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FOSTER PARENT HANDBOOK

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					           F O S T E R PA R E N T
              HANDBOOK




Children First Family Services
              Phone: (780) 433-6760
               Fax: (780) 477-2038




 05/2008           Children First Family Services   Page 1 of 63
                            TABLE OF CONTENTS
                  Children First Family Services Association
Client Care                             Policy & Procedure Manual                                        Section 03
Section & Policy #         Topic                                                      Manual Page #
               03-01   Advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page # 03
           03-02       Absent Child / AWOL. . . . . . . . . . . . . . . . . . . . . . Page # 04
               03-03   Behavior Management/ Discipline. . . . . . . . . . . . Page # 05
               03-04   Childcare Expenditures. . . . . . . . . . . . . . . . . . . . Page # 06
               03-05   Client Intake Procedures. . . . . . . . . . . . . . . . . . . Page # 08
               03-06   Client Discharge Procedures. . . . . . . . . . . . . . . . . Page # 11
               03-07   Client Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . Page # 12
               03-08   Client Medication . . . . . . . . . . . . . . . . . . . . . . . . Page # 14
               03-09   Consents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page # 16
               03-10   Recreational Activities. . . . . . . . . . . . . . . . . . . . . Page # 18
               03-11   Restrictive Procedure/ Restraints. . . . . . . . . . . . Page # 20
               03-12   Rights & Grievance Procedures. . . . . . . . . . . . . . Page # 22
               03-13   Searches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page # 23
               03-14   Service Planning. . . . . . . . . . . . . . . . . . . . . . . . . Page # 24
               03-15   Sleeping Arrangements. . . . . . . . . . . . . . . . . . . .      Page # 25
               03-16   Suicidal Clients. . . . . . . . . . . . . . . . . . . . . . . . . . Page # 27



Foster Care Program                     Policy & Procedure Manual                                        Section 04
Section & Policy #         Topic                                                      Manual Page #
               04-01    Allegation / Investigations                                      Page # 28
               04-02    Appeals – Issue Resolution                                       Page # 30
               04-03    Delegations / Sub-delegations                                    Page # 31
               04-04    Ethical Conduct                                                  Page # 32
               04-05    Foster parent Promotions – Level 1 to Level 2                    Page # 33
               04-06    Family And Community Integration                                 Page # 34
               04-07    Financial Compensation                                           Page # 37
               04-08    Goals and Objectives                                             Page # 38
               04-09   Grievance Procedures                                              Page # 40
               04-10    Property Damages/ Personal Liability                             Page # 41
               04-11    Home Safety                                                      Page # 42
               04-12    Emergency Preparedness                                           Page # 45
               04-13    Licensing Criteria                                               Page # 46
               04-14    Reporting Responsibilities                                       Page # 48
               04-15    Policy/ Procedures                                               Page # 50
               04-16    Service Agreement                                                Page # 51
               04-17    Supervision                                                      Page # 53
               04-18    Supports                                                         Page # 54
               04-19    Training – Foster Parent                                         Page # 56
               04-20    Transporting Clients                                             Page # 58

     05/2008                                   Children First Family Services                               Page 2 of 63
                                                                                                  CFFSA-04-01
 POLICY MANUAL                          SUBJECT                                                PAGE    1 of 1
                                                                            ADVOCACY
 SECTION - 04                                                                                  DATE 2003-09
 CLIENT CARE                                                                                   Revised: 2007-09


Agency staff and service providers will advocate for a foster child's needs to be met, rights to be
protected, and viewpoint and interests to be acknowledged. The agency will discuss children's
rights and the responsibility of client advocacy during intake/orientation meeting and a discipline
policy & grievance checklist will be signed by the foster parent, support worker, and the child (if
over age of 12).

 Individual Advocacy      Individual advocacy includes acting on behalf of another person by assisting that person
                          to obtain a service or resource to which he or she is entitled. Being a child's advocate
                          means understanding the developmental needs, special situations, culturally significance
                          of the child, as well as the various systems which serve the child (i.e.: Education,
                          Health, Justice, Child & Family Services). The agency will advocate for clients at every
                          opportunity, for example:
                                 Represent the client at case conferences/meetings,
                                 Consulting the client in the preparation of service plans,
                                 Providing accurate and timely reports as required,
                                 Verbal advocacy to case workers, teachers, and other educational, health or social
                                 services;,
                                 Other times, as opportunity arises.


                          Children of diverse ethic or spiritual background will be matched with foster families of
 Cultural and Spiritual   similar background whenever possible. At Orientation, and again at Service Plan
 Diversity                Review, clients will be asked if they want to be connected to a resource person from
                          their cultural community, and the agency will make reasonable efforts to ensure the
                          connection is made in person, by phone, and/or by other means (e. g. the Internet).
 Children’s Advocate
                          All foster children will be informed of their right to have access to the Children’s
                          Advocate should they have concerns about the handling of their situation. All foster
                          parents are provided with information outlining the role of the Children’s Advocate, as
                          well as how to provide access to the Children’s Advocate for children in their care.
                          Contact numbers to the office of the child advocate will be posted in the home in an
                          accessible location.
 Community
 Resources                Foster parents will ensure that the children in their care receive support and assistance in
                          accessing services, whether identified support is through personal support systems or
                          through case load advocacy. Foster parent responsibilities include helping their foster
                          children understand and access the processes and services available to them outside the
                          agency including: child and youth advocate, child protection services, persons with
                          disabilities grievance process, political processes, and other community resources.




                                                                                Children First Family Services
 05/2008                                   Children First Family Services                                 Page 3 of 63
                                                                                                 CFFSA-04-02
 POLICY MANUAL                         SUBJECT                                                     PAGE 1 of 1
                                                         Absent Child / AWOL
 SECTION - 04                          Reference:                                           DATE 2003-09
 CLIENT CARE                                                                                Revised: 2007-09



If a child appears to be planning to leave without permission (AWOL), you may counsel him/her
not to leave and closely supervise the child to limit his/her activities. However, do not forcibly
restrain the child unless the child is a danger to self, and only if you have been trained to perform
a proper non-abusive restraint.

 Reporting AWOL         The child’s caseworker must be notified when a child is away from your home without
                        permission. If the AWOL occurs after-hours, contact the Agency on-call worker AND the
                        CRISIS Unit at 427-3390 (Edmonton). A Critical Incident Report must be submitted
 After-Hours Crisis     to the Agency within twenty-four (24) hours of the incident. When a child goes
 Unit @ 427-3390        AWOL, the bed can be held for twenty-four (24) hours. Written authorization must be
                        obtained from case worker's supervisor to hold the bed past 24 hours.

                        If the AWOL child is considered high risk (e.g. under the age of 13 years, history of
 Police Reporting       mental illness, breach of court order, acute medical issues, etc) the crisis unit and local
  o High Risk           police are to be contacted immediately. In such cases the child will be registered on the
                        Canadian Police Information Center (CPIC) and they will actively look for the child. If
                        appropriate, an Amber Alert will be issued.

   o Low Risk           If the AWOL behavior is ‘typical’ for that child, the child may be considered Low Risk.
                        Contact the Crisis Unit at 427-3390 (after-hours) or the caseworker during business
                        hours to advise them of the situation. Foster parents are expected to physically look for
                        the child by checking the child’s favorite locations and by contacting friends or
                        neighbors as to possible whereabouts. For children age 14 and above, reporting to the
                        crisis unit may not be required until after 11 PM or before 7 AM. If in doubt the foster
                        parent must consult with the Crisis Unit.
 Documentation          IMPORTANT: Document your efforts to locate the missing child.


                        When a child returns from an AWOL or is returned by the police, foster parents must
 AWOL Return            immediately notify the crisis unit/case worker and the agency to cancel the AWOL. If the
                        child returns after-hours, the foster parent will contact the case worker the next business
                        day;




                                                                              Children First Family Services
 05/2008                                  Children First Family Services                               Page 4 of 63
                                                                                                     CFFSA-04-03
 POLICY MANUAL            SUBJECT                                                          PAGE    1 of 1
                             Behaviour Management/ DISCIPLINE
 SECTION - 04                                                                              DATE 2003-09
 CLIENT CARE                                                                               Revised: 2007-09

All direct service staff, volunteers and students will be trained in the use of appropriate and positive
forms of behavior management and discipline. It is important to stress that in order to maintain
control, praise, rewards and encouragement always need to greatly outweigh negative
consequences. The primary use of behaviour management strategies will be to teach pro-social
adaptive behaviour, rather than to simply reduce undesirable behaviour.
Prohibited              Children First prohibits the use or teaching of any behavior management technique that is
Techniques              intentionally harmful or abusive. This includes:
                             Corporal punishment (including pinching, poking, slapping, hair pulling, ear pulling,
                             etc.), or threats to harm or use corporal punishment,
                             Engaging in any form of conduct which is intended to ridicule, humiliate, degrade,
                             insult or otherwise undermine the dignity or self-worth of a person served,
                             Mechanical restraints for physical control or punishment,
                             Group punishment** for one person served behaviour,
                             Medication for punishment,
                             Intentionally harmful or abusive practices,
                             Locked confinement. Children First prohibits the use of locked confinement under any
                             circumstances.,
                             Sleep deprivation,
                             Painful aversive stimuli, and
                             Withholding of basic needs, including meals, snacks, bedding, shelter or clothing.

                        * * Group punishment will be interpreted from the perspective of intent rather than effect,
Group                   i.e. it is understood that there are circumstances when children will feel punished (effect)
Punishment              even though the intent/purpose of the action/consequence was not to punish. For example, if
                        an outing is planned but the acting-out behavior of one child makes it such that staffing is
                        not available to both stay behind with the acing-out child and to take the others on the
                        outing, canceling the outing would not be interpreted as group consequence.
                        In the context of the principles of positive peer culture, a group privilege or reward may also
                        be lost due to one child’s misbehavior if such contingencies were established in advance by
                        the group of clients who are affected. An example of unacceptable group punishment would
                        be the canceling of telephone privileges for all children due to one child’s inappropriate use
                        of the telephone.


                        Any behavioral method of control implemented by agency staff will ensure that: the client’s
Denial of Rights and    fundamental rights are protected; staff are supported in appropriate application of behavioral
Privileges              control methods that are known to be effective and humane; the results of the intervention
                        are documented and evaluated; and written consent for any restrictive procedures are
                        obtained by the guardian and the person served.


                        The agency prohibits the denial of the following rights and privileges for the purpose of
Prohibited Practices    modifying the behavior of a person served:
                             Spiritual observances,
                             Visits with family, guardian,
                             Contact with the Child & Youth Advocate or lawyer, and
                             Withholding of allowance, except for restitution.




                                                                                 Children First Family Services
05/2008                                   Children First Family Services                                Page 5 of 63
                                                                                                     CFFSA-04-04
  POLICY MANUAL                         SUBJECT                                               PAGE    1 OF 2
                                                 CHILDCARE EXPENDITURES
  SECTION                               Reference:                                            DATE 2003-09
  CLIENT CARE                                                                                 Revised: 2007-09


Foster parents will be paid specified per diem rates to compensate for day-to-day child care
maintenance costs. Foster parents must use appropriate accounting practices to account for
specific disbursements of money for the child.

 Clothing            Upon placement the case worker is responsible for ensuring that the child's wardrobe meets
                     the regional standard. The foster parent will complete a Clothing Report (SSA-2592A) upon
                     the child's arrival into the foster home and the caseworker will use this to determine how
                     much money is required to bring clothing to standard. The support worker will review this
                     list with the foster parent and fax it to the case worker. A copy will be kept on the child’s
                     file.
                     Once clothing is brought up to standard, the foster parent is responsible to maintain the
 Minimum Monthly     child's wardrobe to standard. Funding for this is provided in the per diem payment. The
 Clothing            spending guideline for minimum clothing allowance per month is:
 Expenditures            AGE (years)                        AMOUNT($ per child/month)
                             0 -1                               $ 26.00
                             2- 5                               $ 36.50
                             6 - 11                             $ 47.50
                            12 - 15                             $ 66.00
                            16 - 18                             $ 67.50
                     Foster parents are to keep receipts for clothing expenditures. These will be reviewed by the
                     foster care support worker on a regular basis.
                     The child's wardrobe is sent with the child upon termination of placement. Any monies left
                     in the child's clothing budget will be spent on new clothes for the child, or will be sent along
                     to the new placement with the child.

 Diapers / Formula   Diapers and formula for infants and toddlers are the responsibility of the foster parent.
                     Funding is provided through the per diem payment.


                     A spending allowance for foster children (age 6 and above) is provided for personal items
 Personal Spending
                     such as minor recreation, toys, magazines, tapes, CD's, etc.
 Allowance
                     The guideline for minimum spending allowance is:
                        AGE (years)                 AMOUNT (per child/week)
                            6 -8                      $ 2.50
                            9 - 11                    $ 6.25
                           12 - 15                    $ 10.00
                          16 - 18                     $13.50
 Documentation       Foster parents will maintain an allowance form indicating that the child received his/her
                     allowance, and foster children over the age of ten (10) will be asked to initial the form. Any
                     monies remaining in the child's allowance budget will be returned to the case worker (or sent
                     with the child) when the child leaves.


 Allowable           A foster parent may deduct money from a child's allowance for damages or breakage in the
 Deductions from     foster home. Under no circumstances will a child be deducted more than 50% of their
 Allowance           allowance.



05/2008                                Children First Family Services                                 Page 6 of 63
                                           CFFSA-03-04 -- CHILDCARE EXPENDITURES – P. 2



                  Any allowance deductions require a written reimbursement plan which will be negotiated
                  with the child, foster parent, support worker and case worker, and a copy will be placed on
                  the child’s file. The foster parent will ensure there is a clear relationship between the monies
                  withheld and the object being reimbursed (i.e. cost of replacement).

                  The foster parent is responsible for transportation of their foster children as they would be
 Transportation   for members of their own family. Compensation for drives is provided for within the per
                  diem paid to the foster parent, and includes:
                       School and school activities (local),
                       Regular and follow-up medical/health appointments,
                       Recreational activities (e.g. movies, swimming, playground, etc.),
                       Other typical, family type activities.
                  Approval for claiming ‘over and above’ mileage for client transportation cost is given by the
                  case worker.
                  Foster parents are expected to transport and accompany their foster children to all
                  appointments and meetings whenever possible. Foster parents are not expected to transport
                  foster children to family home visits unless agreed upon by all parties. Foster parents MUST
                  consult their foster care support worker before agreeing to transport and/or supervise foster
                  children for home or family visits.

                  Foster parents are responsible for gifts to the foster child or gifts from the child to other
 Gifts            family members (e.g. Mother’s Day, Christmas, etc.). Funding is provided in the
                  Maintenance payments. A child placed after October 31st may be reimbursed for a
                  Christmas gift cost. The foster parent will request approval from the caseworker, and
                  receipts will be forwarded to the support worker for the case worker supervisor's
                  authorization.




                                                                             Children First Family Services
05/2008                             Children First Family Services                                 Page 7 of 63
                                                                                                CFFSA-04-05
  POLICY MANUAL                SUBJECT                                                         PAGE 1 of 3
                                              CLIENT INTAKE PROCEDURES
  SECTION                      Reference:                                                      DATE 2003-09
  CLIENT CARE                                                                                  Revised: 2007-09

 Children are referred to the agency via Regional Authority Intake and Placement Unit. The
 agency attempts to locate the best placement match for client referrals by discussing the
 screening and client behaviours with the foster parent to determine the appropriateness of the
 placement. A match will be made only if the family can meet the many needs of the child.

Non-Discriminatory       The agency accepts placement referrals for children with child protection status and
                         is non-discriminatory with regard to age, sex, religion, disability, national origin,
                         color, culture, spirituality, gender, or sexual orientation.

                         Children First will ensure that each child is placed in a foster home where the family
Placement Selection      has the skills, training and environment to meet his or her needs. No more than two
Criteria                 (2) children will be placed in any foster home (identified as Level 1) with the
                         exception of a sibling group, a teen parent with a child, a returning child, or a child
                         placed temporarily in respite.

                         Selection of suitable foster parent will be based on:
                                Child's needs/behaviours,
                                Foster family environment,
                                Ethnic and cultural background of the child,
                                Experience, training, and skill level of foster parent,
                                Consistency of community resources/existing programs,
                                The foster parents’ competency to eliminate or minimize the transmission of
                                disease, either to the child or from the child.

Pre-Placement Visits     Whenever possible, pre-placement visits are encouraged and supported, especially
                         when adolescents are involved. This would include an initial visit (e.g. for supper),
                         followed by an overnight visit before the placement is confirmed.

                         Refusal into to the program would only happen if: the child is assessed as needing
Refusal to Place         care outside of foster care resources, (i.e. is in need of residential or group care), if
                         the child is assessed as suicidal or is considered harmful to him/her self or others, or
                         there are no appropriate beds in the program. A foster parent may refuse any referral
                         offered

                         Upon arrival, the foster parent will provide for the basic needs of the child and
Foster Home              attempt to make the child feel at ease. The foster parent will contact Children First
Orientation              within 24 hours to inform them of the child's arrival time and any special concerns
                         presented by the child.

                         At a reasonable time following placement, the foster parent will orient the foster child
                         to the home by discussing: the role of the parents, what name to call the foster
                         parent(s), introduction to the biological children/pets in the home, expectations
                         regarding household rules, meals, sleeping, discipline (e.g. time outs), allowance,
                         outings, phone calls, etc.

                         As a health safety concern, the foster parent will advise every client that the
Universal Precautions
                         following personal items that are not to be shared with other individuals:
                               Toothbrushes,
                               Needles,
                               Razors,
                               Body piercing jewelry.

                         To support the foster child the foster care support worker will visit in the home
Agency Placement
                         within ten (10) calendar days of placement for a client Orientation Meeting. The
Supports
                         support worker will ensure the client understands the following (age appropriate):
                                The reason(s) for admission to the program,
                                The program’s policies, procedures and expectations, and
05/2008                                Children First Family Services                                 Page 8 of 63
CLIENT INTAKE PROCEDURES                                                                   CFFSA-04-05 p.2


                                    Personal rights (for all persons served over the age of 10) including:
                                    • Grievance procedures,
                                    • Access to the Children’s Advocate, and
                                    • The right to be involved in the planning of their future through the
                                       service/case plan,

                           The foster parent will also discuss with the child important telephone numbers (e.g.
Approved                   case worker, children’s advocate, etc.) and the approved contact list, as discussed with
Contact List               the case worker. (e.g. biological parents, siblings, special friends, etc.) .

