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ATOS ORIGIN NGIN

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									ATOS ORIGIN NGIN
Turning the Mobile Office into reality
When Vodafone Spain decided to bring to the Enterprise market its “Everything
is Mobile” philosophy, it selected Atos Origin’s Next Generation Intelligent
Networks (NGIN) to deliver the best fixed / mobile substitution and convergence
solution in the market.




http://ngin.es.atosorigin.com
WITH OUR NGIN SOLUTION yOUR
ENTERpRISE CUSTOmERS CAN
WORk ANyWHERE
Oficina Vodafone is the leading corporate mobile           cost reductions. Atos Origin was the natural partner to
offer in the Spanish market and one of the largest         choose. Vodafone Spain and Atos Origin have a long
NGIN implementations worldwide.                            and close relationship of successful joint deployments
                                                           within the IN and classic IT world.
BUSINESS CHALLENGES
Vodafone Spain’s identity signs are service innovation     Atos Origin developed an offer comprising a suite
and a commitment to provide the highest service            of new, advanced, revenue-generating, JAIN SLEE
quality. Vodafone Spain was the first operator to          technology-based NGIN services for Vodafone
implement a totally mobile office concept for the          business subscribers. The Virtual Private Network
enterprise market.                                         (VPN) service implemented for Vodafone subscribers
                                                           included private numbering plans, short codes, special
Loyal to this philosophy, Vodafone Spain launched in       tariffs and call restrictions that could be easily
2002 its “Oficina Vodafone” offer, initially marketing a   managed by a system administrator at the enterprise.
set of basic mobile VPN services comprising closed
user group short dialling, alignment with the enterprise   A complete set of personal and group advanced
fixed-line short numbers plan, and reduced pricing for     services have been designed to shape a real Mobile
closed group calls and data services.                      Office offer that further enriches the Oficina Vodafone
                                                           concept. Some of the services implemented on top
The resulting successful customer experience soon          of the VPN are: Manager Assistant, Do not Disturb,
made for increased demand for additional features.         Absence Reason, Hunt Group, Call Queuing, Switch
Users wanted to be able to enjoy all the features          Board Operator, Group Pick up, and Auto Attendant
of their traditional PABX while staying mobile.            (for a more detailed description of these services,
The main challenge lay with being able to provide          please request specific product documentation).
the best features of traditional PABX through the
Oficina Vodafone service. For this to be a winning         One of the latest additions to the offer is the integration
offer, services had to guarantee that fixed/mobile         of a softphone Communicator service that allows
substitution contributed specific advantages for           subscribers to associate a softphone (on a PC or
subscribers: increased productivity and reduced            PDA) with a mobile subscription. The service can
costs. Customers were required to move the                 be used for voice or video calls, can break out to a
intelligence (PABX, IP Call Manager, etc.) from their      mobile or wireline network, and allows for rerouting
facilities, which were under their control, over to        of incoming calls to either the mobile phone or the
Vodafone’s network. In other words, they had to trust      softphone depending on the availability of each, and
all their communication needs to Vodafone.                 applying either dual or sequential ringing. In addition,
                                                           the softphone supports Instant Messaging and SMS
But moving forward in the deployment of this type of       sending, presence, 3 party conference and integration
services and engagements with the customer would           to the VPN.
have been extremely difficult with the traditional
technologies and, thus, Vodafone decided to initially
evolve towards NGIN (Next Generation IN) and,
during a second stage, towards IMS. Based on the
outcome of past collaborations, and being confident           Atos Origin NGIN
that the technical and management capabilities of its
                                                              Atos Origin’s Next Generation Intelligent Networks
technological partner were ideal, Vodafone awarded
                                                              Expertise Centre has served the Telecommunications
this critical project to Atos Origin’s Next Generation
                                                              market since 1998. Atos Origin’s engineers are experts
Intelligent Networks Expertise Center team, comprised
of over 150 professionals devoted to providing
                                                              in both Telecom and IT software development and
support to global operators in the development and            systems integration. Our engineers at the NGIN Centre
deployment of new generation convergent services.             have in-depth knowledge and years of experience
                                                              working with IN, IMS and JAIN SLEE technologies.
SOLUTIONS                                                     This Centre provides support to global
Thus, the new offer would include hosted PABX
                                                              Telecommunications operators in the creation and
services and advanced communications features
                                                              roll-out of multimedia fixedmobile convergent services.
for mobile subscribers, without increasing either the
                                                              To date, Atos Origin products have been deployed and
CAPEX or the OPEX costs of deploying their own
infrastructure. Vodafone Spain’s technological choice
                                                              are working with a dozen operators, and on more than
was NGIN as the ideal environment for service creation        50 network elements throughout Europe.
that would contribute the desired time-to-market and




