ISSR Calendar - About The Home Depot

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ISSR Calendar - About The Home Depot Powered By Docstoc
					                                     ISSR REQUIREMENTS
   An ISSR is a special service request to execute a one-for-one SKU, POP, display or fixturing replacement,
         requiring only 1 person up to 2 hours to execute. ISSRs must be approved by the Merchant.



                                       This requirement ensures that special project work performed for one
                                       category or class does not impede the Rep’s responsibility to perform
                                       general service work on other categories or classes within the department.

                                       Requests requiring more than 2 hours to execute must be reviewed by the
                  TIME                 Sr Manager Merchandising Execution, Merchant, DMM / MVP and the
         CAN BE EXECUTED               IPM. One of the decision criteria is the amount of hours required to
       IN LESS THAN 2 HOURS            execute the ISSR vs. the total time required to service the entire class.

                                       If the number of hours required to execute the ISSR are unknown, a Proof
                                       of Concept (POC) must be performed during the 1st stage of the project
                                       plan to determine the required amount of hours and the scope of work
                                       (written in the form of instructions).


            MANPOWER                   Because many stores are serviced by 1 rep, tasks requiring two people
         CAN BE EXECUTED
                                       such as moving a beam cannot be executed.
           BY 1 PERSON


            PLANOGRAM                  Requests requiring more than a one-for-one replacement must be
            ONE-FOR-ONE                reviewed by the IPM and/or VM. The IPM and/or VM will review the
            REPLACEMENT                request and determine the next steps.

    POP, FIXTURE, DISPLAY              All changes must be reviewed by the IPM


     CATEGORY CHANGES                  This requirement reduces the confusion and the expense associated with
    ONE CHANGE PER QUARTER             multiple POG portal postings, printings and installations.


                                       The Merchandising Execution team needs approximately 1 month from
             EXECUTION                 the ISSR receipt date to the PDA go-live date to review, validate,
                                       communicate and distribute all required documents.

                                     ISSR PACKAGE INCLUDES
            MANDATORY                                                   OPTIONAL
                                                                    Based on Type of ISSR

               ISSR Form                                      Step By Step Execution Instructions
    New Product Introduction Form
       Updated POP Order Form
           POP and Product
       Shipping / Tracking Details



