditor, office manager and other supervisory
                        WHERE THE JOBS ARE                                                         positions.
                                                                     Percent      SIC
Elementary & Secondary Schools                                       5%           8211             Almost all employers use newspaper advertisements to recruit applicants for
Accounting, Auditing & Bookkeeping                                   4%           8721             this occupation, and many also recruit through in-house promotions or
Local Government                                                     4%           9030             transfers and employee referrals.
New & Used Car Dealers                                               3%           5511             Some employers use drug testing, DMV checks, police record checks,
Religious Organizations                                              3%           8661             medical exams, and reading or math aptitude tests to screen applicants for
Eating Places                                                        3%           5812             this occupation.
San Joaquin County WorkNet 1999/2000                                                           30                                                               STUDIED IN 1997
                                                                              BOOKKEEPING, ACCOUNTING,
                                                                                   AND AUDITING CLERKS
                                                                                                           TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                     REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                         CENTER PROGRAMS
San Joaquin Delta Community College                                                         Escalon High School ROP
5151 N. Pacific Avenue                                                                      1528 Yosemite Avenue
Stockton, CA 95207                                                                          Escalon, CA 95320
(209) 954-5051                                                                              (209) 838-7073
                             Vocational Accounting                                                                            Accounting
Average time to complete program: 1 year (35-35.5 units)                                    Average time to complete program:      1 year
Approximate tuition cost:         *$420 CA Residents                                        Approximate tuition cost:              N/A
Other fees:                       Text fees, parking fees                                   Other fees:                            Material Fees (Adults)
Program requirements:             “C” or better in each course                              Program requirements:                  “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                          Prerequisites:                         Instructors Permission
                                  Take assessment/placement test                            Open entry/ Open exit:                 No
Open entry/ Open exit:            No                                                        What is received upon completion:      Certificate (Adults)
What is received upon completion: Certificate                                               Target students:                       11th & 12th grade students, adults
Target students:                  High School Graduates/GED recipients/Re-entry students
                                                                                            Students in this course will progress from the basic principles of double entry
This program prepares students for entry into the accounting field. Opportunities for       accounting to the complex principles. Activities include workbook, sole proprietor
entry into the accounting profession are good, and the number of accountants needed         simulation, partnership simulation, corporation simulation, pegboard payroll simula-
will increase through the 1990’s.                                                           tion and extensive computer accounting simulations.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

   CERTIFICATE/DIPLOMA PROGRAMS                                                                          ADULT SCHOOL COURSES
MTI College of Business & Technology                                                        Manteca School for Adults
5221 Madison Avenue                                                                         311 E North Street
Sacramento, CA 95841                                                                        Manteca, CA 95336
(916) 339-1500                                                                              (209) 825-3100
                                     Accounting                                                                 Automated Accounting - Windows
Average time to complete program: 9 months                                                  Average time to complete program:      10 weeks
Approximate tuition cost:         $7,250.00                                                 Approximate tuition cost:              $ 10.00
Other fees:                       $975.06                                                   Other fees:                            $15.00 lab fee
Program requirements:             Maintain a 2.0 GPA or better                              Program requirements:                  “C” average or better
Prerequisites:                    H.S. Diploma/ GED                                         Prerequisites:                         Accounting I
                                  Pass entrance exam (general business aptitude)            Open entry/ Open exit:                 No
Open entry/ Open exit:            No                                                        What is received upon completion:      Certificate
What is received upon completion: Diploma                                                   Target students:                       Adult Residents of Manteca Unified School District
Target students:                  Adults
                                                                                            This course is designed to teach the concepts, procedures, and language of automated
The Accounting program is designed for students who wish to gain skills to allow them       accounting systems. General ledger, accounts receivable, accounts payable, and
to enter the job market. The objective of the course is to qualify the student in entry-    payroll are included, using Automated Accounting 6.0/Windows.
level bookkeeping/accounting operations, with knowledge of computerized applica-
tions.                                                                                      Also:
                                                                                            Stockton School for Adults, Stockton                          ...(209) 953-4254
Also:
Center for Employment Training, Tracy                         ...(209) 830-9429
Center for Employment Training, Sacramento                    ...(916) 393-7401
Community Business School, Modesto                            ...(209) 529-3648
Office Skills Center, Stockton
Computer Tutor School, Modesto
                                                              ...(209) 472-2160
                                                              ...(209) 545-5200
                                                                                                              ASSESSMENT CODES
CompuVista, Sacramento                                        ...(916) 922-2000             California Occupational Guide #26
CompuVista, Stockton                                          ...(209) 462-9300
Goodwill Industries, Stockton                                 ...(209) 466-2311             Specific Vocational Preparation = 6 (1 to 2 years)
Heald Business College, Stockton                              ...(209) 477-1114                         R ML                                   G V N S P QK F ME C
Humphrey’s College, Stockton                                  ...(209) 478-0800             GED:        4 4 3                  APTITUDES: 3 3 2 4 3 2 3 3 3 5 5
MTI College of Business & Technology, Sacramento              ...(916) 339-1500
Stockton Office Skills, Stockton                              ...(209) 472-2160             GOE     Code: 07.02.02
Worldwide Educational. Services, Stockton                     ...(209) 951-1174             SOC     Code: 4712
                                                                                            CIP     Code: 52.0302
                    DEGREE PROGRAMS

                                       N/A

                                                                                       31                                      San Joaquin County WorkNet 1999/2000
BUS AND TRUCK MECHANICS &                                                                                                   DOT Code:
                                                                                                                            625.281-010
                                                                                                                                                   TITLE
                                                                                                                                                   DIESEL MECHANIC
                                                                                                                            620.281-046            MAINTENANCE MECHANIC
DIESEL ENGINE SPECIALISTS                                                                                                   620.281-050
                                                                                                                            620.281-058
                                                                                                                                                   MECHANIC, INDUSTRIAL TRUCK
                                                                                                                                                   TRACTOR MECHANIC
15 FIRMS RESPONDING OES Code: 853110 T <24                                                                                  625.281-014
                                                                                                                            625.361-010
                                                                                                                                                   DIESEL MECHANIC APPRENTICE
                                                                                                                                                   DIESEL MECHANIC ERECTOR


                            DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Bus & Truck Mechanics and Diesel Engine Specialists repair and maintain the                                          EDUCATION & TRAINING
operating condition of trucks, buses and all types of diesel engines. This                        Employers report that almost all employees in this occupation have com-
occupation also includes those mechanics working primarily with automo-                           pleted high school or the equivalent and that some have completed some
                                                                                                  college or other postsecondary technical training.
bile diesel engines.
                                                                                                             EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                               Employers almost always require employees in this occupation to have 12 to
Non-Union                Non-Union                            Union              Union
                                                                                                  60 months of previous experience as a mechanic, diesel mechanic, appren-
  Range                   Median                              Range              Median           tice mechanic or in a related occupation. However, employers will accept
Entry Level/No Experience:                                                                        training in place of experience in some cases.
$ 5.50 - $ 8.50         $ 7.50                    $10.62 - $19.23           $14.80
Experienced/ New to Firm:                                                                                               VERY IMPORTANT SKILLS
$ 8.00 - $12.50         $10.00                    $12.42 - $28.85           $14.74                Technical:
3+ Yrs. Experience with Firm:                                                                     Ability to use hand tools; Ability to implement safe work practices;
$11.00 - $18.00         $15.00                    $16.56 - $31.25           $17.91                Ability to use service manuals; Ability to operate power tools;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California        Knowledge of hydraulics; Possession of a valid Class A driver’s license;
minimum wage increased to $5.75 on March 1, 1998.
                                                                                                  Ability to operate electronic auto diagnostic equipment; Welding skills.
Many employers and employees in this occupation are part of a union. Almost                       Physical:
all employees in this occupation work full-time and average 40 hours per                          Ability to stand continuously for 2 or more hours;
week.                                                                                             Good vision; Ability to lift at least 75 lbs.
                              BENEFITS                                                            Personal:
                               ratio of firms responding
                                                                                                  Ability to work as part of a team;
                                                                                                  Ability to work independently; Ability to work under pressure;
Paid Vacation            13/15
                                                                                                  Possession of a good DMV record; Ability to provide own hand tools;
Medical Insurance        13/15                                                                    Willingness to work with close supervision; Public contact skills.
Dental Insurance         12/15                                                                    Basic:
Retirement Plan          10/15                                                                    Ability to follow oral instructions;
Life Insurance            8/15                                                                    Ability to write legibly; Oral communications skills.
Paid Sick Leave           7/15
                                                                                                  Most employers do not require specific computer skills of employees in this
Vision Insurance          6/15
                                 0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%   occupation, although some require basic computer knowledge or knowl-
                                                                                                  edge of specific applications for engine diagnostics or data input.
 Many employers pay the cost of employee benefits, while many others share
the cost of benefits with employees in this occupation.                                           Almost all employers report that employees in this occupation should have
                                                                                                  sufficient math skills to add, subtract, multiply and divide two-digit numbers.
                                                                                                  Most require sufficient language skills to write in complete sentences.
                 EMPLOYMENT TRENDS
                                                                                                  Employers report that recent new hires excel in the areas of honesty,
           OCCUPATIONAL FORECAST 1995-2002                                                        cooperation, speaking clearly, punctuality, attendance and grooming. Recent
Size, 2002:           660 – Large                                                                 applicants not hired were found to be deficient in the areas of motivation,
Growth Rate (per yr): 2.6% – Average                                                              sufficient experience or training, punctuality and working accurately.
Job Growth (95-02):   100
Separations (95-02):  80
                                                                                                             OCCUPATIONAL MOBILITY
                SUPPLY/DEMAND ASSESSMENTS                                                           FROM                                                             TO
Most employers report hiring into this occupation during the last year.                                                             Lead Mechanic/Service Manager
Employee turnover generated the most job opportunities, although many                                         Bus and Truck Mechanic & Diesel Repair Specialist
jobs were created by company growth. Employers report that it is somewhat                         Apprentice/Shop Helper
to very difficult to find experienced or inexperienced applicants who meet
their hiring standards. Most employers report stability or growth in this                         Many employers promote into this occupation from lower level positions like
occupation during the last year and predict growth over the next three years.                     apprentice mechanic, shop helper and equipment service worker. Most
                                                                                                  employers promote employees from this occupation into higher level
                          WHERE THE JOBS ARE                                                      positions like shop foreman, supervisory mechanic and other specialist or
                                                                    Percent      SIC              managerial positions. Most employers use newspaper advertising to recruit
Repair Services, NEC                                                18%          7699             applicants for this occupation, and many recruit through in-house promotion
Local Trucking without Storage                                      16%          4212             or transfer and employee referrals. Almost all employers use drug tests to
Trucking, except Local                                              11%          4213             screen applicants for this occupation, and most use DMV checks and medical
Automobiles & Other Motor Vehicle                                   10%          5012             exams as well.
San Joaquin County WorkNet 1999/2000                                                          32                                                             STUDIED IN 1997
                                                                           BUS AND TRUCK MECHANICS &
                                                                              DIESEL ENGINE SPECIALISTS
                                                                                                           TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                                       Diesel
Average time to complete program: 3 semesters/40 units
Approximate tuition cost:         *$480 CA Residents                                                                             N/A
Other fees:                       Text fees, parking fees
Program requirements:             “C” or better in each course
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High School Graduates/GED recipients/Re-entry students

This program is designed to prepare the student for entry into the diesel repair
industry. Skills covered include repair and maintenance of diesel vehicles. Students
who successfully complete the program should be prepared to work as bus or truck                       ADULT SCHOOL PROGRAMS
mechanics or as mobile heavy equipment mechanics. Bus and truck mechanics repair
and maintain the operating condition of diesel engines.


*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

   CERTIFICATE/DIPLOMA PROGRAMS
                                                                                                                                 N/A
                                       N/A



          APPRENTICESHIP PROGRAMS                                                                               DEGREE PROGRAMS
San Joaquin Valley Automotive Trades J.A.C.
121 E. Vine Street
Stockton, CA 95202
(209) 466-9592
                        Automotive - Truck Mechanic
Average time to complete program:
Approximate tuition cost:
                                       4 years
                                       See Other fees
                                                                                                                                  N/A
Other fees:                            $7,500.00 materials fee
Program requirements:                  Successful completion
Prerequisites:                         Agility & coordination
Open entry/ Open exit:                 No
What is received upon completion:      Certificate
Target students:                       H.S. diploma or G.E.D.

Apprentices in this program receive “on-the-job” training as well as instruction to
                                                                                                               ASSESSMENT CODES
work as a Bus or Truck Mechanic, including the repair and maintenance of heavy              California Occupational Guide #251
trucks, buses, and all types of diesel engines and their operating condition. San
Joaquin Delta College provides the classroom training for this program and requires         Specific Vocational Preparation = 7 (2 to 4 years)
that students read at proficiency level II for enrollment in the apprenticeship class.
                                                                                                        R ML                               G V N S P QK F ME C
                                                                                            GED:        4 3 3                   APTITUDES: 3 3 3 3 3 4 3 3 2 4 4

                                                                                            GOE      Code: 05.05.09
                                                                                            SOC      Code: 6112
                                                                                            CIP      Code: 47.0302



                                                                                       33                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                 DOT Code:            TITLE
BUTCHERS & MEAT CUTTERS                                                                                                          316.681-010
                                                                                                                                 316.684-018
                                                                                                                                                      BUTCHER, MEAT
                                                                                                                                                      MEAT CUTTER
                                                                                                                                 316.684-022          MEAT CUTTER APPRENTICE

 13 FIRMS RESPONDING                                            OES Code: 650230                           Q <24

                            DESCRIPTION                                                                          EMPLOYER REQUIREMENTS
Butchers and Meat Cutters cut, trim, and prepare carcasses and consumer-                                                  EDUCATION & TRAINING
sized portions of meat for sale or for use in food service establishments.                             Most employers will sometimes substitute training for experience. Almost all
Please do not include butchers working in slaughtering.                                                employers report that their most recent hires have a high school diploma or
                                                                                                       its equivalent.
           *WAGES & FRINGE BENEFITS                                                                             EXPERIENCE & OTHER REQUIREMENTS
Non-Union                Non-Union                   Union                         Union               Most employers require approximately 12 months of experience as a butcher
 Range                   Median                      Range                         Median              or meatcutter.
Entry Level/No Experience:
$ 4.75 - $ 7.50        $ 5.25              $ 8.59 - $ 9.00                  $ 8.80                                             VERY IMPORTANT SKILLS
Experienced/ New to Firm:                                                                              Physical:
$ 5.00 - $ 13.75      $ 7.50               $10.11 - $17.00                  $13.44                     Ability to stand continuously for 2 or more hours;
3+ Yrs. Experience with Firm:                                                                          Manual dexterity;
$ 5.75 - $ 15.75      $ 10.00              $15.87 - $17.00                  $15.96                     Good hand-eye coordination;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California             Ability to lift at least 60 lbs repeatedly;
minimum wage increased to $5.75 on March 1, 1998.                                                      Ability to withstand very cold temperatures.
Some employers and many employees in this occupation are unionized.
                                                                                                       Technical:
                                       BENEFITS                                                        Knowledge of meat carving.
                               ratio of firms responding
                                                                                                       Personal:
Medical Insurance        10/13                                                                         Ability to follow oral instructions;
Paid Vacation             8/13                                                                         Attention to detail;
Paid Sick Leave           8/13                                                                         Willingness to work as part of a team;
Dental Insurance          7/13                                                                         Ability to work independently;
Retirement Plans          7/13                                                                         Willingness to work with close supervision;
Vision Insurance          7/13                                                                         Public contact skills;
Life Insurance            6/13                                                                         Willingness to work nights, weekends and holidays.
                                  0%    10%   20%   30%   40%   50%    60%   70%   80%   90%   100%
                                                                                                       Basic:
Most employers pay the cost of benefits. Most firms hire part-time employees                           Ability to read and follow instructions;
and most of them receive the above benefits.                                                           Oral communication skills;
                                                                                                       Basic math skills;
                 EMPLOYMENT TRENDS                                                                     Ability to write legibly.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:           320 – Medium                                                                     Most employers report that employees in this occupation need to be able to
Growth Rate (per yr): 2.0% – Slower than average                                                       read simple sentences as well as multiply and divide and understand decimals
Job Growth (95-02):   40                                                                               and fractions.
Separations (95-02):  50
                                                                                                                  OCCUPATIONAL MOBILITY
              SUPPLY/DEMAND ASSESSMENTS
                                                                                                       FROM                                                            TO
Most employers reported that this occupation remained stable over the last
                                                                                                                                                          Department Manager
12 months, but some employers reported decline over the same period. Most
                                                                                                                                           Supervising Butcher
employers reported that they expect employment in this occupation to
                                                                                                                               Butcher, Meat Cutter
remain stable over the next three years. Some employers, however, report
                                                                                                               Meat Clerk (Apprentice Butcher)
decline in this occupation over the next three years. Most employers
                                                                                                       Packer
indicated that it is a little difficult to find experienced or inexperienced
                                                                                                       Most employers promote into this occupation from positions such as grocery
applicants who meet their hiring standards.
                                                                                                       clerk or meat clerk. Almost all employers reported promoting from this
                                                                                                       position to higher level positions such as supervisor or department manager.
                          WHERE THE JOBS ARE
                                                                      Percent      SIC                 Most employers recruit through employee referrals, although many use in-
Grocery Stores                                                        76%          5411                house promotions and transfers and union hall referrals. Many employers
Meat & Fish Markets                                                   12%          5421                report using drug testing to screen applicants prior to hiring.


San Joaquin County WorkNet 1999/2000                                                                  34                                                        STUDIED IN 1996
                                                                                    BUTCHERS & MEAT CUTTERS
                                                                                                          TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
                                                                                           Tracy Joint Union High School
                                                                                           315 E. 11th Street
                                                                                           Tracy, CA 95376
                                       N/A                                                 (209) 831-5100

                                                                                                                           Meat Processing
                                                                                           Average time to complete program:    2 semesters
                                                                                           Approximate tuition cost:            No registration fee
                                                                                           Other fees:                          None
                                                                                           Program requirements:                “C” average or better
                                                                                           Prerequisites:                       Background in agriculture is helpful
                                                                                           Open entry/ Open exit:               No
                                                                                           What is received upon completion:    Certificate
                                                                                           Target students:                     11th & 12th grade students, adults

                                                                                           In this course meat processing techniques are taught including slaughtering, meat
                                                                                           cutting, wrapping, meat curing, sausage making, and the use of meat processing tools
                                                                                           through “hands-on” training.




   CERTIFICATE/DIPLOMA PROGRAMS                                                                         ADULT SCHOOL COURSES

                                       N/A                                                                                      N/A

         APPRENTICESHIP PROGRAMS                                                                               DEGREE PROGRAMS
United Food and Commercial Workers
2200 Professional Drive
Roseville, CA 95661
(916) 786-0588
                                                                                                                                 N/A
                                    Meatcutter
Average time to complete program: 30 months
Approximate tuition cost:         No registration fee
Other fees:                       $250.00 materials fee
Program requirements:             “C” average, 2 semesters of related instruction,
                                  30 months of work experience
Prerequisites:                    Agility & coordination, 18 years old
Open entry/ Open exit:            No
What is received upon completion: State trade certificate
Target students:                  H.S. graduates

This program trains in the preparation of meat for sale. Specifically, students receive
classroom training in customer service skills, use of scales, and basic math. Students
also receive “on-the-job” training. Students who complete the program qualify to
work as a meatcutter in retail markets or butcher shops.

                                                                                                              ASSESSMENT CODES
                                                                                           California Occupational Guide #218

                                                                                           Specific Vocational Preparation: 6 ( 12 to 24 months)

                                                                                                       R ML                              G V N S P QK F ME C
                                                                                           GED:        3 2 2                  APTITUDES: 3 4 4 3 3 4 3 3 2 5 4

                                                                                           GOE      Code: 05.10.08
                                                                                           SOC      Code: 6871
                                                                                           CIP      Code: 12.0506



                                                                                      35                                      San Joaquin County WorkNet 1999/2000
                                                                                                                               DOT Code:             TITLE
CABINETMAKERS &                                                                                                                660.280-010
                                                                                                                               660.280-014
                                                                                                                                                     CABINETMAKER
                                                                                                                                                     CABINETMAKER APPRENTICE
BENCH CARPENTERS
10 FIRMS RESPONDING                                        OES Code: 893110                              <24
                            DESCRIPTION                                                                         EMPLOYER REQUIREMENTS
Cabinetmakers and Bench Carpenters cut, shape, and assemble wooden                                                      EDUCATION & TRAINING
articles, such as store fixtures, office equipment, cabinets, and high grade                         Almost all employers indicated that their most recently hired employees have
furniture. They set up and operate a variety of machines, such as power saws,                        a High School diploma or an equivalent.
jointers, mortisers, tenoners, molders, and shapers to cut and shape parts
from wood stock.                                                                                                EXPERIENCE & OTHER REQUIREMENTS
                                                                                                     Most employers reported that they usually require prospective employees to
           *WAGES & FRINGE BENEFITS                                                                  have 6 to 48 months of experience in the field of cabinetmaking or carpentry.
                                                                                                     Almost all employers indicated that they sometimes accept training as a
Non-Union                Non-Union                             Union               Union             substitute for experience.
  Range                   Median                               Range               Median
Entry Level/No Experience:                                                                                                    VERY IMPORTANT SKILLS
$5.50 - $ 9.00          $ 6.00                    $ 9.50 - $10.00           $ 9.75                   Technical:
Experienced/ New to Firm:                                                                            Ability to use hand tools;
$7.00 - $12.00          $ 9.00                    $ 9.50 - $18.40           $13.95                   Ability to operate wood saws;
3+ Yrs. Experience with Firm:                                                                        Ability to read working drawings;
$10.00 -$15.00          $12.00                    $13.32 - $18.40           $15.86                   Ability to set up woodworking machines;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California           Finish carpentry skills;
minimum wage increased to $5.75 on March 1, 1998.                                                    Ability to work with Formica.
                                                                                                     Physical:
                                       BENEFITS                                                      Ability to lift at least 50 lbs. repeatedly;
                               ratio of firms responding                                             Full use of hands, arms and fingers;
Paid Vacation              7/10                                                                      Good vision.
Medical Insurance          6/10                                                                      Personal:
Dental Insurance           4/10                                                                      Ability to get along with others;
                                                                                                     Ability to work independently;
Life Insurance             3/10
                                                                                                     Ability to tolerate dust & fumes;
Retirement Plans           2/10                                                                      Ability to tolerate noise;
Paid Sick Leave            2/10                                                                      Willingness to work with close supervision.
Vision Insurance           2/10                                                                      Basic:
                                  0%   10%   20%   30%   40%    50%    60%   70%   80%   90% 100%
                                                                                                     Ability to follow oral instructions;
Almost all employers indicated that they offer benefits to full-time employees                       Ability to follow safe work practices;
who average 40 hours per week. Part-time employees in this survey average                            Ability to read and follow instructions;
20 hours per week and do not receive any type of benefits.                                           Ability to write legibly.

                 EMPLOYMENT TRENDS                                                                   Most employers indicated that employees in this occupation should have the
                                                                                                     language ability to write complex sentences and compose paragraphs, and
            OCCUPATIONAL FORECAST 1995-2002                                                          almost all reported that they should be able to multiply, divide, and know how
Size, 2002:                            140 – Small                                                   to use decimals and fractions.
Growth Rate (per yr.):                 2.4% – Average
Job Growth (95-02):                    20
Separations (95-02):                   20                                                                       OCCUPATIONAL MOBILITY
                                                                                                         FROM                                                          TO
                 SUPPLY/DEMAND ASSESSMENTS
                                                                                                                                                   Foreman/Supervisor
Most employers indicated that over the last 12 months, employment in this                                                        Journeyman Cabinetmaker
occupation grew, and while many predicted continued growth over the next                                      Apprentice Cabinetmaker
three years, many others indicated decline. Many employers find it very
difficult to find fully experienced and qualified applicants and somewhat                            Clean-up/Helper
difficult to find inexperienced applicants who meet their hiring standards.                          Many employers reported that they promote into this occupation from other
                                                                                                     occupations at a lower level, such as Apprentice Cabinetmaker or Utility
                          WHERE THE JOBS ARE                                                         person. Most employers also indicated that they promote to higher level
                                                                      Percent      SIC               positions, such as Office Sales, Installers, Layout, Drafting, or Supervisory
Wood Partitions & Fixtures                                            21%          2541              positions.
Furniture Stores                                                      18%          5712              Most employers also indicated that they check DMV records of prospective
Wood Kitchen Cabinets                                                 17%          2434              hires.
Millwork                                                               9%          2431
Wood Household Furniture                                               7%          2511              Almost all employers recruit through employee referral.


San Joaquin County WorkNet 1999/2000                                                                36                                                         STUDIED IN 1997
                                                                                                                CABINETMAKERS &
                                                                                                               BENCH CARPENTERS
                                                                                                            TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                     REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                         CENTER PROGRAMS
San Joaquin Delta College                                                                   Lindbergh Educational Center/Manteca
5151 N. Pacific Avenue                                                                      311 E. North St.
Stockton, CA 95207                                                                          Manteca, CA 95336
(209) 954-5051                                                                              (209) 825-3100
                            Mill Cabinet Technology                                                                          Mill Cabinetry
Average time to complete program: 2 Years/40 units                                          Average time to complete program:      2 semesters
Approximate tuition cost:         *$420 CA Residents                                        Approximate tuition cost:              No registration fee
Other fees:                       Text fees, parking fees                                   Other fees:                            None
Program requirements:             “C” or better in each course                              Program requirements:                  “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                          Prerequisites:                         None
                                  Take assessment/placement test                            Open entry/ Open exit:                 Yes
Open entry/ Open exit:            No                                                        What is received upon completion:      Certificate
What is received upon completion: Certificate                                               Target students:                       11th & 12th grade students, adults
Target students:                  High School Graduates/GED recipients/Re-entry students
                                                                                            The Mill Cabinet course teaches students the construction and finishing of cabinets
This program provides training in the skills necessary to enter the mill cabinet field      and furniture. Teaching also includes milling process.
trade. Program focuses on familiarizing the students with basic components of
cabinet construction.                                                                       Also:
                                                                                            Charles M. Weber Institute, Stockton                           ...(209) 953-4602
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

          APPRENTICESHIP PROGRAMS                                                                        ADULT SCHOOL COURSES
San Joaquin Area Mill Cabinet Trade Advisory Committee                                      Manteca Adult School
5151 Pacific Avenue                                                                         311 E. North St.
Stockton, CA 95207                                                                          Manteca, CA 95336
(209) 954-5230                                                                              (209) 825-3100
                            Mill and Cabinet Maker                                                                 Cabinetmaker/Advanced
Average time to complete program:      48 months                                            Average time to complete program:      3 months
Approximate tuition cost:              No Fee                                               Approximate tuition cost:              $ 10.00
Other fees:                            $ 750.00 materials fee                               Other fees:                            $ 15.00 lab fee
Program requirements:                  Successful completion                                Program requirements:                  “C” average or better
Prerequisites:                         Agility and coordination, 18 years or older          Prerequisites:                         None
Open entry/ Open exit:                 No                                                   Open entry/ Open exit:                 No
What is received upon completion:      State Division of Apprenticeship Standards           What is received upon completion:      Certificate
                                       Journey-Level Certificate                            Target students:                       Adult residents of Manteca U.S.D.
Target students:                       H.S. graduates
                                                                                            This course is designed to provide students with beginning to advanced skill sin the
The Mill Cabinet apprenticeship program instructs students in layout, fabrication,          field of cabinet making and millwork. Typical student projects include: garage
cutting, shaping, assembling, and installing wood, lumber, and plastic products.            cabinets, kitchen cabinets, furniture, and custom designed projects.
Students who successfully complete the program can work as a Mill and Cabinet
Maker in planing mills, mill work, and cabinet shops. This class is available through
San Joaquin Delta College.

   CERTIFICATE/DIPLOMA PROGRAMS                                                                                 DEGREE PROGRAMS

                                       N/A                                                                                         N/A
                                                                                                               ASSESSMENT CODES
                                                                                            California Occupational Guide #23

                                                                                            Specific Vocational Preparation: 6 ( 1 to 2 years)

                                                                                                        R ML                               G V N S P QK F ME C
                                                                                            GED:        4 4 3                   APTITUDES: 3 3 3 3 3 3 3 3 3 4 4

                                                                                            GOE      Code: 05.05.08
                                                                                            SOC      Code: 6832
                                                                                            CIP      Code: 48.0703


                                                                                       37                                       San Joaquin County WorkNet 1999/2000
CALL CENTER WORKERS
 19 FIRMS RESPONDING                                        OES Code: 531230999                                  T <24
                                 DESCRIPTION                                                                            EMPLOYER REQUIREMENTS
Call Center Workers place or receive telephone calls on behalf of an organi-
zation in order to facilitate sales, provide customer service, answer customer’s                                                 EDUCATION & TRAINING
questions, conduct research, or route calls to other divisions in the organiza-                              Almost all employers require new hires in this occupation to have completed
tion. They may promote and/or take orders for products or services. They                                     high school or the equivalent.
may answer customer inquiries regarding accounts or membership in the
organization. They may also receive customer complaints and resolve                                                   EXPERIENCE & OTHER REQUIREMENTS
problems with service, billing or credit. They use computers and other                                       Many employers require applicants for this occupation to have an average of
automated equipment to document calls, retrieve information for customers                                    15 months of experience in customer service related fields. Almost all
or process orders for products and services. Does not include employees                                      employers who require experience do not accept training as a substitute for
who work primarily as Switchboard Operators or as Dispatchers.                                               experience. Few employers who prefer experienced applicants will accept 5
                                                                                                             months of training as a substitute for experience .
              WAGES & FRINGE BENEFITS
Weighted by Employers in Sample Range                                                    Median                                     VERY IMPORTANT SKILLS
Entry Level/No Experience:                          $ 5.75 - $10.24                        $ 7.75            Technical:
Experienced/New to Firm:                            $ 5.85 - $13.27                        $ 8.66            Ability to speak clearly; Ability to communicate with difficult people;
3+Yrs Experience with Firm:                         $ 5.75 - $19.04                        $ 9.50            Customer service skills; Ability to locate information quickly;
                                                                                                             Ability to analyze situations accurately and make decisions quickly;
Weighted by Employees in Sample Range                                                    Median              Telephone answering skills; Ability to use a computerized information system;
Entry Level/No Experience:                          $ 5.75 - $10.24                       $ 7.75             Ability to manage multiple priorities; Ability to resolve customer complaints;
Experienced/New to Firm:                            $ 6.25 - $12.00                       $ 8.83             Ability to explain technical material over the phone;
3+ Yrs Experience with Firm:                        $ 6.25 - $14.00                       $ 9.50             Ability to type at least 35 wpm; Knowledge of specific products or services.
                                                                                                             Physical:
Employers who pay at the high end of the scale tend to require more work                                     Ability to sit continuously for 2 or more hours;
experience, higher level computer skills, and specialization (i.e specific                                   Ability to concentrate for long periods of time.
industry knowledge) than the average employer of this occupation. Most                                       Personal:
employees (65%) work full time and average 40 hours per week. Almost all                                     Oral communication skills; Ability to work under pressure;
employees (90%) in this occupation are female. Some employers require                                        Ability to follow oral & written instructions; Ability to work as part of a team;
employees in this occupation to work swing and graveyard shifts. Some firms                                  Ability to interact well with others; Ability to exercise patience;
pay bonuses or commission.                                                                                   Ability to work independently; Willingness to work with close supervision.
                               BENEFITS
                  ratio of firms responding (with Full-Time Employees)                                       Many employers reported that they seek word processing skills in applicants
Medical Insurance               14/14                                                                        for this occupation. A few employers require applicants to possess database
Retirement Plans                13/14                                                                        and spreadsheet skills. Many employers require persons in this occupation to
Paid Sick Leave                 13/14                                                                        learn data entry software specific to the firm. Some employers reported that
Dental Insurance                13/14                                                                        persons in this occupation should be able to add or subtract 2 digit numbers.
Paid Vacation                   13/14                                                                        However, many employers expect employees to be able to multiply and
Life Insurance                  12/14                                                                        divide and have knowledge of fractions and decimals. Many employers
Vision Insurance                10/14                                                                        reported that persons in this occupation should be able to write simple
                                        0%    10%   20%   30%   40%    50%   60%   70%   80%   90%   100%    sentences.
Most employers pay the full cost of benefits, while some share the cost of
benefits with employees.
                                                                                                                         OCCUPATIONAL MOBILITY
                    EMPLOYMENT TRENDS                                                                            FROM                                                             TO
          OCCUPATIONAL FORECAST 1995-2002*                                                                                                   Customer Service Supervisor/Manager
                                                                                                                                   Call Center Workers
Size, 2002:            580 - Large                                                                           Clerical/Data Entry Clerks
Growth Rate (per yr.): 4.7% - Much faster than average
Job Growth (95-02):    120                                                                                   Some employers reported that they promote into this occupation from lower
Separations (95-02):   30                                                                                    level positions such as clerical, data entry. Almost all employers promote
*The occupational forecast information is based on OES Code 531230 - Adjustment Clerks.                      from this occupation to higher-level positions such as customer service
                                                                                                             supervisor or team leader.
             SUPPLY/DEMAND ASSESSMENTS
Employers report some difficulty finding experienced and inexperienced                                       Most employers recruited applicants to fill vacant positions via newspaper ads
applicants who meet their hiring criteria. Most employers indicated that                                     and employee referrals. Many employers recruited applicants through in-
employment in this occupation grew during the last year and many expected                                    house promotions and walk-ins.
continued growth over the next 2 years.
                                                                                                             Many employers reported that recent new hires in this occupation are
                              WHERE THE JOBS ARE*                                                            excellent in such qualities as cooperation, tolerating stress, and speaking
                                                                          Percent        SIC                 clearly. Some employers reported that applicants that were not hired were
Hospital and Medical Service Plans                                        10%            6324                deficient in personal grooming, motivation and attendance.
Insurance Agents, Brokers and Service                                     10%            6411
General Medical & Surgical Hospitals                                      10%            8062                Some employers screen applicants for this occupation through drug testing,
Management Consulting Services                                            10%            8742                police background checks and reading, math and aptitude assessments.
*This survey found that employers in this occupation are found in a variety of industries. The industries
listed above reflect the industries in which more than one (1) employer was found in this sample.

San Joaquin County WorkNet 1999/2000                                                                        38                                                            STUDIED IN 1999
                                           CALL CENTER WORKERS

                                                   TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                         REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                             CENTER PROGRAMS




            N/A                                                            N/A




  APPRENTICESHIP PROGRAMS                        ADULT SCHOOL COURSES




            N/A                                                            N/A




CERTIFICATE/DIPLOMA PROGRAMS                          DEGREE PROGRAMS

                                                                           N/A
            N/A                                       ASSESSMENT CODES
                                    California Occupational Guide N/A

                                    Specific Vocational Preparation: N/A

                                               R ML                                  G V N S P QK F ME C
                                    GED:        N/A                     APTITUDES:            N/A

                                    GOE     Code: N/A
                                    SOC     Code: N/A
                                    CIP     Code: N/A


                               39                                     San Joaquin County WorkNet 1999/2000
                                                                                                                                 DOT Code:             TITLE
CARPENTERS                                                                                                                       860.381-022
                                                                                                                                 860.381-026
                                                                                                                                                       CARPENTER
                                                                                                                                                       CARPENTER APPRENTICE
                                                                                                                                 860.381-046           FORM BUILDER
    15 FIRMS RESPONDING                                   OES Code: 871020                      T <24
                         DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Carpenters perform the carpentry duties necessary to make or repair wooden
structures, structural members, and fixtures and equipment using carpentry                                         EDUCATION & TRAINING
tools and woodworking machines. Does not include Cabinetmakers and                             Almost all of the recently hired employees in this sample have completed
Bench Carpenters.                                                                              high school or have received a GED, and a few have completed some college.
                                                                                               Some employers require completion of or enrollment in an apprenticeship
          WAGES & FRINGE BENEFITS                                                              program prior to employment as a Carpenter.
1
    NON-UNION WAGES
                                                                                                           EXPERIENCE & OTHER REQUIREMENTS
Weighted by Employers in Sample Range                                         Median
Entry Level/No Experience:                  $ 6.00 - $12.00                   $ 7.00           Employers usually require previous experience for applicants to this occupa-
Experienced/New to Firm:                    $10.00 - $16.00                   $15.00           tion. Most prefer at least 12-24 months of experience as a Carpenter,
3+ Yrs Experience with Firm:                $12.00 - $28.00                   $18.00           Apprentice Carpenter or Helper. Employers will sometimes consider training
1
    Weighted by Employees Sample                 Range                        Median
                                                                                               as at least a partial substitute for experience when evaluating applicants for
Entry Level/No Experience:                  $ 6.00 - $ 8.00                    $ 8.00          this occupation. Employers generally require little or no previous experience
Experienced/New to Firm:                    $10.00 - $16.00                    $16.00          of employees hired as Apprentice Carpenters, although they may require
3+ Yrs Experience with Firm:                $12.00 - $22.00                    $22.00          concurrent enrollment in an Apprenticeship Program.
UNION WAGES                                                                                                            VERY IMPORTANT SKILLS
Weighted by Employers in Sample Range                                         Median           Technical:
2                                                     2                             2
 Entry Level/No Experience:                                                                    Ability to use hand tools accurately;
Experienced/New to Firm:                    $ 8.61 - $22.02                    $15.64          Ability to use power tools;
3+ Yrs Experience with Firm:                $12.00 - $22.02                    $21.64          Knowledge of safe equipment operating procedures;
1
 Almost all non-union employees (90%) earn wages found in the section “Non-Union
Wages - Weighted by Employees in Sample”. 2 Most Union employers in this sample                Rough carpentry skills.
do not hire at this level.
The entry level wages listed above generally apply to Apprentice Carpenters.                   Physical:
Many (40%) of the firms in this sample are union. Most of the employees in                     Ability to do strenuous & physically demanding work;
this sample (70%) work full time and average 39 hours per week and some                        Ability to lift at least 50 lbs.;
(25%) work part time and average 35 hours per week.                                            Ability to climb to high places;
                                BENEFITS                                                       Ability to stand continuously for 2 or more hours;
                           ratio of firms responding
                                                                                               Agility & coordination.
Medical Insurance      12/15                                                                   Personal:
Paid Vacation          10/15
Retirement Plans        9/15                                                                   Willingness to work with close supervision;
Dental Insurance        8/15                                                                   Ability to work independently;
Vision Insurance        3/15                                                                   Ability to provide own hand tools;
Life Insurance          3/15                                                                   Ability to interact well with others;
Paid Sick Leave         1/15                                                                   Regular use of own reliable vehicle;
                               0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%

Of those employers in this sample who offer benefits, most (75%) pay the                       Good DMV driving record.
entire cost of benefits for employees in this occupation.                                      Basic:
                                                                                               Ability to follow oral instructions;
              EMPLOYMENT TRENDS                                                                Ability to read & follow instructions.
            OCCUPATIONAL FORECAST 1995-2002                                                    Over the next three years the ability to keep abreast of changing industry
Size, 2002:            880 – Large                                                             standards and knowledge of new tools will be increasingly important in this
Growth Rate (per yr.): 0.9% – Slower than average                                              occupation. Employees in this occupation generally need sufficient math
Job Growth (95-02):    50
                                                                                               skills to perform basic mathematical operations, including the use of deci-
Separations (95-02):   110
                                                                                               mals & fractions, and generally need sufficient writing skills to compose
                SUPPLY/DEMAND ASSESSMENTS                                                      complete sentences.
Employer response indicates that employment in this occupation is growing
in San Joaquin County. Almost all employers (85%) report either a stable or
growing hiring rate in this occupation over the last year and most (80%)                                  OCCUPATIONAL MOBILITY
predict growth over the next three years. The market for this occupation is                      FROM                                                            TO
only somewhat competitive, and opportunities exist for individuals with                                                     Foreman/Superintendent/Project Manager
sufficient training and/or experience. Employers report some difficulty                                              Carpenter/Journeyman Carpenter
finding either fully experienced or inexperienced applicants who are quali-                    Apprentice Carpenter/Construction Helper or Laborer
fied for the position. Almost all of the employers sampled (85%) have hired
into this position within the last year. Many of the employees hired during the                Most employers (70%) promote workers into this occupation from lower
last year (50%) were hired to fill temporary or seasonal positions and some                    level positions such as Helper or Laborer. Almost all employers (80%)
(35%) were hired because of occupational or company growth.                                    promote from this occupation to supervisory positions like Foreman, Super-
                        WHERE THE JOBS ARE                                                     intendent or Project Manager. Many employers recruit for this occupation
                                                              Percent         SIC
                                                                                               through newspaper advertising, employee referrals and union hall referrals.
Single Family Housing Construction                                35%         1521             Some employers also recruit the EDD or accept applications from unsolicited
Nonresidential Construction, NEC                                  16%         1542             applicants. Some employers use DMV checks to screen applicants for this
Carpentry Work                                                     9%         1751             occupation, and a few also use drug tests. All employees (100%) in this
Local Government                                                   9%         9030             sample are male.
San Joaquin County WorkNet 1999/2000                                                       40                                                            STUDIED IN 1998
                                                                                                                                       CARPENTERS
                                                                                                           TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College                                                                   Lindbergh Educational Center
5151 N. Pacific Avenue                                                                      311 E. North Street
Stockton, CA. 95207                                                                         Manteca, CA 95336
(209) 954-5051                                                                              (209) 825-3100
                             Carpentry Technology                                                     Construction Technology & General Maintenance
Average time to complete program: 2 years/47-49 units                                       Average time to complete program:     1 year/2 semesters
Approximate tuition cost:         *$564 - $588 CA Residents                                 Approximate tuition cost:             None
Other fees:                       Text fees, parking fees                                   Other fees:                           None
Program requirements:             “C” or better in each course                              Program requirements:                 “C” Average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                          Prerequisites:                        None
                                  Take assessment/placement test                            Open entry/ Open exit:                Yes
Open entry/ Open exit:            No                                                        What is received upon completion:     Certificate
What is received upon completion: Certificate
Target students:                  High School Graduates/GED recipients/Re-entry students    Target students:                      11th & 12th grade students, adults

This program prepares students for entry-level positions in the carpentry field by          This program teaches the knowledge and ability to use basic trade tools, and
acquiring the knowledge of tools, materials, basic hand tools, operation, rough             procedures for entry-level employment in the carpentry and maintenance trades.
framing. Also, the student is taught how to read blueprints and estimating costs.           Also:
                                                                                            Charles M Weber Institute, Stockton             ...(209) 953-4602
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA       Lincoln High School ROP, Stockton               ...(209) 953-8932
                                                                                            Lodi Career Center ROP, Lodi                    ...(209) 331-7616
                                                                                            Tracy High School ROP, Tracy                    ...(209) 831-5034




   CERTIFICATE/DIPLOMA PROGRAMS                                                                                 DEGREE PROGRAMS


                                        N/A                                                                                       N/A


          APPRENTICESHIP PROGRAMS                                                                        ADULT SCHOOL COURSES
Carpenter’s Training Committee for Northern CA District Office #5
4421 Pell Drive
Sacramento, CA 95838
(916) 925-7797
                                     Carpenter
                                                                                                                                  N/A
Average time to complete program:      48 months
Approximate tuition cost:              None
Other fees:                            Textbook fees, union dues
Program requirements:                  Sucessful completion
Prerequisites:                         None
Open entry/ Open exit:                 Yes
What is received upon completion:      Certificate
Target students:                       17 years and older

Delta Yosemite Carpenters offers this program to adults interested in working as
                                                                                                               ASSESSMENT CODES
carpenters. Training is located in Sacramento. It focuses on teaching students the          California Occupational Guide #169
latest techniques involved in the construction of residential, commercial, and
industrial structures.                                                                      Specific Vocational Preparation: 7 (2 to 4 years)
Also:                                                                                                   R ML                               G V N S P QK F ME C
Associated Builders & Contractors: Golden Gate Chapter          …(925) 829-9230             GED:        4 3 3                   APTITUDES: 3 3 3 3 3 4 3 3 3 4 4

                                                                                            GOE      Code: 05.05.02
                                                                                            SOC      Code: 6422
                                                                                            CIP      Code: 46.0201



                                                                                       41                                      San Joaquin County WorkNet 1999/2000
                                                                                                                           DOT Code:             TITLE
CASHIERS                                                                                                                   211.362-010
                                                                                                                           211.462-014
                                                                                                                                                 CASHIER I
                                                                                                                                                 CASHIER -CHECKER
16 FIRMS RESPONDING                                          OES Code: 490230                        D <24                 211.462-026           CHECK CASHIER
                                                                                                                           211.467-034           CHANGE PERSON

                            DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Cashiers receive and disburse cash payments, handle credit transactions,                                           EDUCATION & TRAINING
make change, issue receipts, and balance the tender drawer in a variety of                       Employers report that most of their recent hires in this occupation have
establishments. Their work usually involves the use of adding machines, cash                     completed high school or the equivalent.
registers, and change makers.
                                                                                                             EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                              Employers sometimes require applicants for this occupation to have between
                                                                                                 six and twelve months of experience as a cashier, stockperson or clerk, or in
Weighted by Employer Sample                         Range                      Median            a related job requiring customer service and communication skills. Employ-
Entry Level/No Experience:                   $ 5.15 - $ 7.25                     $ 5.56          ers who require previous experience will accept training as a substitute in
Experienced/New to Firm:                     $ 5.15 - $10.00                     $ 5.68          some cases.
3+Yrs Experience with Firm:                  $ 6.00 - $15.00                     $ 7.00
Weighted by Employees in Sample Range                                          Median                                VERY IMPORTANT SKILLS
Entry Level/No Experience:                 $ 5.15 - $ 6.50                    $ 5.25
Experienced/New to Firm:                   $ 5.50 - $ 7.25                    $ 5.50             Technical:
3+ Yrs Experience with Firm:               $ 6.00 - $10.00                    $ 6.00             Cash handling skills;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California       Ability to follow check cashing procedures;
minimum wage increased to $5.75 on March 1, 1998.                                                Attention to detail;
Some employers in this sample are unionized. Unionized employees earn                            Ability to operate a cash register;
wages toward the top of the ranges listed above. Many employees in this                          Ability to complete credit card charge transactions.
occupation work part-time and average 25 hours per week. Some employees                          Physical:
are seasonal and average 20 hours per week during the season.                                    Ability to stand continuously for 2 or more hours;
                                                                                                 Ability to lift at least 50 lbs.
                                     BENEFITS                                                    Personal:
                                ratio of firms responding                                        Public contact skills; Willingness to work with close supervision;
                                                                                                 Ability to work independently; Ability to work under pressure;
Paid Vacation            7/16                                                                    Organizational & time management skills;
Medical Insurance        7/16                                                                    Ability to handle crisis situations;
Dental Insurance         6/16                                                                    Problem solving skills; Understanding a variety of cultures.
Paid Sick Leave          4/16                                                                    Basic:
Retirement Plans         4/16                                                                    Ability to follow oral instructions; Ability to work as part of a team;
Life Insurance           4/16                                                                    Ability to perform routine, repetitive work; Ability to write legibly;
Vision Insurance         4/16                                                                    Ability to read & follow written instructions; Telephone answering skills.
                                0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%



Most employers share the cost of benefits with full-time employees in this                       Employers report that no specific computer skills are necessary, but that a
occupation. Some firms offer benefits to part-time employees, who usually                        general familiarity with computers and knowledge of keyboarding are helpful
pay some or all of the benefit costs themselves.                                                 and are becoming increasingly important for employees in this occupation.
                                                                                                 Employees in this occupation generally need sufficient math skills to perform
                                                                                                 basic operations and work with decimals and fractions, and sufficient lan-
                 EMPLOYMENT TRENDS                                                               guage skills to communicate effectively with customers.
                                                                                                 Employers report that recent hires excel in the areas of punctuality, coopera-
           OCCUPATIONAL FORECAST 1995-2002
                                                                                                 tion and grooming. Recent applicants not hired were found to be deficient in
Size, 2002:            6,300 – Very Large                                                        the areas of motivation, honesty, work ethic and communication skills.
Growth Rate (per yr.): 6.3% – Much faster than average
Job Growth (95-02):    1,930
Separations (95-02):   1,860                                                                                OCCUPATIONAL MOBILITY
                                                                                                     FROM                                                           TO
                SUPPLY/DEMAND ASSESSMENTS                                                                                                             Assistant Manager
Employers report little difficulty finding experienced or inexperienced                                              Head Cashier/Shift Supervisor/Leader
applicants who meet their hiring criteria. Many employers report stable hiring                                  Cashier
conditions in this occupation during the last year and almost all predict                        Courtesy/Counter/Stock Clerk
stability or growth over the next three years. Almost all employers report
hiring for this position during the last year. Employee turnover and seasonal                    Some employers promote into this occupation from lower level positions like
increases in business generated the most job opportunities.                                      stockperson or courtesy clerk, and almost all employers promote from this
                                                                                                 occupation into positions such as assistant manager, department supervisor,
                          WHERE THE JOBS ARE                                                     and other supervisory positions. Most employers use employee referrals and
                                                                   Percent     SIC               unsolicited applications to recruit applicants for this occupation, and some
Grocery Stores                                                     24%         5411              use newspaper advertisements and in-house promotions or transfers.
Eating Places                                                      15%         5812              Some employers use drug testing to screen applicants for this occupation,
Drug Stores & Propriety Stores                                     14%         5912              and a few screen through police record checks and reading or math aptitude
Gasoline Service Stations                                          12%         5541              tests.

San Joaquin County WorkNet 1999/2000                                                            42                                                         STUDIED IN 1997
                                                                                                                                              CASHIERS
                                                                                                         TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
                                                                                          Lodi Career Center
                                                                                          421 S. Pleasant Ave
                                                                                          Lodi, CA 95240
                                                                                          (209) 331-7616
                                                                                                                      Banking Occupations
                                      N/A                                                 Average time to complete program:
                                                                                          Approximate tuition cost:
                                                                                                                               10 months
                                                                                                                               $25.00
                                                                                          Other fees:                          Material fees
                                                                                          Program requirements:                 “C” average or better
                                                                                          Prerequisites:                       N/A
                                                                                          Open entry/ Open exit:               Yes
                                                                                          What is received upon completion:    Certificate
                                                                                          Target students:                     11th & 12th grade students, adults
                                                                                          Students receive training in fashion coordinating, buying, sales, fashion design,
                                                                                          advertising, promotion, modeling and store interiors and displays.

