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					       IST600/MFE600: Enterprise Systems
                                   Summer 2009
                                   S

                      Y.B. Moon, Ph.D., P.E., CFPIM,
Instructor: Professor Y B Moon Ph D P E CFPIM CMfgE

        Department of Mechanical and Aerospace Engineering
        Institute for Manufacturing Enterprises (http://ime.syr.edu)
        Syracuse University
        Syracuse, NY 13244
        ybmoon@syr.edu

Course webpage: http://blackboard.syr.edu

Class Hour: May 11 – 15, 8:30 AM - 5 PM, Monday through Friday

Classroom: Hinds Hall 018

Lab: Link Hall 202



                                                                       1
                             Course Materials
1. Harvard Business Cases:
                                                http://www.hbsp.harvard.edu)
(You can purchase and download these cases from http://www hbsp harvard edu)


     Case #1: Harley‐Davidson Motor Co.: Enterprise Software Selection, #: 600006
     Case #2: The San Diego City Schools: Enterprise Resource Planning Return on Investment, #: KEL174
     Case #3: Cisco Systems, Inc.: Implementing ERP, #: 699022
     Case #3: Cisco Systems, Inc.: Implementing ERP, #: 699022
     Case #4: Enterprise Resource Planning Software‐‐Ongoing Maintenance Cost Benefit Analysis, #: 906E12
     Case #5: Richter: Information Technology at Hungary's Largest  Pharma, #: 907E21
     Case #6: SAP's Platform Strategy in 2006, #: HKU564
     Case #7: Zara: IT for Fast Fashion, #: 604081
     Case #8: Alibris (A), #: 601111
                      ( ),


2. "Enterprise Systems Configuration & Business Simulation with SAP R/3," Young B Moon, 2005.

3. “Engineering Change Management with SAP,” Young B Moon, et al., 2007.

4. Other reading materials will be available in the course webpage.
                 List of Required Readings
• Davenport, T. (1998). Putting the Enterprise into the Enterprise System. Harvard Business Review,
    ,
  76, 121-131.


• Mabert, V. A., A. Soni, et al. (2000). "Enterprise resource planning survey of U.S. manufacturing
  firms." Production and Inventory Management Journal 41(2): 52-58.


• Vosburg, J. & Kumar, A. (2001). Managing dirty data in organizations using ERP: lessons from a
  case study. Industrial Management & Data Systems, 101, 21-31.


• Hayes, D. C., Hunton, J. E. & Reck, J. L. (2001). Market reactions to ERP implementation
  announcements. Journal of Information Systems, 15, 3-18.


• Hitt, L. M., Wu, D. J. & Zhou, X. (2002). Investment in Enterprise Resource Planning: Business
  Impact and Productivity Measures. Journal of Management Information Systems, 19, 71-98.


• Lee, J., Siau, K., & Hong, S. (2003). Enterprise Integration with ERP and EAI. Communications of
  the ACM, 46(2): 54-60.


• Davenport, T. H. & Brooks, J. D. (2004). Enterprise systems and the supply chain. Journal of
  Enterprise Information Management, 17, 8-19.
         List of Recommended Readings
• Moon, Y.B. (2007). Enterprise Resource Planning (ERP): a review of the literature. International
                                        Development,       235 264
  Journal of Management and Enterprise Development 4(3): 235-264.


• Olhager, J. & E. Selldin (2003). Enterprise resource planning survey of Swedish manufacturing
  firms. European Journal of Operational Research, 146(2): 365-373.


• Lee, T.H, Y.B. Moon & H.S. Lee (2006). "Enterprise resource planning survey of Korean
  manufacturing firms." International Journal of Management and Enterprise Development, 3(6): 521-
  533.


• Xu, H., Nord, J. H., Brown, N. & Nord, G. D. (2002). Data Quality Issues in Implementing an ERP.
  Industrial Management & Data Systems, 102, 47-58.


• Moon, Y.B. & D. Phatak (2005). Enhancing ERP System's Functionality with Discrete Event
  Simulation. Industrial Management and Data Systems, 105(9): 1206-1224.
                             Course Logistics
Grading Policy                             Course Information and Rules

                                             The          t     i the de facto l ti toward
                                           • Th ERP system is th d f t solution t           d
1. Business Cases                            an Integrated Enterprise Systems, thus a focus
  (class discussion and/or quizzes): 40%     of the course. A leading ERP package, SAP
                                             ERP is chosen to illustrate current industrial
2. Configuration Exercise and
        g                                    practices.
  Simulation:                      20%
                                           • Active class participation is encouraged and
                                             expected. However, students may be cold
3. A Final Examination:            25%       called as well.

4. Attendance & Participation:     15%     • I grade class participation each day after class
                                             based on the extent to which comments reflect
                                             willingness to participate, preparation, analysis,
                                             listening and thoughtfulness.

                                           • The required readings should be thoroughly
                                             read and analyzed before 8:30 AM of the day
                                             when the readings will be discussed.

                                           • The schedules presented in this syllabus may
                                                            p                 y         y
                                             need to be adjusted as the course progresses.
                                          Policies
Academic Integrity
•   The academic community of Syracuse University and of the School of Information Studies
    requires the highest standards of professional ethics and personal integrity from all members of
    the community. Violations of these standards are violations of a mutual obligation characterized
    by trust, honesty, and personal honor. As a community, we commit ourselves to standards of
    academic conduct, impose sanctions against those who violate these standards, and keep
                            violations
    appropriate records of violations. The academic integrity statement can be found at:
    http://supolicies.syr.edu/ethics/acad_integrity.htm


Student with Disabilities
•   In compliance with section 504 of the Americans with Disabilities Act (ADA), Syracuse University
    is committed to ensure that “no otherwise qualified individual with a disability…shall, solely by
    reason of disability, be excluded from participation in, be denied the benefits of, or be subjected to
    discrimination under any program or activity…” If you feel that you are a student who may need
                                  d e     disabilit   o sho ld immediatel                ith
    academic accommodations due to a disability, you should immediately register with the Office of
    Disability Services (ODS) at 804 University Avenue, Room 309 3rd Floor, 315.443.4498 or
    315.443.1371 (TTD only). ODS is the Syracuse University office that authorizes special
    accommodations for students with disabilities.