                           Additional supports include:
                                   the support worker/ agency representative will meet face-to-face with each
                                   foster child at least once every two months; to observe/assess of the quality of
                                   interaction between the child and the foster family.
                                   the agency will be available to each child to facilitate dispute resolution and to
                                   advocacy that needs are met.


                             Aboriginal children (or children of other cultural groups) will be informed of their
Cultural/                    right to access (via phone, in person, or other means; e.g. Internet):
Aboriginal Clients                   An cultural resource worker;
                                     An aboriginal/ cultural worker;
                                     Participation in traditional ceremonies and/or cultural events.

                             NOTE: Children over the age of ten (10) years will review and sign a form
                             explaining their rights and agency policy on grievance and discipline. For children
                             ten (10) years and under, the case worker will sign a copy which will be placed in the
                             child’s file.


After-Hours Placement        After business hours, placements are initiated by the Emergency Social
                             Services/Crisis Unit. The crisis unit will contact the after-hours line (not the foster
                             home directly).

                             If a potential match exists, the after-hours worker will contact the foster parent to
                             share all available information and discuss the potential match. The after-hours
                             worker will contact the crisis worker to advise whether or not the foster parent will
                             accept the child. The crisis worker will then contact the foster parent to arrange
                             transportation and discuss time of placement.

                             The foster parent may be asked to transport a child from crisis. Any discussion to
                             pick up the children at crisis must be made considering the foster parent’s availability
                             and adequate supervision for other children in the home. The after-hours worker will
                             contact the foster parent to confirm placement and to discuss any concerns.

                             Information concerning the placement will be forwarded to the agency the next
                             business day for follow-up.
Client’s with Infectious
                             The decision to provide services to a person with an infectious disease will consider
Diseases
                             the following concerns:
                                    The ability of the agency to make a reasonable accommodation for the person
                                    served,
                                    The risk of transmission of the disease,
                                    The ability of the person served to exercise precautions against transmission of
                                    the disease,
                                    The ability of other persons served to protect themselves from infection, and
                                    The risk of the infected person becoming infected with another disease (i.e. a
                                    person served who has the measles or HIV coming into contact with an
                                    individual who has pink eye).
                                                                                Children First Family Services
05/2008                                     Children First Family Services                                Page 9 of 63
                                                                                                      CFFSA-04-06
    POLICY MANUAL                 SUBJECT                                                         PAGE  1 of 1
                                          CLIENT DISCHARGE PROCEDURES
    SECTION - 04                  References:                                                     DATE     2003-09
    CLIENT CARE

Foster Care by definition is the short-term care of children temporarily unable to live at home.
Therefore client discharges from your home occur frequently. Discharges may be considered either
planned or unplanned. Planned discharges occur when the client’s case plan is completed and the
child returns to their natural families, move to an adoptive home, or is being transitioned into an
independent living arrangement. An unplanned discharge is considered a placement breakdown,
and all options need to be considered before removing the child from a stable environment.

 Regional Request        Planned Discharges usually are initiated by the caseworker. Upon notification of bed
                         closure, the foster parent will:
                                 Submit a closing clothing report to the agency;
                                 Ensure the clothing budget is up-to-date;
                                 Ensure allowances are paid to date (if applicable);
                                 Submit a closing "month end report" to the agency;
                                 Forward all personal belongings and documents to the client or case worker.

                         Unplanned Discharge
                         Except in emergencies, the agency requests a minimum of seven (7) days notice of
 Foster Home Request
                         intent to terminate a client placement, to allow for appropriate arrangements for
                         alternate placement. In the best interests of the child, removal should only be
                         considered as a last resort. The agency and foster parent are expected to provide other
                         options or supports (i.e. wrap around services; respite, etc.) in an effort to maintain the
                         stability of the placement.

 Discharge Meeting
                         Ideally, a case conference or service team meeting will be convened prior to client
                         discharge. The purpose is to share the discharge and transition plan with all involved
                         individuals. Any follow-up actions provided by the agency or foster parent after
                         discharge will also be discussed.

                         Prior to discharge or shortly there after, the agency/foster parent is expected to notify all
 Notification of Other
                         other service providers (e.g. drive program, medical appointments, youth workers, etc)
 Service providers
                         of the discharge date to ensure all services are discontinued, or transferred.




                                                                                  Children First Family Services
 05/2008                                  Children First Family Services                                 Page 11 of 63
                                                                                                CFFSA-04-07
 POLICY MANUAL                SUBJECT                                                PAGE    1 OF 2
                                                          CLIENT HEALTH
 SECTION                                                                             DATE 2003-09
 CLIENT CARE                                                                         Revised: June 2007

Foster parents are responsible to ensure that all health and medical needs of the child are seen to
in a timely and proficient manner.

 Medical Exam             Children coming into care will have a medical appointment made within two (2)
                          days and the examination completed within 10 days of admission if they haven’t
                          been see by a medical doctor with the previous year. Children will have an annual
                          physical/medical examination once per year thereafter. Foster parents should consult
                          with the caseworker as to whether a Medical Report is required, or to just have a
                          ‘check-up’ preformed.

                          The cost of providing any needed non-prescription medications (e.g. pain killers,
                          cold medications, herbal supplements, vitamins, etc) is covered in the foster parent’s
                          basic per diem payment.

                          Foster parents will receive an Alberta Health or Treatment Service Card from the
 Treatment Services       child’s worker. Approval from the child's social worker is required for any medical
 Card                     supplies or services not covered by this card. If a prescription drug is not covered
                          under the Treatment Services Card, foster parents must obtain prior approval from
                          the child's Case Manager before reimbursement will be approved.


                          Except in an emergency, ambulance services must be authorized by the child's Case
 Ambulance                Manager. If your foster child requires an ambulance in an emergency, instruct the
                          ambulance company to invoice the Authority directly and provide them with:
                              the child’s full name and I.D. number,
                              the child’s Case Manager’s name.
                              the District Office name and address.


                          Provide the hospital with the child's Personal Health Care Number to cover any
 Hospitalization          hospitalization costs. You may sign admission forms for hospitalization; however,
                          you may not authorize any consent for tests or treatment. You must immediately
                          contact the child's caseworker if your foster child is hospitalized. Contact the
                          agency on-call worker and follow up with a Critical Incident Report form, which
                          must be completed within twenty-four (24) hours.

                          Children who have not had an optical exam within one year prior to admission shall
 Optical Exam             be examined by an optometrist within two months of admission and minimally once
                          very two years thereafter.

                          Pay for eye examinations using the child's Personal Health Care Number. Pay for
                          eyeglasses using the Treatment Service Card. The card covers the cost of one pair of
                          eyeglasses per calendar year. Please ensure that the optical store is made aware that
                          the eyeglasses are to be paid using the Treatment Card. If the child needs more than
                          one pair of eyeglasses in one calendar year, or if the child requires eyeglasses not
                          covered by the Treatment Service Card or if the child has no Treatment Service
                          Card, approval arrangements for payment must be made through the child's social
                          worker prior to the purchase. Do not pay for the eyeglasses and request a
                          reimbursement unless you have previously arranged this with the child's caseworker.


                          Children who have not had a dental exam within one year prior to admission will be
 Dental
                          examined by a dentist within two months of admission and minimally once every
 Exam
                          two years thereafter. The Treatment Service Card covers the cost of dental care for
                          your foster child. If the child has no Treatment Service Card contact the child's Case
                          Manager to inform them of the pending appointment. The dentist must obtain prior
                          approval from the child's Case Manager for the dental work performed. The
                          Personal Health Care Card covers the cost of any required dental surgery resulting
 05/2008                                   injuries.
                          from disease or Children First Family Services                              Page 12 of 63
      CLIENT HEALTH                                                   CFFSA-04-07                p.2



Orthodontics        If the dentist may refer the child to an orthodontist. The orthodontist will diagnose
                    the condition and send an estimate of services needed to the Orthodontist Screening
                    Committee, who will establish the fee to be paid through the Alberta Dental
                    Association. If the child has no Treatment Services Card, the Authority will not
                    cover the orthodontic work.


Nutrition           Foster parent will ensure that meals and snacks provided to children are: nutritious
                    and in accordance with the Canada Food Guide, mindful of a child's special diet or
                    food allergy(s), and is respectful of cultural, religious and dietary practice.



Canada Food Guide   A copy of the Canada Food Guide will be posted in the foster home.




                                                                       Children First Family Services
05/2008                             Children First Family Services                              Page 13 of 63
                                                                                               CFFSA-04-08
 POLICY MANUAL                       SUBJECT                                               PAGE  1 of 2
                                                           CLIENT MEDICATION
 SECTION                             Reference:                                            DATE 2003-09
 CLIENT CARE                                                                               Revised 2007-09

Permission to administer medication to a client is received via the Delegation of Power and
Authority and the Sub-Delegation of Powers and Authority. Should the child not have
Enhancement Act status, then the foster parent must contact the child's guardian to request
either written consent to administer medications, provide a special diet and to complete regular
medical procedures.

Written Information/      When administering prescription medication, foster parents must be under the
Description               guidance of a physician. Prior to the administration of a prescription medication, the
                          foster parent must obtain a printout from the pharmacist identifying the possible side
                          effects of the medication either from a pharmacist or a physician. Foster parents are
                          also asked to be aware of side effects for non-prescription medications.

                          All medications must be labeled with the name and dosage of medication, the name
Labeling                  of the client for whom it is intended, the name of the prescribing physician and a
                          number or code identifying the written order.

                          All medication must be supplied, transported, received, stored, administered and
Transportation and        discarded in a manner that ensures strict safeguards against accidental or
Storage of Medication     unauthorized administration. Medications going with children on family visits or
                          school trips must be properly labeled in original packaging and handed directly to
                          the transporting personnel, or briefed if the child is in possession (age appropriate)
                          of these medications.

                          Prescription medication must only be administered within the time limited by the
Disposal                  acting physician. Expired or unused medications must be returned to the drug store
                          for disposal. Note: Do not “flush” expired/unused medications down a sink or toilet.

                          All medications must be kept in a locked storage compartment. Medications that
Locked Storage            require refrigeration must also be stored in a locked container in the refrigerator.

                          A medication administration form must be completed with each dosage of
Reporting                 prescription or non-prescription medications given and forwarded to the agency
Responsibilities          every month. The medication administration forms are to be submitted to the agency
                          monthly to be placed on the child’s file.

                          Should a child refuse to take (or discard) the prescribed medications the foster parent
Client Refusal to Take    must consult with the prescribing physician or pharmacy whether there are any
                          potential reactions. The child's caseworker and the Agency must be contacted
                          immediately, and a Critical Incident Report form completed and submitted within
                          twenty-four (24) hours of the incident. Each incident must also be recorded on the
                          medication form.

                          A child may self-administer medication with the consent of their caseworker or legal
Self-Administering        guardian. The foster parent must have the child maintain a medication sheet to
                          ensure accuracy of the dosage. This too, will be collected on a monthly basis.
                          However, the foster parent must continue to monitor the child’s routine daily or
                          weekly, whatever is the most appropriate.

                          Foster parents must obtain approval from the child's case manager prior to
Injections & Enemas
                          administering medications through specific methods of application, for example,
                          blood glucose testing, insulin injections or enemas.


  Allergic Reactions/     Foster parents must also be aware of and be authorized to use Epinephrine Kits,
  Epinephrine Kits        which would be prescribed by a physician and used in emergency cases of allergic
                          reactions.

05/2008                                Children First Family Services                               Page 14 of 63
    CLIENT MEDICATION                                                                 CFFSA-03-08 p.2


                       All other emergencies such as seizures, anaphylactic shock or serious injury should
 Medical Emergencies   be handled by calling 911 or your nearest emergency response service immediately.
                       The child's Case Manager must be contacted, as well as the Agency and the Crisis
                       Unit if after hours. The situation must be followed up with a Critical Incident
                       Report form within twenty-four (24) hours of the incident.


 Errors or Adverse     In the event of medical error, adverse effects or emergency situations, the foster
 Reactions             parent must call Poison Control and notify the caseworker and support worker
                       immediately. If after hours, the on-call support worker and the Crisis Unit are
                       immediately notified. If immediate medical attention is required, the foster parents
                       will transport the child to the hospital or call an ambulance. A Critical Incident
                       Report must be completed within 24 hours and submitted to the Agency, who then
                       ensures a copy is forwarded to the Case Manager the next working day.


                       Approval from the case worker’s manager is required if a child is prescribed
 Mood Altering Drugs   psychotropic drugs for mood, thought or behavioral modification, or if a change of
                       dosage or aversive treatment is required. Foster parent must notify the case worker
                       prior to administering the medication and written approval is required. A copy of the
                       approval will be placed on the child’s file.




                                                                       Children First Family Services
05/2008                             Children First Family Services                             Page 15 of 63
                                                                                                 CFFSA 04-09
 POLICY MANUAL                        SUBJECT                                                PAGE 1 of 2
                                                                          CONSENTS
 SECTION - 04                         Reference:                                             DATE 2003-09
 CLIENT CARE                                                                                 Revised: 2007-09

When a client's consent is required for service, treatment, behaviour management or training, the
consent must be given voluntarily, without coercion or with undue influence, and only after the
client has been fully informed. When the client’s consent is required, this refers to clients aged
twelve (12) and older. Clients under age twelve (12) years require the consent of the legal
guardian.

Informed Consent         The foster parent and foster care support worker will ensure the client and guardian is
                         fully informed of all aspects of the specific program, procedure, treatment, training, or
                         other action proposed including:

                               The right to withhold, give or revoke such consent,
                               To whom the information will be released and what specific written
                               documents/ reports may be shared (in those cases requiring release of
                               information).

Written Consent          The support worker will ensure consent is signed and dated at the time of the initial
                         home visit, or anytime thereafter when consent is required. A copy will be placed on
                         the child's file. In cases of emergencies, if prior written consent cannot be obtained,
                         verbal consent will be obtained and documented, and this is to be followed by written
                         consent.

                         NOTE: This policy does not apply in situations where a client specifically requests
                         informal counseling, advice, information or referral by telephone or in person, or the
                         client does not have child welfare status.

Media/ Agency Events
                         The agency, its staff, or foster parent will not use photographs, videotapes, audio-
                         taped interviews, artwork, writing, or any other creative work produced by persons
                         served when dealing with the media, or in agency events (i.e. fund-raising, etc.),
                         without the express written voluntary consent of the persons served.

                         The agency will ensure that clients are aware of the following conditions:
                                Any client participation in public performances is voluntary, and
                                Any public statements by clients that express gratitude to the agency are
                                voluntary.
Medical Consent          The agency sub-delegates powers and authority to foster parents to provide ordinary
                         medical or dental care. It is renewed yearly. Ordinary medical and dental care
                         includes:
                               Immunizations,
                               Examinations,
                               Treatment, or
                               Other minor illness, injury, and other procedures that are performed routinely
                               that do not require hospitalization, surgery or general anesthetic.

                         NOTE: a foster parent cannot consent to any procedures that require hospitalization,
                         surgery, or general anesthetic, except in emergencies or life-threatening situations.
                         The case worker may need to receive necessary consents from the natural family if
                         the child is in placement under Custody Agreement. In such cases the foster parent
                         should make the hospital aware that the child is under the care of child protection
                         services and request that the case worker or crisis unit be notified for consent.
Release of Information
                         When there is a request for release of information the support worker and/or foster
                         parent will notify the client or legal guardian of the nature of the request. The support
                         worker will complete the Release of Information consent form and forward it to the
                         legal guardian. The Consent form will contain the following information:
                                  To whom the information will be released,
                                  The effective and termination dates,
 05/2008                                 Children First Family Services                                Page 16 of 63
                             CONSENTS                                       CFFSA 04-09                 p.2 of 2



                                What specific written documents/reports may be shared.
Audio-Visual
Recordings
                       Foster child cannot be recorded by audio or visual recording for the purpose of
                       diagnosis, therapy or training without written consent from the child and/or legal
                       guardian. The child must have full knowledge of, and must have consented to, the
                       audio or visual recording. The foster care support worker will ensure informed
                       consent procedures are followed, and proper written consents are received from the
                       legal guardian before recording.

Behavior Management
                       Clients and their legal guardians will be informed verbally and in writing of all
                       behaviour management methods that will be used in any formal behaviour
                       management programs, including the circumstances under which restraints,
                       confinement, time out and withdrawal of privileges may be used.

Research Projects
                       Participation in any research project requiring individual contact is entirely voluntary.
                       The child and legal guardian must have full knowledge of, and must have consented
                       to, participation in the research. Written consent must be obtained prior to
                       participation in the research. The informed written consent form will include the
                       following information:
                                The nature and purpose of the research,
                                A clear description of possible risks or discomfort (if applicable),
                                A guarantee of confidentiality,
                                The child and/or legal guardian’s signature(s),
                                Clients will be notified that continuation of service is not dependant on
                                participation.

                       Researchers must not offer Honorariums or financial incentives/ gifts to the agency,
                       foster parent, or client for client participation. If a foster parent or agency staff
                       becomes aware of any such offering, they must contact the agency immediately.
High Risk Recreation
                       Recreational activities that are beyond the provisions outlined in the Delegation of
                       Powers and Authority and require specialized skill, require verbal and written
                       approval from the client, case worker, and the legal guardian. (Refer to Recreation
                       Policy # 03-10.) The client, case worker and legal guardian will be informed of the
                       potential risks and a copy of the signed consent will be placed on the client's file.