                                                                                          Also:
                                                                                          Lindbergh ROP, Manteca                                     ...(209) 825-3100
                                                                                          Tracy High ROP, Tracy                                      ...(209) 831-5034
                                                                                          Lincoln High ROP, Stockton                                 ...(209) 953-8932



  CERTIFICATE/DIPLOMA PROGRAMS                                                                       ADULT SCHOOL COURSES
Goodwill Industries of San Joaquin Valley, Inc.
129 S. Grant St.
Stockton, CA 95202
(209) 466-2311
                              Retail Occupations
Average time to complete program: 12 weeks
Approximate tuition cost:         Service fees vary; will accept referrals from                                                N/A
                                  community agencies
Other fees:                       None
Program requirements:             Successful completion, “C” average,
                                  90% attendance
Prerequisites:                    Possess aptitudes to learn trade skills, ability
                                  to read, write, and speak English at 6th grade                            DEGREE PROGRAMS
                                  level, stand for long periods, and the ability to
                                  lift 50 lbs.
Open entry/ Open exit:            Yes
What is received upon completion: Certificate
Target students:                  Adults with employment barriers, 16 years of
                                  age or older with a work permit

Students enrolled in this program are trained for entry-level employment in such
                                                                                                                               N/A
occupations as sales clerk, retail salesperson, parts salesperson, merchandise display
worker, warehouse and sales floor stock clerk, cashier, and cashier-checker. This is
achieved through classroom instructions as well as “on-the-job” training. Scholar-
ships are available for students who qualify.

          APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                          California Occupational Guide #31

                                                                                          Specific Vocational Preparation: 5 (6 months to 1 year)
                                      N/A                                                            R ML                                G V N S P QK F ME C
                                                                                          GED:       4 3 3                    APTITUDES: 3 3 3 4 3 2 3 3 3 5 5

                                                                                          GOE     Code: 07.03.01
                                                                                          SOC     Code: 4364
                                                                                          CIP     Code: 08.0705


                                                                                     43                                       San Joaquin County WorkNet 1999/2000
                                                                                                                             DOT Code:              TITLE
CHILD CARE WORKERS                                                                                                           359.677-010            ATTENDANT, CHILDREN'S INSTIT.
                                                                                                        <24                  355.674-010
                                                                                                                             359.677-018
                                                                                                                                                    CHILD CARE ATTENDANT, SCHOOL
                                                                                                                                                    NURSERY SCHOOL ATTENDANT
 16 FIRMS RESPONDING                                            OES Code: 680380                                             359.677-026            PLAYROOM ATTENDANT



                              DESCRIPTION                                                                       EMPLOYER REQUIREMENTS
Child Care Workers attend children in schools, businesses, and institutions                                              EDUCATION & TRAINING
performing a variety of tasks, such as dressing, feeding, bathing, and oversee-
ing play. Please do not include workers who primary function is to teach in                          All employers surveyed report that their employees in this occupation have
a structured setting.                                                                                at least a high school diploma or the equivalent, and most report that their
                                                                                                     employees have had some college level courses in Early Childhood Educa-
                                                                                                     tion (E.C.E.) and related programs. Most employers require some level of
            *WAGES & FRINGE BENEFITS                                                                 postsecondary training and/or certification for employees in this position.
                                                      Range                         Median           Training usually consists of 3 to 12 E.C.E. units completed or in progress and/
Entry Level/No Experience:                     $ 5.15 - $ 7.50               $ 5.38                  or C.P.R. and First Aid training or certification.
Experienced/New to Firm:                       $ 5.25 - $ 7.50               $ 6.00
3 + Yrs Experience with Firm:                  $ 6.00 - $10.00               $ 6.75                             EXPERIENCE & OTHER REQUIREMENTS
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California           Employers usually seek applicants with 6 to 24 months of previous experi-
minimum wage increased to $5.75 on March 1, 1998.
                                                                                                     ence in child care or early childhood education. However, most employers
Most employers hire part-time employees who average 25 hours per week.                               report that they will accept training in place of experience in many cases.

                                        BENEFITS                                                                          VERY IMPORTANT SKILLS
                                 ratio of firms responding
                                                                                                     Technical:
Medical Insurance          10/16                                                                     Knowledge of discipline techniques;
Paid Vacation               8/16                                                                     Ability to administer emergency first aid;
Paid Sick Leave             7/16                                                                     Ability to handle crisis situations; Ability to plan and coordinate activities;
Dental Insurance            5/16                                                                     Knowledge of child abuse reporting laws; CPR certification;
Child Care                  4/16                                                                     Simple housekeeping skills; Knowledge of nutrition;
                                                                                                     Counseling skills; Oral reading skills;
Vision Insurance            3/16
                                                                                                     Supervisory skills; Organizational & time management skills.
Life Insurance              2/16
                                                                                                     Physical:
Retirement Plans            1/16
                                   0%   10%   20%   30%   40%    50%    60%   70%   80%   90% 100%   Physical stamina; Ability to stand for prolonged periods of time.
                                                                                                     Personal:
Almost all employers report that they share benefit costs with full-time
                                                                                                     Ability to work with children having special needs;
employees in this occupation. Most employers hire for part-time positions,
                                                                                                     Understanding of a variety of cultures; Willingness to work overtime.
and many of these offer some benefits, including paid vacation, paid sick leave
and medical insurance, to part-time employees.                                                       Basic:
                                                                                                     Ability to work as part of a team; Ability to read and follow instructions;
                                                                                                     Ability to work independently; Ability to write legibly.
                  EMPLOYMENT TRENDS
             OCCUPATIONAL FORECAST 1995-2002                                                         All employers surveyed report that employees in this occupation need
                                                                                                     sufficient math skills to perform basic mathematical operations, and be able
Size, 2002:                              390 – *Medium                                               to express themselves in complete written sentences. Employers also report
Growth Rate (per yr.):                   2.1% – *Slower than average                                 that bilingual skills, particularly in Spanish or Asian languages, are desirable
Job Growth (95-02):                      50                                                          and that such skills will be increasingly in demand in the future. Employers
Separations (95-02):                     30                                                          report that most recent new hires excel in the areas of honesty, punctuality,
                                                                                                     speaking clearly and grooming. Recent applicants not hired were generally
                  SUPPLY/DEMAND ASSESSMENTS                                                          found to be deficient in the areas of motivation, attendance and punctuality.
Most employers report some difficulty finding qualified experienced and
inexperienced applicants who meet their hiring standards. Most employers                                         OCCUPATIONAL MOBILITY
report growth or stability in this occupation during the last year and predict                          FROM                                                              TO
growth over the next three years. Employee turnover provided the most job                                                                  Facility Manager/Assistant Director
openings during the past year.                                                                                 Instructional Aide/Teacher (with certification/training)
*Factors such as Welfare reform and an increasing participation of women in the labor force will     Child Care Worker
likely increase demand for Child Care Workers in the near future.
                                                                                                     Most employers do not promote into this occupation. However, most report
                            WHERE THE JOBS ARE                                                       that they will promote employees from this occupation into higher level
                                                                       Percent      SIC              positions like teacher, facility manager or assistant director, usually upon the
Individual & Family Services                                           18%          8322             completion of further training or certification. Most employers recruit
Local Government                                                       16%          9030             applicants for this position through employee referral and newspaper adver-
Residential Care                                                       15%          8361             tisements. Almost all employers use police record checks to screen appli-
Child Day Care Services                                                14%          8351             cants to this occupation and most require medical exams of their employees
Physical Fitness Facilities                                            12%          7991             prior to employment. Some employers also use DMV checks, drug tests and
Religious Organizations                                                 9%          8661             Child Abuse Index checks to screen applicants.
San Joaquin County WorkNet 1999/2000                                                               44                                                            STUDIED IN 1997
                                                                                                        CHILD CARE WORKERS
                                                                                                            TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                     REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                         CENTER PROGRAMS
San Joaquin Delta College                                                                   Linden High School
5151 N. Pacific Avenue                                                                      18527 E. Front Street
Stockton, CA 95207                                                                          Linden, CA 95236
(209) 954-5051                                                                              (209) 887-3073
            Early Childhood Education (Basic or Advanced)                                                               Careers with Children
Average time to complete program: 2-4 semesters (24 or 43 units)                            Average time to complete program:    1 year
Approximate tuition cost:         *$288-$516 CA Residents                                   Approximate tuition cost:            N/A
Other fees:                       Text fees, parking fees                                   Other fees:                          Lab fees
Program requirements:             “C” or better in each course                              Program requirements:                None
Prerequisites:                    H.S. diploma/GED or 18 years old                          Prerequisites:                       None
                                  Take assessment/placement test                            Open entry/ Open exit:               Yes
Open entry/ Open exit:            No                                                        What is received upon completion:    Certificate
What is received upon completion: Certificate                                               Target students:                     11th & 12th grade students, adults
Target students:                  High School Graduates/GED recipients/Re-entry students
                                                                                            After successful completion, students may qualify to work as entry-level child care
The basic certificate program in Early Childhood Education provides the student with        aides. Areas covered in the course include career opportunities, standards and work
the basic skills needed to gain employment as a Child Care Aide, or to move on to           policies, employability skills, growth and development of a young child, guidance for
further training in Early Childhood Education. The Advanced certificate program             a young child, pre-school curriculum activities, health, safety and nutrition.
provides the student with the skills needed to gain employment as a Pre-School
Teacher. Students will learn the developmental stages that pre-school children              Also:
experience and how to use different teaching techniques.                                    Lindbergh Educational Center ROP, Manteca                   ...(209) 825-3100
                                                                                            Lincoln High School ROP, Stockton                           ...(209) 953-8932
                                                                                            Tracy High School ROP, Tracy                                ...(209) 831-5034
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA



   CERTIFICATE/DIPLOMA PROGRAMS                                                                          ADULT SCHOOL COURSES
                                                                                            Lodi Adult School
                                                                                            542 E. Pine St.
                                                                                            Lodi, CA 95242
                                                                                            (209) 953-8605/331-7605
                                       N/A                                                                  Tiny Tots-Parent Participation Pre-School
                                                                                            Average time to complete program: 9 months
                                                                                            Approximate tuition cost:         $ 35.00 per month for child participation
                                                                                            Other fees:                       $ 10.00
                                                                                            Program requirements:             Average of “C” or better
                                                                                            Prerequisites:                    Child must be toilet trained by 2 years 10 months
                    DEGREE PROGRAMS                                                                                           old.
                                                                                            Open entry/ Open exit:            Yes
                                                                                            What is received upon completion: Certificate
                                                                                            Target students:                  Adult residents of Lodi U.S.D.

                                       N/A                                                  This is a parent participation nursery program which emphasizes child growth and
                                                                                            development, readiness, cooperative play, observation, and review of child litera-
                                                                                            ture. In addition to picking up healthy rearing techniques, students can also learn
                                                                                            skills needed to gain access to entry-level employment as a Child Care Worker.



          APPRENTICESHIP PROGRAMS                                                                              ASSESSMENT CODES
                                                                                            California Occupational Guide #505

                                       N/A                                                  Specific Vocational Preparation = 3 (30 days+ to 3 mos.)

                                                                                                        R ML                               G V N S P QK F ME C
                                                                                            GED:        3 2 3                   APTITUDES: 3 3 4 4 3 4 3 4 3 4 4

                                                                                            GOE      Code: 10.03.03
                                                                                            SOC      Code: 5264
                                                                                            CIP      Code: 20.0202


                                                                                       45                                       San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:              TITLE
COMBINED FOOD PREPARATION                                                                                                       311.472-010            FAST-FOODS WORKER


& SERVICE WORKERS     D <24
 16 FIRMS RESPONDING                                        OES Code: 650410                                   EMPLOYER REQUIREMENTS
                                                                                                                         EDUCATION & TRAINING
                            DESCRIPTION                                                             Almost all recent hires among these employers have completed high school
                                                                                                    or the equivalent. Although some employers comment that recent hires have
Combined Food Preparation and Service Workers do both food preparation                              received vocational training, training is often provided on the job.
and food service. Please do not include workers who spend more than 80
percent of their time in only one of these two areas.                                                          EXPERIENCE & OTHER REQUIREMENTS
                                                                                                    Many employers usually require 3-6 months previous experience as cashier,
           *WAGES & FRINGE BENEFITS                                                                 server, host, cook or other related food service work, but usually substitute
                                                                                                    training for experience.
Weighted by Employees in Sample Range                                              Median
Entry Level/No Experience:                         $ 4.25 - $ 5.25                 $ 4.25                                 VERY IMPORTANT SKILLS
Experienced/ New to Firm:                          $ 4.25 - $ 6.50                 $ 4.25           Technical:
3+ Yrs. Experience with Firm:                      $ 4.25 - $ 8.00                 $ 5.25           Ability to package and serve foods;
                                                                                                    Order taking skills, Knowledge of food preparations;
Weighted by Employer Sample                          Range                         Median
                                                                                                    Ability to make change.
Entry Level/No Experience:                     $ 4.25 - $ 5.25              $ 4.25
                                                                                                    Physical:
Experienced/ New to Firm:                      $ 4.25 - $ 6.50              $ 4.50
                                                                                                    Ability to stand for prolonged periods.
3+ Yrs. Experience with Firm:                  $ 4.25 - $ 8.00              $ 5.00
                                                                                                    Personal:
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California
minimum wage increased to $5.75 on March 1, 1998.                                                   Public contact skills;
                                                                                                    Customer service skills;
Some employers report that workers in this occupation may also receive tips                         Ability to work rapidly;
which bring their hourly rate to $7.25/hr or more.                                                  Ability to work independently;
                                       BENEFITS                                                     Willingness to work part-time or on call;
                            ratio of firms responding                                               Willingness to work with close supervision;
Medical Insurance         10/16                                                                     Willingness to work evenings.
Dental Insurance          10/16                                                                     Basic:
Paid Vacation              8/16                                                                     Ability to follow oral instructions;
Life Insurance             8/16                                                                     Ability to interact well with others;
Vision Insurance           7/16                                                                     Ability to read and follow instructions;
Retirement Plans           4/16                                                                     Ability to write legibly.
Paid Sick Leave            3/16
                                  0%   10%   20%    30%   40%   50%    60%   70%   80%   90% 100%   Some employers comment that familiarity with computers, including com-
Most employers also hire part time workers and many provide benefits similar                        puterized cash registers, is becoming increasingly important for workers in
to full time workers. Employers who provide benefits share the cost of                              this occupation, as well as skills in salesmanship and the ability to related well
benefits with employees. Full time workers average 35 hours per week. Part                          to customers. Employers rate recent hires excellent in honesty, punctuality,
time workers average 25 hours per week.                                                             clear communication and willingness to accept supervision. Recent appli-
                                                                                                    cants not hired have sometimes been deficient in punctuality and attendance,
                 EMPLOYMENT TRENDS                                                                  poor written and oral communication, and grooming.
            OCCUPATIONAL FORECAST 1995-2002
Size, 2002:                            1,740 – Very Large                                                       OCCUPATIONAL MOBILITY
Growth Rate (per yr.):                 2.6% – Average                                                  FROM                                                               TO
Job Growth (95-02):                    270                                                                                                              Manager
Separations (95-02):                   160                                                                                     Crew Leader/Assistant Manager
                                                                                                             Combined Food Prep & Service Worker
                 SUPPLY/DEMAND ASSESSMENTS                                                          Dishwasher, Busboy
                                                                                                    In most cases this is an entry level position. However, many employers will
Most employers have hired during the past year, and report little difficulty
                                                                                                    promote into this occupation from positions such as dishwasher, busboy or
finding both experienced and inexperienced applicants who meet their
                                                                                                    hostess. Almost all report promoting from this occupation into higher
hiring standards. Turnover creates most employment opportunities.
                                                                                                    ranking positions such as chef, crew or team leader, assistant manager or
                                                                                                    supervisor.
                          WHERE THE JOBS ARE                                                        Almost all employers recruit for this position through employee referrals and
                                                                      Percent      SIC              newspaper adds, and will hire unsolicited walk-ins. Many report recruiting
Eating Places                                                         83%          5812             through in-house promotions, or through EDD or school or vocational
Grocery Stores                                                         9%          5411             training programs.


San Joaquin County WorkNet 1999/2000                                                            46                                                               STUDIED IN 1995
                         COMBINED FOOD PREPARATION
                                 & SERVICE WORKERS
                                                  TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                         REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                             CENTER PROGRAMS

            N/A                                                          N/A




CERTIFICATE/DIPLOMA PROGRAMS                    ADULT SCHOOL COURSES

            N/A                                                          N/A




      DEGREE PROGRAMS


            N/A




  APPRENTICESHIP PROGRAMS                             ASSESSMENT CODES
                                    California Occupational Guide #N/A

                                    Specific Vocational Preparation: 2 (short demo to 30 days)
            N/A
                                               R ML                               G V N S P QK F ME C
                                    GED:       2 2 2                   APTITUDES: 4 4 4 4 4 3 3 3 3 5 5

                                    GOE     Code: 09.04.01
                                    SOC     Code: 5216
                                    CIP     Code: 08.0906


                               47                                     San Joaquin County WorkNet 1999/2000
                                                                                                                               DOT Code:        TITLE
COMMUNICATIONS, TRANSPORTATION,                                                                                                184.167-054 MANAGER, BUS TRANSPORTATION
                                                                                                                               184.167-110 MANAGER, TRUCK TERMINAL
& UTILITY OPERATIONS MANAGERS                                                                                                  184.167-162 SUPERINTENDENT, ELECTRIC POWER
                                                                                                                               184.161-014 SUPERINTENDENT, WATER-AND-SEWER
 10 FIRMS RESPONDING                                   OES Code: 150230                         Q 24+
                         DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Communications, Transportation and Utilities Operations Managers plan,
                                                                                                                   EDUCATION & TRAINING
organize, direct, control, or coordinate management activities related to: (1)
                                                                                                Many employees in this occupation have a bachelor’s degree. Almost all have
communications by telephone, telegraph, radio or television; (2) transport-
                                                                                                a high school diploma or its equivalent.
ing people or goods by air, highway, railway, water or pipeline; (3) managing
transportation facilities, such as airports, harbors or terminals; (4) managing                            EXPERIENCE & OTHER REQUIREMENTS
warehousing and storage facilities; (5) supplying electricity, gas, water,                      Almost all employers require 24-36 months of prior experience in this
steam, sanitation services. General Managers of large establishments or                         occupation or a technical function such as communications, field or plant
operations should be reported under General Managers and Top Executives.                        operators.
                                                                                                                     VERY IMPORTANT SKILLS
          WAGES & FRINGE BENEFITS                                                               Technical:
Weighted by Employees in Sample                      Range                    Median            Ability to analyze and solve problems;
Entry Level/No Experience:                      $     1
                                                                              $ 1               Ability to analyze workflow processes;
Experienced/ New to Firm:                       $11.75 - $19.25               $12.00            Ability to plan and organize the work of others;
3+ Yrs. Experience with Firm:                   $12.00 - $21.00               $15.30            Knowledge of the technical aspects of subordinates’ duties;
                                                                                                Office management skills;
Weighted by Employer Sample                          Range                    Median            Ability to interpret data;
                                                      1
Entry Level/No Experience:                      $                             $ 1               Ability to explain and follow grievance procedures;
Experienced/ New to Firm:                       $ 8.00- $20.00                $16.02            Ability to conduct a meeting;
3+ Yrs. Experience with Firm:                   $11.50 - $22.00               $19.23            Ability to conduct performance appraisals;
1 - Most employers do not hire inexperienced applicants into this occupation.                   Group process skills;
Almost all employees in this occupation are full-time and work 40-45 hours                      Ability to interview others for information.
per week.                                                                                       Personal:
                                 BENEFITS                                                       Ability to interact with others;
                           ratio of firms responding                                            Ability to set work priorities;
                                                                                                Ability to work under pressure;
Medical Insurance      9/10
                                                                                                Ability to motivate others;
Paid Vacation          9/10
                                                                                                Ability to manage a multi-cultural workforce;
Paid Sick Leave        9/10
                                                                                                Ability to manage unexpected situations or circumstances;
Dental Insurance       9/10
                                                                                                Ability to work independently;
Life Insurance         8/10
                                                                                                Ability to manage multiple priorities;
Retirement Plans       8/10
                                                                                                Possession of mechanical aptitude;
Vision Insurance       7/10
                              0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%
                                                                                                Public contact skills; Knowledge of the employing organization.
                                                                                                Basic:
               EMPLOYMENT TRENDS                                                                Ability to read and follow instructions.

           OCCUPATIONAL FORECAST 1995-2002                                                      Most employers seek applicants with computing skills including word pro-
                                                                                                cessing, spreadsheets, and database management. Most employers rate
Size, 2002:            300 – Medium
                                                                                                recent hires in this occupation as excellent in punctuality, attendance and
Growth Rate (per yr.): -0.5% – Slow Decline
                                                                                                meeting deadlines.
Job Growth (95-02):    -10
Separations (95-02):   40
                                                                                                           OCCUPATIONAL MOBILITY
               SUPPLY/DEMAND ASSESSMENTS                                                              From                                                        To
Most employers find it a little difficult to find experienced applicants who                                                           District Manager/Supervisor
meet their hiring standards. Almost all employers expect that employment                                   Communication, Transportation and Utilities Operators Managers
in this occupation will remain stable over the next three years.                                Assistant Managers

                       WHERE THE JOBS ARE
                                                                 Percent      SIC               Most individuals move into this occupation through in-house promotion
Local Trucking, without Storage                                  16%          4212              from technical or lower ranking supervisorial occupations such as administra-
Trucking, Except Local                                           10%          4213              tive assistant or assistant manager. Most employers promote from this
Local Government                                                  8%          9030              occupation to such positions as district manager or district supervisor.
Local Trucking, with Storage                                      8%          4214              Most employers require a drug test and medical physical as part of the
General Warehousing & Storage                                     7%          4225              application process.


                                                                                                                                                        STUDIED IN 1995
San Joaquin County WorkNet 1999/2000                                                       48
                                                         COMMUNICATIONS, TRANSPORTATION ,
                                                            & UTILITY OPERATIONS MANAGERS
                                                                                                         TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta Community College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051                                                                                                                 N/A
                         Supervision & Management                                                      ADULT SCHOOL COURSES
Average time to complete program: 1 year/24-30 units
Approximate tuition cost:         *$283-$360 CA Residents
Other fees:                       Text fees, Parking fees
Program Requirements:             “C” average or better                                                                        N/A
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High School/GED recipients/Re-entry Students                               DEGREE PROGRAMS
This program prepares students to work as managers or supervisors in a variety of        University of the Pacific
fields by teaching them concepts and skills such as business math and law, techniques    3601 Pacific Avenue
of supervision management, accounting, and the use of microcomputers enabling            Stockton, CA 95211-0197
them to work as successful managers.                                                     (209) 946-2211
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA
                                                                                                                     Business Administration
  CERTIFICATE/DIPLOMA PROGRAMS                                                           Average time to complete program:
                                                                                         Approximate tuition cost:
                                                                                                                           4 years
                                                                                                                           $19,000 per school year
Worldwide Educational Services                                                           Other fees:                       Textbook, housing, parking & other fees vary
Club Plaza, 1016 Bianchi Road                                                            Program Requirements:             “C” Average or better
Stockton, CA. 95207
(209) 951-1174                                                                                                              Complete at least 30 units of General Ed courses
                                                                                         Prerequisites:                    HS Diploma/GED
                                                                                                                           Meet admissions requirements
                             Management Trainee                                          Open entry/ Open exit:            No
Average time to complete program:    10 weeks                                            What is received upon completion: Bachelors of Science (B.S.) Degree
Approximate tuition cost:            $2,795.00                                           Target students:                  High School graduates/GED recipients
Other fees:                          $300
Program Requirements:                “C” Average or better                               The B.S. in Business Administration offers concentrations in a wide variety of areas
Prerequisites:                       Entrance Assessment                                 including Accounting, Finance, Business Law, Marketing, International Management,
Open entry/ Open exit:               Yes                                                 Entrepreneurship, Arts & Entertainment Management and General Business.
What is received upon completion:    Certificate
Target students:                     General Community, Students w/ work exp.            Also:
                                                                                         CSU Stanislaus (MCRC), Stockton                            ...(209) 467-5300
                                                                                         Humphrey’s College, Stockton                               ...(209) 478-0800
Worldwide’s Management Trainee program includes an overview of management
trainee skills in supervisory, operational and human relations areas as well as
computer applications. Students are trained for positions in hospitality, retail, food
service and financial services.




         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                         California Occupational Guide: N/A

                                        N/A                                              Specific Vocational Preparation= 8 (4 to 10 years)


                                                                                                    R ML                               G V N S P QK F ME C
                                                                                         GED:       4 3 3                   APTITUDES: 3 3 3 3 4 3 4 4 4 5 5

                                                                                         GOE     Code: 11.11.03
                                                                                         SOC     Code: 1342
                                                                                         CIP     Code: 08.0709




                                                                                    49                                       San Joaquin County WorkNet 1999/2000
COMPUTER NETWORK TECHNICIANS
 20 FIRMS RESPONDING                                 DOT Code: 033162996                            Q 24+
                              DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Computer Network Technicians install and maintain personal computers and
connect them to local and/or wide area networks (LANs/WANs). Technicians                                                  EDUCATION & TRAINING
perform troubleshooting, diagnosis, and repair of computers and peripheral                         Almost all employers report that their recently hired employees in this occupation have
equipment; they also work on network related hardware and software problems.                       completed at least some college or other post-secondary training, including classes and
They may assign passwords, use manuals, maintain a variety of logs and                             certification for Novell and Microsoft network software, Windows, UNIX and other
communicate with Network Managers or others about specific system problems.                        related systems and applications. Some of employees in our sample were reported to
In addition, they may provide training and education to other staff on network                     have Associates or Bachelors degrees in Computer Science or a related field. The wages
operations, applications, and usage.                                                               of employees with an Associates or Bachelors degree tend to fall at the high end of the
                                                                                                   ranges mentioned previously.
            *WAGES & FRINGE BENEFITS
*Weighted by Employer Sample                          Range                       Median                        EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                          $ 7.00 - $16.00                $11.54          All of the employers in this sample reported that they usually require 12-36 months of
Experienced/New to Firm:                            $ 9.00 - $24.00                $13.29          experience as a Computer Technician, Network Technician, Network Administrator or
3+ Yrs Experience with Firm:                        $10.00 - $27.00                $16.85          in a related position. Most employers reported that they sometimes accept training as
*Weighted by Employee Sample                          Range                       Median           a substitute for experience.
Entry Level/No Experience:                          $10.00 - $16.00                $10.36
Experienced/New to Firm:                            $11.50 - $19.25                $12.83                                  VERY IMPORTANT SKILLS
3+ Yrs Experience with Firm:                        $12.75 - $23.00                $14.50          Technical:
*While some employers pay less, almost all employees (90%) in this sample make                     Ability to install LAN/WAN cards; Problem solving skills;
wages found in the ranges under “Weighted by Employee Sample”.                                     Ability to set up & maintain multi-user systems;
Union employees in this occupation, found primarily in school districts & local                    Knowledge of UNIX and other network operating systems;
government, tend to earn somewhat higher wages than non-union employees.                           Ability to operate peripheral equip.; Ability to install & configure a file server;
Furthermore, employers with 100+ employees tend to pay more than companies with                    Knowledge of mainframe & microcomputer hardware;
less than 100 total employees.                                                                     Ability to use diagnostics programs;
                                                                                                   Knowledge of communication protocols (TCP/IP, SPX/IPX, NetBEUI, etc.);
                                BENEFITS                                                           Knowledge of network management trends, including use & configuration of
                              ratio of firms responding                                            SNMP.
Medical Insurance          20/20                                                                   Physical:
Paid Vacation              19/20                                                                   Ability to concentrate for long periods of time; Ability to sit continuously for 2 + hours.
Paid Sick Leave            18/20                                                                   Personal:
Dental Insurance           17/20                                                                   Attention to detail; Willingness to work flexible hours;
Life Insurance             15/20                                                                   Ability to think logically; work independently & under pressure;
Vision Insurance           15/20                                                                   Analytical ability; Organization & time management skills.
Retirement Plans           15/20                                                                   Basic:
                                   0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%

Most employers (60%) in this sample share the cost of benefits with their                          Ability to read and follow instructions; Oral communication skills;
employees.                                                                                         Ability to write effectively.
                                                                                                   Nearly all employers in this sample reported that their employees in this
                   EMPLOYMENT TRENDS                                                               occupation need knowledge of word processing, spreadsheet and database
                                                                                                   programs, network software and network management principles. Employ-
           OCCUPATIONAL FORECAST 1995-2002*                                                        ers also indicated that the ability to load and set up software applications and
Size, 2002:                         460 - Medium                                                   familiarity with Windows, DOS and other operating systems (including UNIX
Growth Rate (per yr.):              6.9% - Much Faster Than Average                                and Windows NT) are very important in this occupation.
Job Growth (94-02):                 150                                                            Most employers reported that employees in this occupation should have
Separations (94-02):                20                                                             knowledge of algebra, geometry and basic statistics, and should have suffi-
                SUPPLY/DEMAND ASSESSMENTS                                                          cient writing skills to compose essays, reports and business letters.
Some employers reported growth in this occupation over the last year. Many
employers predicted growth in this occupation over the next three years. No                                     OCCUPATIONAL MOBILITY
employers included in this survey reported a decline in this occupation over the
last year or predicted a declining hiring rate over the next three years.                            FROM                                                                       TO
Most employers reported some difficulty finding either fully experienced and                                                      Network/MIS/Computer Operations Mgr.
qualified applicants or qualified inexperienced applicants to fill positions in this                         Computer Network Technician
occupation. Most employers reported hiring into this position within the last                      Technical Support/Service Assistant
year. Employee turnover created the most job openings in this occupation,
although company growth was responsible for many of the positions filled in the                    Many employers, representing most of the employees in this sample, reported that they
last year. According to employers in this sample, new hires with or without                        promote into this occupation from lower level positions like Computer Service Tech.,
experience will find that the market for this occupation is somewhat competitive,                  Data Analyst or Technical Support. Most employers promote from this occupation to
although many opportunities exist for applicants with sufficient experience and/                   higher level positions like Programmer or Systems Analyst, or into supervisory or
or training.                                                                                       managerial positions like Network Supervisor or Computer Operations Manager.
                        WHERE THE JOBS ARE*                                                        Almost all employers recruit through newspaper ads and most use employee referrals.
Data Processing & Preparation                                19%       7374                        Most employers use drug tests to screen applicants for this position, and some also use
Savings Institutions, except Federal                         11%       6036                        DMV or police record checks. Also, in this sample approximately 90% of the employees
Local Government                                             11%       9030                        in this occupation are males.
*Occupational Forecast & Where the Jobs Are is based on the OES Code 251020/Systems Analyst.


San Joaquin County WorkNet 1999/2000                                                           50                                                                      STUDIED IN 1998
                                                          COMPUTER NETWORK TECHNICIANS
                                                                                                          TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
San Joaquin Delta College                                                               Charles M Weber Institute of Applied Science & Technology
5151 N. Pacific Ave.                                                                    302 W. Weber Ave
Stockton, CA 95207                                                                      Stockton, CA 95203
(209) 954-5051                                                                          (209) 953-4602
                                                                                                                      Network Technician
            Computer Science -Associate of Science Degree                               Average time to complete program:       1 year
Average time to complete program: 2 years (60 - 82 units)                               Approximate tuition cost:              N/A
Approximate tuition cost:         *$720 - $984 CA Residents                             Other fees:                            Uniform
Other fees:                       Text fees, Parking fees                               Program Requirements:                  N/A
Program Requirements:             “C” average or better                                 Prerequisites:                         N/A
Prerequisites:                    H.S. diploma/GED or 18 years old                      Open entry/ Open exit:                 Yes
                                  Take assessment/placement test                        What is received upon completion:      Certificate
Open entry/ Open exit:            No                                                    Target students:                       11th & 12th grade students
What is received upon completion: Associate of Science Degree
Target students:                  High School/GED recipients/Re-entry Students          The Technology Careers Academy will offer courses to prepare students for careers
Students majoring in this field can choose from courses in the following areas of       in networking, computer technician, computer graphics, drafting or CAD technician.
computer science: programming, software applications, operating systems, data-
bases and internet.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA
                                                                                                            DEGREE PROGRAMS
                                                                                        CSU Stanislaus Multi-Campus Regional Center (MDRC)
                                                                                        612 E Magnolia
                                                                                        Stockton, CA 95202
  CERTIFICATE/DIPLOMA PROGRAMS                                                          (209) 467-5300
Northwestern Technical College                                                                                 Computer Information Systems
1111 Howe Avenue Suite 180                                                              Average time to complete program:  2-3 years
Sacramento, CA 95825                                                                    Approximate tuition cost:         0-6 units $539.50 per unit/7 units + $854.50 per unit
(916) 649-2400                                                                          Other fees:                       Textbook, housing, parking & other fees vary
                   Novell/NT Networking Professional                                    Program Requirements:             Complete all required courses & units,
Average time to complete program:    25 weeks                                                                             2.0 GPA or better
Approximate tuition cost:            $9,995                                             Prerequisites:                    Completion of lower division general education
Other fees:                          None                                                                                 and pre-major courses, meet admission req.
Program requirements:                70% grade average, 90% attendance                  Open entry/ Open exit:            No
Prerequisites:                       High school/GED, Entrance Exam/Interview           What is received upon completion: Bachelors of Science (B.S.) Degree
Open entry/ Open exit:               Yes                                                Target students:                  Community College Students/Re-Entry Students
What is received upon completion:    NTC Diploma/Industry Specific Certification
Target students:                     Adults being retrained                             This degree program provides a basic preparation for careers in computer informa-
                                                                                        tion systems involving the management of information resources - computer data and
Designed for an entry-level position as a Novell® network support professional with     voice communication - to support business operations and corporate strategy.
emphasis on Novell® Netware™. Also, learn to administer the Microsoft® NT
Network Operating System. Skills taught include: Network planning, installation and     Also:
configuration for Novell® Netware™/Microsoft NT®, performing system upgrades            Heald College, Stockton                                      ...(209) 477-1114
for Novell® Netware™/Microsoft NT®, improving network printing performance for          Humphreys College, Stockton                                  ...(209) 478-0800
Novell® Netware™/Microsoft NT®, managing network databases for Novell®                  ITT Technical Institute, Stockton                            ...(209) 858-0277
Netware™/Microsoft NT®.                                                                 University of the Pacific, Stockton                          ...(209) 946-2211


                                                                                                   ADULT SCHOOL PROGRAMS
Also:
CompuVista Business Institute, Sacramento                   ...(916) 922-2000
MTI College of Business & Technology, Sacramento            ...(916) 339-0305
Northwestern Technical College, Sacramento                  ...(916) 953-4602
                                                                                                                               N/A
         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                        California Occupational Guide: N/A

                                                                                        Specific Vocational Preparation = 6 ( 1 to 2 years)
                                      N/A                                                           R ML                                 G V N S P QK F ME C
                                                                                        GED:        4 3 4                     APTITUDES: 3 3 3 3 3 3 4 4 4 5 4

                                                                                        GOE      Code: 07.06.01
                                                                                        SOC      Code: 3990
                                                                                        CIP      Code: 52.1204


                                                                                   51                                         San Joaquin County WorkNet 1999/2000
                                                                                                                                      DOT Code:        TITLE
COMPUTER PROGRAMMERS,                                                                                                                 030.162-010 COMPUTER PROGRAMMER

INCLUDING AIDES                                                                                      Q 24+                            030.162-018 PROGRAMMER, ENGINEERING & SCIENTIFIC
                                                                                                                                      030.167-010 CHIEF COMPUTER PROGRAMMER

                                                                                                  16 FIRMS RESPONDING                             OES Code: 251051
                          DESCRIPTION
Computer Programmers including aides convert symbolic statements of admin-
istrative data, business, scientific, engineering, and other technical problem                             EMPLOYER REQUIREMENTS
formulations into detailed logical flow charts for coding into computer language.
They develop and write computer programs to store, locate, and retrieve specific                                       EDUCATION & TRAINING
documents, data, and information.                                                                The educational requirements for Computer Programmers are fairly exten-
                                                                                                 sive and specialized. Many (50%) of the recently hired employees in this
          *WAGES & FRINGE BENEFITS                                                               occupation have completed a Bachelor’s degree in Computer Science or a
Wages for Programmer Aides                         Range                        Median           related field. The rest have completed an Associate’s degree or have had
Entry Level/No Experience:                       $ 6.50 - $10.00                $ 8.50           some other post-secondary training in computer programming and related
Experienced/ New to Firm:                        $ 6.50 - $12.00                $ 9.58           subjects. Many programmer aides tend to be students in intern positions or
3+ Yrs. Experience with Firm:                    $ 9.00 - $15.00                $ 9.81           those just completing or in attendance of some type of computer training.
*Wages for Programmers- Weighted by Employers                                                                EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                       $ 8.50 - $16.25                $13.81           Employers usually require previous experience of the employees that they
Experienced/ New to Firm:                        $ 9.50 - $25.00                $16.92           hire into this occupation. Employers usually seek one to three years of
                                                                                                 previous experience as a Computer Programmer, Programmer/Analyst, Sys-
3+ Yrs. Experience with Firm:                    $10.25 - $28.75                $19.47           tems Analyst, or in a related position. However, some employers are willing
*Wages for Programmers - Weighted by Employees                                                   to consider an applicant’s education and training as a substitute for experi-
Entry Level/No Experience:                       $10.00 - $15.00                $12.63           ence.
Experienced/ New to Firm:                        $12.75 - $24.00                $17.51                                 VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                    $15.00 - $26.25                $23.80           Technical:
*While some employers pay less, almost all employees (90%) in this sample                        Ability to write, edit & debug computer programs;
make wages found in the ranges under “Weighted by Employees”                                     Ability to use programming languages;
Most firm do not hire programmers without experience. Some employers hire                        Ability to apply database management principles; Problem solving skills;
programmer aides, but do not tend to keep the same individual for more than                      Ability to write documentation of computer procedures;
a year or two. Many employees in this sample are union employees ( local & state                 Ability to write effectively; Ability to use diagnostics programs.
government) and they tend to earn slightly higher wages than non-union                           Physical:
employees.                                                                                       Ability to perform precision work;
                                BENEFITS                                                         Ability to concentrate for long periods of time.
                          ratio of firms responding
                                                                                                 Personal:
Medical Insurance       15/16                                                                    Ability to work as part of a team; Customer service skills;
Paid Vacation           14/16                                                                    Ability to use ingenuity & imagination; Ability to work independently;
Paid Sick Leave         13/16                                                                    Ability to work under pressure; Ability to interact well with others;
Dental Insurance        11/16                                                                    Willingness to work with close supervision.
Vision Insurance        11/16                                                                    Basic:
Life Insurance          10/16                                                                    Ability to think logically; Ability to read & follow instructions;
Retirement Plans         9/16                                                                    Oral communication skills.
Child Care               2/16
                                0%   10%   20%    30%   40%   50%   60%   70%   80%   90% 100%

Although not all employers offer the above benefits, almost all of the employees                 Employers usually seek knowledge of programming languages, including C
in this occupation receive medical insurance, paid vacation and paid sick leave.                 and C++, Visual Basic, RPG and COBOL. Employers also indicate that the
Most employers pay the entire cost of benefits for employees in this occupation.                 ability to load and set up software applications, to set up mathematical
                                                                                                 functions and to enter data are very important in this occupation. Employers
                EMPLOYMENT TRENDS                                                                predict that internet development will be an increasingly important area for
                                                                                                 Programmers in the future.
            OCCUPATIONAL FORECAST 1995-2002
                                                                                                 Most employers report that employees in this occupation should have
Size, 2002:                         350 – Medium                                                 knowledge of algebra, geometry and basic statistics, and should have suffi-
Growth Rate (per yr.):              2.4% – Average                                               cient writing skills to compose technical reports and articles.
Job Growth (95-02):                 40
Separations (95-02):                50                                                                      OCCUPATIONAL MOBILITY
                SUPPLY/DEMAND ASSESSMENTS
Employer response indicates that this occupation is growing in San Joaquin                         FROM                                                            TO
County. Although only some firms (30%) reported growth in this occupation                                       Manager (Software Development/Computer Operations)
during the last year, those firms represent approximately 65% of the employ-                             Senior Programmer/Project Leader
ment in this sample. Almost all employers predict a stable or growing hiring rate                    Computer Programmer
for this occupation over the next three years. The market for this occupation is
somewhat competitive, and many opportunities exist for applicants with suffi-                    Programmer Aide/Data Technician
cient experience and/or training. Most employers (85%) reported some difficulty                  Some employers promote into the occupation of Computer Programmer from
finding fully experienced and qualified applicants to fill positions in this occupa-             lower level positions like Data Technician, Network Specialist or Technical
tion. Most employers (75%) also reported some difficulty finding inexperienced
applicants who are qualified for the position. Many employers reported hiring                    Support. Many employers promote from this occupation to higher level
into this position within the last year.                                                         positions like Senior Programmer or Project Leader, or into supervisory or
                        WHERE THE JOBS ARE Percent SIC                                           managerial positions like Manager of Software Development or Computer
Local Government                                             20%         9030                    Operations Supervisor. Most employers recruit for this occupation through
Data Processing & Preparation                                14%         7374                    newspaper advertising and many use employees referrals. Many employers also
Computer Integrated Systems Design                             7%        7373                    use interviews and references to screen applicants for this position, and some
Computer Programming Services                                  6%        7371                    use drug tests. Most employees in this sample (70%) are male.
San Joaquin County WorkNet 1999/2000                                                         52                                                            STUDIED IN 1998
                                                                                    COMPUTER PROGRAMMERS
                                                                                                                              INCLUDING AIDES
                                                                                                        TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Ave.
Stockton, CA 95207
(209) 954-5051
                                                                                                                              N/A
            Computer Science -Associate of Science Degree
Average time to complete program: 2 years (60 - 82 units)
Approximate tuition cost:         *$720 - $984 CA Residents
Other fees:                       Text fees, Parking fees
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                                    ADULT SCHOOL COURSES
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Associate of Science Degree
Target students:                  High School/GED recipients/Re-entry Students

Students majoring in this field can choose from courses in the following areas of                                             N/A
computer science: programming, software applications, operating systems, data-
bases and internet.
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

   CERTIFICATE/DIPLOMA PROGRAMS                                                                             DEGREE PROGRAMS
M.T.I. College of Business and Technology                                                University of the Pacific
5221 Madison Avenue                                                                      3601 Pacific Avenue
Sacramento, CA 95841                                                                     Stockton, CA 95211-0197
(916) 339-1500                                                                           (209) 946-2211
                            Computer Programming                                                                       Computer Science
Average time to complete program: 10.5 months                                            Average time to complete program: 4 years
Approximate tuition cost:         $8,300                                                 Approximate tuition cost:         $19,000 per school year
Other fees:                       $611.45                                                Other fees:                       Textbook, housing, parking & other fees vary
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma or GED, prior college or exp.             Program Requirements:             “C” Average or better
                                  Pass entrance exam                                                                        Complete at least 30 units of General Ed courses
Open entry/ Open exit:            No                                                     Prerequisites:                    HS Diploma/GED
What is received upon completion: Diploma                                                                                  Meet admissions requirements
Target students:                  Adults                                                 Open entry/ Open exit:            No
                                                                                         What is received upon completion: Bachelors of Science (B.S.) Degree
                                                                                         Target students:                  High School graduates/GED recipients
Students enrolling in the Computer Programming course are preparing for employ-
ment in data processing or entry-level computer programming.                             The Computer Science major provides a strong background in the theory and practice
                                                                                         of computer science and includes course work in computing theory, data structures
                                                                                         and algorithms, software design, application and windows programming, network
                                                                                         programming and database systems.


                                                                                         Also:
                                                                                         Chapman University, Modesto                                ...(209) 545-1234
                                                                                         MTI College of Business & Technology, Sacramento           ...(916) 339-1500
                                                                                         Heald College, Stockton                                    ...(209) 477-1114
                                                                                         Humphreys College, Stockton                                ...(209) 478-0800
                                                                                         CSU Stanislaus (MCRC), Stockton                            ...(209) 667-3122


          APPRENTICESHIP PROGRAMS                                                                          ASSESSMENT CODES
                                                                                         California Occupational Guide #81

                                                                                         Special Vocational Preparation: 8 (4-10 years)

                                                                                                    R ML                                G V N S P QK F ME C
                                      N/A                                                GED:       5 4 5                    APTITUDES: 2 2 2 4 4 1 4 4 4 5 5

                                                                                         GOE     Code: 11.01.01
                                                                                         SOC     Code: 3971
                                                                                         CIP     Code: 11.0201



                                                                                    53                                       San Joaquin County WorkNet 1999/2000
COMPUTER SOFTWARE & SUPPORT TECHNICIAN
 18 FIRMS RESPONDING                                         OES Code: 213132999                                 Q 24+
                                 DESCRIPTION                                                                            EMPLOYER REQUIREMENTS
Computer and Software Support Technicians assist in monitoring opera-                                                             EDUCATION & TRAINING
tions of computers and peripheral equipment. They have knowledge of a                                        Many employers report that they require at least a high school diploma (or
variety of word processing, spreadsheet, and data base applications. They                                    the equivalent) or an Associates degree for applicants to this position. Many
assist and provide training in the operation of computers, peripheral                                        employers indicated that new hires are required to complete some technical
equipment, and software; enter commands to help computer operators                                           or vocational training.
identify and correct errors, revise input data and programs; recommend
changes in programs, in routines, and in quality -control standards to                                                   EXPERIENCE & OTHER REQUIREMENTS
improve operating efficiency.                                                                                Most employers indicated that they require applicants to have an average of
                                                                                                             2 years of experience in this occupation prior to hiring. Many employers who
              WAGES & FRINGE BENEFITS                                                                        require experience will accept 12 months of training in any computer science
Union Wages                                                                                                  related course work as a substitute for experience.
Weighted by Employers in Sample Range                                                    Median
Entry Level/No Experience:                               $ 9.75 - $13.39                  $11.57                                    VERY IMPORTANT SKILLS
Experienced/ New to Firm:                                $10.70 - $19.16                  $15.85
3+ Yrs. Experience with Firm:                            $11.74 - $24.15                  $20.46             Technical:
                                                                                                             Ability to troubleshoot and perform diagnostics on systems and programs;
Non-Union Wages                                                                                              Ability to read, understand, and follow procedures according to manuals &
Weighted by Employees in Sample                                                                              oral instructions; Ability to enable computers to perform many routine tasks;
Entry Level/No Experience:              $ 6.00 - $17.31          $11.76                                      Ability to adapt to changes in technology;
Experienced/ New to Firm:               $ 7.00 - $24.35          $14.95                                      Ability to train customers in proper usage of systems and equipment;
3+ Yrs. Experience with Firm:           $10.00 - $25.62          $19.52                                      Ability to install and maintain peripheral equipment;
                                                                                                             Ability to set up and maintain networked systems;
Most employees earn wages found under the section “weighted by employ-                                       Knowledge of client server applications;
ees”. Almost all employees work full time and average 40 hours per week;                                     Ability to schedule installations, backups, maintenance and other procedures;
most employees (75% ) in this sample are male. Some employers (35%)                                          Knowledge of direct applications between mainframes and PCs;
reported that employees wages in this occupation are subject to a collective                                 Knowledge of minicomputers, including hardware and a variety of
bargaining unit or union agreement.                                                                          operating systems; Ability to maintain log books & operating records;
                                            BENEFITS                                                         Knowledge of mainframe computers including hardware and operating procedures
                  ratio of firms responding (with Full-Time Employees)                                       Physical:
Medical Insurance             15/16                                                                          Visual Acuity , Manual dexterity.
Paid Vacation                 15/16                                                                          Personal:
Paid Sick Leave               14/16                                                                          Ability to work independently; Ability to work effectively under pressure;
Dental Insurance              14/16                                                                          Ability to multi task; Ability to read and follow written instructions;
Vision Insurance              13/16                                                                          Oral communication skills; Ability to follow oral instructions;
Retirement Plans              13/16                                                                          Ability to manage crisis situations; Ability to make independent decisions;
Life Insurance                12/16                                                                          Ability to meet deadlines; Willingness to work night, evening, or weekend shifts;
Child Care                     3/16                                                                          Willingness to work with close supervision.
                                       0%    10%   20%    30%   40%   50%   60%   70%    80%   90% 100%
                                                                                                             Almost all employers reported that they require word-processing in appli-
Most employers pay the full cost of benefits for full time employees. A few                                  cants for this position. Most employers reported that persons in this occupa-
employers share the cost of some benefits with part-time employees.                                          tion should possess spreadsheet and database skills and some reported that
                                                                                                             they require desktop publishing and other software skills. Almost all employ-
                    EMPLOYMENT TRENDS                                                                        ers rated knowledge of Windows operating systems and Microsoft software
           OCCUPATIONAL FORECAST 1995-2002                                                                   programs as important qualifications for job entry. Employers on average
Size, 2002:            460 - Medium                                                                          require persons in this position to have the ability to compute interests,
                                                                                                             discounts, and use basic statistics. Employers indicated that persons in this
Growth Rate (per yr.): 6.9% - Much faster than average                                                       occupation should be able to write essays and prepare business letters or
Job Growth (95-02):    150                                                                                   summary reports.
Separations (95-02):   20
*The occupational forecast information is based on OES Code 251020 - Systems Analyst.                                    OCCUPATIONAL MOBILITY
                                                                                                                 FROM                                                             TO
                   SUPPLY/DEMAND ASSESSMENTS                                                                                                              Services Manager/Consultant
Employers reported difficulty finding experienced and inexperienced appli-                                               Computer & Software Support Technician
cants who meet their hiring criteria. Most employers reported that employ-                                   Computer Operator
ment in this occupation remained stable during the last year. Some employ-                                   Many employers reported that they promote into this occupation from lower
ers expect growth in this occupation over the next 2 years, but many predict                                 level positions such as computer operators. Many employers promote from
that employment will remain stable.                                                                          this occupation to higher-level positions such as MIS manager/supervisor.
                                                                                                             Almost all employers recruited applicants to fill vacant positions via newspa-
                              WHERE THE JOBS ARE*                           Percent        SIC               per ads. Many employers recruited applicants through employee referrals
                                                                                                             and the Internet.
Elementary & Secondary Schools                                              22%          8211                Most employers reported that recent new hires in this occupation are
Computer & Computer Software Stores                                         16%          5734                excellent in such qualities as honesty, attendance, speaking clearly, personal
Local Government                                                            16%          9030                grooming, working accurately, and meeting deadlines. Applicants that were
General Medical & Surgical Hospitals                                        11%          8062                not hired were deficient in punctuality, cooperation and tolerating stress.
*This survey found that employers in this occupation are found in a variety of industries. The industries    Most employers screen applicants for this occupation through drug testing
listed above reflect the industries which employers in this sample were found.                               and police background checks.