ATOS ORIGIN NGIN
THE BENEFITS                                               and subscribers. To date, more and more companies
For Vodafone, its Oficina Vodafone offer is a critical     are leaving their costly communications legacy
growth driver within the Enterprise market. And it has     infrastructure behind to join Oficina Vodafone.
proven to be highly successful. In Spain, Vodafone
is already the second provider of communications           This project is clearly evolutionary. Since the release of
services for the enterprise market. The services           the basic PABX until today’s full PABX solution on NGIN
package included in Oficina Vodafone turns it into         + IMS including VoIP integration, the addition to the
a very different offer. It is not just another PABX, or    Oficina Vodafone offer of new and innovative services
simply another price deal. It is a totally new bundling    created and developed by Vodafone and Atos Origin
of services contributing real business advantages          has been relentless.
to companies and doing away with the technical
complexity and costs inherent in the traditional           Furthermore, Vodafone Spain is now well ahead in
corporate communications infrastructure.                   the fixed/mobile substitution/convergence race, thus
                                                           becoming an innovation reference within Vodafone
Oficina Vodafone has a significant base of VPN users       Group.




                                                                             A company installs its office "in the open air" to show the advantages of mobility.


“THE ATOS ORIGIN TEAm HAS A dEEp kNOWLEdGE OF THE TELCO TRAdITIONAL IN dOmAIN,
NEW TECHNOLOGIES SUCH AS NGIN ANd ImS AS WELL AS A pROvEN RECORd OF dESIGN ANd
INTEGRATION WITHIN THE IT WORLd. FOR US, IT IS CRITICAL TO WORk SIdE By SIdE WITH A
pARTNER WE CAN TRUST. THEy kNOW THE TECHNOLOGy ANd OUR BUSINESS, ANd THIS IS
WHAT WE vALUE mOST WHEN CHOOSING WHO IS GOING TO WORk WITH US.”
José martínez from the Product & Services Division Vodafone Spain.

                                                                                                                                              Document title
  Atos Origin’s NGIN Portfolio                           About Atos Origin
  Our NGIN services can be bundled together into         Atos Origin is one of the world’s leading international
  different solutions. Some of the solutions delivered   information technology services companies. Its business
  so far are:                                            is turning client vision into results through the application
                                                         of consulting, systems integration and managed
  Convergent Centrex                                     operations. The company’s annual revenues total more
  Virtual Call Center, Ring Back When Free, Incoming     than € 5.8 billion and it employs over 50,000 people in
  Call Display, Call Barring, Manager Assistant,         40 countries. Atos Origin is the Worldwide Information
  Absence Reason, Do Not Disturb, Hunt Group, Call       Technology Partner for the Olympic Games and has a
  Queuing.                                               client base of international blue-chip companies across
                                                         all sectors.
  Switchboard Operator
  Convergent Virtual Private Network and Convergent
  Centrex, Virtual Call Center, Ring Back When
  Free, Incoming Call Display, Call Barring, Manager
  Assistant, Absence Reason, Do Not Disturb, Hunt
  Group, Call Queuing, Switchboard Operator, Auto-
  Attendant, Private Number Plan, Diverse Extension
  types, Preferential Charging, Dialling Options,
  Restrictions Management, Favourite Number, Partner
  VPN, Home Rerouting, Free Divert to Voicemail.

  Enterprise Services
  Audio Conferencing, Group Pick-up, Hunting Group,
  Call Queuing, Switchboard Operator, Auto Attendant,
  Work Zone.

  Residential Services
  VoIP, Friends and Family, Home Zone, Missed Call
  Advisor, Ring Back When Free, Absence Reason,
  Free Divert to Voicemail.

  Convergence
  Dual Mode Devices, Softphone Integration, MultiSIM,
  Prepaid/Postpaid Convergence.

  Common Enablers
  PC Tools Bars, Common Address Book, Features
  Codes.




                                                                                                                                    For more information:
                                                                                                                                    http://ngin.es.atosorigin.com
                                                                                                                                    ngin@atosorigin.com


                                                                        Atos, Atos and fish symbol, Atos Origin and fish symbol, Atos Consulting, and the fish symbol itself are
http://ngin.es.atosorigin.com                                                                                     registered trademarks of Atos Origin SA. Unit, March, 2009.

								
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