                                                                             Children First Family Service
05/2008                                Children First Family Services                               Page 17 of 63
                                                                                      CFFSA-04-10
 POLICY MANUAL                         SUBJECT                                       PAGE 1 of 2
                                                  RECREATIONAL ACTIVITIES
 SECTION                               Reference:                                    DATE 2003-09
 CLIENT CARE                                                                         Revised: 2007-09


Recreational activities are considered a necessary component of service delivery. Many
recreational activities are a normal part of family and community life and do not require additional
documentation (e.g. outings to the library, the mall, the swimming pool with a lifeguard, etc.). All
recreational activities need to focus on developing and building skills through fun and enjoyable
activities.

Recreational Activities   All activities need to take into consideration the following conditions:
                                Whether the person served has a level of functioning that will enable
                                him or her to comply with safety precautions,
                                Whether the health or physical capabilities of the person served
                                allow for safe participation in the activity, and
                                Whether the person served has the basic skills required to succeed
                                in the activity.

Portable First Aid        The foster parent will ensure that a portable first aid supply is available
Supplies                  at all recreation/ extra-curricular activities outside the home (e.g. a
                          portable first aid supply should be available in the family vehicle, or
                          included in camping/ hiking supplies.)

High Risk Recreational
Activities                Foster parents must ensure that any activity deemed to be extraordinary
                          risk would require special qualifications and the supervision provided
                          would be congruent with the activity. An accredited coach must properly
                          instructs all clients the activity must be supervised is by qualified staff. In
                          addition, portable first aid supplies are on hand or are readily accessible
                          for any outings; Individual life jackets are worn by all participants at all
                          times during boating activities; and emergency procedures (e.g. medical
                          emergencies, separation from the group, etc.) will be addressed, an
                          emergency plan must be worked out in detail, and itineraries must be
                          disclosed to the supervisors, prior to any activities taking place.

                          Foster parents, unless specifically trained in the activity, are not
                          permitted to supervise foster children in the following activities:
                                Canoeing;
                                Archery;
                                White water rafting;
                                Bungee jumping;
                                Wilderness skiing/camping;
                                Survival camps;
                                Activities on boats over 8 meters (25 feet) in length;
                                Any other normally accepted high-risk activity.

                          NOTE: The above activities must be supervised by trained and certified
                          instructors.

Dangerous Equipment       If a person served uses any manner of weapon (gun, bow and arrow) or
                          potentially dangerous equipment (electric tools) this is only to occur
                          under the following conditions:
                                With case worker /guardian written approval,
                                After appropriate teaching, and
                                Under direct adult supervision.



05/2008                                Children First Family Services                       Page 18 of 63
     RECREATIONAL ACTIVITIES                                                  CFFSA-04-10 p.2




Safety Plan          For activities that lie beyond the scope of regular activities and require a
                     more specific or specialized skill set (wilderness camping, rock climbing,
                     canoeing, river rafting, archery, survival camps) a safety plan must be
                     established that includes the following:
                          Consent forms from the caseworker/guardian,
                          Pertinent information,
                          An itinerary,
                          A means to communicate between the group and/or a base camp,
                          and
                          A search and rescue and emergency plan.
Off-Road Equipment
                     Children in care must have case worker/guardian written consent before
                     being permitted to operate an off-highway vehicle. Issues to be considered
                     before giving consent include:
                          The child’s ability to concentrate and follow rules,
                          The child’s size and strength in relationship to the size and power of
                          the vehicle.

                     The foster parent must ensure that the child is safety-minded and:
                          Knows how to operate the vehicle,
                          Wears appropriate protective gear including helmet,
                          Does not ride on public roads or property,
                          Does not carry passengers and is appropriately supervised,
                          Is not using drugs or alcohol while operating the vehicle,
                          Is respectful of the environment and other operators while operating
                          the vehicle.
Trampoline
                     Use of trampoline is permitted with case manager approval and with
                     immediate adult supervision at all times. The foster parent is responsible
                     to regularly check equipment for safety, and to keep equipment in good
                     repair. Minimum safety requirements include:
                           Shock-absorbing pads must completely cover the springs, hooks
                           and frame.
                           Do not allow a ladder or other device that would provide access for
                           small children.
                           Place the trampoline away from structures, trees or other play
                           areas.
                           Ensure that any children using the trampoline agree to, and are
                           following these two non-negotiable rules:
                                  Only one person at a time.
                                  No flips or somersaults.




                                                                  Children First Family Services
05/2008                          Children First Family Services                      Page 19 of 63
                                                                                                  CFFSA-04-11
POLICY MANUAL            SUBJECT                                                             PAGE  1 of 2
                          RESTRICTIVE PROCEDURES/ RESTRAINTS
SECTION                  Reference                                                           DATE 2003-09
CLIENT CARE                                                                                  Revised: 2007-09

From time to time clients may need to be segregated from the environment so that situational
factors can be controlled and the client given the opportunity to regain self-control. This
segregation can range from short time-out periods, to lengthy periods of confinement. Locked
confinement is strictly prohibited. Unlocked confinement is permitted under certain conditions.

Time-Out
                       For children under twelve (12) years of age, time-out should not exceed one (1) minute per
Guidelines
                       year of the age of the child. For children twelve (12) years of age or older, time-out should
                       not exceed twenty (20) minutes. Ideally, a time out period should be seen not as a
                       punishment, but more of a time away from stimulating factors.

                       All time out periods must be de-briefed with the child immediately, or as soon as practical,
Debriefing             following the time out or confinement.

                       If a necessary time-out exceeds twenty (20) minutes, it becomes unlocked
                       confinement.
Unlocked Confinement   Unlocked confinement is the segregation of an individual, to a confined space, from other
                       individuals when behaviors are out of control. If after a time-out behaviors are still out of
                       control, the agencies On-Call Worker is to be notified immediately. If necessary a 1:1
                       crisis worker may be sent to the home to support the foster home. If after two (2) hours the
                       child is still out of control, the agency Director must give approval to continue the
                       confinement. Approval of the Regional Authority Chief Executive Officer (or designates)
                       will be obtained for any confinement that extends beyond six (6) hours.


Confinement            In all cases of Unlocked Confinement the client can leave once he or she has regained self-
Termination            control. (e.g. is no longer under the influence or behaving negatively).

                       NOTE: Regular scheduled quiet times, homework times, or mandatory quiet times can
                       occur without the elements of approval and critical incident reporting coming into effect.

Unlocked Confinement   If unlocked confinement is necessary, the following procedures are to be followed:
Protocols                    Notify the agency immediately;
                             There will be documented adult supervision and an assessment of whether self-
                             control is attained at least every five (5) minutes;
                             There will be a recording of the name of the persons served and length of time and
                             reason for confinement;
                             Debriefing with the person served will occur as soon as possible after they have
                             gained control.
                             A critical incident report must be completed and forwarded to the agency, and the
                             Case Worker/Guardian within twenty-four (24) hours; and
                             The confinement will end when the children has regained self-control.

                       Foster parents who have not been certified in de-escalation, non-abusive physical
Restraints             intervention and debriefing techniques are prohibited from using restraints as a
                       behavior management technique.

                       Foster parents who have certification must limit the use of physical restraint to non-
                       abusive restraints and only in situations where it is necessary to protect a child from
                       hurting him/herself. The parent should first attempt de-escalation or active listening
                       techniques, or removing the child from the situation, and then contact the child's case
                       worker, the Crisis Unit, and the agency.




05/2008                                Children First Family Services                               Page 20 of 63
          RESTRICTIVE PROCEDURES/ RESTRAINTS                                                         CFFSA-03-11 p. 2


                        Physical restraints where a child is face down and/or any portion of the adults body weight is
Prohibited Restraints   used to ‘hold’ the child is strictly prohibited, as it places the child at risk of injury. In the event
                        a physical restraint was used, a Critical Incident Report is completed and forwarded to the
                        agency and case worker with 24 hours of the incident. The agency on-call worker is contacted
                        immediately following (or during if possible) the incident.




                                                                                     Children First Family Services
05/2008                                   Children First Family Services                                     Page 21 of 63
                                                                                                    CFFSA 04-12
    POLICY MANUAL             SUBJECT                                                            PAGE  1 of 1
                              CLIENT RIGHTS & GRIEVANCE PROCEDURES
    SECTION - 04              Reference:                                                         DATE 2003-09
    CLIENT CARE                                                                                  Revised 2007-09



               Children First’s Clients Have the Right to:

                   1. Consideration of his or her choices, when the client is capable of understanding the
Basic Client           nature of the choices that are available.
Rights
                   2. Have the basic needs of love, acceptance, security and self-worth met.
                   3. Contact with natural parents, siblings, relatives or significant others.
                   4. Understand why he or she is either coming into care or being moved.
                   5. Education opportunities, as well as opportunities for play and recreation.
                   6. Personal privacy and protection against all forms of neglect, abuse or exploitation.
                   9. Access to contact numbers for their guardians, caseworker, legal advocates, the agency
                       and the Children’s Advocate.
                   10. File a grievance and expect to be heard when a condition affecting him/her is unjust,
                       unequal or a hindrance.


                    Filing a Grievance

                    The foster care support worker will notify the foster child of the grievance process at the
Orientation
                    time of the initial home visit following placement (orientation meeting). A child age eleven
                    (11) years and over will sign and receive a copy of the rights & grievance policy. If the
                    child is under age of eleven (11) years, the guardian will be provided with a copy.

Support             The child will be assured that the support worker (or other significant adult to the child)
During              will be available to assist in proceeding through each stage of the grievance procedure.
                    Cultural specific supports and resources will be provided upon request.

                    The foster care support worker will respond to client grievance within 24 hours (or next
Timelines
                    business day) of having been made aware of the grievance, indicating the expected time
                    frame for each stage of the grievance process. This Level 1 grievance procedure will
                    involve the client, the child’s case worker, foster parents, and support worker in an attempt
                    to resolve the issue. The support worker will document the Grievance issues and attempt to
                    resolve the issue. If no resolution is received at this stage within seven (7) days, the support
                    worker will proceed to Stage 2, and submit all documentation to the Executive Director.

                    At Stage 2, the Executive Director will review all documentation and interview involved
                    participants as necessary. The Executive Director will make a decision in writing within
                    seven days (7) of the documents being submitted. The foster care support worker will
                    notify the child and case worker in writing of the final outcome of the resolution process. A
                    copy will be placed on the child’s file.

Outcome             If no resolution can be found, the issues will be referred to the Children’s Advocate.

                The child must be informed that the grievance will not result in retaliation, or reduction of
                service, by the service provider or agency




     05/2008                                    Children First Family Services                          Page 22 of 63
                                                                                               CFFSA-04-13
  POLICY MANUAL                         SUBJECT                                              PAGE  1 of 1
                                                                CLIENT SEARCHES
  SECTION                               Reference:                                           DATE 2003-09
  CLIENT CARE                                                                                Revised: 2007-09


Personal Searches (i.e. school bags, back packs, pockets, etc) may be conducted only when
necessary to control contraband in the home, to recover missing or stolen property, or to ensure
the safety of the child or others. Frisking and body cavity searches are strictly prohibited.

  Personal Search    During any personal search, avoid making physical contact with the child. For example,
  Protocols          do not put your hand into the child’s pocket. Instead, ask the child to turn their own
                     pockets inside out while you are watching. Assuming you are indoors, you may ask the
                     child to remove their socks, hat or jacket. When checking back packs, have the child
                     remove their pack and give to you for searching.

                     During a search every effort shall be made to avoid undue or unnecessary force or
                     embarrassment. Best practice is for another person to be present at the time a search is
                     being conducted.

                     A room search may be conducted only when necessary to control contraband, to recover
  Room Search        missing stolen property or to ensure the safety of the child involved or others.


                     All searches shall be documented as critical incidents and forwarded to the Agency
  Documentation      within twenty-four (24) hours of the incident. Children will be informed of their rights
                     regarding a room search and given the option to be present if possible. After a search, the
                     foster parent(s) will ensure the child is reminded of their right to access the Children’s
                     Advocate and the grievance procedures of the agency.


                     If you believe a body search is absolutely necessary, (e.g. you suspect a weapon or
  Police             dangerous drugs) call the local police unit with your concerns.
  Involvement




                                                                           Children First Family Services
05/2008                                Children First Family Services                               Page 23 of 63
                                                                                                   CFFSA-04-14
POLICY MANUAL                         SUBJECT                                              PAGE    1 of 1
                                                            SERVICE PLANNING
SECTION                               Reference:                                           DATE 2003-09
CLIENT CARE                                                                                Revised: 2007-09


The agency will develop an individual client service plan within forty-five (45) calendar days of the
client's admission to the program. Service Plans will be culturally sensitive and the client, case
worker, foster parent, and other significant individuals will be given the opportunity to be fully
involved in the development and regular review of the client's individual plan.

Cultural/ Aboriginal    Aboriginal clients, or individuals from other cultural backgrounds, and their families are
Resources               informed of their right to, and provided with cultural resource persons to be involved in
                        the development, delivery and review of their Service Plans at their request.


                        The service plan will be reviewed and up-dated every three months. Documentation will
Service Plan Review     include the date of development and review, and who was involved. During this review
                        the client will be reminded of their rights while in care.


                        The agency’s service plan will identify specific goals and strategies used to address some
Goals and Strategies    or all of the following areas:
                                Living-skills teaching (e.g. personal care, bullying, etc.),
                                Personal safety (e.g. universal precautions, harm reduction, street safety),
                                Developing problem-solving and relationship skills,
                                Assistance with and support for the resolution of personal issues,
                                Awareness of, and utilization of community resources and social supports,
                                The integration of the person served into the family and community,
                                Transition and follow-up plan, and
                                Skill development.


                        The Individual Service Plan format includes:
Service Plan Format           A statement of the problem or other basis of need for the program service,
                              Identify the service to be provided including:
                               o The goals to be achieved,
                               o The task/activities/strategies for providing the services and meeting the
                                    identified goals,
                               o Indicators/measures to determine whether the goals are met,
                               o Time lines for review.




                                                                                Children first Family Services
  05/2008                                  Children First Family Services                              Page 24 of 63
                                                                                                 CFFSA-04-15
  POLICY MANUAL                         SUBJECT                                                PAGE  1 of 2
                                                            Sleeping Arrangements
  SECTION – 04                          Reference:                                             DATE 2003-09
  CLIENT CARE                                                                                  Revised 2007-09

Each client must have a separate bed, and separate storage area for personal belongings in an
enclosed room that permits privacy for the child. Sleeping areas must be easily evacuated in
case of an emergency (e.g. adequately sized windows).

 Sleeping Area         Children of the same family may share bedroom space, but each child must have their own
                       bed. Foster children of opposite sex up to the age of 6 years may share a bedroom with the
                       approval of the case worker. Bedrooms for foster children under the age of ten (10) should
                       be on the same level of the home as the foster parents' bedroom. Exceptions to this rule
                       require case worker and agency approval.

                       Biological children cannot share a bedroom with foster children without approval from the
                       case worker and agency.


                       A bassinet is a bed specifically for infants from birth to about four months, and small
 Infant Beds           enough to provide a "cocoon" that small babies find comforting. Once babies are able to
                       roll over by themselves, at three or four months of age, it is no longer safe for the baby to
                       be left in a bassinet as they could tip themselves out, so they must use an infant bed
                       instead. For safety reasons, ensure that the mattress pad fits securely so that there is no gap
                       between the pad and the bassinet edge of more than two fingers width at any given spot.
                       Be sure that there are no sharp or rough edges that could cause cuts or scrapes to either the
                       baby or the parent. Also, test the overall stability of the bassinet. The bassinet should be
                       wide enough to provide a safe base, be made of solid construction, and any folding
                       mechanisms should lock securely into place.
                       An infant bed, or crib, is a small bed specifically designed for infants, generally up to
                       three years old. Infant beds are designed to restrict the baby to the bed. The sides are too
                       high for a baby to climb and provide no footholds.
                       Cribs must meet all current safety criteria, including:
                               Crib slats must be no more than 6 cm apart,
                               No part should be missing or broken from the crib assembly i.e. screws, bolts,
                               slats, etc.,
                               Crib should be strong enough to withstand a bouncing child,
                               There should be no gap between the lower edge of end panels and upper edge of
                               mattress support,
                               Corner post should be no higher than 3 mm,
                               All materials in the mattress must be inflammable. The mattress label should
                               indicate its flammability rating,
                               A child more than 35 inches tall (88.9 cm) should not be sleeping in a crib.

                       According to health Canada, products, such as carriages, strollers, car seats, infant
                       swings, bouncers, or playpens, are not intended for an infant to sleep in and should
                       not be used for extended periods of time.



                       The number of children permitted to share a bedroom is determined by the size of the
 Bedroom Size &
                       room and age of the child. Recommendations include 40 sq/ft of space for each child, to a
 Space
                       maximum of three (3) per room. Bedrooms need to be adequately furnished to meet the
                       needs of each individual. For example, each individual will have room for a twin size bed
                       (except for infants and toddlers); furniture and closet space to store clothing and personal
                       items and personal space for each occupant.




05/2008                                Children First Family Services                                 Page 25 of 63
           SLEEPING ARRANGEMENTS                                              CFFSA-04-15             p. 2


 “Sleepovers”                A “sleepover” with friends is normal part of growing up. If the child requests a sleepover
                             at a friend’s home, approval must be received from both the case worker and their foster
                             care support worker. It is expected that the foster parent would have already contacted the
                             friend’s parents to:
                                     Determine the supervision that will be provided;,
                                     The number of children attending,
                                     The activities of the evening,
                                     Provide other information, e.g. bed wetter, wandering at night, etc.,
                                     Emergency phone numbers, AHC #, allergies, etc.



NOTE: A ‘sleepover’ is defined as an occasion of spending a night away from home or having a guest spend the
night in your home, especially as an overnight, pajama party for children. A “sleepover” is not the same as respite or
relief. During a “sleepover” the parent or guardian is expected to be available to the child, including picking up the
child, at a moment’s notice.




                                                                                  Children First Family Services
05/2008                                      Children First Family Services                              Page 26 of 63
                                                                                                CFFSA-04-16
 POLICY MANUAL                        SUBJECT                                              PAGE  1 of 1
                                                               SUICIDAL CLIENTS
 SECTION                              Reference:                                           DATE 2003-09
 CLIENT CARE                                                                               Revised 2007-09


All threats of suicide or self-mutilation will be taken seriously. The child will be continuously
monitored until a safety plan is established.