San Joaquin County WorkNet 1999/2000                                                                        54                                                            STUDIED IN 1999
                  COMPUTER SOFTWARE & SUPPORT TECHNICIAN

                                                                                                          TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Ave.
Stockton, CA 95207
(209) 954-5151
                                                                                                                                   N/A
                              Computer Science
Average time to complete program: 2 years (43-51 units)
Approximate tuition cost:         *$516 - $612 CA Residents
Other fees:                       Text fees, Parking fees
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                                    ADULT SCHOOL COURSES
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High School/GED recipients/Re-entry Students

Students majoring in this field can choose from courses in the following areas of                                                  N/A
computer science: programming, software applications, operating systems, data-
bases and internet.
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

   CERTIFICATE/DIPLOMA PROGRAMS                                                                              DEGREE PROGRAMS
M.T.I. Business Technology                                                               California State University, Stanislaus
6006 N El Dorado St                                                                      612 E. Magnolia St.
Stockton, CA 95207                                                                       Stockton, CA 95202
(209) 957-3030                                                                           (209) 467-5300
                   Microcomputer Support Specialist II                                                                  Computer Science
Average time to complete program: 1 year (46 units)                                      Average time to complete program: 4 years
Approximate tuition cost:         $5,297                                                 Approximate tuition cost:         $5,124
Other fees:                       N/A                                                    Other fees:                       Textbook, housing, parking & other fees vary
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma or GED, prior college or exp.             Program Requirements:             2.0 GPA or higher
                                                                                         Prerequisites:                    HS Diploma/GED
                                  Pass entrance exam                                                                       Meet admissions requirements
Open entry/ Open exit:            Yes                                                    Open entry/ Open exit:            No
What is received upon completion: Diploma                                                What is received upon completion: Bachelors of Arts (B.A.) Degree
Target students:                  Adults                                                 Target students:                  High School graduates/GED recipients

The program prepares students for entry level positions using microcomputers as          The Computer Science major provides a strong background in the theory and practice
tools for a variety of business applications such as data entry and retrieval and word   of computer science and includes course work in computing theory, data structures
processing.                                                                              and algorithms, software design, application and windows programming, network
                                                                                         programming and database systems.
Also:
Office Skills Center, Stockton                               ...(209) 472-2160
Heald Business College, Stockton                             ...(209) 477-1114           Also:
ITT Technical Institute, Modesto                             ...(209) 858-0077           Chapman University, Modesto                               ...(209) 545-1234
Pacific Training Institute, Stockton                         ...(209) 953-4254           Heald College, Stockton                                   ...(209) 477-1114
Worldwide Educational Services, Stockton                     ...(209) 951-1174           Humphrey’s College, Stockton                              ...(209) 478-0800
                                                                                         University of the Pacific, Stockton                       ...(209) 946-2211




          APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                         California Occupational Guide

                                                                                         Special Vocational Preparation:

                                                                                                     R ML                                   G V N S P QK F ME C
                                      N/A                                                GED:                                  APTITUDES:

                                                                                         GOE      Code:
                                                                                         SOC      Code:
                                                                                         CIP      Code:


                                                                                    55                                         San Joaquin County WorkNet 1999/2000
CONSTRUCTION MANAGERS
    15 FIRMS RESPONDING                                 OES Code: 150170                                       Q 24+
                         DESCRIPTION                                                                        EMPLOYER REQUIREMENTS
Construction Managers plan, organize, direct, control or coordinate, usually                                           EDUCATION & TRAINING
through subordinate supervisory personnel, activities concerned with the con-                    All of the recently hired employees in this sample have completed high
struction and maintenance of structures, facilities, and systems, including spe-                 school or have received a GED and many (50%) have completed at least some
cialized construction fields, such as carpentry or plumbing. Does not include                    college. A few employers require a contractor’s license or job safety and first
general managers of large construction contracting firms.                                        aid training.
                                                                                                              EXPERIENCE & OTHER REQUIREMENTS
           WAGES & FRINGE BENEFITS                                                               Employers almost always require previous experience for applicants to this
                                                                                                 occupation. Most prefer two to five years of construction experience as a
1
    Weighted by Employer Sample                   Range                        Median            Carpenter, Estimator or Finisher, or supervisory experience as a Foreman,
2
 Entry Level/No Experience:                          *                            *              Superintendent or Project Manager. Employers generally will not consider
Experienced/ New to Firm:                       $ 9.75 - $25.75                $18.30            training as a substitute for experience when evaluating applicants for this
                                                                                                 occupation.
3+ Yrs. Experience with Firm:                   $11.50 - $34.25                $21.54
                                                                                                                       VERY IMPORTANT SKILLS
1
    Weighted by Employees in Sample Range                                      Median            Technical:
2
 Entry Level/No Experience:                          *                           *               Ability to read blueprints;
Experienced/ New to Firm:                       $12.00 - $25.75                $18.30            Ability to read & comprehend information quickly;
3+ Yrs. Experience with Firm:                   $14.00 - $34.25                $21.63            Knowledge of safe equipment operating procedures;
1
                                                                                                 Knowledge of building codes and specifications;
  Almost all employees (90%) in this sample earn wages found under the section
“Weighted by employees in the Sample.”
                                                                                                 Knowledge of OSHA standards;
2
  Most employers (75%) in this sample do not hire at this level.
                                                                                                 Record keeping skills; Ability to write effectively;
                                                                                                 Performance appraisal skills; Ability to use a computer.
All of the employees in this sample work full time and average 45 hours per                      Physical:
week. Few employees in this sample are union.                                                    Ability to stand continuously for 2 or more hours;
                                                                                                 Ability to work in inclement weather conditions.
                                    BENEFITS                                                     Personal:
                         ratio of firms responding                                               Ability to work as part of a team;
Medical Insurance      14/15                                                                     Ability to interact well with others; Ability to work under pressure;
Paid Vacation          12/15                                                                     Ability to organize and direct the work of others;
                                                                                                 Organizational & time management skills;
Dental Insurance       12/15                                                                     Ability to motivate others; Ability to work independently;
Retirement Plans       11/15                                                                     Ability to maintain good business relationships.
Paid Sick Leave         8/15                                                                     Basic:
Life Insurance          5/15                                                                     Ability to think logically;
Vision Insurance        4/15                                                                     Ability to read & follow instructions; Oral communication skills;
                               0%   10%   20%    30%   40%   50%   60%   70%   80%    90% 100%
                                                                                                 Business math skills; Public contact skills.
Most employers pay the entire cost of benefits for employees in this occupa-                     Employers generally require their Construction Managers to have an exten-
tion.                                                                                            sive knowledge of the company’s area of specialization (e.g. plumbing,
                                                                                                 carpentry, electrical work). Some employers indicate that knowledge of
                                                                                                 engineering principles is important for workers in this occupation. Many
               EMPLOYMENT TRENDS                                                                 employers require their employees in this occupation to have basic computer
           OCCUPATIONAL FORECAST 1995-2002                                                       skills, including familiarity with word processing and spreadsheet programs.
Size, 2002:            350 – Medium                                                              Over the next three years the ability to use computers and specific software
                                                                                                 applications for tasks such as estimating, scheduling and report writing will
Growth Rate (per yr.): 3.0% – Faster than average                                                be increasingly important for workers in this occupation. Employees in this
Job Growth (95-02):    60                                                                        occupation generally need sufficient math skills to perform basic mathemati-
Separations (95-02):   50                                                                        cal operations, including the use of decimals & fractions; knowledge of
                                                                                                 geometry, algebra and trigonometry is also useful. Construction Managers
               SUPPLY/DEMAND ASSESSMENTS                                                         generally need at least sufficient writing skills to compose coherent sentences
Employer response indicates that employment in this occupation is growing                        and paragraphs. Employees in this occupation may be required to produce
in San Joaquin County. Most employers sampled report growth in this                              reports, business letters or technical documents.
occupation over the last year and predict stability or growth over the next                                 OCCUPATIONAL MOBILITY
three years. The market for this occupation is only somewhat competitive,
and opportunities exist for individuals with sufficient knowledge and experi-                      FROM                                                             TO
ence. Employers report that it is somewhat difficult to find fully experienced                                                                General Manager
applicants who are qualified for the position. Most (75%) of the employers                                                    Construction Manager
sampled have hired into this position within the last year. Almost all (85%) of                  Construction Worker (Carpenter/Plumber/Laborer)
the employees hired during the last year were hired because of occupational
or company growth.                                                                               Most employers promote into this occupation from lower level positions like
                                                                                                 Carpenter, Finisher or Laborer. Some employers (30%) promote from this
                       WHERE THE JOBS ARE                                                        occupation to higher level supervisory positions like General Manager. Most
                                                                   Percent      SIC              employers recruit for this occupation through newspaper advertising and in-
Single Family Housing Construction                                 17%         1521              house promotion or transfer. Many employers also recruit through employee
                                                                                                 referrals. Many employers use drug tests and police record checks to screen
Nonresidential Construction                                        11%         1542              applicants for this position, and some also use DMV checks and reading or
Local Government                                                   11%         9030              math aptitude tests to screen applicants. All employees (100%) in this sample
Plumbing, Heating, A/C                                              8%         1711              are male.
San Joaquin County WorkNet 1999/2000                                                         56                                                             STUDIED IN 1998
                                                                                   CONSTRUCTION MANAGERS

                                                                                                          TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Ave.
Stockton, CA. 95207
(209) 954-5051                                                                                                                  N/A
                 Construction Management Technology
Average time to complete program: 2-3 years (39 - 41 units)
Approximate tuition cost:         $468 - $492 CA Residents
Other fees:                       Text, parking fees vary
Program Requirements:            “C” average
Prerequisites:                    H.S. diploma, GED or 18 years of age
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High School/GED recipients/Re-entry Students

This course prepares interersted students the skills needed to perform such jobs as
site supervisor, foreperson or front line supervisor.
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.


  CERTIFICATE/DIPLOMA PROGRAMS                                                                         ADULT SCHOOL COURSES
Worldwide Educational Services
1016 E Bianchi Road, Suite C-6
Stockton, CA 95210
(209) 951-1174
                  Construction Estimating/Management                                                                            N/A
Average time to complete program:     300 hours
Approximate tuition cost:             $3,600
Other fees:                           Materials $225
Program requirements:                 “C” average or better
Prerequisites:                        N/A
Open entry/ Open exit:                Yes
What is received upon completion:     Certificate
Target students:                      Adults
                                                                                                             DEGREE PROGRAMS
Management track positions generally require knowledge of a particular industry,
personnel issues, operations and computer skills. With this training the graduate is
prepared to enter the working world of construction estimating/management.

         APPRENTICESHIP PROGRAMS                                                                                                N/A




                                                                                                            ASSESSMENT CODES
                                                                                          California Occupational Guide: N/A

                                                                                          Special Vocational Preparation: 7 (2-4 years)

                                                                                                     R ML                               G V N S P QK F ME C
                                                                                          GED:       5 5 4                   APTITUDES: 2 3 2 2 3 3 4 4 4 4 5

                                                                                          GOE     Code: 05.02.02
                                                                                          SOC     Code: 1330
                                                                                          CIP     Code: N/A



                                                                                     57                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                   DOT Code:             TITLE
COOKS – INSTITUTION                                                                                                                315.361-010
                                                                                                                                   313.381-030
                                                                                                                                                         COOK
                                                                                                                                                         COOK, SCHOOL CAFETERIA
OR CAFETERIA
 16 FIRMS RESPONDING                                         OES Code: 650280                               T <24
                            DESCRIPTION                                                                            EMPLOYER REQUIREMENTS
Institution or cafeteria cooks prepare and cook family-style meals for institu-                                              EDUCATION & TRAINING
tions, such as schools, hospitals, or cafeterias. They usually prepare meals in                         Almost all recent hires into this occupation have a high school diploma or its
large quantities rather than to individual order. They may cook for employees                           equivalent. A few employers require vocational training in basic food
in office buildings or other large facilities.                                                          preparation and service.

           *WAGES & FRINGE BENEFITS
                                                                                                                   EXPERIENCE & OTHER REQUIREMENTS
Weighted by Employer Sample                           Range                         Median              Employers usually require between 12-24 months of experience in the food
Entry Level/No Experience:                          $ 5.00 - $ 8.25                 $ 7.00              service industry although many reported that they will sometimes substitute
Experienced/ New to Firm:                           $ 5.50 - $11.50                 $ 7.84              training for experience.
3+ Yrs. Experience with Firm:                       $ 6.00 - $11.50                 $ 8.50
                                                                                                                                 VERY IMPORTANT SKILLS
Weighted by Employees in Sample Range                                               Median
                                                                                                        Technical:
Entry Level/No Experience:                     $ 5.50 - $ 8.00               $ 7.75
                                                                                                        Ability to measure & weigh food items;
Experienced/ New to Firm:                      $ 6.00 - $ 8.75               $ 8.64
                                                                                                        Food preparation skills;
3+ Yrs. Experience with Firm:                  $ 7.00 - $10.00               $ 9.47
                                                                                                        Ability to select & store food.
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California
minimum wage increased to $5.75 on March 1, 1998.                                                       Physical:
Most of the employees in this occupation are part-time and average 24 hours                             Ability to stand for prolonged periods;
per week. Some employers and many employees are union, but their wages                                  Ability to lift at least 30 lbs. repeatedly;
fall into the ranges listed above.                                                                      Ability to tolerate high temperatures.
                                 BENEFITS                                                               Personal:
                               ratio of firms responding                                                Ability to work independently.
Paid Sick Leave           14/16                                                                         Basic:
Medical Insurance         13/16                                                                         Ability to work as part of a team;
Dental Insurance          13/16                                                                         Oral communication skills;
Vision Insurance          13/16                                                                         Ability to read and follow instructions.
Paid Vacation             11/16
Life Insurance             8/16                                                                         Most employers report that individuals in this occupation should be able to
                                                                                                        write simple sentences, multiply and divide and have knowledge of decimals
Retirement Plans           7/16
                                  0%    10%   20%    30%   40%   50%    60%   70%   80%   90%   100%    and fractions.
Some employers offer benefits, similar to those above, for part-time workers.
Many employers pay the cost of benefits for their full-time employees, but                              Most employers rated their most recent hires as excellent in the areas of
most part-time employees share the cost of benefits.                                                    honesty and meeting deadlines. Some employers reported that applicants
                                                                                                        for this position will need to have computer skills such as the use of databases
                 EMPLOYMENT TRENDS                                                                      and spreadsheets.

            OCCUPATIONAL FORECAST 1995-2002
                                                                                                                    OCCUPATIONAL MOBILITY
Size, 2002:                            570 – Large
Growth Rate (per yr.):                 2.0% – Slower than average                                           FROM                                                            TO
Job Growth (95-02):                    70                                                                                                            Cafeteria Manager/Supervisor
Separations (95-02):                   110
                                                                                                                              Cook-Institution or Cafeteria
             SUPPLY/DEMAND ASSESSMENTS
Most employers have little difficulty finding experienced or inexperienced                              Assistant Cook/Dietary Aide
applicants who meet their hiring standards. Almost all employers reported
that employment in this occupation remained stable over the past 12 months                              Most employers promote from other positions, such as assistant cook or
and many expect that it will remain stable over the next three years. Most                              dietary aide, to this occupation and many also promote from this occupation
employees hired during the last 12 months were hired to replace turnover.                               to higher level positions such as cafeteria manager or supervisor.
                                                                                                        Many employers use police record background check to screen applicants to
                          WHERE THE JOBS ARE                                                            this position and many require medical physicals upon accepting the posi-
                                                                       Percent      SIC                 tion.
Elementary & Secondary Schools                                         20%          8211
State Government                                                       20%          9020                Some employers use drug testing as a method of screening applicants to this
Eating Places                                                          13%          5812                position. Most employers use employee referrals and newspaper ads to
Skilled Nursing Care Facilities                                        12%          8051                recruit applicants for this position.

San Joaquin County WorkNet 1999/2000                                                                   58                                                           STUDIED IN 1997
                                                                                                     COOKS – INSTITUTION
                                                                                                            OR CAFETERIA
                                                                                                         TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                     Culinary Arts - Basic or Advanced                                                                          N/A
Average time to complete program:  1 or 3 semester (8 or 38 units)
Approximate tuition cost:         *$96 - $456 CA Residents
Other fees:                       Text fees, Parking fees, uniforms, supplies
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
                                                                                                       ADULT SCHOOL COURSES
Target students:                  High School/GED recipients/Re-entry Students
                                                                                          Tracy Adult Center
The Culinary Arts program is designed for students interested in working in the           315 E. 11th Street
culinary arts industry as a career. Students will be prepared for employment in a         Tracy, CA 95376
variety of occupations within this industry, including restaurant cook, institutional     (209) 831-5034
cook, or food service manager. An eight unit Basic Culinary Arts certificate program                                    Cook - Preparation
is available for students interested in the basic principles of food preparation and      Average time to complete program:    6 months
service.                                                                                  Approximate tuition cost:            $25.00
                                                                                          Other fees:                          $10.00 lab fee & materials
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.    Program requirements:                N/A
                                                                                          Prerequisites:                       N/A
  CERTIFICATE/DIPLOMA PROGRAMS                                                            Open entry/ Open exit:               Yes
                                                                                          What is received upon completion:    Certificate
                                                                                          Target students:                     Adults 18 years and older

                                                                                          This course will provide the fundamental needed to successfully plan, purchase
                                                                                          ingredients, and prepare many entrees following a recipe. Also included will be
                                                                                          sanitation and different tools and equipment used for certain recipes and garnishes.
                                      N/A
                                                                                          Also:
                                                                                          Manteca Adult School, Manteca                              ...(209) 825-3100

                                                                                                           DEGREE PROGRAMS


                                                                                                                               N/A

          APPRENTICESHIP PROGRAMS                                                                              ASSESSMENT CODES
                                                                                          California Occupational Guide #366

                                                                                          Specific Vocational Preparation: 6 (12 to 24 months)

                                                                                                     R ML                               G V N S P QK F ME C
                                      N/A                                                 GED:       3 2 2                   APTITUDES: 3 4 4 4 4 3 4 4 3 5 4

                                                                                          GOE     Code: 05.10.08
                                                                                          SOC     Code: 5214
                                                                                          CIP     Code: 12.0505




                                                                                     59                                      San Joaquin County WorkNet 1999/2000
                                                                                                                        DOT Code:             TITLE
COOKS – SHORT ORDER                                                                                                     313.374-014           COOK, SHORT ORDER


 15 FIRMS RESPONDING                                       OES Code: 650350                        <24
                          DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Short Order Cooks prepare and cook to order a variety of foods that require
only a short preparation time. They may take orders from customers and                                           EDUCATION & TRAINING
serve patrons at counters or tables. Does not include cooks in fast food                       Almost all (90%) of the recently hired employees in this sample have
establishments.                                                                                completed high school or have received a GED.
                                                                                                          EXPERIENCE & OTHER REQUIREMENTS
          *WAGES & FRINGE BENEFITS                                                             Employers sometimes require 6 months or more of previous experience as
Weighted by Employer Sample                          Range                     Median          a Food Preparation Worker, Prep Cook, Assistant Cook or in a related food
Entry Level/No Experience:                     $ 5.75 - $ 7.00                 $ 5.88          service position. In some cases employers will consider training as a substi-
Experienced/ New to Firm:                      $ 5.75 - $ 8.00                 $ 7.00          tute for experience when evaluating applicants for this occupation.
3+ Yrs. Experience with Firm:                  $ 6.50 - $12.00                 $ 8.00
Weighted by Employees in Sample Range                                          Median                                  VERY IMPORTANT SKILLS
Entry Level/No Experience:                     $ 5.75 - $ 6.00                 $ 5.75          Technical:
Experienced/ New to Firm:                      $ 6.00 - $ 8.00                 $ 7.00          Knowledge of food preparation;
3+ Yrs. Experience with Firm:                  $ 7.50 - $12.00                 $ 8.00          Knowledge of fry cooking;
Almost all of the employees (85%) in this sample earn wages found under the section            Problem solving skills;
“Weighted by Employees in Sample”.                                                             Ability to select and store food.
Most (80%) of the employees in this sample work full time and average 40                       Physical:
hours per week and some (20%) work part time and average 25 hours per                          Good sense of taste and smell;
week.                                                                                          Ability to lift at least 30 lbs.;
                             BENEFITS                                                          Ability to do strenuous, physically demanding work.
                              ratio of firms responding                                        Personal:
                                                                                               Ability to interact well with others;
Paid Vacation          7/15
Medical Insurance      5/15                                                                    Ability to work under pressure;
Dental Insurance       3/15                                                                    Ability to work independently;
Paid Sick Leave        2/15                                                                    Willingness to work with close supervision;
Life Insurance         2/15                                                                    Willingness to work evenings;
Retirement Plans       1/15                                                                    Ability to work as part of a team;
Vision Insurance       0/15
                              0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%    Ability to perform routine, repetitive work;
Most employers (60%) do not offer benefits to employees in this occupation.                    Ability to work varying shifts;
                                                                                               Organizational & time management skills;
                EMPLOYMENT TRENDS                                                              Ability to work part-time or on-call.
           OCCUPATIONAL FORECAST 1995-2002                                                     Basic:
                                                                                               Ability to follow oral instructions;
Size, 2002:                         290 – Medium                                               Ability to read & follow instructions.
Growth Rate (per yr.):              3.7% – Faster than average
Job Growth (95-02):                 60                                                         Employees in this occupation generally need sufficient math skills to perform
Separations (95-02):                50                                                         basic mathematical operations, including using decimals and fractions, and
                                                                                               sufficient language skills to compose complete sentences.
               SUPPLY/DEMAND ASSESSMENTS
Employer response indicates that employment in this occupation is growing                                 OCCUPATIONAL MOBILITY
slowly in San Joaquin County. Almost all employers (95%) report a stable
                                                                                                   FROM                                                         TO
hiring rate in this occupation over the last year. While many employers (55%)
                                                                                                                        Shift Supervisor/Kitchen Manager/Head Cook
anticipate stability in this occupation over the next three years, many others
                                                                                                                    Cook-Short Order
(45%) predict a growing hiring rate. The market for this occupation is only
                                                                                               Busperson/Dish Washer/Food Prep
somewhat competitive, and the combination of occupational growth and a
high turnover rate should create many job opportunities for qualified                          Many employers (60%) promote employees into this occupation from lower
applicants. Employers report that it is somewhat difficult to find both                        level positions like Dishwasher, Busser and Food Preparation Worker. Most
experienced and inexperienced applicants who are qualified for this posi-                      employers (65%) promote from this occupation to higher level positions like
tion. Most (75%) of the employers sampled have hired into this position                        Head Cook, Kitchen Manager or Shift Supervisor.
within the last year. Most (70% )of the employees hired during the last year
were hired to replace employees who left the company.                                          Many employers recruit for this occupation through employee referrals,
                         WHERE THE JOBS ARE                                                    newspaper advertising or in-house promotion or transfer. A few employers
                                                                 Percent       SIC             use drug tests, DMV checks, references or reading and math aptitude tests to
Eating Places                                                    75%           5812            screen applicants for this position. Most employees in this sample (70%) are
Grocery Stores                                                   11%           5411            male.

San Joaquin County WorkNet 1999/2000                                                          60                                                        STUDIED IN 1998
                                                                                                  COOKS – SHORT ORDER
                                                                                                         TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                     Culinary Arts - Basic or Advanced                                                                          N/A
Average time to complete program:  1 or 3 semester (8 or 38 units)
Approximate tuition cost:         *$96 - $456 CA Residents
Other fees:                       Text fees, Parking fees, uniforms, supplies
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
                                                                                                       ADULT SCHOOL COURSES
Target students:                  High School/GED recipients/Re-entry Students            Tracy Adult Center
                                                                                          315 E. 11th Street
The Culinary Arts program is designed for students interested in working in the           Tracy, CA 95376
culinary arts industry as a career. Students will be prepared for employment in a         (209) 831-5034
variety of occupations within this industry, including restaurant cook, institutional
cook, or food service manager. An eight unit Basic Culinary Arts certificate program                                    Cook - Preparation
is available for students interested in the basic principles of food preparation and      Average time to complete program:    6 months
service.                                                                                  Approximate tuition cost:            $25.00
                                                                                          Other fees:                          $10.00 lab fee & materials
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.    Program requirements:                N/A
                                                                                          Prerequisites:                       N/A
                                                                                          Open entry/ Open exit:               Yes
  CERTIFICATE/DIPLOMA PROGRAMS                                                            What is received upon completion:    Certificate
                                                                                          Target students:                     Adults 18 years and older

                                                                                          This course will provide the fundamental needed to successfully plan, purchase
                                                                                          ingredients, and prepare many entrees following a recipe. Also included will be
                                                                                          sanitation and different tools and equipment used for certain recipes and garnishes.
                                      N/A                                                 Also:
                                                                                          Manteca Adult School, Manteca                              ...(209) 825-3100

                                                                                                           DEGREE PROGRAMS

                                                                                                                               N/A

          APPRENTICESHIP PROGRAMS                                                                              ASSESSMENT CODES
                                                                                          California Occupational Guide #366

                                                                                          Specific Vocational Preparation: 3 (30 days to 3 months)

                                                                                                     R ML                               G V N S P QK F ME C
                                      N/A                                                 GED:       3 2 2                   APTITUDES: 3 3 4 4 3 4 4 4 3 5 4

                                                                                          GOE     Code: 05.10.08
                                                                                          SOC     Code: 5215
                                                                                          CIP     Code: N/A




                                                                                     61                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                  DOT Code:             TITLE
CORRECTION OFFICERS & JAILERS                                                                                                     372.667-018
                                                                                                                                  372.677-010
                                                                                                                                                        CORRECTION OFFICER
                                                                                                                                                        PATROL CONDUCTOR
                                                                                                                                  372.367-014           JAILER


 4 FIRMS RESPONDING                                       OES Code: 630170
                                                                                               T <24
                         DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Correction Officers and Jailers guard inmates in penal or rehabilitative institu-                                  EDUCATION & TRAINING
tions in accordance with established regulations and procedures. They may                     Almost all employers report that they require at least a high school diploma
guard prisoners in transit between jail, courtroom, prison, or other points,                  or the equivalent for applicants to this position. Some employers indicate that
traveling by automobile or public transportation, and may be designated deputy                new hires are required to complete some technical or vocational training.
guard. This occupation includes Deputy Sheriffs who spend the majority of                               EXPERIENCE & OTHER REQUIREMENTS
their time guarding prisoners in county correctional institutions.                            Some employers indicated that they prefer but do not require applicants to
                                                                                              have 2 months of experience prior to hiring. Employers will accept a few
           WAGES & FRINGE BENEFITS                                                            months of training in any law enforcement field as a substitute for experience
                                                Range                        Median           in some cases.
Entry Level/No Experience:                $10.54 - $19.62                    $12.87                                  VERY IMPORTANT SKILLS
Experienced/ New to Firm:                 $10.54 - $19.62                    $12.87           Technical:
3+ Yrs. Experience with Firm:             $11.59 - $19.62                    $18.61           Ability to analyze situations accurately and to react quickly;
Almost all employees work full time and average 40 hours per week. Most                       Understanding a variety of cultures; Conflict resolution skills;
employees (75%) are male. All employers in this sample are union employers.                   Ability to interview others for information; Ability to use a computer.
Most employers require employees in this occupation to work day, swing and                    Physical:
graveyard shifts.                                                                             Ability to pass physical performance tests;
                                                                                              Ability to use physical force in self defense ;
                                                                                              Ability to stand for extended periods of time;
                                  BENEFITS                                                    Ability to sit for extended periods of time.
              ratio of firms responding (with Full-Time Employees)
                                                                                              Personal:
Paid Vacation          4/4                                                                    Emotional maturity; Ability to pass a psychological interview;
Medical Insurance      4/4                                                                    Ability to read and comprehend information quickly;
Paid Sick Leave        4/4                                                                    Ability to follow oral instructions;
Dental Insurance       4/4                                                                    Ability to read and follow written instructions;
Retirement             4/4                                                                    Verbal communication skills; Ability to handle crisis situations;
Vision Insurance       4/4                                                                    Clean police record; Problem solving skills;
Life Insurance         4/4                                                                    Analytical skills; Ability to work independently;
                             0%   10%   20%   30%   40%   50%   60%   70%   80%    90% 100%   Clean DMV record; Valid California’s Driver’s license;
Almost all employers pay the full cost of benefits for full time employees.                   Ability to write effectively; Ability to work as part of a team.
                                                                                              Some employers reported that they require word-processing and spread-
                                                                                              sheet skills in applicants for this position. Most employers reported that
                                                                                              persons in this occupation should have knowledge of multiplication, divi-
               EMPLOYMENT TRENDS                                                              sion, decimals and fractions. Some employers indicated that persons in this
           OCCUPATIONAL FORECAST 1995-2002                                                    occupation should be able to write simple and complex sentences, essays or
Size, 2002:            2,020 – Very Large                                                     reports, business letters, technical documents, and articles or speeches.
Growth Rate (per yr.): 6.6% – Much faster than average
Job Growth (95-02):    640
                                                                                                         OCCUPATIONAL MOBILITY
Separations (95-02):   170                                                                      FROM                                                             TO
               SUPPLY/DEMAND ASSESSMENTS                                                                                       Correctional Sergeant, Lieutenant, Captain
                                                                                               Correctional Officer
Employers reported great difficulty finding inexperienced applicants who                      Many employers reported that they promote into this occupation from lower
meet their hiring criteria. Many employers indicated that employment in this                  level positions such as office assistants. All employers promote from this
occupation remained stable or declined during the last year. However, many                    occupation to positions such as correctional counselor, parole agent, correc-
employers expect growth in this occupation over the next 2 years.                             tional sergeant, lieutenant and captain.
                                                                                              All employers recruited applicants to fill vacant positions via newspaper ads.
                        WHERE THE JOBS ARE                                                    Most employers also recruited positions through colleges/universities and
                                                                                              many used employee referrals.
                                                                Percent      SIC              All employers screen applicants for this occupation through DMV and police
State Government                                                 56%         9020             background checks, medical physicals and reading, math and aptitude
Local Government                                                 42%         9030             assessments. Many employers also screen through drug testing.


San Joaquin County WorkNet 1999/2000                                                      62                                                             STUDIED IN 1999
                                                                  CORRECTION OFFICERS & JAILERS
                                                                                                        TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College                                                                Lindbergh Educational Center
5151 N. Pacific Avenue                                                                   311 E. North
Stockton, CA 95207                                                                       Manteca, CA 95336
(209) 954-5051                                                                           (209) 825-3100
              Correctional Science - Associate of Sciences                                                       Careers in Law Enforcement
Average time to complete program: 2 years (60-61 units)                                  Average time to complete program:    1 year
Approximate tuition cost:         *$720 CA Residents                                     Approximate tuition cost:            None
Other fees:                       Text fees, Parking fees                                Other fees:                          None
Program Requirements:             “C” average or better                                  Program requirements:                “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                       Prerequisites:                       None
                                  Take assessment/placement test                         Open entry/ Open exit:               Yes
Open entry/ Open exit:            No                                                     What is received upon completion:    Certificate
What is received upon completion: Associate of Science Degree                            Target students:                     1th & 12th grade students, adults
Target students:                  High School/GED recipients/Re-entry Students
                                                                                         This course is designed for students who are interested in learning what is required
Through courses dealing with topics such as criminal law, narcotics investigation,       to enter the field of law enforcement. Students will receive an introduction to
probation and parole, and juvenile law procedures, students in this program receive      preliminary criminal investigations, search and seizure laws, legal aspects of evi-
the training which will enable them to supervise wards involved in work assignments      dence, police report writing, juvenile and criminal law, administration of justice
and recreational activities at local or state correctional facilities.                   components, community inter-agency policing, the California court system, ethics,
                                                                                         etc.
Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.

  CERTIFICATE/DIPLOMA PROGRAMS                                                                               DEGREE PROGRAMS
                                                                                         CSU Stanislaus - MCRC
                                                                                         612 E Magnolia Street
                                                                                         Stockton, CA 95202
                                      N/A                                                (209) 467-5300
                                                                                                                         Criminal Justice
                                                                                         Average time to complete program: 2-3 years (124 total units)
                                                                                         Approximate tuition cost:         0-6 units $539.50 per unit/7 units+ $854.50 per unit
                                                                                         Other fees:                       Textbook, housing, parking fees vary
                                                                                         Program requirements:             “C” average or better, completion of all units
         APPRENTICESHIP PROGRAMS                                                         Prerequisites:                    Completion of lower division general education
                                                                                                                           and pre-major courses, apply for admissions,
                                                                                                                           meet all program prerequisites
                                                                                         Open entry/ Open exit:            No
                                                                                         What is received upon completion: Bachelor of Arts Degree (B.A.)
                                                                                         Target students:                  Community college transfer students, and
                                      N/A                                                                                   adult re-entry students

                                                                                         The Bachelors of Arts program in Criminal Justice offers concentrations in the
                                                                                         following areas: Corrections, Law Enforcement, and Liberal Studies.

                                                                                         Also:
                                                                                         Chapman University, Modesto                                  ...(209) 545-0596




             ADULT SCHOOL COURSES                                                                           ASSESSMENT CODES
                                                                                         California Occupational Guide #220

                                       N/A                                               Specific Vocational Preparation: 4 (3 to 6 months)

                                                                                                     R ML                               G V N S P QK F ME C
                                                                                         GED:        3 2 2                   APTITUDES: 3 3 4 4 3 4 3 4 3 5 5

                                                                                         GOE      Code: 04.02.01
                                                                                         SOC      Code: 5133
                                                                                         CIP      Code: 43.0102



                                                                                    63                                       San Joaquin County WorkNet 1999/2000
                                                                                                                               DOT Code:             TITLE
COUNTER & RENTAL CLERKS                                                                                                        249.362-010
                                                                                                                               295.467-026
                                                                                                                                                     COUNTER CLERK
                                                                                                                                                     AUTOMOBILE RENTAL CLERK
                                                                                                                               295.357-010           APPAREL RENTAL CLERK
                                                                                                                               295.357-014           TOOL & EQUIP. RENTAL CLERK
 17 FIRMS RESPONDING                                          OES Code: 490170
                                                                                                         D       <24           295.367-026           STORAGE FACILITY RENTAL CLERK



                            DESCRIPTION                                                                        EMPLOYER REQUIREMENTS
Counter and rental clerks receive articles and/or orders for services, such as
rentals, repairs, dry-cleaning, and storage. They may compute cost and                                                   EDUCATION & TRAINING
accept payment.                                                                                      Almost all employees in this survey have completed high school or the
                                                                                                     equivalent, and a few have completed some college.
           *WAGES & FRINGE BENEFITS
Weighted by Employer Sample                             Range                    Median                         EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                        $ 5.15 - $10.00                $ 5.15              Employers generally require little or no previous experience of employees in
Experienced/ New to Firm:                         $ 5.50 - $15.00                $ 6.00              this occupation, although a few require six to twelve months of experience in
3+ Yrs. Experience with Firm:                     $ 6.00 - $15.00                $ 7.50              parts, desk clerk, customer service or cashier positions. Employers who seek
Weighted by Employees in Sample                         Range                    Median              experienced applicants will substitute training for experience in many cases.
Entry Level/No Experience:                        $ 5.15 - $ 9.00                $ 5.15
Experienced/ New to Firm:                         $ 5.25 - $10.75                $ 5.68                                    VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                     $ 6.00 - $13.00                $ 6.50              Technical:
                                                                                                     Cash handling skills; Telephone answering skills;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California
minimum wage will increase to $5.75 on March 1, 1998.                                                Ability to make change; Ability to use a calculator;
Specialty equipment rental firms tend to be at the high end of these ranges.                         Ability to operate a cash register (standard and/or computerized);
Most employers hire part-time employees into this occupation. Part-time                              Knowledge of sales techniques;
positions average between 25 and 30 hours per week. A few firms are                                  Product knowledge; Ability to use a computer.
unionized and they pay toward the high end of the ranges listed above.                               Personal:
                                                                                                     Ability to interact well with others;
                                      BENEFITS                                                       Ability to work independently;
                                 ratio of firms responding                                           Customer service skills; Public contact skills;
Medical Insurance        10/17                                                                       Ability to work under pressure;
Dental Insurance          8/17
                                                                                                     Willingness to work flexible hours;
Paid Vacation             7/17
Life Insurance            6/17                                                                       Willingness to work with close supervision.
Paid Sick Leave           5/17                                                                       Basic:
Retirement Plans          5/17                                                                       Oral communication skills;
Vision Insurance          4/17                                                                       Ability to read and follow instructions;
                                 0%   10%   20%   30%   40%   50%    60%   70%   80%   90%   100%
                                                                                                     Ability to write legibly;
Most employers report that they share benefit costs with employees. A few                            Ability to perform basic mathematical computations.
employers offer benefits to part-time employees and they also share
benefit costs with employees.                                                                        Employers report that no specific computer skills are necessary, but that a
                                                                                                     general familiarity with computers and knowledge of keyboarding are helpful
                 EMPLOYMENT TRENDS                                                                   and are becoming increasingly important for employees in this occupation.
                                                                                                     Employers report that knowledge of a language other than English is very
           OCCUPATIONAL FORECAST 1995-2002                                                           useful in this occupation, although not required. Employers may seek
Size, 2002:            540 – Large                                                                   applicants with a knowledge of Spanish or Asian languages.
Growth Rate (per yr.): 4.5% – Much faster than average                                               Employers report that recent hires in this occupation excel in the areas of
Job Growth (95-02):    130
Separations (95-02):   100                                                                           honesty, cooperation, attendance, accepting supervision and speaking clearly.
                                                                                                     Applicants not hired were found to be deficient in the areas of motivation,
                 SUPPLY/DEMAND ASSESSMENTS                                                           grooming, honesty and sufficient knowledge of English.
Most employers find it somewhat difficult to find experienced or inexperi-
enced applicants who meet their hiring standards Many employers report                                          OCCUPATIONAL MOBILITY
stability in this occupation over the last year, while some report growth and
a few report decline. All employers surveyed project either stability or growth                      This is an entry level occupation for most employers. Some employers
in this occupation over the next three years. Almost all employers report                            promote into this occupation from lower level positions like shipping clerk,
hiring into this position during the last year. Employee turnover created the
most job opportunities.                                                                              delivery driver or sales clerk. Most employers promote from this occupation
                                                                                                     into higher level positions like assistant manager, office manager and other
                          WHERE THE JOBS ARE                                                         managerial and supervisory positions. Most employers recruit applicants for
                                                                    Percent      SIC                 this position through newspaper advertisements and employee referrals, and
Video Tape Rental                                                   29%          7841                some also recruit through sources like the EED, private employment agen-
Drycleaning Plants, Except Rugs                                     10%          7216
Amusement & Recreation, NEC                                          7%          7999                cies and public school referrals. Many employers use drug tests and DMV
Garment Pressing & Cleaners, Agents                                  6%          7212                checks to screen applicants for this occupation, and some require employees
Bowling Centers                                                      6%          7933                to undergo medical exams prior to employment.

San Joaquin County WorkNet 1999/2000                                                                64                                                         STUDIED IN 1997
                                                                                   COUNTER & RENTAL CLERKS
                                                                                                       TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
                                                                                        Lodi Career Center
                                                                                        421 S. Pleasant ave
                                                                                        Lodi, CA 95240
                                                                                        (209) 331-7616
                                                                                                         Retail Sales and Fashion Merchandising
                                     N/A                                                Average time to complete program:
                                                                                        Approximate tuition cost:
                                                                                                                             10 months
                                                                                                                             $25.00
                                                                                        Other fees:                          Material fees
                                                                                        Program requirements:                N/A
                                                                                        Prerequisites:                       N/A
                                                                                        Open entry/ Open exit:               Yes
                                                                                        What is received upon completion:    Certificate
                                                                                        Target students:                     11th and 12th grade students, adults
                                                                                        Students receive training in fashion coordinating, buying, sales and fashion design.
                                                                                        Also included are advertising, promotion, modeling and store interiors and
                                                                                        displays.

                                                                                        Also:
                                                                                        Lindbergh ROP, Manteca                                     ...(209) 825-3100.
                                                                                        Tracy High ROP, Tracy                                      ...(209) 831-5034.
                                                                                        Lincoln High ROP, Stockton                                 ...(209) 953-8920l


  CERTIFICATE/DIPLOMA PROGRAMS                                                                      ADULT SCHOOL COURSES
Goodwill Industries of San Joaquin Valley, Inc.
129 S. Grant St.
Stockton, CA 95202
(209) 466-2311
                             Retail Occupations
Average time to complete program: 12 weeks
Approximate tuition cost:         Service fees vary; will accept referrals from                                              N/A
                                  community agencies
Other fees:                       None
Program requirements:             Successful completion, “C” average,
                                  90% attendance
Prerequisites:                    Possess aptitudes to learn trade skills, ability
                                  to read, write, and speak English at 6th grade                           DEGREE PROGRAMS
                                  level, stand for long periods, and the ability to
                                  lift 50 lbs.
Open entry/ Open exit:            Yes
What is received upon completion: Certificate
Target students:                  Adults with employment barriers, 16 years of
                                  age or older with a work permit

Students enrolled in this program are trained for entry-level employment in such
                                                                                                                             N/A
occupations as sales clerk, retail salesperson, parts salesperson, merchandise
display worker, warehouse and sales floor stock clerk, cashier, and cashier-
checker. This is achieved through classroom instructions as well as “on-the-job”
training. Scholarships are available for students who qualify.

         APPRENTICESHIP PROGRAMS                                                                          ASSESSMENT CODES
                                                                                        California Occupational Guide #444

                                                                                        Specific Vocational Preparation: 3 (30 days to 3 months)
                                     N/A                                                           R ML                               G V N S P QK F ME C
                                                                                        GED:       3 2 2                   APTITUDES: 3 3 3 4 4 3 4 4 4 5 5

                                                                                        GOE     Code: 09.04.02
                                                                                        SOC     Code: 4363
                                                                                        CIP     Code: 20.0301


                                                                                   65                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                    DOT Code:             TITLE
CRUSHING & MIXING MACHINE                                                                                                           520.462-010
                                                                                                                                    520.685-098
                                                                                                                                                          DOUGH-MIXER OPERATOR
                                                                                                                                                          FEED MIXER
OPERATORS & TENDERS                                                                                                                 599.685-058
                                                                                                                                    550.382-022
                                                                                                                                                          MILL OPERATOR
                                                                                                                                                          MIXING-MACHINE OPERATOR
                                                                                                                                    529.462-010           SYRUP MIXER

 14 FIRMS RESPONDING                                        OES Code:929650                                Q <24
                            DESCRIPTION                                                                              EMPLOYER REQUIREMENTS
Crushing, Grinding, and Polishing Machine Operators and Tenders operate                                                          EDUCATION AND TRAINING
or tend machines to crush or grind any wide variety of materials, such as coal,                            Almost all employers report that employees in this occupation have a high
glass, plastic, dried fruit, grain, stone, chemicals, food, or rubber, or operate                          school diploma or its equivalent. Some employers indicate that their
or tend machines that buff and polish materials or products, such as stone,                                employees have some college. Most employers do not require formal
glass, slate, plastic or metal trim, bowling balls, or eyeglasses. Mixing and                              training for employees in this occupation.
Blending Machine Operators and Tenders operate or tend machines to mix                                                 EXPERIENCE & OTHER REQUIREMENTS
or blend any wide variety of materials such as spices, dough batter, tobacco,                              Many employers require approximately 12 months of experience as a
fruit juices, chemicals, livestock feed, food products, color pigments, or                                 production worker or machine operator.
explosive ingredients.                                                                                                             VERY IMPORTANT SKILLS
                                                                                                           Technical:
           *WAGES & FRINGE BENEFITS                                                                        Ability to learn machine operation;
Non-Union                Non-Union                          Union                  Union                   Weighing and/or measuring skills.
  Range                   Median                            Range                  Median                  Physical:
Entry Level/No Experience:                                                                                 Good eye-hand coordination;
$ 5.50- $ 9.00         $ 7.21                     $10.50 - $13.00           $11.53                         Full use of hands, arms and fingers;
Experienced/ New to Firm:                                                                                  Ability to stand for prolonged periods;
$ 5.75 - $13.50        $ 9.50                     $11.00 - $13.00           $12.19                         Manual dexterity; Good vision;
3+ Yrs. Experience with Firm:                                                                              Ability to lift at least 50 lbs. repeatedly;
$ 7.00 - $16.00        $11.27                     $12.25 - $18.50           $15.00                         Loading/unloading skills.
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California                 Personal:
minimum wage will increase to $5.75 on March 1, 1998.
                                                                                                           Knowledge of safe equipment practices;
                                       BENEFITS                                                            Ability to interact well with others;
                               ratio of firms responding                                                   Ability to do routine, repetitive work;
Medical Insurance        13/14                                                                             Ability to learn from on the job training;
Paid Vacation            13/14                                                                             Willingness to work with close supervision;
Paid Sick Leave          11/14                                                                             Ability to work independently;
Dental Insurance         11/14                                                                             Willingness to work week nights, weekends and holidays;
Retirement Plans         10/14                                                                             Possess mechanical aptitude; Record keeping skills;
Life Insurance            9/14                                                                             Ability to demonstrate knowledge of specific products.
Vision Insuarance         5/14                                                                             Basic:
                                  0%    10%   20%   30%   40%   50%    60%   70%   80%   90%   100%        Ability to follow oral instructions;
                                                                                                           Ability to read and follow instructions;
                 EMPLOYMENT TRENDS                                                                         Ability to write legibly.
                                                                                                           Most employers report that drug testing and medical physicals are used as
           OCCUPATIONAL FORECAST 1995-2002
                                                                                                           part of the recruitment process. Some employers indicate an increasing need
Size, 2002:            250 – Small
                                                                                                           for computer skills. Some employers report that some recent applicants not
Growth Rate (per yr.): 0.6% – Slower than average
                                                                                                           hired are deficient in the areas of motivation and attendance.
Job Growth (95-02):    10
Separations (95-02):   40                                                                                             OCCUPATIONAL MOBILITY
                                                                                                           FROM                                                             TO
                 SUPPLY/DEMAND ASSESSMENTS                                                                                                                 Management
Most employers report some difficulty in finding experienced applicants, but                                                                Foreman/Supervisor
little difficulty in finding inexperienced applicants who meet their hiring                                          Crushing, Mixing Machine Operator
standards. Most employers indicate that employment in this occupation will                                 General Laborer
remain stable over the next three years.
                                                                                                           Most employers report promoting to this occupation from such positions as
                          WHERE THE JOBS ARE                                                               laborer, forklift operator, hand sorter or helper. Many employers report that
                                                                      Percent      SIC                     employees may be transferred to/from other types of machine operation.
Cereal Breakfast Foods                                                22%          2043                    Most employers promote employees in this occupation to positions of
Sausages & Other Prepared Meats                                       18%          2103                    foreman or supervisor. Most employers report recruiting through current
Paperboard Mills                                                      10%          2631                    employee referrals, newspaper ads and the EDD.