The Home Depot Confidential                       7/26/2011                     ISS SOP: 1.1.2 - Last Modified: 01-30-08
                                                                        ISSR Calendar by Toll Gate Sequence
                                                                                                    TMO "zip",
                                                Database                               Product or
                                    ISSR                                First                      DB Approval,         Second
   Project            ISSR                    Load & Focus                            POP Delivery                                     Database       RMM Report      TMO Load
                                 Completion &                        Inventory                     & Serv. Focus       Inventory                                                   Project Start   Project End
   Month           Submission                   Summary                               & POG Load                                        Review        Distribution     Deadline
                                 eRoom Load                            Report                        (4 block)           Report
                                               Completion                               Deadline
                                                                                                     Deadlines
                    Merchant /                    Sr Mgr / Capt /   Analytics / Sr     Merchant /                     Analytics / Sr
         Owner                    Sr Mgr / Capt                                                         Sr Mgr                         ISS Director    ISS Director    TMO Mgr      Capt / FSRs
                     Supplier                       Analytics            Mgr            Supplier                           Mgr
    Days before       @28              19               18               17               14              10               10               7               4              3            0            +27 (34)
          Launch                  (Wednesday)       (Thursday)          (Friday)        (Monday)        (Friday)         (Friday)       (Monday)        (Thursday)      (Friday)     (Monday)
May '09             1-Apr-09       15-Apr-09        16-Apr-09         17-Apr-09         20-Apr-09      24-Apr-09        24-Apr-09      27-Apr-09       30-Apr-09       1-May-09      4-May-09       31-May-09
June '09            1-May-09       13-May-09        14-May-09         15-May-09         18-May-09      22-May-09        22-May-09      25-May-09       28-May-09      29-May-09      1-Jun-09       28-Jun-09
July '09            1-Jun-09       10-Jun-09        11-Jun-09         12-Jun-09         15-Jun-09      19-Jun-09        19-Jun-09      22-Jun-09       25-Jun-09      26-Jun-09     29-Jun-09        2-Aug-09
August '09           1-Jul-09       15-Jul-09        16-Jul-09         17-Jul-09         20-Jul-09      24-Jul-09        24-Jul-09      27-Jul-09       30-Jul-09      31-Jul-09     3-Aug-09       30-Aug-09
September '09       1-Aug-09       12-Aug-09        13-Aug-09         14-Aug-09         17-Aug-09      21-Aug-09        21-Aug-09      24-Aug-09       27-Aug-09      28-Aug-09     31-Aug-09       27-Sep-09
October '09         1-Sep-09        9-Sep-09        10-Sep-09         11-Sep-09         14-Sep-09      18-Sep-09        18-Sep-09      21-Sep-09       24-Sep-09      25-Sep-09     28-Sep-09        1-Nov-09
November '09        1-Oct-09       14-Oct-09        15-Oct-09         16-Oct-09         19-Oct-09      23-Oct-09        23-Oct-09      26-Oct-09       29-Oct-09      30-Oct-09      2-Nov-09       29-Nov-09
December '09        1-Nov-09       11-Nov-09        12-Nov-09         13-Nov-09         16-Nov-09      20-Nov-09        20-Nov-09      23-Nov-09       26-Nov-09      27-Nov-09     30-Nov-09       27-Dec-09
January '10         1-Dec-09        9-Dec-09        10-Dec-09         11-Dec-09         14-Dec-09      18-Dec-09        18-Dec-09      21-Dec-09       24-Dec-09      25-Dec-09     28-Dec-09       31-Jan-10
February '10        1-Jan-10       13-Jan-10        14-Jan-10         15-Jan-10         18-Jan-10      22-Jan-10        22-Jan-10      25-Jan-10       28-Jan-10      29-Jan-10      1-Feb-10       28-Feb-10
March '10           1-Feb-10       10-Feb-10        11-Feb-10         12-Feb-10         15-Feb-10      19-Feb-10        19-Feb-10      22-Feb-10       25-Feb-10      26-Feb-10      1-Mar-10       28-Mar-10
April '10           1-Mar-10       10-Mar-10        11-Mar-10         12-Mar-10         15-Mar-10      19-Mar-10        19-Mar-10      22-Mar-10       25-Mar-10      26-Mar-10     29-Mar-10        2-May-10
May '10             1-Apr-10       14-Apr-10        15-Apr-10         16-Apr-10         19-Apr-10      23-Apr-10        23-Apr-10      26-Apr-10       29-Apr-10      30-Apr-10      3-May-10       30-May-10
June '10            1-May-10       12-May-10        13-May-10         14-May-10         17-May-10      21-May-10        21-May-10      24-May-10       27-May-10      28-May-10     31-May-10       27-Jun-10
July '10            1-Jun-10        9-Jun-10        10-Jun-10         11-Jun-10         14-Jun-10      18-Jun-10        18-Jun-10      21-Jun-10       24-Jun-10      25-Jun-10     28-Jun-10        1-Aug-10
August '10           1-Jul-10       14-Jul-10        15-Jul-10         16-Jul-10         19-Jul-10      23-Jul-10        23-Jul-10      26-Jul-10       29-Jul-10      30-Jul-10     2-Aug-10       29-Aug-10
September '10       1-Aug-10       11-Aug-10        12-Aug-10         13-Aug-10         16-Aug-10      20-Aug-10        20-Aug-10      23-Aug-10       26-Aug-10      27-Aug-10     30-Aug-10       26-Sep-10
October '10         1-Sep-10        8-Sep-10         9-Sep-10         10-Sep-10         13-Sep-10      17-Sep-10        17-Sep-10      20-Sep-10       23-Sep-10      24-Sep-10     27-Sep-10       31-Oct-10
November '10        1-Oct-10       13-Oct-10        14-Oct-10         15-Oct-10         18-Oct-10      22-Oct-10        22-Oct-10      25-Oct-10       28-Oct-10      29-Oct-10      1-Nov-10       28-Nov-10
December '10        1-Nov-10       10-Nov-10        11-Nov-10         12-Nov-10         15-Nov-10      19-Nov-10        19-Nov-10      22-Nov-10       25-Nov-10      26-Nov-10     29-Nov-10       26-Dec-10
January '11         1-Dec-10        8-Dec-10         9-Dec-10         10-Dec-10         13-Dec-10      17-Dec-10        17-Dec-10      20-Dec-10       23-Dec-10      24-Dec-10     27-Dec-10       30-Jan-11