 Threat of Suicide     The agency does not accept placement of suicidal children. If a child indicates suicidal
                       intentions or attempts suicide while in care, the foster parent must contact both the foster
                       care support worker and the case worker immediately. If the threat occurs after-hours the
                       foster parent will contact the after-hours crisis line to request a 1:1 worker.


 Continuous            In such cases of a suicide threat, the foster parent will provide continuous supervision of
 Supervision           the child until relieved by an agency representative.


                       Documented and a critical incident report must be submitted to the support worker and
 Documentation         case worker within 24 hours.


                       The foster care support worker will ensure a risk assessment by a qualified person
 Risk Assessment       (clinician, medical doctor, or mental health professional) within seventy-two (72) hours.
                       Reassessment will include whether the placement is suitable for the child.


 Cultural Diversity/   Children of a different cultural background will be asked if they want to be connected to
 Aboriginal Clients    culturally specific supports.


                       Foster parents must have received training in suicidal intervention within six (6) months
 Foster Parent         of their start date - to be renewed every three (3) years thereafter.
 Training




                                                                             Children First Family Services
 05/2008                                 Children First Family Services                              Page 27 of 63
                                                                                                   CFFSA-05-01
                                  SUBJECT
 POLICY MANUAL                            ALLEGATION/ INVESTIGATIONS                        PAGE     1 of 2
 SECTION - 05                     Reference:                                                DATE 2003-09
  FOSTER CARE PROGRAM                                                                       Revised: 2007-09


The agency assumes a pro-active approach to allegation prevention through education, support and
careful supervision. We will fully support foster parents who receive allegations to advocate for a
timely, efficient and respectful process. Allegations can be identified as either: 1) Child Protection
Concerns, or 2) Quality of Care Concerns.

         Region 6         The Region 6 Placement Resource Investigation Unit (PRIU) is responsible for
   Placement Resource     conducting FOSTER HOME investigations that occur within Region 6 Edmonton and
     Investigation Unit   Area boundaries. The investigation process is conducted in a manner that is unbiased,
          (PRIU)          free from pre-judgments, without assumptions, using the least intrusive methods
                          possible while ensuing the safety of the child(ren). All files/history of the placement
                          will be reviewed to gather information relevant to the child’s functioning, family
                          history, and placement history.

                          A concern is a Child Protection Issue when there are reasonable or probable grounds
                          to believe that a child has been or is likely to be abused or neglected while in care.
      Child Protection
        Concerns          A concern is deemed to be a Quality of Care Issue when a care-giver is perceived to
                          have not met the expectations for those who look after children-in-care. These issues
            Vs.           generally will fall into one of the following categories:

      Quality of Care          Non-compliance with ministry standards (e.g. allowance, clothing, recreational
        Concerns               opportunities, food preparation, etc.),
                               Failure to consider the child’s rights, or concerns regarding the child’s access to
                               friends and/or members of the child’s natural family,
                               The child perceives that they are being treated unfairly,
                               Issues of inappropriate discipline,
                               Issues concerning environmental safety,
                               Any other issue the case worker deems to be inappropriate.

                          In the event of a ‘screening’ based on allegations made against a foster home, the PRIU
       Investigation      will determine whether the concerns are forwarded to an investigator (i.e. there are
         Protocols        Child Protection Issues) or to the Licensing Unit (i.e. the concerns are identified as
                          Quality of Care Concerns). Unless the investigation is referred to the police, the
                          following general procedural protocols will be followed:
                               PRIU will notify the child’s case worker, as well as the workers for other
                               placements in the home, and the police (if warranted).
                               FAST will be notified (with non-identifying personal information) to ensure a
                               representative is available if the foster parent chooses to call the AFPA.
                               All children in the home may be interviewed, including any natural children
                               (natural children have a right to refuse, or ask for a support person to be
                               present). Interviews with previous placements may also occur. The foster parent
                               will be notified of the interviews after they have been concluded.
                               PRIU will contact the foster parent, or conduct an unannounced visit to the foster
                               home, to inform the family of the investigation, schedule an interview time, and
                               provide the family with information regarding FAST. The foster parent does not
                               have to talk with the investigator without their support worker and/or FAST
                               present.
                               PRIU will prepare an investigation summary and forward a copy to the case
                               worker of all children in the foster home and the agency contract specialist. The
                               contract specialist is responsible to forward the summary to the agency to review
                               with the foster parents.
                               Results of the investigation will be shared with the agency involved. The agency
                               will discuss concerns with the foster parent and will respond in writing to the
                               contract specialist on how the concerns will be addressed. These post-investigation
                               activities, including writing and distributing the letter to the foster family and the
                               follow-up to the family will generally occur within twenty (20) work days.
  05/2008                                 Children First Family Services                                Page 28 of 63
                               ALLEGATION/ INVESTIGATIONS                     CFFSA-05-01                p. 2 of 2



                        NOTE: the PRIU will coordinate the investigation and foster parent interviews
Limitations on Agency   with the agency. However, it is important to understand that the PRIU will not
                        discuss details of the investigation with the agency, and the agency is not permitted to
                        forewarn the foster parent. The agency is under strict guidelines to have NO contact
                        with the foster parent prior to the PRIU contact. To provide the foster parent
                        under investigation any information without approval would be seen as
                        contaminating the investigation.

                        The Region automatically places the foster home ‘on-hold’ at the placement unit until the
          On-Hold       results of the investigation are finalized. The Region is only able to release the ‘hold’
           Status       status, assuming a positive outcome, and after the agency submits a support plan to
                        address the issues identified during the investigation.

                        The PRIU will offer a follow-up meeting to debrief the finding of the investigation with
                        the foster family.

                        The support worker/supervisor will contact the foster parent to provide support and to
          Agency        assess the need for a home visit, or; upon learning of an allegation, the foster parent will
          Support       immediately contact the agency for support. Make sure to talk in person, do not leave a
                        voice message, or the after-hours crisis support line at 699-7379.

                        The support worker, or after-hours worker, will notify the agency Program
                        Manager/Executive Director immediately. The agency will make every effort to be
                        present with the family during investigation interviews. The primary role of the agency is
                        to support the family, and it is important that the support worker provides no impediment
                        to the investigation.

                        Financial assistance for foster parents and their adult children, when charged with a
     Legal Costs        criminal offence (abuse) under the Child Youth and Family Enhancement Act against a
      Recouped          foster child, they have cared for or are caring for, may be available through the Alberta
                        Foster Parent Association. Foster parents must contact the AFPA directly @ 429-9923
                        (Edmonton).

                        Minor children are eligible for legal counsel through the normal legal aid program or by
                        virtue of Section 11. (2) of the Young Offenders Act, and cannot access the AFPA
                        program. The foster parent has the right to access a lawyer at any time throughout the
                        investigation process.




                                                                              Children First Family Services
05/2008                                   Children First Family Services                              Page 29 of 63
                                                                                                 CFFSA 05-02
                                   SUBJECT                                                         PAGE 1 of 1
  POLICY MANUAL                                                 APPEAL PROCESS --
                                      Issue Resolution With Regional Decisions
  SECTION - 05                       Reference:                                                 DATE: 2003-09
  FOSTER CARE PROGRAM                                                                           Revised: 2007-09


A Foster parent(s) in disagreement with a decision made by the regional director, either involving a
child that is or was previously placed in their care, or a decision regarding their foster home License
have the right to appeal the decision.


  Reviews              When agreement cannot be reached about what is in the best interest of the child, there are
                       several alternatives for a review of the situation. However, foster families cannot appeal court
                       orders through this review system. Remember, the focus is in the child’s best interest, and you
                       and the caseworker should work together towards that goal.

                       If a foster parent and a caseworker have a disagreement they cannot resolve, they are to use
  Issue Resolution     the Protocol and Guidelines for Resolution of Issues in Foster Care. The foster parents may
                       meet with the caseworker’s supervisor and if necessary the office manager.

                       In the event that the issue is still unresolved, any person who is affected by the decision may
  Administrative       ask for an Administrative Review. The decisions which may be reviewed are specified in the
  Review               Enhancement Act. If you decide to proceed with an administrative review, you must complete
                       and submit the required form within 30 days of receiving the decisions in question from the
                       caseworker. You can obtain the form from any CFSA or DFNA office. In most cases, a
                       manager and one other employee from outside the office will carry out your review. The
                       review committee must let you know their decision within 15 calendar days of your request.

                       After the administrative review is complete, you have 30 days to appeal the decision to the
                       appeal panel. The Enhancement Act stipulates that most decisions must first go through an
                       administrative review, with exceptions that can be directly appealed.

                       Under S.120 (4)(5) of the Enhancement Act a foster parent has the right to directly appeal
  Decisions that       some decisions of a director. Such decisions include:
  may be Appealed            Refusing to accept an application to foster,
                             Withdrawing approved foster home status,
                             Dissatisfaction with terms and conditions of a license,
                             Refusal to issue a license,
                             Suspension or cancellation of a license, and
                             Subject of an order after inspection.

                       The decision of the director remains in effect until the appeal decision is made, unless the
                       decision is to move a child. If the decision involves placing or removing a child, the child is
                       not moved before the appeal decision unless the child is at risk.

                       The appeal panel is the most formal method of appeal. Members of the appeal panel come
  Appeal Panel         from the general community and are not Alberta Children’s Services staff. An appeal form is
                       available at any CFSA or DFNA office and must be completed for an appeal to proceed. The
                       form gives notice and sets the appeal process in motion. CFSA and DFNA staff are available
                       to help complete the form. The decision of the appeal panel can be appealed to the Court of
                       Queen’s Bench.




  05/2008                                  Children First Family Services                       Page 30 of 63
                                                                            Children First Family Services
                                                                                                CFFSA 05-03
                                  SUBJECT                                                         PAGE 1 of 1
POLICY MANUAL                      DELEGATIONS/ SUB-DELEGATIONS
SECTION - 05                      Reference:                                                      DATE: 2003-09
                                                                                                  Revised: 2007-09
FOSTER CARE PROGRAM

Children placed with Children First Family Association must have a current Delegation of Authority
signed and on file prior to or at the time of placement. The foster parent’s authority is received from
the Director of Child Protection Services through Children First, via a Sub-delegation of Powers
and Duties to a Child Care Giver.

Delegation of          The Delegation of Powers and Authority (delegated to the Executive Director) is the written
Powers and Duties      consent to the agency to provide service treatment, training and behaviour management to
                       the child. The foster parent receives a copy, which must be produced when required by
                       medical authorities, school boards, customs, etc. A copy is placed on the child’s file.

                       This Delegation is child specific and must be returned to the case worker or agency when
                       the child leaves, or forwarded to the new foster home if the child is transferred to a Children
                       First foster home. Without a Delegation of Authority, the Agency cannot sub-delegate to the
                       foster parents.


                       The agency, in turn, sub-delegates duties to the foster parent on the Sub-delegation of
Sub-Delegation         Powers and Duties to a Child Care Supervisor form (SSA 1757). The sub-delegation is to
                       be renewed yearly. The foster parent must produce a copy of this form when required by
                       medical authorities, school boards, customs, etc. A copy of the sub-delegation is retained on
                       the foster parent's file.

                       With each new child placed within an agency foster home, the case worker or designate will
                       submit a Delegation of Powers to the Agency. Foster parents are not to accept children into
                       their care without this consent unless Child and Family Services Authority deems it an
                       emergency and only if a verbal consent can be documented and followed up with written
                       consent within 24 hours.

                       Foster parents who are providing respite care must also have a valid Sub-Delegation of
                       Powers at their foster home and on their file at the Agency.


                       If a client is over sixteen (16) years of age, and there is an active support agreement with the
Support                Child and Families Services Authority, consent may be sought from this individual rather
Agreements with        than his/her guardian.
Child




                                                                            Children First Family Services



05/2008                                   Children First Family Services                                Page 31 of 63
                                                                                                   CFFSA 05-04
                                    SUBJECT                                                          PAGE 1 of 1
 POLICY MANUAL                                                  ETHICAL CONDUCT
 SECTION - 05                      Reference:                                                    DATE: 2003-09
                                                                                                 Revised: 2007-09
 FOSTER CARE PROGRAM

High ethical conduct is an expectation for foster parents as well as all agency staff. Foster parents
are expected to display good professional judgment, diplomacy, and the highest standard of
personal and professional ethics when dealing with clients, other agencies, regional authority, the
public, and the media, and in reporting the results of agency activities.

                        Foster parents will demonstrate respect and support for the self-esteem, independence,
 Professional
                        beliefs, and cultural practices of all staff, volunteers, other foster parents, and clients
 Conduct
                        served by the agency.


                        Unprofessional conduct, dishonesty, agency disloyalty, or slanderous or discriminatory
 Disciplinary           comments toward peers, management, or clients will result in disciplinary action or
 Recourse               dismissal. All reports of unprofessional conduct will be investigated by the Executive
                        Director immediately. An outcome to the investigation will be available, in writing, within
                        30 business days of the report.

                        Foster parents are expected to maintain professional boundaries when dealing with clients
 Professional
                        and their natural families. A foster parent’s role gives them the opportunity, by virtue of
 Boundaries
                        their professional role, to serve and help others. This power is abused if a client's
                        dependence on a professional is exploited, and the client is almost always injured. When
                        professionals abuse their power and position, they not only injure the client and violate
                        society's trust; they also damage their entire profession. Personal/intimate relationships
                        with clients, or former clients, or their family is prohibited.


 Ethical Conduct        Foster parents become familiar with a variety of resources available throughout Edmonton
                        and surrounding areas. Due to this familiarity, you may periodically be required to refer a
                        child to one of these resources. Should you make such a referral, the following ethical
                        conduct is expected:

                        At no time will a foster parent:
                             Accept payment or other considerations for the referral of a child to this
                             resource/service provider,
                             Make payment to a resource/service provider or organization for the referral of a
                             child,
                             Refer agency applicants, clients and/or their families to any private practice, which
                             you or any other agency staff are engaged.

                        Should you find yourself in a position where you are being asked to compromise this
                        ethical conduct, contact the Program Manager or Executive Director immediately.

 Foster Parent Code     Alberta foster parents are expected to abide by the Code of Ethics of the Alberta Foster
 of Ethics              Parent Association. Compliance to this code is an expectation of the Licensing
                        Regulations and Expectations for foster homes.


                        Foster parents may not accept placements from another child care agency during his/her
 Conflict of Interest   contract agreement with Child First Family Services.




                                                                             Children First Family Services
 05/2008                                    Children First Family Services                                Page 32 of 63
                                                                                           CFFSA 05-05
                                SUBJECT                                                      PAGE 1 of 1
POLICY MANUAL                         FOSTER PARENT PROMOTIONS/
                                                  Level 1 to Level 2
SECTION - 05                   Reference:                                                    DATE: 2003-09
                                                                                             Revised: 2007-09
FOSTER CARE PROGRAM

Children First encourages foster parent to continue learning and to develop their skill level to
better manage children and their behaviours. Foster parents are encouraged to Professionalize
their service to offer a Therapeutic Milieu within the home.
Foster parents start their foster care journey at Level 1. Through training, gained knowledge and
practical experience, foster parents may be promoted to the Level 2 or Specialized level.


Criteria for            If a foster parent wants to advance to provide a higher level they must discuss their
Advancement:            plans with their support worker. The minimum prerequisite to advance to the next level
                        is the completion of all the Level 1 training requirements. The support worker will
                        discuss with the foster parent the expectations of a Level 2 foster home as outlined in
                        the Foster Parent Classification Guide.
                        Advancement is not automatic with the completion of all Level I course work.
                        Decision to promote to the next level will be made based on:
Level I to Level II
                             Satisfactory performance of fostering duties to the level being recommended,
                             Positive case worker feedback,
                             Completion of the appropriate level of training and demonstrated ability to
                             effectively work with Level II children,
                             Demonstrated willingness to work professionally with the child's team,
                             maintaining standards and completing required documentation in a professional
                             and timely manner,
                             Demonstrated willingness to work with the natural family and their culture.
                        Chronic non-compliance with expectations of a Level II home may result in returning
                        the foster home to the Level I status.


                        All foster parents are required to attend a minimum amount of supplementary training
Maintenance Training    each year to maintain their status, as follows:
                              Level I; minimum of nine (9) hours per year;
                              Level II; minimum of twelve (12) hours per year;
                              Level III (Specialized); minimum of twelve (12) hours per year.




                                                                        Children First Family Services
05/2008                                Children First Family Services                             Page 33 of 63
                                                                                                 CFFSA 05-06
                                 SUBJECT                                                         PAGE 1 of 2
POLICY MANUAL                                          FAMILY & COMMUNITY
                                                               INTEGRATION
SECTION - 05                     Reference:                                                  DATE: 2003-09
                                                                                             Revised: 2007-09
FOSTER CARE PROGRAM

Children First Family Services supports the goal of family preservation and reunification when this is
in the best interest of the child. Family reunification is the planned process of reconnecting children
with their families by means of a variety of services and supports for the children, their families and
the foster parents. It aims to help each child and family achieve and maintain, at any given time, their
optimal level of reconnection—from full re-entry of the child into the family system to other forms of
contact, such as visiting, that affirm the child's membership with the family.


                    The agency encourages foster parents, in consultation with the child’s service team, to develop
Working with Bio-
Families            a working relationship with the natural family to support the parent/child role, mentor
                    appropriate parenting techniques, and facilitate the reunification process. When considering
                    the extent of contact with the natural family, foster parent and support worker need to consider
                    the following issues:
                          Personal safety, disruptions to the rest of the family, potential for allegations,
                          The foster child’s relationship with the foster family,
                          The foster parent’s risk for breaching professional boundaries and confidentialities.