San Joaquin County WorkNet 1999/2000                                                                  66                                                            STUDIED IN 1995
                         CRUSHING & FILLING MACHINE
                               OPERATORS & TENDERS
                                                   TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                          REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                              CENTER PROGRAMS



            N/A                                                            N/A



CERTIFICATE/DIPLOMA PROGRAMS                     ADULT SCHOOL COURSES



                                                                          N/A


            N/A                                         DEGREE PROGRAMS



                                                                          N/A



  APPRENTICESHIP PROGRAMS                              ASSESSMENT CODES
                                    California Occupational Guide #: NA

                                    Specific Vocational Preparation: 4 (3 to 6 months)

                                               R ML                               G V N S P QK F ME C
                                    GED:       3 2 2                   APTITUDES: 3 3 4 4 3 4 4 4 3 5 5

            N/A                     GOE     Code: 06.02.13
                                    SOC     Code: 7664
                                    CIP     Code: N/A




                               67                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:             TITLE
CUTTING & SLICING MACHINE                                                                                                       699.682-018
                                                                                                                                699.682-022
                                                                                                                                                      CUTTER OPERATOR
                                                                                                                                                      DIE CUTTER
OPERATORS & TENDERS                                                                                                             521.586-306           SLICING-MACHINE OPERATOR



 15 FIRMS RESPONDING                                          OES Code: 929440                            <24
                            DESCRIPTION                                                                          EMPLOYER REQUIREMENTS
Cutting and Slicing Machine Operators and Tenders operate or tend ma-                                                  EDUCATION AND TRAINING
chines to cut or slice any of a wide variety of products or materials, such as                        Almost all employees hired recently by the employers in the study had
tobacco, food, paper, roofing slate, glass, stone, rubber, cork, and insulating                       completed high school or the equivalent. Some workers in this occupation
material. Please do not include metal, wood, and plastic sawing machine                               require a pasteurization license, which may take 6 months of vocational
operators and tenders, and Textile Cutting Machine Operators and Tenders.                             training.
                                                                                                               EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                                   Employers usually require 6 to 12 months experience as a cutting or slicing
                                                                                                      machine operator, or up to 36 months related experience in manufacturing
Non-Union                Non-Union                            Union               Union
  Range                   Median                              Range               Median
                                                                                                      or production, but sometimes substitute training for experience.
Entry Level/No Experience:                                                                                                    VERY IMPORTANT SKILLS
$ 4.75- $10.00    $ 6.00                           $ 7.50 - $10.25                $10.19              Technical:
Experienced/ New to Firm:                                                                             Ability to learn machine operation;
$ 5.00 - $10.00   $ 9.25                           $ 7.50- $12.00                 $10.19              Weighing and/or measuring skills; Ability to use hand tools.
3+ Yrs. Experience with Firm:                                                                         Physical:
$ 7.00 - $13.00   $10.50                           $ 9.50 - $16.00                $12.04              Good eye-hand coordination; Manual dexterity; Good vision;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California            Ability to stand for prolonged periods;
minimum wage will increase to $5.75 on March 1, 1998.                                                 Full use of hands, arms, and fingers;
                                                                                                      Ability to lift at least 50 lbs. repeatedly;
                                      BENEFITS                                                        Loading/unloading skills; Good color perception.
                               ratio of firms responding                                              Personal:
Medical Insurance        12/15                                                                        Knowledge of safe equipment practices;
Paid Vacation            10/15                                                                        Ability to do routine, repetitive work;
Dental Insurance          6/15                                                                        Ability to learn from on the job training;
Retirement Plans          6/15                                                                        Ability to work independently; Ability to interact well with others;
Paid Sick Leave           5/15                                                                        Possess mechanical aptitude;
Life Insurance            5/15                                                                        Willingness to work with close supervision;
Vision Insuarance         4/15                                                                        Willingness to work week nights, weekends, and holidays.
                                 0%   10%   20%   30%   40%    50%    60%   70%   80%   90%   100%
                                                                                                      Basic:
Most employers pay the full cost of benefits for full time workers. Some
                                                                                                      Ability to follow oral instructions;
employers hire part time, but do not provide benefits for part time workers.
                                                                                                      Ability to read and follow instructions; Ability to write legibly.
Part time workers average 20 hours per week.
                                                                                                      The need for organizational skills, and computing knowledge may increase
                                                                                                      in the future. Some workers will need to operate programmable machines.
                 EMPLOYMENT TRENDS                                                                    Most employers report that workers in this occupation need basic math
           OCCUPATIONAL FORECAST 1995-2002                                                            knowledge of multiplication, division, and computation of fractions and
Size, 2002:            180 – Small                                                                    decimals, and the ability to write clear sentences.
Growth Rate (per yr.): 0.8% – Slower than average
Job Growth (95-02):    10                                                                                        OCCUPATIONAL MOBILITY
Separations (95-02):   20
                                                                                                          FROM                                                         TO
                SUPPLY/DEMAND ASSESSMENTS                                                                                                                      Foreman
Most employers report little difficulty finding qualified experienced or inexpe-                                                                   Lead Operator
rienced applicants who meet their hiring standards. Many employers report                                           Cutting, Slicing Machine Operator
hiring last year. New positions created most employment opportunities.                                Laborer, Packer

                          WHERE THE JOBS ARE                                                          Most employers report promoting into this occupation from positions such
                                                                     Percent      SIC                 as assistant, handpacker, or laborer. They report promoting from this
Cheese, Natural and Processed                                        32%          2022                occupation into positions as lead operator, foreman or supervisor.
Millwork                                                             17%          2431                Many employers recruit into this position from in-house promotions, em-
Wood Products, NEC                                                    9%          2499                ployee referrals or EDD. Some hire unsolicited walk-ins. Unionized employ-
Asphalt Felts & Coating                                               9%          2952                ers recruit through union hall referrals. Most employers use drug testing and
Flat Glass                                                            8%          3211                some medical exams to screen applicants.


San Joaquin County WorkNet 1999/2000                                                                 68                                                        STUDIED IN 1995
                            CUTTING & SLICING MACHINE
                                 OPERATORS & TENDERS
                                                   TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                          REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                              CENTER PROGRAMS




            N/A                                                           N/A



CERTIFICATE/DIPLOMA PROGRAMS                     ADULT SCHOOL COURSES



                                                                          N/A


            N/A                                         DEGREE PROGRAMS

                                                                          N/A




  APPRENTICESHIP PROGRAMS                              ASSESSMENT CODES
                                    California Occupational Guide #: NA

                                    Specific Vocational Preparation: 2 (up to 30 days)

                                               R ML                               G V N S P QK F ME C
                                    GED:       2 1 1                   APTITUDES: 4 4 4 4 4 4 4 4 3 5 5

            N/A                     GOE     Code: 06.02.15
                                    SOC     Code: 7678
                                    CIP     Code: N/A




                               69                                      San Joaquin County WorkNet 1999/2000
                                                                                                                           DOT Code:              TITLE

DATA ENTRY KEYERS                                                                                                          203.582-054            DATA ENTRY CLERK




 10 FIRMS RESPONDING                                     OES Code: 560170                         Q <24

                           DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Data Entry Keyers, except Composing, operate keypunch or key entry
devices to prepare data processing input materials on cards, disk or tape.                                           EDUCATION & TRAINING
Their duties include machine entry recording, coding, or verifying alphabetic                    All of the recently hired employees in this sample have completed high
or numeric data. Does not include workers who primarily work with a Data                         school or have received a GED, and many (45%) have completed some
Entry Composing Machines.                                                                        college. Some employers require training or certification in computer use,
                                                                                                 data entry and other office procedures.
          *WAGES & FRINGE BENEFITS
Weighted by Employer Sample                             Range                   Median
                                                                                                            EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                    $ 5.75 - $ 9.50                   $ 7.00           Employers usually require six months or more of data entry or other clerical
Experienced/ New to Firm:                     $ 7.00 - $10.00                   $ 8.00           experience. However, they will sometimes consider training as a substitute
3+ Yrs. Experience with Firm:                 $ 7.00 - $14.75                   $ 9.00           for experience when evaluating applicants for this occupation.
*Weighted by Employees in Sample                        Range                   Median                                 VERY IMPORTANT SKILLS
Entry Level/No Experience:                    $ 5.75 - $ 7.00                   $ 6.25           Technical:
Experienced/ New to Firm:                     $ 7.00 - $ 8.00                   $ 7.50           Data entry skills;
3+ Yrs. Experience with Firm:                 $ 7.00 - $11.00                   $ 9.00           Ability to use a computer;
*Almost all employees (95%) earn wages found under the section “Weighted by                      Ability to use a numeric 10-key touch pad;
Employees in the Sample.” Most (75%) employees in this sample work in                            Ability to type at least 45 wpm;
temporary positions and average 40 hours per week. Some (25%) work full
                                                                                                 Ability to perform detailed clerical work;
time and also average 40 hours per week.
                              BENEFITS                                                           Ability to proofread;
                             ratio of firms responding                                           Ability to read forms quickly;
                                                                                                 English grammar, punctuation & spelling skills;
Medical Insurance         8/10
Paid Vacation             7/10                                                                   Telephone answering skills.
Dental Insurance          6/10                                                                   Physical:
Paid Sick Leave           5/10                                                                   Manual dexterity;
Vision Insurance          5/10                                                                   Ability to sit continuously for 2 or more hours.
Life Insurance            3/10                                                                   Personal:
Retirement Plans          3/10                                                                   Ability to work independently;
                                 0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%

Most employers share the cost of benefits with their employees in this                           Ability to interact well with others.
occupation.                                                                                      Basic:
                 EMPLOYMENT TRENDS                                                               Ability to read & follow instructions;
           1                                                                                     Attention to detail;
               OCCUPATIONAL FORECAST 1995-2002
                                                                                                 Ability to follow oral instructions;
Size, 2002:                           390 – Medium                                               Ability to do routine, repetitive work;
Growth Rate (per yr.):                0.0% – Remain stable                                       Oral communication skills;
Job Growth (95-02):                   0                                                          Ability to write legibly.
Separations (95-02):                  10
                                                                                                 Employers report that computer literacy, including familiarity with word
                 SUPPLY/DEMAND ASSESSMENTS                                                       processing, spreadsheet and database applications is important for workers
1
  Several trends indicate that Data Entry Keyer is a declining occupation in                     who perform data entry and will be increasingly important in the future.
itself, but that the task of data entry is still a vital activity in many offices and            Most employers report that employees in this occupation should have
that the ability to perform accurate data entry is very important for workers                    knowledge of basic mathematical operations and sufficient writing skills to
in many clerical occupations. Almost all (95%) of the employees in this                          compose short essays and summary reports.
sample work for temporary agencies or personnel services. Many employers
not included in this survey responded that they employ workers in other                                     OCCUPATIONAL MOBILITY
positions (General Office Clerk or Billing Clerk, for example) who perform                       Since most employers in this sample are temporary or employment agencies
data entry as part of a number of duties, but none whose primary duty is data                    the promotion is often to be sent out on temporary jobs at a higher level of
entry. Many employers report growth in this occupation over the last year                        responsibility and pay. Workers may be hired into permanent clerical posi-
and predict growth over the next three years; however, those employers are                       tions (by employers other than the temporary or employment agency) after
all found among temporary agencies and personnel services. Outside of that                       working as a Data Entry Keyer on a temporary basis. Almost all employers
industry, all employers surveyed predict a decline in hiring over the next                       recruit for this position through newspaper ads. Most employers use drug
three years. Most employers report little difficulty finding experienced or                      tests, reading or math aptitude tests and data entry tests to screen applicants
inexperienced applicants who are qualified for this position.                                    for this position. Most employees (75%) in this sample are female.



San Joaquin County WorkNet 1999/2000                                                         70                                                             STUDIED IN 1998
                                                                                                           DATA ENTRY KEYERS
                                                                                                       TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                 REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                     CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051                                                                                                                N/A
                                Key Data Entry
Average time to complete program:  1 year (18.5 - 19.5 units)
Approximate tuition cost:         *$222 - $234 CA Residents
Other fees:                       Text fees, Parking fees
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                                        DEGREE PROGRAMS
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High school/GED recipients/Re-Entry Students
                                                                                                                              N/A
This program trains students in the use of computers to enter data. The program is
designed to provide the student with skills as a data entry operator. The data entry
operator converts source documents to computer acceptable forms using a modern
key-to-disk data entry device, computer terminal, or work station.

Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.

  CERTIFICATE/DIPLOMA PROGRAMS                                                                       ADULT SCHOOL COURSES
M.T.I. Business College, Inc.                                                           Stockton School for Adults
6006 North El Dorado Street                                                             1525 Pacific Avenue
Stockton, CA 95207                                                                      Stockton, CA 95204
(209) 957-3030                                                                          (209) 953-4254
                            Clerical Specialist II/IV                                                                   Database Entry
Average time to complete program:    33-39 weeks/ 58-69 units                           Average time to complete program:     Self-paced
Approximate tuition cost:            $ 6,500/$8,200                                     Approximate tuition cost:             No registration fee
Other fees:                          $1,200/$1,400                                      Other fees:                           Textbook: $ 16.50 (optional)
Program requirements:                “C” average or better                              Program requirements:                 “C” average or better
Prerequisites:                       HS diploma/GED or Ability to Benefit Test          Prerequisites:                        Basic English skills
Open entry/ Open exit:               Yes                                                Open entry/ Open exit:                Yes
What is received upon completion:    Diploma                                            What is received upon completion:     Certificate
Target students:                     Adults                                             Target students:                      Adults
The Clerical Specialist program is offered at two levels. The student can choose to
finish the program in 8 months or continue so as to gain more knowledge and skills      This course introduces the student to computer data entry skills, including entering
needed to work as a Data Entry Clerk. Preparation includes courses in microcomput-      data from invoices and records into a prepared database. No database set-up, design,
ers, data entry, spreadsheets, word processing, retrieval, business applications and    or programming is covered.
computerized bookkeeping in the upper division program.

Also:
Community Business School, Modesto                          ...(209) 529-3648
Computer Tutor, Modesto                                     ...(209) 545-5200
Goodwill Industries, Stockton                               ...(209) 466-2311
Humphrey’s College, Stockton                                ...(209) 478-0800
Worldwide Educational Services                              ...(209) 951-1174
                                                                                                           ASSESSMENT CODES
         APPRENTICESHIP PROGRAMS
                                                                                        California Occupational Guide # 16

                                                                                        Specific Vocational Preparation: 4 (3 to 6 months)
                                      N/A                                                          R ML                                 G V N S P QK F ME C
                                                                                        GED:       3 2 3                     APTITUDES: 3 3 4 4 4 2 3 3 4 5 5

                                                                                        GOE      Code: 07.06.01
                                                                                        SOC      Code: 4793
                                                                                        CIP      Code: 52.0407



                                                                                   71                                      San Joaquin County WorkNet 1999/2000
                                                                                                                       DOT Code :             TITLE

DENTAL ASSISTANTS                                                                                                      079.361-018            DENTAL ASSISTANT



16 FIRMS RESPONDING                                   OES Code: 660020                        D <24
                        DESCRIPTION                                                                    EMPLOYER REQUIREMENTS
Dental Assistants assist the dentist at the chair by preparing patients and                                       EDUCATION & TRAINING
equipment, keeping records, and performing related duties as required.                       Almost all employers report that they require at least a high school diploma
                                                                                             or the equivalent for applicants to this position. Most employers require
          WAGES & FRINGE BENEFITS                                                            applicants to this occupation to possess a Registered Dental Assistant (RDA)
Weighted by Employer Sample                        Range                  Median             Certificate and/or an X-Ray certificate prior to employment. Prerequisites for
Entry Level/No Experience:                  $ 6.00 - $ 9.25               $ 7.00             an RDA include either graduation from a board approved dental assistant
Experienced/ New to Firm:                   $ 6.00 - $10.50               $ 9.25             program or 18 months on-the-job training. For more information call the
3+ Yrs. Experience with Firm:               $ 9.00 - $16.00               $12.00             Board of Dental Examiners @ (916) 263-2300.

Most employees work full time and average 40 hours per week. A few                                     EXPERIENCE & OTHER REQUIREMENTS
employees work part time and average 22 hours per week. Almost all                           Many (55%) employers indicated that they require applicants to have an
employees (95%) in this occupation are female.                                               average of 12 months of experience in this occupation prior to hiring; many
                                                                                             others do not require, but prefer an average of 12 months of experience.
                                     BENEFITS                                                Some employers indicated that they would accept training in lieu of experi-
             ratio of firms responding (with Full-Time Employees)                            ence.
Paid Vacation         13/13                                                                                        VERY IMPORTANT SKILLS
Paid Sick Leave       13/13                                                                  Technical:
Medical Insurance     11/13                                                                  Ability to prepare patients for examination or treatment;
Dental Insurance       9/13                                                                  Ability to make sure patients are relaxed and comfortable;
Retirement Plans       6/13                                                                  Ability to operate & maintain dental equipment;
Vision Insurance       5/13                                                                  Ability to perform or assist with dental procedures;
Child Care             2/13                                                                  Knowledge of instrument and room sterilization techniques;
Life Insurance         1/13                                                                  Knowledge of AD, OSHA & CDC recommended infection control procedures;
                                0%    10% 20%   30% 40%   50%   60% 70%   8 0 % 9 0 % 100%
                                                                                             Record keeping skills; Ability to administer CPR & First-Aid;
Most employers pay the full cost of benefits for full time and part-time                     Understanding of legal, ethical and professional standards;
employees.                                                                                   Ability to maintain and organize treatment charts;
                                                                                             Ability to assist with medical emergencies;
               EMPLOYMENT TRENDS                                                             Ability to assess patients history;
                                                                                             Possession of Registered Dental Assistant (RDA) certificate;
           OCCUPATIONAL FORECAST 1995-2002                                                   Possession of a Radiation Safety certificate.
Size, 2002:            560 – Large                                                           Physical:
Growth Rate (per yr.): 4.3% – Much faster than average                                       Ability to perform routine, repetitive work.
Job Growth (95-02):    130                                                                   Personal:
Separations (95-02):   100                                                                   Ability to work independently; Verbal communication skills;;
                                                                                             Good grooming skills; Ability to follow oral instruction;
              SUPPLY/DEMAND ASSESSMENTS                                                      Willingness to work with close supervision;
                                                                                             Ability to work as part of a team; Ability to write legibly.
Employers reported some difficulty finding experienced and inexperienced
applicants who meet their hiring criteria. Most employers reported that
employment in this occupation remained stable during the last year and most                             OCCUPATIONAL MOBILITY
expected employment in this occupation to remain stable over the next two                      FROM                                                              TO
years. Most employers in this occupation hired in the last year and most hired                                                       Office Manager/Clinic Coordinator
to fill vacancies resulting from people in permanent positions leaving the                   Dental Assistant / Registered Dental Assistant
employer.
                                                                                             Most employers reported that they do not promote into this occupation from
                                                                                             lower level positions. Many employers promote from this occupation to
                       WHERE THE JOBS ARE
                                                                                             higher-level positions such as clinical coordinator or office manager or from
                                                            Percent       SIC
                                                                                             dental assistant to registered dental assistant upon receiving the RDA license.
Offices & Clinics of Dentists                               98%           8021
                                                                                             Almost all employers recruited applicants to fill vacant positions through
                                                                                             newspaper ads. Many also use employees referrals.



San Joaquin County WorkNet 1999/2000                                                     72                                                             STUDIED IN 1999
                                                                                                                DENTAL ASSISTANTS
                                                                                                              TRAINING OPPORTUNITIES
                    SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                   COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
                                                                                             Lodi Career Center
                                                                                             421 S. Pleasant Ave.
                                                                                             Lodi, CA 95240
                                                                                             (209) 331-7616
                                                                                                                              Dental Assistant
                                                                                             Average time to complete program: 9 months
                                                                                             Approximate tuition cost:         N/A
                                                                                             Other fees:                       $25.00 registration fee per sememster for adults
                                                                                                                               $25.00 (one-time) materials fees for adults
                                                                                                                               $50.00 book fee
                                        N/A                                                  Program requirements:
                                                                                             Prerequisites:
                                                                                                                               “C” average or better
                                                                                                                               T.B. skin test
                                                                                             Open entry/ Open exit:            Yes
                                                                                             What is received upon completion: Certificate of completion, CA Radiation Safety
                                                                                                                                Certificate
                                                                                             Target students:                  11th and 12th grade students, adults

                                                                                             This course prepares you for employment as an entry-level chairside dental assistant.
                                                                                             Students train in “four-handed” dentistry, study models, dental materials, sterilization
                                                                                             and dental instrumentation. The opportunity to learn dental x-ray techniques through
                                                                                             an approved California Radiation Safety course is also available. Successful comple-
                                                                                             tion of x-ray course will certify the student to take dental x-rays in the state of CA.


  CERTIFICATE/DIPLOMA PROGRAMS                                                                             ADULT SCHOOL COURSES
Andon College
1201 N. El Dorado St.
Stockton, CA. 95202
(209) 462-8777

                                 Dental Assistant
                                                                                                                                    N/A
Average time to complete program:      33 weeks
Approximate tuition cost:              $ 6,474
Other fees:                            $515 uniforms, books, registration, insurance
Program requirements:                  “C” average or better
Prerequisites:                         H.S.diploma, GED, or Ability to Benefit test
Open entry/ Open exit:                 Yes                                                                       DEGREE PROGRAMS
What is received upon completion:      X-ray certificate, diploma, and CPR card, eligi-
                                       bility to take state board exam of registered
                                       dental assistants, Diploma of Graduation
Target students:                       Adults

This course prepares the student to secure an entry-level position in the occupations
and job titles to which the program is represented to lead, and to be eligible to sit for
the Licensed Registered Dental Assistant exams.
                                                                                                                                    N/A



          APPRENTICESHIP PROGRAMS                                                                               ASSESSMENT CODES
                                                                                             California Occupational Guide #27

                                                                                             Specific Vocational Preparation: 6 (12 to 24 months)

                                        N/A                                                  GED:
                                                                                                         R ML
                                                                                                         4 3 4
                                                                                                                                             G V N S P QK F ME C
                                                                                                                                  APTITUDES: 3 3 3 4 3 3 4 3 3 4 4

                                                                                             GOE      Code: 10.03.02
                                                                                             SOC      Code: 5232
                                                                                             CIP      Code: 51.0601




                                                                                        73                                       San Joaquin County WorkNet 1999/2000
                                                                                                                               DOT Code:              TITLE
DENTAL HYGIENISTS                                                                                                              078.361-010            DENTAL HYGIENIST




                                                                                                         24+
15 FIRMS RESPONDING                                           OES Code: 329080

                          DESCRIPTION                                                                           EMPLOYER REQUIREMENTS
Dental Hygienists perform dental prophylactic treatments and instruct groups                                               EDUCATION & TRAINING
and individuals in the care of the teeth and mouth.                                                  Employers comment that most recent new hires have completed college
                                                                                                     training leading to completion of an AA degree and dental hygiene certification
          WAGES & FRINGE BENEFITS                                                                    which is required for practice in the field. Some comment that most recent hires
                                                                                                     have completed a BA degree. Many employers comment that absence of dental
Weighted by Employees in Sample                         Range                    Median              hygiene training in the area limits the availability of qualified applicants.
Entry Level/No Experience:                       $21.00 - $34.75                 $30.00
Experienced/ New to Firm:                        $25.00 - $34.75                 $31.25                         EXPERIENCE & OTHER REQUIREMENTS
3+ Yrs. Experience with Firm:                    $31.25 - $38.00                 $32.50              Employers usually require prior work experience as a certified dental hygien-
                                                                                                     ist, although some will allow experience as a dental assistant accompanied by
Weighted by Employer Sample                             Range                    Median              proper certification and sometimes substitute training for experience.
Entry Level/No Experience:                       $19.25 - $42.00                 $30.00
Experienced/ New to Firm:                        $19.25 - $45.00                 $31.25                                    VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                    $19.25 - $45.00                 $34.38              Technical:
                                                                                                     Ability to clean deposits and stains from teeth;
                                     BENEFITS                                                        Ability to examine gums for signs of disease;
                           ratio of firms responding                                                 Knowledge of infection control;
                                                                                                     Ability to assess and chart dental care needs;
Medical Insurance     8/15
                                                                                                     Teeth polishing skills;
Paid Vacation         6/15
                                                                                                     Skill in applying local anesthetics;
Dental Insurance      6/15
                                                                                                     Ability to instruct patients in oral hygiene;
Retirement            5/15
                                                                                                     Ability to apply decay preventive agents;
Paid Sick Leave       4/15
Life Insurance        3/15                                                                           Ability to expose and develop x-ray film;
Vision Insurance      1/15                                                                           Radiation Safety Certificate;
                                0%   10%   20%    30%   40%   50%    60%   70%   80%   90%   100%    Ability to do ultrasonic scaling.
                                                                                                     Personal:
Most employers who provide benefits pay the full benefit costs. Many hire                            Possess dental hygienist license;
employees in this occupation part time and pay benefits similar to those of                          Public contact skills;
full time employees. Part time employees work an average of 18 hours per                             Ability to work as a team;
week.                                                                                                Record keeping skills;
                                                                                                     Knowledge of instrument sterilization;
               EMPLOYMENT TRENDS                                                                     Ability to work independently;
                                                                                                     Knowledge of good diet and nutrition;
                                                                                                     Patients with children;
          OCCUPATIONAL FORECAST 1995-2002                                                            Willingness to work with close supervision;
                                                                                                     Supervision skills.
Size, 2002:                          320 – Medim
                                                                                                     Basic:
Growth Rate (per yr.):               4.0% – Faster than average
                                                                                                     Ability to read and follow instructions;
Job Growth (95-02):                  70
                                                                                                     Ability to write legibly.
Separations (95-02):                 40
                                                                                                     Some employers report that skill requirements will increase in the future in
              SUPPLY/DEMAND ASSESSMENTS                                                              the use of micro-ultrasonic instruments, knowledge of implants and anes-
Employers report some difficulty finding both experienced and inexperi-                              thetic and cosmetic procedures. Interpersonal and communication skills
enced applicants who meet their hiring standards, and comment that the                               may also increase in importance.
need for trained hygienists will grow in the future due to population increase
and growth in dental practices. Growth and turnover create new occupa-                                          OCCUPATIONAL MOBILITY
tional opportunities.
                                                                                                     Because of certification requirements in this occupation and others in the
                                                                                                     field, promotions into this occupation are not possible unless accompanied
                         WHERE THE JOBS ARE
                                                                                                     with formal training which leads to certification. Opportunities for upward
                                                                    Percent      SIC                 movement into other occupations in the dental field are also limited without
Offices & Clinics of Dentists                                        97%         8021                requisite training.


San Joaquin County WorkNet 1999/2000                                                                74                                                          STUDIED IN 1995
                                                      DENTAL HYGIENISTS
                                                   TRAINING OPPORTUNITIES

      SAN JOAQUIN DELTA                         REGIONAL OCCUPATIONAL
     COMMUNITY COLLEGE                             CENTER PROGRAMS




            N/A                                                           N/A



CERTIFICATE/DIPLOMA PROGRAMS                     ADULT SCHOOL COURSES



                                                                          N/A


            N/A                                        DEGREE PROGRAMS



                                                                          N/A



  APPRENTICESHIP PROGRAMS                              ASSESSMENT CODES
                                    California Occupational Guide #: NA

                                    Specific Vocational Preparation: 6 (12 to 24 months)

                                               R ML                               G V N S P QK F ME C
                                    GED:       4 3 4                   APTITUDES: 2 3 3 2 3 4 2 2 2 4 4

            N/A                     GOE     Code: 10.02.02
                                    SOC     Code: 3630
                                    CIP     Code: 51.0602




                               75                                      San Joaquin County WorkNet 1999/2000
DISPATCHERS                                                                                                                     DOT Code:
                                                                                                                                215.367-018
                                                                                                                                                 TITLE
                                                                                                                                              TAXICAB COORDINATOR
                                                                                                                                239.167-014   DISPATCHER
EXCEPT FIRE, POLICE, & AMBULANCE                                                                                                952.167-010   DISPATCHER, SERVICE OR WORK
16 FIRMS RESPONDING                                   OES Code: 580050                         Q <24                            249.367.070   ROUTING CLERK



                        DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
Dispatchers schedule and dispatch workers, work crews, equipment, or                                             EDUCATION & TRAINING
service vehicles for conveyance of materials, freight, or passengers, or for                  Almost all employers require that applicants to this position complete high
normal installation, service, or emergency repairs rendered outside the place                 school or the equivalent.
of business. Their duties may include the use of radios and/or telephones to
transmit assignments and compile statistics and reports on the progress of                               EXPERIENCE & OTHER REQUIREMENTS
work. Please do not include Police, Fire, and Ambulance Dispatchers.                          Some employers require and many do not require but prefer prior experience
                                                                                              in this occupation. Of those who prefer or require prior experience in this
          WAGES & FRINGE BENEFITS                                                             occupation, many will accept experience in related occupations as a substi-
Weighted by Employer Sample                         Range                    Median           tute.
Entry Level/No Experience:                     $ 5.75 - $13.46               $ 8.63
Experienced/ New to Firm:                      $ 5.75 - $19.23               $11.74                                 VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                  $ 7.00 - $21.63               $13.44           Technical:
                                                                                              Telephone Skills;
*Weighted by Employees in Sample                    Range                    Median           Ability to keep records and schedule calls;
Entry Level/No Experience:                     $ 7.00 - $11.25               $ 8.65           Ability to coordinate deliveries & service calls;
Experienced/ New to Firm:                      $ 8.15 - $14.61               $13.00           Ability to type at least 30 words per minute;
3+ Yrs. Experience with Firm:                  $11.25 - $18.88               $14.69           Map reading skills;
                                                                                              Knowledge of local streets.
*Most employees (65%) earn wages found under the section “weighted by                         Physical:
employees.” A few employees wages are subject to collective bargaining or                     Ability to perform routine and repetitive work.
union agreements. Almost all employees (90%) are full time, working on                        Personal:
average 46 hours per week. Most employees (75%) in this sample are male.                      Willingness to work with close supervision;
Some employers require employees in this occupation to work swing and                         Ability to handle crisis situations;
graveyard shifts.                                                                             Willingness to work nights;
                             BENEFITS                                                         Valid drivers license;
             ratio of firms responding (with Full-Time Employees)                             Ability to work independently;
Medical Insurance    16/16                                                                    Ability to follow written instructions;
Life Insurance       15/16                                                                    Ability to write legibly;
Dental Insurance     14/16                                                                    English grammar & spelling skills;
Paid Vacation        11/16                                                                    Ability to follow oral instructions;
Vision Insurance     11/16                                                                    Ability to work as part of a team;
Paid Sick Leave      11/16                                                                    Attention to detail;
Retirement           10/16                                                                    Clean DMV record;
                             0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%
                                                                                              Ability to interact well with others.
Most employers pay the full cost of benefits for full time employees. Many
employers share the cost of benefits with full time employees.                                Most employers require persons in this occupation to possess word process-
                                                                                              ing skills. Some employers rated knowledge of spreadsheet skills as an
               EMPLOYMENT TRENDS                                                              important qualification for entry into this occupation. Some employers
                                                                                              indicated that applicants should be able to multiply, divide and have knowl-
           OCCUPATIONAL FORECAST 1995-2002                                                    edge of fractions and decimals. Many employers reported that persons in this
Size, 2002:            380 – Medium                                                           occupation should be able to write simple sentences and many require
Growth Rate (per yr.): 2.7% – Average                                                         persons to prepare business letters or summary reports.
Job Growth (95-02):    60
Separations (95-02):   30                                                                                OCCUPATIONAL MOBILITY
                                                                                               FROM                                                            TO
              SUPPLY/DEMAND ASSESSMENTS
                                                                                                                                    Team Leader/Operations Mgr.
Employers indicated no difficulty finding inexperienced and great difficulty
                                                                                                                          Dispatcher
finding experienced workers. Most employers reported that employment in
this occupation remained stable during the last year, but some indicated that                 Truck Driver/Warehouse Worker/General Office
employment grew. Most employers expect employment to remain stable                            Most employers indicated that they promote into this occupation from lower
over the next 2 years while some expect employment to grow.                                   level positions such as truck driver, warehouse and general office worker.
                                                                                              Most employers reported that they promote from this occupation to higher-
                      WHERE THE JOBS ARE                                                      level positions such as team leader and operations manager.
                                                                Percent      SIC              Almost all employers in this sample recruited applicants to fill vacant posi-
Local Trucking, without Storage                                  19%         4212             tions via newspaper ads. Most filled vacant positions through in-house
Trucking, Except Local                                           16%         4213             promotions and many used employee referrals to recruit applicants.
                                                                                              Almost all employers screen applicants to this position through drug testing.
Local Trucking W/ Storage                                        10%         4214             Many employers reported that they also screen applicants through DMV
New & Used Car Dealers                                           10%         5511             checks, police background checks, and medical physicals.
San Joaquin County WorkNet 1999/2000                                                      76                                                           STUDIED IN 1999
                                                                             DISPATCHERS
                                      EXCEPT FIRE, POLICE, & AMBULANCE
                                                    TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                           REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                               CENTER PROGRAMS



            N/A                                                            N/A



CERTIFICATE/DIPLOMA PROGRAMS                     ADULT SCHOOL COURSES



                                                                          N/A


            N/A                                         DEGREE PROGRAMS




                                                                          N/A



  APPRENTICESHIP PROGRAMS                               ASSESSMENT CODES
                                    California Occupational Guide #: NA

                                    Specific Vocational Preparation: 7 (2 to 4 years)

                                                R ML                               G V N S P QK F ME C
                                    GED:        4 3 3                   APTITUDES: 3 3 3 3 4 2 4 4 4 5 4

                                    GOE      Code: 07.04.05
            N/A                     SOC      Code: 4751
                                    CIP      Code: 52.0401




                               77                                       San Joaquin County WorkNet 1999/2000
                                                                                                                                 DOT Code :             TITLE
DRAFTERS                                                                                                                         001.261-010
                                                                                                                                 007.281-010
                                                                                                                                                        DRAFTER, ARCHITECTURAL
                                                                                                                                                        DRAFTER, MECHANICAL
                                                                                                                                 017.281-018            DRAFTER, ASSISTANT
 15 FIRMS RESPONDING                                      OES Code: 225140                            Q 24+
                         DESCRIPTION                                                                         EMPLOYER REQUIREMENTS
Drafters prepare clear, complete, and accurate working plans and detail                                                EDUCATION & TRAINING
drawings from rough or detailed sketches or notes for engineering or                              Employers report that 12-18 months of training in Computer Assisted Draft-
manufacturing purposes according to specific dimensions. They utilize                             ing (CAD) is required prior to employment. Most employers report that most
knowledge of various machines, engineering practices, mathematics, build-                         recent hires into this occupation have an Associate (A.A.) degree or higher.
ing materials, and other physical sciences to complete drawings.
                                                                                                             EXPERIENCE & OTHER REQUIREMENTS
                                                                                                  Most employers require approximately 24 months of experience as a drafter.
          WAGES & FRINGE BENEFITS                                                                 Most employers report that they will sometimes accept training as a substitu-
Weighted by Employers in Sample                     Range                     Median              tion for experience.
Entry Level/No Experience:                    $ 6.00 - $14.00                 $ 9.79
Experienced/ New to Firm:                     $10.00 - $21.75                 $12.50                                    VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                 $13.00 - $26.55                 $15.00              Technical:
                                                                                                  Ability to read blueprints;
Weighted by Employees Sample                        Range                     Median
                                                                                                  Ability to prepare drawings from engineering sketches;
Entry Level/No Experience:                    $ 9.00 - $11.50                 $ 9.00
                                                                                                  Ability to use a computer;
Experienced/ New to Firm:                     $10.00 - $17.25                 $10.50
                                                                                                  Ability to visualize in three dimensions;
3+ Yrs. Experience with Firm:                 $13.00 - $20.50                 $13.46
                                                                                                  Knowledge of Computer Assisted Design (CAD);
Almost all employees in this occupation are full-time and average 40 hours                        Knowledge of Geometry;
per week. Few firms are union and even fewer employees are union. Union                           Mechanical drawing skills, Freehand drawing skills;
firms pay at the high end of the scale.                                                           Knowledge of trigonometry; Knowledge of CADCAM.
                                  BENEFITS                                                        Personal:
                          ratio of firms responding                                               Attention to detail; Ability to follow oral instructions;
                                                                                                  Ability to work as part of team; Ability to work independently;
Paid Vacation        13/15                                                                        Ability to work under pressure; Ability to interact well with others;
Medical Insurance    12/15                                                                        Time management skills; Problem solving skills.
Paid Sick Leave      11/15
                                                                                                  Basic:
Retirement Plans     11/15
                                                                                                  Basic math skills.
Dental Insurance      8/15
Life Insurance        6/15
                                                                                                  Most employers reported that they seek Computer Assisted Drafting (CAD)
Vision Insurance      3/15
                             0%   10%   20%   30%   40%    50%    60%   70%   80%   90%   100%
                                                                                                  skills in applicants for this position. Many employers indicated that computer
                                                                                                  drafting/3-D computer skills will, over the next three years, become neces-
Most employers pay for the full cost of benefits.
                                                                                                  sary in order to perform the functions of this occupation. Most employers
                                                                                                  reported that employees in this occupation need to have a knowledge of
               EMPLOYMENT TRENDS                                                                  geometry, algebra and advanced statistics as well as the ability to write
                                                                                                  complex sentences and compose paragraphs. Many employers rated the
           OCCUPATIONAL FORECAST 1995-2002                                                        following qualifications as important to job entry: elementary keyboarding
Size, 2002:            210 – Small                                                                skills, knowledge of MS DOS and Windows. Some employers also included
Growth Rate (per yr.): 0.7% – Slower than average                                                 the ability to use specific types of drafting software such as ClarisCAD.
Job Growth (95-02):    10
Separations (95-02):   30                                                                                    OCCUPATIONAL MOBILITY
                                                                                                      FROM                                                          TO
              SUPPLY/DEMAND ASSESSMENTS
                                                                                                                                                        Supervisor/Manager
Most employers reported hiring for new permanent positions resulting from
                                                                                                                                              Drafting Engineer
growth. Most employers indicate that over the next three years they expect
                                                                                                                               Drafter
employment in this occupation to remain stable. Some employers expect
                                                                                                       CabinetMaker/Drafting Assistant
growth over the same period. Employers report some difficulty in finding
                                                                                                  Shop Help
fully experienced or inexperienced applicants who meet their hiring stan-
dards.                                                                                            Some employers report promoting to this position from lower level positions
                      WHERE THE JOBS ARE                                                          such as a cabinet maker or shop help. Many employers report promoting
                                                                 Percent      SIC                 from this occupation to higher level occupations such as supervisor/man-
Engineering Services                                             14%          8711                ager, estimator or engineer. Almost all employers recruit for this position
Help Supply Services                                             11%          7363                through employee referrals and many hire unsolicited walk-ins. Some
Architectural Services                                           11%          8712                employers use drug testing to screen applicants for this occupation.


San Joaquin County WorkNet 1999/2000                                                             78                                                         STUDIED IN 1996
                                                                                                                                            DRAFTERS
                                                                                                       TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College                                                                Lindbergh Educational Center
5151 N. Pacific Avenue                                                                   311 E. North St.
Stockton, CA 95207                                                                       Manteca, CA 95336
(209) 954-5051                                                                           (209) 825-3100
                            Architectural Drafting                                                          CAD/CAM - Computer Aided Drafting
Average time to complete program:  2 years (61 units)                                    Average time to complete program: 1 year/2 semesters
Approximate tuition cost:         *$732, $7,381                                          Approximate tuition cost:         No registration fee
Other fees:                       Text fees, Parking fees, Lab fees                      Other fees:                       None
Program requirements:             “C” average or better                                  Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                       Prerequisites:                    Drafting I, an A or B in Geometry, or
                                  Take assessment/placement test                                                           permission of instructor
Open entry/ Open exit:            No                                                     Open entry/ Open exit:            Yes
What is received upon completion: Associate in Science Degree                            What is received upon completion: Certificate
Target students:                  High school/GED recipients/Re-Entry Students           Target students:                  11th and 12th grade students, adults
                                                                                         This course reinforces drafting and design concepts and develops the necessary skills
Students in the Architectural Drafting program take courses in basic architectural       to use the computer to draw with as well as to control manufacturing equipment.
drafting, design fundamentals, and computer aided drafting as well as courses in         Students will learn how to draw a part, convert the drawing into information that a
physical geography, history, sociology , anthropology, and economics.                    Milling Machine or Lathe uses, and produce the part.

Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.    Also:
                                                                                         Charles M Weber Institute, Stockton                             ...(209) 953-4602


  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES
                                                                                         Manteca Adult School
                                                                                         311 E. North St.
                                                                                         Manteca, CA 95336
                                                                                         (209) 825-3100
                                      N/A                                                                            Drafter/Computer Aided
                                                                                         Average time to complete program:     10 weeks
                                                                                         Approximate cost to enroll:           $ 10
                                                                                         Other fees:                           $ 15.00 lab fee, textbook costs
                                                                                         Program requirements:                 “C” average or better
                                                                                         Prerequisites:                        None
                                                                                         Open entry/ Open exit:                No
                                                                                         What is received upon completion:     Certificate
                    DEGREE PROGRAMS                                                      Target students:                      Adult residents of Manteca U.S.D.


                                                                                         This course provides introductory and advanced instruction in the use of Auto/CAD
                                                                                         software. The course is designed for students with drafting experience needing to
                                                                                         upgrade their skills to include CAD.

                                                                                         Also:
                                      N/A                                                Tracy Adult School, Tracy                                       ...(209) 831-5034




        APPRENTICESHIP PROGRAMS                                                                             ASSESSMENT CODES
                                                                                         California Occupational Guide #338

                                                                                         Specific Vocational Preparation: 7 (2 - 4 years)
                                      N/A                                                            R ML                               G V N S P QK F ME C
                                                                                         GED:        4 4 4                   APTITUDES: 2 3 2 2 2 2 2 2 3 5 4

                                                                                         GOE      Code: 05.03.02
                                                                                         SOC      Code: 3720
                                                                                         CIP      Code: 48.0101


                                                                                    79                                      San Joaquin County WorkNet 1999/2000
                                                                                                                   DOT Code:        TITLE
EDUCATIONAL ADMINISTRATORS                                                                                         090.117-010
                                                                                                                   090.167-010
                                                                                                                                 ACADEMIC DEAN
                                                                                                                                 DEPT. HEAD, COLLEGE OR UNIVERSITY
                                                                                                                   091.107-010   ASSISTANT PRINCIPAL
                                                                                                                   099.117-018   PRINCIPAL

 15 FIRMS RESPONDING                                OES Code: 150050
                                                                                      T 24+                        099.117-030   DIRECTOR, EDUCATION



                        DESCRIPTION                                                          EMPLOYER REQUIREMENTS
Education Administrators plan, organize, direct, control, or coordinate the                           EDUCATION & TRAINING
educational activities of colleges, universities, vocational, technical, post-     Most employers require new hires in this occupation to have completed
secondary, secondary, or elementary schools. Please include administrators         Graduate School although some require a bachelor’s degree.
of separate training and instructional organization (or programs) in private
business or other agencies.
                                                                                                EXPERIENCE & OTHER REQUIREMENTS
                                                                                   Most employers (60%) indicated that they require an average of 3 years of
          WAGES & FRINGE BENEFITS                                                  work experience in this occupation when hiring applicants. Many employers
Weighted by Employer Sample                    Range                Median         (40%) reported that they do not require but prefer experience in applicants
Entry Level/No Experience:                  $23.64 - $28.52         $24.97         for this occupation. Some employers who require experience in this occupa-
Experienced/ New to Firm:                   $ 9.52 - $38.36         $24.47         tion will accept 4 years of experience in related occupations as a substitute.
3+ Yrs. Experience with Firm:               $10.00 - $45.55         $29.75         Some employers will also accept training (i.e administrative services creden-
                                                                                   tial) in lieu of experience.
Weighted by Employees in Sample                Range                Median
Entry Level/No Experience:                  $23.64 - $28.52         $24.50                               VERY IMPORTANT SKILLS
Experienced/ New to Firm:                   $19.80 - $33.73         $24.64         Technical:
3+ Yrs. Experience with Firm:               $26.97 - $36.86         $35.76         Willingness to work extended hours, including night, holidays & weekends;
Most employees (65%) in this sample earn wages found under the section             Willingness to travel; Leadership skills;
“weighted by employees” and almost all employees (95%) work full time and          Ability to manage multiple priorities; Supervisory skills;
average 44 hours per week. Most employers (60%) do not hire employees              Counseling skills; Ability to plan and organize the work of others;
without experience in this occupation. This sample shows an equal amount           Ability to motivate others; Sensitivity to a multicultural environment;
of males and females in this occupation.                                           Ability to apply classroom management skills;
                                                                                   Possession of an Administrative Services Credential;
                                BENEFITS                                           Ability to monitor and evaluate student progress;
             ratio of firms responding (with Full-Time Employees)                  Ability to hire & assign personnel; Ability to apply teaching techniques;
Medical Insurance     14/15                                                        Ability to maintain financial records; Budget analysis skills;
Dental Insurance      14/15                                                        Ability to communicate effectively with difficult individuals.
Paid Sick Leave       14/15                                                        Personal:
Paid Vacation         13/15                                                        Ability to work well with others; Ability to work independently;
                                                                                   Ability to work under pressure; Verbal presentation skills;
Retirement            12/15
                                                                                   Oral communication skills; Ability to write effectively;
Vision Insurance      12/15                                                        Ability to work as part of a team; Problem solving skills.
Life Insurance         8/15
Child Care             2/15                                                        Most employers reported that they require word processing skills and many
                           0%   10% 20%   30% 40%   50%   60% 70%   80% 90% 100%   require that applicants to this occupation possess spreadsheet skills. Most
Most employers pay the full cost of benefits for full and part time employee.      employers require persons in this occupation to be able to compute interest,
Many employers share the cost of benefits with employees.                          discounts and use basic statistics. Many employers reported that persons in
               EMPLOYMENT TRENDS                                                   this occupation should be able to prepare business letters or summary
                                                                                   reports, and to write technical documents, articles or speeches.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:            570 – Large
Growth Rate (per yr.): 2.7% – Average                                                         OCCUPATIONAL MOBILITY
Job Growth (95-02):    90                                                             FROM                                                            TO
Separations (95-02):   100                                                                                       Assistant Superintendent/Admin. Director
                                                                                                       Education Administrator
               SUPPLY/DEMAND ASSESSMENTS                                           Teachers/Administrative Personnel
Employers reported difficulty finding fully experienced applicants who meet
their hiring criteria. Most employers indicated that employment in this            Most employers reported that they promote into this occupation from lower
occupation remained stable during the last year and most expect stability over     level positions such as teachers and other administrative personnel. Many
the next 2 years. Some employers reported growth in the last year. Most            employers promote from this occupation to higher-level positions such as
employers hired in this occupation in the last year either to fill positions       assistant superintendent and administrative director.
resulting from growth or to replace individuals who were either promoted or        Many employers recruited applicants to fill vacant positions through newspa-
left the firm.                                                                     per ads, in house promotions, trade journals, and college/universities. Some
                       WHERE THE JOBS ARE                                          employers filled positions through the Internet.
                                                          Percent   SIC
                                                                                   Many employers screen applicants for this occupation through police back-
Elementary and Secondary Schools                           65%      8211           ground checks. Some employers screen through drug testing and medical
Colleges and Universities                                  19%      8221           physicals.


San Joaquin County WorkNet 1999/2000                                             80                                                           STUDIED IN 1999
                                                                 EDUCATIONAL ADMINISTRATORS
                                                                                                      TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                    CENTER PROGRAMS



                                      N/A                                                                                   N/A



                     DEGREE PROGAMS                                                                 ADULT SCHOOL COURSES
Chapman University
3600 Sisk Road, Suite 5A
Modesto, CA. 95356
(209) 545-1234

                    Administrative Services Credentials
Average time to complete program:
Approximate tuition cost:
                                      Varies
                                      $ 250.00 per unit
                                                                                                                             N/A
Other fees:                           $ 40.00 application fee
Program requirements:                 “B” average or better
Prerequisites:                        Baccalaureate degree, teaching credential
Open entry/ Open exit:                Yes
What is received upon completion:     Preliminary Administrative Services
                                      Credentials
Target students:                      Current teachers

This graduate level program is designed to meet the needs of experienced teachers        CERTIFICATE/DIPLOMA PROGRAMS
and specialists who are entering school administration and management. Chapman
University has been approved by the California Commission on Teacher Credentialing.

Also:
University of the Pacific, Stockton                        ...(209) 946-2211
CSU Stanislaus, Stockton                                   ...(209) 467-5300

                                                                                                                            N/A



         APPRENTICESHIP PROGRAMS                                                                         ASSESSMENT CODES
                                                                                       California Occupational Guide No.: N/A

                                                                                       Specific Vocational Preparation: 9 (over 10 years)
                                      N/A                                                         R ML                               G V N S P QK F ME C
                                                                                       GED:       5 3 5                   APTITUDES: 2 2 2 4 4 3 4 4 4 5 5

                                                                                       GOE     Code: 11.07.03
                                                                                       SOC     Code: 1282
                                                                                       CIP     Code: 13.0401




                                                                                  81                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:              TITLE
ELECTRICAL & ELECTRONIC                                                                                                         721.684-022
                                                                                                                                729.684-022
                                                                                                                                                       ELECTRIC-MOTOR ASSEMBLER
                                                                                                                                                       ELECTRONIC-SIGN ASSEMBLER
ASSEMBLERS                                                                                                                      726.684-018            ELECTRONICS ASSEMBLER



10 FIRMS RESPONDING                                        OES Code: 939050                               Q <24
                            DESCRIPTION                                                                          EMPLOYER REQUIREMENTS
Electrical and Electronic Assemblers include assemblers who perform work                                                    EDUCATION & TRAINING
at a level not requiring a high degree of precision. The occupation includes                          Almost all employers report that recent hires have a high school diploma or
such occupations as Electric Wirers, Armature Connectors, Electric Motor                              its equivalent, and many recent hires have 12-36 months of vocational
Winders, Skein Winders, Carbon Brush Assemblers, Battery and Battery Parts                            training related to electronic/electrical assembly. Firms reporting such train-
Assemblers, Electric Sign Assemblers, and Electrical and Electronic                                   ing pay at or above the medians for this occupation.
Subassemblers.
                                                                                                                EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                                   Employers usually require 6-12 months of experience in electrical/electronic
                                                                                                      assembly.
Weighted by Employees in Sample                          Range                    Median
Entry Level/No Experience:                          $ 4.75 - $10.75               $ 5.35
                                                                                                                           VERY IMPORTANT SKILLS
Experienced/ New to Firm:                           $ 5.00 - $14.25               $ 5.95
                                                                                                      Technical:
3+ Yrs. Experience with Firm:                       $ 5.00 - $17.00               $ 6.80
                                                                                                      Ability to use hand tools;
Weighted by Employer Sample                              Range                    Median              Ability to read blue prints or wiring diagrams.
Entry Level/No Experience:                        $ 4.75 - $10.75           $ 6.13
Experienced/ New to Firm:                         $ 5.00 - $14.25           $ 7.59                    Physical:
3+ Yrs. Experience with Firm:                     $ 6.75 - $17.00           $10.00                    Good vision;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California            Good eye-hand coordination;
minimum wage will increase to $5.75 on March 1, 1998.
                                                                                                      Manual dexterity;
                                       BENEFITS
                               ratio of firms responding
                                                                                                      Ability to stand for prolonged periods.