                                                                                       SUPPLIER CRITICAL DATES

                                                                            ISSR Calendar by Toll Gate Owner
                                                                         TMO "zip",
                                  Product or                 Database
                                                 ISSR                   DB Approval,                     First          Second
   Project            ISSR       POP Delivery              Load & Focus                                                                Database       RMM Report      TMO Load
                                              Completion &              & Serv. Focus                 Inventory        Inventory                                                   Project Start   Project End
   Month           Submission    & POG Load                  Summary                                                                    Review        Distribution     Deadline
                                              eRoom Load                  (4 block)                     Report           Report
                                   Deadline                 Completion
                                                                          Deadlines
                    Merchant /     Merchant /                       Sr Mgr / Capt /                  Analytics / Sr   Analytics / Sr
         Owner                                    Sr Mgr / Capt                          Sr Mgr                                        ISS Director    ISS Director    TMO Mgr      Capt / FSRs
                     Supplier       Supplier                           Analytics                         Mgr              Mgr
    Days before       @28             14                19               18                10             17               10               7               4              3            0            +27 (34)
          Launch                    (Monday)       (Wednesday)        (Thursday)         (Friday)       (Friday)         (Friday)       (Monday)        (Thursday)      (Friday)     (Monday)
May '09             1-Apr-09       20-Apr-09        15-Apr-09         16-Apr-09         24-Apr-09      17-Apr-09        24-Apr-09      27-Apr-09       30-Apr-09       1-May-09      4-May-09       31-May-09
June '09            1-May-09       18-May-09        13-May-09         14-May-09         22-May-09      15-May-09        22-May-09      25-May-09       28-May-09      29-May-09      1-Jun-09       28-Jun-09
July '09            1-Jun-09       15-Jun-09        10-Jun-09         11-Jun-09         19-Jun-09      12-Jun-09        19-Jun-09      22-Jun-09       25-Jun-09      26-Jun-09     29-Jun-09        2-Aug-09
August '09           1-Jul-09       20-Jul-09        15-Jul-09         16-Jul-09         24-Jul-09      17-Jul-09        24-Jul-09      27-Jul-09       30-Jul-09      31-Jul-09     3-Aug-09       30-Aug-09
September '09       1-Aug-09       17-Aug-09        12-Aug-09         13-Aug-09         21-Aug-09      14-Aug-09        21-Aug-09      24-Aug-09       27-Aug-09      28-Aug-09     31-Aug-09       27-Sep-09
October '09         1-Sep-09       14-Sep-09         9-Sep-09         10-Sep-09         18-Sep-09      11-Sep-09        18-Sep-09      21-Sep-09       24-Sep-09      25-Sep-09     28-Sep-09        1-Nov-09
November '09        1-Oct-09       19-Oct-09        14-Oct-09         15-Oct-09         23-Oct-09      16-Oct-09        23-Oct-09      26-Oct-09       29-Oct-09      30-Oct-09      2-Nov-09       29-Nov-09
December '09        1-Nov-09       16-Nov-09        11-Nov-09         12-Nov-09         20-Nov-09      13-Nov-09        20-Nov-09      23-Nov-09       26-Nov-09      27-Nov-09     30-Nov-09       27-Dec-09
January '10         1-Dec-09       14-Dec-09         9-Dec-09         10-Dec-09         18-Dec-09      11-Dec-09        18-Dec-09      21-Dec-09       24-Dec-09      25-Dec-09     28-Dec-09       31-Jan-10
February '10        1-Jan-10       18-Jan-10        13-Jan-10         14-Jan-10         22-Jan-10      15-Jan-10        22-Jan-10      25-Jan-10       28-Jan-10      29-Jan-10      1-Feb-10       28-Feb-10
March '10           1-Feb-10       15-Feb-10        10-Feb-10         11-Feb-10         19-Feb-10      12-Feb-10        19-Feb-10      22-Feb-10       25-Feb-10      26-Feb-10      1-Mar-10       28-Mar-10
April '10           1-Mar-10       15-Mar-10        10-Mar-10         11-Mar-10         19-Mar-10      12-Mar-10        19-Mar-10      22-Mar-10       25-Mar-10      26-Mar-10     29-Mar-10        2-May-10
May '10             1-Apr-10       19-Apr-10        14-Apr-10         15-Apr-10         23-Apr-10      16-Apr-10        23-Apr-10      26-Apr-10       29-Apr-10      30-Apr-10      3-May-10       30-May-10
June '10            1-May-10       17-May-10        12-May-10         13-May-10         21-May-10      14-May-10        21-May-10      24-May-10       27-May-10      28-May-10     31-May-10       27-Jun-10
July '10            1-Jun-10       14-Jun-10         9-Jun-10         10-Jun-10         18-Jun-10      11-Jun-10        18-Jun-10      21-Jun-10       24-Jun-10      25-Jun-10     28-Jun-10        1-Aug-10
August '10           1-Jul-10       19-Jul-10        14-Jul-10         15-Jul-10         23-Jul-10      16-Jul-10        23-Jul-10      26-Jul-10       29-Jul-10      30-Jul-10     2-Aug-10       29-Aug-10
September '10       1-Aug-10       16-Aug-10        11-Aug-10         12-Aug-10         20-Aug-10      13-Aug-10        20-Aug-10      23-Aug-10       26-Aug-10      27-Aug-10     30-Aug-10       26-Sep-10
October '10         1-Sep-10       13-Sep-10         8-Sep-10          9-Sep-10         17-Sep-10      10-Sep-10        17-Sep-10      20-Sep-10       23-Sep-10      24-Sep-10     27-Sep-10       31-Oct-10
November '10        1-Oct-10       18-Oct-10        13-Oct-10         14-Oct-10         22-Oct-10      15-Oct-10        22-Oct-10      25-Oct-10       28-Oct-10      29-Oct-10      1-Nov-10       28-Nov-10
December '10        1-Nov-10       15-Nov-10        10-Nov-10         11-Nov-10         19-Nov-10      12-Nov-10        19-Nov-10      22-Nov-10       25-Nov-10      26-Nov-10     29-Nov-10       26-Dec-10
January '11         1-Dec-10       13-Dec-10         8-Dec-10          9-Dec-10         17-Dec-10      10-Dec-10        17-Dec-10      20-Dec-10       23-Dec-10      24-Dec-10     27-Dec-10       30-Jan-11
                                 POP Shipping Instructions

