Why Arora Hotels booked us for an
At a glance
Formed in 1999 and already with seven hotels around the UK, Arora Hotels is one of the
UK’s fastest growing privately owned hotel companies. It has a reputation for designing,
constructing and operating luxury hotels with high levels of hospitality. However, it soon
found itself needing to extend hospitality beyond just TV and phone services for its clients.
Organisation Arora Hotels Products
Industry sector Hospitality • IPVPN (Internet Protocol Virtual
Location UK (nationwide) • Managed Internet Access.
Challenge To provide hotel guests with Benefits A tailored solution providing
a first-class experience. Where fast and all sites with high-speed access
reliable internet access allows them to over our Next Generation Network.
operate as if they were in their own office.
Solution A high bandwidth internet
connection for the Sofitel London
Heathrow, and a next-generation
communications infrastructure linking
eight locations across the country.
The telecoms technology of today won’t necessarily cope
with the demands that tomorrow throws at it. Unless that is,
it’s a Next Generation Network.
With the UK’s largest national Next Our technical people and engineers
Generation Network, we were in a recommended and went on to build a
unique position when Arora Hotels high-speed Managed Internet Access
asked us for help. Arora Hotels already solution. Perfect for meeting the
had six hotels across the UK. It came high expectations of today’s guests,
to us for the installation of state-of-the- because long gone are the days of
art telecoms for its guests throughout supplying a room with just an Ethernet
its latest venue, the Sofitel London socket and a phone.
Heathrow, at Terminal 5.
“The convenience and peace of mind Overnight and conference guests Up for a challenge
only provided by a single partner, expect to find fast and reliable internet We accepted the challenge and set our
single support team, and single access and operate as if they were Account Management team the task
Account Management team.” in their own office. With a Managed of working hard with our designers,
Internet Access solution there’s less engineers and Arora Hotels to ensure
“They offered us UK-wide Next worldwide wait and more emails, the project ran to schedule.
Generation Network capabilities, internet phone calls and surfing.
and a cost-effective solution capable Our experts recommended and installed
of delivering our business-critical Happy with the results at the Sofitel a high bandwidth 100Mbit/s Managed
services across all our hotels.” London Heathrow, we were asked to Internet Access solution, along with
connect all of Arora’s other hotels with wireless access throughout the hotel
“We also knew from our own our IPVPN solution. Now the business and wired connections in all the rooms.
experience they would provide enjoys high security with guaranteed With the service’s high capacity and
reliable support and project high speeds. So emails, documents, reliability, guests could all be doing a
management.” video conferencing and data now all variety of things online at speed, like
Sunny Roda, IT and Purchasing Director, flow over one network. emailing or video conferencing.
The Sofitel London Heathrow. All this was done on time, to budget.
Preparing it for take off. We’d like to think we helped in some
Arora Hotels’ new £180 million small way in the hotel winning the
flagship hotel recently opened at recent accolade of ‘Best New Business
London Heathrow Terminal 5. With its Hotel in the World’ at the Business
convenient airport location, it was set Traveller Awards.
to be an ideal conference hotel for
many business people and companies. The success at the Sofitel London
Heathrow led to us installing the WAN
There could soon be quite literally (Wide Area Network) that now hooks up
thousands of people in the hotel all of the Arora Hotels venues across
needing to be online at the same time. the UK. Within months they were all
They needed a company that had the connected up to an IPVPN, secure and
expertise to meet these demands and ready for the future.
deliver within budget and on time,
ready for the grand opening.
Since we own the UK’s largest national
• Our IPVPN now securely connecting
Next Generation Network, the hotel all the hotels and head office.
group approached us. It’s a network
• Quick and easy access to data and
that could easily cope with the demands internet services – both for their staff,
of high quality video and data services, hotel guests and day visitors.
both for the hotel’s staff and guests. • Future-proof technology designed to
grow with the business.
• The convenience and reassurance
of a single IT partner, along with
the support of a local Account
To find out how we can help your business lift off too,
please check in with us. Call us on 0800 052 0845 or visit
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