Paid Vacation              8/10                                                                       Personal:
Medical Insurance          8/10                                                                       Ability to interact well with others;
Dental Insurance           6/10                                                                       Ability to perform precision work;
Life Insurance             6/10                                                                       Ability to perform routine, repetitive work;
Paid Sick Leave            6/10                                                                       Ability to work rapidly;
Vision Insurance           3/10                                                                       Ability to work independently.
Retirement Plans           2/10
                                  0%   10%   20%   30%   40%   50%    60%   70%   80%   90%   100%

Most employers share the cost of benefits with their employees.                                       Basic:
                                                                                                      Ability to follow oral instructions;
                 EMPLOYMENT TRENDS                                                                    Ability to read and follow instructions;
                                                                                                      Ability to write legibly.
            OCCUPATIONAL FORECAST 1995-2002
Size, 2002:                            200 – Small                                                    Most employers report that their most recent hires are excellent in the areas
Growth Rate (per yr.):                 0.7% – Slower than average                                     of working accurately, meeting deadlines, punctuality and attendance.
Job Growth (95-02):                    10
Separations (95-02):                   30                                                                        OCCUPATIONAL MOBILITY
                 SUPPLY/DEMAND ASSESSMENTS                                                                FROM                                                           TO
                                                                                                                                                            Line Supervisor
Most employers report some difficulty finding qualified experienced appli-
                                                                                                                            Electronic and Electrical Assembler
cants, but little finding inexperienced applicants who meet their hiring
                                                                                                      Utility Worker
standards. Most employers expect employment in this occupation to remain
stable over the next three years.                                                                     Some employers promote into this occupation from positions such as utility
                                                                                                      worker or shop helper. Most employers promote from this occupation to
                          WHERE THE JOBS ARE                                                          higher level positions such as a line supervisor.
                                                                     Percent      SIC                 Most employers report recruiting for this occupation from current employee
Printed Circuit Boards                                               73%          3672                referrals. Many, however, also use newspaper ads and the EDD. Most
Semiconductors & Related Devices                                     13%          3674                employers require a drug test as part of their application process.




San Joaquin County WorkNet 1999/2000                                                                 82                                                          STUDIED IN 1995
                                                                                           ELECTRICAL & ELECTRONIC
                                                                                                        ASSEMBLERS
                                                                                                              TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                       REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                           CENTER PROGRAMS
                                                                                               .



                                        N/A                                                                                         N/A


   CERTIFICATE/DIPLOMA PROGRAMS                                                                             ADULT SCHOOL COURSES
California Human Development Corporation Center for Employment Training
2895 Teepee Drive
Stockton, CA 95205
(209) 943-7671

                              Electronics Assembly
Average time to complete program: 17 weeks                                                                                          N/A
Approximate tuition cost:         $ 4,032
Other fees:                       None
Program requirements:             “C” average or better, 90% attendance
Prerequisites:                    18 years, ability to lift 30lbs, not allergic to dust
                                  and fumes
Open entry/ Open exit:            Yes
What is received upon completion: Certificate
Target students:                  Adults


This program provides the trainee with the basic knowledge and skills to qualify for                              DEGREE PROGRAMS
entry-level electronics and other assembly positions. Production documentation and
inventory control as well as the highest possible soldering skills are emphasized. In
addition, trainees become familiar with product blueprints, parts list and other
documentation.

* Clock hours and cost to complete the program varies: students enrolled in remediation
  and/or VESL equals 24 weeks and cost is $ 5,632.00.                                                                               N/A
Also:
Center for Employment Training, Sacramento                      ...(916) 393-7401
Pacific Technical Institute, Stockton                           ...(209) 952-0657




          APPRENTICESHIP PROGRAMS                                                                                ASSESSMENT CODES
                                                                                               California Occupational Guide #47

                                                                                               Specific Vocational Preparation = 4 (30 days to 3 months)
                                        N/A                                                               R ML                                G V N S P QK F ME C
                                                                                               GED:       2 1 2                    APTITUDES: 4 4 4 4 4 5 3 2 3 5 4

                                                                                               GOE     Code: 06.04.23
                                                                                               SOC     Code: 7720
                                                                                               CIP     Code: N/A




                                                                                          83                                     San Joaquin County WorkNet 1999/2000
                                                                                                                  DOT Code:             TITLE
ELECTRICAL & ELECTRONIC                                                                                           003.161-010
                                                                                                                  003.161-018
                                                                                                                                        ELECTRICAL TECHNICIAN
                                                                                                                                        TECHNICIAN, SEMICONDUCTORS
                                                                                                                  003.261-010           INSTRUMENTATION TECHNICIAN
ENGINEERING TECHNICIANS                                                                                           726.281-014           ELECTRICIAN, RESEARCH


 5 FIRMS RESPONDING                                        OES Code: 225050                           Q 24+
                         DESCRIPTION                                                                        EMPLOYER REQUIREMENTS
Electrical and Electronic Engineering Technicians and Technologists apply                                           EDUCATION & TRAINING
electrical and electronic theory and related knowledge to design, build, test,                    Almost all employers accept training as a substitute for experience. Most
repair, and modify developmental, experimental, or production electrical                          recent employees in this occupation have a Associate (A.A.) degree.
equipment in industrial or commercial plants for subsequent use by engi-
neering personnel in making engineering design and evaluation decisions.                                      EXPERIENCE & OTHER REQUIREMENTS
                                                                                                  Almost all employers in this occupation require 12-24 months of experience
          WAGES & FRINGE BENEFITS                                                                 in this or a related field.

Weighted by Employers in Sample                      Range                    Median                                      VERY IMPORTANT SKILLS
Entry Level/No Experience:                 $ 7.00 - $12.75                    $10.00              Technical:
Experienced/ New to Firm:                  $ 8.50 - $14.75                    $12.00              Ability to operate electric testing equipment;
3+ Yrs. Experience with Firm:              $ 9.00 - $16.75                    $15.00              Ability to operate electronics testing equipment;
                                                                                                  Understanding of electrical technology;
Weighted by Employees in Sample                      Range                    Median              Ability to use reference materials (e.g., hand books);
Entry Level/No Experience:                 $10.00 - $12.75                    $12.75              Ability to use a computer;
Experienced/ New to Firm:                  $ 9.00- $14.75                     $14.75              Record keeping skills;
3+ Yrs. Experience with Firm:              $13.75 - $16.75                    $16.75              Knowledge of electronic technology;
                                                                                                  Knowledge of electronic circuitry;
Almost all employees in this occupation are full-time. Almost all employers                       Ability to write effectively;
do not hire without experience in this occupation.                                                Ability to read schematics;
                                   BENEFITS                                                       Understanding of circuit design;
                              ratio of firms responding                                           Knowledge of algebra;
                                                                                                  Ability to read working drawings.
Paid Vacation           4/5
Medical Insurance       4/5                                                                       Physical:
Dental Insurance        3/5                                                                       Possession of good color perception.
Paid Sick Leave         3/5                                                                       Personal:
Life Insurance          2/5                                                                       Ability to work independently;
Vision Insurance        2/5                                                                       Willingness to work with close supervision.
Retirement Plans        2/5
                              0%   10%   20%   30%   40%    50%   60%   70%   80%   90%   100%
                                                                                                  Basic:
Most employers share the cost of benefits with employees.                                         Ability to read and follow instructions;
                                                                                                  Oral communication skills;
                                                                                                  Ability to write legibly;
               EMPLOYMENT TRENDS                                                                  Business math skills.
           OCCUPATIONAL FORECAST 1995-2002
                                                                                                  Most employers in this occupation report that persons in this occupation
Size, 2002:            130 – Small
                                                                                                  should be able to compute interest, discounts and use basic statistics as well
Growth Rate (per yr.): 2.6% – Average
                                                                                                  as prepare business letters and summary reports. Most employers indicate
Job Growth (95-02):    20
                                                                                                  that it is important for applicants in this occupation to have basic keyboard-
Separations (95-02):   20
                                                                                                  ing skills, as well as the ability to perform simple mathematical operations
               SUPPLY/DEMAND ASSESSMENTS                                                          involving entering formulas.
Almost all employers indicated that employment in this occupation remained
stable over the last 12 months and most expect growth over the next three                                    OCCUPATIONAL MOBILITY
years. Almost all employers find it very difficult to find fully experienced and
qualified applicants for this occupation, and many find it somewhat difficult
to find inexperienced applicants who meet their hiring standards.                                 Employers do not promote into this occupation, but may promote from this
                                                                                                  occupation into higher ranking occupations such as engineer or manage-
                       WHERE THE JOBS ARE                                                         ment positions.
                                                                  Percent     SIC
Commercial Equipment, NEC                                         12%         5046
Electrical Work                                                   11%         1731                Almost all employers reported using newspaper ads to recruit for this
Help Supply Services                                              10%         7363                position. Most also use employee referrals and many use private employee
Industrial Machinery & Equipment                                   7%         5084                agencies and in-house promotions and transfers.
Semiconductors & Related Devices                                   6%         3674                Most employers use drug testing to screen applicants prior to hiring.

San Joaquin County WorkNet 1999/2000                                                             84                                                         STUDIED IN 1996
                                                                                   ELECTRICAL & ELECTRONIC
                                                                                  ENGINEERING TECHNICIANS
                                                                                                        TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051                                                                                                                 N/A
            Electronics/Electrical Engineering Technology
                     Associate of Science Degree
Average time to complete program: 2 years (67-80.5 units)
Approximate tuition cost:         *$804 - $966 CA Residents
Other fees:                       Text fees, Parking fees, Lab fees                                   ADULT SCHOOL COURSES
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Associate of Science Degree
Target students:                  High school/GED recipients/Re-Entry Students

This program consists of studies in electronics, drafting, technical mathematics, and
other related topics designed to develop the necessary knowledge and skills for
                                                                                                                               N/A
employment in the electronics trade.

Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.


  CERTIFICATE/DIPLOMA PROGRAMS                                                                               DEGREE PROGRAMS
Heald College                                                                            ITT Technical Institute
1605 E.0 March Lane                                                                      16916 S. Harlan Road
Stockton, CA 95210                                                                       Lathrop, CA 95330
(209) 477-1114                                                                           (209) 858-0277
                            Electronics Technology                                                           Electronics Engineering Technology
Average time to complete program:     18 months                                          Average time to complete program: 2 Years
Approximate cost to enroll:           $2,310                                             Approximate cost to enroll:       $20,504
Other fees:                           $50 registration & books                           Other fees:                       $3,129 registration, books, lab fees
Program requirements:                 Pass CPAT test                                     Program requirements:             2.0 GPA, complete all courses
Prerequisites:                        N/A                                                Prerequisites:                    HS diploma/GED, Admissions exam,
Open entry/ Open exit:                N/A                                                                                  must be able to distinguish colors
What is received upon completion:     Degree                                             Open entry/ Open exit:            No
Target students:                      High School Graduates/Adults                       What is received upon completion: Associate of Science (A.S.) degree
                                                                                         Target students:                  HS graduates and adults
This program prepares the student to pursue certification as an Associate Certified
Electronic Technician with the Electronics Technicians Association. This program
provides training for employment as an electronic technician, technician aide,           Through classroom theory and “hands-on” training students are acquainted with
customer or field service technician, maintenance and repair technician and produc-      certain circuits and specialized techniques demanded by positions such as electronics
tion tester.                                                                             technician, field service representative, salesperson, and computer technician.

Also:                                                                                    Also:
Center for Employment Training, Stockton                    ...(209) 943-7671            Heald College, Stockton                                     ...(209) 477-1114
Center for Employment Training, Sacramento                  ...(916) 393-7347
National Training Institute, Stockton                       ...(209) 472-0900
Pacific Technical Institute, Stockton                       ...(209) 952-0657
Worldwide Educational Services, Stockton                    ...(209) 951-1174


                                                                                                            ASSESSMENT CODES
                                                                                         California Occupational Guide #60

         APPRENTICESHIP PROGRAMS                                                         Specific Vocational Preparation: 8 (4 to 10 years)

                                                                                                     R ML                               G V N S P QK F ME C
                                                                                         GED:        5 4 4                   APTITUDES: 2 2 2 2 2 3 2 2 2 4 4

                                                                                         GOE      Code: 05.01.01
                                      N/A                                                SOC
                                                                                         CIP
                                                                                                  Code: 3711
                                                                                                  Code: 15.0301

                                                                                    85                                       San Joaquin County WorkNet 1999/2000
ELECTRICIANS                                                                                                             DOT Code:
                                                                                                                         824.261-010
                                                                                                                                               TITLE
                                                                                                                                               ELECTRICIAN
                                                                                                                         824.261-014           ELECTRICIAN, APPRENTICE
                                                                                                                         829.261-018           ELECTRICIAN, MAINTENANCE
16 FIRMS RESPONDING                                         OES Code: 872020                    <24                      806.381-062           INSTALLER, ELECTRICAL, PLUMBING


                          DESCRIPTION                                                                    EMPLOYER REQUIREMENTS
Electricians install, maintain, and repair wiring, electrical equipment, and
fixtures. They insure that work is in accordance with relevant codes. They                                         EDUCATION & TRAINING
may read blueprints. Includes Protective Signal Installers and Repairers and                   All of the recently hired employees in this sample have completed high
Street Light Servicers.                                                                        school or have received a GED, and a few have completed some college.
                                                                                               Some employers require completion of or enrollment in an apprenticeship
           WAGES & FRINGE BENEFITS                                                             program prior to employment.
UNION WAGES                                                                                                EXPERIENCE & OTHER REQUIREMENTS
Weighted by Employer Sample                           Range                   Median           Employers usually require previous experience for applicants to this occupa-
Entry Level/No Experience:                       $ 8.00 - $12.00               $10.00          tion. Most prefer at least twelve months experience as an Electrician, Appren-
Experienced/New to Firm:                         $10.00 - $25.00               $14.68          tice Electrician or Helper. Employers will sometimes consider training as at
3 + Yrs Experience with Firm:                    $15.00 - $30.00               $17.49          least a partial substitute for experience when evaluating applicants for this
                                                                                               occupation.
NON-UNION WAGES
*Weighted by Employer Sample                     Range                        Median                                   VERY IMPORTANT SKILLS
Entry Level/No Experience:                       $ 5.75 - $18.00               $ 8.62          Technical:
Experienced/New to Firm:                         $ 6.00 - $20.00               $15.00          Knowledge of electrical equipment installation;
3 + Yrs Experience with Firm:                    $ 9.00 - $22.00               $18.00          Problem solving skills; Ability to read blueprints;
*Weighted by Employees in Sample                      Range                   Median           Knowledge of building codes and specifications;
Entry Level/No Experience:                       $ 7.00 - $10.00               $10.00          Completion of a certified apprenticeship program;
Experienced/New to Firm:                         $ 8.00 - $18.00               $16.00          Ability to use reference materials.
                                                                                               Physical:
3 + Yrs Experience with Firm:                    $16.00 - $21.00               $20.00          Good color perception;
* 80% of non-union employees earn wages within the ranges found under
                                                                                               Ability to lift at least 50 lbs.; Mechanical aptitude;
the section "Weighted by Employees in Sample".
                                                                                               Ability to stand for prolonged periods of time;
While only a some employers in this sample are union (25%), almost all of the                  Ability to climb ladders; Ability to crawl under buildings.
employees (80%) are employed at these union shops. Almost all of the
employees in this sample work full time and average 40 hours per week.                         Personal:
                                                                                               Ability to interact well with others;
                              BENEFITS                                                         Attention to detail; Ability to work independently;
                            ratio of firms responding
                                                                                               Ability to work as part of a team;
Medical Insurance      12/15                                                                   Willingness to work with close supervision;
Retirement Plans        7/15                                                                   Possession of a good DMV driving record;
Paid Vacation           7/15                                                                   Ability to do routine, repetitive work;
Dental Insurance        7/15                                                                   Ability to work flexible hours;
Life Insurance          6/15                                                                   Ability to work under pressure; Willingness to work on-call.
Vision Insurance        5/15                                                                   Basic:
                                                                                               Ability to follow oral instructions;
Paid Sick Leave         2/15                                                                   Ability to read & follow instructions;
                               0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%

For those employers who offer benefits, most share the cost of benefits with                   Ability to write legibly; Ability to write effectively.
employees in this occupation.                                                                  Some employers require their employees in this occupation to have basic
                                                                                               computer skills, including familiarity with word processing, spreadsheet and
               EMPLOYMENT TRENDS                                                               database programs. Over the next three years the ability to use computers
           OCCUPATIONAL FORECAST 1995-2002                                                     and computerized components such as Programmable Logic Chips and Fiber
                                                                                               Optic Cabling will be increasingly important in this occupation. Employees
Size, 2002:                         450 – Medium                                               in this occupation generally need knowledge of basic mathematical opera-
Growth Rate (per yr.):              0.3% – Slower than average                                 tions, including knowledge of decimals and fractions, and sufficient writing
Job Growth (95-02):                 10                                                         skills to compose coherent sentences and paragraphs.
Separations (95-02):                70
                 SUPPLY/DEMAND ASSESSMENTS
                                                                                                          OCCUPATIONAL MOBILITY
Employer response indicates that employment in this occupation is growing                        FROM                                                            TO
in San Joaquin County. Most employers report either a stable or growing                                                                   Supervisor/Project Manager
hiring rate in this occupation over the last year and predict growth over the
next three years. The market for this occupation is only somewhat competi-                                            Electrician (Journey Level)
tive, and opportunities exist for individuals with sufficient training and/or                  Electrician Helper or Apprentice/Laborer
experience. Almost all employers (80%) reported that it is somewhat to very
difficult to find fully experienced applicants who are qualified for the position.             Many employers promote into this occupation from lower level positions like
Most also find it somewhat difficult to find inexperienced applicants who                      Helper or Laborer, or promote Apprentice Electricians to Journey level after
meet their hiring standards. Most employers sampled (65%) have hired into                      completion of an apprenticeship program. Many employers promote from
this position within the last year. Just over half of the employees hired during               this occupation to supervisory positions like Lead Person, Field Supervisor or
the last year were hired because of occupational or company growth and 35%                     Project Manager. Most employers recruit for this occupation through
were hired to fill temporary or seasonal positions.                                            newspaper advertising and many also use employee referrals. Some employ-
                                                                                               ers also use union hall referrals. Many employers use drug tests and DMV
                           WHERE THE JOBS ARE                                                  checks to screen applicants for this position, and some also use police record
                                                              Percent         SIC              checks and reading or math aptitude tests to screen applicants. Almost all
Electrical Work                                               46%             1731             employees in this sample (95%) are male.
San Joaquin County WorkNet 1999/2000                                                       86                                                            STUDIED IN 1998
                                                                                                                                    ELECTRICIANS
                                                                                                            TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                      REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                          CENTER PROGRAMS
San Joaquin Delta College                                                                    Charles M Weber Institute of Applied Sciences and Technology
5151 N. Pacific Avenue                                                                       302 W Weber Ave
Stockton, CA 95207                                                                           Stockton, CA 95203
(209) 954-5051                                                                               (209) 953-4602
                             Electrical Technology                                                                              Electrician
Average time to complete program: 2 years (42-44 units)                                      Average time to complete program:    1 year
Approximate tuition cost:         *$504 - $528 CA Residents                                  Approximate tuition cost:            N/A
Other fees:                       Text fees, Parking fees                                    Other fees:                          Uniforms
Program requirements:             “C” average or better                                      Program requirements:                “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                           Prerequisites:                       N/A
                                  Take assessment/placement test                             Open entry/ Open exit:               Yes
Open entry/ Open exit:            No                                                         What is received upon completion:    Certificate
What is received upon completion: Certificate                                                Target students:                     10th, 11th and 12th grade students
Target students:                  High school/GED recipients/Re-Entry Students
                                                                                             This program provides students with the knowledge and hands on training to perform
This program consists of studies in basic electricity, mathematics, and other related        entry level duties as an electrician.
subjects designed to teach students entry-level skills needed in the electrical field.


Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA.


   CERTIFICATE/DIPLOMA PROGRAMS                                                                           ADULT SCHOOL COURSES


                                       N/A                                                                                         N/A


                                                                                                                 DEGREE PROGRAMS
          APPRENTICESHIP PROGRAMS
San Joaquin & Calaveras Counties Electrical J.A.T.C.
1531 El Pinal Drive
Stockton, CA 95205
(209) 462-0751                                                                                                                     N/A
                       Electrician- Inside Construction
Average time to complete program: 60 months
Approximate tuition cost:         No fee
Other fees:                       $ 500 materials fees
Program requirements:             Successful completion, 100% attendance
Prerequisites:                    Agility & Coordination, Sucessfult completion
                                  of Algebra, HS Diploma Graduate
Open entry/ Open exit:            Yes
What is received upon completion: Certificate
                                                                                                                ASSESSMENT CODES
Target students:                  HS Graduates                                               California Occupational Guide #121

This five year apprenticeship program consists of 1,040 classroom hours and at least         Specific Vocational Preparation: 8 (4 to 10 years)
8,000 on the job hours. Much attention is paid to the layout, assembly, and installation
of electrical fixtures and equipment in residential, commercial buildings and indus-                     R ML                               G V N S P QK F ME C
trial. The Electrical Trade requires physical effort on the part of the apprentice to do     GED:        4 4 4                   APTITUDES: 2 3 2 2 2 3 3 3 2 3 4
work in cramped quarters, to do climbing, crawling, crouching, and heavy lifting.
                                                                                             GOE      Code: 05.05.05
Also:                                                                                        SOC      Code: 6153
Associated Builders & Contractors, Stockton                         ...(209) 931-5910        CIP      Code: 46.0302
Central Valley J.A.T.C, Modesto                                     ...(209) 524-5171




                                                                                        87                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                           DOT Code:          TITLE
FILE CLERKS                                                                                                                                206.387-034
                                                                                                                                           206.387-010
                                                                                                                                                              FILE CLERK 1
                                                                                                                                                              CLASSIFICATION CLERK
                                                                                                                                           206.387-022        RECORD CLERK
                                                            OES Code: 553210
15 FIRMS RESPONDING                                                                                      D <24
                            DESCRIPTION                                                                               EMPLOYER REQUIREMENTS
File Clerks file correspondence, cards, invoices, receipts, and other records                                              EDUCATION & TRAINING
in alphabetical or numerical order or according to the filing system used, and
                                                                                                     Employers report that almost all recent hires have completed high school or
locate and remove material from files when requested. They may be required
                                                                                                     its equivalent.
to classify and file new material.
                                                                                                                      EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                                  Many employers require 6 to 12 months of prior experience as a file clerk or
Weighted by Employers in Sample                           Range                    Median            in a related clerical occupation such as receptionist or general office clerk.
Entry Level/No Experience:                    $ 4.75 - $ 9.50                      $ 6.25            Most employers will sometimes substitute training for experience.
Experienced/ New to Firm:                     $ 5.00 - $ 9.50                      $ 7.00
3+ Yrs. Experience with Firm:                 $ 7.00 - $11.50                      $ 8.00                                  VERY IMPORTANT SKILLS
                                                                                                     Technical:
Weighted by Employees in Sample                           Range                    Median
                                                                                                     Filing skills (alpha and numeric); Ability to perform detailed clerical work;
Entry Level/No Experience:                 $ 5.00 - $ 9.00                  $ 7.00
                                                                                                     Record keeping skills; Telephone answering skills;
Experienced/ New to Firm:                  $ 6.00 - $ 9.00                  $ 8.00
                                                                                                     Data entry skills; Ability to use a computer;
3+ Yrs. Experience with Firm: $ 8.00 - $10.00                               $ 9.00
                                                                                                     Ability to type at least 30 wpm; Ability to write effectively;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California
minimum wage will increase to $5.75 on March 1, 1998.                                                Ability to use a calculator.
Many employees, in this sample, are union. Wage rates for unionized                                  Personal:
employees fall within the ranges above. Work week for part-time employees                            Ability to follow oral instructions; Ability to work independently;
range between 20 and 30 hours.                                                                       Ability to do routine, repetitive work; Ability to interact well with others;
                                                                                                     Willingness to work with close supervision;
                                       BENEFITS                                                      Ability to work under pressure; Public contact skills.
                               ratio of firms responding
                                                                                                     Basic:
Medical Insurance        13/15                                                                       Ability to read and follow instructions; Ability to write legibly;
Paid Vacation            12/15                                                                       Oral communication skills; English grammar, spelling & punctuation;
Retirement Plans         12/15                                                                       Business math skills.
Life Insurance           12/15
Dental Insurance         10/15                                                                       Employers report increasing need for computer skills. Most employers seek
Vision Insurance         10/15                                                                       applicants with basic word processing skills, and some with basic knowledge
Paid Sick Leave          10/15                                                                       of spreadsheets or database software. Math skills needed include the ability
                                  0%    10%   20%   30%   40%   50%    60%   70%   80%   90% 100%
Most employers pay benefit costs for full-time employees. Some employers                             to multiply, divide, and compute with fractions and decimals accurately.
hire part-time and share benefit costs with part-time workers.                                       Applicants must be able to speak clearly. Employers comment that recent
                                                                                                     new hires are honest, cooperative, accept supervision and are able to meet
                 EMPLOYMENT TRENDS                                                                   deadlines. They are punctual and able to work accurately. Applicants not
                                                                                                     hired have been deficient in communication skills, grooming, or unable to
           OCCUPATIONAL FORECAST 1995-2002                                                           tolerate stress.
Size, 2002:            490 – Medium
Growth Rate (per yr.): 0.9% – Slower than average                                                                     OCCUPATIONAL MOBILITY
Job Growth (95-02):    30
Separations (95-02):   130                                                                           Although many employers will promote into this occupation, this is an entry
                                                                                                     level position for most employers. Most promote from this occupation into
                SUPPLY/DEMAND ASSESSMENTS                                                            higher grade clerical occupations such as accounting clerk, or office supervi-
Although most employers report hiring applicants last year, they report little                       sion.
difficulty finding either experienced or inexperienced applicants who meet                               FROM                                                          TO
their hiring qualifications. Turnover creates most employment opportuni-                                                                                    Office Manager
ties. Most employers expect employment in the occupation to remain stable.                                                                    Supervisor
                                                                                                                        Accounting Clerk
                          WHERE THE JOBS ARE                                                             File Clerk
                                                                      Percent      SIC
Offices & Clinics of Medical Doctors                                  25%          8011              Most employers recruit for this position through newspaper ads and em-
Help Supply Services                                                  13%          7363              ployee referrals. Some employers hire through EDD listings or will hire
General Medical & Surgical Hospital                                   13%          8062              unsolicited walk-ins. Unionized employers will hire through union hiring
Legal Services                                                        12%          8111              halls. Many employers require drug testing and some reading or math
Business Services, NEC                                                 7%          7389              aptitude tests for employment.


San Joaquin County WorkNet 1999/2000                                                                88                                                         STUDIED IN 1996
                                                                                                                                          FILE CLERKS
                                                                                                          TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College                                                                 Tracy High School ROP
5151 N. Pacific Avenue                                                                    315 East 11th Street
Stockton, CA 95207                                                                        Tracy, CA 95376
(209) 954-5051                                                                            (209) 831-5034
                                  General Office                                                                        Applied Office Skills
Average time to complete program: 1 year (30 - 32.5 units)                                Average time to complete program:      2 semesters
Approximate tuition cost:         *$360 - $390 CA Residents                               Approximate tuition cost:              None
Other fees:                       Text fees, Parking fees                                 Other fees:                            None
Program requirements:             “C” average or better                                   Program requirements:                  “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                        Prerequisites:                         Successful completion of Typing I
                                  Take assessment/placement test                          Open entry/ Open exit:                 N/A
Open entry/ Open exit:            No                                                      What is received upon completion:      Certificate
What is received upon completion: Certificate                                             Target students:                       11th and 12th grade students, adults
Target students:                  High school/GED recipients/Re-Entry Students
                                                                                          Office Skills is a course designed to prepare students for office-related vocations.
This program prepares the student to work as a general office clerk. General Office       Students learn techniques in office administration including office procedures,
Clerks are responsible for copying and compiling records and reports, posting data        human relations, electronic keyboarding, machine calculation, filing and records
in reports, and preparing mail. Skills in office procedures, accounting principles, and   management.
job seeking are included in the curriculum.
                                                                                          Also:
                                                                                          Escalon High School ROP, Escalon                               ...(209) 838-7073
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA     Lincoln High School ROP, Stockton                              ...(209) 953-8920
                                                                                          Lindbergh Education Center, Manteca                            ...(209) 825-3100
                                                                                          Lodi Career Center ROP, Lodi                                   ...(209) 331-7616
                                                                                          Ripon High ROP, Ripon                                          ...(209) 599-4287
  CERTIFICATE/DIPLOMA PROGRAMS
Goodwill Industries of San Joaquin County
129 S. Grant Street
Stockton, CA 95202                                                                                      ADULT SCHOOL COURSES
(209) 466-2311
                                                                                          Stockton School for Adults
                                   Office Clerk                                           1525 Pacific Avenue
Average time to complete program: 16 weeks                                                Stockton, CA 95204
Approximate tuition cost:            Service fees vary, accept referrals from             (209) 953-4254
                                     community agencies
Other fees:                          N/A                                                                                General Office Clerk
Program requirements:                “C” average or better, 90% attendance                Average time to complete program:      Self Paced
Prerequisites:                       Possess aptitude to learn skills of trade            Approximate tuition cost:              No registration fee
Open entry/ Open exit:               Yes                                                  Other fees:                            Book Fee (optional)
What is received upon completion: Certificate                                             Program Requirements:                  “C” average or better
Target students:                     Adults with employment barriers, 16 years or         Prerequisites:                         None
                                     older with work permit                               Open entry/ Open exit:                 Yes
The Office Technology Occupations program provides students with basic clerical           What is received upon completion:      Certificate
skills, PC skills (word processing and spreadsheets), business language skills,           Target students:                       Adults
communication and math skills, and business machines knowledge. Scholarships are
available to qualified students.                                                          The following topics are covered in the General Office Clerk program: Word
Also:                                                                                     Processing, Spreadsheet, Data Entry, Desktop Publishing, Accounting, Typing, Busi-
Community Business School, Modesto                          ...(209) 529-3648             ness Calculations, and Office Filing. This program provides entry-level clerical skills.
Computer Tutor, Modesto                                     ...(209) 545-5200
CompuVista Business College, Stockton                       ...(209) 462-9300             Also:
Humphreys College, Stockton                                 ...(209) 478-0800             Lodi Adult School, Lodi                                        ...(209) 331-7616
M.T.I. Business College Inc., Stockton                      ...(209) 957-3030             Manteca Adult School, Manteca                                  ...(209) 825-3100
Worldwide Educational Systems, Stockton                     ...(209) 951-1174


          APPRENTICESHIP PROGRAMS                                                                             ASSESSMENT CODES
                                                                                          California Occupational Guide #261
                                      N/A                                                 Specific Vocational Preparation = 3 (30 days to 3 months)
                                                                                                      R ML                                   G V N S P QK F ME C
                   DEGREE PROGRAMS                                                        GED:        3 1 2                  APTITUDES: 3 3 4 4 4 2 3 3 3 5 4

                                                                                          GOE      Code: 07.07.01
                                                                                          SOC      Code: 4696
                                      N/A                                                 CIP      Code: N/A



                                                                                     89                                        San Joaquin County WorkNet 1999/2000
                                                                                                                          DOT Code:             TITLE
FIREFIGHTERS                                                                                                              373.364-010
                                                                                                                          373.663-010
                                                                                                                                                FIRE FIGHTER
                                                                                                                                                FIRE FIGHTER - FIRE, CRASH, RESCUE
                                                                                                                          452.687-014           FOREST FIRE FIGHTER
12 FIRMS RESPONDING                                        OES Code: 630080                      Q <24
                         DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Firefighters control and extinguish fires, protect life and property, and                                           EDUCATION & TRAINING
maintain equipment as paid volunteers or employees of city, township, State,                    Almost all employers require new hires in this occupation to complete high
or Federal government.                                                                          school or the equivalent and many reported that applicants are required to
                                                                                                complete 12 months of technical training. Almost all employers require
          WAGES & FRINGE BENEFITS                                                               applicants to obtain EMT, CPR and Firefighter certifications.
Weighted by Employers in Sample                   *Range                       Median                     EXPERIENCE & OTHER REQUIREMENTS
                                                 (Monthly)                    (Monthly)
                                                                                                Some employers indicated that they either require or prefer applicants to
Entry Level/No Experience:                     $1,387 - $2905                  $2,134
                                                                                                have an average of 25 months of experience in this occupation prior to hiring.
Experienced/ New to Firm:                      $1,387 - $2,995                 $2,120
                                                                                                Many employers will accept 12 months of experience in related occupations
3+ Yrs. Experience with Firm:                  $1,473 - $3,375                 $2,462
                                                                                                as a substitute.
*Most wages at the high end of the range are subject to collective bargaining
                                                                                                                    VERY IMPORTANT SKILLS
or union agreements. Almost all employees in this sample are considered
full-time employees and work 24-hours per shift rotations. The standard                         Technical:
work- week consists of three successions of “ 1 day on, 1 day off” and then                     Emergency Medical Technician certification; Firefighter I Certification;
4 days off. Almost all employees (95%) in this sample are male.                                 Proficiency in the use of firefighting and rescue equipment.
                                                                                                Physical:
                                   BENEFITS                                                     Ability to pass a pre-employment medical exam;
             ratio of firms responding (with Full-Time Employees)                               Ability to pass physical performance tests;
                                                                                                Agility and coordination; Ability to lift 90 lbs (Employer Average);
Paid Sick Leave       12/12
                                                                                                Good vision; Ability to climb to high places ; Good hearing.
Paid Vacation         12/12
                                                                                                Personal:
Medical Insurance     11/12
                                                                                                Valid CA drivers license; Clean police record;
Retirement Plans      10/12
                                                                                                Ability to follow oral instructions; Clean DMV record ;
Dental Insurance       9/12                                                                     Ability to think logically; Ability to interact well with others;
Life Insurance         8/12                                                                     Willingness to work with close supervision; Ability to work under pressure;
Vision Insurance       8/12                                                                     Ability to analyze situations accurately and to react quickly;
                              0%   10%   20%   30%   40%   50%   60%    70%   80%    90% 100%
                                                                                                Willing to work extended hours, including nights, holidays, weekends;
Most employers pay the full cost of benefits for, while some share the cost of                  Ability to handle crisis situations; Ability to work independently ;
benefits with full time employees.                                                              Mechanical Aptitude.
                                                                                                Some employers reported that they seek word processing skills in applicants
               EMPLOYMENT TRENDS                                                                to this occupation. Employers require applicants to have knowledge of
          OCCUPATIONAL FORECAST 1995-2002                                                       multiplication, division, decimals and fractions and expect persons in this
                                                                                                occupation to be able to write essays or reports.
Size, 2002:                        410 – Medium
Growth Rate (per yr.):             2.0% – Slower than average                                              OCCUPATIONAL MOBILITY
Job Growth (95-02):                50
Separations (95-02):               110                                                          FROM                                                              TO
                                                                                                                                                      Captain/Chief
                                                                                                                                           Firefighters
                                                                                                 Firefighter Volunteers/Reserve Firefighters/Cadets
              SUPPLY/DEMAND ASSESSMENTS
Employers report no difficulty finding experienced and inexperienced appli-                     Many employers reported that they promote into this occupation from lower
                                                                                                level positions such as firefighter volunteers, reserved firefighters and
cants who meet their hiring criteria. Almost all employers indicated that
                                                                                                firefighter cadets. Almost all employers promote from this occupation to
employment in this occupation remained stable during the last year and most                     higher-level positions such as firefighter engineer, captain and chief.
predict that it will remain stable over the next two years. Most employers                      Most employers recruited applicants to fill vacant positions via newspaper
hired to fill vacant positions during the last year and report that many                        ads. Many employers recruited through employee referrals and in-house
vacancies resulted from employees leaving permanent positions.                                  promotions. Employers reported that recent new hires in this occupation are
                                                                                                excellent in such qualities as cooperation, punctuality, honesty, attendance
                       WHERE THE JOBS ARE                                                       and accepting supervision. Applicants that were not hired lacked willingness
                                                                 Percent       SIC              to work within the system.
Local Government                                                  88%          9030             Almost all employers conduct medical physicals to screen applicants for this
                                                                                                occupation. Almost all employers also conduct drug tests and DMV back-
Federal Government                                                 7%          9010
                                                                                                ground checks.


San Joaquin County WorkNet 1999/2000                                                        90                                                            STUDIED IN 1999
                                                                                                                                  FIREFIGHTERS
                                                                                                        TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College                                                                Lodi Career Center
5151 N. Pacific Avenue                                                                   421 S. Pleasant Avenue
Stockton, CA. 95207                                                                      Lodi, CA. 95240
(209) 954-5051                                                                           (209) 331-7616
        Fire Control Technology - Associate of Science Degree                                                              Fire Science
Average time to complete program: 2 years (60 units)                                     Average time to complete program:    9 months
Approximate tuition cost:         *$720, $7,260                                          Approximate tuition cost:            None
Other fees:                       Text fees, Parking fees, Lab fees                      Other fees:                          $25.00 registration fee for adults
Program Requirements:             “C” average or better                                  Program requirements:                “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                       Prerequisites:                       None
                                  Take assessment/placement test                         Open entry/ Open exit:               Yes
Open entry/ Open exit:            No                                                     What is received upon completion:    Certificate/ 3 units of transferable credit to Delta
What is received upon completion: Associate of Science Degree                            Target students:                     11th and 12th grade students, adults
Target students:                  High School/GED recipients/Re-entry Students
                                                                                         Basic fire fighting knowledge and skills concerning equipment, fire chemistry, rescue
This program provides students with instruction and training in professional fire        apparatus, first aid, CPR, and testing procedures for job placement are obtained
protection and prevention .                                                              through classroom and community classroom activities.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA




  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES


                                       N/A                                                                                     N/A

                                                                                                            DEGREE PROGRAMS



                                                                                                                               N/A


         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                         California Occupational Guide #241
                                                                                         Specific Vocational Preparation = 6 (1 to 2 years)
                                                                                                     R ML                                   G V N S P QK F ME C
                                      N/A                                                GED:        4 2 3                  APTITUDES: 3 3 4 2 4 4 3 4 2 2 3

                                                                                         GOE      Code: 04.02.04
                                                                                         SOC      Code: 5123
                                                                                         CIP      Code: 43.0203




                                                                                    91                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                 DOT Code:        TITLE
FIRST LINE SUPERVISORS & MGRS.                                                                                                   216.132-010
                                                                                                                                 241.137-014
                                                                                                                                                  SUPERVISOR, ACCOUNTING CLERKS
                                                                                                                                                  SUPERVISOR, CUSTOMER-COMPLAINTS

CLERICAL ADMINISTRATOR     T <24                                                                                                 209.132-010
                                                                                                                                 211.137-022
                                                                                                                                                  SUPERVISOR, PERSONNEL CLERKS
                                                                                                                                                  SUPERVISOR, TELLERS

 17 FIRMS RESPONDING                                   OES Code: 510020                                      EMPLOYER REQUIREMENTS
                        DESCRIPTION                                                                                     EDUCATION & TRAINING
                                                                                                  Almost all recent hires by employers in the sample have completed high
First Line Clerical Manager/Supervisors directly supervise and coordinate the                     school or the equivalent and some have attended college. Some employers
activities of clerical and administrative support workers. Manager/Supervi-                       hire applicants with 6 to 9 months vocational training in secretarial or office
sors are generally found in smaller establishments where they perform both                        studies or the equivalent.
supervisory and management functions, such as accounting, marketing and
                                                                                                              EXPERIENCE & OTHER REQUIREMENTS
personnel work. In addition, Manager/Supervisors may also engage, in part,
                                                                                                  Employers usually require 12-24 months prior experience in the occupation
in the same clerical work as the workers they supervise.
                                                                                                  or in a related occupation such as lead clerk or a clerical function such as
                                                                                                  customer service, bookkeeper or other technical position. Employers some-
          WAGES & FRINGE BENEFITS                                                                 times substitute training for experience.
Weighted by Employees in Sample                      Range                    Median                                    VERY IMPORTANT SKILLS
Entry Level/No Experience:                      $ 7.00 - $14.50               $10.72              Technical:
Experienced/ New to Firm:                       $ 8.00 - $15.50               $12.12              Ability to manage an activity or department;
3+ Yrs. Experience with Firm:                   $ 9.00 - $16.75               $14.45              Supervision skills; Customer service skills;
                                                                                                  Ability to plan and organize the work of others;
Weighted by Employer Sample                          Range                    Median              Ability to analyze and solve problems;
Entry Level/No Experience:                      $ 7.00 - $14.50               $10.61              Office management skills; Ability to use a computer terminal;
Experienced/ New to Firm:                       $ 8.00 - $15.50               $12.95              Ability to use a computerized information system;
3+ Yrs. Experience with Firm:                   $ 9.00 - $17.50               $14.45              Ability to plan office operations ;
Few employers are unionized and pay toward the top end of the above wage                          Ability to analyze workflow processes;
ranges.                                                                                           Knowledge of word-processing software;
                             BENEFITS                                                             Ability to use personal computers;
                           ratio of firms responding                                              Ability to motivate others; Ability to hire/assign personnel;
Medical Insurance     17/17                                                                       Report writing skills; Record keeping skills;
Paid Vacation         17/17                                                                       Ability to interpret data; Verbal presentation skills;
Dental Insurance      17/17                                                                       Performance appraisal skills.
                                                                                                  Personal:
Paid Sick Leave       17/17
                                                                                                  Ability to interact well with others;
Retirement Plans      17/17
                                                                                                  Ability to read and follow instructions;
Life Insurance        15/17
                                                                                                  Ability to work with independently; Attention to detail;
Vision Insurance      14/17
                              0%   10%   20%   30%   40%   50%    60%   70%   80%   90%   100%    Ability to follow oral instructions;
Most employers provide benefits but share the cost with employees. Many                           Ability to write legibly; Ability to proofread.
employers also hire part time, and provide similar benefits to part time
                                                                                                  Most employers seek applicants with computer word-processing and spread-
employees. Work week for part time employees averages 30 hours per week.
                                                                                                  sheet skills, and many also seek knowledge of data base and/or desktop
               EMPLOYMENT TRENDS                                                                  publishing software, and comment that interpersonal skills in mediation and
                                                                                                  counseling, and sales skills are becoming increasingly important. Employers
           OCCUPATIONAL FORECAST 1994-2001                                                        report that applicants need the ability to compute interest, discounts and use
Size, 2001:            2,420 – Very Large                                                         basic statistics, and must be able to prepare business letters and summary
Growth Rate (per yr.): 2.9% – Average                                                             reports. They rate recent hires excellent in areas such as honesty, attendance,
Job Growth (94-01):    410                                                                        cooperativeness and grooming.
Separations (94-01):   380
                                                                                                             OCCUPATIONAL MOBILITY
              SUPPLY/DEMAND ASSESSMENTS                                                           From                                                               To
Employers report some difficulty finding inexperienced and a little difficulty                                                                    Branch manager, Controller
finding experienced applicants who meet their hiring standards. Turnover,                                                               Assistant manager
promotions and growth will create limited job opportunities for qualified                                                   First line Supervisor, Admin. Support
applicants.                                                                                       Teller, Receptionist, General Office Clerk/Service Representative
                                                                                                  Most employers report promoting employees into this occupation from
                       WHERE THE JOBS ARE                                                         lower ranking occupations such as sales, customer or financial services
                                                                 Percent      SIC                 representative, accounting, bookkeeping or other clerical occupations. Most
Local Government                                                  14%         9030                also report promoting from this occupation to higher ranking occupations
State Government                                                   4%         9020                such as controller, assistant or branch manager. Most employers recruit
Eating Places                                                      4%         5812                through newspaper adds and in-house promotions, but some also hire
Offices & Clinics of Medical Doctors                               3%         8011                unsolicited walk-ins, through EDD or employee referrals.



San Joaquin County WorkNet 1999/2000                                                             92                                                          STUDIED IN 1995
                                                                           FIRST LINE SUPERVISORS & MGRS.
                                                                                  CLERICAL ADMINISTRATOR
                                                                                                         TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA. 95207
(209) 954-5051
                              Office Management
Average time to complete program: 1 years (36.5 - 38.5 units)                                                                      N/A
Approximate tuition cost:         *$438 - $462 CA Residents
Other fees:                       Text fees, Parking fees
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate                                                          ADULT SCHOOL COURSES
Target students:                  High School/GED recipients/Re-entry Students

This program prepares students for entry-level employment as an office manager.
The office manager is usually responsible for and coordinates many office activities.
Most office managers cooperate with other department heads. Promotion to a
position such as office manager is usually dependent on educational background and                                                 N/A
demonstrated skills.
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA



       PRIVATE TRAINING PROGRAMS                                                                             DEGREE PROGRAMS
Worldwide Educational Services                                                           California State University, Stanislaus
Club Plaza, 1016 Bianchi Road, Suite C-6                                                 612 E. Magnolia Street
Stockton, CA 95207                                                                       Stockton, CA 95202
(209) 951-1174                                                                           (209) 467-5300
                                                                                                                     Business Administration
                             Management Trainee                                          Program Length:                   4 years (124 units)
Average time to complete program:    10 weeks                                            Approximate tuition cost:         $ 5,124
Approximate cost to complete:        $2,795.00                                           Other fees:                       Textbook, housing, parking and other fees vary
Other fees:                          $300                                                Program requirements:             2.0 GPA or better, completion of General Edu-
Program Requirements:                “C” Average or better                                                                 cation requirements
Prerequisites:                       Entrance Assessment                                 Prerequisites:                    H.S. diploma, G.E.D.
Open entry/ Open exit:               Yes                                                 Open entry/ Open exit:            No
What is received upon completion:    Certificate                                         What is received upon completion: Bachelor of Science
Target students:                     General Community, Students w/ work exp.            Target students:                  Community College transfer students
                                                                                                                           Adult re-entry students
Worldwide’s Management Training program includes an overview of management
trainee skills including supervisory, operational, and human relations areas, as well    The Bachelors of Science in Business Administration provides basic preparation for
as computer applications. Occupations for which the students are trained include         careers in business administration. Concentrations are available in the following
positions such as hopitality, retail, food service, and financial services.              areas: Accounting, Management and General Business.
Also:                                                                                    Also:
MTI College of Business & Technology, Sacramento            ...(916) 339-1500            Chapman University, Modesto                               ...(209) 545-1234
                                                                                         MTI, Sacramento                                           ...(916) 339-1500
                                                                                         Heald Business College, Stockton                          ...(209) 477-1114
                                                                                         Humphreys College, Stockton                               ...(209) 478-0800
                                                                                         University of the Pacific, Stockton                       ...(209) 946-2211


         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                         California Occupational Guide #N/A
                                                                                         Specific Vocational Preparation: 7 (2 to 4 years)
                                     N/A                                                 GED:
                                                                                                     R ML
                                                                                                     4 4 4
                                                                                                                                           G V N S P QK F ME C
                                                                                                                             APTITUDES: 2 2 3 4 4 2 3 3 4 5 5

                                                                                         GOE      Code: 07.02.02
                                                                                         SOC      Code: 4521
                                                                                         CIP      Code: 52.0204


                                                                                    93                                         San Joaquin County WorkNet 1999/2000
FIRST LINE SUPERVISORS &                                                                                                                    DOT Code: TITLE
                                                                                                                                            187.167-138 MANAGER, SALES
                                                                                                                                            299.137-010 MANAGER, DEPARTMENT
MANAGERS – SALES                                                                                                                            185.167-018 MANAGER, DISTRIBUTION WAREHOUSE
                                                                                                                                            185.167-046 MANAGER, RETAIL STORE
                                                                                                                                            186.167-034 MANAGER, INSURANCE OFFICE
16 FIRMS RESPONDING                                            OES Code: 410020
                                                                                                           T 24+
                            DESCRIPTION                                                                           EMPLOYER REQUIREMENTS
First Line Supervisors and Managers in Sales and Related occupations                                                       EDUCATION & TRAINING
directly supervise and coordinate activities of marketing, sales, and related                          Almost all employers reported that their most recent hires have a high school
workers. Working proprietors, in addition to their supervisory duties, may                             diploma or equivalent and most have some college. Some employers
perform management functions, such as budgeting, accounting, marketing,                                reported that their most recent hires have a Associate (A.A.) degree.
and personnel work.                                                                                               EXPERIENCE & OTHER REQUIREMENTS
                                                                                                       Most employers require previous experience for applicants in this occupa-
           *WAGES & FRINGE BENEFITS                                                                    tion. Employers require approximately 24 months of experience as a
                                                                                                       supervisor, assistant manager or manager. Most employers reported that
Weighted by Employer Sample                              Range                     Median              they would sometimes substitute training for experience.
Entry Level/No Experience:                          $ 5.00 - $ 7.75                $ 6.65
Experienced/ New to Firm:                           $ 5.50 - $17.00                $ 8.50                                      VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                       $ 6.50 - $19.25                $10.02              Technical:
Weighted by Employees in Sample                          Range                     Median              Ability to manage an activity or department; Report writing skills;
Entry Level/No Experience:                        $ 5.25 - $ 7.75           $ 6.29                     Ability to write effectively; Ability to apply sales techniques;
Experienced/ New to Firm:                         $ 5.50 - $17.00           $ 8.39                     Performance appraisal skills; Record keeping skills;
3+ Yrs. Experience with Firm:                     $ 7.25 - $17.00           $10.02                     Ability to use a computer.
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California             Physical:
minimum wage will increase to $5.75 on March 1, 1998.                                                  Ability to stand continously for 2 or more hours;
Most employers do not hire applicants without experience for this occupa-                              Ability to lift at least 10 lbs.
tion. Almost all employees in this occupation are full-time and average 40                             Personal:
hours per week.                                                                                        Ability to work independently;
                              BENEFITS                                                                 Willingness to work nights, weekends & holidays;
                               ratio of firms responding                                               Ability to interact well with others; Ability to follow oral instructions;
Medical Insurance        15/16                                                                         Ability to work under pressure; Problem solving skills;
Dental Insurance         14/16                                                                         Customer service skills; Ability to give oral instructions;
Paid Vacation            13/16                                                                         Ability to handle crisis situations; Ability to motivate others;
Life Insurance            9/16                                                                         Ability to plan & organize the work of others;
Paid Sick Leave           9/16                                                                         Understanding a variety of cultures; Verbal presentation skills.
Retirement Plans          7/16                                                                         Basic:
Vision Insurance          6/16                                                                         Ability to read & follow instructions; Oral communication skills;
                                  0%   10%   20%   30%   40%    50%    60%   70%   80%   90%   100%
                                                                                                       Ability to write legibly; Business math skills.
Almost all employers in this occupation offer benefits to their employees in
this occupation. Most employers report that they share the cost of benefits                            Most employers report that elementary keyboarding skills is an important
with their employees in this occupation.                                                               skill for job entry. Many employers indicated that they seek word processing
                                                                                                       skills in applicants and some employers reported also seeking spreadsheet
                 EMPLOYMENT TRENDS                                                                     and database skills. Many employers reported that in the next three years
             OCCUPATIONAL FORECAST 1995-2002                                                           computer skills would be needed to perform the functions of this occupation.
Size, 2002:                         2,840 – Very Large                                                 Many employers indicated that persons in this occupation should be able to
Growth Rate (per yr.):              5.4% – Much faster than average                                    compute interest, discounts and use basic statistics as well as write simple
Job Growth (95-02):                 780
Separations (95-02):                300                                                                sentences.
                 SUPPLY/DEMAND ASSESSMENTS
Most employers reported hiring into this occupation over the last 12 months.                                       OCCUPATIONAL MOBILITY
Many employers indicated that employment in this occupation would remain                                   FROM                                                             TO
stable over the next three years, but many other employers indicated growth                                                                       Regional/District Manager
in this occupation over the same period. Most employers find it somewhat                                                                    Management
difficult fo find fully experienced and qualified applicants for this occupation.                                              First Line Supervisor, Sales
Most employers report that they always require experience for applicants in                                      Assistant Sales Manager
this position, however for those employers that do hire inexperienced                                  Cashier/Salesperson
applicants, many report that it is somewhat difficult to find inexperienced                            Most employers report promoting into this occupation from lower level
applicants who meet their hiring standards.                                                            occupations such as cashier, salesperson or stock clerk. Almost all employers
                           WHERE THE JOBS ARE                                                          report promoting from this occupation to higher level positions such as
                                                                      Percent      SIC
Grocery Stores                                                        16%          5411                district or regional manager or from assistant manager to manager.
Lumber & Other Building Materials                                      6%          5211                Most employers reported that they recruited applicants for this occupation
New & Used Car Dealers                                                 5%          5511
Drug Stores & Proprietary Stores                                       5%          5912                through in-house promotions or transfers, employee referrals and newspa-
Department Stores                                                      5%          5311                per ads. Many employers use drug testing and some employers use DMV
Auto & Home Supply Stores                                              4%          5531                checks to screen applicants in this occupation before hiring.