Supplier’s Shipping Label and THD Beams are color-coded for department differentiation
Receiving personnel deliver all correctly labeled POP to this bay
Field Reps check the POP bay on every visit (it is not a holding area for POP storage, the
bay must be checked regularly)
District Managers affix their business cards to the beams for issue-escalation
Ship UPS or FEDEX. Do NOT ship USPS




                                                   ATTN: D28 MET
                                                       In-Store Services Special Project Request

                   Project Name
             Nature of Request
        Potential Execution Mth
                                                     * For All Service Group Requests Other than MAP and Cross-Merchandising


                                                                                                                                   Project Request Number
                                                                                                                                                 Requestor
                                                                                                                                                   Merchant
                                                                                                                                                                                                                            !
        M Vendor # (Supplier ID)                                                                                                            Visual Merchant
                   Department #                                                                                                                                                          Approvals
             Product Class(es)                                                                                                                         MVP
          Product Subclass(es)                                                                                                                         MET


                                                                                   CONTACT INFORMATION
                                                                     Name                                           Phone                                                        Email
               Primary Supplier Contact
        Supplier Product Issues Contact
           Supplier POP/fixture Contact

                               Merchant
                      Merchant Assistant


                                                                                   SUPPLIER CHECKPOINTS
    Is POP Being Updated?                                            ARRIVAL DATE of all POP/signage/fixtures (at least 2 weeks before execution begins and                  West              North                South
    Is Updated POP available through ePOP?                                                    must be shipped via UPS or FEDEX. NO USPS SHIPMENTS):
    Is Planogram Being Updated?                                                                                     Date new POP will be available on ePOP
    Is Updated POG attached to ISSR?                                                    Date tracking will be provided for shipments of all POP/signage/fixtures:
    Is New Product Introduction Form completed?                      Date POGs will be AVAILABLE on the POG Portal (at least 2 wks before execution begins):
    Has Home Depot Merchant Approved ISSR ?                                            ARRIVAL DATE of all product (at least 2 weeks before execution begins):
    Has any necessary SKU Maintenance been completed?
    Is Old & New POG tab complete? (required if close to 2 hours, or more than 2 SKU moves)                                              How is product be ordered?             HOST               CAR                SOQ