Foster Parent       Foster parents are advised that outcomes ranging from full integration into the natural family
Responsibilities    to less extensive contact are possible. This is based on the service plan as developed by the
                    caseworker and service team. At the very least, foster parents are expected to help children
                    maintain a tangible tie to their past in the form of pictures, a life book or other memorabilia.
                    In an attempt to preserve the family unit, reunification would include:
                          An understanding that the biological family is the preferred child-rearing unit,
                          Recognition of the potential of the family to care for their child with assistance,
                          Awareness of the impact of separation and loss on the child and the biological family,
                          Involvement by of other appropriate family members.
                    The agency will request a copy of the Information Consolidation and other pertinent
                    information from the caseworker for background information on child and family issues. This
                    is to be shared with the foster parent. Foster parents are not expected to supervise visits
                    between natural parents and the foster child.


Service Team        Children in care, biological families, foster families, foster care support workers, caseworkers,
Involvement         Child/Youth Care Workers, other caregivers and service providers constitute an ongoing
                    partnership, which will promote effective team work. A commitment to early and consistent
                    contact between the child and family is an essential ingredient in preparing for, and
                    maintaining, a successful reunification. Foster parents will consult with their foster care
                    support worker before agreeing to make contact with the natural family.


                    Human diversity, such as, culture, race, ethnicity and ability must be respected. Lifestyles and
                    child rearing methods, which may be considered different or unusual, should be accepted if
Diversity           they promote the health and safety of the child.


                    Family is a small community which is connected to the larger community of extended family
Community           and neighbours. Foster families are integral in modelling a positive relationship between
Involvement         families and community resources. Foster parent responsibilities include locating and
                    promoting community integration (e.g. community groups, activities, cultural and
                    entertainment activities, etc.).


  05/2008                                   Children First Family Services                              Page 34 of 63
                        FAMILY & COMMUNITY INTEGRATION                           CFFSA 05-06                 p . 2 of 2


                    The foster parent must consult with the support worker before agreeing to contact (including
Post Placement
                    any baby-sitting or relief) with any child previously in their care. The support worker will
Contact with Bio-
Families            discuss the pros and cons, and the potential for allegation, conflict of interest, and risk to other
                    children in the home.
                    Providing relief for the natural family may affect the number of placements permitted in the
                    foster home. The agency does not provide any compensation to the foster parent in such cases.




                                                                              Children First Family Services
 05/2008                                    Children First Family Services                                Page 35 of 63
                                                                                                  CFFSA 05-07
                                SUBJECT                                                           PAGE1 of 2
POLICY MANUAL                                 FINANCIAL COMPENSATION
SECTION                         Reference:                                                   DATE: 2003-09
                                                                                             Revised: 2007-09
FOSTER CARE PROGRAM

The agency pays a per diem rate to foster parents to cover maintenance costs, plus a foster parent
skill fee, to provide for the day-to-day needs of children placed in their home. This money is not a
Wage or Salary and as such is not taxed, nor is the foster parents able to claim for tax credits.

 Maintenance         Foster home per diem payments include a basic maintenance amount intended to cover the
 Payment             child’s day to day needs such as:
                             Food,
                             Clothing,
                             Diapers,
                             Added insurance costs,
                             Household supplies,
                             Regular transportation,
                             Recreation, craft supplies,
                             Personal care items,
                              etc.

 Skill Fee Payment   The Per diem also includes a skill fee intended to acknowledge:
                            Foster parent abilities and skill development,
                            Time and effort in training, attend meetings. record keeping, and
                            Other professional activities on behalf of the children in their home.


                     The per diem payment is paid for each night the client is in the home. Payment to foster
                     parents is made twice monthly on the 15th and end of the month. Payments made to foster
                     parents are deposited electronically. To facilitate this process, the agency may require a cut off
                     date for payments, up to three (3) business days prior to deposit day, (e.g. payment on the 15th
                     of the month will include per diem payments up to and including the 12th of the month).


                     ADDITIONAL EXPENDATURES / FINANCIAL COMPENSATION
                     Receipts for any additional expenditure are to be submitted to the agency for reimbursement,
 Over and Above      NOT to the child's caseworker. There is no extra payment for nursery school fees.
 Receipts

                     No prior authorization is required to purchase school supplies, which covers books and
 School Costs        registration costs. Prior authorization from the case worker is required for any additional
                     school expenses which may be as follows:
                           Locker and student union dues,
                           School pictures, yearbook,
                           Lunch room supervision fees,
                           Industrial arts, home economics costs,
                           High school credit driver training costs,
                           Graduation costs for grade 9 or 12,
                           Any registration costs or supplies that the school supply allowance did not cover.
                     Under certain circumstances, the cost of school trips, tutors, correspondence school or
                     summer school may be covered. Prior authorization must be obtained from the case worker.
                     Up to $725.00 per year (ages 12 and older) may be available to subsidize the cost of
 Recreation          registration and supplies for organized sports, creative arts, or music lessons, etc. Prior
                     authorization must be obtained from the case worker. For children 11 years old and younger,
                     the maximum is $625.00. These dollars run the calendar year from January 1 to December 31.
                     Foster parents may request up to $425.00 per year to subsidize camp fees, or for a child to



   05/2008                                  Children First Family Services                               Page 36 of 63
 FINANCIAL COMPENSATION                                                               CFFSA 04-07 p. 2


Camp Fees        accompany the foster parent on vacation. Prior authorization must be obtained from case
                 worker and a Vacation Plan submitted to qualify.


                 Any equipment or supplies purchased for the child belong to the child and must go with the
Equipment        child when they leave the home.
Ownership

                 The case worker will provide the foster parent with the child's personal health number, treaty
Medical Care     number, and/or treatment services card. The case worker should also provide the foster parent
Costs            with information regarding what costs are not covered by the child's personal health number.
                 If the bio-parent is responsible in whole or part for any of the medical, dental, or optical care,
                 the case worker will advise the foster parent as to how to handle such a need.
                 If the child requires emergency treatment, the foster parent must inform the case worker or the
                 crisis unit immediately. Ambulance services may be utilized in case of an emergency only.


                 Any funds held on behalf of the client (e.g. spending money from home, work earnings, etc.)
                 must be documented and a balance sheet maintained. All entries must show a description of
                 the income and purchases, and all disbursements of funds are to be signed by the client. At
Personal Funds
                 placement termination, any money remaining shall be given to the child or guardian.




                                                                            Children First Family Services



 05/2008                                Children First Family Services                               Page 37 of 63
                                                                                             CFFSA 05-08
                                SUBJECT                                                       PAGE 1 of 2
POLICY MANUAL                                         GOALS & OBJECTIVES
SECTION - 05                    Reference:                                                 DATE: 2003-09
                                                                                           Revised: 2007-09
FOSTER CARE PROGRAM

Children First strives to provide quality foster homes, as well as quality training, support and
services to foster families and children in care.

                      It is the intention of Children First Family Services Association (CFFSA) staff to ensure
                      that:
Agency
Goals                      Each child/youth placed in foster care has been given consideration for an appropriate
                           match to a foster family in a sincere attempt to secure an enduring placement.
                           Contact with biological families is maintained and supported whenever possible, as
                           family connections are crucial to the child’s wellbeing.
                           Information pertaining to children and foster families is kept confidential.
                           On-going assessments of each foster family’s ability to provide appropriate care for
                           children are completed regularly.
                           They are available to advocate for foster families and foster children.
                           Each and every foster parent is screened, trained and supported. CFFSA will develop,
                           maintain and deliver the highest quality of support, educational training and learning
                           experiences for their foster families.
                           All foster children are in a safe, nurturing and supportive environment.
                           There is fair and equitable treatment for everyone, eliminating all known barriers.
                           Community resources are utilized to the best ability of all involved.

                     Nation wide, Child Protection Services are cooperating to provide measurable outcomes to
                     indicate the success of interventions with children while in care.
Measurable           Children First has developed a Program Outcome Logic Model. Foster parent input will be
Outcomes             fed into our database, which will show positive or negative outcomes for the children placed
                     in the foster home. This data is fed into the Regional database. The Region’s database will
                     provide data to the Provincial level, which ultimately feeds into the National Outcomes
                     Matrix.
CFFSA                OUTCOME A
Outcome                 Short Term Outcome (CFFSA PLM)
Statements                 1. Children placed with CFFSA have stable, nurturing family based
                               relationships.
                           2. Children placed with CFFSA are safe and protected.

                         [Mid-Term Outcome (Region 6 Goal #2)
                             Children-in-care will be protected and supported by permanent, nurturing
                             relationships. ]

                         [Long Term Outcome (Regional Outcome)
                             Children-in-care are protected from further abuse and neglect. ]

                     OUTCOME B
                        Short Term Outcome (CFFSA PLM)
                           1. Children placed with CFFSA will have their well-being maintained or
                                enhanced.
                           2. Children placed with CFFSA are nurtured by foster families that have
                                increased support and are better equipped to care for their foster children.

                         [Mid-Term Outcome (Region 6 Goal #3)
                             Foster Families will provide a safe environment and promote healthy child/youth
                             development.]
                         [Long Term Outcome (Regional Outcome)

                                                                          Children First Family Services
 05/2008                                 Children First Family Services                              Page 38 of 63
                 GOALS & OBJECTIVES                              CFFSA 05-08                p. 2 of 2


                 Children-in-care are safe, healthy, resilient, and self-reliant.]



          OUTCOME C
             Short Term Outcome (CFFSA PLM)
                1. Aboriginal children placed with CFFSA have increased opportunities to
                     enhance their cultural and spiritual growth.
                2. Aboriginal children placed with CFFSA have improved psychosocial
                    development.

             [Mid-Term Outcome (Region 6 Goal #4)
                The well-being and self-reliance of Aboriginal children-in-care will be promoted,
                supported, and comparable to that of other Albertans.]

             [Long Term Outcome (Regional Outcome)
                 Aboriginal children and youth receive culturally appropriate services.]




05/2008                     Children First Family Services                                 Page 39 of 63
                                                                                               CFFSA 05-09
                                  SUBJECT                                                        PAGE 1 of 1
POLICY MANUAL                                    GRIEVANCE PROCEDURES
SECTION - 05                      Reference:                                                  DATE: 2003-09
                                                                                              Revised: 2007-09
FOSTER CARE PROGRAM

Foster parent(s) in disagreement with policy interpretation, application or a decision made by their
support worker may file a grievance with the Agency Director.

  Filing a Grievance   If a foster parent is in disagreement with a decision made by Children First in regard to
  Against a Decision   their home, the foster parent should first meet with their support worker and the supervisor
  Made by Children     to attempt to resolve the issue. If no resolution is achieved within ten (10) business days,
  First                the foster parent can proceed to have the issue heard by the Executive Director. The issue
                       and previous decisions must be formally documented in writing. A decision by the
                       Executive Director will be made within ten (10) business days, or a written letter of
                       explanation for the delay will be forwarded to the foster parent.

                       If there is still no resolution, the foster parent and the agency may refer the issues to the
                       President of the Board of Directors. The President will request all written reports and may
                       choose to require up to date reports from the supervisor and Executive Director. The
                       President will review all written documentation and submit documents to the board for
                       direction and approval of resolution. The President would then issue a response on behalf
                       of the Board to the Complainant and Executive Director within twenty (20) working days
                       of receipt of the complaint.


  External Support     As an outside support, the foster parent has the right to include a member of the Alberta
                       Foster parent Association (AFPA). Notice of the involvement of a third party must be
                       made to the agency 48 hours prior to any meeting.




                                                                           Children First Family Services
05/2008                                   Children First Family Services                               Page 40 of 63
                                                                                                 CFFSA 05-10
                                 SUBJECT                                                           PAGE 1 of 1
 POLICY MANUAL                       PROPERTY DAMAGES/ PERSONAL
                                                        LIABILITY
 SECTION - 05                                                                                      DATE: 2003-09
                                                                                                   Revised: 2007-09
 FOSTER CARE PROGRAM

Neither the agency nor Regional Authority will provide any coverage for loss, injury or property
damage in your home. You must arrange for adequate insurance with your independent
insurance agency. You will want to have all perils on your policy.

 Damages Caused        Insurance coverage under the Alberta Foster Parents Association may cover damages that
 by a Foster Child     your insurance company will not. Confirmation with the association is necessary for each
                       individual situation. You are required to be a member of the AFPA to be eligible for their
                       insurance plan.

                       As a foster parent who exercises good judgment, proper care and supervision, you would
 LIABILITY             not be held responsible if the child is injured or death occurs accidentally, or if the child
                       hurts other people or damages property. You can only be held responsible if it could be
                       shown you were negligent in some way. Alberta foster parents are required to maintain
                       Liability coverage on their property of at least $1,000,000.


                       Foster parent are called upon to transport their foster children to a variety of activities.
 Vehicle Insurance     Foster parents must have current driver’s license and carry Liability Insurance on their
                       vehicle for a minimum of $1,000,000




                                                                            Children First Family Services
 05/2008                                  Children First Family Services                                 Page 41 of 63
                                                                                               CFFSA 05-11
                                 SUBJECT                                                         PAGE 1 of 3
POLICY MANUAL                                                        HOME SAFETY
SECTION - 05                                                                                 DATE: 2003-09
                                                                                             Revised: 2007-09
FOSTER CARE PROGRAM

Foster parents need to be vigilant in maintaining a safe home environment that is compliant with
the Public Health Act, Minimum Housing and Health Standards, and local by-laws. Foster homes
must be appropriately equipped for the age and developmental abilities of the children in their
care.

                     It is important that foster homes present an atmosphere that is pleasant and conveys dignity
Atmosphere
                     and respect for the client’s self-esteem, independence, beliefs, and cultural and spiritual
                     practices. Activities and routines should be planned which will enhance the child’s personal
                     and interpersonal skills, and to mold positive behaviors. Children need to have areas where
                     they can study, dine, play and meet with family members and significant others.


                     Any sexual contact or any other form of harassment, cruelty or abuse of a child in care (or
Harassment           neglect to protect a child from such) is strictly prohibited. Allegations will be vigorously
                     investigated.


                     The foster parent will help maintain a ‘Memory Book’ for every child in the home. It is
Client Memory        important to have a collection of pictures, memorabilia and other personal items that will help
Book                 to give the child a sense of personal history and their progress while in care. This book
                     belongs to the child and must follow the child to succeeding placements.


                     During the home assessment and yearly thereafter, a home safety checklist is completed to
Home Safety Check    determine if the home can provide a safe environment for the child. The safety checklist will
                     also be updated after home renovations are completed, or if the family moves to new
                     premises. The number of children placed in a home will not exceed municipal, provincial and
                     federal laws, regulations and licensing requirements.


                     Kitchen and food storage areas must be maintained with adequate supplies and equipment
Kitchen & Bathroom   and are hygienically maintained. Bathroom areas must be conveniently located, hygienically
Areas                maintained, and appropriately partitioned for privacy. Adults and older children in the home
                     should know and follow child safety practices.

                     Each client must have a separate bed, and separate storage area for personal belongings in an
Bedrooms             enclosed room that permits privacy for the child. Sleeping areas must be easily evacuated in
                     case of an emergency (e.g. adequately sized windows). Bedrooms should be equipped and
                     decorated to meet the age and behavioral requirements of the child, and should present a
                     “personal touch” that the child will identify with (i.e. personal and family pictures, toys,
                     posters, etc.)


                     Foster home will have appropriately placed fire extinguishers and smoke detectors, which
Fire Safety
                     need to be checked periodically to ensure they are in working order. A fire exit floor plan
                     should be strategically located and adequately marked to indicate exit routes. The foster home
                     will conduct fire drills at least once every three (3) months, which are to be recorded and
                     submitted to the office during annual foster home review.

                     All chemicals, drugs/ medications, toxic substances, alcohol, tobacco products, household
Toxic Substances     cleaning supplies, etc. are to be stored safely in original containers and out of reach of small
                     children. NO foster child, regardless of age, is to be permitted to have any of the above in
                     their possession.


                                                                          Children First Family Services
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                                    HOME SAFETY                          CFFSA 05-11                  p. 2 of 3



                  Except for short term emergencies, all babies must have their own crib for sleeping at night. A
                  car bed or play pen is not suitable to use as a bed. Due to the risk of injury, a small child
Playpen
                  should not be left unsupervised in a playpen.

                  All weapons (including firearms, BB guns, pellet guns, sport and hunting knives, cross bows,
Firearms &        arrows, etc.) must be trigger locked and stored in a locked cabinet. Ammunition is to be kept
Weapons           locked in a separate area from the firearms. Permission must be obtained from the case
                  worker to allow a foster child to use any weapon or firearm for recreational purposes.

                  Children must be closely supervised when around lakes, ponds, rivers, pools, etc. Home
Water Safety      swimming pools must be contained within a fenced yard, and access from the home must be
                  secured from children. Empty water from wading pools, buckets and baths immediately after
                  use. Infants, toddlers and preschool aged children, including all children with a medical
                  condition such as seizures, must be kept within arms reach at all times while bathing. Babies
                  and toddlers must never be left alone in a bath for any length of time. Toilet lids must be kept
                  down when babies or toddlers are in the home.


                  Temperature settings on hot water tanks must be set low enough to prevent accidental
Hot Water Tanks   scalding.

                  The foster home will maintain a portable record of information that will be taken in the event
                  of an emergency evacuation. The portable record must include the child’s full name; the
Portable File
                  name, address and phone number of each parent and/or guardian; the name and phone
                  number of an emergency contact person as designated by the parent or guardian; specific
                  information regarding any medication, health concerns, and/or allergies; and a recent
                  photograph of each child. Note: The foster parent’s portable file will be maintained at
                  Children First’s office.

                  Disposable latex or vinyl gloves will be readily available and used when handling body fluids
Universal         or materials contaminated by body fluids. Soap and warm water should be used:
Precautions            After contact with an infected person,
                       After contact with care articles contaminated with blood or body fluids,
                       Upon removal of gloves.

                  Clean up spills, surfaces or items contaminated with blood or specified body fluids using
                  detergent and water. Disinfect with a solution of one (1) part household bleach to nine (9)
                  parts water.

                  Items or waste soiled with blood or specified body fluids should be placed in doubled
                  garbage bags.

                  The foster parent should train all children to not share Razors, body piercing jewelry,
                  toothbrushes, and needles.