San Joaquin County WorkNet 1999/2000                                                                  94                                                           STUDIED IN 1996
                                                                                         FIRST LINE SUPERVISORS &
                                                                                                MANAGERS – SALES
                                                                                                        TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                        Supervision & Management
Average time to complete program:
Approximate tuition cost:
                                  1 years (24 - 30 units)
                                  *$288 - $360 CA Residents
                                                                                                                              N/A
Other fees:                       Text fees, Parking fees
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate                                                         ADULT SCHOOL COURSES
Target students:                  High School/GED recipients/Re-entry Students

This program prepares students to work as managers or supervisors in a variety of
fields by teaching them concepts and skills such as business communications and law,
techniques of supervision management, accounting, and the use of microcomputers
enabling them to work as successful managers.                                                                                 N/A
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA


       PRIVATE TRAINING PROGRAMS                                                                             DEGREE PROGRAMS
Worldwide Educational Services                                                           University of the Pacific
Club Plaza, 1016 Bianchi Road Suite C-6                                                  3601 Pacific Avenue
Stockton, CA 95207                                                                       Stockton, CA 95211
(209) 951-1174                                                                           (209) 946-2211

                             Management Trainee                                                                      Business Administration
Average time to complete program:    10 weeks                                            Program Length:                   4 years
Approximate cost to complete:        $2,795.00                                           Approximate tuition cost:         $ 19,000 per year
Other fees:                          $300                                                Other fees:                       Textbook, housing, parking and other fees vary
Program Requirements:                “C” Average or better                               Program requirements:             2.0 GPA or better, completion of General Edu-
Prerequisites:                       Entrance Assessment                                                                   cation requirements
Open entry/ Open exit:               Yes                                                 Prerequisites:                    H.S. diploma, G.E.D.
What is received upon completion:    Certificate                                         Open entry/ Open exit:            No
Target students:                     General Community, Students w/ work exp.            What is received upon completion: Bachelor of Arts Degree
                                                                                         Target students:                  High School graduates/GED recipients
Worldwide’s Management Training program includes an overview of management
trainee skills including supervisory, operational, and human relations areas, as well    The B.A. in Business Administration offers concentrations in a wide variety of areas
as computer applications. Occupations for which the students are trained include         including Accounting, Finance, Business Law, Marketing, International Management,
positions such as hospitality, retail, food service, and financial services.             Entrepreneurship, Arts & Entertainment Management and General Business.

Also:                                                                                    Also:
MTI College of Business & Technology, Sacramento            ...(916) 339-1500            Chapman University, Modesto                                ...(209) 545-1234
                                                                                         Cal-State Stanislaus, Stockton                             ...(209) 467-6300
                                                                                         MTI, Sacramento                                            ...(916) 339-1500
                                                                                         Heald Business College, Stockton                           ...(209) 477-1114
                                                                                         Humphreys College, Stockton                                ...(209) 478-0800


         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                         California Occupational Guide #N/A
                                                                                         Specific Vocational Preparation: 7 (2 to 4 years)
                                     N/A                                                 GED:
                                                                                                     R ML
                                                                                                     4 4 4
                                                                                                                                           G V N S P QK F ME C
                                                                                                                             APTITUDES: 2 2 3 4 4 4 4 5 5 5 4

                                                                                         GOE     Code: 11.11.04
                                                                                         SOC     Code: 4010
                                                                                         CIP     Code: 08.0204

                                                                                    95                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:               TITLE
 FOOD BATCHMAKERS                                                                                                               529.361-018
                                                                                                                                529.381-010
                                                                                                                                                        CHEESEMAKER
                                                                                                                                                        COMPOUNDER, FLAVORINGS

 11 FIRMS RESPONDING                                       OES Code: 898080                            Q <24
                         DESCRIPTION                                                                          EMPLOYER REQUIREMENTS
Food Batchmakers set up and operate equipment that mixes, blends, or                                                    EDUCATION & TRAINING
cooks ingredients used in the manufacturing of food products according to                          Almost all employers report that their most recent hires have completed
formulas or recipes. They may modify or reformulate recipes to produce                             high school or the equivalent.
products of specific flavor, texture, and color. Include such occupations as                                  EXPERIENCE & OTHER REQUIREMENTS
Candy Makers, Almond Paste Mixers, Cheesemakers, Flavoring Compound-                               Employers sometimes require 6 to 12 months prior experience as a food
ers, and Honey Graders and Blenders. This occupation requires at least one                         batchmaker or other machine operations. However, most employers will
year (and often more) of training or experience.                                                   also substitute training for experience.

           WAGES & FRINGE BENEFITS                                                                                         VERY IMPORTANT SKILLS
                                                                                                   Technical:
Union                                            Range                         Median
                                                                                                   Knowledge of safe equipment operating practices;
Entry Level/No Experience:                       $10.98 - $16.93               $13.88              Ability to measure ingredients accurately;
Experienced/ New to Firm:                        $10.98 - $17.45               $14.02              Possess accurate product knowledge;
3+ Yrs. Experience with Firm:                    $12.69 - $18.50               $15.54              Understanding of food processing methods;
                                                                                                   Knowledge of food characteristics.
Non-Union                                        Range                         Median              Physical:
Entry Level/No Experience:                       $ 5.00 - $ 8.50               $ 6.00              Ability to stand continuously for 2 hours or more;
Experienced/ New to Firm:                        $ 5.75 - $10.00               $ 7.50              Full use of arms, hands and fingers;
3+ Yrs. Experience with Firm:                    $ 7.00 - $10.50               $ 9.00              Ability to lift 25 lbs. or more repeatedly;
                                                                                                   Manual dexterity skills;
Most firms and almost all employees in this occupation are union.                                  Ability to tolerate high temperatures;
                                                                                                   Possess an excellent sense of taste and smell;
                                   BENEFITS                                                        Possession of good color perception.
                           ratio of firms responding                                               Personal:
                                                                                                   Ability to follow oral instructions;
Medical Insurance      9/11                                                                        Ability to interact well with others;
Paid Vacation          9/11                                                                        Ability learn from on-the-job training;
Dental Insurance       9/11                                                                        Ability to work independently;
Vision Insurance       9/11                                                                        Ability to perform routine, repetitive work; Ability to work rapidly;
Paid Sick Leave        8/11                                                                        Willingness to work with close supervision; Willingness to work on-call or part-time.
Life Insurance         7/11                                                                        Basic:
Retirement Plans       6/11                                                                        Ability to read & follow instructions; Oral communication skills;
                              0%   10%   20%   30%   40%    50%    60%   70%   80%   90%   100%    Ability to write legibly; Shop math skills.
Most employers do not hire part-time for this occupation. Most employees                           Some employers seek applicants with computer spreadsheet or database
working for the employers surveyed share benefit costs with their employees.                       software skills, and comment that computer skills will become more impor-
                                                                                                   tant in the future. Most also comment that applicants need math skills
               EMPLOYMENT TRENDS                                                                   sufficient to work with decimals and fractions and writing skills sufficient to
                                                                                                   write sentences and compose paragraphs. Mechanical trouble shooting skills
           OCCUPATIONAL FORECAST 1995-2002                                                         and the ability to work as part of a team are also becoming more important.
Size, 2002:            180 – Small                                                                 Employers rate recent hires as honest, punctual and cooperative and de-
Growth Rate (per yr.): 0.8% – Slower than average                                                  scribe recent applicants not hired as deficient in cooperativeness, attendance
Job Growth (95-02):    10                                                                          and the ability to accept supervision.
Separations (95-02):   30
                                                                                                               OCCUPATIONAL MOBILITY
                                                                                                   From                                                                     To
                SUPPLY/DEMAND ASSESSMENTS                                                                                                                Foreperson
Most employers find it somewhat difficult to find qualified experienced and                                                                   Shift Leader
inexperienced applicants. Most employers report employment stability or                                                            Food Batchmaker
decline in the past year and expect continued stability or decline over the next                                        Cook’s Helper
several years. However, many employers reported hiring in the past year.                           Laborer/Clean-up Worker
Turnover created more job opportunities than growth.                                               Many employers report promoting into this occupation from positions such
                                                                                                   as cook’s helper, laborer, forklift driver or clean up worker. Although
                       WHERE THE JOBS ARE                                                          opportunities are limited, most will promote from this occupation into
                                                                  Percent      SIC                 higher ranking positions such as shift leader, foreperson or supervisor.
                                                                                                   Many employers hire through employee referrals and newspaper ads. Some
Cereal Breakfast Foods                                             65%         2043                hire through EDD or union hall referrals. Most employers screen new
Cheese, Natural & Processed                                        24%         2022                applicants through drug testing and many through physical examinations.


San Joaquin County WorkNet 1999/2000                                                              96                                                               STUDIED IN 1996
                                                          FOOD BATCHMAKERS

                                                    TRAINING OPPORTUNITIES

     SAN JOAQUIN DELTA                           REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                               CENTER PROGRAMS

            N/A                                                            N/A




CERTIFICATE/DIPLOMA PROGRAMS                     ADULT SCHOOL COURSES

            N/A                                                           N/A




                                                        DEGREE PROGRAMS

                                                                           N/A




  APPRENTICESHIP PROGRAMS                               ASSESSMENT CODES
                                    California Occupational Guide #: NA
            N/A                     Specific Vocational Preparation: 6 (1 to 2 years)

                                                R ML                               G V N S P QK F ME C
                                    GED:        4 2 3                   APTITUDES: 3 3 3 4 3 3 3 4 3 5 4

                                    GOE      Code: 06.02.28
                                    SOC      Code: 6869
                                    CIP      Code: 01.0401




                               97                                       San Joaquin County WorkNet 1999/2000
                                                                                                                         DOT Code:             TITLE
FOOD PREPARATION WORKERS                                                                                                 317.687-010
                                                                                                                         316.684-014
                                                                                                                                               COOK HELPER
                                                                                                                                               DELI CUTTER-SLICER
                                                                                                                         318.687-010           KITCHEN HELPER
15 FIRMS RESPONDING                                     OES Code: 650380                         T <24                   317.384-010           SALAD MAKER


                         DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Food Preparation Workers perform a variety of food preparation duties, such
as preparing cold foods and maintaining and cleaning kitchen work areas,                                           EDUCATION & TRAINING
equipment, and utensils. They perform simple tasks such as preparing                            All of the recently hired employees in this sample have completed high
shellfish or slicing meat. They may brew coffee, tea, or chocolate or prepare                   school or have received a GED.
sandwiches. They work in such places as a restaurant kitchen or delicatessen.
                                                                                                           EXPERIENCE & OTHER REQUIREMENTS
          *WAGES & FRINGE BENEFITS                                                              Employers sometimes require 6 months or more of previous experience as
UNION WAGES                                                                                     a Food Preparation Worker, Prep Cook, Kitchen Assistant or in a related food
Weighted by Employer Sample                           Range                    Median           service position. Most employers will sometimes consider training as a
Entry Level/No Experience:                       $ 6.60 - $ 8.36                $ 7.25          substitute for experience when evaluating applicants for this occupation.
Experienced/New to Firm:                         $ 6.60 - $ 9.33                $ 7.65
3 + Yrs Experience with Firm:                    $ 7.90 - $10.40                $ 8.80                                  VERY IMPORTANT SKILLS
NON-UNION WAGES                                                                                 Technical:
*Weighted by Employer Sample                     Range                         Median           Knowledge of food preparation.
Entry Level/No Experience:                $ 5.75 - $ 7.64        $ 6.00                         Physical:
Experienced/New to Firm:                  $ 5.75 - $ 8.00        $ 6.25                         Ability to lift at least 30 lb.;
3 + Yrs Experience with Firm:             $ 6.25 - $10.00        $ 7.00                         Ability to taste & smell;
Some (25%) of the firms and most (80%) of the employees in this sample are                      Good hand-eye coordination.
unionized. The union employees in this sample work for local school districts
and supermarkets. Most (75%) of the employees in this sample work part                          Personal:
time and average 15 hours per week.                                                             Willingness to work part-time or on-call;
                                                                                                Ability to work rapidly;
                                    BENEFITS                                                    Customer service skills;
                            ratio of firms responding
                                                                                                Public contact skills;
Medical Insurance      14/15                                                                    Attention to detail;
Dental Insurance       12/15                                                                    Ability to work under pressure;
Paid Vacation           9/15
Paid Sick Leave         9/15                                                                    Willingness to work with close supervision;
Vision Insurance        9/15                                                                    Ability to work independently.
Retirement Plans        7/15                                                                    Basic:
Life Insurance          6/15                                                                    Ability to meet employer standards of cleanliness;
                               0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%

Most of the employees in this sample (80%) work for unionized firms, who                        Ability to meet employer grooming standards;
generally pay the entire cost of benefits to their employees in this occupation.                Ability to read & follow instructions;
Of the non union employers in this sample, most share the cost of benefits                      Ability to follow oral instructions;
with employees.                                                                                 Ability to interact well with others;
               EMPLOYMENT TRENDS                                                                Basic math skills.
                                                                                                Computer literacy will be increasingly important for workers in this occupa-
           OCCUPATIONAL FORECAST 1995-2002                                                      tion over the next three years. Employees in this occupation generally need
Size, 2002:                        1,810 – Very Large                                           sufficient math skills to perform basic mathematical operations, including
Growth Rate (per yr.):             3.3% – Faster than average                                   using decimals and fractions, and sufficient language skills to compose
Job Growth (95-02):                340                                                          complete sentences.
Separations (95-02):               170
                SUPPLY/DEMAND ASSESSMENTS
                                                                                                          OCCUPATIONAL MOBILITY
Employer response indicates that employment in this occupation is growing                         FROM                                                          TO
in San Joaquin County. Most employers (60%) report a stable hiring rate in                                                                    Kitchen Supervisor/Manager
this occupation over the last year, and many others (40%) report growth.                                                            Cook
Most employers (55%) predict growth in this occupation over the next three                                     Food Preparation Worker
years, while the rest predict a stable hiring rate. The market for this                         Dishwasher/Bus Person
occupation is only somewhat competitive. Employers report that it is some-
what difficult to find qualified experienced applicants and a little difficult to               Most employers (75%) promote into this occupation from lower level
find qualified inexperienced applicants who meet their hiring standard.                         positions like Bagger, Dishwasher or Busser. Almost all employers (95%)
Almost all (80%) of the employers sampled have hired into this position                         promote from this occupation to higher level positions like Cook, Kitchen
within the last year. Most (60%) of the employees hired during the last year                    Manager or Cafeteria Supervisor.
were hired to replace employees who left.                                                       Almost all employers recruit for this position through in-house promotions
                        WHERE THE JOBS ARE                                                      or transfers. Most also use employee referrals and newspaper ads. Some
                                                                  Percent      SIC              employers use drug tests and police record checks to screen applicants for
Eating Places                                                     50%          5812             this position. Many employers require their employees in this occupation to
Elementary and Secondary Schools                                  12%          8211
Grocery Stores                                                    12%          5411             undergo a medical examination after they are hired. Most of the employees
Skilled Nursing Care Facilities                                    9%          8051             (90%) in this sample are female.
San Joaquin County WorkNet 1999/2000                                                        98                                                          STUDIED IN 1998
                                                                          FOOD PREPARATION WORKERS
                                                                                                         TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                    REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                        CENTER PROGRAMS
San Joaquin Delta College                                                                Tracy High School ROP
5151 N. Pacific Avenue                                                                   315 East 11th Street
Stockton, CA 95207                                                                       Tracy, CA 95376
(209) 954-5051                                                                           (209) 831-5034
                     Culinary Arts - Basic or Advanced                                                                           FEAST
Average time to complete program:  1 or 3 semester (8 or 38 units)                       Average time to complete program:       2 years
Approximate tuition cost:         *$96 - $456 CA Residents                               Approximate tuition cost:               None
Other fees:                       Text fees, Parking fees, uniforms, supplies            Other fees:                             None
Program Requirements:             “C” average or better                                  Program requirements:                   “C” average or better
                                                                                         Prerequisites:                          Interest in Food Service Industry
Prerequisites:                    H.S. diploma/GED or 18 years old                       Open entry/ Open exit:                  No
                                  Take assessment/placement test                         What is received upon completion:       Certificate
Open entry/ Open exit:            No                                                     Target students:                        11th and 12th grade students, adults
What is received upon completion: Certificate
Target students:                  High School/GED recipients/Re-entry Students
                                                                                         Students who successfully complete this course learn entry-level skills to work as
The Culinary Arts program is designed for students interested in working in the          host/hostess, busperson, or pastry person. Instruction is provided in the history of the
culinary arts industry as a career. Students will be prepared for employment in a        hospitality industry, a variety of food preparation skills catering activities, community,
variety of occupations within this industry, including restaurant cook, institutional    and school meals.
cook, or food service manager. An eight unit Basic Culinary Arts certificate program
is available for students interested in the basic principles of food preparation and
service.


*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA


   CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES
                                                                                         Manteca Adult School
                                                                                         311 E. North Street
                                      N/A                                                Manteca, CA 95336
                                                                                         (209) 825-3100
                                                                                                                         Cafeteria Assistant
                                                                                         Average time to complete program:      28 hours
                                                                                         Approximate tuition cost:              $10.00
                                                                                         Other fees:                            None
                                                                                         Program Requirements:                  “C” average or better
                    DEGREE PROGRAMS                                                      Prerequisites:                         Records Check
                                                                                         Open entry/ Open exit:                 No
                                                                                         What is received upon completion:      Certificate
                                      N/A                                                Target students:                       Adults

                                                                                         This course introduces students to school food service programs. Subjects covered
                                                                                         include customer service, basic nutrition principles, federal, state, and local program
                                                                                         requirements, food service preparation and procedures, sanitation and safety. This
                                                                                         course includes 16 hours of class work and 12 hours of lab work.




         APPRENTICESHIP PROGRAMS                                                                             ASSESSMENT CODES

                                                                                         California Occupational Guide #331
                                      N/A                                                Specific Vocational Preparation = 2 (up to 30 days)

                                                                                                      R ML                                G V N S P QK F ME C
                                                                                         GED:         2 1 1                    APTITUDES: 4 4 5 4 4 5 4 4 4 4 4

                                                                                         GOE       Code: 05.12.18
                                                                                         SOC       Code: 5219
                                                                                         CIP       Code: N/A




                                                                                    99                                        San Joaquin County WorkNet 1999/2000
                                                                                                                              DOT Code:              TITLE
FOOD SERVICE MANAGERS                                                                                                         187.167-210
                                                                                                                              187.167-106
                                                                                                                                                     DIRECTOR, FOOD & BEVERAGE
                                                                                                                                                     MANAGER, FOOD SERVICE
                                                                                                                              187.167-026            DIRECTOR, FOOD SERVICES

 15 FIRMS RESPONDING                                     OES Code: 150261                            T <24
                         DESCRIPTION                                                                            EMPLOYER REQUIREMENTS
Food Service Managers plan, organize, direct, control, or coordinate activities                                           EDUCATION & TRAINING
of an organization or department that serves food and/or beverages. Please                          Almost all employers report that recent hires have completed high school or
include Food and Beverage Directors.                                                                the equivalent.
                                                                                                                EXPERIENCE & OTHER REQUIREMENTS
                                                                                                    Many employers require 12 to 24 months experience in the occupation or a
          WAGES & FRINGE BENEFITS                                                                   related occupation such as assistant manager, crew leader or other food service
                                                                                                    occupations. Employers will sometimes substitute training for experience.
Weighted by Employers Sample                           Range                    Median                                    VERY IMPORTANT SKILLS
Entry Level/No Experience:                        $ 6.50 - $10.00               $ 7.00              Technical:
Experienced/ New to Firm:                         $ 6.50- $13.50                $ 8.87              Good understanding of sanitation techniques;
3+ Yrs. Experience with Firm:                     $10.00 - $14.00               $11.37              Understanding of safety techniques;
                                                                                                    Knowledge of food preparation;
Weighted by Employees in Sample                        Range                    Median              Record keeping skills;
                                                                                                    Knowledge of inventory techniques;
Entry Level/No Experience:                        $ 6.50 - $10.00               $ 6.99              Ability to hire/assign personnel;
Experienced/ New to Firm:                         $ 6.50 - $10.75               $ 8.74              Performance appraisal skills.
3+ Yrs. Experience with Firm:                     $10.75 - $12.75               $11.54              Physical:
                                                                                                    Ability to stand continuously for 2 or more hours.
                                                                                                    Personal:
                                    BENEFITS                                                        Ability to interact well with others;
                           ratio of firms responding
                                                                                                    Willingness to work nights, weekends and holidays;
                                                                                                    Ability to motivate others; Ability to plan & organize the work of others;
Medical Insurance      14/16                                                                        Ability to give oral instructions; Ability to work independently;
                                                                                                    Ability to work under pressure; Customer service skills;
Paid Vacation          13/16                                                                        Problem solving skills; Understanding of a variety of cultures.
Dental Insurance       12/16                                                                        Basic:
Life Insurance         10/16                                                                        Ability to read and follow instructions; Ability to write legibly;
Paid Sick Leave         9/16                                                                        Business math skills; Oral communication skills.
Retirement Plans        8/16                                                                        Some employers seek applicants with word processing or other computer
Vision Insurance        6/16                                                                        skills and many comment that the need for computer skills will increase in the
                               0%    10%   20%   30%   40%   50%    60%   70%   80%   90%   100%
                                                                                                    future. Many employers report that persons in this position need math skills
Most employers surveyed share benefit costs with their employees. Some                              sufficient to work with decimals and fractions and compute interest and
employers hire part-time workers and some provide benefits for these                                discounts. Employers comment that recent hires exhibit good grooming and
workers.                                                                                            the ability to speak clearly, and are rated as honest and cooperative. Recent
                                                                                                    applicants not hired have been deficient in attendance, motivation, punctu-
                                                                                                    ality and the ability to accept supervision.
                EMPLOYMENT TRENDS
           OCCUPATIONAL FORECAST 1995-2002                                                                      OCCUPATIONAL MOBILITY
Size, 2002:            640 – Large
Growth Rate (per yr.): 3.6% – Faster than average                                                        FROM                                                             TO
                                                                                                                                                          District Manager
Job Growth (95-02):    130
                                                                                                                                       Food Service Manager
Separations (95-02):   80                                                                                           Shift Supervisor
                                                                                                    Crew Leader
               SUPPLY/DEMAND ASSESSMENTS
                                                                                                    Most employers will promote into this occupation from positions such as
Employers report that it is somewhat difficult to find both experienced and
                                                                                                    shift supervisor, crew leader or head server, and promote from this occupa-
inexperienced applicants who meet their hiring qualifications. Most employ-
                                                                                                    tion to higher ranking positions in general, regional or district management.
ers report hiring during the past year. Turnover creates most employment
                                                                                                    Almost all employers recruit for this occupation from newspaper advertise-
opportunities.
                                                                                                    ments and most recruit from employee referrals. Many also recruit through
                       WHERE THE JOBS ARE                                                           private employment agencies.
                                                                   Percent      SIC                 Many employers screen applicants by checking DMV or police records, or by
Eating Places                                                       66%         5812                giving aptitude tests.




San Joaquin County WorkNet 1999/2000                                                               100                                                         STUDIED IN 1996
                                                                                        FOOD SERVICE MANAGERS
                                                                                                         TRAINING OPPORTUNITIES

                  SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                 COMMUNITYCOLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                         Supervision & Management                                                                               N/A
Average time to complete program: 1 years (24 - 27 units)
Approximate tuition cost:         *$288 - $324 CA Residents
Other fees:                       Text fees, Parking fees
Program Requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test
Open entry/ Open exit:            No                                                                   ADULT SCHOOL COURSES
What is received upon completion: Certificate
Target students:                  High School/GED recipients/Re-entry Students

This program prepares students to work as managers or supervisors in a variety of
fields by teaching them concepts and skills such as business communications and law,                                            N/A
techniques of supervision management, accounting, and the use of microcomputers
enabling them to work as successful managers.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA


   CERTIFICATE/DIPLOMA PROGRAMS                                                                               DEGREE PROGRAMS
Worldwide Education Services                                                            Humphrey’s College
Club Plaza, 1016 Bianchi Road, #C-6                                                     6650 Inglewood Ave
Stockton, CA 95207                                                                      Stockton, CA 95207
(209) 951-1174                                                                          (209) 478-0800
                             Management Trainee                                                           Business Management - Associate of Arts
Average time to complete program:     21 weeks                                          Average time to complete program:       2 years (56 units)
Approximate tuition cost:             $6,300                                            Approximate tuition cost:               $13,608
Other fees:                           $100 registration, materials                      Other fees:                             Application, books
Program Requirements:                 Pass Assessment Test                              Program Requirements:                   N/A
Prerequisites:                        N/A                                               Prerequisites:                          Placement evaluation
Open entry/ Open exit:                Yes                                               Open entry/ Open exit:                  Yes
What is received upon completion:     Certificate                                       What is received upon completion:       Associate of Arts Degree
Target students:                      18 years and older                                Target students:                        High school graduates, re-entry students

Worldwide’s Management Training program includes an overview of management              The Associate of Arts degree in business management is designed to form the general
trainee skills including supervisory, operational, and human relations areas, as well   education and basic management foundation for the student who desires a degree at
as computer applications. Occupations for which the students are trained include        the two year level or who plans to continue on for a bachelor’s degree.
positions such as hopitality, retail, food service, and financial services.
                                                                                        Also:
                                                                                        Cal-State Stanislaus, Stockton                               ...(209) 467-5300
                                                                                        Chapman University, Modesto                                  ...(209) 545-1234
                                                                                        MTI, Sacramento                                              ...(916) 339-1500
                                                                                        Heald Business College, Stockton                             ...(209) 477-1114
                                                                                        Humphreys College, Stockton                                  ...(209) 478-0800
                                                                                        University of the Pacific, Stockton                          ...(209) 946-2211


         APPRENTICESHIP PROGRAMS                                                                             ASSESSMENT CODES
                                                                                          California Occupational Guide # 503

                                      N/A                                                 Specific Vocational Preparation: 7 (2 to 4 years)
                                                                                                      R ML                               G V N S P QK F ME C
                                                                                          GED:        4 4 4                   APTITUDES: 2 2 2 4 4 3 4 4 4 5 4

                                                                                          GOE      Code: 11.11.04
                                                                                          SOC      Code: 1351
                                                                                          CIP      Code: 12.0504




                                                                                    101                                       San Joaquin County WorkNet 1999/2000
                                                                                                                                 DOT Code:              TITLE
FREIGHT, STOCK & MATERIAL                                                                                                        914.687-014
                                                                                                                                 929.687-030
                                                                                                                                                        LOADER HELPER
                                                                                                                                                        MATERIAL HANDLER
MOVERS – HAND                                                                                                                    412.687-010
                                                                                                                                 579.687-018
                                                                                                                                                        COMMISSARY ASSISTANT
                                                                                                                                                        FLOOR ATTENDANT



 19 FIRMS RESPONDING                                        OES Code: 987990                            D <24
                            DESCRIPTION                                                                            EMPLOYER REQUIREMENTS
Freight, Stock and Material Movers include workers who move materials                                                      EDUCATION & TRAINING
manually. These workers work in factory production areas, shipping depart-                             Most employers indicated that they would sometimes accept training as a
ments or warehouses.                                                                                   substitute for experience. Almost all employers reported that their most
                                                                                                       recently hired employees in this occupation have a high school diploma or its
           *WAGES & FRINGE BENEFITS                                                                    equivalent.

Non-Union                 Non-Union                       Union                    Union                          EXPERIENCE & OTHER REQUIREMENTS
   Range                   Median                         Range                    Median              Employers indicated that they never or only sometimes require previous
Entry Level/No Experience:                                                                             experience for applicants in this occupation. Most employers who require
$ 4.75 - $8.50                 $5.50             $ 5.50 - $14.19            $10.98                     experience look for approximately six months of experience as a general
Experienced/ New to Firm:                                                                              laborer, stock assistant or warehouse worker.
$ 4.75 - $9.00                 $6.00             $ 5.50 -$14.96             $10.98
3+ Yrs. Experience with Firm:
$ 6.50 - $10.00                $8.00             $ 6.60 - $16.54            $15.64                                         VERY IMPORTANT SKILLS
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California             Technical:
minimum wage increased to $5.75 on March 1, 1998.                                                      Knowledge of safety techniques;
                                       BENEFITS                                                        Loading/Unloading skills;
                               ratio of firms responding
                                                                                                       Material handling skills.
Paid Vacation            17/19
                                                                                                       Physical:
Medical Insurance        16/19
                                                                                                       Ability to stand continuously for 2 or more hours;
Dental Insurance         13/19
                                                                                                       Good hand-eye coordination;
Retirement Plans         11/19
                                                                                                       Ability to stock shelves.
Life Insurance           10/19
Paid Sick Leave           8/19                                                                         Personal:
Vision Insurance          7/19                                                                         Ability to follow oral instructions;
                                  0%    10%   20%   30%   40%   50%    60%   70%   80%   90%   100%    Ability to perform routine, repetitive work;
Most employer share the cost of benefits with their employees. Many firms                              Ability to interact well with others;
hire part-time employees who average 20 hours per week.                                                Ability to work independently.

                 EMPLOYMENT TRENDS                                                                     Some employers reported that over the next three years the knowledge of
                                                                                                       computers or computer inventory control would become a needed skill for
           OCCUPATIONAL FORECAST 1994-2001
                                                                                                       employees in this occupation. Most employers indicated that employees in
Size, 2001:            1,110 – Large
                                                                                                       this occupation need to be able to multiply, divide and have a knowledge of
Growth Rate (per yr.): 1.9% – Slower than average
                                                                                                       decimals and fractions as well as write simple sentences. Most employers
Job Growth (94-01):    130
                                                                                                       rated their most recent hires in this occupation as excellent in the areas of
Separations (94-01):   360
                                                                                                       honesty, cooperation and attendance. The deficiencies of recent applicants
               SUPPLY/DEMAND ASSESSMENTS                                                               not hired included attendance and grooming.
Almost all employers reported hiring in the last 12 months for this occupa-
tion. Most employers hired to replace turnover. Most employers reported                                            OCCUPATIONAL MOBILITY
stable employment in this occupation during the last year, but some reported
growth. Most employers expect employment in this occupation to remain                                       FROM                                                          TO
stable over the next three years.                                                                                                                  Foreperson/Supervisor
                                                                                                                                       Machine Operator
Most employers reported that it is a little difficult to find fully experienced or                                         Forklift Operator
inexperienced who meet their hiring standards.                                                         Freight, Stock & Material Mover
                          WHERE THE JOBS ARE
                                                                                                       As this occupation is often considered entry level, most employers do not
                                                                      Percent      SIC
                                                                                                       promote into this occupation. Almost all employers reported promoting
Help Supply Services                                                   12%         7363
                                                                                                       from this position to higher level positions such as machine operator, forklift
Cereal Breakfast Foods                                                 10%         2043
                                                                                                       operator, foreperson or supervisor.
Department Stores                                                       5%         5311
Drug Stores & Proprietary Stores                                        3%         5912                Most employers recruit through employee referrals or newspaper ads. Most
Wood Products, NEC                                                      3%         2499                employers reported using drug testing to screen applicants prior to hiring.

San Joaquin County WorkNet 1999/2000                                                                  102                                                         STUDIED IN 1996
                                                                                FREIGHT, STOCK & MATERIAL
                                                                                           MOVERS – HAND
                                                                                                        TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS


                                      N/A                                                                                    N/A

  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES
Goodwill Industries of San Joaquin Valley, Inc.                                          Tracy Adult School
129 South Grant Street                                                                   315 E. Eleventh St.
Stockton, CA 95202                                                                       Tracy, CA 95376
(209) 466-2311                                                                           (209) 831-5034
                      Warehousing Work Experience                                                               Warehousing/Stockkeeping
Average time to complete program: 16 weeks                                               Average time to complete program:   17 weeks
Approximate cost to enroll:       None                                                   Approximate cost to enroll:         $ 25.00
Other fees:                       None                                                   Other fees:                         Book fees vary
Program requirements:             Successful completion, 90% attendance                  Program requirements:               “C” average or better
Prerequisites:                    Ability to lift 50 lbs. and perform basic              Prerequisites:                      None
                                  mathematical functions                                 Open entry/ Open exit:              No
Open entry/ Open exit:            Yes                                                    What is received upon completion:   Certificate
What is received upon completion: Certificate                                            Target students:                    Adults
Target students:                  Adults with employment barriers
                                                                                         This course prepares students for the more complex aspects of warehousing/
                                                                                         stockkeeping. Students will be assisted by demonstrations and lectures, small and
The goal of this program is to prepare participants for entry level employment as        large groupings, media presentations, field trips and guest speakers.
assemblers, material movers, packagers, machine feeders, production helpers and
stock/shipping clerks. This is a 16 week training course and includes up to 8 hours
per day of paid work for a total of 40 hours per week. Scholarships are available for
students who qualify.
Also:
Cal-Human Development Corp., Stockton                       ...(209) 943-7671
Center for Employment Training, Tracy                       ...(209) 830-9429
Center for Employment Training, Sacramento                  ...(916) 393-7401
Worldwide Educational Services, Stockton                    ...(209) 951-1174
                                                                                                               DEGREE PROGRAMS



                                                                                                                              N/A


         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                         California Occupational Guide #63
                                                                                         Specific Vocational Preparation: 2 (short demo to 30 days)
                                                                                                     R ML                                  G V N S P QK F ME C
                                      N/A                                                GED:        2 1 1                   APTITUDES: 4 4 4 4 4 4 4 4 3 5 5

                                                                                         GOE     Code: 06.04.40
                                                                                         SOC     Code: 8726
                                                                                         CIP     Code: N/A




                                                                                   103                                     San Joaquin County WorkNet 1999/2000
GENERAL OFFICE CLERKS                                                                                                                    DOT Code: TITLE
                                                                                                                                         209.562-010 CLERK, GENERAL
                                                                                                                                         219.362-010 ADMINISTRATIVE CLERK
                                                                                                                                         219.362-026 CONTRACT CLERK, AUTOMOBILE
15 FIRMS RESPONDING                                    OES Code: 553470
                                                                                                T <24                                    245.362-014 UNIT CLERK


                          DESCRIPTION                                                                    EMPLOYER REQUIREMENTS
General Office Clerks perform a wide variety of tasks. Clerical duties may be
assigned in accordance with the office procedures of individual establish-                                          EDUCATION & TRAINING
ments and may include a combination of bookkeeping, typing, stenography,                       All of the recently hired employees in this sample have at least completed
office machine operation, and filing. Does not include workers whose duties                    high school or have received a GED, and many (40%) have completed some
are narrowly defined.                                                                          college or other postsecondary coursework. Some employers require appli-
                                                                                               cants to have completed training or certification in typing and other office
          *WAGES & FRINGE BENEFITS                                                             procedures prior to employment.
UNION WAGES
Weighted by Employer Sample                           Range                   Median                      EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                       $ 9.73 - $14.00               $11.05          Most employers sometimes require 12 months or more of previous experi-
                                                                                               ence as a General Office Clerk, Receptionist, Cashier or in a related clerical
Experienced/New to Firm:                         $ 9.73 - $14.00               $12.19          position. In many cases, employers will consider training as at least a partial
3 + Yrs Experience with Firm:                    $11.28 - $18.00               $13.47
                                                                                               substitute for experience when evaluating applicants for this occupation.
NON-UNION WAGES
*Weighted by Employer Sample                     Range                        Median                                 VERY IMPORTANT SKILLS
Entry Level/No Experience:                       $ 5.75 - $ 9.00               $ 6.85          Technical:
Experienced/New to Firm:                         $ 5.75 - $ 9.50               $ 8.00          Telephone answering skills;
3 + Yrs Experience with Firm:                    $ 7.00 - $12.00               $ 9.69          Ability to use a computer;
*Weighted by Employees in Sample                      Range                   Median           Alpha & numeric filing skills;
Entry Level/No Experience:                       $ 5.75 - $ 8.25               $ 6.70          Data entry skills;
Experienced/New to Firm:                         $ 5.75 - $ 9.00               $ 8.00          English grammar, spelling & punctuation skills;
3 + Yrs Experience with Firm:                    $ 7.00 - $ 9.25               $ 8.60          Ability to type at least 45 wpm;
* 90% of non-union employees earn wages within the ranges found under                          Record keeping skills; Problem solving skills.
the section "Weighted by Employees in Sample".                                                 Personal:
Some (20%) of the firms and many (40%) of the employees in this sample are                     Ability to work under pressure;
unionized. Unionized employees in this occupation work primarily in local
branches of government. Many (45%) of the employees in this sample work                        Organizational & time management skills;
full time and average 40 hours per week and many others (50%) work part                        Ability to interact well with others;
time and average 32 hours per week.                                                            Ability to work independently;
                               BENEFITS                                                        Ability to perform routine, repetitive work;
                            ratio of firms responding                                          Willingness to work with close supervision.
                                                                                               Basic
Paid Vacation          14/15                                                                   Ability to read & follow instructions;
Medical Insurance      14/15
Paid Sick Leave        12/15                                                                   Ability follow oral instructions;
Retirement Plan        11/15                                                                   Ability to write effectively;
Dental Insurance       11/15                                                                   Public contact skills;
Vision Insurance       10/15                                                                   Oral communication skills; Ability to write legibly.
Life Insurance          6/15                                                                   Computer skills, including knowledge of Microsoft Windows operating
                               0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%

Many employers (45%) share the cost of benefits with their employees in this                   system and word processing, spreadsheet and database applications are also
occupation, while others (40%) pay the entire cost of employee benefits.                       important for employees in this occupation. Over the next three years more
                                                                                               advanced computer skills, including the ability to work with computer
               EMPLOYMENT TRENDS                                                               networks and to use the internet will be increasingly important for workers
                                                                                               in this occupation. Employees in this occupation generally need sufficient
           OCCUPATIONAL FORECAST 1995-2002                                                     math skills to perform basic mathematical operations, including the use of
Size, 2002:            5,170 – Very Large                                                      decimals & fractions; the ability to compute interest and discounts and
Growth Rate (per yr.): 1.9% – Slower than average                                              knowledge of basic statistics may also be useful. General Office Clerks
Job Growth (95-02):    620                                                                     generally need at least sufficient writing skills to compose coherent sentences
Separations (95-02):   800                                                                     and paragraphs. Employees in this occupation may be required to produce
                                                                                               summary reports or business letters.
                 SUPPLY/DEMAND ASSESSMENTS
Employer response indicates that employment in this occupation is growing                                 OCCUPATIONAL MOBILITY
slowly in San Joaquin County. Most employers (65%) report a stable hiring
rate in this occupation over the last year, and some (35%) report growth. Most                   FROM                                                             TO
employers (65%) predict stability in this occupation over the next three years,                                                                      Office Manager
and some (25%) predict growth. The market for this occupation is fairly                                              Administrative Assistant/Secretary
competitive, although opportunities exist for individuals with sufficient                      General Office Clerk
training and/or experience. Employers generally report that it is a little                     Many employers promote into this occupation from lower level positions like
difficult to find fully experienced applicants who are qualified for the position,
although most report little or no difficulty finding qualified inexperienced                   Cashier or Warehouse Employee. Most employers (65%) promote from this
applicants. Most (65%) of the employers sampled have hired into this                           occupation to higher level positions like Sales Representative, Secretary,
position within the last year. Many (40%) of the employees hired during the                    Office Manager or Administrative Assistant. Most employers (65%) recruit for
last year were hired to replace employees who left, and some (30%) were                        this occupation through newspaper advertising and employee referrals.
hired to fill temporary or seasonal positions .                                                Many employers use drug tests and reading, math or other office skills tests
                           WHERE THE JOBS ARE                                                  to screen applicants for this occupation. Many employers require their
Local Government                                         13%           9030                    employees in this occupation to undergo a physical examination once they
General Medical & Surgical Hospitals                       7%          8062                    are hired. Almost all (95%) of the employees in this sample are female.
San Joaquin County WorkNet 1999/2000                                                       104                                                             STUDIED IN 1998
                                                                                                GENERAL OFFICE CLERKS
                                                                                                          TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College                                                                  Tracy High School ROP
5151 N. Pacific Avenue                                                                     315 East 11th Street
Stockton, CA 95207                                                                         Tracy, CA 95376
(209) 954-5051                                                                             (209) 831-5034
                                  General Office                                                                        Applied Office Skills
Average time to complete program: 1 year (30.5 - 32.5 units)                               Average time to complete program:     2 semesters
Approximate tuition cost:         *$366 - $390 CA Residents                                Approximate tuition cost:             None
Other fees:                       Text fees, Parking                                       Other fees:                           None
Program requirements:             “C” average or better/85% attendance                     Program requirements:                 “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                         Prerequisites:                        Successful completion of Typing I
                                  Take assessment/placement test                           Open entry/ Open exit:                N/A
Open entry/ Open exit:            No                                                       What is received upon completion:     Certificate
What is received upon completion: Certificate                                              Target students:                      11th and 12th grade students, adults
Target students:                  High school/GED recipients/Re-Entry Adults
                                                                                           Office Skills is a course designed to prepare students for office-related vocations.
This program prepares the student to work as a general office clerk. General Office        Students learn techniques in office administration including office procedures,
Clerks are responsible for copying and compiling records and reports, posting data         human relations, electronic keyboarding, machine calculation, filing and records
in reports, and preparing mail. Skills in office procedures, accounting principles, and    management.
job seeking are included in the curriculum.
                                                                                           Also:
Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA       Escalon High School ROP, Escalon                              ...(209) 838-7073
                                                                                           Lincoln High School ROP, Stockton                             ...(209) 953-8920
                                                                                           Lindbergh Education Center, Manteca                           ...(209) 331-7616
                                                                                           Ripon High ROP, Ripon                                         ...(209) 599-4287
  CERTIFICATE/DIPLOMA PROGRAMS
Goodwill Industries of San Joaquin County
129 S Grant Street
Stockton, CA 95202                                                                                      ADULT SCHOOL COURSES
(209) 466-2311
                                                                                          Stockton School for Adults
                                   Office Clerk                                           1525 Pacific Avenue
Average time to complete program: 16 weeks                                                Stockton, CA 95204
Approximate tuition cost:             Service fees vary, accept referrals from            (209) 953-4254
                                      community agencies
Other fees:                           N/A                                                                               General Office Clerk
Program requirements:                 “C” average or better, 90% attendance               Average time to complete program:      Self Paced
Prerequisites:                        Possess aptitude to learn skills of trade           Approximate tuition cost:              No registration fee
Open entry/ Open exit:                Yes                                                 Other fees:                            Book Fee (optional)
What is received upon completion: Certificate                                             Program Requirements:                  “C” average or better
Target students:                      Adults with employment barriers, 16 years or        Prerequisites:                         None
                                      older with work permit                              Open entry/ Open exit:                 Yes
The Office Technology Occupations program provides students with basic clerical           What is received upon completion:      Certificate
skills, PC skills (word processing and spreadsheets), business language skills,           Target students:                       Adults
communication and math skills, and business machines knowledge. Scholarships are
available to qualified students.                                                          The following topics are covered in the General Office Clerk program: Word
Also:                                                                                     Processing, Spreadsheet, Data Entry, Desktop Publishing, Accounting, Typing, Busi-
Community Business School, Modesto                           ...(209) 529-3648            ness Calculations, and Office Filing. This program provides entry-level clerical skills.
Office Skills Center, Stockton                               ...(209) 472-2160
Computer Tutor, Modesto                                      ...(209) 545-5200
CompuVista Business College, Stockton                        ...(209) 545-5200            Also:
Humphreys College, Stockton                                  ...(209) 478-0800            Lodi Adult School, Lodi                                        ...(209) 953-8605
M.T.I. Business College Inc., Stockton                       ...(209) 957-3030            Manteca Adult School, Manteca                                  ...(209) 825-3100
Pacific Technical Institute, Stockton                        ...(209) 952-0657
Worldwide Educational Systems, Stockton                      ...(209) 951-1174



         APPRENTICESHIP PROGRAMS                                                                             ASSESSMENT CODES
                                                                                          California Occupational Guide #295
                                      N/A                                                 Specific Vocational Preparation = 3 (30 days to 3 months)
                                                                                                      R ML                                   G V N S P QK F ME C
                    DEGREE PROGRAMS                                                       GED:        3 2 3                  APTITUDES: 3 3 3 4 4 3 4 3 4 5 5

                                                                                          GOE      Code: 07.07.03
                                                                                          SOC      Code: 4630
                                       N/A                                                CIP      Code: N/A

                                                                                     105                                       San Joaquin County WorkNet 1999/2000
                                                                                                                       DOT Code:             TITLE
GUARDS & WATCH GUARDS                                                                                                  372.667-034           GUARD, SECURITY

 15 FIRMS RESPONDING                                   OES Code: 630470                        D <24                   372.667-030
                                                                                                                       372.563-010
                                                                                                                                             GATE GUARD
                                                                                                                                             ARMORED- CAR GUARD & DRIVER

                         DESCRIPTION                                                                    EMPLOYER REQUIREMENTS
Guards and Watch Guards stand guard at entrance gates or walk about                                               EDUCATION & TRAINING
premises of business or industrial establishments or private residences to                    All of the recently hired employees in this sample have completed high
prevent theft, violence, or infractions of rules; they guard property against                 school or have received a GED.
fire, theft, vandalism, and illegal entry; they direct patrons or employees and
answer questions relative to services of establishments. They control traffic                            EXPERIENCE & OTHER REQUIREMENTS
                                                                                              Many employers require no previous work experience for this occupation.
to and from buildings and grounds.
                                                                                              Some employers require previous experience for applicants to this occupa-
         *WAGES & FRINGE BENEFITS                                                             tion and they prefer at least six months of experience as a Security Guard or
                                                                                              in the military. In some cases employers will consider training as at least a
UNION WAGES
                                                                                              partial substitute for experience when evaluating applicants for this occupa-
*Weighted by Employer Sample                         Range                   Median
                                                                                              tion. Most employers (65%) require their employees in this occupation to
Entry Level/No Experience:                      $ 6.25 - $10.90               $ 7.30
Experienced/New to Firm:                        $ 6.60 - $11.74               $ 7.38          have a Guard Card (security guard registration).
3 + Yrs Experience with Firm:                   $ 6.60 - $12.89               $10.25
*Weighted by Employees in Sample                     Range                   Median
                                                                                                                    VERY IMPORTANT SKILLS
Entry Level/No Experience:                      $ 6.25 - $ 8.00               $ 6.25          Technical:
Experienced/New to Firm:                        $ 6.60 - $ 8.00               $ 6.75          Security guard registration (Guard Card);
3 + Yrs Experience with Firm:                   $ 6.60 - $ 9.50               $ 9.50          Ability to follow security protection procedures; Problem solving skills.
                                                                                              Physical:
NON-UNION WAGES                                                                               Ability to stand continuously for 2 or more hours.
*Weighted by Employer Sample                    Range                        Median           Personal:
Entry Level/No Experience:                      $ 5.75 - $ 8.00               $ 5.88          Possession of a clean police record; Ability to interact well with others;
Experienced/New to Firm:                        $ 6.00 - $11.00               $ 6.75          Ability to work independently; Ability to work as part of a team;
3 + Yrs Experience with Firm:                   $ 6.50 - $13.00               $ 8.00          Attention to detail; Ability to handle crisis situations;
*Weighted by Employees in Sample                     Range                   Median           Ability to perform routine, repetitive work;
Entry Level/No Experience:                      $ 5.75 - $ 6.50               $ 5.75          Willingness to work with close supervision; Ability to work under pressure;
Experienced/New to Firm:                        $ 6.00 - $ 7.00               $ 7.00          Possession of a reliable vehicle; Bondable.
3 + Yrs Experience with Firm:                   $ 6.50 - $10.00               $ 9.00          Basic:
*Most employees (90%) earn wages found under the sections “Weighted by employ-                Ability to follow oral instructions;
ees in Sample”.                                                                               Ability to read & follow instructions; Ability to write legibly;
Some (25%) of the firms and many (45%) of the employees in this sample are                    Ability to write effectively; Public relations skills;
unionized. Almost all (80%) of the employees in this sample work full time                    English grammar, spelling & punctuation skills.
and average 40 hours per week.
                               BENEFITS                                                       A few employers seek applicants with experience using word processing
                           ratio of firms responding
                                                                                              applications for this occupation. Over the next three years computer literacy
Medical Insurance     11/15                                                                   will be increasingly important in this occupation. Employees in this occupa-
Dental Insurance      10/15                                                                   tion generally need sufficient math skills to perform basic mathematical
Paid Vacation         10/15                                                                   operations, including the use of decimals & fractions, and generally need
Paid Sick Leave        8/15
Life Insurance         7/15                                                                   sufficient writing skills to compose coherent sentences and paragraphs.
Vision Insurance       7/15
Retirement Plans       7/15
                                                                                                            EMPLOYMENT TRENDS
                              0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%