                                                                                    PROJECT DESCRIPTION
Product Class and/or Category - Project Type: # SKU adds, SKU ordering method, # Clearance SKUs, Clearance SKU exit strategy, POP Info, Total of # SKU moves, affecting # bay(s)




      EXIT STRATEGY (RGA / MARKDOWNS) ~ MINIMUM OF 2 OPTIONS (include a copy of approved MRA)
(How are we exiting product when promotion is complete? How are we making room for new product coming in?)                                                                          NOTE: MRA's       MRA#s
                                                                                                                                                                                 should be active for
                                                                                                                                                                                   at least 2 weeks
                                                                                                                                                                                 longer than project

                                                                          WHERE DOES THE PROJECT GO?
           In BYO grid enter: X, if all stores in BYO are affected; M, if select markets in BYO are affected (list markets to right); S, if select stores in BYO are affected (add store list to appropriate tab)
                                                                  Where does project execute?
                                                                                                    1 3 5 7 11 12 14 18 24 31 33 34 35 36 38 39 42
                                                    Total count of affected stores:
                                                                                                                                        BYOs                                                      Markets
SKU distribution:                                       Min.                                                                                                                                       (list mkt #'s)
  SKU #                 SKU Description                 Qty      Vendor#             Model#           1    3   5    7   11 12 14 18 24 31 33 34 35 36 38 39 42




        Is a survey required or other validation questions? If so, list questions on Project Instructions or Project Details tab
               If you answered yes to survey required, provide business need here:

        Is picture required for this project? (Only allowed if critical and project pictures will be reviewed. Time must be allocated as a 15 minute project step to allow for manual loading on TMO)
               If you answered yes to picture required, provide business need here:
              Dept:                           Project Name: 0

                                             Project Summary
Execution Timeline:                (What is the execution window? Use Proj. Start & End dates from calendar tab)

Estimated Time to Complete:                               0 hours

Locations:              (What Buying Offices or Markets? Is it in specific stores in these BYOs or Markets?)

Category:
        l Class:        (enter class #)                  Description: (enter class description)
        l Subclass:     (enter subclass #)               Description: (enter subclass description)
Additional Resources:
        l   (What is needed and to be available aside from labor? New POG? POP? Etc...)
        l   Primary vendor contact name:       0                                 Phone: -
        l   Supplier Product Issues Contact: 0                                   Phone: -
        l   Supplier POP/fixture Contact:      0                                 Phone: -
Project Purpose:
            (Why? What are we accomplishing? i.e. what is the benefit the updates or project will have on the set, or
        l
            business value return on the labor investment of doing this project.)
                                                                                                               Estimated
                                       Project Instructions                                                             Time
 Step                                                     Action:                                                  (in minutes)


  1         (enter executable steps here)        (enter estimated time required in minutes here) --->

  2
  3
  4
  5
  6
  7
  8
  9
  10
 Final
Step(s)
                                                                                                     Total Time:        0 min
                                             REQUIRED SURVEY QUESTIONS:
Dept: 0   Project Name: 0
          Project Detail
                              OLD SET/POG




Moving within bay   Exiting   Reduce facings   Increase Facings   New product
                    product                                        coming in
                                    NEW SET/POG




Rectangle = product moving to a different location
Circle with line = product to be discontinued and removed from the set
Diamond = multiple facings being reduced to create space
Hexagon = increase facings to fill space
Circle = new product coming in
                               Dept #:                           Class/SC Name:        Project Req#
               New Product
                               Date:                             BYOs:                 0
               Introduction
                               Supplier #:                       Supplier Name:



Product addition overview:

SKU(s):

Description:

POG update:

               New SKU Photo                 Product Knowledge                    In-Run Photo
                                             (includes features and benefits)




Launch Strategy:

Message for the stores:

Key Dates:


Other Info:
Attach Store List if project does not go in complete BYOs or markets listed on Request Form

				
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posted:7/26/2011
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