                  Needles are not to be broken, cut, bent, or removed from the disposable syringe. Do not
Needle Stick      recap used needles. Avoid needle sticks and cuts from sharp items. Needles should be placed
                  in designated containers i.e. bleach bottles, coffee tins, or specific containers obtained from
                  the pharmacy. If accidentally injured by a needle, the Needlestick Response Team is to be
                  notified at 480-6598.

                  The use of alcohol, although not prohibited, must be used in moderation around foster
Alcohol Use       children, and with consideration of the child’s abuse history. Many children in care associate
                  any use of alcohol with abuse, and in such cases consult with your support worker before
                  using alcohol with the child present. It is never acceptable for the foster parent to drink to the
                  point of becoming intoxicated while foster children are in the home.

                  It is illegal to give alcohol to any foster child, or allow them to use alcohol at any time while
                                                                           Children First Family Services
05/2008                               Children First Family Services                                Page 43 of 63
                                     HOME SAFETY                        CFFSA 05-11               p. 3 of 3


                    under your supervision.

                    All tobacco products are considered contraband and should be dealt with accordingly.
Tobacco Products    Caregivers, staff or students will not purchase tobacco products for any foster child, nor
                    allow them to have any in the foster home or at any agency function. Foster parents are
                    required to provide a non-smoking environment, ensuring that children-in-care are not be
                    exposed to second hand smoke in a residence where they reside (this includes in vehicles
                    when children are being transported). To set a positive example, caregivers who use tobacco
                    related products are asked not to do so in the presence of their foster children.


                    This policy is not intended to restrict in any way the spiritual use of tobacco or related
Ceremonial Use of   ceremonies.
Tobacco




                                                                         Children First Family Services
05/2008                               Children First Family Services                             Page 44 of 63
                                                                                                  CFFSA 05-12
                                   SUBJECT                                                             PAGE    1 of 1
POLICY MANUAL                                         EMERGENCY PREPAREDNESS
SECTION - 05                      Reference:                                                     DATE: 2007-09
                                                                                                 Revised:
FOSTER CARE PROGRAM

In the event of a disaster emergency, foster parents must report to Children First Family
Services, or the emergency after-hours cell line, as soon as is practical. Children First will report
to emergency services, and child protection services (if applicable), the name and last know
location of any staff, foster parent or client that does not report to the office in a reasonable
amount of time.

  Disaster Protocols   Local disasters could include such events as tornado, ice storm, heavy snowfall,
                       electrical outages and terrorist attacks, etc. In the event of any disaster, the foster parent
                       is to notify the agency of their location and situation as soon as possible.


  Emergency Supply     Foster homes are expected to maintain sufficient emergency supplies to last 72 hours
  Kit                  following a disaster. A foster home emergency supply kit should minimally include:
                                Flashlight - with extra batteries,
                                Battery-powered radio,
                                Non-perishable food items - three day supply for each person;
                                Water - one gallon per person,
                                First aid kit supplies,
                                Tools and supplies - e.g. blankets, plates, cups, personal hygiene supplies, and
                                A basic tool kit.


                       Foster Parents are also expected to have a Vehicle Emergency Survival Kit in their
  Vehicle Emergency    vehicle at all times. The vehicle emergency kit should minimally contain:
  Survival Kit                  Roadmap,
                                First Aid Kit,
                                Flashlight and emergency lights,
                                Clothing and footwear adequate for weather conditions,
                                Energy Bars, and
                                Survival blanket.




                                                                                 Children First Family Services
05/2008                                    Children First Family Services                                  Page 45 of 63
                                                                                              CFFSA 05-13
                                SUBJECT                                                         PAGE 1 of 2
POLICY MANUAL                                                   LICENSING CRITERIA
SECTION - 05                    Reference:                                                  DATE: 2003-09
                                                                                            Revised: 2007-09
FOSTER CARE PROGRAM

All foster homes accepting children with Family Enhancement Act status are required to be
licensed. Licensed renewals are coordinated along with the foster home annual review.

Regular License      A foster home license is issued for a maximum of one (1) year, to be renewed annually. A
                     license may, under exceptional circumstances, be issued for less than a year.

                     The agency recognizes two classifications of licensed foster homes:
License Overloads           Licensed foster home for up to two children,
                            Licensed foster home for more than three children (overload license).


                     The licensing office will forward an application/renewal to the foster home, and a copy to the
Applications &       agency. All required information and documentation must be received at the licensing office
Renewals             at least sixty (60) days prior to the expiry date before a license renewal is considered. The
                     foster parent annual review will be coordinated with the renewal of the foster home license.

                     The agency, on behalf of the licensing officer, will ensure that all renewal documentation is
                     received and the application process is completed prior to the expiration of the license.
                     Documents to be renewed include:
                           Up-to-date CRIM, CYIM checks; first aid certificate, etc.,
                           Completed annual home assessment,
                           Completed environment/home safety check,
                           Compliance to health and safety regulations,
                           Training as identified in the training plan,
                           Compliance to other accreditation/policy standards as required.


                     Foster parents must notify the agency and licensing office when any significant change to the
Changes to License   residence of the license holder, including:
                           A change of location,
                           A change that alters the living space of the residence,
                           Any change in the residents of the foster home,
                           Any other change in circumstances (e.g. health/finances of the foster parent) that may
                           affect the ability of the license holder to continue to operate a foster home.

                     To ensure compliance with regulations and policies, the agency and licensing officer will
                     inspect the facility when a change has occurred prior to varying the license. As the license is
                     specific to a foster parent (license holder) at a specific address, written notification of
                     changes must be provided 30 days prior to the move.

                     Foster homes are subject to unannounced inspections to ensure that children and youth are in
Duties of License    an environment that is safe and supportive at all times. The agency and licensing officer shall
Holder               monitor the foster home for compliance to the following regulations and policies:
                          Both foster parents have completed first aid training and hold a valid First Aid
                          Certificate,
                          The foster home and grounds must be well maintained as specified in the Safety
                          Environment Assessment for Foster Care and Agency policy,
                          Meals and snacks are provided to foster children in accordance with the Canada Food
                          Guide or a similar food guide (e.g. the Aboriginal Food Guide), and are provided at
                          appropriate times and in sufficient quantities in accordance with the needs of each child.
                          Food preparation must be age and developmentally appropriate. Foods that present a
                          risk of choking (hot dogs, grapes) are not served or are modified before serving, to
                          small children,




05/2008                                 Children First Family Services                               Page 46 of 63
                                LICENSING CRITERIA                            CFFSA 05-13                  p.2 of 2



                             The Canada Food Guide is posted in the home,
                             Fire escape plan is posted and adequate drill logs are maintained,
                             All other requirements as required by regulations of the Child, Youth and Family
                             Enhancement Act and agency standards/policy.


                        Questions related to the licensing of foster homes can be directed to:
Contacts                     Region 6 Licensing Unit, Karen Evoy, Supervisor
                             Parkington Plaza, #301, 10408 - 124 Street NW,
                             Edmonton, AB. T5N 1R5



                        To become a licensed foster home for more than three children the foster parent must have
License Overloads       been fostering for at least two (2) years and have completed 50% of Level I Core Training.
                        The licensing office will request health, building and fire inspections by the local county or
                        district.

                        Based on the agencies assessment of the home, the licensing officer will identify a maximum
Additional Children     number of children that can be placed in the foster home. This information will be recorded
                        on the license. The decision to add additional children will only be considered if the
                        following conditions are met:
                             Adequate living & play space for the additional child,
                             Demonstrated skill of the foster parents to handle additional children,
                             Availability of supports to the family,
                             Approval from the case workers of children currently in the foster home.

                        Overloads in foster homes may occur for the following reasons:
                             Returning child previously placed in the home,
                             Sibling groups,
                             Mother and child placements,
                             Considering ethnic or cultural practices.


NOTE: The maximum numbers are not impacted when a foster home provides respite, which includes vacation
coverage. However, adequate sleeping arrangements and childcare supervision is expected and must conform to
agency policy.

Respite is defined as short-term relief, such as for a weekend, 1-2 days, or vacation coverage. A vacation is
normally viewed as a 2-3 week period. Respite is not an emergency placement following an apprehension. All
placements, including emergency placements, cannot exceed the maximum number of placements identified in
the license.




                                                                                Children First Family Services



05/2008                                    Children First Family Services                               Page 47 of 63
                                                                                                CFFSA 05-14
                                  SUBJECT                                                         PAGE 1 of 2
POLICY MANUAL                             REPORTING RESPONSIBILITIES
SECTION - 05                                                                                   DATE: 2003-09
                                                                                               Revised: 2007-09
FOSTER CARE PROGRAM

As Para-professionals, foster parents are expected to submit written and verbal reports and
other requested information regarding the progress (or lack of) for the children in their care. All
agency staff and foster parents have an ethical responsibility to protect the confidential nature of
information imparted to them.

  Written Records      Therefore, all records, log notes, and client information will be locked in a secure cabinet and
                       no confidential information is to be revealed without the written permission of the child's case
                       worker. All child-related information will be returned to the case worker after the child leaves.
                       Any logs or notes retained by the foster parents after the child leaves will be destroyed within
                       two (2) years. Any paper documentation not being returned must be destroyed by shredding.

                       Foster parents will ensure that any information of a confidential nature stored on a computer
                       (including digital pictures) is password protected. No private or confidential information
                       concerning the child will be placed in the body of an e-mail. Foster parent will ensure that any
  Electronic           e-mail, letter, or other documents sent to the case worker will be copied and sent to the agency
  Information          as well.

                       Required Reports

                       During after business hours, the on-call foster care support worker and Children’s Services
                       Crisis Unit is to be notified of the incident as soon as possible. A report must be written on the
                       Incident Report Form at the time of the incident and submitted to the foster care support
  Critical Incidents   worker within one (1) business day. The following incidents are considered Critical and must
                       be reported immediately to the foster care support worker and case worker.
                              A medical or other kind of emergency or dangerous situation or injury occurs,
                              Any situation where the child places others at risk,
                              Child has been in a vehicle collision, even if there have been no injuries,
                              Child has a serious illness, or injury resulting from an accident,
                              Child has a legal problem or is involved with criminal activities,
                              Suspicions, allegations, or disclosure of any abuse, either within or outside the agency,
                              Refusal to take prescribed medications, or adverse reactions to any medication,
                              The child is involved in any physical restraint or search,
                              The child is away from the foster home, or scheduled program, without permission
                              (AWOL),
                              The child is involved in an unlocked confinement situation.

                       The foster care support worker will fax a copy of the critical incident report to the case worker
                       and retain a copy of the report on file. Copies are mailed to the regional authority service
                       consultant.

                       Recording of an incident should include only facts, direct observations, actions taken, and
                       information about the situation. Do not include opinions, speculations, assumptions, or place
                       blame.

                       Foster parent(s) will maintain daily logs/journals for each foster child. As a professional, do
  Daily Logs           not rely on memory when reporting facts to other members of the service team. Log notes are
                       used to record significant information that may need to be recalled later. There is no prescribed
                       format to make daily logs so please consult with your support worker as to the best method to
                       record logs. Your foster care support worker may review log notes during the monthly home
                       visit.

                       Foster parents will ensure that fire drills are conducted with all members of the household
  Fire Drill Logs
                       minimally every three (3) months. A fire evacuation plan is to be posted on each floor of the
                       home. Fire drills will be documented on an approved form and returned to the agency at year

                                                                            Children First Family Services
05/2008                                    Children First Family Services                               Page 48 of 63
                              REPORTING RESPONSIBILITIES                    CFFSA 05-14                  p . 2 of 2


                     end. Documentation should include the date and time of the fire drill and who was involved,
                     (e.g. any problems or issues, child’s response, etc.).


 Progress Reports    A written progress report is completed monthly on each child in care. This needs to be
                     submitted to the support worker by the last day of each month. The content of the monthly
                     report should include a summary of the daily logs, including:
                          Over-all behaviour of the child,
                          Relationships between the foster parent, peers, siblings, other family members,
                          Programs, activities, etc. that the child is involved with,
                          School progress in terms of attendance, or problem areas,
                          Any medical concerns; eating, sleeping habits,
                          Contacts with natural family i.e. visits, phone contact,
                          Positive comments,
                          Identified problem areas,
                          Any other information as requested by case worker,
                          Any critical or significant incidents.


                     All children over the age of 5 years will receive a personal allowance. Documentation on the
 Allowance Reports   appropriate form must show the date and amount of monthly allowance. Children over the age
                     of twelve will be asked to initial the report as well. Please forward the completed report to
                     your support worker along with the month end report.

                     Children that come into care will be provided a wardrobe of clothing by the caseworker.
 Clothing List       Foster parents are then required to maintain an adequate clothing wardrobe. When a child
                     arrives in your home list all clothing, noting the condition of the clothing. The caseworker may
                     want to see the clothing list. Your support worker will verify condition of clothing upon
                     arrival (orientation meeting), as well as on-going purchases and condition of the child’s
                     wardrobe on a regular basis.

                     Foster parents receive a monthly allowance (clothing budget portion of the per diem) to
 Clothing Purchase   maintain the child’s wardrobe. The clothing allowance is considered the foster parent’s
 Report              minimal requirements, and proof of purchases to the $ amount will be required. All purchases
                     must be documented and receipts retained.

                     Upon discharge the foster parent will complete a clothing discharge report. The support
                     worker will sign off on the report. A copy will be placed on the child’s file in the agency, and
                     a copy forwarded with the child’s belongings. A foster parent unable to prove minimum
                     purchases as outlined in the child’s clothing allowance, may be required to purchase clothing
                     up to the specified amounts.

                     As a foster parent you will need to document all medication given to foster children, including
 Medicine
                     over the counter medications, vitamins, herbs, etc. Initial each entry and forward the
 Administration
                     completed form to the support worker along with the month end report. You will need to
 Report
                     document all medical appointments (including dental and optical) also. Documentation will
                     include, minimally:
                           Doctor’s name and address,
                           Reason for the visit,
                           Outcome (e.g. prescription received, referral, medical treatment, follow-up, etc.).




                                                                            Children First Family Services
05/2008                                 Children First Family Services                               Page 49 of 63
                                                                                                    CFFSA 05-15
                                 SUBJECT                                                            PAGE1 of 1
POLICY MANUAL                                       POLICY & PROCEDURES
SECTION - 05                     Reference:                                                   DATE: 2003-09
                                                                                              Revised: 2007-09
FOSTER CARE PROGRAM

Children First Family Services Association is directed and managed in accordance with established
policy and procedures. Agency policies will reflect compliance with the Canadian Accredatation
Council of Human Services (CACHS) program accredation standards, as well as contract
agreements.
All staff, students and foster parents must read and become familiar with all such policies and
procedures. Once the manual has been read, the staff or foster parents will acknowledge their
understanding by applying their signature to the appropriate form, confirming understanding and
agreement. This form will then be kept on file for future reference.

  Purpose           To assist foster parents with the task of parenting, we provide this manual, which includes our
                    philosophy, principles, standards, guidelines and expectations. Agency policies are not to be
                    considered all-inclusive. Policies and Procedures are provided as guidelines only, and are
                    not meant to supersede sound professional judgment, or in any way contravene stated
                    child welfare expectations/ policies. It is our hope that this manual will assist foster parents
                    in understanding the guidelines for effective fostering.

                    Children First Family Services Association requires all staff and foster parents to read, sign
                    and adhere to the outlined policies. These policies are the essence of a good working
                    relationship with all referral sources, clients and staff members. Any potential of deviation
                    from these policies must be first discussed with the Executive Director and the client’s Service
                    Team, prior to any action being taken. Adherence to written policy protects the best interests
                    of all people involved. Violation of these policies may result in an investigation of your foster
                    home and may also be grounds for disciplinary action up to, and including, termination of
                    employment or withdrawing your status as an active foster family.

                    On occasion, revisions are required to specific policy. Should this occur, you will be given an
  Revisions         amendment to insert into your manual. Policy changes will also be announced in our
                    newsletter, and during in-service meetings.

                    If you should have any questions, please feel free to call the office for clarification.

                    NOTE: The Agency reserves the right to terminate or modify any policy with
                    reasonable notice.


                    Compliance to Agency Policy and Procedure will be reviewed during annual evaluations.
  Compliance        Failure to follow Agency Policies and Procedures may lead to disciplinary action.




                                                                              Children First Family Services
05/2008                                  Children First Family Services                                 Page 50 of 63
                                                                                                   CFFSA 05-16
                                   SUBJECT                                                           PAGE 1 of 2
POLICY MANUAL                                             SERVICE AGREEMENT
SECTION - 05                       Reference:                                                     DATE: 2003-09
                                                                                                  Revised: 2007-09
FOSTER CARE PROGRAM

The foster parent and agency will enter into a signed agreement which will acknowledge the
commitment of the foster parent to provide continuous care to a child received in placement. The
following is an overview of some of the main components in the agreement.

Probationary Period   NEW foster homes will be placed on probation for a period of one year following the
                      placement of the first child. At the end of the probationary period, the agency will conduct a
                      review to evaluate the foster parent’s understanding of expectations and their continued
                      motivation to foster. The foster parent will be given the opportunity to assess whether the
                      agency’s level of support is adequate for their family needs.

                      New foster parents are provided with the agency policy manual as a part of their orientation.
Indemnity Waiver      Foster parents are expected to know and abide by the policies of the agency, Regional
                      Authority, Licensing Unit and the Foster Parent Code of Ethics. Foster parents will be
                      required to sign a declaration confirming that they have received, understand, accept and
                      promise to comply with the information contained in the agency manual.

                      Canadian Accreditation Council (CAC) standards require 100% compliance to foster parent
Compliance to         file requirements (i.e. renewals, training, re-certifications, etc.). As a result, if a foster parent
Standards             remains overdue in any area (e.g. first aid, training needs), or fails to correct any deficiency
                      in standards, licensing requirements or contract obligations, the agency will place the foster
                      home ‘on hold’ until deficiencies are resolved. A foster parent in disagreement with being on
                      hold may file an appeal to the agency.