Many employers (45%) share benefit costs with their employees in this                                     OCCUPATIONAL FORECAST 1995-2002
occupation.                                                                                   Size, 2002:                     1,490 – Very Large
                                                                                              Growth Rate ( per yr.):         3.8% – Faster than average
           OCCUPATIONAL MOBILITY                                                              Job Growth (95-02):             310
  FROM                                                                       TO               Separations (95-02):            180
                                                  Lieutenant/Sergeant                                         SUPPLY/DEMAND ASSESSMENTS
                            Shift Supervisor/Site Manager                                     Employer response indicates that employment in this occupation is growing
Guard/Watch Guard/Security Guard                                                              in San Joaquin County. Almost all employers (95%) report either a stable or
                                                                                              growing hiring rate in this occupation over the last year and most (65%)
A few employers (20%) promote workers into this occupation from lower                         predict growth over the next three years. The market for this occupation is
level positions such as Janitor or Maintenance Worker; however, for most                      only somewhat competitive, and the combination of occupational growth
employers this is an entry level occupation. Most employers (65%) promote                     and a high turnover rate should create many job opportunities for qualified
from this occupation to supervisory positions like Shift Supervisor or Site                   applicants. Employers report that it is somewhat difficult to find both
Manager, or to a higher ranking security position such as Lieutenant, Sergeant                experienced and inexperienced applicants who are qualified for this position.
or Captain. Most employers use employee referrals to recruit for this                         Almost all of the employers sampled have hired into this position within the
position. Many also use newspaper ads, unsolicited applications and EDD.                      last year. Many (40%) of the employees hired during the last year were hired
Most employers use drug tests and police record checks to screen applicants                   to replace employees who left and some (20%) were hired to fill new
for this occupation. Most employers require their employees in this occupa-                   positions resulting from growth.
tion to undergo a physical examination once they are hired. Most employees                                           WHERE THE JOBS ARE
(75%) in this occupation are male.                                                            Detective & Armored Car Services                     76%          7381


San Joaquin County WorkNet 1999/2000                                                      106                                                          STUDIED IN 1998
                               GUARDS & WATCH GUARDS
                                                TRAINING OPPORTUNITIES
     SAN JOAQUIN DELTA                       REGIONAL OCCUPATIONAL
    COMMUNITY COLLEGE                           CENTER PROGRAMS

            N/A                                                        N/A




CERTIFICATE/DIPLOMA PROGRAMS                  ADULT SCHOOL COURSES

            N/A                                                        N/A




                                                    DEGREE PROGRAMS

                                                                       N/A




  APPRENTICESHIP PROGRAMS                           ASSESSMENT CODES
                                 California Occupational Guide #: 75
            N/A                  Specific Vocational Preparation: 3 (30 days up to 3 months)

                                            R ML                               G V N S P QK F ME C
                                 GED:       3 1 2                   APTITUDES: 3 4 3 4 4 4 4 4 4 5 4

                                 GOE     Code: 04.02.02
                                 SOC     Code: 5144
                                 CIP     Code: 43.0109




                               107                                 San Joaquin County WorkNet 1999/2000
                                                                                                                                 DOT Code:              TITLE
HAIRDRESSERS, HAIRSTYLISTS &                                                                                                     332.271-018
                                                                                                                                 333.071-010
                                                                                                                                                        HAIR STYLIST
                                                                                                                                                        MAKE-UP ARTIST
COSMETOLOGISTS
 16 FIRMS RESPONDING                                           OES Code: 680050                        D <24
                            DESCRIPTION                                                                           EMPLOYER REQUIREMENTS
Hairdressers, Hairstylists, and Cosmetologists provide beauty services for                                                EDUCATION & TRAINING
customers, such as suggesting hair styles, cutting and styling hair, treating the                     Most employers reported that training is acceptable as a substitute for
scalp, applying make-up, and dressing wigs. Please do not include Shampooers,                         experience. Almost all employees in this occupation have a high school
                                                                                                      diploma or its equivalent.
Manicurists, and Beauty School Instructors.
                                                                                                                 EXPERIENCE & OTHER REQUIREMENTS
           *WAGES & FRINGE BENEFITS                                                                   Employers sometimes require between 6-9 months of experience as a stylist.
                                                                                                      Almost all employers require a cosmetology license prior to employment.
Wages - PLEASE SEE NOTE BELOW                            Range                    Median
Entry Level/No Experience:                           $ 4.75 - $ 7.50              $ 5.00                                    VERY IMPORTANT SKILLS
Experienced/ New to Firm:                            $ 4.75 - $ 7.50              $ 5.00              Technical:
3+ Yrs. Experience with Firm:                        $ 4.75 - $10.00              $ 6.95              Possess a state cosmetology license;
                                                                                                      Knowledge of sales techniques;
Commission                                           Range                        Percent             Telephone answering skills;
Entry Level/No Experience:                        $ 4.75 - $ 6.50           40% - 60%                 Cash handling skills.
Experienced/ New to Firm:                         $ 4.75 - $ 7.50           40% - 60%                 Physical:
3+ Yrs. Experience with Firm:                     $ 5.50 - $10.25           50% - 60%                 Ability to stand continuously for 2 or more hours;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California            Good vision;
minimum wage increased to $5.75 on March 1, 1998.                                                     Possession of good color perception;
NOTE: Many employers pay a base wage plus commission. In this case the                                Good hand-eye coordination;
commission adds $1.00 to $3.00 an hour to the base wages listed above. Many                           Manual dexterity.
other employers pay either a base wage or commission. The move from a                                 Personal:
guaranteed base wage to commission only is often based on the number of                               Ability to interact well with others; Ability to work under pressure;
                                                                                                      Ability to follow oral instructions; Ability to work independently;
clientele the employees have as well the amount of services provided in a                             Time management skills;
given period. Some employers pay commission only. Many employees in this                              Ability to exceed minimum employer grooming standards;
occupation are part-time and average 25 hours per week. This survey includes                          Artistic ability; Understanding a variety of cultures;
only information for hairdressers, hairstylists & cosmetologists who are                              Willingness to work nights, weekends & holidays; Public contact skills;
employed by salons. Our figures do not reflect the wages earned by workers                            Willingness to work with close supervision;
                                                                                                      Willingness to work part-time or on-call.
who are self-employed and rent booth space from a salon owner, which may
                                                                                                      Basic:
be higher than those listed above.
                                                                                                      Ability to read & follow instructions; Oral communication skills;
                               BENEFITS                                                               Ability to write legibly; Basic math skills.
                               ratio of firms responding

Paid Vacation              8/16                                                                       Many employers require persons in this occupation to be able to multiply and
Medical Insurance          5/16                                                                       divide, some employers require the ability to compute interest and dis-
Dental Insurance           3/16                                                                       counts. Almost all employers require that persons in this occupation are able
Life Insurance             3/16                                                                       to write simple sentences. Most recent new hires in this occupation were
Paid Sick Leave            1/16                                                                       rated as being excellent in the areas of honesty, cooperation, speaking clearly,
Vision Insurance           1/16                                                                       accepting supervision and grooming.
Retirement Plans           1/16   0%   10%   20%   30%   40%   50%   60%   70%   80%    90%   100%
                                                                                                                  OCCUPATIONAL MOBILITY
                 EMPLOYMENT TRENDS                                                                         FROM                                                           TO
           OCCUPATIONAL FORECAST 1995-2002                                                                                                            Regional Supervisor
Size, 2002:             510 – Medium                                                                                                             Manager
Growth Rate ( per yr.): 3.9% – Faster than average                                                                   Hairdresser, Hairstylist, Cosmetologist
Job Growth (95-02):     110                                                                           Receptionist (w/Cosmetology License)
Separations (95-02):    70
                                                                                                      Almost all employers reported that they do not promote into this occupation
               SUPPLY/DEMAND ASSESSMENTS                                                              from something lower. The few employers who do promote from some-
Many employers reported growth in this occupation in the last 12 months and                           thing lower report promoting from positions such as receptionist if they
expect continued growth over the next three years. Most employers find it                             obtain their cosmetology license.
somewhat difficult to find experienced or inexperienced applicants who
meet their hiring standards.                                                                          Some employers report promoting employees in this occupation to higher
                      WHERE THE JOBS ARE                                                              level positions such as department management or regional supervisor. Most
                                                                     Percent      SIC                 employers indicated using employee referrals and newspaper ads when
Beauty Shops                                                         82%          7231                recruiting for this occupation. Some use public and private school referrals
Department Stores                                                    15%          5311                and will hire unsolicited walk-ins.



San Joaquin County WorkNet 1999/2000                                                                 108                                                          STUDIED IN 1996
                                                                       HAIRDRESSERS, HAIRSTYLISTS &
                                                                                  COSMETOLOGISTS
                                                                                                     TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                    CENTER PROGRAMS




                                       N/A                                                                              N/A




  CERTIFICATE/DIPLOMA PROGRAMS                                                                     ADULT SCHOOL COURSES
Molar Barber College
410 E Weber Ave
Stockton, CA. 95202
(209) 465-3218
                     Cosmetologist Training Program                                                                     N/A
Average time to complete program:    10 to 12 months
Approximate cost to enroll:          $3,675
Other fees:                          $75.00 registration
Program requirements:                “C” average or better
Prerequisites:                       Complete 10th grade, pass entrance exam                             DEGREE PROGRAMS
Open entry/ Open exit:               Yes
What is received upon completion:    Certificate
Target students:                     Adults

Each course offered will prepare the student for entry level positions and careers in
the barber industry. Also enables students to acquire the necessary licenses to
practice barbering/hair styling or to be an instructor.                                                                 N/A


         APPRENTICESHIP PROGRAMS                                                                        ASSESSMENT CODES
                                                                                        California Occupational Guide: #58
                                                                                        Specific Vocational Preparation = 6 (1 to 2 years)
                                                                                                    R ML                                   G V N S P QK F ME C
                                       N/A                                              GED:        4 3 3                  APTITUDES: 3 3 4 3 3 4 2 3 3 5 3

                                                                                        GOE    Code: 09.02.01
                                                                                        SOC    Code: 5253
                                                                                        CIP    Code: 12.0402




                                                                                    109                               San Joaquin County WorkNet 1999/2000
                                                                                                                          DOT Code:             TITLE
HAND PACKERS & PACKAGERS                                                                                                  920.684-086
                                                                                                                          920.587-018
                                                                                                                                                CRATER
                                                                                                                                                PACKAGER, HAND
                                                                                                                          920.687-134           PACKER, AGRICULTURAL PRODUCT



16 FIRMS RESPONDING                                     OES Code: 989020                         D <24
                         DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Hand Packers and Packagers pack or package by hand a wide variety of
products and materials. This does not include workers whose jobs require                                           EDUCATION & TRAINING
more than minimum training.                                                                     Approximately 15% of the recently hired employees in this sample have
                                                                                                completed high school or have received a GED. Almost all employees in this
          *WAGES & FRINGE BENEFITS                                                              sample have less than a high school diploma or GED.
*Non-Union Wages - Weighted by Employers
                                 Range                                        Median                       EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                       $ 5.75 - $ 9.00              $ 5.75            Employers usually require little or no previous experience of applicants to
Experienced/ New to Firm:                        $ 5.75 - $16.25              $ 6.25            this occupation, although some prefer at least three months of experience as
3+ Yrs. Experience with Firm:                    $ 5.75 - $17.25              $ 7.75            a Packer, Laborer or in another warehousing or industrial production job.
*Non-Union Wages - Weighted by Employees                                                        Most employers will consider training as at least a partial substitute for
Entry Level/No Experience:                       $ 5.75 - $ 6.50              $ 5.75            experience when evaluating applicants for this occupation
Experienced/ New to Firm:                        $ 5.75 - $ 9.00              $ 5.75
3+ Yrs. Experience with Firm:                    $ 5.75 - $11.00              $ 7.75                                 VERY IMPORTANT SKILLS
*While the range for non-union employers is wide, almost all employees                          Technical:
(85%) earn wages found under the section “Weighted by Employees.”                               Material handling skills;
Union Wages                                           Range                   Median            Knowledge of safe equipment operating procedures.
Entry Level/No Experience:                   $ 7.50 - $12.19      $ 8.58                        Physical:
Experienced/ New to Firm:                    $ 8.00 - $12.19      $ 8.83                        Ability to stand continuously for 2 hours or more;
3+ Yrs. Experience with Firm:                $ 8.50 - $12.49      $10.90                        Ability to use hands, arms & fingers;
25% of the firms and 30% of the employees in this sample are unionized. 45%                     Good hand-eye coordination;
of the employees in this sample work full time and average 41 hours per week.                   Ability to work varying shifts;
45% work on a seasonal basis and average 5 hours per week during the season                     Good color perception.
that they are employed. The rest work in part-time or temporary positions.
                                                                                                Personal:
                                BENEFITS
                                                                                                Ability to perform routine, repetitive work;
                            ratio of firms responding                                           Ability to learn from on-the-job training;
Medical Insurance       9/16                                                                    Attention to detail; Ability to interact well with others;
Life Insurance          9/16                                                                    Ability to work under pressure;
Paid Vacation           8/16                                                                    Ability to work independently; Ability to work as part of a team;
Dental Insurance        8/16                                                                    Willingness to work with close supervision.
Retirements Plans       6/16                                                                    Basic:
Vision Insurance        6/16                                                                    Ability to follow oral instructions.
Paid Sick Leave         4/16
                               0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%
                                                                                                Other very important qualities include the ability to work rapidly and basic
Most employers share the cost of benefits with employees in this occupation.                    personal and work maturity skills, such as good hygiene and punctuality.
Almost all employees who receive benefits work full-time.
                                                                                                Over the next three years the ability to use computers and electronic
               EMPLOYMENT TRENDS                                                                equipment will be increasingly important in this occupation.
                                                                                                Employees in this occupation generally need knowledge of basic mathemati-
           OCCUPATIONAL FORECAST 1995-2002                                                      cal operations and sufficient writing skills to compose simple sentences.
Size, 2002:                         1,740 – Very Large
Growth Rate (per yr.):              1.3% – Slower than average                                             OCCUPATIONAL MOBILITY
Job Growth (95-02):                 150
                                                                                                 FROM                                                               TO
Separations (95-02):                300
                SUPPLY/DEMAND ASSESSMENTS                                                                                              Lead Person/Shift Supervisor
Employment in this occupation is likely to remain stable. Most employers                                Machine Operator/Forklift Driver
report a stable hiring rate in this occupation over the last year and predict the               Handpacker
same for the next three years. The market for this occupation is competitive.                   A few employers promote into this occupation from lower level positions like
Employers report little difficulty finding fully experienced applicants who are                 General Laborer or Clean-up Worker. Most employers promote from this
qualified for the position or qualified inexperienced applicants. 75% of the                    occupation to higher level positions like Machine Operator or Forklift Driver,
employers sampled have hired into this position within the last year. Over                      or into supervisory positions like Lead Person or Shift Supervisor.
80% of the employees hired into this occupation during the last year were                       Most employers recruit for this occupation through employee referrals.
hired to fill seasonal positions.                                                               Some also recruit through unsolicited applicants. Some employers use drug
                         WHERE THE JOBS ARE                                                     tests to screen applicants for this position, and some also use Police Record
                                                                                                checks and reading or math aptitude tests to screen applicants. Some
Grocery Stores                                                    26%         5411              employers require their applicants to undergo a physical exam once they are
Packing and Crating                                               11%         4783              hired. Approximately 60% of employees in this sample are female.

San Joaquin County WorkNet 1999/2000                                                           110                                                        STUDIED IN 1998
                                                                            HAND PACKERS & PACKAGERS
                                                                                                        TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS


                                      N/A                                                                                    N/A

  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES
Goodwill Industries of San Joaquin Valley, Inc.                                          Tracy Adult School
129 South Grant Street                                                                   315 E. Eleventh St.
Stockton, CA 95202                                                                       Tracy, CA. 95376
(209) 466-2311                                                                           (209) 831-5034
                      Warehousing Work Experience                                                               Warehousing/Stockkeeping
Average time to complete program: 16 weeks                                               Average time to complete program:   17 weeks
Approximate cost to enroll:       None                                                   Approximate cost to enroll:         $ 25.00
Other fees:                       None                                                   Other fees:                         Book fees vary
Program requirements:             Successful completion, 90% attendance                  Program requirements:               “C” average or better
Prerequisites:                    Ability to lift 50 lbs. and perform basic              Prerequisites:                      None
                                  mathematical functions                                 Open entry/ Open exit:              No
Open entry/ Open exit:            Yes                                                    What is received upon completion:   Certificate
What is received upon completion: Certificate                                            Target students:                    Adults
Target students:                  Adults with employment barriers
                                                                                         This course prepares students for the more complex aspects of warehousing/
The goal of this program is to prepare participants for entry level employment as        stockkeeping. Students will be assisted by demonstrations and lectures, small and
assemblers, material movers, packagers, machine feeders, production helpers and          large groupings, media presentations, field trips and guest speakers.
stock/shipping clerks. This is a 16 week training course and includes up to 8 hours
per day of paid work for a total of 40 hours per week. Scholarships are available for
students who qualify.

Also:
Cal-Human Development Corp., Stockton                       ...(209) 943-7671
Center for Employment Training, Tracy                       ...(209) 830-9429
Center for Employment Training, Sacramento                  ...(916) 393-7401
Worldwide Educational Services, Stockton                    ...(209) 951-1174
                                                                                                               DEGREE PROGRAMS



                                                                                                                              N/A


         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                         California Occupational Guide #63
                                                                                         Specific Vocational Preparation: 2 (short demo to 30 days)
                                                                                                     R ML                                  G V N S P QK F ME C
                                      N/A                                                GED:        2 1 1                   APTITUDES: 4 4 4 4 4 4 4 4 3 5 5

                                                                                         GOE     Code: 06.04.40
                                                                                         SOC     Code: 8726
                                                                                         CIP     Code: N/A




                                                                                   111                                    San Joaquin County WorkNet 1999/2000
                                                                                                                                DOT Code:             TITLE
HEATING, AIR CONDITIONING &                                                                                                     869.281-010       FURNACE INSTALLER & REPAIRER
                                                                                                                                637.261-026       REFRIGERATION MECHANIC
REFRIGERATION MECHANICS                                                                                                         637.261-030       SOLAR ENERGY–SYSTEM INSTALLER
                                                                                                                                637.381-010       EVAPORATIVE COOLER INSTALLER
                                                                                                       Q 24+
                            DESCRIPTION                                                                15 FIRMS RESPONDING                              OES Code: 859020
Heating, Air Conditioning, and Refrigeration Mechanics and Installers install
and repair heating, air conditioning, and refrigeration systems. Their duties                                     EMPLOYER REQUIREMENTS
may include installation and repair of oil burners, hot-air surfaces, heating
                                                                                                                           EDUCATION & TRAINING
stoves, and similar equipment in homes and commercial establishments                                  Almost all employers report that their most recent new hires in this occupa-
using hand and pipe threading tools. They may also install and repair cooling                         tion have a high school diploma or equivalent. Employers sometimes accept
and central air conditioning systems. Please do not include workers who do                            training as a substitute for experience.
only plumbing and pipefitting work.
                                                                                                                 EXPERIENCE & OTHER REQUIREMENTS
                                                                                                      Almost all employers require approximately 30 months of experience as a
           *WAGES & FRINGE BENEFITS                                                                   service technician or installer for applicants in for this occupation. Some
                                                                                                      employers report requiring EPA certification or a certificate in refrigerant/
Non-Union                Non-Union                            Union               Union
                                                                                                      freon recovery.
  Range                   Median                              Range               Median
Entry Level/No Experience:                                                                                                VERY IMPORTANT SKILLS
$ 4.75 - $ 8.00                $ 6.38            $12.87 - $23.00            $13.71
Experienced/ New to Firm:                                                                             Technical:
$ 7.50 - $13.50                $10.00            $11.00- $23.00             $16.03                    Knowledge of safe equipment operating practices;
3+ Yrs. Experience with Firm:                                                                         Ability to use diagnostic instruments;
$11.00 - $22.50                $15.00            $15.00-$23.00              $17.70                    Soldering skills;
                                                                                                      Understanding of circuit design;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California
minimum wage increased to $5.75 on March 1, 1998.                                                     Sheet metal working skills;
                                                                                                      Ability to read blueprints;
Many employers, but only some employees in this occupation are unionized.                             Welding skills.
                                      BENEFITS                                                        Physical:
                               ratio of firms responding                                              Ability to lift at least 100 lbs repeatedly;
                                                                                                      Ability to stand continuously for 2 or more hours.
Medical Insurance        12/15                                                                        Personal:
Retirement Plans         10/15                                                                        Possession of a good DMV driving record; Ability to interact well with others;
Dental Insurance         10/15                                                                        Ability to work independently; Possession of a valid driver’s license;
Paid Vacation             9/15                                                                        Ability to follow oral instructions; Problem solving skills;
Life Insurance            7/15                                                                        Customer service skills; Public contact skills;
Vision Insurance          6/15                                                                        Ability to handle a crisis situation.
Paid Sick Leave           5/15                                                                        Basic:
                                 0%   10%   20%   30%   40%    50%    60%   70%   80%   90%   100%    Ability to read & follow instructions; Shop math skills;
Almost all employers offer benefits to employees in this occupation. Most                             Oral communication skills; Ability to write legibly.
employers pay the cost of benefits for employees in this occupation. Some                             Some employers report that freon/refrigerant recovery will become a skill
firms hire part-time and provide the above benefits.                                                  needed to perform the functions of this occupation over the next three years.
                                                                                                      Most employers indicate that employees in this occupation should be able to
                 EMPLOYMENT TRENDS                                                                    compute interests, discounts and use basic statistics as well as write simple
                                                                                                      sentences.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:            160 – Small
Growth Rate (per yr.): 4.8% – Much faster than average
                                                                                                                  OCCUPATIONAL MOBILITY
Job Growth (95-02):    40                                                                                  FROM                                                         TO
Separations (95-02):   20                                                                                                                            Supervisor/Foreperson
                SUPPLY/DEMAND ASSESSMENTS                                                                            Journeyman Heating, Air, Ref./ Technician
Most employers report hiring in the last 12 months. Many of the employees                                Apprentice Heating, Air, Ref./ Sheet Metal Installer
hired in the last 12 months were hired to fill positions resulting from growth.                       Shop Help/Installation Assistant
Most employers reported that employment in this occupation should remain                              Most employers promote from this occupation to positions such as supervi-
stable over the next three years. Many employers, however, indicated growth                           sor or foreperson. Some also report promoting from such positions as
over the same period. Many employers indicated that they found it somewhat                            helpers or installation assistants. However, many promotions within this
difficult to find both inexperienced and experienced applicants who meet                              occupation are from apprentice to journeyman or from installer to techni-
their hiring standards.                                                                               cian. Most employers report that they recruit for this position through
                          WHERE THE JOBS ARE                                                          employee referrals and newspaper ads. Almost all employers report that they
                                                                     Percent      SIC                 use DMV checks as part of their screening process. Some employers also
Plumbing, Heating, & Air Conditioning                                 56%         1711                report using drug testing, medical physicals and reading, math and/or
Refrigeration Service & Repair                                        10%         7623                aptitude testing.

San Joaquin County WorkNet 1999/2000                                                                 112                                                        STUDIED IN 1996
                                                                                  HEATING, AIR CONDITIONING &
                                                                                    REFRIGERATION MECHANICS
                                                                                                       TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                 Heating & Air Conditioning Technology
Average time to complete program: 2 years (48 units)                                                                      N/A
Approximate tuition cost:         *$576 CA Residents
Other fees:                       Text fees
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                                   ADULT SCHOOL COURSES
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High school/GED recipients/Re-Entry Adults

This program provides the training and experience needed in order to understand the
principles and functions of heating and air conditioning for employment as an
apprentice heating and air conditioning mechanic and as a sheet metal installer.
                                                                                                                          N/A
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA


       PRIVATE TRAINING PROGRAMS                                                                  APPRENTICESHIP PROGRAMS
HVAC/Training Institute
4731 Greenleaf Court #3
Modesto, CA 95356
(209) 543-9840

                         HVAC/R Service Technician
Average time to complete program:  600 hours
Approximate tuition cost:          $5,770
Other fees:                        $75.00 registration fee, $150.00 books & supplies
Program requirements:              2.0 GPA, 75% classroom attendance                                                      N/A
Prerequisites:                     18 years or older, HS Diploma/GED or satisfactory
                                    completion of CTBA Adult Basic Education Test
                                   entrance interview, valid CDL, DMV printout
Open entry/ Open exit:             No
What is received upon completion: Certificate
Target students:                   Adults
Through classroom instruction and hands-on training students will learn repair and
terminology of domestic and commercial refrigeration systems. Course curriculum
will cover electrical, air conditioning, heating, refrigeration and a basic overview of
system applications.

Also:
California Human Development Corp, Stockton                  ...(209) 943-7671
Center for Employment Training, Tracy                        ...(209) 830-9429
                                                                                                          ASSESSMENT CODES
                                                                                          California Occupational Guide #32
                                                                                          Specific Vocational Preparation: 7.0 (2 to 4 years)
                                                                                                      R ML                                    G V N S P QK F ME C
                    DEGREE PROGRAMS                                                       GED:        4 3 3                  APTITUDES: 3 3 3 2 3 4 3 3 3 4 5

                                                                                          GOE    Code: 05.05.09
                                                                                          SOC    Code: 6160
                                                                                          CIP    Code: 47.0201
                                       N/A


                                                                                     113                                San Joaquin County WorkNet 1999/2000
HELPERS – CONSTRUCTION TRADES
  15 FIRMS RESPONDING                                 OES Code: 983190                       <24
                        DESCRIPTION                                                                     EMPLOYER REQUIREMENTS
                                                                                                                 EDUCATION & TRAINING
Construction trade helpers assist workers in the construction trades, such as
                                                                                             Almost all of the recently hired employees in this sample have completed
brickmasons, carpenters, electricians, painters, plumbers, and surveyors.
                                                                                             high school or have received a GED.
They perform duties of lesser skills such as furnishing tools, materials, and
supplies to other workers, cleaning work areas, machines, and tools, and                               EXPERIENCE & OTHER REQUIREMENTS
holding materials or tools for other workers. Does not include apprentice                    Employers sometimes require 6-12 months of previous experience as a
workers.                                                                                     Helper, Laborer, or in another construction related position. Employers will
                                                                                             sometimes consider training as at least a partial substitute for experience
         *WAGES & FRINGE BENEFITS                                                            when evaluating applicants for this occupation.
                                                                                                                   VERY IMPORTANT SKILLS
Weighted by Employer Sample                         Range                   Median
                                                                                             Technical:
Entry Level/No Experience:                     $ 6.00 - $12.00               $ 7.00
                                                                                             Knowledge of safe equipment operating procedures;
Experienced/New to Firm:                       $ 6.00 - $19.50               $ 9.00          Ability to use hand tool; Knowledge of construction.
3 + Yrs Experience with Firm:                  $ 8.00 - $20.00               $12.00          Physical:
Weighted by Employees in Sample                     Range                   Median           Ability to do strenuous, physically demanding work;
Entry Level/No Experience:                     $ 6.00 - $ 9.00               $ 7.00          Good hand-eye coordination; Full use of hands, arms & fingers;
Experienced/New to Firm:                       $ 8.00 - $19.50               $12.00          Ability to stand for prolonged periods of time;
                                                                                             Ability to do routine, repetitive work; Ability to work from ladders & scaffolds;
3 + Yrs Experience with Firm:                  $10.00 - $20.00               $14.00
*Almost all of the employees in this sample (90%) earn wages found under the
                                                                                             Mechanical aptitude; Ability to lift at least 100 lbs.
section “Weighted by Employees in Sample”.
                                                                                             Personal:
                                                                                             Possession of a valid driver’s license;
None of the employees in this sample are unionized. Almost all (80%) of the                  Ability to work independently;Willingness to work with close supervision.
employees in this sample work full time and average 41 hours per week.                       Basic:
                                                                                             Ability to follow oral instructions; Ability to read & follow instructions;
                                  BENEFITS                                                   Ability to write legibly; Oral communication skills.
                          ratio of firms responding                                          Employees in this occupation generally need sufficient math skills to perform
                                                                                             basic mathematical operations, including the use of decimals & fractions, and
Medical Insurance    10/15                                                                   generally need sufficient writing skills to compose complete sentences.
Paid Vacation         7/15
Dental Insurance      6/15                                                                                  EMPLOYMENT TRENDS
Life Insurance        4/15
                                                                                                        OCCUPATIONAL FORECAST 1995-2002
Retirement Plans      3/15
Vision Insurance      2/15                                                                   Size, 2002:            40 – Medium
Paid Sick Leave       1/15                                                                   Growth Rate (per yr.): 0.0% – Faster than average
                             0%   10%   20%   30%   40%   50%   60%   70%   80%   90% 100%   Job Growth (95-02):    0
When benefits are offered, many employers (40%) pay the entire cost of                       Separation (95-02):    10
employee benefits for workers in this occupation, while some (35%) share                                     SUPPLY/DEMAND ASSESSMENTS
the cost of benefits with their employees.                                                   Employer response indicates that employment in this occupation is growing
                                                                                             slowly in San Joaquin County. Most employers (60%) report a stable hiring
           OCCUPATIONAL MOBILITY                                                             rate in this occupation over the last year and some (35%) report growth. Most
                                                                                             employers (65%) predict stability over the next three years, and some (35%)
FROM                                                                                TO       predict growth. The market for this occupation is somewhat competitive,
                                                                                             although opportunities exist for individuals with sufficient skills and/or
                Construction Worker/Journey-Level Construction Worker                        experience. Employers generally report that it is somewhat difficult to find
           Apprentice Construction Worker/Construction Worker                                either fully experienced or inexperienced applicants who are qualified for the
Construction Helper                                                                          position, although some employers report little or no difficulty. Almost all
                                                                                             (95%) of the employers sampled have hired into this position within the last
A few employers promote workers into this occupation from lower level                        year. Many (50%) of the employees hired during the last year were hired
positions like Shop Helper; however, in most cases Helper is an entry level                  because of occupational or company growth and some (25%) were hired to
                                                                                             fill temporary or seasonal positions.
position. Almost all employers (95%) promote from this occupation to higher
level positions like Plumber, Carpenter, HVAC Installer or Concrete Finisher,                                        WHERE THE JOBS ARE
depending on the employer’s area of specialization. Almost all employers use                                                                          Percent     SIC
employee referrals to recruit applicants for this position. Many also use                    Concrete Work                                            26%         1771
newspaper ads. Many employers use DMV checks to screen applicants for this                   Bridge, Tunnel & Elevated Highway                        18%         1622
occupation, and a few also use drug tests. Almost all employees (95%) in this                Structural Steel Erection                                18%         1791
sample are male.                                                                             Plumbing, Heating & Air-Conditioning                     13%         1711



San Joaquin County WorkNet 1999/2000                                                     114                                                             STUDIED IN 1998
                                                                                                                          LIMITED SURVEY OCCUPATION:

                                                                                  HELPERS – CONSTRUCTION
                                                                                                  TRADES
                                                                                                         TRAINING OPPORTUNITIES
                  SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                 COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
                                                                                           Lindbergh Educational Center
San Joaquin Delta College                                                                  311 E North Street
5151 N. Pacific Avenue                                                                     Manteca, CA 95336
Stockton, CA 95207                                                                         (209) 825-3100
(209) 954-5051
                                                                                                     Construction Technology & General Maintenance
                           Construction Technology                                         Average time to complete program:    1 year/2 semesters
Average time to complete program: 2-3 years (39 - 43 units)                                Approximate tuition cost:            None
Approximate tuition cost:         *$468 - $516 CA Residents                                Other fees:                          None
Other fees:                       Text fees                                                Program requirements:                “C” Average or better
Program requirements:             “C” average or better                                    Prerequisites:                       None
Prerequisites:                    H.S. diploma/GED or 18 years old                         Open entry/ Open exit:               Yes
                                  Take assessment/placement test                           What is received upon completion:    Certificate
Open entry/ Open exit:            No                                                       Target students:                     11th and 12th grade students, adults
What is received upon completion: Certificate
Target students:                  High school/GED recipients/Re-Entry Adults
                                                                                           This program teaches the knowledge and ability to use basic trade tools, and
Through classroom theory and “on-the-job” experience this program provides                 procedures for entry-level employment in the carpentry and maintenance trades.
students with instructional topics such as drafting, estimating, planning and materials.
An evening program is also available.                                                      Also:
                                                                                           Lincoln High School ROP, Stockton              ...(209) 953-8932.
                                                                                           Lodi Career Center ROP, Lodi                   ...(209) 953-8932.
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA      Tracy High School ROP, Tracy                   ...(209) 831-5095.



  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES


                                        N/A                                                                                     N/A

                    DEGREE PROGRAMS


                                        N/A


         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                           California Occupational Guide: N/A

                                                                                           Specific Vocational Preparation: 5 (6 months to 1 year)
                                                                                                       R ML                                  G V N S P QK F ME C
                                       N/A                                                 GED:        2 1 2                   APTITUDES: 4 4 4 4 3 4 3 4 3 3 4

                                                                                           GOE     Code: 05.05.01
                                                                                           SOC     Code: 6479
                                                                                           CIP     Code: N/A




                                                                                       115                                 San Joaquin County WorkNet 1999/2000
                                                                                                                        DOT Code:              TITLE
HOME HEALTH CARE WORKERS                                                                                                354.377-014            HOME ATTENDANT

10 FIRMS RESPONDING                                      OES Code: 660110
                                                                                               Q <24
                            DESCRIPTION                                                                  EMPLOYER REQUIREMENTS
Home Health Care Workers care for elderly, convalescent, or handicapped
persons in the homes of their patients. They perform duties for patients such                                     EDUCATION & TRAINING
as changing bed linens, preparing meals, assisting in and out of bed, bathing,                Almost all employers reported that their most recent hires have a High
dressing, grooming, and assisting with medications that are self-adminis-                     School diploma or equivalent. According to the California License Hand-
tered. Please include Certified Home Health Aides, Certified Nurse Assistants                 book-1997, a Certified Nursing Assistant (CNA ) certificate is usually required
caring for patients in their homes, and uncertified Home Health Care                          prior to obtaining a Home Health Care (HHC) license. Training for the CNA
Workers.                                                                                      license requires 150 hours of combined clinical and classroom training, while
          *WAGES & FRINGE BENEFITS                                                            training for the HHC license requires 65 hours of supervised clinical training
                                                                                              and 55 hours of classroom training.
Weighted by Employer Sample                           Range                 Median                       EXPERIENCE & OTHER REQUIREMENTS
Entry Level/No Experience:                          $ 5.15 - $10.75         $ 6.50
Experienced/ New to Firm:                           $ 5.50 - $13.50         $ 7.88            Most employers usually, if not always require from 6 to 12 months of
                                                                                              experience in the field of Home Health Care work or as Certified Nurse
3+ Yrs. Experience with Firm:                       $ 6.00 - $13.50         $ 8.12            Assistant (CNA). Most employers require a Home Health Care certificate
Weighted by Employees in Sample                       Range                 Median            (HHC) or Certified Nursing Assistant (CNA) certificate. Many employers will
Entry Level/No Experience:                          $ 5.15 - $ 8.00         $ 6.50            sometimes substitute training for experience.
Experienced/ New to Firm:                           $ 5.50 - $ 9.00         $ 7.53                                VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                       $ 6.00 - $11.00         $ 8.00
                                                                                              Technical:
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California    Ability to apply transferring techniques in moving patients;
minimum wage increased to $5.75 on March 1, 1998.                                             Ability to read labels and instructions;
Many employees in this occupation work full-time, averaging 40 hours per                      Attention to detail;
week. Most employers hire part-time employees who average 20 hours per                        CPR certification;
week.                                                                                         Ability to take vital signs;
                            BENEFITS                                                          Ability to write effectively;
                               ratio of firms responding                                      Knowledge of emergency procedures;
                                                                                              Organizational & time management skills;
Paid Vacation              9/10                                                               Possession of an Home Health Aid (HHA) Certificate;
Medical Insurance          9/10                                                               Problem solving skills;
Dental Insurance           9/10                                                               Record keeping skills;
Retirement Plans           9/10                                                               Reporting & documentation skills;
Paid Sick Leave            7/10                                                               Knowledge of asepsis;
Vision Insurance           6/10                                                               Knowledge of first aid;
                                                                                              Ability to prepare meals.
Life Insurance             6/10                                                               Physical:
Child Care                 2/10                                                               Physical strength to lift patients .
                                   0%    10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Almost all employers reported that they offer benefits to full-time employees                 Personal:
in this occupation. Most employers that hire part-time employees also offer                   Ability to interact well with others;
equivalent benefits to them. Many employers reported that they share the                      Possession of a valid driver’s license;
cost of benefits with their employees.                                                        Ability to work independently;
                                                                                              Possession of a reliable and insured vehicle;
                 EMPLOYMENT TRENDS                                                            Willingness to work with close supervision;
                                                                                              Familiarity with a variety of cultures.
            OCCUPATIONAL FORECAST 1995-2002                                                   Basic:
                                                                                              Ability to read and follow written instructions;
Size, 2002:                             390 – Medium                                          Oral communication skills;
Growth Rate (per yr.):                  6.3% – Much faster than average                       Ability to follow oral instructions;
Job Growth (95-02):                     120                                                   Ability to write legibly.
Separations (95-02):                    30                                                    Some employers indicated that the ability to speak a foreign language, as well
                                                                                              as the possession of computer skills is a plus for prospect hires.
              SUPPLY/DEMAND ASSESSMENTS
                                                                                              Most employers reported that prospect employees should have the language
Many employers indicated that within the last 12 months, employment in this                   ability to write simple sentences and the math skills to multiply, divide, and
occupation grew and most indicated that they employment to grow over the                      use decimals and fractions.
next three years. According to the California Projections of Employment,
Home Health Aides constitute the third fastest growing occupation in the                                 OCCUPATIONAL MOBILITY
state. Above-average growth is expected to continue because the elderly
population continues to increase and to live longer, and home care is less                    Some employers indicated that they promote into this occupation from other
expensive than hospital care.                                                                 occupations at a lower level such as a CNA who acquires the additional license
                          WHERE THE JOBS ARE                                                  or housekeepers who acquire a CNA or HHC license. Many promote to a
                                                                                              higher level positions such as Registered Nurse (RN) or Licensed Vocational
                                                                 Percent     SIC              Nurse (LVN) with proper certification/license.
Help Supply services                                             50%        7363
                                                                                              Almost all employers recruit through employee referral and/or newspaper
Home Health Care Services                                        16%        8082              ads. Many employers indicated that prospective hires must pass a drug test.
Residential Care                                                 13%        8361              Almost all employers also use medical exams as a screening method for this
General Medical & Surgical Hospitals                              6%        8062              occupation.
San Joaquin County WorkNet 1999/2000                                                         116                                                         STUDIED IN 1997
                                                                           HOME HEALTH CARE WORKERS
                                                                                                             TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                      REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                          CENTER PROGRAMS
San Joaquin Delta College                                                                 Charles M Weber Institute of Applied Sciences and Technology
5151 N. Pacific Avenue                                                                    302 W Weber Ave
Stockton, CA 95207                                                                        Stockton, CA 95203
(209) 954-5051                                                                            (209) 953-4602
                            Care Provider Training                                                                           Home Health Aide
Average time to complete program: 1 semester/11 units                                     Average time to complete program:        1 year
Approximate tuition cost:         *$132, $1,331                                           Approximate tuition cost:                N/A
Other fees:                       Text fees, parking fees                                 Other fees:                              Uniform
Program requirements:             “C” average or better                                   Program requirements:                    N/A
Prerequisites:                    H.S. diploma/GED or 18 years old                        Prerequisites:                           N/A
                                  Take assessment/placement test                          Open entry/ Open exit:                   Yes
Open entry/ Open exit:            No                                                      What is received upon completion:        Certificate
What is received upon completion: Certificate                                             Target students:                         10th, 11th and 12th grade students
Target students:                  High school/GED recipients/Re-Entry Adults
                                                                                          The Health Careers Academy will offer courses in preparation for work as a Home
                                                                                          Health Care Worker.
Care Provider training prepares a student for entry-level positions in residential care
homes and jobs assisting mental health professionals who provide outpatient               Also:
services and treatment to their residents. This program is a prerequisite for a           Ripon High School, Ripon                                         ...(209) 599-4287
certification program which is mandated by California State Law.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA



  CERTIFICATE/DIPLOMA PROGRAMS                                                                            ADULT SCHOOL COURSES
World Relief                                                                                Tracy Adult School
415 Ben Holt, Suite B-4                                                                     315 E. Eleventh St.
Stockton, CA 95207                                                                          Tracy, CA. 95376
(209) 474-9559                                                                              (209) 831-5034
 Home Health Aide/Certified Nurse Assistant/Dementia Care Specialist                                                        Home Health Aide
Average time to complete program: 15 weeks/443 hours                                        Average time to complete program: 8 weeks
Approximate tuition cost:         None                                                      Approximate tuition cost:         $40.00
Other fees:                       None                                                      Other fees:                       Book fees vary
Program requirements:             “C” average or better                                     Program requirements:             “C” average or better
Prerequisites:                    TB testing, must be a refugee and possess ability to      Prerequisites:                    Prior certification from a California State
                                   read, speak, and write English, fingerprinting                                             approved Nursing Assistant (CNA) program
Open entry/ Open exit:            No                                                                                          required.
What is received upon completion: Certificate                                               Open entry/ Open exit:            No
Target students:                  Adults who possess English as a second                    What is received upon completion: Certificate
                                  language                                                  Target students:                  Adults
This course is approved by the State Department of Health Services to provide
approximately 443 hours of instruction required to be certified as a Certified Nurses       In this Home Health Aide Certification class, students will learn to safely assist in the
Assistant, Home Health Aide and Dementia Care Specialist.                                   activities of daily living for the patient in his/her own home. Class includes social,
                                                                                            psychological, dietary, personal care, laundry and cleaning, considerations and
Also:                                                                                       clinical practice.
Touching for Health, Stockton                                ...(209) 953-8932



         APPRENTICESHIP PROGRAMS                                                                               ASSESSMENT CODES
                                                                                          California Occupational Guide #461
                                                                                          Specific Vocational Preparation = 3 (30 days to 3 mos.)
                                                                                                      R ML                                   G V N S P QK F ME C
                                       N/A                                                GED:        3 2 2                  APTITUDES: 3 3 4 4 4 4 3 4 3 4 4

                                                                                          GOE        Code: 10.03.03
                                                                                          SOC        Code: 5236
                                                                                          CIP        Code: 51.1615




                                                                                      117                                        San Joaquin County WorkNet 1999/2000
                                                                                                                                  DOT Code:             TITLE
HUMAN SERVICE WORKERS                                                                                                             195.367-010
                                                                                                                                  195.367-022
                                                                                                                                                        CASE AIDE
                                                                                                                                                        FOOD-MANAGEMENT AIDE

13 FIRMS RESPONDING                                         OES Code: 273080                             Q 24+                    195.367-034
                                                                                                                                  195.367-034
                                                                                                                                                        MANAGEMENT AIDE
                                                                                                                                                        SOCIAL SERVICES AIDE

                            DESCRIPTION                                                                           EMPLOYER REQUIREMENTS
Human Service Workers assist Social Group Workers and Caseworkers with                                                      EDUCATION & TRAINING
developing, organizing and conducting programs to prevent and resolve                                   Most employers report that their recent hires in this occupation have an
problems relevant to substance abuse and human relationships. They                                      Associate (A.A.) degree or higher level of education. Many employers,
provide services to families and clients where the nature of the problem, or                            however, report that their most recent hires have a high school diploma or
relationships involved, is less complex or serious by helping them obtain                               equivalent. Most employers report that training is sometimes an acceptable
information on the use of social and community related services. They may                               substitution for experience.
also recommend additional services. Please do not include Residential
                                                                                                                    EXPERIENCE & OTHER REQUIREMENTS
Counselors and Psychiatric Technicians.
                                                                                                        Most employers reported that they usually require 12 months of experience
           *WAGES & FRINGE BENEFITS                                                                     as a counselor or in the social services. Some employers report that special
                                                                                                        certification, such as crisis intervention certification, is required prior to
Weighted by Employer Sample                               Range                     Median
                                                                                                        employment.
Entry Level/No Experience:                          $ 5.00 - $12.00                 $ 7.85
Experienced/ New to Firm:                           $ 5.25 - $13.00                 $ 8.00
                                                                                                                              VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                       $ 5.50 - $17.00                 $ 9.25
                                                                                                        Technical:
Weighted by Employees in Sample                           Range                     Median              Ability to apply rules and regulations;
Entry Level/No Experience:                        $ 7.00 - $10.75           $10.75                      Ability to recognize family problems;
Experienced/ New to Firm:                         $ 7.50 - $12.50           $12.50                      Knowledge of protective services for adults and children;
3+ Yrs. Experience with Firm:                     $ 7.75 - $14.50           $14.50                      Knowledge of medical/public health services;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California              Knowledge of substance abuse services;
minimum wage increased to $5.75 on March 1, 1998.
                                                                                                        Ability to write effectively; Report writing skills;
Most employers hire part-time workers who average 25 hours per week.                                    Record keeping skills;
Some firms are union and pay at the high end of the wage range.                                         Ability to interview other for information;
                             BENEFITS                                                                   Knowledge of domestic violence services;
                               ratio of firms responding                                                Knowledge of geriatric services.
Medical Insurance          13/13                                                                        Personal:
Paid Vacation              12/13                                                                        Ability to handle a crisis situation;
Paid Sick Leave            12/13                                                                        Understanding of a variety of cultures;
Dental Insurance           10/13                                                                        Ability to think logically; Ability to work independently;
Life Insurance              6/13                                                                        Ability to work as part of a team; Problem solving skills;
Vision Insurance            5/13                                                                        Listening skills; Possession of a valid drivers license;
Retirement Plans            5/13                                                                        Willingness to work with close supervision;
                                   0%   10%   20%   30%   40%   50%     60%   70%   80%   90%   100%    Fluency in a language other than English (Spanish, Southeast Asian).
Most employers report that the cost of benefits is paid by the employer. For                            Basic:
part-time employees, many firms offer medical insurance and some offer sick                             Ability to read & follow instructions;
leave and dental insurance.                                                                             Oral communication skills;
                 EMPLOYMENT TRENDS                                                                      Ability to write legibly; Basic math skills.
            OCCUPATIONAL FORECAST 1995-2002                                                             Most employers report that persons in this occupation should be able to
Size, 2002:                      310 – Medium                                                           multiply and divide as well as have a knowledge of decimals and fractions.
Growth Rate ( per yr.):          5.0% – Much faster than average                                        Most employers also report that persons in this occupation should have the
Job Growth (95-02):              80                                                                     ability to prepare business letters or summary reports.
Separations (95-02):             50
                SUPPLY/DEMAND ASSESSMENTS
Most employers report that during the last 12 months employment in this
occupation remained stable and most expect that it will remain stable over
                                                                                                                   OCCUPATIONAL MOBILITY
                                                                                                        FROM                                                  TO
the next three years. Some employers, however, expect growth in this
                                                                                                                                                Case Manager/Counselor
occupation over the next three years. Most employers report little difficulty
                                                                                                                              Human Service Worker
in finding fully experienced and qualified applicants or inexperienced appli-
                                                                                                        Volunteer/Clerical
cants who meet their hiring standards. Some employers reported that due
to budget cuts the duties performed by employees in this position are being                             Most employers report promoting to this position from clerical or volunteer
performed by the case managers or counselor they assisted or by volunteers.                             positions. Most employers report promoting from this position to other
                        WHERE THE JOBS ARE                                                              positions such as case manager or counselor. Almost all employers report
                                                                      Percent       SIC
Local Government                                                      46%           9030                recruiting through newspaper ads. Most use in-house promotions or trans-
Residential Care                                                      17%           8361                fers and employee referrals. Many employers reported using DMV checks
General Medical & Surgical Hospitals                                  14%           8062                and medical physical to screen applicants for this occupation.

San Joaquin County WorkNet 1999/2000                                                                   118                                                         STUDIED IN 1996
                                                                                        HUMAN SERVICE WORKERS
                                                                                                        TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                            Human Services Worker
Average time to complete program:
Approximate tuition cost:
                                   3 - 4 semesters (30 - 34 units)
                                  *$360, $3,630                                                                                N/A
Other fees:                       Text fees, Parking fees
Program requirements:
Prerequisites:
                                  “C” average or better
                                  H.S. diploma/GED or 18 years old
                                                                                                     ADULT SCHOOL COURSES
                                  Pass entrance exam
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High school/GED recipients/Re-Entry Students

This program is designed to train people for work as paraprofessional counselors or                                            N/A
non-licensed practitioners performing duties as counselor aides in a variety of
community social service agencies. Concentrations are available in the areas of
Family Abuse, Gerontology and Substance Abuse.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA
                                                                                                            DEGREE PROGRAMS
                                                                                        University of the Pacific
                                                                                        3601 Pacific Avenue
  CERTIFICATE/DIPLOMA PROGRAMS                                                          Stockton, CA 95211
                                                                                        (209) 946-2211

                                                                                                                    Sociology - Bachelors of Art
                                                                                        Program Length:                   4 years
                                                                                        Approximate tuition cost:         $ 19,000 per year
                                      N/A                                               Other fees:
                                                                                        Program requirements:
                                                                                                                          Textbook, housing, parking and other fees vary
                                                                                                                          2.0 GPA or better, completion of General Edu-
                                                                                                                          cation requirements
                                                                                        Prerequisites:                    H.S. diploma, G.E.D.
                                                                                        Open entry/ Open exit:            No
                                                                                        What is received upon completion: Bachelor of Arts Degree
                                                                                        Target students:                  High School graduates/GED recipients

                                                                                        This program provides a groundwork for careers in areas as diverse as criminal justice,
                                                                                        law, journalism, social services, urban planning, government, education and busi-
                                                                                        ness.