                                                                                             6
                                         y (May , )
                                       Day 1 ( y 11, M)

Introduction & Why Enterprise Systems?                    Evolution to ERP & ERP Life Cycle


    –Required reading:                                    –Required reading:
                                                          1.Mabert, V. A., A. Soni, et al. (2000). "Enterprise resource
    1.Davenport, T. (1998). Putting the Enterprise into
                                                          planning survey of U.S. manufacturing firms." Production
    the Enterprise System. Harvard Business Review,
                                                          and Inventory Management Journal 41(2): 52-58.
    76, 121-131.

                                                          –Recommended reading:
    –Recommended reading:
                                                          1. Olhager, J. and E. Selldin (2003). "Enterprise resource
    1.Moon, Y.B. (2007). Enterprise Resource                 planning survey of Swedish manufacturing firms."
    Planning (ERP): a review of the literature.              European Journal of Operational Research 146(2):
    International Journal of Management and                  365-373.
    Enterprise Development, 4(3): 235-264.                2. Lee, T.H, Y.B. Moon and H.S. Lee (2006). "Enterprise
                                                             resource planning survey of Korean manufacturing
                                                             firms." International Journal of Management and
                                                             Enterprise Development, 3(6): 521-533.
Discussion: Case #1


    –Case #1: Harley-Davidson Motor Co.: Enterprise
    Software Selection
                                        y ( y , )
                                      Day 2 (May 12, T)

Deciding on the ERP System                              Introduction to Enterprise Systems
                                                          Configuration and Simulation with SAP R/3

Discussion: Case #2                                         "Enterprise Systems Configuration & Business
                                                              Simulation with SAP R/3," Young B Moon, 2005.

                                                              e U    Company
                                                            The LUNA Co pa y
      Case #2 The San Diego City Schools: Enterprise 
    – C    #2:
      Resource Planning Return on Investment




Designing and Implementing ERP Systems


Discussion: Case #3


    – Case #3: Cisco Systems, Inc.: Implementing
      ERP
                                        y ( y , )
                                      Day 3 (May 13, W)

•   SAP R/3 Exercises (i)

    –   Part 1: Configuration, "Enterprise Systems
        Configuration & Business Simulation with SAP
        R/3," Young B Moon, 2005.

    –       Config ration ill          collaboratively
        The Configuration will be done collaborati el
        by 6 departments:
          • Financial Management
          • Production Management
          • Supply Management
          • Sales Management
          • Controlling
          • Configuration Support
                                                                     YoYo


•   SAP R/3 Exercises (ii)
    S    /            ( )

                                                         Half_YoYo            Connecting
                                                                     String
    –Parts 2 & 3: Master Data & Simulation,              (2)                  Rod
    "Enterprise Systems Configuration & Business
    Simulation i h       R/3 " Young B M
    Si l i with SAP R/3," Y                  2005.
                                       Moon, 2005
                                       y (May ,      )
                                     Day 4 ( y 14, TH)

Other issues in ERP implementation                     Values of ERP System


    –Required reading:                                 –Required reading:
                                                       1.Hayes, D. C., Hunton, J. E. & Reck, J. L. (2001). Market
    1.Vosburg, J. & Kumar, A. (2001). Managing dirty   reactions to ERP implementation announcements. Journal
    data in organizations using ERP: lessons from a    of Information Systems, 15, 3-18.
    case study. Industrial Management & Data
                                                       2.Hitt, L. M., Wu, D. J. & Zhou, X. (2002). Investment in
                                                                                           (    )
    Systems 101 21-31
    Systems, 101, 21-31.
                                                       Enterprise Resource Planning: Business Impact and
                                                       Productivity Measures. Journal of Management
    –Recommended reading:                              Information Systems, 19, 71-98.

    1.Xu, H., Nord, J. H., Brown, N. & Nord, G. D.
    (2002).
    (2002) Data Quality Issues in Implementing an
    ERP. Industrial Management & Data Systems,
    102, 47-58.                                        Discussion: Case #5

                                                                • Case #5: Richter: Information Technology at
                                                                Hungary s
                                                                Hungary's Largest Pharma
Discussion: Case #4
                                                       Discussion: Case #6
    • Case #4: Enterprise Resource Planning
    S ft      O    i Maintenance C t B
    Software--Ongoing M i t                 fit
                                   Cost Benefit             •     Case #6: SAP's Platform Strategy in 2006
                                                                           SAP s
    Analysis
                                           y ( y , )
                                         Day 5 (May 15, F)

                                                       Final Examination
Extending ERP

– Required reading:
1. Davenport, T. H. & Brooks, J. D. (2004). 
Enterprise systems and the supply chain. Journal of 
Enterprise Information Management, 17, 8‐19.
     p       f                g
2. Lee, J., Siau, K., & Hong, S. (2003). Enterprise 
Integration with ERP and EAI. Communications of 
the ACM, 46(2): 54‐60.



Discussion: Case #7


      •   Case # Z
          C                 f F      F hi
               #7: Zara: IT for Fast Fashion


Discussion: Case #8


      •   Case #8: Alibris (A)

				
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