                      Foster parents are responsible to maintain current and up-to-date conditions of contract such
Foster Parent         as security clearances, training re-certifications, licensing requirements, safety standards, etc.
Responsibility to     The agency will make reasonable efforts to track required updates and communicate renewal
Documentation         dates to foster parents in a timely manner. Regardless, the foster parent is responsible to
                      ensure that their conditions of contract and licensing requirements remain current.
                      Documentation of all attempts to correct deficiencies will be placed on the foster parent’s
                      file.

Progressive           Repeated reminders and requests to bring requirements up-to-date may result in increased
Discipline            disciplinary actions in addition to the above, such as:
                               Children First will be obligated to report the deficiency to the licensing office and
                               case workers involved,
                               Foster home license may be revoked by the licensing office,
                               Letter of reprimand will be placed on the foster parent’s file,
                               The agency will increase supervision of the foster home,
                               Access to other agency benefits will be put on hold, such as:
                                   o Processing of receipts, etc. will be suspended,
                                   o Suspension of electronic deposit system for per diem payments,
                                   o In extreme situations, the skill fee portion of per diem may be temporarily
                                        held in trust until the issues are resolved;,
                                   o Other benefits from time to time offered by the agency,
                                   o Termination of the foster care contract.


Oath of               All staff, service providers and persons over the age of eighteen (18) who reside in a foster
Confidentiality       home will sign an oath of confidentiality, agreeing not to disclose any confidential
                      information except to the case worker, child support team, or under subpoena.

Confidentiality       All information received from the regional authority, Children First Family Services, (e.g.
                      placement package, other records, log notes, and client information, etc) is considered
                      confidential, and must be kept in an inaccessible area such as locked storage cupboard,
                      locked filing cabinet, computer with passwords and firewall, etc.. When the child leaves the
                      foster home all this information is to be returned to the case worker, support worker, or

05/2008                                    Children First Family Services                                  Page 51 of 63
                                 SERVICE AGREEMENT                             CFFSA 05-16                p.2 of 2



                       destroyed by shredding (with permission).
Conflict of Interest
                       Foster parent may not accept placements from another foster care or child care agency
                       during his/her contract agreement with Children First.

Notice of              The agency may terminate the contract with a sub-contractor with thirty (30) days notice.
Termination            Reasons to terminate the contract are based on the seriousness of the concern, such as:
                              Failure to comply with the terms and conditions of the contract, standards, policies,
                              procedures and/or established rules for the operation of the foster home,
                              The well-being and safety of the foster child is at risk,
                              Discrepancy in information from initial application and/or home study,
                              Regional authority refuses to place children in the home,
                              Negative outcome of an investigation,
                              Substandard housekeeping resulting in risk factor to child, i.e. health/safety issue,
                              Poor parenting skills, poor judgment, poor communication/negotiation skills.

                       A foster parent may terminate the contract as per the terms of the contract agreement, with
                       thirty (30) days notice.

Closure of Foster      If the agency is considering the closure of a home, the following process will occur:
Home                            Foster care support worker and supervisor will meet with the foster parent to verbally
                                address the concern and, if indicated, outline the expectations as to improvement.
                                Time lines will be established as to when improvement must occur,
                                Letter expressing concern will be sent by foster care support worker to the foster
                                parent,
                                Increased supervision may be recommended as an alternative to closure,
                                Consultation may occur with other professionals involved in the child's care,
                                If foster parent has not met the expected response or a negative outcome occurs from
                                an investigation, closure of the foster home may occur,
                                The foster parent is notified of the closure of the home by registered letter within
                                fifteen (15) days of the decision.




05/2008                                    Children First Family Services                              Page 52 of 63
                                                                                               CFFSA 05-17
                                   SUBJECT                                                       PAGE 1 of 1
POLICY MANUAL                              SUPERVISION – FOSTER HOME
SECTION - 05                      Reference:                                                 DATE: 2003-09
                                                                                             Revised: 2007-09
FOSTER CARE PROGRAM

Children First is responsible to ensure that each active foster home is conforming to all applicable health,
fire and safety codes, as well as compliance to licensing regulations.

  Safety Checklist        A safety checklist is completed upon approving each foster home. This checklist is
                          maintained on the foster parent’s file. The Support Worker will visit the foster homes on a
                          monthly basis and informally assess the premises at that time. However, on the foster
                          parents’ yearly evaluation, a formal checklist is completed again. Breach of these safety
                          protocols could result in closure of home.

                          The Agency will complete a yearly review of all foster homes, which includes the
  Annual Review           assessment of skills, goals for future development and recommendations for the type of
                          child that should be placed in the home. The caseworker is also contacted for his/her
                          evaluation of the foster home; this information is shared with the foster parents during the
                          evaluation. The review will deal with the following elements:

                          A safety checklist for accident prevention including these items and concerns:
                                Fire extinguishers,
                                Smoke detectors,
                                Evacuation plans,
                                Proper storage of medications and toxic substances,
                                Universal safety precautions,
                                If any person living in the home has any weapon(s) or article(s) that could be used
                                as a weapon (e.g. guns, ammunition, bows and arrows, darts, etc), these items must
                                be secured in a locked cupboard, and
                                Any and all guns must be trigger-locked and stored separately from ammunition,
                                Criminal Record Checks for all adults who live in the home are current and on file
                                (Criminal Record Checks will have been completed within the last 3 years). If the
                                Criminal Record Check does not come back marked clear, there must be written
                                documentation indicating the rationale used to determine that a person served would
                                not be at risk.
                                Verification of other child and youth involvement. This means verification of Child
                                & Youth Information Module/Intervention Record Check or a declaration that
                                Intervention Record Checks have been conducted for all persons that have direct
                                contact with children, must be signed and dated (prior to first contact with persons
                                served), Intervention Record Checks that are no older than 6 months can be
                                considered current, and if the Intervention Record Check does not come back
                                marked clear, there must be written documentation indicating the rationale used to
                                determine that a person served would not be at risk.
                                Foster parents have adequate liability insurance (as defined by agency policy) on
                                their home, vehicle(s), and property;

                          The Agency will reassess the foster home if there is any change in the foster parents’
  Re-Assessment           circumstances that may affect the child in care, e.g., change in membership in the family,
                          change in the family’s finances or health, relocation, etc.




                                                                              Children First Family Services
 05/2008                                   Children First Family Services                             Page 53 of 63
                                                                                                    CFFSA 05-18
                                 SUBJECT                                                          PAGE 1 of 2
POLICY MANUAL                            SUPPORTS TO FOSTER HOMES
SECTION - 05                    Reference:                                                   DATE: 2003-09
                                                                                             Revised: 2007-09
FOSTER CARE PROGRAM

The agency supports foster families 24 hours per day, advocating for the rights of children, arranging
for training and social gatherings, and serving as a liaison between our foster families and Alberta
Children’s Services.

NOTE: Support to a foster parent does not necessarily mean that the agency must always
agree with the foster parent. Support is defined as a set of beliefs and an approach to
strengthening and empowering families and communities so that they can foster the optimal
development of children, youth, and adult family members. Support includes adequate
supervision and consultation to ensure compliance with standards. Support also includes
honest appraisal and feedback to the foster family on their abilities and potential risk for
allegations.

  Agency                 The agency will have on-going supportive and open contact, via the telephone, with the foster
  Responsibility         parent(s) at least every two weeks, and face-to-face visits at the foster home once a month.
                         Voice mail is available to foster parents to leave detailed messages for their support worker.
                         For urgent matters, foster parents may request to consult with the back-up support worker
                         or agency management staff. In emergencies, foster parents are asked NOT to leave voice
                         messages.

                        The primary care provider is expected to attend in-service/ support group meetings that are
  Support Meetings      held minimally six times per year. During these meetings you will have the opportunity to
                        speak informally with other foster parents and agency staff. Short training sessions are also
                        offered which give credit towards the additional six hours of training you require per year.
                        Support meetings are available in either ‘small group’ format that allows foster parents to
                        support one another, or a professional speaker is available for a presentation and discussion. A
                        variety of topics are covered, and ‘dads only’ or ‘bio-children’ groups may also be offered.

                        Attendance will be taken during these meetings and minutes will be recorded and kept on file.
                        Absence from these meetings in excess of four times per year will result in a review of the
                        foster parent’s commitment to fostering and could result in probation or termination.

                        A newsletter will be available every other month and can be picked up at the office when you
  Newsletter            get your cheque. A copy of the newsletter is also available on-line. It will contain information
                        that is collected from various foster parents, foster care workers and from other resources.
                        Your input is greatly appreciated and the agency invites suggestions and feedback.


                        Foster parents are paid per diems to provide for the maintenance of the children in their
  Financial             homes. These funds cover such items as food, clothing, recreation, craft supplies, gifts, baby-
  Compensation          sitting, etc. Foster parents also receive a skill fee based on training and skill level. We offer a
                        three tier per-diem rate depending on training levels, years of service, and behavioral needs of
                        the children. The agency also pays for all renewals such as first aid, CRIM, and Aboriginal
                        Awareness. Transportation is reimbursed at current contract rate agreements.

                         Respite is defined as a foster family’s time away from fostering duties (e.g. vacation). Foster
  Respite                parents are offered 4 respite days per year at full per diem rates, after they have completed 6
                         months of service with the agency. If you require respite, contact your support worker who
                         will attempt to make arrangements with an alternate caregiver within the agency, unless you
                         have access to other family members who are able to provide respite. Your support worker is
                         expected to notify the appropriate case worker regarding the respite, including information
                         pertaining to the caring family providing relief.

                         Unless this request is an emergency situation, you are asked to give a minimum of two (2)
                         weeks notice in order to co-ordinate an appropriate match. The foster parent caring for the
                         child will receive the per diem rate. It is expected that the foster families involved will make


 05/2008                                  Children First Family Services                               Page 54 of 63
                        SUPPORTS TO FOSTER HOMES                                CFFSA 05-18                 p.2 of 2


                      their own arrangements for transporting the child(ren).

                     Relief is similar to Respite, except is usually shorter in duration such as an evening or day off
Relief               to attend to personal matters. Funding for periods of relief are provided for in the daily per
                     diems. Foster parents are advised to set aside a certain portion of their per diems payments to
                     pay for relief as needed.

                     NOTE: When children are away from your care either for relief, overnight visits or on a home
                     visit, you must be available should this break down (e.g. the child becomes ill; the caregiver or
                     parent becomes unable or unavailable to protect and provide care, etc.). This information must
                     be forwarded to the Agency.

                     At intake, the agency makes an attempt to obtain as much information as possible concerning
Placement Matching   the needs and behavior of the child so the foster parent is able to make an informed decision as
& Support            to the appropriateness of the match. The needs of the child are carefully matched to the
                     training and skills of the foster home. The foster parent is always given the last word on
                     whether they will accept a placement or not. Upon placement of a child, the agency will make
                     phone contact within 24 hours of placement. The support worker will make face-to-face
                     contact in the foster home within 7 days of placement. Initial behavioral assessments are
                     discussed and an initial case plan is prepared.

                     Children First offers several social activities each year to bring foster parent together in an
Social Activities    informal environment to foster building connections with other foster parents. In addition to
                     the Christmas party, picnic, and foster parent appreciation dinner, we also arrange from time to
                     time other activates to allow foster parents to connect with their peers.

                      Support Worker Role

                      The agency assigned support worker will visit the child in the foster home within the first
On-Going Support/     week of placement to meet the client and to complete an agency orientation. Ideally, the
Observation           child’s case worker will be present also.

                      On-going support includes in-home visits to observe the interaction between the child and the
                      foster family during home visits. It is important that the placement is considered a good match
                      for both client and foster home. Your support worker will have contact with the child
                      monthly, and will be available to facilitate involvement with the case worker and other
                      professional persons.

                     A support worker is available at any time when special concerns are identified. In home
Home Consultations   consultations occur minimally once per month. Support workers will return calls at least by the
                     next business day. Children First offers a 24-hour crisis support line for foster parents. After
                     regular business hours the crisis line cell phone is staffed by a qualified Foster Care Support
                     Worker, who is available for in-home support if an emergency requires face-to-face contact.


                     Children First is committed to on-going support throughout an investigation, along with
Investigations       providing Defensive Parenting courses.

Training             Training is crucial to a foster parent’s success. After Core Training is completed, foster
                     parents are required to complete in-depth training workshops presented by specialists in
                     behavior management. Topics are varied, and training sites are available throughout the city
                     through our partnerships and linked agencies. Specialized training is provided in cultural
                     sensitivity, first aide, suicide intervention, anger de-escalation and non-abusive restraint. Other
                     topics are offered as need and opportunity arises.




                                                                                Children First Family Services
05/2008                                Children First Family Services                               Page 55 of 63
                                                                                                    CFFSA 05-19
                                   SUBJECT                                                          PAGE1 of 2
POLICY MANUAL                           TRAINING FOR FOSTER PARENTS
SECTION - 05                                                                                       DATE: 2003-09
                                                                                                   Revised: 2007-09
FOSTER CARE PROGRAM

Children First promotes the Professionalization of foster care through a standardized training/educational
program. Foster parents are encouraged to build on the basic knowledge gained through pre-service training, to
increase intervention skills and to develop a professional knowledge base in childhood development. On-going
training is required to maintain a foster home license.


                       Alberta foster parent are classified as either Level 1, level 2, or Specialized, depending on:
Core Training
                            Level of training,
                            Ability to document appropriately,
                            Understanding and ability to follow agency standards/policy,
                            Parenting skill level, and
                            Child related experience.
                       Specialized homes will be classified according to the individual needs of the child(ren) which
                       the foster parent can demonstrate they are able to meet.
                       At the time of licensing approval, and at each classification change, foster parents must be
                       advised of, and have a clear understanding of the expectation inherent in that level.

                       Prospective foster homes are required to take a minimum of eighteen (18) hours of pre-service
New Foster Homes       (both primary and secondary foster parent) prior to the placement of children so that applicants
                       can make an informed decision about whether or not to foster. This training will address, but is
                       not necessarily limited to, the following:
                              Rights of the person served;
                              Roles, responsibilities, and rights of foster parents;
                              Roles of others involved with the person served;
                              Information about the strengths and needs of persons served who require foster care
                              services and their families;
                              Maintaining the familial, cultural and spiritual ties of the person served;
                              Introduction to the laws, regulations, policies and values that direct child welfare
                              programming in general and foster care programming specifically;
                              Health and safety procedures (e.g. universal precautions, handling medication, working
                              with suicidal persons, etc.); and
                              The impact of fostering on foster parents and all aspects of family life.
                       After approval, new foster homes will generally be classified as Level 1. All foster home care-
                       givers must complete a minimum of thirty-nine (39) hours (identified as Level 1 Pre-Requisite
                       Training Modules) of Level 1 training before completing two (2) years of fostering. All Level
                       1 training must be completed by all foster home care-givers within four (4) years following the
                       issuing of the initial foster home license. Failure to complete necessary training in the allotted
                       time will result in the home being placed on hold, and/or other progressive disciplinary
                       measures.

In-Service Meetings    The main care-giver is required to attend a minimum of six (6) hours of in-service/staff
                       meetings per year. In-service meeting are considered as ‘staff meetings’ and foster parents are
                       expected to arrive on time and stay for the entire meeting. Attendance is mandatory and will be
                       recorded on the foster parent's file. Funding for baby sitting, if required, is provided for in the
                       per diem. Foster parents who do not attend in-service meetings without a valid reason may be
                       subject to progressive discipline.


                       Foster parents will complete a recognized Emergency First Aide and Child/Infant CPR course
Emergency First
                       before the placement of the first child. First aide certificates for each care-giver must remain
Aid & Child CPR
                       current and are to be renewed every three (3) years. Fees for certificate renewals are covered
                       by the region.



    05/2008                                   Children First Family Services                                Page 56 of 63
                  TRAINING FOR FOSTER PARENTS                                      CFFSA 05-19               p.2 of 2


                       Foster parents are expected to complete the agency approved suicide intervention course
Suicide Intervention
                       within six (6) months of their start date. Suicide intervention certificates for each care-giver
                       must remain current and are to be renewed every three (3) years. Fees for renewals are
                       covered by the region.


                       All foster parents will receive eight (8) hours of Aboriginal Awareness training, within six (6)
Aboriginal Cultural    months of commencement, and additional on-going training or other activities annually
Awareness              thereafter. The number of on-going hours required is foster home specific, based on
                       Aboriginal children in the home and their specific needs. Aboriginal awareness training will
                       include minimally the following components:
                             Historical effects of racism and cultural insensitivity on persons served,
                             Importance of culture in forming beliefs and attitudes (i.e. towards parenting styles),
                             How to deal with cultural diversity.


                       After completion of Level 1 training, foster parents are required to attend a minimum of nine
On-Going Training      (9) hours of supplementary training each year to maintain their foster home license.
                       Level 2 foster homes are required to attend a minimum of twelve (12) hours of supplemental
                       training per year to maintain their foster home license.
                       Specialized Level foster homes are required to attend a minimum of twelve (12) hours of
                       supplemental training per year to maintain their foster home license.


                       On-going Training will be consistent with the foster parent’s learning plan and will address the
                       following elements:
Learning Plan
                                 Providing for the individual, holistic needs of the person served placed in the foster
                                 home,
                                 Working with the parents of the person served,
                                 Involving the family in decisions about their children’s lives,
                                 Using visits to facilitate the parent-child relationship,
                                 Maintenance of the relationship of the child with the parent(s), extended family,
                                 cultural, spiritual and community relationships,
                                 Preparation for the person served to return home (unless contraindicated by the case
                                 plan), and
                                 Transition planning views the person served placement in foster care as temporary
                                 and short-term except in those cases when long-term care has been clearly
                                 determined to be the appropriate plan.




                                                                                    Children First Family Services
   05/2008                                    Children First Family Services                              Page 57 of 63
                                                                                                   CFFSA 05-20
                                  SUBJECT                                                           PAGE   1 of 1
 POLICY MANUAL                                      TRANSPORTING CLIENTS
 SECTION - 05                                                                                 DATE: 2003-09
                                                                                              Revised: 2007-09
 FOSTER CARE PROGRAM

A child is only to be transported by a mature adult who possess valid driver’s license and is
adequately insured. The child must be appropriately restrained by a seat belt or approved car seat.
Children under the age of twelve (12) years must be seated in the back seat of a vehicle that has an
air bag unless the air bag is deactivated.