                                                                                        Also:
                                                                                        Cal-State Stanislaus, Stockton                               ...(209) 467-5300




         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                        California Occupational Guide: #122
                                                                                        Specific Vocational Preparation = 3 (30 days to 3 months)

                                      N/A                                               GED:
                                                                                                    R ML
                                                                                                    4 3 3
                                                                                                                                           G V N S P QK F ME C
                                                                                                                           APTITUDES: 3 3 3 5 4 3 4 4 4 5 5

                                                                                        GOE      Code: 10.01.02
                                                                                        SOC      Code: 2032
                                                                                        CIP      Code: N/A




                                                                                   119                                      San Joaquin County WorkNet 1999/2000
                                                                                                                                            DOT Code:        TITLE
INDUSTRIAL PRODUCTION                                                                                                                       183.117-010       MANAGER, BRANCH
                      Q                                                                                    24+
MANAGERS
15 FIRMS RESPONDING                                    OES Code: 150140                                     EMPLOYER REQUIREMENTS
                                                                                                                        EDUCATION & TRAINING
                          DESCRIPTION                                                             Almost all employers report that most recent new hires have completed
                                                                                                  some college or a BA degree.
Industrial Production Managers plan, organize, direct, control, or coordinate
                                                                                                              EXPERIENCE & OTHER REQUIREMENTS
the operational (line) activities and resources necessary for manufacturing
                                                                                                  Employers require 12 months or more experience in the occupation or a related
products in accordance with cost, quality, and quantity specifications.
                                                                                                  occupation such as lead person, engineer or other management of supervisory
                                                                                                  position. Employers sometimes substitute training for experience.
          WAGES & FRINGE BENEFITS
                                                                                                                        VERY IMPORTANT SKILLS
Weighted by Employees in Sample                      Range                    Median              Technical:
Entry Level/No Experience:                      $ 9.25 - $17.25               $10.38              Ability to analyze workflow processes; Knowledge of quality control;
Experienced/ New to Firm:                       $11.50 - $20.25               $15.37              Ability to plan and organize the work of others;
3+ Yrs. Experience with Firm:                   $13.50 - $24.25               $17.61              Ability to analyze and solve problems;
                                                                                                  Knowledge of the technical aspects of subordinates’ duties;
Weighted by Employer Sample                          Range                    Median              Knowledge of production cost; Ability to develop business/production plans;
Entry Level/No Experience:                      $ 9.25 - $17.25               $10.38              Ability to conduct performance appraisals;
Experienced/ New to Firm:                       $11.00- $20.25                $14.77              Ability to interview others for information;
3+ Yrs. Experience with Firm:                   $13.50 - $28.75               $19.23              Ability to interpret data; Ability to explain and follow grievance procedures;
                                                                                                  Group process skills; Ability to conduct a meeting;
Some employers are unionized and pay near or above the medians shown.
                                                                                                  Ability to use a computerized information system;
                                                                                                  Knowledge of budget analysis.
                                   BENEFITS
                           ratio of firms responding
                                                                                                  Personal:
                                                                                                  Ability to motivate others; Ability to set work priorities;
Medical Insurance     15/15                                                                       Ability to work under pressure; Ability to work independently;
Paid Vacation         15/15                                                                       Ability to interact well with others;
Life Insurance        15/15                                                                       Ability to manage unexpected situations or circumstances;
Dental Insurance      15/15                                                                       Ability to manage multiple priorities;
Paid Sick Leave       12/15                                                                       Ability to manage a multicultural workforce;
Retirement Plans      10/15                                                                       Possession of mechanical aptitude.
Vision Insurance      10/15                                                                       Basic:
                              0%   10%   20%   30%   40%   50%    60%   70%   80%   90%   100%
                                                                                                  Ability to read and follow instructions.
               EMPLOYMENT TRENDS                                                                  Many employers expect computer and diversity training skill needs to
                                                                                                  increase in the future. Needed computer skills include word-processing,
          OCCUPATIONAL FORECAST 1995-2002                                                         spreadsheet and database use, and sometimes knowledge of basic or another
                                                                                                  programming language. Employees in this occupation must have knowledge
Size, 2002:                        290 – Medium                                                   of basic statistics and the ability to compute interest, discounts and similar
Growth Rate (per yr.):             0.5% – Slower than average                                     items, and be able to prepare business letters and summary reports.
Job Growth (95-02):                10                                                             Most employers rate recent hires into this position excellent on such dimen-
Separation (95-02):                40                                                             sions as honesty, attendance, motivation and cooperativeness.

              SUPPLY/DEMAND ASSESSMENTS                                                                       OCCUPATIONAL MOBILITY
                                                                                                       From                                                         To
Employers report some difficulty finding both experienced and inexperi-                                                                                 Plant Manager
enced applicants who meet their hiring standards. Many employers hired                                                            Industrial Production Manager
into this occupation last year, including some for turnover.                                               Lead Person/Assistant Manager
                                                                                                  Machine Operator
                         WHERE THE JOBS ARE                                                       Most employers comment that they promote from lower ranking positions
                                                                 Percent       SIC                such as lead person, machine operator, or lower level supervisorial positions
Printed Circuit Boards                                           5%           3672                into this occupation, and will promote from this occupation into higher level
Wood Products, NEC                                               4%           2499                managerial positions such as plant superintendent or operations manager.
Truck Trailers                                                   4%           3715                Most employers recruit into this position through in-house promotions,
Cereal Breakfast Foods                                           4%           2043                employee referrals, newspaper advertisements and private employment
Folding Paperboard Boxes                                         4%           2657                agencies. Many recruit through EDD and some through PIC or vocational
Canned Fruits & Vegetables                                       4%           2033                training programs.




San Joaquin County WorkNet 1999/2000                                                             120                                                        STUDIED IN 1995
                                                                                        INDUSTRIAL PRODUCTION
                                                                                                     MANAGERS
                                                                                                       TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                        Supervision & Management
Average time to complete program: 1 years (24 - 27 units)                                                                    N/A
Approximate tuition cost:         *$288 - $324 CA Residents
Other fees:                       Text fees, parking fees
Program requirements:             “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test                                     ADULT SCHOOL COURSES
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High school/GED recipients/Re-Entry Students

This program prepares students to work as managers or supervisors in a variety of
fields by teaching them concepts and skills such as business communications and law,
techniques of supervision management, accounting, and the use of microcomputers
enabling them to work as successful managers.
                                                                                                                             N/A

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA

  CERTIFICATE/DIPLOMA PROGRAMS                                                                             DEGREE PROGRAMS
                                                                                        University of the Pacific
                                                                                        3601 Pacific Avenue
                                                                                        Stockton, CA 95211-0197
                                                                                        (209) 946-2211

                                                                                                                    Business Administration
                                      N/A                                               Average time to complete program:
                                                                                        Approximate tuition cost:
                                                                                                                          4 years
                                                                                                                          $19,000 per year
                                                                                        Other fees:                       Textbook, housing, parking & other fees vary
                                                                                        Program Requirements:             “C” Average or better
                                                                                                                           Complete 30 units of general education
                                                                                        Prerequisites:                    HS Diploma or GED
                                                                                                                          Meet Admissions Requirements
                                                                                        Open entry/ Open exit:            No
                                                                                        What is received upon completion: Bachelors of Science Degree
                                                                                        Target students:                  HS Graduates/GED recipients

                                                                                        The B.S. in Business Administration offers concentrations in a wide variety of areas
                                                                                        including Accounting, Finance, Business Law, Marketing, International Management,
                                                                                        Entrepreneurship, Arts & Entertainment Management and General Business.
                                                                                        Also:
                                                                                        Chapman University, Modesto                                ...(209) 545-1234
                                                                                        CSU Stanislaus (MCRC), Stockton                            ...(209) 467-5300
                                                                                        MTI, Sacramento                                            ...(916) 339-1500
                                                                                        Heald Business College, Stockton                           ...(209) 477-1114
                                                                                        Humphreys College, Stockton                                ...(209) 478-0800

         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                          California Occupational Guide: N/A
                                                                                          Specific Vocational Preparation = 8 (4 to 10 years)
                                                                                                      R ML                                    G V N S P QK F ME C
                                                                                          GED:        5 4 4                  APTITUDES: 2 2 2 4 4 3 4 4 4 5 5
                                      N/A
                                                                                          GOE    Code: 11.05.02
                                                                                          SOC    Code: 1320
                                                                                          CIP    Code: 52.0205




                                                                                    121                                    San Joaquin County WorkNet 1999/2000
                                                                                                                           DOT Code:              TITLE
INDUSTRIAL TRUCK AND                                                                                                       921.683-050
                                                                                                                           921.683-042
                                                                                                                                                  INDUSTRIAL TRUCK OPERATOR
                                                                                                                                                  FRONT END LOADER OPERATOR
TRACTOR OPERATORS
15 FIRMS RESPONDING                                      OES Code: 979470                         T <24
                          DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Industrial truck and tractor operators operate gasoline or electric powered                                          EDUCATION & TRAINING
industrial trucks or tractors equipped with fork lift, elevated platform, or trailer             Almost all of the recently hired employees in this sample have completed
hitch to move materials within an establishment, warehouse, storage yard,                        high school or have received a GED. Some employers require Forklift Driver
factory, or at a construction site. Does not include logging tractor operators.                  Certification.
           WAGES & FRINGE BENEFITS                                                                          EXPERIENCE & OTHER REQUIREMENTS
Non-Union Wages - Weighted by Employers
                                                                                                 Employers require varying degrees of previous experience for applicants to
                                 Range                                          Median
                                                                                                 this occupation. Most usually prefer at least one month of general warehous-
Entry Level/No Experience:                        $ 6.00 - $ 9.00               $ 6.88           ing or forklift experience. Most employers will consider training as at least a
Experienced/ New to Firm:                         $ 6.00 - $13.00               $ 7.00           partial substitute for experience when evaluating applicants for this occupa-
3+ Yrs. Experience with Firm:                     $ 6.50 - $15.00               $10.00           tion.
Non-Union Wages - Weighted by Employees
Entry Level/No Experience:                        $ 6.00 - $ 9.00               $ 6.88                                   VERY IMPORTANT SKILLS
Experienced/ New to Firm:                         $ 6.00 - $ 9.00               $ 7.00           Technical:
3+ Yrs. Experience with Firm:                     $ 6.50 - $11.25               $10.00           Knowledge of safe equipment operating practices;
*While the range for non-union employers is wide, almost all employees                           Ability to weigh or measure stock and materials;
(85%) earn wages found under the section “Weighted by Employees.”                                Possession of forklift driver’s certificate;
Union Wages                                            Range                    Median
                                                                                                 Accurate product knowledge.
                                                                                                 Physical:
Entry Level/No Experience:                        $11.75 - $14.97               $12.84
                                                                                                 Good spatial aptitude;
Experienced/ New to Firm:                         $11.75 - $15.68               $12.84           Good hand-eye coordination;
3+ Yrs. Experience with Firm:                     $12.64 - $18.35               $13.93           Ability to pass a pre-employment medical exam;
                                                                                                 Ability to do hand loading & unloading;
40% of the firms and 80% of the employees in this sample are unionized.                          Ability to lift at least 50 lbs.;
Nearly 90% of the employees in this sample work full time and average 40                         Ability to work outdoors in all weather conditions;
hours per week. The rest of the employees in this sample are seasonal or part-                   Ability to tolerate noise.
time employees.                                                                                  Personal:
                                BENEFITS                                                         Ability to interact well with others;
                             ratio of firms responding                                           Ability to work independently;
Medical Insurance       13/15                                                                    Ability to interact well with others;
Paid Vacation           12/15                                                                    Good memory;
                                                                                                 Willingness to work with close supervision.
Retirement Plans        12/15
                                                                                                 Basic:
Life Insurance          11/15                                                                    Ability to follow oral instructions;
Dental Insurance         9/15                                                                    Ability to read & follow instructions;
Paid Sick Leave          9/15                                                                    Ability to write legibly.
Vision Insurance         8/15                                                                    Over the next three years the ability to use computers and electronic
                                0%   10%   20%   30%   40%   50%    60%   70%   80%   90% 100%
Most employers share the cost of benefits with employees in this occupation.                     equipment will be increasingly important in this occupation. Employees in
In general, only full-time employees in this occupation receive benefits.                        this occupation generally need knowledge of basic mathematical operations
                                                                                                 and sufficient writing skills to compose complete sentences.
                EMPLOYMENT TRENDS
           OCCUPATIONAL FORECAST 1995-2002
                                                                                                            OCCUPATIONAL MOBILITY
                                                                                                   FROM                                                             TO
Size, 2002:            1,150– Very Large
Growth Rate (per yr.): 1.1% – Slower than average                                                                                           Lead Person/Shift Supervisor
Job Growth (95-02):    80                                                                                           Industrial Truck & Tractor Operator (Forklift Driver)
Separations (95-02):   160                                                                                 Machine Operator
                                                                                                 General Laborer
               SUPPLY/DEMAND ASSESSMENTS
Employment in this occupation appears to be growing slowly in San Joaquin                        Most employers promote into this occupation from lower level positions like
County. Most employers report a stable hiring rate in this occupation over the                   General Laborer, Order Selector, Sorter or Machine Operator. Most employ-
last year and predict the same for the next three years. The market for this                     ers promote from this occupation to higher level positions like Truck Driver
occupation is somewhat competitive. Many employers report some difficulty                        or Shipping & Receiving Clerk, or into supervisory positions like Lead Person
finding fully experienced or inexperienced applicants who are qualified for                      or Shift Supervisor.
the position, although others report little or no difficulty finding qualified
applicants. 50% of the employers sampled have hired into this position                           Most employers recruit for this occupation through in-house promotion and
within the last year.                                                                            transfers and many also use employee referrals. Most employers use drug
                       WHERE THE JOBS ARE                                                        tests to screen applicants for this position, and a few also use DMV or Police
                                                                   Percent      SIC              Record checks and reading or math aptitude tests to screen applicants. Many
General Warehousing & Storage                                      19%          4225             employers require their applicants to undergo a physical exam once they are
Canned Fruits & Vegetables                                          7%          2033             hired. 80% of the employees in this sample are male.
San Joaquin County WorkNet 1999/2000                                                         122                                                            STUDIED IN 1998
                                                                                                     INDUSTRIAL TRUCK AND
                                                                                                       TRACTOR OPERATORS
                                                                                                       TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS


                                      N/A                                                                                      N/A

  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES
Goodwill Industries of San Joaquin Valley, Inc.                                          Tracy Adult School
129 South Grant Street                                                                   315 E. Eleventh St.
Stockton, CA 95202                                                                       Tracy, CA 95376
(209) 466-2311                                                                           (209) 831-5034
                      Warehousing Work Experience                                                              Industrial Truck/Forklift Operator
Average time to complete program: 16 weeks                                               Average time to complete program:    9 weeks
Approximate tuition cost:         None                                                   Approximate tuition cost:            $ 50.00
Other fees:                       None                                                   Other fees:                          Book fees vary
Program requirements:             Successful completion, 90% attendance                  Program requirements:                “C” average or better
Prerequisites:                    Ability to lift 50 lbs. and perform basic              Prerequisites:                       None
                                  mathematical functions                                 Open entry/ Open exit:               No
Open entry/ Open exit:            Yes                                                    What is received upon completion:    Certificate
What is received upon completion: Certificate                                            Target students:                     Adults
Target students:                  Adults with employment barriers
                                                                                         Safety rules and regulations are stressed. Enrollees will be given the opportunity to
The goal of this program is to prepare participants for entry level employment as        become proficient in driving forklifts.
assemblers, material movers, packagers, machine feeders, production helpers and
stock/shipping clerks. This is a 16 week training course and includes up to 8 hours
per day of paid work for a total of 40 hours per week. Scholarships are available for
students who qualify.

Also:
Cal-Human Development Corp., Stockton                       ...(209) 943-7671
Center for Employment Training, Tracy                       ...(209) 830-9429
Center for Employment Training, Sacramento                  ...(916) 393-7401
Worldwide Educational Services, Stockton                    ...(209) 951-1174
                                                                                                               DEGREE PROGRAMS



                                                                                                                                N/A


         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                         California Occupational Guide: #190
                                                                                         Specific Vocational Preparation: 3 (30 days to 3 months)
                                                                                                     R ML                                  G V N S P QK F ME C
                                      N/A                                                GED:        2 1 1                   APTITUDES: 4 4 4 3 4 4 3 4 3 3 4

                                                                                         GOE      Code: 06.04.40
                                                                                         SOC      Code: 8318
                                                                                         CIP      Code: N/A




                                                                                   123                                      San Joaquin County WorkNet 1999/2000
                                                                                                                          DOT Code:              TITLE
INSTRUCTIONAL AIDES                                                                                                       099.327-010
                                                                                                                          249.367-074
                                                                                                                                                 TEACHER AIDE 1
                                                                                                                                                 TEACHER AIDE 2



15 FIRMS RESPONDING                                    OES Code: 315211                          T <24
                          DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Instructional Aides work under the direct supervision of classroom teacher to
                                                                                                                     EDUCATION & TRAINING
assist the teacher in instructional tasks, and activities involving games, sports,
                                                                                                Almost all employers report that they require at least a high school diploma
arts and crafts. They also do routine clerical tasks such as record keeping,
                                                                                                or the equivalent for applicants to this position. Few employers indicate that
maintaining classroom supplies, and operating office equipment. They may
                                                                                                new hires are required to possess an Associates degree.
assist with the instruction of mentally or physically handicapped pupils.
                                                                                                           EXPERIENCE & OTHER REQUIREMENTS
          *WAGES & FRINGE BENEFITS                                                              Many employers prefer (but do not require) applicants for this occupation to
Union Wages                                                                                     have an average of 12 months of experience in related fields or jobs that
Weighted by Employer Sample                           Range                   Median            require taking care of people. Employers who prefer experienced applicants
Entry Level/No Experience:                       $ 8.42 - $10.30              $ 8.98            will accept 6 to 12 months of training as a substitute in most cases.
Experienced/ New to Firm:                        $ 8.42 - $10.86              $ 9.98                                  VERY IMPORTANT SKILLS
3+ Yrs. Experience with Firm:                    $ 9.23 - $11.41              $10.41            Technical:
Non-Union Wages                                                                                 Ability to apply classroom management techniques;
Weighted by Employer Sample                           Range                   Median            Oral reading skills; Ability to prepare instructional materials;
Entry Level/No Experience:                       $ 5.75 - $ 8.78              $ 7.00            Ability to apply teaching techniques; Tutoring skills;
Experienced/ New to Firm:                        $ 5.75 - $ 9.00              $ 9.00            Record keeping skills; Ability to administer first aid.
3+ Yrs. Experience with Firm:                    $ 6.25 - $11.01              $ 9.00            Physical:
                                                                                                Physical stamina; Physical dexterity.
Almost all employees work for employers where their wages are subject to
                                                                                                Personal:
collective bargaining or union agreements. Almost all employees (80%) work
                                                                                                Follow oral instructions; Ability to read and follow written instructions;
part time and average 26 hours per week. Almost all employees (95%) in this
                                                                                                Ability to interact well with others; Willingness to work part time;
occupation are female.
                                                                                                Ability to handle crisis situations; Ability to write legibly;
                                   BENEFITS                                                     Ability to work under pressure; Ability to work independently;
              ratio of firms responding (with Part-Time Employees)                              Willingness to work with close supervision; Patience with children;
Paid Vacation          8/11                                                                     Understanding a variety of cultures; Ability to write effectively.
Retirement Plan        8/11                                                                     Most employers reported that they seek word processing and database skills
Dental Insurance       6/11                                                                     and many employers indicated that they seek spreadsheet skills in applicants
Medical Insurance      6/11                                                                     for this occupation. Most employers require that persons in this occupation
Paid Sick Leave        6/11                                                                     should be able to multiply, divide and compute fractions and decimals.
Vision Insurance       6/11                                                                     Almost all employers reported that persons in this occupation should be able
Life Insurance         3/11                                                                     to write complex sentences and compose essays and reports.
                              0%   10%   20%   30%   40%   50%   60%   70%   80%    90% 100%

Most employers pay the full cost of benefits for full and part time employees
in this occupation.
                                                                                                           OCCUPATIONAL MOBILITY
                                                                                                 FROM                                                               TO
                EMPLOYMENT TRENDS                                                                                                     Teacher (with Education/Credential)
           OCCUPATIONAL FORECAST 1995-2002                                                                                      Instructional Aide
Size, 2002:            2,530 – Very Large                                                       Yard Supervision/Cafeteria Assistant
Growth Rate (per yr.): 2.6% – Average
Job Growth (95-02):    390                                                                      Some employers reported that they promote into this occupation from lower
Separations (95-02):   220                                                                      level positions such as yard duty supervisor and cafeteria assistant. Almost all
                                                                                                employers promote instructional aides to teachers if they meet educational
                 SUPPLY/DEMAND ASSESSMENTS                                                      and credential requirements.
Employers report some difficulty finding experienced or inexperienced
applicants who meet their hiring criteria. Employers indicated that employ-                     Almost all employers recruited applicants to fill vacant positions via newspa-
ment in this occupation either grew or remained stable during the last year,                    per ads and walk-in’s, while some filled positions through in house promo-
while a few reported that employment declined. Most employers expect                            tions and referrals. A few positions were filled via the Internet.
stability in this occupation over the next 2 years.
                        WHERE THE JOBS ARE                                                      Most employers screen applicants for this occupation through police back
                                                                 Percent      SIC               round checks, many screen through math and aptitude assessment while
Elementary & Secondary Schools                                    94%         8211              some conduct drug testing and medical physicals.



San Joaquin County WorkNet 1999/2000                                                           124                                                          STUDIED IN 1999
                                                                                                    INSTRUCTIONAL AIDES

                                                                                                         TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College                                                                Lodi Career Center
5151 N. Pacific Avenue                                                                   421 S Pleasant Ave.
Stockton, CA 95207                                                                       Lodi, CA 95240
(209) 954-5051                                                                           (209) 331-7616
                                 Education Aide                                                       Instructional Assistant (Careers in Education)
Average time to complete program: 2 years (25 - 27 units)                                Average time to complete program:     9 months
Approximate tuition cost:         *$300 - $324 CA Residents                              Approximate tuition cost:             None
Other fees:                       Text fees                                              Other fees:                           $25 registration fee per semester (adults)
Program requirements:             “C” average or better                                  Program requirements:                 “C” average or better
Prerequisites:                    H.S. diploma/GED or 18 years old                       Prerequisites:                        Pass TB skin test
                                  Take assessment/placement test                         Open entry/ Open exit:                Yes
Open entry/ Open exit:            No                                                     What is received upon completion:     Certificate
What is received upon completion: Certificate                                            Target students:                      Grades 11,12, adults
Target students:                  High school/GED recipients/Re-Entry Students
                                                                                         This course prepares students to become instructional assistants first-hand. Four days
This program provides the student with the basic skills needed to gain employment        per week the students will assist a teacher at a selected elementary school, and one
as an Instructional Aide, or to move on to further training in Education. Students can   day a week attend a classroom session to receive training in classroom techniques,
expect to take courses on the topics of education, sociology, child development,         child development stages, learning techniques, art methods, use of audio/visual
communication, and basic computer skills.                                                equipment, story telling, classroom management and discipline.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA    Also:
                                                                                         Lindbergh Educational Center, Manteca                        ...(209) 825-3100.




  CERTIFICATE/DIPLOMA PROGRAMS                                                                        ADULT SCHOOL COURSES




                                      N/A                                                                                       N/A




         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                           California Occupational Guide #502
                                                                                           Specific Vocational Preparation = 6 (1-2 years)
                                      N/A                                                              R ML                                G V N S P QK F ME C
                                                                                           GED:        4 3 4                  APTITUDES: 3 3 3 4 4 3 4 4 3 5 4

                                                                                           GOE    Code: 11.02.01
                                                                                           SOC    Code: 3990
                                                                                           CIP    Code: 13.1501



                                                                                     125                                     San Joaquin County WorkNet 1999/2000
                                                                                                                           DOT Code:             TITLE
INSURANCE ADJUSTERS, EXAMINERS,                                                                                            241.267-018           CLAIM EXAMINER

& INVESTIGATORS
 9 FIRMS RESPONDING                                        OES Code: 533020                       Q 24+
                         DESCRIPTION                                                                        EMPLOYER REQUIREMENTS
Insurance Adjusters, Examiners and Investigators investigate, analyze, and                                           EDUCATION & TRAINING
determine the validity of the amount of the insurance company's liability                        Most employers report that their most recent hires into this occupation have
concerning personal, casualty, or property loss or damages, and effect a                         a Bachelor’s (B.A.) degree.
settlement with claimants. They correspond with or interview medical
specialists, agents, witnesses, or claimants to compile information, calculate                             EXPERIENCE & OTHER REQUIREMENTS
benefit payments, and approve payment of claims within a certain monetary                        Most employers report that they always require approximately 36 months of
limit. Please do not include Insurance Sales Agents, Insurance Policy Process                    experience as a claims representative or adjuster. Many employers report
Clerks, and Claims Clerks.                                                                       that they sometimes accept training as a substitution for experience, but
                                                                                                 many others will never accept training as a substitute for experience.
          WAGES & FRINGE BENEFITS
Weighted by Employer Sample                          Range                   Median                                    VERY IMPORTANT SKILLS
Entry Level/No Experience:                         $ 8.25 - $14.50           $13.22              Technical:
Experienced/ New to Firm:                          $ 9.75 - $24.00           $15.18              Ability to interpret policy coverage;
3+ Yrs. Experience with Firm:                      $14.50 - $24.00           $17.71              Ability to interview others for information;
                                                                                                 Knowledge of insurance terminology;
Weighted by Employees in Sample                      Range                   Median
                                                                                                 Ability to write effectively; Report writing skills;
Entry Level/No Experience:                         $ 9.00 - $13.50           $13.50
                                                                                                 Negotiation skills; Record keeping skills;
Experienced/ New to Firm:                          $13.25 - $19.50           $16.87
                                                                                                 Ability to use a computer; Investigative research skills.
3+ Yrs. Experience with Firm:                      $15.25- $22.00            $17.71
                                                                                                 Personal:
Almost all employees in this occupation are full-time and average 40 hours per                   Ability to follow oral instructions;
week.                                                                                            Ability to interact well with others;
                                BENEFITS                                                         Ability to manage multiple priorities;
                            ratio of firms responding
                                                                                                 Ability to work independently;
Medical Insurance     9/9                                                                        Public contact skills; Problem solving skills;
Life Insurance        9/9                                                                        Organizational skills; Ability to work irregular hours.
Dental Insurance      8/9                                                                        Basic:
Retirement Plan       7/9                                                                        Ability to read & follow instructions; Oral communication skills;
Paid Vacation         7/9                                                                        Ability to write legibly; Business math skills.
Paid Sick Leave       6/9
Vision Insurance      5/9                                                                        Most employers report seeking word processing skills in applicants for this
                            0%   10%   20%   30%     40%   50%   60%   70%   80%   90%   100%    position. Many employers also seek spreadsheet and database skills. Most
Most employers share the cost of benefits with employees.                                        employers report that persons in this occupation should be able to multiply
                                                                                                 and divide as well as have a knowledge of decimals and fractions. Person in
               EMPLOYMENT TRENDS                                                                 this occupation should also have the ability to prepare business letters or
                                                                                                 summary reports.
           OCCUPATIONAL FORECAST 1995-2002
Size, 2002:            210 – Small
Growth Rate (per yr.): 5.7% – Much faster than average                                                      OCCUPATIONAL MOBILITY
Job Growth (95-02):    60                                                                         FROM                                                               TO
Separations (95-02):   10                                                                                                                  Dept. Supervisor, Claims Manager
                                                                                                                                Insurance Adjuster
                SUPPLY/DEMAND ASSESSMENTS                                                                     Insurance Policy Process Clerk
Most employers report that employment in this occupation remained stable                         Data Entry Clerk/Clerical
in the last 12 months and that over the next three years they expect growth
in this occupation. Most employers report that it is somewhat difficult to find                  Most employers report promoting to this occupation from lower ranking
experienced or inexperienced applicants who meet their hiring standards.                         occupations such as data entry clerks or other clerical positions. Most
                                                                                                 employers report promoting from this position to higher level positions such
                       WHERE THE JOBS ARE                                                        as claims manager or department supervisor. Most employers report recruit-
                                                                 Percent     SIC                 ing for this position through newspaper ads, employee referrals and in-house
Insurance Agents, Brokers & Services                              45%        6411                promotions or transfers. Most employers use reading, math and/or aptitude
Fire, Marine, & Casualty Insurance                                40%        6331                testing to screen employees in this occupation.



San Joaquin County WorkNet 1999/2000                                                            126                                                          STUDIED IN 1996
                                                                  INSURANCE ADJUSTERS, EXAMINERS,
                                                                                 & INVESTIGATORS
                                                                                                        TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                   REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                       CENTER PROGRAMS
San Joaquin Delta College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                                                                                                                                  N/A
                     Risk Management and Insurance                                                          DEGREE PROGRAMS
Average time to complete program: 2 years (35 units)                                    California State University, Stanislaus
Approximate tuition cost:         $420 CA Residents                                     612 E. Magnolia Street
Other fees:                       Text fees, Parking fees                               Stockton, CA 95202
Program requirements:             “C” average or better                                 (209) 467-5300
Prerequisites:                    H.S. diploma/GED or 18 years old
                                  Take assessment/placement test                                                    Business Administration
Open entry/ Open exit:            No                                                    Program Length:                   4 years (124 units)
What is received upon completion: Certificate                                           Approximate tuition cost:         $ 5,124
Target students:                  High school/GED recipients/Re-Entry Students          Other fees:                       Textbook, housing, parking and other fees vary
                                                                                        Program requirements:             2.0 GPA or better, completion of General Edu-
Students in this program take courses in business, personal finance, professional                                         cation requirements
selling, and intercultural communications.                                              Prerequisites:                    H.S. diploma, G.E.D.
                                                                                        Open entry/ Open exit:            No
                                                                                        What is received upon completion: Bachelor of Science
*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA   Target students:                  Community College transfer students
                                                                                                                          Adult re-entry students

                                                                                        The Bachelors of Science in Business Administration provides basic preparation for
                                                                                        careers in business administration. Concentrations are available in the following
                                                                                        areas: Accounting, Management and General Business.
   CERTIFICATE/DIPLOMA PROGRAMS
                                                                                        University of the Pacific
                                                                                        3601 Pacific Avenue
                                      N/A                                               Stockton, CA 95211
                                                                                        (209) 946-2211

                                                                                                                    Business Administration
                                                                                        Program Length:                   4 years
                                                                                        Approximate tuition cost:         $ 19,000 per year
                                                                                        Other fees:                       Textbook, housing, parking and other fees vary
                                                                                        Program requirements:             2.0 GPA or better, completion of General Edu-
                                                                                                                          cation requirements
                                                                                        Prerequisites:                    H.S. diploma, G.E.D.
                                                                                        Open entry/ Open exit:            No
                                                                                        What is received upon completion: Bachelor of Arts Degree
             ADULT SCHOOL COURSES                                                       Target students:                  High School graduates/GED recipients
                                                                                        The B.A. in Business Administration offers concentrations in a wide variety of areas
                                      N/A                                               including Accounting, Finance, Business Law, Marketing, International Management,
                                                                                        Entrepreneurship, Arts & Entertainment Management and General Business.

                                                                                        Also:
                                                                                        Chapman University, Modesto                                ...(209) 545-1234
                                                                                        MTI, Sacramento                                            ...(916) 339-1500
                                                                                        Heald Business College, Stockton                           ...(209) 477-1114
                                                                                        Humphreys College, Stockton                                ...(209) 478-0800


         APPRENTICESHIP PROGRAMS                                                                            ASSESSMENT CODES
                                                                                        California Occupational Guide #: 67

                                      N/A                                               Specific Vocational Preparation: 7(2 to 4 years)

                                                                                                    R ML                                G V N S P QK F ME C
                                                                                        GED:        4 3 4                    APTITUDES: 2 2 3 4 4 2 4 4 4 5 5

                                                                                        GOE      Code: 11.12.01
                                                                                        SOC      Code: 4782
                                                                                        CIP      Code: 08.1001



                                                                                    127                                     San Joaquin County WorkNet 1999/2000
                                                                                                                                  DOT Code:              TITLE
INSURANCE POLICY                                                                                                                  219.362-042
                                                                                                                                  203.382-014
                                                                                                                                                         POLICY CHANGE CLERK
                                                                                                                                                         CANCELLATION CLERK
                                                                                                                                  209.687-018            REVIEWER
PROCESS CLERKS
 15 FIRMS RESPONDING                                            OES Code: 533140                         T <24
                            DESCRIPTION                                                                            EMPLOYER REQUIREMENTS
Insurance Policy Processing Clerks process applications for, changes to,                                                      EDUCATION & TRAINING
reinstatements of, and cancellations of insurance policies. Their duties                                Almost all employers report that recent hires have completed high school or
include reviewing insurance applications to insure that all questions have                              the equivalent, although many report that recent hires have completed some
been answered, compiling data on changes of insurance policies, changing                                college or an Associate (A.A.) degree.
policy records to conform to insured party's specifications, compiling data on                                      EXPERIENCE & OTHER REQUIREMENTS
lapsed insurance policies to determine automatic reinstatement according to                             Many employers require 9 months or more experience in this occupation or
company policies, canceling insurance policies as requested by agents, and                              another insurance related occupation, but sometimes substitute training for
verifying the accuracy of insurance company records. Please do not include                              experience.
Claims Clerks and Banking Insurance Clerks.                                                                                   VERY IMPORTANT SKILLS
                                                                                                        Technical:
           *WAGES & FRINGE BENEFITS                                                                     Ability to perform detailed clerical work; Ability to use a computer;
                                                                                                        Telephone answering skills; Ability to write effectively;
Weighted by Employer Sample                               Range                     Median              Record keeping skills; Filing skills (alpha & numeric);
Entry Level/No Experience:                           $ 4.75 - $ 8.75                $ 7.00              Ability to interview others for information;
Experienced/ New to Firm:                            $ 6.50 - $17.25                $ 9.81              Ability to operate a 10 key adding machine by touch;
3+ Yrs. Experience with Firm:                        $ 9.00 - $20.25                $11.54              Ability to complete and explain insurance forms;
                                                                                                        Ability to type at least 45 wpm; Report writing skills;
Weighted by Employees in Sample                           Range                     Median              Ability to interpret policy coverage.
Entry Level/No Experience:                        $ 5.25 - $ 8.50           $ 6.00                      Personal:
Experienced/ New to Firm:                         $ 6.50 - $15.75           $ 9.81                      Ability to follow oral instructions; Ability to interact well with others;
3+ Yrs. Experience with Firm:                     $ 9.00 - $16.75           $11.54                      Ability to work independently; Customer service skills;
*The Federal minimum wage increased to $5.15 per hour on September 1, 1997. The California              Ability to do routine, repetitive work; Time management skills;
minimum wage increased to $5.75 on March 1, 1998.                                                       Ability to work rapidly; Willingness to work with close supervision.
                                       BENEFITS                                                         Basic:
                               ratio of firms responding                                                Ability to read and follow instructions;
                                                                                                        Ability to use good business English;
Paid Vacation             13/15                                                                         Oral communication skills; Ability to write legibly;
Paid Sick Leave           13/15                                                                         Business math skills.
Medical Insurance         12/15                                                                         Employers comment that computer word processing skills are important as
Dental Insurance          11/15
                                                                                                        is the ability to perform data entry and other elementary operations on
Life Insurance             7/15
Retirement Plan            7/15                                                                         spreadsheet or database software. Knowledge of MS DOS and Windows
Vision Insurance           3/15                                                                         operating systems is also important. Knowledge of desktop publishing is
                                  0%    10%   20%   30%   40%    50%    60%   70%   80%   90%   100%    important to some employers. Many employers report that computer skills
Most employers cover the cost of benefits. Some employers hire part-time,                               are of increasing importance. Applicants for positions in this occupation
but part-time employers do not receive benefits.                                                        need math skills sufficient to working with decimals and fractions, and writing
                 EMPLOYMENT TRENDS                                                                      skills sufficient to compose business correspondence and prepare summary
           OCCUPATIONAL FORECAST 1995-2002                                                              reports. Employers rate recent hires high in honesty, attendance, punctuality
                                                                                                        and cooperativeness. Recent applicants not hired have been deficient in
Size, 2002:            660 – Large                                                                      motivation, punctuality or attendance, grooming and working accurately.
Growth Rate (per yr.): 3.8% – Faster than average
Job Growth (95-02):    140
Separations (95-02):   50
                                                                                                                   OCCUPATIONAL MOBILITY
                                                                                                         FROM                                                              TO
                 SUPPLY/DEMAND ASSESSMENTS                                                                                                                     Insurance Supervisor
Employers report some difficulty finding experienced and little difficulty                                                                Insurance Policy Processing Clerk
finding inexperienced applicants who meet their hiring qualifications. Most                                                   Secretary
employers report hiring last year and expect employment in this occupation                              Filing Clerk/Receptionist
to grow over the next several years. Turnover and growth both create                                    Many employers report promoting into this occupation from other related
employment opportunities in this occupation.                                                            occupations such as receptionist, secretary, bookkeeper or filing clerk. Many
                                                                                                        also report promoting from this occupation into higher ranking occupations
                          WHERE THE JOBS ARE                                                            in supervision or underwriting. Almost all employers report hiring through
                                                                       Percent      SIC                 employee referrals. Most also use newspaper ads and some hire from training
Life Insurance                                                          46%         6311                schools, private employment agencies or unsolicited walk-ins. Many employ-
Hospital & Medical Insurance Plans                                      30%         6324                ers report screening applicants through reading and math aptitude tests, and
Insurance Agents, Brokers & Service                                     20%         6411                some through DMV or police record checks.



San Joaquin County WorkNet 1999/2000                                                                   128                                                        STUDIED IN 1996
                                                                                                             INSURANCE POLICY
                                                                                                               PROCESS CLERKS
                                                                                                       TRAINING OPPORTUNITIES
                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS
San Joaquin Delta Community College
5151 N. Pacific Avenue
Stockton, CA 95207
(209) 954-5051
                                                                                                                              N/A
                       Risk Management & Insurance
Average time to complete program: 2 years (35 units)
Approximate tuition cost:         $420 CA Residents
Other fees:                       Text Fees, parking fees
Program requirements:             “C” or better in each course
Prerequisites:                    GED/HS Diploma or 18 years of Age
                                  Take assessment/placement test
Open entry/ Open exit:            No
What is received upon completion: Certificate
Target students:                  High school/GED recipients/re-entry students

Students in this program take courses in business, personal finance, professional
selling, and intercultural communications.

*Program cost is calculated at $12 per unit for CA residents/$121 per unit outside CA



  CERTIFICATE/DIPLOMA PROGRAMS                                                                       ADULT SCHOOL COURSES

                                     N/A                                                                                      N/A




                                                                                                           DEGREE PROGRAMS

                                                                                                                              N/A




         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                        California Occupational Guide #: NA
                                      N/A                                               Specific Vocational Preparation: 5 (6 to 12 months)

                                                                                                   R ML                               G V N S P QK F ME C
                                                                                        GED:       4 3 4                   APTITUDES: 3 3 3 4 4 2 4 4 4 5 5

                                                                                        GOE     Code: 07.02.02
                                                                                        SOC     Code: 4699
                                                                                        CIP     Code: 52.0803



                                                                                    129                                    San Joaquin County WorkNet 1999/2000
JANITORS AND CLEANERS                                                                                                     DOT Code:
                                                                                                                          381.687-014
                                                                                                                                                             TITLE
                                                                                                                                                  CLEANER, COMMERCIAL/INSTIT.
                                                                                                                          381.687-018             CLEANER, INDUSTRIAL
except Maids & Housekeeping Cleaners                                                                                      382.664-010             JANITOR
16 FIRMS RESPONDING                                    OES Code: 670050                            T <24                  389.683-010
                                                                                                                          891.687-018
                                                                                                                                                  SWEEPER-CLEANER, INDUSTRIAL
                                                                                                                                                  PROJECT CREW WORKER

                        DESCRIPTION                                                                       EMPLOYER REQUIREMENTS
Janitors and cleaners keep buildings in clean and orderly condition. They                                           EDUCATION & TRAINING
perform heavy cleaning duties such as operating motor-driven cleaning
                                                                                               Almost all of the recently hired employees in this sample have at least
equipment, mopping floors, washing walls and glass, and removing rubbish.
                                                                                               completed high school or have received a GED. A few employers require
They may have additional duties and responsibilities, such as tending fur-
                                                                                               training or certification in the use of building maintenance equipment or
naces and boilers, performing routine maintenance activities, notifying
                                                                                               custodial procedures prior to employment.
management of the need for repairs and additions, and cleaning snow or
debris from sidewalks. Does not include maids and housekeepers.                                            EXPERIENCE & OTHER REQUIREMENTS
                                                                                               Employers sometimes require six months or more of previous experience as
          *WAGES & FRINGE BENEFITS                                                             a Janitor, Custodian, Building Maintenance Worker or in a related custodial
UNION WAGES                                                                                    position. In many cases, employers will consider training as at least a partial
Weighted by Employer Sample                          Range                    Median           substitute for experience when evaluating applicants for this occupation.
Entry Level/No Experience:                      $ 9.61 - $10.59                $ 9.74
Experienced/New to Firm:                        $ 9.74 - $11.62                $10.72                                  VERY IMPORTANT SKILLS
3 + Yrs Experience with Firm:                   $11.27 - $12.48                $11.95          Physical:
NON-UNION WAGES                                                                                Ability to do strenuous, physically demanding work;
*Weighted by Employer Sample                    Range                         Median           Ability to lift at least 50 lbs.;
Entry Level/No Experience:                      $ 5.75 - $10.00                $ 7.47          Ability to stand continuously for 2 hours or more.
Experienced/New to Firm:                        $ 6.00 - $15.00                $ 7.90          Personal:
3 + Yrs Experience with Firm:                   $ 6.00 - $17.00                $ 9.00          Ability to work independently;
*Weighted by Employees in Sample                     Range                    Median           Attention to detail;
Entry Level/No Experience:                      $ 6.00 - $ 9.25                $ 6.00          Possession of a reliable vehicle;
Experienced/New to Firm:                        $ 6.00 - $10.00                $ 6.50          Organization & time management skills;
3 + Yrs Experience with Firm:                   $ 7.00 - $12.25                $ 8.60          Willingness to work with close supervision;
* Most (85%) of non-union employees earn wages within the ranges found                         Willingness to work varying shifts.
under the section "Weighted by Employees in Sample".
                                                                                               Basic:
Some (20%) of the firms and almost all (85%) of the employees in this sample                   Ability to follow oral instructions;
are unionized. Union employees in this occupation work primarily for local
                                                                                               Ability to read & follow instructions.
school districts. Most (60%) of the employees in this sample work full time
and average 40 hours per week, some (25%) work part time and average 20                        Employees in this occupation generally need sufficient math skills to perform
hours per week.                                                                                basic mathematical operations, including using decimals and fractions, and
                                BENEFITS                                                       sufficient language skills to compose complete sentences.
                          ratio of firms responding
Medical Insurance     11/16                                                                                   EMPLOYMENT TRENDS
Dental Insurance      11/16                                                                               OCCUPATIONAL FORECAST 1995-2002
Paid Sick Leave       11/16                                                                    Size, 2002:            2,620 – Very Large
Paid Vacation         11/16                                                                    Growth Rate (per yr.): 2.4% – Average
Vision Insurance       9/16                                                                    Job Growth (95-02):    380
Retirement Plans       8/16                                                                    Separations (95-02):   340
Life Insurance         5/16
                              0%   10%   20%   30%   40%    50%   60%   70%   80%   90% 100%
                                                                                                                SUPPLY/DEMAND ASSESSMENTS
Of the firms that offer benefits to their employees in this occupation, most                   Employer response indicates that employment in this occupation is growing
(60%) share benefit costs with their employees, while many firms (40%) pay                     slowly in San Joaquin County. Most employers (65%) report a stable hiring
the entire cost of employee benefits.                                                          rate in this occupation over the last year, and some (30%) report growth. Most
                                                                                               employers (75%) predict stability in this occupation over the next three years,
           OCCUPATIONAL MOBILITY                                                               and some (25%) predict growth. The market for this occupation is fairly
  FROM                                                                        TO               competitive, although opportunities exist for individuals with sufficient
                                                           Maintenance Supervisor              training and/or experience. Employers generally report that it is a little
               Head Custodian/Crew Leader                                                      difficult to find fully experienced applicants who are qualified for the position.
Janitor                                                                                        Most also report little difficulty finding qualified inexperienced applicants.
                                                                                               Most (75%) of the employers sampled have hired into this position within the
A few employers (20%) promote into this occupation from lower level                            last year. Many (45%) of the employees hired during the last year were hired
positions like Maid/Housekeeper or Cafeteria Assistant. Most employers                         to fill temporary or seasonal positions and many others (45%) were hired to
(60%) promote from this occupation to higher level positions like Crew                         replace employees who left or were promoted, and the rest were hired
Leader or Maintenance Supervisor. Almost all employers (95%) recruit for                       because of occupational or company growth.
this occupation through newspaper advertising, and many also use employee
referrals. Many employers use DMV or police record checks to screen
                                                                                                                       WHERE THE JOBS ARE
applicants for this position, and a few also use drug tests, fingerprints and
                                                                                                                                                         Percent     SIC
Department of Justice checks to screen applicants. A few employers require
their employees in this occupation to undergo a physical examination after                     Elementary & Secondary Schools                            25%         8211
they are hired. Most of the employees (70%) in this occupation are male.                       Building Maintenance Services, NEC                        20%         7349
San Joaquin County WorkNet 1999/2000                                                       130                                                              STUDIED IN 1998
                                                                                          JANITORS AND CLEANERS

                                                                                                        TRAINING OPPORTUNITIES

                 SAN JOAQUIN DELTA                                                                  REGIONAL OCCUPATIONAL
                COMMUNITY COLLEGE                                                                      CENTER PROGRAMS



                                      N/A                                                                                      N/A



  CERTIFICATE/DIPLOMA PROGRAMS                                                                       ADULT SCHOOL COURSES
Goodwill Industries of San Joaquin Valley, Inc.                                         Stockton School for Adults
128 S. Grant St.                                                                        1525 Pacific Avenue
Stockton, CA 95202                                                                      Stockton, CA 95204
(209) 466-2311                                                                          (209) 953-4254
                            Janitorial Occupations                                                                     Custodial Services
Average time to complete program: 8 weeks                                               Average time to complete program:     30 hours
Approximate tuition cost:         Service fees vary; will accept referrals from         Approximate tuition cost:             None
                                  community agencies                                    Other fees:                           Materials fee varies
Other fees:                       None                                                  Program requirements:                 “C” average or better
Program requirements:             Successful completion, 90% attendance,                Prerequisites:                        None
                                  “C” average                                           Open entry/ Open exit:                No
Prerequisites:                    Possess aptitudes to learn skills of trade, ability   What is received upon completion:     Certificate
                                  to read and write some English, and the ability       Target students:                      Adults
                                  to lift 25 lbs.
Open entry/Open exit:             Yes
What is received upon completion: Certificate                                           Custodial Services offers training in the field of maintenance and use of tools to work
Target students:                  Adults with employment barriers                       as an entry-level custodian or janitor in an institution.

                                                                                        Also:
This program trains students for employment as janitors, industrial cleaners or         Tracy Adult School, Tracy                                     ...(209) 831-5034
commercial and institutional cleaners. The program also instructs students in occu-
pational skills and provides “on-the-job” training for entry-level employment. Schol-
arships are available for qualified individuals.

Also:                                                                                                       DEGREE PROGRAMS
World Relief, Stockton                                      ...(209) 952-1414



                                                                                                                               N/A


         APPRENTICESHIP PROGRAMS                                                                           ASSESSMENT CODES
                                                                                        California Occupational Guide #88
                                                                                        Specific Vocational Preparation = 2.4 (Short demo. to 30 days)
                                      N/A                                               GED:
                                                                                                    R ML
                                                                                                    2 1 2
                                                                                                                                         G V N S P QK F ME C
                                                                                                                           APTITUDES: 4 4 5 4 4 5 4 4 3 4 5

                                                                                        GOE      Code: 05.12.18
                                                                                        SOC      Code: 5244
                                                                                        CIP      Code: N/A



                                                                                    131                                     San Joaquin County WorkNet 1999/2000
  LABORERS - LANDSCAPING &                                                                                                    DOT Code:
                                                                                                                              406.684-018
                                                                                                                                                      TITLE
                                                                                                                                                      GARDEN WORKER

  GROUNDSKEEPING                                                                                                              406.684-010
                                                                                                                              406.684-014
                                                                                                                                                      CEMETERY WORKER
                                                                                                                                                      GROUNDSKEEPER, INDUSTRIAL
                                                                                                                              406.687-010             LANDSCAPE SPECIALIST
   15 FIRMS RESPONDING                                      OES Code: 790410                    D <24                         408.161-010
                                                                                                                              408.684-010
                                                                                                                                                      LANDSCAPE GARDENER
                                                                                                                                                      LAWN SERVICE WORKER

                         DESCRIPTION                                                                      EMPLOYER REQUIREMENTS
Landscaping and Groundskeeping Laborers landscape and/or maintain                                                   EDUCATION & TRAINING
grounds of property using hand or power tools or equipment. May work in
nursery facility or at customer location. Workers typically perform a variety                   Almost all of the recently hired employees in this sample have completed
of tasks, which may include any combination of the following; sod laying,                       high school or have received a GED.
mowing, trimming, planting, watering, fertilizing, digging, raking, and sprin-                            EXPERIENCE & OTHER REQUIREMENTS
kler installation. Workers may help brick and stone masons.
                                                                                                Employers usually require 6-18 months of previous experience as a Landscap-
         *WAGES & FRINGE BENEFITS                                                               ing Laborer, Gardener, Nursery Worker or in a related position. Employers
*Weighted by Employer Sample                     Range                         Median
                                                                                                will sometimes consider training as a substitute fo