 Transportation Safety         A child is only to be transported if the child is appropriately restrained by a seat belt
                               or approved car seat. Infants must be properly secured in an approved, inspected and
                               properly installed rear-facing child safety seat:
                                       Infant only car seats for children from birth to 20 pounds (rear facing),
                                       Convertible car seats for children from birth to 40 pounds, used rear facing
                                       until the child reaches 20 pounds, can be turned to face the front of the
                                       vehicle,
                                       Front-facing convertible car seats are to be placed in the back seat and
                                       anchored to a solid metal part of the vehicle by a tether strap and anchor bolt
                                       assembly,
                                       Children under the age of six (6) years, or less than 18 kilograms (40 pounds)
                                       in weight must be secured in an approved, inspected and properly installed
                                       (with tether belt) child car safety seat,
                                       Booster seats are to be used for children 40 to 60 pounds,
                                       Children under the age of twelve (12) years must be seated in the back seat of
                                       a vehicle that has an air bag (unless the air bag is deactivated). This includes
                                       children in booster seats, car seats or rear-facing car seats.


                               Foster parents who operate a motor vehicle must do so in a safe and lawful manner.
 Vehicle Liability Insurance   The driver and vehicle must be properly licensed and insured ($1,000,000.00) to carry
                               passengers (6A – if required). Clients must be secured according to provincial seat
                               belt and car seat legislation.

                               If a foster parent becomes involved in a motor vehicle accident that places a foster
 Motor Vehicle Accidents       child in an emergency or dangerous situation, the incident must be reported to the
                               police, crisis, the agency and the case manager. A Critical Incident Report form must
                               be completed and submitted within twenty-four (24) hours of the incident. The Child's
                               case manager should be notified within 24 hours. Motor vehicle accidents must be
                               reported to the appropriate legal authorities based on provincial laws.

                               Should the driver status of any Foster Parent change at anytime, due to circumstances
 Driver’s Abstract             surrounding accidents, motor vehicle violations, etc., the Foster Parent is required to
                               advise the Agency immediately of the change. The Agency reserves the right to
                               request a copy of a Driver’s Abstract at any time. The costs of obtaining a Driver’s
                               Abstract are the responsibility of the Foster Parent(s).




                                                                                  Children First Family Services
   05/2008                                  Children First Family Services                               Page 58 of 63
  Subject / Topic Index                                Foster Parent Handbook 2007

Aboriginal Children                                            Section 4 Policy 1 Page #
Aboriginal Clients                                             Section 4 Policy 5 Page #
Aboriginal Clients                                             Section 4 Policy 16 Page #
Aboriginal Cultural Awareness                                   Section 5 Policy 19 Page #
Aboriginal Resources                                           Section 4 Policy 14 Page #
Absent Child/AWOL                                              Section 4 Policy 2 Page #
Additional Children                                            Section 5 Policy 13 Page #
Administrative Review                                          Section 5 Policy 2 Page #
Advocacy                                                       Section 4 Policy 1 Page #
After-Hours Placement                                          Section 4 Policy 5 Page #
Agency Goals                                                   Section 5 Policy 8 Page #
Agency Placement Supports                                      Section 4 Policy 5 Page #
Agency Responsibility                                          Section 5 Policy 18 Page #
Agency Support                                                 Section 5 Policy 1 Page #
Alcohol Use                                                    Section 5 Policy 11 Page #
Allegation/Investigations                                      Section 5 Policy 1 Page #
Allergic Reactions/Epinephrine Kits                            Section 4 Policy 8 Page #
Allowable Deductions from Allowance                            Section 4 Policy 4 Page #
Allowance Reports                                              Section 5 Policy 14 Page #
Ambulance                                                      Section 4 Policy 7 Page #
Annual Review                                                  Section 5 Policy 17 Page #
Appeal Panel                                                   Section 5 Policy 2 Page #
Appeal Process                                                 Section 5 Policy 2 Page #
Applications & Renewals                                        Section 5 Policy 13 Page #
Atmosphere of Foster Home                                      Section 5 Policy 11 Page #
Audio-Visual Recordings                                        Section 4 Policy 9 Page #
AWOL Return                                                    Section 4 Policy 2 Page #
Basic Client Rights                                            Section 4 Policy 12 Page #
Bedroom Size & Space                                           Section 4 Policy 15 Page #
Bedrooms                                                       Section 5 Policy 11 Page #
Behavior Management                                            Section 4 Policy 9 Page #
Behaviour Management/Discipline                                Section 4 Policy 3 Page #
Camp Fees                                                      Section 5 Policy 7 Page #
Canada Food Guide                                              Section 4 Policy 7 Page #
Ceremonial Use of Tobacco                                      Section 5 Policy 11 Page #
CFFSA Outcome Statements                                       Section 5 Policy 8 Page #
Changes to License                                             Section 5 Policy 13 Page #
Child Protection Concerns Vs Quality of Care Concerns Section 5 Policy 1 Page #
Childcare Expenditures                                         Section 4 Policy 4 Page #
Children’s Advocate                                            Section 4 Policy 1 Page #
Client Discharge Procedures                                    Section 4 Policy 6 Page #
Client Health                                                  Section 4 Policy 7 Page #
Client Intake Procedures                                       Section 4 Policy 5 Page #
Client Medication                                              Section 4 Policy 8 Page #
Client Memory Book                                             Section 5 Policy 11 Page #
Client Refusal to Take Medication                              Section 4 Policy 8 Page #
Client Rights & Grievance Procedures                           Section 4 Policy 12 Page #
Client Searches                                                Section 4 Policy 13 Page #
Client’s with Infectious Diseases                              Section 4 Policy 5 Page #
Closure of Foster Home                                         Section 5 Policy 16 Page #
Clothing                                                       Section 4 Policy 4 Page #
Clothing List                                                  Section 5 Policy 14 Page #
Clothing Purchase Report                                       Section 5 Policy 14 Page #
Community Involvement                                          Section 5 Policy 6 Page #
Community Resources
    05/2008                                                    Section 4 Policy 1 Page #
                                      Children First Family Services                         Page 59 of 63
Compliance to Standards                                        Section 5 Policy 16 Page #
Confidentiality                                              Section 5 Policy 16 Page #
Confinement Termination                                      Section 4 Policy 11 Page #
Conflict of Interest                                         Section 5 Policy 4 Page #
Conflict of Interest                                         Section 5 Policy 16 Page #
Consents                                                     Section 4 Policy 9 Page #
Contacts (Licensing of Foster Homes)                         Section 5 Policy 13 Page #
Continuous Supervision                                       Section 4 Policy 16 Page #
Core Training                                                Section 5 Policy 19 Page #
Cribs                                                        Section 5 Policy 11 Page #
Critical Incident Reports                                    Section 5 Policy 14 Page #
Daily Logs                                                   Section 5 Policy 14 Page #
Damages Caused by a Foster Child                             Section 5 Policy 10 Page #
Dangerous Equipment                                          Section 4 Policy 10 Page #
Decisions that May be Appealed                               Section 5 Policy 2 Page #
Delegation of Powers and Duties                              Section 5 Policy 3 Page #
Delegations/Sub-Delegations                                  Section 5 Policy 3 Page #
Denial of Rights and Privileges                              Section 4 Policy 3 Page #
Dental Exam                                                  Section 4 Policy 7 Page #
Diapers/Formula                                              Section 4 Policy 4 Page #
Disaster Protocols                                           Section 5 Policy 12 Page #
Discharge Meeting                                            Section 4 Policy 6 Page #
Disciplinary Recourse                                        Section 5 Policy 4 Page #
Disposal                                                     Section 4 Policy 8 Page #
Diversity                                                    Section 5 Policy 6 Page #
Documentation                                                Section 4 Policy 4 Page #
Documentation                                                Section 4 Policy 16 Page #
Driver’s Abstract                                            Section 5 Policy 20 Page #
Duties of License Holder                                     Section 5 Policy 13 Page #
Electronic Information                                       Section 5 Policy 14 Page #
Emergency First Aid & Child CPR                              Section 5 Policy 19 Page #
Emergency Preparedness                                       Section 5 Policy 12 Page #
Emergency Supply Kit                                         Section 5 Policy 12 Page #
Equipment Ownership                                          Section 5 Policy 7 Page #
Errors or Adverse Reactions                                  Section 4 Policy 8 Page #
Ethical Conduct                                              Section 5 Policy 4 Page #
Ethical Conduct                                              Section 5 Policy 4 Page #
External Support                                             Section 5 Policy 9 Page #
Family & Community Integration                               Section 5 Policy 6 Page #
Filing a Grievance                                           Section 4 Policy 12 Page #
Filing a Grievance Against a Decision Made by CFFSA          Section 5 Policy 9 Page #
Financial Compensation                                       Section 5 Policy 7 Page #
Financial Compensation                                       Section 5 Policy 18 Page #
Fire Drill Logs                                              Section 5 Policy 14 Page #
Fire Safety                                                  Section 5 Policy 11 Page #
Firearms & Weapons                                           Section 5 Policy 11 Page #
Foster Home Orientation                                      Section 4 Policy 5 Page #
Foster Home Request                                          Section 4 Policy 6 Page #
Foster Parent Code of Ethics                                 Section 5 Policy 4 Page #
Foster Parent Promotions Level 1 to 2                        Section 5 Policy 5 Page #
Foster Parent Responsibilities                               Section 5 Policy 6 Page #
Foster Parent Responsibility to Documentation                Section 5 Policy 16 Page #
Foster Parent Training                                       Section 4 Policy 16 Page #
Frisking                                                     Section 4 Policy 13 Page #
Gifts                                                        Section 4 Policy 4 Page #
Goals & Objectives                                           Section 5 Policy 8 Page #
Goals and Strategies                                         Section 4 Policy 14 Page #
Grievance Procedures                                         Section 5 Policy 9 Page #
   05/2008                          Children First Family Services                        Page 60 of 63
Group Punishment                                             Section 4 Policy 3 Page
Harassment                                Section   5   Policy   11 Page #
High Risk Recreation                      Section   4   Policy   9 Page #
High Risk Recreation Activities           Section   4   Policy   10 Page #
Home Consultations                        Section   5   Policy   18 Page #
Home Safety                               Section   5   Policy   11 Page #
Home Safety Check                         Section   5   Policy   11 Page #
Hospitalization                           Section   4   Policy   7 Page #
Hot Water Tanks                           Section   5   Policy   11 Page #
Indemnity Waiver                          Section   5   Policy   16 Page #
Individual Advocacy                       Section   4   Policy   1 Page #
Informal Consent                          Section 4 Policy 9 Page #
Injections & Enemas                       Section 4 Policy 8 Page #
In-Service Meetings                       Section 5 Policy 19 Page #
Investigation Protocols                   Section 5 Policy 1 Page #
Investigations                            Section 5 Policy 18 Page #
Issue Resolution                          Section 5 Policy 2 Page #
Kitchen & Bathroom Areas                  Section 5 Policy 11 Page #
Labeling                                  Section 4 Policy 8 Page #
Learning Plan                             Section 5 Policy 19 Page #
Legal Costs Recouped                      Section 5 Policy 1 Page #
Liability                                 Section 5 Policy 10 Page #
License Overloads                         Section 5 Policy 13 Page #
License Overloads                         Section 5 Policy 13 Page #
Licensing Criteria                        Section 5 Policy 13 Page #
Limitations on Agency                     Section 5 Policy 1 Page #
Locked Storage                            Section 4 Policy 8 Page #
Maintenance Payment                       Section 5 Policy 7 Page #
Maintenance Training                      Section 5 Policy 5 Page #
Measurable Outcomes                       Section 5 Policy 8 Page #
Media/Agency Events                       Section 4 Policy 9 Page #
Medical Care                              Section 5 Policy 7 Page #
Medical Consent                           Section 4 Policy 9 Page #
Medical Emergencies                       Section 4 Policy 8 Page #
Medical Exam                              Section 4 Policy 7 Page #
Medicine Administration Report            Section 5 Policy 14 Page #
Minimum Monthly Clothing Expenditures     Section 4 Policy 4 Page #
Mood Altering Drugs                       Section 4 Policy 8 Page #
Motor Vehicle Accidents                   Section 5 Policy 20 Page #
Needle Stick                              Section 5 Policy 11 Page #
New Foster Parent                         Section 5 Policy 19 Page #
Newsletter                                Section 5 Policy 18 Page #
Non-Discriminatory                        Section 4 Policy 5 Page #
Notice of Termination                     Section 5 Policy 16 Page #
Notification of Other Service Providers   Section 4 Policy 6 Page #
Nutrition                                 Section 4 Policy 7 Page #
Oath of Confidentiality                   Section 5 Policy 16 Page #
Off-Road Equipment                        Section 4 Policy 10 Page #
On-Going Support/Observation              Section 5 Policy 18 Page #
On-Going Training                         Section 5 Policy 19 Page #
On-Hold Status                            Section 5 Policy 1 Page #
Optical Exam                              Section 4 Policy 7 Page #
Orthodontics                              Section 4 Policy 7 Page #
Personal Funds                            Section 5 Policy 7 Page #
Personal Spending Allowance               Section 4 Policy 4 Page
Placement Matching & Support              Section 5 Policy 18 Page #
Placement Selection Criteria              Section 4 Policy 5 Page #
Policy & Procedures
    05/2008                               Section 5 Policy 15 Page #
                                              61 of 63
Portable File                             Section 5 Policy 11 Page #
Post Placement Contact with Bio-Families         Section 5 Policy 6 Page #
Pre-Placement Visits                             Section 4 Policy 5 Page #
Probationary Period                              Section 5 Policy 16 Page #2
Professional Boundaries                          Section 5 Policy 4 Page #
Professional Conduct                             Section 5 Policy 4 Page #
Progress Reports                                 Section 5 Policy 14 Page#
Progressive Discipline                           Section 5 Policy 16 Page #
Prohibited practices                             Section 4 Policy 3 Page #
Prohibited Restraints                            Section 4 Policy 11 Page #
Prohibited Techniques                            Section 4 Policy 3 Page #
Property Damages/Personal Liability              Section 5 Policy 10 Page #
Re-Assessment                                    Section 5 Policy 17 Page #
Receipts                                         Section 5 Policy 7 Page #
Recreation                                       Section 5 Policy 7 Page #
Recreational Activities                          Section 4 Policy 10 Page #
Refusal to Place                                 Section 4 Policy 5 Page #
Region 6 Placement Resource Investigation Unit   Section 5 Policy 1 Page #
Regional Request                                 Section 4 Policy 6 Page #
Regular License                                  Section 5 Policy 13 Page #
Release of Information                           Section 4 Policy 9 Page #
Relief                                           Section 5 Policy 18 Page #
Reporting AWOL                                   Section 4 Policy 2 Page #
Reporting Responsibilities                       Section 4 Policy 8 Page#
Reporting Responsibilities                       Section 5 Policy 14 Page #
Research Projects                                Section 4 Policy 9 Page #
Respite                                          Section 5 Policy 18 Page #
Restraints                                       Section 4 Policy 11 Page #
Restrictive Procedures/Restraints                Section 4 Policy 10 Page #
Reviews of Appeal Process                        Section 5 Policy 2 Page #
Risk Assessment                                  Section 4 Policy 16 Page #
Room Search                                      Section 4 Policy 13 Page #
Safety Checklist                                 Section 5 Policy 17 Page #
Safety Plan                                      Section 4 Policy 10 Page #
School Costs                                     Section 5 Policy 7 Page #
Self-Administering                               Section 4 Policy 8 Page #
Service Agreement                                Section 5 Policy 16 Page #
Service Plan Format                              Section 4 Policy 14 Page #
Service Plan Review                              Section 4 Policy 14 Page #
Service Planning                                 Section 4 Policy 14 Page #
Service Team Involvement                         Section 5 Policy 6 Page #
Skill Fee Payment                                Section 5 Policy 7 Page #
Sleeping Area                                    Section 4 Policy 15 Page #
Sleeping Arrangements                            Section 4 Policy 15 Page #
Sleepovers                                       Section 4 Policy 15 Page #
Social Activities                                Section 5 Policy 18 Page #
Suicidal Clients                                 Section 4 Policy 15 Page #
Suicide Intervention                             Section 5 Policy 19 Page #
Supervision – Foster Home                        Section 5 Policy 17 Page #
Support Agreements with child                    Section 5 Policy 3 Page
Support Meetings                                 Section 5 Policy 18 Page #
Supports To Foster Homes                         Section 5 Policy 18 Page #
Threat of Suicide                                Section 4 Policy 16 Page #
Time-Out Guidelines                              Section 4 Policy 11 Page #
Tobacco Products                                 Section 5 Policy 11 Page #
Toxic Substances                                 Section 5 Policy 11 Page #
Training                                         Section 5 Policy 18 Page #
Training for Foster Parents                      Section 5 Policy 19 Page #
Trampoline                                       Section 4 Policy 10 Page #
Transportation                                   Section 4 Policy 4 Page #
Transportation and Storage of Medication                      Section 4 Policy 8 Page #
Transportation Safety                                         Section 5 Policy 20 Page #
Transporting Clients                                          Section 5 Policy 20 Page #
Treatment Services Card                                       Section 4 Policy 7 Page #
Universal Precautions                                         Section 5 Policy 11 Page #
Unlocked Confinement                                          Section 4 Policy 11 Page #
Unlocked Confinement Protocols                                Section 4 Policy 11 Page #
Vehicle Emergency Survival Kit                                Section 5 Policy 12 Page #
Vehicle Insurance                                             Section 5 Policy 10 Page #
Vehicle Liability Insurance                                   Section 5 Policy 20 Page #
Water Safety                                                  Section 5 Policy 11 Page #
Working with Bio-Families                                     Section 5 Policy 6 Page #
Written Consent                                               Section 4 Policy 9 Page #
Written Information/Description                               Section 4 Policy 8 Page #
Written Records                                               Section 5 Policy 14 Page #




   05/2008                           Children First Family Services                        Page 63 of 63

				
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